Dell System E-Support Tool (DSET)
Version 3.5 User's Guide
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
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Contents
1 Introduction..................................................................................................................................5
What's New In This Release.................................................................................................................................... 5
Supported Platforms And Operating Systems..........................................................................................................5
Other Documents You May Need............................................................................................................................. 5
Accessing Documents From Dell Support Site.........................................................................................................5
Contacting Dell......................................................................................................................................................... 6
2 Using Dell System E-Support Tool (DSET) Application.........................................................7
Generating Basic And Advanced Report..................................................................................................................7
Report Filtering...................................................................................................................................................8
CLI Options................................................................................................................................................................8
On Systems Running Windows.......................................................................................................................... 8
On Systems Running Linux.................................................................................................................................9
List Of CLI Options.............................................................................................................................................. 9
Usage Examples...............................................................................................................................................12
Viewing DSET Report..............................................................................................................................................14
3 Error Codes.................................................................................................................................15
DSET Application Error Codes................................................................................................................................ 15
Introduction
Dell System E-Support Tool (DSET) is a utility that collects configuration and log data for various chassis hardware,
storage, software, and operating system components of a Dell PowerEdge server and consolidates the data into a .zip
file.
What's New In This Release
• Addition of Error Summary Information section in the System category of the report.
• Addition of Modular Enclosure information in the Main System Chassis category of the report.
• Addition of new attributes in the BIOS Setup category for DSET namespace in parity with OpenManage Server
Administrator namespace.
• Display of critical or warning status icons for the classes with the critical or warning status.
• In iDRAC namespace report, the following classes are included:
– Fan, Voltage, Intrusion, and Front Panel in the Main Chassis category.
– Battery, Enclosure, Fan, EMM, Power Supply, Temperature for external enclosures, and Virtual Disks in
the Storage category.
Supported Platforms And Operating Systems
1
For information on the supported platforms and operating systems (Microsoft Windows and Linux), see the
Notes
available with the installer or go to dell.com/serviceabilitytools.
Other Documents You May Need
In addition to this guide, you can view the
• During installation:
– On systems running Linux, run the ./dell-dset-lx(bit)-(Version Number).bin file and select option 1.
• After permanently installing the application:
– On systems running Windows, in the Start menu, navigate to DSET 3.5 → View ReleaseNotes. The
Release Notes
– On systems running Linux, the ReleaseNotes.txt is available at /opt/dell/advdiags/ dset/ folder.
• For information on installing the DSET application, see
Guide
available at dell.com/serviceabilitytools.
is displayed.
Release Notes
:
Dell System E-Support Tool (DSET) Version 3.x Installation
Accessing Documents From Dell Support Site
To access the documents from Dell Support site:
1. Go to dell.com/support/manuals.
Release
5