Dell PowerEdge C5220 User Manual

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Dell PowerEdge C5220

Systems

Hardware Owner’s

Manual

Regulatory Model: B04S

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your system.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc.

Intel

and Intel® Xeon® are registered trademarks of Intel Corporation in the U.S. and other countries. Microsoft in the United States and/or other countries. Red Hat trademarks of Red Hat, Inc. in the United States and/or other countries. SUSE™ is a trademark of Novell Inc. in the United States and other countries.

Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

and Windows® are either trademarks or registered trademarks of Microsoft Corporation

and Red Hat Enterprise Linux® are registered

Regulatory Model: B04S

2012-06 Rev. A02

Important Information

• Your system must have BIOS version 2.0.1 or later to support Intel Xeon E3-1200 v2 series processors. You can download the latest version of the BIOS at support.dell.com.

• Your system must have the BMC version 1.13 or later to support Intel Xeon E3-1200 v2 series processors. You can download the latest version of the BMC firmware at support.dell.com.

• Your system must have the Backplane firmware version 1.0.9 or later to support Intel Xeon E3-1200 v2 series processors. You can download the latest version of the Backplane firmware at

NOTE: PowerEdge C5220 systems with a service tag on the front panel support only

Intel Xeon E3-1200 series.

Identifying Service Tag on the Front Panel of PowerEdge C5220 Systems.

support.dell.com

Contents

1 About Your System . . . . . . . . . . . . . . . . . . . . . . . . 7

Front-Panel Features and Indicators . . . . . . . . . . . . . . . . . . 8

2 Using the System Setup Program . . . . . . . . . . . . . 17

Start Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

BIOS Setup Options at Boot

Console Redirection

Configuring Special Keys

General Help

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Server Platform Setup Utility Screens

Main Menu

Advanced Menu

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Server Management

Boot Menu

Security Menu

Save and Exit

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

POST Error Handling

Command Line Interfaces for Setup options

. . . . . . . . . . . . . . . . . . . . . . . 18

. . . . . . . . . . . . . . . . . . . . . . . . . . . 18

. . . . . . . . . . . . . . . . . . . . . . . . 19

. . . . . . . . . . . . . . . . . 21

. . . . . . . . . . . . . . . . . . . . . . . . . . . 42

. . . . . . . . . . . . . . . . . . . . . . . . . . 55

. . . . . . . . . . . . . . 58

3 Installing System Components . . . . . . . . . . . . . . . 59

Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Inside the System

Sled Configuration

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

. . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Sleds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Memory Modules

Hard Drives

Hard Drive Boards

Heat Sinks

Processors

Mezzanine Cards

. . . . . . . . . . . . . . . . . . . . . . . . . . . 64

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

. . . . . . . . . . . . . . . . . . . . . . . . . . . 76

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

. . . . . . . . . . . . . . . . . . . . . . . . . . . 87

4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 99

Troubleshooting Sequence . . . . . . . . . . . . . . . . . . . . . . 99

Update Utilities

BIOS System Update

BIOS Recovery Mode

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

. . . . . . . . . . . . . . . . . . . . . . . . . . 109

. . . . . . . . . . . . . . . . . . . . . . . . . 109

5 Jumpers and Connectors. . . . . . . . . . . . . . . . . . 111

System Board Jumpers and Connectors . . . . . . . . . . . . . . . 111

2.5-inch Hard Drive Board Connectors

. . . . . . . . . . . . . . . . 113

3.5-inch Hard Drive Board Connectors

Backplane Connectors

. . . . . . . . . . . . . . . . . . . . . . . . 114

Power Distribution Board Connectors

PDB Power and SMBus Connectors

. . . . . . . . . . . . . . . . 114

. . . . . . . . . . . . . . . . 117

. . . . . . . . . . . . . . . . . 118

6 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

About Your System

The system includes the following configurations:

• 8-sled system board + 3.5-inch hard drive board + cables.

• 8-sled system board + 2.5-inch hard drive board + cables.

• 8-sled system board + mezzanine card + 3.5-inch hard drive board + cables.

• 8-sled system board + mezzanine card + 2.5-inch hard drive board + cables.

• 12-sled system board+ 3.5-inch hard drive board + cables.

• 12-sled system board + 2.5-inch hard drive board + cables.

NOTE: Mixed SATA and SAS hard drives on the 2.5 and 3.5-inch hard drive board

are not supported.

About Your System 7

Front-Panel Features and Indicators

345

The Dell PowerEdge C5220 server is available in either a 12-sled or 8-sled, each supporting either two 3.5-inch or four 2.5-inch hard drives.

There are two sled SKUs available for the PowerEdge C5220 server, an eight sled SKU and a twelve sled SKU. For information on sled population, see "Sled Configuration" on page 61.

The following section provides information for the 8-sled, 12-sled, and mezzanine card options.

Features

Figure 1-1. 8-Sled SKU Front Features (Rotated Counterclockwise 90°)

Item Feature Description

1 Mezzanine card cover Cover for the Mezzanine card

2 VGA/USB connector VGA/USB 2.0 connector

3 NIC LAN ports 10/100/1 Gb NIC LAN connector 1

10/100/1 Gb NIC LAN connector 2

4 Power button On/Off button for sled

5 Service Tag Identifying service tag

NOTE: PowerEdge C5220 systems with a service tag on the front panel support

Intel Xeon E3-1200 series processors only.

8 About Your System

Figure 1-2. 12-Sled SKU Front Features (Rotated Counterclockwise 90°)

1234

Item Feature Description

1 VGA/USB connector VGA/USB 2.0 connector

2 NIC LAN ports 10/100/1G NIC LAN connector 1

10/100/1G NIC LAN connector 2

3 Power button On/Off button for sled

4 Service Tag Identifying service tag

NOTE: PowerEdge C5220 systems with a service tag on the front panel support

Intel Xeon E3-1200 series processors only.

About Your System 9

Indicators

567

1234

Figure 1-3. 8-Sled SKU Front Indicators (Rotated Counterclockwise 90°)

Item Feature Status Description

1, 3 LAN link LED Off No link

2, 4 LAN activity LED Off No activity

LAN link LED

LAN activity LED

LAN link LED

LAN activity LED

LAN link LED

LAN activity LED

LAN link LED

LAN activity LED

5 Hard drive activity

LEDs

Green

Off

Green

Off

Blinking green

Green

Blinking green

Amber

Link

No activity

Link

Activity 10 Mb

Link

Activity 100 Mb

Link

Activity 1Gb

Blinking green Hard drive 0 active

Hard drive 1 active

Hard drive 2 active

Hard drive 3 active

10 About Your System

Item Feature Status Description

6 Identity LED Blue

Blue

Off

Blinking blue

7 Power/Sta tus Gree n

Green

Off

Amber

Off

Blinking amber Event occurred in the

Identifies the system

Normal status

Identifies the system with an interval

System DC On

System DC Off

Normal status

system

About Your System 11

Figure 1-4. 12-Sled SKU Indicators (Rotated Counterclockwise 90°)

1234

Item Feature Status Description

1, 3 LAN link LED Off No link

2, 4 LAN activity LED Off No activity

LAN link LED

LAN activity LED

LAN link LED

LAN activity LED

LAN link LED

LAN activity LED

LAN link LED

LAN activity LED

5 Hard drive activity

LEDs

Green

Off

Green

Off

Blinking green

Green

Blinking green

Amber

Link

No activity

Link

Activity 10 Mb

Link

Activity 100 Mb

Link

Activity 1Gb

Blinking green Hard drive 0 active

Hard drive 1 active

Hard drive 2 active

Hard drive 3 active

12 About Your System

6 Identity LED Blue

Blue

Off

Blinking blue Identifies the system

7 Power/Sta tus Gree n

Green

Off

Amber

Off

Blinking amber Event occurred in the

Identifies the system

Normal status

with an interval

System DC on

System DC off

Normal status

System

About Your System 13

Figure 1-5. 1Gb Mezzanine Indicators (Rotated Counterclockwise 90°)

1234

Item Feature Status Description

1, 3 LAN activity LED Off No activity

2, 4 LAN link LED Off No link

LAN link LED

LAN activity LED

LAN link LED

LAN activity LED

LAN link LED

LAN activity LED

LAN link LED

LAN activity LED

Green

Off

Blinking green

Off

Blinking green

Green

Blinking green

Orange

Link

No activity

Link

Activity 10 Mb

Link

Activity 100 Mb

Link

Activity 1 Gb

14 About Your System

Figure 1-6. 10Gb Mezzanine Indicators (Rotated Counterclockwise 90°)

1234

Item Feature Status Description

1, 3 LAN link LED Off No link

2, 4 LAN activity LED Off No activity

LAN link LED

LAN activity LED

LAN link LED

LAN activity LED

LAN link LED

LAN activity LED

LAN link LED

LAN activity LED

Green

Off

Blinking green

Off

Blinking green

Green

Blinking green

Orange

Link

No activity

Link

Activity 100 Mb

Link

Activity 1Gb

Link

Activity 10 Gb

NOTE: Intel 10Gb mezzanine card is supported by BIOS version 1.0.12 and later.

About Your System 15

16 About Your System

Using the System Setup Program

Start Menu

The system employs the latest AMI Core BIOS, which is stored in Flash memory. The Flash memory supports the plug-and-play specification, and contains a BIOS Setup program, the Power On Self Test (POST) routine, and the PCI auto-configuration utility.

This system board supports system BIOS shadowing enabling the BIOS to execute from 64-bit onboard write-protected DRAM.

Use the Setup Utility to configure items such as:

• Hard drives and peripherals

• Memory sizing and configuration

• Password protection from unauthorized use

• Protocol and feature enabling/disabling

• Power Management features

This Setup utility should be executed under the following conditions:

• When changing the system configuration

• When a configuration error is detected by the system and you are prompted to make changes to the Setup utility

• When redefining the communication ports to prevent any conflicts

• When changing the password or making other changes to the security setup

NOTE: Only items in brackets [ ] can be modified. Items that are not in brackets are

display only.

Using the System Setup Program 17

BIOS Setup Options at Boot

The user initiates SETUP by pressing <F2> during POST.

Console Redirection

The console redirection allows a remote user to diagnose and fix problems on a server, which has not successfully booted to the OS. The centerpiece of the console redirection is the BIOS Console. The BIOS Console is a Flash ROMresident utility that redirects input and output over a serial or modem connection.

BIOS supports redirection of both video and keyboard through a serial link (serial port). After enabling console redirection, the local (host server) keyboard input and video output are accessible by the local keyboard and video connections.

Operation through the remote console without the need for a local keyboard or monitor is also available.

NOTE: Full compatibility and functionality for the available emulation standards

may vary.

Enable/Disable Console Redirection

The console redirection function can be enabled/disabled in the BIOS Setup menu. See "Remote Access Configuration" on page 46.

18 Using the System Setup Program

Configuring Special Keys

Console redirection uses ANSI terminal emulation, which is limited to basic ASCII characters. There are no function keys, arrow keys, or control keys in this character set. However, the PowerEdge C5220 software requires the use of function keys and control keys for ordinary functions. You can emulate a function key or control key by using a special key sequence called an escape sequence, to represent a specific key.

For console redirection, an escape sequence starts with an escape character. This character can be entered in a variety of different ways depending on the requirements of your terminal emulation software. For example, 0x1b, ^[, and <Esc> refer to the same escape character.

The following table lists the escape sequence that must be sent to represent a special key or command.

Key ANSI Escape Sequence Other Sequences

F1 <ESC><Shift>op <ESC>1

F2 <ESC><Shift>oq <ESC>2

F3 <ESC><Shift>or <ESC>3

F4 <ESC><Shift>os <ESC>4

F5 <ESC>5

F6 <ESC>6

F7 <ESC>7

F8 <ESC>8

F9 <ESC>9

F10 <ESC>0

F11 <ESC>!

F12 <ESC>@

Home <ESC>[<Shift>h <ESC>h

End <ESC>[<Shift>k <ESC>k

Ins <ESC>+

Del <ESC>-

Page Up <ESC>?

Using the System Setup Program 19

Key ANSI Escape Sequence Other Sequences

Page Down <ESC>/

Reset <ESC>R<ESC>r

<ESC>R

General Help

In addition to the Item Specific Help window, the Setup Utility also provides a General Help screen. This screen can be called up from any menu by pressing <F1>. The General Help screen lists the legend keys with their corresponding alternates and functions. To exit the help window, press the <Enter> or the <Esc> key.

20 Using the System Setup Program

Server Platform Setup Utility Screens

Conventions

The following typographical conventions are used in the tables:

• The text and values in the Setup Item, Options, and Help columns in the

tables are displayed on the BIOS Setup screens.

• Text marked with an * in the Settings column of the tables indicates

default values. These values are not displayed with an * on the setup screen. The marked text in this document is to serve as a reference point.

• The Comments column provides additional information where it may be

helpful. This information does not appear in the BIOS Setup screens.

• Information in the screen shots that is enclosed in brackets (< >)

indicates variables, depending on the option(s) installed. For example <Current Date> is replaced by the actual current date.

• Information that is enclosed in square brackets ([ ]) in the tables indicates

areas where the user needs to type in text instead of selecting from a provided option.

• Whenever information is changed (except Date and Time) the systems

requires a save and reboot to take place. Pressing <ESC> discards the changes and boot the system according to the boot order set from the last boot.

Using the System Setup Program 21

Main Menu

The Main menu is the screen that is first displayed when you enter BIOS Setup.

Menu Fields Settings Comments

Main

System Date MM/DD/YYYY Set the Date. Use Tab to

switch between Date elements.

System Time HH:MM:SS Set the time. Use Tab to

switch between Time elements.

Product Name Displays the product name.

BIOS Version Displays the BIOS version.

BIOS Build Date Displays the BIOS build

date.

Service Tag Displays the service tag.

22 Using the System Setup Program

Menu Fields Settings Comments

Asset Tag Displays the asset tag.

MRC Version Displays the MRC version.

ME Version Displays the ME version.

BMC Version Displays the BMC version.

FAN Control Board FW Displays the fan control

board firmware version.

ePPID Displays the ePPID.

NIC1 MAC Address Displays the NIC1 MAC

address.

NIC2 MAC Address Displays the NIC2 MAC

address.

BMC NIC MAC Address Displays the BMC NIC

MAC address.

Processor Type Displays the processor type.

Processor Speed Displays the processor

speed.

Processor Core Displays the amount of

processor core.

System Memory Size Displays the amount of

system memory.

System Memory Speed Displays the memory

speed.

Using the System Setup Program 23

Advanced Menu

The Advanced screen provides an access point to configure several options. On this screen, the user selects the option that is to be configured. Configurations are performed on the selected screen, not directly on the Advanced screen.

CAUTION:

system to malfunction. Unless you have experience adjusting these items, we recommend that you do not adjust the default values. If the system malfunctions or does not boot after changing the settings, open BIOS and choose "Load Optimal Defaults" in the Exit menu to boot up normally.

Menu Fields Settings Comments

Advanced

Power Management Power Management.

CPU Configuration CPU Configuration.

Memory Configuration Memory Configuration.

Incorrect settings to items on the Advanced Menus may cause the

24 Using the System Setup Program

Menu Fields Settings Comments

SATA Configuration SATA Devices

Configuration.

PCI Configuration PCI, PCI-X and PCI

Express Settings.

USB Configuration USB Configuration.

Power Management

Menu Fields Settings Comments

Advanced \Power Management

Power management Maximum Performance

OS Control*

Using the System Setup Program 25

Power management.

Menu Fields Settings Comments

CPU power capping P-state 0*

P-state 1

P-state 2

P-state 3

P-state 4

CPU power capping.

CPU Configuration

Menu Fields Settings Comments

Advanced\CPU Configuration

Processor Information

26 Using the System Setup Program

Menu Fields Settings Comments

Active Processor Cores All*

Max CPUID Value Limit Disabled*

Enabled

Virtualization Technology Disabled*

Enabled

Tu r bo Mo de D i sa b le d

Enabled*

C States Disabled

Enabled*

C1E State Disabled

Enabled*

C6 State Disabled

Enabled*

C7 State Disabled

Enabled*

Number of cores to enable in each processor package.

Some OS’s (NT4) will fail if the value returned in EAX is > 3 when CPUID instruction is executed with EAX=0. This setting limits CPUID function to 3 or disable it.

This feature will allow the users to disable/enable the VT technology in applicable CPUs. If disable, the VT feature is unusable in any OS.

Tur bo Mo de.

Set to disable, there are no C states available for the processor. Set to enable (default), the processor can operate in all available Power C States.

Set C1E disabled/enabled.

Set C6 disabled/enabled.

NOTE: Supported in BIOS

version 2.0.X.

Set C7 disabled/enabled.

NOTE: Supported in BIOS

version 2.0.X.

Using the System Setup Program 27

Menu Fields Settings Comments

eXecute-Disable Bit Capability

Hyper-Threading Te ch n o lo g y

Prefetch Configuration Prefetch Configuration

Disabled

Enabled*

Disabled

Enabled*

When disable, Intel CPUs that support the eXecute Disable (XD) feature will not report the support to the operating system. When enable, Intel CPUs that support the eXecute Disable (XD) feature will report the support to the operating system.

Disable/Enable HyperThreading Technology.

Prefetch Configuration

28 Using the System Setup Program

Menu Fields Settings Comments

Advanced\CPU Configuration\Prefetch Configuration

Adjacent Cache Line Prefetch

Hardware Prefetcher Disable

DCU Streamer Prefetcher Disable

DCU IP Prefetcher Disable

Disable

Enable*

To turn on/off prefetching of adjacent cache lines.

To turn on/off the Mid Level Cache (L2) streamer prefetcher.

Disable/Enable the DCU Streamer Prefetcher.

Disable/Enable the DCU IP Prefetcher.

Using the System Setup Program 29

Memory Configuration

Menu Fields Settings Comments

Advanced\Memory Configuration

Memory Frequency Auto*

1067 MHz

1333 MHz

Memory Remapping (3 GB - 4 GB)

Disable*

Enable

Auto-Detect the memory running speed or set running speed up to 1067/1333 MHz.

NOTE: Supported detection

and running speed of up to 1600 MHz.

Memory remapping relocates memory space 3 GB~4 GB to the space above 4 GB with this feature disabled/enabled.

30 Using the System Setup Program

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