Dell Remote Access Controller 4 Version 1.70 Owner's Manual
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DELL(TM) REMOTE ACCESS CONTROLLER (DRAC) 4
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This document contains updated information about the Dell Remote
Access Controller 4 (DRAC 4/I and DRAC 4/P).
For more information about the DRAC 4, including installation and
configuration information, see the "Dell Remote Access Controller 4
User's Guide" and the "Dell OpenManage(TM) Server Administrator
User's Guide." These documents are located on the Dell Support
website at "www.support.dell.com" or on the "Dell Systems Management
Tools and Documentation" DVD.
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TABLE OF CONTENTS
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This file contains the following sections:
* Criticality
* Minimum Requirements
* Release Highlights
* Known Issues for DRAC 4
* Known Issues for Managed Server Operating Systems
* Known Issues for Documentation
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CRITICALITY
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3 - Optional
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MINIMUM REQUIREMENTS
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The following subsections list systems, operating systems, and
web browsers that are compatible with the Dell Remote Access
Controller (DRAC) 4.
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SUPPORTED SYSTEMS
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DRAC 4/I is supported on the following Dell systems:
PowerEdge(TM) 1850, PowerEdge 2800, and PowerEdge 2850
DRAC 4/P is supported on the following Dell PowerEdge systems:
800, 830, 840, 850, 860, 1800, 6800, 6850,
R200, and PowerVault(TM) 100.
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SUPPORTED OPERATING SYSTEMS
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The DRAC 4 is supported on the following operating systems:
* Microsoft(R) Windows(R) Server 2008 x86 Web, Standard, Enterprise,
and Core Editions
* Microsoft Windows Server(R) 2008 x64 Standard, Enterprise,
DataCenter, and Core Editions
* Microsoft Windows 2000 Advanced Server with Service Pack 4 (SP4)
* Microsoft Windows Server 2000 with SP4
* Microsoft Windows Server 2003 R2 x86 Enterprise and Standard
Editions with SP2 (32-bit)
* Microsoft Windows Server 2003 R2 x64 Standard, Enterprise and
Datacenter Editions with SP2
* Microsoft Windows Server 2003 x86 Web, Standard
and Enterprise Editions with SP2
* Microsoft Windows Server 2003 x64 Standard, Enterprise
and Datacenter Editions with SP2
* Microsoft Windows Small Business Server 2008 R2 SP1 and SP2
Standard and Premium Editions
* Microsoft Windows Small Business Server 2003 R2 SP1 and SP2
Standard Edition
* Microsoft Windows Storage Server 2003 R2 X64 Express,
Workgroup, Standard and Enterprise Editions
* Microsoft Windows Vista(R) Business and Enterprise Editions
* Microsoft Windows XP Professional X86
NOTE: Microsoft Windows Vista support is limited to the managed
console (web-based interface) and Management Station software
(remote racadm CLI).
* Red Hat Enterprise Linux 4.5 WS, ES, and AS (x86_32 and x86_64)
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* Red Hat Enterprise Linux WS and AS (Version 4.5) (ia64)
NOTE: DRAC 4 does not support the XEN kernel option of Red Hat
Java cache must be cleared and disabled from Java plug-in
Enterprise Linux (version 5).
* SUSE(R) Linux Enterprise Server (SLES) 9 with SP4 (x86_64)
* SUSE Linux Enterprise Server 10 with SP2 (x86_64) Gold
NOTE: DRAC 4 does not support the XEN kernel option of SLES 10.
NOTE: See the "Dell Systems Software Support Matrix" located
on the Dell Support website at "www.support.dell.com" or on the
"Dell Systems Management Tools and Documentation" DVD for specific
operating system support for each platform listed in
"Supported Systems."
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SUPPORTED WEB BROWSERS
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* Microsoft Internet Explorer(R) 6.0 (32-bit) with SP2 for Windows
2000, Windows XP (32-bit) and Windows 2003 (32-bit).
* Microsoft Internet Explorer 7.0 for Windows Vista (32-bit),
Windows 2003(32-bit) and Windows 2008(32-bit).
NOTE: When you are using Microsoft Internet Explorer on
systems running Microsoft Windows, to view localized versions of
the DRAC 4 Web-based interface, open the Windows "Control Panel",
double-click the "Regional Options" icon, and select the required
locale from the "Your locale (location)" drop-down menu.
* Mozilla Firefox(R) 1.5 (32-bit) on SUSE Linux Enterprise Server
9.
* Mozilla Firefox 2.0 (32-bit) on SUSE Linux Enterprise Server 10,
RHEL 4.5 and RHEL 5.
NOTE: See the "Dell Systems Software Support Matrix" located
on the Dell Support website at "www.support.dell.com" for the
latest information on supported Web browsers.
NOTE: Localized Keyboard support requires JVM 1.4.2 on Red Hat
Enterprise Linux configurations. DRAC 4 does not support
JVM 1.5.
(141766)
Virtual Media requires Internet Explorer on a Windows-based
management workstation, or Mozilla Firefox on a Red Hat Enterprise
Linux-based management workstation.
NOTE: All browsers must have Sun(TM) Java(TM) VM Plug-in 1.4.2 or later
installed to use the DRAC 4 Console Redirection feature. The
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control panel. On the Windows operating system, perform the
following steps to clear and disable the Java cache:
extended schema.
1. Click "Settings"->"Control Panel"->"Java Plug-in."
2. Click the "Cache" tab.
3. Click "Clear."
4. Deselect the "Enable Caching" check box to disable the
cache.
5. Click "Apply."
6. Close and restart the browser.
NOTE: When upgrading the DRAC 4 firmware, temporary internet files
should be deleted. When using Internet Explorer on systems
running Microsoft Windows, perform the following steps to
delete the temporary files:
1. In Internet Explorer, on the "Tools" menu, click
"Internet Options."
2. On the "General" tab, click "Delete Files."
3. Click "OK" on the next message to confirm.
NOTE: When you are using Internet Explorer on systems running
Microsoft Windows, to view localized versions of the DRAC 4
Web-based interface, open the Windows "Control Panel",
double-click the "Regional Options" icon, and select the
required locale from the "Your locale (location)"
drop-down menu.
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SUPPORTED FIRMWARE VERSIONS
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RAC Firmware Version: 1.70
RAC IDE Option ROM version: 341027
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RELEASE HIGHLIGHTS
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* DHCP changes made for robustness and RFC compliance.
* Support for UDF formatted DVD media for Virtual Media.
* To make the DRAC 4 update process more robust and fault-tolerant,
the Dell Update Package (DUP) for DRAC 4 firmware now disables the
DRAC's NIC as a part of the update process. The NIC is enabled
once the update is completed.
If the NIC remains disabled for any reason after the update is
completed, use the "racadm setniccfg -s" or "racadm setniccfg -d"
commands to enable the NIC.
* The DRAC 4 now enables you to specify an Association Object Domain
IP address/FQDN for Active Directory(R) Authentication using the
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* The DRAC 4 now enables searching of multiple additional Domain
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controllers (DC) even when the DRAC fails to get information for a
Domain Controller during the Active Directory login.
* The DRAC 4 Active Directory login process is now more
efficient resulting in lower latency during the Active Directory
login as compared to the previous firmware release.
* The DRAC 4 can now verify certificates with no subject names
in their subject name field.
* The DRAC 4 can now authenticate Active Directory users who have
special characters as part of the common name field for their user
account.
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USER NOTES
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This section provides information to help enhance your experience
with the Dell Remote Access Controller 4.
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NOTES FOR THE DRAC 4 Firmware versions 1.61 and later
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* To specify the Association Object Domain IP address/FQDN for
Active Directory Authentication using extended schema,
use the following racadm command:
racadm config -g cfgActiveDirectory -o cfgAODomain <domain>:
<IP/FQDN>
where <domain> is the domain where the Associaton Object resides,
and IP/FQDN is the IP address or the FQDN of the specific host
(DC of domain) to which the DRAC should connect to.
You can specify IPs/FQDNs of multiple domain controllers
by separating them with a comma. For example, if the Domain
where the Association Object resides is testdomain.com,
use the following command:
testdomain.com:<IP1/FQDN1>,<IP2/FQDN2>,<IP3/FQDN3>,<IP4/FQDN4>
NOTE: You can specify a maximium of 4 IPs or FQDNs.
It is also necessary to provide the IP/FQDN of the
Global Catalog for using this feature.
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KNOWN ISSUES FOR DRAC 4
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The following subsections list the known issues regarding the
shutdown comment that describes why the system was shut down or
implementation and operation of the DRAC 4:
* DUP updates will not work with SLES 10 SP1 and SP2.
* vMedia will not work with SLES 10 SP2.
* DUP updates and vMedia will not work with RHEL 5 Update 2.
* While configuring the DRAC 4 using 'racadm config -f <filename>'
command, for configuring options, for example password,
do not use ';' as a character, because racadm treats that as
the beginning of a comment and ignores everything that follows it.
For example "cal;vin" will be configured as "cal" in DRAC 4.
* If you configure the Domain Controller under the "Specify Server"
option on the DRAC and if the Association Object (AO) contains
the user and RAC object on the same domain, the Active Directory
login using Extended Schema will be successful. However, if
either the user or the RAC object on the association is from
a different domain, and if you provide only the domain controller
information, the Active Directory login using Extended Schema
will fail. In this case, you should configure the global
catalog as well as the AO Domain Option to be able to login.
* Using the Virtual Media feature of DRAC 4 version 1.70 requires
the older virtual media plug-in to be deleted from the browser cache.
After that a download of a fresh plug-in is required to use
Virtual Media.
* When connecting to the DRAC 4 vKVM console, you may receive a
warning message that states that the DRAC's hostname does not
match the certificate host name. DRAC cards ship with a default
server certificate, which has the same hostname for every card.
While you can choose to trust this default certificate,
it is recommended that you generate a CSR
(certificate signing request) with the correct hostname of the
DRAC card, and sign it with a trusted CA (certificate authority).
This signed certificate can be uploaded to the DRAC card,
which will prevent the hostname mismatch warning message from
getting displayed. For more information, see the DRAC 4
User's Guide. (110258)
* When using the DRAC 4 command to restart or shut down a system
running Microsoft Windows Server 2003 R2 that has the R2 IPMI
driver installed, multiple events will be logged in the:
- Hardware Events bucket in Event viewer
- Hardware Log in Server Administrator and
- System Event Log (SEL)
These events are used by the Windows IPMI driver to store the
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