Dell 1340, PP17S User Manual

SETUP GUIDE

Model PP17S

SETUP GUIDE

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your

computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

__________________

Information in this document is subject to change without notice.

© 2008-2009 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Dell

, the

DELL

logo,

XPS

, and

Trademarks used in this text:
trademark and

Windows Vista

Corporation in the United States and/or other countries.;

Bluetooth

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Core

is a trademark of Intel Corporation in the United States and other countries;

and

Windows Vista start button logo

is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license.

DellConnect

are either trademarks or registered trademarks of Microsoft

Blu-ray Disc

January 2009 P/N P464C Rev. A02

are trademarks of Dell Inc.;

is a trademark of the Blu-ray Disc Association;

Intel

is a registered

Microsoft, Windows

,

Contents

™

Setting Up Your Studio XPS

Before Setting Up Your Computer . . . . . . . . . 5

Connect the AC adapter . . . . . . . . . . . . . . . . . 6

Check the Wireless Control . . . . . . . . . . . . . . 7

Connect the Network Cable (Optional) . . . . .8

Press the Power Control . . . . . . . . . . . . . . . . . 9

Set Up Windows Vista

Connecting to the Internet (Optional) . . . . . 10

Setting Up 5.1 Audio Connections . . . . . . . . 12

Removing and Replacing the Battery . . . . . 13

Using Your Studio XPS™ . . . . . . . . . . . . . . .14

Device Status Lights . . . . . . . . . . . . . . . . . . . 14

Right Side Features . . . . . . . . . . . . . . . . . . . . 16

Left Side Features . . . . . . . . . . . . . . . . . . . . . 20

Display Features . . . . . . . . . . . . . . . . . . . . . .22

Laptop . . . . . .5

®

. . . . . . . . . . . . . . . . 10

Media, Wireless, and Power

Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Computer Base and Keyboard

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Optional Graphics Processor

Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Software Features . . . . . . . . . . . . . . . . . . . . . 26

Solving Problems . . . . . . . . . . . . . . . . . . . . .29

Network Problems . . . . . . . . . . . . . . . . . . . . 29

Power Problems. . . . . . . . . . . . . . . . . . . . . . . 30

Memory Problems . . . . . . . . . . . . . . . . . . . . . 31

Lockups and Software Problems . . . . . . . . . 31

Using Support Tools. . . . . . . . . . . . . . . . . . .33

Dell Support Center . . . . . . . . . . . . . . . . . . . . 33

System Messages . . . . . . . . . . . . . . . . . . . . . 34

3

Hardware Troubleshooter . . . . . . . . . . . . . . . 35

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . 36

System Restore Options . . . . . . . . . . . . . . .37

System Restore . . . . . . . . . . . . . . . . . . . . . . . 37

Dell Factory Image Restore . . . . . . . . . . . . .38

Operating System Reinstallation . . . . . . . . . 40

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .42

Technical Support and Customer

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

DellConnect

™

. . . . . . . . . . . . . . . . . . . . . . . . . 43

Online Services . . . . . . . . . . . . . . . . . . . . . . . 43

AutoTech Service. . . . . . . . . . . . . . . . . . . . . . 44

Product Information. . . . . . . . . . . . . . . . . . . . 45

Returning Items for Repair Under

Warranty or for Credit . . . . . . . . . . . . . . . . . . 45

Before You Call. . . . . . . . . . . . . . . . . . . . . . . .46

Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . 47

4

Finding More Information and

Resources . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Basic Specifications . . . . . . . . . . . . . . . . . .50

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Setting Up Your Studio XPS™ Laptop

This section provides information to help you
set up your Studio XPS 1340 and connect the
peripherals.

Before Setting Up Your Computer

When positioning your computer, ensure that
you have easy access to a power source,
adequate ventilation, and a level surface to
place your computer.

Restricting airflow around your computer may
cause it to overheat. To prevent overheating
ensure that you leave at least 10.2 cm (4 in) at
the back of the computer and a minimum of

5.1 cm (2 in) on all other sides. You should never
place your computer in an enclosed space, such
as a cabinet or drawer when it is turned on.

NOTICE: Placing or stacking heavy or sharp
objects on the computer may result in
permanent damage to the computer.

5

Setting Up Your Studio XPS™ Laptop

Connect the AC adapter

Connect the AC adapter to the computer and
then plug it into a wall outlet or surge protector.

6

CAUTION: The AC adapter works with
worldwide power outlets. However, power
connectors and power strips vary among
countries. Using an incompatible cable or
incorrectly connecting the cable to a power
strip or electrical outlet may cause fire or
equipment damage.

Setting Up Your Studio XPS™ Laptop

Check the Wireless Control

To turn on wireless, with the computer turned on,
gently touch the wireless control
center control cover and then release.

on the

This control allows you to quickly turn off all
your wireless radios (Bluetooth

®

, WiFi, and
WWAN), such as when you are asked to disable
all wireless radios on an airplane flight. Gently
touching this control once turns off all wireless
radios. Gently touching this control again
returns your wireless radios to their respective
states they were in before you turned them off.

7

Setting Up Your Studio XPS™ Laptop

Connect the Network Cable (Optional)

To use a wired network connection, connect the
network cable.

8

Press the Power Control

Setting Up Your Studio XPS™ Laptop

9

Setting Up Your Studio XPS™ Laptop

Set Up Windows Vista®

Your computer is pre-configured with
Windows Vista. To set up Windows Vista for
the first time, follow the instructions on the
screen. These steps are mandatory and may
take up to 15 minutes to complete. The screens
will take you through several procedures
including accepting license agreements,
setting preferences, and setting up an Internet
connection.

NOTICE: Do not interrupt the operating
system’s setup process. Doing so may
render your computer unusable.

10

Connecting to the Internet (Optional)

NOTE: Internet Service Providers (ISPs)

and ISP offerings vary by country.

To connect to the Internet, you need a network
connection or an external modem and an ISP.

NOTE: If an external USB modem is not
a part of your original order, you can
purchase one from the Dell website at

www.dell.com.

Setting Up a Wired Internet Connection

If you are using a dial-up connection, connect
the telephone line to the external USB modem
(optional) and to the telephone wall connector
before you set up your Internet connection.
If you are using a DSL or cable/satellite modem
connection, contact your ISP or cellular
telephone service for setup instructions and
see “Setting Up Your Internet Connection”
on page 11.

Setting Up Your Studio XPS™ Laptop

Setting Up a Wireless Connection

See the documentation for your router for more
information about how to set up and use your
wireless network.

Before you can use your wireless Internet
connection, you need to connect to your
wireless router.

To establish connection using a wireless router:

Save and close any open files, and exit any 1.
open programs.

Click 2. Start

→ Connect To.

Follow the instructions on the screen to 3.
complete the setup.

Setting Up Your Internet Connection

To set up an Internet connection with a provided
ISP desktop shortcut:

Save and close any open files, and exit any 1.
open programs.

Double-click the ISP icon on the Microsoft2.
Windows

®

desktop.

®

Follow the instructions on the screen to 3.
complete the setup.

If you do not have an ISP icon on your desktop
or if you want to set up an Internet connection
with a different ISP, perform the steps in the
following section.

NOTE: If you cannot connect to the Internet
but have successfully connected in the
past, the ISP might have a service outage.
Contact your ISP to check the service
status, or try connecting again later.

NOTE: Have your ISP information ready.
If you do not have an ISP, the Connect to
the Internet wizard can help you get one.

Save and close any open files, and exit any 1.
open programs.

Click 2. Start

→ Control Panel.

Under 3. Network and Internet, click Connect
to the Internet.

The Connect to the Internet window appears.

11

Setting Up Your Studio XPS™ Laptop

Select either 4. Broadband (PPPoE) or Dial-up,
depending on how you want to connect:

Choose a. Broadband if you will use a DSL,
satellite modem, cable TV modem,
or wireless technology connection.

Choose b. Dial-up if you will use an optional
USB dial-up modem or ISDN.

NOTE: If you do not know which type of
connection to select, contact your ISP.

Follow the instructions on the screen and 5.
use the setup information provided by your
ISP to complete the setup.

Setting Up 5.1 Audio Connections

To set up 5.1 audio connections:

Click Start

Options. Run IDT Audio Control Panel. In the
Jacks tab, there are three connector icons.

Follow the instructions to finish the setup.

12

→ Control Panel→ Additional

Click the microphone icon, select 1. Device:
Rear Speakers, and plug your rear speaker

cable to the audio in/microphone connector.

Click the middle headphone icon, select 2.
Device: Center/LFE Speaker, and plug your
center/woofer speaker cable to the middle
audio out/headphone connector.

Click the right headphone icon, select 3.
Device: Front Speaker, and plug your
front speaker cable to the right audio
out/headphone connector.

Setting Up Your Studio XPS™ Laptop

Removing and Replacing the Battery

CAUTION: Using an incompatible battery

may increase the risk of fire or explosion.
This computer should only use a battery
purchased from Dell. Do not use batteries
from other computers.

CAUTION: Before removing the battery,
shut down the computer, and remove
external cables (including the AC adapter).

To remove the battery:

Shut down the computer and turn it over. 1.

Slide the battery release latch to the unlock 2.
position.

Slide the battery out. 3.

To replace the battery, slide the battery into the
bay until the battery clicks into place.

13

Using Your Studio XPS

Your computer has several indicators, controls,
buttons, and features that provide information
at-a-glance and time-saving shortcuts for
common tasks.

Device Status Lights

1

2

3

4

14

™

1

Hard drive activity light – Turns
on when the computer reads or writes
data. A flashing light indicates hard
drive activity.

NOTICE: To avoid loss of data, never
turn off the computer while the hard
drive activity light is flashing.

2

Bluetooth® status light
(optional) – Turns on when a card with

Bluetooth wireless technology is enabled.

NOTE: The card with Bluetooth
wireless technology is an optional
feature.

You may turn off the Bluetooth wireless
function by either gently touching the
wireless control
the Bluetooth icon in the notification
area of your taskbar and clicking Disable
Bluetooth radio.

or by right-clicking

Using Your Studio XPS™

3

WiFi status light – Turns on when

wireless networking is enabled.

Use the wireless control to quickly turn all
wireless communication On or Off.

4

WWAN status light – Turns on when

WWAN is enabled.

15

Using Your Studio XPS™

Right Side Features

1

16

7

6

5

4

3

2

1

12 cm

ExpressCard slot – Supports one

ExpressCard.

2

IEEE 1394 connector – Connects to

high-speed serial multimedia devices,
such as digital video cameras.

3

Backlit keyboard – Provides visibility

in dark environments by illuminating
characters on all the keys. For more
information see the

Dell Technology Guide.

Using Your Studio XPS™

4

Optical drive – Can either play, read, or

write to standard-size and shape (12 cm)
CDs, and DVDs. Ensure that the side with
print or writing is facing upward when
inserting discs.

NOTICE: Do not use non-standard­size or shape discs (including
mini-CDs and mini-DVDs) as you will
damage the drive.

17

Using Your Studio XPS™

5

eSATA/USB combo connector

with PowerShare – Connects to eSATA

compatible storage devices (such as
external hard-disk drives or optical drives)
or USB devices (such as a mouse, keyboard,
printer, external drive, or MP3 player). This
connector can also be used for charging
USB devices when the computer is in
power on/off or sleep state. This function
may not work with certain external devices
when the computer is in power off or sleep
state, even if they are compliant with the
USB specification. In such cases, turn the
computer on to charge the device.

NOTE: If the computer is powered
off or turned to sleep state while the
USB device is charging, unplug the
USB device and plug it in again to
continue charging the device.

NOTE: The USB PowerShare
automatically shuts off when only
10% of the total battery life remains.

18

6

AC adapter connector – Connects
to the AC adapter which powers the
computer and charges the battery.

7

Power light – Illuminates when the

computer is powered on. The different
lights indicate the following:

On battery power:

Solid white • – computer is running on
battery power

Solid amber • – battery is low

Flashing amber • – battery is critically
low

Blinking white • – computer is in sleep
state

On AC adapter:

Solid white • – computer is powered on
and battery is charged

Blinking white • – computer is in standby
state.

Using the Optical Disc Drive

12 cm

NOTICE: Do not use non-standard-size or
shape discs (including mini-CDs and mini­DVDs) as you will damage the drive.

NOTE: Do not move the computer while
playing or recording CDs and DVDs.

Place the disc in the center of the disc slot, with
the label facing upwards and gently push the
disc into the slot. The drive will automatically
pull the disc in and begin reading its content.

Using Your Studio XPS™

To eject a disc from the drive, gently touch
the eject control

. The control will flash
to confirm for a few seconds before ejecting
the disc.

19

Using Your Studio XPS™

Left Side Features

20

NOTE: Do not connect devices to the
DisplayPort connector and HDMI connector
at the same time.

7

6

5

4

3

2

1

1

Power light – Illuminates when the

computer is powered on. The different
lights indicate the following:

On battery power:

Solid white • – computer is running on
battery power

Solid amber • – battery is low

Flashing amber • – battery is critically low

Blinking white • – computer in in sleep state

On AC adapter:

Solid white • – computer is powered on
and battery is charged

Blinking white • – computer is in standby
state

2

Security cable slot – Attaches a

commercially available antitheft device to
the computer.

NOTE: Before you buy an antitheft
device, ensure that it works with the
security cable slot.

Using Your Studio XPS™

3

VGA connector – Connects to a

monitor or projector.

4

Network connector – Connects

your computer to a network or broadband
device if you are using a cabled network
signal.

5

USB connector – Connects USB

devices, such as a mouse, keyboard,
printer, external drive, or MP3 player.

6

DisplayPort connector – Digital

interface standard connector that
supports an external DisplayPort monitor.

7

HDMI connector – Connects to a TV

for both 5.1 audio and video signals.

This connector cannot be used as an input
port for HDMI.

NOTE: When used with a monitor,
only the video signal is read.

21

Using Your Studio XPS™

3

1

2

4

5

Display Features

The display panel holds a camera and
accompanying dual digital array microphones.

1

Display – Your display can vary based on

the selection you made when purchasing
your computer. For more information about
displays, see the Dell Technology Guide.

2

Left digital-array microphone – Combines

with the right digital-array microphone
to provide high quality sound for video
conferencing and voice recording.

22

3

Camera activity indicator – Light that

indicates when the camera is on and off.

4

Camera – Built-in camera for video

capture, conferencing, and chat.
The camera utilizes advanced facial
recognition software to keep your
computer secure. This software learns
your face and recognizes each time you
login to your computer minimizing the
need to manually login using passwords.
For more information, click Start

Programs→ FastAccess Facial
Recognition.

5 Right digital-array microphone –

Combines with the left digital-array
microphone to provide high quality
sound for video conferencing and voice
recording.

→

Using Your Studio XPS™

Media, Wireless, and Power Controls

To use the media, wireless, and power controls, gently touch the icon and then release.
The control’s icon lights up for 2 seconds to confirm your selection and then fades away.

Turn on power, or wake up from
sleep state

Turn on/off wireless Mute the volume

Play the previous track or chapter Turn down the volume

Stop Turn up the volume

Play or pause Eject the disc

Play the next track or chapter

23

Using Your Studio XPS™

Computer Base and Keyboard Features

1

2

3

4

5

6

24

1

SD/MMC - MS/Pro - xD

Touch pad – Provides the functionality of
a mouse to move the cursor, drag or move
selected items, and left-click by tapping
the surface. It supports circular scrolling
and zoom.

2

Touch pad buttons (2) – Provide left-click and

right-click functions like those on a mouse.

3

8-in-1 Media Card Reader – Provides

a fast and convenient way to view and
share digital photos, music, videos, and
documents stored on the following digital
memory cards:

S• ecure Digital (SD) memory card
Secure Digital Input Output (SDIO) card•
Multi Media Card (MMC)•
Memory Stick•
Memory Stick PRO•
xD-Picture Card•
Hi Speed-SD•
Hi Density-SD•

Using Your Studio XPS™

4

Audio out/headphone

connectors (2) – Connects one or two

pairs of headphones, or sends audio to
a powered speaker or sound system.
The audio signal is the same for both
connectors.

5

Audio in/microphone connector –

Connects to a microphone or input signal
for use with audio programs.

6

Consumer IR – Infrared sensor for using

the optional Dell Travel Remote.

25

Using Your Studio XPS™

Backlit Keyboard/Touch Pad Brightness
Settings – Press <Fn><→> keys to toggle

between the three lighting states (in the given
order).

The three lighting states are:

full keyboard/touch pad brightness•

no lighting•

half keyboard/touch pad brightness•

Touchpad Circular Scrolling and Zoom Settings

To change the circular scrolling and zoom
settings, double-click the Dell Touchpad icon on
the right side of the taskbar.

In the Scrolling tab, you can enable or disable
scrolling or circular scrolling, choose the scroll
zone width, and scroll speed.

In the Gestures tab, you can enable or disable
one finger zoom (zoom in and out moving the
finger upward or downward) or the pinch zoom
(zoom in and out by spreading two fingers or by
bringing two fingers together).

26

Optional Graphics Processor Feature

Your computer features the revolutionary Hybrid
SLI technology. Hybrid SLI allows the central
processor and graphics processor to work
together and boost graphical performance.

Software Features

NOTE: For more information about the

features described in this section, see
the Dell Technology Guide on your hard
drive or on the Dell Support website at

support.dell.com.

Productivity and Communication

You can use your computer to create
presentations, brochures, greeting cards,
fliers, and spreadsheets. You can also edit and
view digital photographs and images. Check
your purchase order for software installed on
your computer.

Using Your Studio XPS™

After connecting to the Internet, you can access
websites, setup an e-mail account, upload and
download files, and so on.

Entertainment and Multimedia

You can use your computer to watch videos,
play games, create your own CDs/DVDs, listen
to music and internet radio stations. Your optical
disc drive may support multiple disc media
formats including CDs and DVDs.

You can download or copy pictures and video
files from portable devices, such as digital
cameras and cell phones. Optional software
applications enable you to organize and create
music and video files that can be recorded to
a disc, saved on portable products such as MP3
players and handheld entertainment devices, or
played and viewed directly on connected TVs,
projectors, and home theater equipment.

Customizing the Desktop

You can customize your desktop to change the
appearance, resolution, wallpaper, screensaver,
and so on by accessing the Personalize
appearance and sounds window.

To access the display properties window:

Right-click an open area of the desktop.1.

Click 2. Personalize, to open the Personalize
appearance and sounds window and learn
more about your customization options.

Customizing Your Energy Settings

You can use the power options in your operating
system to configure the power settings on your
computer. Microsoft

®

Windows Vista® provides
three default options:

Balanced• — This power option offers full
performance when you need it and saves
power during periods of inactivity.

27

Using Your Studio XPS™

Power saver• — This power option saves
power on your computer by reducing system
performance to maximize the battery life and
by reducing the amount of energy consumed
by your computer over its lifetime.

High performance• — This power option
provides the highest level of system
performance on your computer by adapting
processor speed to your activity and by
maximizing system performance.

Backing Up Your Data

It is recommended that you periodically back
up files and folders on your computer. To back
up files:

Click 1. Start

and Maintenance→ Welcome Center→
Transfer files and settings.

Click 2. Back up files or Back up computer.

Click 3. Continue on Your User Account Control
dialog box and follow the instructions in the
Back up Files wizard.

→ Control Panel→ System

28

Solving Problems

This section provides troubleshooting
information for your computer. If you cannot
solve your problem using the following
guidelines, see “Using Support Tools”
on page 33 or “Contacting Dell” on page 47.

CAUTION: Only trained service personnel
should remove the computer cover. See the

Service Manual

website at support.dell.com for advanced
service and troubleshooting instructions.

on the Dell Support

Network Problems

Wireless Connections

If the wireless network connection is lost

The wireless control may have been •
unintentionally touched, deactivating your
wireless radios. To turn on wireless again,
with the computer turned on, gently touch
the wireless control

on the center

control cover and then release. You can
manage the Wireless LAN using

PROSet

from your taskbar. You can also use

Windows Wireless Network Connections

accessed from the Control Panel, to manage
Wireless LAN.

Interference may be blocking or interrupting •
your wireless connection. Try moving the
computer closer to your wireless router.

Wired Connections

If the wired network connection is lost

The cable may be loose or damaged. •

Verify that both ends of the network cable •
are connected. Try another network cable,
if available.

Intel

,

29

Solving Problems

The link integrity light on the network connector
lets you verify that your connection is working
and provides information on the status:

Green — A good connection exists between •
a 10-Mbps network and the computer.

Orange — A good connection exists between •
a 100-Mbps network and the computer.

Yellow — A good connection exists between •
a 1000-Mbps network and the computer.

Off — The computer is not detecting •
a physical connection to the network.

NOTE: The link integrity light on the network
connector provides the status only for
wired cable connection. The link integrity
light does not provide status for wireless
connections.

30

Power Problems

If the power light is off — The computer is

either turned off or is not receiving power.

Remove the AC adapter and try turning on •
the computer with the battery.

Remove the battery and try turning on the •
computer with the AC adapter.

Check both ends of the AC adapter cable •
connections. Ensure that the light on the
AC adapter is on. If the light is not on,
try plugging the AC adapter into another
electrical outlet.

The power/battery lights on the hinges indicate
the following:

On battery power:

Solid white • – computer is running on battery
power

Solid amber • – battery is low

Flashing amber • – battery is critically low

Blinking white • – computer in in sleep state

Solving Problems

On AC adapter:

Solid white • – computer is powered on and
battery is charged

Blinking white • – computer is in a standby
state

Memory Problems

If you experience memory problems —

Check if the memory module is compatible •
with your computer. Your computer supports
DDR3 memory. For more information about
the type of memory supported by your
computer, see “Basic Specifications”
on page 50.

Run the Dell Diagnostics (see “Dell •
Diagnostics” on page 36).

Reseat the memory modules (see the •
Service Manual on the Dell Support website
at support.dell.com) to ensure that your
computer is successfully communicating
with the memory.

Lockups and Software Problems

If a program stops responding — End the

program:

Press <Ctrl><Shift><Esc> simultaneously.1.

Click the 2. Applications tab.

Select the program that is no longer 3.
responding.

Click 4. End Task.

If the computer stops responding —

NOTICE: You might lose data if you are

unable to perform an operating system
shutdown.

Turn the computer off. If you are unable to get a
response by pressing a key on your keyboard or
moving your mouse, press and hold the power
button until the computer turns off and then turn
your computer on.

31

Solving Problems

If a solid blue screen appears — Turn the
computer off. If you are unable to get a
response by pressing a key on your keyboard or
moving your pointer or mouse, press and hold
the power button until the computer turns off
and then turn your computer on.

If you have other software problems —

Keep backup copies of your important data •
always.

Use a virus-scanning program to check your •
computer.

Save and close any open files or programs •
and shut down your computer using the
Start

Check the software documentation or •
contact the software manufacturer for
troubleshooting information:

menu.

Ensure that the program is compatible –
with the operating system installed on
your computer.

32

Ensure that your computer meets the –
minimum hardware requirements needed
to run the software. See the software
documentation for information.

Ensure that the program is installed and –
configured properly.

Uninstall and then reinstall the program, –
if necessary.

Write down any error message that is –
displayed to help in troubleshooting.

Using Support Tools

Dell Support Center

The Dell Support Center helps you find service,
support, and system-specific information that
you need. For more information about Dell
Support Center and available support tools, click
the Services tab at support.dell.com.

Click the
application. The home page provides links to
access:

Self Help (Troubleshooting, Security, System •
Performance, Network/Internet, Backup/
Recovery, and Windows Vista

Alerts (Technical support alerts relevant to •
your computer)

icon in the taskbar to run the

®

)

Assistance from Dell (Technical Support with •
DellConnect
and Tutorials, How-To Help with Dell on Call,
and Online Scan with PC CheckUp)

About Your System (System Documentation, •
Warranty Information, System Information,
Upgrades & Accessories)

The top of the Dell Support Center home page
displays your computer’s model number along
with its service tag and express service code.

For more information about the Dell Support
Center, see the
hard drive or on the Dell Support website at
support.dell.com.

™

, Customer Service, Training

Dell Technology Guide

on your

33

Using Support Tools

System Messages

If your computer has an issue or error, it may
display a System Message that will help you
identify the cause and action needed to resolve
the issue.

NOTE: If the message you received is not
listed in the following examples, see the
documentation for either the operating
system or the program that was running
when the message appeared. Alternatively,
you could see the Service Manual on the Dell
Support website at support.dell.com or see
“Contacting Dell” on page 47 for assistance.

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support — The computer failed to complete the

boot routine some consecutive number of times
for the same error, see “Contacting Dell” on
page 47 for assistance.

34

CMOS checksum error — Possible system
board failure or real-time clock (RTC) battery
low. Replace the battery. See the Service

Manual on the Dell Support website at support.
dell.com or see “Contacting Dell” on page 47 for

assistance.

CPU fan failure — CPU fan has failed. Replace
the CPU fan. See the Service Manual on the Dell
Support website at support.dell.com.

Hard-disk drive failure — Possible hard-disk
drive (HDD) failure during Power On Self Test
(POST), see “Contacting Dell” on page 47 for
assistance.

Hard-disk drive read failure — Possible
hard-disk drive failure during HDD boot test, see
“Contacting Dell” on page 47 for assistance.

Keyboard failure — Keyboard has failed or the
keyboard cable is loose.

No boot device available — No bootable
partition on hard-disk drive, the hard-disk drive
cable is loose, or no bootable device exists.

Using Support Tools

If the hard drive is your boot device, ensure •
that the cables are connected and that the
drive is installed properly and partitioned as
a boot device.

Enter system setup and ensure that the boot •
sequence information is correct or see the
Service Manual on the Dell Support website
at support.dell.com.

No timer tick interrupt — A chip on the system
board might be malfunctioning or system board
failure. See the Service Manual on the Dell
Support website at support.dell.com.

USB over current error — Disconnect the USB
device. Your USB device needs more power to
function properly. Use an external power source
to connect the USB device, or if your device has
two USB cables, connect both of them.

NOTICE - Hard Drive SELF MONITORING
SYSTEM has reported that a parameter
has exceeded its normal operating range.
Dell recommends that you back up your data
regularly. A parameter out of range may or may

not indicate a potential hard drive
problem — S.M.A.R.T (Self-Monitoring Analysis

and Reporting Technology) error, possible
hard-disk drive failure. This feature can be
enabled or disabled in the BIOS setup. See
“Contacting Dell” on page 47 for assistance.

Hardware Troubleshooter

If a device is either not detected during
the operating system setup or is detected
but incorrectly configured, you can use the
Hardware Troubleshooter to resolve the
incompatibility.

To start the Hardware Troubleshooter:

Click 1. Start

Type 2. hardware troubleshooter in
the search field and press <Enter> to start
the search.

In the search results, select the option that 3.
best describes the problem and follow the
remaining troubleshooting steps.

→ Help and Support.

35

Using Support Tools

Dell Diagnostics

If you experience a problem with your
computer, perform the checks in “Lockups and
Software Problems” on page 31 and run the
Dell Diagnostics before you contact Dell for
technical assistance.

It is recommended that you print this procedure
before you begin.

NOTE: Dell Diagnostics works only on Dell
computers.

Starting Dell Diagnostics

The Dell Diagnostics is located on a hidden
diagnostic utility partition on your hard drive.

Ensure that the computer is connected to an 1.
electrical outlet that is known to be working
properly.

Hold down the <Fn> key while pressing the 2.
power button to turn on the computer.

36

Follow the on-screen instructions.3.

NOTE: If your computer cannot display

a screen image, running the diagnostics will
start testing the display. The diagnostics
beeps while testing the display. If the display
still does not show anything, try connecting
an external monitor or contact Dell, see
“Contacting Dell” on page 47.

System Restore Options

You can restore your operating system in the
following ways:

System • Restore returns your computer to an
earlier operating state without affecting data
files. Use System Restore as the first solution
for restoring your operating system and
preserving data files.

Dell • Factory Image Restore returns your hard
drive to the operating state it was in when
you purchased the computer. Dell Factory
Image Restore permanently deletes all
data on the hard drive and removes any
programs installed after you received the
computer. Use Dell Factory Image Restore
only if System Restore did not resolve your
operating system problem.

If you received an Operating System disc •
with your computer, you can use it to restore
your operating system. However, using the
Operating System disc also deletes all data
on the hard drive. Use the disc only if System
Restore did not resolve your operating
system problem.

System Restore

The Windows operating systems provide
a System Restore option which allows
you to return your computer to an earlier
operating state (without affecting data files)
if changes to the hardware, software, or other
system settings have left the computer in an
undesirable operating state. Any changes that
System Restore makes to your computer are
completely reversible.

37

System Restore Options

NOTICE: Make regular backups of your
data files. System Restore does not monitor
your data files or recover them.

NOTE: The procedures in this document
were written for the Windows default view,
so they may not apply if you set your Dell

™

computer to the Windows Classic view.

Starting System Restore

Click 1. Start

.

In the 2. Start Search box, type System
Restore and press <Enter>.

NOTE: The User Account Control window
may appear. If you are an administrator on
the computer, click Continue; otherwise,
contact your administrator to continue the
desired action.

Click 3. Next and follow the remaining prompts
on the screen.

In the event that System Restore did not resolve
the issue, you may undo the last system restore.

38

Undoing the Last System Restore

NOTE: Before you undo the last system

restore, save and close all open files and
exit any open programs. Do not alter, open,
or delete any files or programs until the
system restoration is complete.

Click 1. Start

.

In the 2. Start Search box, type System
Restore and press <Enter>.

Click 3. Undo my last restoration and
click Next.

Dell Factory Image Restore

NOTICE: Using Dell Factory Image Restore

permanently deletes all data on the hard
drive and removes any programs or drivers
that you installed after you received your
computer. If possible, back up the data
before using these options. Use Dell
Factory Image Restore only if System
Restore did not resolve your operating
system problem.

System Restore Options

NOTE: Dell Factory Image Restore may
not be available in certain countries or on
certain computers.

Use Dell Factory Image Restore only as the
method of last resort to restore your operating
system. This option restores your hard drive
to the operating state it was in when you
purchased the computer. Any programs or files
added since you received your computer—
including data files—are permanently
deleted from the hard drive. Data files include
documents, spreadsheets, e-mail messages,
digital photos, music files, and so on. If possible,
back up all data before using Dell Factory
Image Restore.

Performing Dell Factory Image Restore

Turn on the computer. 1.

When the Dell logo appears, press <F8> 2.
several times to access the Vista Advanced
Boot Options window.

Select 3. Repair Your Computer. The System
Recovery Options window appears.

Select a keyboard layout and click 4. Next.

To access the recovery options, log on as a 5.
local user. To access the command prompt,
type administrator in the User name
field, then click OK.

Click 6. Dell Factory Image Restore. The Dell
Factory Image Restore welcome screen
appears.

NOTE: Depending upon your configuration,
you may need to select Dell Factory
Tools→ Dell Factory Image Restore.

Click 7. Next. The Confirm Data Deletion
screen appears.

NOTE: If you do not want to proceed with
Dell Factory Image Restore, click Cancel.

Click the checkbox that appears to confirm 8.
that you want to continue reformatting the
hard drive and restore the system software
to the factory settings, then click Next.

39

System Restore Options

The restore process begins and may take
five or more minutes to complete. A message
appears when the operating system and
factory-installed applications have been
restored to factory settings.

Click 9. Finish to reboot the computer.

Operating System Reinstallation

Before you Begin

If you are considering reinstalling the Windows
operating system to correct a problem with a
newly installed driver, first try using Windows
Device Driver Rollback. If Device Driver
Rollback does not resolve the problem, then use
System Restore to return your operating system
to the operating state it was in before you
installed the new device driver. See “System
Restore” on page 37.

40

NOTICE: Before installing the operating
system, back up all data files on your
primary hard drive. For conventional hard
drive configurations, the primary hard drive
is the first drive detected by the computer.

To reinstall Windows, you need the following
items:

Dell•

Operating System

Drivers and Utilities

Dell •

NOTE: The Dell
contains drivers that were installed during
the assembly of the computer. Use the

Dell

Drivers and Utilities

required drivers. Depending on the region
from which you ordered your computer, or
whether you requested the media, the

Drivers and Utilities
System

media may not ship with your

computer.

media

media

Drivers and Utilities

media to load any

media and

Operating

media

Dell

System Restore Options

Reinstalling Windows Vista

®

The reinstallation process can take one to
two hours to complete. After you reinstall the
operating system, you must also reinstall the
device drivers, virus protection program, and
other software.

Save and close any open files and exit any 1.
open programs.

Insert the 2.

Operating System

disc.

Click 3. Exit if the Install Windows message
appears.

Restart the computer.4.

When the DELL logo appears, press <F12> 5.
immediately.

NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft

®

Windows®
desktop; then, shut down your computer
and try again.

NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.

When the boot device list appears, highlight 6.
CD/DVD/CD-RW Drive and press <Enter>.

Press any key to Boot from CD-ROM. 7.
Follow the instructions on the screen to
complete the installation.

41

Getting Help

If you experience a problem with your computer,
you can complete the following steps to
diagnose and troubleshoot the problem:

See “Solving Problems” on page 1. 29 for
information and procedures that pertain to
the problem your computer is experiencing.

See “Dell Diagnostics” on page 2. 36 for
procedures on how to run Dell Diagnostics.

Fill out the “Diagnostic Checklist” on 3.
page 46.

Use Dell’s extensive suite of online services 4.
available at Dell Support (support.dell.com)
for help with installation and troubleshooting
procedures. See “Online Services” on
page 43 for a more extensive list of Dell
Support online.

If the preceding steps have not resolved the 5.
problem, see “Contacting Dell” on page 47.

42

NOTE: Call Dell Support from a telephone
near the computer so that the support
staff can assist you with any necessary
procedures.

NOTE: Dell’s Express Service Code system
may not be available in all countries.

When prompted by Dell’s automated telephone
system, enter your Express Service Code to
route the call directly to the proper support
personnel. If you do not have an Express
Service Code, open the Dell Accessories folder,
double-click the Express Service Code icon, and
follow the directions.

NOTE: Some of the services are not
always available in all locations outside
the continental U.S. Call your local
Dell representative for information
on availability.

Getting Help

Technical Support and Customer Service

Dell’s support service is available to answer
your questions about Dell hardware. Our support
staff uses computer-based diagnostics to
provide fast, accurate answers.

To contact Dell’s support service, see “Before
You Call” on page 46 and then see the contact
information for your region or go to

support.dell.com.

DellConnect™

DellConnect is a simple online access tool that
allows a Dell service and support associate to
access your computer through a broadband
connection, diagnose your problem and repair it
all under your supervision. For more information,
go to support.dell.com and click DellConnect.

Online Services

You can learn about Dell products and services
on the following websites:

www.dell.com•

www.dell.com/ap• (Asian/Pacific

countries only)

www.dell.com/jp• (Japan only)

www.euro.dell.com• (Europe only)

www.dell.com/la• (Latin American and

Caribbean countries)

www.dell.ca• (Canada only)

You can access Dell Support through the
following websites and e-mail addresses:

Dell Support websites

support.dell.com•

support.jp.dell.com• (Japan only)

support.euro.dell.com• (Europe only)

43

Getting Help

Dell Support e-mail addresses

[e-mail]•

[e-mail]•

[e-mail]• (Latin America and

Caribbean countries only)

[e-mail]• (Asian/Pacific
countries only)

Dell Marketing and Sales e-mail addresses

[e-mail]• (Asian/Pacific
countries only)

[e-mail]• (Canada only)

Anonymous file transfer protocol (FTP)

ftp.dell.com•

Log in as user: anonymous, and use your
e-mail address as your password.

AutoTech Service

Dell’s automated support service–AutoTech–
provides recorded answers to the questions

44

most frequently asked by Dell customers about
their laptop and desktop computers.

When you call AutoTech, use your touch-tone
telephone to select the subjects that correspond
to your questions. For instructions on accessing
the telephone number to call for your region,
see “Contacting Dell” on page 47.

Automated Order-Status Service

To check on the status of any Dell products
that you have ordered, you can go to
support.dell.com, or you can call the
automated order-status service. A recording
prompts you for the information needed to locate
and report on your order. For the telephone
number to call for your region for problems with
your order, see “Contacting Dell” on page 47.

If you have a problem with your order, such as
missing parts, wrong parts, or incorrect billing,
contact Dell for customer assistance. Have your
invoice or packing slip handy when you call.
For the telephone number to call for your region,
see “Contacting Dell” on page 47.

Getting Help

Product Information

If you need information about additional
products available from Dell, or if you would like
to place an order, visit the Dell website at
www.dell.com. For the telephone number to call
for your region or to speak to a sales specialist,
see “Contacting Dell” on page 47.

Returning Items for Repair Under Warranty or for Credit

Prepare all items being returned, whether for
repair or credit, as follows:

Call Dell to obtain a Return Material 1.
Authorization Number, and write it clearly
and prominently on the outside of the box.

For the telephone number to call for your 2.
region, see “Contacting Dell” on page 47.

Include a copy of the invoice and a letter 3.
describing the reason for the return.

Include a copy of the Diagnostics Checklist 4.
(see “Diagnostic Checklist” on page 46),

indicating the tests that you have run and
any error messages reported by the Dell
Diagnostics (see “Dell Diagnostics” on
page 36).

Include any accessories that belong with 5.
the item(s) being returned (power cables,
software, guides, and so on) if the return is
for credit.

Pack the equipment to be returned in the 6.
original (or equivalent) packing materials.

You are responsible for paying shipping 7.
expenses. You are also responsible for
insuring any product returned, and you
assume the risk of loss during shipment to
Dell. Collect On Delivery (C.O.D.) packages
are not accepted.

Returns that are missing any of the 8.
preceding requirements will be refused at
Dell’s receiving dock and returned to you.

45

Getting Help

Before You Call

NOTE: Have your Express Service Code

ready when you call. The code helps
Dell’s automated-support telephone
system direct your call more efficiently.
You may also be asked for your Service Tag
(The Service Tag and Express Service Code
are displayed on the Dell Support Centre
Welcome page).

Remember to fill out the following Diagnostics
Checklist. If possible, turn on your computer
before you call Dell for assistance and call from
a telephone at or near the computer. You may be
asked to type some commands at the keyboard,
relay detailed information during operations, or
try other troubleshooting steps possible only at
the computer itself. Ensure that the computer’s
documentation is available.

46

Diagnostic Checklist

Name:•

Date:•

Address:•

Phone number:•

Service Tag (barcode on the back or bottom •
of the computer):

Express Service Code:•

Return Material Authorization Number •
(if provided by Dell support technician):

Operating system and version:•

Devices:•

Expansion cards:•

Are you connected to a network? Yes /No•

Network, version, and network adapter:•

Programs and versions:•

See your operating system’s documentation
to determine the contents of the computer’s
start-up files. If the computer is connected to

Getting Help

a printer, print each file. Otherwise, record the
contents of each file before calling Dell.

Error message, beep code, or diagnostic •
code:

Description of problem and troubleshooting •
procedures you performed:

Contacting Dell

For customers in the United States, call
800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active
Internet connection, you can find contact
information on your purchase invoice,
packing slip, bill, or Dell product catalog.

Dell provides several online and telephone­based support and service options. Availability
varies by country and product, and some
services may not be available in your area.

To contact Dell for sales, technical support, or
customer service issues:

Visit 1. support.dell.com.

Verify your country or region in the 2. Choose
A Country/Region drop-down menu at the
bottom of the page.

Click 3. Contact Us on the left side of the page.

Select the appropriate service or support link 4.
based on your need.

Choose the method of contacting Dell that is 5.
convenient for you.

47

Finding More Information and Resources

If you need to: See:

reinstall your operating system. the

run a diagnostic program for your computer,
reinstall Notebook system software, or update
drivers for your computer, and readme files.

learn more about your operating system,
maintaining peripherals, RAID, Internet,
Bluetooth

upgrade your computer with new or additional
memory, or a new hard drive.

reinstall or replace a worn or defective part.

®

, networking, and e-mail.

48

Operating System

the

Drivers and Utilities

NOTE: Drivers and documentation updates
can be found on the Dell
at support.dell.com.

the Dell Technology Guide installed on your
hard drive.

the Service Manual on the Dell Support website
at support.dell.com

NOTE: In some countries, opening and
replacing parts of your computer may void
your warranty. Check your warranty and
return policies before working inside your
computer.

media.

media.

™

Support website

If you need to: See:

find your Service Tag/Express Service Code—
You must use the service tag to identify your
computer on support.dell.com or to contact
technical support.

find drivers and downloads.

access technical support and product help.

check on your order status for new purchases.

find solutions and answers to common
questions.

locate information for last-minute updates
about technical changes to your computer or
advanced technical-reference material for
technicians or experienced users.

the back or bottom of your computer or on the
Dell Support Center welcome page

the Dell Support website at

support.dell.com.

Finding More Information and Resources

49

Basic Specifications

System Model

Studio XPS 1340

This section provides basic information that you
may need when setting up, updating drivers for,
and upgrading your computer. For more detailed
specifications, see the Service Manual on the
Dell Support website at support.dell.com.

NOTE: Offerings may vary by region.
For more information regarding the
configuration of your computer, click
Start
the option to view information about your
computer.

→ Help and Support and select

50

Processor

Type L2 cache

®

Intel

Core™2 Duo 3 MB/6 MB

External bus frequency 1066 MHz

ExpressCard

ExpressCard
controller

ExpressCard
connector

Cards supported ExpressCard/34 (34 mm)

ExpressCard
connector size

GeForce 9400M G

one ExpressCard slot
(54 mm)

ExpressCard/54 (54 mm)

1.5 V and 3.3 V

26 pins

Basic Specications

Memory

Connectors two internally-

accessible SO-DIMM
sockets

Capacities 512 MB, 1 GB, and

2 GB

Memory type 1066 MHz DDR3

SO-DIMM

Memory
configuration
possible

NOTE: For instructions on upgrading your
memory, see the Service Manual on the
Dell Support website at support.dell.com.

1 GB, 1.5 GB, 2 GB,
3 GB, and 4 GB

Computer Information

System Chipset GeForce 9400M G

Data bus width 64 bits

DRAM bus width dual channel (2)

64-bit buses

Processor address
bus width

Flash EPROM 16 Mbit

Graphics bus PCI-E X16

PCI Bus 32 bits

Communications

Modem type External V.92 56 K

Modem controller Hardware Modem

Modem interface Universal Serial Bus

32 bits

USB Modem

(USB)

51

Basic Specications

Communications

Network adapter 10/100/1000 Ethernet

LAN on system board

Wireless internal WLAN

(half-size Mini-Card),
WWAN, Mini-Card
with Bluetooth

®

wireless technology,
UWB Mini-Cards

WWAN ExpressCard

Bluetooth

®

wireless

technology

Video

Discrete

Video type integrated on system

board

Video controller GeForce 9500M

(GeForce 9400M G +
GeForce 9200M GS)

52

Video

Video memory 256 MB dedicated

memory

UMA

Video type integrated on system

board

video controller GeForce 9400M G

video memory based on system

memory

LCD interface LVDS

Display support VGA, HDMI, and

DisplayPort

Audio

Audio type 5.1 channel High

Definition Audio

Audio controller IDT 92HD73C HDA Codec

Basic Specications

Audio

Stereo conversion 24-bit (analog-to-digital

and digital-to-analog)

Internal Interface High Definition Audio

External Interface dual function

microphone-in
connector, two stereo
headphones/speakers
connectors

Speaker two 4-ohm speakers

Internal speaker
amplifier

Volume controls program menus, media

2 watt per channel

control buttons

Ports and Connectors

IEEE 1394a 4-pin serial connector

Mini-Card two Type IIIA Mini-Card

slots, one half-size
Mini -Card slot

Network adapter RJ-45 port 10/100/1000

USB one 4-pin USB

2.0-compliant connector

eS ATA one 4-pin eSATA/USB

combo connector

Video 15-hole connector

HDMI 19-pin connector

DisplayPort 20-pin connector

53

Basic Specications

Display

Type
(AntiGlare)

13.3-inch WXGA WLED

13.3-inch WXGA CCFL

Dimensions:

Height 286.08 mm (11.26 in)

Width 178.8 mm (7.03 in)

Diagonal 337.8 mm (13.29 in)

Maximum
resolution

Refresh rate 60 Hz

Operating
angle

Luminance 225 min. 270 typ. cd/m² (LED

1280 x 800

0° (closed) to 140°

5 point avg)

180 min. 198 typ. cd/m² (CCFL
5 point avg)

54

Display

Viewing Angles:

Horizontal ±40° (CCFL) min.

±50° (LED) min.

Vertical +15°/–30° (CCFL) min.

+40°/–50° (LED) min.

Pixel pitch 0.2235 mm

Controls brightness can be controlled

through keyboard shortcuts
(see the

Guide

Keyboard (Backlit)

Number of
keys

Layout QWERTY/AZERTY/Kanji

86/103 (U.S. and Canada);
87/104 (Europe); 90/107 (Japan)

Dell Technology

for more information)

Basic Specications

Camera

Pixel 1.3/2.0 megapixel

Video resolution 320x240 ~1600x1200

(640x480 at 30 fps)

Diagonal viewing
angle

Touch Pad

X/Y position
resolution (graphics
table mode)

66°

240 cpi

Size:

Width 61.9 mm (2.43 in)

sensor-active area

Height 39.04 mm (1.53 in)

rectangle

Battery

Type 6-cell/9-cell “smart”

lithium ion

Depth 50.39 mm (1.98 inches)

(6/9 cell)

Height 26.3 mm (0.8 in) (6 cell)

41.9 mm (1.6 in) (9 cell)

Width 204.9 mm (8.03 in) (6 cell)

259.3 mm (10.2 in) (9 cell)

Weight 0.33 kg (0.7 lb) (6 cell)

0.48 kg (1.06 lb) (9 cell)

Voltage 11.1 VDC

Charge time
when the
computer is off
(approximate)

4 hours

55

Basic Specications

Battery

Operating time battery operating time

varies depending on
operating conditions
and can be significantly
reduced under certain
power-intensive conditions

Life span
(approximate)

(see the

Guide

300 discharge/charge
cycles

Dell Technology

for more information)

Temperature range:

Operating 0° to 35°C (32° to 95°F)

Storage –40° to 65°C (–40° to 149°F)

Coin-cell
battery

CR-2032

56

AC Adapter

Input voltage 100–240 VAC

Input current
(maximum)

Input frequency 50–60 Hz

Output power 65 W or 90 W

Ouput current (90 W) 5.62 A (peak for

Ouput current (65 W) 4.34 A (peak for

Rated output voltage 19.5 VDC

1.5 A

4-second pulse)

4.62 A (continuous)

4-second pulse)

3.34 A (continuous)

Dimensions:

65 W (E-Series)

Height 16 mm (0.62 in)

Basic Specications

AC Adapter

Width 64 mm (2.51 in)

Depth 127.0 mm (5.0 in)

Weight (without
cables)

0.29 kg (0.64 lb)

90 W (E-Series)

Height 16 mm (0.62 in)

Width 70 mm (2.75 in)

Depth 147 mm (5.7 in)

Weight (without
cables)

0.345 kg (0.76 lb)

AC Adapter

Temperature ranges:

Operating 0° to 35°C (32° to

95°F)

Storage –40° to 65°C (–40° to

149°F)

Physical

Height 22.5 mm to 37.2 mm

(0.88 in to 1.46 in)

Width 319.3 mm (12.57 in)

Depth 236.15 mm (9.29 in)

Weight (with 6-cell
battery):
Configurable to
less than

2.2 kg (4.9 lb)

57

Basic Specications

Computer Environment

Temperature range:

Operating 0° to 35°C (32° to

95°F)

Storage –40° to 65°C (–40° to

149°F)

Relative humidity (maximum):

Operating 10% to 90%

(noncondensing)

Storage 5% to 95%

(noncondensing)

Maximum vibration (using a random-vibration
spectrum that simulates user environment):

Operating 0.66 GRMS

Storage 1.3 GRMS

58

Computer Environment

Maximum shock (measured with hard drive
in head-parked position and a 2-ms half-sine
pulse):

Operating 110 G

Storage 163 G

Altitude (maximum):

Operating –15.2 to 3048 m

(–50 to 10,000 ft)

Storage –15.2 to 10,668 m

(–50 to 35,000 ft)

Airborne contaminant
level

G2 or lower
as defined by
ISA-S71.04-1985

Index

A

airflow, allowing 5

AutoTech 44

B

backups

creating 28

C

calling Dell 46

CDs, playing and creating 27

chipset 51

computer capabilities 26

computer, setting up 5

computer stand 5

connect(ing)

to the Internet 10

conserving energy 27

contacting Dell online 47

customer service 43

customizing

your desktop 27

your energy settings 27

D

damage, avoiding 5

data, backing up 28

DellConnect 43

Dell Diagnostics 36

Dell Factory Image Restore 37

Dell Support Center 33

Dell support website 49

59

Index

Dell Technology Guide

for futher information 48

Device Status Lights 14

Diagnostic Checklist 46

disc drive

supported disc sizes 19

discs

ejecting 19

using 19

drivers and downloads 49

DVDs, playing and creating 27

E

email addresses

for technical support 44

energy

conserving 27

expansion bus 51

60

F

finding more information 48

FTP login, anonymous 44

H

hardware problems

diagnosing 35

Hardware Troubleshooter 35

horizontal and vertical stand options 5

I

installing the stand 5

internet connection 10

ISP

Internet Service Provider 10

M

memory support 50, 51

Index

N

network connection

fixing 29

O

order status 44

P

power adapter

size and weight 56, 57

power problems, solving 30

power strips, using 6

processor 50

products

information and purchasing 45

R

reinstalling Windows 37

resources, finding more 48

restoring factory image 38

S

setup, before you begin 5

shipping products

for return or repair 45

software features 26

specifications 50

support email addresses 44

support sites

worldwide 43

system messages 34

system restore 37

T

technical support 43

V

ventilation, ensuring 5

61

Index

W

warranty returns 45

Windows, reinstalling 37

®

Windows Vista

reinstalling 41

setup 10

wired network

network cable, connecting 8

wireless network connection 29

62

10

Printed in the U.S.A.

0P464CA02

www.dell.com | support.dell.com

0P464CA02

Printed in Malaysia.

www.dell.com | support.dell.com

0P464CA02

Printed in China.

Printed on recycled paper.

www.dell.com | support.dell.com

0P464CA02

Printed in Ireland.

www.dell.com | support.dell.com

0P464CA02

Printed in Brazil.

www.dell.com | support.dell.com