Dell Printer Management Pack User Manual
Dell Printer Management Pack Suite Version 5.0 For
Microsoft System Center Operations Manager And
Microsoft System Center Essentials
User's Guide
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
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Rev. A00
Contents
Notes, Cautions, and Warnings...................................................................................................2
1 Overview.......................................................................................................................................5
What Is New In This Release...................................................................................................................................5
Key Features Of Dell Printer Management Pack......................................................................................................5
About Dell Printer Management Pack Suite Version 5.0..........................................................................................5
Supported Dell Printers............................................................................................................................................6
Mono Laser Printers...........................................................................................................................................6
Color Laser Printers............................................................................................................................................7
Mono Laser Multifunction Printer......................................................................................................................7
Color Laser Multifunction Printer.......................................................................................................................7
2 Dell Printer Management Pack Operations............................................................................9
Discovery And Grouping...........................................................................................................................................9
Discovering A Dell Printer..................................................................................................................................9
Discovering Network Devices............................................................................................................................9
Monitoring ................................................................................................................................................................9
Health Status Indicators.....................................................................................................................................9
Alerts Views ....................................................................................................................................................11
Diagram Views.................................................................................................................................................11
State Views......................................................................................................................................................13
Tasks ......................................................................................................................................................................13
Launching Printer Console...............................................................................................................................13
Customizing The Dell Printer Management Pack...................................................................................................13
Unit Monitors....................................................................................................................................................13
Object Discoveries...........................................................................................................................................14
Customizing Alert Rules...................................................................................................................................14
3 Related Documentation And Resources...............................................................................15
Microsoft Guidelines For Performance And Scalability For Operations Manager.................................................15
Obtaining Technical Assistance.............................................................................................................................15
Contacting Dell.......................................................................................................................................................15
4 Troubleshooting.........................................................................................................................17
Issues And Resolutions..........................................................................................................................................17
4
Overview
The Dell Printer Management Pack Suite version 5.0 for Microsoft System Center 2012 Operations Manager, Microsoft
System Center 2012 SP1 Operations Manager, Microsoft System Center Operations Manager 2007 R2, and Microsoft
System Center Essentials (SCE) 2010 environment allows you to monitor, and ensure the availability of the Dell printers.
CAUTION: Perform the procedures in this document only if you have proper knowledge and experience in using
Microsoft Windows operating system and System Center Operations Manager 2007 R2, System Center 2012
Operations Manager, System Center 2012 SP1 Operations Manager, and System Center Essentials 2010, to avoid
data corruption and/or data loss.
NOTE: The readme file packaged in the self-extracting executable Dell_Printer_Management_Pack_v5.0_A00.exe
contains the latest information about software management pack and information about known issues. The latest
readme file is available at dell.com/support/manuals.
NOTE: All references to OpsMgr in this guide are applicable to Microsoft System Center 2012 Operations Manager,
Microsoft System Center Operations Manager 2007 R2, Microsoft System Center 2012 SP1 Operations Manager,
and Microsoft System Center Essentials 2010, unless otherwise specified.
What Is New In This Release
• Support for latest Dell printers. To view the list of supported Dell printers, see Supported Dell Printers.
• Support for Microsoft System Center 2012 Operations Manager and Microsoft System Center 2012 SP1
Operations Manager.
• Support for Microsoft Windows Server 2012 as management server operating system.
1
Key Features Of Dell Printer Management Pack
The following table lists the key features and functionality of the Dell Printer Management Pack Suite version 5.0.
Table 1. Features And Functionality
Feature Functionality
Discovery Supports discovery of Dell printers in a network.
Inventory Performs inventory of the supported Dell printers.
Monitoring Supports health monitoring of Dell printers in a network.
Launching printer console Launches the printer console from the OpsMgr console.
Display alerts from Dell printer Displays the Simple Network Management Protocol
(SNMP) based alerts for the monitored Dell printer in the
Alerts Views of the OpsMgr console.
About Dell Printer Management Pack Suite Version 5.0
The following table describes the printer management packs and their dependencies with each other:
5
Table 2. Management Pack Functionality And Dependencies Management Pack
Supported OpsMgr Version Management Pack/Utility Description Dependency
OpsMgr 2007 R2 and SCE
2010
Dell Printer (SCOM 2007
R2/SCE 2010) MP —
Dell.NetworkDevice.Printer.
mp
Management Pack for
instrumenting supported
Dell printers.
Dell Base Hardware Library
4.0 —
Dell.Connections.Hardware
Library.mp
OpsMgr 2012 and OpsMgr
2012 SP1
Dell Printer (SCOM 2012)
MP —
Dell.Printer.OM12.mp
Management Pack for
instrumenting supported
Dell printers.
Supported Dell Printers
The Dell Printer Management Pack Suite version 5.0 supports the following Dell printers:
Mono Laser Printers
The supported mono laser printers are:
• Dell 1130n
• Dell 1135n
• Dell 1720dn
• Dell 2330dn
• Dell 2350d/dn
• Dell 2355dn
• Dell 3330dn
• Dell 3333dn
• Dell 3335dn
• Dell 5210n
• Dell 5230dn
• Dell 5310n
• Dell 5330dn
• Dell 5350dn
• Dell 5530dn
• Dell 5535dn
• Dell 7330dn
• Dell B1160w wireless
• Dell B1265dnf
• Dell B2360d/dn
• Dell B2365dnf
• Dell B3460dn
• Dell B3465 dn/dnf
• Dell B5460dn
• Dell B5465dnf
• Dell B1260dn
Dell Base Hardware Library
4.0 —
Dell.Connections.Hardware
Library.mp
6
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