Dell S2718H User Guide

User’s Guide

Dell S2718H/S2718HX

Model No.: S2718H/S2718HX

Regulatory model: S2718Hc

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better

use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of

data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury or death.

_________________________

Information in this document is subject to change without notice.
© 2017 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission
of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft
and Windows are either trademarks or registered trademarks of Microsoft. Corporation in
the United States and/or other countries, Intel is a registered trademark of Intel Corporation
in the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices, Inc.
ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an
ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR
guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the
entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary
interest in trademarks and trade names other than its own.

2017 - 12 Rev. A02

Contents

About your monitor ................................................................ 5

Package contents ..................................................................................5

Product features ....................................................................................6

Identifying parts and controls ............................................................. 8

Monitor specifications ........................................................................ 11

Plug and play capability ...................................................................... 18

LCD monitor quality and pixel policy ..............................................19

Maintenance guidelines ......................................................................19

Setting up the monitor .........................................................20

Connecting the stand ........................................................................ 20

Connecting your monitor ..................................................................22

Setting Up Your Speaker .....................................................................23

Organizing cables ................................................................................25

Removing the Speaker ........................................................................25

Removing the stand ............................................................................27

Computer Playback Default Setting .................................................29

Speaker and Computer Volume Controls Setting .........................29

Operating your monitor ....................................................... 33

Power on the monitor .........................................................................33

Using the control buttons ..................................................................33

Contents | 3

Using the on-screen display (OSD) menu .......................................35

Setting up your monitor .................................................................... 48

Using tilt.................................................................................................50

Troubleshooting .................................................................... 51

Self-Test .................................................................................................51

Built-in diagnostics .............................................................................52

Common problems ..............................................................................53

Quick Troubleshooting Guide ...........................................................55

Product-specific problems ................................................................57

Appendix .................................................................................58

FCC notices (U.S. Only) and other regulatory information ..........58

Contacting Dell ....................................................................................58

4 |

About your monitor

Package contents

Your monitor ships with the components shown below. Ensure that you have
received all the components and see Contacting Dell for more information if
something is missing.

NOTE: Some items may be optional and may not ship with your monitor. Some

features or media may not be available in certain countries.

NOTE: To set up with any other stand, please refer to the respective stand setup

guide for setup instructions.

Monitor

∞

Stand

∞

Power Cable (Varies by

∞

Countries)

Power Adapter

∞

Speaker with Cable Holder

∞

About your monitor | 5

HDMI Cable

∞

VGA Cable (Optional)

∞

Quick Setup Guide

∞

Safety and Regulatory

∞

Information

Product features

The Dell S2718H/S2718HX flat panel display has an active matrix, Thin-Film Transistor
(TFT), Liquid Crystal Display (LCD), anti-static, and LED backlight. The monitor
features include:

S2718H/S2718HX: 68.6 cm (27 inch) viewable area display (measured

∞

diagonally). 1920 x 1080 resolution, plus full-screen support for lower
resolutions.

Borderless monitor.

∞

Adapted “High Dynamic Range” appropriate for monitor usage.

∞

Wide viewing angle to allow viewing from a sitting or standing position, or while

∞

moving from side-to-side.
VGA and HDMI connectivity makes it simple and easy to connect with legacy

∞

and new systems.
External Speaker (6W) x 1

∞

Plug and play capability if supported by your system.

∞

On-Screen Display (OSD) adjustments for ease of set-up and screen

∞

optimization.
Energy Saver feature for Energy Star compliance.

∞

Security-lock slot.

∞

BFR/PVC-Reduced (Its circuit boards are made from BFR/PVC-free laminates.)

∞

Arsenic-Free glass and Mercury-Free for the panel only.

∞

High Dynamic Contrast Ratio (8,000,000:1).

∞

0.3 W standby power when in the sleep mode.

∞

6 | About your monitor

Energy Gauge shows the energy level being consumed by the monitor in real

∞

time.
Optimize eye comfort with a flicker-free screen and ComfortView feature which

∞

minimizes blue light emission.

About your monitor | 7

Identifying parts and controls

Front view

1

Control buttons

Label Description

1 Function buttons (For more information, see Operating your monitor)
2 Power On/Off button

2

8 | About your monitor

Back view

4

2

1

Label Description Use

1 Security-lock slot Secures monitor with security lock

2 Regulatory label (including

Barcode serial number and
Service Tag label)

3 Regulatory information engraving. Lists the regulatory approvals.
4 Stand release button Releases stand from monitor.
5 Cable management slot Uses to organize cables by placing them

3

(security lock not included).
Lists the regulatory approvals. Refer to

this label if you need to contact Dell for
technical support. The Dell service tag
is used for Dell warranty and customer
service management purposes and for
records of the base system.

through the slot.

5

Back View with monitor stand

Side view

About your monitor | 9

Bottom view

2 31

4

5 6

Bottom view without monitor stand

Label Description Use

1 Power-adapter port To connect the monitor power cable using a

19.5V DC adapter.

2 Speaker port Connect the speaker cable.
3 HDMI port Connect your computer with HDMI cable.
4 VGA port Connect your computer with VGA cable

(Optional).

5 Audio Line in port Connect the audio cable (Optional Purchase)

from the source device to the monitor.

6 Audio Line out port Connect to either an external active speakers or

a sub-woofer (Optional Purchase).

Side view for speaker

21

1 Volume - To decrease the volume of the speaker.
2 Volume + To increase the volume of the speaker.

10 | About your monitor

Monitor specifications

Model S2718H/S2718HX

Screen type Active matrix-TFT LCD
Panel type In-Plane Switching
Viewable image
Diagonal

Horizontal, Active Area

Vertical, Active Area

Area
Pixel pitch 0.3114 mm
Pixel per inch (PPI) 82
Viewing angle 178° (vertical) typical

Brightness 250 cd/m² (typical)
Contrast ratio 1000 to 1 (typical)

Faceplate coating Anti-Glare coating (Haze 1.0%), Hard coating (3H)
Backlight LED light bar system
Response time 6 ms typical (G to G)
Color depth 16.7 million colors
Color gamut CIE 1976 (84%), CIE 1931 (72%), >99% sRGB
FreeSync support frame

frequency (HDMI port only)

Dell display manager
compatibility

Connectivity 1xHDMI (Ver 2.0 and Ver 1.4)

Border width (edge of monitor to
active area)

Security Security lock slot (cable lock optional purchase)
Adjustability Tilt (5°/21°)

686.00 mm (27 in)

597.89 mm (23.54 in)

336.31 mm (13.24 in)

2010.76 cm² (311.67 in²)

178° (horizontal) typical

8,000,000 to 1 (Dynamic Contrast)

48-75 Hz

Yes

1xVGA

6.7 mm (Top)

6.8 mm (Left/Right)

8.4 mm (Bottom)

About your monitor | 11

Resolution specifications

Model S2718H/S2718HX

Horizontal scan range 31 kHz to 140 kHz (automatic)
Vertical scan range 48 Hz to 75 Hz (automatic)
Maximum preset resolution 1920 x 1080 at 60 Hz for VGA port.

1920 x 1080 at 75 Hz for HDMI 1.4 port.

3840 x 2160 at 60Hz for HDMI 2.0 port

Supported video modes

Model S2718H/S2718HX

Video display capabilities (HDMI) 480p, 480i, 576p, 720p, 1080p, 576i, 1080i, 2160p

Preset display modes

Display Mode Horizontal

Frequency

(kHz)

VESA, 720 x 400 31.5 70.1 28.3 -/+
VESA, 640 x 480 31.5 60.0 25.2 -/­VESA, 640 x 480 37.5 75.0 31.5 -/­VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+

VESA, 1024 x 768 48.4 60.0 65.0 -/­VESA, 1024 x 768 60.0 75.0 78.8 +/+

VESA, 1152 x 864 67.5 75.0 108.0 +/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+

VESA, 1600 x 900 60.0 60.0 108.0 +/+
VESA, 1920 x 1080 67.5 60.0 148.5 +/+
VESA, 2560 x 1440 88.8 60.0 241.5 +/+
VESA, 3840 x 2160 65.7 30.0 262.75 +/+
VESA, 3840 x 2160 133.3 60.0 533.25 +/+

Vertical

Frequency

(Hz)

Pixel Clock

(MHz)

Sync Polarity
(Horizontal /

Vertical)

FreeSync Graphic Card Support List

Please check AMD web-site for the FreeSync graphic support list.

http://www.amd.com/en-us/innovations/software-technologies/technologies­gaming/freesync

12 | About your monitor

Electrical specifications

Model S2718H/S2718HX

Video input signals

AC/DC
Adapter

Inrush current Maximun inrush current less than 150A at

Input voltage/
frequency/current

Output voltage/
current

HDMI 1.4/HDMI 2.0, 600mV for each differential

∞

line,
100 ohm input impedance per differential pair,
Analog RGB, 0.7 Volts +/-5%, positive polarity at
75 ohm input impedance

Delta adapter DA65NM111-00

100 VAC to 240 VAC/50 Hz to 60 Hz ± 3 Hz/1.6 A
(Max.).

Output: 19.5 VDC/3.34 A

Vin=115/230 V

Speaker specifications

Model S2718H/S2718HX

Speaker 6 W
Frequency Response 180 Hz - 20 kHz
Operating Temperature -20 °C ~ 70 °C

About your monitor | 13

Physical characteristics

Model S2718H/S2718HX

Signal cable type

Dimensions (with stand)

Height 453.6 mm (17.86 in)

Width 612.7 mm (24.12 in)
Depth 162.2 mm (6.39 in)

Dimensions (without stand)

Height 356.5 mm (14.04 in)
Width 612.7 mm (24.12 in)
Depth 44.2 mm (1.74 in)

Stand dimensions

Height 173.7 mm (6.84 in)
Width 264.0 mm (10.39 in)
Depth 162.2 mm (6.39 in)

Weight S2718H S2718HX

Weight with packaging 8.55 kg (18.84 lb) 8.64 kg (19.04 lb)
Weight with stand assembly and cables 4.98 kg (10.98 lb) 5.08 kg (11.19 lb)
Weight without stand assembly

(no cables)
Weight of stand assembly 0.77 kg (1.70 lb) 0.77 kg (1.70 lb)
Weight of speaker assembly 0.38 kg (0.83 lb) 0.38 kg (0.83 lb)
Front-frame gloss (minimum) Black frame - 85

Digital: detachable, HDMI, 19 pins

∞

Analog: detachable, D-Sub, 15 pins

∞

3.79 kg (8.35 lb) 3.79 kg (8.35 lb)

Black frame - 85

gloss units

gloss units

14 | About your monitor

Environmental characteristics

Model S2718H/S2718HX

Temperature

Operating 0°C to 40°C (32°F to 104°F)
Non-operating

Storage: -20°C to 60°C (-4°F to 140°F)

∞

Shipping: -20°C to 60°C (-4°F to 140°F)

∞

Humidity

Operating 10% to 80% (non-condensing)
Non-operating

Storage 10% to 90% (non-condensing)

∞

Shipping 10% to 90% (non-condensing)

∞

Altitude

Operating (maximum) 5,000 m (16,400 ft)
Non-operating (maximum) 12,192 m (40,000 ft)

170.65 BTU/hour (maximum)

Thermal dissipation

∞

81.9 BTU/hour (typical)

∞

Power management modes

If you have VESA's DPM compliance display card or software installed in your PC, the
monitor can automatically reduce its power consumption when not in use. This is
referred to as Power Save Mode*. If the computer detects input from the keyboard,
mouse or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power
saving feature.

* Zero power consumption in off mode can only be achieved by disconnecting the
power cable from the monitor.

VESA

Modes

Normal
operation

Active-off
mode

Switch off - - - Off Less than 0.3 W

Horizontal

Sync

Active Active Active White 50 W (maximum)

Inactive Inactive Blanked White

Vertical

Sync

Video Power

Indicator

(Glowing )

Power

Consumption

24 W (typical)
Less than 0.3 W

Energy Star Power Consumption

PON 20.5 W
ETEC 64 Kwh

About your monitor | 15

NOTE:

mo

PON: Power consumption of on mode as defined in Energy Star 7.0 version.

ETEC: Total energy consumption in KWh as defined in Energy Star 7.0 version.

This document is informational only and reflects laboratory performance. Your
product may perform differently, depending on the software, components and
peripherals you ordered and shall have no obligation to update such information.
Accordingly, the customer should not rely upon this information in making decisions
about electrical tolerances or otherwise. No warranty as to accuracy or completeness
is expressed or implied.

The OSD functions only in the normal operation mode. When any button is pressed
in the Active-off mode, one of the following messages will be displayed:

Dell S2718H/HX

There is no signal coming from your computer. Press any key on the

keyboard or move the mouse to wake it up. If there is no display, press the

nitor button now to select the correct input source on the

On-Screen-Display menu.

Activate the computer and the monitor to gain access to the OSD.

NOTE: This monitor is ENERGY STAR-compliant.

16 | About your monitor

Pin assignments

VGA connector

Pin Number 15-pin Side of the Connected Signal Cable

1 Video-Red
2 Video-Green
3 Video-Blue
4 GND
5 Self-test
6 GND-R
7 GND-G
8 GND-B
9 Computer 5V/3.3V

10 GND-sync

11 GND
12 DDC data
13 H-sync
14 V-sync
15 DDC clock

About your monitor | 17

HDMI connector

Pin Number 19-pin Side of the Connected Signal Cable

1 TMDS DATA 2+
2 TMDS DATA 2 SHIELD
3 TMDS DATA 2­4 TMDS DATA 1+
5 TMDS DATA 1 SHIELD
6 TMDS DATA 1­7 TMDS DATA 0+
8 TMDS DATA 0 SHIELD
9 TMDS DATA 0-

10 TMDS CLOCK+

11 TMDS CLOCK SHIELD
12 TMDS CLOCK­13 CEC
14 Reserved (N.C. on device)
15 DDC CLOCK (SCL)
16 DDC DATA (SDA)
17 DDC/CEC Ground
18 +5V POWER
19 HOT PLUG DETECT

Plug and play capability

You can install the monitor in any Plug and Play-compatible system. The monitor
automatically provides the computer system with its Extended Display Identification
Data (EDID) using Display Data Channel (DDC) protocols so the system can configure
itself and optimize the monitor settings. Most monitor installations are automatic,
you can select different settings if desired. For more information about changing the

monitor settings, see Operating your monitor.

18 | About your monitor