Dell PowerEdge R230 Service Manual

Dell PowerEdge R230

Owner's Manual

Regulatory Model: E33S Series

Regulatory Type: E33S001

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2017 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

2019 - 10

Rev. A05

Contents

1 About the PowerEdge R230 systems..............................................................................................	8
Supported configurations on PowerEdge R230 systems................................................................................................	9
Supported configurations on PowerEdge R230 systems................................................................................................	9
Front panel features and indicators...................................................................................................................................	10
LCD panel features.........................................................................................................................................................	13
Back panel features and indicators....................................................................................................................................	15
Diagnostic indicators............................................................................................................................................................	16
Diagnostic indicators on the front panel......................................................................................................................	16
Hard drive indicator codes.............................................................................................................................................	17
NIC indicator codes........................................................................................................................................................	18
iDRAC Direct LED indicator codes...............................................................................................................................	18
Non-redundant cabled power supply unit indicator codes.......................................................................................	19
Locating service tag of your system..................................................................................................................................	19
2 Documentation resources...........................................................................................................	20
3 Technical specifications..............................................................................................................	22
Chassis dimensions..............................................................................................................................................................	22
Chassis weight.....................................................................................................................................................................	23
Processor specifications.....................................................................................................................................................	23
Expansion bus specifications..............................................................................................................................................	23
Memory specifications........................................................................................................................................................	23
Power specifications...........................................................................................................................................................	24
Storage controller specifications.......................................................................................................................................	24
Drive specifications.............................................................................................................................................................	24
Hard drives.....................................................................................................................................................................	24
Optical drive...................................................................................................................................................................	24
Ports and connectors specifications.................................................................................................................................	25
USB ports.......................................................................................................................................................................	25
NIC ports........................................................................................................................................................................	25
iDRAC8............................................................................................................................................................................	25
Serial connector.............................................................................................................................................................	25
VGA ports.......................................................................................................................................................................	25
SD vFlash........................................................................................................................................................................	25
Connectors specifications..................................................................................................................................................	25
Video specifications.............................................................................................................................................................	26
Environmental specifications.............................................................................................................................................	26
4 Initial system setup and configuration..........................................................................................	28
Setting up your system.......................................................................................................................................................	28
iDRAC configuration............................................................................................................................................................	28
Options to set up iDRAC IP address...........................................................................................................................	28
Options to install the operating system............................................................................................................................	29
Methods to download firmware and drivers..............................................................................................................	29

Contents 3

5 Pre-operating system management applications...........................................................................	30
Navigation keys....................................................................................................................................................................	30
System Setup.......................................................................................................................................................................	30
Entering System Setup..................................................................................................................................................	31
System Setup details.....................................................................................................................................................	31
System BIOS Settings details.......................................................................................................................................	31
System Information details...........................................................................................................................................	32
Memory Settings details...............................................................................................................................................	32
Processor Settings details............................................................................................................................................	33
SATA Settings details....................................................................................................................................................	34
Boot Settings details.....................................................................................................................................................	35
Network Settings screen details..................................................................................................................................	35
Integrated Devices details............................................................................................................................................	36
Serial Communication details........................................................................................................................................	37
System Profile Settings details....................................................................................................................................	37
System Security Settings details.................................................................................................................................	38
Secure Boot Custom Policy Settings screen details.................................................................................................	39
Miscellaneous Settings details.....................................................................................................................................	40
About Boot Manager..........................................................................................................................................................	40
Viewing Boot Manager.................................................................................................................................................	40
Boot Manager main menu.............................................................................................................................................	41
About Dell Lifecycle Controller...........................................................................................................................................	41
Changing the boot order.....................................................................................................................................................	41
Choosing the system boot mode.......................................................................................................................................	41
Creating a system or setup password..............................................................................................................................	42
Using your system password to secure your system.....................................................................................................	42
Deleting or changing system and setup password..........................................................................................................	43
Operating with a setup password enabled.......................................................................................................................	43
Embedded systems management.....................................................................................................................................	43
iDRAC Settings utility..........................................................................................................................................................	43
Entering the iDRAC Settings utility.............................................................................................................................	44
Changing the thermal settings.....................................................................................................................................	44
6 Installing and removing system components.................................................................................	45
Safety instructions..............................................................................................................................................................	45
Before working inside your system...................................................................................................................................	45
After working inside your system......................................................................................................................................	45
Recommended tools...........................................................................................................................................................	46
Front bezel (optional).........................................................................................................................................................	46
Installing the optional front bezel.................................................................................................................................	46
Removing the optional front bezel..............................................................................................................................	47
System cover.......................................................................................................................................................................	48
Removing the system cover........................................................................................................................................	48
Installing the system cover...........................................................................................................................................	49
Inside the system.................................................................................................................................................................	50
Intrusion switch...................................................................................................................................................................	52
Removing the intrusion switch....................................................................................................................................	52
Installing the intrusion switch.......................................................................................................................................	53

4 Contents

Cooling shroud.....................................................................................................................................................................	54
Removing the cooling shroud.......................................................................................................................................	54
Installing the cooling shroud.........................................................................................................................................	55
System memory...................................................................................................................................................................	56
General memory module installation guidelines..........................................................................................................	57
Sample memory configurations...................................................................................................................................	58
Removing a memory module........................................................................................................................................	59
Installing a memory module..........................................................................................................................................	60
Hard drives............................................................................................................................................................................	61
Supported hard drive configurations ..........................................................................................................................	61
Removing a 3.5-inch hot swappable hard drive carrier blank..................................................................................	62
Installing a 3.5-inch hot swappable hard drive carrier blank....................................................................................	62
Removing a 3.5-inch cabled hard drive carrier..........................................................................................................	63
Removing a cabled hard drive from a hard drive carrier..........................................................................................	64
Installing a cabled hard drive into a hard drive carrier..............................................................................................	65
Installing a 3.5-inch cabled hard drive carrier............................................................................................................	66
Removing a hot swappable hard drive carrier............................................................................................................	67
Removing a hot swappable hard drive from a hard drive carrier............................................................................	68
Installing a hot swappable hard drive into a hot swappable hard drive carrier......................................................	69
Installing a hot swappable hard drive carrier..............................................................................................................	70
Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter................................................	71
Installing a 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard drive carrier................................	72
Removing a 3.5-inch hard drive adapter from a 3.5-inch hot swappable hard drive carrier...............................	73
Removing a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter...........................................	74
Hard drive cabling diagrams.........................................................................................................................................	75
Optical drive (optional).......................................................................................................................................................	78
Removing the optional optical drive............................................................................................................................	78
Installing the optional optical drive...............................................................................................................................	79
Cooling fans..........................................................................................................................................................................	80
Removing the cooling fan blank....................................................................................................................................	81
Installing the cooling fan blank......................................................................................................................................	81
Removing a cooling fan.................................................................................................................................................	82
Installing a cooling fan...................................................................................................................................................	83
Internal USB memory key (optional).................................................................................................................................	84
Replacing the optional internal USB memory key......................................................................................................	84
Expansion cards and expansion card riser........................................................................................................................	85
Expansion card installation guidelines.........................................................................................................................	86
Removing the expansion card riser.............................................................................................................................	86
Installing the expansion card riser................................................................................................................................	87
Removing an expansion card.......................................................................................................................................	88
Installing an expansion card..........................................................................................................................................	90
SD vFlash card (optional)....................................................................................................................................................	91
Removing the optional SD vFlash card........................................................................................................................	91
Installing an optional SD vFlash card...........................................................................................................................	92
iDRAC port card (optional)................................................................................................................................................	92
Removing the optional iDRAC port card....................................................................................................................	93
Installing the optional iDRAC port card.......................................................................................................................	94
Heat sink and processor.....................................................................................................................................................	95
Removing the heat sink................................................................................................................................................	95
Removing the processor...............................................................................................................................................	97

Contents 5

Installing the processor.................................................................................................................................................	99
Installing the heat sink..................................................................................................................................................	101
Power supply unit..............................................................................................................................................................	102
Removing a cabled power supply unit.......................................................................................................................	103
Installing a cabled power supply unit.........................................................................................................................	104
System battery ..................................................................................................................................................................	104
Replacing the system battery.....................................................................................................................................	105
Hard drive backplane.........................................................................................................................................................	106
Removing the hard drive backplane..........................................................................................................................	106
Installing the hard drive backplane.............................................................................................................................	108
Control panel assembly......................................................................................................................................................	110
Removing the LCD control panel assembly...............................................................................................................	110
Installing the LCD control panel assembly..................................................................................................................	111
Removing the LED control panel assembly...............................................................................................................	113
Installing the LED control panel assembly..................................................................................................................	114
System board......................................................................................................................................................................	116
Removing the system board........................................................................................................................................	116
Installing the system board..........................................................................................................................................	118
Trusted Platform Module..................................................................................................................................................	120
Installing the Trusted Platform Module......................................................................................................................	121
Initializing the TPM for BitLocker users.....................................................................................................................	121
Initializing the TPM for TXT users..............................................................................................................................	122
7 Using system diagnostics...........................................................................................................	123
Dell Embedded System Diagnostics................................................................................................................................	123
When to use the Embedded System Diagnostics....................................................................................................	123
Running the Embedded System Diagnostics from Boot Manager........................................................................	123
Running the Embedded System Diagnostics from the Dell Lifecycle Controller.................................................	123
System diagnostics controls.......................................................................................................................................	124
8 Jumpers and connectors............................................................................................................	125
System board jumpers and connectors..........................................................................................................................	125
System board jumper settings..........................................................................................................................................	126
Disabling a forgotten password........................................................................................................................................	126
9 Troubleshooting your system.....................................................................................................	128
Troubleshooting system startup failure...........................................................................................................................	128
Troubleshooting external connections............................................................................................................................	128
Troubleshooting the video subsystem............................................................................................................................	129
Troubleshooting a USB device.........................................................................................................................................	129
Troubleshooting a serial input and output device..........................................................................................................	129
Troubleshooting a NIC.......................................................................................................................................................	130
Troubleshooting a wet system.........................................................................................................................................	130
Troubleshooting a damaged system.................................................................................................................................	131
Troubleshooting the system battery...............................................................................................................................	132
Troubleshooting power supply units................................................................................................................................	132
Troubleshooting power source problems..................................................................................................................	132
Power supply unit problems........................................................................................................................................	133
Troubleshooting cooling problems...................................................................................................................................	133

6 Contents

Troubleshooting cooling fans............................................................................................................................................	133
Troubleshooting system memory.....................................................................................................................................	134
Troubleshooting an internal USB key..............................................................................................................................	135
Troubleshooting a micro SD card.....................................................................................................................................	135
Troubleshooting an optical drive......................................................................................................................................	136
Troubleshooting a drive or SSD.......................................................................................................................................	136
Troubleshooting a storage controller...............................................................................................................................	137
Troubleshooting expansion cards.....................................................................................................................................	137
Troubleshooting processors.............................................................................................................................................	138
System messages..............................................................................................................................................................	138
Warning messages.......................................................................................................................................................	138
Diagnostic messages...................................................................................................................................................	138
Alert messages.............................................................................................................................................................	139
10 Getting help............................................................................................................................	140
Contacting Dell EMC.........................................................................................................................................................	140
Documentation feedback..................................................................................................................................................	140
Accessing system information by using QRL.................................................................................................................	140

Contents 7

1

About the PowerEdge R230 systems

The Dell PowerEdge R230 is a single socket rack server and supports the following hardware configuration:

Component	Quantity
Processor	The server supports one processor from these product families
	• Intel E3-1200 v5 or v6 series
	• Intel Core i3 6100 series
	• Intel Celeron G3900 series
	• Intel Celeron G3930
	• Intel Pentium G4500 series
	• Intel Pentium G4600 series
Memory modules	Up to four DIMMS
Hard drives	Up to four hard drives

Topics:

•Supported configurations on PowerEdge R230 systems

•Supported configurations on PowerEdge R230 systems

•Front panel features and indicators

•Back panel features and indicators

•Diagnostic indicators

•Locating service tag of your system

8 About the PowerEdge R230 systems

Supported configurations on PowerEdge R230 systems

Figure 1. System view with supported configurations

Supported configurations on PowerEdge R230 systems

NOTE: Your system supports internal, hot swappable hard drives and cabled hard drives.

About the PowerEdge R230 systems

9

Table 1. Supported configurations on PowerEdge R230 systems

PowerEdge R230 Systems	Configurations
Two hard drive systems	Up to two 3.5-inch cabled hard drives with non-redundant cabled power supply unit (PSU)
Four hard drive systems	Up to four 3.5- inch cabled hard drives with non-redundant cabled PSU
	Up to four 2.5-inch hot swappable hard drives in 3.5-inch hard drive adapters, with non-redundant
	cabled PSU
	Up to four 3.5-inch hot swappable hard drives with non-redundant cabled PSU

Front panel features and indicators

Figure 2. Front panel features and indicators — four 3.5-inch or 2.5-inch hot swappable hard drive chassis

Table 2. Front panel features and indicators — four 3.5-inch or 2.5-inch hot swappable hard drive chassis

Item Indicator, button, or Icon Description connector

1	Power-on indicator, power	Enables you to know the power status of the system. The power-
	button	on indicator glows when the system power is on. The power button
		controls the power supply output to the system.
			NOTE: On ACPI-compliant operating systems, turning
			off the system using the power button causes the
			system to perform a graceful shutdown before power to
			the system is turned off.
2	NMI button	Enables you to troubleshoot software and device driver errors
		when running certain operating systems. This button can be
		pressed by using the end of a paper clip.
		Use this button only if directed to do so by qualified support
		personnel or by the operating system's documentation.
3	System identification button	Enables you to locate a particular system within a rack. The
		identification buttons are on the front and back panels. When one
		of these buttons is pressed, the LCD panel on the front and the
		system status indicator on the back flash until one of the buttons is
		pressed again.
		Press the button to turn the system ID on and off.
		If the system stops responding during POST, press and hold the
		system ID button for more than five seconds to enter BIOS
		progress mode.
		To reset iDRAC (if not disabled in F2 iDRAC setup) press and hold
		the button for more than 15 seconds.
4	Video connector	Enables you to connect a display to the system.
5	LCD menu buttons	Enable you to navigate the control panel LCD menu.

10 About the PowerEdge R230 systems

Item	Indicator, button, or	Icon	Description
	connector
6	LCD panel		Displays system ID, status information, and system error messages.
			See LCD panel features.
				NOTE: LCD panel is not available in a cabled hard drive
				chassis.
7	USB management port/iDRAC		Functions as a regular USB port or provides access to the iDRAC
	Direct port		Direct features. For more information, see the iDRAC User’s Guide
			at Dell.com/idracmanuals.
8	USB connector		Enables you to connect USB devices to the system. The port is
			USB 2.0-compliant.
9	Information tag		Contains system information such as service tag, NIC, MAC
			address for your reference. The information tag is a slide-out label
			panel.
10	Hard drives		Enables you to install up to four 3.5-inch hot swappable hard drives
			or up to four 2.5-inch hot swappable hard drives in 3.5-inch hot
			swappable adapters.
11	Optical drive (optional)		Enables you to install an optional slim SATA DVD-ROM drive or
			DVD+/-RW drive.

Figure 3. Front panel features and indicators — four 3.5-inch cabled hard drive chassis

Table 3. Front panel features and indicators — four 3.5-inch cabled hard drive chassis

Item	Indicator, Button, or	Icon	Description
	Connector
1	Power-on indicator, power		Enables you to know the power status of the system. The power-
	button		on indicator glows when the system power is on. The power button
			controls the power supply output to the system.
				NOTE: On ACPI-compliant operating systems, turning
				off the system using the power button causes the
				system to perform a graceful shutdown before power to
				the system is turned off.
2	NMI button		Enables you to troubleshoot software and device driver errors
			when running certain operating systems. This button can be
			pressed by using the end of a paper clip.
			Use this button only if directed to do so by qualified support
			personnel or by the operating system's documentation.
3	System identification button		Enables you to locate a particular system within a rack. The
			identification buttons are on the front and back panels. When one
			of these buttons is pressed, the LCD panel on the front and the

system status indicator on the back flash until one of the buttons is pressed again.

Press the button to turn the system ID on or off. If the system stops responding during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode.

About the PowerEdge R230 systems

11

Item	Indicator, Button, or	Icon	Description
	Connector
			To reset the iDRAC (if not disabled in F2 iDRAC setup) press and
			hold the button for more than 15 seconds.
4	Video connector		Enables you to connect a display to the system.
5	Diagnostic indicators		The diagnostic indicator glows to display error status. For more
			information, see Diagnostic indicators on the front panel.
6	USB connectors		Enable you to connect USB devices to the system. The port is USB
			2.0-compliant.
7	Information tag		Contains system information such as service tag, NIC, MAC
			address for your reference. The information tag is a slide-out label
			panel.
8	Hard drives		Enables you to install up to four 3.5-inch cabled hard drives.
9	Optical drive (optional)		Enables you to install an optional slim SATA DVD-ROM drive or
			DVD+/-RW drive.

Figure 4. Front panel features and indicators — two 3.5-inch cabled hard drive chassis

Table 4. Front panel features and indicators — two 3.5-inch cabled hard drive chassis

Item Indicator, Button, or Icon Description

Connector

1	Power-on indicator, power	Enables you to know the power status of the system. The
	button	power-on indicator glows when the system power is on.
		The power button controls the power supply output to the
		system.
			NOTE: On ACPI-compliant operating systems,
			turning off the system using the power button
			causes the system to perform a graceful
			shutdown before power to the system is turned
			off.

2NMI button

3System identification button

Enables you to troubleshoot software and device driver errors when running certain operating systems. This button can be pressed by using the end of a paper clip.

Use this button only if directed to do so by qualified support personnel or by the operating system's documentation.

Enables you to locate a particular system within a rack. The identification buttons are on the front and back panels. When one of these buttons is pressed, the LCD panel on the front and the system status indicator on the back flash until one of the buttons is pressed again.

Press the button to turn the system ID on or off. If the system stops responding during POST, press and hold the

12 About the PowerEdge R230 systems

Item	Indicator, Button, or	Icon	Description
	Connector
			system ID button for more than five seconds to enter BIOS
			progress mode.
			To reset the iDRAC (if not disabled in F2 iDRAC setup)
			press and hold the button for more than 15 seconds.
4	Video connector		Enables you to connect a display to the system.
5	Hard drives		Enables you to install up to two 3.5-inch cabled hard drives.
6	Diagnostic indicators		The diagnostic indicator glows to display error status. For
			more information, see Diagnostic indicators on the front
			panel.
7	USB connectors		Enable you to connect USB devices to the system. The
			port is USB 2.0-compliant.
8	Information tag		Contains system information such as service tag, NIC,
			MAC address for your reference. The information tag is a
			slide-out label panel.
9	Optical drive (optional)		Enables you to install an optional slim SATA DVD-ROM
			drive or DVD+/-RW drive.

LCD panel features

The system's LCD panel provides system information and status and error messages to indicate if the system is operating correctly or if the system needs attention. For more information about the error messages, see the Dell Event and Error Messages Reference Guide at

Dell.com/openmanagemanuals > OpenManage software.

•The LCD backlight turns blue during normal operating conditions and turns amber to indicate an error condition.

•The LCD backlight is turned off when the system is in standby mode and can be turned on by pressing either the Select, Left, or Right button on the LCD panel.

•The LCD backlight remains OFF if LCD messaging is turned off through the iDRAC utility, the LCD panel, or other tools.

Figure 5. LCD panel Features

1.Left

2.Select

3.Right

Button	Description
Left	Moves the cursor back in one-step increments.
Select	Selects the menu item highlighted by the cursor.
Right	Moves the cursor forward in one-step increments.
	During message scrolling:
	• Press once to increase scrolling speed
	• Press again to stop
	• Press again to return to the default scrolling speed
	• Press again to repeat the cycle

About the PowerEdge R230 systems

13

Home screen

The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors. When the system is in standby mode, the LCD backlight turns off after five minutes of inactivity if there are no error messages. Press one of the three navigation buttons (Select, Left, or Right) to view the Home screen.

To navigate to the Home screen from another menu, complete the following steps:

1.Press and hold the up arrow until the Home icon is displayed.

2.Select the Home icon.

3.On the Home screen, press the Select button to enter the main menu.

Setup menu

NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next action.

Option	Description
iDRAC	Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP,
	Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two
	separate DNS entries are available.
Set error	Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This enables
	you to match an LCD message with an SEL entry.
	Select Simple to view LCD error messages in a simplified user-friendly description. For more information about
	error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals >
	OpenManage software.
Set home	Select the default information to be displayed on the Home screen. See View menu section for the options and
	option items that can be set as the default on the Home screen.

View menu

NOTE: When you select an option in the View menu, you must confirm the option before proceeding to the next action.

Option	Description
iDRAC IP	Displays the IPv4 or IPv6 addresses for iDRAC8. Addresses include DNS (Primary and Secondary), Gateway,
	IP, and Subnet (IPv6 does not have Subnet).
MAC	Displays the MAC addresses for iDRAC, iSCSI, or Network devices.
Name	Displays the name of the Host, Model, or User String for the system.
Number	Displays the Asset tag or the Service tag for the system.
Power	Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the Set
	home submenu of the Setup menu.
Temperature	Displays the temperature of the system in Celsius or Fahrenheit. The display format can be configured in the Set
	home submenu of the Setup menu.

14 About the PowerEdge R230 systems

Back panel features and indicators

Figure 6. Back panel features and indicators

Table 5. Back panel features and indicators

Item Indicator, button, or Icon Description connector

1Serial connector

2System identification button

3vFlash card slot (optional)

4iDRAC port (optional)

5USB connectors (2)

6PCIe expansion card slot (x8 slot, low profile)

7PCIe expansion card slot (x16 slot, full height)

8Power supply unit (PSU)

9Ethernet connectors

10System identification connector

11Video connector

Enables you to connect a serial device to the system.

Enables you to locate a particular system within a rack. The identification buttons are on the front and back panels. When one of these buttons is pressed, the LCD panel on the front and the system status indicator on the back flash until one of the buttons is pressed again.

Press the button to turn the system ID on or off. If the system stops responding during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode.

To reset the iDRAC (if not disabled in F2 iDRAC setup) press and hold the button for more than 15 seconds.

Enables you to connect the vFlash card.

Enables you to install a dedicated management port card.

Enable you to connect USB devices to the system. The port is USB 3.0-compliant.

Enables you to connect a PCI Express expansion card.

Enables you to install one 250 W AC PSU.

Enable you to connect integrated 10/100/1000 Mbps NIC connector.

Connects the optional system status indicator assembly through the optional cable management arm.

Enables you to connect a VGA display to the system.

About the PowerEdge R230 systems

15

Diagnostic indicators

The diagnostic indicators on the system indicate operation and error status.

Diagnostic indicators on the front panel

NOTE: No diagnostic indicators are lit when the system is turned off. To start the system, plug it into a working power source and press the power button.

Table 6. Diagnostic indicators

Icon

Description

Condition

Corrective action

Health indicator	The indicator turns solid blue if the
	system is in good health.
	The indicator flashes amber:
	• When the system is turned on.
	• When the system is in standby.
	• If any error condition exists. For
	example, a failed fan, PSU, or a
	hard drive.

None required.

Check the System Event Log or system messages for the specific issue. For more information about error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software.

The POST process is interrupted without any video output due to invalid memory configurations. See the Getting help section.

Hard drive	The indicator flashes amber if there is
indicator	a hard drive error.

Check the System Event Log to determine the hard drive that has an error. Run the appropriate Online Diagnostics test. Restart the system and run embedded diagnostics (ePSA). If the hard drives are configured in a RAID array, restart the system and enter the host adapter configuration utility program.

Electrical indicator	The indicator flashes amber if the
	system experiences an electrical error
	(for example, voltage out of range, or
	a failed power supply unit (PSU) or
	voltage regulator).
Temperature	The indicator flashes amber if the
indicator	system experiences a thermal error
	(for example, the ambient
	temperature is out of range or fan
	failure).

Check the System Event Log or system messages for the specific issue. If it is due to a problem with the PSU, check the LED on the PSU. Reseat the PSU. If the problem persists, see the Getting help section.

Ensure that none of the following conditions exist:

•A cooling fan has been removed or has failed.

•System cover, cooling shroud, EMI filler panel, memory module blank, or back filler bracket is removed.

•Ambient temperature is too high.

•External airflow is obstructed.

Memory indicator The indicator flashes amber if a memory error occurs.

See the Getting help section.

Check the system event log or system messages for the location of the failed memory. Reseat the memory module. If the problem persists, see the Getting help section.

16 About the PowerEdge R230 systems

Hard drive indicator codes

Each hard drive carrier has an activity indicator and a status indicator. The indicators provide information about the current status of the hard drive. The activity LED indicates whether hard drive is currently in use or not. The status LED indicates the power condition of the hard drive.

Figure 7. Hard drive indicators

1.Hard drive activity indicator

2.Hard drive status indicator

3.Hard drive

NOTE: If the hard drive is in the Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does not turn on.

Table 7. Hard drive indicator codes
Drive-status indicator pattern	Condition
Flashes green twice per second	Identifying drive or preparing for removal.
Off	Drive ready for insertion or removal.
		NOTE: The drive status indicator remains off until all hard
		drives are initialized after the system is turned on. Drives are
		not ready for insertion or removal during this time.
Flashes green, amber, and then turns off	Predicted drive failure
Flashes amber four times per second	Drive failed
Flashes green slowly	Drive rebuilding
Steady green	Drive online

Flashes green for three seconds, amber for three seconds, and Rebuild stopped then turns off after six seconds

About the PowerEdge R230 systems

17

NIC indicator codes

The NIC on the back panel has an indicator that provides information about the network activity and link status. The activity LED indicates whether the NIC is currently connected or not. The link LED indicates the speed of the connected network.

Figure 8. NIC Indicator Codes

1.link indicator

2.activity indicator

Table 8. NIC indicators
Convention	Status	Condition
A	Link and activity indicators are off.	The NIC is not connected to the network.
B	Link indicator is green.	The NIC is connected to a valid network at its maximum
		port speed (1 Gbps or 10 Gbps).
C	Link indicator is amber	The NIC is connected to a valid network at less than its
		maximum port speed.
D	Activity indicator is flashing. green	Network data is being sent or received.

iDRAC Direct LED indicator codes

The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem.

NOTE: The iDRAC Direct LED indicator does not turn on when the USB port is used in the USB mode.

1. iDRAC Direct status indicator

18 About the PowerEdge R230 systems

The iDRAC Direct LED indicator table describes iDRAC Direct activity when configuring iDRAC Direct by using the management port (USB XML Import).

Table 9. iDRAC Direct LED indicators
Convention	iDRAC Direct LED	Condition
	indicator pattern
A	Green	Turns green for a minimum of two seconds to indicate the start and end of a
		file transfer.
B	Flashing green	Indicates file transfer or any operation tasks.
C	Green and turns off	Indicates that the file transfer is complete.
D	Not lit	Indicates that the USB is ready to be removed or that a task is complete.

The following table describes iDRAC Direct activity when configuring iDRAC Direct by using your laptop and cable (Laptop Connect):

Table 10. iDRAC Direct LED indicator patterns

iDRAC Direct LED indicator pattern	Condition
Solid green for two seconds	Indicates that the laptop is connected.
Flashing green (on for two seconds and	Indicates that the laptop connected is recognized.
off for two seconds)
Turns off	Indicates that the laptop is unplugged.

Non-redundant cabled power supply unit indicator codes

Press the self-diagnostic button to perform a quick health check on the non-redundant cabled power supply unit (PSU) of the system.

Figure 9. Non-redundant cabled AC PSU status indicator and self-diagnostic button

1.self-diagnostic button

2.AC PSU status indicator

Table 11. Non-redundant AC PSU status indicator

Power Indicator Pattern	Condition
Not lit	Power is not connected or PSU is faulty.
Green	A valid power source is connected to the PSU and the PSU is operational.

Locating service tag of your system

Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code is and Service Tag are found on the front of the system by pulling out the information tag. Alternatively, the information may be on a sticker on the chassis of the system. This information is used by Dell to route support calls to the appropriate personnel.

About the PowerEdge R230 systems

19

2

Documentation resources

This section provides information about the documentation resources for your system.

To view the document that is listed in the documentation resources table:

•From the Dell EMC support site:

1.Click the documentation link that is provided in the Location column in the table.

2.Click the required product or product version.

NOTE: To locate the product name and model, see the front of your system.

3.On the Product Support page, click Manuals & documents.

•Using search engines:

• Type the name and version of the document in the search box.

Table 12. Additional documentation resources for your system

Task	Document	Location
Setting up your system	For more information about installing and securing	www.dell.com/poweredgemanuals
	the system into a rack, see the Rail Installation
	Guide included with your rack solution.
	For information about setting up your system, see
	the Getting Started Guide document that is
	shipped with your system.
Configuring your system	For information about the iDRAC features,	www.dell.com/poweredgemanuals
	configuring and logging in to iDRAC, and managing
	your system remotely, see the Integrated Dell
	Remote Access Controller User's Guide.
	For information about understanding Remote
	Access Controller Admin (RACADM)
	subcommands and supported RACADM
	interfaces, see the RACADM CLI Guide for iDRAC.
	For information about Redfish and its protocol,
	supported schema, and Redfish Eventing are
	implemented in iDRAC, see the Redfish API Guide.
	For information about iDRAC property database
	group and object descriptions, see the Attribute
	Registry Guide.
	For information about earlier versions of the	www.dell.com/idracmanuals
	iDRAC documents, see the iDRAC documentation.
	To identify the version of iDRAC available on your
	system, on the iDRAC web interface, click ? >
	About.
	For information about installing the operating	www.dell.com/operatingsystemmanuals
	system, see the operating system documentation.
	For information about updating drivers and	www.dell.com/support/drivers
	firmware, see the Methods to download firmware
	and drivers section in this document.
Managing your system	For information about systems management	www.dell.com/poweredgemanuals
	software offered by Dell, see the Dell

20 Documentation resources

Task	Document	Location
	OpenManage Systems Management Overview
	Guide.
	For information about setting up, using, and	www.dell.com/openmanagemanuals >
	troubleshooting OpenManage, see the Dell	OpenManage Server Administrator
	OpenManage Server Administrator User’s Guide.
	For information about installing, using, and	www.dell.com/openmanagemanuals >
	troubleshooting Dell OpenManage Essentials, see	OpenManage Essentials
	the Dell OpenManage Essentials User’s Guide.
	For information about installing, using, and	www.dell.com/openmanagemanuals >
	troubleshooting Dell OpenManage Enterprise, see	OpenManage Enterprise
	the Dell OpenManage Enterprise User’s Guide.
	For information about installing and using Dell	www.dell.com/serviceabilitytools
	SupportAssist, see the Dell EMC SupportAssist
	Enterprise User’s Guide.
	For information about partner programs enterprise	www.dell.com/openmanagemanuals
	systems management, see the OpenManage
	Connections Enterprise Systems Management
	documents.
Working with the Dell	For information about understanding the features	www.dell.com/storagecontrollermanuals
PowerEdge RAID controllers	of the Dell PowerEdge RAID controllers (PERC),
	Software RAID controllers, or BOSS card and
	deploying the cards, see the Storage controller
	documentation.
Understanding event and error	For information about the event and error	www.dell.com/qrl
messages	messages that are generated by the system
	firmware and agents that monitor system
	components, see the Error Code Lookup.
Troubleshooting your system	For information about identifying and	www.dell.com/poweredgemanuals
	troubleshooting the PowerEdge server issues, see
	the Server Troubleshooting Guide.

Documentation resources

21

3

Technical specifications

Topics:

•Chassis dimensions

•Chassis weight

•Processor specifications

•Expansion bus specifications

•Memory specifications

•Power specifications

•Storage controller specifications

•Drive specifications

•Ports and connectors specifications

•Connectors specifications

•Video specifications

•Environmental specifications

Chassis dimensions

This section describes the physical dimensions of the system.

Figure 10. Chassis dimensions of the PowerEdge R230 system

Table 13. Dimensions of the Dell PowerEdge R230 system

X	Xa	Y	Z (with bezel)	Za	Zb (without bezel)
482.38 mm (19	434 mm (17.09	42.8 mm (1.68	532.1 mm ( 20.94	35.1 mm (1.38	497 mm (19.5
inches)	inches)	inches)	inches)	inches)	inches)

22 Technical specifications

Chassis weight

This section describes the weight of the system.

Table 14. Chassis weight
System	Maximum weight (with all hard drives/SSDs)
2.5-inch hot swappable hard drive	8.78 kg (19.35 lb)
chassis
3.5-inch cabled hard drive chassis	8.77 kg (19.32 lb)
3.5-inch hot swappable hard drive	9.51 kg (20.96 lb)
chassis

Processor specifications

Processor	Specification
Type	The PowerEdge R230 supports any one of the processors listed here:
	• Intel E3-1200 v5 or v6 series
	• Intel Core i3 6100 series
	• Intel Celeron G3900 series
	• Intel Celeron G3930
	• Intel Pentium G4500 series
	• Intel Pentium G4600 series

Expansion bus specifications

PCI Express	Specification
Generation 3
expansion slots
using
expansion card
riser
PCIE_G3_X16	(Slot 1) one half-height, half-length x16 link for processor 1
	(Slot 2) one full-height, half-length x16 link for processor 1
PCIE_G3_X8	(Slot 1) one full-height, half-length x4 link for processor 1
	(Slot 2) one half-height, half-length x8 link for processor 1

Memory specifications

Memory	Specification
Architecture	1600 MT/s, 1866 MT/s, 2133 MT/s, or 2400 MT/s DDR4 Unbuffered DIMMs
	Support for advanced ECC or memory optimized operation
Memory module	Four 288-pin sockets
sockets
Memory module	4 GB (single-rank), 8 GB (singleand dual-rank), 16 GB (singleand dual-rank)
capacities
(UDIMM)
Minimum RAM	4 GB

Technical specifications

23

Memory Specification

Maximum RAM

64 GB

Power specifications

Power supply Specification unit

Power rating per power supply unit (PSU)

Heat dissipation

Voltage

250 W (Bronze) AC (100–240 V, 50/60 Hz, 4.0 A-2.0 A)

NOTE: Heat dissipation is calculated using the PSU wattage rating.

1039 BTU/hr maximum (250 W PSU)

NOTE: This system is also designed to be connected to IT power systems with a phase-to-phase voltage not exceeding 230 V.

100–240 V AC, autoranging, 50/60 Hz

Storage controller specifications

Storage Specification controller

Storage controller type

PERC H730, PERC H330, PERC H830, PERC S130.

NOTE: Your system supports software RAID S130 and a PERC card.

For more information on software RAID, see the Dell PowerEdge RAID Controller (PERC) documentation at Dell.com/storagecontrollermanuals.

NOTE: The upgrade from embedded controller or Software RAID controller to Hardware RAID controller is not supported.

Drive specifications

Hard drives

The PowerEdge R230 system supports SAS, SATA, Nearline SAS hard drives and Solid State Drives (SSDs).

Drives Specification

Four hard drive Up to four 3.5-inch cabled hard drives, or systems

Up to four 2.5-inch hot swappable SATA, or Nearline SAS hard drives in 3.5-inch adapters, or Up to four 3.5-inch hot swappable SATA, or Nearline SAS hard drives

Two hard drive Up to two 3.5-inch cabled hard drives systems

Optical drive

The PowerEdge R230 system supports one optional slim SATA DVD-ROM drive or DVD+/-RW drive.

24 Technical specifications

Ports and connectors specifications

USB ports

The PowerEdge R230 system supports:

•USB 2.0-compliant ports on the front panel

•USB 3.0-compliant ports on the back panel

•USB 3.0-compliant internal port

The following table provides more information about the USB specifications:

Table 15. USB specifications
System	Front panel	Back panel	Internal
PowerEdge R230	Two 4-pin, USB 2.0-compliant	Two 9-pin, USB 3.0-compliant	One 9-pin, USB 3.0-compliant
	ports	port	port

NIC ports

The PowerEdge R230 system supports two 10/100/1000 Mbps Network Interface Controller (NIC) ports on the back panel.

iDRAC8

The PowerEdge R230 system supports one optional dedicated 1 GbE Ethernet on the iDRAC Enterprise port card.

Serial connector

The serial connector connects a serial device to the system. The PowerEdge R230 system supports one serial connector on the back panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant.

VGA ports

The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The PowerEdge R230 system supports two 15pin VGA ports one each on the front and back panels.

SD vFlash

The PowerEdge R230 system supports one optional SD vFlash memory card on the iDRAC Enterprise port card.

NOTE: The card slot is available for use only if the iDRAC8 Enterprise license is installed on your system.

Connectors specifications

Back	Specification
connectors
NIC	Two 10/100/1000 Mbps
Serial	9-pin, DTE, 16550-compatible
USB	Two 9-pin, USB 3.0-compliant
Video	15-pin VGA
iDRAC8	One optional 1 GbE Ethernet

Technical specifications

25

Back	Specification
connectors
SD vFlash	One optional SD vFlash memory card
		NOTE: The card slot is available for use only if the iDRAC8 Enterprise license is installed on your
		system.

Front	Specification
connectors
USB	Two 4-pin, USB 2.0-compliant
Video	15-pin VGA

Internal	Specification
connectors
USB	One 9-pin, USB 3.0-compliant

Video specifications

The PowerEdge R230 system supports Integrated Matrox G200 with iDRAC8 and 16 MB application memory.

Table 16. Supported video resolution options
Resolution	Refresh Rate (Hz)	Color Depth (bit)
640 x 480	60, 70	8, 16, 24
800 x 600	60, 75, 85	8, 16, 24
1024 x 768	60, 75, 85	8, 16, 24
1152 x 864	60, 75, 85	8, 16, 24
1280 x 1024	60, 75	8, 16, 24

Environmental specifications

NOTE: For additional information about environmental measurements for specific system configurations, see Dell.com/ environmental_datasheets.

Temperature	Specifications
Storage	–40°C to 65°C (–40°F to 149°F)
Continuous	10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.
operation (for
altitude less than
950 m or 3117 ft)
Maximum	20°C/h (68°F/h)
temperature
gradient
(operating and
storage)

Relative	Specifications
humidity
Storage	5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be non-condensing at all times.
Operating	10% to 80% Relative Humidity with 29°C (84.2°F) maximum dew point.

26 Technical specifications

Maximum	Specifications
vibration
Operating	0.26 Grms at 5 Hz to 350 Hz (operation orientation).
Storage	1.88 Grms at 10 Hz to 500 Hz for 15 min (all six sides tested).

Maximum	Specifications
shock
Operating	Six consecutively executed shock pulses in the positive and negative x, y, and z axes of 40 G for up to 2.3 ms.
Storage	Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of
	the system) of 71 G for up to 2 ms.

Maximum	Specifications
altitude
Operating	30482000 m (10,0006560 ft).
Storage	12,000 m (39,370 ft).

Operating Specifications temperature

de-rating

Up to 35 °C (95 Maximum temperature is reduced by 1°C/300 m (33.8°F/984.25 ft) above 950 m (3,117 ft)

°F)

The following section defines the limits to help avoid IT equipment damage and/or failure from particulates and gaseous contamination. If the levels of particulates or gaseous pollution are beyond the specified limits and cause equipment damage or failure, you may need to rectify the environmental conditions. Remediation of environmental conditions is the responsibility of the customer.

Particulate Specifications contamination

Air filtration

Conductive dust

Corrosive dust

Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95% upper confidence limit.

NOTE: Applies to data center environments only. Air filtration requirements do not apply to IT equipment designed to be used outside a data center, in environments such as an office or factory floor.

NOTE: Air entering the data center must have MERV11 or MERV13 filtration.

Air must be free of conductive dust, zinc whiskers, or other conductive particles.

NOTE: Applies to data center and non-data center environments.

•Air must be free of corrosive dust.

•Residual dust present in the air must have a deliquescent point less than 60% relative humidity.

NOTE: Applies to data center and non-data center environments.

Gaseous Specifications contamination

Copper coupon <300 Å/month per Class G1 as defined by ANSI/ISA71.04-1985. corrosion rate

Silver coupon <200 Å/month as defined by AHSRAE TC9.9. corrosion rate

NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.

Technical specifications

27

4

Initial system setup and configuration

Setting up your system

Complete the following steps to set up your system:

Steps

1.Unpack the system.

2.Install the system into the rack. For more information about installing the system into the rack, see your system Rack Installation Placemat at Dell.com/poweredgemanuals.

3.Connect the peripherals to the system.

4.Connect the system to its electrical outlet.

5.Turn the system on by pressing the power button or by using iDRAC.

6.Turn on the attached peripherals.

iDRAC configuration

The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall availability of Dell EMC systems. iDRAC alerts administrators to system issues, helps them perform remote system management, and reduces the need for physical access to the system.

Options to set up iDRAC IP address

You must configure the initial network settings based on your network infrastructure to enable the communication to and from iDRAC. You can set up the IP address by using one of the following interfaces:

Interfaces Document/Section

iDRAC Settings See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals utility

Dell Deployment See Dell Deployment Toolkit User’s Guide at Dell.com/openmanagemanuals

Toolkit

Dell Lifecycle See Dell Lifecycle Controller User’s Guide at Dell.com/idracmanuals

Controller

Chassis or Server See the LCD panel section

LCD panel

You must use the default iDRAC IP address 192.168.0.120 to configure the initial network settings, including setting up DHCP or a static IP for iDRAC.

NOTE: To access iDRAC, ensure that you install the iDRAC port card or connect the network cable to the Ethernet connector 1 on the system board.

NOTE: Ensure that you change the default user name and password after setting up the iDRAC IP address.

Log in to iDRAC

You can log in to iDRAC as:

•iDRAC user

•Microsoft Active Directory user

•Lightweight Directory Access Protocol (LDAP) user

28 Initial system setup and configuration

The default user name and password are root and calvin. You can also log in by using Single Sign-On or Smart Card.

NOTE: You must have iDRAC credentials to log in to iDRAC.

For more information about logging in to iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.

Options to install the operating system

If the system is shipped without an operating system, install the supported operating system by using one of the following resources:

Table 17. Resources to install the operating system
Resources	Location
Dell Systems Management Tools and Documentation media	Dell.com/operatingsystemmanuals
Dell Lifecycle Controller	Dell.com/idracmanuals
Dell OpenManage Deployment Toolkit	Dell.com/openmanagemanuals
Dell certified VMware ESXi	Dell.com/virtualizationsolutions
Supported operating systems on Dell PowerEdge systems	Dell.com/ossupport
Installation and How-to videos for supported operating systems on	Supported Operating Systems for Dell PowerEdge Systems
Dell PowerEdge systems

Methods to download firmware and drivers

You can download the firmware and drivers by using any of the following methods:

Table 18. Firmware and drivers
Methods	Location
From the Dell Support site	Global Technical Support
Using Dell Remote Access Controller Lifecycle Controller (iDRAC	Dell.com/idracmanuals
with LC)
Using Dell Repository Manager (DRM)	Dell.com/openmanagemanuals > OpenManage Deployment Toolkit
Using Dell OpenManage Essentials (OME)	Dell.com/openmanagemanuals > OpenManage Deployment Toolkit
Using Dell Server Update Utility (SUU)	Dell.com/openmanagemanuals > OpenManage Deployment Toolkit
Using Dell OpenManage Deployment Toolkit (DTK)	Dell.com/openmanagemanuals > OpenManage Deployment Toolkit

Downloading the drivers and firmware

Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system.

Prerequisites

Ensure that you clear the web browser cache before downloading the drivers and firmware.

Steps

1.Go to Dell.com/support/drivers.

2.In the Drivers & Downloads section, type the Service Tag of your system in the Service Tag or Express Service Code box, and then click Submit.

NOTE: If you do not have the Service Tag, select Detect My Product to allow the system to automatically detect your Service Tag, or in General support, navigate to your product.

3.Click Drivers & Downloads.

The drivers that are applicable to your selection are displayed.

4.Download the drivers to a USB drive, CD, or DVD.

Initial system setup and configuration

29

5

Pre-operating system management applications

You can manage basic settings and features of a system without booting to the operating system by using the system firmware.

Topics:

•Navigation keys

•System Setup

•About Boot Manager

•About Dell Lifecycle Controller

•Changing the boot order

•Choosing the system boot mode

•Creating a system or setup password

•Using your system password to secure your system

•Deleting or changing system and setup password

•Operating with a setup password enabled

•Embedded systems management

•iDRAC Settings utility

Navigation keys

The navigation keys can help you quickly access the pre-operating system management applications.

Table 19. Navigation keys

Key	Description
<Page Up>	Moves to the previous screen.
<Page Down>	Moves to the next screen.
Up arrow	Moves to the previous field.
Down arrow	Moves to the next field.
<Enter>	Enables you to type a value in the selected field (if applicable) or follow the link in the field.
Spacebar	Expands or collapses a drop-down list, if applicable.
<Tab>	Moves to the next focus area.
		NOTE: This feature is applicable for the standard graphic browser only.
<Esc>	Moves to the previous page until you view the main screen. Pressing <Esc> in the main screen exits System BIOS or
	iDRAC Settings/ Device Settings/Service Tag Settings and proceeds with system boot.
<F1>	Displays the System Setup help.

System Setup

By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device settings of your system.

NOTE: Help text for the selected field is displayed in the graphical browser by default. To view the help text in the text browser, press F1.

You can access system setup by using two methods:

•Standard graphical browser — The browser is enabled by default.

30 Pre-operating system management applications