Front view of the sled........................................................................................................................................................ 8
Inside the sled.......................................................................................................................................................................8
Locating the Service Tag of the sled............................................................................................................................ 10
System information label..................................................................................................................................................10
Chapter 3: Initial system setup and configuration........................................................................ 14
Setting up your sled...........................................................................................................................................................14
Options to set up iDRAC IP address........................................................................................................................14
Log in to iDRAC............................................................................................................................................................ 15
Options to install the operating system........................................................................................................................15
Methods to download firmware and drivers..........................................................................................................15
Downloading drivers and firmware...........................................................................................................................16
Chapter 4: Installing and removing sled components.................................................................... 17
Before working inside your sled......................................................................................................................................18
After working inside your sled.........................................................................................................................................18
Removing the sled from the enclosure................................................................................................................... 18
Installing the sled into the enclosure...................................................................................................................... 20
Removing the sled cover........................................................................................................................................... 22
Installing the sled cover............................................................................................................................................. 22
Air shroud............................................................................................................................................................................ 24
Removing the air shroud from the PEM................................................................................................................ 24
Installing the air shroud on the PEM.......................................................................................................................24
Removing the air shroud from the system board................................................................................................ 25
Installing the air shroud on the system board...................................................................................................... 26
Removing the processor expansion module.......................................................................................................... 27
Installing the processor expansion module............................................................................................................28
Removing a drive blank.............................................................................................................................................. 29
Installing a drive blank................................................................................................................................................ 30
Removing a drive carrier.............................................................................................................................................31
Installing a drive carrier.............................................................................................................................................. 32
Removing a drive from the drive carrier................................................................................................................33
Installing a drive into the drive carrier.................................................................................................................... 34
Removing the drive backplane................................................................................................................................. 36
Installing the drive backplane....................................................................................................................................37
Removing the drive cage........................................................................................................................................... 42
Installing the drive cage............................................................................................................................................. 43
Battery backup unit ......................................................................................................................................................... 44
Removing the battery backup unit module........................................................................................................... 44
Installing the BBU module......................................................................................................................................... 45
Removing the BBU from the BBU cage.................................................................................................................46
Installing the BBU into the BBU cage..................................................................................................................... 47
Control panel...................................................................................................................................................................... 48
Removing the control panel...................................................................................................................................... 48
Installing the control panel........................................................................................................................................ 49
System memory.................................................................................................................................................................50
Memory channels and population............................................................................................................................ 50
General memory module installation guidelines....................................................................................................53
Removing a memory module.....................................................................................................................................62
Installing a memory module....................................................................................................................................... 63
Processors and heat sinks...............................................................................................................................................64
Processor wattage and heat sink dimensions...................................................................................................... 65
Removing the processor and heat sink module................................................................................................... 65
Removing the processor from the processor and heat sink module.............................................................. 66
Installing the processor into a processor and heat sink module.......................................................................67
Installing the processor and heat sink module......................................................................................................70
Removing the iDRAC card..........................................................................................................................................71
Installing the iDRAC card........................................................................................................................................... 72
PERC cards......................................................................................................................................................................... 74
Removing the PERC card.......................................................................................................................................... 74
Installing the PERC card............................................................................................................................................ 74
Removing the Jumbo PERC card............................................................................................................................ 75
Installing the Jumbo PERC card.............................................................................................................................. 76
Removing the optional IDSDM module................................................................................................................... 77
Installing the optional IDSDM module.....................................................................................................................78
Removing a MicroSD card......................................................................................................................................... 79
Installing a MicroSD card...........................................................................................................................................80
M.2 BOSS module..............................................................................................................................................................81
Removing the M.2 BOSS module............................................................................................................................. 81
Installing the M.2 BOSS module.............................................................................................................................. 82
Removing the M.2 SATA card.................................................................................................................................. 83
Installing the M.2 SATA card.................................................................................................................................... 84
Removing the mini Mezzanine card blank............................................................................................................. 85
Installing the mini Mezzanine card blank............................................................................................................... 86
Removing a mini Mezzanine card............................................................................................................................ 87
Installing a mini Mezzanine card.............................................................................................................................. 87
Removing the Mezzanine card.................................................................................................................................88
Installing the Mezzanine card...................................................................................................................................90
Optional internal USB memory key................................................................................................................................ 91
Replacing the optional internal USB memory key................................................................................................ 91
System battery.................................................................................................................................................................. 92
Replacing the system battery...................................................................................................................................92
System board..................................................................................................................................................................... 93
Removing the system board..................................................................................................................................... 93
Installing the system board....................................................................................................................................... 95
Upgrading the Trusted Platform Module...............................................................................................................97
Chapter 5: Jumpers and connectors ..........................................................................................100
System board jumpers and connectors......................................................................................................................100
System board jumper settings......................................................................................................................................102
Chapter 6: System diagnostics and indicator codes .................................................................. 104
System ID and status LED indicator codes............................................................................................................... 104
Power button LED........................................................................................................................................................... 104
System diagnostics......................................................................................................................................................... 106
Dell Embedded System Diagnostics...................................................................................................................... 106
Receiving automated support with SupportAssist ................................................................................................. 107
Accessing system information by using QRL............................................................................................................ 108
Quick Resource Locator for the PowerEdge MX840c sled.................................................................................. 108
Recycling or End-of-Life service information........................................................................................................... 108
This document provides an overview about the PowerEdge MX840c sled, information on installing and replacing components,
technical specifications, diagnostic tools, and guidelines to be followed while installing certain components.
The PowerEdge MX840c is compatible with the PowerEdge MX7000 enclosure. For more information on the enclosure, refer to
the Installation and Service Manual for the PowerEdge MX7000 at www.dell.com/poweredgemanuals.
6About this document
Dell EMC PowerEdge MX840c overview
The PowerEdge MX840c is a double-width compute sled and supports:
● Up to four Intel Xeon Scalable Processors
Up to 48 DIMM slots
●
● Up to eight 2.5 inch SAS, SATA (HDD/SSD), or NVMe drives
NOTE: All instances of SAS, SATA, NVMe hard drives, and SSDs are referred to as drives in this document, unless specified
otherwise.
Topics:
•Front view of the sled
•Inside the sled
•Locating the Service Tag of the sled
•System information label
2
Dell EMC PowerEdge MX840c overview7
Front view of the sled
The front view displays the features available on the front of the sled.
Figure 1. Front view of the sled
USB 3.0 port2. iDRAC Direct (Micro-AB USB) port
1.
3. Drives4. Release lever
5. Lever button6. Information tag
7. System ID and status LED indicator8. Power button
For more information on the drives and ports, see the PowerEdge MX840c Technical Specs at www.dell.com/
poweredgemanuals
Inside the sled
Components that are hot swappable have orange touch points and the components that are not hot swappable
7. Power connector8. Mezzanine card (Fabric B1 card)
9. Mini Mezzanine card (Fabric C1 card) connector10. iDRAC card
11. IDSDM/BOSS module connector12. System board
13. PERC card connector
Dell EMC PowerEdge MX840c overview9
Locating the Service Tag of the sled
The PowerEdge MX840c sled is identified by a unique Express Service Code and Service Tag number. The Express Service Code
and Service Tag are found on the front of the enclosure by pulling out the Information Tag. Dell uses this information to route
support calls to the appropriate personnel.
Figure 4. Information Tag of the sled
1. Information Tag
2. Service Tag
System information label
Figure 5. PowerEdge MX840c service information
10
Dell EMC PowerEdge MX840c overview
Figure 6. PowerEdge MX840c memory information
Dell EMC PowerEdge MX840c overview
11
Figure 7. PowerEdge MX840c system board connections
Figure 12. PowerEdge MX840c iDRAC/IDSDM module and optional internal USB key removal
Dell EMC PowerEdge MX840c overview
13
Initial system setup and configuration
Topics:
•Setting up your sled
iDRAC configuration
•
•Options to install the operating system
Setting up your sled
Complete the following steps to set up your sled:
Steps
1. Unpack the sled.
2. Remove the I/O connector cover from the sled connectors.
CAUTION: While installing the sled, ensure that it is properly aligned with the slot on the enclosure to
prevent damage to the sled connectors.
3
3. Install the sled in the enclosure.
4. Power on the enclosure.
NOTE: Wait for the chassis to initialize before you press the power button.
5. Press the power button on the sled.
Alternatively, you can also power on the sled by using:
● The sled iDRAC. For more information, see the Log in to iDRAC section.
● Open Manage Enterprise modular (OME-modular), after the sled iDRAC is configured on the OME. For more information,
see the OME-modular User’s Guide at www.dell.com/openmanagemanuals.
iDRAC configuration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve
the overall availability of Dell systems. iDRAC alerts administrators about system issues and enables them to perform remote
system management. This reduces the need for physical access to the system.
Options to set up iDRAC IP address
You must configure the initial network settings based on your network infrastructure to enable the communication to and from
iDRAC.
You can set up the IP address by using one of the following interfaces:
Interfaces
iDRAC Settings
utility
Dell Deployment
Toolkit
14Initial system setup and configuration
Document/Section
See Dell Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals
See Dell Deployment Toolkit User’s Guide at www.dell.com/openmanagemanuals > OpenManage
Deployment Toolkit
InterfacesDocument/Section
Dell Lifecycle
Controller
OME ModularSee Dell OpenManagement Enterprise Modular User’s Guide at www.dell.com/openmanagemanuals
See Dell Lifecycle Controller User’s Guide at www.dell.com/poweredgemanuals
Log in to iDRAC
You can log in to iDRAC as:
● iDRAC user
● Microsoft Active Directory user
● Lightweight Directory Access Protocol (LDAP) user
If you have opted for secure default access to iDRAC, the iDRAC secure default password is available on the back of the system
Information tag. If you have not opted for secure default access to iDRAC, then the default user name and password are root
and ca lvi n. You can also log in by using Single Sign-On or Smart Card.
NOTE: You must have the iDRAC credentials to log in to iDRAC.
NOTE: Ensure that you change the default user name and password after setting up the iDRAC IP address.
NOTE: The Intel® Quick Assist Technology (QAT) on the Dell EMC PowerEdge MX840c is supported with chipset
integration and is enabled through an optional license. The license files are enabled on the sleds through iDRAC.
For more information about drivers, documentation, and white papers on the Intel® QAT, see https://01.org/intel-quickassist-technology.
For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access ControllerUser's Guide at www.dell.com/poweredgemanuals
You can also access iDRAC by using RACADM. For more information, see the RACADM Command Line Interface ReferenceGuide at www.dell.com/poweredgemanuals
Options to install the operating system
If the system is shipped without an operating system, install a supported operating system by using one of the following
resources:
Table 1. Resources to install the operating system
Installation and How-to videos for supported operating
systems on PowerEdge systems
Methods to download firmware and drivers
You can download the firmware and drivers by using any of the following methods:
Supported Operating Systems for Dell EMC PowerEdge
systems
Initial system setup and configuration
15
Table 2. Firmware and drivers
MethodsLocation
From the Dell EMC support sitewww.dell.com/support/home
Using Dell Remote Access Controller Lifecycle Controller
(iDRAC with LC)
Using Dell Repository Manager (DRM)www.dell.com/openmanagemanuals > Repository Manager
Using Dell OpenManage Essentialswww.dell.com/openmanagemanuals > OpenManage Essentials
Using Dell OpenManage Enterprisewww.dell.com/openmanagemanuals > OpenManage
Using Dell Server Update Utility (SUU)www.dell.com/openmanagemanuals > Server Update Utility
Using Dell OpenManage Deployment Toolkit (DTK)www.dell.com/openmanagemanuals > OpenManage
Using iDRAC virtual mediawww.dell.com/idracmanuals
www.dell.com/idracmanuals
Enterprise
Deployment Toolkit
Downloading drivers and firmware
Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your
system.
Prerequisites
Ensure that you clear the web browser cache before downloading the drivers and firmware.
Steps
1. Go to www.dell.com/support/home.
2. In the Drivers & Downloads section, type the Service Tag of your system in the Enter a Service Tag or product ID box,
and then click Submit.
NOTE:
If you do not have the Service Tag, select Detect Product to allow the system to automatically detect the
Service Tag, or click View products, and navigate to your product.
3. Click Drivers & Downloads.
The drivers that are applicable to your system are displayed.
4. Download the drivers to a USB drive, CD, or DVD.
16
Initial system setup and configuration
Installing and removing sled components
Topics:
•Safety instructions
Before working inside your sled
•
•After working inside your sled
•Recommended tools
•PowerEdge MX840c sled
•Sled cover
•Air shroud
•Processor expansion module
•Drives
•Drive backplane
•Cable routing
•Drive cage
•Battery backup unit
•Control panel
•System memory
•Processors and heat sinks
•iDRAC card
•PERC cards
•Optional Internal dual SD module
•M.2 BOSS module
•Mezzanine card
•Optional internal USB memory key
•System battery
•System board
•Trusted Platform Module
4
Safety instructions
NOTE:
Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by
yourself.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside
the system.
CAUTION: To ensure proper operation and cooling, all bays in the system and system fans must be always
populated with a component or a blank.
Installing and removing sled components17
Before working inside your sled
Prerequisites
Follow the safety guidelines listed in the Safety instructions section.
Steps
1. Power off the sled.
2. Remove the sled from the enclosure.
3. If applicable, install the I/O connector cover.
CAUTION: To prevent damage to the I/O connectors on the sled, ensure that you cover the connectors when
you remove the sled from the enclosure.
4. Remove the sled cover.
After working inside your sled
Prerequisites
Follow the safety guidelines listed in the Safety instructions section.
Steps
1. Install the sled cover.
2. If installed, remove the I/O connector cover on the sled.
CAUTION: To prevent damage to the I/O connectors, do not touch the connectors or the connector pins.
3. Install the sled into the enclosure.
4. Power on the sled.
NOTE: The sled iDRAC has to completely initialize first for the sled to power on.
Recommended tools
You need the following tools to perform the removal and installation procedures:
● Phillips #1 screwdriver
● Phillips #2 screwdriver
● Torx #T30 screwdriver
● 1/4 inch flat head screwdriver
● Wrist grounding strap
PowerEdge MX840c sled
The PowerEdge MX840c sled is a compute server unit that is installed into the PowerEdge MX7000 enclosure. The sled
features quad processors, processor expansion module (PEM), memory modules, mezzanine cards, mini mezzanine card, PERC
cards, and onboard storage (MicroSD card and M.2 SATA).
Removing the sled from the enclosure
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions section.
18
Installing and removing sled components
2. Power off the sled.
Steps
1. Press the blue lever button on the sled to release the lever.
2. Holding the release lever, slide the sled out of the enclosure.
Figure 13. Removing the sled from the enclosure
NOTE: Support the sled with both hands while sliding it out of the enclosure.
3. Install the I/O connector cover on the sled.
CAUTION:
from the enclosure.
To protect the I/O connector pins, install the I/O connector cover every time a sled is removed
Installing and removing sled components19
Figure 14. Installing the I/O connector cover on the sled
CAUTION:
periods of time without a blank installed can cause the enclosure to overheat.
NOTE: The color of the I/O connector cover may differ.
Next steps
1. Install the sled or blank into the enclosure.
If you are permanently removing the sled, install a blank. Operating the enclosure for extended
Installing the sled into the enclosure
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions section.
Steps
1. Remove the I/O connector cover from the I/O connector(s) and store for future use.
CAUTION: To prevent damage to the I/O connectors, do not touch the connectors or the connector pins.
20Installing and removing sled components
Figure 15. Removing the I/O connector cover from the sled
NOTE: The color of the I/O connector cover may differ.
2. Press the blue lever button on the sled to release the lever.
3. Holding the sled with two hands, align the sled with the bay in the enclosure and slide the sled into the enclosure until firmly
seated.
4. Rotate the lever up until it clicks into place and secures the sled in the enclosure.
Figure 16. Installing the sled into the enclosure
Installing and removing sled components
21
Next steps
1. Power on the sled.
Sled cover
The sled cover protects the components inside the sled and helps in maintaining air flow inside the sled.
Removing the sled cover
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions section.
2. Power off the sled.
3. Remove the sled from the enclosure.
Steps
1. Press the blue release tab on the sled cover and slide the cover towards the rear of the sled.
2. Hold the cover on both sides, and lift the cover away from the sled.
Figure 17. Removing the sled cover
Next steps
1. Install the sled cover.
Installing the sled cover
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions section.
2. Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the sled.
22
Installing and removing sled components
Steps
1. Align the tabs on the sled cover with the guide slots on the sled.
2. Slide the cover towards the front of the sled until it locks in place.
Figure 18. Installing the sled cover
Next steps
1. Install the sled into the enclosure.
2. Power on the sled.
Installing and removing sled components
23
Air shroud
The air shroud aerodynamically directs the airflow across the entire sled. The airflow passes through all the critical parts of the
sled thus allowing increased cooling.
The PowerEdge MX840c sled has:
● Air shroud on the processor expansion module (PEM)
● Air shroud on the system board
Removing the air shroud from the PEM
Prerequisites
CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly,
resulting in shutdown of the system and loss of data.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your sled section.
Steps
Hold the edges of the air shroud and lift it up and away from the sled.
Figure 19. Removing the air shroud from the PEM
Next steps
1. Install the air shroud on the PEM.
Installing the air shroud on the PEM
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your sled section.
24
Installing and removing sled components
Steps
1. Align the tabs on the air shroud with the slots on the PEM.
2. Place the air shroud on the PEM.
Figure 20. Installing the air shroud on the PEM
Next steps
1. Follow the procedure listed in the After working inside your sled section.
Removing the air shroud from the system board
Prerequisites
CAUTION:
resulting in shutdown of the system and loss of data.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your sled section.
3. Remove the PEM.
Steps
Hold the edges of the air shroud, lift it up and away from the sled.
Never operate your system with the air shroud removed. The system may get overheated quickly,
Installing and removing sled components
25
Figure 21. Removing the air shroud from the system board
Next steps
1. Install the air shroud on the system board.
Installing the air shroud on the system board
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your sled section.
Steps
1. Align the slots on the air shroud with the guide pins on the system board.
2. Lower the air shroud into the sled until it is firmly seated.
26
Installing and removing sled components
Figure 22. Installing the air shroud on the system board
Next steps
1. Install the PEM.
2. Follow the procedure listed in the After working inside your sled section.
Processor expansion module
Removing the processor expansion module
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your sled section.
3. Disconnect the cable connecting the processor expansion module (PEM) to the backplane.
4. Remove the air shroud from the PEM.
Steps
1. Raise the release lever on the PEM until the PEM disengages from the sled.
2. Holding the blue handle and release lever, lift the PEM away from the sled.
CAUTION:
PEM by holding only the blue handle and release lever.
To avoid damage to the components on the edges of the PEM board, carefully lift and place the
Installing and removing sled components27
Figure 23. Removing the PEM
Next steps
1. Installing the processor expansion module.
Installing the processor expansion module
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your sled section.
Steps
1. Lift the processor expansion module (PEM) by holding the blue handle and release lever.
CAUTION:
PEM by holding only the blue handle and release lever.
2. Align the guides on the PEM with the guide slots on the sled and place the PEM on the sled.
3. Lower the release lever until it hooks into place with the blue handle.
To avoid damage to the components on the edges of the PEM board, carefully lift and place the
28
Installing and removing sled components
Figure 24. Installing the PEM
Next steps
1. Connect the cable on the PEM to the backplane.
2. Install the air shroud on the PEM.
3. Follow the procedure listed in the After working inside your sled section.
Drives
Drive installation guidelines
Drives are available in hot-swappable drive carriers that fit in the front drive slots of the PowerEdge MX840c sled.
CAUTION:
the storage controller card to ensure that the host adapter is configured correctly to support hot-swap drive
removal and insertion.
CAUTION: Do not power off or restart your sled while the drive is being formatted. Doing so can cause a drive
failure.
When you format a drive, allow enough time for the formatting to be complete. Be aware that high-capacity drives can take a
long time to format.
Before attempting to remove or install a drive while the sled is running, see the documentation for
Removing a drive blank
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions section.
CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots.
Installing and removing sled components29
CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.
Steps
Press the release button, and slide the drive blank out of the drive slot.
Figure 25. Removing a drive blank
Next steps
1. Install a drive or a drive blank.
Installing a drive blank
Prerequisites
Follow the safety guidelines listed in the Safety instructions section.
CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.
Steps
Insert the drive blank into the drive slot until the release button clicks into place.
30
Installing and removing sled components
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