Dell PP14L User Manual

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Page 1

Dell™ XPS Portable Computers

Owner’s Manual

Model PP14L

www.dell.com | support.dell.com

Page 2

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the

If you purchased a Dell™ n Series computer, any references in this document to Microsoft

Dell Help

file. To access the help file, see page 9.

Windows®

operating systems are not applicable.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, P owerEdge, P owerV ault, P owerApp,

PowerConnect, DellNet, and Dell OpenManage are trademarks of Dell Inc.; Intel and Pentium are registered trademarks of Intel Corporation; Microsoft, Windows, MS-DOS, and Outlook are registered trademarks of Microsoft Corporation; Bluetooth is a registered trademark o wned by

Bluetooth SIG, Inc. and is used by Dell Inc. under license. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model PP14L

July 2005 P/N TD984 Rev. A00

Page 3

Contents

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1 A Tour of Your Computer

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Left Side View

Right Side View

Back View

Bottom View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

2 Setting Up Your Computer

Connecting to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Setting Up Your Internet Connection

Customizable Lights

Setting Up a Printer

Printer Cable

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Connecting a USB Printer

Power Protection Devices

Surge Protectors Line Conditioners

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Uninterruptible Power Supplies

. . . . . . . . . . . . . . . . . . . . . . . . . . 27

. . . . . . . . . . . . . . . . . . . . 25

. . . . . . . . . . . . . . . . . . . . . . 28

3 Using a Battery

Battery Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Checking the Battery Charge

Dell QuickSet Battery Meter Microsoft Windows Power Meter

. . . . . . . . . . . . . . . . . . . . . . . . . . 32

. . . . . . . . . . . . . . . . . . . . . . . . 32

. . . . . . . . . . . . . . . . . . . . . 32

Contents 3

Page 4

Charge Gauge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Low-Battery Warning

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Charging the Battery

Removing a Battery

Installing a Battery

Storing a Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

4 Using CDs, DVDs, and Other Multimedia

Using CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Copying CDs and DVDs

How to Copy a CD or DVD Using Blank CD-Rs and CD-RWs Helpful Tips

Using Dell MediaDirect

Connecting Your Computer to a TV or Audio Device

S-Video and Standard Audio S-Video and S/PDIF Digital Audio Composite Video and Standard Audio Composite Video and S/PDIF Digital Audio Changing Your Audio Settings Enabling the Display Settings for a TV

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

. . . . . . . . . . . . . . . . . . . . . . . . . . 35

. . . . . . . . . . . . . . . . . . . . . . 36

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

. . . . . . . . . . . . . . 38

. . . . . . . . . . . . . . . . . . . . . . . . 39

. . . . . . . . . . . . . . . . . . . . . . 40

. . . . . . . . . . . . . . . . . . . 42

. . . . . . . . . . . . . . . . . 43

. . . . . . . . . . . . . . . . . . . . . . . 45

. . . . . . . . . . . . . . . . . . . 45

5 Using the Keyboard and Touch Pad

4 Contents

Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Key Combinations

System Functions Battery CD or DVD Tray Display Functions Radios (Including Wireless Networking and Bluetooth

Wireless Technology) Power Management

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Page 5

Speaker Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Microsoft

Windows® Logo Key Functions . . . . . . . . . . . . . . . . 49

Touch Pad

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Customizing the Touch Pad

. . . . . . . . . . . . . . . . . . . . . . . . . 50

6 Using PC Cards

PC Card Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

PC Card Blanks

Extended PC Cards

Installing a PC Card

Removing a PC Card or Blank

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

. . . . . . . . . . . . . . . . . . . . . . . . . . 52

7 Setting Up a Home and Office Network

Connecting to a Network Adapter . . . . . . . . . . . . . . . . . . . . . . . . 55

Network Setup Wizard

Connecting to a Wireless Local Area Network

Determining Your Network Type Connecting to a Wireless Network in Microsoft

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

. . . . . . . . . . . . . . . . . 56

. . . . . . . . . . . . . . . . . . . . . . 56

Windows® XP . . . . . 57

8 Solving Problems

Dell™ Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

When to Use the Dell Diagnostics

Drive Problems

DVD drive problems Hard drive problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

E-Mail, Modem, and Internet Problems

Error Messages

IEEE 1394 Device Problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

. . . . . . . . . . . . . . . . . . . . . . . . . . . 66

. . . . . . . . . . . . . . . . . . . . . 59

. . . . . . . . . . . . . . . . . . . . . 63

Contents 5

Page 6

Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

External keyboard problems Unexpected characters

. . . . . . . . . . . . . . . . . . . . . . . . 67

. . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Lockups and Software Problems

The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly

. . . . . . . . . . . . . . . . . . . . . . . . 67

. . . . . . . . . . . . . . . . . . . . . . 68

. . . . . . . . . . . . . . . . . . . . . . . . 68

. . . . . . . . . . . . . . . . . . . . . . . 68

A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems

Memory Problems

Network Problems

PC Card Problems

Power Problems

Printer Problems

Scanner Problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Sound and Speaker Problems

No sound from integrated speakers No sound from external speakers No sound from headphones

Touch Pad or Mouse Problems

. . . . . . . . . . . . . . . . . . . . . . . . 69

. . . . . . . . . . . . . . . . . . . . . . . . . . 69

. . . . . . . . . . . . . . . . . . . . . . . . . . 74

. . . . . . . . . . . . . . . . . . . . 74

. . . . . . . . . . . . . . . . . . . . . 74

. . . . . . . . . . . . . . . . . . . . . . . . 75

. . . . . . . . . . . . . . . . . . . . . . . . . 75

. . . . . 68

6 Contents

Video and Display Problems

If the display is blank If the display is difficult to read If only part of the display is readable

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Drivers

What Is a Driver? Identifying Drivers Reinstalling Drivers

Restoring Your Operating System

Using Microsoft

Resolving Software and Hardware Incompatibilities

. . . . . . . . . . . . . . . . . . . . . . . . . . . 76

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

. . . . . . . . . . . . . . . . . . . . . . . 77

. . . . . . . . . . . . . . . . . . . . 77

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

. . . . . . . . . . . . . . . . . . . . . . . . 79

Windows XP System Restore . . . . . . . . . . . . . . . 80

. . . . . . . . . . . . . 81

Page 7

9 Adding and Replacing Parts

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Recommended Tools Turning Off Your Computer Before Working Inside Your Computer

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

. . . . . . . . . . . . . . . . . . . . . . . . . 83

. . . . . . . . . . . . . . . . . . . 84

Hard Drive

Memory

Modem

Mini PCI Card

Hinge Cover

Keyboard

Coin-Cell Battery

Display

Optical Drive

Internal Card With Bluetooth

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Returning a Hard Drive to Dell

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

. . . . . . . . . . . . . . . . . . . . . . . 87

Wireless Technology. . . . . . . . . . . . . 100

10 Appendix

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Using the System Setup Program

Overview

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Viewing the System Setup Screens System Setup Screen Commonly Used Options

. . . . . . . . . . . . . . . . . . . . . . . 109

. . . . . . . . . . . . . . . . . . . 109

. . . . . . . . . . . . . . . . . . . . . . . . . . . 109

. . . . . . . . . . . . . . . . . . . . . . . . . 110

Dell Technical Support Policy (U.S. Only)

. . . . . . . . . . . . . . . . . . . 111

Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals

FCC Notices (U.S. Only)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Class A Class B

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

FCC Identification Information

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

. . . . . . . . . . . . . . . . . . . . . . 113

. . . . . . . . . 111

. . . . . . . . . . . 112

Contents 7

Page 8

Macrovision Product Notice. . . . . . . . . . . . . . . . . . . . . . . . . . 113

Contacting Dell

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

8 Contents

Page 9

Finding Information

NOTE: Some features may not be available for your computer or in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For? Find It Here

• Warranty information

• Terms and conditions (U.S. only)

• Safety instructions

• Regulatory information

• Ergonomics information

• End user license agreement

Dell™ Product Information Guide

• How to set up my computer

• Tips on using Microsoft® Windows

• How to play CDs and DVDs

• How to use standby mode and hibernate mode

• How to change my display resolution

• How to clean my computer

Setup Diagram

Help File

Click the

Click

User and system guides

Click

Dell Help

Start

button and click

Help and Support

and click

User’s guides

Finding Information 9

Page 10

What Are You Looking For? Find It Here

• How to remove and replace parts in my computer

• Service Tag and Express Service Code

• Microsoft Windows License Label

www.dell.com | support.dell.com

Service Manual at support.dell.com

Service Tag and Microsoft Windows License

These labels are located on the bottom of your computer.

• Use the Service Tag to

• Enter the Express Service Code to direct your call when

identify your computer when you

support.dell.com

use or contact technical support.

contacting technical support.

10 Finding Information

Page 11

What Are You Looking For? Find It Here

• Solutions — Troubleshooting hints and tips, articles from technicians, online courses, frequently asked questions

• Community — Online discussion with other Dell customers

• Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system

Dell Support Website — support.dell.com

NOTE: Select your region to view the appropriate support

site.

NOTE: Corporate, government, and education customers

can also use the customized Dell Premier Support website at premier.support.dell.com. The website may not be available in all regions.

• Customer Care — Contact information, service call and order status, warranty, and repair information

• Service and support — Service call status and support history, service contract, online discussions with technical support

• Reference — Computer documentation, details on my computer configuration, product specifications, and white papers

• Downloads — Certified drivers, patches, and software updates

• Notebook System Software (NSS) — If you reinstall the operating system for your computer, you should also reinstall the NSS utility. NSS provides critical updates for your operating system and support for Dell™

3.5-inch USB floppy drives, Intel

Pentium®M processors, optical drives, and USB devices. NSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.

To download Notebook System Software:

Go to

support.dell.com

Enter your Service Tag or product model.

In the

Download Category

Select the operating system and operating system language for your computer, and click

Under

Select a Device Configuration Utilities System Software

and click

Downloads

drop-down menu, click

Submit

, scroll to

, and click

System and

Dell Notebook

All

Finding Information 11

Page 12

What Are You Looking For? Find It Here

• How to use Windows XP

• Documentation for my computer

• Documentation for devices (such as a modem)

www.dell.com | support.dell.com

Windows Help and Support Center

Click the

Start

button and click

Help and Support

Type a word or phrase that describes your problem and click the arrow icon.

Click the topic that describes your problem. Follow the instructions on the screen.

12 Finding Information

Page 13

A Tour of Your Computer

Front View

display latches (2)

keyboard status lights (5)

keyboard

touch pad buttons (2)

display latch release

display

power button

device status lights (3)

air vents (2)

touch pad

media control buttons (7)

speakers (2) and customizable lights

DISPLAY LATCHES — Keeps the display closed.

DISPLAY LATCH RELEASE — Slide this to release the display latches and open the display.

DISPLAY — For more information about your display, see the Dell™ Help file. To access the help file, see

page 9.

A Tour of Your Computer 13

Page 14

POWER BUTTON — Press the power button to turn on the computer or to enter or exit a power

management mode.

NOTICE: To avoid losing data when you turn off your computer, shut down your computer through the

Start menu instead of pressing the power button.

DEVICE STATUS LIGHTS

www.dell.com | support.dell.com

Turns on when you turn on the computer, and blinks when the computer is in a power management mode.

Turns on when the computer reads or writes data.

NOTICE: To avoid loss of data, never turn off the computer while the light is flashing.

Turns on steadily or blinks to indicate battery charge status.

If the computer is connected to an electrical outlet, the light operates as follows:

• Solid green: The battery is charging.

• Flashing green: The battery is almost fully charged.

14 A Tour of Your Computer

Page 15

If the computer is running on a battery, the light operates as follows:

• Off: The battery is adequately charged (or the computer is turned off).

• Flashing orange: The battery charge is low.

• Solid orange: The battery charge is critically low.

AIR VENTS (2) — The computer uses fans to create airflow through the vents, which prevents the

computer from overheating.

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store

your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.

TOUCH PAD — Provides the functionality of a mouse.

MEDIA CONTROL BUTTONS — Control CD, DVD, and Media Player playback.

Mutes the sound.

Turns the volume down.

Turns the volume up.

Play or pause. This button also launches Dell Media Experience or Microsoft

Windows® Media Center

Edition. See "Using Dell MediaDirect" on page 37.

Plays the previous track.

Plays the next track.

Stop.

A Tour of Your Computer 15

Page 16

SPEAKERS (2) AND CUSTOMIZABLE LIGHTS — To adjust the volume of the integrated speakers, press the

media control buttons or speaker-volume keyboard shortcuts. For more information, see "Speaker Functions" on page 49. Lights in several different colors emit light through the speaker grilles, allowing you to color-customize your computer as often as you like. You can change the color and color intensity through the system setup program and Dell QuickSet.

TOUCH PAD BUTTONS — Touch pad buttons provide the same functionality as mouse buttons.

KEYBOARD — The keyboard includes a numeric keypad as well as the Microsoft

information on supported keyboard shortcuts, see "Key Combinations" on page 47.

KEYBOARD STATUS LIGHTS

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Windows® logo key. For

16 A Tour of Your Computer

Page 17

The green lights located above the keyboard indicate the following:

Turns on when the numeric keypad is enabled.

Turns on when the uppercase letter function is enabled.

Turns on when the scroll lock function is enabled.

Turns on when wireless networking is enabled. To enable or disable wireless networking, press <Fn><F2>.

Turns on when an internal card with Bluetooth technology is enabled.

NOTE: The internal card with Bluetooth

wireless technology is an optional feature, so the light turns on only if you ordered the card with your computer. For more information, see the documentation that came with your card.

To turn off only the Bluetooth

wireless technology functionality, right-click the icon in the Windows notification area (in the lower-right corner of your screen) and click Disable Bluetooth Radio.

To quickly enable or disable all wireless devices, press <Fn><F2>.

Left Side View

wireless

air vent and customizable lights

optical drive

security cable slot

USB connectors (2) optical drive-tray

eject button

OPTICAL DRIVE — You can install devices such as a DVD drive or other optical drive in the optical drive

bay. For more information, see "Optical Drive" on page 99.

A Tour of Your Computer 17

Page 18

OPTICAL-DRIVE-TRAY EJECT BUTTON — Press this button to eject a CD or DVD from the optical drive.

This button only works when the computer is turned on.

USB

CONNECTORS — Connect USB devices, such as a mouse, keyboard, or printer. You can also connect

the optional floppy drive directly to a USB connector using the optional floppy-drive cable

AIR VENT AND CUSTOMIZABLE LIGHTS — The computer uses fans to create airflow through the vents,

which prevents the computer from overheating.

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store

your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.

Lights in several different colors emit light through the air vents, allowing you to color-customize your computer as often as you like. You can change the color and color intensity through the system setup

www.dell.com | support.dell.com

program and Dell QuickSet.

SECURITY CABLE SLOT — Lets you attach a commercially available antitheft device to the computer.

For more information, see the instructions included with the device.

NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot.

18 A Tour of Your Computer

Page 19

Right Side View

Secure Digital I/O slot

air vent and customizable lights

PC Card slot

hard drive

SECURE DIGITAL I/O SLOT — The Secure Digital I/O slot supports one Secure Digital memory card or other SDI/O device. Use Secure Digital memory cards to save or back up data.

AIR VENT AND CUSTOMIZABLE LIGHTS — The computer uses fans to create airflow through the vents,

which prevents the computer from overheating.

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store

your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.

audio connectors

IEEE 1394 connector

A Tour of Your Computer 19

Page 20

AUDIO CONNECTORS

www.dell.com | support.dell.com

IEEE 1394 CONNECTOR — Connects devices supporting IEEE 1394 high-speed transfer rates, such as some digital video cameras.

HARD DRIVE — Stores software and data.

ARD SLOT — Supports one PC Card, such as a modem or network adapter. The computer ships with

PC C

a plastic blank installed in the slot. For more information, see the Dell Help file. To access the help file, see page 9.

Attach headphones or speakers to the connector.

Attach a microphone to the connector.

Back View

modem connector (RJ-11)

air vents (2)

S-video TV-out connector

20 A Tour of Your Computer

DVI-D connector

video connectornetwork connector (RJ-45)

AC adapter connectorUSB connectors (4)

Page 21

DIGITAL-VIDEO INTERFACE (DVI) CONNECTOR

Connects an external DVI-compatible monitor. With an adapter cable, you can also connect an external VGA-compatible monitor to the DVI connector.

VIDEO

CONNECTOR

Connects an external VGA-compatible monitor. For more information, see the Dell Help file. To access the help file, see page 9.

AIR

VENTS (2) — The computer uses fans to create airflow through the vents, which prevents the

computer from overheating.

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store

your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.

ADAPTER CONNECTOR — Attaches an AC adapter to the computer.

The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off.

CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and

power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.

A Tour of Your Computer 21

Page 22

NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the

cable itself, and pull firmly but gently to avoid damaging the cable.

USB

CONNECTORS

Connect USB devices, such as a mouse, keyboard, or printer.

S-VIDEO TV-OUT CONNECTOR

www.dell.com | support.dell.com

NETWORK

CONNECTOR (RJ-45)

NOTICE: The network connector is slightly larger than the modem connector. To avoid damaging the

computer, do not plug a telephone line into the network connector.

MODEM CONNECTOR (RJ-11)

Connects your computer to a TV. Also connects digital audio capable devices using the TV/digital audio adapter cable.

Connects the computer to a network. The green, orange, and yellow lights next to the connector indicate both link status and activity for wired network communications. Solid green indicates a 10-Mb/sec link, solid orange indicates a 100-Mb/sec link, and solid yellow indicates a 1000-Mb/sec link. Blinking yellow indicates activity on the wired network connection.

For information on using the network adapter, see the online network adapter documentation supplied with your computer.

To use the internal modem, connect the telephone line to the modem connector.

For additional information on using the modem, see the online modem documentation supplied with your computer.

22 A Tour of Your Computer

Page 23

Bottom View

subwoofer

optical-drive locking screw

battery charge gauge

battery-bay latch release

battery

cover for internal card with Bluetooth

wireless technology

hard drive

air vent (CPU fan)

air vent (VGA fan)

memory module cover

BATTERY CHARGE GAUGE — Provides information on the battery charge. For more information, see

Mini PCI card/modem cover

"Checking the Battery Charge" on page 32.

BATTERY-BAY LATCH RELEASE — Releases the battery from the battery bay. For more information, see

"Removing a Battery" on page 33.

BATTERY — When a battery is installed, you can use the computer without connecting the computer to

an electrical outlet. For more information, see "Using a Battery" on page 31.

COVER FOR OPTIONAL INTERNAL CARD WITH BLUETOOTH

WIRELESS TECHNOLOGY — For more

information, see the documentation that came with your card. To quickly enable or disable all wireless devices, press <Fn><F2>.

HARD DRIVE — Stores software and data. For more information, see "Hard Drive" on page 85.

AIR VENT — The computer uses fans to create airflow through the vents, which prevents the computer

from overheating.

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store

your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.

A Tour of Your Computer 23

Page 24

MINI PCI CARD/MODEM COVER — Covers the compartment that contains the Mini PCI card and the modem. For more information, see "Modem" on page 90.

MEMORY MODULE COVER — Covers the compartment that contains the memory modules. For more

information, see page 88.

OPTICAL-DRIVE LOCKING SCREW — Secures the optical drive in the optical drive bay. For more

information, see "Optical Drive" on page 99.

SUBWOOFER — Produces a broader bass output than is provided by the speakers.

www.dell.com | support.dell.com

24 A Tour of Your Computer

Page 25

Setting Up Your Computer

Connecting to the Internet

NOTE: ISPs and ISP offerings vary by country.

To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options:

• Dial-up connections that provide Internet access through a telephone line. Dial-up connections are considerably slower than DSL and cable modem connections.

• DSL connections that provide high-speed Internet access through your existing telephone line. With a DSL connection, you can access the Internet and use your telephone on the same line simultaneously.

• Cable modem connections that provide high-speed Internet access through your local cable TV line.

If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection. If you are using a DSL or cable modem connection, contact your ISP for setup instructions.

Setting Up Your Internet Connection

To set up an AOL or MSN connection:

Save and close any open files, and exit any open programs.

Double-click the

Follow the instructions on the screen to complete the setup.

If you do not have an MSN Explorer or AOL icon on your desktop or if you want to set up an Internet connection with a different ISP:

Save and close any open files, and exit any open programs.

Click the

The

New Connection Wizard

MSN Explorer

Start

button and click

AOL

icon on the Microsoft® Windows® desktop.

Internet Explorer

appears.

Click

Connect to the Internet

Setting Up Your Computer 25

Page 26

In the next window, click the appropriate option:

• If you do not have an ISP and want to select one, click

service providers (ISPs)

• If you have already obtained setup information from your ISP but you did not receive a setup CD, click

• If you have a CD, click

Click

If you selected instructions on the screen to complete the setup.

Set up my connection manually

Use the CD I got from an ISP

, continue to step 6. Otherwise, follow the

Choose from a list of Internet

www.dell.com | support.dell.com

NOTE: If you do not know which type of connection to select, contact your ISP.

Click the appropriate option under click

Use the setup information provided by your ISP to complete the setup.

If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems" on page 63. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.

Customizable Lights

You can color-customize your computer with lights visible in three zones: the speaker grilles, the side air vents, and the back of the display. Using Dell™ QuickSet or the system setup program, you can select from a variety of colors and color intensities, and the color for each zone can be set independently of the other, allowing you to choose a different color for each of the three zones. For information on using the system setup program, see page 109. For more information about Dell QuickSet, see the Dell Help file. To access the help file, see page 9.

How do you want to connect to the Internet?

, and then

side air vents (2)

26 Setting Up Your Computer

display back cover

speaker grilles (2)

Page 27

Setting Up a Printer

NOTICE: Complete the operating system setup before you connect a printer to the computer.

See the documentation that came with the printer for setup information, including how to:

• Obtain and install updated drivers.

• Connect the printer to the computer.

• Load paper and install the toner or ink cartridge.

• See your printer

Owner’s Manual

Printer Cable

Your printer connects to your computer with a USB cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the computer box.

Connecting a USB Printer

NOTE: You can connect USB devices while the computer is turned on.

Complete the operating system setup if you have not already done so.

Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way.

for technical assistance, or call the printer manufacturer.

USB printer cable

USB connector on computer

USB connector on printer

Setting Up Your Computer 27

Page 28

Turn on the printer and then turn on the computer. If the

Cancel

window appears, click

Install the printer driver if necessary. See the documentation that came with your printer.

Add New Hardware Wizard

Power Protection Devices

Several devices are available to protect against power fluctuations and failures:

• Surge protectors

• Line conditioners

• Uninterruptible power supplies (UPS)

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Surge Protectors

Surge protectors and power strips equipped with surge protection help to prevent damage to your computer from voltage spikes that can occur during electrical storms or following power interruptions. The level of protection is usually commensurate with the cost of the surge protector. Some surge protector manufacturers include warranty coverage for certain types of damage. Carefully read the device warranty when choosing a surge protector. A device with a higher joule rating offers more protection. Compare joule ratings to determine the relative effectiveness of different devices.

NOTICE: Most surge protectors do not protect against power fluctuations or power interruptions

caused by nearby lightning strikes. When lightning occurs in your area, disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet.

Many surge protectors have a telephone jack for modem protection. See the surge protector documentation for modem connection instructions.

NOTICE: Not all surge protectors offer network adapter protection. Disconnect the network cable from

the network wall jack during electrical storms.

Line Conditioners

NOTICE: Line conditioners do not protect against power interruptions.

Line conditioners are designed to maintain AC voltage at a fairly constant level.

Uninterruptible Power Supplies

NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage.

NOTE: To ensure maximum battery operating time, connect only your computer to a UPS. Connect other

devices, such as a printer, to a separate power strip that provides surge protection.

28 Setting Up Your Computer

Page 29

A UPS protects against power fluctuations and interruptions. UPS devices contain a battery that provides temporary power to connected devices when AC power is interrupted. The battery charges while AC power is available. See the UPS manufacturer documentation for information on battery operating time and to ensure that the device is approved by Underwriters Laboratories (UL).

Setting Up Your Computer 29

Page 30

www.dell.com | support.dell.com

30 Setting Up Your Computer

Page 31

Using a Battery

Battery Performance

CAUTION: Before you begin any of the procedures in this chapter, follow the safety instructions in the

Product Information Guide.

NOTE: For information about the Dell™ warranty for your computer, see the Product Information Guide

or separate paper warranty document that shipped with your computer.

For optimal computer performance and to help preserve BIOS settings, operate your Dell portable computer with the main battery installed at all times, and always connect your computer to the AC adapter and an electrical outlet whenever possible. Use a battery to run the computer when it is not connected to an electrical outlet. One battery is supplied as standard equipment in the battery bay.

NOTE: Battery operating time (the time a battery can hold a charge) decreases over time. Depending on

how often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer.

Battery operating time varies depending on operating conditions. Operating time is significantly reduced when you perform operations including, but not limited to, the following:

• Using DVD+RW/DVD+R drives

• Using wireless communications devices, PC Cards, or USB devices

• Using high-brightness display settings, 3D screen savers, or other power-intensive programs such as 3D games

• Running the computer in maximum performance mode. For more information, see the

Help

file. To access the help file, see

page 9

Dell

NOTE: It is recommended that you connect your computer to an electrical outlet when writing to a CD

or DVD.

You can check the battery charge before or after you insert the battery into the computer. You can also set power management options to alert you when the battery charge is low.

CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the

battery only with a compatible battery purchased from Dell. The lithium-ion battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a

charge, call your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery. See "Battery Disposal" in the Product Information Guide.

Using a Battery 31

Page 32

CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture,

incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or equipment damage.

Checking the Battery Charge

The Dell QuickSet Battery Meter, the Microsoft® Windows® Power Meter window and icon, the battery charge gauge, and the low-battery warning provide information on the battery charge.

Dell QuickSet Battery Meter

www.dell.com | support.dell.com

If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter. For more information about Dell QuickSet, see the Dell Help file. To access the help file, see page 9.

The Battery Meter window displays status, charge level, and charge completion time for the battery in your computer.

The following icons appear in the Battery Meter window:

The computer or docking device is running on battery power.

The computer is connected to AC power and the battery is charging.

The computer is connected to AC power and the battery is fully charged.

For more information about QuickSet, right-click the icon in the taskbar, and click Help.

Microsoft Windows Power Meter

The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, double-click the icon on the taskbar. For more information about the Power Meter, see "Power Management" in the Dell Help file. To access the help file, see page 9.

If the computer is connected to an electrical outlet, a icon appears.

Charge Gauge

Press the status button on the battery charge gauge to illuminate the charge-level lights. Each light represents approximately 20 percent of the total battery charge. For example, if the battery has 80 percent of its charge remaining, four of the lights are on. If no lights appear, the battery has no charge.

32 Using a Battery

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Low-Battery Warning

NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning.

Then connect the computer to an electrical outlet. If the battery runs completely out of power, hibernate mode begins automatically.

A pop-up window warns you when the battery charge is approximately 90 percent depleted. For more information about low-battery alarms, see "Power Management" in the Dell Help file. To access the help file, see page 9.

Charging the Battery

NOTE: The AC adapter charges a completely discharged battery in approximately 2 hours with the

computer turned off. Charge time is longer with the computer turned on. You can leave the battery in the computer as long as you like. The battery’s internal circuitry prevents the battery from overcharging.

When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet, the computer checks the battery charge and temperature. If necessary, the AC adapter then charges the battery and maintains the battery charge.

If the battery is hot from being used in your computer or being in a hot environment, the battery may not charge when you connect the computer to an electrical outlet.

The battery is too hot to start charging if the light flashes alternately green and orange. Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature. Then connect the computer to an electrical outlet to continue charging the battery.

For more information about resolving problems with a battery, see "Power Problems" on page 71.

Removing a Battery

CAUTION: Before performing these procedures, disconnect the modem from the telephone wall jack.

Ensure that the computer is turned off.

If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.

Using a Battery 33

Page 34

Slide and hold the battery-bay latch release on the bottom of the computer, and then remove the battery from the bay.

battery charge gauge battery-bay latch release

www.dell.com | support.dell.com

Installing a Battery

Slide the battery lengthwise into the bay at a 45-degree angle.

Press the other side down until the latch release clicks.

battery

Storing a Battery

Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully before you use it.

34 Using a Battery

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Using CDs, DVDs, and Other Multimedia

Using CDs and DVDs

For information about using CDs and DVDs in your computer, see the Dell™ Help file. To access the help file, see page 9.

Copying CDs and DVDs

NOTE: Ensure that you follow all copyright laws when you create CDs or DVDs.

This section applies only to computers that have a CD-R, CD-RW, DVD+RW, DVD+R, or DVD/CD-RW combo drive.

NOTE: The types of CD or DVD drives offered by Dell may vary by country.

The following instructions show how to make an exact copy of a CD or DVD. You can also use Sonic RecordNow for other purposes, including creating CDs from audio files on your computer and creating MP3 CDs. For instructions, see the Sonic RecordNow documentation that came with your computer. Open Sonic RecordNow, click the question mark icon in the upper-right corner of the window, and then click RecordNow Help or RecordNow Tutorial.

How to Copy a CD or DVD

NOTE: If you have a DVD/CD-RW combo drive and you experience recording problems, check for

available software patches at the Sonic support website at www.sonic.com.

Currently, five DVD-writable disc formats are available: DVD+R, DVD+RW, DVD-R, DVD-RW, and DVD-RAM. The DVD-writable drives installed in Dell™ computers can write to DVD+R and DVD+RW media, and they can read DVD-R and DVD-RW media. However, DVD-writable drives do not write to and might not read DVD-RAM media. In addition, commercially available DVD players for home theater systems might not read all five formats.

NOTE: Most commercial DVDs have copyright protection and cannot be copied using Sonic

RecordNow.

Click the

RecordNow!

Click either the audio tab or the data tab, depending on the kind of CD or DVD you want to copy.

Click

Start

button, point to

Exact Copy

All Programs→

Sonic→ RecordNow!

Using CDs, DVDs, and Other Multimedia 35

, and then click

Page 36

To copy a CD or DVD:

•

If you have one CD or DVD drive

computer reads your source CD or DVD and copies it to a temporary folder on your computer hard drive.

When prompted, insert a blank CD or DVD into the CD or DVD drive and click

, ensure that the settings are correct and click

Copy

. The

If you have two CD or DVD drives

• source CD or DVD and click the blank CD or DVD.

When you have finished copying the source CD or DVD, the CD or DVD that you have created automatically ejects.

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Using Blank CD-Rs and CD-RWs

Your CD-RW drive can write to two different types of recording media—CD-Rs and CD-RWs (including high-speed CD-RWs). Use blank CD-Rs to record music or permanently store data files. After creating a CD-R, you cannot write to that CD-R again (see the Sonic documentation for more information). Use blank CD-RWs to write to CDs or to erase, rewrite, or update data on CDs.

Your DVD-writable drive can write to four different types of recording media—CD-Rs, CD-RWs (including high-speed CD-RWs), DVD+Rs, and DVD+RWs. Blank DVD+Rs can be used to permanently store large amounts of information. After you create a DVD+R disc, you may not be able to write to that disc again if the disc is "finalized" or "closed" during the final stage of the disc creation process. Use blank DVD+RWs if you plan to erase, rewrite, or update information on that disc later.

Helpful Tips

• Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic RecordNow and open a RecordNow project.

• You must use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs do not play in most home or car stereos.

• You cannot create audio DVDs with Sonic RecordNow.

• Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed.

• Do not burn a blank CD-R or CD-RW to its maximum capacity; for example, do not copy a 650-MB file to a 650-MB blank CD. The CD-RW drive needs 1 or 2 MB of the blank CD to finalize the recording.

• Use a blank CD-RW to practice CD recording until you are familiar with CD recording techniques. If you make a mistake, you can erase the data on the CD-RW and try again. You can also use blank CD-RWs to test music file projects before you record the project permanently to a blank CD-R.

• See the Sonic website at

, select the drive into which you have inserted your

Copy

www.sonic.com

. The computer copies the data on the CD or DVD to

for additional information.

36 Using CDs, DVDs, and Other Multimedia

Page 37

Using Dell MediaDirect

NOTE: Dell QuickSet, which is automatically installed and enabled on your computer, is necessary for

Dell MediaDirect to function. Changing or disabling QuickSet’s default settings can limit Dell MediaDirect’s functionality. For more information about Dell QuickSet, see the Dell Help file. To access the help file, see "Help File" on page 9.

If you have Microsoft Windows Media Center Edition or Dell Media Experience installed, you can use Dell MediaDirect to launch your media application by pressing the play/pause/Dell MediaDirect button .

• If you hold the media control play button for longer than two seconds while you are logged in, Dell MediaDirect launches Microsoft Windows Media Center Edition or Dell Media Experience, depending on your system setup. If both applications are present, Windows Media Center Edition will launch.

• When your computer is open, you can press the media control play button to start the computer from any state and automatically launch the media application.

NOTE: For optimal efficiency, launch from hibernate or standby mode.

play/pause/Dell MediaDirect button

Using CDs, DVDs, and Other Multimedia 37

Page 38

Connecting Your Computer to a TV or Audio Device

NOTE: Video and audio cables for connecting your computer to a TV or other audio device are not

included with your computer. Cables may be purchased at most consumer electronics stores. The TV/digital audio adapter cable is available for purchase from Dell.

Your computer has an S-video TV-out connector that, together with the TV/digital audio adapter cable (available from Dell), enables you to connect the computer to a TV and/or stereo audio device. The TV/digital audio adapter cable provides connectors for an S-video cable, a composite video cable, and an S/PDIF digital audio cable.

S-video TV-out

www.dell.com | support.dell.com

connector

Your TV has either an S-video input connector or a composite video-input connector. Depending on what type of connector is available on your TV, you can use a commercially available S-video cable or composite video cable to connect your computer to your TV. For audio devices without support for S/PDIF digital audio, you can use the audio connector on the side of the computer to connect the computer to your audio device.

It is recommended that you connect video and audio cables to your computer in one of the following combinations.

NOTE: See the diagrams at the beginning of each subsection to help you determine which method of

connection you should use.

• S-video and standard audio (page 39)

• S-video and S/PDIF digital audio (page 40)

• Composite video and standard audio (page 42)

• Composite video and S/PDIF digital audio (page 43)

When you finish connecting the video and audio cables between your computer and your TV, you must enable your computer to work with the TV. See "Enabling the Display Settings for a TV" on page 45 to ensure that the computer recognizes and works properly with the TV. Additionally, if you are using S/PDIF digital audio, see "Changing Your Audio Settings" on page 45.

TV/digital audio adapter cable

S/PDIF digital audio connector

composite video-input connector

S-video input connector

38 Using CDs, DVDs, and Other Multimedia

Page 39

S-Video and Standard Audio

TV/digital audio adapter cable

S-video cable

standard audio cable

Turn off the computer and the TV and/or audio device that you want to connect.

NOTE: You can connect an S-video cable directly to the S-video TV-out connector on the computer

(without the TV/digital audio adapter cable) if your TV or audio device supports S-video but not S/PDIF digital audio.

Connect the TV/digital audio adapter cable to the S-video TV-out connector on your computer.

Using CDs, DVDs, and Other Multimedia 39

Page 40

Plug one end of the S-video cable in to the S-video input connector on the TV/digital audio adapter cable.

Plug the other end of the S-video cable in to the S-video input connector on your TV.

Plug the single-connector end of the audio cable in to the headphone connector on your

www.dell.com | support.dell.com

computer.

Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device.

Turn on the TV and any audio device that you connected (if applicable), and then turn on the computer.

See "Enabling the Display Settings for a TV" on page 45 to ensure that the computer recognizes and works properly with the TV.

S-Video and S/PDIF Digital Audio

40 Using CDs, DVDs, and Other Multimedia

Page 41

TV/digital

audio

adapter cable

S-video cable

S/PDIF digital audio cable

Turn off the computer and the TV and/or audio device that you want to connect.

Connect the TV/digital audio adapter cable to the S-video TV-out connector on your computer.

Plug one end of the S-video cable in to the S-video input connector on the TV/digital audio adapter cable.

Plug the other end of the S-video cable in to the S-video input connector on the TV.

Plug one end of the S/PDIF digital audio cable in to the digital audio connector on the TV/digital audio adapter cable.

Plug the other end of the S/PDIF digital audio cable in to the audio input connector on your TV or other audio device.

Using CDs, DVDs, and Other Multimedia 41

Page 42

Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.

See "Enabling the Display Settings for a TV" on page 45 to ensure that the computer recognizes and works properly with the TV.

Composite Video and Standard Audio

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TV/digital audio adapter cable

Turn off the computer and the TV and/or audio device that you want to connect.

Connect the TV/digital audio adapter cable to the S-video TV-out connector on the computer.

42 Using CDs, DVDs, and Other Multimedia

composite video cable

standard audio cable

Page 43

Plug one end of the composite video cable in to the composite video-input connector on the TV/digital audio adapter cable.

Plug the other end of the composite video cable in to the composite video-input connector on the TV.

Plug the single-connector end of the audio cable in to the headphone connector on the computer.

Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device.

Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.

See "Enabling the Display Settings for a TV" on page 45 to ensure that the computer recognizes and works properly with the TV.

Composite Video and S/PDIF Digital Audio

Using CDs, DVDs, and Other Multimedia 43

Page 44

www.dell.com | support.dell.com

Turn off the computer and the TV and/or audio device that you want to connect.

Connect the TV/digital audio adapter cable to the S-video TV-out connector on the computer.

Plug one end of the composite video cable in to the composite video-input connector on the TV/digital audio adapter cable.

TV/digital audio adapter cable

composite video cable

standard audio cable

Plug the other end of the composite video cable in to the composite video-input connector on the TV.

Plug one end of the S/PDIF digital audio cable in to the S/PDIF audio connector on the TV/digital audio adapter cable.

Plug the other end of the digital audio cable in to the S/PDIF input connector on your TV or other audio device.

44 Using CDs, DVDs, and Other Multimedia

Page 45

Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.

See "Enabling the Display Settings for a TV" on page 45 to ensure that the computer recognizes and works properly with the TV.

Changing Your Audio Settings

You can set the speaker configuration for PC speakers, headphones, or S/PDIF (digital output).

Double-click

Click

Settings

Click

DVD

Click

Audio Settings

Under

Click

Back

If you selected

Exit PowerDVD.

Double-click the speaker icon in the Windows notification area.

Click the

Click

Click OK.

Reopen PowerDVD.

Insert a DVD into the DVD drive.

The DVD will autorun.

CyberLink PowerDVD

in the

Speaker Configurations

, select your desired output.

twice to return to the main menu.

SPDIF

in step 5, also verify the following settings:

Options

Advanced

Enable S/PDIF

menu and then click

All Programs

menu.

Advanced Controls

Enabling the Display Settings for a TV

NOTE: Ensure that you properly connect the TV before you enable the display settings.

Click the

Click

Under

Click the

Start

button and click

Appearances and Themes

or pick a Control Panel icon

Settings

Nvidia GeForce

tab and click

tab.

Control Panel

, click

Display

Advanced

Using CDs, DVDs, and Other Multimedia 45

Page 46

On the left side of the menu, click

Click

Clone

Click

Apply

Click OK to confirm the settings change.

Click

Yes

Click OK.

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to enable the television.

to keep the new settings.

nView Display Mode

46 Using CDs, DVDs, and Other Multimedia

Page 47

Using the Keyboard and Touch Pad

Numeric Keypad

numeric keypad

The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, hold down <Fn> and press the desired key.

• To enable the keypad, press <Num Lk>. The light indicates that the keypad is active.

• To disable the keypad, press <Num Lk> again.

Key Combinations

System Functions

<Ctrl><Shift><Esc> Opens the Task Manager window

Using the Keyboard and Touch Pad 47

Page 48

Battery

<Fn><F3> Displays the Dell™ QuickSet Battery Meter. For more

information about Dell QuickSet, see the Dell Help file. To access the help file, see page 9.

CD or DVD Tray

<Fn><F10> Ejects the tray out of the drive (if Dell QuickSet is

installed). For more information about Dell QuickSet, see the Dell Help file. To access the help file, see page 9.

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Display Functions

<Fn><F8> Displays a list of all currently available display options.

<Fn> and up-arrow key Increases brightness on the integrated display only (not

<Fn> and down-arrow key

Radios (Including Wireless Networking and Bluetooth

<Fn><F2> Enables and disables radios, including wireless

Power Management

<Fn><Esc> Activates a power management mode. You can

<Fn><F1> Puts the system into hibernate mode (if Dell QuickSet is

Highlight the desired state to switch the display to that state.

on an external monitor).

Decreases brightness on the integrated display only (not on an external monitor).

Wireless Technology)

networking and Bluetooth

reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window. See "Power Management" in the Dell Help file. To access the help file, see page 9.

installed). For more information about Dell QuickSet, see the Dell Help file. To access the help file, see page 9.

wireless technology

48 Using the Keyboard and Touch Pad

Page 49

Speaker Functions

<Fn><Page Up> Increases the volume of the integrated speakers and

external speakers, if attached

<Fn><Page Dn> Decreases the volume of the integrated speakers and

external speakers, if attached

<Fn><End> Enables and disables the integrated speakers and external

speakers, if attached

Microsoft

Windows logo key and <m>

Windows logo key and <Shift><m>

Windows logo key and <e> Runs Windows Explorer

Windows logo key and <r> Opens the Run dialog box

Windows logo key and <f> Opens the Search Results dialog box

Windows logo key and <Ctrl><f>

Windows logo key and <Pause>

Windows® Logo Key Functions

Minimizes all open windows

Maximizes all windows

Opens the Search Results-Computer dialog box (if the computer is connected to a network)

Opens the System Properties dialog box

To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware, and click Keyboard. For information about the Control Panel, see the Dell Help file. To access the help file, see page 9.

Using the Keyboard and Touch Pad 49

Page 50

Touch Pad

The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse.

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• To move the cursor, lightly slide your finger over the touch pad.

• To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button.

• To select and move (or drag) an object, position the cursor on the object and tap down-updown on the touch pad. On the second down motion, leave your finger on the touch pad and move the selected object by sliding your finger over the surface.

• To double-click an object, position the cursor on the object and tap twice on the touch pad or use your thumb to press the left touch-pad button twice.

Customizing the Touch Pad

You can use the Mouse Properties window to disable the touch pad or adjust their settings.

Open the Control Panel, click information about the Control Panel, see the

In the

Mouse Properties

Click OK to save the settings and close the window.

50 Using the Keyboard and Touch Pad

Printers and Other Hardware

Dell Help

window, click the

Touch Pad

, and then click

file. To access the help file, see page 9.

tab to adjust touch pad settings.

Mouse

. For

Page 51

Using PC Cards

PC Card Types

See "Specifications" on page 103 for information on supported PCMCIA cards and PC Card slots.

The PC Card slot has one connector that supports a single Type I or Type II card. The PC Card slot supports CardBus technology and extended PC Cards. "Type" of card refers to its thickness, not its functionality.

PC Card Blanks

Your computer shipped with a plastic blank installed in the PC Card slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no PC Card is installed in the slot; blanks from other computers may not fit your computer.

To remove the blank, see "Removing a PC Card or Blank" on page 52.

Extended PC Cards

An extended PC Card (for example, a wireless network adapter) is longer than a standard PC Card and extends outside the computer. Follow these precautions when using extended PC Cards:

• Protect the exposed end of an installed card. Striking the end of the card can damage the system board.

• Always remove an extended PC Card before you pack the computer in its carrying case.

Installing a PC Card

You can install a PC Card in the computer while the computer is running. The computer automatically detects the card.

PC Cards are generally marked with a symbol (such as a triangle or an arrow) to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion. If card orientation is not clear, see the documentation that came with the card.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

Using PC Cards 51

Page 52

To install a PC Card:

Hold the card with the top side of the card facing up. The latch may need to be in the "in" position before you insert the card.

Slide the card into the slot until the card is completely seated in its connector.

If you encounter too much resistance, do not force the card. Check the card orientation and try again.

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The computer recognizes most PC Cards and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the PC Card.

Removing a PC Card or Blank

NOTICE: Use the PC Card configuration utility (click the icon in the taskbar) to select a card and

stop it from functioning before you remove it from the computer. If you do not stop the card in the configuration utility, you could lose data. Do not attempt to eject a card by pulling its cable, if one is attached.

52 Using PC Cards

Page 53

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

Press the latch and remove the card or blank.

For some latches, you must press the latch twice: once to pop the latch out, and then a second time to pop the card out.

Remove the card or blank.

Save a blank to use when no PC Card is installed in a slot. Blanks protect unused slots from dust and other particles.

Using PC Cards 53

Page 54

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54 Using PC Cards

Page 55

Setting Up a Home and Office Network

Connecting to a Network Adapter

Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it.

To connect a network cable:

Connect the network cable to the network adapter connector on the back of your computer.

NOTE: Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure.

Connect the other end of the network cable to a network connection device, such as a network wall connector.

NOTE: Do not use a network cable with a telephone wall connector.

Setting Up a Home and Office Network 55

Page 56

Network Setup Wizard

The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office.

Click the click

Network Setup Wizard

On the welcome screen, click

Click

Checklist for creating a network

NOTE: Selecting the connection method labeled "This computer connects directly to the Internet"

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enables the integrated firewall provided with Windows XP Service Pack 2 (SP2).

Complete the checklist and required preparations.

Return to the Network Setup Wizard and follow the instructions on the screen.

Connecting to a Wireless Local Area Network

NOTE: These networking instructions do not apply to internal cards with Bluetooth® wireless

technology or cellular products.

Determining Your Network Type

NOTE: Most wireless networks are of the infrastructure type.

Wireless networks fall into two categories—infrastructure networks and ad-hoc networks. An infrastructure network uses routers or access points to connect several computers. An ad-hoc network does not use routers or access points and consists of computers that broadcast to one another. For additional assistance with setting up your wireless connection, go to support.dell.com and search for the keyword wireless setup.

Start

button, point to

All Programs→ Accessories→ Communications

, and then

56 Setting Up a Home and Office Network

ad-hoc networkinfrastructure network

Page 57

Connecting to a Wireless Network in Microsoft® Windows® XP

Your wireless network card requires specific software and drivers in order to connect to a network. The software is already installed. If the software is removed or corrupted, follow the instructions included in the user's guide for your wireless network card. The user’s guide is available on the Dell

When you turn on your computer, a pop-up appears from the network icon in the notification area (located in the lower-right corner of the Windows desktop) whenever a network is detected in the area for which your computer is not configured.

Click either the pop-up or the network icon to configure your computer for one of the available wireless networks.

The

Wireless Network Connections

™ Support website at support.dell.com.

window lists the wireless networks available in your area.

Setting Up a Home and Office Network 57

Page 58

Click to select the network you want to configure, and then click network name in the list. If you select a secure network (identified by a icon), you must enter a WEP or WPA key when prompted.

NOTE: Network security settings are unique to your network. Dell cannot provide this information.

Your network is configured automatically.

NOTE: Your computer can take up to 1 minute to connect to the network.

After your computer is configured for the wireless network you selected, another pop-up notifies you that your computer is connected to the network you selected.

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Thereafter, whenever you log on to your computer in the area of the wireless network, the same pop-up notifies you of the wireless network connection.

Connect

or double-click the

58 Setting Up a Home and Office Network

Page 59

Solving Problems

Dell™ Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in this chapter and run the Dell Diagnostics before you contact Dell for technical assistance.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

Start the Dell Diagnostics from your hard drive. The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, see "Contacting Dell" on page 113.

Shut down the computer.

If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.

Connect the computer to an electrical outlet.

Turn on the computer. When the DELL™ logo appears, press <F12> immediately.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Computer" on page 83) and try again.

Windows® desktop. Then shut down your computer (see "Turning Off Your

When the boot device list appears, highlight

The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.

• During the assessment, answer any questions that appear.

• If a failure is detected, the computer stops and beeps. To stop the assessment and restart

the computer, press <n>; to continue to the next test, press <y>; to retest the component that failed, press <r>.

Diagnostics

and press <Enter>.

Solving Problems 59

Page 60

• If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell before continuing on to the Dell Diagnostics. See "Contacting Dell" on page 113.

If the Pre-boot System Assessment completes successfully, you receive the message

Dell Diagnostic Utility Partition. Press any key to continue

Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

Dell Diagnostics Main Menu

After the Dell Diagnostics loads and the option you want.

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Option Function

Express Test Performs a quick test of devices. This test typically takes

Extended Test Performs a thorough check of devices. This test typically

Custom Test Tests a specific device. You can customize the tests you

Symptom Tree Lists the most common symptoms encountered and

Main Menu

10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly.

takes an hour or more and requires you to answer questions periodically.

want to run.

allows you to select a test based on the symptom of the problem you are having.

screen appears, click the button for the

Booting

If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell. See "Contacting Dell" on page 113.

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,

technical support will ask for your Service Tag.

If you run a test from the described in the following table for more information.

60 Solving Problems

Custom Test

Symptom Tree

option, click the applicable tab

Page 61

Tab Function

Results Displays the results of the test and any error conditions

encountered.

Errors Displays error conditions encountered, error codes, and

the problem description.

Help Describes the test and may indicate requirements for

running the test.

Configuration Displays your hardware configuration for the selected

device.

The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.

Parameters Allows you to customize the test by changing the test

settings.

When the tests are complete, close the test screen to return to the the Dell Diagnostics and restart the computer, close the

Drive Problems

Main Menu

screen. To exit

screen.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE — Click the Start button and

click My Computer. If the floppy, CD, or DVD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

TEST THE DRIVE —

• Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.

• Insert a bootable floppy disk or CD and restart the computer.

CLEAN THE DRIVE OR DISK —

See

the Dell Help file. To access the help file, see page 9.

Solving Problems 61

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ENSURE THAT THE CD IS SNAPPED ONTO THE SPINDLE

CHECK THE CABLE CONNECTIONS

CHECK FOR HARDWARE INCOMPATIBILITIES — See "Resolving Software and Hardware

Incompatibilities" on page 81.

RUN THE DELL DIAGNOSTICS — See "When to Use the Dell Diagnostics" on page 59.

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DVD drive problems

NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a

defect in the drive or the CD or DVD.

NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all

DVD drives.

Problems writing to a DVD+RW drive

CLOSE OTHER PROGRAMS — The DVD+RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the DVD+RW.

TURN OFF STANDBY MODE IN WINDOWS BEFORE WRITING TO A DVD+RW DISC — See the Dell Help file or search for the keyword standby in the Windows Help and Support Center for information

on power management modes. To access help, see page 9.

CHANGE THE WRITE SPEED TO A SLOWER RATE — See the help files for your DVD creation software.

VERIFY THE CORRECT MEDIA IS IN USE — DVD+RW drives may use any CD media such as CD-R or

CD-RW, but when using your DVD+RW to write to DVD media, be sure to use DVD+R or DVD+RW media only. Using DVD-R/RW media may lead to DVD playback problems or incomplete write or verify operations.

If you cannot eject the DVD or DVD+RW drive tray

Ensure that the computer is shut down.

Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected.

Gently pull out the tray until it stops.

62 Solving Problems

Page 63

If you hear an unfamiliar scraping or grinding sound

• Ensure that the sound is not caused by the program that is running.

• Ensure that the disk or disc is inserted properly.

Hard drive problems

ALLOW THE COMPUTER TO COOL BEFORE TURNING IT ON — A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on.

RUN CHECK DISK —

Click the

Right-click

Click

Click the

Under

Click

Start

button and click

Local Disk C:

Properties

Error-checking Scan for and attempt recovery of bad sectors Start

Tools

tab.

, click

My Computer

Check Now

E-Mail, Modem, and Internet Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is

connected to a digital telephone network.

CHECK THE MICROSOFT OUTLOOK® EXPRESS SECURITY SETTINGS — If you cannot open your e-mail attachments:

In Outlook Express, click

Click

Do not allow attachments

To ol s

, click

Options

to remove the checkmark.

, and then click

Security

Solving Problems 63

Page 64

CHECK THE TELEPHONE LINE CONNECTION —

HECK THE TELEPHONE JACK —

ONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK —

SE A DIFFERENT TELEPHONE LINE —

• Verify that the telephone line is connected to the jack on the modem. (The jack has either a green label or a connector-shaped icon next to it.)

• Ensure that the connector clicks when you insert the telephone line connector into the modem.

• Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone.

• If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and connect the modem directly to the telephone wall jack. If you are using a line that is 3 m (10 ft) or more in length, try a shorter one.

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RUN THE MODEM HELPER DIAGNOSTICS — Click the Start button, point to All Programs, and then click Modem Helper. Follow the instructions on the screen to identify and resolve modem problems. (Modem Helper may not be available on certain computers.)

VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS —

Click the

Click

Printers and Other Hardware

Click

Phone and Modem Options

Click the

Click the COM port for your modem.

Click

Properties

communicating with Windows. If all commands receive responses, the modem is operating properly.

Start

button and click

Modems

tab.

, click the

Control Panel

Diagnostics

tab, and then click

Query Modem

to verify that the modem is

ENSURE THAT YOU ARE CONNECTED TO THE INTERNET — Ensure that you have subscribed to an Internet provider. With the Outlook Express e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact your Internet service provider.

SCAN THE COMPUTER FOR SPYWARE — If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.

64 Solving Problems

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Error Messages

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.

BAD COMMAND OR FILE NAME — Ensure that you have spelled the command correctly, put spaces in the proper place, and used the correct pathname.

CD DRIVE CONTROLLER FAILURE — The CD drive does not respond to commands from the computer. See "Drive Problems" on page 61.

DATA ERROR — The hard drive cannot read the data. See "Drive Problems" on page 61.

THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE — The file that you are trying

to copy is too large to fit on the disk, or the disk is too full. Try copying the file to a different disk or use a larger capacity disk.

A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? “ < > | — Do not use these characters in filenames.

INSERT BOOTABLE MEDIA — The operating system is trying to boot to a nonbootable CD. Insert a bootable CD.

NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME PROGRAMS AND TRY AGAIN — You have too many programs open. Close all windows and open the program that you want to use.

OPERATING SYSTEM NOT FOUND — Reinstall the hard drive. See page 85. If the problem persists, contact Dell. See "Contacting Dell" on page 113.

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Page 66

A REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open is missing an essential file. Remove and then reinstall the program.

Click the Start button and click

Click

Add or Remove Programs

Select the program you want to remove.

Click

Remove

See the program documentation for installation instructions.

X :\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY — Insert a disk into the drive and try again.

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IEEE 1394 Device Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

ENSURE THAT THE IEEE 1394 DEVICE IS PROPERLY INSERTED INTO THE CONNECTOR

ENSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS —

Click the

Click

Printers and Other Hardware

If your IEEE 1394 device is listed, Windows recognizes the device.

Change/Remove

Start

button and click

Control Panel

and follow the prompts on the screen.

Control Panel

IF YOU HAVE PROBLEMS WITH A DELL- PROVIDED IEEE 1394 DEVICE —

F YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL —

Contact Dell or the IEEE 1394 device manufacturer. See "Contacting Dell" on page 113.

Keyboard Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTE: Use the integrated keyboard when working in MS-DOS

Diagnostics or the system setup program. When you attach an external keyboard, the integrated

keyboard remains fully functional.

66 Solving Problems

mode or when running the Dell

Page 67

External keyboard problems

NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.

CHECK THE KEYBOARD CABLE — Shut down the computer. Disconnect the keyboard cable and check

it for damage, and firmly reconnect the cable.

If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to the computer.

CHECK THE EXTERNAL KEYBOARD —

Shut down the computer, wait 1 minute, and turn it on again.

Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot routine.

From the Windows desktop, click the

Notepad

Type some characters on the external keyboard and verify that they appear on the display.

If you cannot verify these steps, you may have a defective external keyboard.

TO VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD, CHECK THE INTEGRATED

KEYBOARD —

Shut down the computer.

Disconnect the external keyboard.

Turn on the computer.

From the Windows desktop, click the

Notepad

Type some characters on the external keyboard and verify that they appear on the display.

If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell. See "Contacting Dell" on page 113.

Start

button, point to

Start

button, point to

All Programs→ Accessories

, and click

Unexpected characters

DISABLE THE NUMERIC KEYPAD — Press <Num Lk> to disable the numeric keypad if numbers are displayed instead of letters. Verify that the numbers lock light is not lit.

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

Solving Problems 67

Page 68

The computer does not start up

ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL

OUTLET

The computer stops responding

NOTICE: You might lose data if you are unable to perform an operating system shutdown.

TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or

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moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

A program stops responding

END THE PROGRAM —

Press <Ctrl><Shift><Esc> simultaneously.

Click

Applications

Click the program that is no longer responding.

Click

End Task

A program crashes repeatedly

NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.

CHECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program.

A program is designed for an earlier Windows operating system

RUN THE PROGRAM COMPATIBILITY WIZARD —

The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows XP operating system environments.

Click the

Wizard

In the welcome screen, click

Follow the instructions on the screen.

68 Solving Problems

Start

button, point to

All Programs→ Accessories

, and then click

Program Compatibility

Page 69

A solid blue screen appears

TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

Memory Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —

• Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

• See the software documentation for minimum memory requirements. If necessary, install additional memory. See page 87.

• Reseat the memory modules to ensure that your computer is successfully communicating with the

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memory. See page 87.

• Run the Dell Diagnostics. See page 59.

IF YOU EXPERIENCE OTHER MEMORY PROBLEMS —

• Reseat the memory modules to ensure that your computer is successfully communicating with the memory. See page 87.

• Ensure that you are following the memory installation guidelines. See page 87.

• Run the Dell Diagnostics. See page 59.

Network Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

CHECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is firmly inserted into

both the network connector on the back of the computer and the network jack.

CHECK THE NETWORK LIGHTS ON THE NETWORK CONNECTOR — No light indicates that no network communication exists. Replace the network cable.

RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN

CHECK YOUR NETWORK SETTINGS — Contact your network administrator or the person who set up

your network to verify that your network settings are correct and that the network is functioning.

70 Solving Problems

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PC Card Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

CHECK THE PC CARD — Ensure that the PC Card is properly inserted into the connector.

ENSURE THAT THE CARD IS RECOGNIZED BY WINDOWS — Double-click the Safely Remove

Hardware icon in the Windows taskbar. Ensure that the card is listed.

IF YOU HAVE PROBLEMS WITH A DELL- PROVIDED PC CARD — Contact Dell. See "Contacting Dell" on page 113.

IF YOU HAVE PROBLEMS WITH A PC CARD NOT PROVIDED BY DELL — Contact the PC Card manufacturer.

Power Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTE: See the Dell Help file for information on standby mode. To access the help file, see page 9.

CHECK THE POWER LIGHT — When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in standby mode—press the power button to exit standby mode. If the light is off, press the power button to turn on the computer.

CHARGE THE BATTERY — The battery charge may be depleted.

Reinstall the battery.

Use the AC adapter to connect the computer to an electrical outlet.

Turn on the computer.

NOTE: Battery operating time (the time a battery can hold a charge) decreases over time. Depending on

how often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer.

Solving Problems 71

Page 72

CHECK THE BATTERY STATUS LIGHT — If the battery status light flashes orange or is a steady orange, the battery charge is low or depleted. Connect the computer to an electrical outlet.

If the battery status light flashes green and orange, the battery is too hot to charge. Shut down the computer, disconnect the computer from the electrical outlet, and then let the battery and computer cool to room temperature.

If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell. See "Contacting Dell" on page 113.

CHECK THE BATTERY TEMPERATURE — If the battery temperature is below 0° C (32° F), the computer will not start up.

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TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

CHECK THE AC ADAPTER — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on.

CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET — Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on.

ELIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances.

ADJUST THE POWER PROPERTIES — See the Dell Help file or search for the keyword standby in the Help and Support Center. To access help, see page 9.

RESEAT THE MEMORY MODULES — If the computer power light turns on but the display remains blank, reinstall the memory modules. See page 87.

Printer Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer.

CHECK THE PRINTER DOCUMENTATION — See the printer documentation for setup and troubleshooting information.

72 Solving Problems

Page 73

ENSURE THAT THE PRINTER IS TURNED ON

CHECK THE PRINTER CABLE CONNECTIONS —

• See the printer documentation for cable connection information.

• Ensure that the printer cables are securely connected to the printer and the computer.

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS —

Click the

Click If the printer is listed, right-click the printer icon.

Click

port(s):

REINSTALL THE PRINTER DRIVER — See the printer documentation for instructions

Start

button, click

View installed printers or fax printers

Properties

setting is

and click the

USB

Control Panel

Ports

tab. For a USB printer, ensure that the

, and then click

Printers and Other Hardware

Print to the following

Scanner Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer.

CHECK THE SCANNER DOCUMENTATION — See the scanner documentation for setup and troubleshooting information.

UNLOCK THE SCANNER — Ensure that your scanner is unlocked if it has a locking tab or button.

RESTART THE COMPUTER AND TRY THE SCANNER AGAIN

CHECK THE CABLE CONNECTIONS —

• See the scanner documentation for cable connection information.

• Ensure that the scanner cables are securely connected to the scanner and the computer.

Solving Problems 73

Page 74

VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS —

Click the

Click If your scanner is listed, Windows recognizes the scanner.

REINSTALL THE SCANNER DRIVER — See the scanner documentation for instructions.

Start

button, click

Scanners and Cameras

Control Panel

, and then click

Printers and Other Hardware

Sound and Speaker Problems

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CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

No sound from integrated speakers

ADJUST THE WINDOWS VOLUME CONTROL — Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion.

ADJUST THE VOLUME USING KEYBOARD SHORTCUTS — Press <Fn><End> to disable (mute) or reenable the integrated speakers.

REINSTALL THE SOUND (AUDIO) DRIVER — See "Reinstalling Drivers" on page 78.

No sound from external speakers

NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been

listening to MP3 songs, ensure that you did not turn the player volume down or off.

ENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON — See the setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion.

ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

DISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR — Sound from the speakers is automatically disabled when headphones are connected to the computer’s front-panel headphone connector.

74 Solving Problems

Page 75

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

ELIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.

REINSTALL THE AUDIO DRIVER — See "Reinstalling Drivers" on page 78.

RUN THE DELL DIAGNOSTICS — See "When to Use the Dell Diagnostics" on page 59.

No sound from headphones

CHECK THE HEADPHONE CABLE CONNECTION — Ensure that the headphone cable is securely inserted into the headphone connector. For more information, see "Audio Connectors" on page 20.

ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

Touch Pad or Mouse Problems

CHECK THE TOUCH PAD SETTINGS —

Click the

Click

Try adjusting the settings.

CHECK THE MOUSE CABLE — Shut down the computer. Disconnect the mouse cable, check it for damage, and firmly reconnect the cable.

If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer.

Start

Mouse

button, click

Control Panel

, and then click

Printers and Other Hardware

Solving Problems 75

Page 76

TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD —

Shut down the computer.

Disconnect the mouse.

Turn on the computer.

At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it.

If the touch pad operates correctly, the mouse may be defective.

REINSTALL THE TOUCH PAD DRIVER — See "Reinstalling Drivers" on page 78.

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Video and Display Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

If the display is blank

NOTE: If you are using a program that requires a higher resolution than your computer supports, it is

recommended that you attach an external monitor to your computer.

CHECK THE BATTERY — If you are using a battery to power your computer, the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the computer.

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

CHECK THE AC ADAPTER — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on.

CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET — Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on.

ADJUST THE POWER PROPERTIES — Search for the keyword standby in the Windows Help and Support Center. To access help, see page 9.

76 Solving Problems

Page 77

SWITCH THE VIDEO IMAGE — If your computer is attached to an external monitor, press <Fn><F8> to switch the video image to the display.

CHECK THE SYSTEM FOR POWER — Ensure that the system has battery power or is plugged into an electrical outlet.

If the display is difficult to read

ADJUST THE BRIGHTNESS — Press <Fn> and the up- or down-arrow key.

MOVE THE EXTERNAL SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR — If your external

speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the computer or external monitor.

ELIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances.

ROTATE THE COMPUTER TO FACE A DIFFERENT DIRECTION — Eliminate sunlight glare, which can cause poor picture quality.

ADJUST THE WINDOWS DISPLAY SETTINGS —

Click the

Click

Click the area you want to change or click the

Try different settings for

Start

button and then click

Appearance and Themes

Color quality

Control Panel

Display

and

Screen resolution

icon.

SEE "ERROR MESSAGES"—If an error message appears, see page 65.

If only part of the display is readable

CONNECT AN EXTERNAL MONITOR —

Shut down your computer and connect an external monitor to the computer.

Turn on the computer and the monitor and adjust the monitor brightness and contrast controls.

If the external monitor works, the computer display or video controller may be defective. Contact Dell. See "Contacting Dell" on page 113.

Solving Problems 77

Page 78

Drivers

What Is a Driver?

A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.

Many drivers, such as the keyboard driver, come with your Microsoft system. You may need to install drivers if you:

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• Upgrade your operating system.

• Reinstall your operating system.

• Connect or install a new device.

Identifying Drivers

If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver.

Click the

Under

Pick a Category

Click

System

In the

System Properties

Click

Device Manager

Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon.

If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver. See the following subsection, "Reinstalling Drivers."

Start

button and click

Control Panel

, click

Performance and Maintenance

window, click the

Hardware

Windows® operating

tab.

Reinstalling Drivers

NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell™ computers.

If you install drivers obtained from other sources, your computer might not work correctly.

You can reinstall drivers in the following ways:

• Use Windows XP Device Driver Rollback.

• Reinstall drivers manually.

78 Solving Problems

Page 79

Using Windows XP Device Driver Rollback

If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.

Click the

Under

Click

In the

Click

Right-click the device for which the new driver was installed and click

Click the

Click

If Device Driver Rollback does not resolve the problem, then use System Restore to return your computer to the operating state that existed before you installed the new driver. See "Using Microsoft

Manually Reinstalling Drivers

After copying the required driver files to your hard drive, click the

My Computer

Click

Click the

Double-click the type of device for which you are installing the driver (for example, or

Double-click the name of the device for which you are installing the driver.

Click the

Click

When the name of the appropriate driver appears, click

Click

Start

button and click

Pick a Category

System

System Properties

Device Manager

Drivers

Roll Back Driver

Windows XP System Restore" on page 80.

Properties

Hardware

Infrared devices

Driver

Install from a list or specific location (Advanced)

Browse

and browse to the location to which you previously copied the driver files.

Finish

and restart your computer.

, click

window, click the

tab.

tab and click

Control Panel

Performance and Maintenance

Device Manager

Update Driver

Hardware

tab.

and click

Properties

Start

button and right-click

Modems

Restoring Your Operating System

You can restore your operating system by using Microsoft Windows XP System Restore to return your computer to an earlier operating state without affecting data files.

Solving Problems 79

Page 80

Using Microsoft Windows XP System Restore

The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help and Support Center for information on using System Restore. To access help, see page 12.

NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or

recover them.

NOTE: The procedures in this document were written for the Windows default view, so they may not

work if you set your Dell™ computer to the Windows Classic view.

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Creating a Restore Point

Click the

Click

System Restore

Follow the instructions on the screen.

Restoring the Computer to an Earlier Operating State

If problems occur after you install a device driver, use Device Driver Rollback (see page 79) to resolve the problem. If that is unsuccessful, then use System Restore.

NOTICE: Before you restore the computer to an earlier operating state, save and close any open files

and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

Click the

System Restore

Ensure that

Click a calendar date to which you want to restore your computer.

The

Select a Restore Point

points. All calendar dates with available restore points appear in boldface type.

Select a restore point and click

If a calendar date has only one restore point, then that restore point is automatically selected. If two or more restore points are available, click the restore point that you prefer.

Start

button and click

Help and Support

Start

button, point to

All Programs→

Restore my computer to an earlier time

screen provides a calendar that allows you to see and select restore

Accessories→

System Tools

is selected and click

, and then click

Click

The

Restoration Complete

then the computer restarts.

After the computer restarts, click OK.

To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration.

80 Solving Problems

screen appears after System Restore finishes collecting data and

Page 81

Undoing the Last System Restore

NOTICE: Before you undo the last system restore, save and close all open files and exit any open

programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

Click the

System Restore

Click

Enabling System Restore

If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled:

Click the

Click

Click the

Ensure that

Start

button, point to

Undo my last restoration

Start

button and click

Performance and Maintenance

System

System Restore

Turn off System Restore

All Programs→ Accessories→ System Tools

and click

Control Panel

tab.

is unchecked.

, and then click

Resolving Software and Hardware Incompatibilities

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

To resolve incompatibilities using the Hardware Troubleshooter:

Click the

Ty p e search.

Click

In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and click Next.

Start

button and click

hardware troubleshooter

Hardware Troubleshooter

Help and Support

in the

Search Results

field and click the arrow to start the

list.

Solving Problems 81

Page 82

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82 Solving Problems

Page 83

Adding and Replacing Parts

Before You Begin

This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist:

• You have performed the steps in "Turning Off Your Computer" (see this page) and "Before Working Inside Your Computer" (see page 84).

• You have read the safety information in your Dell™

• A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse order.

Recommended Tools

The procedures in this document may require the following tools:

• Small flat-blade screwdriver

• Phillips screwdriver

• Small plastic scribe

• Flash BIOS update program (see the Dell Support website at

Turning Off Your Computer

NOTICE: To avoid losing data, save and close any open files and exit any open programs before you turn

off your computer.

Shut down the operating system:

Save and close any open files, exit any open programs, click the click

Turn Off Computer

In the

Turn off computer

The computer turns off after the operating system shutdown process finishes.

window, click

Tur n of f

Product Information Guide.

support.dell.com

Start

button, and then

)

Ensure that the computer and any attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for at least 8–10 seconds until the computer turns off.

Adding and Replacing Parts 83

Page 84

Before Working Inside Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

CAUTION: Handle components and cards with care. Do not touch the components or contacts on a

card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.

NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to

servicing that is not authorized by Dell is not covered by your warranty.

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NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable

itself. Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.

NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by

periodically touching an unpainted metal surface (such as a connector on the back of the computer).

NOTICE: To avoid damaging the computer, perform the following steps before you begin working inside

the computer.

Ensure that the work surface is flat and clean to prevent the computer cover from being scratched.

Turn off your computer. See page 83.

If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.

NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it

from the network wall jack.

Disconnect any telephone or network cables from the computer.

NOTICE: To avoid damaging the system board, you must remove the main battery before you service the

computer.

84 Adding and Replacing Parts

Page 85

Disconnect your computer and all attached devices from their electrical outlets, slide and hold the battery-bay latch release on the bottom of the computer, and then remove the battery from the bay.

battery-bay latch release

Remove the optical drive, if installed, from the optical drive bay. See page 99.

Press the power button to ground the system board.

Remove any installed PC Cards from the PC Card slot.

Close the display and turn the computer upside down on a flat work surface.

Remove the hard drive. See the following subsection, "Hard Drive."

battery

Hard Drive

CAUTION: If you remove the hard drive from the computer when the drive is hot, do not touch the metal

housing of the hard drive.

CAUTION: Before you begin any of the procedures in the section, follow the safety instructions in the

Product Information Guide.

NOTICE: To prevent data loss, turn off your computer (see page 83) before removing the hard drive. Do

not remove the hard drive while the computer is on, in standby mode, or in hibernate mode.

NOTICE: Hard drives are extremely fragile; even a slight bump can damage the drive.

NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by

periodically touching an unpainted metal surface (such as a connector on the back of the computer).

Adding and Replacing Parts 85

Page 86

NOTICE: To avoid damaging the system board, you must remove the main battery before you begin

working inside the computer.

NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other

than Dell.

NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating

system, drivers, and utilities on the new hard drive.

To replace the hard drive:

Follow the procedures in "Before You Begin" on page 83.

Turn the computer over, and remove the hard drive screws.

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NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. See

"Protecting Against Electrostatic Discharge" in the Product Information Guide.

Slide the hard drive out of the computer.

Remove the new drive from its packaging.

Save the original packaging for storing or shipping the hard drive.

NOTICE: Use firm and even pressure to slide the drive into place. If you use excessive force, you may

damage the connector.

Slide the hard drive into the bay until it is fully seated.

Replace and tighten the screws.

If the new hard drive is not already pre-imaged, install the operating system and drivers for your computer.

screws (2)

hard drive

86 Adding and Replacing Parts

Page 87

Returning a Hard Drive to Dell

Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit.

hard drive

foam packaging

Memory

You can increase your computer memory by installing memory modules on the system board. See "Specifications" on page 103 for information on the memory supported by your computer. Install only memory modules that are intended for your computer.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by

periodically touching an unpainted metal surface (such as a connector on the back of the computer).

NOTICE: To avoid damaging the system board, you must remove the main battery before you begin

working inside the computer.

NOTE: Memory modules purchased from Dell are covered under your computer warranty.

Follow the procedures in "Before You Begin" on page 83.

Ground yourself by touching one of the metal connectors on the back of the computer.

NOTE: If you leave the area, ground yourself again when you return to the computer.

Adding and Replacing Parts 87

Page 88

Turn the computer over, loosen the captive screws on the memory module cover, and then remove the cover.

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NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-

module securing clips.

If you are replacing a memory module, remove the existing module:

Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up.

Remove the module from the connector.

memory module

NOTE: For best computer performance:

• Populate both memory module connectors.

• Use matched memory modules.

88 Adding and Replacing Parts

securing clips (2 per connector)

notch

Page 89

Ground yourself and install the new memory module:

Align the notch in the module edge connector with the tab in the connector slot.

NOTICE: Insert memory modules at a 45-degree angle to avoid damaging the connector.

Slide the module firmly into the slot at a 45-degree angle, and rotate the module down

until it clicks into place. If you do not feel the click, remove the module and reinstall it.

Replace the memory module cover.

NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close

may damage your computer.

Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet.

Turn on the computer.

NOTICE: If the memory module is not installed properly, the computer may not boot properly. No error

message indicates this failure.

Adding and Replacing Parts 89

Page 90

As the computer boots, it detects the additional memory and automatically updates the system configuration information. If prompted, press <F1> to continue.

To confirm the amount of memory installed in the computer, click the Start button, click Help and Support, and then click Computer Information.

Modem

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by

periodically touching an unpainted metal surface (such as a connector on the back of the computer).

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NOTICE: To avoid damaging the system board, you must remove the main battery before you begin

working inside the computer.

Follow the procedures in "Before You Begin" on page 83.

Turn the computer over and loosen the captive screws from the modem cover.

Place your finger under the cover at the indentation and lift the cover open.

90 Adding and Replacing Parts

Page 91

Remove the existing modem:

Remove the screw securing the modem to the system board, and set it aside.

Pull straight up on the attached pull-tab to lift the modem out of its connector on the system board, and disconnect the modem cable.

modem cable

modem

Install the replacement modem:

Connect the modem cable to the modem.

NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the

connectors and realign the card.

Align the modem with the screw holes and press the modem into the connector on the

pull-tab

screw

system board connector

system board.

Replace the screw that secures the modem to the system board.

Replace the modem cover.

Mini PCI Card

If you ordered a Mini PCI card with your computer, the card is already installed.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by

periodically touching an unpainted metal surface (such as a connector on the back of the computer).

Adding and Replacing Parts 91

Page 92

NOTICE: To avoid damaging the system board, you must remove the main battery before you begin

working inside the computer.

Follow the procedures in "Before You Begin" on page 83.

Turn the computer over and loosen the captive screws from the modem cover.

Place your finger under the cover at the indentation and lift the cover open.

If a Mini PCI card is not already installed, go to step 5. If you are replacing a Mini PCI card, remove the existing card:

Disconnect the antenna cables from the Mini PCI card if a wireless card is installed in your computer.

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antenna cables

Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly.

Lift the Mini PCI card out of its connector.

Mini PCI card

92 Adding and Replacing Parts

metal securing tabs (2)

Page 93

NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the

connectors and realign the card.

Install the replacement Mini PCI card:

Align the Mini PCI card with the connector at a 45-degree angle, and press the Mini PCI card into the connector until it clicks.

NOTICE: To avoid damaging the Mini PCI card, never place cables under the card.

Connect the antenna cables to the Mini PCI card if a wireless card is installed in your

computer.

Mini PCI card

antenna cables

Adding and Replacing Parts 93

Page 94

Replace the modem cover.

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Hinge Cover

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by

periodically touching an unpainted metal surface (such as a connector on the back of the computer).

NOTICE: To avoid damaging the system board, you must remove the main battery before you begin

working inside the computer.

Follow the procedures in "Before You Begin" on page 83.

Remove the hinge cover.:

Open the display all the way (180 degrees) so that it lies flat against your work surface.

NOTICE: To avoid damaging the hinge cover, do not lift the cover on both sides simultaneously.

Insert a scribe into the indent to lift the hinge cover on the right side.

Ease the hinge cover up, moving from right to left, and remove it.

94 Adding and Replacing Parts

Page 95

hinge cover

When replacing the hinge cover, first insert the left edge and then press from left to right until the cover snaps into place.

Keyboard

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by

periodically touching an unpainted metal surface (such as a connector on the back of the computer).

NOTICE: To avoid damaging the system board, you must remove the main battery before you begin

working inside the computer.

Follow the procedures in "Before You Begin" on page 83.

Open the display.

Remove the hinge cover. See page 94.

Remove the keyboard:

Remove the two screws at the top of the keyboard.

NOTICE: The key caps on the keyboard are fragile, easily dislodged, and time-consuming to replace. Be

careful when removing and handling the keyboard.

Lift up the keyboard and hold it up and slightly forward to allow access to the keyboard

connector.

Adding and Replacing Parts 95

Page 96

Pull up on the keyboard connector pull-tab to disconnect the keyboard connector from the system board.

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NOTICE: To avoid scratching the palm rest when replacing the keyboard, hook the five tabs along the

front edge of the keyboard into the palm rest, and then secure the keyboard in place.

screws (2)

keyboard

tabs (5)

keyboard connector pull-tab

system board connector

Coin-Cell Battery

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by

periodically touching an unpainted metal surface (such as a connector on the back of the computer).

NOTICE: To avoid damaging the system board, you must remove the main battery before you begin

working inside the computer.

Follow the procedures in "Before You Begin" on page 83.

Remove the hinge cover. See page 94.

Remove the keyboard. See page 95.

Remove the existing battery:

Disconnect the battery cable connector from the system board.

Press the release latch on the side of the coin-cell battery compartment, and lift up the battery.

96 Adding and Replacing Parts

Page 97

coin-cell battery

Install the replacement battery:

Insert the battery at a 30-degree angle under the latch release with the positive side up, and then push the battery into place.

Connect the battery cable to the connector on the system board.

Replace the keyboard.

Replace the hinge cover.

release latch

battery cable connector

Display

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by

periodically touching an unpainted metal surface (such as a connector on the back of the computer).

NOTICE: To avoid damaging the system board, you must remove the main battery before you begin

working inside the computer.

Follow the procedures in "Before You Begin" on page 83.

Loosen the two captive screws and remove the Mini PCI card cover.

Adding and Replacing Parts 97

Page 98

Disconnect the antenna cables from the Mini PCI card.

Mini PCI card

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Remove the hinge cover. See page 94.

Remove the four screws securing the display.

Use the pull-tab to disconnect the display cable from the system board, and remove the cable from the routing channel.

Disconnect the customizable-light cable from the system board, and remove the cable from the routing channel.

antenna cables

98 Adding and Replacing Parts

Page 99

display cable pull-tab

display cable connector

screws (4)

antenna cables

customizable-light cable

customizable-light cable connector

Lift the display away from the computer at a 90-degree angle. Ensure that the antenna cables, light cable, and display cable are free from the routing channels and that the cables move freely when you lift the display.

When you replace the display, ensure that the display cable and the light cable are securely tucked underneath the tabs in the routing channels. Insert the antenna cables through the hinge cover opening and then through the hole in the system board. Ensure that the antenna cables are not twisted and that they are securely attached to the Mini PCI card.

Optical Drive

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

Follow the procedures in "Before You Begin" on page 83.

Turn the computer over.

Adding and Replacing Parts 99

Page 100

Remove the optical-drive security screw.

Insert a scribe into the notch and push it to the side to release the drive from the bay.

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optical drive

notch

Slide the drive out of the bay.

To reinstall the optical drive, slide the drive into the drive bay and snap it into place. Then replace the optical-drive security screw.

Internal Card With Bluetooth® Wireless Technology

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by

periodically touching an unpainted metal surface (such as a connector on the back of the computer).

NOTICE: To avoid damaging the system board, you must remove the main battery before you begin

working inside the computer.

If you ordered an internal card with Bluetooth® wireless technology with your computer, it is already installed.

Follow the procedures in "Before You Begin" on page 83.

Remove the battery. See page 33.

100 Adding and Replacing Parts

optical-drive security screw

Dell PP14L User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Owner’s Manual

Finding Information

A Tour of Your Computer

Front View

Left Side View

Right Side View

Back View

Bottom View

Setting Up Your Computer

Connecting to the Internet

Setting Up Your Internet Connection

Customizable Lights

Setting Up a Printer

Printer Cable

Connecting a USB Printer

Power Protection Devices

Surge Protectors

Line Conditioners

Uninterruptible Power Supplies

Using a Battery

Battery Performance

Checking the Battery Charge

Dell QuickSet Battery Meter

Microsoft Windows Power Meter

Charge Gauge

Low-Battery Warning

Charging the Battery

Removing a Battery

Installing a Battery

Storing a Battery

Using CDs, DVDs, and Other Multimedia

Using CDs and DVDs

Copying CDs and DVDs

How to Copy a CD or DVD

Using Blank CD-Rs and CD-RWs

Helpful Tips

Using Dell MediaDirect

Connecting Your Computer to a TV or Audio Device

S-Video and Standard Audio

S-Video and S/PDIF Digital Audio

Composite Video and Standard Audio

Composite Video and S/PDIF Digital Audio

Changing Your Audio Settings

Enabling the Display Settings for a TV

Using the Keyboard and Touch Pad

Numeric Keypad

Key Combinations

System Functions

Battery

CD or DVD Tray

Display Functions

Power Management

Speaker Functions

Touch Pad

Customizing the Touch Pad

Using PC Cards

PC Card Types

PC Card Blanks

Extended PC Cards

Installing a PC Card

Removing a PC Card or Blank

Setting Up a Home and Office Network

Connecting to a Network Adapter

Network Setup Wizard

Connecting to a Wireless Local Area Network

Determining Your Network Type

Connecting to a Wireless Network in Microsoft® Windows® XP

Solving Problems

Dell™ Diagnostics

When to Use the Dell Diagnostics

Drive Problems

DVD drive problems

Hard drive problems

E-Mail, Modem, and Internet Problems

Error Messages

IEEE 1394 Device Problems