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Dell S2830dn User Manual

Dell Printer S2830dn
User's Guide
May 2016
Tra dem ark s Information in this document is subject to change without notice. © 2016 Dell, Inc. All rights reserved.
Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation; AirPrint,
Other trademarks and trade names may be used in this document to refer to the entities claiming the marks and names of their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Contents 2

Contents

Safety information........................................................................................ 5
Conventions.......................................................................................................................................................... 5
Learning about the printer...........................................................................7
Finding information about the printer.............................................................................................................7
Selecting a location for the printer..................................................................................................................8
Printer configurations......................................................................................................................................... 9
Using the control panel.................................................................................................................................... 10
Understanding the status of the sleep button and indicator light..........................................................11
Accessing the Embedded Web Server.........................................................................................................12
Additional printer setup..............................................................................13
Installing internal options................................................................................................................................. 13
Installing hardware options............................................................................................................................. 16
Attaching cables................................................................................................................................................. 17
Setting up the printer software.......................................................................................................................18
Networking...........................................................................................................................................................19
Verifying printer setup......................................................................................................................................22
Loading paper and specialty media......................................................... 23
Setting the paper size and type.................................................................................................................... 23
Configuring Universal paper settings.......................................................................................................... 23
Using the standard bin and paper stop.......................................................................................................23
Loading trays...................................................................................................................................................... 24
Loading the multipurpose feeder................................................................................................................. 28
Linking and unlinking trays.............................................................................................................................32
Paper and specialty media guide............................................................. 34
Paper guidelines................................................................................................................................................34
Using specialty media...................................................................................................................................... 37
Storing paper......................................................................................................................................................39
Supported paper sizes, types, and weights...............................................................................................39
Printing.........................................................................................................42
Printing a document..........................................................................................................................................42
Contents 3
Printing from a mobile device........................................................................................................................ 43
Printing information pages..............................................................................................................................44
Canceling a print job.........................................................................................................................................44
Understanding the printer menus............................................................45
Menus list.............................................................................................................................................................45
Paper menu.........................................................................................................................................................45
Reports menu..................................................................................................................................................... 54
Network/Ports menu.........................................................................................................................................55
Security menu.................................................................................................................................................... 64
Settings menu.....................................................................................................................................................67
Help menu............................................................................................................................................................81
Saving money and the environment........................................................82
Saving paper and toner...................................................................................................................................82
Saving energy.................................................................................................................................................... 82
Recycling............................................................................................................................................................. 85
Securing the printer................................................................................... 86
Using the security lock feature......................................................................................................................86
Statement of Volatility...................................................................................................................................... 86
Erasing volatile memory.................................................................................................................................. 86
Erasing non‑volatile memory..........................................................................................................................87
Maintaining the printer.............................................................................. 88
Cleaning the printer..........................................................................................................................................88
Checking the status of parts and supplies on the printer control panel............................................ 88
Estimated number of remaining pages....................................................................................................... 88
Ordering supplies..............................................................................................................................................89
Storing supplies.................................................................................................................................................89
Replacing supplies............................................................................................................................................89
Moving the printer.............................................................................................................................................93
Managing the printer................................................................................. 95
Accessing the remote control panel............................................................................................................95
Viewing reports..................................................................................................................................................95
Configuring supply notifications from the Embedded Web Server..................................................... 95
Copying printer settings to other printers.................................................................................................. 96
Contents 4
Restoring factory default settings................................................................................................................. 97
Creating a printer control panel PIN.............................................................................................................97
Clearing jams.............................................................................................. 98
Avoiding jams.....................................................................................................................................................98
Identifying jam locations..................................................................................................................................99
Paper jam in the front door...........................................................................................................................100
Paper jam in the rear door............................................................................................................................ 102
Paper jam in the standard bin.......................................................................................................................103
Paper jam in the duplex unit.........................................................................................................................104
Paper jam in trays............................................................................................................................................ 105
Paper jam in the multipurpose feeder........................................................................................................105
Troubleshooting........................................................................................ 107
Understanding the printer messages.........................................................................................................107
Solving printer problems.................................................................................................................................115
Solving print problems................................................................................................................................... 122
Embedded Web Server does not open..................................................................................................... 144
Contacting technical support........................................................................................................................145
Appendix.................................................................................................... 146
Index........................................................................................................... 148
Safety information 5

Safety information

Conventions

Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer performance.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.
specified
in the User’s Guide may result in hazardous
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:
• Turn the printer o using the power switch, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer before moving it.
• If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on
the right side of the tray toward the front of the tray until it clicks into place.
Safety information 6
• Use the handholds located on both sides of the printer to lift it.
• Make sure your fingers are not under the printer when you set it down.
• Before setting up the printer, make sure there is adequate clearance around it.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cords. Do not subject the power cords to abrasion or stress. Do not pinch the power cords between objects such as the shelving system and any brackets. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cords regularly for signs of such problems. Remove the power cords from the electrical outlet before inspecting them.
and unplug the power
o,
Refer service or repairs, other than those described in the user documentation, to a service representative.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
SAVE THESE INSTRUCTIONS.
Learning about the printer 7

Learning about the printer

Finding information about the printer

What are you looking for? Find it here
Help to set up and use the printer:
• Accessing printer reports
• Accessing the Embedded Web Server
• Installing optional accessories
• Dell instructional videos
• Finding the service tag
• Routine printer maintenance
• Troubleshooting
Scan the Quick Response (QR) code to view product documents.
Initial setup instructions:
• Connecting the printer
Setup documentation—The setup documentation came with the printer.
• Installing the printer software
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
User's Guide and Quick Reference Guide—The guides are available on the Software CD.
For more information, go to
www.dell.com/support/manuals.
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Help using the printer software Help for Microsoft® Windows® or Macintosh
operating systems—Open a printer software program or application, and then click Help.
Click
Notes:
to view context‑sensitive information.
• Help is automatically installed with the printer
software.
• The printer software is located in the printer
program folder or on the desktop, depending on your operating system.
Learning about the printer 8
What are you looking for? Find it here
The latest supplemental information, updates, and technical support:
• Documentation
• Driver downloads
• Product upgrades
• Service call and repair information
• Order status
• Live chat support
• E‑mail support
• Voice support
• Software and Drivers—Certified drivers for your printer
and installers for Dell printer software
• Readme files—Last‑minute technical changes, or
advanced technical reference materials for experienced users or technicians
• Supplies and accessories for your printer
• Replacement cartridges
www.dell.com/support/printers
Notes:
• Support contact information for your country or
region is found on the support Web site.
• Documentation came with the printer and is
available on the Software CD.
Have the following information ready when you contact technical support:
• Service tag
• Express service code
Note: The service tag and express service code appear on labels on the printer.
Software CD
www.dell.com/printers
You can purchase printer supplies online, by telephone, or in select retail stores.
• Safety information for preparing to operate your printer
Product Information Guide
• Regulatory information
• Warranty information
Notes:
• The Product Information Guide may not be
available in your country or region.
• Documentation came with the printer and is
available on the Software CD.

Selecting a location for the printer

When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any hardware options, then leave enough room for them also. It is important to:
• Set up the printer near a properly grounded and easily accessible electrical outlet.
• Make sure
Committee 156 standard.
airflow
• Provide a flat, sturdy, and stable surface.
in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Learning about the printer 9
• Keep the printer:
– Clean, dry, and free of dust.
– Away from stray staples and paper clips.
– Away from the direct airflow of air conditioners, heaters, or ventilators.
– Free from direct sunlight and humidity extremes.
• Observe the recommended temperatures and avoid
Ambient temperature 16 to 32°C (60 to 90°F)
Storage temperature ‑20 to 40°C (‑4 to 104°F)
fluctuations.
• Allow the following recommended amount of space around the printer for proper ventilation:
1 Right side 110 mm (4.33 in.)
2 Front 305 mm (12 in.)
3 Left side 65 mm (2.56 in.)
4 Rear 100 mm (3.94 in.)
5 Top 30 5 m m (1 2 i n. )
Printer configurations
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
You can configure your printer by adding one optional 550‑sheet tray or two optional 250‑sheet trays. For more information, see
“Installing optional trays” on page 16.
Learning about the printer 10
1 Printer control panel
2 Paper stop
3 Standard bin
4 Front door release button
5 Controller board access door
6 Standard 250‑sheet tray
7 Optional 250‑ or 550‑sheet tray
8 100‑sheet multipurpose feeder
9 Front door

Using the control panel

Learning about the printer 11
Use the To
1 Display View the printer status and messages.
Set up and operate the printer.
2 Left arrow button Scroll to the left.
3 Select button Select menu options.
Save settings.
4 Up arrow button Scroll up.
5 Right arrow button Scroll to the right.
6 Keypad Enter numbers, letters, or symbols.
7 Sleep button Enable Sleep mode or Hibernate mode.
The following actions wake the printer from Sleep mode:
• Pressing any hard button
• Sending a print job from the computer
• Performing a power‑on reset using the main power switch
The following actions wake the printer from Hibernate mode:
• Pressing the Sleep button until the printer wakes
• Performing a power‑on reset using the main power switch
8 Stop or cancel button Stop all printer activities.
9 Back button Return to the previous screen.
10 Down arrow button Scroll down.
11 Home button Go to the home screen.
12 Indicator light Check the status of the printer.

Understanding the status of the sleep button and indicator light

Indicator light Printer status
O The printer is o or in Hibernate mode.
Blinking green The printer is warming up, processing data, or printing.
Solid green The printer is on, but idle.
Blinking red The printer requires user intervention.
Sleep button light Printer status
O The printer is o, idle or in Ready state.
Solid yellow The printer is in Sleep mode.
Blinking yellow The printer is entering or waking from Hibernate mode.
Learning about the printer 12
Sleep button light Printer status
Blinking yellow for 0.1 second, then goes completely o for 1.9 seconds in a slow, pulsing pattern
The printer is in Hibernate mode.

Accessing the Embedded Web Server

The Embedded Web Server is the printer Web page that lets you view and remotely even when you are not physically near the printer.
configure
1 Obtain the printer IP address:
• From the printer control panel home screen
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
2 Open a Web browser, and then type the printer IP address in the address field.
3 Press Enter.
Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.
printer settings
Additional printer setup 13

Additional printer setup

Installing internal options

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

Available internal options

• Flash memory
– Fonts

Accessing the controller board

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.
and unplug the power
o,
1 Open the controller board access door.
2 Locate the memory card connector.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.
Additional printer setup 14

Installing an optional card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.
1 Access the controller board.
For more information, see
2 Unpack the optional card.
Warning—Potential Damage: Avoid touching the connection points along the edge of the card.
“Accessing the controller board” on page 13.
Additional printer setup 15
3 Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board.
4 Push the card firmly into place as shown in the illustration.
Additional printer setup 16
Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board.
Note: The entire length of the connector on the card must touch and be flush against the controller board.
5 Close the controller board access door.
Note: When the printer software and any hardware options are installed, it may be necessary to manually
add the options in the printer driver to make them available for print jobs. For more information, see
“Adding available options in the print driver” on page 19.

Installing hardware options

Installing optional trays

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.
and unplug the power
o,
1 Turn o the printer using the power switch, and then unplug the power cord from the electrical outlet.
2 Unpack the tray, and then remove any packing material.
3 Remove the tray from the base.
4 Remove any packing material from inside the tray.
5 Insert the tray into the base.
6 Place the tray near the printer.
Additional printer setup 17
7 Align the printer with the tray, and then slowly lower the printer into place.
8 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the
printer.
Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see
“Adding available options in the print driver” on page 19.

Attaching cables

Connect the printer to the computer using a USB or parallel cable, or to the network using an Ethernet cable.
Make sure to match the following:
• The USB symbol on the cable with the USB symbol on the printer
• The appropriate parallel cable with the parallel port
• The appropriate Ethernet cable with the Ethernet port
Additional printer setup 18
Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. Loss of data or a malfunction can occur.
Use the To
1 USB port Attach an optional wireless network adapter.
2 USB printer port Connect the printer to a computer.
3 Ethernet port Connect the printer to a network.
4 Parallel port Connect the printer to a computer.
5 Power switch Turn on or turn o the printer.
6 Printer power cord socket Connect the printer to an electrical outlet.
7 Security slot Attach a lock that will secure the printer in place.

Setting up the printer software

Installing the printer

1 Obtain a copy of the software installer package.
2 Run the installer, and then follow the instructions on the computer screen.
3 For Macintosh users, add the printer.
Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.
Additional printer setup 19

Adding available options in the print driver

For Windows users
1 Open the printers folder.
2 Select the printer you want to update, and then do the following:
• For Windows 7 or later, select Printer properties.
• For earlier versions, select Properties.
3 Navigate to the Configuration tab, and then select Update Now ‑ Ask Printer.
4 Apply the changes.
For Macintosh users
1 From System Preferences in the Apple menu, navigate to your printer, and t hen s el ect Options & Supplies.
2 Navigate to the list of hardware options, and then add any installed options.
3 Apply the changes.

Networking

Notes:
• Purchase a wireless network adapter before setting up the printer on a wireless network. To install the
wireless network adapter, see the instruction sheet that came with the adapter.
• A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP),
Wi-Fi Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.

Preparing to set up the printer on an Ethernet network

To configure your printer to connect to an Ethernet network, organize the following information before you begin:
Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the printer.
• A valid, unique IP address for the printer to use on the network
• The network gateway
• The network mask
• A nickname for the printer (optional)
Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to use the default printer nickname, or assign a name that is easier for you to remember.
You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a damaged cable.
Additional printer setup 20

Preparing to set up the printer on a wireless network

Notes:
• Make sure your wireless network adapter is installed in your printer and working properly. For more
information, see the instruction sheet that came with the wireless network adapter.
• Make sure your access point (wireless router) is turned on and is working properly.
Make sure you have the following information before setting up the printer on a wireless network:
• SSID—The SSID is also referred to as the network name.
• Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.
• Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.
Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select.
• Security Method—There are four basic options for Security Method:
– WEP key
If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key currently in use on the network by selecting the default WEP transmit key.
– WPA or WPA2 preshared key or passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set for the same type on the router and on the printer, or the printer will not be able to communicate on the network.
– 802.1X–RADIUS
If you are installing the printer on an 802.1X network, then you may need the following:
• Authentication type
• Inner authentication type
• 802.1X user name and password
• Certificates
– No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: We do not recommend using an unsecured wireless network.
Notes:
– If you do not know the SSID of the network that your computer is connected to, then launch the wireless
utility of the computer network adapter, and then look for the network name. If you cannot find the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person.
– To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation
that came with the access point, see the Embedded Web Server associated with the access point, or consult your system support person.
Additional printer setup 21
Connecting the printer to a wireless network using Wi‑Fi Protected Setup
Before connecting the printer to a wireless network, make sure that:
• The access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified or WPS‑compatible. For more
information, see the documentation that came with your access point.
• A wireless network adapter is installed on your printer and is working properly. For more information, see
the instruction sheet that came with the adapter.
Using the Push Button Configuration Method
1
From the control panel, navigate to:
> Settings > > Networks/Ports > > Network [x] > > Network [x] Setup > > Wireless
> Wireless Connection Setup > > Wi‑Fi Protected Setup > > Start Push Button Method
>
>
2 Follow the instructions on the printer display.
Using the Personal Identification Number (PIN) Method
1
From the control panel, navigate to:
> Settings > > Networks/Ports > > Network [x] > > Network [x] Setup > > Wireless
>
> Wireless Connection Setup > > Wi‑Fi Protected Setup > > Start PIN Method >
2 Copy the eight‑digit WPS PIN.
3 Open a Web browser, and then type the IP address of your access point in the address field.
Notes:
• The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
• If you are accessing a proxy server, then temporarily disable it to load the Web page correctly.
4 Access the WPS settings. For more information, see the documentation that came with your access
point.
5 Enter the eight‑digit PIN, and then save the setting.

Connecting the printer to a wireless network using the Embedded Web Server

Before you begin, make sure that:
• Your printer is connected temporarily to an Ethernet network.
• A wireless network adapter is installed in your printer and working properly. For more information, see the
instruction sheet that came with your wireless network adapter.
1 Open a Web browser, and then type the printer IP address in the address
Notes:
field.
• View the printer IP address on the printer control panel. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
Additional printer setup 22
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Network/Ports > Wireless.
3 Modify the settings to match the settings of your access point (wireless router).
Note: Make sure to enter the correct SSID.
4 Click Submit.
5 Turn o the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then
turn the printer back on.
6 To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x]
section, see if the status is Connected.

Verifying printer setup

Printing a menu settings page

Print a menu settings page to view the current menu settings and to verify if the printer options are installed correctly.
From the printer control panel, navigate to:
> Settings > Reports > > Menu Settings Page >
Note: If you have not changed any menu settings, then the menu settings page lists all the factory default settings. Settings saved from the menus replace the factory default settings as user default settings. A user default setting remains in eect until you access the menu again, select another value, and save it.

Printing a network setup page

If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.
1 From the printer control panel, navigate to:
> Settings > Reports > > Network Setup Page >
Note: If an optional internal print server is installed, then Print Network [x] Setup Page appears.
2 Check the first section of the network setup page, and confirm that the status is Connected.
If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning. Consult your system support person for a solution, and then print another network setup page.
Loading paper and specialty media 23

Loading paper and specialty media

The selection and handling of paper and specialty media can information, see
“Avoiding jams” on page 98 and “Paper and specialty media guide” on page 34.
how reliably documents print. For more
aect

Setting the paper size and type

1 From the printer control panel, navigate to:
> Settings > > Paper Menu > > Paper Size/Type >
2 Press the up or down arrow button to select the tray or feeder, and then press .
3 Press the up or down arrow button to select the paper size, and then press .
4 Press the up or down arrow button to select the paper type, and then press to change the settings.
Configuring Universal paper settings
The Universal paper size is a user‑ printer menus.
Notes:
defined
setting that lets you print on paper sizes that are not preset in the
• The smallest Universal paper size is 76 x 127 mm (3 x 5 inches), and is supported only from the
multipurpose feeder.
• The largest Universal paper size is 216 x 355.6 mm (8.5 x 14 inches), and is supported from all paper
sources.
1 From the control panel, navigate to:
> Settings > > Paper Menu > > Universal Setup > > Units of Measure > > select a
unit of measure >
2 Select Portrait Width or Portrait Height, and then press .
3 Press the left or right arrow button to change the setting, and then press .

Using the standard bin and paper stop

The standard bin holds up to 150 sheets of 75‑g/m2 (20‑lb) paper. It collects prints facedown. The standard bin includes a paper stop that keeps paper from sliding out the front of the bin as it stacks.
Loading paper and specialty media 24
To open the paper stop, pull it so that it flips forward.
Note: Close the paper stop when moving the printer to another location.

Loading trays

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Pull out the tray completely.
Note: Do not remove trays while a job prints or while Busy appears on the printer display. Doing so may
cause a jam.
Loading paper and specialty media 25
2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading.
3 Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading.
Notes:
• For some paper sizes like letter, legal, and A4, squeeze and slide the length guide tab backward to
accommodate their length.
• If you are loading A6-size paper in the standard tray, then squeeze and then slide the length guide
tab toward the center of the tray to the A6‑size position.
• Make sure the width and length guides are aligned with the paper size indicators on the bottom of
the tray.
Loading paper and specialty media 26
4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten
the edges on a level surface.
5 Load the paper stack.
Notes:
• Load with the printable side facedown when using recycled or preprinted paper.
• Load prepunched paper with the holes on the top edge toward the front of the tray.
Loading paper and specialty media 27
• Load letterhead facedown, with the top edge of the sheet toward the front of the tray. For two‑sided
printing, load letterhead faceup with the bottom edge of the sheet toward the front of the tray.
• Make sure the paper is below the maximum paper
indicator located on the side of the width guide.
fill
6 Insert the tray.
7 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper
loaded in the tray.
Note: Set the correct paper size and type to avoid paper jams and print quality problems.
Loading paper and specialty media 28

Loading the multipurpose feeder

Use the multipurpose feeder when printing on stock, transparencies, and envelopes. You can also use it for single‑page print jobs on letterhead.
1 Open the multipurpose feeder.
a Pull the multipurpose feeder extender.
dierent
paper sizes and types or specialty media, such as card
b Pull the extender gently so that the multipurpose feeder is fully extended and open.
Loading paper and specialty media 29
2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading.
3 Prepare the paper or specialty media for loading.
• Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper.
Straighten the edges on a level surface.
• Hold transparencies by the edges. Flex the stack of transparencies back and forth to loosen them, and
then fan them. Straighten the edges on a level surface.
Note: Avoid touching the printable side of the transparencies. Be careful not to scratch them.
• Flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on
a level surface.
4 Load the paper or specialty media.
Loading paper and specialty media 30
Notes:
• Do not force paper or specialty media into the multipurpose feeder.
• Make sure the paper or specialty media is below the maximum paper fill indicator located on the
paper guides.
Overfilling
may cause paper jams.
• Load paper, transparencies, and card stock with the recommended printable side faceup and the top
edge entering the printer first. For more information on loading transparencies, see the packaging that the transparencies came in.
Note: When loading A6‑size paper, make sure the multipurpose feeder extender rests lightly against the edge of the paper so that the last few sheets of paper remain in place.
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