Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Latitude are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks
of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may
not be available in certain countries.
NOTE: Additional information may ship with your computer.
What Are You Looking For?Find It Here
• A diagnostic program for my computer
• Drivers for my computer
• My computer documentation
• My device documentation
• Warranty information
• Terms and Conditions (U.S. only)
• Safety instructions
• Regulatory information
• Ergonomics information
• End User License Agreement
Drivers and Utilities CD (also known as ResourceCD)
NOTE: The Drivers and Utilities CD may be optional and may
not ship with your computer.
Documentation and drivers are already installed on your
computer. You can use the CD to reinstall drivers or run
the Dell Diagnostics (see "Dell Diagnostics" on page 16.)
Readme files may be
included on your CD to
provide last-minute
updates about technical
changes to your computer
or advanced technicalreference material for
technicians or experienced
users.
NOTE: Drivers and documentation updates can be found at
support.dell.com.
Dell™ Product Information Guide
• How to remove and replace parts
• Specifications
• How to configure system settings
• How to troubleshoot and solve problems
Dell Latitude™ User’s Guide
Microsoft Windows XP Help and Support Center
1
Click
Start→
Help and Support→ Dell User and System
→
Guides
2
Click the
System Guides
User’s Guide
.
for your computer.
Quick Reference Guide5
What Are You Looking For?Find It Here
• Service Tag and Express Service Code
• Microsoft Windows License Label
Service Tag and Microsoft® Windows® License
These labels are located on the bottom of your computer.
• Use the Service Tag to identify your computer when you
use
support.dell.com
• Enter the Express
Service Code to direct
your call when
contacting technical
support.
or contact technical support.
• Solutions — Troubleshooting hints and tips; articles
from technicians; online courses; and frequently asked
questions
• Community — Online discussion with other Dell
customers
• Upgrades — Upgrade information for components, such
as memory, the hard drive, and the operating system
• Customer Care — Contact information, service call and
order status, warranty, and repair information
• Service and support — Service call status and support
history, service contract, online discussions with
technical support
• Reference — Computer documentation, details on my
computer configuration, product specifications, and
white papers
• Downloads — Certified drivers, patches, and software
updates
• How to use the Windows operating system
• How to work with programs and files
• How to personalize my desktop
Dell Support Website — support.dell.com
NOTE: Select your region to view the appropriate support
site.
Windows Help and Support Center
1
Click the
2
Type a word or phrase that describes your problem and
click the arrow icon.
3
Click the topic that describes your problem.
4
Follow the instructions on the screen.
Start
button and click
Help and Support
.
6Quick Reference Guide
What Are You Looking For?Find It Here
• How to reinstall my operating system
Operating System CD
NOTE: The Operating System CD may be optional and may
not ship with your computer.
The operating system is already installed on your computer.
To reinstall your operating system, use the Operating System CD.
NOTE: The color of your CD varies based on the operating
system you ordered.
• Service call status and support history
• Top technical issues for my computer
• Frequently asked questions
• File downloads
• Details on my computer configuration
• Service contract for my computer
Dell Premier Support Website — premiersupport.dell.com
The Dell Premier Support website is customized for
corporate, government, and education customers. This
website may not be available in all regions.
After you reinstall your
operating system, use the
Drivers and Utilities CD
(ResourceCD) to reinstall
drivers for the devices that
came with your computer.
Your operating system
product key label is located
on your computer.
Setting Up Your Computer
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
1
Unpack the accessories box.
2
Set aside the contents of the accessories box, which you will need to complete the setup of your
computer.
The accessories box also contains user documentation and any software or additional hardware (such
as drives or batteries) that you have ordered.
Quick Reference Guide7
3
Connect the AC adapter to the AC adapter connector on the computer and to the electrical outlet.
4
Open the computer display and press the power button to turn on the computer (see "Front View" on
page 9).
NOTE: It is recommended that you turn on and shut down your computer at least once before you install any cards
or connect the computer to a docking device or other external device, such as a printer.
8Quick Reference Guide
About Your Computer
Front View
1
10
9
8
2
3
4
5
6
7
1display latch release2display latches (2) 3display
4power button5device status lights6touch pad
7speakers (2)8touch pad buttons9keyboard
10 keyboard and wireless
status lights
Quick Reference Guide9
Left Side View
3241
1air vent2security cable slot3optical drive bay
4optical-drive-tray eject button
NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate
paper warranty document that shipped with your computer.
For optimal computer performance and to help preserve BIOS settings, operate your Dell portable
computer with the main battery installed at all times. One battery is supplied as standard equipment in
the battery bay.
NOTE: Because the battery may not be fully charged, use the AC adapter to connect your new computer to an
electrical outlet the first time you use the computer. For best results, operate the computer with the AC adapter
until the battery is fully charged. To view battery charge status, click Start→ Settings→ Control Panel→ Power Options→ Power Meter.
Quick Reference Guide11
NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Depending on how
often the battery is used and the conditions under which it is used, you may need to purchase a new battery during
the life of your computer.
NOTE: It is recommended that you connect your computer to an electrical outlet when writing to a CD or DVD.
Battery operating time varies depending on operating conditions. Operating time is significantly reduced
when you perform operations including, but not limited to, the following:
•Using optical drives
•Using wireless communications devices, Express Cards, media memory cards, or USB devices
•Using high-brightness display settings, 3D screen savers, or other power-intensive programs such as
complex 3D graphics applications
•Running the computer in maximum performance mode (
see information on configuring power
management settings in your User’s Guide)
You can check the battery charge (see "Checking the Battery Charge" on page 12) before you insert the
battery into the computer. You can also set power management options to alert you when the battery
charge is low
CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only
with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not
use a battery from other computers with your computer.
CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a charge, call
your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery. See "Battery
Disposal" in the Product Information Guide.
(
see information on configuring power management settings in your User’s Guide).
CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate,
disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children.
Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury
or equipment damage.
Checking the Battery Charge
The Microsoft Windows Power Meter window and icon, the battery charge gauge and health gauge,
and the low-battery warning provide information on the battery charge.
Microsoft Windows Power Meter
The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, doubleclick the icon on the taskbar.
If the computer is connected to an electrical outlet, a icon appears.
12Quick Reference Guide
Charge Gauge
By either pressing once or pressing and holding the status button on the charge gauge on the battery, you
can check:
•Battery charge (check by pressing and
•Battery health (check by pressing and
releasing
holding
the status button)
the status button)
The battery operating time is largely determined by the number of times it is charged. After hundreds of
charge and discharge cycles, batteries lose some charge capacity—or battery health. That is, a battery can
show a status of "charged" but maintain a reduced charge capacity (health).
Check the Battery Charge
To check the battery charge, press and release the status button on the battery charge gauge to illuminate
the charge-level lights. Each light represents approximately 20 percent of the total battery charge. For
example, if the battery has 80 percent of its charge remaining, four of the lights are on. If no lights
appear, the battery has no charge.
Check the Battery Health
To check the battery health using the charge gauge, press and hold the status button on the battery
charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition, and more than
80 percent of its original charge capacity remains. Each light represents incremental degradation. If five
lights appear, less than 60 percent of the charge capacity remains, and you should consider replacing the
battery. See the specifications in your User’s Guide.
Low-Battery Warning
NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning, and then
connect the computer to an electrical outlet. If the battery runs completely out of power, hibernate mode begins
automatically.
By default, a pop-up window warns you when the battery charge is approximately 90 percent depleted.
You can change the settings for the battery alarms. See your User’s Guide for information about accessing
the Power Options Properties window.
Charging the Battery
NOTE: When the computer is turned off, the AC adapter charges a completely discharged battery to 80 percent in
about 1 hour and to 100 percent in approximately 2 hours. Charge time is longer with the computer turned on. You
can leave the battery in the computer for as long as you like. The battery’s internal circuitry prevents the battery
from overcharging.
When you connect the computer to an electrical outlet or install a battery while the computer is
connected to an electrical outlet, the computer checks the battery charge and temperature. If necessary,
the AC adapter then charges the battery and maintains the battery charge.
If the battery is hot from being used in your computer or being in a hot environment, the battery may
not charge when you connect the computer to an electrical outlet.
Quick Reference Guide13
The battery is too hot to start charging if the light flashes alternately green and orange. Disconnect
the computer from the electrical outlet and allow the computer and the battery to cool to room
temperature. Then connect the computer to an electrical outlet to continue charging the battery.
For more information about resolving problems with a battery, see your User’s Guide.
Replacing the Battery
CAUTION: Before performing these procedures, turn off the computer, disconnect the AC adapter from the
electrical outlet and the computer, disconnect the modem from the wall connector and computer, and remove any
other external cables from the computer.
NOTICE: You must remove all external cables from the computer to avoid possible connector damage.
CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only
with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer; do not
use a battery from other computers.
NOTICE: If you choose to replace the battery with the computer in standby mode, you have up to 1 minute to
complete the battery replacement before the computer shuts down and loses any unsaved data.
To remove the battery:
1
If the computer is connected to a docking device (docked), undock it. See the documentation that
came with your docking device for instructions.
2
Ensure that the computer is turned off.
3
Slide and hold the battery-bay latch release on the bottom of the computer, and then lift the battery
from the bay.
1battery-bay latch release2battery
To replace the battery, follow the removal procedure in reverse order.
14Quick Reference Guide
21
Storing a Battery
Remove the battery when you store your computer for an extended period of time. A battery discharges
during prolonged storage. After a long storage period, recharge the battery fully (see "Charging the
Battery" on page 13) before you use it.
Troubleshooting
Lockups and Software Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
The computer does not start up
ENSURETHATTHE AC ADAPTERISFIRMLYCONNECTEDTOTHECOMPUTERANDTOTHEELECTRICALOUTLET.
The computer stops responding
NOTICE: You might lose data if you are unable to perform an operating system shutdown.
T
URN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
A program stops responding or crashes repeatedly
NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
ND THE PROGRAM —
E
1
Press <Ctrl><Shift><Esc> simultaneously.
2
Click
Task Manager
3
Click the program that is no longer responding.
4
Click
End Task
CHECKTHESOFTWAREDOCUMENTATION — If necessary, uninstall and then reinstall the program.
.
.
A program is designed for an earlier Microsoft Windows operating system
RUNTHE PROGRAM COMPATIBILITY WIZARD — The Program Compatibility Wizard configures a program
so it runs in an environment similar to non-Windows XP operating system environments.
1
Click
Start→
2
Follow the instructions on the screen.
All Programs→ Accessories→
Program Compatibility Wizard→ Next
Quick Reference Guide15
.
A solid blue screen appears
TURNTHECOMPUTEROFF — If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
•Ensure that the program is compatible with the operating system installed on your computer.
•Ensure that your computer meets the minimum hardware requirements needed to run the software.
See the software documentation for information.
•Ensure that the program is installed and configured properly.
•Verify that the device drivers do not conflict with the program.
•If necessary, uninstall and then reinstall the program.
BACKUPYOURFILESIMMEDIATELY.
U
SE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS .
AVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE Start MENU.
S
CAN THE COMPUTER FOR SPYWARE — If you are experiencing slow computer performance, you frequently
S
receive pop-up advertisements, or you are having problems connecting to the Internet, your computer
might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your
program may require an upgrade) to scan the computer and remove spyware. For more information, go to
support.dell.com and search for the keyword spyware.
RUNTHE DELL DIAGNOSTICS — See "Dell Diagnostics" on page 16. If all tests run successfully, the error
condition is related to a software problem.
Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "Lockups and Software
Problems" on page 15 and run the Dell Diagnostics before you contact Dell for technical assistance.
It is recommended that you print these procedures before you begin.
NOTICE: The Dell Diagnostics works only on Dell computers.
NOTE: The Drivers and Utilities CD is optional and may not ship with your computer.
Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD.
16Quick Reference Guide
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
NOTE: If your computer cannot display a screen image, contact Dell for technical assistance.
1
Turn on (or restart) your computer.
2
If the computer is connected to a docking device (docked), undock it. See the documentation that
came with your docking device for instructions.
3
Connect the computer to an electrical outlet.
4
Run the Dell Diagnostics:
a
Turn on the computer. When the DELL™ logo appears, press <F12> immediately. Select
Diagnostics
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the
Microsoft Windows desktop. Then shut down your computer and try again.
Press and hold the <Fn> key while powering the computer on.
b
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell
Diagnostics from the Drivers and Utilities CD.
The computer runs the Pre-boot System Assessment, a series of initial tests of your system board,
keyboard, hard drive, and display.
•During the assessment, answer any questions that appear.
•If a failure is detected, the computer stops and beeps. To stop the assessment and restart the
computer, press <n>; to continue to the next test, press <y>; to retest the component that
failed, press <r>.
•If failures are detected during the Pre-boot System Assessment, write down the error code(s) and
contact Dell.
If the Pre-boot System Assessment completes successfully, you receive the message
Diagnostic Utility Partition. Press any key to continue
from the boot menu and press <Enter>.
Booting Dell
.
5
Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.
Starting the Dell Diagnostics From the Drivers and Utilities CD
1
Insert the
2
Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
If you wait too long and the Windows logo appears, continue to wait until you see the Windows
desktop. Then shut down your computer and try again.
Drivers and Utilities
NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots
according to the devices specified in the system setup program.
CD.
Quick Reference Guide17
3
When the boot device list appears, highlight
IDE CD-ROM DeviceCD/DVD/CD-RW Drive
press <Enter>.
4
Select the
5
Ty p e 1 to start the CD menu and press <Enter> to proceed.
6
Select
Boot from CD-ROM
option from the menu that appears and press <Enter>.
Run the 32 Bit Dell Diagnostics
from the numbered list. If multiple versions are listed, select
the version appropriate for your computer.
7
When the Dell Diagnostics
Main Menu
appears, select the test you want to run.
Dell Diagnostics Main Menu
1
After the Dell Diagnostics loads and the
you want.
OptionFunction
Express TestPerforms a quick test of devices. This test typically takes
10 to 20 minutes and requires no interaction on your
part. Run Express Test first to increase the possibility of
tracing the problem quickly.
Extended TestPerforms a thorough check of devices. This test typically
takes 1 hour or more and requires you to answer
questions periodically.
Custom TestTests a specific device. You can customize the tests you
want to run.
Symptom TreeLists the most common symptoms encountered and
allows you to select a test based on the symptom of the
problem you are having.
Main Menu
screen appears, click the button for the option
and
2
If a problem is encountered during a test, a message appears with an error code and a description of the
problem. Write down the error code and problem description and follow the instructions on the
screen.
If you cannot resolve the error condition, contact Dell.
NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,
technical support will ask for your Service Tag.
3
If you run a test from the
the following table for more information.
18Quick Reference Guide
Custom Test
or
Symptom Tree
option, click the applicable tab described in
TabFunction
ResultsDisplays the results of the test and any error conditions
encountered.
ErrorsDisplays error conditions encountered, error codes, and
the problem description.
HelpDescribes the test and may indicate requirements for
running the test.
ConfigurationDisplays your hardware configuration for the selected
device.
The Dell Diagnostics obtains configuration information
for all devices from system setup, memory, and various
internal tests, and it displays the information in the
device list in the left pane of the screen. The device list
may not display the names of all the components
installed on your computer or all devices attached to your
computer.
ParametersAllows you to customize the test by changing the test
settings.
4
When the tests are completed, if you are running the Dell Diagnostics from the
CD, remove the CD.
5
When the tests are complete, close the test screen to return to the
Diagnostics and restart the computer, close the
Main Menu
Main Menu
screen.
Drivers and Utilities
screen. To exit the Dell
Quick Reference Guide19
20Quick Reference Guide
Index
A
anti-virus software, 16
B
battery
charge gauge, 11, 13
charging, 13
checking the charge, 12
performance, 11
power meter, 12
removing, 14
storing, 15
blue screen, 16
computer crashes, 15-16
computer does not start up, 15
computer stops responding, 15
Dell Diagnostics, 16
lockups, 15
program crashes, 15
program stops responding, 15
programs and Windows
compatibility, 15
slow computer
performance, 16
software, 15-16
spyware, 16
Product Information Guide, 5
Index21
R
W
regulatory information, 5
ResourceCD
Dell Diagnostics, 16
S
safety instructions, 5
Service Tag, 6
software
problems, 15-16
spyware, 16
Starting the Dell Diagnostics
From the Drivers and
Utilities CD, 17
support website, 6
T
troubleshooting
Dell Diagnostics, 16
Help and Support Center, 6
warranty information, 5
Windows XP
Help and Support Center, 6
Program Compatibility
Wizard, 15
reinstalling, 7
wizards
Program Compatibility
Wizard, 15
U
User’s Guide, 5
V
video controller
determining configuration, 9
22Index
Dell™ Latitude™ 131L
Snelle Referentiegids
Model PP23LB
www.dell.com | support.dell.com
Opmerkingen, kennisgevingen en waarschuwingen
OPMERKING: Een OPMERKING duidt belangrijke informatie aan voor een beter gebruik van de computer.
KENNISGEVING: Een KENNISGEVING duidt mogelijke beschadiging van de hardware of gegevensverlies aan en geeft
aan hoe u dergelijke problemen kunt voorkomen.
LET OP: Een WAARSCHUWING duidt het risico van schade aan eigendommen, lichamelijk letsel of overlijden aan.
Als u een Dell™ computer uit de n-serie hebt aangeschaft, zijn de verwijzingen naar de Microsoft® Windows®
besturingssystemen in dit document niet van toepassing.
Reproductie in welke vorm dan ook zonder de schriftelijke toestemming van Dell Inc. is strikt verboden.
Merken in dit document: Dell, het DELL-logo en Latitude zijn handelsmerken van Dell Inc.; Microsoft en Windows zijn gedeponeerde
handelsmerken van Microsoft Corporation.
Andere merken en handelsnamen die mogelijk in dit document worden gebruikt, dienen ter aanduiding van de rechthebbenden met betrekking
tot de merken en namen of ter aanduiding van hun producten. Dell Inc. claimt op geen enkele wijze enig eigendomsrecht ten aanzien van andere
merken of handelsnamen dan haar eigen merken en handelsnamen.
Wanneer het Dell-diagnoseprogramma te gebruiken
Dell Diagnostics (Dell-diagnostiek) starten vanaf de vaste schijf
Dell Diagnostics (Dell-diagnostiek) starten vanaf de cd
Drivers and Utilities (Stuur- en hulpprogramma's)
Hoofdmenu Dell Diagnostics
OPMERKING: Sommige kenmerken of media zijn optioneel en zijn misschien niet meegeleverd met deze
computer. Sommige kenmerken of media zijn niet beschikbaar in bepaalde landen.
OPMERKING: Mogelijk werd er bij uw computer bijkomende informatie geleverd.
Waar bent u naar op zoek?Hier kunt u het vinden
• Een diagnoseprogramma voor de computer
• Stuurprogramma's voor de computer
• Documentatie over mijn computer
• Documentatie over deze apparaat
• Garantie-informatie
• Algemene voorwaarden (alleen Verenigde Staten)
• Veiligheidsinstructies
• Informatie over regelgeving
• Ergonomische informatie
• Licentieovereenkomst voor eindgebruikers
Drivers and Utilities CD (Stuur- en hulpprogramma's-cd)
(ook wel de Resource-cd)
OPMERKING: De Drivers and Utilities CD (Stuur- en
hulpprogramma's-cd) kan optioneel zijn en niet meegeleverd
zijn met deze computer.
De documentatie en stuurprogramma's zijn reeds op de
computer geïnstalleerd. U kunt de cd gebruiken om
stuurprogramma's opnieuw te installeren of Dell
Diagnostics (Dell-diagnostiek) uitvoeren (zie "Dell
Diagnostics (Dell-diagnostiek)" op pagina 38.)
Mogelijk bevat de cd
leesmij-bestanden met de
laatst beschikbare
informatie over
technische wijzigingen
aan de computer of
geavanceerd technisch
naslagmateriaal voor
technici en gevorderde
gebruikers.
OPMERKING: Updates van de stuurprogramma's en
documentatie vindt u op support.dell.com.
Dell™ productinformatiegids
Snelle Referentiegids27
Waar bent u naar op zoek?Hier kunt u het vinden
• Onderdelen verwijderen en vervangen
• Specificaties
• Systeeminstellingen configureren
• Problemen vaststellen en oplossen
Dell Latitude™ Handleiding
Microsoft Windows XP Help en Support Center
1
Klik op
Start→
Hulp en ondersteuning→ Dell User and
System Guides
(Dell Gebruikers- en
systeeminformatiehandleiding)
(Systeeminformatiehandleiding).
2
• Servicelabel en express-servicecode
• Microsoft Windows-licentielabel
Klik op de
Servicelabel en Microsoft® Windows®-licentie
U vindt deze labels op de onderkant van de computer.
Handleiding
• Maak gebruik van het servicelabel om uw computer te
identificeren als u gebruik maakt van
contact opneemt met de technische ondersteuning.
• Voer de expressservicecode in zodat uw
telefonisch verzoek naar
de juiste medewerker
van de technische
ondersteuning wordt
doorgeleid.
• Oplossingen — Hints en tips voor probleemoplossing,
artikelen van technici, on-line cursussen en vaak gestelde
vragen
Dell Support-website — support.dell.com
OPMERKING: Selecteer uw regio om de juiste support-
website weer te geven.
• Community — On-line discussies met andere gebruikers
van Dell-producten
• Upgrades — Upgrade-informatie voor onderdelen als het
geheugen, de vaste schijf en het besturingssysteem
• Klantendienst — Contactgegevens, de status van
herstellingsverzoeken en bestellingen, informatie over
garanties en herstellingen
• Service en ondersteuning — De status van
herstellingsverzoeken, support-historie, het
servicecontract, on-line discussies met medewerkers van
de technische ondersteuning
• Referentiemateriaal — Computerdocumentatie, details
over mijn computerinstellingen, productspecificaties en
white papers
• Downloads — Geautoriseerde stuurprogramma's,
patches en software-updates
• Het besturingssysteem Windows gebruiken
• Met programma's en bestanden werken
• Het bureaublad personaliseren
Windows Help en Support Center
1
Klik op de knop
Support
2
Geef met een of meer woorden een beschrijving van het
Start
(Help en ondersteuning).
probleem en klik vervolgens op het pijlpictogram.
3
Klik op het onderwerp dat uw probleem beschrijft.
4
Volg de instructies op het scherm.
→ System Guides
voor deze computer.
support.dell.com
en klik vervolgens op
of
Help and
28Snelle referentiegids
Waar bent u naar op zoek?Hier kunt u het vinden
• Het besturingssysteem opnieuw installeren
Besturingssysteem-cd
OPMERKING: De Operating System CD (Besturingssysteem-
cd) kan optioneel zijn en niet meegeleverd zijn met deze
computer.
Het besturingssysteem is reeds op de computer
geïnstalleerd. Gebruik als u het besturingssysteem opnieuw
gaat installeren de Besturingssysteem-cd.
Het productsleutel-label voor het besturingssysteem
bevindt zich op de computer.
OPMERKING: De kleur van de cd is afhankelijk van het
besturingssysteem dat u hebt besteld.
• Statusoverzicht van service-oproepen en
ondersteuningsgeschiedenis
• Belangrijkste technische punten voor deze computer
• Veelgestelde vragen
• Bestanden downloaden
• Details over de configuratie van de computer
• Servicecontract voor de computer
Dell Premier Support-website — premiersupport.dell.com
De Dell Premier Support-website is speciaal bedoeld voor
klanten die werkzaam zijn bij bedrijven, de overheid en in
het onderwijs. Deze website is mogelijk niet overal
toegankelijk.
Nadat u het
besturingssysteem
opnieuw hebt
geïnstalleerd, moet u de cd
Drivers and Utilities
(Stuur- en
hulpprogramma's)
(ResourceCD (bron-cd))
gebruiken om de
stuurprogramma's voor de
apparaten die met uw
computer werden geleverd,
opnieuw te installeren.
De computer instellen
LET OP: Voordat u met een van de procedures in dit gedeelte begint, moet u de veiligheidsinstructies in de
productinformatiegids raadplegen.
1
Haal de onderdelen uit de doos met accessories.
2
Leg de onderdelen klaar, u hebt deze nodig om de computer te kunnen opstarten.
De doos met accessoires bevat tevens gebruikersdocumentatie en mogelijk software of additionele
hardware (zoals schijven of batterijen) die u hebt besteld.
Snelle Referentiegids29
3
Sluit de netadapter aan op de ingang van de computer en het stopcontact.
4
Open de computer en druk op het aan/uit-knopje om de computer op te starten (zie "Vooraanzicht" op
pagina 31).
OPMERKING: Het wordt aanbevolen om de computer ten minste één keer aan en uit te zetten voordat u een kaart
installeert of de computer aansluit op een dockingstation of een extern apparaat zoals een printer.
30Snelle referentiegids
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