Dell System E-Support Tool Version 3.5 User Manual

Dell System E-Support Tool (DSET) Version 3.5 User's Guide
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2013 Dell Inc.
Intel is a registered trademark and Microsoft or registered trademarks of Microsoft Corporation in the United States and/or other countries. Enterprise Linux
OpenManage
,
®
®
®
Pentium
,
Windows
,
Xeon
,
®
,
®
are registered trademarks of Red Hat, Inc. in the United States and/or other countries. registered trademarks of Novell Inc. in the United States and other countries. and/or its affiliates.
Citrix
the United States and/or other countries.
Dell
, the Dell logo,
EqualLogic
,
®
®
Core
,
and
AMD Opteron
Windows Server
®
®
,
,
Xen
XenServer
Dell Boomi
Compellent
,
®
Celeron
are registered trademarks of Intel Corporation in the U.S. and other countries.
AMD Phenom
,
®
Internet Explorer
,
®
and
XenMotion
®
VMware
trademarks of VMware, Inc. in the United States or other countries.
,
vMotion
Dell Precision
,
KACE
,
AMD Sempron
and
®
MS-DOS
,
®
are either registered trademarks or trademarks of Citrix Systems, Inc. in
®
,
vCenter
IBM
FlexAddress
,
®
Windows Vista
,
,
Oracle
®
,
vCenter SRM
®
is a registered trademark of International Business Machines
OptiPlex
,
Force10
,
are trademarks of Advanced Micro Devices, Inc.
®
and
®
is a registered trademark of Oracle Corporation
and
Corporation.
2013 - 09
Rev. A00
Latitude
,
Vostro
and
Active Directory
®
Red Hat
®
vSphere
PowerEdge
PowerVault
,
are trademarks of Dell
AMD
®
are either trademarks
Red Hat
®
and
®
SUSE
®
are
and
Novell
are registered trademarks or
,
®
Contents
1 Introduction..................................................................................................................................5
What's New In This Release.................................................................................................................................... 5
Supported Platforms And Operating Systems..........................................................................................................5
Other Documents You May Need............................................................................................................................. 5
Accessing Documents From Dell Support Site.........................................................................................................5
Contacting Dell......................................................................................................................................................... 6
2 Using Dell System E-Support Tool (DSET) Application.........................................................7
Generating Basic And Advanced Report..................................................................................................................7
Report Filtering...................................................................................................................................................8
CLI Options................................................................................................................................................................8
On Systems Running Windows.......................................................................................................................... 8
On Systems Running Linux.................................................................................................................................9
List Of CLI Options.............................................................................................................................................. 9
Usage Examples...............................................................................................................................................12
Viewing DSET Report..............................................................................................................................................14
3 Error Codes.................................................................................................................................15
DSET Application Error Codes................................................................................................................................ 15
4

Introduction

Dell System E-Support Tool (DSET) is a utility that collects configuration and log data for various chassis hardware, storage, software, and operating system components of a Dell PowerEdge server and consolidates the data into a .zip file.

What's New In This Release

Addition of Error Summary Information section in the System category of the report.
Addition of Modular Enclosure information in the Main System Chassis category of the report.
Addition of new attributes in the BIOS Setup category for DSET namespace in parity with OpenManage Server Administrator namespace.
Display of critical or warning status icons for the classes with the critical or warning status.
In iDRAC namespace report, the following classes are included:
– Fan, Voltage, Intrusion, and Front Panel in the Main Chassis category.
– Battery, Enclosure, Fan, EMM, Power Supply, Temperature for external enclosures, and Virtual Disks in
the Storage category.

Supported Platforms And Operating Systems

1
For information on the supported platforms and operating systems (Microsoft Windows and Linux), see the
Notes
available with the installer or go to dell.com/serviceabilitytools.

Other Documents You May Need

In addition to this guide, you can view the
During installation:
– On systems running Linux, run the ./dell-dset-lx(bit)-(Version Number).bin file and select option 1.
After permanently installing the application:
– On systems running Windows, in the Start menu, navigate to DSET 3.5 View ReleaseNotes. The
Release Notes
– On systems running Linux, the ReleaseNotes.txt is available at /opt/dell/advdiags/ dset/ folder.
For information on installing the DSET application, see
Guide
available at dell.com/serviceabilitytools.
is displayed.
Release Notes
:
Dell System E-Support Tool (DSET) Version 3.x Installation

Accessing Documents From Dell Support Site

To access the documents from Dell Support site:
1. Go to dell.com/support/manuals.
Release
5
Loading...
+ 11 hidden pages