User’s Guide
Dell S2419H/S2419HN/S2419NX/
S2719H/S2719HN/S2719NX
Model No.: S2419H/S2419HN/S2419NX/S2719H/S2719HN/
S2719NX
Regulatory model: S2419Hc/S2419Nc/S2719Hc/S2719Nc
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of
data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury or death.
_________________________
Information in this document is subject to change without notice.
© 2018 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission
of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft
and Windows are either trademarks or registered trademarks of Microsoft. Corporation in
the United States and/or other countries, Intel is a registered trademark of Intel Corporation
in the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices, Inc.
ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an
ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR
guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the
entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary
interest in trademarks and trade names other than its own.
2018 - 03 Rev. A01
Contents
About your monitor ................................................................ 5
Package contents ..................................................................................5
Product features ....................................................................................6
Identifying parts and controls ............................................................. 7
Monitor specifications ........................................................................10
Plug and play capability ...................................................................... 19
LCD monitor quality and pixel policy ..............................................19
Maintenance guidelines ......................................................................19
Setting up the monitor .........................................................20
Connecting the stand ........................................................................ 20
Connecting your monitor ..................................................................22
Organizing cables ................................................................................23
Removing the stand ............................................................................23
Operating your monitor ....................................................... 25
Power on the monitor .........................................................................25
Using the control buttons ..................................................................25
Using the on-screen display (OSD) menu .......................................27
Setting up your monitor .....................................................................36
Using tilt.................................................................................................38
Contents | 3
Troubleshooting .................................................................... 39
Self-Test .................................................................................................39
Built-in diagnostics ............................................................................ 40
Common problems ..............................................................................41
Product-specific problems ................................................................43
Appendix .................................................................................44
FCC notices (U.S. Only) and other regulatory information ......... 44
Contacting Dell ................................................................................... 44
4 |
About your monitor
Package contents
Your monitor ships with the components shown below. Ensure that you have
received all the components and see Contacting Dell for more information if
something is missing.
NOTE: Some items may be optional and may not ship with your monitor. Some
features or media may not be available in certain countries.
NOTE: To set up with any other stand, please refer to the respective stand setup
guide for setup instructions.
Monitor
∞
Stand riser
∞
Stand base
∞
Power Cable (Varies by
∞
Countries)
Power Adapter
∞
About your monitor | 5
HDMI Cable
∞
Quick Setup Guide
∞
Safety and Regulatory
∞
Information
Product features
The Dell S2419H/S2419HN/S2419NX/S2719H/S2719HN/S2719NX flat panel display
has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), antistatic, and LED backlight. The monitor features include:
S2419H/S2419HN/S2419NX: 60.47 cm (23.8 inch) viewable area display
∞
(measured diagonally). 1920 x 1080 resolution, plus full-screen support for
lower resolutions.
S2719H/S2719HN/S2719NX: 68.6 cm (27 inch) viewable area display (measured
∞
diagonally). 1920 x 1080 resolution, plus full-screen support for lower
resolutions.
Borderless monitor.
∞
Wide viewing angle to allow viewing from a sitting or standing position, or while
∞
moving from side-to-side.
HDMI connectivity makes it simple and easy to connect with legacy and new
∞
systems.
S2419H/S2719H:Build-in Speaker (5 W)x2
∞
Plug and play capability if supported by your system.
∞
On-Screen Display (OSD) adjustments for ease of set-up and screen
∞
optimization.
Energy Saver feature for Energy Star compliance.
∞
Security-lock slot.
∞
TCO-Certified Displays.
∞
BFR/PVC-Reduced (Its circuit boards are made from BFR/PVC-free laminates.)
∞
Arsenic-Free glass and Mercury-Free for the panel only.
∞
High Dynamic Contrast Ratio (8,000,000:1).
∞
0.3 W standby power when in the sleep mode.
∞
Energy Gauge shows the energy level being consumed by the monitor in real
∞
time.
Optimize eye comfort with a flicker-free screen and ComfortView feature which
∞
minimizes blue light emission.
6 | About your monitor
Identifying parts and controls
Front view
1
Control buttons
Label Description
1 Function buttons (For more information, see Operating your monitor)
2 Power On/Off button
2
About your monitor | 7
Back view
4
SVC Tag:
S2419H
12V 3.33A
MSIP-REM-TPF-S2419Hc
㐔㷡㢬ڊ㥐㦤㣄ڕ
XXXXX
TPV Electronics (Fujian) Co., Ltd.
080-200-3800
Consumo de energía: XX Wh
Consumo de energía en modo de espera: X.X Wh
Удельная мощность рабочего режима - X.XXX Вт/см²
Потребляемая мощность изделием в режиме ожидания - X.X Вт
Потребляемая мощность изделием в выключенном режиме - X.XВт
2
1
For applicable power supplies see user manual.
1234567
Express Service
12V 3.33A
Code:
123 456 789 0
S/N: CN-12MWYTV100-7B1-001L
-A00
Date of Mfg/⭕ӝᰛᵕ
:
⭕⭘ᰛᵕ
Nov. 2017
Q40G024N-700-14A
3
SVC Tag:
S2419H
1234567
Express Service
Code:
12V 3.33A
123 456 789 0
S/N: CN-12MWYTV100-7B1-001L
-A00
MSIP-REM-TPF-S2419Hc
㐔㷡㢬ڊ㥐㦤㣄ڕ
XXXXX
TPV Electronics (Fujian) Co., Ltd.
080-200-3800
Date of Mfg/⭕ӝᰛᵕ
Consumo de energía: XX Wh
:
⭕⭘ᰛᵕ
Nov. 2017
Consumo de energía en modo de espera: X.X Wh
Удельная мощность рабочего режима - X.XXX Вт/см²
Потребляемая мощность изделием в режиме ожидания - X.X Вт
Потребляемая мощность изделием в выключенном режиме - X.XВт
Q40G024N-700-14A
5
S2419H
䆜䃔ֵ⭞䚄ᓜᚆۭᇩ㿌࣑Ⱦ
S2419Hc
CAN ICES-3 (B)/NMB-3(B)
Back View with monitor stand
Label Description Use
1 Security-lock slot Secures monitor with security lock
(security lock not included).
2 Regulatory label (including
Barcode serial number and
Service Tag label)
Lists the regulatory approvals. Refer to
this label if you need to contact Dell for
technical support. The Dell service tag
is used for Dell warranty and customer
service management purposes and for
records of the base system.
3 Regulatory information engraving. Lists the regulatory approvals.
4 Stand release button Releases stand from monitor.
5 Cable management slot Uses to organize cables by placing them
through the slot.
S2419H
䆜䃔ֵ⭞䚄ᓜᚆۭᇩ㿌࣑Ⱦ
S2419Hc
CAN ICES-3 (B)/NMB-3(B)
For applicable power supplies see user manual.
12V 3.33A
Side view
8 | About your monitor
Bottom view
1
32
4 5
1
Bottom view without monitor stand (S2419H/S2719H)
32
4 5
Bottom view without monitor stand (S2419HN/S2419NX/S2719HN//S2719NX)
Label Description Use
1 Speakers Speakers
2 Power-adapter port To connect the monitor power cable using a
12V DC adapter.
3 HDMI1 port Connect your computer with HDMI cable.
4 HDMI2 port Connect your computer with HDMI cable.
5 Audio Line out port Connect to external speakers (Optional
Purchase)*
*Headphone usage is not supported for the audio line out port.
About your monitor | 9
Monitor specifications
Model S2419H/S2419HN/
S2419NX
Screen type Active matrix-TFT LCD
Panel type In-Plane Switching
Viewable image
Diagonal
Horizontal, Active Area
Vertical, Active Area
Area
Pixel pitch 0.2745 mm 0.3114 mm
Pixel per inch (PPI) 92 81
Viewing angle 178° (vertical) typical
Brightness 250 cd/m² (typical) 250 cd/m² (typical)
Contrast ratio 1000 to 1 (typical)
Faceplate coating Low Haze with 3H hardness
Backlight LED edgelight system
Response time 5 ms typical (G to G)
Color depth 16.7 million colors
Color gamut CIE 1976 (84%), CIE 1931 (72%), >99% sRGB
Dell display manager
compatibility
Connectivity 2xHDMI 1.4 (HDCP)
Border width (edge of
monitor to active area)
Security Security lock slot (cable lock optional purchase)
Adjustability Tilt (5°/21°)
604.70 mm (23.81 in)
527.04 mm (20.75 in)
296.46 mm (11.67 in)
1562.46 cm2 (242.15 in2)
178° (horizontal) typical
8,000,000 to 1 (Dynamic
Contrast)
Yes
5.3 mm (Top)
5.3 mm (Left/Right)
8.3 mm (Bottom)
S2719H/S2719HN/
S2719NX
686.00 mm (27 in)
597.89 mm (23.54 in)
336.31 mm (13.24 in)
2010.76 cm² (311.67 in²)
178° (vertical) typical
178° (horizontal) typical
1000 to 1 (typical)
8,000,000 to 1 (Dynamic
Contrast)
6.7 mm (Top)
6.8 mm (Left/Right)
8.4 mm (Bottom)
10 | About your monitor
Resolution specifications
Model S2419H/S2419HN/
S2419NX
Horizontal scan range 31 kHz to 83 kHz
(automatic)
Vertical scan range 56 Hz to 76 Hz (automatic) 56 Hz to 76 Hz (automatic)
Maximum preset resolution 1920 x 1080 at 60 Hz for
HDMI 1.4 (HDCP) port.
S2719H/S2719HN/
S2719NX
31 kHz to 83 kHz
(automatic)
1920 x 1080 at 60 Hz for
HDMI 1.4 (HDCP) port.
Supported video modes
Model S2419H/S2419HN/
S2419NX
Video display capabilities
(HDMI)
480p, 480i, 576p, 720p,
1080p, 576i, 1080i
S2719H/S2719HN/
S2719NX
480p, 480i, 576p, 720p,
1080p, 576i, 1080i
Preset display modes
S2419H/S2419HN/S2419NX/S2719H/S2719HN/S2719NX
Display Mode Horizontal
Frequency
(kHz)
VESA, 720 x 400 31.5 70.1 28.3 -/+
VESA, 640 x 480 31.5 60.0 25.2 -/VESA, 640 x 480 37.5 75.0 31.5 -/VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1600 x 900 60.0 60.0 108.0 +/+
VESA, 1600 x 1080 67.5 60.0 148.5 +/+
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal /
Vertical)
About your monitor | 11
Electrical specifications
Model S2419H/S2419HN/S2419NX/S2719H/S2719HN/
S2719NX
Video input signals HDMI 1.4 (HDCP), 600mV for each differential line,
100 ohm input impedance per differential pair
AC/DC
Adapter
Inrush current No damage when cold start at 100 VAC~240 VAC
Input voltage/
frequency/current
Output voltage/
current
Delta adapter ADP-40DD B: 100 VAC to 240 VAC/50
Hz to 60 Hz ± 3 Hz/1.5 A (Max.).
Lite-On adapter PA-1041-81: 100 VAC to 240
VAC/50 Hz to 60 Hz ± 3 Hz/1.2 A (Max).
Output: 12VDC/3.33A
Physical characteristics
Model S2419H/S2419HN/S2419NX
Signal cable type Digital: detachable, HDMI, 19 pins
Front-frame gloss (minimum) Black frame - 85 gloss units
Dimensions (with stand)
Height 413.4 mm (16.28 in)
Width 539.0 mm (21.22 in)
Depth 152.8 mm (6.01 in)
Dimensions (without stand)
Height 315.2 mm (12.41 in)
Width 539.0 mm (21.22 in)
Depth 47.4 mm (1.87 in)
Stand dimensions
Height 171.6 mm (6.76 in)
Width 249.0 mm (9.80 in)
Depth 152.8 mm (6.01 in)
Weight S2419H S2419HN/S2419NX
Weight with packaging 6.02 kg (13.27 lb) 5.81 kg (12.81 lb)
Weight with stand assembly
and cables
Weight without stand
assembly (no cables)
Weight of stand assembly 0.52 kg (1.15 lb) 0.52 kg (1.15 lb)
4.08 kg (8.99 lb) 3.87 kg (8.53 lb)
3.09 kg (6.81 lb) 2.88 kg (6.35 lb)
12 | About your monitor
Model S2719H/S2719HN/S2719NX
Signal cable type Digital: detachable, HDMI, 19 pins
Front-frame gloss (minimum) Black frame - 85 gloss units
Dimensions (with stand)
Height 454.6 mm (17.9 in)
Width 612.7 mm (24.12 in)
Depth 186.7 mm (7.35 in)
Dimensions (without stand)
Height 356.5 mm (14.04 in)
Width 612.7 mm (24.12 in)
Depth 45.8 mm (1.8 in)
Stand dimensions
Height 176.7 mm (6.96 in)
Width 257.2 mm (10.13 in)
Depth 186.7 mm (7.35 in)
Weight S2719H S2719HN/S2719NX
Weight with packaging 7.86 kg (17.33 lb) 7.65 kg (16.87 lb)
Weight with stand assembly
5.17 kg (11.40 lb) 4.96 kg (10.93 lb)
and cables
Weight without stand
4.05 kg (8.93 lb) 3.84 kg (8.47 lb)
assembly (no cables)
Weight of stand assembly 0.66 kg (1.46 lb) 0.66 kg (1.46 lb)
About your monitor | 13
Environmental characteristics
Model S2419H S2419HN/
S2419NX
Temperature
Operating
Non-operating
Humidity
Operating
Non-operating
Altitude
Operating
(maximum)
Non-operating
(maximum)
Thermal
dissipation
0°C to 40°C (32°F to 104°F)
Storage: -20°C to 60°C (-4°F to 140°F)
∞
Shipping: -20°C to 60°C (-4°F to 140°F)
∞
10% to 80% (non-condensing)
Storage 5% to 90% (non-condensing)
∞
Shipping 5% to 90% (non-condensing)
∞
5,000 m (16,400 ft)
12,192 m (40,000 ft)
112.60
∞
BTU/hour
(maximum)
81.89 BTU/
∞
hour (typical)
71.65
∞
BTU/hour
(maximum)
61.42 BTU/
∞
hour (typical)
S2719H S2719HN/
S2719NX
122.84
∞
BTU/hour
(maximum)
88.72 BTU/
∞
hour (typical)
81.89
∞
BTU/hour
(maximum)
68.24 BTU/
∞
hour (typical)
14 | About your monitor
Power management modes
If you have VESA's DPM compliance display card or software installed in your PC, the
monitor can automatically reduce its power consumption when not in use. This is
referred to as Power Save Mode*. If the computer detects input from the keyboard,
mouse or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power
saving feature.
* Zero power consumption in off mode can only be achieved by disconnecting the
power cable from the monitor.
S2419H
VESA
Modes
Normal
operation
Active-off
mode
Switch off - - - Off Less than 0.3 W
Horizontal
Sync
Active Active Active White 33 W (maximum)
Inactive Inactive Blanked White
Vertical
Sync
Video Power
Indicator
(Glowing )
Power
Consumption
24 W (typical)
Less than 0.3 W
Energy Star Power Consumption
PON 17 W
ETEC 53.83 Kwh
S2419HN/S2419NX
VESA
Modes
Normal
operation
Active-off
mode
Switch off - - - Off Less than 0.3 W
Horizontal
Sync
Active Active Active White 21 W (maximum)
Inactive Inactive Blanked White
Vertical
Sync
Video Power
Indicator
(Glowing )
Power
Consumption
18 W (typical)
Less than 0.3 W
Energy Star Power Consumption
PON 17 W
ETEC 53.83 Kwh
About your monitor | 15
S2719H
VESA
Modes
Normal
operation
Active-off
mode
Switch off - - - Off Less than 0.3 W
Horizontal
Sync
Active Active Active White 36 W (maximum)
Inactive Inactive Blanked White
Vertical
Sync
Video Power
Indicator
(Glowing )
Power
Consumption
26 W (typical)
Less than 0.3 W
Energy Star Power Consumption
PON 20 W
ETEC 63.03 Kwh
S2719HN/S2719NX
VESA
Modes
Normal
operation
Active-off
mode
Switch off - - - Off Less than 0.3 W
Horizontal
Sync
Active Active Active White 24 W (maximum)
Inactive Inactive Blanked White
Vertical
Sync
Video Power
Indicator
(Glowing )
Power
Consumption
20 W (typical)
Less than 0.3 W
Energy Star Power Consumption
PON 20 W
ETEC 63.03 Kwh
NOTE:
PON: Power consumption of on mode as defined in Energy Star 7.0 version.
ETEC: Total energy consumption in KWh as defined in Energy Star 7.0 version.
This document is informational only and reflects laboratory performance. Your
product may perform differently, depending on the software, components and
peripherals you ordered and shall have no obligation to update such information.
Accordingly, the customer should not rely upon this information in making decisions
about electrical tolerances or otherwise. No warranty as to accuracy or completeness
is expressed or implied.
The OSD functions only in the normal operation mode. When any button is pressed
in the Active-off mode, one of the following messages will be displayed:
16 | About your monitor
Dell
P2418HZ
Dell 24 Monitor
?
No HDMI1 signal from your device.
Press any key on the keyboard or move the mouse to wake it up.
If there is no display, press the monitor button again to select
the correct input source.
Dell
P2418HZ
Dell 27 Monitor
?
No HDMI1 signal from your device.
Press any key on the keyboard or move the mouse to wake it up.
If there is no display, press the monitor button again to select
the correct input source.
Activate the computer and the monitor to gain access to the OSD.
NOTE: This monitor is ENERGY STAR -certified.
S2419H
S2719H
About your monitor | 17
Pin assignments
HDMI connector
Pin Number 19-pin Side of the Connected Signal Cable
1 TMDS DATA 2+
2 TMDS DATA 2 SHIELD
3 TMDS DATA 24 TMDS DATA 1+
5 TMDS DATA 1 SHIELD
6 TMDS DATA 17 TMDS DATA 0+
8 TMDS DATA 0 SHIELD
9 TMDS DATA 0-
10 TMDS CLOCK+
11 TMDS CLOCK SHIELD
12 TMDS CLOCK13 CEC
14 Reserved (N.C. on device)
15 DDC CLOCK (SCL)
16 DDC DATA (SDA)
17 DDC/CEC Ground
18 +5V POWER
19 HOT PLUG DETECT
18 | About your monitor
Plug and play capability
You can install the monitor in any Plug and Play-compatible system. The monitor
automatically provides the computer system with its Extended Display Identification
Data (EDID) using Display Data Channel (DDC) protocols so the system can configure
itself and optimize the monitor settings. Most monitor installations are automatic,
you can select different settings if desired. For more information about changing the
monitor settings, see Operating your monitor.
LCD monitor quality and pixel policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more
pixels to become fixed in an unchanging state which are hard to see and do not affect
the display quality or usability. For more information on Dell Monitor Quality and Pixel
Policy, see Dell Support site at www.dell.com/support/monitors.
Maintenance guidelines
Cleaning your monitor
WARNING: Before cleaning the monitor, unplug the monitor power cable from
the electrical outlet.
CAUTION: Read and follow the Safety Instructions before cleaning the monitor.
For best practices, follow the instructions in the list below while unpacking, cleaning
or handling your monitor:
To clean your screen, lightly dampen a soft, clean cloth with water. If
∞
possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners or
compressed air.
Use a lightly-dampened cloth to clean the monitor. Avoid using detergent of
∞
any kind as some detergents leave a milky film on the monitor.
If you notice white powder when you unpack your monitor, wipe it off with a
∞
cloth.
Handle your monitor with care as the black-colored monitor may get scratched
∞
and show white scuff marks.
To help maintain the best image quality on your monitor, use a dynamically
∞
changing screen saver and turn Off your monitor when not in use.
About your monitor | 19
Setting up the monitor
Connecting the stand
NOTE: The stand is detached when the monitor is shipped from the factory.
NOTE: This is applicable for a monitor with a stand. When any other stand
is bought, please refer to the respective stand setup guide for the set up
instructions.
To attach the monitor stand:
1.
Place the monitor on a soft cloth or cushion.
2.
Fit the stand riser and stand base together, and then turn the screw in the stand
base.
3.
Fit the two tabs on the upper part of the stand to the groove on the back of the
monitor. Press the stand until it snaps into place.
20 | Setting up the monitor
4.
Inserting the stand until the snap locked.
Setting up the monitor | 21
Connecting your monitor
WARNING: Before you begin any of the procedures in this section, follow the
Safety Instructions.
NOTE: Do not connect all cables to the computer at the same time. It is
recommend to route the cables through the cable-management slot before you
connect them to the monitor.
To connect your monitor to the computer:
1.
Turn Off your computer and disconnect the power cable.
2.
Connect the audio or HDMI cable from your monitor to the computer.
Connecting the HDMI cable
22 | Setting up the monitor
Organizing cables
Use the cable-management slot to organize the cables connected to your monitor.
Removing the stand
NOTE: To prevent scratches on the LCD screen while removing the stand,
ensure that the monitor is placed on a soft and clean surface.
NOTE: This is applicable for a monitor with a stand. When any other stand
is bought, please refer to the respective stand setup guide for the set-up
instructions.
To remove the stand:
1.
Place the monitor on a soft cloth or cushion along the desk.
2.
Tilt the stand downwards to access to the release button.
Setting up the monitor | 23
3.
Use a long screwdriver to press on the release button.
4.
While pressing on the release button, pull the stand out.
24 | Setting up the monitor
Operating your monitor
Power on the monitor
Press the button to turn on the monitor.
Using the control buttons
Use the control buttons on the bottom of the monitor to adjust the image being
displayed.
3
2
1
The following table describes the control buttons:
Control Buttons Description
1
Shortcut key/Preset
Modes
4
Use this button to choose from a list of preset modes.
1
Control buttons
Operating your monitor | 25
3
52
4
2
Shortcut key/Input
Source
3
Menu
4
Exit
5
Power On/Off button
(with LED indicator)
Use the buttons to adjust the volume. Minimum is ‘0’
(-). Maximum is ‘100’ (+).
Use the Menu button to launch the On-Screen Display
(OSD) and select the OSD Menu. See Accessing the
OSD menu.
Use this button to go back to the main menu or exit
the OSD main menu.
Use the Power button to turn the monitor on and off.
Solid white light indicates the monitor is On and fully
functional. Blinking white light indicates the power
save mode.
OSD controls
Use the buttons on the bottom of the monitor to adjust the image settings.
Contorl Buttons Description
1
Up
2
Down
3
OK
4
Back
Use the Up button to increase values or move up in a
menu.
Use the Down button to decrease values or move
down in a menu.
Use the OK button to confirm your selection in a
menu.
Use the Back button to go back to the previous menu.
26 | Operating your monitor
1
234
Using the on-screen display (OSD) menu
Accessing the OSD menu
NOTE: Any changes you make are automatically saved when you move to another
menu, exit the OSD menu, or wait for the OSD menu to automatically close.
Press the button to display the OSD main menu.
1.
Main Menu for HDMI input
Dell 27 Monitor
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
Dell 24 Monitor
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
75%
75%
2.
Press the and buttons to move between the setting options. As you move
from one icon to another, the option name is highlighted. See the following table
for a complete list of all the options available for the monitor.
3.
Press the button once to activate the highlighted option.
4.
Press and button to select the desired parameter.
75%
75%
5.
Press and then use the and buttons, according to the indicators on the
menu, to make your changes.
6.
Select the button to return to the main menu.
Operating your monitor | 27
Icon Menu and
Brightness / Contrast
Dell 24 Monitor
Input Source
Color
Display
Others
Personalize
Menu
Audio
HDMI 1
HDMI 2
Auto Select
On
Reset Input Source
Brightness / Contrast
Dell 27 Monitor
Input Source
Color
Display
Others
Personalize
Menu
Audio
HDMI 2
Auto Select
On
Reset Input Source
HDMI 1
Submenus
Brightness/
Contrast
Brightness Brightness adjusts the luminance of the backlight.
Contrast Adjust the brightness first, and then adjust the contrast only if
Input Source Use the input source menu to select between the different
Description
Use this menu to activate brightness/contrast adjustment.
Dell 27 Monitor
Dell 24 Monitor
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
75%
75%
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
75%
75%
Press the button to increase the brightness and press the
button to decrease the brightness (min. 0 / max. 100).
NOTE: Manual adjustment of brightness is disabled when
dynamic contrast is switched on.
further adjustment is necessary.
Press the button to increase the contrast and press the
button to decrease the contrast (min. 0 / max. 100).
The contrast function adjusts the degree of difference
between darkness and lightness on the monitor screen.
video signals that may be connected to your monitor.
HDMI 1
HDMI 2
Auto Select
Reset Input Source
28 | Operating your monitor
Select HDMI 1 input when you are using the HDMI1 connector.
Push to select the HDMI 1 input source.
Select HDMI 2 input when you are using the HDMI2
connector. Push to select the HDMI 2 input source.
Select auto select to scan for available input signals.
Select this option to restore default Input Source.
Color Use color to adjust the color setting mode.
Dell 27 Monitor
Dell 24 Monitor
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
Preset Modes
Input Color Format
Reset Color
Standard
RGB
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
Preset Modes
Input Color Format
Reset Color
Standard
RGB
Preset Modes When you select preset modes, you can choose Standard,
ComfortView, Movie, Game, Warm, Cool or Custom Color
from the list.
Standard: Loads the monitor's default color settings. This is
∞
the default preset mode.
ComfortView: Decreases the level of blue light emitted
∞
from the screen to make viewing more comfortable for
your eyes.
Movie: Loads color settings ideal for movies.
∞
Game: Loads color settings ideal for most gaming
∞
applications.
Warm: Increases the color temperature. The screen appears
∞
warmer with a red/yellow tint.
Cool: Decreases the color temperature. The screen appears
∞
cooler with a blue tint.
Custom Color: Allows you to manually adjust the color
∞
settings.
Press the and buttons to adjust the three colors
(R, G, B) values and create your own preset color mode.
Dell 24 Monitor
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
Preset Modes
Input Color Format
Reset Color
Standard
ComfortView
Movie
Game
Warm
Cool
Custom Color
Dell 27 Monitor
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
Preset Modes
Input Color Format
Reset Color
Standard
ComfortView
Movie
Game
Warm
Cool
Custom Color
Operating your monitor | 29
Input Color
Format
Allows you to set the video input mode to:
RGB: Select this option if your monitor is connected to a
∞
computer or DVD player using the HDMI cable.
YPbPr: Select this option if your DVD player supports only
∞
YPbPr output.
Dell 24 Monitor
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
Preset Modes
Input Color Format
Reset Color
RGB
YPbPr
Dell 27 Monitor
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
Preset Modes
Input Color Format
Reset Color
RGB
YPbPr
Hue
This feature can shift the color of the video image to green or
purple. This is used to adjust the desired flesh tone color. Use
or to adjust the hue from 0 to 100.
Press to increase the green shade of the video image.
Press to increase the purple shade of the video image.
NOTE: Hue adjustment is available only when you select
Movie or Game preset mode.
Saturation This feature can adjust the color saturation of the video
image. Use or to adjust the saturation from 0 to 100.
Press to increase the monochrome appearance of the
video image.
Press to increase the colorful appearance of the video
image.
NOTE: Saturation adjustment is available only when you
select movie or game preset mode.
Reset Color
Allows your monitor color settings to the factory settings.
30 | Operating your monitor
Display Use the display to adjust image.
Dell 24 Monitor
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
Aspect Ratio
Sharpness
Dynamic Contrast
Response Time
Reset Display
Wide 16:9
50
Normal
Dell 27 Monitor
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
Aspect Ratio
Sharpness
Dynamic Contrast
Response Time
Reset Display
Wide 16:9
50
Normal
Aspect Ratio Adjusts the image ratio to Wide 16:9, 4:3 or 5:4.
Sharpness This feature can make the image look sharper or softer. Use
or to adjust the sharpness from 0 to 100.
Dynamic
Contrast
Allows you to increase the level of contrast to provide sharper
and more detailed image quality.
Press the
button to select the dynamic contrast on or off.
NOTE: Dynamic contrast provides higher contrast if you
select game or movie preset mode.
Response Time User can select between Normal, Fast or Super fast.
Reset Display Select this option to restore default display settings.
Audio
Dell 24 Monitor
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
Volume
Speaker
MaxxAudio
Reset Audio
50
Enable
On
Dell 27 Monitor
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
Volume
Speaker
MaxxAudio
Reset Audio
50
Enable
On
Volume Use the buttons to adjust the volume. Minimum is ‘0’ (-).
Maximum is ‘100’ (+).
Speaker Allows you to enable or disable speaker function.
MaxxAudio MaxxAudio is a suite of advanced audio enhancement tools.
This item is to define the action which is used to On/Off
MaxxAudio.
Reset Audio Select this option to restore default display settings.
Operating your monitor | 31
Menu Select this option to adjust the settings of the OSD, such as,
the languages of the OSD, the amount of time the menu
remains on screen and so on.
Dell 24 Monitor
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
Language
Transparency
Timer
Reset Menu
English
20
20 s
Dell 27 Monitor
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
Language
Transparency
Timer
Reset Menu
English
20
20 s
Language Language options set the OSD display to one of the eight
languages (English, Spanish, French, German, Brazilian
Portuguese, Russian, Simplified Chinese, or Japanese).
Transparency Select this option to change the menu transparency by
pressing the or buttons from 0 to 100.
Timer OSD hold time: sets the length of time the OSD will remain
active after the last time you pressed a button.
Use or to adjust the slider in 1 second increments,
from 5 to 60 seconds.
Reset Menu Reset all OSD settings to the factory preset values.
Personalize Users can choose a feature from Shortcut key 1, Shortcut key
2, Power Button LED or Reset Personalization, Preset Modes
or Volume and set it as a shortcut key.
Dell 24 Monitor
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
Shortcut Key 1
Shortcut Key 2
Power Button LED
Reset Personalization
Preset Modes
Volume
On During Active
Dell 27 Monitor
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
Shortcut Key 1
Shortcut Key 2
Power Button LED
Reset Personalization
Preset Modes
Volume
On During Active
Shortcut Key 1 User can select one of the following: Preset Modes,
Brightness/Contrast, Input Source, Aspect Ratio, Volume to
set the shortcut key 1.
Shortcut Key 2 User can select one of the following: Preset Modes,
Brightness/Contrast, Input Source, Aspect Ratio, Volume to
set the shortcut key 2.
Power Button
LED
Reset
Allows you to set the power LED indicator On During Active
or O During Active to save energy.
Allows you to restore shortcut key to the default setting.
Personalization
32 | Operating your monitor
Others
Dell 24 Monitor
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
Display Info
DDC/CI
LCD Conditioning
Firmware
Service Tag
Reset Others
Factory Reset
On
On
13C102
8G1NDM2
Dell 27 Monitor
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
Display Info
DDC/CI
LCD Conditioning
Firmware
Service Tag
Reset Others
Factory Reset
Display Info Press to display the information about the display.
Dell 24 Monitor
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
Display Info
DDC/CI
LCD Conditioning
Firmware
Service Tag
Reset Others
Factory Reset
Model: S2419H
Input Source: HDMI
Current: 1920x1080, 60Hz
Dell 27 Monitor
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
Display Info
DDC/CI
LCD Conditioning
Firmware
Service Tag
Reset Others
Factory Reset
DDC/CI DDC/CI (display data channel/command interface) allows
your monitor parameters (brightness, color balance and etc.)
to be adjustable via the software on your computer.
You can disable this feature by selecting disable.
Enable this feature for best user experience and optimum
performance of your monitor.
Dell 24 Monitor
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
Display Info
DDC/CI
LCD Conditioning
Firmware
Service Tag
Reset Others
Factory Reset
On
Off
Dell 27 Monitor
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
Display Info
DDC/CI
LCD Conditioning
Firmware
Service Tag
Reset Others
Factory Reset
On
On
13C102
8G1NDM2
Model: S2719H
Input Source: HDMI
Current: 1920x1080, 60Hz
On
Off
LCD
Conditioning
Helps reduce minor cases of image retention. Depending on
the degree of image retention, the program may take some
time to run. To start LCD conditioning, select Off.
Dell 27 Monitor
Dell 23.8 Monitor
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
Display Info
DDC/CI
LCD Conditioning
Firmware
Service Tag
Reset Others
Factory Reset
On
Off
Brightness / Contrast
Input Source
Color
Display
Audio
Menu
Personalize
Others
Display Info
DDC/CI
LCD Conditioning
Firmware
Service Tag
Reset Others
Factory Reset
Firmware Display the version of the firmware about the display.
Service Tag Display the service tag number of the display.
Reset Other Reset all settings under the Others setting menu to the
factory preset values.
Factory Reset Reset all settings to the factory preset values.
Operating your monitor | 33
On
Off
NOTE: Your monitor has a built-in feature to automatically calibrate the
brightness to compensate for LED aging.
OSD warning messages
When the Dynamic Contrast feature is enabled (in these preset modes: Game or
Movie), the manual brightness adjustment is disabled.
Dell 24 Monitor
To allow manual adjustment of brightness, the Dynamic Contrast will be
switched off.
Do you want to continue?
Dell 27 Monitor
To allow manual adjustment of brightness, the Dynamic Contrast will be
switched off.
Do you want to continue?
Yes
Yes
No
No
S2419H
S2719H
Before the DDC/CI function is disabled, the following message is displayed:
Dell 24 Monitor
The function of adjusting display setting using PC application will be
disabled.
Do you wish to disable DDC/CI function?
Yes
No
S2419H
Dell 27 Monitor
The function of adjusting display setting using PC application will be
disabled.
Do you wish to disable DDC/CI function?
34 | Operating your monitor
Yes
No
S2719H
When the monitor enters the Power Save Mode, the following message appears:
Dell
P2418HZ
Dell 24 Monitor
Entering Power Save Mode.
S2419H
Dell
P2418HZ
Dell 27 Monitor
Entering Power Save Mode.
S2719H
If HDMI cable is not connected, a floating dialog box as shown below appears. The
monitor will enter Power Save Mode after 4 minutes if left at this state.
Dell
P2418HZ
Dell 24 Monitor
The display will go into Power Save Mode in 4 minutes.
?
No HDMI1 Cable
www.dell.com/support/monitors
Dell
Dell 27 Monitor
The display will go into Power Save Mode in 4 minutes.
?
No HDMI1 Cable
www.dell.com/support/monitors
See Troubleshooting for more information.
S2419H
S2719H
Operating your monitor | 35
Setting up your monitor
Setting the maximum resolution
To set the maximum resolution for the monitor:
In Windows 7, Windows 8, Windows 8.1 and Windows 10:
1.
For Windows 8 and Windows 8.1, select the Desktop tile to switch to classic
desktop.
2.
Right-click on the desktop and click Screen Resolution.
3.
Click the Dropdown list of the Screen Resolution and select 1920 x 1080.
4.
Click OK.
If you do not see 1920 x 1080 as an option, you may need to update your graphics
driver. Depending on your computer, complete one of the following procedures:
If you have a Dell desktop or portable computer:
Go to www.dell.com/support, enter your computer’s Service Tag, and download
∞
the latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
Go to the support site for your computer and download the latest graphic
∞
drivers.
Go to your graphics card website and download the latest graphic drivers.
∞
36 | Operating your monitor
If you have a Dell desktop or a Dell portable computer with
internet access
1.
Go to www.dell.com/support, enter your service tag, and download the latest
driver for your graphics card.
2.
After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.
NOTE: If you are unable to set the resolution to 1920 x 1080, please contact Dell
to inquire about a graphics adapter that supports these resolutions.
If you have a non Dell desktop, portable computer, or graphics
card
In Windows 7, Windows 8, Windows 8.1 and Windows 10:
1.
For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2.
Right-click on the desktop and click Personalization.
3.
Click Change Display Settings.
4.
Click Advanced Settings.
5.
Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
6.
Refer to the graphic card provider website for updated driver (for example,
http://www.ATI.com OR http://www.AMD.com).
7.
After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.
Operating your monitor | 37
Using tilt
NOTE: The stand is detached when the monitor is shipped from the factory.
5°
21°
38 | Operating your monitor
Troubleshooting
WARNING: Before you begin any of the procedures in this section, follow the
Safety Instructions.
Self-Test
Your monitor provides a self-test feature that allows you to check if your monitor is
functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following
steps:
1.
Turn off both your computer and the monitor.
2.
Disconnect all video cables from the monitor. This way, the computer doesn’t
have to be involved.
3.
Turn on the monitor.
If the monitor is working correctly, it detects that there is no signal and one of the
following message appears. While in self-test mode, the power LED remains white.
Dell
P2418HZ
Dell 24 Monitor
The display will go into Power Save Mode in 4 minutes.
?
No HDMI1 Cable
www.dell.com/support/monitors
Dell
Dell 27 Monitor
The display will go into Power Save Mode in 4 minutes.
?
No HDMI1 Cable
www.dell.com/support/monitors
S2419H
S2719H
NOTE: This box also appears during normal system operation, if the video cable
is disconnected or damaged.
4.
Turn Off your monitor and reconnect the video cable; then turn on your
computer and the monitor.
If your monitor remains dark after you reconnect the cables, check your video
controller and computer.
Troubleshooting | 39
Built-in diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if any screen
abnormality you experience is an inherent problem with your monitor, or with your
computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is
unplugged and the monitor is in self-test mode.
1
To run the built-in diagnostics:
1.
Ensure that the screen is clean (no dust particles on the surface of the screen).
2.
Unplug the video cable(s) from the back of the computer or monitor. The
monitor then goes into the self-test mode.
3.
Press and hold Button 1 for 5 seconds. A gray screen appears.
4.
Carefully inspect the screen for abnormalities.
5.
Press Button 1 on the bottom of the monitor again. The color of the screen
changes to red.
6.
Inspect the display for any abnormalities.
7.
Repeat steps 5 and 6 to inspect the display in green, blue, black, white and text
screens.
The test is complete when the text screen appears. To exit, press Button 1 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool,
the monitor is functioning properly. Check the video card and computer.
3
52
4
40 | Troubleshooting
Common problems
The following table contains general information about common monitor problems
you might encounter and the possible solutions:
Common Symptoms Possible Solutions
No Video/Power LED off ∞Ensure that the video cable connecting the monitor and the
No Video/Power LED on ∞Increase brightness and contrast controls using the OSD.
Poor Focus
Shaky/Jittery Video
Missing Pixels
Stuck-on Pixels
Brightness Problems
Geometric Distortion
Horizontal/Vertical Lines ∞Reset the monitor to Factory Settings (Factory Reset).
computer is properly connected and secure.
Verify that the power outlet is functioning properly using any
∞
other electrical equipment.
Ensure that the power button is pressed.
∞
Ensure that the correct input source is selected via the Input
∞
Source menu.
Perform monitor self-test feature check.
∞
Check for bent or broken pins in the video cable connector.
∞
Run the built-in diagnostics.
∞
Ensure that the correct input source is selected via the Input
∞
Source menu.
Eliminate video extension cables.
∞
Reset the monitor to Factory Settings (Factory Reset).
∞
Change the video resolution to the correct aspect ratio.
∞
Reset the monitor to Factory Settings (Factory Reset).
∞
Check environmental factors.
∞
Relocate the monitor and test in another room.
∞
Cycle power On-Off.
∞
Pixel that is permanently Off is a natural defect that can occur in
∞
LCD technology.
For more information on Dell Monitor Quality and Pixel Policy,
∞
see Dell Support site at:
www.dell.com/support/monitors.
Cycle power On-Off.
∞
Pixel that is permanently off is a natural defect that can occur in
∞
LCD technology.
For more information on Dell Monitor Quality and Pixel Policy,
∞
see Dell Support site at:
www.dell.com/support/monitors.
Reset the monitor to Factory Settings (Factory Reset).
∞
Adjust brightness & contrast controls via OSD.
∞
Reset the monitor to Factory Settings (Factory Reset).
∞
Adjust horizontal & vertical controls via OSD.
∞
Perform monitor self-test feature check and determine if these
∞
lines are also in self-test mode.
Check for bent or broken pins in the video cable connector.
∞
Run the built-in diagnostics.
∞
Troubleshooting | 41
Synchronization
Problems
Safety Related Issues
Intermittent Problems
Missing Color
Wrong Color
Image retention from a
static image left on the
monitor for a long period
of time
Reset the monitor to Factory Settings (Factory Reset).
∞
Perform monitor self-test feature check to determine if the
∞
scrambled screen appears in self-test mode.
Check for bent or broken pins in the video cable connector.
∞
Restart the computer in the safe mode.
∞
Do not perform any troubleshooting steps.
∞
Contact Dell immediately.
∞
Ensure that the video cable connecting the monitor to the
∞
computer is connected properly and is secure.
Reset the monitor to Factory Settings (Factory Reset).
∞
Perform monitor self-test feature check to determine if the
∞
intermittent problem occurs in self-test mode.
Perform monitor self-test feature check.
∞
Ensure that the video cable connecting the monitor to the
∞
computer is connected properly and is secure.
Check for bent or broken pins in the video cable connector.
∞
Change the Color Setting Mode in the Color Settings OSD to
∞
Graphics or Video depending on the application.
Try different Preset Modes in Color settings OSD. Adjust R/G/B
∞
value in Custom Color in Color settings OSD.
Change the Input Color Format to RGB or YPbPr in the Color
∞
settings OSD.
Run the built-in diagnostics.
∞
Use the Power Management feature to turn off the monitor at
∞
all times when not in use (for more information, see Power
management modes).
Alternatively, use a dynamically changing screensaver.
∞
Video Ghosting or
Overshooting
42 | Troubleshooting
Change the Response Time in the Display OSD to Fast or Normal
∞
depending on your application and usage.
Product-specific problems
Specific Symptoms Possible Solutions
Screen image is too
small
Cannot adjust the
monitor with the
buttons on the bottom
of the panel
No Input Signal when
user controls are
pressed
The picture does not
fill the entire screen
Check the Aspect Ratio setting in the Display settings OSD.
∞
Reset the monitor to Factory Settings (Factory Reset).
∞
Turn Off the monitor, unplug the power cord, plug it back, and then
∞
turn On the monitor.
Check if the OSD menu is locked. If yes, press and hold the menu
∞
button for 10 seconds to unlock. (For more information, see Lock).
Check the signal source. Ensure the computer is not in standby
∞
or sleep mode by moving the mouse or pressing any key on the
keyboard.
Check if the video cable is plugged in properly. Disconnect and
∞
reconnect the video cable if necessary.
Reset the computer or video player.
∞
Due to different video formats (aspect ratio) of DVDs, the monitor
∞
may display in full screen.
Run the built-in diagnostics.
∞
Troubleshooting | 43
Appendix
WARNING: Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide.
FCC notices (U.S. Only) and other regulatory information
For FCC notices and other regulatory information, see the regulatory compliance
website located at www.dell.com/regulatory_compliance.
Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be available
in your area.
To get online Monitor support content:
1.
Visit www.dell.com/support/monitors.
To contact Dell for sales, technical support, or customer service issues:
1.
Visit www.dell.com/support.
2.
Verify your country or region in the Choose A Country/Region drop-down
menu at the bottom of the page.
3.
Click Contact Us on the left side of the page.
4.
Select the appropriate service or support link based on your need.
5.
Choose the method of contacting Dell that is convenient for you.
WARNING: For displays with glossy bezels the user should consider the
placement of the display as the bezel may cause disturbing reflections from
surrounding light and bright surfaces.
44 | Appendix
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