Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Latitude are trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks
of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
NOTE: Some features may not be available for your computer or in certain countries.
NOTE: Additional information may ship with your computer.
What Are You Looking For?Find It Here
• A diagnostic program for my computer
• Drivers for my computer
• My computer documentation
• My device documentation
• Notebook System Software (NSS)
• Warranty information
• Terms and Conditions (U.S. only)
• Safety instructions
• Regulatory information
• Ergonomics information
• End User License Agreement
Drivers and Utilities CD (also known as ResourceCD)
Documentation and drivers are already installed on your
computer. You can use the CD to reinstall drivers, run the
Dell Diagnostics, or access your documentation. For more
information, see your User’s Guide.
NOTE: Drivers and documentation updates can be found at
support.dell.com.
NOTE: The Drivers and Utilities CD is optional and may not
ship with your computer.
Dell™ Product Information Guide
Readme files may be
included on your CD to
provide last-minute
updates about technical
changes to your
computer or advanced
technical-reference
material for technicians
or experienced users.
Quick Reference Guide5
What Are You Looking For?Find It Here
• How to remove and replace parts
• Specifications
• How to configure system settings
• How to troubleshoot and solve problems
User’s Guide
Access Microsoft
Center two ways:
• Double-click the
OR:
1
2
The User’s Guide is also available on the
Drivers and Utilities
• Service Tag and Express Service Code
www.dell.com | support.dell.com
• Microsoft Windows License Label
Service Tag and Microsoft Windows License
These labels are located on
• Use the Service Tag to
• Enter the Express Service Code to direct your call when
®
Windows® XP Help and Support
User’s Guide
Click the
Click
Start
button and click
User’s and system guides
CD
.
the bottom of
identify your
computer when you
support.dell.com
use
or contact
technical support.
contacting technical support.
icon on your desktop
Help and Support
and click
User’s guides
optional
your computer.
.
.
6Quick Reference Guide
What Are You Looking For?Find It Here
• Solutions — Troubleshooting hints and tips, articles
from technicians, online courses, frequently
asked questions
• Community — Online discussion with other
Dell customers
• Upgrades — Upgrade information for components, such
as memory, the hard drive, and the operating system
Dell Support Website — support.dell.com
NOTE: Select your region to view the appropriate
support site.
NOTE: Corporate, government, and education customers
can also use the customized Dell Premier Support website
at premier.support.dell.com. The website may not be
available in all regions.
• Customer Care — Contact information, service call and
order status, warranty, and repair information
• Service and support — Service call status and support
history, service contract, online discussions with
technical support
• Reference — Computer documentation, details on my
computer configuration, product specifications, and
white papers
• Downloads — Certified drivers, patches, and
software updates
• Notebook System Software (NSS) — If you reinstall the
operating system for your computer, you should also
reinstall the NSS utility. NSS provides critical updates
for your operating system and support for
Dell™ 3.5-inch USB floppy drives, Intel
®
Pentium®M
processors, optical drives, and USB devices. NSS is
necessary for correct operation of your Dell computer.
The software automatically detects your computer and
operating system and installs the updates appropriate
for your configuration.
• How to use Windows XP
• Documentation for my computer
• Documentation for devices (such as a modem)
Windows Help and Support Center
1
Click the
2
Type a word or phrase that describes your problem and
click the arrow icon.
3
Click the topic that describes your problem.
4
Follow the instructions on the screen.
Start
button and click
Help and Support
.
Quick Reference Guide7
What Are You Looking For?Find It Here
• How to reinstall my operating system
www.dell.com | support.dell.com
Operating System CD
The operating system is already installed on your
computer. To reinstall your operating system, use the
Operating System CD. See your Latitude User’s Guide
for instructions.
NOTE: The color of your CD varies based on the operating
system you ordered.
NOTE: The Operating System CD is optional and may not
ship with your computer.
After you reinstall your
operating system, use the
Drivers and Utilities CD
to reinstall drivers for the
devices that came with
your computer.
Your operating system
product key label
is located on
your computer.
8Quick Reference Guide
Setting Up Your Computer
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
1
Unpack the accessories box.
2
Set aside the contents of the accessories box, which you will need to complete the setup of
your computer.
The accessories box also contains user documentation and any software or additional
hardware (such as PC Cards, drives, or batteries) that you have ordered.
3
Connect the AC adapter to the AC adapter connector on the computer and to the
electrical outlet.
Quick Reference Guide9
4
Open the computer display and press the power button to turn on the computer.
www.dell.com | support.dell.com
power button
NOTE: Do not connect the computer to the docking device until the computer has been turned on and
shut down at least once.
Battery Performance
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or
separate paper warranty document that shipped with your computer.
10Quick Reference Guide
For optimal computer performance and to help preserve BIOS settings, operate your Dell™
portable computer with the main battery installed at all times. Use a battery to run the computer
when it is not connected to an electrical outlet. One battery is supplied as standard equipment in
the battery bay.
NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Depending
on how often the battery is used and the conditions under which it is used, you may need to purchase a
new battery during the life of your computer.
Battery operating time varies depending on operating conditions. You can install an optional
second battery in the module bay to significantly increase operating time. For more information
about the second battery, see your
User’s Guide
.
Operating time is significantly reduced when you perform operations including, but not limited to,
the following:
•Using optical drives, such as DVD and CD drives
•Using wireless communications devices, PC Cards, or USB devices
•Using high-brightness display settings, 3D screen savers, or other power-intensive programs
such as 3D games
•Running the computer in maximum performance mode
NOTE: It is recommended that you connect your computer to an electrical outlet when writing to a
CD or DVD.
You can check the battery charge before you insert the battery into the computer. You can also set
power management options to alert you when the battery charge is low.
CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the
battery only with a compatible battery purchased from Dell. The lithium-ion battery is designed to work
with your Dell computer. Do not use a battery from other computers with your computer.
CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a
charge, call your local waste disposal or environmental agency for advice on disposing of a lithium-ion
battery. See "Battery Disposal" in the Product Information Guide.
CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture,
incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery
away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may
leak and cause personal injury or equipment damage.
Quick Reference Guide11
Checking the Battery Charge
The Dell QuickSet Battery Meter, the Microsoft® Windows®
the battery charge gauge and health gauge, and the low-battery warning provide information on the
battery charge.
For more information about checking the charge on the second battery, see your
Dell™ QuickSet Battery Meter
If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter.
The
Battery Meter
in your computer.
www.dell.com | support.dell.com
NOTE: You can use your docking device to charge a computer battery. However, a battery in a docking
device does not power the docking device or computer.
In addition, when your computer is connected to a docking device (docked), the
window includes a
docking device battery.
The following icons appear in the
• The computer or docking device is running on battery power.
• The battery is discharging or idle.
• The computer or docking device is connected to an electrical outlet and
running on AC power.
• The battery is charging.
• The computer or docking device is connected to an electrical outlet and
running on AC power.
• The battery is fully charged.
Power Meter
window and icon,
User’s Guide
.
window displays status, charge level, and charge completion time for the battery
Dock Battery
Battery Meter
tab, which displays the charge level and current status of the
Battery Meter
window:
For more information about QuickSet, right-click the icon in the taskbar, and click
Microsoft® Windows® Power Meter
The Windows Power Meter indicates the remaining battery charge. To check the Power Meter,
double-click the icon on the taskbar. For more information about the
your
User’s Guide
If the computer is connected to an electrical outlet, a icon appears.
12Quick Reference Guide
Help
.
Power Meter
tab, see
.
Charge Gauge
Before you insert a battery, press the status button on the battery charge gauge to illuminate the
charge-level lights. Each light represents approximately 20 percent of the total battery charge. For
example, if the battery has 80 percent of its charge remaining, four of the lights are on. If no lights
appear, the battery has no charge.
Health Gauge
The battery operating time is largely determined by the number of times it is charged. After
hundreds of charge and discharge cycles, batteries lose some charge capacity, or battery health. To
check the battery health, press and hold the status button on the battery charge gauge for at least
3 seconds. If no lights appear, the battery is in good condition, and more than 80 percent of its
original charge capacity remains. Each light represents incremental degradation. If five lights
appear, less than 60 percent of the charge capacity remains, and you should consider replacing the
battery. See your
User’s Guide
for more information about the battery operating time.
Quick Reference Guide13
Low-Battery Warning
NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning.
Then connect the computer to an electrical outlet, or install a second battery in the module bay. If the
battery runs completely out of power, hibernate mode begins automatically.
A low-battery warning occurs when the battery charge is approximately 90 percent depleted. The
computer beeps once, indicating that minimal battery operating time remains. During that time,
the speaker beeps periodically. If two batteries are installed, the low-battery warning means that the
combined charge of both batteries is approximately 90 percent depleted. The computer enters
hibernate mode when the battery charge is at a critically low level. For more information about
low-battery alarms, see your
User’s Guide
.
www.dell.com | support.dell.com
Charging the Battery
NOTE: The AC adapter charges a completely discharged battery in approximately 1 hour with the
computer turned off. Charge time is longer with the computer turned on. You can leave the battery in the
computer as long as you like. The battery’s internal circuitry prevents the battery from overcharging.
When you connect the computer to an electrical outlet or install a battery while the computer is
connected to an electrical outlet, the computer checks the battery charge and temperature. If
necessary, the AC adapter then charges the battery and maintains the battery charge.
If the battery is hot from being used in your computer or being in a hot environment, the battery
may not charge when you connect the computer to an electrical outlet.
The battery is too hot to start charging if the light flashes alternately green and orange.
Disconnect the computer from the electrical outlet and allow the computer and the battery to cool
to room temperature. Then connect the computer to an electrical outlet to continue charging
the battery.
For more information about resolving problems with a battery, see your
User’s Guide
.
14Quick Reference Guide
Removing a Battery
CAUTION: Before performing these procedures, disconnect the modem from the telephone wall jack.
For information about removing the second battery, see your
1
Ensure that the computer is turned off, suspended in a power management mode
(Hibernation mode), or connected to an electrical outlet.
2
If the computer is connected to a docking device (docked), undock it. See the documentation
that came with your docking device for instructions.
3
Slide and hold the battery-bay (or module-bay) latch release on the bottom of the computer,
and then remove the battery from the bay.
User’s Guide
.
Installing a Battery
Slide the battery into the bay until the latch release clicks.
For information about installing the second battery, see your
User’s Guide
.
Storing a Battery
Remove the battery when you store your computer for an extended period of time. A battery
discharges during prolonged storage. After a long storage period, charge the battery fully before
you use it.
Quick Reference Guide15
About Your Computer
Front View
display
www.dell.com | support.dell.com
keyboard status lights
touch pad buttons
power button
device status lights
keyboard
touch pad
display latch
speakers (2)
16Quick Reference Guide
Left View
security cable slot
Right View
IEEE 1394 Connector
PC Card slot
hard drive
infrared sensor
audio connectors (2)
module bay device
USB connectors (2)
device latch release
Quick Reference Guide17
Back View
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store
your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting
the airflow can damage the computer or cause a fire.
www.dell.com | support.dell.com
Bottom View
hard drive
modem connector (RJ-11)
S-video TV-out connector
network connector (RJ-45)
USB connectors (2)
memory module cover
video connector
air vent
parallel connector
AC adapter connector
serial connector
battery-bay latch release
battery
communications
cover
fan
18Quick Reference Guide
docking device slot
Solving Problems
Notebook System Software
Notebook System Software (NSS) is a utility that provides critical updates for your operating
system. Install the Notebook System Software program to gain support for Dell 3.5-inch USB
floppy drives, Intel
devices. NSS is necessary for correct operation of your Dell computer.
NOTICE: NSS is critical for the correct operation of USB devices, including the Dell D/Bay, D/Dock,
D/Port, and D/View devices.
Lockups and Software Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
The computer does not start up
ENSURETHATTHE AC ADAPTERIS FIRMLY CONNECTEDTO THE COMPUTERANDTO THE
LECTRICAL OUTLET
E
The computer stops responding
NOTICE: You might lose data if you are unable to perform an operating system shutdown.
®
Pentium® M processors, Intel Celeron® M processors, optical drives, and USB
TURNTHECOMPUTEROFF — If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
A program stops responding
ENDTHEPROGRAM —
1
Press <Ctrl><Shift><Esc> simultaneously.
2
Click
Applications
3
Click the program that is no longer responding.
4
Click
End Task
.
.
Quick Reference Guide19
A program crashes repeatedly
NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
CHECKTHESOFTWAREDOCUMENTATION — If necessary, uninstall and then reinstall the program.
A program is designed for an earlier Windows operating system
IF YOU ARE USING WINDOWS XP, RUNTHE PROGRAM COMPATIBILITY WIZARD —
The Program Compatibility Wizard configures a program so it runs in an environment similar to
www.dell.com | support.dell.com
non-Windows XP operating system environments.
1
Click the
Program Compatibility Wizard
2
In the welcome screen, click
3
Follow the instructions on the screen.
A solid blue screen appears
TURNTHECOMPUTEROFF — If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
SCANTHECOMPUTERFORSPYWARE — If you are experiencing slow computer performance, you
frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your
computer might be infected with spyware. Use an anti-virus program that includes anti-spyware
protection (your program may require an upgrade) to scan the computer and remove spyware. For more
information, go to support.dell.com and search for the keyword spyware.
RUNTHE DELL DIAGNOSTICS — If all tests run successfully, the error condition is related to a
software problem.
Running the Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "Solving Problems" and run
the Dell Diagnostics before you contact Dell for technical assistance.
It is recommended that you print these procedures before you begin.
NOTICE: The Dell Diagnostics works only on Dell computers.
NOTE: The Drivers and Utilities CD is optional and may not ship with your computer.
Start the Dell Diagnostics from either your hard drive or from the
known as the
ResourceCD
).
Drivers and Utilities
CD (also
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
NOTE: If your computer cannot display a screen image, see "Contacting Dell" section in your
User’s Guide.
1
Shut down the computer.
2
If the computer is connected to a docking device (docked), undock it. See the documentation
that came with your docking device for instructions.
3
Connect the computer to an electrical outlet.
Quick Reference Guide21
4
Diagnostics can be invoked one of two ways:
a
Turn on the computer. When the DELL™ logo appears, press <F12> immediately.
Select Diagnostics from the boot menu and press <Enter>.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see
the Microsoft
Press and hold the <Fn> key while powering the system on.
b
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell
Diagnostics from the Drivers and Utilities CD.
The computer runs the Pre-boot System Assessment, a series of initial tests of your system
board, keyboard, hard drive, and display.
www.dell.com | support.dell.com
•During the assessment, answer any questions that appear.
•If a failure is detected, the computer stops and beeps. To stop the assessment and restart
the computer, press <n>; to continue to the next test, press <y>; to retest the
component that failed, press <r>.
•If failures are detected during the Pre-boot System Assessment, write down the error
code(s) and see "Contacting Dell" in your
Dell Diagnostics.
If the Pre-boot System Assessment completes successfully, you receive the message
Dell Diagnostic Utility Partition. Press any key to continue
5
Press any key to start the Dell Diagnostics from the diagnostics utility partition on your
hard drive.
Starting the Dell Diagnostics From the Drivers and Utilities CD
1
Insert the
2
Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
®
Windows® desktop. Then shut down your computer and try again.
Drivers and Utilities
CD.
User’s Guide
before continuing on to the
Booting
.
If you wait too long and the Windows logo appears, continue to wait until you see the
Windows desktop. Then shut down your computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the next start-up, the
computer boots according to the devices specified in system setup.
3
When the boot device list appears, highlight
4
Select the
5
Select the
6
Ty p e 1 to start the
7
Ty p e 2 to start the Dell Diagnostics.
22Quick Reference Guide
CD/DVD/CD-RW Drive
Boot from CD-ROM
ResourceCD
option from the menu that appears.
menu.
CD/DVD/CD-RW Drive
option from the CD boot menu.
and press <Enter>.
8
Select
Run the 32 Bit Dell Diagnostics
from the numbered list. If multiple versions are listed,
select the version appropriate for your computer.
9
When the Dell Diagnostics
Dell Diagnostics Main Menu
1
After the Dell Diagnostics loads and the
Main Menu
appears, select the test you want to run.
Main Menu
screen appears, click the button for the
option you want.
OptionFunction
Express TestPerforms a quick test of devices. This test typically takes
10 to 20 minutes and requires no interaction on your
part. Run Express Test first to increase the possibility of
tracing the problem quickly.
Extended TestPerforms a thorough check of devices. This test typically
takes 1 hour or more and requires you to answer
questions periodically.
Custom TestTests a specific device. You can customize the tests you
want to run.
Symptom TreeLists the most common symptoms encountered and
allows you to select a test based on the symptom of the
problem you are having.
2
If a problem is encountered during a test, a message appears with an error code and a
description of the problem. Write down the error code and problem description and follow
the instructions on the screen.
If you cannot resolve the error condition, see "Contacting Dell" section in your
User’s Guide
.
NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact
Dell, technical support will ask for your Service Tag.
3
If you run a test from the
Custom Test
or
Symptom Tree
option, click the applicable tab
described in the following table for more information.
TabFunction
ResultsDisplays the results of the test and any error conditions
encountered.
ErrorsDisplays error conditions encountered, error codes, and
the problem description.
HelpDescribes the test and may indicate requirements for
running the test.
Quick Reference Guide23
TabFunction
ConfigurationDisplays your hardware configuration for the selected
ParametersAllows you to customize the test by changing the test
www.dell.com | support.dell.com
4
When the tests are completed, if you are running the Dell Diagnostics from the
Utilities
5
When the tests are complete, close the test screen to return to the
the Dell Diagnostics and restart the computer, close the
CD, remove the CD.
device.
The Dell Diagnostics obtains configuration information
for all devices from system setup, memory, and various
internal tests, and it displays the information in the
device list in the left pane of the screen. The device list
may not display the names of all the components
installed on your computer or all devices attached to your
computer.
settings.
Drivers and
Main Menu
Main Menu
screen.
screen. To exit
24Quick Reference Guide
Index
B
battery
charge gauge, 13
charging, 14
checking the charge, 12
health gauge, 13
installing, 15
low-battery warning, 14
performance, 10
power meter, 12
removing, 15
storing, 15
device, 5
online, 7
ResourceCD, 5
System Information Guide, 5
User’s Guide, 6
drivers
ResourceCD, 5
Drivers and Utilities CD, 5
F
Finding Information, 5
H
hardware
Dell Diagnostics, 21
Help and Support Center, 7
L
O
Operating System
CD, 8
Installation Guide, 8
Operating System CD, 8
P
problems
blue screen, 20
computer crashes, 19-20
computer does not start up, 19
computer stops responding, 19
Dell Diagnostics, 21
lockups, 19
program crashes, 20
program stops responding, 19
programs and Windows
compatibility, 20
slow computer
performance, 21
software, 19-20
spyware, 21
D
Dell
support site, 7
Dell Diagnostics, 21
Dell Premier Support
website, 5, 7
diagnostics
Dell, 21
Drivers and Utilities CD, 5
labels
Microsoft Windows, 6
Service Tag, 6
M
Microsoft Windows label, 6
R
reinstalling
Drivers and Utilities CD, 5
ResourceCD, 5
ResourceCD
Dell Diagnostics, 21
Index25
S
safety instructions, 5
Service Tag, 6
software
problems, 20
spyware, 21
Starting the Dell Diagnostics
From the Drivers and
Utilities CD, 22
Starting the Dell Diagnostics
From Your Hard Drive, 21
system views
bottom, 18
right side, 17
T
troubleshooting
Dell Diagnostics, 21
Help and Support Center, 7
U
User’s Guide, 6
W
warranty, 5
Windows XP
Help and Support Center, 7
Program Compatibility
Wizard, 2 0
wizards
Program Compatibility
Wizard, 2 0
26Index
Dell™ Latitude™ D510
Guide de référence rapide
Modèle PP17L
www.dell.com | support.dell.com
Remarques, avis et précautions
REMARQUE : Une REMARQUE fournit des informations importantes qui vous aident à mieux utiliser votre ordinateur.
AVIS : Un AVIS indique un dommage matériel ou une perte de données potentiels et comment éviter le problème.
PRÉCAUTION : Une PRÉCAUTION indique un risque potentiel d'endommagement du matériel, de blessure corporelle
ou de mort.
Abréviations et sigles
Pour obtenir une liste complète des Abréviations et sigles, reportez-vous au
système d'exploitation, vous devez soit double-cliquer sur l'icône
bouton
Démarrer
, puis sur
Centre d'aide et de support
, et enfin sur
Guide d'utilisation
User and system guides
Guide d'utilisation
de votre bureau, soit sur le
[Guides d'utilisation
(selon votre
du système]).
Si vous avez acheté un ordinateur Dell™ Série n, les références du présent document concernant les systèmes
d'exploitation Microsoft
REMARQUE : Certaines fonctions ne sont pas nécessairement disponibles sur votre ordinateur ou dans tous les pays.
La reproduction de ce document, de quelque manière que ce soit, sans l'autorisation écrite de Dell Inc. est strictement interdite.
Marques utilisées dans ce document : Dell, le logo DELL et Latitude sont des marques de Dell Inc. ; Intel, Pentium et Celeron sont des marques
déposées de Intel Corporation ; Microsoft et Windows sont des marques déposées de Microsoft Corporation.
D'autres marques et noms commerciaux peuvent être utilisés dans ce document pour faire référence aux entités se réclamant de ces marques
et de ces noms ou à leurs produits. Dell Inc. rejette tout intérêt propriétaire dans les marques et les noms commerciaux autres que les siens.