Release Notes
Support Live Image
Support Live Image is CentOS 6.2 image that packages a collection of utilities and diagnostic tools for
Dell PowerEdge servers, Dell PowerEdge C servers, and Dell PowerVault storage systems. It provides an
environment for the tools to run to troubleshoot hardware-related issues and gather system
configuration information. The results of the diagnostic tests and configuration information are sent to
the technical support team to identify and resolve an issue.
Support Live Image is primarily used by Dell Service Providers (DSP), and in some cases, customers
instructed by the Dell Technical Support.
If a Dell customer contacts Dell Technical Support for a hardware issue that requires a part replacement,
the replacement part is dispatched to the customer through the DSP. After replacing the part, if the DSP
finds that the issue is not fixed, the DSP works with technical support to troubleshoot and resolve an
issue.
Version
Support Live Image Version 2.1
Release Date
July 2014
Previous Version
Support Live Image Version 2.0
Importance
RECOMMENDED: Dell recommends applying this update during your next scheduled update cycle. The
update contains feature enhancements or changes that will help keep your system software current and
compatible with other system modules (firmware, BIOS, drivers and software).
What is Supported
Supported Hardware Platforms
For optimal use/functionality at least 8 GB RAM is recommended.
Support Live Image supports the following Dell 9G to 12G systems:
Rack Systems: PowerEdge R720, R720xd, R620, R320, R420, R520, R820, R200, R210, R210II,
R300, R310, R410, R415, R510, R515, R610, R710, R715, R805, R810, R900, R905, R910, 1950, 1955,
2950, 6950, and 2970.
Blade Systems: PowerEdge M820, M620, M420, M520, M829, M600, M605, M610, M610X, M710,
M710HD, M805, M905, M910, and M915.
Tower Systems: PowerEdge T620, T320, T420, T100, T105, T110, T110II, T300, T310, T410, T605,
T610, T710, 1900, and 2900.
PowerEdge C Systems: PowerEdge C1100, C2100, C5220, C6100, C6105, C6145, C6220, C6220II,
C8220, and C5125.
Storage Systems: PowerVault DL2000, DL2100, DL2200, and PowerVault NX.