Dell System E-Support Tool Version 3.4 Owner's Manual
Dell System E-Support Tool
Version 3.4
Readme
This readme contains information about Dell System E-Support Tool.
Dell System E-Support Tool (DSET) is a utility that collects configuration and log data from the target server for various
chassis hardware, storage, and operating system components of a Dell PowerEdge server. DSET generates a System
Configuration Report, which consolidates the gathered data into a .zip file that can be automatically or manually uploaded
to Dell Technical Support.
What’s New In This Release
•
Support for Microsoft Windows server 2012.
•
In iDRAC namespace report, the following modifications are included:
o New attributes in Bios Setup category that is in parity with OpenManage Server Administrator version 7.2.
o New classes such as Batteries, Removable Flash Media, and Temperature in the Main Chassis category.
o Support for Enclosures and Array Disk under storage category.
Hardware and Software Requirements
Supported Hardware Platforms
DSET application supports the following systems:
•
Storage Systems: PowerVault DL2000, DL2100, DL2200, and PowerVault NX.
•
Rack Systems: PowerEdge R720, R720xd, R620, R320, R420, R520, R820, R200, R210, R210II, R300, R310, R410,
R415, R510, R515, R610, R710, R715, R805,
•
Blade Systems: PowerEdge M620, M420, M520, M820, M600, M605, M610, M610X, M710, M710HD, M805, M905, M910,
M820 and M915.
•
Tower Systems: PowerEdge T620, T320, T420, T100, T105, T110, T110II, T300, T310, T410, T605, T610, T710, 1900,
and 2900.
•
CloudEdge Systems: PowerEdge C1100, C2100, C6100, C6105, and C6145.
R810, R815, R900, R905, R910, 1950, 1955, 2950, 6950, and 2970.
Supported Operating Systems List
DSET and Remote Provider
Installation and report collection (local and remote) is done from the following operating systems:
•
Microsoft Windows Server 2003 (32-bit and 64-bit)
•
Microsoft Windows Server 2003 R2 (32-bit and 64-bit)
•
Microsoft Windows Server 2008 (32-bit and 64-bit)
•
Microsoft Windows Server 2008 R2 (64-bit)
•
Microsoft Hyper-V Server 2008 R2
•
Microsoft Windows 2008 Server Core (32-bit and 64-bit)
•
Microsoft Windows Small Business Server 2011 (64-bit)
•
Microsoft Windows Server Datacenter 2012 (64-bit)
•
Microsoft Windows Server Essentials 2012 (64-bit)
•
Microsoft Windows Server Standard 2012 (64-bit)
•
VMware ESX 4.0
•
VMware ESX 4.1
•
Red Hat Enterprise Linux 5 (32-bit and 64-bit)
•
Red Hat Enterprise Linux 6 (64-bit)
•
SUSE Linux Enterprise Server 10 (64-bit)
•
SUSE Linux Enterprise Server 11 (64-bit)
DSET
Installation and remote report collection is done from the following client operating systems:
•
Microsoft Windows XP
•
Microsoft Windows Vista
•
Microsoft Windows 7
•
Microsoft Windows 8
Remote report collection from the following operating systems is done when DSET is installed in Windows/Linux:
•
VMware ESXi 4.0
•
VMware ESXi 4.1
•
VMware ESXi 5.0
NOTE
:
1.
To collect hardware and storage data from ESXi remotely, install supported OpenManage Server Administrator
version on the target system.
DSET application cannot be installed on a system with Server Administrator version lower than 5.5.
2.
3.
DSET application (64-bit) cannot be installed on a 64-bit Linux system with Server Administrator version lower than
6.3.
Only DSET application (32-bit) can be installed on ESX 4.x systems.
4.
Report Collection Prerequisites
•
For report collection from iDRAC7 (out of band), the iDRAC7 firmware version must be 1.30.30 or later.
•
For report collection from OpenManage Server Administrator namespace, the OpenManage Server Administrator
services must be running.
Supported Web Browsers
Internet Explorer 7.0 and later versions for viewing the reports in Windows platform.
Installation Prerequisites
Following are the prerequisites for Windows and Linux operating system:
For Windows:
•
You need to be logged in as a local or Domain Administrator.
•
To Install DSET on Microsoft Windows Server 2008 or later, Microsoft Windows Vista or newer, run the DSET
installer with elevated
privileges using
Run As
option.
Loading...