Dell Precision 420 User Manual

DellPrecision™WorkStation420SystemsServiceManual

Desktop Chassis — Removing and Replacing Parts Mini Tower Chassis — Removing and Replacing Parts

NOTE: You can obtain the latest version of this document from the Support section of the Dell Web site at http://www.dell.com.

Notes, Notices, and Cautions

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, notices, and cautions, and they are used as follows:

Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks used in this text: Dell, Dell Precision, and the DELL logo are trademarks of Dell Computer Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.

Initial release: 30 Nov 1999

NOTE: A NOTE indicates important information that helps you make better use of your system.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

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Desktop Chassis — RemovingandReplacingParts:DellPrecision™WorkStation420 Systems Service Manual

Overview

This section provides procedures for removing and replacing the components, assemblies, and subassemblies in the Dell Precision WorkStation 420 desktop chassis system.

Unless otherwise noted, each procedure assumes that the following conditions exist:

l You have performed the steps in "Precautionary Measures." l You have removed the computer cover. l You can replace or reinstall a part by performing the removal procedure in reverse order unless additional information is provided.

Recommended Tools

Most of the procedures in this file require the use of one or more of the following tools:

l #2 Phillips-head screwdriver l A wrist grounding strap as explained in "Precautionary Measures."

Precautionary Measures

Before you perform any procedure in this section, take a few moments to read the following caution for your personal safety and to prevent damage to the system from electrostatic discharge (ESD).

Overview

Control Panel

Recommended Tools

Chassis Intrusion Switch

Precautionary Measures

Drives

Restarting the System

Power Supply

Computer Cover

System Board Components

Interior Service Label

RIMMs

Internal View

Microprocessor/Heat Sink Assembly

Front-Panel Inserts

Cooling Fan

Expansion Cards

Battery

Expansion-Card Guide

System Board

CAUTION: FOR YOUR PERSONAL SAFETY AND PROTECTION OF THE EQUIPMENT

Before you start to work on the system, perform the following steps in the sequence listed:

1. Turn off the computer and all peripherals.

2. Disconnect the computer and peripherals from their AC power sources. Also, disconnect any telephone or telecommunication lines

from the computer. Doing so reduces the potential for personal injury or shock.

3. If you are disconnecting a peripheral from the computer or are removing a component from the system board, wait 10 to 20 seconds after disconnecting the computer from AC power before disconnecting the peripheral or removing the component to avoid possible damage to the system board.

4. Wear a wrist grounding strap, and clip it to an unpainted metal surface, such as the padlock loop on the back of the chassis. If a wrist grounding strap is not available, touch any unpainted metal surface on the back of the computer or on the computer chassis, such as

Restarting the System

To restart the system and reset the chassis intrusion detector, perform the following steps:

1. Replace the computer cover and reconnect the computer and peripherals to their power sources and turn them on.

ALERT! Cover was previously removed.

2. To reset the chassis intrusion detector, enter System Setup, select System Security,andresetChassis Intrusion to Enabled or

Enabled-Silent.

Computer Cover

Figure 1. Computer Cover Removal

To remove the desktop chassis computer cover, perform the following steps:

1. Turn off your computer and peripherals, and observe the Caution for Your Personal Safety and Protection of the Equipment described in

"Precautionary Measures."

2. If you have installed a padlock through the padlock ring on the back panel, remove the padlock.

3. Press in on the two securing buttons until the cover is free to swing up (see Figure 1).

4. Raise the back of the cover, and pivot it toward the front of the computer.

5. Lift the cover off the hooks at the front of the chassis.

Figure 2. Computer Cover Replacement

thepowersupply,todischargeanystaticchargefromyourbodybeforetouchinganythinginsidethecomputer.Whileyouwork,

periodically touch an unpainted metal surface on the computer chassis to dissipate any static electricity that might harm internal components. Also avoid touching components or contacts on a card and avoid touching pins on a chip.

5. Verify that the standby power light-emitting diode (LED) on the system board is not on. If it is on, you may need to wait 10 to 30 seconds for it to go out (see Figure 22 or the internal service label).

NOTE: When you start the system, the chassis intrusion detector will cause the following message to be displayed at the next system start-up:

NOTE: If a setup password has been assigned by someone else, contact the network administrator for information on resetting the chassis intrusion detector.

Securing buttons (2)

To replace the computer cover, perform the following steps:

1. Check all cable connections, especially those that might have come loose during your work. Fold cables out of the way so that they do not catch on the computer cover. Make sure cables are not routed over the drive bracket—they will prevent the cover from closing properly.

2. Check to see that no tools or extra parts (including screws) are left inside the computer's chassis.

3. Facing the left side of the computer, hold the cover at a slight angle as shown in Figure 2.

4. Fit the three cover hooks into the rectangular slots on the chassis. (It might be helpful to look down into the chassis to verify that the hooks are

in place.)

5. Pivot the cover down toward the back and into position. Make sure that the two securing buttons click into place.

Interior Service Label

Figure 3 shows the location of the interior service label on the inside of the top cover. This label shows the location of components within the chassis and locations of system board components and connectors. It also contains an important notice that provides instructions you need to follow to help prevent damage to your system board while you troubleshoot and service the computer system.

Figure 3. Interior Service Label

Internal View

Figure 4 shows the chassis with the top cover removed.

Figure 4. Chassis Orientation View

Securing buttons (2)

Front-Panel Inserts

Figure5.5.25-Inch Front-Panel Insert Removal

To remove a 5.25-inch front-panel insert, perform the following steps:

1. Hold the inverted top cover with the front facing you.

2. From the front of the top cover, use your thumbs to press inward on the insert until it snaps free of the cover.

To replace a 5.25-inch front-panel insert, position the two ring tabs over the posts on the inside of the bay opening, and then press the ring tabs over the posts.

Expansion Cards

The Dell Precision 420 systems provide five 32-bit Peripheral Component Interconnect (PCI) expansion card slots. Slot 5 is shared with the RAID port function.

The system contains five 32-bit expansion slots and a 32-bit AGP Pro 50 (4X) slot. If you use an AGP Pro 50 card, it occupies the AGP slot and may occupy PCI slots 1 and 2. (See Figure6 for examples of these cards.)

Figure 6. Expansion Cards

Externally accessible drive bays

Hard-disk drive bracket

System board

Expansion card slots

Padlock ring

I/O panel connectors

Security cable slot

AC power receptacle

Power supply

Drive data cable

Front-panel insert

Ring tabs (2)

Posts (2)

NOTE: Before disconnecting a peripheral from the system or removing a component from the system board, verify that the standby power LED on the system board has turned off. For the location of this LED, see Figure 22.

Figure 7. AGP Pro50 Card Extension

Figure 7 shows the card extension that may occupy PCI slots 1 and 2. The following is a list of valid expansion-card combinations:

l One AGP card and five PCI cards l One AGP card, four PCI cards, and one RAID card l One AGP Pro50 card and four PCI cards l One AGP Pro50 card, three PCI cards, and one RAID card

Expansion Card Removal

To remove an expansion card, perform the following steps.

1. Remove the computer cover.

2. Disconnect any cables connected to the card.

3. Unscrew the mounting bracket of the card you want to remove.

4. Grasp the card by its outside corners, and ease it out of its connector.

5. If you are removing the card permanently, install a metal filler bracket over the empty card-slot opening.

6. Replace the computer cover, and reconnect your computer and peripherals to their power sources and turn them on.

ALERT! Cover was previously removed.

7. To reset the chassis intrusion detector, enter System Setup, select System Security, and reset Chassis Intrusion to Enabled or

Enabled-Silent.

32-bit PCI expansion card

32-bit AGP card

CAUTION: Before you remove the computer cover, see "Precautionary Measures."

NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of your computer.

NOTE: After you remove and replace the cover, the chassis intrusion detector will cause the following message to be displayed at the next system start-up:

Expansion-Card Guide

Figure 8. Expansion-Card Guide Removal

To remove the expansion-card guide, perform the following steps:

1. Remove the hard-disk drive bracket.

2. Face the computer from the front.

From the outside of the chassis, press in with your fingers on the two tabs on the left side of the expansion-card guide (see Figure8). This will release the left tabs of the card guide from the chassis.

3. Rotate the released side of the card guide away from the chassis. The left side of the card guide will swing away from the chassis. With the left side of the card guide away from the chassis, you can then pull

the card guide back and out of the chassis, which releases the two right tabs.

Control Panel

Figure 9. Control Panel Removal

To remove the control panel, perform the following steps:

NOTE: If a setup password has been assigned by someone else, contact your network administrator for information on resetting the chassis intrusion detector.

Left tabs (2)

Right tabs (2)

Thermal sensor cable

Control panel cable

Screw

Speaker cable

Chassis intrusion switch cable

Control panel

Alignment hole

Guide pin

CAUTION: Before you remove the computer cover, see "Precautionary Measures"

1. Disconnect the control panel cable from the PANEL connector on the system board (see Figure 22 for the location of the PANEL connector).

2. Remove the mounting screw that secures the control panel to the chassis.

3. Disconnect the chassis intrusion switch cable connector from the control panel.

4. Disconnect the thermal sensor cable connector from the control panel.

5. Disconnect the speaker cable connector from the control panel.

6. Remove the control panel and cable from the chassis.

To reinstall the control panel, perform the removal procedure in reverse. When you reinstall the control panel, be sure to align the control panel alignment hole and the guide pin located on the left side of the chassis front.

Chassis Intrusion Switch

Figure 10. Chassis Intrusion Switch Removal

To remove the chassis intrusion switch, perform the following steps:

1. From inside the chassis, slide the chassis intrusion switch to the side to release it from the chassis.

2. Disconnect the chassis intrusion switch cable connector from the control panel (see Figure9).

3. Remove the chassis intrusion switch and cable from the chassis.

Note the routing of the chassis intrusion cable to ensure the replacement is routed in the same manner.

4. Install the replacement chassis intrusion switch.

5. Replace the computer cover. Then reconnect your computer and peripherals to their power sources, and turn them on.

6. To reset the chassis intrusion detector, enter System Setup, select System Security,andresetChassis Intrusion to Enabled or

Enabled-Silent.

Drives

Control panel

Screw

Chassis intrusion switch

CAUTION: Before you remove the computer cover, see "Precautionary Measures"

NOTE: After you remove and replace the cover, the chassis intrusion detector will cause the following message to be displayed at the next system start-up:

ALERT! Cover was previously removed.

Figure 11. Drive Locations

Diskette Drive Removal

To remove the 3.5-inch diskette drive assembly, perform the following steps:

1. Rotate the system power supply up and out of the system (see Figure 20).

2. Disconnect the DC power cable from the back of the diskette drive.

3. Disconnect the interface ribbon cable from the back of the diskette drive.

The other end of this ribbon cable is connected to the DISKETTE connector on the system board (see Figure 22 for the location of the DISKETTE connector).

Note the routing of the DC power and interface ribbon cables through the chassis as you disconnect them. It is important to route the cables properly when you replace them to prevent them from being pinched or crimped.

4. Press down on the retaining-tab release button (see Figure 12) and pull the drive assembly forward to remove it from the chassis.

Figure 12. Diskette Drive Removal

5. Remove the screw securing the diskette drive to the bracket (see Figure 13).

Figure 13. 3.5-Inch Drive Bracket

NOTE: In all of the following procedures, left and right refer to your left and right as you face the front of the computer.

Hard-disk drives

5.25-inchdrives (CD-ROM drive shown)

3.5-inch diskette drive

CAUTION: Before you remove the computer cover, see "Precautionary Measures"

Retaining-tab release button

6. Rotate the left side of the diskette drive up until the drive is clear of the retaining tabs.

When you replace the 3.5-inch diskette drive on the bracket, be sure that the two retaining tabs on the right side of the bracket engage the mounting holes in the side of the 3.5-inch diskette drive. Then replace the screw that holds the diskette drive to the bracket. To replace the 3.5-inch diskette drive/bracket assembly in the chassis, slide the bracket tabs into the guides on the chassis until the bracket snaps into place. Reconnect the DC power and interface cables.

5.25-Inch Diskette, LS-120 SuperDisk, Tape, or CD-ROM Drive Removal

To remove a diskette, LS-120 SuperDisk, tape, or CD-ROM drive, perform the following steps:

1. Remove the computer cover.

2. Disconnect the DC power cable and data cable from the back of the drive.

3. Squeeze the metal tabs that extend from each side of the drive bracket toward each other.

4. Pull the bracket out of the bay (see Figure 14).

Figure 14. 5.25-Inch Drive Removal

5. Turn the drive/bracket assembly upside down and remove the four screws that secure the drive to the bracket (see Figure 15).

Figure 15. 5.25-Inch Drive Bracket

3.5-inch diskette drive

Retaining tabs (2)

Bracket

Screw 1

Bracket tabs (2)

NOTE: For easier access inside the chassis, you may want to rotate the power supply out of the way temporarily. To do so, see Figure

20.

Hard-Disk Drive Bracket Removal

To remove the hard-disk drive bracket, perform the following steps.

NOTICE: If you are removing a hard-disk drive that contains data you want to keep, be sure you have a backup of your files before you begin this procedure.

1. Remove the computer cover.

2. Disconnect the DC power cable and data cable from the drive.

3. Remove the screw holding the drive bracket to the drive bay.

4. Rotate the drive bracket upward to disengage it from the latch on the drive bay, slide it to the left, and lift it out of the chassis (seeFigure16).

Figure 16. Hard-Disk Drive Bracket Removal

Hard-Disk Drive Removal

To remove a hard-disk drive from the drive bracket, perform the following steps.

Metal tab

Drive bracket

Screws (4)

CAUTION: Before you remove the computer cover, see "Precautionary Measures."

Screw

Hooks (3)

Drive bracket

Latch on drive bay

1. Remove the four screws that secure the hard-disk drive to the drive bracket. Retain these screws; they will be needed for the replacement drive.

2. Remove the hard-disk drive.

Hard-Disk Drive Replacement

To install a replacement hard-disk drive, perform the following steps.

1. If you are replacing a hard-disk drive that contains data you want to keep, be sure you have a backup of your files before you begin this

procedure.

2. Prepare the replacement drive for installation.

NOTICE: Wear a wrist grounding strap or ground yourself by touching an unpainted metal surface on the back of the computer.

NOTICE: When you unpack the drive, do not set it on a hard surface, which may damage the drive. Instead, set the drive on a surface such as a foam pad that will sufficiently cushion it.

Check the documentation for the drive to verify that it is configured for your computer system.

3. Remove the computer cover as instructed in "Computer Cover."

4. Remove the drive bracket from the chassis as instructed in "Hard-Disk Drive Bracket Removal."

5. Slide the drive into the chosen bay of the bracket, oriented so that the connectors on the back of the drive will face the back of the chassis

when the bracket is reinstalled (see Figure16).

6. Align the four screw holes of the drive and bracket. Insert and tighten the screws (see Figure17).

Figure 17. Installing a Hard-Disk Drive in the Bracket

7. Reinstall the hard-disk drive bracket in the chassis (see Figure18).

Install the bracket into the chassis by inserting the hooks in the slots on the front of the chassis. Then lower the bracket to the bottom of the chassis, making sure that the latch on the drive bay is engaged. Replace the screw holding the drive bracket to the drive bay.

Figure 18. Installing the Drive Bracket in the Chassis

CAUTION: Before you remove the computer cover, see "Precautionary Measures."

Screws (4)

Drive bracket

Drive

8. Connect a DC power cable to the power input connector on the back of the drive (see Figure19). Check all connectors to be certain that they are properly cabled and firmly seated.

9. Connect one of the device connectors on the EIDE cable to the 40-pin interface connector on the back of the hard-disk drive.

NOTICE: You must match the colored strip on the EIDE cable with pin 1 on the drive's interface connector to avoid possible damage to your system.

Figure 19. Attaching Hard-Disk Drive Cables

10. If it is not already connected, connect the other end of the EIDE cable to the IDE1 connector on the system board.

NOTICE: You must match the colored strip on the EIDE cable with pin 1 on the IDE1 connector to avoid possible damage to your system.

11. Replace the computer cover. Then reconnect your computer and peripherals to their power sources, and turn them on.

12. If the drive you just installed is the primary drive, insert a bootable diskette into drive A.

13. Enter System Setup, and update Primary Drive 0 or Primary Drive 1.

After you update the System Setup settings, reboot the system.

14. Partition and logically format your drive before proceeding to the next step. See the documentation for your operating system for instructions.

Screw

Hooks (3)

Drive bracket

Latch

NOTE: Ultra ATA/66 hard-disk drives require an 80-conductor cable to transfer data at full speed. The 80-conductor cable has a 40-pin connector just like the Ultra ATA/33 cable but has twice as many wires within the cable itself. If you use an Ultra ATA/33 cable with Ultra ATA/66 hard-disk drives, the drives will transfer data at Ultra ATA/33 speeds.

DC power cable

Power input connector on drive

Interface connector on drive

EIDE cable

IDE1 connector

15. Test the hard-disk drive by running the Dell Diagnostics (see the online System User's Guide for more information).

16. If the drive you just installed is the primary drive, install your operating system on the hard-disk drive. Refer to the documentation that came with your operating system.

Power Supply

To access some components on the system board, you may have to rotate the system power supply out of the way. To rotate the power supply, perform the following steps.

1. Remove the computer cover as instructed in "Computer Cover."

2. Disconnect the AC power cable from the AC power receptacle on the back of the power supply (see Figure 20).

Figure 20. Rotating the Power Supply

3. Free the power supply by pressing the securing tab labeled "RELEASE" and rotate it upward to a vertical position. See Figure20.

To remove the power supply, perform the following steps.

Figure 21. Removing the Power Supply

1. Remove the computer cover as instructed in "Computer Cover."

2. Disconnect the AC power cable from the AC power receptacle on the back of the power supply.

3. Disconnect the DC power cables that attach to the diskette drive, any installed 5.25-inch drives, and hard-disk drives mounted in the

internally-accessible drive bracket.

CAUTION: Before you remove the computer cover, see "Precautionary Measures."

Securing tab

Power supply

Release latch

CAUTION: Before you remove the computer cover, see "Precautionary Measures"

Power supply

Slot

4. Rotate the power supply up and out of the way of the system board (see Figure 20).

5. Disconnect the power supply connectors from the POWER_1 and POWER_2 connectors on the system board.

6. Carefully fold the DC power supply cables you have disconnected and place them outside the chassis.

7. With the power supply in its rotated position up and away from the system board and chassis, lift up on the front end of the power supply, and then move that end of the power supply out, away from the chassis (see Figure 21).

System Board Components

Figure 22 shows the system board and the location of all its sockets and connectors.

Figure 22. System Board Components

CD-ROM drive audio connector

Main power 1 connector (desktop chassis)

Diskette connector

Main power 2 connector (desktop chassis)

Battery

RIMM (memory) sockets

SCSI narrow connector

Secondary EIDE connector

Suspend-To-RAM LED

Jumper block (see "System Board Jumpers")

System board screw

LVD SCSI connector

Primary EIDE connector

Standby power LED

Control panel connector

MT power 2 connector (mini tower chassis)

MT power 1 connector (mini tower chassis)

Modem (TAPI) connector

Card-cage fan power connector

Auxiliary sound input connector

PCI/RAID expansion card connector

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