Dell PowerEdge C6100 User Manual

Dell™ PowerEdge™ C6100

Systems

Hardware Owner’s

Manual

Regulatory Model XS23-TY3

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

_________________

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and Pow er Edge are trademarks of Dell Inc.;

Intel is a registered trademark of Intel Corporation in the U.S. and other countries; Red Hat is a registered trademark of Red Hat, Inc. in the United States and other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Regulatory Model XS23-TY3

January 2010 Rev. A01

Contents

1 About Your System . . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Front-Panel Features and Indicators

Hard-Drive Indicator Patterns

Back-Panel Features and Indicators

NIC Indicator Codes

. . . . . . . . . . . . . . . . . . . 18

Power and System Board Indicator Codes

Power Supply Indicator Codes

BMC Heart Beat LED

POST Error Codes

. . . . . . . . . . . . . . . . . . . 22

. . . . . . . . . . . . . . . . . . . . 23

Collecting System Event Log for Investigation

Other Information You May Need

. . . . . . . . . . 12

. . . . . . . . . . . . . . 15

. . . . . . . . . . 16

. . . . . . . 20

. . . . . . . . . . . . . 21

. . . 23

. . . . . . . . . . . . 33

2 Using the System Setup Program . . . . . . 35

Start Menu . . . . . . . . . . . . . . . . . . . . . . . . 35

System Setup Options at Boot

. . . . . . . . . . . . . . 36

Console Redirection

Main Menu

. . . . . . . . . . . . . . . . . . . . . . . . 37

Main Screen

. . . . . . . . . . . . . . . . . . . 36

. . . . . . . . . . . . . . . . . . . . 37

Contents 3

AMIBIOS Settings. . . . . . . . . . . . . . . . . . 38

Processor Settings

System Memory Settings

. . . . . . . . . . . . . . . . . 38

. . . . . . . . . . . . . . 38

Advanced Menu

CPU Configuration

Memory Configuration

IDE Configuration

Primary IDE Master

USB Configuration

PCI Configuration

Boot Menu

Boot Settings Configuration

Security Menu

. . . . . . . . . . . . . . . . . . . . . 39

. . . . . . . . . . . . . . . . . 39

. . . . . . . . . . . . . . . 40

. . . . . . . . . . . . . . . . . . 41

. . . . . . . . . . . . . . . . . 41

. . . . . . . . . . . . . . . . . 43

. . . . . . . . . . . . . . . . . . 44

. . . . . . . . . . . . . . . . . . . . . . . . 45

. . . . . . . . . . . . 45

. . . . . . . . . . . . . . . . . . . . . . 45

Server Menu . . . . . . . . . . . . . . . . . . . . . . . 47

System Management

Remote Access Configuration

IPMI Configuration

LAN Configuration

Power Throttling Configuration

IP Address

. . . . . . . . . . . . . . . . . . . . . 50

Subnet Mask

Default Gateway IP

. . . . . . . . . . . . . . . . 48

. . . . . . . . . . . 48

. . . . . . . . . . . . . . . . . 49

. . . . . . . . . . . . . . . . . 50

. . . . . . . . . . . 50

. . . . . . . . . . . . . . . . . . . . 51

. . . . . . . . . . . . . . . . . 51

3 Installing System Components . . . . . . . 53

4 Contents

Exit Menu

. . . . . . . . . . . . . . . . . . . . . . . . . 51

Safety Instructions . . . . . . . . . . . . . . . . . . . . 53

Recommended Tools

Inside the System

. . . . . . . . . . . . . . . . . . . 53

. . . . . . . . . . . . . . . . . . . . . 54

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 55

Removing a Hard-Drive Blank

Installing a Hard-Drive Blank

Removing a Hard-Drive Carrier

Installing a Hard Drive Carrier

. . . . . . . . . . . 55

. . . . . . . . . . . . 55

. . . . . . . . . . . 56

. . . . . . . . . . . 57

Removing a Hard Drive From a Hard-Drive Carrier

. . . . . . . . . . . . . . . . . 57

Installing a Hard Drive Into a Hard-Drive Carrier

. . . . . . . . . . . . . . . . . 58

Power Supplies

Removing a Power Supply

Installing a Power Supply

System-Board Assembly

Removing a System-Board Assembly

Installing a System-Board Assembly

Cooling Shroud

Removing the Cooling Shroud

Installing the Cooling Shroud

Heat Sinks

Removing the Heat Sink

Installing the Heat Sink

. . . . . . . . . . . . . . . . . . . . . 59

. . . . . . . . . . . . . 59

. . . . . . . . . . . . . 60

. . . . . . . . . . . . . . . . . 61

. . . . . . . 61

. . . . . . . . 62

. . . . . . . . . . . . . . . . . . . . . . 63

. . . . . . . . . . . 63

. . . . . . . . . . . . 64

. . . . . . . . . . . . . . . . . . . . . . . . 64

. . . . . . . . . . . . . . 64

. . . . . . . . . . . . . . . 66

Processor . . . . . . . . . . . . . . . . . . . . . . . . 66

Removing a Processor

Installing a Processor

Expansion-Card Assembly and Expansion Card

Removing the Expansion Card

Installing the Expansion Card

. . . . . . . . . . . . . . . 66

. . . . . . . . . . . . . . . 68

. . . . 69

. . . . . . . . . . . 69

. . . . . . . . . . . 71

Expansion-Card Connector

. . . . . . . . . . . . . . . 72

Removing the Expansion-Card Connector

. . . . . 72

Contents 5

Installing the Expansion-Card Connector. . . . . . 74

Mezzanine Card

Removing the SAS Mezzanine Card

Installing the SAS Mezzanine Card

Removing the Infiniband Mezzanine Card

Installing the Infiniband Mezzanine Card

System Memory

Supported DIMM Configuration

Removing Memory Modules

Installing Memory Modules

Interposer Extenders

Removing the Interposer Extender

Installing the Interposer Extender

System Battery

Replacing the System Battery

. . . . . . . . . . . . . . . . . . . . . 74

. . . . . . . . 74

. . . . . . . . . 75

. . . . . 76

. . . . . . 77

. . . . . . . . . . . . . . . . . . . . . 77

. . . . . . . . . . 77

. . . . . . . . . . . . 79

. . . . . . . . . . . . . 80

. . . . . . . . . . . . . . . . . . . 82

. . . . . . . . . 82

. . . . . . . . . 83

. . . . . . . . . . . . . . . . . . . . . . 84

. . . . . . . . . . . 84

RAID Battery (Optional) . . . . . . . . . . . . . . . . . 85

Removing the RAID Battery

Installing the RAID Battery

Removing the RAID Battery Carrier

Installing the RAID Battery Carrier

. . . . . . . . . . . . . 85

. . . . . . . . . . . . . 86

. . . . . . . . . 87

. . . . . . . . . 88

6 Contents

System Board. . . . . . . . . . . . . . . . . . . . . . . 89

Removing a System Board

Installing a System Board

Opening and Closing the System

Opening the System

Closing the System

Cooling Fans

. . . . . . . . . . . . . . . . . . . . . . . 92

Removing a Cooling Fan

. . . . . . . . . . . . . 89

. . . . . . . . . . . . . . 90

. . . . . . . . . . . . 91

. . . . . . . . . . . . . . . . . 91

. . . . . . . . . . . . . . . . . 92

. . . . . . . . . . . . . . 92

Installing a Cooling Fan . . . . . . . . . . . . . . . 94

Power Distribution Boards

Removing a Power Distribution Board

Installing a Power Distribution Board

Fan Controller Board

Installing the Fan Controller Board

. . . . . . . . . . . . . . . 94

. . . . . . . 94

. . . . . . . 96

. . . . . . . . . . . . . . . . . . . 97

. . . . . . . . . 98

Midplanes . . . . . . . . . . . . . . . . . . . . . . . . 99

Removing the Midplanes

Installing the Midplanes

Backplanes

. . . . . . . . . . . . . . . . . . . . . . . 105

Removing the Backplane

Installing the Backplane

Front Panels

. . . . . . . . . . . . . . . . . . . . . . . 109

Removing the Front Panel

Installing Front Panel

. . . . . . . . . . . . . . 99

. . . . . . . . . . . . . . 104

. . . . . . . . . . . . . . 105

. . . . . . . . . . . . . . 108

. . . . . . . . . . . . . 109

. . . . . . . . . . . . . . . . 111

4 Troubleshooting Your System . . . . . . . . 113

Safety First—For You and Your System . . . . . . . . . 113

Installation Problems

Troubleshooting System Startup Failure

Troubleshooting External Connections

Troubleshooting the Video Subsystem

. . . . . . . . . . . . . . . . . . 113

. . . . . . . . 114

. . . . . . . . . 114

Troubleshooting a USB Device . . . . . . . . . . . . . 114

Troubleshooting a Serial I/O Device

Troubleshooting a NIC

. . . . . . . . . . . . . . . . . . 116

. . . . . . . . . . 115

Contents 7

Troubleshooting a Wet System. . . . . . . . . . . . . 117

Troubleshooting a Damaged System

. . . . . . . . . . 118

Troubleshooting the System Battery. . . . . . . . . . 118

Troubleshooting Power Supplies

Troubleshooting System Cooling Problems

. . . . . . . . . . . 119

. . . . . . 120

Troubleshooting a Fan . . . . . . . . . . . . . . . . . 120

Troubleshooting System Memory

Troubleshooting a Hard Drive

Troubleshooting a Storage Controller

Troubleshooting Expansion Cards

Troubleshooting Processors

IRQ Assignment Conflicts

. . . . . . . . . . . 121

. . . . . . . . . . . . . 123

. . . . . . . . . 124

. . . . . . . . . . . 125

. . . . . . . . . . . . . . 126

. . . . . . . . . . . . . . . 127

5 Jumpers and Connectors. . . . . . . . . . . . 129

System Board Connectors . . . . . . . . . . . . . . . 129

8 Contents

Backplane Connectors

3.5" drives

2.5" drives

Midplane Connectors

. . . . . . . . . . . . . . . . . 130

. . . . . . . . . . . . . . . . . . . . . 130

. . . . . . . . . . . . . . . . . . . . . 132

. . . . . . . . . . . . . . . . . 134

Interposer Extender Connectors

Mezzanine Card Connectors

. . . . . . . . . . . . . . 136

Fan Controller Board Connectors

. . . . . . . . . . . . 135

. . . . . . . . . . . 138

Power Distribution Board Connectors . . . . . . . . . 139

Jumper Settings

System Configuration Jumper Settings

Backplane Jumper Settings

. . . . . . . . . . . . . . . . . . . . . 139

. . . . . . . 140

. . . . . . . . . . . . 141

6 Getting Help. . . . . . . . . . . . . . . . . . . . . . 143

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 143

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Contents 9

10 Contents

About Your System

Accessing System Features During Startup

The following keystrokes provide access to system features during startup.

Keystroke Description

<F2> Enters the System Setup program. See "Start Menu" on page 35.

<F11> Enters the BIOS Boot Manager. See "System Setup Options at Boot"

on page 36.

<F12> Starts Preboot eXecution Environment (PXE) boot.

<Ctrl><C> Enters the SAS Configuration Utility. For more information,

see the SAS adapter documentation.

<Ctrl><H> Enters the RAID configuration utility. For more information,

see the documentation for your SAS RAID card.

<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more

information, see the documentation for your integrated NIC.

About Your System 11

Front-Panel Features and Indicators

1-0

1-1

1-2

2-0

2-1

2-2

3-0

3-1

3-2

4-0

4-1

4-2

1234 67895

1-0

2-0

4-0

1-1

2-1

4-1

1-2

2-2

4-2

1-3

2-3

4-3

1234 5

6789

2-0

2-1

2-2

2-3

2-4

2-5

4-0

4-1

4-2

4-3

4-4

4-5

1234 5

6789

Figure 1-1. Front Panel—3.5" Hard Drives With Four System Boards

Figure 1-2. Front Panel—3.5" Hard Drives With Three System Boards

Figure 1-3. Front Panel—3.5" Hard Drives With Two System Boards

12 About Your System

Figure 1-4. Front Panel—2.5" Hard Drives With Four System Boards

1-0

1-1

1-2

1-3

1-4

1-5

2-0

2-1

2-2

2-3

2-4

2-5

3-0

3-1

3-2

3-3

3-4

3-5

4-0

4-1

4-2

4-3

4-4

4-5

1 234 5 6789

*

1-0

1-1

1-2

1-3

1-4

1-5

1-6

1-7

2-0

2-1

2-2

2-3

2-4

2-5

2-6

2-7

4-0

4-1

4-2

4-3

4-4

4-5

4-6

4-7

1345

2

79

*

8

6

Figure 1-5. Front Panel—2.5" Hard Drives With Three System Boards

About Your System 13

Figure 1-6. Front Panel—2.5" Hard Drives With Two System Boards

2-0

2-1

2-2

2-3

2-4

2-5

2-6

2-7

2-8

2-9

2-10

2-11

4-0

4-1

4-2

4-3

4-4

4-5

4-6

4-7

4-8

4-9

4-10

4-11

1345

2

79

*

8

6

Item Indicator, Button,

or Connector

1, 3, 7, 9 Power-on indicator/

power button (system boards 1, 2, 4, 3)

2, 4, 6, 8 System identification

indicator/button (system boards 1, 2, 4, 3)

Icon Description

The power-on indicator lights when the system power is on.

The power button controls the DC power supply output to the system.

NOTE: When powering on the system,

the video monitor can take from several seconds to over 2 minutes to display an image, depending on the amount of memory installed in the system.

NOTE: On ACPI-compliant operating

systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off.

NOTE: To force an ungraceful shutdown,

press and hold the power button for 5 seconds.

The identification button can be used to locate a particular system and system board within a chassis.

When the button is pushed, the blue system status indicator on the front and the back blink until the button is pushed again.

14 About Your System

Item Indicator, Button,

1

2

or Connector

5 Hard drives Up to twelve hot-swappable

* Drive cover Applicable only for 2.5" hard

Icon Description

3.5-inch hard drives.

Up to twenty four hot-swappable

2.5-inch hard drives.

drive system.

Hard-Drive Indicator Patterns

Figure 1-7. Hard Drive Indicators

1 hard-drive activity indicator

(green)

Table 1-1. Hard Drive Status Indicators

Drive-Status Indicator Pattern Condition

Off Slot empty

Solid green Hard drive online/access

Blinks green Hard drive rebuilding/ hard drive

Blinks green/amber Rebuild abort

Blinks amber Hard drive failed

2 hard-drive status indicator

(green and amber)

identification/preparing for removal

About Your System 15

Back-Panel Features and Indicators

1 2 3 4 5 6 7 8 9 10

Figure 1-8. Back Panel—Four System Boards

Item Indicator, Button,

or Connector

1 Power supply 2 (PS2) 470W / 750W / 1100W/ 1400W

2 Power supply 1 (PS1) 470W / 750W / 1100W/ 1400W

3 USB connectors (2) Connect USB devices to the system.

4 System identification

indicator

5 Ethernet connector 1 Embedded 10/100/1000 NIC

6 Ethernet connector 2 Embedded 10/100/1000 NIC

7 KVM over IP Port Dedicated management port.

8 Serial connector Connects a serial device to the system.

Icon Description

The ports are USB 2.0-compliant.

Both the systems management software and the identification buttons located on the front can cause the indicator to flash blue to identify a particular system and system board.

Lights amber when the system needs attention due to a problem.

connectors.

16 About Your System

Item Indicator, Button,

3

4

1

2

4

1

2

Icon Description

or Connector

9 Video connector Connects a VGA display to the system.

10 Power-on indicator/

power button (system board 1)

Figure 1-9. Enumeration—Four System Boards

The power-on indicator lights when the system power is on.

The power button controls the DC power supply output to the system.

NOTE: When powering on the system,

the video monitor can take from several seconds to over 2 minutes to display an image, depending on the amount of memory installed in the system.

NOTE: On ACPI-compliant operating

systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off.

NOTE: To force an ungraceful shutdown,

press and hold the power button for five seconds.

Figure 1-10. Enumeration—Three System Boards

About Your System 17

Figure 1-11. Enumeration—Two System Boards

4 2

1

2

NIC Indicator Codes

Figure 1-12. NIC Indicators

1 link indicator 2 activity indicator

NIC Status Indicator (link) Condition

Steady amber Link at 1 Gbps speed

Blinks amber Identifying port with 1 Gbps connection

Steady green Link at 100 Mbps speed

Blinks green Identifying port with 10 Mbps or 100 Mbps

connection

Off Link at 10 Mbps speed

18 About Your System

NIC Status Indicator (activity) Condition

1

2

Steady green Link LAN / No access

Blinks green Accessing LAN

Off Idle

Figure 1-13. NIC Indicators (KVM Over IP Port)

1 link indicator 2 activity indicator

NIC Status Indicator (link) Condition

Steady Green Link at 100 Mbps speed

Off Link at 10 Mbps speed

NIC Status Indicator (activity) Condition

Steady green Link LAN / No access

Blinks green LAN access

Green off Idle

About Your System 19

Power and System Board Indicator Codes

The LEDs on the system front panel and back panel display status codes during system startup. For location of the LEDs on the front panel, see Figure 1-1 for 3.5" hard drive and Figure 1-4 for 2.5" hard drive systems. For location of the LEDs on the back panel, see Figure 1-8.

Table 1-2 lists the status associated with the status codes.

Table 1-2. Status Indicator Codes

Component Indicator Condition

Power-on indicator

System identification indicator

Steady Green

Blinks Amber

Blinks Green/Amber

Steady Blue

Blinks Blue

Off

Power On S0/S1

BMC Critical condition event in Power Off mode S4/S5

BMC Critical condition event in Power On mode S0/S1

IPMI Via Chassis Identify Command On or ID Button Press ID On

Only IPMI using Chassis Identify Command Blink On

IPMI using Chassis Identify Command Off or ID Button Press ID Off

20 About Your System

Power Supply Indicator Codes

1

2

Figure 1-14. Power Supply Status Indicator

1 power supply 2 power supply indicator

Power Supply Status Indicator Condition

Steady green Power supply is on (AC OK/DC OK) or in

standby mode (90 VAC–264 VAC)

Steady yellow Power supply faulty

(UVP/OVP/OCP/SCP/OTP/Fan Fault)

Yellow off Power supply is off or AC input voltage is out of

normal operating range (90 VAC–264 VAC)

About Your System 21

BMC Heart Beat LED

2

1

The system board provides BMC heart beat LED (CR24) for BMC debugs. When BMC firmware is ready, the BMC heart beat LED blinks.

Figure 1-15. BMC Heart Beat LED

1 BMC heart beat LED 2 system board

22 About Your System

POST Error Codes

Collecting System Event Log for Investigation

Error Messages are logged in the System Event Log (SEL). The SEL can be accessed through system BIOS and the BMC setup for investigation. You can also access SEL by browsing to the IP address of the BMC.

Code Log in BMC Cause Corrective Actions

0000h Yes Timer Count Read/Write Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

0003h Yes CMOS Battery Error See "Troubleshooting the

System Battery" on page 118.

0004h Yes CMOS Diagnostic Status Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

0005h Yes CMOS Checksum Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

000Bh Yes CMOS Memory Size Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

About Your System 23

Code Log in BMC Cause Corrective Actions

000Ch Yes RAM Read/Write Test Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

0012h Yes CMOS Date Time Error See "Troubleshooting the

System Battery" on page 118.

If the problem persists, see "Getting Help" on page 143.

0040h Yes Refresh Timer Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

0041h Yes Display Memory Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

0044h Yes DMAC Controller Error See "Troubleshooting

System Memory" on page 121.

If the problem persists, see "Getting Help" on page 143.

0045h Yes DMAC1 Channel Register Error See "Troubleshooting

System Memory" on page 121.

If the problem persists, see "Getting Help" on page 143.

0046h Yes DMAC2 Channel Register Error See "Troubleshooting

System Memory" on page 121.

If the problem persists, see "Getting Help" on page 143.

24 About Your System

Code Log in BMC Cause Corrective Actions

0047h Yes PMM Memory Allocation Error See "Troubleshooting

System Memory" on page 121.

If the problem persists, see "Getting Help" on page 143.

0048h Yes Password Check Error Reset password.

See "Jumper Settings" on page 139.

If the problem persists, see "Getting Help" on page 143.

004Ah Yes ADM Module Error See "Getting Help" on

page 143.

004Bh Yes Language Module Error See "Getting Help" on

page 143.

005Dh Yes ATA SMART Feature Error See "Getting Help" on

page 143.

005Eh Yes Non-Critical Password Check

Error

0060h Yes HDD 0 Error See "Troubleshooting a

0061h Yes HDD 1 Error See "Troubleshooting a

0062h Yes HDD 2 Error See "Troubleshooting a

0063h Yes HDD 3 Error See "Troubleshooting a

0064h Yes HDD 4 Error See "Troubleshooting a

0065h Yes HDD 5 Error See "Troubleshooting a

Reset password. See "Jumper Settings" on page 139.

If the problem persists, see "Getting Help" on page 143.

Hard Drive" on page 123.

About Your System 25

Code Log in BMC Cause Corrective Actions

0066h Yes HDD 6 Error See "Troubleshooting a

Hard Drive" on page 123.

0067h Yes HDD 7 Error See "Troubleshooting a

Hard Drive" on page 123.

0080h Yes ATAPI 0 Error

0081h Yes ATAPI 1 Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

0082h Yes ATAPI 2 Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

0083h Yes ATAPI 3 Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

0084h Yes ATAPI 4 Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

0085h Yes ATAPI 5 Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

26 About Your System

Code Log in BMC Cause Corrective Actions

0086h Yes ATAPI 6 Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

0087h Yes ATAPI 7 Error Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

0120h Yes CPU1 Thermal Failure due to

PROCHOT#

0121h Yes CPU2 Thermal Failure due to

PROCHOT#

0122h Yes CPU3 Thermal Failure due to

PROCHOT#

Ensure that the processor heat sinks are properly installed.

See "Troubleshooting Processors" on page 126 and "Troubleshooting System Cooling Problems" on page 120.

Ensure that the processor heat sinks are properly installed.

See "Troubleshooting Processors" on page 126 and "Troubleshooting System Cooling Problems" on page 120.

Ensure that the processor heat sinks are properly installed.

See "Troubleshooting Processors" on page 126 and "Troubleshooting System Cooling Problems" on page 120.

About Your System 27

Code Log in BMC Cause Corrective Actions

0123h Yes CPU4 Thermal Failure due to

PROCHOT#

0150h Yes Processor failed BIST Remove AC power to the

0151h Yes Processor failed BIST Remove AC power to the

0152h Yes Processor failed BIST Remove AC power to the

0153h Yes Processor failed BIST Remove AC power to the

0160h Yes CPU1 Processor missing

microcode

0161h Yes CPU2 Processor missing

microcode

Ensure that the processor heat sinks are properly installed.

See "Troubleshooting Processors" on page 126 and "Troubleshooting System Cooling Problems" on page 120.

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

A BIOS update is required.

If the problem persists, see "Getting Help" on page 143.

A BIOS update is required.

If the problem persists, see "Getting Help" on page 143.

28 About Your System

Code Log in BMC Cause Corrective Actions

0162h Yes CPU3 Processor missing

microcode

0163h Yes CPU4 Processor missing

microcode

0180 Yes CPU 1 stepping no support Ensure that your processors

0181 Yes CPU 2 stepping no support Ensure that your processors

0182 Yes CPU 3 stepping no support Ensure that your processors

0183 Yes CPU 4 stepping no support Ensure that your processors

A BIOS update is required.

If the problem persists, see "Getting Help" on page 143.

A BIOS update is required.

If the problem persists, see "Getting Help" on page 143.

match and conform to the type described in the processor technical specifications outlined in your system’s Getting Started Guide.

About Your System 29

Code Log in BMC Cause Corrective Actions

0192h Yes L2 cache size mismatch Remove AC power to the

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

0193h Yes CPUID, Processor stepping are

different

0194h Yes CPUID, Processor stepping are

different

0195h Yes Front side bus mismatch Ensure that your processors

0196h Yes CPUID, Processor Model are

different

Ensure that your processors match and conform to the type described in the processor technical specifications outlined in your system’s Getting Started Guide.

match and conform to the type described in the processor technical specifications outlined in your system’s Getting Started Guide.

Ensure that your processors match and conform to the type described in the processor technical specifications outlined in your system’s Getting Started Guide.

30 About Your System

Code Log in BMC Cause Corrective Actions

0197h Yes Processor speeds mismatched Ensure that your processors

match and conform to the type described in the processor technical specifications outlined in your system’s Getting Started Guide.

0198h Yes QPI mismatched Check the SEL to identify

and resolve the problem.

If the problem persists, see "Getting Help" on page 143.

8101h No USB HC Not Found See "Troubleshooting a

USB Device" on page 114.

If the problem persists, see "Getting Help" on page 143.

8102h No USB Device Init Error See "Troubleshooting a

USB Device" on page 114.

If the problem persists, see "Getting Help" on page 143.

8103h No USB Device Disabled To enable USB device, see

"USB Configuration" on page 43.

See "Troubleshooting a USB Device" on page 114.

If the problem persists, see "Getting Help" on page 143.

8104h No USB OHCI EMUL Not

Supported

8105h Yes USB EHCI 64bit Data Structure

Error

See "Troubleshooting a USB Device" on page 114.

If the problem persists, see "Getting Help" on page 143.

See "Troubleshooting a USB Device" on page 114.

If the problem persists, see "Getting Help" on page 143.

About Your System 31

Code Log in BMC Cause Corrective Actions

8301h No SMBIOS Not Enough Space In

F000

8302h No SMBIOS Not Enough Space In

F000

8400h Yes Redirect Memory Error See "Troubleshooting

F001h No System Event Log Full Check the SEL for details

F002h No BMC FRU Header checksum

bad

F003h No BIOS Update BMC FRU failed Remove AC power to the

F004h No BMC FRU Internal Area

checksum bad

See "Troubleshooting System Memory" on page 121.

If the problem persists, see "Getting Help" on page 143.

See "Troubleshooting System Memory" on page 121.

If the problem persists, see "Getting Help" on page 143.

System Memory" on page 121.

If the problem persists, see "Getting Help" on page 143.

on the events, then clear the SEL.

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

32 About Your System

Code Log in BMC Cause Corrective Actions

F005h No BIOS Update FRU Internal Area

checksum failed

FFFFh No Undefined BIOS Error Remove AC power to the

Remove AC power to the system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

system for 10 seconds and restart the system.

If the problem persists, see "Getting Help" on page 143.

Other Information You May Need

WARNING: See the safety and regulatory information that shipped with your

system. Warranty information may be included within this document or as a separate document.

The Getting Started Guide provides an overview of rack installation, system features, setting up your system, and technical specifications.

NOTE: Always check for updates on support.dell.com/manuals and read the

updates first because they often supersede information in other documents.

About Your System 33

34 About Your System

Using the System Setup Program

Start Menu

The system employs the latest AMI CMOS BIOS, which is stored in Flash memory. The Flash memory supports the Plug and Play specification, and contains a System Setup program, the Power On Self Test (POST) routine, and the PCI auto-configuration utility.

This system board supports system BIOS shadowing, enabling the BIOS to execute from 64-bit onboard write-protected DRAM.

This Setup utility should be executed under the following conditions:

• When changing the system configuration,

– Hard drives, diskette drives, and peripherals

– Password protection from unauthorized use

– Power management features

• When a configuration error is detected by the system and you are prompted to make changes to the Setup utility

• When redefining the communication ports to prevent any conflicts

• When changing the password or making other changes to the security setup

NOTE: Only items in brackets [ ] can be modified. Items that are not in brackets are

display only.

configure items such as:

Using the System Setup Program 35

System Setup Options at Boot

You can initiate Setup by pressing <F2> during POST.

Console Redirection

The console redirection allows a remote user to diagnose and fix problems on a system, which has not successfully booted the operating system. The centerpiece of the console redirection is the BIOS Console. The BIOS Console is a Flash ROM-resident utility that redirects input and output over a serial or modem connection.

The BIOS supports console redirection to a serial port. If serial port based headless system support is provided by the system, the system must provide support for redirection of all BIOS driven console I/O to the serial port. The driver for the serial console must be capable of supporting the functionality documented in the ANSI Terminal Definition.

36 Using the System Setup Program

Main Menu

Use [ENTER],[TAB] or [SHIFT-TAB] to select a field

Use [+] or [-] to configure system Time.

Select Screen

Select Item +– Ta b F1 F10 Save and Exit ESC

Change Field

Select Field

General Help

Exit

The main menu displays information about your system boards and BIOS.

Main Screen

Figure 2-1. Main System Setup Program Screen

NOTE: The options for the System Setup program change based on the system

configuration.

NOTE: The System Setup program defaults are listed under their respective options

in the following sections, where applicable.

Using the System Setup Program 37

AMIBIOS Settings

Option Description

Version Displays the BIOS version. Check this version number when

updating BIOS from the manufacturer.

Build Date Displays the date the BIOS was created.

ID Displays the BIOS ID.

Processor Settings

Option Description

Type Displays the type of processor installed on the system board.

Speed Displays the maximum speed of the processor.

Count Displays the number of installed processors.

System Memory Settings

Option Description

Size Displays how much memory (DRAM) is installed on the system

board.

System Time Scroll to this item to adjust the time.

System Date Scroll to this item to adjust the date.

38 Using the System Setup Program

Advanced Menu

This option displays a table of items that defines advanced information about your system.

CAUTION: Making incorrect settings to items on these pages may cause the

system to malfunction. Unless you have experience adjusting these items, we recommend that you leave these settings at the default values. If making settings to items on these pages causes your system to malfunction or prevents the system from booting, open BIOS and choose Load Optimal Defaults in the Exit menu to boot up normally.

CPU Configuration

Option Description

Virtualization Technology (VT) (Disabled default)

Execute-Disable Bit Capability (Enabled default)

C1E Support (Enabled default)

Hardware Prefetcher (Enabled default)

Adjacent Cache Line Prefetch (Disabled default)

Hyper-Threading Technology (HT) (Enabled default)

Intel(R) TurboMode tech (Disabled default)

Enable this option when the processor supports VT. A full reset is needed to change its state.

Forces the XD feature flag to always return 0.

Enable this option to enable or disable the Enhanced Halt State.

For UP Platforms, leave it enabled. For DP/MP servers, it may used to tune performance to the specific application.

Enable this option to enable or disable the Adjacent Cache Line Prefetch Disable Feature.

When Disabled only one thread per enabled core is enabled.

Turbo mode allows processor cores to run faster than marked frequency in specific condition.

Using the System Setup Program 39

Option Description

Active Processor Cores (All default)

Frequency Ratio Sets the processor ratio between Min. and Max.

Intel(R) C-STATE tech (Enabled default)

C6 State (Enabled default) C6 Support. When CPU is in idle mode.

Number of cores to enable in each processor package.

Use [+] or [-] to configure the value.

CState: CPU idle is set to C2/C3/C4.

Memory Configuration

Option Description

Memory Frequency (Auto default)

Memory Mode (Independent default)

NUMA Support (Enabled default)

Forces a DDR3 frequency slower than the common tck detected using SPD.

Independent: independent channel.

Enables or disables NUMA:

•

Enabled

NUMA aware operating system.

•

Disabled

non-NUMA operating system.

: efficiently executes software for

: better memory access performance for

40 Using the System Setup Program

IDE Configuration

NOTE: The AHCI Port is shown in SETUP screen when it is in the Enhanced AHCI or

RAID mode.

Option Description

Configure SATA as Configures the SATA:

•IDE

Hard Disk Write Protect (Disabled default)

IDE Detect Time Out (Sec) (35 default)

– SATA#1 Configuration (

Configures SATA#1.

– SATA#2 Configuration (

Configures SATA#2.

• Primary Master/Slave is SATA Port 0/2

• Secondary Master/Slave is SATA Port 1/3

•AHCI/RAID

• AHCI Port 0~5

Enables or disables device write protection. This is effective only if the device is accessed through BIOS.

Selects the time out value for detecting ATA/ATAPI device(s).

Enhanced

default)

Primary IDE Master

To configure Primary, Secondary, Third or Fourth device on the IDE channel.

Option Description

Device Displays the type of device assigned to this channel.

Vendor Displays the manufacturer's name of the device.

Size Displays the size of the device (GB).

LAB Mode: Indicates whether LAB access mode is supported or

not supported.

Block (Multi-Sector Transfer) (Auto default)

PIO Mode (Auto default) Indicates whether PIO mode is supported.

Indicates whether multi-sector transfer is supported.

Using the System Setup Program 41

Option Description

Async DMA Indicates whether Async DMA is supported.

Ultra DMA Indicates whether Ultra DMA is supported.

S.M.A.R.T. Indicates whether S.M.A.R.T. mode is supported.

Ty p e ( Auto default) Selects which type of device is installed or select

Auto to enable the system to automatically configure the device:

• Not Installed

•

Auto

: Auto detected

CD/DVD

•

ARMD

•

LAB/LARGE Mode (Auto default)

Block (Multi-Sector Transfer) (Auto default)

PIO Mode (Auto default) Selects the device PIO (Programmed Input/Output)

Enables LAB access mode:

•

Disabled

•

Auto

it and the device is not already formatted with LAB mode disabled.

Enables multi-sector transfer block mode:

•

Disabled

occurs one sector at a time

•

Auto

multiple sectors at a time if supported by the device

mode, which determines the data transfer mode used by IDE drives. PIO mode uses the processor's registers for data transfer:

•

Auto

default PIO mode

0 ~ 4

•

: ATAPI CD/DVD detected

: ATAPI removable media device detected

: LAB access mode is disabled.

: Enables LAB Mode if the device supports

: data transfer from and to the device

: data transfer from and to the device occurs

: automatically detects optimal or

: select PIO mode 0 to 4

42 Using the System Setup Program

Option Description

DMA Mode (Auto default) Selects the devices DMA (Direct Memory Access)

mode, which transfers data from channel to channel without using the processor, resulting in faster data transfer then when the processor is used for every byte of transfer:

•

Auto

: automatically detects optimal or default

DMA mode

SWDMA0 ~ SWDMA2

• DMA 0 to 2

•

MWDMA0 ~ MWDMA2

DMA 0 to 2

UDMA 0 ~ UDMA5

•

S.M.A.R.T. (Auto default) Self Monitoring Analysis and Reporting Technology)

reports drive degradation to the operating system to warn you of potential failure:

•

Auto

: automatically sets optimal or default

S.M.A.R.T. mode

32Bit Data Transfer (Enabled default)

Disabled

•

Enabled

Enables or disables 32-bit data transfer.

: disables S.M.A.R.T.

: enables S.M.A.R.T.

: selects SingleWord

: selects MultiWord

: selects Ultra DMA 0 to 5

USB Configuration

NOTE: The USB Mass Storage Device Configuration is shown in SETUP

screen when USB Mass Storage is plugged. If USB device (Floppy, CDROM) is used to install RedHat work around it, because RedHat Linux 9.0 is not supported completely for hand-off function.

Option Description

USB Devices Enabled Displays USB devices currently detected.

Legacy USB Support (Enabled default)

®

Linux 9.0, change USB 2.0 Controller Mode to FullSpeed to

Enables support for legacy USB devices. Auto option disables legacy support if no USB devices are connected.

Using the System Setup Program 43

Option Description

USB 2.0 Controller Mode (HiSpeed default)

BIOS EHCI Hand-Off (Enabled default)

USB Mass Storage Reset Delay (20 sec default)

Device# USB device model name

Emulation Type (Auto default)

Configures the USB 2.0 controller in HiSpeed (480 Mbps) or FullSpeed (12 Mbps).

This is a work around for operating systems without EHCI handoff support. The EHCI ownership change should be claimed by EHCI driver.

The number of seconds that the POST waits for the USB mass storage device after the start Unit command is issued.

If Auto, USB devices, which are less than 530 MB are emulated as floppy and others are be emulated as hard disk. Forced FDD option can be used to force a formatted hard drive to boot as FDD (e.g. ZIP drive)

PCI Configuration

Option Description

NIC Function Support (PXE default)

NIC1 Option ROM (Enable default)

NIC2 Option ROM (Enable default)

NIC Function Disable or PXE/iSCSI Support

Set OnBoard 82576EB Disable/Enable Option ROM

44 Using the System Setup Program

Boot Menu

Option Description

Boot Settings Configuration Configures the settings during system boot.

Boot Device Priority Specifies the boot device priority.

Hard Disk Drives Specifies the boot device priority sequence from the

available hard drives.

Removable Drives Specifies the boot device priority sequence from the

available removable drives.

CD/DVD Drives: Specifies the boot device priority sequence from the

available CD/DVD drives.

Boot Settings Configuration

Option Description

Quick Boot (Enabled default)

Quiet Boot (Disabled default)

Wait For 'F1' If Error (Disabled default)

Allows BIOS to skip certain tests during the POST, which decreases boot up time.

Enables or disables this item:

•

Disabled

Enabled

• POST messages.

Waits for F1 key to be pressed if error occurs.

: displays normal POST messages.

: displays OEM logo instead of

Security Menu

Option Description

Supervisor Password Displays whether the supervisor password is installed

or not.

User Password Displays whether the user password is installed

or not.

Using the System Setup Program 45

Option Description

Change Supervisor Password Installs, changes or clears the password.

If you select these items and press Enter, a dialog box appears and then you can enter a password. You can enter no more than six letters or numbers. Press Enter after you have typed in the password. A second dialog box asks you to retype the password for confirmation. Press Enter after you have retyped it correctly. The password is required at boot time, or when the user enters the Setup Utility.

User Access Level

(Full Access default)

Change User Password Installs, changes or clears the password.

Password Check

(Setup default)

Boot Sector Virus Protection (Disabled default)

Sets the user access level:

•

No Access

•

View Only

but the fields cannot be changed.

Limited

• such as date and time.

•

Full Access

and the fields can be changed.

Selects the password check mode:

Setup: checks password while invoking setup.

Always: checks password while invoking setup as well

as on each boot.

Enables and disables boot sector virus protection

: prevents user access to the Setup Utility.

: allows user access to the Setup Utility

: allows only limited fields to be changed

: allows user access to the Setup Utility

46 Using the System Setup Program

Server Menu

NOTE: Delay time, Minimum time, and Maximum time are only shown in SETUP

screen when AC Power Recovery Delay is set to User define. The selection of Restore on AC Power Loss setup to Power-on or Last State takes 60 seconds for running BMC initialization after AC Power on.

Option Description

Power Management (Node Management default)

IOAT2 (Disabled default) Enables or disables IOAT2.

Wake on RING function (Disabled default)

WHEA Support (Disabled default)

Restore on AC Power Loss (Power On default)

AC Power Recovery Delay (Immediate default)

Sets power mode. The options are:

• Maximum Performance

• Operating system Control/EIST

• Active Power Controller

• Node Management

If Maximum Performance or Active Power Controller is selected, Intel SpeedStep is disabled. If OS Control/EIST or Node Management is selected, Intel SpeedStep is enabled. ME function is disabled if OS Control/EIST is selected.

Enables or disables Wake on RING function.

Enables or disables Windows Hardware Error Architecture.

Restores the AC power setting. The options are Power Off, Power On and Last State.

Selects the time of system power on after BMC initiates:.

•

Immediate

Random

•

User define

•

Delay Time: Sets AC power recovery delay time

–

between minimum and maximum.

: powers on directly after BMC initiates.

: randomly selects time to power on.

: user selects the time.

Using the System Setup Program 47

System Management

Option Description

Server Board Part Number Displays server board part number.

Server Board Serial Number Displays server board serial number.

NIC 1 MAC Address Displays NIC1 MAC Address.

NIC 2 MAC Address Displays NIC2 MAC Address.

System Part Number Displays system part number.

System Serial Number Displays system serial number.

Chassis Part Number Displays chassis part number.

Chassis Serial Numbers Displays chassis serial numbers.

BIOS Version Displays current BIOS version.

BMC Device ID Displays BMC device ID.

BMC Firmware Revision Displays BMC firmware version.

FCB Firmware Revision Displays FCB firmware version.

Remote Access Configuration

Option Description

Remote Access (Enabled default)

Serial Port Number (COM1 default)

Serial Port Mode (115200 8,n,1 default)

Flow Control (None default) Selects flow control for console redirection. This item

Selects remote access type.

Selects serial port for console redirection. Make sure the selected port is enabled. This item disappears when Remote Access is disabled.

Selects serial port settings. This item disappears when Remote Access is disabled.

disappears when Remote Access is disabled.

48 Using the System Setup Program

Option Description

Redirection After BIOS POST (Always default)

Terminal Type (VT100 default)

VT-UTF8 Combo Key Support (Enabled default)

Terminal Display Mode (Normal mode default)

NOTE: When Flow Control is set to Software, the Hyper Terminal on remote side is

discontinued by pressing <Ctrl><S>. But the <Ctrl><S> is also the Setup Key Stroke for setting onboard NIC PXE Option ROM Configuration. Therefore, we suggest users change <Ctrl><S> to <Ctrl><B> in PXE OPROM Configuration in order to avoid that the Hyper Terminal on remote side is discontinued when pressing <Ctrl><S>.

Selects the settings for the redirection. This item disappears when Remote Access is disabled:

•

Disabled

Boot Loader

• boot loader.

•

Always

operating systems may not work if set to

Selects the target terminal type. This item disappears when Remote Access is disabled.

Enables or disables VT-UTF8 combination key support for ANSI/VT100 terminals. This item disappears when Remote Access is disabled.

Selects Terminal Display Mode.

Options:

• Normal Mode

• Recorder Mode

: turns off the redirection after POST.

: redirection is active during POST and

: redirection is always active. (Some

Always

)

IPMI Configuration

Option Description

Status Of BMC Displays BMC status.

BMC Firmware Revision Displays BMC Firmware Revision.

View BMC System Event Log

Selecting this option and pressing Enter, displays: Total Number Of Entries, SEL Entry Number, SEL Record ID, SEL Record Type, Event Time Stamp, Generator ID, Event Message Format Version, Event Sensor Type, Event Sensor Number, Event Dir Type, and Event Data.

Using the System Setup Program 49

Option Description

Clear BMC System Event Log Clears BMC System Event Log.

BMC PEF status Displays BMC PEF status.

Set BMC NIC (Shared default)

Set LAN Configuration Allows LAN Configuration settings.

Sets the type of BMC NIC from BIOS. BMC is reset.

LAN Configuration

Option Description

Channel Number (01 default)

BMC IP address source (DHCP default)

Enters channel number for SET LAN Config Command. Proper value is below 16.

Sets BMC IP address source from BIOS.

Power Throttling Configuration

Option Description

Power Throttling Enable or disable Power throttling

Power CAP Enable or disable Power CAP

Chassis CAP Set Chassis CAP value

NOTE: The default values are dependant on BMC setting

IP Address

Option Description

IP Address (default value depends on BMC setting)

50 Using the System Setup Program

Enters IP address in decimal in the form of XXX.XXX.XXX.XXX (XXX is less than 256 and in decimal only).

NOTE: When BMC IP status is static, IP Address is

useful

Subnet Mask

Option Description

Subnet Mask (default value depends on BMC setting)

NOTE: When BMC IP status is static, Subnet Mask is useful.

Enters subnet mask in decimal in the form of XXX.XXX.XXX.XXX (XXX is less than 256 and in decimal only).

Default Gateway IP

Option Description

Default Gateway IP (default value depends on BMC setting)

Enters default Gateway IP in decimal in the form of XXX.XXX.XXX.XXX (XXX is less than 256 and in decimal only).

Exit Menu

Option Description

Save Changes and Exit

Discard Changes and Exit

Discard Changes

Select this item and press Enter to save any changes that you have made in the Setup utility and exit the Setup utility. When the Save Changes and Exit dialog box appears, Select [OK] to save the changes and exit, or press N to return to the setup main menu.

Select this item and press Enter to discard any changes that you have made in the Setup utility and exit the Setup utility. When the Discard Changes and Exit dialog box appears, Select [OK] to discard changes and exit, or press N to return to the setup main menu.

Select this item and press Enter to discard any changes you have made without leaving the setup utility

Using the System Setup Program 51

Option Description

Load Optimal Defaults

Load Failsafe Defaults

Select this item and press Enter, a dialog box asks if you want to install optimal settings for all the items in the Setup utility. Select [OK] to indicate Yes, and then press Enter to install the optimal settings.

The optimal settings default values are quite demanding and your system might not function properly if you are using slower memory chips or other kinds of low-performance components.

If you select this item and press Enter, a dialog box asks if you want to install fail-safe settings for all the items in the Setup utility. Select [OK] to indicate Yes, and then press Enter to install the fail-safe settings.

The fail-safe settings default values are not demanding so a system should be able to operate with the fails safe settings even if it is installed with slower memory chips or other kinds of lowperformance components.

52 Using the System Setup Program

Installing System Components

Safety Instructions

WARNING: Working on systems that are still connected to a power supply can be

extremely dangerous.

CAUTION: System components and electronic circuit boards can be damaged by

discharge of static electricity.

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

To avoid injury to yourself or damage to your system, follow these guidelines:

• Always disconnect the system from the power outlet whenever you are working inside the system.

• If possible, wear a grounded wrist strap when you are working inside the system. Alternatively, discharge any static electricity by touching the bare metal chassis of the system case, or the bare metal body of any other grounded appliance.

• Hold electronic circuit boards by the edges only. Do not touch the components on the board unless it is necessary to do so. Do not flex or stress the circuit board.

• Leave all components inside the static-proof packaging until you are ready to use the component for the installation.

Recommended Tools

• Phillips screwdriver

• Flat-tipped screwdriver

• Set of jewelers screwdrivers

Installing System Components 53

Inside the System

2

1

6

3

4

5

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

CAUTION: This system must be operated with the system cover installed to

ensure proper cooling.

NOTE: The illustration in this section shows a system with 3.5-inch hard drives.

Figure 3-1. Inside the System

1 system board assembly (4) 2 power supply (2)

3 power distribution board (2) 4 cooling fan (4)

5 hard-drive bay 6 hard drive (12)

54 Installing System Components

Hard Drives

1

The installation and removal procedures for the 3.5-inch hard drive and the

2.5-inch hard drive are similar. Following is an example showing the replacement procedure of a 3.5-inch hard drive.

Removing a Hard-Drive Blank

CAUTION: To maintain proper system cooling, all empty hard-drive bays must

have drive blanks installed.

NOTE: This section is applicable to systems with hot-swappable hard drives only.

1 Grasp the front of the hard-drive blank, pull and slide the blank out

until it is free of the drive bay. See Figure 3-2.

Figure 3-2. Removing or Installing a Hard-Drive Blank

1 hard-drive blank

Installing a Hard-Drive Blank

Align the hard-drive blank with the drive bay and insert the blank into the drive bay until the retention latch clicks into place. See Figure 3-2.

Installing System Components 55

Removing a Hard-Drive Carrier

4

1

3

2

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn the lock lever counterclockwise until it points to the unlock symbol.

2

Slide the release button to open the release handle. See Figure 3-3.

3

Using the release handle, pull the hard-drive carrier out of the hard-drive bay.

CAUTION: To maintain proper system cooling, all empty hard-drive bays must

have drive blanks installed.

Figure 3-3. Removing and Installing a Hard-Drive Carrier

1 release button 2 lock lever

3 release handle 4 hard-drive carrier

56 Installing System Components

Installing a Hard Drive Carrier

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

With the lever on the hard-drive carrier open, slide the hard-drive carrier into the drive bay until the hard-drive carrier makes contact with the backplane. See Figure 3-3.

2

Close the release handle to lock the hard drive in place.

3

Turn the lock lever clockwise to the lock symbol. See Figure 3-3.

Removing a Hard Drive From a Hard-Drive Carrier

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

CAUTION: Combining SATA and SAS hard drives in the same system

configuration is not supported.

CAUTION: Use only hard drives that have been tested and approved for use with

the SAS/SATA backplane.

CAUTION: When installing a hard-drive carrier, ensure that the adjacent drives

are fully installed. Inserting a hard-drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable.

CAUTION: To prevent data loss, ensure that your operating system

supports hot-swappable drive installation. See the documentation supplied with the operating system.

1

Remove the four screws. See Figure 3-4.

2

Lift the hard drive out of the hard-drive carrier.

Installing System Components 57

Figure 3-4. Removing and Installing a Hard Drive from the Hard-Drive Carrier

1

2

3

1 hard drive 2 screw (4)

3 hard-drive carrier

Installing a Hard Drive Into a Hard-Drive Carrier

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Place the hard drive into the hard-drive carrier. See Figure 3-4.

2

Secure the hard drive to the hard-drive carrier with four screws. See Figure 3-4.

58 Installing System Components

Power Supplies

Table 3-1. PSU and System Board Support Matrix

PSU Two System Boards Three System Boards Four System Boards

1400 W Full configuration* Full configuration Up to two processors, twelve

hard drives, and nine memory modules

1100 W Full configuration Up to two

processors, nine hard drives, and nine memory modules

750 W Up to two

processors, six hard drives, and nine memory modules

470 W Up to two

processors, up to two hard drives, and six memory modules

* Full configuration denotes support for the maximum number of processors, hard drives, and memory modules.

Up to two processors, six hard drives, and four memory modules

N/A N/A

Up to two processors, nine hard drives, and nine memory modules

N/A

Removing a Power Supply

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

CAUTION: The system requires one power supply to operate normally.

1

Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

2

Disconnect the power cable from the power source and the power supply.

Installing System Components 59

3

1

2

3

Press the release lever and using the handle, slide the power supply out of the system. See Figure 3-5.

NOTE: Removing the power supply may require considerable force.

Figure 3-5. Removing and Installing a Power Supply

1 handle 2 power supply

3 release lever

Installing a Power Supply

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

CAUTION: The system requires one power supply to operate normally.

1

Verify that both power supplies are of the same type and have the same maximum output power.

NOTE: The maximum output power is printed on the power supply label.

2

Slide the new power supply into the chassis until the power supply is fully seated and the release lever snaps into place. See Figure 3-5.

60 Installing System Components

3

Connect the power cable to the power supply and plug the cable into a power outlet.

NOTE: When installing a new power supply in a system with two power

supplies, allow several seconds for the system to recognize the power supply and determine its status.

System-Board Assembly

Removing a System-Board Assembly

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

2

Disconnect all the external cables from the system board.

3

Remove the screw that secures the retaining latch. See Figure 3-6.

4

Press the retaining latch and using the handle, slide the system-board assembly out of the chassis. See Figure 3-6.

Installing System Components 61

Figure 3-6. Removing and Installing the System-Board Assembly

3

2

1

4

1 retaining latch 2 screw

3 handle 4 system-board assembly

Installing a System-Board Assembly

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Slide the system-board assembly into the chassis until it snaps into place. See Figure 3-6.

2

Reconnect all the external cables to the system board

3

Replace the screw that secures the retaining latch. See Figure 3-6.

4

Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.

62 Installing System Components

Cooling Shroud

1

Removing the Cooling Shroud

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

2

Remove the system-board assembly. See "Removing a System-Board Assembly" on page 61.

3

Push out one side of the cooling shroud in the direction of the arrow. See Figure 3-7.

4

Gently lift the cooling shroud out of the system board assembly. See Figure 3-7.

Figure 3-7. Removing and Installing the Cooling Shroud

1 cooling shroud

Installing System Components 63

Installing the Cooling Shroud

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Align and press the cooling shroud down on the system board. See Figure 3-7.

2

Replace the system-board assembly. See "Installing a System-Board Assembly" on page 62.

3

Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.

Heat Sinks

Removing the Heat Sink

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

2

Remove the system-board assembly. See "Removing a System-Board Assembly" on page 61.

3

Remove the cooling shroud. See "Removing the Cooling Shroud" on page 63.

WARNING: The heat sink may be hot to touch for some time after the system

has been powered down. Allow the heat sink to cool before removing it.

CAUTION: Never remove the heat sink from a processor unless you intend

to remove the processor. The heat sink is necessary to maintain proper thermal conditions.

64 Installing System Components

4

1

2

Using a Phillips screwdriver, loosen one of the heat-sink retention screws. See Figure 3-8.

Wait for 30 seconds for the heat sink to loosen from the processor.

5

Remove the other three heat-sink retention screws.

6

Gently lift the heat sink off the processor and set the heat sink aside with thermal grease side facing up.

Figure 3-8. Removing and Installing the Heat Sink

1 screw (4) 2 heat sink

Installing System Components 65

Installing the Heat Sink

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Using a clean lint-free cloth, remove the thermal grease from the heat sink.

2

Apply new thermal grease evenly to the center of the top of the new processor.

CAUTION: Using excess thermal grease can cause grease to contact the

processor shield, which can cause contamination of the processor socket.

3

Place the heat sink on the processor. See Figure 3-8.

4

Using a Phillips screwdriver, tighten the four heat-sink retention screws.

5

Replace the cooling shroud, see "Removing the Cooling Shroud" on page 63.

6

Replace the system-board assembly. See "Installing a System-Board Assembly" on page 62.

7

Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.

Processor

Removing a Processor

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

2

Remove the system-board assembly. See "Removing a System-Board Assembly" on page 61.

3

Remove the cooling shroud. See "Removing the Cooling Shroud" on page 63.

66 Installing System Components

4

2

1

6

3

4

5

Remove the heat sink, see "Removing the Heat Sink" on page 64.

CAUTION: The processor is held in its socket under strong pressure. Be aware

that the release lever can spring up suddenly if not firmly grasped.

5

Position your thumb firmly over the processor socket-release lever and release the lever from the locked position. Rotate the lever 90 degrees upward until the processor is released from the socket. See Figure 3-9.

6

Rotate the processor shield upward and out of the way. See Figure 3-9.

7

Lift the processor out of the socket and leave the socket-release lever up so that the socket is ready for the new processor

CAUTION: Be careful not to bend any of the pins on the ZIF socket when removing

the processor. Bending the pins can permanently damage the system board.

Figure 3-9. Removing and Installing a Processor

1 processor shield 2 processor

3 socket-release lever 4 ZIF socket

5 socket key (2) 6 notch in processor (2)

Installing System Components 67

Installing a Processor

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: When installing only one processor, the processor must be installed in the

processor0 socket (for the socket location, see "System Board Connectors" on page 129).

NOTE: If you are upgrading your processors, prior to upgrading your system,

download and install the latest system BIOS version from support.dell.com. Follow the instructions included in the file download to install the update on your system.

1

Unpack the processor if it has not been used previously.

If the processor has already been used, remove any thermal grease from the top of the processor using a lint-free cloth.

2

Align the processor with the socket keys on the ZIF socket. See Figure 3-9.

CAUTION: Positioning the processor incorrectly can permanently damage the

system board or the processor. Be careful not to bend the pins in the ZIF socket.

3

With the release lever on the processor socket in the open position, align the processor with the socket keys and set the processor lightly in the socket. See Figure 3-9.

CAUTION: Do not use force to seat the processor. When the processor is

positioned correctly, it engages easily into the socket.

4

Close the processor shield.

5Rotate the socket release lever down until it snaps into place.

Using a clean lint-free cloth, remove the thermal grease from the heat sink.

6

7

Apply thermal grease evenly to the center of the top of the new processor.

CAUTION: Using excess thermal grease can cause grease to contact the

processor shield, which can cause contamination of the processor socket.

8 Place the heat sink on the processor. See

Figure 3-8

.

9 Using a Phillips screwdriver, tighten the heat-sink retention screws.

See

Figure 3-8

.

68 Installing System Components

10

Replace the cooling shroud. See "Installing the Cooling Shroud" on page 64.

11

Replace the system-board assembly. See "Installing a System-Board Assembly" on page 62.

12

Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.

13

Press <F2> to enter the System Setup program, and check that the processor information Options at Boot" on page 36.

matches the new system configuration. See "System Setup

Expansion-Card Assembly and Expansion Card

Removing the Expansion Card

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

2

Remove the system-board assembly. See "Removing a System-Board Assembly" on page 61.

3

Remove the cooling shroud. See "Removing the Cooling Shroud" on page 63.

4

Remove the five screws that secure the expansion-card assembly. See Figure 3-10.

5

Lift the expansion-card assembly out of the system-board assembly. See Figure 3-10.

Installing System Components 69

Figure 3-10. Removing the Expansion-Card Assembly

1

2

4

1

2

3

1 screw (5) 2 expansion-card assembly

6

Remove the screw securing the expansion card.

Figure 3-11. Removing the Expansion Card

1 expansion-card slot cover 2 screw

3 expansion card 4 expansion-card connector

70 Installing System Components

7

Grasp the expansion card by its edges, and carefully remove it from the expansion-card connector.

8

If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening, and close the expansion-card latch.

NOTE: You must install a filler bracket over an empty expansion slot to

maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.

Installing the Expansion Card

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

CAUTION: Expansion cards can only be installed in the slots on the

expansion-card riser. Do not attempt to install expansion cards directly into the riser connector on the system board.

1

Unpack the expansion card and prepare it for installation.

For instructions, see the documentation accompanying the card.

2

Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

3

Remove the system-board assembly. See "Removing a System-Board Assembly" on page 61.

4

Remove the cooling shroud. See "Removing the Cooling Shroud" on page 63.

5

Remove the five screws that secure the expansion-card assembly.

6

Lift the expansion-card assembly away from the system-board assembly.

7

Remove the screw securing the filler bracket.

Installing System Components 71

8

Grasp the filler bracket by its edges, and carefully remove it from the expansion-card connector.

NOTE: Keep this bracket in case you need to remove the expansion card.

Filler brackets must be installed over empty expansion-card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.

9

Holding the card by its edges, position the card so that the card-edge connector aligns with the expansion-card connector on the expansion-card assembly.

10

Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated.

11

Replace the screw securing the expansion card.

12

Place the expansion-card assembly into the system-board assembly.

13

Replace the five screws that secure the expansion-card assembly.

14

Replace the cooling shroud. See "Installing the Cooling Shroud" on page 64.

15

Replace the system-board assembly. See "Installing a System-Board Assembly" on page 62.

16

Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.

Expansion-Card Connector

Removing the Expansion-Card Connector

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

2

Remove the system-board assembly. See "Removing a System-Board Assembly" on page 61.

72 Installing System Components

3

3 21

Remove the expansion card. See "Removing the Expansion Card" on page 69.

4

Remove the two screws securing the expansion-card connector to the expansion-card bracket. See Figure 3-12.

5

Pull the expansion-card connector away from the expansion-card bracket. See Figure 3-12.

Figure 3-12. Removing and Installing the Expansion-Card Connector

1 screw (2) 2 expansion-card connector

3 expansion-card bracket

Installing System Components 73

Installing the Expansion-Card Connector

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Place the expansion-card connector into the expansion-card bracket. See Figure 3-12.

2

Replace the two screws securing the expansion-card connector to the expansion-card bracket. See Figure 3-12.

3

Install the expansion card. See "Installing the Expansion Card" on page 71.

4

Replace the system-board assembly. See "Installing a System-Board Assembly" on page 62.

5

Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.

Mezzanine Card

Removing the SAS Mezzanine Card

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

2

Remove the system-board assembly. See "Removing a System-Board Assembly" on page 61.

3

Disconnect all the cables from the mezzanine card.

4

Remove the three screws that secure the mezzanine card. See Figure 3-13.

5

Lift the mezzanine card out of the system-board assembly. See Figure 3-13.

74 Installing System Components

Figure 3-13. Removing and Installing the SAS Mezzanine Card

1

2

1 screw (3) 2 mezzanine card

Installing the SAS Mezzanine Card

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Place the mezzanine card on the system-board assembly. See Figure 3-13 and Figure 5-11.

2

Replace the three screws that secure the mezzanine card. See Figure 3-13.

3

Reconnect all the cables to the mezzanine card.

4

Replace the system-board assembly. See "Installing a System-Board Assembly" on page 62.

5

Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.

Installing System Components 75

Removing the Infiniband Mezzanine Card

2

1

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

2

Disconnect all the cables from the mezzanine card.

3

Remove the system-board assembly. See "Removing a System-Board Assembly" on page 61.

4

Remove the three screws that secure the mezzanine card to the back of system board tray. See Figure 3-14.

5

Remove the screw that secures the mezzanine card side bracket to the system board tray. See Figure 3-14

6

Lift the mezzanine card out of the system-board assembly. See Figure 3-14.

Figure 3-14. Removing and Installing the Screws—Infiniband Mezzanine Card

1 screw (4) 2 Infiniband mezzanine card

76 Installing System Components

Installing the Infiniband Mezzanine Card

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Place the mezzanine card on the system-board assembly. See Figure 3-14 and Figure 5-11.

2

Replace the three screws that secure the mezzanine card to the back of the system board tray. See Figure 3-14.

3

Replace the screw that secures the mezzanine card side bracket to the system board tray. See Figure 3-14.

4

Replace the system-board assembly. See "Installing a System-Board Assembly" on page 62.

5

Reconnect all the cables to the mezzanine card.

6

Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.

System Memory

Each system board has twelve unbuffered or registered DDR3-DIMM slots for the installation of up to twelve DDR3-1066/1333 memory chips to support processor 0 and processor 1. See "System Board Connectors" on page 129 for the location of the memory modules.

Supported DIMM Configuration

For the sequence of the twelve DIMM sockets, see Figure 3-15. When you insert the DIMM(s), always start with DIMM0_CHA. See Table 3-2 for possible memory configurations.

Installing System Components 77

Figure 3-15. Memory Slot Locations

123 456

12 11 10 9 8 7

1 DIMM0_CHC 2 DIMM1_CHC

3 DIMM0_CHB 4 DIMM1_CHB

5 DIMM0_CHA 6 DIMM1_CHA

7 DIMM1_CHA 8 DIMM0_CHA

9 DIMM1_CHB 10 DIMM0_CHB

11 DIMM1_CHC 12 DIMM0_CHC

Table 3-2. Memory Module Configurations

DIMM DIMM0 DIMM1 DIMM0 DIMM1 DIMM0 DIMM1

Processor 0

CH A CH B CH C

1  –––– –

4  –  –– –

78 Installing System Components

Table 3-2. Memory Module Configurations

DIMM DIMM0 DIMM1 DIMM0 DIMM1 DIMM0 DIMM1

6  –  –  –

12   

Processor 1

CH A CH B CH C

1– – – – – –

4  –  –– –

6  –  –  –

12   

NOTE: An empty DIMM socket is marked as “_”. For best performance, all the

memory modules installed must be of the same speed, capacity, and from the same manufacturer.

Removing Memory Modules

WARNING: The memory modules are hot to the touch for some time after the

system has been powered down. Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components on the memory module.

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

2

Remove the system-board assembly. See "Removing a System-Board Assembly" on page 61.

3

Remove the cooling shroud. See "Removing the Cooling Shroud" on page 63.

4

Locate the memory module sockets. See Figure 3-15.

Installing System Components 79

5

Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket. See Figure 3-16.

Handle each memory module only on either card edge, making sure not to touch the middle of the memory module.

6

Replace the cooling shroud. See "Installing the Cooling Shroud" on page 64.

7

Replace the system-board assembly. See "Installing a System-Board Assembly" on page 62.

Reconnect the system to the electrical outlet and turn the system on, including any attached peripherals.

Installing Memory Modules

WARNING: The memory modules are hot to the touch for some time after the

system has been powered down. Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components on the memory module.

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

2

Remove the system-board assembly. See "Removing a System-Board Assembly" on page 61.

3

Remove the cooling shroud. See "Removing the Cooling Shroud" on page 63.

4

Locate the memory module sockets. See Figure 3-15.

5

Press the ejectors on the memory module socket down and out, as shown in Figure 3-16, to allow the memory module to be inserted into the socket.

6

Handle each memory module only on either card edge, making sure not to touch the middle of the memory module.

80 Installing System Components

7

1

2

3

Align the memory module's edge connector with the alignment key of the memory module socket, and insert the memory module in the socket. See Figure 3-16.

NOTE: The memory module socket has an alignment key that allows you to install

the memory module in the socket in only one way.

Figure 3-16. Inserting and Removing a DIMM

1 memory module 2 memory module socket

3 memory module socket ejector (2)

8

Press down on the memory module with your thumbs to lock the memory module into the socket. See Figure 3-16.

When the memory module is properly seated in the socket, the ejectors on the memory module socket align with the ejectors on the other sockets that have memory modules installed.

9

Repeat step 5 through step 8 of this procedure to install the remaining memory modules in the approved configurations. See Table 3-2.

10

Replace the cooling shroud. See "Installing the Cooling Shroud" on page 64.

11

Replace the system-board assembly. See "Installing a System-Board Assembly" on page 62.

Installing System Components 81

12

Start up the system, press <F2> to enter the System Setup program, and check the System Memory settings on the main System Setup screen.

The system should have already changed the value to reflect the newly installed memory.

13

If the value is incorrect, one or more of the memory modules may not be installed properly. Repeat step 2 through step 12 of this procedure, to ensure that the memory modules are firmly seated in their sockets.

Interposer Extenders

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

Removing the Interposer Extender

1

Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

2

Remove the system-board assembly. See "Removing a System-Board Assembly" on page 61.

3

Remove the five screws that secure the interposer extender to the interposer-extender tray. See Figure 3-17.

4

Disconnect all the cables from the interposer extender. See Figure 5-9.

5

Lift the interposer extender out of the interposer-extender tray. See Figure 3-17.

82 Installing System Components

Figure 3-17. Removing and Installing the Interposer Extender

1

2

3

1 screw (5) 2 interposer-extender tray

3 interposer extender

Installing the Interposer Extender

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Place the interposer extender into the interposer-extender tray.

2

Replace the five screws that secure the interposer extender to the interposer-extender tray.

3

Connect all the cables to the interposer extender. See Figure 5-9.

4

Replace the system-board assembly. See "Installing a System-Board Assembly" on page 62.

5

Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.

Installing System Components 83

System Battery

2

1

3

4

Replacing the System Battery

WARNING: There is a danger of a new battery exploding if it is incorrectly

installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. See your safety information for additional information.

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

2

Remove the system-board assembly. See "Removing a System-Board Assembly" on page 61.

Figure 3-18. Replacing the System Battery

1 retention clip 2 system battery

3 negative side of battery connector 4 positive side of battery connector

84 Installing System Components

3

Locate the battery socket. See "System Board Connectors" on page 129.

CAUTION: To avoid damage to the battery connector, you must firmly support the

connector while installing or removing a battery.

4

Gently pull the retention clip over the battery towards the positive side of the connector and lift the battery out of the connector. See Figure 3-18.

5

Hold the new battery with the "+" facing the retention clip on the battery connector. See Figure 3-18.

6

Gently pull the retention clip towards the positive side of the connector and slide the battery into the connector until the retention clip snaps into place. See Figure 3-18.

7

Replace the system-board assembly. See "Installing a System-Board Assembly" on page 62.

8

Reconnect the system to the electrical outlet and turn the system on, including any attached peripherals.

9

Enter the System Setup program to confirm that the battery is operating properly. See "Using the System Setup Program" on page 35.

10

Enter the correct time and date in the System Setup program's

Time

and

Date

fields.

11

Exit the System Setup program.

RAID Battery (Optional)

Removing the RAID Battery

CAUTION: Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: The information in this section applies only to systems with the optional

RAID controller card.

1

Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

2

Remove the system-board assembly. See "Removing a System-Board Assembly" on page 61.

Installing System Components 85

3

2

3

4

1

To disconnect the RAID battery cable from the connector on the PERC card, press the tab on the RAID battery cable connector, and gently pull the cable connector out of the connector on the PERC card.

4

Press the RAID battery latch and lift the RAID battery to release it from the RAID battery carrier. See Figure 3-19.

5

Slide and lift the RAID battery away from the RAID battery carrier. See Figure 3-19.

Figure 3-19. Removing and Installing the RAID Battery

1 RAID battery latch 2 RAID battery

3 RAID battery carrier 4 system-board assembly

Installing the RAID Battery

1

Insert the RAID battery into the battery carrier until the RAID battery latch locks into place. See Figure 3-19.

2

Connect the RAID battery cable to the connector on the PERC card.

86 Installing System Components

3

Replace the system-board assembly. See "Installing a System-Board Assembly" on page 62.

4

Reconnect the system to the electrical outlet and turn the system on, including any attached peripherals.

Removing the RAID Battery Carrier

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: The information in this section applies only to systems with the optional

RAID controller card.

1

Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

2

Remove the system-board assembly. See "Removing a System-Board Assembly" on page 61.

3

Remove the RAID battery. See "Removing the RAID Battery" on page 85.

4

Remove the three screws securing the RAID battery carrier to the interposer extender. See Figure 3-20.

5

Replace the system-board assembly. See "Installing a System-Board Assembly" on page 62.

6

Reconnect the system to the electrical outlet and turn the system on, including any attached peripherals.

Installing System Components 87

Figure 3-20. Removing and Installing the RAID Battery Carrier

1

3

2

1 RAID battery carrier 2 screws (3)

3 system-board assembly

Installing the RAID Battery Carrier

1

Place the RAID battery carrier in position on the interposer extender. See Figure 3-20.

2

Replace the screws securing the RAID battery carrier to the interposer extender. See Figure 3-20.

3

Install the RAID battery into the RAID battery carrier. See "Installing the RAID Battery" on page 86.

4

Replace the system-board assembly. See "Installing a System-Board Assembly" on page 62.

5

Reconnect the system to the electrical outlet and turn the system on, including any attached peripherals.

88 Installing System Components

System Board

Removing a System Board

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2

Remove the system-board assembly. See "Removing a System-Board Assembly" on page 61.

3

Remove the cooling shroud. See "Removing the Cooling Shroud" on page 63.

4

Remove the heat sink. See "Removing the Heat Sink" on page 64.

5

Remove the expansion-card assembly. See "Removing the Expansion Card" on page 69.

6

If installed, remove the SAS mezzanine card or the Inifniband mezzanine card. See "Removing the SAS Mezzanine Card" on page 74 or "Removing the Infiniband Mezzanine Card" on page 76 .

7

Disconnect the hard drive and power cables from the system board.

8 Remove the eight screws and then slide the system board.

Figure 3-21.

See

CAUTION: Do not lift the system board by grasping a memory module, processor,

or other components.

9

Grasp the system board by the edges and lift the system board away from the system-board assembly. See Figure 3-21.

Installing System Components 89

Figure 3-21. Removing and Installing System Board

2

1

3

1 screw (8) 2 system board

3 system-board assembly

Installing a System Board

1

Unpack the new system board.

2

Holding the system board by the edges, slide the system board into the system-board assembly.

3

Replace the eight screws to secure the system board to the system-board assembly.

4

Transfer the processors to the new system board. See "Removing a Processor" on page 66 and "Installing a Processor" on page 68.

5

Remove the memory modules and transfer them to the same locations on the new board. See "Interposer Extenders" on page 82 and "Installing Memory Modules" on page 80.

6

Replace the cooling shroud, see "Installing the Cooling Shroud" on page 64.

90 Installing System Components

7

Connect the hard drive and power cables to the system board.

8

If applicable, install the SAS mezzanine card or the Infniband mezzanine card. See "Installing the SAS Mezzanine Card" on page 75 or "Installing the Infiniband Mezzanine Card" on page 77.

9

Install the expansion-card assembly. See "Installing the Expansion Card" on page 71.

10

Replace the system-board assembly. See "Installing a System-Board Assembly" on page 62.

11

Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.

Opening and Closing the System

WARNING: Whenever you need to lift the system, get others to assist you.

To avoid injury, do not attempt to lift the system by yourself.

CAUTION: This system must be operated with the system cover installed to

ensure proper cooling.

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

Opening the System

1

Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

2

Remove the securing screw from the system cover. See Figure 3-22.

3

Press the cover release latch lock. See Figure 3-22.

4

Grasp cover on both the sides with your palm on the traction pad, slide out and lift the cover away from the system. See Figure 3-22.

Installing System Components 91

Figure 3-22. Opening and Closing the System

1

3

2

4

1 traction pad 2 system cover

3 cover release latch lock 4 securing screw

Closing the System

1

Place the cover on the chassis and slide it to the front of the chassis until it snaps into place. See Figure 3-22.

2

Secure the cover with the securing screw. See Figure 3-22.

Cooling Fans

Removing a Cooling Fan

WARNING: Do not attempt to operate the system without the cooling fans.

WARNING: The cooling fan can continue to spin for some time after the system

has been powered down. Allow time for the fan to stop spinning before removing it from the system.

92 Installing System Components

CAUTION: Many repairs may only be done by a certified service technician.

1

2

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

2

Open the system. See "Opening the System" on page 91.

3

Disconnect the fan’s power cable from the fan-controller board.

Note the routing of the cable underneath the tabs on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped.

4

Lift the fan out of the cooling-fan cage.

Figure 3-23. Removing and Installing a Cooling Fan

1 cooling-fan cage 2 cooling fan (4)

Installing System Components 93

Installing a Cooling Fan

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Align the cooling fan and slide it in the cooling-fan cage until the cooling fan is firmly seated. See Figure 3-23.

NOTE: The fan blades should face the front panel of the system.

2

Connect the fan’s power cable to the connector on the fan-controller board.

You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped.

3

Close the system. See "Closing the System" on page 92.

4

Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.

Power Distribution Boards

Removing a Power Distribution Board

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: This system has two power distribution boards. The procedure to

remove and install both the power distribution boards is similar. To access the second power distribution board at the bottom, remove the power distribution board at the top.

1

Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

2

Open the system. See "Opening the System" on page 91.

3

Remove the power supply. See "Removing a Power Supply" on page 59.

94 Installing System Components

4

1 2

3

4

5

Disconnect all the cables from the first power distribution board. See Figure 5-13.

Note the routing of the cable underneath the tabs on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped.

5

Remove the screws securing the first power distribution board to the system. See Figure 3-24.

6

Lift the power distribution board out of the system. See Figure 3-24.

NOTE: To remove the second power distribution board that is below the first

power distribution board, remove the power distribution board connector and angle the board before lifting.

Figure 3-24. Removing and Installing a Power Distribution Board

1 1st power distribution board 2 screw (4)

3 power distribution board-connector 4 screw (4)

5 2nd power distribution board

Installing System Components 95

Installing a Power Distribution Board

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

CAUTION: If removed, you must replace the second power distribution board at

the bottom and the power distribution board-connector before replacing the first power distribution board at the top.

1

If removed, first place the second power distribution board in the system. See Figure 3-24. Otherwise skip to step 5.

NOTE: To install the second power distribution board that is below the first

power distribution board, angle the board during installation.

2

Replace the screws securing the second power distribution board to the system. See Figure 3-24.

3

Replace the power distribution board-connector. See Figure 3-24.

4

Connect all the cables to the second power distribution board. See Figure 5-13.

You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped.

5

Replace the screws securing the first power distribution board to the system. See Figure 3-24.

6

Connect all the cables to the first power distribution board. See Figure 5-13.

You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped.

96 Installing System Components

7

Replace the power supply. See "Installing a Power Supply" on page 60.

8

Close the system. See "Closing the System" on page 92.

9

Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.

Fan Controller Board

Removing the Fan Controller Board

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

2

Open the system. See "Opening the System" on page 91.

3

Remove the power distribution boards. See "Removing a Power Distribution Board" on page 94.

4

Disconnect all the cables from the fan controller board. See Figure 5-12.

Note the routing of the cable underneath the tabs on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped.

5

Remove the screw securing the fan controller board to the chassis. See Figure 3-25.

6

Slide and lift the fan controller board out of the chassis. See Figure 3-25.

Installing System Components 97

Figure 3-25. Removing and Installing the Fan Controller Board

1

2

1 fan controller board 2 screw

Installing the Fan Controller Board

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Place the fan controller board into the chassis and slide it into place. See Figure 3-25.

2

Replace the screw to secure the fan controller board to the chassis. See Figure 3-25.

3

Connect all the cables to the fan controller board. See Figure 5-12.

You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped.

98 Installing System Components

4

Replace the power distribution boards. See "Installing a Power Distribution Board" on page 96.

5

Close the system. See "Closing the System" on page 92.

6

Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.

Midplanes

Removing the Midplanes

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1

Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

2

Open the system. See "Opening the System" on page 91.

3

Remove the system-board assemblies. See "Removing a System-Board Assembly" on page 61.

4

Remove the cooling fans. See "Removing a Cooling Fan" on page 92.

5

Remove the screws that secure the cooling-fan brackets to the chassis. See Figure 3-26.

6

Lift the cooling-fan brackets out of the chassis. Figure 3-26.

Installing System Components 99

Figure 3-26. Removing and Installing the Cooling-Fan Brackets

1

3

2

1 cooling fan bracket (long) 2 screw (14)

3 cooling fan bracket (short)

7

Remove the screws that secure the upper midplane to the midplane holder. Figure 3-27.

8

Disconnect all the cables from the upper midplane. See Figure 5-9.

Note the routing of the cable underneath the tabs on the chassis as you remove them from the system. You must route these cables properly when you replace them to prevent the cables from being pinched or crimped.

9

Lift the upper midplane out. Figure 3-27.

100 Installing System Components

Dell PowerEdge C6100 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

About Your System

Accessing System Features During Startup

Front-Panel Features and Indicators

Hard-Drive Indicator Patterns

Back-Panel Features and Indicators

NIC Indicator Codes

Power and System Board Indicator Codes

Power Supply Indicator Codes

BMC Heart Beat LED

POST Error Codes

Other Information You May Need

Using the System Setup Program

Start Menu

System Setup Options at Boot

Console Redirection

Main Menu

Advanced Menu

Boot Menu

Security Menu

Server Menu

Exit Menu

Installing System Components

Safety Instructions

Recommended Tools

Inside the System

Hard Drives

Power Supplies

System-Board Assembly

Cooling Shroud

Heat Sinks

Processor

Expansion-Card Assembly and Expansion Card

Expansion-Card Connector

Mezzanine Card

System Memory

Interposer Extenders

System Battery

RAID Battery (Optional)

System Board

Opening and Closing the System

Cooling Fans

Power Distribution Boards

Fan Controller Board

Midplanes