Dell Remote Access Controller 4 Version 1.60 User Manual

Dell Remote Access Controller 4

Firmware Version 1.60 User’s Guide

Notes and Notices

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Dell OpenManage, PowerEdge, and PowerVault are trademarks of Dell Inc.; Microsoft, Active Directory, Internet Explorer, Windows, Windows NT, Windows Server, and MS-DOS are registered trademarks and Windows V ista is a trademark of Microsoft Corporation; Novell, NetWare, and SUSE are registered trademarks of Novell Corporation; Red Hat is a registered trademark of Red Hat, Inc.; UNIX is a registered trademark of The Open Group in the United States and other countries.

Copyright 1998-2005 The OpenLDAP Foundation. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted only as authorized by the OpenLDAP Public License. A copy of this license is availa ble in the f ile LICENSE in the top-level directory of the distribution or, alternatively, at http://www.OpenLDAP.org/license.html. Ope nLDAP is a registered trademark of the OpenLDAP Foundation. Individual files and/or contributed packages may be copyrighted by other parties and subject to additional restrictions. This work is derived from the University of Michigan LDAP v3.3 distrib ution. Information concerning this softw are is available at http://www.umi ch.edu /~di rsvcs /ldap/ . This w ork also contains materials deriv ed from public sources. Additional information about OpenLDAP can be obtained at http://www.openldap.org/. Portions Copyright 1998-2004 Kurt D. Zeilenga. Portions Copyright 1998-2004 Net Boolean Incorporated. Portions Copyright 2001-2004 IBM Corporation. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted only as authorized by the OpenLDAP Public License. Portions Copyright 1999-2003 Howard Y .H. Chu. Portions Copyright 1999-2003 Symas Corporation. Portions Copyright 1998-2003 Hallvard B. Furuseth. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that this notice is preserved. The names of the copyright holders may not be used to endorse or promote products derived from this software without their specific prior written permission. This softw are is provided "as is'' without express or implied warranty. Portions Copyright (c) 1992-1996 Regents of the Uni versity of Michig an. All rights reserved. Redistribution and use in source and binary forms are permitted provided that this notice is preserved and that due credit is given to the University of Michig an at Ann Arbor. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. This software is provided "as i s'' without express or implied warranty . Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than i ts own.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

September 2007 Rev. A00

Contents

1 DRAC 4 Overview . . . . . . . . . . . . . . . . . . 15

What’s New In This DRAC 4 Release? . . . . . . . . . 15

DRAC 4 Hardware Features

. . . . . . . . . . . . . . . 16

Hardware Specifications . . . . . . . . . . . . . . . . 17

Power Requirements

. . . . . . . . . . . . . . . . 17

Connectors . . . . . . . . . . . . . . . . . . . . . 18

DRAC 4 Ports

Supported Remote Access Connections

. . . . . . . . . . . . . . . . . . . . 18

. . . . . . . . 19

DRAC 4 Security Features . . . . . . . . . . . . . . . . 19

Supported Platforms

Supported Operating Systems

Supported Web Browsers

. . . . . . . . . . . . . . . . . . 20

. . . . . . . . . . . . . . 20

. . . . . . . . . . . . . . . . 22

Supported Web Browsers for 64-Bit Operating Systems

. . . . . . . . . . . . . . . . . 23

Disabling the Whitelist Feature in

Mozilla Firefox . . . . . . . . . . . . . . . . . . . 23

Features . . . . . . . . . . . . . . . . . . . . . . . . . 24

Other Documents You May Need

. . . . . . . . . . . . 25

Contents 3

2 Installing and Setting Up the

DRAC 4 27

Before You Begin . . . . . . . . . . . . . . . . . . . . 27

Installing the DRAC 4 Hardware

Software Installation and Configuration Overview

Installing Your DRAC 4 Software

Configuring Your DRAC 4 Software

. . . . . . . . . . . . 27

. . . 28

. . . . . . . . . . 28

. . . . . . . . . 28

Registering the DRAC Host Name With

DNS Using DHCP . . . . . . . . . . . . . . . . . . 29

Installing the Software on the Managed System . . . . 29

Configuring the Managed System to Capture the Last Crash Screen

. . . . . . . . . . . 30

Disabling the Windows Automatic Reboot Option

. . . . . . . . . . . . . . . . . . . 31

Installing the Software on the Management Station

. . . . . . . . . . . . . . . . . . . . . . . . . . 31

Installing the racadm CLI on a Red Hat Enterprise Linux Management Station

. . . . . . . 32

Uninstalling the racadm CLI on a Red Hat

Enterprise Linux Management Station . . . . . . . 32

Configuring a Supported Web Browser . . . . . . . . . 33

Configuring Your Web Browser to Connect to the Web-Based Interface

. . . . . . . . . . . . 33

Viewing Localized Versions of the Web-Based Interface

. . . . . . . . . . . . . . . . . . . . . . 34

4 Contents

Installing the Sun Java Plug-In

Installing the Sun Java Plug-In to Use Console Redirection

. . . . . . . . . . . . . . . . 34

Installing the Sun Java Plug-In to Use Mozilla

. . . . . . . . . . . . . . . . . . . . . 35

. . . . . . . . . . . . . 34

Configuring DRAC 4 Properties . . . . . . . . . . . . . 37

Configuring the DRAC 4 Network Settings

. . . . . . . 37

Configuring the DRAC 4 Network Settings Using the Option ROM

Adding and Configuring DRAC 4 Users

Adding and Configuring SNMP Alerts

. . . . . . . . . . . . . . . 38

. . . . . . . . . 42

Updating the DRAC 4 Firmware . . . . . . . . . . . . . 42

Clearing the Web Browser Cache With Internet Explorer

. . . . . . . . . . . . . . . 43

Clearing the Web Browser Cache With Mozilla

Accessing the DRAC 4 Through a Network

. . . . . . . . . . . . . . . . . . . . 43

. . . . . . . 43

Accessing the DRAC 4 Using a Supported Web Browser

. . . . . . . . . . . . . . 45

Accessing the DRAC 4 Using Server

Administrator . . . . . . . . . . . . . . . . . . . . 45

Accessing the DRAC 4 Using racadm CLI

. . . . . 45

DRAC 4 Software Basics for Red Hat Enterprise Linux

. . . . . . . . . . . . . . . . . . . . . 45

Additional Information . . . . . . . . . . . . . . . . . 47

Removing the DRAC 4

. . . . . . . . . . . . . . . 47

Removing DRAC 4-Related Applications

and Drivers . . . . . . . . . . . . . . . . . . . . . 47

Contents 5

3 Configuring the DRAC 4 to Use a Serial

or Telnet Text Console . . . . . . . . . . . . . . . 49

Serial and Telnet Console Features . . . . . . . . . . . 49

Enabling and Configuring the Managed System to Use a Serial or Telnet Console

Configuring the System Setup Program on the Managed System

Configuring Red Hat Enterprise Linux for Serial Redirection During Boot

Enabling Login to the Console After Boot . . . . . 53

Enabling the Serial/Telnet Console on the DRAC 4

. . . . . . . . . . . . . . . . . . . 56

Using the racadm Command to Configure the Settings for the Serial and

Telnet Console . . . . . . . . . . . . . . . . . . . 57

. . . . . . . . . . . . 50

. . . . . . . . . . . . . . . . 50

. . . . . . . . . . . 51

6 Contents

Using the Secure Shell (SSH)

Enabling SSH

. . . . . . . . . . . . . . . . . . . . 59

Changing the SSH Port

. . . . . . . . . . . . . . 59

. . . . . . . . . . . . . . . 59

Supporting Cryptography Schemes . . . . . . . . 60

Connecting to the Managed System Through the Local Serial Port or Telnet Management Station (Client System)

Connecting the DB-9 Cable

. . . . . . . . . . . . . . . . . 61

. . . . . . . . . . . . . . . 61

Configuring the Management Station Terminal Emulation Software

. . . . . . . . . . . . . . . . . . . 62

Configuring Red Hat Enterprise Linux Minicom for Serial Console Emulation

. . . . . . . . . . . . 63

Configuring HyperTerminal for Serial

Console Redirection . . . . . . . . . . . . . . . . 65

Configuring Red Hat Enterprise Linux XTerm for Telnet Console Redirection

. . . . . . . . . . . 66

Enabling Microsoft Telnet for Telnet

Console Redirection . . . . . . . . . . . . . . . . 66

Using a Serial or Telnet Console

4 Managing and Recovering

a Remote System 69

Accessing the Web-Based Interface . . . . . . . . . . 69

Logging In

Adding and Configuring DRAC 4 Users and Alerts

Adding and Configuring DRAC 4 Users

Configuring the DRAC 4 NIC

Adding and Configuring SNMP Alerts . . . . . . . 77

Managing a Remote System

Updating the DRAC 4 Firmware

Securing DRAC 4 Communications

Using SSL and Digital Certificates . . . . . . . . . 81

Viewing System Information

Recovering and Troubleshooting the Managed System

First Steps to Troubleshoot a Remote System

Managing Power on a Remote System

. . . . . . . . . . . . . . . . . . . . . 70

. . . . . . . . . . . . . . . . . . . . . . . . 71

. . . . . . . . . . . . . . 80

. . . . . . . . . . . . . . . . . . . . 89

. . . . . . . . . . . . . . . . . . . 89

. . . . . . . . . . . . 67

. . . . . . 71

. . . . . . . . . . . . 74

. . . . . . . . . . 80

. . . . . . . . . . . . 86

. . . . . . 90

Contents 7

Using the SEL . . . . . . . . . . . . . . . . . . . . 91

Using the DRAC 4 Log . . . . . . . . . . . . . . . 92

Viewing the Last System Crash Screen

Using the Diagnostic Console

. . . . . . . . . . . 94

. . . . . . 93

Troubleshooting Network Problems . . . . . . . . 96

Troubleshooting Alerting Problems

. . . . . . . . 98

Frequently Asked Questions

. . . . . . . . . . . . . . 102

5 Using the DRAC 4 With Microsoft

Active Directory . . . . . . . . . . . . . . . . . . 105

Advantages and Disadvantages of Extended

Schema and Standard Schema . . . . . . . . . . . . . 105

Extended Schema Active Directory Overview

Active Directory Schema Extensions

Overview of the RAC Schema Extensions

Active Directory Object Overview

Configuring Active Directory to

Access Your DRAC 4 . . . . . . . . . . . . . . . . 111

Extending the Active Directory Schema . . . . . . 111

Using the Dell Schema Extender

Installing the Dell Extension to the Active Directory Users and Computers Snap-In

Adding DRAC 4 Users and Privileges to Active Directory

. . . . . . . . . . . . . . . . . . 119

Configuring the DRAC 4 with Extended Schema Active Directory and

the Web-Based Interface . . . . . . . . . . . . . 121

Configuring the DRAC 4 with Extended Schema Active Directory and the racadm CLI

. . . . . . . . . . . . . . . . . . . 123

. . . . . 106

. . . . . . . 106

. . . . . 107

. . . . . . . . . 107

. . . . . . . . . . 112

. . . . . 117

8 Contents

Standard Schema Active Directory Overview . . . . . 125

Configuring Standard Schema Active Directory to Access Your DRAC 4

. . . . . . . . . 127

Configuring the DRAC 4 with Standard Schema Active Directory and the racadm CLI

. . . . . . . 127

Enabling SSL on a Domain Controller

. . . . . . . . . 128

Exporting the Domain Controller Root CA Certificate

. . . . . . . . . . . . . . . . . 129

Importing the DRAC 4 Firmware

SSL Certificate . . . . . . . . . . . . . . . . . . . 130

Using Active Directory to Log In to the DRAC 4

4096-Bit Key Encryption

. . . . . . . . . . . . . . 131

. . . . 131

Frequently Asked Questions . . . . . . . . . . . . . . 132

6 Using Console Redirection . . . . . . . . . . 135

Overview . . . . . . . . . . . . . . . . . . . . . . . . 135

Using Console Redirection

Keyboard, Video, and Mouse Encryption

Opening a Console Redirection Session

Frequently Asked Questions

. . . . . . . . . . . . . . . 135

. . . . . 136

. . . . . . 136

. . . . . . . . . . . . . . 139

7 Configuring and Using Virtual Media . . 147

Overview . . . . . . . . . . . . . . . . . . . . . . . . 147

Installing the Virtual Media Plug-In

Windows-Based Management Station

Linux-Based Management Station

. . . . . . . . . . 149

. . . . . . 149

. . . . . . . . 149

Contents 9

Using the Virtual Media Feature . . . . . . . . . . . . 150

Booting From the Virtual Media

. . . . . . . . . . 150

Installing Operating Systems Using

Virtual Media . . . . . . . . . . . . . . . . . . . . 151

Using Virtual Media When the Server’s

Operating System Is Running . . . . . . . . . . . . 152

Enabling and Disabling the Virtual Media Feature

. . . . . . . . . . . . . . . . . . . . . . 152

Configuring the Virtual Floppy Feature For Your Operating System

. . . . . . . . . . . . . . . . . 153

Configuring the Virtual Floppy Feature as a Super Floppy

. . . . . . . . . . . . . . . . . . . 154

Configuring the Virtual Floppy as

a Hard Drive . . . . . . . . . . . . . . . . . . . . 154

Frequently Asked Questions . . . . . . . . . . . . . . 155

8 Using the Serial and racadm

Commands . . . . . . . . . . . . . . . . . . . . . . . 163

Using a Serial or Telnet Console . . . . . . . . . . . . 163

Logging into the DRAC 4

Starting a Text Console

Viewing a List of Serial/Telnet Commands

. . . . . . . . . . . . . . 163

. . . . . . . . . . . . . . . 164

. . . . . 164

10 Contents

Using the racadm CLI

racadm Command Description

racadm Synopsis

. . . . . . . . . . . . . . . . . . 166

. . . . . . . . . . . 166

. . . . . . . . . . . . . . . . . . 167

racadm Options . . . . . . . . . . . . . . . . . . . 168

racadm Subcommand Descriptions

racadm Error Messages

. . . . . . . . . . . . . . 171

. . . . . . . . 169

Configuring Multiple DRAC 4s . . . . . . . . . . . . . 171

Configuration File Overview

. . . . . . . . . . . . 171

Creating a DRAC 4 Configuration File . . . . . . . 172

Configuration File Example

. . . . . . . . . . . . . 176

Using the racadm Utility to Configure the DRAC 4

. . . . . . . . . . . . . . . . . . . . . . . . 177

Before Adding a DRAC 4 User

. . . . . . . . . . . 177

Adding a DRAC 4 User Without

Alert Capabilities . . . . . . . . . . . . . . . . . . 178

Adding a DRAC 4 User With Alerting Capabilities

. . . . . . . . . . . . . . . . 179

Adding a DRAC 4 User With Permissions . . . . . 181

Configuring DRAC 4 Network Properties

. . . . . 181

Frequently Asked Questions

. . . . . . . . . . . . . . 182

9 Troubleshooting . . . . . . . . . . . . . . . . . . 185

Troubleshooting the DRAC 4 . . . . . . . . . . . . . . 185

A racadm Subcommand Man Pages . . . . 187

help . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

arp

clearasrscreen

config/getconfig . . . . . . . . . . . . . . . . . . . . . 189

coredump

coredumpdelete

fwupdate

. . . . . . . . . . . . . . . . . . . . . 188

. . . . . . . . . . . . . . . . . . . . . . . . 193

. . . . . . . . . . . . . . . . . . . . . 195

. . . . . . . . . . . . . . . . . . . . . . . . . 195

Contents 11

getssninfo . . . . . . . . . . . . . . . . . . . . . . . . 200

getsysinfo

getractime

. . . . . . . . . . . . . . . . . . . . . . . . 201

. . . . . . . . . . . . . . . . . . . . . . . . 204

ifconfig . . . . . . . . . . . . . . . . . . . . . . . . . . 205

. . . . . . . . . . . . . . . . . . . . . . . . . . 205

netstat

. . . . . . . . . . . . . . . . . . . . . . . . . . . 206

ping

setniccfg/getniccfg . . . . . . . . . . . . . . . . . . . 206

getsvctag

racdump

. . . . . . . . . . . . . . . . . . . . . . . . . 208

racreset . . . . . . . . . . . . . . . . . . . . . . . . . 209

racresetcfg

serveraction

getraclog

. . . . . . . . . . . . . . . . . . . . . . . . 211

. . . . . . . . . . . . . . . . . . . . . . . 212

. . . . . . . . . . . . . . . . . . . . . . . . . 213

clrraclog . . . . . . . . . . . . . . . . . . . . . . . . . 214

. . . . . . . . . . . . . . . . . . . . . . . . . . 214

getsel

12 Contents

. . . . . . . . . . . . . . . . . . . . . . . . . . . 215

clrsel

gettracelog . . . . . . . . . . . . . . . . . . . . . . . . 216

. . . . . . . . . . . . . . . . . . . . . . . . . . 216

setrac

sslcsrgen

sslcertupload

sslcertdownload

. . . . . . . . . . . . . . . . . . . . . . . . . 218

. . . . . . . . . . . . . . . . . . . . . . 220

. . . . . . . . . . . . . . . . . . . . . 221

sslcertview . . . . . . . . . . . . . . . . . . . . . . . 222

testemail

testtrap

. . . . . . . . . . . . . . . . . . . . . . . . . 224

. . . . . . . . . . . . . . . . . . . . . . . . . . 225

vmdisconnect . . . . . . . . . . . . . . . . . . . . . . 225

B DRAC 4 Property Database Group

and Object Definitions . . . . . . . . . . . . . 227

idRacInfo . . . . . . . . . . . . . . . . . . . . . . . . 227

cfgLanNetworking

cfgCurrentLanNetworking

cfgRemoteHosts . . . . . . . . . . . . . . . . . . . . . 236

cfgUserAdmin

cfgTraps

. . . . . . . . . . . . . . . . . . . . . . . . . 242

cfgSessionManagement

cfgSerial . . . . . . . . . . . . . . . . . . . . . . . . . 246

. . . . . . . . . . . . . . . . . . . 229

. . . . . . . . . . . . . . . 234

. . . . . . . . . . . . . . . . . . . . . . 238

. . . . . . . . . . . . . . . . 244

cfgNetTuning

cfgOobSnmp

. . . . . . . . . . . . . . . . . . . . . . 251

. . . . . . . . . . . . . . . . . . . . . . . 257

cfgRacTuning . . . . . . . . . . . . . . . . . . . . . . 258

ifcRacManagedNodeOs

cfgRacSecurity

cfgRacVirtual

. . . . . . . . . . . . . . . . . . . . . . 266

cfgActiveDirectory

. . . . . . . . . . . . . . . . . 262

. . . . . . . . . . . . . . . . . . . . . 263

. . . . . . . . . . . . . . . . . . . 267

Contents 13

cfgStandardSchema . . . . . . . . . . . . . . . . . . . 271

Event Filter Operation and Event Mask Properties

DRAC 4-Generated Event Mask Definitions

. . . 273

. . . . . . . 273

System-Generated Alert Mask Definitions . . . . . . . 275

Alert Filter Properties

Alert Test Commands

. . . . . . . . . . . . . . . . . . 276

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

14 Contents

DRAC 4 Overview

The Dell™ Remote Access Controller 4 (DRAC 4) is a systems management hardware and software solution designed to provide remote management capabilities, crashed system recovery, and power control functions for Dell PowerEdge™ systems.

By communicating with the system’s baseboard management controller (BMC), the DRAC 4 can be configured to send you email alerts for warnings or errors related to voltages, temperatures, and fan speeds. The DRAC 4 also logs event data and the most recent crash screen (for systems running the Microsoft probable cause of a system crash.

Depending on your system, the DRAC 4 hardware is either a daughter card (DRAC 4/I) or a half-length PCI card (DRAC 4/P). The DRAC 4/I and DRAC 4/P are identical except for the hardware differences (see "DRAC 4 Hardware Featu re s" ).

The DRAC 4 has its own microprocessor and memory, and is powered by the system in which it is installed. The DRAC 4 may be preinstalled on your system, or available separately in a kit.

To get started with the DRAC 4, see "Installing and Setting Up the DRAC 4."

Windows® operating system only) to help you diagnose the

What’s New In This DRAC 4 Release?

For this release, the DRAC 4 firmware version 1.60:

• Supports Microsoft Windows Server® 2008.

• Supports an option to allow users to specify LDAP or Global Catalog servers to handle user authentication.

• Provides the ability to specify a list of LDAP servers and Global Catalog servers.

DRAC 4 Overview 15

• Supports a new macro—<RightCtrl>+<ScrlLock><ScrlLock> key code sequence to initiate a crash dump of the Microsoft Windows operating system. For more information, see the Microsoft Knowledge Base at:

• Provides DRAC 4/P support on the Dell PowerVault™ 100.

http://support.microsoft.com/kb/256986/

NOTE: You must keep the <RightCtrl> key pressed during the additional

keystrokes.

DRAC 4 Hardware Features

Figure 1-1 shows the DRAC 4/I hardware features and Figure 1-2 shows the DRAC 4/P hardware features.

Figure 1-1. DRAC 4/I Hardware Features

RJ-45 Connector

16 DRAC 4 Overview

Figure 1-2. DRAC 4/P Hardware Features

Video Connector

RJ-45 Connector

Management Connector

Hardware Specifications

Power Requirements

Table 1-1 lists the power requirements for the DRAC 4.

Table 1-1. DRAC 4 Power Requirements

System Power

1.2 A on +3.3 V AUX (maximum)

550 mA on +3.3 V main (maximum)

0 mA on+5V main (maximum)

DRAC 4 Overview 17

Connectors

NOTE: The DRAC 4 hardware installation instructions are located in the Installing a

Remote Access Card document or the Installation and Troubleshooting Guide

included with your system. Ensure that you connect the management cable and the local video monitor (if present) to the DRAC 4/P in PCI slot 4.

The DRAC 4 provides a dedicated 10/100 Mbps RJ-45 NIC and a connector for mounting the card to the system board. The DRAC 4/P also provides a video connector, and a 30-pin Management Connector.

DRAC 4 Ports

Table 1-2 identifies the ports used by the DRAC 4. This information is required when opening firewalls for remote access to a DRAC 4.

Table 1-2. DRAC 4 Port Numbers

DRAC 4 Port Number Used For

Ports on DRAC 4 listening for connection (server):

161

443

3668

5869

5900

Ports that DRAC 4 uses as a client:

162

636

3269

Secure Shell (configurable)

Telnet (configurable)

HTTP (configurable)

SNMP Agent (not configurable)

HTTPS (configurable)

Virtual Media server (configurable)

Remote racadm spcmp server (not configurable)

Console Redirection (configurable)

SMTP (not configurable)

DNS (not configurable)

DHCP-assigned IP address

TFTP (not configurable)

SNMP trap (not configurable)

LDAP (not configurable)

LDAP for global catalog (GC) (not configurable)

18 DRAC 4 Overview

Supported Remote Access Connections

Table 1-3 lists the features of each type of connection.

Table 1-3. Supported Remote Access Connections

Connection Features

DRAC 4 NIC

Serial port

• 10/100 Mbps Ethernet

•DHCP support

• SNMP traps and email event notification

• Dedicated network interface for the DRAC 4 Web-based interface

• Support for Telnet console and racadm CLI commands including system boot, reset, power-on, and shutdown commands

• Support for Serial console and racadm CLI commands including system boot, reset, power-on, and shutdown commands

• Support for text-only console redirection to a VT-100 terminal or terminal emulator

DRAC 4 Security Features

The DRAC 4 provides the following security features:

• User authentication through Microsoft Active Directory® (optional) or hardware-stored user IDs and passwords

• Role-based authority, which provides each user with specific privileges

• User ID and password configuration through the Web-based interface or racadm CLI

• racadm CLI and Web-based interface operation, which supports 40-bit SSL encryption and 128-bit SSL encryption (for countries where 40- bit is not acceptable).

NOTE: Telnet does not support SSL encryption.

• Session time-out configuration (in minutes) through the Web-based interface or racadm CLI

DRAC 4 Overview 19

• Configurable IP ports (where applicable)

• Secure Shell (SSH), which uses an encrypted transport layer for higher security. SSH is available on DRAC 4 firmware 1.40 and later.

Supported Platforms

The DRAC 4/I is supported on the following Dell systems:

• PowerEdge 1850

• PowerEdge 2800

• PowerEdge 2850

The DRAC 4/P is supported on the following systems:

• PowerVault 100

• PowerEdge 800

• PowerEdge 830

• PowerEdge 840

• PowerEdge 850

• PowerEdge 860

• PowerEdge 1800

• PowerEdge 6800

• PowerEdge 6850

•PowerEdge R200

Supported Operating Systems

Table 1-4 lists the operating systems that support the DRAC 4.

See the Dell Systems Software Support Matrix located on the Dell Support website at support.dell.com for specific operating system support for each platform listed in "Supported Platforms."

20 DRAC 4 Overview

Table 1-4. Supported Operating Systems

Operating System

Family

Microsoft Microsoft Windows Server™ 2008 Web, Standard,

Enterprise, and Core Edition (x86)

Microsoft Windows Server 2008 Standard, Enterprise, DataCenter, and Core Edition (x64)

Windows 2000 Advanced Server™ with Service Pack 4 (SP4)

Windows Server 2000

with SP4

Windows Server 2003 R2 Enterprise, Standard, and Web Editions with SP2 (32-bit)

Windows Server 2003 R2 Standard and Enterprise Edition with SP2 (32-bit x86_64)

Windows Server 2003 Standard and Enterprise Editions x64 Editions with SP1

Windows Small Business Server 2003 Standard and Premium Editions

Windows Small Business Server 2003 with SP1

Windows Storage Server 2003 R2 Express and Workgroup x64 Editions (x86_64)

Windows Vista™

DRAC 4 Overview 21

Table 1-4. Supported Operating Systems

(continued)

Operating System Family

Red Hat

Operating System

Enterprise Linux® WS, ES, and AS (version 3) (x86 and x86_64)

Enterprise Linux WS, ES, and AS (version 4) (ia32 and x86_64)

Enterprise Linux WS, ES, and AS (version 4) (x86 and x86_64)

Enterprise Linux WS, ES, and AS (Version 4.5) (x86)

Enterprise Linux WS, ES, and AS (Version 4.5) (x86_64)

Enterprise Linux WS and AS (Version 4.5) (ia64)

Enterprise Linux 5 (x86 and x86_64)

NOTE: When using DRAC 4 with Red Hat Enterprise Linux

(version 5) systems, support is limited to a managed node and racadm CLI; managed console (web-based interface) is not supported.

SUSE

Linux Enterprise Server 9 with SP3 (x86_64)

Linux Enterprise Server 9 with Update 2 and 3 (x86_64)

Linux Enterprise Server 10 with Update 3 (x86_64) Gold

Supported Web Browsers

Table 1-5 lists the Web browsers that support the DRAC 4.

See the Dell Systems Software Support Matrix located on the Dell Support website at support.dell.com for the latest information.

NOTE: The Console Redirection feature requires that you install a supported Java

Virtual Machine (JVM). For a list of the supported JVM plug-ins, see the DRAC 4 readme on the Dell Support website at support.dell.com on the Systems Management documentation Web page.

NOTICE: The Virtual Media client requires that you use Microsoft Internet

Explorer

if using a Windows operating system.

22 DRAC 4 Overview

Table 1-5. Supported Web Browsers

Operating System Supported Web Browser

Windows Internet Explorer 6.0 (32-bit) with SP2 for Windows

XP and Windows 2003 R2 SP2 only.

Internet Explorer 7.0 for Windows Vista, Windows XP, and Windows 2003 R2 SP2 only.

NOTE: When you are using Internet Explorer on

systems running Microsoft Windows, to view localized versions of the DRAC 4 Web-based interface, open the Windows Control Panel, double-click the Regional Options icon, and select the desired locale from the Your locale (location) drop-down menu.

Linux Mozilla Firefox 1.5 (32-bit) on SUSE Linux

(version 10) only.

Mozilla Firefox 2.0 (32-bit).

Supported Web Browsers for 64-Bit Operating Systems

If your system is running a supported 64-bit operating system (see Table 1-4), install and run a supported 32-bit Web browser (see Table 1-5). Otherwise, you may experience unexpected results when running Virtual Media and other processes.

If your system is running a supported 64-bit version of Windows, the supported 32-bit version of Internet Explorer is installed by default.

If your system is running a supported 64-bit version of Red Hat Enterprise Linux, install the supported version of Mozilla or Mozilla Firefox. These Web browsers are located on your operating system CDs that are included with your system and on the Mozilla website located at www.mozilla.org/download.html.

Disabling the Whitelist Feature in Mozilla Firefox

Firefox includes a "whitelist" feature that provides additional security. When the whitelist feature is enabled, the browser requires user permission to install plug-ins for each distinct site that hosts the plug-in. This process requires you to install a plug-in for each distinct RAC IP/DNSname, even though the plug-in versions are identical.

DRAC 4 Overview 23

To disable the whitelist feature and avoid repetitive, unnecessary plug-in installations, perform the following steps:

Open a Firefox Web browser window.

In the address field, type the following and press <Enter>:

about:config

In the

Preference Name

xpinstall.whitelist.required

The values for bold text. The changes to

In the

Ensure that

Va l ue

Preferences Name

Preference Name, Status, Ty p e Status

false

Va l ue

true

column, locate and double-click

value changes to

column, locate

true

. If not, double-click

user set

xpinstall.enabled

, and

Va l u e

change to

and the

xpinstall.enabled

Va l u e

value

to set

Features

The following is a list of features available on the DRAC 4.

• Dynamic registration of the DRAC 4 name in the Domain Name System (DNS).

• Ability to log into DRAC with a short domain name. If the user domain name does not contain a period (.), then the specified root domain will be appended to the user domain name. For example, if the root domain is set to

xyz.com

• Remote management and monitoring of a system through the DRAC 4 Web-based interface, serial connection, or telnet connection.

• Configuring Microsoft Active Directory to give you access to the DRAC 4, allows you to add and control the DRAC 4 user privileges of your existing users in your Active Directory.

• Console redirection that allows you to remotely use the managed system keyboard, video, and mouse functions.

• Virtual Media feature that enables the managed system to remotely access a diskette or CD located on the management station.

, and you try to log in as

username@abc.xyz.com

abc\username

, the DRAC 4 will take the

24 DRAC 4 Overview

• Access to the system event log (SEL) and DRAC 4 logs and last crash screen (of the crashed or unresponsive system) independent of the operating system state.

• Integrated launch of the DRAC 4 interface from Server Administrator and IT Assistant.

• Ability to alert you to potential problems on the managed system by sending either an email message or an SNMP trap through the DRAC 4 NIC to a management station.

• Ability to configure the DRAC 4 and update DRAC 4 firmware locally or remotely using the racadm command-line utility, a scriptable interface.

• Ability to perform power management functions, such as shutdown and reset, remotely from a management console.

• Password-level security management and SSL encryption.

• Role-based authority that provides assignable permissions for different systems management tasks.

Installing and Setting Up the DRAC 4

This chapter provides information about how to install and setup your DRAC 4 hardware and software.

Before You Begin

Gather the following items that came with your system prior to installing and configuring the DRAC 4 software.

• DRAC 4 hardware (already installed or in the optional kit)

• The instructions for installing DRAC 4 in this chapter

•

Dell Systems Console and Agent

•

Dell Systems Documentation

Installing the DRAC 4 Hardware

NOTE: The DRAC 4 connection emulates a USB keyboard connection. As a result,

when you restart the system, the system will not notify you if your keyboard is not attached.

The DRAC 4 may be preinstalled on your system, or available separately in a kit. To get started with the DRAC 4 that is already installed on your system, see "Software Installation and Configuration Overview."

If a DRAC 4 is not installed on your system, see the Installing a Remote Access

Card

document that came with your DRAC 4 kit or see your platform

Installation and Troubleshooting Guide for hardware installation instructions before proceeding.

NOTE: Removing expansion cards, such as the DRAC 4, is documented in the

Installation and Troubleshooting Guide that is included with your system.

Installing and Setting Up the DRAC 4 27

Software Installation and Configuration Overview

This section provides a high-level overview of the DRAC 4 software installation and configuration process. Configure your DRAC 4 using the Web-based interface, racadm CLI, or Serial/Telnet console. Network configuration can also be performed using operating system utilities (Option ROM).

For more information about the DRAC 4 software components, see "Installing the Software on the Managed System."

NOTE: For basic information about using the Red Hat Enterprise Linux operating

system, see "DRAC 4 Software Basics for Red Hat Enterprise Linux."

Installing Your DRAC 4 Software

To install your DRAC 4 software, perform the following steps in order:

Update the system BIOS.

Install the software on the managed system. See "Installing the Software on the Managed System."

Install the software on the management station. See "Installing the Software on the Management Station."

Configuring Your DRAC 4 Software

To configure your DRAC 4 software, perform the following steps in order:

Select one of the following configuration tools:

NOTICE: Using more than one configuration tool at the same time may

generate unexpected results.

• Web-based interface

•racadm CLI

• Serial/Telnet console

• Operating system utilities (Option ROM)

Configure the DRAC 4 network settings. See "Configuring the DRAC 4 Network Settings."

Add and configure DRAC 4 users. See "Adding and Configuring DRAC 4 Users."

28 Installing and Setting Up the DRAC 4

Configure the Web browser to connect to the Web-based interface. See "Configuring a Supported Web Browser."

Install the Sun Java plug-in. See "Installing the Sun Java Plug-In."

NOTE: The Sun Java plug-in is only required if you are using the Console

Redirection feature.

Disable the Windows Automatic Reboot Option. See "Disabling the Windows Automatic Reboot Option."

Update the DRAC 4 Firmware. See "Updating the DRAC 4 Firmware."

Access the DRAC 4 through a network. See "Accessing the DRAC 4 Through a Network."

Registering the DRAC Host Name With DNS Using DHCP

In DRAC 4 version 1.40 and later, you can configure your DHCP server to dynamically register the DRAC DNS name in your DNS server database. By enabling encryption in both the DHCP and DNS servers, the DRAC DNS name can be registered in a secure environment.

To configure your DRAC to allow the DHCP server to update the DNS database, set the cfgNicUseDhcp object value to 1 (TRUE) and cfgDNSRegisterRac object value to 0 (FALSE). With this configuration, the DRAC will supply cfgDNSRacName to the DHCP server. See "cfgLanNetworking" for information about these object property settings.

NOTE: When you configure the DRAC, the DHCP server must also be configured to

perform the DNS database update.

Installing the Software on the Managed System

Installing software on the managed system is optional. Without the managed system software, you lose the ability to use the racadm locally, and for the RAC to capture the last crash screen.

To install the managed system software, install the software on the managed system using the Dell Systems Console and Agent CD. For instructions about how to install this software, see your Quick Installation Guide or Server Administrator User's Guide.

Installing and Setting Up the DRAC 4 29

Managed system software will install your choices from the following components on the managed system: the appropriate version of Server Administrator and the appropriate DRAC 4 agent or only the DRAC 4 agent.

NOTE: Do not install the DRAC 4 management station software and the DRAC 4

managed system software on the same system.

Depending on the operating system, the DRAC 4 agent consists of either Microsoft Windows services, Novell NLMs, or Red Hat Enterprise Linux agents. The DRAC 4 agent automatically starts when you boot the managed system. If you install only the DRAC 4 agent, you will not have the ability to view the system’s last crash screen or use the Watchdog feature. For more information about the last crash screen, see "Viewing the Last System Crash Screen." For more information about the Watchdog feature, see "System Information."

Configuring the Managed System to Capture the Last Crash Screen

Before the DRAC 4 can capture the last crash screen, configure the managed system with the following prerequisites.

Install the managed system software. For more information about installing the managed system software, see the

User's Guide

Run a supported Microsoft Windows operating system with the Windows

"automatically reboot" feature deselected in the

Recovery Settings

Enable the watchdog timer and set the watchdog recovery action to

Power Off

, or

Power Cycle

. To configure the watchdog timer, you must use Server Administrator or IT Assistant. For information about how to configure the watchdog timer, see the the

IT Assistant User's Guide

. To ensure that the last crash screen can be

Server Administrator User's Guide

captured, the watchdog timer must be set to 30 seconds or greater. The default setting is 480 seconds or 8 minutes.

The last crash screen is not available when the Watchdog recovery action is set to

Shutdown

Power Cycle

if the managed system is powered off.

Server Administrator

Windows Startup and

Reset

30 Installing and Setting Up the DRAC 4

+ 262 hidden pages

Dell Remote Access Controller 4 Version 1.60 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

DRAC 4 Overview

What’s New In This DRAC 4 Release?

DRAC 4 Hardware Features

Hardware Specifications

Power Requirements

Connectors

DRAC 4 Ports

Supported Remote Access Connections

DRAC 4 Security Features

Supported Platforms

Supported Operating Systems

Supported Web Browsers

Supported Web Browsers for 64-Bit Operating Systems

Disabling the Whitelist Feature in Mozilla Firefox

Features

Other Documents You May Need

Installing and Setting Up the DRAC 4

Before You Begin

Installing the DRAC 4 Hardware

Software Installation and Configuration Overview

Installing Your DRAC 4 Software

Configuring Your DRAC 4 Software

Registering the DRAC Host Name With DNS Using DHCP

Installing the Software on the Managed System

Configuring the Managed System to Capture the Last Crash Screen