Dell PowerEdge C6100 User Manual

Dell™ PowerEdge™ C6100

Systems

Hardware Owner’s

Manual

Regulatory Model XS23-TY3

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

_________________

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and Pow er Edge are trademarks of Dell Inc.;

Intel is a registered trademark of Intel Corporation in the U.S. and other countries; Red Hat is a registered trademark of Red Hat, Inc. in the United States and other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Regulatory Model XS23-TY3

January 2010 Rev. A01

Contents

1 About Your System . . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Front-Panel Features and Indicators

Hard-Drive Indicator Patterns

Back-Panel Features and Indicators

NIC Indicator Codes

. . . . . . . . . . . . . . . . . . . 18

Power and System Board Indicator Codes

Power Supply Indicator Codes

BMC Heart Beat LED

POST Error Codes

. . . . . . . . . . . . . . . . . . . 22

. . . . . . . . . . . . . . . . . . . . 23

Collecting System Event Log for Investigation

Other Information You May Need

. . . . . . . . . . 12

. . . . . . . . . . . . . . 15

. . . . . . . . . . 16

. . . . . . . 20

. . . . . . . . . . . . . 21

. . . 23

. . . . . . . . . . . . 33

2 Using the System Setup Program . . . . . . 35

Start Menu . . . . . . . . . . . . . . . . . . . . . . . . 35

System Setup Options at Boot

. . . . . . . . . . . . . . 36

Console Redirection

Main Menu

. . . . . . . . . . . . . . . . . . . . . . . . 37

Main Screen

. . . . . . . . . . . . . . . . . . . 36

. . . . . . . . . . . . . . . . . . . . 37

Contents 3

AMIBIOS Settings. . . . . . . . . . . . . . . . . . 38

Processor Settings

System Memory Settings

. . . . . . . . . . . . . . . . . 38

. . . . . . . . . . . . . . 38

Advanced Menu

CPU Configuration

Memory Configuration

IDE Configuration

Primary IDE Master

USB Configuration

PCI Configuration

Boot Menu

Boot Settings Configuration

Security Menu

. . . . . . . . . . . . . . . . . . . . . 39

. . . . . . . . . . . . . . . . . 39

. . . . . . . . . . . . . . . 40

. . . . . . . . . . . . . . . . . . 41

. . . . . . . . . . . . . . . . . 41

. . . . . . . . . . . . . . . . . 43

. . . . . . . . . . . . . . . . . . 44

. . . . . . . . . . . . . . . . . . . . . . . . 45

. . . . . . . . . . . . 45

. . . . . . . . . . . . . . . . . . . . . . 45

Server Menu . . . . . . . . . . . . . . . . . . . . . . . 47

System Management

Remote Access Configuration

IPMI Configuration

LAN Configuration

Power Throttling Configuration

IP Address

. . . . . . . . . . . . . . . . . . . . . 50

Subnet Mask

Default Gateway IP

. . . . . . . . . . . . . . . . 48

. . . . . . . . . . . 48

. . . . . . . . . . . . . . . . . 49

. . . . . . . . . . . . . . . . . 50

. . . . . . . . . . . 50

. . . . . . . . . . . . . . . . . . . . 51

. . . . . . . . . . . . . . . . . 51

3 Installing System Components . . . . . . . 53

4 Contents

Exit Menu

. . . . . . . . . . . . . . . . . . . . . . . . . 51

Safety Instructions . . . . . . . . . . . . . . . . . . . . 53

Recommended Tools

Inside the System

. . . . . . . . . . . . . . . . . . . 53

. . . . . . . . . . . . . . . . . . . . . 54

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 55

Removing a Hard-Drive Blank

Installing a Hard-Drive Blank

Removing a Hard-Drive Carrier

Installing a Hard Drive Carrier

. . . . . . . . . . . 55

. . . . . . . . . . . . 55

. . . . . . . . . . . 56

. . . . . . . . . . . 57

Removing a Hard Drive From a Hard-Drive Carrier

. . . . . . . . . . . . . . . . . 57

Installing a Hard Drive Into a Hard-Drive Carrier

. . . . . . . . . . . . . . . . . 58

Power Supplies

Removing a Power Supply

Installing a Power Supply

System-Board Assembly

Removing a System-Board Assembly

Installing a System-Board Assembly

Cooling Shroud

Removing the Cooling Shroud

Installing the Cooling Shroud

Heat Sinks

Removing the Heat Sink

Installing the Heat Sink

. . . . . . . . . . . . . . . . . . . . . 59

. . . . . . . . . . . . . 59

. . . . . . . . . . . . . 60

. . . . . . . . . . . . . . . . . 61

. . . . . . . 61

. . . . . . . . 62

. . . . . . . . . . . . . . . . . . . . . . 63

. . . . . . . . . . . 63

. . . . . . . . . . . . 64

. . . . . . . . . . . . . . . . . . . . . . . . 64

. . . . . . . . . . . . . . 64

. . . . . . . . . . . . . . . 66

Processor . . . . . . . . . . . . . . . . . . . . . . . . 66

Removing a Processor

Installing a Processor

Expansion-Card Assembly and Expansion Card

Removing the Expansion Card

Installing the Expansion Card

. . . . . . . . . . . . . . . 66

. . . . . . . . . . . . . . . 68

. . . . 69

. . . . . . . . . . . 69

. . . . . . . . . . . 71

Expansion-Card Connector

. . . . . . . . . . . . . . . 72

Removing the Expansion-Card Connector

. . . . . 72

Contents 5

Installing the Expansion-Card Connector. . . . . . 74

Mezzanine Card

Removing the SAS Mezzanine Card

Installing the SAS Mezzanine Card

Removing the Infiniband Mezzanine Card

Installing the Infiniband Mezzanine Card

System Memory

Supported DIMM Configuration

Removing Memory Modules

Installing Memory Modules

Interposer Extenders

Removing the Interposer Extender

Installing the Interposer Extender

System Battery

Replacing the System Battery

. . . . . . . . . . . . . . . . . . . . . 74

. . . . . . . . 74

. . . . . . . . . 75

. . . . . 76

. . . . . . 77

. . . . . . . . . . . . . . . . . . . . . 77

. . . . . . . . . . 77

. . . . . . . . . . . . 79

. . . . . . . . . . . . . 80

. . . . . . . . . . . . . . . . . . . 82

. . . . . . . . . 82

. . . . . . . . . 83

. . . . . . . . . . . . . . . . . . . . . . 84

. . . . . . . . . . . 84

RAID Battery (Optional) . . . . . . . . . . . . . . . . . 85

Removing the RAID Battery

Installing the RAID Battery

Removing the RAID Battery Carrier

Installing the RAID Battery Carrier

. . . . . . . . . . . . . 85

. . . . . . . . . . . . . 86

. . . . . . . . . 87

. . . . . . . . . 88

6 Contents

System Board. . . . . . . . . . . . . . . . . . . . . . . 89

Removing a System Board

Installing a System Board

Opening and Closing the System

Opening the System

Closing the System

Cooling Fans

. . . . . . . . . . . . . . . . . . . . . . . 92

Removing a Cooling Fan

. . . . . . . . . . . . . 89

. . . . . . . . . . . . . . 90

. . . . . . . . . . . . 91

. . . . . . . . . . . . . . . . . 91

. . . . . . . . . . . . . . . . . 92

. . . . . . . . . . . . . . 92

Installing a Cooling Fan . . . . . . . . . . . . . . . 94

Power Distribution Boards

Removing a Power Distribution Board

Installing a Power Distribution Board

Fan Controller Board

Installing the Fan Controller Board

. . . . . . . . . . . . . . . 94

. . . . . . . 94

. . . . . . . 96

. . . . . . . . . . . . . . . . . . . 97

. . . . . . . . . 98

Midplanes . . . . . . . . . . . . . . . . . . . . . . . . 99

Removing the Midplanes

Installing the Midplanes

Backplanes

. . . . . . . . . . . . . . . . . . . . . . . 105

Removing the Backplane

Installing the Backplane

Front Panels

. . . . . . . . . . . . . . . . . . . . . . . 109

Removing the Front Panel

Installing Front Panel

. . . . . . . . . . . . . . 99

. . . . . . . . . . . . . . 104

. . . . . . . . . . . . . . 105

. . . . . . . . . . . . . . 108

. . . . . . . . . . . . . 109

. . . . . . . . . . . . . . . . 111

4 Troubleshooting Your System . . . . . . . . 113

Safety First—For You and Your System . . . . . . . . . 113

Installation Problems

Troubleshooting System Startup Failure

Troubleshooting External Connections

Troubleshooting the Video Subsystem

. . . . . . . . . . . . . . . . . . 113

. . . . . . . . 114

. . . . . . . . . 114

Troubleshooting a USB Device . . . . . . . . . . . . . 114

Troubleshooting a Serial I/O Device

Troubleshooting a NIC

. . . . . . . . . . . . . . . . . . 116

. . . . . . . . . . 115

Contents 7

Troubleshooting a Wet System. . . . . . . . . . . . . 117

Troubleshooting a Damaged System

. . . . . . . . . . 118

Troubleshooting the System Battery. . . . . . . . . . 118

Troubleshooting Power Supplies

Troubleshooting System Cooling Problems

. . . . . . . . . . . 119

. . . . . . 120

Troubleshooting a Fan . . . . . . . . . . . . . . . . . 120

Troubleshooting System Memory

Troubleshooting a Hard Drive

Troubleshooting a Storage Controller

Troubleshooting Expansion Cards

Troubleshooting Processors

IRQ Assignment Conflicts

. . . . . . . . . . . 121

. . . . . . . . . . . . . 123

. . . . . . . . . 124

. . . . . . . . . . . 125

. . . . . . . . . . . . . . 126

. . . . . . . . . . . . . . . 127

5 Jumpers and Connectors. . . . . . . . . . . . 129

System Board Connectors . . . . . . . . . . . . . . . 129

8 Contents

Backplane Connectors

3.5" drives

2.5" drives

Midplane Connectors

. . . . . . . . . . . . . . . . . 130

. . . . . . . . . . . . . . . . . . . . . 130

. . . . . . . . . . . . . . . . . . . . . 132

. . . . . . . . . . . . . . . . . 134

Interposer Extender Connectors

Mezzanine Card Connectors

. . . . . . . . . . . . . . 136

Fan Controller Board Connectors

. . . . . . . . . . . . 135

. . . . . . . . . . . 138

Power Distribution Board Connectors . . . . . . . . . 139

Jumper Settings

System Configuration Jumper Settings

Backplane Jumper Settings

. . . . . . . . . . . . . . . . . . . . . 139

. . . . . . . 140

. . . . . . . . . . . . 141

6 Getting Help. . . . . . . . . . . . . . . . . . . . . . 143

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 143

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Contents 9

10 Contents

About Your System

Accessing System Features During Startup

The following keystrokes provide access to system features during startup.

Keystroke Description

<F2> Enters the System Setup program. See "Start Menu" on page 35.

<F11> Enters the BIOS Boot Manager. See "System Setup Options at Boot"

on page 36.

<F12> Starts Preboot eXecution Environment (PXE) boot.

<Ctrl><C> Enters the SAS Configuration Utility. For more information,

see the SAS adapter documentation.

<Ctrl><H> Enters the RAID configuration utility. For more information,

see the documentation for your SAS RAID card.

<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more

information, see the documentation for your integrated NIC.

About Your System 11

Front-Panel Features and Indicators

1-0

1-1

1-2

2-0

2-1

2-2

3-0

3-1

3-2

4-0

4-1

4-2

1234 67895

1-0

2-0

4-0

1-1

2-1

4-1

1-2

2-2

4-2

1-3

2-3

4-3

1234 5

6789

2-0

2-1

2-2

2-3

2-4

2-5

4-0

4-1

4-2

4-3

4-4

4-5

1234 5

6789

Figure 1-1. Front Panel—3.5" Hard Drives With Four System Boards

Figure 1-2. Front Panel—3.5" Hard Drives With Three System Boards

Figure 1-3. Front Panel—3.5" Hard Drives With Two System Boards

12 About Your System

Figure 1-4. Front Panel—2.5" Hard Drives With Four System Boards

1-0

1-1

1-2

1-3

1-4

1-5

2-0

2-1

2-2

2-3

2-4

2-5

3-0

3-1

3-2

3-3

3-4

3-5

4-0

4-1

4-2

4-3

4-4

4-5

1 234 5 6789

1-0

1-1

1-2

1-3

1-4

1-5

1-6

1-7

2-0

2-1

2-2

2-3

2-4

2-5

2-6

2-7

4-0

4-1

4-2

4-3

4-4

4-5

4-6

4-7

1345

Figure 1-5. Front Panel—2.5" Hard Drives With Three System Boards

About Your System 13

Figure 1-6. Front Panel—2.5" Hard Drives With Two System Boards

2-0

2-1

2-2

2-3

2-4

2-5

2-6

2-7

2-8

2-9

2-10

2-11

4-0

4-1

4-2

4-3

4-4

4-5

4-6

4-7

4-8

4-9

4-10

4-11

1345

Item Indicator, Button,

or Connector

1, 3, 7, 9 Power-on indicator/

power button (system boards 1, 2, 4, 3)

2, 4, 6, 8 System identification

indicator/button (system boards 1, 2, 4, 3)

Icon Description

The power-on indicator lights when the system power is on.

The power button controls the DC power supply output to the system.

NOTE: When powering on the system,

the video monitor can take from several seconds to over 2 minutes to display an image, depending on the amount of memory installed in the system.

NOTE: On ACPI-compliant operating

systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off.

NOTE: To force an ungraceful shutdown,

press and hold the power button for 5 seconds.

The identification button can be used to locate a particular system and system board within a chassis.

When the button is pushed, the blue system status indicator on the front and the back blink until the button is pushed again.

14 About Your System

Item Indicator, Button,

or Connector

5 Hard drives Up to twelve hot-swappable

* Drive cover Applicable only for 2.5" hard

Icon Description

3.5-inch hard drives.

Up to twenty four hot-swappable

2.5-inch hard drives.

drive system.

Hard-Drive Indicator Patterns

Figure 1-7. Hard Drive Indicators

1 hard-drive activity indicator

(green)

Table 1-1. Hard Drive Status Indicators

Drive-Status Indicator Pattern Condition

Off Slot empty

Solid green Hard drive online/access

Blinks green Hard drive rebuilding/ hard drive

Blinks green/amber Rebuild abort

Blinks amber Hard drive failed

2 hard-drive status indicator

(green and amber)

identification/preparing for removal

About Your System 15

Back-Panel Features and Indicators

1 2 3 4 5 6 7 8 9 10

Figure 1-8. Back Panel—Four System Boards

Item Indicator, Button,

or Connector

1 Power supply 2 (PS2) 470W / 750W / 1100W/ 1400W

2 Power supply 1 (PS1) 470W / 750W / 1100W/ 1400W

3 USB connectors (2) Connect USB devices to the system.

4 System identification

indicator

5 Ethernet connector 1 Embedded 10/100/1000 NIC

6 Ethernet connector 2 Embedded 10/100/1000 NIC

7 KVM over IP Port Dedicated management port.

8 Serial connector Connects a serial device to the system.

Icon Description

The ports are USB 2.0-compliant.

Both the systems management software and the identification buttons located on the front can cause the indicator to flash blue to identify a particular system and system board.

Lights amber when the system needs attention due to a problem.

connectors.

16 About Your System

Item Indicator, Button,

Icon Description

or Connector

9 Video connector Connects a VGA display to the system.

10 Power-on indicator/

power button (system board 1)

Figure 1-9. Enumeration—Four System Boards

The power-on indicator lights when the system power is on.

The power button controls the DC power supply output to the system.

NOTE: When powering on the system,

the video monitor can take from several seconds to over 2 minutes to display an image, depending on the amount of memory installed in the system.

NOTE: On ACPI-compliant operating

systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off.

NOTE: To force an ungraceful shutdown,

press and hold the power button for five seconds.

Figure 1-10. Enumeration—Three System Boards

About Your System 17

Figure 1-11. Enumeration—Two System Boards

4 2

NIC Indicator Codes

Figure 1-12. NIC Indicators

1 link indicator 2 activity indicator

NIC Status Indicator (link) Condition

Steady amber Link at 1 Gbps speed

Blinks amber Identifying port with 1 Gbps connection

Steady green Link at 100 Mbps speed

Blinks green Identifying port with 10 Mbps or 100 Mbps

connection

Off Link at 10 Mbps speed

18 About Your System

NIC Status Indicator (activity) Condition

Steady green Link LAN / No access

Blinks green Accessing LAN

Off Idle

Figure 1-13. NIC Indicators (KVM Over IP Port)

1 link indicator 2 activity indicator

NIC Status Indicator (link) Condition

Steady Green Link at 100 Mbps speed

Off Link at 10 Mbps speed

NIC Status Indicator (activity) Condition

Steady green Link LAN / No access

Blinks green LAN access

Green off Idle

About Your System 19

Power and System Board Indicator Codes

The LEDs on the system front panel and back panel display status codes during system startup. For location of the LEDs on the front panel, see Figure 1-1 for 3.5" hard drive and Figure 1-4 for 2.5" hard drive systems. For location of the LEDs on the back panel, see Figure 1-8.

Table 1-2 lists the status associated with the status codes.

Table 1-2. Status Indicator Codes

Component Indicator Condition

Power-on indicator

System identification indicator

Steady Green

Blinks Amber

Blinks Green/Amber

Steady Blue

Blinks Blue

Off

Power On S0/S1

BMC Critical condition event in Power Off mode S4/S5

BMC Critical condition event in Power On mode S0/S1

IPMI Via Chassis Identify Command On or ID Button Press ID On

Only IPMI using Chassis Identify Command Blink On

IPMI using Chassis Identify Command Off or ID Button Press ID Off

20 About Your System

Power Supply Indicator Codes

Figure 1-14. Power Supply Status Indicator

1 power supply 2 power supply indicator

Power Supply Status Indicator Condition

Steady green Power supply is on (AC OK/DC OK) or in

standby mode (90 VAC–264 VAC)

Steady yellow Power supply faulty

(UVP/OVP/OCP/SCP/OTP/Fan Fault)

Yellow off Power supply is off or AC input voltage is out of

normal operating range (90 VAC–264 VAC)

About Your System 21

BMC Heart Beat LED

The system board provides BMC heart beat LED (CR24) for BMC debugs. When BMC firmware is ready, the BMC heart beat LED blinks.

Figure 1-15. BMC Heart Beat LED

1 BMC heart beat LED 2 system board

22 About Your System

POST Error Codes

Collecting System Event Log for Investigation

Error Messages are logged in the System Event Log (SEL). The SEL can be accessed through system BIOS and the BMC setup for investigation. You can also access SEL by browsing to the IP address of the BMC.

Code Log in BMC Cause Corrective Actions

0000h Yes Timer Count Read/Write Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

0003h Yes CMOS Battery Error See "Troubleshooting the

System Battery" on page 118.

0004h Yes CMOS Diagnostic Status Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

0005h Yes CMOS Checksum Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

000Bh Yes CMOS Memory Size Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

About Your System 23

Code Log in BMC Cause Corrective Actions

000Ch Yes RAM Read/Write Test Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

0012h Yes CMOS Date Time Error See "Troubleshooting the

System Battery" on page 118.

If the problem persists, see "Getting Help" on page 143.

0040h Yes Refresh Timer Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

0041h Yes Display Memory Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

0044h Yes DMAC Controller Error See "Troubleshooting

System Memory" on page 121.

If the problem persists, see "Getting Help" on page 143.

0045h Yes DMAC1 Channel Register Error See "Troubleshooting

System Memory" on page 121.

If the problem persists, see "Getting Help" on page 143.

0046h Yes DMAC2 Channel Register Error See "Troubleshooting

System Memory" on page 121.

If the problem persists, see "Getting Help" on page 143.

24 About Your System

Code Log in BMC Cause Corrective Actions

0047h Yes PMM Memory Allocation Error See "Troubleshooting

System Memory" on page 121.

If the problem persists, see "Getting Help" on page 143.

0048h Yes Password Check Error Reset password.

See "Jumper Settings" on page 139.

If the problem persists, see "Getting Help" on page 143.

004Ah Yes ADM Module Error See "Getting Help" on

page 143.

004Bh Yes Language Module Error See "Getting Help" on

page 143.

005Dh Yes ATA SMART Feature Error See "Getting Help" on

page 143.

005Eh Yes Non-Critical Password Check

Error

0060h Yes HDD 0 Error See "Troubleshooting a

0061h Yes HDD 1 Error See "Troubleshooting a

0062h Yes HDD 2 Error See "Troubleshooting a

0063h Yes HDD 3 Error See "Troubleshooting a

0064h Yes HDD 4 Error See "Troubleshooting a

0065h Yes HDD 5 Error See "Troubleshooting a

Reset password. See "Jumper Settings" on page 139.

If the problem persists, see "Getting Help" on page 143.

Hard Drive" on page 123.

About Your System 25

Code Log in BMC Cause Corrective Actions

0066h Yes HDD 6 Error See "Troubleshooting a

Hard Drive" on page 123.

0067h Yes HDD 7 Error See "Troubleshooting a

Hard Drive" on page 123.

0080h Yes ATAPI 0 Error

0081h Yes ATAPI 1 Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

0082h Yes ATAPI 2 Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

0083h Yes ATAPI 3 Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

0084h Yes ATAPI 4 Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

0085h Yes ATAPI 5 Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

26 About Your System

Code Log in BMC Cause Corrective Actions

0086h Yes ATAPI 6 Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

0087h Yes ATAPI 7 Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

0120h Yes CPU1 Thermal Failure due to

PROCHOT#

0121h Yes CPU2 Thermal Failure due to

PROCHOT#

0122h Yes CPU3 Thermal Failure due to

PROCHOT#

Ensure that the processor heat sinks are properly installed.

See "Troubleshooting Processors" on page 126 and "Troubleshooting System Cooling Problems" on page 120.

Ensure that the processor heat sinks are properly installed.

See "Troubleshooting Processors" on page 126 and "Troubleshooting System Cooling Problems" on page 120.

Ensure that the processor heat sinks are properly installed.

See "Troubleshooting Processors" on page 126 and "Troubleshooting System Cooling Problems" on page 120.

About Your System 27

Code Log in BMC Cause Corrective Actions

0123h Yes CPU4 Thermal Failure due to

PROCHOT#

0150h Yes Processor failed BIST Remove AC power to the

0151h Yes Processor failed BIST Remove AC power to the

0152h Yes Processor failed BIST Remove AC power to the

0153h Yes Processor failed BIST Remove AC power to the

0160h Yes CPU1 Processor missing

microcode

0161h Yes CPU2 Processor missing

microcode

Ensure that the processor heat sinks are properly installed.

See "Troubleshooting Processors" on page 126 and "Troubleshooting System Cooling Problems" on page 120.

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

A BIOS update is required.

If the problem persists, see "Getting Help" on page 143.

A BIOS update is required.

If the problem persists, see "Getting Help" on page 143.

28 About Your System

Code Log in BMC Cause Corrective Actions

0162h Yes CPU3 Processor missing

microcode

0163h Yes CPU4 Processor missing

microcode

0180 Yes CPU 1 stepping no support Ensure that your processors

0181 Yes CPU 2 stepping no support Ensure that your processors

0182 Yes CPU 3 stepping no support Ensure that your processors

0183 Yes CPU 4 stepping no support Ensure that your processors

A BIOS update is required.

If the problem persists, see "Getting Help" on page 143.

A BIOS update is required.

If the problem persists, see "Getting Help" on page 143.

match and conform to the type described in the processor technical specifications outlined in your system’s Getting Started Guide.

About Your System 29

Code Log in BMC Cause Corrective Actions

0192h Yes L2 cache size mismatch Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

0193h Yes CPUID, Processor stepping are

different

0194h Yes CPUID, Processor stepping are

different

0195h Yes Front side bus mismatch Ensure that your processors

0196h Yes CPUID, Processor Model are

different

Ensure that your processors match and conform to the type described in the processor technical specifications outlined in your system’s Getting Started Guide.

match and conform to the type described in the processor technical specifications outlined in your system’s Getting Started Guide.

Ensure that your processors match and conform to the type described in the processor technical specifications outlined in your system’s Getting Started Guide.

30 About Your System

+ 130 hidden pages