Dell P2714H User Guide

Model No.: P2714H

User‘s Guide

Dell P2714H

Regulatory model: P2714Hc

NOTE: A NOTE indicates important information that helps you make
better use of your monitor.

CAUTION: A CAUTION indicates potential damage to hardware or
loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.

© 2015–2016 Dell Inc. All rights reserved.

Information in this document is subject to change without notice.
Reproduction of these materials in any manner whatsoever without the
written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo are trademarks
of Dell Inc. Microsoft and Windows are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/ or other
countries.

Other trademarks and trade names may be used in this document to refer
to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names
other than its own.

2016 – 07 Rev. A06

Contents

Dell Display Manager User's Guide ................6

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Using the Quick Settings Dialog . . . . . . . . . . . . . . . . 6

Setting Basic Display Functions . . . . . . . . . . . . . . . . 7

Assigning Preset Modes to Applications . . . . . . . . . . . 7

Applying Energy Conservation Features . . . . . . . . . . . 9

About Your Monitor ............................10

Package Contents . . . . . . . . . . . . . . . . . . . . . . . 10

Product Features . . . . . . . . . . . . . . . . . . . . . . . . .11

Identifying Parts and Controls . . . . . . . . . . . . . . . . 12

Monitor Specifications . . . . . . . . . . . . . . . . . . . . . 14

Power Management Modes . . . . . . . . . . . . . . . . . . . . . . . 14

Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Plug and Play Capability . . . . . . . . . . . . . . . . . . . . 19

Flat-Panel Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 19

Resolution Specifications . . . . . . . . . . . . . . . . . . . . . . . . 20

Support Video Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 20

Preset Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . 21

Environmental Characteristics . . . . . . . . . . . . . . . . . . . . . 23

LCD Monitor Quality & Pixel Policy . . . . . . . . . . . . . 23

Maintenance Guidelines . . . . . . . . . . . . . . . . . . . 24

Caring for Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 24

 3

Setting Up the Monitor..........................25

Attaching the Monitor . . . . . . . . . . . . . . . . . . . . . 25

Connecting Your Monitor . . . . . . . . . . . . . . . . . . . 26

Connecting the blue VGA Cable . . . . . . . . . . . . . . . . . . . . 26

Connecting the white DVI cable . . . . . . . . . . . . . . . . . . . . 26

Connecting the black DP cable . . . . . . . . . . . . . . . . . . . . . 27

Connecting the USB cable . . . . . . . . . . . . . . . . . . . . . . . . 27

Removing the Monitor Stand . . . . . . . . . . . . . . . . 28

Attaching the Cable cover. . . . . . . . . . . . . . . . . . . 28

Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . 29

Operating the Monitor ..........................30

Power On the Monitor . . . . . . . . . . . . . . . . . . . . . 30

Using the Front-Panel Controls . . . . . . . . . . . . . . . 30

Front-Panel Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using the On-Screen Display (OSD) Menu . . . . . . . . . 31

Accessing the Menu System . . . . . . . . . . . . . . . . . . . . . . . 31

OSD Warning Messages . . . . . . . . . . . . . . . . . . . . 44

Setting the Maximum Resolution . . . . . . . . . . . . . . 47

Using the Tilt, Swivel, and Vertical Extension . . . . . . . 48

Rotating the monitor. . . . . . . . . . . . . . . . . . . . . . 49

Troubleshooting ...............................50

Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Built-in Diagnostics. . . . . . . . . . . . . . . . . . . . . . . 51

Product-Specific Problems . . . . . . . . . . . . . . . . . . 56

4 

Appendix ......................................57

FCC Notices (U.S. Only) and Other Regulatory Information

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Setting Up Your Monitor ........................58

Setting the display resolution to 1920 x 1080 (Maximum) 58

If you have a Dell desktop or a Dell portable computer with

Internet access . . . . . . . . . . . . . . . . . . . . . . . . . 59

If you have a non Dell desktop, portable computer, or

graphics card . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Procedures for setting up dual monitors in Windows Vista ,
Windows 7, Windows 8/Windows 8.1 or Windows 10 . . 60

For Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

For Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

For Windows 8/Windows 8.1 . . . . . . . . . . . . . . . . . . . . . . 64

For Windows 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

 5

Dell Display Manager User's Guide

Overview

Dell Display Manager is a Windows application used to manage a monitor
or a group of monitors. It allows manual adjustment of the displayed
image, assignment of automatic settings, energy management, image
rotation and other features on select Dell models. Once installed, Dell
Display Manager will run each time the system starts and will place its
icon in the notification tray. Information about monitors connected to the
system is always available when hovering over the notification tray icon.

P2714H

Using the Quick Settings Dialog

Clicking Dell Display Manager’s notification tray icon opens the Quick
Settings dialog box. When more than one supported Dell model is
connected to the system, a specific target monitor can be selected using
the menu provided. The Quick Settings dialog box allows convenient
adjustment of the monitor’s Brightness and Contrast levels, Preset Modes
can be manually selected or set to Auto Mode, and the screen resolution
can be changed.

P2714H

1920x1080

6  Dell Display Manager User's Guide

The Quick Settings dialog box also provides access to Dell Display
Manager’s advanced user interface which is used to adjust Basic
functions, configure Auto Mode and access other features.

Setting Basic Display Functions

A Preset Mode for the selected monitor can be manually applied using
the menu on the Basic tab. Alternatively, Auto Mode can be enabled. Auto
Mode causes your preferred Preset Mode to be applied automatically
when specific applications are active. An onscreen message momentarily
displays the current Preset Mode whenever it changes.

The selected monitor’s Brightness and Contrast can also be directly
adjusted from the Basic tab.

P2714H

1920x1080

Assigning Preset Modes to Applications

The Auto Mode tab allows you to associate a specific Preset Mode
with a specific application, and apply it automatically. When Auto
Mode is enabled, Dell Display Manager will automatically switch to the
corresponding Preset Mode whenever the associated application is
activated. The Preset Mode assigned to a particular application may be
the same on each connected monitor, or it can vary from one monitor to
the next.

Dell Display Manager User's Guide  7

Dell Display Manager is pre-configured for many popular applications. To
add a new application to the assignment list, simply drag the application
from the desktop, Windows Start Menu or elsewhere, and drop it onto the
current list.

NOTE: Preset Mode assignments targeting batch files, scripts, and
loaders, as well as non-executable files such as zip archives or packed
files, are not supported and will be ineective.

P2714H

8  Dell Display Manager User's Guide

Applying Energy Conservation Features

On supported Dell models the PowerNap tab will be available to provide
energy conservation options. When the screensaver activates, the
monitor’s Brightness can automatically be set to minimum level or the
monitor can be put to sleep in order to save additional power.

P2714H

Dell Display Manager User's Guide  9

About Your Monitor

Package Contents

Your monitor ships with all the components shown below. Ensure that
you have received all the components and Contact Dell if anything is
missing.

NOTE: Some items may be optional and may not ship with your
monitor. Some features or media may not be available in certain
countries.

•Monitor

•Monitor Stand

•Cable Cover

10  About Your Monitor

•Power Cable (varies by countries)

•VGA Cable

•DP Cable

•USB Upstream Cable (enable the

USB ports on the monitor)

•Drivers and Documentation media

•Quick Setup Guide

•Product Information Guide

Product Features

The Dell P2714H flat-panel display has an active matrix, Thin-Film
Transistor, Liquid Crystal Display. The monitor’s features include:

• P2714H: 68.6cm (27.0inches) diagonal viewable image size,
1920 x 1080 resolution, plus full-screen support for lower resolutions.

• LED backlight.

• Tilt, swivel, vertical extension and rotate adjustment capabilities.

• Removable pedestal and Video Electronics Standards Association

(VESA) 100 mm mounting holes for flexible mounting solutions.

• Plug and play capability if supported by your system.

• On-Screen Display (OSD) adjustments for ease of set-up and screen

optimization.

• Software and documentation media which includes an information file
(INF), Image Color Matching File (ICM), and product documentation.

• Dell Display Manager Software (comes in the CD shipped with the
monitor).

• Security lock slot.

• Stand lock.

• Asset Management Capability.

• CECP.

• RoHS compliant.

• TCO certified display.

• BFR/CFR/PVC Free (Halogen-Free) excluding external cable.

• Arsenic-Free glass and Mercury-Free for panel only.

• High Dynamic Contrast Ratio (2,000,000:1).

• 0.3W Standby power when in the sleep mode.

About Your Monitor  11

Identifying Parts and Controls

Front View

Front panel controls

1. Function buttons (For more information, see Operating the Monitor)
2 Power On/O button (with LED indicator)

Back View

1

2

Label Description Use

1 VESA mounting holes (100

mm x 100 mm - behind
attached VESA Cover)

2 Regulatory label Lists the regulatory approvals.
3 Stand release button Release stand from monitor.
4 Security lock slot Secures monitor with security lock.
5 Barcode serial number label Refer to this label if you need to

12  About Your Monitor

Wall mount monitor using VESA­compatible wall mount kit (100 mm x
100 mm).

contact Dell for technical support.

6 Dell Soundbar mounting slots Attaches the optional Dell Soundbar.

1 2 34 56

7 Cable management slot Use to organize cables by placing them

Side View

NOTE: Please remove the plastic strip

covering the mounting slots before
axing the Dell Soundbar.

through the slot.

Left Side

Bottom View

Label Description Use

1 AC power connector To connect the monitor power cable.
2 DVI connector To connect your computer to the monitor using

a DVI cable.

3 VGA connector To connect your computer to the monitor using

a VGA cable.

4 DP connector To connect your computer to the monitor using

a DP cable.

About Your Monitor  13

5 USB connector

(x3 downstream,
x1 upstream)

6 Stand lock feature To lock the stand to the monitor using a

Connect the USB cable that came with your
monitor to the computer. Once the cable is
connected, you can use the USB connectors on
the rear side and bottom side of the monitor.

M3 x 6mm screw (screw not included).

Monitor Specifications

The following sections give you information about the various power
management modes and pin assignments for the various connectors of
your monitor.

Power Management Modes

If you have VESA’s DPM compliance display card or software installed
in your PC, the monitor automatically reduces its power consumption
when not in use. This is referred to as Power Save Mode. If the computer
detects input from keyboard, mouse, or other input devices, the monitor
automatically resumes functioning. The following table shows the power
consumption and signaling of this automatic power saving feature:

VESA Modes

Normal operation Active Active Active White 43 W (Maximum) **

Active-o mode Inactive Inactive Blank Glowing

Switch o - - O Less than 0.3 W *

Horizontal

Sync

Vertical

Sync

Video

Power

Indicator

white

Power

Consumption

22 W (Typical)
Less than 0.3 W

The OSD will only function in the normal operation mode. When any
button except power button is pressed in Active-off mode, the following
messages will be displayed:

Dell P2714H

There is no signal coming from your computer. Press any key on the

keyboard or move the mouse to wake it up.

If there is no display, press the monitor button now to select the correct input

source on the On-Screen-Display menu.

14  About Your Monitor

Activate the computer and monitor to gain access to the Using the On­Screen Display (OSD) Menu.

* Zero-power consumption in OFF mode can only be achieved by

disconnecting the main cable from the monitor.

** Maximum power consumption with max luminance and contrast.

Pin Assignments

15-pin D-Sub connector

1 2 3 4 5

6 7 8 9 10

11 12 13 14 15

Pin Number Monitor Side of the 15-pin Side Signal Cable

1 Video-Red
2 Video-Green
3 Video-Blue
4 GND
5 Self-test
6 GND-R
7 GND-G
8 GND-B
9 DDC +5 V

10 GND-sync

11 GND
12 DDC data
13 H-sync
14 V-sync
15 DDC clock

About Your Monitor  15

DVI Connector

1 2 3 6 7

9

17 18 19 22 23 24

x x

10 11 14 15 16

x x
x x

8

Pin Number 24-pin Side of the Connected Signal Cable

1 TMDS RX2­2 TMDS RX2+

3 TMDS Ground
4 Floating
5 Floating
6 DDC Clock
7 DDC Data
8 Floating

9 TMDS RX1­10 TMDS RX1+
11 TMDS Ground
12 Floating
13 Floating
14 +5 V power
15 Self test
16 Hot Plug Detect
17 TMDS RX0­18 TMDS RX0+
19 TMDS Ground

20 Floating

21 Floating
22 TMDS Ground
23 TMDS Clock+

24 TMDS Clock-

16  About Your Monitor

DisplayPort Connector

22

19

1

0

Pin Number 20-pin Side of the Connected Signal Cable

1 ML0 (p)
2 GND
3 ML0 (n)
4 ML1 (p)
5 GND
6 ML1 (n)
7 ML2 (p)
8 GND
9 ML2 (n)

10 ML3 (p)

11 GND
12 ML3 (n)
13 GND
14 GND
15 AUX (p)
16 GND
17 AUX (n)
18 HPD
19 Re-PWR

20 PWR

About Your Monitor  17

USB Upstream Connector

12

34

34

Pin Number 4-pin Side of the Connector

1 DMU
2 VCC

3 DPU

4 GND

USB Downstream Connector

12

Pin Number 4-pin Side of the Connector

18  About Your Monitor

1 VCC
2 DMD

3 DPD

4 GND

Plug and Play Capability

You can install the monitor in any Plug and Play compatible system. The
monitor automatically provides the computer with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols
so that the system can configure itself and optimize the monitor settings.
Most monitor installations are automatic. You can select different settings
if required.

Flat-Panel Specifications

Model number Dell P2714H monitor

Screen type Active matrix - TFT LCD

Panel type In Plane Switching

Viewable image
Diagonal

Horizontal, Active Area
Vertical, Active Area
Area

Pixel pitch 0.311 mm

Viewing angle:
Horizontal

Vertical
Luminance output 300 cd/m² (typical)

Contrast ratio

Faceplate coating Antiglare with hard-coating 3H

68.6 cm (27.0 inch)

597.89 mm (23.54 inch)

336.31 mm (13.24 inch)

201076.91 mm

178° typical
178° typical

1000 : 1 (typical)
2 Million : 1 (typical dynamic

contrast ratio on)

2

(311.67 inch2)

Backlight LED light bar system

Response time 8ms Typical (G to G)

Color depth 16.7 mil colors

Color gamut 83 % (typical) **

** [P2714H] color gamut (typical) is based on CIE1976 (83 %) and CIE1931

(72 %) test standards.

About Your Monitor  19

Resolution Specifications

Model number Dell P2714H monitor

Scan range

• Horizontal 30 kHz to 83 kHz (automatic)

• Vertical 56 Hz to 76 Hz (automatic)

Maximum preset
resolution

1920 x 1080 at 60 Hz

Support Video Mode

Model number Dell P2714H monitor

Video display

capability (DVI&DP

playback)

480p, 480i, 576p, 576i,
1080p, 1080i

Electrical Specifications

Model number Dell P2714H monitor

Video input signals • Analog RGB: 0.7 Volts +/- 5 %, 75 ohm input

impedance

• Digital DVI-D ™: 600mV for each dierent line,
positive polarity at 50 ohm input impedance

• DP 1.2 signal input support: support DP 1.2 (core)
specification. Excludes High Bit Rate 2 (HBR2), Fast
AUX transaction, Multi-stream transport (MST),
3D stereo transport, HBR Audio (or high data rate
audio)

Synchronization input
signals

AC input voltage /
frequency / current

Inrush current 120 V: 30 A (Max.)

Separate horizontal and vertical synchronizations,
polarity-free TTL level, SOG (Composite SYNC on
green)

100 VAC to 240 VAC/50 Hz or 60 Hz +/- 3 Hz/1.5 A
(Max.)

240 V: 60 A (Max.)

20  About Your Monitor

Preset Display Modes

The following table lists the preset modes for which Dell guarantees
image size and centering:

Horizontal

Display Mode

Frequency

(kHz)

VESA, 720 x 400 31.5 70.0 28.3 -/+

VESA, 640 x 480 31.5 60.0 25.2 -/-

VESA, 640 x 480 37.5 75.0 31.5 -/-

VESA, 800 x 600 37.9 60.3 40.0 +/+

VESA, 800 x 600 46.9 75.0 49.5 +/+

VESA, 1024 x 768 48.4 60.0 65.0 -/-

VESA, 1024 x 768 60.0 75.0 78.8 +/+

VESA, 1152 x 864 67.5 75.0 108.0 +/+

VESA, 1280 x 1024 64.0 60.0 108.0 +/+

VESA, 1280 x 1024 80.0 75.0 135.0 +/+

VESA, 1600 x 900 55.5 60.0 97.8 +/-

VESA, 1920 x 1080 67.5 60.0 148.5 +/+

Vertical

Frequency

(Hz)

Pixel Clock

(MHz)

Sync Polarity

(Horizontal/

Physical Characteristics

The following table lists the monitor's physical characteristics:

Model Number Dell P2714H monitor

Connector type D-subminiature, blue connector;

DVI-D: white connector
DisplayPort: black connector

Signal cable type D-sub: Detachable, Analog, 15-pin.

DVI-D: Detachable, DVI-D, Solid pins.
DisplayPort: Detachable, Digital 20 pin.

Vertical)

About Your Monitor  21

Model Number Dell P2714H monitor

Dimensions:
(with stand)

Height (ext.)
Height (com.)
Width
Depth

Dimensions:
(without stand)

Height
Width
Depth

Stand dimensions:

539.0 mm (21.22 inches)

424.0 mm (16.69 inches)

641.4 mm (25.25 inches)

204.0 mm (8.03 inches)

379.9 mm (14.96 inches)

641.4 mm (25.25 inches)

46.1 mm (1.81 inches)

• Height (ext.)

• Height (com.)

• Width

• Depth

Weight:

Weight with packaging 9.85 kg (21.67 lb)

Weight with stand assembly
and cables

Weight without stand
assembly (For wall mount or
VESA mount considerations

- no cables)

Weight of stand assembly 2.10 kg (4.62 lb)

418.5 mm (16.48 inches)

372.3 mm (14.66 inches)

245.0 mm (9.65 inches)

204.0 mm (8.03 inches)

7.16 kg (15.75 lb)

4.56 kg (10.03 lb)

22  About Your Monitor

Environmental Characteristics

The following table lists the environmental conditions for your monitor:

Model Number Dell P2714H monitor

Temperature

• Operating

• Non-operating

Humidity

• Operating

• Non-operating

Altitude

• Operating

• Non-operating

Thermal dissipation 85.33 BTU/hour (maximum)

0 °C to 40 °C (32 °F to 104 °F)
Storage: -20 °C to 60 °C (-4 °F to 140 °F)

Shipping: -20 °C to 60 °C (-4 °F to 140 °F)

10 % to 80 % (non-condensing)

Storage: 5 % to 90 % (non-condensing)
Shipping: 5 % to 90 % (non-condensing)

5,000 m (16,387 ft) max
12,191 m (40,000 ft) max

68.26 BTU/hour (typical)

LCD Monitor Quality & Pixel Policy

During the LCD Monitor manufacturing process, it is not uncommon for
one or more pixels to become fixed in an unchanging state. The visible
result is a fixed pixel that appears as an extremely tiny dark or bright
discolored spot. When the pixel remains permanently lit, it is known as a
“bright dot.” When the pixel remains black, it is known as a “dark dot.”

In almost every case, these fixed pixels are hard to see and do not
detract from display quality or usability. A display with 1 to 5 fixed pixels
is considered normal and within competitive standards. For more
information, see Dell Support site at:
http://www.dell.com/support/monitors.

About Your Monitor  23

Maintenance Guidelines

Caring for Your Monitor

CAUTION: Read and follow the safety instructions before cleaning
the monitor.

CAUTION: Before cleaning the monitor, unplug the monitor power
cable from the electrical outlet.

For best practices, follow the instructions in the list below while
unpacking, cleaning, or handling your monitor:

• To clean your antistatic screen, slightly dampen a soft, clean cloth
with water. If possible, use a special screen-cleaning tissue or solution
suitable for the antistatic coating. Do not use benzene, thinner,
ammonia, abrasive cleaners, or compressed air.

• Use a slightly dampened, warm cloth to clean the plastics. Avoid using
detergent of any kind as some detergents leave a milky film on the
plastics.

• If you notice a white powder when you unpack your monitor, wipe it
off with a cloth. This white powder occurs during the shipping of the
monitor.

• Handle your monitor with care as a darker-colored monitor may
scratch and show white scuff marks more than a lighter-colored
monitor.

• To help maintain the best image quality on your monitor, use a
dynamically changing screen saver and power off your monitor when
not in use.

24  About Your Monitor