Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly
forbidden.
Trademarks used in this text: Dell, the DELL logo, Inspiron, W i-F i Catcher , and Dell MediaDir ect are
trademarks of Dell Inc.; Intel, Celeron, and Core are registered trademarks of Intel Corporation.; Microsoft and Windows are registered trademarks and Windows Vista is a trademark of Microsoft
Corporation in the United States and/or other countries; Bluetooth is a registered trademark owned by
Bluetooth SIG, Inc. and is used by Dell under license.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
NOTE: Some features may be optional and may not ship with your computer. Some
features may not be available in certain countries.
NOTE: Additional information may ship with your computer.
What Are You Looking For?Find It Here
• A diagnostic program for my computer
• Drivers for my computer
• Device documentation
• Notebook System Software (NSS)
Drivers and Utilities Media
Documentation and drivers are already
installed on your computer. You can use
the Drivers and Utilities media to
reinstall drivers (see "Reinstalling Drivers
and Utilities" on page 122) or run the
Dell Diagnostics (see "Dell Diagnostics"
on page 93).
Readme files may be included on your
Drivers and Utilities media to provide
last-minute updates about technical
changes to your computer or advanced
technical-reference material for
technicians or experienced users.
• Warranty information
• Terms and Conditions (U.S. only)
• Safety instructions
• Regulatory information
• Ergonomics information
• End User License Agreement
NOTE: Drivers and documentation updates
can be found at support.dell.com.
Dell™ Product Information Guide
Finding Information15
Page 16
What Are You Looking For?Find It Here
• How to set up my computer
Setup Diagram
• Service Tag and Express Service Code
• Microsoft
®
Windows® Product Key
Service Tag and Microsoft Windows
Product Key
These labels are located on your
computer.
• Use the Service Tag to identify your
computer when you use
support.dell.com
• Enter the Express Service Code to direct
your call when contacting support.
or contact support.
NOTE: As an increased security measure,
the newly designed Microsoft Windows
license label incorporates a "security
portal," which looks like a missing portion of
the label, to discourage removal of the label.
16Finding Information
Page 17
What Are You Looking For?Find It Here
• Solutions — Troubleshooting hints and
tips, articles from technicians, online
courses, and frequently asked questions
Dell Support Website — support.dell.com
NOTE: Select your region or business
segment to view the appropriate support site.
• Community — Online discussion with
other Dell customers
• Upgrades — Upgrade information for
components, such as the memory, hard
drive, and operating system
• Customer Care — Contact
information, service call and order
status, and warranty and repair
information
• Service and support — Service call
status, support history, service contract,
and online discussions with support
• Dell Technical Update Service —
Proactive e-mail notification of software
and hardware updates for your
computer
• Reference — Computer
documentation, details on my
computer configuration, product
specifications, and white papers
• Downloads — Certified drivers,
patches, and software updates
• Notebook System Software (NSS) — If
you reinstall the operating system on
your computer, you should also reinstall
the NSS utility. NSS automatically
detects your computer and operating
system, and installs the updates
appropriate for your configuration,
providing critical updates for your
operating system and support for Dell
3.5-inch USB floppy drives, Intel
®
processors, optical drives, and USB
devices. NSS is necessary for correct
To download Notebook System Software:
1
Go to
support.dell.com
country/region, and then click
Drivers & Downloads
2
Enter your Service Tag or product
model, and then click
3
Select your operating system and
language, and then click
Downloads
Search
Notebook System Software
NOTE: The support.dell.com user interface
may vary depending on your selections.
operation of your Dell computer.
, select your
.
Go
.
Find
, or under
Downloads
, search for the keyword
.
Finding Information17
Page 18
What Are You Looking For?Find It Here
• Software upgrades and troubleshooting
hints — Frequently asked questions,
hot topics, and general health of your
computing environment
Dell Support Utility
The Dell Support Utility is an automated
upgrade and notification system installed
on your computer. This support provides
real-time health scans of your computing
environment, software updates, and
relevant self-support information. Access
the Dell Support Utility from the
icon on the taskbar. For more information,
see "Dell Support Utility
• How to use Windows Vista™
• How to work with programs and files
• How to personalize my desktop
Windows Help and Support
1
Click the Windows Vista Start button
, and then click
2
In
Search Help
that describes your problem, and then
press <Enter> or click the magnifying
glass.
3
Click the topic that describes your
problem.
4
Follow the instructions on the screen.
• Information on network activity, the
hotkeys, and other items controlled by
Dell QuickSet
Dell QuickSet Help
To view
Dell QuickSet Help, right-click
the Dell QuickSet icon in the Windows
notification area.
For more information on Dell QuickSet,
see "Dell™ QuickSet Features" on
page 157.
" on page 97
.
Help and Support
, type a word or phrase
.
18Finding Information
Page 19
What Are You Looking For?Find It Here
• How to reinstall my operating system
Operating System Media
The operating system is already installed
on your computer. To reinstall your
operating system, use one of the
following methods:
• Microsoft Windows System Restore —
Microsoft Windows System Restore
returns your computer to an earlier
operating state without affecting
data files.
• Operating System Installation Media —
If you received operating system media
with your computer, you can use it to
restore your operating system.
For more information, see "Restoring
Your Operating System" on page 124.
After you reinstall your operating system,
use the Drivers and Utilities media to
reinstall drivers for the devices that came
with your computer.
Your operating system product key label is
located on your computer.
NOTE: The color of your operating system
installation media varies according to the
operating system you ordered.
Finding Information19
Page 20
20Finding Information
Page 21
About Your Computer
Determining Your Computer’s Configuration
Based on selections that you made when purchasing your computer, your
computer has one of several different video controller configurations.
To determine your computer’s video controller configuration:
1 Click
2
3
From the My Computer Information - Hardware screen, you can view the
type of video controller installed in your computer, as well as the other
hardware components.
Start
Under
Pick a Task
and diagnose problems.
Under
My Computer Information
, and then click
, click
Help and Support
Use Tools to view your computer information
, select
Hardware
.
.
About Your Computer21
Page 22
Front View
1
16
15
14
13
2
3
4
5
10
12
11
22About Your Computer
6
89
7
Page 23
1camera indicator2camera (optional)
3digital microphones (2)4display
5media control buttons6touch pad
7touch pad buttons8microphone connector
9headphone connectors (2)10wireless switch
11device status lights128-in-1 memory card reader
13keyboard14Dell™ MediaDirect™ button
15keyboard status lights16power button
CAMERA INDICATOR — Indicates camera ON/OFF status.
CAMERA — Built-in camera for video capture, conferencing, and chat. Based on
configuration selections you made when ordering your computer, your computer may
not include a camera.
IGITAL MICROPHONES — Digital directional microphones for conferencing and chat.
D
DISPLAY — For more information about your display, see "Using the Display" on
page 39.
MEDIACONTROLBUTTONS — Control CD, DVD, and Media Player playback.
Mute the sound. Play the previous track.
Turn the volume down.Play the next track.
Turn the volume up.Stop.
Play or pause.
About Your Computer23
Page 24
TOUCH PAD — Provides the functionality of a mouse (see "Touch Pad" on page 43).
TOUCH PAD BUTTONS — Use these buttons much like the buttons on a mouse when
you use the touch pad to move the cursor on the display (see "Touch Pad" on page 43).
HEADPHONE CONNECTORS — Dual headphone connectors for attaching headphones.
MICROPHONE CONNECTOR — Attach a microphone to this connector.
WIRELESS SWITCH — When enabled through Dell QuickSet, this switch can scan for
a wireless LAN (WLAN) in your vicinity. You can also use it to rapidly turn off or on
any wireless devices such as WLAN cards and internal cards with Bluetooth wireless
technology.
DEVICE STATUS LIGHTS
The lights located on the palm rest towards the front of the computer indicate the
following:
Power light – Turns on when you turn on the computer, and blinks when
the computer is in a power management mode.
Hard drive activity light – Turns on when the computer reads or writes data.
NOTICE: To avoid loss of data, never turn off the computer while the
light is flashing.
24About Your Computer
Page 25
Battery status light – Turns on steadily or blinks to indicate battery charge
status.
WiFi status light – Turns on when wireless networking is enabled.
To enable or disable wireless networking, use the wireless switch.
®
Bluetooth
status light – Turns on when a card with Bluetooth wireless
technology is enabled.
NOTE: The card with Bluetooth wireless technology is an optional feature.
The light turns on only if you ordered the card with your computer. For
more information, see the documentation that came with your card.
To turn off only the Bluetooth wireless technology functionality, right-click
the icon in the notification area, and then click Disable Bluetooth Radio.
To quickly enable or disable all wireless devices, use the wireless switch.
If the computer is connected to an electrical outlet, the light operates as follows:
– Solid blue: The battery is charging.
– Flashing blue: The battery is almost fully charged.
– Off: The battery is adequately charged.
If the computer is running on a battery, the light operates as follows:
– Off: The battery is adequately charged (or the computer is turned off).
– Flashing amber: The battery charge is low.
amber
– Solid
8-IN-1 MEMORYCARDREADER —
share digital photos, music, and videos stored on a memory card. The 8-in-1 media
memory card reader reads the following digital media memory cards:
• Secure Digital (SD)
•SDIO
• MultiMediaCard (MMC)
•Memory Stick
• Memory Stick PRO
• xD-Picture Card
• Hi Speed-SD
• Hi Density-SD
KEYBOARD — The keyboard includes a numeric keypad as well as the Microsoft
Windows logo key.
: The battery charge is critically low.
–Provides a fast and convenient way to view and
About Your Computer25
Page 26
DELL™ MEDIADIRECT™ BUTTON — Press the Dell MediaDirect button to launch
Dell MediaDirect (see "Using Dell MediaDirect™" on page 59).
KEYBOARD STATUS LIGHTS
The blue lights located above the keyboard indicate the following:
Turns on when the numeric keypad is enabled.
9
Turns on when the uppercase letter (caps lock) function is enabled.
A
Turns on when the scroll lock function is enabled.
POWERBUTTON — Press the power button to turn on the computer or exit a power
management mode (see "Configuring Power Management Settings" on page 48).
NOTICE: To avoid losing data, turn off your computer by performing a Microsoft
Windows® operating system shutdown rather than by pressing the power button.
If the computer stops responding, press and hold the power button until the
computer turns off completely (may take several seconds).
26About Your Computer
®
Page 27
Left Side View
124536
1security cable slot2AC adapter connector
3air vents4IEEE 1394a connector
5USB connectors (2)6ExpressCard slot
SECURITYCABLESLOT — Lets you attach a commercially available antitheft device
to the computer (see "Security Cable Lock" on page 91).
ADAPTERCONNECTOR — Attaches an AC adapter to the computer. The
AC
AC adapter converts AC power to the DC power required by the computer. You can
connect the AC adapter with your computer turned on or off.
CAUTION: The AC adapter works with electrical outlets worldwide. However,
power connectors and power strips vary among countries. Using an incompatible
cable or improperly connecting the cable to the power strip or electrical outlet
may cause fire or equipment damage.
NOTICE: When you disconnect the AC adapter cable from the computer, grasp the
connector, not the cable itself, and pull firmly, but gently to help prevent damage to
the cable.
AIRVENTS — The computer uses an internal fan to create airflow through the vents,
which prevents the computer from overheating. The computer turns the fan on when
the computer gets hot. Fan noise is normal and does not indicate a problem with the
fan or the computer.
IEEE 1394
transfer rates, such as some digital video cameras.
A CONNECTOR — Connects devices supporting IEEE 1394a high-speed
About Your Computer27
Page 28
USB CONNECTORS
Connect USB devices, such as a mouse, keyboard, or
printer.
E
XPRESSCARDSLOT — Supports one ExpressCard. The computer ships with a
plastic blank installed in the slot. For more information, see "ExpressCards" on
page 75.
Right Side View
3
1
1optical drive2eject button
3S-video TV-out connector4USB connectors (2)
5video connector (VGA)
OPTICALDRIVE — For more information about the optical drive, see "Using
Multimedia" on page 53.
EJECTBUTTON — Press the eject button to open the optical drive.
2
4
5
28About Your Computer
Page 29
S-VIDEO TV-OUTCONNECTOR
Connects your computer to a TV. Also connects digital
audio-capable devices using the TV/digital audio
adapter cable.
USB CONNECTORS
Connect USB devices, such as a mouse, keyboard, or
printer.
Compartment that contains the memory modules, modem, bluetooth, and the
coin-cell battery. For additional information, see "Adding and Replacing Parts" on
page 129.
NOTE: Bluetooth is optional and may not be included in your computer.
32About Your Computer
Page 33
Setting Up Your Computer
Connecting to the Internet
NOTE: ISPs and ISP offerings vary by country.
To connect to the Internet, you need a modem or network connection and an
Internet service provider (ISP). Your ISP will offer one or more of the
following Internet connection options:
•DSL connections that provide high-speed Internet access through your
existing telephone line or cellular telephone service. With a DSL
connection, you can access the Internet and use your telephone on the
same line simultaneously.
•Cable modem connections that provide high-speed Internet access
through your local cable TV line.
•Satellite modem connections that provide high-speed Internet access
through a satellite television system.
•Dial-up connections that provide Internet access through a telephone line.
Dial-up connections are considerably slower than DSL, cable, and satellite
modem connections.
•Wireless Wide Area Network (WWAN) or Mobile Broadband technology
provides a connection to the Internet using cellular technology at
broadband rates.
•Wireless Local Area Network (WLAN) connections use high-frequency
radio waves to communicate. Typically, a wireless router is connected to
the broadband cable or DSL modem that broadcasts the Internet signal to
your computer.
If you are using a dial-up connection, connect a telephone line to the modem
connector on your computer and to the telephone wall jack before you set up
your Internet connection. If you are using a DSL, cable, or satellite modem
connection, contact your ISP or cellular telephone service for setup instructions.
Setting Up Your Computer33
Page 34
Setting Up Your Internet Connection
To set up an Internet connection with a provided ISP desktop shortcut:
1
Save and close any open files, and exit any open programs.
2
Double-click the ISP icon on the Microsoft® Windows® desktop.
3
Follow the instructions on the screen to complete the setup.
NOTE: If you are having problems connecting to the Internet, see "E-Mail, Modem,
and Internet Problems" on page 100. If you cannot connect to the Internet, but have
successfully connected in the past, the ISP may have a service outage. Contact
your ISP to check the service status, or try connecting again later.
NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to
the Internet wizard can help you obtain one.
If you do not have an ISP icon on your desktop or if you want to set up an
Internet connection with a different ISP:
1
Save and close any open files, and exit any open programs.
2
Click
Start
3
Under
Network and Internet
The
Connect to the Internet
4
Click either
you want to connect:
•Choose
satellite modem.
•Choose
WLAN card.
•Choose
, and then click
Control Panel
, click
Connect to the Internet
window appears.
Broadband (PPPoE), Wireless
Broadband
Wireless
Dial-up
if you will use a DSL modem, cable TV modem, or
if you will use a wireless connection through a
if you will use a dial-up modem or ISDN.
.
, or
Dial-up
.
, depending on how
NOTE: If you do not know which type of connection to select, click Help me
choose or contact your ISP.
5
Follow the instructions on the screen and use the setup information
provided by your ISP to complete the setup.
34Setting Up Your Computer
Page 35
Transferring Information to a New Computer
You can transfer the following types of data from one computer to another:
•E-mail messages
•Toolbar settings
•Window sizes
•Internet bookmarks
Use one of the following methods for transferring data:
•Windows Easy Transfer wizard, an Easy Transfer Cable, and a USB port
•Over a network
•Removable media, such as a writable CD
Windows Easy Transfer
1
Click
Start
Windows Easy Transfer
2
In the
User Account Control
3
Click
Next
4
Click
Start a new transfer
5
Follow the instructions in the Windows Easy Transfer wizard.
→ All Programs →
.
.
Accessories →
dialog box, click
or
Continue a transfer in progress
System Tools
Continue
→
.
.
Setting Up a Printer
NOTICE: Complete the operating system setup before you connect a printer to
the computer.
See the documentation that came with the printer for setup information,
including how to:
•Obtain and install updated drivers.
•Connect the printer to the computer.
•Load paper and install the toner or ink cartridge.
For technical assistance, refer to the printer owner's manual or contact the
printer manufacturer.
Setting Up Your Computer35
Page 36
Printer Cable
Your printer connects to your computer with a USB cable. Your printer may
not come with a printer cable, so if you purchase a cable separately, ensure
that it is compatible with your printer and computer. If you purchased a
printer cable at the same time you purchased your computer, the cable may
arrive in the computer’s shipping box.
Connecting a USB Printer
NOTE: You can connect USB devices while the computer is turned on.
1
Complete the operating system setup if you have not already done so.
2
Attach the USB printer cable to the USB connectors on the computer and
the printer. The USB connectors fit only one way.
1
2
3
1USB connector on computer2USB connector on printer
3USB printer cable
36Setting Up Your Computer
Page 37
3
Turn on the printer, and then turn on the computer.
If the
Add New Hardware Wizard
4
Click
Start
5
Click
Add a printer
NOTE: To install the printer driver, see "Reinstalling Drivers and Utilities" on
page 122 and the documentation that came with your printer.
6
Click
Add a local printer
7
Follow the instructions in the Add Printer Wizard.
, and then click
to start the Add Printer Wizard.
or
window appears, click
Cancel
.
Network.
Add a network, wireless, or Bluetooth printer
Power Protection Devices
Several devices are available to protect against power fluctuations and failures:
•Surge protectors
•Line conditioners
•Uninterruptible power supplies (UPS)
Surge Protectors
Surge protectors and power strips equipped with surge protection help
prevent damage to your computer from voltage spikes that can occur during
electrical storms or after power interruptions. Some surge protector
manufacturers include warranty coverage for certain types of damage.
Carefully read the device warranty when choosing a surge protector. A device
with a higher joule rating offers more protection. Compare joule ratings to
determine the relative effectiveness of different devices.
.
NOTICE: Most surge protectors do not protect against power fluctuations or
power interruptions caused by nearby lightning strikes. When lightning occurs in
your area, disconnect the telephone line from the telephone wall jack and
disconnect your computer from the electrical outlet.
Many surge protectors have a telephone jack for modem protection. See the
surge protector documentation for modem connection instructions.
NOTICE: Not all surge protectors offer network adapter protection. Disconnect the
network cable from the network wall jack during electrical storms.
Setting Up Your Computer37
Page 38
Line Conditioners
NOTICE: Line conditioners do not protect against power interruptions.
Line conditioners are designed to maintain AC voltage at a fairly constant level.
Uninterruptible Power Supplies
NOTICE: Loss of power while data is being saved to the hard drive may result in
data loss or file damage.
NOTE: To ensure maximum battery operating time, connect only your computer to
a UPS. Connect other devices, such as a printer, to a separate power strip that
provides surge protection.
A UPS protects against power fluctuations and interruptions. UPS devices
contain a battery that provides temporary power to connected devices when
AC power is interrupted. The battery charges while AC power is available. See
the UPS manufacturer documentation for information on battery operating
time and to ensure that the device is approved by Underwriters Laboratories (UL).
38Setting Up Your Computer
Page 39
Using the Display
Adjusting Brightness
When a Dell™ computer is running on battery power, you can conserve power
by setting the display brightness to the lowest comfortable level.
•Press <Fn> and the up-arrow key to increase brightness on the integrated
display only (not on an external monitor).
•Press <Fn> and the down-arrow key to decrease brightness on the
integrated display only (not on an external monitor).
NOTE: Brightness key combinations only affect the display on your portable
computer, not monitors or projectors that you attach to your portable computer.
If your computer is connected to an external monitor and you try to change the
brightness level, the Brightness Meter may appear, but the brightness level on the
external device does not change.
Switching the Video Image From Your Computer
Display To a Projector
When you start the computer with an external device attached (such as an
external monitor or projector) and turned on, the image may appear on either
the computer display or the external device.
Press <Fn><F8> to switch the video image between the display only, the
external device only, or the display and the external device simultaneously.
Using the Display39
Page 40
Setting Display Resolution and Refresh Rate
NOTE: If you change the display resolution from the current settings, the image
may appear blurry or text may be hard to read if you change the resolution to one
not supported by your computer and display. Before you change any of the display
settings, make a note of the current settings so you can change back to the
previous settings if needed.
You can enhance the legibility of text and change the appearance of images
on the screen by adjusting display resolution. As you increase resolution,
items appear smaller on the screen. In contrast, lower resolution causes text
and images to appear larger and can benefit people with vision impairments.
To display a program at a specific resolution, both the video card and the
display must support the program, and the necessary video drivers must be
installed.
NOTE: Use only the Dell-installed video drivers, which are designed to offer the
best performance with your Dell-installed operating system.
If you choose a resolution or color palette that is higher than the display
supports, the settings adjust automatically to the closest supported values.
To set the display resolution and refresh rate for your display:
1
Click
Start
2
Under
Appearance and Personalization
3
In the
Display Settings
the left or right to decrease/increase the screen resolution.
→ Control Panel
window, under
.
, click
Adjust screen resolution
Resolution
, move the slide bar to
.
NOTE: For additional instructions, click How do I get the best display?
40Using the Display
Page 41
Using the Keyboard and Touch Pad
Numeric Keypad
numeric keypad
The numeric keypad functions like the numeric keypad on an external
keyboard. Each key on the keypad has multiple functions. The keypad
numbers and symbols are marked in blue on the right of the keypad keys.
To type a number or symbol, hold down <Fn> and press the desired key.
•To enable the keypad, press <Num Lk>. The light indicates that the
keypad is active.
•To disable the keypad, press <Num Lk> again.
Using the Keyboard and Touch Pad41
9
Page 42
Key Combinations
System Functions
<Ctrl><Shift><Esc>Opens the Task M a nage r window.
Display Functions
<Fn><F8>Displays icons representing all currently available
display options (display only, external monitor or
projector only, both display and projector, etc).
Highlight the desired icon to switch the display to
that option.
<Fn> and up-arrow keyIncreases brightness on the integrated display only
(not on an external monitor).
<Fn> and down-arrow keyDecreases brightness on the integrated display only
(not on an external monitor).
Battery
<Fn><F3>Displays the Dell™ QuickSet Battery Meter (see
"Dell QuickSet Battery Meter" on page 46).
Power Management
<Fn><Esc>Activates a power management mode. See
"Configuring Power Management Settings" on
page 48.
Microsoft
Windows logo key and <m> Minimizes all open windows.
Windows logo key and
<Shift><m>
Windows logo key and <e>Starts Windows Explorer.
®
Windows® Logo Key Functions
Restores all minimized windows. This key
combination functions as a toggle to restore
minimized windows following the use of the
Windows logo key and <m> combination.
42Using the Keyboard and Touch Pad
Page 43
Windows logo key and <r>Opens the Run dialog box.
Windows logo key and <f>Opens the Search Results dialog box.
Windows logo key and
<Ctrl><f>
Windows logo key and
<Pause>
Opens the Search Results-Computer dialog box (if
the computer is connected to a network).
Opens the System Properties dialog box.
Dell™ QuickSet Key Combinations
If Dell QuickSet is installed, you can use other shortcut keys for functions such as
the Battery Meter. For more information about Dell QuickSet key combinations,
right-click the QuickSet icon in the notification area, and then click Help.
Adjusting Keyboard Settings
To adjust keyboard operation, such as the character repeat rate:
Click
1
2
3
Start ,
Click
Hardware and Sound
Click
Keyboard
and then click
.
.
Control Panel
.
Touch Pad
The touch pad detects the pressure and movement of your finger to allow you
to move the cursor on the display. Use the touch pad and touch pad buttons
as you would use a mouse.
•To move the cursor, lightly slide your finger over the touch pad.
•To select an object, lightly tap once on the surface of the touch pad or use
your thumb to press the left touch pad button.
•To select and move (or drag) an object, position the cursor on the object
and tap twice on the touch pad. On the second tap, leave your finger on
the touch pad and move the selected object by sliding your finger over the
surface.
•To double-click an object, position the cursor on the object and tap twice
on the touch pad or use your thumb to press the left touch pad button
twice.
Customizing the Touch Pad
You can use the Mouse Properties window to disable the touch pad or adjust
the touch pad settings.
1
Click
Start ,
2
Click
Hardware and Sound
3
Click
Keyboard
4
In the
Mouse Properties
•Click the
•Click the
5
Click OK to save the settings and close the window.
and then click
.
window:
Device Select
Tou ch Pa d
tab to adjust touch pad settings.
Control Panel
.
tab to disable the touch pad.
.
44Using the Keyboard and Touch Pad
Page 45
Using a Battery
Battery Performance
NOTE: For information about the Dell warranty for your computer, see the
Product Information Guide or separate paper warranty document that shipped with
your computer.
For optimal computer performance and to help preserve BIOS settings,
operate your Dell™ portable computer with the main battery installed at all
times. One battery is supplied as standard equipment in the battery bay.
NOTE: Because the battery may not be fully charged, use the AC adapter to
connect your new computer to an electrical outlet the first time you use the
computer. For best results, operate the computer with the AC adapter until the
battery is fully charged. To view battery charge status, place the mouse cursor over
the battery icon in the Windows notification area.
NOTE: Battery operating time (the time the battery can hold a charge) decreases
over time. Depending on how often the battery is used and the conditions under
which it is used, you may need to purchase a new battery during the life of your
computer.
NOTE: It is recommended that you connect your computer to an electrical outlet
when writing to media.
Battery operating time varies depending on operating conditions. Operating
time is significantly reduced when you perform operations including, but not
limited to, the following:
•Using optical drives.
•Using wireless communications devices, ExpressCards, media memory
cards, or USB devices.
•Using high-brightness display settings, 3D screen savers, or other powerintensive programs such as complex 3D graphics applications.
•Running the computer in maximum performance mode (see "Configuring
Power Management Settings" on page 48 for information about accessing
Windows Power Options Properties, which you can use to configure power
management settings).
Using a Battery45
Page 46
You can check the battery charge before you insert the battery into the
computer. You can also set power management options to alert you when the
battery charge is low.
CAUTION: Using an incompatible battery may increase the risk of fire or
explosion. Replace the battery only with a compatible battery purchased from
Dell. The battery is designed to work with your Dell computer. Do not use batteries
from other computers with your computer.
CAUTION: Do not dispose of batteries with household waste. When your battery
no longer holds a charge, call your local waste disposal or environmental agency
for advice on disposing of a lithium-ion battery (see "Battery Disposal" in the
Product Information Guide).
CAUTION: Misuse of the battery may increase the risk of fire or chemical burn.
Do not puncture, incinerate, disassemble, or expose the battery to temperatures
above 65°C (149°F). Keep the battery away from children. Handle damaged or
leaking batteries with extreme care. Damaged batteries may leak and cause
personal injury or equipment damage.
Checking the Battery Charge
You can check the battery charge on your computer using any one of the
following methods:
•Dell QuickSet Battery Meter
•Microsoft Windows battery meter icon located in the notification area
•Battery charge/health gauge located on the battery
•Low-battery warning pop-up window
Dell QuickSet Battery Meter
To view the
•Double-click the Dell QuickSet icon in the taskbar, and then click
or
•Press <Fn><F3>
The Battery Meter displays the status, battery health, charge level, and charge
completion time for the battery in your computer.
For more information about QuickSet, right-click the QuickSet icon, and
then click Help.
46Using a Battery
Dell QuickSet Battery Meter:
Battery Meter
Page 47
Microsoft® Windows® Battery Meter
The battery meter indicates the remaining battery charge. To check the
battery meter, double-click the icon in the notification area.
Charge Gauge
By either pressing once or pressing and holding the status button on the
battery charge gauge, you can check:
•Battery charge (check by
•Battery health (check by
The battery operating time is largely determined by the number of times it is
charged. After hundreds of charge and discharge cycles, batteries lose some
charge capacity—or battery health. Therefore, a battery can show a status of
charged, but maintain a reduced charge capacity (health).
Check the Battery Charge
To check the battery charge, press and release the status button on the battery
charge gauge to illuminate the charge indicator lights. Each light represents
approximately 20 percent of the total battery charge. For example, if the
battery has 80 percent of its charge remaining, four of the lights are on. If no
lights are on, the battery has no charge.
Check the Battery Health
pressing
pressing
and
and
releasing
holding
the status button)
the status button)
NOTE: You can check battery health in one of two ways: by using the charge gauge
on the battery, as described below, and by using the Battery Meter in Dell QuickSet.
For information about QuickSet, right-click the QuickSet icon in the notification
area, and then click Help.
To check the battery health using the charge gauge, press and hold the status
button on the battery charge gauge for at least 3 seconds to illuminate the
health indicator lights. Each light represents incremental degradation. If no
lights appear, the battery is in good condition, and more than 80 percent of its
original charge capacity remains. If five lights appear, less than 60 percent of the
charge capacity remains, and you should consider replacing the battery (see
"Battery" on page 172 for more information about the battery operating time).
Using a Battery47
Page 48
Low-Battery Warning
NOTICE: To avoid losing or corrupting data, save your work immediately after a
low-battery warning, then connect the computer to an electrical outlet. If the
battery runs completely out of power, Sleep state begins automatically.
A pop-up window warns you when the battery charge is approximately 90
percent depleted. The computer enters Sleep state when the battery charge is
at a critically low level.
You can change the settings for the battery alarms in Dell QuickSet or the
Power Options window (see "Configuring Power Management Settings" on
page 48).
Conserving Battery Power
To conserve battery power on your portable computer, do any of the
following:
•Connect the computer to an electrical outlet when possible; battery life is
largely determined by the number of times the battery is used and
recharged.
•Configure the power management settings using Microsoft Windows
Power Options to optimize your computer’s power usage (see "Configuring
Power Management Settings" on page 48).
•Use the Sleep power state when you leave the computer unattended for
long periods of time (see "Using the Sleep Power State" on page 49).
Configuring Power Management Settings
You can use Windows Power Options to configure the power management
settings on your computer.
To use Windows Power Options, do one of the following:
•Click
•
48Using a Battery
Start → Control Panel →
and then select a power plan in the
or
Click the icon in the notification area
select a plan in the
Select a power plan
Hardware and Sound→
Select a power plan
window.
, click
Power Options
Power Options
window.
, and then
,
Page 49
Using the Sleep Power State
Rather than shutting down your portable computer, use the Sleep power state
to conserve power. Sleep automatically saves your work to your hard drive, and
then returns you to your previous work session without restarting your computer.
NOTICE: If your computer loses AC and battery power while in Sleep state, it may
lose data.
To enter Sleep state:
•
Click the
or
•Depending on how you set the power management options in the
Windows Power Options, use one of the following methods:
•Press the power button.
•Close the display.
•Press <Fn><Esc>.
To exit Sleep state, press the power button.
Start
, click , and then click
Sleep
.
Charging the Battery
NOTE: Charge time is longer with the computer turned on. You can leave the
battery in the computer for as long as you like. The battery’s internal circuitry
prevents the battery from overcharging.
When you connect the computer to an electrical outlet or install a battery
while the computer is connected to an electrical outlet, the computer checks
the battery charge and temperature. If necessary, the AC adapter then charges
the battery and maintains the battery charge.
If the battery is hot from being used in your computer or being in a hot
environment, the battery may not charge when you connect the computer to
an electrical outlet.
The battery is too hot to start charging if the battery light flashes
alternately blue and amber. Disconnect the computer from the electrical outlet
and allow the computer and the battery to cool to room temperature, then
connect the computer to an electrical outlet to continue charging the battery.
For more information about resolving problems with a battery, see "Power
Problems" on page 114.
Using a Battery49
Page 50
Replacing the Battery
CAUTION: Using an incompatible battery may increase the risk of fire or
explosion. Replace the battery only with a compatible battery purchased from
Dell. The battery is designed to work with your Dell computer. Do not use batteries
from other computers with your computer.
CAUTION: Before performing these procedures, turn off the computer, disconnect
the AC adapter from the electrical outlet and the computer, disconnect the modem
from the wall connector and the computer, and remove any other external cables
from the computer.
NOTICE: You must remove all external cables from the computer to avoid possible
connector damage.
NOTICE: If you choose to replace the battery with the computer in Sleep state, you
have up to 1 minute to complete the battery replacement before the computer shuts
down and loses any unsaved data.
To remove the battery:
1
Ensure that the computer is turned off.
2
Turn the computer over.
3
Slide and click the battery release latches to keep them open.
4
Slide the battery out of the bay.
1
1battery2battery release latches (2)
2
To replace the battery, follow the removal procedure in reverse order.
Storing a Battery
Remove the battery when you store your computer for an extended period of time.
A battery discharges during prolonged storage. After a long storage period, recharge
the battery fully (see "Charging the Battery" on page 49) before you use it.
50Using a Battery
Page 51
Using the Optional Camera
If you ordered a camera when you bought your computer, the camera is
integrated in the computer display. The camera and its integrated digital
microphones allow you to take photos and videos and to communicate
visually and verbally with other computer users. The blue camera light
appears when the camera is turned on. For more information about camera
features, see "Specifications" on page 167.
NOTE: It is normal for the camera to feel warm to the touch when the computer is
running and when the camera is in use.
21
3
1digital microphones (2)2camera indicator3camera
Accessing the Camera’s Help File
To access the camera’s Video Software Help file, right-click the icon in the
notification area and click Launch Webcam Center. Click Help from the
menu and select Contents.
Using the Optional Camera51
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Manually Adjusting the Camera Settings
If you do not want the camera to use automatic settings, you can manually
adjust the camera settings.
1 Right-click the icon
Webcam Console
2
In the
Webcam Console
•Click the
brightness.
•Click the
level.
For more information about camera settings and other camera-related topics,
see the camera’s Video Software Help file (see "Accessing the Camera’s Help
File" on page 51).
Camera
Effects
in the notification area and click
.
window:
tab to adjust video settings, such as contrast and
tab to adjust audio settings, such as the volume
Launch
Creating a Picture or a Video
1
Click the icon in the notification area and click
The
QuickCapture
You can now direct the camera to point at the object or person that you
want to record. The
camera target view.
2
To take a picture, click
To record a video, click
window appears and the blue camera light turns on.
QuickCapture
Take a Picture
Record a Video
window on the screen shows you the
.
.
QuickCapture
.
Unless you designate a different location, the picture or video is
automatically saved to the
For more information about creating pictures or videos, see the camera’s
Video Software Help file (see "Accessing the Camera’s Help File" on page 51).
52Using the Optional Camera
My Pictures
folder on your hard drive.
Page 53
Using Multimedia
Playing Media
NOTICE: Do not press down on the optical drive tray when you open or close it.
Keep the tray closed when you are not using the drive.
NOTICE: Do not move the computer while playing media.
1
Press the eject button on the front of the drive.
2
Place the disc, label side up, in the center of the tray and snap the disc
onto the spindle.
3
Push the tray back into the drive.
Using Multimedia53
Page 54
To format media for storing or copying data, see the media software that
came with your computer.
NOTE: Ensure that you follow all copyright laws when copying media.
A CD player includes the following basic buttons:
Play.
Move backward within the current track.
Pause.
Move forward within the current track.
Stop.
Go to the previous track.
Eject.
Go to the next track.
A DVD player includes the following basic buttons:
Stop.
Restart the current chapter.
Play.
Fast forward.
Pause.
Fast reverse.
Advance a single frame while in pause mode.
Go to the next title or chapter.
Continuously play the current title or chapter.
Go to the previous title or chapter.
Eject.
For more information on playing media, click Help on the media player
(if available).
54Using Multimedia
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Playing Media Using Dell Express Card
Remote Control
The Dell Express Card remote control is designed to control Dell Media
Direct and Windows Vista™ Media Center. It can work only with specified
computers. For more details, refer to the Dell Support website at
support.dell.com.
To play media using Dell Express Card remote control:
1
Install a coin-cell battery into your Express Card remote control.
2
Launch Windows Vista™ Media Center from
3
Use the remote control buttons to play media.
Start → Programs
1
2
.
18
17
16
15
14
13
12
Using Multimedia55
3
4
5
6
7
8
9
10
11
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1Infrared Transmitter2Page Up
3Page Down4Arrow Up
5OK/Enter/Select6Arrow Right
7Arrow Down8Play/Pause
9Forward 10Skip Forward
11Stop 12Skip Back
13Reverse 14Back
15Arrow Left 16Mute
17Volume Down18Volume Up
Copying CD and DVD Media
This section applies only to computers that have a DVD+/-RW drive.
NOTE: Ensure that you observe all copyright laws when copying media.
NOTE: The types of optical drives offered by Dell may vary by country.
The following instructions explain how to make an exact copy of a CD or
DVD using Roxio Creator. You can also use Roxio Creator for other purposes,
such as creating music CDs from audio files stored on your computer or
backing up important data. For help, open Roxio Creator, and then press
<F1>.
The DVD drives installed in Dell computers do not support HD-DVD media.
For a list of supported media formats, see "Using Blank CD and DVD Media"
on page 57.
56Using Multimedia
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How to Copy a CD or DVD
NOTE: Most commercial DVDs have copyright protection and cannot be copied
using Roxio Creator Plus.
1
Click
Start
2
Under the
3
To copy the CD or DVD:
If you have one optical drive
•
ensure that the settings are correct, and then click the
→ All Programs → Roxio Creator DE →
Copy
tab, click
Copy Disc
.
, insert the source disc into the drive,
Projects →
Copy Disc
Copy
button to continue. The computer reads your source disc and copies
the data to a temporary folder on your computer hard drive.
When prompted, insert a blank disc into the drive and click
•
If you have two optical drives
inserted your source disc and click the
, select the drive into which you have
Copy Disc
button to continue.
OK
.
The computer copies the data from the source disc to the blank disc.
Once you have finished copying the source disc, the disc that you have
created automatically ejects.
Using Blank CD and DVD Media
DVD-writable drives can write to both CD and DVD recording media.
Use blank CD-Rs to record music or permanently store data files. After
creating a CD-R, you cannot write to that CD-R again (see the Sonic
documentation for more information). Use a blank CD-RW if you plan to
erase, rewrite, or update information on that disc later.
Blank DVD+/-R media can be used to permanently store large amounts of
information. After you create a DVD+/-R, you may not be able to write to
that disc again if the disc is finalized or closed during the final stage of the
disc creation process. Use blank DVD+/-RW media if you plan to erase,
rewrite, or update information on that disc later.
.
CD-Writable Drives
Media TypeReadWriteRewritable
CD-RYesYesNo
C D- RWYe sYe sYe s
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DVD-Writable Drives
Media TypeReadWriteRewritable
CD-RYesYesNo
C D- RWYe sYe sYe s
DVD+RYesYesNo
DVD-RYesYesNo
DV D +R WYe sYe sYe s
DV D -R WYe sYe sYe s
DVD+R DLYesYesNo
DVD-R DLYesYesNo
Helpful Tips
•Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or
CD-RW only after you start
•Do not burn a blank CD-R or CD-RW to its maximum capacity; for
example, do not copy a 650-MB file to a blank 650-MB CD. The CD-RW
drive needs 1–2 MB of the blank space to finalize the recording.
•Use CD-Rs to burn music CDs that you want to play in regular stereos.
CD-RWs do not play in most home or car stereos.
•Music MP3 files can be played only on MP3 players or on computers that
have MP3 software installed.
•Use a blank CD-RW to practice CD recording until you are familiar with
CD recording techniques. If you make a mistake, you can erase the data on
the CD-RW and try again. You can also use blank CD-RWs to test music
file projects before you record the project permanently to a blank CD-R.
•You cannot create audio DVDs with
•Commercially available DVD players used in home theater systems may
not support all available DVD formats. For a list of formats supported by
your DVD player, see the documentation provided with your DVD player
or contact the manufacturer.
•See the Roxio website at
Roxio Creator
Roxio Creator
www.sonic.com
and open a Creator project.
.
.
58Using Multimedia
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Adjusting the Volume
NOTE: When the speakers are muted, you do not hear the media playing.
1
Right-click the volume icon in the notification area.
2
Click
Open Volume Mixer
3
Click and drag the bar to slide it up or down to increase or decrease the volume.
For more information on volume control options, click Help in the Vol um e
Mixer window.
The Volume Meter displays the current volume level, including mute, on your
computer. Either click the QuickSet icon in the notification area and select or
deselect Disable On Screen Volume Meter, or press the volume control
buttons to enable or disable the Volume Meter on the screen.
.
Adjusting the Picture
If an error message notifies you that the current resolution and color depth
are using too much memory and preventing media playback, adjust the
display properties:
1
Click
Start
2
Under
Personalization
3
On
Display Settings
4
In the drop-down menu under
5
Click OK.
→ Control Panel → Appearance and Personalization
, click
Adjust screen resolution
, click and drag the bar to reduce the resolution setting.
Color quality
, click
.
Medium (16 bit)
.
.
Using Dell MediaDirect™
Dell MediaDirect is an instant-on multimedia playback mode for digital
media. Press the Dell MediaDirect button, located on the hinge cover, to
launch Dell MediaDirect. When your computer is turned off or in Sleep
state, you can press the Dell MediaDirect button to start the computer and
automatically launch the Dell MediaDirect application.
Using Multimedia59
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1
1Dell MediaDirect button
NOTE: You cannot reinstall Dell MediaDirect if you voluntarily reformat the hard
drive. You need the installation software to reinstall Dell MediaDirect. Contact Dell
for assistance (see "Contacting Dell" on page 166).
For more information on using Dell MediaDirect, use the Help menu in the
Dell MediaDirect application.
Connecting Your Computer to a TV or
Audio Device
NOTE: Video and audio cables for connecting your computer to a TV or other audio
device may not be included with your computer. Cables and TV/digital audio
adapter cables are available for purchase from Dell.
Your computer has an S-video TV-out connector that, together with a
standard S-video cable, a composite video adapter cable, or a component
video adapter cable (available from Dell), enable you to connect the
computer to a TV.
Your TV has either an S-video input connector, a composite video-input
connector, or a component video-input connector. Depending on what type
of connector is available on your TV, you can use a commercially available
S-video cable, composite video cable, or component video cable to connect
your computer to your TV.
60Using Multimedia
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1
1S-video TV-out connector2S-video connector
2
1
1S-video TV-out connector2composite video adapter
3S/PDIF digital audio connector4composite video-output connector
5S-video connector
12
1S-video TV-out connector2component video adapter
3S/PDIF digital audio connector4Pr (red) component video-output
5Pb (blue) component video-output
connector
2
3
4
5
3
4
5
6
connector
6Y (green) component video-output
connector
Using Multimedia61
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If you want to connect your computer to a TV or audio device, it is
recommended that you connect video and audio cables to your computer in
one of the following combinations:
•S-video and standard audio
•Composite video and standard audio
•Component-out video and standard audio
NOTE: See the diagrams at the beginning of each subsection to help you determine
which method of connection you should use.
When you finish connecting the video and audio cables between your
computer and your TV, you must enable your computer to work with the TV.
See "Enabling the Display Settings for a TV" on page 74 to ensure that the
computer recognizes and works properly with the TV. Additionally, if you are
using S/PDIF digital audio, see "Enabling S/PDIF Digital Audio" on page 74.
S-Video and Standard Audio
1
2
1audio connector2S-video TV-out connector
62Using Multimedia
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1
2
1standard S-video cable2standard audio cable
1
Turn off the computer and the TV and/or audio device that you want to
connect.
NOTE: If your TV or audio device supports S-video but not S/PDIF digital audio, you
can connect an S-video cable directly to the S-video TV-out connector on the
computer (without the TV/digital audio adapter cable).
2
Plug one end of the S-video cable into the S-video output connector on
the computer.
3
Plug the other end of the S-video cable into the S-video input connector
on your TV.
4
Plug the single-connector end of the audio cable into the headphone
connector on your computer.
5
Plug the two RCA connectors on the other end of the audio cable into the
audio input connectors on your TV or other audio device.
6
Turn on the TV and any audio device that you connected (if applicable),
and then turn on the computer.
7
See "Enabling the Display Settings for a TV" on page 74 to ensure that the
computer recognizes and works properly with the TV.
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S-Video and S/PDIF Digital Audio
12
1S-video TV-out connector2composite video adapter
1
2
3
1composite video adapter 2S-video cable3S/PDIF digital audio cable
64Using Multimedia
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1
Turn off the computer and the TV and/or the audio device that you want
to connect.
2
Connect the composite video adapter to the S-video TV-out connector on
your computer.
3
Plug one end of the S-video cable into the S-video output connector on
the composite video adapter.
1
1composite video adapter2S-video cable
4
Plug the other end of the S-video cable into the S-video input connector
2
on the TV.
5
Plug one end of the S/PDIF digital audio cable into the digital audio
connector on the composite video adapter cable.
12
1composite video adapter2S/PDIF digital audio cable
6
Plug the other end of the S/PDIF digital audio cable into the audio input
connector on your TV or audio device.
7
Turn on the TV, turn on any audio device that you connected (if
applicable), and then turn on the computer.
8
See "Enabling the Display Settings for a TV" on page 74 to ensure that the
computer recognizes and works properly with the TV.
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Composite Video and Standard Audio
1
2
1audio input connector2S-video TV-out connector
3composite video adapter
3
1
2
3
1composite video adapter 2composite video cable
3standard audio cable
66Using Multimedia
Page 67
1
Turn off the computer and the TV and/or audio device that you want to
connect.
2
Connect the composite video adapter to the S-video TV-out connector on
your computer.
3
Plug one end of the composite video cable into the composite videooutput connector on the composite video adapter.
1
2
1composite video adapter 2composite video cable
4
Plug the other end of the composite video cable into the composite videoinput connector on the TV.
5
Plug the single-connector end of the audio cable into the headphone
connector on the computer.
6
Plug the two RCA connectors on the other end of the audio cable into the
audio input connectors on your TV or other audio device.
7
Turn on the TV, turn on any audio device that you connected (if
applicable), and then turn on the computer.
8
See "Enabling the Display Settings for a TV" on page 74 to ensure that the
computer recognizes and works properly with the TV.
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Composite Video and S/PDIF Digital Audio
12
1S-video TV-out connector2composite video adapter
1
1composite video adapter2composite video cable
3standard audio cable
68Using Multimedia
2
3
Page 69
1
Turn off the computer and the TV and/or audio device that you want to
connect.
2
Connect the composite video adapter to the S-video TV-out connector on
the computer.
3
Plug one end of the composite video cable into the composite video-input
connector on the composite video adapter.
1
2
1composite video adapter2composite video cable
4
Plug the other end of the composite video cable into the composite videoinput connector on the TV.
5
Plug one end of the S/PDIF digital audio cable into the S/PDIF audio
connector on the composite video adapter.
12
1composite video adapter 2S/PDIF digital audio cable
6
Plug the other end of the digital audio cable into the S/PDIF input
connector on your TV or other audio device.
7
Turn on the TV, turn on any audio device that you connected (if
applicable), and then turn on the computer.
8
See "Enabling the Display Settings for a TV" on page 74 to ensure that the
computer recognizes and works properly with the TV.
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Component Video and Standard Audio
1
1S-video TV-out connector2component video adapter
2
1
2
3
1component video adapter2component video cable
3standard audio cable
70Using Multimedia
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1
Turn off the computer and the TV and/or audio device that you want to
connect.
2
Connect the component video adapter to the S-video TV-out connector on
your computer.
3
Plug all three ends of the component video cable into the component
video-output connectors on the component video adapter. Make sure that
the red, green, and blue colors of the cable match the corresponding
adapter ports.
21
1component video adapter2component video cable
4
Plug all three connectors from the other end of the component video cable
into the component video-input connectors on the TV. Make sure that the
red, green, and blue colors of the cable match the colors of the TV input
connectors.
5
Plug the single-connector end of the audio cable into the headphone
connector on the computer.
6
Plug the two RCA connectors on the other end of the audio cable into the
audio input connectors on your TV or audio device.
7
Turn on the TV, turn on any audio device that you connected (if
applicable), and then turn on the computer.
8
See "Enabling the Display Settings for a TV" on page 74 to ensure that the
computer recognizes and works properly with the TV.
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Component Video and S/PDIF Digital Audio
12
1S-video TV-out connector2component video adapter
1
1component video adapter 2component video cable
3standard audio cable
72Using Multimedia
2
3
Page 73
1
Turn off the computer and the TV and/or audio device that you want to
connect.
2
Connect the component video adapter to the S-video TV-out connector on
the computer.
3
Plug all three ends of the component video cable into the component
video-output connectors on the component video adapter. Make sure that
the red, green, and blue colors of the cable match the corresponding
adapter ports.
2
31
1component video adapter 2component video-output connectors
3component video cable
4
Plug all three connectors from the other end of the component video cable
into the component video-input connectors on the TV. Make sure that the
red, green, and blue colors of the cable match the colors of the TV input
connectors.
5
Plug one end of the S/PDIF digital audio cable into the S/PDIF audio
connector on the component video adapter.
1
2
1component video adapter 2S/PDIF digital audio cable
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6
Plug the other end of the digital audio cable into the S/PDIF input
connector on your TV or other audio device.
7
Turn on the TV, turn on any audio device that you connected (if
applicable), and then turn on the computer.
8
See "Enabling the Display Settings for a TV" on page 74 to ensure that the
computer recognizes and works properly with the TV.
Enabling S/PDIF Digital Audio
1
Double-click the speaker icon in the Windows notification area.
2
Click the
3
Click
4
Click
5
Click
6
Click OK.
Options
Advanced
menu and then click
.
S/PDIF Interface
Close
.
Advanced Controls
.
.
Enabling the Display Settings for a TV
NOTE: To ensure that the display options appear correctly, connect the TV to the
computer before you enable the display settings.
1
Click
Start
Personalization
2
Under
Personalization
Display Properties
The
, click
Control Panel
.
, and then click
, click
Adjust Screen Resolution
window appears.
Appearance and
.
3
Click
Advanced
4
Click the tab for your video card.
NOTE: To determine the type of video card installed in your computer, see
Windows Help and Support. To access Help and Support, click Start →
and Support. Under Pick a Task, click Use Tools to view your computer information
and diagnose problems. Then, under My Computer Information, select Hardware.
5
In the display devices section, select the appropriate option for using
.
either a single display or multiple displays, ensuring that the display
settings are correct for your selection.
74Using Multimedia
Help
Page 75
Using Cards
ExpressCards
ExpressCards provide additional memory, wired and wireless
communications, multimedia and security features. For example, you can add
an ExpressCard to make wireless wide area network (WWAN) connectivity
available on your computer.
ExpressCards support two form factors:
•ExpressCard/34 (34 mm wide)
•ExpressCard/54 (54 mm wide in an L-shape with a 34 mm connector)
The 34 mm card fits into both the 34 mm and 54 mm card slots. The 54 mm
card only fits into a 54 mm card slot.
See "Specifications" on page 167 for information on supported ExpressCards.
NOTE: An ExpressCard is not a bootable device.
1
1ExpressCard/342ExpressCard/54
2
Using Cards75
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ExpressCard Blanks
Your computer shipped with a plastic blank installed in the ExpressCard slot.
Blanks protect unused slots from dust and other particles. Save the blank for
use when no ExpressCard is installed in the slot; blanks from other computers
may not fit your computer.
Remove the blank before installing an ExpressCard. To remove the blank, see
"Removing an ExpressCard or Blank" on page 77.
Installing an ExpressCard
You can install an ExpressCard while the computer is running. The computer
automatically detects the card.
ExpressCards are generally marked with a symbol (such as a triangle or an
arrow) or a label to indicate which end to insert into the slot. The cards are
keyed to prevent incorrect insertion. If card orientation is not clear, see the
documentation that came with the card.
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
To install an ExpressCard:
1
Hold the card with the top side of the card facing up.
2
Slide the card into the slot until the card is completely seated in its
connector.
If you encounter too much resistance, do not force the card. Check the
card orientation and try again.
76Using Cards
Page 77
12
1slot2ExpressCard
The computer recognizes the ExpressCard and automatically loads the
appropriate device driver. If the configuration program tells you to load the
manufacturer's drivers, use the media that came with the ExpressCard.
Removing an ExpressCard or Blank
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
Press the latch and remove the card or blank. For some latches, you must press
the latch twice, once to pop the latch out, and then a second time to pop the
card out.
Save a blank to use when no ExpressCard is installed in a slot. Blanks protect
unused slots from dust and other particles.
Using Cards77
Page 78
1
1release button
Memory Card Reader
The memory card reader provides a fast and convenient way to view and share
digital photos, music, and videos stored on a memory card.
NOTE: A memory card is not a bootable device.
The 8-in-1 memory card reader reads the following memory cards:
•Secure Digital (SD)
•SDIO
•MultiMediaCard (MMC)
•Memory Stick
•Memory Stick PRO
•xD-Picture Card
•Hi Speed-SD
•Hi Density-SD
78Using Cards
Page 79
Memory Card Blanks
Your computer shipped with a plastic blank installed in the memory card
reader. Blanks protect unused slots from dust and other particles. Save the
blank for use when no media memory card is installed in the slot; blanks from
other computers may not fit your computer.
Remove the blank before installing a media memory card. To remove the
blank, see "Removing a Memory Card or Blank" on page 80.
Installing a Memory Card
You can install a media memory card in the computer while the computer is
running. The computer automatically detects the card.
Memory cards are generally marked with a symbol (such as a triangle or an
arrow) or a label to indicate which end to insert into the slot. The cards are
keyed to prevent incorrect insertion. If card orientation is not clear, see the
documentation that came with the card.
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
To install a memory card:
1
Hold the card with the top side of the card facing up.
2
Slide the card into the slot until the card is completely seated in its
connector.
If you encounter too much resistance, do not force the card. Check the
card orientation and try again.
Using Cards79
Page 80
The computer recognizes the memory card and automatically loads the
appropriate device driver. If the configuration program tells you to load the
manufacturer's drivers, use the media that came with the memory card, if
applicable.
Removing a Memory Card or Blank
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTICE: Use the memory card configuration utility (click the icon in the
notification area) to select a card and stop it from functioning before you remove it
from the computer. If you do not stop the card in the configuration utility, you could
lose data.
Press the card into the slot to release it from the card reader. When it is
partially ejected, remove the card.
80Using Cards
Page 81
Setting Up and Using Networks
Setting up a computer network provides connectivity between your computer
and the Internet, another computer, or a network. For example, with a
network set up in a home or small office you can print to a shared printer,
access drives and files on another computer, browse other networks, or access
the Internet. You can set up a local area network (LAN) using a network or
broadband modem cable or set up a wireless LAN (WLAN).
The Windows Vista™ operating system provides a wizard to help guide you
through the process of networking computers. For more information about
Networking, access Windows Help and Support (click
Help and Support).
Connecting a Network or Broadband
Modem Cable
Before you connect your computer to a network, the computer must have a
network adapter installed and a network cable connected to it.
1
Connect the network cable to the network adapter connector on the back
of your computer.
NOTE: Insert the cable connector until it clicks into place, and then gently
pull on the cable to ensure that it is securely attached.
2
Connect the other end of the network cable to a network connection
device or a network wall connector.
Start and then click
NOTE: Do not use a network cable with a telephone wall connector.
Setting Up and Using Networks81
Page 82
Setting Up a Network
1
Click
Start
2
Click
Set up a connection or network
3
Select an option under
4
Click
Next
, and then click
Choose a connection option
, and then follow the instructions in the wizard.
Connect To
.
.
.
Wireless Local Area Network
A wireless local area network (WLAN) is a series of interconnected computers
that communicate with each other over the air waves rather than through a
network cable connected to each computer. In a WLAN, a radio
communications device called an access point or wireless router connects
network computers and provides Internet, or network access. The access
point or wireless router and the wireless network card in the computer
communicate by broadcasting data from their antennas over the air waves.
What You Need to Establish a WLAN Connection
Before you can set up a WLAN, you need:
•High-speed (broadband) Internet access (such as cable or DSL)
•A broadband modem that is connected and working
•A wireless router or access point
•A wireless network card for each computer that you want to connect to
your WLAN
Checking Your Wireless Network Card
Depending on what you selected when you purchased your computer, the
computer has a variety of configurations. To confirm that your computer has
a wireless network card and to determine the type of card:
•Use the
•Check the order confirmation for your computer
82Setting Up and Using Networks
Device Manager
Page 83
Device Manager
1
Click
Start
2
Click
Classic View
3
Double-click
NOTE: The User Account Control window may open.
4
Click
Continue
5
Click the + next to
, and then click
Control Panel
on the menu on the left side of the
Device Manager
on the
Network adapters
.
User Account Control
to list the utility that manages your
.
Control Panel
window if it opens.
.
wireless network card.
If a network adapter is not listed, you may not have a wireless network card.
If a network adapter is listed, you have a wireless network card. To view
detailed information about the wireless network card:
1
Right-click the name of the network adapter.
2
Click
Properties
The Order Confirmation for Your Computer
.
The order confirmation that you received when you ordered your computer
lists the hardware and software that shipped with your computer.
Setting Up a New WLAN Using a Wireless Router and a Broadband
Modem
1
Contact your Internet service provider (ISP) to obtain specific information
about the connection requirements for your broadband modem.
2
Ensure that you have wired Internet access through your broadband
modem before you attempt to set up a wireless Internet connection (see
"Connecting a Network or Broadband Modem Cable" on page 81).
3
Install any software required for your wireless router. Your wireless router
may have been shipped with installation media. Installation media usually
contains installation and troubleshooting information. Install the required
software according to the instructions provided by the router
manufacturer.
4
Shut down your computer and any other wireless-enabled computers in
the vicinity through the Windows Vista Start button .
5
Disconnect your broadband modem power cable from the electrical outlet.
Setting Up and Using Networks83
Page 84
6
Disconnect the network cable from the computer and the modem.
7
Disconnect the AC adapter cable from your wireless router to ensure that
there is no power connected to the router.
NOTE: Wait for a minimum of 5 minutes after disconnecting your broadband
modem before continuing with the network setup.
8
Insert a network cable into the network (RJ-45) connector on the
unpowered broadband modem.
9
Connect the other end of the network cable into the Internet network (RJ-45)
connector on the unpowered wireless router.
10
Ensure that no network or USB cables, other than the network cable
connecting the modem and the wireless router, are connected to the
broadband modem.
NOTE: Restart your wireless equipment in the order described below to prevent a
potential connection failure.
11
Tu r n o n
only
your broadband modem and wait for at least 2 minutes for
the broadband modem to stabilize. After 2 minutes, proceed to step 12.
12
Turn on your wireless router and wait for at least 2 minutes for the wireless
router to stabilize. After 2 minutes, proceed to the step 13.
13
Start your computer and wait until the boot process completes.
14
See the documentation that came with your wireless router to do the
following in order to set up the wireless router:
•Establish communication between your computer and your wireless
router.
•Configure your wireless router to communicate with your broadband
router.
•Find out your wireless router’s broadcast name. The technical term for
the name of your router’s broadcast name is Service Set Identifier
(SSID) or network name.
15
If necessary, configure your wireless network card to connect to the wireless
network (see "Connecting to a WLAN" on page 85).
84Setting Up and Using Networks
Page 85
Connecting to a WLAN
NOTE: Before you connect to a WLAN, ensure that you have followed the
instructions in "Wireless Local Area Network" on page 82.
NOTE: The following networking instructions do not apply to internal cards with
Bluetooth
This section provides general procedures for connecting to a network using
wireless technology. Specific network names and configuration details vary.
See "Wireless Local Area Network" on page 82 for more information about
how to prepare for connecting your computer to a WLAN.
Your wireless network card requires specific software and drivers for
connecting to a network. The software is already installed.
NOTE: If the software is removed or corrupted, follow the instructions in the user
documentation for your wireless network card. Verify the type of wireless network
card installed in your computer and then search for that name on the Dell™ Support
website at support.dell.com. For information on the type of wireless network card that
is installed in your computer, see "Checking Your Wireless Network Card" on page 82.
When you turn on your computer and a network (for which your computer is
not configured) is detected in the area, a pop-up appears near the network
icon in the Windows notification area.
To connect to the network:
1
Click
2
Click
Network folder.
3
Click
4
Select your network from the list and click
Once you have configured your computer for a wireless network, another pop-up
notifies you that your computer is connected to that network.
Thereafter, whenever you log on to your computer within the range of the
wireless network that you selected, the same pop-up notifies you of the
wireless network connection.
®
wireless technology or cellular products.
Start
Network and Sharing
Connect to a network
, and then click
on the navigation bar at the top of the
under
Network
Ta s ks
.
.
Connect
.
NOTE: If you select a secure network, you must enter a WEP or WPA key when
prompted. Network security settings are unique to your network. Dell cannot
provide this information.
NOTE: Your computer can take up to 1 minute to connect to the network.
Setting Up and Using Networks85
Page 86
Monitoring the Status of the Wireless Network Card Through Dell QuickSet
The wireless activity indicator provides you with an easy way to monitor the
status of your computer’s wireless devices. To turn the wireless activity
indicator on or off, click the QuickSet icon in the taskbar and select Hotkey Popups. If Wireless Activity Indicator Off is not checked, the indicator is on.
If Wireless Activity Indicator Off is checked, the indicator is off.
The wireless activity indicator displays whether your computer’s integrated
wireless devices are enabled or disabled. When you turn the wireless
networking function on or off, the wireless activity indicator changes to
display the status.
For more information about the Dell QuickSet wireless activity indicator,
right-click the QuickSet icon in the taskbar, and then select Help.
Mobile Broadband (or Wireless Wide Area
Network)
A Mobile Broadband network, also known as a Wireless Wide Area Network
(WWAN), is a high-speed digital cellular network that provides Internet
access over a much wider geographical area than a WLAN, which typically
covers only from 100 to 1000 feet. Your computer can maintain Mobile
Broadband network access as long as the computer is within a cellular-data
coverage zone. Contact your service provider for coverage of a high-speed
digital cellular network.
NOTE: Even if you are able to make a call from your cellular phone in a specific
geographical location, that location may not necessarily be within a cellular-data
coverage zone.
What You Need to Establish a Mobile Broadband Network Connection
NOTE: Depending on your computer, you can use either a Mobile Broadband
ExpressCard or Mini Card, but not both, to establish a Mobile Broadband network
connection.
To set up a Mobile Broadband network connection, you need:
•A Mobile Broadband ExpressCard or Mini Card (depending on your
computer’s configuration)
NOTE: For instructions on using ExpressCards, see "ExpressCards" on
page 75.
86Setting Up and Using Networks
Page 87
•An activated Mobile Broadband ExpressCard or activated Subscriber
Identity Module (SIM) for your service provider
•The Dell Mobile Broadband Card Utility (already installed on your
computer if you purchased the card when you purchased your computer, or
on the media that accompanied your card if purchased separately from
your computer)
If the utility is corrupted or deleted from your computer, see the Dell
Mobile Broadband Card Utility user’s guide in Windows Help and
Support
(click Start
, and then click
Help and Support)
or on the
media that accompanied your card if you purchased it separately from your
computer.
Checking Your Dell Mobile Broadband Card
Depending on what you selected when you purchased your computer, the
computer has a variety of configurations. To determine your computer
configuration, see one of the following:
•Your order confirmation
•Microsoft Windows Help and Support
To check your Mobile Broadband card in Windows Help and Support:
1
Click
Start →
information and diagnose problems
2
Under
Tools
the hardware installed on this computer.
On the My Computer Information - Hardware screen, you can view the type
of Mobile Broadband card installed in your computer as well as other
hardware components.
Help and Support→
, click
My Computer Information→
Use Tools to view your computer
.
Find information about
NOTE: The Mobile Broadband card is listed under Modems.
Setting Up and Using Networks87
Page 88
Connecting to a Mobile Broadband Network
NOTE: These instructions only apply to Mobile Broadband ExpressCards or Mini-
Cards. They do not apply to internal cards with wireless technology.
NOTE: Before you connect to the Internet, you must activate Mobile Broadband
service through your cellular service provider. For instructions and for additional
information about using the Dell Mobile Broadband Card Utility, see the user's guide
available through Windows Help and Support (click Start , and then click Help
and Support). The user's guide is also available on the Dell Support website at
support.dell.com and on the media included with your Mobile Broadband card if
you purchased the card separately from your computer.
Use the Dell Mobile Broadband Card Utility to establish and manage a
Mobile Broadband network connection to the Internet:
1
Click the
notification area to run the utility.
2
Click
3
Follow the instructions on the screen to manage the network connection
with the utility.
or
1
Click
2
Click
Dell Mobile Broadband Card Utility icon
Connect
NOTE: The Connect button changes to the Disconnect button.
Start →
Dell Wireless Broadband
.
All Programs →
Dell Wireless
.
and follow the instructions on the screen.
in the Windows
Enabling/Disabling the Dell Mobile Broadband Card
NOTE: If you are unable to connect to a Mobile Broadband network, ensure that
you have all the components for establishing a Mobile Broadband connection (see
"What You Need to Establish a Mobile Broadband Network Connection" on page 86),
and then verify that your Mobile Broadband card is enabled by verifying the setting
of the wireless switch.
You can turn your Mobile Broadband card on and off using the wireless switch
on your computer.
You can turn your computer’s wireless devices on and off with the wireless
switch on the front side of the computer (see "Front View" on page 22).
88Setting Up and Using Networks
Page 89
If the switch is in the on position, move the switch to the off position to
disable the switch and the Mobile Broadband card. If the switch is in the off
position, move the switch to the on position to enable the switch and the Dell
Mobile Broadband card. For information about the wireless switch positions.
To monitor the status of your wireless device, see "Monitoring the Status of
the Wireless Network Card Through Dell QuickSet" on page 86.
Dell Wi-Fi Catcher™ Network Locator
The wireless switch on your Dell computer uses the Dell Wi-Fi Catcher
Network Locator to scan specifically for wireless networks in your vicinity.
To scan for a wireless network, slide and hold the wireless switch in the
momentary position for a few seconds. The Wi-Fi Catcher Network Locator
functions regardless of whether your computer is turned on or off, or in Sleep
state, as long as the switch is configured through Dell QuickSet or the BIOS
(system setup program) to control WiFi network connections.
Because the Wi-Fi Catcher Network Locator is disabled and not configured
for use when your computer is shipped to you, you must first use Dell
QuickSet to enable and configure the switch to control WiFi network
connections. For more information on the Wi-Fi Catcher Network Locator
and to enable the feature through Dell QuickSet, right-click the QuickSet
icon in the notification area, and then select Help.
Setting Up and Using Networks89
Page 90
90Setting Up and Using Networks
Page 91
Securing Your Computer
Security Cable Lock
NOTE: Your computer does not ship with a security cable lock.
A security cable lock is a commercially available antitheft device. To use the
lock, attach it to the security cable slot on your Dell computer. For more
information, see the instructions included with the device.
NOTICE: Before you buy an antitheft device, ensure that it will work with the
security cable slot on your computer.
Passwords
Passwords prevent unauthorized access to your computer. When you first
start your computer, you must assign a primary password at the prompt. If you
do not enter a password within 2 minutes, the computer returns to its
previous operating state.
When using passwords, observe the following guidelines:
•Choose a password that you can remember, but not one that is easy to guess.
For example, do not use the names of family members or pets for passwords.
•It is recommended that you do not write down your password. If you do
write it down, however, ensure that the password is stored in a secure
location.
Securing Your Computer91
Page 92
•Do not share your password with other people.
•Ensure that people are not watching you when you type your password.
NOTICE: Passwords provide a high level of security for data in your computer or
hard drive. However, they are not foolproof. If you require more security, obtain and
use additional forms of protection such as data encryption programs.
Use the User Accounts option in the Control Panel in the Microsoft® Windows®
operating system to create user accounts or to change passwords. Once you create
a user password, you must enter it each time you turn on or unlock your computer.
If you do not enter a password within 2 minutes, the computer returns to its
previous operating state. For more information, see your Windows documentation.
If you forget any of your passwords, contact Dell (see "Contacting Dell" on
page 166). For your protection, Dell technical support staff will ask you for proof
of your identity to ensure that only an authorized person can use the computer.
If Your Computer Is Lost or Stolen
•Call a law enforcement agency to report the lost or stolen computer.
Include the Service Tag in your description of the computer. Ask that a
case number be assigned and write down the number, along with the
name, address, and phone number of the law enforcement agency. If
possible, obtain the name of the investigating officer.
NOTE: If you know where the computer was lost or stolen, call a law enforcement
agency in that area. If you do not know, call a law enforcement agency where you
live.
•If the computer belongs to a company, notify the security office of the
company.
•Contact Dell customer service to report the missing computer. Provide the
computer Service Tag, the case number, and the name, address, and phone
number of the law enforcement agency to which you reported the missing
computer. If possible, give the name of the investigating officer.
The Dell customer service representative will log your report under the
computer Service Tag and record the computer as missing or stolen. If someone
calls Dell for technical assistance and gives your Service Tag, the computer is
identified automatically as missing or stolen. The representative will attempt to
get the phone number and address of the caller. Dell will then contact the law
enforcement agency to which you reported the missing computer.
92Securing Your Computer
Page 93
Troubleshooting
Dell Technical Update Service
The Dell Technical Update service provides proactive e-mail notification of
software and hardware updates for your computer. The service is free and can
be customized for content, format, and how frequently you receive
notifications.
To enroll for the Dell Technical Update service, go to
support.dell.com/technicalupdate.
Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in
"Lockups and Software Problems" on page 109 and run the Dell Diagnostics
before you contact Dell for technical assistance.
It is recommended that you print these procedures before you begin.
NOTE: The Dell Diagnostics only operate on Dell computers.
Enter system setup, review your computer’s configuration information, and
ensure that the device you want to test displays in system setup and is active
(see "Using the System Setup Program" on page 177).
Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities media (see "Drivers and Utilities Media" on page 15).
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on
your hard drive.
NOTE: If your computer cannot display a screen image, contact Dell (see
"Contacting Dell" on page 166).
Troubleshooting93
Page 94
1
Ensure that the computer is connected to an electrical outlet that is
known to be working properly.
2
Turn on (or restart) your computer.
3
Start the Dell Diagnostics in one of the following two ways:
a
When the DELL™ logo appears, press <F12> immediately. Select
Diagnostics from the boot menu, and then press <Enter>.
NOTE: If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft
computer and try again.
NOTE: Before attempting option B, the computer must be powered down
completely.
Press and hold the <Fn> key while powering the computer on.
b
NOTE: If you see a message stating that no diagnostics utility partition has
been found, run the Dell Diagnostics from your Drivers and Utilities media.
®
Windows® desktop, then shut down your
The computer runs the Pre-boot System Assessment, a series of initial
tests of your system board, keyboard, hard drive, and display.
•During the assessment, answer any questions that appear.
•If a failure is detected, the computer stops and beeps. To stop the
assessment and restart the computer, press <n>; to continue to the
next test, press <y>; to retest the component that failed, press <r>.
•If failures are detected during the Pre-boot System Assessment, write
down the error code(s) and contact Dell.
If the Pre-boot System Assessment completes successfully, you receive the
message
Press any key to continue
4
Press any key to start the Dell Diagnostics from the diagnostics utility
Booting Dell Diagnostic Utility Partition.
.
partition on your hard drive.
Starting the Dell Diagnostics From the Drivers and Utilities Media
1
Insert your
2
Shut down and restart the computer.
3
When the DELL logo appears, press <F12> immediately.
Drivers and Utilities
media.
94Troubleshooting
Page 95
NOTE: Keyboard failure may result when a key on the keyboard is held down
for extended periods of time. To avoid possible keyboard failure, press and
release <F12> in even intervals until the boot device menu appears.
4
At the boot device menu, use the up- and down-arrow keys to highlight
CD/DVD/CD-RW
NOTE: The Quickboot feature changes the boot sequence for the current
boot only. Upon restart, the computer boots according to the boot sequence
specified in system setup.
5
Select the
Boot from CD-ROM
, and then press <Enter>.
option from the menu that appears, and
then press <Enter>.
6
Ty p e 1 to start the
7
Select
Run the 32 Bit Dell Diagnostics
Drivers and Utilities
menu, and then press <Enter>.
from the numbered list. If
multiple versions are listed, select the version appropriate for your
computer.
8
At the Dell Diagnostics
NOTE: Write down any error codes and problem descriptions exactly as they
appear and follow the instructions on the screen.
9
After all tests have completed, close the test window to return to the Dell
Diagnostics
10
Remove your
Main Menu
Drivers and Utilities
Main Menu
.
media, then close the
, select the test you want to run.
Main Menu
window to exit the Dell Diagnostics and restart the computer.
Dell Diagnostics Main Menu
After the Dell Diagnostics loads and the Main Menu screen appears, click the
button for the option you want.
NOTE: It is recommended that you select Test System to run a complete test
on your computer.
OptionFunction
Test MemoryRun the stand-alone memory test
Test SystemRun System Diagnostics
ExitExit the Diagnostics
Troubleshooting95
Page 96
After you have selected the Test System option from the main menu, the
following menu appears.
NOTE: It is recommended that you select Extended Test from the menu
below to run a more thorough check of the devices in the computer.
OptionFunction
Express TestPerforms a quick test of system
devices. The test typically takes 10 to
20 minutes and requires no interaction
on your part. Run Express Test first to
increase the possibility of tracing the
problem quickly.
Extended TestPerforms a thorough check of system
devices. The test typically takes an
hour or more and periodically requires
your input to answer specific
questions.
Custom TestTests a specific device in the system
and can be used to customize the tests
you want to run.
Symptom TreeLists a number of common symptoms and
allows you to select a test based on the
symptom of the problem you are having.
For any problem encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description exactly as it appears and follow the instructions on the
screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell"
on page 166).
NOTE: The Service Tag for your computer is located at the top of each test screen.
When contacting Dell support, have your Service Tag ready.
The following tabs provide additional information for tests run from the
Custom Test or Symptom Tree option:
96Troubleshooting
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TabFunction
ResultsDisplays the results of the test and any
error conditions encountered.
ErrorsDisplays error conditions encountered,
error codes, and the problem
description.
HelpDescribes the test and any requirements
for running the test.
ConfigurationDisplays your hardware configuration
for the selected device.
The Dell Diagnostics obtains
configuration information for all
devices from system setup, memory, and
various internal tests, and it displays
the information in the device list in
the left pane of the screen. The device
list may not display the names of all
the components installed on your
computer or all devices attached to
your computer.
ParametersAllows you to customize the test by
changing the test settings.
Dell Support Utility
The Dell Support Utility is customized for your computing environment.
This utility provides self-support information, software updates, and health
scans for your computer. Use this utility to do the following:
•Check your computing environment
•View the Dell Support Utility settings
•Access the help file for the Dell Support Utility
•View frequently asked questions
•Learn more about the Dell Support Utility
•Turn the Dell Support Utility off
Troubleshooting97
Page 98
For more information about the Dell Support Utility, click the question mark (?)
at the top of the Dell Support window.
To access the Dell Support Utility:
•Click the Dell Support icon in the notification area.
NOTE: The icon functions vary when clicking, double-clicking, or
right-clicking.
Or
•Click the
Settings
NOTE: If the Dell Support Utility is not available from the Start menu, go to
support.dell.com and download the software.
Start
. Ensure that the
→
All Programs → Dell Support → Dell Support
Show icon on the taskbar
option is checked.
Drive Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
Fill out the "Diagnostics Checklist" on page 165 as you complete these checks.
If the drive is not listed, perform a full scan with your antivirus software to
check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
TESTTHEDRIVE
•Insert another floppy disk, CD, or DVD to eliminate the possibility that
•Insert a bootable floppy disk and restart the computer.
CLEANTHEDRIVEORDISK — See "Cleaning Your Computer" on page 180.
ENSURETHATTHE CD OR DVD MEDIAISSNAPPEDONTOTHESPINDLE
CHECKTHECABLECONNECTIONS
CHECKFORHARDWAREINCOMPATIBILITIES — See "Troubleshooting Software
and Hardware Problems" on page 124.
RUNTHE DELL DIAGNOSTICS — See "Dell Diagnostics" on page 93.
Start
→
Computer
.
the original media is defective.
98Troubleshooting
Page 99
Optical drive problems
NOTE: High-speed optical drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the media.
NOTE: Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD drives.
Problems writing to a CD-RW or DVD+/-RW drive
CLOSEOTHERPROGRAMS — CD-RW and DVD+/-RW drives must receive a
steady stream of data when writing. If the stream is interrupted, an error
occurs. Try closing all programs before you write to the drive.