Dell SE2219HX Service Manual

Dell SE2219H/SE2219HX

User’s Guide

Monitor Model: SE2219H/SE2219HX

Regulatory model: SE2219Hf

Notes, Cautions and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Copyright © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

2018 – 09

Rev. A01

Contents
About your monitor . . .	. . . .	. . . . . . . . . . . . . . . . . . 5
Package contents . . . . . . . . . . . . . . . . . . . . . 5
Product features . . . . . . . . . . . . . . . . . . . . . . 6
Identifying features and controls . . . . . . . . . . . . . 7
Monitor sepcifiactions . . . . . . . . . . . . . . . . . . .10
Plug and play capability	. . . . . . . . . . . . . . . . . . 16
LCD monitor quality and pixel policy . . . . . . . . . . .16
Maintenance guidelines	. . . . . . . . . . . . . . . . . .16
Setting up the monitor .	. . . .	. . . . . . . . . . . . . . . . . 17
Connecting the stand	. . . . . . . . . . . . . . . . . . 17
Connecting your monitor . . . . . . . . . . . . . . . . . 19
Organizing cables . . . . . . . . . . . . . . . . . . . . . 20
Removing the stand . . . . . . . . . . . . . . . . . . . 20
Operating your monitor	. . . . . . . . . . . . . . . . . . . . . 22
Turning on the monitor . . . . . . . . . . . . . . . . . . 22
Using the front panel controls		. . . . . . . . . . . . . . 22
Using the On-Screen Display (OSD) menu . . . . . . . . 24
Setting up your monitor . . .		. . . . . . . . . . . 40. . .
Using tilt . . . . . . . . . . . .		. . . . . . . . . . . . . . 42

Contents │ 3

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . .	43
Self-test . . . . . . . . . . . . . . . . . . . . . . . . .	43
Built-in diagnostics . . . . . . . . . . . . . . . . . . . .	45
Common problems . . . . . . . . . . . . . . . . . . . .	46
Product-specific problems . . . . . . . . . .. .. ...	48

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

FCC notices (U.S. Only) and	. . . . . . . . . . . . 49
other regulatory information
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . 49
Pin assignments . . . . . . . .. .	. . . .. . . . . .. . 50

4 │ Contents

About your monitor

Package contents

Your monitor ships with the components indicated in the table. Ensure that you have received all the components and see Contacting Dell if anything is missing.

NOTE: Some items may be optional and may not ship with your monitor. Some features may not be available in certain countries.

NOTE: To set up with any other stand, see the documentation that shipped with the stand.

Monitor

Stand riser

Stand base

Power cable (varies by country)

VGA cable (SE2219H)

About your monitor | 5

HDMI cable (SE2219HX)

Quick Setup Guide

Safety and Regulatory

Information

Product features

The Dell SE2219H/SE2219HX at panel display has an active matrix,

Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), anti-static,and LED backlight. The monitor features include:

SE2219H/SE2219HX: 54.61 cm (21.5 inch) diagonal viewable area display(measured diagonally). 1920 x 1080 resolution, with full-screen support for lower resolutions.

Wide viewing angles of 178 degrees in vertical and horizontal directions.

High dynamic contrast ratio (8,000,000:1).

HDMI connectivity makes it simple and easy to connect with legacy and new systems.

Plug and play capable if supported by your computer

On-Screen Display (OSD) adjustments is to easy setup and optimize screen.

0.5 W standby power when in the sleep mode.

Optimize eye comfort with a icker-free screen.

Possible long-term e ects if blue light emission from the monitor may cause damage to the eyes, including eye fatigue or digital eye strain. ComfortView feature is designed to reduce the amount of blue light emitted from the monitor to help optimize eye comfort.

Security-lock slot.

Arsenic-free glass and mercury-free panel.

BFR/PVC-Reduced (the circuit boards inside your monitor are made using BFR/ PVC-free laminates).

RoHS Compliant.

Energy Saver feature for Energy Star compliance.

6 |	About your monitor

Identifying features and controls

Front view

1			2

Label	Description	Use
1	Function buttons	To access the OSD menu and change
		the settings if required. (For more
		information, see Using the front panel
		controls)
2	Power On/Off button	To turn the monitor On or Off.
	(with LED indicator)

About your monitor | 7

Back view

						5
						4
1		2		3
		Without monitor stand					With monitor stand
Label				Description				Use
1		Security-lock slot				To secure the monitor using a security
						lock (purchased separately).
2		Regulatory label, barcode, serial				List the regulatory approvals. See this
		number, and Service Tag label				label if you need to contact Dell for
						technical support. The Service Tag is a
						unique alphanumeric identifier that
						enables Dell service technicians to
						identify the hardware components in
						your computer and access warranty
						information.
3		Regulatory information (engraved)				List the regulatory approvals.
4		Cable-management slot				To organize cables.
5		Stand release button				Release stand from monitor.

Side view

8| About your monitor

Bottom view, without monitor stand

SE2219H/SE2219HX

Label	Description	Use
1	Power port	To connect the monitor power cable.
2	HDMI port	For connection to your computer using HDMI cable.
3	VGA port	For connection to your computer using VGA cable.

About your monitor | 9

Monitor speci cations

Model

Screen type

Panel type

Viewable area

Diagonal

Active area:

Horizontal

Vertical

Area

Pixel pitch

Pixel per inch (PPI)

Viewing angle:

Vertical

Horizontal

Brightness

Contrast ratio

Faceplate coating

Backlight

Response time (Gray to Gray): Normal mode

Fast mode

Color depth

Color gamut

Dell display manager compatibility

Connectivity

Bezel width (edge of monitor to active area)

Security

Tilt angle

SE2219H/SE2219HX

Active matrix-TFT LCD

In-Plane Switching

546.1mm (21.5 in. )

476.06mm (18.74 in.)

267.79mm (10.54in.)

1274.84 cm2 (197.52 in. 2 )

0.24795 mm

102

178° (typical) 178° (typical)

250 cd/m2 (typical)

1,000 to 1 (typical)

8,000,000 to 1 (Dynamic Contrast)

Anti-glare with 3H hardness

LED edgelight system

8 ms

5ms

16.7million colors

CIE 1931 (72%)

Yes

One VGA port and one HDMI 1.4 (HDCP 1.4) port with SE2219H/SE2219HX monitors.

6.4 mm (Top)

6.4 mm (Left/Right)

20.5 mm (Bottom)

Security-lock slot for cable lock (optional purchase)

-5° to 21°

10	| About your monitor

Resolution speci cations

Model	SE2219H/SE2219HX
Horizontal scan range	30 kHz to 83 kHz (automatic)
Vertical scan range	56 Hz to 76 Hz (automatic)
Maximum preset resolution	1920 x 1080 at 60 Hz

Preset display modes

SE2219H/SE2219HX

Display Mode	Horizontal	Vertical	Pixel Clock	Sync Polarity
	Frequency	Frequency	(MHz)	(Horizontal /
	(kHz)	(Hz)		Vertical)
VESA, 720 x 400	31.5	70.1	28.3	-/+
VESA, 640 x 480	31.5	60.0	25.2	-/-
VESA, 640 x 480	37.5	75.0	31.5	-/-
VESA, 800 x 600	37.9	60.3	40.0	+/+
VESA, 800 x 600	46.9	75.0	49.5	+/+
VESA, 1024 x 768	48.4	60.0	65.0	-/-
VESA, 1024 x 768	60.0	75.0	78.8	+/+
VESA, 1152 x 864	67.5	75.0	108.0	+/+
VESA, 1280 x 1024	64.0	60.0	108.0	+/+
VESA, 1280 x 1024	80.0	75.0	135.0	+/+
VESA, 1600 x 900	60.0	60.0	108.0	+/+
VESA, 1920 x 1080	67.5	60.0	148.5	+/+

About your monitor | 11

Electrical speci cations

Model	SE2219H/SE2219HX
Video input signals	Analog RGB: 0.7 Volts ± 5 %,
	75 ohm input impedance
	HDMI 1.4 (HDCP 1.4), 600 mV
	for each differential line, 100
	ohm input impedance per
	differential pair
Synchronization	Separate horizontal and vertical synchronizations,
input signals	polarity-free TTL level,
	SOG (Composite SYNC on green)
AC input voltage/	100 VAC to 240 VAC/50 Hz or 60 Hz ± 3 Hz/1.5 A
frequency/current
Inrush current	30A (120V AC Input)
	60A (240V AC Input)

Physical characteristics

Model	SE2219H/SE2219HX
Signal cable type:
Analog	D-Sub (VGA), 15 pins;
Digital	HDMI, 19 pins

	Dimensions (with stand):	SE2219H/SE2219HX
	Height	385.2 mm (15.17 in.)
	Width	488.9 mm (19.25 in.)
	Depth	152.8 mm (6.02 in.)
	Dimensions (without stand):	SE2219H/SE2219HX
	Height	294.7 mm (11.60 in.)
	Width	488.9 mm (19.25 in.)
	Depth	46.4 mm (1.83 in.)

12	| About your monitor

Stand dimensions:	SE2219H /SE2219HX
Height	171.6 mm (6.76 in.)
Width	249.0 mm (9.80 in.)
Depth	152.8 mm (6.02 in.)
Weight:	SE2219H/SE2219HX
With packaging	4.80 kg (10.58 lb)
With stand assembly and	3.45 kg (7.61 lb)
cables
Without stand assembly and	2.67 kg (5.89 lb)
cables
Weight of stand assembly	0.52 kg (1.15 lb)

Environmental characteristics

	Model	SE2219H/SE2219HX
	Temperature:
	Operating	0°C to 40°C (32°F to 104°F)
	Non-operating:
	Storage	-20°C to 60°C (-4°F to 140°F)
	Shipping	-20°C to 60°C (-4°F to 140°F)
	Humidity:
	Operating	10% to 80% (non-condensing)
	Non-operating:
	Storage	5% to 90% (non-condensing)
	Shipping	5% to 90% (non-condensing)
	Altitude:
	Operating (maximum)	5,000 m (16,400 ft)
	Non-operating (maximum)	12,192 m (40,000 ft)
	Thermal dissipation	68.2 BTU/hour (maximum)
		58.0 BTU/hour (typical)

About your monitor | 13

Power management modes

If you have VESA's DPM compliance graphic cards or software installed on your computer, the monitor can automatically reduce its power consumption when not in use. This is referred to as power save mode*. If the computer detects input from the keyboard, mouse or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.

*Zero power consumption in o mode can only be achieved by disconnecting the power cable from the monitor.

SE2219H/SE2219HX

VESA	Horizontal sync	Vertical sync	Video	Power	Power
modes				indicator	consumption
Normal	Active	Active	Active	White	20 W (maximum)
operation					17 W (typical)
	Inactive	Inactive	Blanked	White	Less than 0.5 W
mode				(Glowing )
	-	-	-	O	Less than 0.3 W
	Energy star			Power consumption
PON			15.95 W
ETEC			50.59 kWh

NOTE:

PON: Power consumption of on mode as de ned in Energy Star. ETEC: Total energy consumption in kWh as de ned in Energy Star.

This document is informational only and re ects laboratory performance. Your product may perform di erently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied.

14	| About your monitor

The OSD functions only in the normal operation mode. When any button is pressed in the Active-off mode, one of the following messages will be displayed:

SE2219H

Dell 22 Monitor

? No VGA Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/SE2219H

SE2219H

SE2219HX

Dell 22 Monitor

? No HDMI cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/SE2219HX

SE2219HX

Activate the computer and the monitor to gain access to the OSD.

NOTE: This monitor is ENERGY STAR-certified

About your monitor

|

15

Plug and play capability

You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic, you can select different settings if desired. For more information about changing the monitor settings, see Operating your monitor.

LCD monitor quality and pixel policy

During the LCD Monitor manufacturing process, it is normal for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at www.dell.com/support/monitors.

Maintenance guidelines

Cleaning your monitor

WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.

CAUTION: Read and follow the Safety Instructions before cleaning the monitor.

For best practices, follow the instructions in the list below while unpacking, cleaning or handling your monitor:

To clean your screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the anti-static coating. Do not use benzene, thinner, ammonia, abrasive cleaners or compressed air.

Use a lightly-dampened cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.

If you notice white powder when you unpack your monitor, wipe it off with a cloth.

Handle your monitor with care as the black-colored monitor may get scratched To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use.

16

|

About your monitor