Supported web browsers...................................................................................................................................................6
Chapter 3: New and enhanced features......................................................................................... 7
Bandwidth and port details............................................................................................................................................... 8
Single Sign-On with CSR................................................................................................................................................... 8
Storage sled and storage IOM updates.......................................................................................................................... 8
FCoE virtual MAC addresses............................................................................................................................................ 9
Failure of compute sled updates in MCM...................................................................................................................... 9
FIPS enabled systems....................................................................................................................................................... 10
Deployment and configuration job................................................................................................................................. 10
OME-Modular version information for member chassis...........................................................................................10
Failure of compute sled updates in MCM.................................................................................................................... 10
Single management module connectivity......................................................................................................................11
Chapter 5: Important Notes......................................................................................................... 12
Chapter 6: Known issues.............................................................................................................. 13
Unable to restore network configuration attributes..................................................................................................13
Fault list does not contain HWC2131............................................................................................................................. 13
Chassis KVM output may be lost after AC power outage in chassis.................................................................... 14
ISL Cabling Diagram not shown correctly in Microsoft Edge and Internet Explorer......................................... 14
Unable to view details of template created from a reference device................................................................... 14
Firmware catalog may be deleted automatically after editing................................................................................ 15
Error displayed when creating a local user account under certain conditions.................................................... 15
Cannot perform a graceful shut down of all compute sleds................................................................................... 15
Check Compliance operation fails to run and no error message is displayed......................................................15
Unable to deploy chassis profile after removing syslog or SNMP destinations..................................................16
Unable to edit firmware catalog in specific scenarios...............................................................................................16
Contents3
Unable to restore iDRAC from the lead chassis......................................................................................................... 16
Unable to export chassis profile using hostname or FQDN.....................................................................................16
Request to join a group fails when using Microsoft Edge or Internet Explorer.................................................. 17
Devices may not appear after being moved from the lead chassis to a member chassis................................17
Set Proxy operation fails when using a hostname ending with a numeric character........................................17
Using special characters while setting iDRAC password causes error................................................................. 17
Descriptive error not displayed when compute sled is in lockdown mode and VLAN settings are
Last run date for some jobs may be displayed incorrectly after firmware update.............................................18
Unable to start MM Update when IOMs or storage components are selected as chassis components
while updating firmware from baselines................................................................................................................... 18
IOM firmware updates fail intermittently when IOMs are selected as part of chassis component
while updating firmware from baselines................................................................................................................... 18
Multiple Firmware Update jobs start for IOMs or storage devices when IOMs or storage devices are
selected while updating firmware from baselines.................................................................................................. 19
OME - Modular slows down while deploying many compute sleds in 20 chassis setup...................................19
PowerEdge MX 10GbT PTM is not displayed on chassis Group Topology page................................................19
MCM Lead chassis does not display alerts from chassis components................................................................. 19
Bandwidth settings are not deployed on IOMs in fabric mode when an imported template is used............20
Alerts are not received through SYSLOG, SNMP, or EMAIL after downgrading OME-Modular
Updating firmware in OME-Modular.............................................................................................................................22
Chapter 9: Resources and support...............................................................................................23
The Dell EMC OpenManage Enterprise - Modular is a system management hardware and software solution for managing the Dell
EMC PowerEdge MX7000 chassis.
Version
1.00.10
Release date
February 2019
Priority and recommendations
RECOMMENDED: Dell recommends applying this update during your next scheduled update cycle. The update contains feature
enhancements or changes that help keep your system software current and compatible with other system modules (firmware,
BIOS, drivers, and software).
•OME-Modular version information for member chassis
•Failure of compute sled updates in MCM
•Firmware update job status
•Single management module connectivity
4
Fixes
Bandwidth and port details
Corrected the bandwidth and port details for MX5108n and MX9116n IOMs displayed in the OME-Modular Help for Fabrics
Topology.
Tracking number
102685
Single Sign-On with CSR
Fixed an issue to facilitate working of OME-Modular to iDRAC Single Sign-On (SSO) with CSR-generated certificates.
Tracking number
106477
Storage sled and storage IOM updates
Fixed an issue to enable update of storage sleds when scheduled with storage IOMs (PowerEdge MX5000s, Dell EMC
MXG610s) as a single job during a compliance report-based update.
Tracking number
107979
8Fixes
Root password application
Fixed an issue to apply the root password to compute sleds in slots when the deploy and configuration job is run.
Tracking number
108964
FCoE virtual MAC addresses
Fixed an issue that was causing FCoE virtual MAC addresses to display improperly under certain conditions.
Tracking number
108238
OME-Modular unresponsive
Fixed an issue that was causing OME-Modular to become unresponsive and display an error message.
Tracking number
107168
HTTPS firmware catalog share
Fixed an issue that was displaying an error message while creating an HTTPS firmware catalog share.
Tracking number
103960
Compute sled firmware updates in member chassis
Fixed an issue that was causing failure of firmware updates for compute sleds in a member chassis using the Dell Online
Repository method.
Tracking number
108884
Compute sled updates
Fixed an issue that was causing failure of updates to compute sleds in member chassis, using Validated Stack Repository
method.
Tracking number
108947
Failure of compute sled updates in MCM
Fixed an issue that was causing failure of updates of some compute sleds in MCM.
Tracking number
107401
Fixes
9
FIPS enabled systems
Fixed an issue on FIPS enabled systems to send emails as part of an alert policy, when SMTP settings are configured with SSL
enabled.
Tracking number
109796
Deployment and configuration job
Fixed an issue that was causing the deployment and configuration job to not start for newly inserted servers when Quick Deploy
was configured for all chassis slots.
Tracking number
109724
Migrating profiles
Fixed an issue where migrating profiles was not possible after detaching the profile from the slot where the server was inserted.
Tracking number
109879
Firmware update failure
Fixed an issue that was causing failure of firmware update using a catalog that is accessed through an NFS share, after
upgrading OME - Modular to version 1.00.01 from 1.00.00.
Tracking number
110116
Login failure
Fixed an issue where logging into the chassis using SSH, Serial, and KVM was failing when the password contained certain
special characters.
Tracking number
110160
OME-Modular version information for member chassis
Fixed an issue that was causing the lead chassis in MCM to display incorrect OME-Modular version information for the member
chassis in domain-related REST APIs. The incorrect information was displayed when the OME-Modular version in the member
chassis was upgraded to the latest version.
Tracking number
109587
Failure of compute sled updates in MCM
Fixed an issue that was causing failure of updates of some compute sleds in MCM.
Tracking number
10
Fixes
107401
Firmware update job status
Fixed an issue that was causing the status of OME-Modular firmware update job to be displayed as "Completed" even when it
failed.
Tracking number
110520
Single management module connectivity
Fixed an issue that was causing single management module to lose connectivity when the external port link changed.
Tracking number
110421
Fixes11
5
Important Notes
Topics:
•Security
Security
OpenVAS vulnerability scanner may report the following issues:
● NVT: OpenSSH 'sftp-server' Security Bypass Vulnerability (Linux) (OID: 1.3.6.1.4.1.25623.1.0.812051). This is a false positive
based on the OpenSSH version that OME–Modular carries. No SFTP is exposed or supported.
● NVT: SSH Weak Encryption Algorithms Supported (OID: 1.3.6.1.4.1.25623.1.0.105611). OME–Modular supports secure
algorithms and upgrades SSH clients to the appropriate option. Configure your SSH client to autonegotiate the crypto
algorithms used.
Security best practices
● SNMP
○ Security scanners may identify SNMP. If you do not use SNMP in your deployment, you can disable SNMP.
○ If SNMP is required, Dell EMC recommends that the default community name is changed from public.
● By default, a self-signed certificate is generated to enable HTTPS communication. Dell EMC recommends generating a CSR
and installing a valid non-self signed certificate.
Besides improving the security of OME - Modular, these actions eliminate warnings that are produced by vulnerability scanners
relating to the default self-signed web server certificate and default SNMP community name.
NOTE: Dell EMC recommends changing the default password for OME - Modular.
VLAN
When you configure non-default untagged or native VLAN for FCoE enabled interfaces, the configuration is accepted, but not
applied to the hardware.
12Important Notes
6
Known issues
Topics:
•Unable to restore network configuration attributes
Fault list does not contain HWC2131
•
•Chassis KVM output may be lost after AC power outage in chassis
•ISL Cabling Diagram not shown correctly in Microsoft Edge and Internet Explorer
•Unable to view details of template created from a reference device
•Firmware catalog may be deleted automatically after editing
•Error displayed when creating a local user account under certain conditions
•Cannot perform a graceful shut down of all compute sleds
•Check Compliance operation fails to run and no error message is displayed
•Unable to deploy chassis profile after removing syslog or SNMP destinations
•Unable to edit firmware catalog in specific scenarios
•Unable to restore iDRAC from the lead chassis
•Unable to export chassis profile using hostname or FQDN
•Request to join a group fails when using Microsoft Edge or Internet Explorer
•Devices may not appear after being moved from the lead chassis to a member chassis
•Set Proxy operation fails when using a hostname ending with a numeric character
•Using special characters while setting iDRAC password causes error
•Descriptive error not displayed when compute sled is in lockdown mode and VLAN settings are changed
•Last run date for some jobs may be displayed incorrectly after firmware update
•Unable to start MM Update when IOMs or storage components are selected as chassis components while updating
firmware from baselines
•IOM firmware updates fail intermittently when IOMs are selected as part of chassis component while updating firmware
from baselines
•Multiple Firmware Update jobs start for IOMs or storage devices when IOMs or storage devices are selected while updating
firmware from baselines
•OME - Modular slows down while deploying many compute sleds in 20 chassis setup
•PowerEdge MX 10GbT PTM is not displayed on chassis Group Topology page
•MCM Lead chassis does not display alerts from chassis components
•Bandwidth settings are not deployed on IOMs in fabric mode when an imported template is used
•Alerts are not received through SYSLOG, SNMP, or EMAIL after downgrading OME-Modular firmware
Unable to restore network configuration attributes
Description
WorkaroundLog in to OME–Modular, go to Chassis Settings > Network and configure the network settings—
Systems affected All system supported by this release.
Tracking number107884
The restore operation does not restore the network configuration attributes—Network Auto
Negotiation, Network Speed, and Duplex Mode.
Network Auto Negotiation, Network Speed, and Duplex Mode.
Fault list does not contain HWC2131
Description
The hardware log contains the entry HWC2131 "The Management Module cannot communicate
with the right control panel because of internal issues". However, this error
Known issues13
message is not displayed on the Chassis Fault List on the dashboard. This issue can occur during the
management module firmware update.
WorkaroundIf the hardware log message HWC2131 was generated during a management module firmware update,
ignore the message.
Systems affected PowerEdge MX7000
Tracking number108458
Chassis KVM output may be lost after AC power
outage in chassis
DescriptionIf the compute sleds have NVDIMMs and if AC power is lost while the NVDIMM is in read or write mode,
the KVM output may not be restored when the AC power is restored.
WorkaroundReset the management module twice or perform failover on the management module twice using OME–
Modular web interface or RACADM. To perform a reset using the OME–Modular web interface, go to
Home > Troubleshoot > Reset Management Module.
Systems affected PowerEdge MX7000
Tracking number108499
ISL Cabling Diagram not shown correctly in Microsoft
Edge and Internet Explorer
Description
WorkaroundUse Chrome or Firefox. If you cannot use either of these browsers, the fabric creation workflow provides
Systems affected MX9116n, MX7116n
Tracking number107300
During fabric creation, a diagram of the selected Fabric Design is displayed. The diagram indicates the
type of IOMs used and ISL cabling between them. Internet Explorer and Edge do not display these
diagrams correctly and may display black shapes instead of the correct ISL cabling.
a printable summary of the defined fabric that you can use to view the image correctly.
Unable to view details of template created from a
reference device
Description
WorkaroundTo view the template attributes on the web interface, wait for the chassis inventory to be refreshed. The
Systems affected PowerEdge MX7000, PowerEdge MX740c, PowerEdge MX840c
Tracking number107891
If you create a template using a reference device and that device is then removed from the chassis, you
cannot view all the attributes captured in that template through the OME–Modular web interface. The
template can still be deployed or used normally.
inventory is refreshed automatically every 30 minutes. You can also manually refresh the inventory using
the OME–Modular web interface.
14Known issues
Firmware catalog may be deleted automatically after
editing
DescriptionIf you enter incorrect information while editing a firmware catalog, the catalog may be deleted from
OME–Modular.
WorkaroundIf you want to modify the catalog source or repository location, it is recommended that you create a
catalog instead of editing the existing catalog. Editing the existing catalog is prone to errors.
Systems affected
Tracking number106989
PowerEdge MX7000
Error displayed when creating a local user account
under certain conditions
DescriptionYou may encounter the error, Error - User could not be saved when performing the following
tasks:
1. Create a new local user account in OME–Modular.
2. Update the new user account name without changing the password.
3. Delete the user account.
4. Create a new local user account using the original account name.
Workaround1. Always update the user account password when modifying the user account name.
2. Run the racadm racresetcfg command to restore OME–Modular to factory defaults.
3. You can use the same username with different cases as user account names are case insensitive. For
example: "test01" and "Test01"
Systems affected PowerEdge MX7000
Tracking number105270
Cannot perform a graceful shut down of all compute
sleds
Description
Workaround
Systems affected PowerEdge MX740c, PowerEdge MX840c
Tracking number108133
When using the option to select Across all pages on the Compute Devices grid, the Power Off
(Graceful) option is not displayed.
● Select compute sleds individually and perform a graceful power off operation.
● Filter the All Devices page to view only compute sleds and then perform a power off operation.
Check Compliance operation fails to run and no error
message is displayed
Description
WorkaroundEnsure that you have the permission to manage all devices contained within a compliance report before
Even if a compliance report contains devices that you do not have permission to manage, the Check
Compliance button is still enabled. When you click Check Compliance, no error message is displayed
but the compliance report is not updated.
running a compliance check.
Known issues15
Systems affected All systems supported by this release.
Tracking number108258
Unable to deploy chassis profile after removing syslog
or SNMP destinations
DescriptionIf you have administrator privileges and export a chassis profile and attempt to deploy the profile after
removing the syslog or SNMP destination, the deployment fails.
WorkaroundDo not delete any syslog or SNMP destinations manually from an exported chassis profile. Instead, let the
destination entry be blank.
Systems affected PowerEdge MX7000
Tracking number104215
Unable to edit firmware catalog in specific scenarios
DescriptionWhen an existing firmware catalog is updated using Configuration > Firmware > Catalog Management
> Edit to point to a catalog with incorrect repository credentials, OME–Modular does not refresh the
catalog information.
WorkaroundRemove the catalog and add a new one with the desired repository details.
Systems affected PowerEdge MX7000
Tracking number106990
Unable to restore iDRAC from the lead chassis
Description
WorkaroundRetry the restore operation to successfully restore the configuration and firmware.
Systems affected All system supported by this release.
Tracking number108114
The iDRAC restore operation performed from the lead chassis fails.
Unable to export chassis profile using hostname or
FQDN
Description
WorkaroundUse the IP address of the share server instead of hostname or FQDN .
Systems affected PowerEdge MX7000
Tracking number108459
When you export a profile using hostname or FQDN of the network share address, the export profile task
fails with the message Kindly provide valid input values. Check help for det ails..
16Known issues
Request to join a group fails when using Microsoft
Edge or Internet Explorer
DescriptionIf you use Microsoft Edge or Internet Explorer to initiate an action to join a multi-chassis group, the action
may fail. OME–Modular loads portions of the application as they are needed. Environmental factors such
as network disruption, web browser choice, and version, may disrupt that process.
WorkaroundIf the OME–Modular web interface is behaving unexpectedly, these troubleshooting steps address most
issues:
● Refresh the web browser to reload the application.
● Verify network connection stability.
● Use Chrome or Firefox.
Systems affected PowerEdge MX7000
Tracking number107147
Devices may not appear after being moved from the
lead chassis to a member chassis
DescriptionIn a multi-chassis management (MCM), if you move a device from the lead chassis to one of the member
chassis, the change may not be displayed immediately in the lead chassis inventory. This issue does not
occur when moving a device between member chassis, or from a member chassis to the lead chassis.
WorkaroundWait for the scheduled automatic inventory refresh to complete. This refresh happens every 30 minutes.
Systems affected All systems supported by this release.
Tracking number108286
Set Proxy operation fails when using a hostname
ending with a numeric character
Description
Workaround
Systems affected PowerEdge MX7000
Tracking number
While setting the proxy server, if the hostname ends with a numeric character, the proxy settings cannot
be saved. For example, setting the proxy server to hostname123 fails.
Use either FQDN or IP address for the proxy server address.
109454
Using special characters while setting iDRAC
password causes error
Description
WorkaroundLog in to the iDRAC console to set the iDRAC password.
Systems affected PowerEdge MX740c, PowerEdge MX840c
Tracking number110940
Using the special character, ^, while setting an iDRAC password from Devices > Compute > View
Details > Settings > Management page, causes an error.
Known issues17
Descriptive error not displayed when compute sled is
in lockdown mode and VLAN settings are changed
DescriptionAn error message is displayed when you try to change the VLAN setting on the Chassis > Overview
> Hardware > Chassis Slots page when iDRAC is in lockdown mode. But, the error message does not
describe the cause of the failure of the task.
WorkaroundNo action is required. A descriptive error message will be provided in a future update of OME - Modular.
Systems affected PowerEdge MX840c, PowerEdge MX740c
Tracking number112537
Last run date for some jobs may be displayed
incorrectly after firmware update
DescriptionAfter firmware update, some jobs may display the last run date as "1970". The issue is only seen when
NTP servers are configured as the time source. After a firmware update, the public network takes some
time to get established, which delays synchronizing the system time with the NTP server. Any jobs run
before the system time synchronizes to the NTP server, display the year as 1970.
WorkaroundThe date and time are fixed automatically when the next job is run.
Systems affected PowerEdge MX7000
Tracking number115338
Unable to start MM Update when IOMs or storage
components are selected as chassis components while
updating firmware from baselines
Description
WorkaroundSelect the IOMs/Storage components as individual devices and retry the firmware update.
Systems affected All Systems supported by this release.
Tracking number115635
IOMs or storage device update does not start when IOMs/Storage devices are selected as chassis
components while performing a Firmware Update from a baseline.
IOM firmware updates fail intermittently when IOMs
are selected as part of chassis component while
updating firmware from baselines
Description
WorkaroundSelecting the IOMs as individual devices and retry the firmware update.
Systems affected All Systems supported by this release.
Tracking number115639
IOM updates can fail when IOMs or storage devices are selected as part of the chassis component using
the Compliance Report Update method.
18Known issues
Multiple Firmware Update jobs start for IOMs or
storage devices when IOMs or storage devices are
selected while updating firmware from baselines
DescriptionMultiple firmware update jobs are started when IOMs or storage devices are selected while updating
firmware from a baseline.
WorkaroundWhen the firmware update fails, select the IOMs or storage device as individual devices and retry the
firmware update.
Systems affected All Systems supported by this release.
Tracking number115640
OME - Modular slows down while deploying many
compute sleds in 20 chassis setup
DescriptionThe OME - Modular web interface becomes slow while deploying more than 150 compute sleds in 20
chassis MCM setup. The sluggishness is due to high CPU consumption from data synchronization when
an alert storm or multiple inventory refresh jobs occur.
WorkaroundOnce the synchronization ends, the system recovers automatically.
Systems affected PowerEdge MX7000
Tracking number118264
PowerEdge MX 10GbT PTM is not displayed on
chassis Group Topology page
Description
WorkaroundThere is no workaround for this issue. However, the MCM Topology is not impacted.
Systems affected PowerEdge MX 10GbT Passthrough Module
Tracking number118761
On the Multi-chassis Group Topology page, the graphical representation of the PowerEdge MX 10GbT
Passthrough Module is not displayed owing to errors in identifying the correct IOM image.
MCM Lead chassis does not display alerts from
chassis components
Description
WorkaroundRefine the alert policy criteria and reduce the number of actions that are triggered on the lead chassis.
Systems affected All systems supported by this release.
Tracking number117677
If many actions or criteria are used in an alert policy, alerts may not be seen on the lead chassis.
Known issues19
Bandwidth settings are not deployed on IOMs in
fabric mode when an imported template is used
Description
WorkaroundReconfigure the network switch settings manually instead of using an imported template.
Systems affected All systems affected by this release
Tracking number117251
When a template is exported from a chassis, it does not include the attributes which are needed for a
switch to set bandwidth settings. Hence, when a template is imported into chassis B from chassis A, the
switch bandwidth settings from chassis A are not replicated in chassis B.
Alerts are not received through SYSLOG, SNMP, or
EMAIL after downgrading OME-Modular firmware
Description
WorkaroundConfigure the alert policies after the firmware downgrade is completed.
Systems affected All PowerEdge MX7000 systems, with user-configured alerts policies, where OME-Modular firmware is
Tracking number121423
Alerts policy configurations are deleted after downgrading the OME-Modular firmware to 1.00.01 from
1.00.10.
downgraded to 1.00.01 from 1.00.10.
20Known issues
7
Limitations
1. OME–Modular is supported only on TLS 1.2 and later. Versions earlier than 1.2 may or may not work. Also, support for earlier
versions of TLS is not provided.
2. When navigating to the console for the first time, a blinking cursor does not appear in the text fields. This is owing to a bug
in Chrome. For details and current status, see bugs.chromium.org/p/chromium/issues/detail?id=740652.
3. When using Firefox on Windows Server 2012, the 'up' and 'down' buttons in a numeric input field are not displayed
correctly. This bug exists in Firefox since version 37. However, the manual input of values is not impacted. For details, see
bugzilla.mozilla.org/show_bug.cgi?id=1158435.
This issue also affects other versions of Firefox depending on the positioning of the numeric input. The numeric up and down
buttons are not sized correctly when used in a data grid in MCSI. However, the manual input of values is not impacted. For
details, see bugzilla.mozilla.org/show_bug.cgi?id=947365.
4. An open-source component used for certain selection inputs may not respond to arrow key presses. This issue is currently
limited to the AD/LDAP import wizard. For details, see github.com/select2/select2/issues/3472.
5. The HTML titles that consist of long strings of text are truncated in Internet Explorer (IE) and Microsoft Edge, if the text
has no spaces or punctuation. This is the default behavior of IE and Microsoft Edge.
6. Internet Explorer has performance issues related to DOM rendering and manipulation, both of which are widely used in a
single-page application. For details, see developer.microsoft.com/en-us/microsoft-edge/platform/issues/7636678/.
These issues result in poor performance in AngularJS and many other open-source UI components. For details, see
github.com/angular/angular.js/issues/12563 and github.com/angular-ui/ui-grid/issues/5855.
Version upgrades or design changes may be explored in future releases, which may help reduce these performance issues
in IE. However, the possibilities for improvement may be limited as Microsoft is not actively developing IE. For alternatives,
refer to the list of approved and supported browser versions.
Limitations21
Installation
See the Dell EMC OpenManage Enterprise - Modular Edition Version 1.00.10 for PowerEdge MX Chassis User's Guide for the
following information:
● Prerequisites
● Hardware and software requirements
● Installation and configuration
Topics:
•Downloading OME-Modular firmware
•Updating firmware in OME-Modular
Downloading OME-Modular firmware
To download the latest OME–Modular firmware:
1. Go to dell.com/openmanagemanuals.
The Enterprise Systems Management page is displayed.
2. Click Dell OpenManage Enterprise.
The Dell OpenManage Enterprise page is displayed.
3. Click Dell OpenManage Enterprise Modular Version 1.00.10 for Dell PowerEdge MX7000.
The Support for Dell OpenManage Enterprise-Modular Version 1.00.10 for Dell PowerEdge MX7000 page is
displayed.
4. On the left panel, click Drivers & downloads.
8
Updating firmware in OME-Modular
You can update the firmware in OME–Modular using the following methods:
1. Individual package method—Through OME–Modular web interface or CLI (REST)
2. Catalog-based compliance method
For steps to update firmware using the individual package or catalog, see the OME - Modular for PowerEdge MX7000 Chassis
User's Guide available at www.dell.com/openmanagemanuals.
22Installation
Resources and support
For more information about the features of this release, see the documentation for OpenManage Enterprise Modular (OMEModular) available at www.dell.com/openmanagemanuals.
Latest Release Notes
To access the latest Release Notes for this version:
1. Go to www.dell.com/openmanagemanuals.
2. Click Dell OpenManage Enterprise.
3. Click the link for this version of OME-Modular.
4. Click Manuals & documents.
Accessing documents using direct links
You can directly access the documents using the following links:
www.dell.com/omconnectionsclientClient System Management
www.dell.com/esmmanualsOpenManage Connections Enterprise Systems Management
Accessing documents using product selector
You can also access documents by selecting your product.
1. Go to www.dell.com/support.
2. Click Browse all products.
3. Click the desired product category, such as Servers, Software, Storage, and so on.
4. Click the desired product and then click the desired version if applicable.
NOTE: For some products, you may need to navigate through the subcategories.
5. Click Manuals & documents.
Resources and support23
10
Contacting Dell EMC
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing
slip, bill, or Dell EMC product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and
some services may not be available in your area. To contact Dell EMC for sales, technical support, or customer service issues,
see www.dell.com/contactdell.
24Contacting Dell EMC
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