Dell U3415W User Manual

Dell UltraSharp U3415W User’s Guide

Model: U3415W

Regulatory model: U3415Wb

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better

use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of

data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage,

personal injury, or death.

____________________

Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the

United States and/or other countries, Intel is a registered trademark of Intel Corporation in the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices, Inc.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

2016 - 07 Rev. A03

Contents

1 About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . .5

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . 8

Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Plug and Play Capability . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Universal Serial Bus (USB) Interface . . . . . . . . . . . . . . . . 22

LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . . 23

Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . .24

2 Setting Up the Monitor . . . . . . . . . . . . . . . . . . . . 25

Attaching the Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . 28

Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Attaching the Cable Cover. . . . . . . . . . . . . . . . . . . . . . . . 34

Removing the Monitor Stand. . . . . . . . . . . . . . . . . . . . . 35

Removing the Cable Cover . . . . . . . . . . . . . . . . . . . . . . . 35

Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . .36

3 Operating the Monitor. . . . . . . . . . . . . . . . . . . . . 37

Power On the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . 37

Using the On-Screen Display (OSD) Menu . . . . . . . . . . 39

Setting the Maximum Resolution . . . . . . . . . . . . . . . . . . 56

Using the Tilt, Swivel, and Vertical Extension. . . . . . . . . 57

4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Built-in Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Product Specific Problems. . . . . . . . . . . . . . . . . . . . . . . 64

Universal Serial Bus (USB) Specific Problems . . . . . . . 65

Mobile High-Definition Link (MHL) Specific

Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Contents | 3

Speakers Specific Problems . . . . . . . . . . . . . . . . . . . . . . .66

5 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

FCC Notices (U.S. Only) and Other Regulatory

Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Setting Up Your Monitor. . . . . . . . . . . . . . . . . . . . . . . . . 68

4 | Contents

About Your Monitor

Package Contents

Your monitor ships with the components shown below. Ensure that you have received all the components and

TE: Some items may be optional and may not ship with your monitor. Some

features or media may not be available in certain countries.

NOTE: To set up with any other stand, please refer to the respective stand setup

guide for setup instructions.

Contact Dell

if something is missing.

Monitor

Stand

Cable Cover

About Your Monitor | 5

Power Cable (Varies by Countries)

HDMI Cable

DP Cable (Mini-DP to DP)

USB 3.0 Upstream Cable (Enables the USB Ports on the Monitor)

• Drivers and Documentation Media

• Quick Setup

ctory Calibration

• Fa Report

• Safety and Regulatory Information

Guide

, Environmental,

6 | About Your Monitor

Product Features

The Dell U3415W flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include:

• 86.5 cm (34-inch) viewable area display (measured diagonally). 3440 x 1440 resolution, plus full-screen support for lower resolutions.

• Wide viewing angle to allow viewing from a sitting or standing position, or while moving from side-to-side.

• Tilt, swivel, and vertical extension adjustment capabilities.

• Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier

set up with an elegant viewing experience.

• Removable stand and Video Electronics Standards Association (VESA™) 100 mm mounting holes for flexible mounting solutions.

• Extensive all digital connectivity with DisplayPort, mini DisplayPort, HDMI 2.0, MHL, USB 3.0 helps future proof your monitor.

• Equipped with 2 USB upstream ports and 4 USB downstream ports.

• Plug and play capability if supported by your system.

• Color gamut of 99% sRGB with an average Delta E < 3.

• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.

• Software and documentation media includes an Information File (INF), Image Color

Matching File (ICM), and product documentation.

• Dell Display Manager Software included (comes in the CD shipped with the monitor).

• Security lock slot.

• Stand lock.

• Capability to switch from wide aspect to standard aspect ratio while maintaining

the image quality.

• U3415W monitor is BFR/PVC-free (Halogen-free) excluding external cables.

• TCO-Certified Displays.

• Meets NFPA 99 leakage current requirements.

• Arsenic-Free glass and Mercury-Free for the panel only.

• High Dynamic Contrast Ratio (2,000,000:1).

• 0.5 W standby power when in the sleep mode.

• Energy Gauge shows the energy level being consumed by the monitor in real time.

• Supports Picture by Picture (PBP) and Picture in Picture (PIP) Select mode.

About Your Monitor | 7

Identifying Parts and Controls

Front View

Front panel controls

Label

1 Function buttons (For more information, see

Operating the Monitor

2 Power On/Off button (with LED indicator)

Description

)

8 | About Your Monitor

Back View

Back view with monitor stand

Label

1 VESA mounting holes

2 Regulatory label Lists the regulatory approvals. 3 Stand release button Releases stand from monitor.

4 Security lock slot Secures monitor with security lock (security lock

5 Barcode serial number

6 USB downstream port* Connect your USB device to this USB charging

7 Cable management slot Use to organize cables by placing them through

* It is recommended to use this port

Description Use

Wall mount monitor using VESA-compatible wall

100 mm x 100 mm -

( behind attached VESA Cover)

labe

mount kit (100 mm x 100 mm).

cluded).

not in Refer to this label if you need to contact Dell for

technical support.

rt, which supports fast current charging

po capability if the device is BC1.2 compatible. You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor.

the slot.

for your wireless USB device whenever possible.

About Your Monitor | 9

Side View

Bottom View

Bottom view without monitor stand

Label Description Use

1 AC power cord

ector

conn

2 MHL port connector Connect your MHL devices with MHL cable. 3 HDMI port connector Connect your computer with HDMI cable.

Connect the power cable.

10 | About Your Monitor

4 DisplayPort in

connector

5 Mini DisplayPort in

connector

6 DisplayPort out (MST)

connector

7 Audio-Line out Connect your speakers.*

USB upstream port Connect the USB cable that came with your monitor

(1, 2)

USB downstream port Connect your USB device. You can only use this

(1, 2)

10 Stand lock feature To lock the stand to the monitor using a M3 x 6 mm

* Headphone usage is not supported for the audio line out connector. ** It is recommended to use either the port (9-2) or the USB downstream port on the rear

side for your wireless USB device whenever possible.

Connect your computer with DP cable.

Connect your computer with Mini-DP to DP cable.

DisplayPort output for MST (Multi-Stream Transport) capable monitor. DP 1.1 monitor can only be connected as the last monitor in the MST chain. To enable MST, refer to instruction on section

Connecting the monitor for DP Multi-Stream Transport

(MST) function

to the computer. Once this cable is connected, you can use the USB connectors on the monitor.

connector after you have connected the USB cable to the computer and USB upstream connector on the monitor.**

screw (screw not included).

Monitor Specifications

Flat Panel Specifications

Model U3415W

Screen type Active matrix - TFT LCD Panel type In Plane Switching Viewable image Diagonal Horizontal, Active Area Vertical, Active Area Area Pixel pitch 0.2325 mm x 0.2325 mm

865.56 mm (34.08 inches)

798.20 mm (31.43 inches)

334.80 mm (13.18 inches)

267237.36 mm2 (414.22 inch2)

About Your Monitor | 11

Viewing angle 178° (vertical) typical

172° (horizontal) typical Luminance output 300 cd/m² (typical) Contrast ratio 1000 to 1 (typical)

2M to 1 (typical Dynamic Contrast On) Faceplate coating Anti-Glare with 3H hardness Backlight LED edgelight system Response time 8 ms (typical) for NORMAL mode

5 ms (typical) for FAST mode Color depth 1.074 billion colors Color gamut CIE1976 (91%), CIE 1931 (76%

Resolution Specifications

Model U3415W

Horizontal scan range 30 kHz to 89 kHz (automatic) Vertical scan range 48 Hz to 85 Hz (automatic) Maximum preset resolution 3440 x 1440 at 60 Hz

Supported Video Modes

), and sRGB coverage 99%

Model U3415W

Video display capabilities (HDMI & DP playback)

480p, 480i, 576p, 720p, 1080p, 576i, 1080i

Preset Display Modes

Display Mode Horizontal

equency (kHz)

VESA, 720 x 400 31.5 70.1 28.3 -/+

VESA, 640 x 480 31.5 60.0 25.2 -/-

VESA, 640 x 480 37.5 75.0 31.5 -/-

VESA, 800 x 600 37.9 60.3 40.0 +/+

VESA, 800 x 600 46.9 75.0 49.5 +/+

VESA, 1024 x 768 48.4 60.0 65.0 -/-

Vertical

Frequency

(Hz)

12 | About Your Monitor

Pixel Clock

(MHz)

Sync Polarity

(Horizontal/

Vertical)

VESA, 1024 x 768 60.0 75.0 78.8 +/+

VESA, 1152 x 864 67.5 75.0 108.0 +/+

VESA, 1280 x 800 49.3 60.0 71.0 +/-

VESA, 1280 x 1024 64.0 60.0 108.0 +/+

VESA, 1280 x 1024 80.0 75.0 135.0 +/+

VESA, 1600 x 1200 75.0 60.0 162.0 +/+

VESA, 1920 x 1080 67.5 60.0 148.5 +/+

VESA, 2560 x 1440 88.8 60.0 241.5 +/-

VESA, 3440 x 1440 73.7 50.0 265.3 +/+

VESA, 3440 x 1440 88.8 60.0* 319.8 +/-

* Requires a graphics card that supports HDMI 2.0.

MHL Source Display Modes

Display Mode Frequency (Hz)

640 x 480p 60

720 x

480p 60

720 x 576p 50

1280 x 720p 60

1280 x 720p 50

1920 x 1080i 60

1920 x 1080i 50

1920 x 1080p 30

1920 x 1080p 60

1920 x 1080p 50

720 (1440) x 480i 60

720 (1440) x 576i 50

About Your Monitor | 13

Multi-Stream Transport (MST) Modes

MST Source

Monitor

3440 x 1440 at 60Hz 1 2

NOTE: Multi-Stream Transport modes are only available with DP1.2. See

Connecting the monitor for DP Multi-Stream Transport (MST) function

Maximum number of external monitor can be supported

3440 x 1440 at 60Hz 1920 x 1080 at 60Hz

for details.

Electrical Specifications

Model U3415W

Video input signals • Digital video signal for each differential line. Per

differential line at 100 ohm impedance.

P 1.2*/HDMI 2.0**/MHL 2.0 signal input support

• D

AC input voltage/frequency/ current

Inrush current • 120 V

* Support DP1.2 specification, include HBR2, MST and DP audio. ** Not Support HDMI optional specification, include HD

Audio Return Channel (ARC), standard for 3D format and resolutions.

100 VAC to 240 VAC / 50 Hz or 60 Hz (typical)

: 40 A (Max.) at 0 °C (cold start)

40 V: 80 A (Max.) at 0 °C (cold start)

• 2

MI Ethernet Channel (HEC),

+ 3 Hz / 1.5 A

Speaker Specifications

Model U3415W

Speaker 2 x 9.0 W Frequency Response 100 Hz - 20 kHz Impedance 8 ohm

14 | About Your Monitor

Physical Characteristics

Model U3415W

Connector type

Signal cable type

Dimensions (with stand)

Height (extended) 523.7 mm (20.62 inches) Height (compressed) 408.7 mm (16.09 inches) Width 824.7 mm (32.47 inches) Depth 216.0 mm (8.50 inches)

Dimensions (without stand)

Height 372 mm (14.65 inches) Width 824.7 mm (32.47 inches) Depth 73.3 mm (2.89 inches)

Stand dimensions

Height (extended) 418.0 mm (16.46 inches) Height (compressed) 370.8 mm (14.60 inches) Width 245.0 mm (9.65 inches) Depth 216.0 mm (8.50 inches)

Weight

Weight with packaging 17.50 kg (38.56 lb) Weight with stand assembly and cables 11.25 kg (24.80 lb) Weight without stand assembly (For wall

mount or VESA mount consi no cables)

Weight of stand assembly 2.36 kg (5.20 lb) Front frame gloss 8%-13% gloss unit

derations -

DP, black connector (include DP in and DP out); Mini DisplayPort; HDMI; MHL; USB 3.0

• Digital: detachable, HDMI

• Digital: detachable, MHL, 19 pins

• Digital:

• Univer

8.44 kg (18.60 lb)

detachable, Mini-DP to DP, 20

pins

sal Serial Bus: detachable, USB, 9

pins

, 19 pins

About Your Monitor |

Environmental Characteristics

Model U3415W

mperat ur e

Operating 0 °C to 40 °C (32 °F to 104 °F) Non-operating • Storage: -20 °C

ipping: -20 °C to 60 °C (-4 °F to 140 °F)

• Sh

to 60 °C (-4 °F to 140 °F)

Humidity

Operating 10% to 80% (non-condensing) Non-operating • Storage: 5% to 90% (non-condensing)

ipping: 5% to 90% (non-condensing)

• Sh

Altitude

Operating 5,000 m (16,404 ft) (maximum) Non-operating 12,192 m (40,000 ft) (maximum)

.58 BTU/hour (maximum)

Thermal dissipation

• 443

• 187.67 BTU/hour (typical)

Power Management Modes

If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.

VESA Modes Horizontal

Sync

Normal operation

Active-off mode

Switch off - - - Off Less than 0.5 W

Active Active Active White 130 W (maximum)**

Inactive Inactive Blanked White (glowing) Less than 0.5 W

Vertical

Sync

Video Power

Indicator

Power

Consumption

55 W (typical)

* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.

** Maximum power consumption with max luminan

ce, and USB active.

The OSD functions only in the normal operation mode. When any button is pressed in the Active-off mode, one of the following messages will be displayed:

16 | About Your Monitor

HDMI/MHL/Mini DisplayPort/DP input

HDMI/MHL input

Activate the computer and the monitor to gain access to the OSD.

About Your Monitor | 17

Pin Assignments

DisplayPort Connector

Number

20-pin Side of the

Connected Signal Cable

ML0(p)

GND

ML0(n)

ML1(p)

GND

ML1(n)

ML2(p)

GND

ML2(n)

ML3(p)

GND

ML3(n)

GND

AUX(p)

GND

AUX(n)

GND

Re-PWR

+3.3 V DP_PWR

18 | About Your Monitor

Mini DisplayPort Connector

Number

20-pin Side of the

Connected Signal Cable

GND

Hot Plug Detect

ML3(n)

GND

ML3(n)

GND

ML2(n)

ML0(p)

ML2(p)

ML0(p)

GND

ML1(n)

AUX(p)

ML1(p)

AUX(n)

GND

+3.3 V DP_PWR

About Your Monitor | 19

HDMI Connector

Number

19-pin Side of the

Connected Signal Cable

TMDS DATA 2+

TMDS DATA 2 SHIELD

TMDS DATA 2-

TMDS DATA 1+

TMDS DATA 1 SHIELD

TMDS DATA 1-

TMDS DATA 0+

TMDS DATA 0 SHIELD

TMDS DATA 0-

TMDS CLOCK+

TMDS CLOCK SHIELD

TMDS CLOCK-

CEC

Reserved (N.C. on device)

DDC CLOCK (SCL)

DDC DATA (SDA)

DDC/CEC Ground

+5V POWER

HOT PLUG DETECT

20 | About Your Monitor

MHL Connector

Number

19-pin Side of the

Connected Signal Cable

TMDS DATA 2+

TMDS DATA 2 SHIELD

TMDS DATA 2-

TMDS DATA 1+

GND

TMDS DATA 1-

MHL+

TMDS DATA 0 SHIELD

MHL-

TMDS CLOCK+

GND

TMDS CLOCK-

CEC

Reserved (N.C. on device)

DDC CLOCK (SCL)

DDC DATA (SDA)

GND

VBUS (+5V, 900mA maximum)

CBUS

Plug and Play Capability

You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see

Operating the Monitor

About Your Monitor | 21

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