Dell PP10S User Manual

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Page 1

Dell™ Inspiron™ 1200 and 2200

Owner’s Manual

Model PP10S

www.dell.com | support.dell.com

Page 2

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid

the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, Pow er App , Axim, and DellNet are trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model PP10S

January 2005 P/N D8833 Rev. A00

Page 3

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1 About Your Computer

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Left Side View

Right Side View

Back View

Bottom View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2 Setting Up Your Computer

Connecting to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Setting Up Your Internet Connection

Transferring Information to a New Computer

Running the Files and Settings Transfer Wizard Without the Operating System CD

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Running the Files and Settings Transfer Wizard With the Operating System CD

Setting Up a Printer

Printer Cable Connecting a USB Printer

Power Protection Devices

Surge Protectors Line Conditioners

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Uninterruptible Power Supplies

. . . . . . . . . . . . . . . . . . . . 21

. . . . . . . . . . . . . . . . . . 22

. . . . . . . . . . . . . . . . . . . . . . 26

Contents 3

Page 4

3 Using a Battery

Battery Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Checking the Battery Charge

Dell QuickSet Battery Meter Low-Battery Warning

Charging the Battery

Removing a Battery

Installing a Battery

Storing a Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

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4 Power Management

Power Management Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Power Management Wizard

Setting Sleep Modes Selecting a Power Scheme Setting Battery Alarms and Actions Completing the Power Management Wizard

Power Management Modes

Standby Mode Hibernate Mode

. . . . . . . . . . . . . . . . . . . . . . . . . . . 31

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

5 Using CDs, DVDs, and Other Multimedia

4 Contents

Power Options Properties

Power Schemes Tab Alarms Tab

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Power Meter Tab Advanced Tab Hibernate Tab

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Playing a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Adjusting the Volume

Adjusting the Picture

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Page 5

6 Using the Keyboard and Touch Pad

Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Key Combinations

System Functions Battery CD or DVD Tray Display Functions Radios (Including Wireless Networking) Power Management Speaker Functions Microsoft

Touch Pad

Customizing the Touch Pad

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Windows® Logo Key Functions . . . . . . . . . . . . . . . . 43

. . . . . . . . . . . . . . . . . . . . . . . . . 44

7 Using PC Cards

PC Card Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Extended PC Cards

Installing a PC Card

Removing a PC Card or Blank

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

. . . . . . . . . . . . . . . . . . . . . . . . . . 46

8 Setting Up a Network

Connecting to a Network Adapter . . . . . . . . . . . . . . . . . . . . . . . . 47

Network Setup Wizard

Connecting to a Wireless Local Area Network

Determining Your Network Type Connecting to a Wireless Network in Microsoft

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

. . . . . . . . . . . . . . . . . 48

. . . . . . . . . . . . . . . . . . . . . . 48

Windows® XP . . . . . 48

9 Solving Problems

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

When to Use the Dell Diagnostics

. . . . . . . . . . . . . . . . . . . . . 51

Contents 5

Page 6

Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

CD and DVD drive problems If there is no audio

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

If you hear an unfamiliar scraping or grinding sound Hard drive problems

. . . . . . . . . . . . . . . . . . . . . . . . 54

. . . . . . . . . . . 54

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

E-Mail, Modem, and Internet Problems

Error Messages

Keyboard Problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

External Keyboard Problems Unexpected Characters

. . . . . . . . . . . . . . . . . . . . . . . . . . 58

Lockups and Software Problems

The computer does not start up The computer stops responding

. . . . . . . . . . . . . . . . . . . . . 55

. . . . . . . . . . . . . . . . . . . . . . . . 58

. . . . . . . . . . . . . . . . . . . . . . . . 59

. . . . . . . . . . . . . . . . . . . . . . 59

Slow computer performance or problems connecting to the Internet

A program stops responding A program crashes repeatedly

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

. . . . . . . . . . . . . . . . . . . . . . . . 59

. . . . . . . . . . . . . . . . . . . . . . . 60

A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems

Memory Problems

Network Problems

PC Card Problems

Power Problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

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. . . . . 60

6 Contents

Printer Problems

Scanner Problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Sound and Speaker Problems

No sound from integrated speakers No sound from external speakers No sound from headphones

Touch Pad or Mouse Problems

. . . . . . . . . . . . . . . . . . . . . . . . . . 65

. . . . . . . . . . . . . . . . . . . . 65

. . . . . . . . . . . . . . . . . . . . . 65

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Page 7

Video and Display Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . 67

If the display is blank If the display is difficult to read If only part of the display is readable

Drivers

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

What Is a Driver? Identifying Drivers Reinstalling Drivers and Utilities

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

. . . . . . . . . . . . . . . . . . . . . . . 68

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. . . . . . . . . . . . . . . . . . . . . . 69

Resolving Software and Hardware Incompatibilities

Restoring Your Operating System

Using Microsoft

Windows XP System Restore . . . . . . . . . . . . . . . 71

Using Dell PC Restore by Symantec

. . . . . . . . . . . . . . . . . . . . . . . . 71

. . . . . . . . . . . . . . . . . . . . 72

. . . . . . . . . . . . . 70

10 Adding and Replacing Parts

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Recommended Tools Turning Off Your Computer Before Working Inside Your Computer

Memory

Hard Drive

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

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. . . . . . . . . . . . . . . . . . . 76

11 Appendix

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Using the System Setup Program

Overview

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Viewing the System Setup Screens System Setup Screens Commonly Used Options

. . . . . . . . . . . . . . . . . . . . . . . . 87

. . . . . . . . . . . . . . . . . . . . 87

. . . . . . . . . . . . . . . . . . . . . . . . . . . 88

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Dell Technical Support Policy (U.S. Only)

. . . . . . . . . . . . . . . . . . . . 89

Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals

. . . . . . . . . . 89

. . . . . . . . . . . . 90

Contents 7

Page 8

Macrovision Product Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . 90

FCC Notices (U.S. Only)

Contacting Dell

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

8 Contents

Page 9

Finding Information

NOTE: Some features may not be available for your computer or in certain countries.

NOTE: Some additional information may ship with your computer.

What Are You Looking For? Find It Here

• Warranty information

• Terms and Conditions (U.S. only)

• Safety instructions

• Regulatory information

• Ergonomics information

• End User License Agreement

Dell™ Product Information Guide

• How to set up my computer

Setup Diagram

Finding Information 9

Page 10

What Are You Looking For? Find It Here

• Service Tag and Express Service Code

• Microsoft Windows License Label

www.dell.com | support.dell.com

Service Tag and Microsoft Windows License

These labels are located on the bottom of your computer.

• Use the Service Tag to

• Enter the Express Service Code to direct your call when

identify your computer when you

support.dell.com

use or contact technical support.

contacting technical support.

10 Finding Information

Page 11

What Are You Looking For? Find It Here

• Solutions — Troubleshooting hints and tips, articles from technicians, online courses, frequently asked questions

• Community — Online discussion with other Dell customers

• Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system

Dell Support Website — support.dell.com

NOTE: Select your region to view the appropriate support

site.

NOTE: Corporate, government, and education customers

can also use the customized Dell Premier Support website at premier.support.dell.com. The website may not be available in all regions.

• Customer Care — Contact information, service call and order status, warranty, and repair information

• Service and support — Service call status and support history, service contract, online discussions with technical support

• Reference — Computer documentation, details on my computer configuration, product specifications, and white papers

• Downloads — Certified drivers, patches, and software updates

• Notebook System Software (NSS) — If you reinstall the operating system for your computer, you should also reinstall the NSS utility. NSS provides critical updates for your operating system and support for Dell™

3.5-inch USB floppy drives, Intel

Pentium®M processors, optical drives, and USB devices. NSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.

To download Notebook System Software:

Go to

support.dell.com

Enter your Service Tag or product model.

In the

Download Category

Select the operating system and operating system language for your computer, and click

Under

Select a Device Configuration Utilities System Software

and click

Downloads

drop-down menu, click

Submit

, scroll to

, and click

System and

Dell Notebook

All

Finding Information 11

Page 12

What Are You Looking For? Find It Here

• How to use Windows XP

• Documentation for my computer

• Documentation for devices (such as a modem)

www.dell.com | support.dell.com

Windows Help and Support Center

Click the

Start

button and click

Help and Support

Type a word or phrase that describes your problem and click the arrow icon.

Click the topic that describes your problem. Follow the instructions on the screen.

12 Finding Information

Page 13

About Your Computer

Front View

hard drive and keyboard status lights

keyboard

touch pad

touch pad buttons

device status lights

display latch release

display

power button

hard drive

speakers

DISPLAY LATCH RELEASE — Press this button to release the display latch and open the display.

DISPLAY — For information on adjusting your display, see "Display Functions" on page 42.

POWER BUTTON — Press the power button to turn on the computer or to enter or exit a power

management mode.

NOTICE: To avoid losing data, use the Start menu to shut down your computer instead of pressing the

power button.

SPEAKERS — To adjust the volume of the integrated speakers, press the volume-control key

combinations. For more information, see page 43.

About Your Computer 13

Page 14

DEVICE STATUS LIGHTS

www.dell.com | support.dell.com

Turns on when you turn on the computer or pulses when the computer is in a power management mode.

Turns on steadily when the battery is being charged or flashes when the battery charge is low.

If the computer is connected to an electrical outlet, the light operates as follows:

– Solid green: The battery is charging. – Off: The battery is adequately charged, the computer is turned off, or no battery is installed. – Rapidly flashing green: An error has occurred regarding the battery.

If the computer is running on a battery, the light operates as follows:

– Off: The battery is discharging normally with use. – Flashing amber: The battery charge is low.

TOUCH PAD AND TOUCH PAD BUTTONS — Touch pad and touch pad buttons provide the functionality of a

mouse. See page 44 for more information.

KEYBOARD — The keyboard includes a numeric keypad as well as the Microsoft

logo key. For information on supported key combinations, see page 42.

14 About Your Computer

Windows®

Page 15

HARD DRIVE AND KEYBOARD STATUS LIGHTS

The green lights located above the keyboard indicate the following:

Turns on when the computer reads or writes data.

NOTICE: To avoid loss of data, never turn off the computer while the

light is flashing.

Turns on when the numeric keypad is enabled.

Turns on when the caps lock function is enabled.

Turns on when the scroll lock function is enabled.

About Your Computer 15

Page 16

Left Side View

www.dell.com | support.dell.com

AUDIO CONNECTORS

audio connectors PC Card slot

PC CARD SLOT — Supports one PC Card, such as a modem, wireless card, or network adapter. For more information, see

16 About Your Computer

Attach headphones or speakers to the connector.

Attach record/playback devices, such as cassette players CD players, and microphones to the connector.

"Using PC Cards" on page 45.

Page 17

Right Side View

battery CD or DVD drive

BATTERY/BATTERY BAY — When a battery is installed, you can use the computer without connecting the

computer to an electrical outlet. See "Using a Battery" on page 27.

OR DVD DRIVE BAY — Accommodates a CD drive or DVD drive.

Back View

security cable slot

network connector (RJ-45)

modem connector (RJ-11)

USB connectors (3)

video connector

AC adapter connector

About Your Computer 17

Page 18

www.dell.com | support.dell.com

SECURITY CABLE SLOT — Lets you attach a commercially available antitheft device to the computer. For

more information, see the instructions included with the device.

NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot.

CONNECTORS

USB

Connects USB 2.0 compliant devices, such as a mouse, keyboard, or printer.

NETWORK

CONNECTOR (RJ-45)

NOTICE: The network connector is slightly larger than the modem connector. To avoid damaging the

computer, do not plug a telephone line into the network connector.

18 About Your Computer

Connects the computer to a network. The lights next to the connector indicate activity for both wired and wireless network communications.

For information on using the network adapter, see the online network-adapter documentation supplied with your computer.

Page 19

MODEM CONNECTOR (RJ-11)

Connects the telephone line to the modem connector.

For information on using the modem, see the online modem documentation supplied with your computer.

VIDEO CONNECTOR

Connects an external monitor.

AC ADAPTER CONNECTOR — Connects the AC adapter so that you can run the computer on AC power instead of battery power.

The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off.

CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and

power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.

NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the

cable itself, and pull firmly but gently to avoid damaging the cable.

About Your Computer 19

Page 20

Bottom View

memory module cover

www.dell.com | support.dell.com

MEMORY MODULE COVER — Covers the compartment that contains the memory module(s).

HARD DRIVE — Stores software and data.

BATTERY/BATTERY BAY — When a battery is installed, you can use the computer without connecting the

computer to an electrical outlet. See "Using a Battery" on page 27.

BATTERY-BAY LATCH RELEAS — Releases the battery.

FAN — The computer uses an internal fan to create airflow through the vents, which prevents the

computer from overheating.

hard drive

battery

battery-bay latch release

fan

NOTE: The computer turns on the fan when the computer gets hot. Fan noise is normal and does not

indicate a problem with the fans or the computer.

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store

your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.

20 About Your Computer

Page 21

Setting Up Your Computer

Connecting to the Internet

NOTE: ISPs and ISP offerings vary by country.

To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options:

• Dial-up connections that provide Internet access through a telephone line. Dial-up connections are considerably slower than DSL and cable modem connections.

• DSL connections that provide high-speed Internet access through your existing telephone line. With a DSL connection, you can access the Internet and use your telephone on the same line simultaneously.

• Cable modem connections that provide high-speed Internet access through your local cable TV line.

If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection. If you are using a DSL or cable modem connection, contact your ISP for setup instructions.

Setting Up Your Internet Connection

To set up an Internet connection with a provided ISP desktop shortcut:

Save and close any open files, and exit any open programs.

Double-click the ISP icon on the Microsoft® Windows® desktop.

Follow the instructions on the screen to complete the setup.

If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP:

Save and close any open files, and exit any open programs.

Click the

The

Start

button and click

New Connection Wizard

Internet Explorer

appears.

Click

Connect to the Internet

In the next window, click the appropriate option:

• If you do not have an ISP and want to select one, click

service providers (ISPs)

Choose from a list of Internet

Setting Up Your Computer 21

Page 22

• If you have already obtained setup information from your ISP but you did not receive a setup CD, click

• If you have a CD, click

Click

If you selected instructions on the screen to complete the setup.

NOTE: If you do not know which type of connection to select, contact your ISP.

Click the appropriate option under click

www.dell.com | support.dell.com

Use the setup information provided by your ISP to complete the setup.

If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems" on page 55. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.

Transferring Information to a New Computer

The Microsoft® Windows® XP operating system provides a Files and Settings Transfer wizard to move data from the source computer to the new computer. You can move data such as:

• E-mails

• Toolbar settings

• Window sizes

• Internet bookmarks

You can transfer the data to the new computer over a network or serial connection, or you can store it on a removable medium, such as a writable floppy disk or CD, for transfer to the new computer.

Set up my connection manually

Use the CD I got from an ISP

Set up my connection manually

How do you want to connect to the Internet?

, continue to step 6. Otherwise, follow the

, and then

NOTE: You can transfer information from the old computer to the new computer by directly connecting a

serial cable to the input/output (I/O) ports of the two computers. To transfer data over a serial connection, you must access the Network Connections utility from the Control Panel and perform additional configuration steps, such as setting up an advanced connection and designating the host computer and the guest computer.

For instructions on setting up a direct cable connection between two computers, see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable Connection Between Two Computers in Windows XP.

For transferring information to a new computer, you must run the Files and Settings Transfer wizard. You can create a Wizard disk with the Transfer Wizard utility or use the CD for this process.

22 Setting Up Your Computer

Operating System

Page 23

Running the Files and Settings Transfer Wizard Without the Operating System CD

To run the Files and Settings Transfer Wizard without the Wizard disk that will allow you to create a backup image file to removable media.

To create a Wizard disk, use your new computer with Windows XP and perform the following steps:

Click the

Click

When the

On the

following drive: and click Next.

Insert the removable media, such as a floppy disk or CD, and click OK.

When the disk creation completes and the

not

Go to the old computer.

To copy data from the old computer:

On the old computer, insert the removable

Click the

In the

On the

After the information has been copied, the

Start

button.

Files and Settings Transfer Wizard

Which computer is this?

Do you have a Windows XP CD?

click

Start

button and click

Open

field on the

Files and Settings Transfer Wizard

Which computer is this?

Select a transfer method

What do you want to transfer?

Run

screen, click

Run

window, type in

screen, click

screen, click the transfer method you prefer.

screen, click

Now go to your old computer

Wizard Disk

welcome screen, click

screen, select the items you want to transfer and click

Completing the Collection Phase

Operating System

welcome screen appears, click

New Computer

a:\fastwiz

Old Computer

and click

I want to create a Wizard Disk in the

and click OK.

and click

CD, you must create a

message appears,

screen appears.

Click

Finish

To transfer data to the new computer:

On the

On the your settings and files and click

The wizard reads the collected files and settings and applies them to your new computer.

When all of the settings and files have been applied, the

Now go to your old computer

Where are the files and settings?

screen on the new computer, click

. Follow the instructions on the screen.

screen, select the method you chose for transferring

Finished

screen appears.

Setting Up Your Computer 23

Page 24

Click

Finished

and restart the new computer.

NOTE: For more information about this procedure, search dell.support.com for document #PA1089586

(How Do I Transfer Files From My Old Computer to My New Dell Computer using the Microsoft

Windows

Running the Files and Settings Transfer Wizard With the Operating System CD

NOTE: This procedure requires the Operating System CD. This CD is optional and may not be included

with all computers.

To prepare the new computer for the file transfer:

Start the

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When the

On the

Which computer is this?

Do you have a Windows XP CD?

Windows XP CD

When the Do

not

click

To copy data from the old computer:

On the old computer, insert the Windows XP

On the

Under

On the

Welcome to Microsoft Windows XP

What do you want to do?

Files and Settings Transfer Wizard

Which computer is this?

Select a transfer method

What do you want to transfer?

After the information has been copied, the

XP Operating System?).

Files and Settings Transfer Wizard.

Files and Settings Transfer Wizard

screen, click

and click

Now go to your old computer

at this time.

screen appears, go to your old or source computer.

, click

Transfer files and settings

screen, click

screen, click the transfer method you prefer.

screen, select the items you want to transfer and click

welcome screen appears, click

New Computer

screen, click

Operating System

screen, click

I will use the wizard from the

and click

CD.

Perform additional tasks

welcome screen, click

Old Computer

and click

Completing the Collection Phase

screen appears.

Click

Finish

To transfer data to the new computer:

On the

Now go to your old computer

Where are the files and settings?

your settings and files and click

The wizard reads the collected files and settings and applies them to your new computer.

When all of the settings and files have been applied, the

Click

Finished

24 Setting Up Your Computer

screen on the new computer, click

screen, select the method you chose for transferring

and restart the new computer.

Finished

screen appears.

Page 25

Setting Up a Printer

NOTICE: Complete the operating system setup before you connect a printer to the computer.

See the documentation that came with the printer for setup information, including how to:

• Obtain and install updated drivers.

• Connect the printer to the computer.

• Load paper and install the toner or ink cartridge.

• Consult the printer

Owner's Manual

Printer Cable

Your printer connects to your computer with a USB cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the computer box.

Connecting a USB Printer

NOTE: You can connect USB devices while the computer is turned on.

Complete the operating system setup if you have not already done so.

Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way.

for technical assistance, or call the printer manufacturer.

USB printer cable

USB connector on computer

USB connector on printer

Setting Up Your Computer 25

Page 26

Turn on the printer and then turn on the computer. If the

Cancel

window appears, click

Install the printer driver if necessary. See the documentation that came with your printer.

Add New Hardware Wizard

Power Protection Devices

Several devices are available to protect against power fluctuations and failures:

• Surge protectors

• Line conditioners

• Uninterruptible power supplies (UPS)

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Surge Protectors

Surge protectors and power strips equipped with surge protection help to prevent damage to your computer from voltage spikes that can occur during electrical storms or following power interruptions. The level of protection is usually commensurate with the cost of the surge protector. Some surge protector manufacturers include warranty coverage for certain types of damage. Carefully read the device warranty when choosing a surge protector. A device with a higher joule rating offers more protection. Compare joule ratings to determine the relative effectiveness of different devices.

NOTICE: Most surge protectors do not protect against power fluctuations or power interruptions

caused by nearby lightning strikes. When lightning occurs in your area, disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet.

Many surge protectors have a telephone jack for modem protection. See the surge protector documentation for modem connection instructions.

NOTICE: Not all surge protectors offer network adapter protection. Disconnect the network cable from

the network wall jack during electrical storms.

Line Conditioners

NOTICE: Line conditioners do not protect against power interruptions.

Line conditioners are designed to maintain AC voltage at a fairly constant level.

Uninterruptible Power Supplies

NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage.

NOTE: To ensure maximum battery operating time, connect only your computer to a UPS. Connect other

devices, such as a printer, to a separate power strip that provides surge protection.

A UPS protects against power fluctuations and interruptions. UPS devices contain a battery that provides temporary power to connected devices when AC power is interrupted. The battery charges while AC power is available. See the UPS manufacturer documentation for information on battery operating time and to ensure that the device is approved by Underwriters Laboratories (UL).

26 Setting Up Your Computer

Page 27

Using a Battery

Battery Performance

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or

separate paper warranty document that shipped with your computer.

For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery installed at all times. Use a battery to run the computer when it is not connected to an electrical outlet. One battery is supplied as standard equipment in the battery bay.

NOTE: Battery capacity (the time it can hold a charge) decreases over time. Depending on how often the

battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer.

• Battery operating time varies depending on operating conditions. Operating time is significantly reduced when you perform operations including, but not limited to, the following:

• Using optical drives, such as DVD or CD drives

• Using wireless communications devices, PC Cards, or USB devices

• Using high-brightness display settings, 3D screen savers, or other power-intensive programs such as 3D games

• Running the computer in maximum performance mode

NOTE: It is recommended that you connect your computer to an electrical outlet when writing to a CD

or DVD.

You can set power management options to alert you when the battery charge is low.

CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the

battery only with a compatible battery purchased from Dell. The lithium-ion battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a

charge, call your local waste disposal or environmental agency for advice on disposing of a lithium-ion or Nickel metal-hydride battery. See "Battery Disposal" in the Product Information Guide.

Using a Battery 27

Page 28

CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture,

incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or equipment damage.

Checking the Battery Charge

The Dell QuickSet Battery Meter and the low-battery warning provide information on the battery charge.

Dell QuickSet Battery Meter

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If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter.

Battery Meter

The in your computer.

The following icons appear in the

• The computer is running on battery power.

• The battery is discharging or idle.

• The computer is connected to an electrical outlet and running on AC power.

• The battery is charging.

• The computer is connected to an electrical outlet and running on AC power.

• The battery is discharging, idle, or charging.

window displays status, charge level, and charge completion time for the battery

Battery Meter

window:

For more information about QuickSet, right-click the icon in the taskbar, and click

Low-Battery Warning

NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning.

Then connect the computer to an electrical outlet. If the battery runs completely out of power, hibernate mode begins automatically.

A low-battery warning occurs when the battery charge is approximately 90 percent depleted. The computer beeps once, indicating that minimal battery operating time remains. During that time, the speaker beeps periodically. The computer enters hibernate mode when the battery charge is at a critically low level. For more information about low-battery alarms, see "Power Management" on page 31.

28 Using a Battery

Help

Page 29

Charging the Battery

NOTE: The AC adapter charges a completely discharged battery in approximately 2 hours (for nickel-

metal hydride batteries [NiMH], and 2.5 hours for lithium-ion [Li-ion] batteries) with the computer turned off. Charge time is longer with the computer turned on. You can leave the battery in the computer as long as you like. The battery’s internal circuitry prevents the battery from overcharging.

When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet, the computer checks the battery charge and temperature. If necessary, the AC adapter then charges the battery and maintains the battery charge.

If the battery is hot from being used in your computer or being in a hot environment, the battery may not charge when you connect the computer to an electrical outlet.

The battery is too hot to start charging if the light flashes alternately green and orange. Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature. Then connect the computer to an electrical outlet to continue charging the battery.

For more information about resolving problems with a battery, see "Power Problems" on page 62.

Recalibrating a Battery

If your system is configured with a nickel-metal hydride (NiMH) battery, you can recalibrate the battery by running the Battery Recalibration software. Recalibrating the battery ensures that the Power Meter indicator is accurate.

Recalibrate your NiMh battery when one of the following occurs:

• A message appears, prompting you to recalibrate your battery.

• The typical battery operating time decreases.

When you recalibrate your NiMH battery, do not remove the battery. Allow several hours for the procedure to complete.

Recalibrating a Battery When the Recalibrating Message Appears

NOTE: A battery recalibration message will appear only during booting.

If your computer displays a message that prompts you to recalibrate your battery:

Turn off the computer by pressing and holding the power button until all device status-light activity ceases (approximately 5 seconds).

Connect the computer to an electrical outlet and turn it back on.

The battery recalibration message should appear on the screen immediately following the Dell logo.

To skip the battery recalibration process and continue the system boot, press <ESC>.

Using a Battery 29

Page 30

To start the Battery Recalibration procedure, press <F1>.

The battery recalibration begins and the AC adapter charges the battery until the battery gauge on the battery information screen states 100% charged.

• The Battery Recalibration Process screen appears showing the functions (Charge or Discharge) on the left of the screen and the Battery Info charge status on the right of the screen.

• The AC adapter begins charging the battery. The highlighted on the left of the screen. The battery charge information is displayed on the right of the screen.

• The AC adapter charges the battery until the battery gauge states 100% charged. The

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battery status light turns off after the battery is fully charged.

NOTE: A message prompting you to remove the AC adapter appears when the battery is fully charged.

When prompted, disconnect the AC adapter.

The battery discharges until the battery gauge states 0% charged. The

Empty

option is highlighted on the left of the screen. When the battery is completely

discharged, the computer automatically turns off.

Connect the AC adapter to your computer.

Allow the AC adapter to charge the battery until the battery status light turns off.

NOTE: You can operate your computer while the battery is charging. However, do not operate your

computer using battery power until the battery is fully charged.

Charge Battery to Full

Discharge Battery to

option is

Recalibrating a Battery Through the System Setup Utility

Connect the computer to an electrical outlet.

Turn on (or restart) the computer.

When the Dell Logo appears, press <F2> immediately. If you wait too long and the logo for the Microsoft Windows desktop. Then shut down your computer and try again.

NOTE: For information about a specific item on a System Setup screen highlight the item and see the

Help area on the screen.

Using the down-arrow key, select

• The

• The AC adapter charges the battery until the battery gauge states 100% charged.

• The battery status light turns off after the battery is fully charged.

Ensure that the battery status light is off.

30 Using a Battery

Windows® operating system appears, continue to wait until you see the

Battery Info

charge status is displayed on the right side of the screen.

Page 31

Disconnect the AC adapter.

The battery discharges until the battery gauge states 0% charged. When the battery is completely discharged, the computer automatically turns off.

Connect the AC adapter to your computer.

Allow the AC adapter to charge the battery until the battery status light turns off.

NOTE: You can operate your computer while the battery is charging. However, do not operate your

computer using battery power until the battery is fully charged.

Removing a Battery

CAUTION: Before performing these procedures, disconnect the modem from the telephone wall jack.

Ensure that the computer is turned off and disconnected from the electrical outlet.

Slide and hold the battery-bay latch release on the bottom of the computer, and then remove the battery from the bay.

Installing a Battery

Ensure that the computer is turned off. Slide the battery into the bay until the latch release clicks.

Storing a Battery

Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully before you use it (see page 29).

Using a Battery 31

Page 32

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32 Using a Battery

Page 33

Power Management

Power Management Tips

NOTE: See "Using a Battery" on page 27 for more information on conserving battery power.

• Connect the computer to an electrical outlet when possible because battery life is largely determined by the number of times the battery is charged.

• Place the computer in standby mode (see page 33) or hibernate mode (see page 34) when you leave the computer unattended for long periods of time.

• You can use the Power Management Wizard to configure the computer to enter or exit power management modes by pressing the power button, closing the display, or pressing <Fn><Esc>.

Power Management Wizard

NOTE: The Power Management Wizard is not available if you have restricted access rights.

Click or double-click the icon to open the Power Management Wizard.

The first two screens of the wizard— define various power management options.

NOTE: On the What is Power Management? screen, you can select Do not show this page again. When

you select this option, the Welcome screen also does not appear again.

Use the screens that follow management options, including sleep modes, power schemes, and low battery-charge alarms.

Welc om e

and

What is Power Management?

—describe and

to set various power

Setting Sleep Modes

The screen defines standby and hibernate modes. From the screen you can:

• Set standby-mode password options.

• Enable or disable hibernate mode.

• Select how the computer will respond when you close the display:

– Choose no action.

– Enter standby mode.

– Enter hibernate mode.

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Page 34

• Select how the computer will respond when you press the power button:

– Choose no action.

– Enter standby mode.

– Enter hibernate mode.

– Shut down the operating system and turn off the computer.

– Prompt a user for an action (

• Select how the computer will respond when you press <Fn><Esc>:

– Choose no action.

– Enter standby mode.

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– Enter hibernate mode.

– Shut down Microsoft Windows and turn off the computer.

– Prompt a user for an action (

Selecting a Power Scheme

NOTE: When your computer is running on battery power, the Network Disabled power scheme disables

your internal network and wireless activity. When your computer is connected to an electrical outlet, the Network Disabled power scheme disables only your wireless activity. You must set the power scheme through QuickSet (not the Microsoft scheme to work.

The screen allows you to select, create, and edit power scheme settings. In addition, you can delete power schemes that you create, but you cannot delete Dell™ QuickSet predefined power schemes (Maximum Battery, Maximum Performance, Presentation, and Network Disabled).

Ask me what to do

Windows® operating system) for the Network Disabled power

NOTE: QuickSet automatically adds the word (QuickSet) after the names of power schemes created

using QuickSet.

All QuickSet power schemes are displayed in a drop-down menu near the center of the screen. The power settings for each scheme in the menu are listed below the menu. The power settings are listed separately for when the computer is running on battery or connected to an electrical outlet.

The Power Management Wizard also allows you to associate the display brightness level with a power scheme. You must enable brightness-level power schemes through QuickSet in order to set the brightness level.

The display brightness, internal network-card activity, and wireless activity features are not available through the Control Panel power schemes. In order to make use of these value-added features, you must set them through QuickSet power schemes.

NOTE: Brightness shortcut keys only affect the display on your portable computer, not monitors that you

attach to your portable computer. If your computer is in CRT-only mode and you try to change the brightness level, the Brightness Meter appears, but the brightness level on the monitor does not change.

32 Power Management

Page 35

Setting Battery Alarms and Actions

The screen allows you to enable the low-battery and critical-battery alarms and to change settings for the alarms. For example, you can set the low-battery alarm to 20 percent to remind you to save work and switch to AC power, and you can set the critical-battery alarm to 10 percent to enter hibernate mode. From the screen, you can:

• Select whether the alarm will notify you by sound or text.

• Adjust the power level at which you want the alarm to notify you.

• Select how the computer will respond when the alarm notifies you:

– Choose no action.

– Enter standby mode.

– Enter hibernate mode.

– Shut down Windows and turn off the computer.

Completing the Power Management Wizard

The screen summarizes the QuickSet power scheme, sleep mode, and battery alarm settings for your computer. Review the settings you have selected and click

For more information about QuickSet, right-click the icon in the taskbar and click

Finish

Help

Power Management Modes

Standby Mode

Standby mode conserves power by turning off the display and the hard drive after a predetermined period of inactivity (a time-out). When the computer exits standby mode, it returns to the same operating state it was in before entering standby mode.

NOTICE: If your computer loses AC and battery power while in standby mode, it may lose data.

To enter standby mode:

• Click the

• Depending on how you set the power management options on the page 35) in the

– Press the power button.

– Close the display.

– Press <Fn><Esc>.

Start

button, click

Power Options Properties

Turn off computer

window, use one of the following methods:

, and then click

Stand by

Advanced

tab (see

Power Management 33

Page 36

To exit standby mode, press the power button or open the display depending on how you set the options on the Management Wizard, see page 35. You cannot make the computer exit standby mode by pressing a key or touching the touch pad.

Hibernate Mode

Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then completely turning off the computer. When the computer exits hibernate mode, it returns to the same operating state it was in before entering hibernate mode.

NOTICE: You cannot remove devices or USB mobile docking stations while your computer is in

hibernate mode.

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Your computer enters hibernate mode if the battery charge level becomes critically low.

To manually enter hibernate mode:

lick the

•

Hibernate

Advanced

Start

button, click

tab. For more information on the

Turn off computer

, press and hold <Shift>, and then click

Advanced

tab in the Power

• Depending on how you set the power management options on the page 35) in the hibernate mode:

– Press the power button.

– Close the display.

– Press <Fn><Esc>.

NOTE: Some PC Cards may not operate correctly after the computer exits hibernate mode. Remove and

reinsert the card, or simply restart (reboot) your computer.

To exit hibernate mode, press the power button. The computer may take a short time to exit hibernate mode. You cannot make the computer exit hibernate mode by pressing a key or touching the touch pad. For more information on hibernate mode, see the documentation that came with your operating system.

Power Options Properties

window, use one of the following methods to enter

Advanced

tab (see

Power Options Properties

The

Power Options Properties

battery charge status. To access the Windows button

→ Control Panel→

Power Schemes Tab

The

Power schemes

Portable/Laptop

drop-down menu displays the selected preset power scheme. Keep the default

power scheme to maximize battery power.

window helps you to manage power consumption and monitor

Power Options Properties

Performance and Maintenance→

Power Options

window, click the

Start

34 Power Management

Page 37

Alarms Tab

NOTE: To enable audible alarms, click each Alarm Action button and select Sound alarm.

The

Low battery alarm

battery charge falls below a certain percentage. When you receive your computer, the

alarm

and

Critical battery alarm

use these settings. See "Using a Battery" on page 27 for more information on low-battery warnings.

and

Critical battery alarm

check boxes are selected. It is recommended that you continue to

settings alert you with a message when the

Low battery

Power Meter Tab

The

Power Meter

tab displays the current power source and amount of battery charge remaining.

Advanced Tab

The

Advanced

• Set power icon and standby mode password options.

• Program the following functions (depending on your operating system):

– Prompt a user for an action (

– Enter standby mode.

– Enter hibernate mode.

– Shut down Windows and turn off the computer.

– Choose no action (

To program these functions, click an option from the corresponding drop-down menu and then click

tab allows you to:

None

Ask me what to do

Do nothing

Hibernate Tab

The

Hibernate

check box.

tab lets you enable hibernate mode by clicking the

Enable hibernate support

Power Management 35

Page 38

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36 Power Management

Page 39

Using CDs, DVDs, and Other Multimedia

Playing a CD or DVD

NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when

you are not using the drive.

NOTICE: Do not move the computer while playing CDs or DVDs.

Press the eject button on the front of the drive.

Pull the tray out.

Place the disc, label side up, in the center of the tray and snap the disc onto the spindle.

NOTE: If you use a module that shipped with another computer, you need to install the drivers and

software necessary to play DVDs or write data. For more information, see the Drivers and Utilities CD.

Push the tray back into the drive.

Using CDs, DVDs, and Other Multimedia 37

Page 40

To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer.

NOTE: Ensure that you follow all copyright laws when you create CDs.

For more information on playing CDs or DVDs, click

Adjusting the Volume

NOTE: When the speakers are muted, you do not hear the CD or DVD playing.

Click the

Volume Control

In the

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For more information on volume control options, click

The Volume Meter displays the current volume level, including mute, on your computer. Rightclick the icon in the taskbar to enable or disable the Volume Meter on the screen.

Volume Control

slide it up or down to increase or decrease the volume.

Start

button, point to

volume icon

Help

on the CD or DVD player (if available).

All Programs→ Accessories→ Entertainment

window, click and drag the bar in the

Help

in the

Volume Control

volume meter

, and then click

column and

window.

mute icon

When the meter is enabled, adjust the volume by pressing the following keys:

• Press

<Fn> <PageUp> to increase volume.

<Fn> <PageDn> to decrease volume.

<Fn> <End> to mute volume.

For more information about QuickSet, right-click the icon in the taskbar and click

38 Using CDs, DVDs, and Other Multimedia

Help

Page 41

Adjusting the Picture

If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties.

Click the

Under

In the setting to

Click the drop-down menu under

Click OK.

Start

button and click

Pick a category

Pick a task...

Display Properties

1024 by 768 pixels

, click

Control Panel

Appearance and Themes

Change the screen resolution

window, click and drag the bar in

Color quality

, and then click

Screen resolution

Medium (16 bit)

to change the

Using CDs, DVDs, and Other Multimedia 39

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40 Using CDs, DVDs, and Other Multimedia

Page 43

Using the Keyboard and Touch Pad

Numeric Keypad

numeric keypad

The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, hold down <Fn> and press the desired key.

• To enable the keypad, press <Num Lk>. The light indicates that the keypad is active.

• To disable the keypad, press <Num Lk> again.

Using the Keyboard and Touch Pad 41

Page 44

Key Combinations

System Functions

<Ctrl><Shift><Esc> Opens the Task Mana ge r window

Battery

<Fn><F3> Displays the Dell™ QuickSet Battery Meter. For more

information about Dell QuickSet, see page 28.

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CD or DVD Tray

<Fn><F10> Ejects the tray out of the drive (if Dell QuickSet is

Display Functions

<Fn><F8> Displays a list of all currently available display options.

<Fn> and up-arrow key Increases brightness on the integrated display only (not

<Fn> and down-arrow key

Radios (Including Wireless Networking)

NOTE: Wireless networking equipment is optional for some systems and may not be included with your

computer.

<Fn><F2> Enables and disables radios, including wireless

Power Management

installed). For more information about Dell QuickSet, see page 28.

Highlight the desired state to switch the display to that state.

on an external monitor).

Decreases brightness on the integrated display only (not on an external monitor).

networking equipment.

<Fn><Esc> Activates a power management mode. You can

reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window. See page 35.

<Fn><F1> Puts the system into hibernate mode (if Dell QuickSet is

installed). For more information, see page 34.

42 Using the Keyboard and Touch Pad

Page 45

Speaker Functions

<Fn><Page Up> Increases the volume of the integrated speakers and

external speakers, if attached

<Fn><Page Dn> Decreases the volume of the integrated speakers and

external speakers, if attached

<Fn><End> Enables and disables the integrated speakers and external

speakers, if attached

Microsoft

Windows logo key and <m>

Windows logo key and <Shift><m>

Windows logo key and <e> Runs Windows Explorer

Windows logo key and <r> Opens the Run dialog box

Windows logo key and <f> Opens the Search Results dialog box

Windows logo key and <Ctrl><f>

Windows logo key and <Pause>

Windows® Logo Key Functions

Minimizes all open windows

Maximizes all windows

Opens the Search Results-Computer dialog box (if the computer is connected to a network)

Opens the System Properties dialog box

To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware, and click Keyboard.

Using the Keyboard and Touch Pad 43

Page 46

Touch Pad

The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse.

• To move the cursor, lightly slide your finger over the touch pad.

• To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button.

• To select and move (or drag) an object, position the cursor on the object and tap down-updown on the touch pad. On the second down motion, leave your finger on the touch pad and move the selected object by sliding your finger over the surface.

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• To double-click an object, position the cursor on the object and tap twice on the touch pad or use your thumb to press the left touch-pad button twice.

Customizing the Touch Pad

You can use the Mouse Properties window to disable the touch pad or adjust their settings.

Open the Control Panel, click

In the

Mouse Properties

Click OK to save the settings and close the window.

Printers and Other Hardware

window, click the

Touch Pad

, and then click

tab to adjust touch pad settings.

Mouse

44 Using the Keyboard and Touch Pad

Page 47

Using PC Cards

PC Card Types

The PC Card slot has one connector that supports a single Type I or Type II card. The PC Card slot supports CardBus technology and extended PC Cards. "Type" of card refers to its thickness, not its functionality.

NOTE: A PC Card is not a bootable device.

See "Specifications" on page 81 for information on supported PC Cards.

Extended PC Cards

An extended PC Card (for example, a wireless network adapter) is longer than a standard PC Card and extends outside the computer. Follow these precautions when using extended PC Cards:

• Protect the exposed end of an installed card. Striking the end of the card can damage the system board.

• Always remove an extended PC Card before you pack the computer in its carrying case.

Installing a PC Card

You can install a PC Card in the computer while the computer is running. The computer automatically detects the card.

PC Cards are generally marked with a symbol (such as a triangle or an arrow) to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion. If card orientation is not clear, see the documentation that came with the card.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

To install a PC Card:

Hold the card with its orientation symbol pointing into the slot and the top side of the card facing up.

Using PC Cards 45

Page 48

Slide the card into the slot until the card is completely seated in its connector.

If you encounter too much resistance, do not force the card. Check the card orientation and try again.

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The computer recognizes most PC Cards and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the PC Card.

Removing a PC Card or Blank

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

NOTICE: Before you remove a PC Card from the computer, click the icon in the taskbar to select a

card and stop it from functioning before you remove it from the computer. If you do not stop the card in the configuration utility, you could lose data. Do not attempt to eject a card by pulling its cable, if one is attached.

Press the latch and remove the card or blank.

PC Card PC Card

release latch

46 Using PC Cards

Page 49

Setting Up a Network

Connecting to a Network Adapter

NOTE: Plug the network cable into the network adapter connector on the computer. Do not plug the

network cable into the modem connector on the computer. Do not plug a network cable into a telephone wall jack.

To connect a network cable:

Connect the network cable to the network adapter connector on the back of your computer.

Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure.

Connect the other end of the network cable to a network device.

Network Setup Wizard

The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office.

Setting Up a Network 47

Page 50

Click the click

On the

Click

NOTE: Selecting the connection method This computer connects directly to the Internet enables the

integrated firewall provided with Windows XP Service Pack 2 (SP2) or later.

Complete the checklist and required preparations.

Return to the Network Setup Wizard and follow the instructions on the screen.

Start

button, point to

Network Setup Wizard

Checklist for creating a network

All Programs→ Accessories→ Communications

welcome screen, click

, and then

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Connecting to a Wireless Local Area Network

NOTE: The wireless networking capability is available with installation of an optional wireless network

card.

Determining Your Network Type

NOTE: Most wireless networks are of the infrastructure type.

Wireless networks fall into two categories—infrastructure networks and ad-hoc networks. An infrastructure network uses routers or access points to connect several computers. An ad-hoc network does not use routers or access points and consists of computers that broadcast to one another. For additional assistance with setting up your wireless connection, go to and search for the keyword

wireless setup

support.dell.com

ad-hoc networkinfrastructure network

Connecting to a Wireless Network in Microsoft® Windows® XP

Your wireless network card requires specific software and drivers in order to connect to a network. The software is already installed. If the software is removed or corrupted, follow the instructions included in the user's guide for your wireless network card. The Support website at

48 Setting Up a Network

support.dell.com

user’s guide is available on the Dell

Page 51

When you turn on your computer, a pop-up appears from the network icon in the notification area (located in the lower-right corner of the Windows desktop) whenever a network, for which your computer is not configured, is detected in the area.

Click either the pop-up or the network icon to configure your computer for one of the available wireless networks.

The

Wireless Network Connections

window lists the wireless networks available in your area.

Setting Up a Network 49

Page 52

Click to select the network you want to configure, and then click network name in the list. If you select a secure network (identified by a icon), you must enter a WEP or WPA key when prompted.

NOTE: Network security settings are unique to your network. Dell cannot provide this information.

Your network is configured automatically.

NOTE: Your computer can take up to 1 minute to connect to the network.

After your computer is configured for the wireless network you selected, another pop-up notifies you that your computer is connected to the network you selected.

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Thereafter, whenever you log on to your computer in the area of the wireless network, the same pop-up notifies you of the wireless network connection.

Connect

or double-click the

50 Setting Up a Network

Page 53

Solving Problems

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in this chapter and run the Dell Diagnostics before you contact Dell for technical assistance.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see page 91).

Shut down the computer.

Connect the computer to an electrical outlet.

Turn on the computer. When the DELL™ logo appears, press <F12> immediately.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft

The one-time boot menu displays with a list of bootable devices.

Use the down-arrow key to select Dell Diagnostics from the diagnostics utility partition on your hard drive.

Windows® desktop. Then shut down your computer and try again.

Diagnostics

and press <Enter> to start the

NOTE: If the boot device list does not display and the screen is blank, press the <End> key. Then

press the <Enter> key to begin the Dell Diagnostics.

• During the assessment, answer any questions that appear.

• If a failure is detected, the computer stops and beeps. To stop the assessment and restart

the computer, press <n>; to continue to the next test, press <y>; to retest the component that failed, press <r>.

• If failures are detected during the Pre-boot System Assessment, write down the error

code(s) and contact Dell before continuing on to the Dell Diagnostics. See "Contacting Dell" on page 91.

Solving Problems 51

Page 54

Dell Diagnostics Main Menu

After the Dell Diagnostics loads and the option you want.

Option Function

Express Test Performs a quick test of devices. This test typically takes

Extended Test Performs a thorough check of devices. This test typically

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Custom Test Tests a specific device. You can customize the tests you want

Symptom Tree Lists the most common symptoms encountered and allows you

If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell (see page 91).

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,

technical support will ask for your Service Tag.

If you run a test from the described in the following table for more information.

Main Menu

10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly.

takes an hour or more and requires you to answer questions periodically.

to run.

to select a test based on the symptom of the problem you are having.

Custom Test

Symptom Tree

screen appears, click the button for the

option, click the applicable tab

Tab Function

Results Displays the results of the test and any error

Errors Displays error conditions encountered, error codes, and the

Help Describes the test and may indicate requirements for running

52 Solving Problems

conditions encountered.

problem description.

the test.

Page 55

Ta b Function

Configuration Displays your hardware configuration for the selected device.

The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.

Parameters Allows you to customize the test by changing the test settings.

When the tests are complete, close the test screen to return to the the Dell Diagnostics and restart the computer, close the

Main Menu

screen.

screen. To exit

Drive Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE — Click the Start button and

click My Computer. If the optional floppy, CD, or DVD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing a drive.

TEST THE DRIVE —

• Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.

• If testing an optional floppy drive, insert a bootable floppy disk and restart the computer.

CLEAN THE DRIVE OR DISK —

Hold the disc by its outer edge. You can also touch the inside edge of the center hole.

NOTICE: To prevent damaging the surface, do not wipe in a circular motion around the disc.

With a soft, lint-free cloth, gently wipe the bottom of the disc (the unlabeled side) in a straight line from the center to the outer edge of the disc.

For stubborn dirt, try using water or a diluted solution of water and mild soap. You can also purchase commercial products that clean discs and provide some protection from dust, fingerprints, and scratches. Cleaning products for CDs are safe to use on DVDs.

ENSURE THAT THE CD IS SNAPPED ONTO THE SPINDLE

CHECK THE CABLE CONNECTIONS

Solving Problems 53

Page 56

CHECK FOR HARDWARE INCOMPATIBILITIES — See page 70.

RUN THE DELL DIAGNOSTICS — See page 51.

CD and DVD drive problems

NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a

defect in the drive or the CD or DVD.

NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all

DVD drives.

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If there is no audio

ADJUST THE WINDOWS VOLUME CONTROL —

• Click the speaker icon in the lower-right corner of your screen.

• Ensure that the volume is turned up by clicking the slidebar and dragging it up.

• Ensure that the sound is not muted by clicking any boxes that are checked.

CHECK THE SPEAKERS AND SUBWOOFER — See page 65.

If you hear an unfamiliar scraping or grinding sound

• Ensure that the sound is not caused by the program that is running.

• Ensure that the disk or disc is inserted properly.

Hard drive problems

ALLOW THE COMPUTER TO COOL BEFORE TURNING IT ON — A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on.

54 Solving Problems

Page 57

RUN CHECK DISK —

Click the

Right-click

Click

Click the

Under

Click

Start

button and click

Local Disk C:

Properties

Tools

tab.

Error-checking

, click

My Computer

Check Now

Scan for and attempt recovery of bad sectors Start

E-Mail, Modem, and Internet Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is

connected to a digital telephone network.

CHECK THE MICROSOFT OUTLOOK® EXPRESS SECURITY SETTINGS — If you cannot open your e-mail attachments:

In Outlook Express, click

Click

Do not allow attachments

CHECK THE TELEPHONE LINE CONNECTION —

HECK THE TELEPHONE JACK —

C C

ONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK — SE A DIFFERENT TELEPHONE LINE —

• Verify that the telephone line is connected to the jack on the modem. (The jack has either a green label or a connector-shaped icon next to it.)

• Ensure that you detect a click when you insert the telephone line connector into the modem.

• Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone.

• If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and use the telephone to connect the modem directly to the telephone wall jack. If you are using a line that is 3 m (10 ft) or more in length, try a shorter one.

Tools

, click

Options

to remove the checkmark.

, and then click

Security

RUN THE MODEM HELPER DIAGNOSTICS — Click the Start button, point to All Programs, and then click Modem Helper. Follow the instructions on the screen to identify and resolve modem problems. (Modem Helper is not available on certain computers.)

Solving Problems 55

Page 58

VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS —

Click the

Click

Click the

Click the COM port for your modem.

Click communicating with Windows.

If all commands receive responses, the modem is operating properly.

Start

button and click

Printers and Other Hardware Phone and Modem Options

Modems

Properties

tab.

, click the

Control Panel

Diagnostics

tab, and then click

Query Modem

to verify that the modem is

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ENSURE THAT YOU ARE CONNECTED TO THE INTERNET — Ensure that you have subscribed to an Internet provider. With the Outlook Express e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact your Internet service provider.

SCAN THE COMPUTER FOR SPYWARE — If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an antivirus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.

Error Messages

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.

BAD COMMAND OR FILE NAME — Ensure that you have spelled the command correctly, put spaces in the proper place, and used the correct pathname.

CD DRIVE CONTROLLER FAILURE — The CD drive does not respond to commands from the computer. See page 53.

DATA ERROR — The hard drive cannot read the data. See page 53.

56 Solving Problems

Page 59

THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE — The file that you are trying to copy is too large to fit on the disk, or the disk is too full. Try copying the file to a different disk or use a larger capacity disk.

A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? “ < > | — Do not use these characters in filenames.

INSERT BOOTABLE MEDIA — The operating system is trying to boot to a nonbootable CD. Insert a bootable CD.

NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME PROGRAMS AND TRY AGAIN — You have too many programs open. Close all windows and open the program that you want to use.

OPERATING SYSTEM NOT FOUND — Reinstall the hard drive, see page 79. If the problem persists, contact Dell (see page 91).

A REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open is missing an essential file. Remove and then reinstall the program.

Click the Start button and click

Click

Add or Remove Programs

Select the program you want to remove.

Click

Remove

Change/Remove

See the program documentation for installation instructions.

Control Panel

and follow the prompts on the screen.

<DRIVE LETTER>:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY — Insert a disk into the drive and try again.

Keyboard Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTE: Use the integrated keyboard when working in MS-DOS

Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional.

mode or when running the

Solving Problems 57

Page 60

External Keyboard Problems

NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.

CHECK THE KEYBOARD CABLE — Shut down the computer. Disconnect the keyboard cable and check

it for damage, and firmly reconnect the cable.

If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to the computer.

CHECK THE EXTERNAL KEYBOARD —

Shut down the computer, wait 1 minute, and turn it on again.

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Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot routine.

From the Windows desktop, click the

Notepad

click

Type some characters on the external keyboard and verify that they appear on the display.

If you cannot verify these steps, you may have a defective external keyboard.

TO VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD, CHECK THE INTEGRATED

KEYBOARD —

Shut down the computer.

Disconnect the external keyboard.

Turn on the computer.

From the Windows desktop, click the

Notepad

click

Type some characters on the internal keyboard and verify that they appear on the display.

If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell (see page 91).

Start

button, point to

Programs

, point to

Accessories

, and

Start

button, point to

Programs

, point to

Accessories

, and

Unexpected Characters

DISABLE THE NUMERIC KEYPAD — Press <Num Lk> to disable the numeric keypad if numbers are displayed instead of letters. Verify that the numbers lock light is not lit.

58 Solving Problems

Page 61

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

The computer does not start up

ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE

ELECTRICAL OUTLET.

The computer stops responding

NOTICE: You might lose data if you are unable to perform an operating system shutdown.

TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or

moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

Slow computer performance or problems connecting to the Internet

A program stops responding

END THE PROGRAM —

Press <Ctrl><Shift><Esc> simultaneously.

Click

Applications

Click the program that is no longer responding.

Click

End Task

Solving Problems 59

Page 62

A program crashes repeatedly

NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.

CHECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program.

A program is designed for an earlier Windows operating system

RUN THE PROGRAM COMPATIBILITY WIZARD — The Program Compatibility Wizard configures a program so it runs in an environment similar to non-Windows XP operating system environments.

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Click the

Program Compatibility Wizard

In the welcome screen, click

Follow the instructions on the screen.

Start

A solid blue screen appears

TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

button, point to

All Programs,

point to

Accessories

, and then click

Memory Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —

• Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

• See the software documentation for minimum memory requirements.

• Run the Dell Diagnostics.

IF YOU EXPERIENCE OTHER MEMORY PROBLEMS —

• Ensure that you are following the memory installation guidelines.

• Run the Dell Diagnostics.

Network Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

CHECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is firmly inserted into

both the network connector on the back of the computer and the network jack.

RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN.

CHECK YOUR NETWORK SETTINGS — Contact your network administrator or the person who set up

your network to verify that your network settings are correct and that the network is functioning.

Solving Problems 61

Page 64

PC Card Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

CHECK THE PC CARD — Ensure that the PC Card is properly inserted into the connector.

ENSURE THAT THE CARD IS RECOGNIZED BY WINDOWS — Double-click the Safely Remove

Hardware icon in the Windows taskbar. Ensure that the card is listed.

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IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED PC CARD — Contact Dell (see page 91).

IF YOU HAVE PROBLEMS WITH A PC CARD NOT PROVIDED BY DELL — Contact the

PC Card manufacturer.

Power Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTE: See page 33 for information on standby mode.

CHECK THE POWER LIGHT — When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in standby mode—press the power button to exit standby mode. If the light is off, press the power button to turn on the computer.

CHARGE THE BATTERY — The battery charge may be depleted.

Reinstall the battery.

Use the AC adapter to connect the computer to an electrical outlet.

Turn on the computer.

CHECK THE BATTERY STATUS LIGHT — If the battery status light slowly flashes green without the AC adapter connected, the battery charge is low or depleted. Connect the computer to an electrical outlet.

If the battery status light rapidly flashes green with the AC adapter connected, the battery may be too hot to charge. Shut down the computer, disconnect the computer from the electrical outlet, and then let the battery and computer cool to room temperature.

62 Solving Problems

Page 65

CHECK THE BATTERY TEMPERATURE — If the battery temperature is below 0° C (32° F), the computer will not start up.

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

CHECK THE AC ADAPTER — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on.

CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET — Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on.

ELIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances.

ADJUST THE POWER PROPERTIES — See "Power Management Wizard" on page 31 for more information.

Printer Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer.

NOTE: If you need technical assistance for your Dell printer, contact Dell (see page 91). Use the code

available on the Service Tag located on your printer to direct your call when contacting technical support.

CHECK THE PRINTER DOCUMENTATION — See the printer documentation for setup and troubleshooting information.

ENSURE THAT THE PRINTER IS TURNED ON.

CHECK THE PRINTER CABLE CONNECTIONS —

• See the printer documentation for cable connection information.

• Ensure that the printer cables are securely connected to the printer and the computer (see page 26).

Solving Problems 63

Page 66

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS —

Click the

Click If the printer is listed, right-click the printer icon.

Click

REINSTALL THE PRINTER DRIVER — See the printer documentation for instructions.

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Start

View installed printers or fax printers

Properties

Scanner Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer.

CHECK THE SCANNER DOCUMENTATION — See the scanner documentation for setup and troubleshooting information.

UNLOCK THE SCANNER — Ensure that your scanner is unlocked if it has a locking tab or button.

button, click

and click the

Control Panel

Ports

tab. Ensure that the

, and then click

Print to the following port(s):

Printers and Other Hardware

setting is

USB

RESTART THE COMPUTER AND TRY THE SCANNER AGAIN.

CHECK THE CABLE CONNECTIONS —

• See the scanner documentation for cable connection information.

• Ensure that the scanner cables are securely connected to the scanner and the computer.

VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS —

Click the

Click

Scanners and Cameras

If your scanner is listed, Windows recognizes the scanner.

REINSTALL THE SCANNER DRIVER — See the scanner documentation for instructions.

64 Solving Problems

Start

button, click

Control Panel

, and then click

Printers and Other Hardware

Page 67

Sound and Speaker Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

No sound from integrated speakers

ADJUST THE WINDOWS VOLUME CONTROL — Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion.

ADJUST THE VOLUME USING KEYBOARD COMBINATIONS — Press <Fn><End> to disable (mute) or reenable the integrated speakers.

REINSTALL THE SOUND (AUDIO) DRIVER — See "Reinstalling Drivers and Utilities" on page 69.

No sound from external speakers

NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been

listening to MP3 songs, ensure that you did not turn the player volume down or off.

ENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON — See the setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion.

ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

DISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR — Sound from the speakers is automatically disabled when headphones are connected to the computer’s headphone connector.

VERIFY SPEAKER CABLING — Refer to the setup diagram supplied with the speakers.

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another

device, such as a lamp.

Solving Problems 65

Page 68

ENABLE DIGITAL MODE — Your speakers do not work if the CD drive is operating in analog mode.

Click the

Click

Click the

Double-click the name of your CD drive.

Click the

Check the

ELIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.

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REINSTALL THE AUDIO DRIVER — See "Reinstalling Drivers and Utilities" on page 69.

RUN THE DELL DIAGNOSTICS — For instructions, see page 51.

Start

Sounds and Audio Devices

Hardware

Properties

No sound from headphones

CHECK THE HEADPHONE CABLE CONNECTION — Ensure that the headphone cable is securely inserted into the headphone connector.

ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

button, click

tab.

Enable digital CD audio for this CD-ROM device

Control Panel

, and then click

Sounds, Speech, and Audio Devices

box.

Touch Pad or Mouse Problems

CHECK THE TOUCH PAD SETTINGS —

Click the

Click

Mouse

Try adjusting the settings.

CHECK THE EXTERNAL MOUSE CABLE — Shut down the computer. Disconnect the mouse cable, check it for damage, and firmly reconnect the cable.

If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer.

66 Solving Problems

Start

button, click

Control Panel

, and then click

Printers and Other Hardware

Page 69

TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD —

Shut down the computer.

Disconnect the mouse.

Turn on the computer.

At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it.

If the touch pad operates correctly, the mouse may be defective.

REINSTALL THE TOUCH PAD DRIVER — See "Reinstalling Drivers and Utilities" on page 69.

Video and Display Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

If the display is blank

NOTE: If you are using a program that requires a higher resolution than your computer supports, it is

recommended that you attach an external monitor to your computer.

CHECK THE BATTERY — If you are using a battery to power your computer, the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the computer.

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

CHECK THE AC ADAPTER — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on.

CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET — Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on.

SWITCH THE VIDEO IMAGE — If your computer is attached to an external monitor, press <Fn><F8> to switch the video image to the display.

Solving Problems 67

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If the display is difficult to read

ADJUST THE BRIGHTNESS — Press <Fn> and the up-arrow key to increase the brightness and <Fn> and the down-arrow key to decrease the brightness.

MOVE THE EXTERNAL SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR — If your external speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the computer or external monitor.

ELIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, halogen lamps, or

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other appliances.

ROTATE THE COMPUTER TO FACE A DIFFERENT DIRECTION — Eliminate sunlight glare, which can cause poor picture quality.

ADJUST THE WINDOWS DISPLAY SETTINGS —

Click the

Click

Click the area you want to change or click the

Try different settings for

SEE "ERROR MESSAGES"—If an error message appears, see page 56.

Start

Appearance and Themes

button and then click

Color quality

Control Panel

Display

and

Screen resolution

icon.

If only part of the display is readable

CONNECT AN EXTERNAL MONITOR —

Shut down your computer and connect an external monitor to the computer.

Turn on the computer and the monitor and adjust the monitor brightness and contrast controls.

If the external monitor works, the computer display or video controller may be defective. Contact Dell (see page 91).

Drivers

What Is a Driver?

A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program.

68 Solving Problems

Page 71

A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes.

Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.

NOTE: Any third party product used with your Dell computer may require an updated driver from the

third party manufacturer.

NOTICE: Ensure that you are installing software appropriate for your operating system.

Many drivers, such as the keyboard driver, come with your Microsoft® Windows® operating system. You may need to install drivers if you:

• Upgrade your operating system.

• Reinstall your operating system.

• Connect or install a new device.

Identifying Drivers

If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver.

Click the

Under

Click

In the

Click

Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon.

If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver, see the following section, "Reinstalling Drivers and Utilities."

Start

button and click

Pick a Category

System

System Properties

Device Manager

Control Panel

, click

Performance and Maintenance

window, click the

Hardware

tab.

Reinstalling Drivers and Utilities

Using Windows XP Device Driver Rollback

If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.

Click the

Under

Click

In the

Click

Start

button and click

Pick a Category

System

System Properties

Device Manager

Control Panel

, click

Performance and Maintenance

window, click the

Hardware

tab.

Solving Problems 69

Page 72

Right-click the device for which the new driver was installed and click

Click the

Click

Roll Back Driver

If Device Driver Rollback does not resolve the problem, then use System Restore (see page 71) to return your computer to the operating state that existed before you installed the new driver.

Manually Reinstalling Drivers

NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell™ computers.

If you install drivers obtained from other sources, your computer might not work correctly.

After copying the driver files to your hard drive, click the

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Computer

Click

Properties

Click the

Double-click the type of device for which you are installing the driver (for example,

Infrared devices

Double-click the name of the device for which you are installing the driver.

Click the

Click

Install from a list or specific location (Advanced)

Click

Browse

When the name of the appropriate driver appears, click

Click

Finish

Properties

Drivers

tab.

Start

button and right-click

Hardware

Driver

tab and click

and browse to the location to which you previously extracted the driver files.

and restart your computer.

Device Manager

Update Driver

and click

Modems

Resolving Software and Hardware Incompatibilities

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

To resolve incompatibilities using the Hardware Troubleshooter:

Click the

Ty p e

hardware troubleshooter

Click

In the and click

70 Solving Problems

Start

button and click

Hardware Troubleshooter

Help and Support

in the

Search Results

list, click

I need to resolve a hardware conflict on my computer

field and click the arrow to start the search.

list.

Page 73

Restoring Your Operating System

You can restore your operating system in the following ways:

• Microsoft Windows XP System Restore returns your computer to an earlier operating state without affecting data files.

• Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.

Using Microsoft Windows XP System Restore

The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help and Support Center for additional information on using System Restore. To access help, see "Windows Help and Support Center" on page 12.

NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or

recover them.

NOTE: The procedures in this document were written for the Windows default view, so they may not

work if you set your Dell™ computer to the Windows Classic view.

Creating a Restore Point

Click the

Click

Follow the instructions on the screen.

Start

button and click

System Restore

Help and Support

Restoring the Computer to an Earlier Operating State

If problems occur after you install a device driver, use Device Driver Rollback (see page 69) to resolve the problem. If that is unsuccessful, then use System Restore.

NOTICE: Before you restore the computer to an earlier operating state, save and close any open files

and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

Click the

System Restore

Ensure that

Click a calendar date to which you want to restore your computer.

The

Start

button, point to

Restore my computer to an earlier time

Select a Restore Point

All Programs→

Accessories→

System Tools

is selected and click

, and then click

screen provides a calendar that allows you to see and select restore

points. All calendar dates with available restore points appear in boldface type.

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Select a restore point and click

If a calendar date has only one restore point, then that restore point is automatically selected. If two or more restore points are available, click the restore point that you prefer.

Click

The

Restoration Complete

When prompted, click

After the computer restarts, click OK.

screen appears after System Restore finishes collecting data.

Yes

to restart the computer.

To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration.

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Undoing the Last System Restore

NOTICE: Before you undo the last system restore, save and close all open files and exit any open

programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

Click the

System Restore

Click

Undo my last restoration

Enabling System Restore

If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled:

Click the

Click

Performance and Maintenance

Click

System

Click the

Ensure that

Using Dell PC Restore by Symantec

Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computer—including data files—are permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using PC Restore.

Start

button, point to

Start

button and click

System Restore

tab.

Turn off System Restore

All Programs→ Accessories→ System Tools

and click

Control Panel

is unchecked.

, and then click

NOTICE: Using PC Restore permanently deletes all data on the hard drive and removes any applications

or drivers installed after you received your computer. If possible, back up the data before using PC Restore.

72 Solving Problems

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To use PC Restore:

Turn on the computer.

During the boot process, a blue bar with

Immediately upon seeing the blue bar, press <Ctrl><F11>.

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appears at the top of the screen.

If you do not press <Ctrl><F11> in time, let the computer finish restarting, and then restart the computer again.

NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.

On the next screen that appears, click

On the next screen, click

Confirm

Restore

The restore process takes approximately 6–10 minutes to complete.

When prompted, click

NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot.

When prompted, click

Finish

to reboot the computer.

Yes

The computer restarts. Because the computer is restored to its original operating state, the screens that appear, such as the End User License Agreement, are the same ones that appeared the first time the computer was turned on.

Click

The

System Restore

After the computer restarts, click OK.

screen appears and the computer restarts.

Removing PC Restore

NOTICE: PC Restore enables you to restore your computer’s operating system to the condition it was in

when you purchased your computer. It is recommended that you do not remove PC Restore from your computer, even to gain additional hard drive space. If you remove PC Restore from the hard drive, you cannot ever recall it, and you will never be able to use PC Restore to return your computer’s operating system to its original state.

Log on to the computer as a local administrator.

In Windows Explorer, go to

Double-click the filename

NOTE: If you do not log on as a local administrator, a message appears stating that you that you

must do so. Click Quit and log on as a local administrator.

c:\dell\utilities\DSR

DSRIRRemv2.exe

If the partition for PC Restore does not exist, a message appears stating that the partition was not found. Click

Click OK to remove the partition.

Quit

; there is no partition to delete.

Solving Problems 73

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Click

Yes

The partition is deleted and the space. To check the available space, right-click the c:\drive in Windows Explorer and select

Properties

Click

Finish

Restart the computer.

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when a confirmation message appears.

c:\

partition expands to include the newly available disk

to close the

PC Restore Removal

window.

74 Solving Problems

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Adding and Replacing Parts

Before You Begin

This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist:

• You have performed the steps in "Turning Off Your Computer" on page 75 and "Before Working Inside Your Computer" on page 76.

• You have read the safety information in your Dell™

• A component can be replaced or, if purchased separately, installed by performing the removal procedure in reverse order.

Recommended Tools

The procedures in this document may require the following tools:

• Small flat-blade screwdriver

• Phillips screwdriver

• Flash BIOS update program on removable media

Turning Off Your Computer

NOTICE: To avoid losing data, save and close any open files and exit any open programs before you turn

off your computer.

Shut down the operating system:

Save and close any open files, exit any open programs, click the

Turn Off Computer

click

In the

Turn off computer

The computer turns off after the operating system shutdown process finishes.

window, click

Turn o f f

Product Information Guide.

Start

button, and then

Ensure that the computer and any attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for 4 seconds.

Adding and Replacing Parts 75

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Before Working Inside Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform

troubleshooting and simple repairs as authorized in Dell’s product documentation, or as directed by Dell’s online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

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NOTICE: Handle components and cards with care. Do not touch the components or contacts on a card.

Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.

NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable

itself. Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.

NOTICE: To avoid damaging the computer, perform the following steps before you begin working inside

the computer.

Ensure that the work surface is flat and clean to prevent the computer cover from being scratched.

Turn off your computer.

NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it

from the network device.

Disconnect any telephone or telecommunication lines from the computer.

Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board.

NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the

computer.

Remove any installed PC Cards from the PC Card slot.

Close the display and turn the computer upside down on a flat work surface.

76 Adding and Replacing Parts

Page 79

NOTICE: To avoid damaging the system board, you must remove the main battery before you service the

computer.

Slide and hold the battery-bay latch release on the bottom of the computer, and then remove the battery from the bay.

Remove the hard drive (see page 79).

Memory

You can increase your computer memory by installing memory modules on the system board. See page 82 for information on the memory supported by your computer. Install only memory modules that are intended for your computer.

Complete the instructions in "Before You Begin" on page 75.

Turn the computer over, loosen the captive screw in the memory module cover, and lift the cover away from the computer.

Adding and Replacing Parts 77

Page 80

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If you are replacing a memory module, remove the existing module:

Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up.

Remove the module from the connector.

captive screw

memory module cover

78 Adding and Replacing Parts

memory module

securing clips

Page 81

Ground yourself and install the new memory module:

Align the notch in the module edge connector with the tab in the connector slot.

Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it clicks into place. If you do not feel the click, remove the module and reinstall it.

Replace the cover.

NOTICE: If the memory module cover is difficult to close, remove the module and reinstall it. Forcing the

cover to close may damage your computer.

Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet.

Turn on the computer.

As the computer boots, it detects the additional memory and automatically updates the system configuration information.

Start

To confirm the amount of memory installed in the computer, click the

Support

, and then click

Computer Information

button, click

Help and

Hard Drive

NOTE: You need the Operating System CD to install the Microsoft® Windows® operating system. You

also need the Drivers and Utilities CD for your computer to install the drivers and utilities on the new hard drive.

CAUTION: If you remove the hard drive from the computer when the drive is hot, do not touch the metal

housing of the hard drive.

CAUTION: Before working inside your computer, follow the safety instructions located in the Product

Information Guide.

NOTICE: To prevent data loss, turn off your computer before removing the hard drive. Do not remove the

hard drive while the computer is on, in standby mode, or in hibernate mode.

Adding and Replacing Parts 79

Page 82

NOTICE: Hard drives are extremely fragile; even a slight bump can damage the drive.

NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than

Dell.

To replace the hard drive in the hard drive bay:

Follow the procedures in "Before You Begin" on page 75.

Turn the computer over, and remove the hard drive cover screws.

Lift the hard drive cover and remove the screws used to secure the hard drive.

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NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. See

"Protecting Against Electrostatic Discharge" in the Product Information Guide.

Slide the hard drive out of the computer.

Remove the new drive from its packaging.

Save the original packaging for storing or shipping the hard drive.

NOTICE: Use firm and even pressure to slide the drive into place. If you use excessive force, you may

damage the connector.

Slide the hard drive into the bay until it is fully seated.

Replace and tighten the screws.

Install the operating system for your computer with your

Install the drivers and utilities for your computer. For instructions, see "Reinstalling Drivers and Utilities" on page 69.

80 Adding and Replacing Parts

Operating System

CD.

Page 83

Appendix

Specifications

Processor (Inspiron 1200)

Processor type Intel

L1 Trace Cache 32 KB (internal)

L1 Data Cache 32 KB (internal)

L2 cache 1 MB

External bus frequency 400 MHz

Processor (Inspiron 2200)

Processor type Intel

L1 Trace Cache 32 KB (internal)

L1 Data Cache 32 KB (internal)

L2 cache 2 MB

External bus frequency 400 MHz

Celeron® M

Celeron® M or Intel® Pentium® M

System Information

System chipset Intel 910GML+ICH6-M

Data bus width 64 bits

DRAM bus width 64 bits

Processor address bus width 32 bits

Flash EPROM 1 MB

PCI bus 32 bits

Appendix 81

Page 84

PC Card

CardBus controller Texas Instruments PCI 1510 CardBus

controller

PC Card connector one (supports one Type I or Type II cards)

Cards supported 3.3 V and 5 V

PC Card connector size 68 pins

Data width (maximum) PCMCIA 16 bits

CardBus 32 bits

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Memory

Integrated memory 256 MB DDR 1

Memory module connector one SODIMM socket

Memory module capacity 256, 512, and 1 GB

Memory type 2.5-V SODIMM DDR

Minimum memory 256 MB

Maximum memory 1280 MB

Ports and Connectors

Audio microphone connector, stereo

Modem RJ-11 port

Network adapter RJ-45 port

USB three 4-pin USB 2.0 connectors

Video 15-hole connector

Communications

Modem:

Type

Controller

Interface

Network adapter 10/100 Ethernet LAN on system board

headphone/speakers connector

v.90. 56K MDC (modem daughter card)

soft modem

AC’97 internal bus

82 Appendix

Page 85

Video

Video type Intel 910 GML integrated graphics

Video controller Intel GMA900 (Graphics Media

Accelerator)

Video memory 32 MB with 256 MB of system memory

64 MB if system memory is larger than 256 MB

LCD interface LVDS (Low-Voltage Differential Signaling)

Audio

Audio controller SigmaTel STAC9752AT

Stereo conversion 20-bit (analog-to-digital),

20-bit (digital-to-analog)

Interfaces:

Internal

External

Speaker two 4-ohm speakers

Internal speaker amplifier 1-W channel into 4 ohms

Volume controls key combinations, program menus

PCI bus

microphone-in connector and stereo headphones/speakers connector

Display (15 inch) (Inspiron i2200 only)

Type (active-matrix TFT) XGA

Dimensions:

Height

Width

Diagonal

Maximum resolutions:

XGA

Response time (typical)

XGA

Refresh rate 60 Hz

228.1 mm (8.98 inches)

304.1 mm (11.97 inches)

381 mm (15.0 inches)

1024 x 768 at 262 K colors

60-ms rise+fall (maximum)

Appendix 83

Page 86

Display (15 inch) (Inspiron i2200 only) (continued)

Viewing angles:

XGA Horizontal

XGA Vertical

Pixel pitch:

XGA

Power Consumption (

backlight) (typical):

XGA

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Controls

Display (14.1 inch) (Inspiron 1200 or Inspiron 2200)

Type (active-matrix TFT) XGA

Dimensions:

Height

Width

Diagonal

Maximum resolutions:

XGA

Response time (typical)

XGA

Refresh rate 60 Hz

Viewing angles:

XGA Horizontal

XGA Vertical

Pixel pitch:

XGA

Power Consumption (

backlight) (typical):

XGA

Controls

±40°

+10°/–30°

0.297 mm

panel with

6.8 W (maximum)

NOTE: Brightness can be controlled through

key combinations.

214.3 mm max (8.4 inches)

285.7 mm (11.3 inches)

357.1 mm (14.1 inches)

1024 x 768 at 262 K colors

35-ms rise+fall (maximum)

±40°

+10°/–30°

0.279 mm

panel with

6.5 W (maximum)

NOTE: Brightness can be controlled through

key combinations.

84 Appendix

Page 87

Keyboard

Number of keys 87 (U.S. and Canada); 88 (Europe);

87 (Japan)

Layout QWERTY/AZERTY/Kanji

Touch Pad

X/Y position resolution (graphics table mode)

Size:

Width

Height

Battery

Type 8-cell "smart" lithium ion (65 WHr)

Dimensions:

Depth

Height

Width

Weight 0.420 kg (0.88 lb) lithium ion

Voltage 14.8 VDC (lithium ion)

Charge time (approximate) 3 hours

Operating time Battery operating time varies depending on

Life span (approximate) 300 discharge/charge cycles

Temperature range:

Operating

Storage

1000 cpi

59.0-mm (2.32-inch) sensor-active area

43.2-mm (1.70-inch) rectangle

8-cell "smart" nickel-metal hydride (NiMH) (43 WHr)

145.5 mm (5.728 inches)

19.2 mm (0.756 inch)

78.15 mm (3.07 inches)

0.550 kg (1.21 lb) NiMH

9.6 VDC (NiMH)

operating conditions and can be significantly reduced under certain power-intensive conditions

See "Using a Battery" on page 27 for more information on battery life and operating time.

0° to 35°C (32° to 95°F)

–40° to 65°C (–40° to 149°F)

Appendix 85

Page 88

AC Adapter

Input voltage 100–240 VAC

Input current (maximum) 1.5 A

Input frequency 47–63 Hz

Output current 3.16 A (continuous)

Output power 60 W

Rated output voltage 19 VDC

Dimensions:

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Height

Width

Depth

Weight (with cables) 0.27 kg (0.60 lb)

Temperature range:

Operating

Storage

Physical

Height 37.2 mm (1.4 inches)

Width 330 mm (13 inches)

Depth 268 mm (10.6 inches)

Weight with battery (excluding optional equipment for i2200):

With NiMH battery

With lithium-ion battery

29.0 mm (1.14 inches)

49.5 mm (1.95 inches)

114.5 mm (4.50 inches)

0° to 40°C (32° to 104°F)

–40° to 80°C (–40° to 176°F)

2.9 kg (6.39 lb)

2.8 kg (6.17 lb)

Environmental

Temperature range:

Operating

Storage

Relative humidity (maximum):

Operating

Storage

86 Appendix

0° to 40°C (32° to 104°F)

–40° to 65°C (–40° to 149°F)

10% to 90% (noncondensing)

5% to 95% (noncondensing)

Page 89

Environmental (continued)

Maximum vibration (using a random-vibration spectrum that simulates user environment):

Operating

Storage

Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse):

Operating

Storage

Altitude (maximum):

Operating

Storage

0.66 GRMS

1.3 GRMS

142 G

163 G

–15.2 to 3048 m (–50 to 10,000 ft)

–15.2 to 10,668 m (–50 to 35,000 ft)

Using the System Setup Program

Overview

NOTE: Your operating system may automatically configure most of the options available in system setup,

thus overriding options that you set through system setup. For more information on configuring features for your operating system, see the Windows Help and Support Center. To access help, see page 12.

The system setup screens display the current setup information and settings for your computer, such as:

• System configuration

• Boot order

• Boot (start-up) configuration and docking-device configuration settings

• Basic device-configuration settings

• System security and hard-drive password settings

NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do

not change the system setup settings. Certain changes might make your computer work incorrectly.

Viewing the System Setup Screens

Turn on (or restart) your computer.

When the DELL™ logo appears, press <F2> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

Appendix 87

Page 90

System Setup Screens

NOTE: For information about a specific item on a system setup screen, highlight the item and see the

Help area on the screen.

On each screen, the system setup options are listed at the left. To the right of each option is the setting or value for that option. You can change settings that appear as white type on the screen. Options or values that you cannot change (because they are determined by the computer) appear less bright.

The upper-right corner of the screen displays help information for the currently highlighted option; the lower-right corner displays information about the computer. System-setup key functions are listed across the bottom of the screen.

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Commonly Used Options

Certain options require that you reboot the computer for new settings to take effect.

Changing the Boot Sequence

The

boot sequence, or boot order,

start the operating system. You can control the boot sequence and enable/disable devices using the

Boot Order

The

page of system setup.

NOTE: To change the boot sequence on a one-time-only basis, see "Performing a One-Time Boot" on

page 89.

Boot Order

computer, including but not limited to the following:

• USB Diskette Drive

• Hard Drive

• ATAPI CD-ROM Drive

•Network

• Diagnostics

NOTE: You can only boot (start up) your computer from a CD, CD-RW, or DVD drive installed as a

fixed drive.

During the boot routine, the computer starts at the top of the list and scans each enabled device for the operating system start-up files. When the computer finds the files, it stops searching and starts the operating system.

To control the boot devices, select (highlight) a device by pressing the down-arrow or up-arrow key and change its order in the list. To reorder a device in the list, highlight the device and then press <F5> or <F6> to move the highlighted device up or down.

Boot sequence changes take effect as soon as you save the changes and exit system setup.

tells the computer where to look to find the software needed to

page displays a general list of the bootable devices that may be installed in your

88 Appendix

Page 91

Performing a One-Time Boot

You can set a one-time-only boot sequence without entering system setup. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.)

Shut down the computer through the

Connect the computer to an electrical outlet.

Turn on the computer. When the DELL logo appears, press <F12> immediately. If you wait

Start

menu.

too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

When the boot device list appears, highlight the device from which you want to boot and press <Enter>.

The computer boots to the selected device.

The next time you reboot the computer, the previous boot order is restored.

Dell Technical Support Policy (U.S. Only)

Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software programs, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware. In addition to this technician-assisted technical support, online technical support is available at

support.dell.com

Dell provides limited technical support for the computer and any "Dell-installed" software and peripherals manufacturer, including those purchased and/or installed through Dell Software and Peripherals, Readyware, and Custom Factory Integration

Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer.

All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third-party hardware components integrated through CFI for the duration of the computer’s service contract.

. Additional technical support options may be available for purchase.

. Support for third-party software and peripherals is provided by the original

Definition of "Dell-Installed" Software and Peripherals

Dell-installed software includes the operating system and some of the software programs that are installed on the computer during the manufacturing process (Microsoft and so on).

Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or PC Card accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, microphones for telephonic modems, docking stations/port replicators, networking products, and all associated cabling are included.

Office, Norton Antivirus,

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Definition of "Third-Party" Software and Peripherals

Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product.

Macrovision Product Notice

This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless

www.dell.com | support.dell.com

otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

FCC Notices (U.S. Only)

Most Dell computers are classified by the Federal Communications Commission (FCC) as Class B digital devices. To determine which classification applies to your computer, examine all FCC registration labels located on the bottom, side, or back panel of your computer, on card-mounting brackets, and on the cards themselves. If any one of the labels carries a Class A rating, your entire computer is considered to be a Class A digital device. If distinguished by either an FCC ID number or the FCC logo, ( ), your computer is considered to be a Class B digital device.

Once you have determined your computer’s FCC classification, read the appropriate FCC notice. Note that FCC regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference.

• This device must accept any interference received, including interference that may cause undesired operation.

all

labels carry an FCC Class B rating as

Class A

This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.

90 Appendix

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Class B

This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference with radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/television technician for help.

FCC Identification Information

The following information is provided on the device or devices covered in this document in compliance with FCC regulations:

• Model number: PP10S

Company name:

Dell Inc. One Dell Way Round Rock, Texas 78682 USA 512-338-4400

Contacting Dell

To contact Dell electronically, you can access the following websites:

• www.dell.com

•

support.dell.com

premiersupport.dell.com

• medium/large business customers, including Premier, Platinum, and Gold customers)

For specific web addresses for your country, find the appropriate country section in the table below.

NOTE: Toll-free numbers are for use within the country for which they are listed.

When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

(technical support)

(technical support for educational, government, healthcare, and

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Country (City) International Access Code Country Code City Code

Anguilla General Support

Antigua and Barbuda General Support

Argentina (Buenos Aires)

International Access Code: 00

Country Code: 54

www.dell.com | support.dell.com

City Code: 11

Aruba General Support

Australia (Sydney)

International Access Code: 0011

Country Code: 61

City Code: 2

Website: www.dell.com.ar

E-mail: us_latin_services@dell.com

E-mail for desktop and portable computers: la-techsupport@dell.com

E-mail for servers and EMC: la_enterprise@dell.com

Customer Care

Tech Support

Tech Support Services

Sales

E-mail (Australia): au_tech_support@dell.com

E-mail (New Zealand): nz_tech_support@dell.com

Home and Small Business

Government and Business

Preferred Accounts Division (PAD)

Customer Care

Technical Support (portables and desktops)

Technical Support (servers and workstations)

Corporate Sales

Transaction Sales

Fax

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

toll-free: 800-335-0031

1-800-805-5924

toll-free: 0-800-444-0730

toll-free: 0-800-444-0733

toll-free: 0-800-444-0724

0-810-444-3355

toll-free: 800-1578

1-300-655-533

toll-free: 1-800-633-559

toll-free: 1-800-060-889

toll-free: 1-800-819-339

toll-free: 1-300-655-533

toll-free: 1-800-733-314

toll-free: 1-800-808-385

toll-free: 1-800-808-312

toll-free: 1-800-818-341

92 Appendix

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Country (City) International Access Code

Department Name or Service Area,

Website and E-Mail Address Country Code City Code

Austria (Vienna)

International Access Code: 900

Country Code: 43

City Code: 1

Website: support.euro.dell.com

E-mail: tech_support_central_europe@dell.com

Home/Small Business Sales

Home/Small Business Fax

Home/Small Business Customer Care

Preferred Accounts/Corporate Customer Care

Home/Small Business Technical Support

Preferred Accounts/Corporate Technical Support

Switchboard

Bahamas General Support

Barbados General Support

Belgium (Brussels)

International Access Code: 00

Country Code: 32

City Code: 2

Website: support.euro.dell.com

E-mail for French-speaking Customers:

support.euro.dell.com/be/fr/emaildell/

Technical Support

Technical Support Fax

Customer Care

Corporate Sales

Fax

Switchboard

Bermuda General Support

Bolivia General Support

Brazil

International Access Code: 00

Country Code: 55

City Code: 51

Website: www.dell.com/br

Customer Support, Technical Support

Technical Support Fax

Customer Care Fax

Sales

British Virgin Islands General Support

Brunei

Country Code: 673

Customer Technical Support (Penang, Malaysia)

Customer Service (Penang, Malaysia)

Transaction Sales (Penang, Malaysia)

Area Codes,

Local Numbers, and

Toll-Free Numbers

0820 240 530 00

0820 240 530 49

0820 240 530 14

0820 240 530 16

0820 240 530 14

0660 8779

0820 240 530 00

toll-free: 1-866-278-6818

1-800-534-3066

02 481 92 88

02 481 92 95

02 713 15 .65

02 481 91 00

02 481 92 99

02 481 91 00

1-800-342-0671

toll-free: 800-10-0238

0800 90 3355

51 481 5470

51 481 5480

0800 90 3390

toll-free: 1-866-278-6820

604 633 4966

604 633 4949

604 633 4955

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Country (City) International Access Code Country Code City Code

Canada (North York, Ontario)

International Access Code: 011

www.dell.com | support.dell.com

Cayman Islands General Support

Chile (Santiago)

Country Code: 56

City Code: 2

Online Order Status: www.dell.ca/ostatus

AutoTech (automated technical support)

Customer Care (Home Sales/Small Business)

Customer Care (med./large business, government)

Technical Support (Home Sales/Small Business)

Technical Support (med./large bus., government)

Sales (Home Sales/Small Business)

Sales (med./large bus., government)

Spare Parts Sales & Extended Service Sales

Sales, Customer Support, and Technical Support

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

toll-free: 1-800-247-9362

toll-free: 1-800-847-4096

toll-free: 1-800-326-9463

toll-free: 1-800-847-4096

toll-free: 1-800-387-5757

toll-free: 1-800-387-5752

toll-free: 1-800-387-5755

1 866 440 3355

1-800-805-7541

toll-free: 1230-020-4823

94 Appendix

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Country (City) International Access Code Country Code City Code

China (Xiamen)

Country Code: 86

City Code: 592

Department Name or Service Area,

Website and E-Mail Address

Technical Support website: support.dell.com.cn

Technical Support E-mail: cn_support@dell.com

Customer Care E-mail: customer_cn@dell.com

Technical Support Fax

Technical Support (Dell™ Dimension™ and Inspiron™)

Technical Support (OptiPlex™, Latitude™, and Dell Precision™)

Technical Support (servers and storage)

Technical Support (projectors, PDAs, printers, switches, routers, and so on)

Area Codes,

Local Numbers, and

Toll-Free Numbers

818 1350

toll-free: 800 858 2969

toll-free: 800 858 0950

toll-free: 800 858 0960

toll-free: 800 858 2920

Customer Care

Customer Care Fax

Home and Small Business

Preferred Accounts Division

Large Corporate Accounts GCP

Large Corporate Accounts Key Accounts

Large Corporate Accounts North

Large Corporate Accounts North Government and Education

Large Corporate Accounts East

Large Corporate Accounts East Government and Education

Large Corporate Accounts Queue Team

Large Corporate Accounts South

Large Corporate Accounts West

Large Corporate Accounts Spare Parts

Colombia General Support

Costa Rica General Support

toll-free: 800 858 2060

592 818 1308

toll-free: 800 858 2222

toll-free: 800 858 2557

toll-free: 800 858 2055

toll-free: 800 858 2628

toll-free: 800 858 2999

toll-free: 800 858 2955

toll-free: 800 858 2020

toll-free: 800 858 2669

toll-free: 800 858 2572

toll-free: 800 858 2355

toll-free: 800 858 2811

toll-free: 800 858 2621

980-9-15-3978

0800-012-0435

Appendix 95

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Country (City) International Access Code Country Code City Code

Czech Republic (Prague)

International Access Code: 00

Country Code: 420

www.dell.com | support.dell.com

Denmark (Copenhagen)

International Access Code: 00

Country Code: 45

Dominica General Support

Dominican Republic General Support

Ecuador General Support

El Salvador General Support

Finland (Helsinki)

International Access Code: 990

Country Code: 358

City Code: 9

Website: support.euro.dell.com

E-mail: czech_dell@dell.com

Technical Support

Customer Care

Fax

Tech Fax

Switchboard

Website: support.euro.dell.com

E-mail: support.euro.dell.com/dk/da/emaildell/

Technical Support

Customer Care (Relational)

Home/Small Business Customer Care

Switchboard (Relational)

Switchboard Fax (Relational)

Switchboard (Home/Small Business)

Switchboard Fax (Home/Small Business)

Website: support.euro.dell.com

E-mail: support.euro.dell.com/fi/fi/emaildell/

Technical Support

Customer Care

Fax

Switchboard

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

22537 2727

22537 2707

22537 2714

22537 2728

22537 2711

7023 0182

7023 0184

3287 5505

3287 1200

3287 1201

3287 5000

3287 5001

toll-free: 1-866-278-6821

1-800-148-0530

toll-free: 999-119

01-899-753-0777

09 253 313 60

09 253 313 38

09 253 313 99

09 253 313 00

96 Appendix

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Country (City) International Access Code Country Code City Code

France (Paris) (Montpellier)

International Access Code: 00

Country Code: 33

City Codes: (1) (4)

Germany (Langen)

International Access Code: 00

Country Code: 49

City Code: 6103

Department Name or Service Area,

Website and E-Mail Address

Website: support.euro.dell.com

E-mail: support.euro.dell.com/fr/fr/emaildell/

Home and Small Business

Technical Support

Customer Care

Switchboard

Switchboard (calls from outside of France)

Sales

Fax

Fax (calls from outside of France)

Corporate

Technical Support

Customer Care

Switchboard

Sales

Fax

Website: support.euro.dell.com

E-mail: tech_support_central_europe@dell.com

Technical Support

Home/Small Business Customer Care

Global Segment Customer Care

Preferred Accounts Customer Care

Large Accounts Customer Care

Public Accounts Customer Care

Switchboard

Area Codes,

Local Numbers, and

Toll-Free Numbers

0825 387 270

0825 823 833

0825 004 700

04 99 75 40 00

0825 004 700

0825 004 701

04 99 75 40 01

0825 004 719

0825 338 339

01 55 94 71 00

01 55 94 71 01

06103 766-7200

0180-5-224400

06103 766-9570

06103 766-9420

06103 766-9560

06103 766-9555

06103 766-7000

Appendix 97

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Country (City) International Access Code Country Code City Code

Greece

International Access Code: 00

Country Code: 30

www.dell.com | support.dell.com

Grenada General Support

Guatemala General Support

Guyana General Support

Hong Kong

International Access Code: 001

Country Code: 852

India Technical Support

Website: support.euro.dell.com

E-mail: support.euro.dell.com/gr/en/emaildell/

Technical Support

Gold Service Technical Support

Switchboard

Gold Service Switchboard

Sales

Fax

Website: support.ap.dell.com

Technical Support E-mail: apsupport@dell.com

Technical Support (Dimension and Inspiron)

Technical Support (OptiPlex, Latitude, and Dell Precision)

Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault™)

Customer Care

Large Corporate Accounts

Global Customer Programs

Medium Business Division

Home and Small Business Division

Sales (Large Corporate Accounts)

Sales (Home and Small Business)

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

00800-44 14 95 18

00800-44 14 00 83

2108129810

2108129811

2108129800

2108129812

toll-free: 1-866-540-3355

1-800-999-0136

toll-free: 1-877-270-4609

2969 3188

2969 3191

2969 3196

3416 0910

3416 0907

3416 0908

3416 0912

2969 3105

1600 33 8045

1600 33 8044

1600 33 8046

98 Appendix