Dell U3419W User Manual

Dell UltraSharp U3419W Monitor

User’s Guide

Model: U3419W
Regulatory model : U3419Wb

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make
better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss
of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.

Copyright © 2018-2020 Dell Inc. A ll rights reserved. This product is protected by U.S. and international

copyright and intellectual property laws. Dell ™ and the Del l logo are trademarks of Dell Inc. in the United
States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their
respective companies.

2020 - 06

Rev. A04

Contents

About Your Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . 6

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Identifying Parts and Controls. . . . . . . . . . . . . . . . . . . . . . 9

Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Monitor Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Flat Panel Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Resolution Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Supported Video Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Preset Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Speaker Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Environmental Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Power Management Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Plug and Play Capability . . . . . . . . . . . . . . . . . . . . . . . . . 23

Universal Serial Bus (USB) Interface . . . . . . . . . . . . . . . . 23

USB Upstream Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

USB Downstream Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

USB Type-C Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

USB Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

LCD Monitor Quality and Pixel Policy . . . . . . . . . . . . . . . 26

  │  3

Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Cleaning Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Setting Up the Monitor . . . . . . . . . . . . . . . . . . . . . .27

Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 30

Connecting the HDMI cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Connecting the DisplayPort (DP to DP) cable. . . . . . . . . . . . . . . . 31

Connecting the USB Type-C cable . . . . . . . . . . . . . . . . . . . . . . . . 32

Connecting the USB 3.0 cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Removing the Monitor Stand . . . . . . . . . . . . . . . . . . . . . . 35

Wall Mounting (Optional). . . . . . . . . . . . . . . . . . . . . . . . . 35

Operating the Monitor . . . . . . . . . . . . . . . . . . . . . . .37

Power On the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . 37

Front Panel Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Using the On-Screen Display (OSD) Menu . . . . . . . . . . . 39

Accessing the Menu System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

OSD Warning Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Setting the Maximum Resolution. . . . . . . . . . . . . . . . . . . 57

Setting the KVM Switch. . . . . . . . . . . . . . . . . . . . . . . . . . 58

Setting the Auto KVM . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . 63

Tilt, Swivel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Sel f-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Always On USB Type-C Charging. . . . . . . . . . . . . . . . . . . 67

4  │ 

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . 70

Universal Serial Bus (USB) Specific Problems . . . . . . . . .71

Speakers Specific Problems . . . . . . . . . . . . . . . . . . . . . . 72

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

FCC Notices (U.S. Only) and Other Regulatory

Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

  │  5

About Your Monitor

Package Contents

Your monitor ships with the components shown below. Ensure that you have
received all the components and Contact Dell if something is missing.

NOTE: Some items may be optional and may not ship with your monitor.
Some features or media may not be available in certain countries.

NOTE: To set up with any other stand, please refer to the respective
stand setup guide for setup instructions.

Monitor

Stand Riser

6  │  About Your Monitor

Stand Base

Power Cable (Varies by
Country)

HDMI Cable

DP Cable (DP to DP)

USB 3.0 Upstream Cable
(Enables the USB Ports
on the Monitor)

USB Type-C Cable

•Quick Setup Guide

• Factory Calibration
Report

• Safety, Environmental,
and Regulatory
Information

About Your Monitor  │  7

Product Features

The Dell U3419W flat panel display has an active matrix, Thin-Film Transistor
(TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features
include:

• 86.7 cm (34-inch) viewable area display (measured diagonally).
3440 x 1440 resolution, plus ful l-screen support for lower resolutions.

• Wide viewing angle to allow viewing from a sitting or standing position.

• Til t, swivel, and vertical extension adjustment capabilities.

• Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling
easier setup with an elegant viewing experience.

• Removable stand and Video Electronics Standards Association (VESA™)
100 mm mounting holes for flexible mounting solutions.

• Plug and play capabil ity if supported by your system.

• The buil t-in KVM switch allows you to control up to 2 computers from a singl e
set of keyboard and mouse connected to the monitor.

• Supports Auto KVM for multiple input setup.

• Color gamut of 99% sRGB with an average Delta E <

• On-Screen Display (OSD) adjustments for ease of set-up and screen
optimization.

• Supports HDMI, USB Type-C, DisplayPort sources.

• Single USB Type-C to suppl y power to a compatible notebook while receiving
video & data signal.

• Power and Menu buttons lock.

• Security lock slot.

• Stand lock.

• Capability to switch from wide aspect to standard aspect ratio while
maintaining the image quality.

• 0.5 W standby power when in the sleep mode.

• Energy Gauge shows energy level being consumed by the monitor in real time.

• Supports Picture by Picture (PBP) and Picture in Picture (PIP) Select mode.

3.

8  │  About Your Monitor

• Optimize eye comfort with a flicker-free screen and ComfortView feature
which minimizes blue light emission.

NOTE: The possible long-term effects of blue light emission from the
monitor may cause damage to the eyes, including eye fatigue or digital
eye strain. ComfortView feature is designed to reduce the amount of
blue light emitted from the monitor to optimize eye comfort.

Identifying Parts and Controls

Front View

Front panel controls

Label Description

1 Function buttons (For more information, see Operating the Monitor)

2 Power On/Off button (with LED indicator)

About Your Monitor  │  9

Back View

Back view with monitor stand

Label Description Use

1 VESA mounting holes (100 mm x

100 mm - behind attached VESA
Cover)

2 Regulatory label Lists the regulatory approvals.

3 Stand release button Releases stand from monitor.

4 Barcode serial number label Refer to this label if you need to

5 Cable management slot Use to organize cables by placing

Wall mount monitor using VESA­compatible wall mount kit (100 mm
x 100 mm).

contact Dell for technical support.

them through the slot.

10  │  About Your Monitor

Side View

Label Description Use

1 USB downstream port Connect your USB device. You can

only use this connector after you
have connected the USB cable to
the computer and USB upstream
connector on the monitor.*

2 USB downstream port with Power

Charging

Connect to charge your device.

* To avoid signal interference, when a wireless USB device has been connected to a
USB downstream port, it is NOT recommended to connect any other USB devices
to the adjacent port(s).

About Your Monitor  │  11

Bottom View

Bottom view without monitor stand

Label Description Use

1 AC power connector Connect the power cable.

2 Security lock slot Secures monitor with security lock

(security lock not included).

3

HDMI port connector Connect your computer with

(1, 2)

4 DisplayPort in connector Connect your computer with DP

HDMI cable.

cable.

12  │  About Your Monitor

5 USB Type-C port Connect the USB Type-C cable

that came with your monitor to the
computer or mobile device. This
port supports USB Power Delivery,
Data, and DisplayPort video signal.

The USB 3.1 Type-C port offers the
fastest transfer rate and the
alternate mode with DP1.2
supports a maximum resolution of
3440 x 1440 at 60Hz, PD
20V/4.5A , 15V/3A, 9V/3A, and
5V/3A.

NOTE: USB Type-C is not
supported on versions of Windows
prior to Windows 10.

6 Audio-Line out Connect your speakers.*

7

USB upstream port Connect the USB cable that came

(1, 2)

8-1 USB downstream port Connect your USB device. You can

8-2 USB downstream port with Power

Charging

9 Stand lock feature To lock the stand to the monitor

with your monitor to the computer.
Once this cable is connected, you
can use the USB connectors on
the monitor.

onl y use this connector after you
have connected the USB cable to
the computer and USB upstream
connector on the monitor.**

Connect to charge your device.

using a M3 x 6 mm screw (screws
not included).

* Headphone usage is not supported for the audio line out connector.

** To avoid signal interference, when a wireless USB device has been connected to
a USB downstream port, it is NOT recommended to connect any other USB
devices to the adjacent port(s).

About Your Monitor  │  13

Monitor Specifications

Flat Panel Specifications

Model U3419W

Screen type Active matrix - TFT LCD

Panel technology In-Plane Switching Type

Viewable image

Diagonal

Horizontal, Active Area

Vertica l, Active Area

Area

Pixel pitch 0.233 mm x 0.233 mm

Pixel per inch 109

Viewing angle 178° (vertical) typical

Luminance output 300 cd/m² (typical)

Contrast ratio 1000 to 1 (typical)

Faceplate coating Antiglare with hard-coating 3H

Backlight LED edgelight system

Response time 8 ms for NORMAL mode

Color depth 1.074 billion colors

Color gamut* sRGB 99%, CIE1976 (90%), and CIE 1931 (75%)

Built-in devices • USB 3.0 super-speed hub (with 2 x USB 3.0

867.2 mm (34.14 inches)

799.80 mm (31.49 inches)

334.80 mm (13.18 inches)

267773.04 mm

2

(415.01 inch2)

178° (horizontal) typical

5 ms for FAST mode

upstream port)

•4 x USB 3.0 downstream ports

14  │  About Your Monitor

Connectivity • 2 x HDMI 2.0 (HDCP 2.2)

• 1 x DP 1.2 (HDCP 2.2)

•2 x USB 3.0 Upstream port

•2 x USB 3.0 Downstream port (side)

•2 x USB 3.0 Downstream port (bottom)

• 1 x USB Type-C (DisplayPort DP1.2 Alternate Mode,
Power Del ivery, and USB2.0)

Border width (edge of
monitor to active area)

10.55 mm (Top)

10.05 mm (Left/Right)

Adjustability

Height adjustable stand

Ti l t

Swivel

Pivot

NOTE: Do not mount or use this monitor in portrait (vertical) orientation or inverse
(180°) landscape mount as it may damage the monitor.

Dell Display Manager

0 to 115 mm

-5° to 21°

-30° to 30°

N/A

Yes

(DDM) Compatibility

Security • Security lock slot (cable lock sold separately)

• Anti-theft stand lock slot (to panel)

* At panel native only, under Custom Mode preset.

Resolution Specifications

Model U3419W

Horizontal scan range

30 kHz to 134 kHz (automatic)

(HDMI & DP & USB Type-C al ternate mode)

Vertica l sc an range

48 Hz to 76 Hz (automatic)

(HDMI & DP & USB Type-C al ternate mode)

Maximum preset resolution 3440 x 1440 at 60Hz

About Your Monitor  │  15

Supported Video Modes

Model U3419W

Video display capabilities (HDMI & DP & USB
Type-C al ternate mode)

480p, 480i, 576p, 720p, 1080p,
576i, 1080i

Preset Display Modes

Display Mode Horizontal

Frequency

(kHz)

VESA, 640 x 400 31.47 70.09 25.18 -/+

VESA, 640 x 480 31.47 59.94 25.17 -/-

VESA, 640 x 480 37.50 75.00 31.5 -/-

VESA, 720 x 400 31.47 70.08 28.32 -/+

VESA, 800 x 600 37.88 60.32 40 +/+

VESA, 800 x 600 46.88 75.00 49.5 +/+

VESA, 1024 x 768 48.36 60.00 65 -/-

VESA, 1024 x 768 60.02 75.03 78.75 +/+

VESA, 1152 x 864 67.50 75.00 108 +/+

VESA, 1280 x 800 - R 49.31 59.91 71 +/-

VESA, 1280 x 1024 63.98 60.02 108 +/+

VESA, 1280 x 1024 79.98 75.03 135 +/+

VESA, 1600 x 1200 75.00 60.00 162 +/+

VESA, 1920 x 1080 67.50 60.00 148.5 +/+

VESA, 2560 x 1440 88.79 59.95 241.5 +/-

VESA, 3440 x 1440* 88.82 60.00 319.75 +/-

Vertical

Frequency

(Hz)

Pixel

Clock

(MHz)

Sync Polarity

* Requires a graphics card that supports HDMI 2.0.

(Horizontal/

Vertical)

16  │  About Your Monitor

Electrical Specifications

Model U3419W

Video input signals HDMI 2.0*/DP 1.2, 600 mV for each differential line,

100 ohm input impedance per differential pair.

AC input vo l tage/
frequency/current

Inrush current • 120 V: 40 A (Max.) at 0 °C (cold start)

* Not Support HDMI 2.0 optional specification, include HDMI Ethernet Channel
(HEC), Audio Return Channel (ARC), standard for 3D format and resolutions, and
standard for 4K digital cinema resolution.

Speaker Specifications

Model U3419W

Speaker 2 x 9.0 W

Frequency Response 100 Hz - 20 kHz

Impedance 8 ohm

100 VAC to 240 VAC / 50 Hz or 60 Hz +
(typical)

• 220 V: 80 A (Max.) at 0 °C (cold start)

3 Hz / 3 A

About Your Monitor  │  17

Physical Characteristics

Model U3419W

Signal cable type • Digital: HDMI, 19 pins

• Digital: DisplayPort, 20 pins

• Universal Serial Bus: USB, 4 pins

• Universal Serial Bus: Type-C, 24 pins

Dimensions (with stand)

Height (extended) 532.0 mm (20.94 inches)

Height (compressed) 417.0 mm (16.42 inches)

Width 813.6 mm (32.03 inches)

Depth 226.4 mm (8.91 inches)

Dimensions (without stand)

Height 363.7 mm (14.32 inches)

Width 813.6 mm (32.03 inches)

Depth 58.4 mm (2.30 inches)

Stand dimensions

Height (extended) 419.1 mm (16.50 inches)

Height (compressed) 382.6 mm (15.06 inches)

Width 342.2 mm (13.47 inches)

Depth 226.4 mm (8.91 inches)

Weight

Weight with packaging 16.0 kg (35.27 lb)

Weight with stand assembl y and
cables

Weight without stand assembly
(For wall mount or VESA mount
considerations - no cables)

Weight of stand assembl y 2.4 kg (5.29 lb)

Front frame gloss 37%-57% gloss unit

11.1 kg (24.47 lb)

8.2 kg (18.07 lb)

18  │  About Your Monitor

Environmental Characteristics

Model U3419W

Compliant Standards

• BFR/PVC-free (Halogen-free) excluding external cables

• Meets NFPA 99 leakage current requirements

• Arsenic-Free glass and Mercury-Free for the panel only

Te m p er at u r e

Operating 0 °C to 40 °C (32 °F to 104 °F)

Non-operating -20 °C to 60 °C (-4 °F to 140 °F)

Humidity

Operating 10% to 80% (non-condensing)

Non-operating 5% to 90% (non-condensing)

Altitude

Operating 5,000 m (16,404 ft) (maximum)

Non-operating 12,192 m (40,000 ft) (maximum)

Thermal dissipation • 853.00 BTU/hour (maximum)

•184.25 BTU/hour (typical)

Power Management Modes

If you have VESA's DPM™ compliance display card or software installed in your PC,
the monitor can automatically reduce its power consumption when not in use. This
is referred to as Power Save Mode*. If the computer detects input from the
keyboard, mouse, or other input devices, the monitor automatically resumes
functioning. The following table shows the power consumption and signaling of this
automatic power saving feature.

VESA

Modes

Normal
operation

Active-off
mode

Horizontal

Sync

Active Active Active White 250 W

Inactive Inactive Blanked White

Vertical

Sync

Video Power

Indicator

(blinking)

About Your Monitor  │  19

Consumption

(maximum)**

54 W (typical)

Less than 0.5 W

Power

Switch off - - - Off Less than 0.5 W

The OSD functions only in the normal operation mode. When any button is pressed
in the Active-off mode, the following message will be displayed:

Activate the computer and the monitor to gain access to the OSD.

NOTE: The message may be slightly different according to the
connected input signal.

* Zero power consumption in OFF mode can only be achieved by disconnecting the
main cable from the monitor.

** Maximum power consumption with max luminance, and USB active.

This document is informational only and reflects laboratory performance. Your
product may perform differently, depending on the software, components and
peripherals you ordered and shall have no obligation to update such information.
Accordingly, the customer should not rely upon this information in making decisions
about electrical tolerances or otherwise. No warranty as to accuracy or
completeness is expressed or implied.

20  │  About Your Monitor

Pin Assignments

DisplayPort Connector

Pin

Number

1 ML3 (n)

2 GND

3 ML3 (p)

4 ML2 (n)

5 GND

6 ML2 (p)

7 ML1 (n)

8 GND

9 ML1 (p)

10 ML0 (n)

11 GND

12 ML0 (p)

13 GND

14 GND

15 AUX (p)

16 GND

17 AUX (n)

18 Hot Plug Detect

19 Re-PWR

20 +3.3 V DP_PWR

20-pin Side of the

Connected Signal Cable

About Your Monitor  │  21

HDMI Connector

Pin

Number

1 TMDS DATA 2+

2 TMDS DATA 2 SHIELD

3 TMDS DATA 2-

4 TMDS DATA 1+

5 TMDS DATA 1 SHIELD

6 TMDS DATA 1-

7 TMDS DATA 0+

8 TMDS DATA 0 SHIELD

9 TMDS DATA 0-

10 TMDS CLOCK+

11 TMDS CLOCK SHIELD

12 TMDS CLOCK-

13 CEC

14 Reserved (N.C. on device)

15 DDC CLOCK (SCL)

16 DDC DATA (SDA)

17 DDC/CEC Ground

18 +5V POWER

19 HOT PLUG DETECT

19-pin Side of the

Connected Signal Cable

22  │  About Your Monitor