Dell Remote Access Controller 4 Version 1.50 Owner's Manual

####################################################################

DELL(TM) REMOTE ACCESS CONTROLLER (DRAC) 4

####################################################################

This document contains updated information about the Dell Remote
Access Controller 4 (DRAC 4/I and DRAC 4/P).

For more information about DRAC 4, including installation and
configuration information, see the "Dell Remote Access Controller 4
User's Guide" and the "Dell OpenManage(TM) Server Administrator
User's Guide." These documents are located on your product
documentation CD.

####################################################################
TABLE OF CONTENTS
####################################################################

This file contains the following sections:

* Criticality

* Minimum Requirements

* Release Highlights

* Known Issues for DRAC 4

* Known Issues for Managed Server Operating Systems

* Known Issues for Documentation

####################################################################
CRITICALITY
####################################################################

3 - Optional

####################################################################
MINIMUM REQUIREMENTS
####################################################################

The following subsections list operating systems that are compatible
with the Dell Remote Access Controller (DRAC) 4.

====================================================================
SUPPORTED SYSTEMS
====================================================================

DRAC 4/I is supported on the following Dell PowerEdge(TM) systems:
1850, 2800, and 2850

file:///T|/htdocs/SOFTWARE/smdrac3/drac4/1.50/en/readme/readme.txt[10/26/2012 10:03:23 AM]

DRAC 4/P is supported on the following PowerEdge systems:

800, 830, 850, 840, 860, 1800, 6800, and 6850

not supported.

====================================================================
SUPPORTED OPERATING SYSTEMS
====================================================================

The DRAC 4 is supported on the following operating systems:

* Microsoft Windows(R) 2000 Server family

The Windows 2000 Server family includes

- Windows 2000 Advanced Server(TM) with Service Pack 4 (SP4).

- Windows 2000 Server with SP4.

- Windows 2000 Professional with SP4.

NOTE: Windows 2000 Professional with SP4 support is limited to
managed console (web-based interface) and Management Station
software (remote racadm CLI).

* Microsoft(R) Windows Server(TM) 2003 family

The Windows Server 2003 family includes

- Windows Server 2003 R2 (Enterprise and Standard Editions) with
SP2 (32-bit).

- Windows Server 2003 (Web Edition) with SP2 (32-bit).

- Windows Server 2003 R2 Standard and Enterprise Edition with SP2
(32-bit x86_64).

- Windows Server 2003 Standard and Enterprise Editions x64 Editions
with SP1.

- Windows Small Business Server 2003 Standard and Premium Editions.

- Windows Small Business Server 2003 with SP1.

- Windows Storage Server 2003 R2 Express and Workgroup x64 Editions
(x86_64).

* Windows XP Professional SP2.

* Windows Vista(TM).

NOTE: Windows XP Professional SP2 and Windows Vista support is
limited to managed console (web-based interface) and Management
Station software (remote racadm CLI).

* Red Hat(R) Enterprise Linux WS, ES, and AS (version 4)
(x86 and x86_64).

* Red Hat Enterprise Linux 5 (x86 and x86_64).

NOTE: When using DRAC 4 with Red Hat Enterprise Linux (version 5)
systems, support is limited to a Managed Node software only
(includes local Racadm support but not remote Racadm and Racvmcli
support); Management Station software (includes remote Racadm and
Racvmcli support) and Managed console (web-based interface) are

file:///T|/htdocs/SOFTWARE/smdrac3/drac4/1.50/en/readme/readme.txt[10/26/2012 10:03:23 AM]

DRAC4 does not support the XEN kernel option of Red Hat Enterprise

1. In Internet Explorer, on the "Tools" menu, click

Linux (version 5).

* SUSE(R) Linux Enterprise Server 9 with Update 3 (x86_64).

* SUSE Linux Enterprise Server 10 (x86_64) Gold.

NOTE: DRAC4 does not support the XEN kernel option of SLES 10.

======================================================================
SUPPORTED WEB BROWSERS
======================================================================

* Microsoft Internet Explorer 6.0 (32-bit) with SP1 for Windows 2000
Server family.

* Microsoft Internet Explorer 6.0 (32-bit) with SP2 for Windows XP and
Windows 2003 family.

* Microsoft Internet Explorer 7.0 for Windows Vista, Windows XP, and
Windows 2003 family.

* Mozilla Firefox 1.5 (32-bit) on SUSE Linux (version 10) only.

* Mozilla Firefox 2.0 (32-bit).

NOTE: Localized Keyboard support requires JVM 1.4.2 on Red Hat
Enterprise Linux configurations. DRAC 4 does not support JVM 1.5
(141766)

Virtual Media requires Internet Explorer on a Windows-based management
workstation, or Mozilla, on a Red Hat Enterprise Linux-based
management workstation.

NOTE: All browsers must have Sun(TM) Java VM Plug-in 1.4.2 or later
installed to use the DRAC 4 Console Redirection feature. The
Java cache must be cleared and disabled from Java plug-in
control panel. On the Windows operating system, perform the
following steps to clear and disable the Java cache:

1. Click "Settings"->"Control Panel"->"Java Plug-in."

2. Click the "Cache" tab.

3. Click "Clear."

4. Deselect the "Enable Caching" check box to disable the cache.

5. Click "Apply."

6. Close and restart the browser.

NOTE: When upgrading the DRAC 4 firmware, temporary Internet files
should be deleted. When using Internet Explorer on systems
running Microsoft Windows, perform the following steps to delete
the temporary files:

file:///T|/htdocs/SOFTWARE/smdrac3/drac4/1.50/en/readme/readme.txt[10/26/2012 10:03:23 AM]

"Internet Options."

2. On the "General" tab, click "Delete Files."

- Hardware Events bucket in Event viewer

3. Click "OK" on the next message to confirm.

NOTE: When you are using Internet Explorer on systems running
Microsoft Windows, to view localized versions of the DRAC 4
Web-based interface, open the Windows Control Panel,
double-click the Regional Options icon, and select the desired
locale from the Your locale (location) drop-down menu.

=====================================================================
SUPPORTED FIRMWARE VERSIONS
=====================================================================

RAC Firmware Version: 1.50
RAC IDE Option ROM version: 341027

####################################################################
RELEASE HIGHLIGHTS
####################################################################

* Standard Schema with Microsoft Active Directory(R) -- Provides
standard Active Directory objects for use in managing DRAC 4 users
and user privileges. See "Standard Schema Active Directory
Overview."

* Single Forest, Multiple Trees Support for Active Directory -­ Provides support for user authentication across multiple trees in
a single forest in Active Directory.

####################################################################
KNOWN ISSUES FOR DRAC 4
####################################################################

The following subsections list the known issues regarding the
implementation and operation of the DRAC 4:

* When connecting to the DRAC 4 VKVM console, you may receive a
warning message that says the DRAC's hostname does not match the
certificate host name. DRAC cards ship with a default server
certificate, which has the same hostname for every card. While
customers can choose to trust this default certificate, it is
recommended that customers generate a CSR (certificate signing
request) with the correct hostname of the DRAC card, and sign it
with a trusted CA (certificate authority). This signed certificate
can be uploaded to the DRAC card, which will prevent the hostname
mismatch warning message from popping up. For more information,
refer to the DRAC 4 User's Guide. (110258)

* When using the DRAC 4 command to restart or shut down a system
running Microsoft Windows Server 2003 R2 that has the R2 IPMI
driver installed, multiple events will be logged in the:

file:///T|/htdocs/SOFTWARE/smdrac3/drac4/1.50/en/readme/readme.txt[10/26/2012 10:03:23 AM]

- Hardware Log in Server Administrator and

- System Event Log (SEL)

will be valid only after the RAC local time has passed this

These events are used by the Windows IPMI driver to store the
shutdown comment that describes why the system was shut down or
restarted. You can ignore these messages and can remove them by
clearing the SEL manually. You can prevent these events from being
logged in the SEL by uninstalling the Microsoft IPMI driver using
the "rundll32 ipmisetp.dll, RemoveTheDevice" command in the command
prompt. You can reinstall the driver using the "rundll32 ipmisetp.
dll, AddTheDevice" command. (44807)

* You must disable the Internet Explorer Enhanced Security
Configuration component to use the Virtual Media Active X Plugin
on Microsoft Windows Server 2003 Internet Explorer. (24901)

* When adding Active Directory Universal Groups from separate
domains, you must create an Association Object with Universal
Scope. The Default Association objects created by the Dell Schema
Extender Utility are Domain Local Groups only and will not work
with Universal Groups from other domains. (33658)

* The Virtual Floppy is not available during an Operating System
installation that uses either the virtual CDROM or the local CDROM.

* The Microsoft Windows 2003 R2 operating system may show the
following events in the System Event Log (SEL) when a graceful
shutdown event, OS runtime stop event, or OS OEM event occurs:

System Event: Unknown Sensor type sensor unknown sensor status
System Event: Unknown Sensor status
System Event: OS watchdog unknown sensor status

* In previous DRAC 4 releases, the DRAC 4 sometimes stopped booting,
which then required that you re-install the DRAC firmware using the
firmware repair diskettes. This issue has been resolved in this
release and should no longer occur. (153802)

* The DRAC 4 does not check the static IP address and netmask for
validity, other than verifying the values are between 0 and 255,
and that the result is not 0.0.0.0 or 255.255.255.255. (152586)

* When upgrading the DRAC 4 firmware from version 1.0, the
cfgDNSRacName property in the cfgLanNetworking group cannot contain
an underscore ("_"). You can substitute a different character in
the property, such as a dash ("-"), to perform the upgrade. An
example of a valid racadm command to set this property is:

racadm config -g cfgLanNetworking -o cfgDNSRacName RAC-xxxx

(151550)

* An Active Directory security certificate dated with a GMT timestamp

file:///T|/htdocs/SOFTWARE/smdrac3/drac4/1.50/en/readme/readme.txt[10/26/2012 10:03:23 AM]

timestamp value. The RAC only recognizes local time. (150993)

* The DRAC 4 software requires APIC mode on the server. PIC mode is

9. Now, restart the browser, log in to DRAC 4, and navigate to

not supported. (149034)

* When a user makes the initial connection to the DRAC 4 via
SSH but has not yet authenticated, other users are prevented
from connecting to the single DRAC 4 SSH session until the initial
connection is dropped or after the timeout. The initial connection
is dropped after a failed login attempt or in approximately 30
seconds if authentication is not attempted. (150493)

* When connecting to a remote DRAC 4 using a Firefox Web browser on
a Red Hat Enterprise Linux 5 (x86_64) or SUSE Linux Enterprise
Server 9 with Update 3 (x86_64) or 10 (x86_64) Gold, the Virtual
Media feature may not be available. The browser displays the error:

"Virtual Media Plug-in is not installed or running."

This is because the browser is detecting the 64bit OS rather than
the Firefox bit-ness. Since the Virtual Media plugin is not
supported on a 64-bit browser this check will prevent the install of
the Virtual Media plugin.

Perform the following steps to manually install the plugin:

1. Download the 32-bit version of Firefox and install it on your
home directory.

2. From the command prompt go to the location where you have
installed Firefox and launch Firefox from there.

3. Log in to DRAC 4 and navigate to the "Properties" page.

4. Change the Web address in the browser window from
"https://<DRAC4-IP-address>/cgi/main" to
"https://<DRAC4-IP-address>/rac4vm.xpi," and press Enter.

Firefox prompts you with an "Opening rac4vm.xpi" dialog, allowing
you to save the file to your local file system.

5. Click "OK" and save the file to a temporary location (for
example: /tmp/rac4vm.xpi).

6. Log out of the DRAC 4, and then specify the Web address of the
"rac4vm.xpi" file (for example: file:///tmp/rac4vm.xpi).

7. Firefox presents you with the "Software Installation" dialog:
Click the "Install" button to continue.

8. After installation completes, close the browser, and delete
the "/tmp/rac4vm.xpi" file.

file:///T|/htdocs/SOFTWARE/smdrac3/drac4/1.50/en/readme/readme.txt[10/26/2012 10:03:23 AM]