Dell P2714H User Guide

Model No.: P2714H

User‘s Guide

Dell P2714H

Regulatory model: P2714Hc

NOTE: A NOTE indicates important information that helps you make
better use of your monitor.

CAUTION: A CAUTION indicates potential damage to hardware or
loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.

© 2015–2016 Dell Inc. All rights reserved.

Information in this document is subject to change without notice.
Reproduction of these materials in any manner whatsoever without the
written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo are trademarks
of Dell Inc. Microsoft and Windows are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/ or other
countries.

Other trademarks and trade names may be used in this document to refer
to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names
other than its own.

2016 – 07 Rev. A06

Contents

Dell Display Manager User's Guide ................6

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Using the Quick Settings Dialog . . . . . . . . . . . . . . . . 6

Setting Basic Display Functions . . . . . . . . . . . . . . . . 7

Assigning Preset Modes to Applications . . . . . . . . . . . 7

Applying Energy Conservation Features . . . . . . . . . . . 9

About Your Monitor ............................10

Package Contents . . . . . . . . . . . . . . . . . . . . . . . 10

Product Features . . . . . . . . . . . . . . . . . . . . . . . . .11

Identifying Parts and Controls . . . . . . . . . . . . . . . . 12

Monitor Specifications . . . . . . . . . . . . . . . . . . . . . 14

Power Management Modes . . . . . . . . . . . . . . . . . . . . . . . 14

Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Plug and Play Capability . . . . . . . . . . . . . . . . . . . . 19

Flat-Panel Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 19

Resolution Specifications . . . . . . . . . . . . . . . . . . . . . . . . 20

Support Video Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 20

Preset Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . 21

Environmental Characteristics . . . . . . . . . . . . . . . . . . . . . 23

LCD Monitor Quality & Pixel Policy . . . . . . . . . . . . . 23

Maintenance Guidelines . . . . . . . . . . . . . . . . . . . 24

Caring for Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 24

 3

Setting Up the Monitor..........................25

Attaching the Monitor . . . . . . . . . . . . . . . . . . . . . 25

Connecting Your Monitor . . . . . . . . . . . . . . . . . . . 26

Connecting the blue VGA Cable . . . . . . . . . . . . . . . . . . . . 26

Connecting the white DVI cable . . . . . . . . . . . . . . . . . . . . 26

Connecting the black DP cable . . . . . . . . . . . . . . . . . . . . . 27

Connecting the USB cable . . . . . . . . . . . . . . . . . . . . . . . . 27

Removing the Monitor Stand . . . . . . . . . . . . . . . . 28

Attaching the Cable cover. . . . . . . . . . . . . . . . . . . 28

Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . 29

Operating the Monitor ..........................30

Power On the Monitor . . . . . . . . . . . . . . . . . . . . . 30

Using the Front-Panel Controls . . . . . . . . . . . . . . . 30

Front-Panel Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using the On-Screen Display (OSD) Menu . . . . . . . . . 31

Accessing the Menu System . . . . . . . . . . . . . . . . . . . . . . . 31

OSD Warning Messages . . . . . . . . . . . . . . . . . . . . 44

Setting the Maximum Resolution . . . . . . . . . . . . . . 47

Using the Tilt, Swivel, and Vertical Extension . . . . . . . 48

Rotating the monitor. . . . . . . . . . . . . . . . . . . . . . 49

Troubleshooting ...............................50

Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Built-in Diagnostics. . . . . . . . . . . . . . . . . . . . . . . 51

Product-Specific Problems . . . . . . . . . . . . . . . . . . 56

4 

Appendix ......................................57

FCC Notices (U.S. Only) and Other Regulatory Information

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Setting Up Your Monitor ........................58

Setting the display resolution to 1920 x 1080 (Maximum) 58

If you have a Dell desktop or a Dell portable computer with

Internet access . . . . . . . . . . . . . . . . . . . . . . . . . 59

If you have a non Dell desktop, portable computer, or

graphics card . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Procedures for setting up dual monitors in Windows Vista ,
Windows 7, Windows 8/Windows 8.1 or Windows 10 . . 60

For Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

For Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

For Windows 8/Windows 8.1 . . . . . . . . . . . . . . . . . . . . . . 64

For Windows 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

 5

Dell Display Manager User's Guide

Overview

Dell Display Manager is a Windows application used to manage a monitor
or a group of monitors. It allows manual adjustment of the displayed
image, assignment of automatic settings, energy management, image
rotation and other features on select Dell models. Once installed, Dell
Display Manager will run each time the system starts and will place its
icon in the notification tray. Information about monitors connected to the
system is always available when hovering over the notification tray icon.

P2714H

Using the Quick Settings Dialog

Clicking Dell Display Manager’s notification tray icon opens the Quick
Settings dialog box. When more than one supported Dell model is
connected to the system, a specific target monitor can be selected using
the menu provided. The Quick Settings dialog box allows convenient
adjustment of the monitor’s Brightness and Contrast levels, Preset Modes
can be manually selected or set to Auto Mode, and the screen resolution
can be changed.

P2714H

1920x1080

6  Dell Display Manager User's Guide

The Quick Settings dialog box also provides access to Dell Display
Manager’s advanced user interface which is used to adjust Basic
functions, configure Auto Mode and access other features.

Setting Basic Display Functions

A Preset Mode for the selected monitor can be manually applied using
the menu on the Basic tab. Alternatively, Auto Mode can be enabled. Auto
Mode causes your preferred Preset Mode to be applied automatically
when specific applications are active. An onscreen message momentarily
displays the current Preset Mode whenever it changes.

The selected monitor’s Brightness and Contrast can also be directly
adjusted from the Basic tab.

P2714H

1920x1080

Assigning Preset Modes to Applications

The Auto Mode tab allows you to associate a specific Preset Mode
with a specific application, and apply it automatically. When Auto
Mode is enabled, Dell Display Manager will automatically switch to the
corresponding Preset Mode whenever the associated application is
activated. The Preset Mode assigned to a particular application may be
the same on each connected monitor, or it can vary from one monitor to
the next.

Dell Display Manager User's Guide  7

Dell Display Manager is pre-configured for many popular applications. To
add a new application to the assignment list, simply drag the application
from the desktop, Windows Start Menu or elsewhere, and drop it onto the
current list.

NOTE: Preset Mode assignments targeting batch files, scripts, and
loaders, as well as non-executable files such as zip archives or packed
files, are not supported and will be ineective.

P2714H

8  Dell Display Manager User's Guide

Applying Energy Conservation Features

On supported Dell models the PowerNap tab will be available to provide
energy conservation options. When the screensaver activates, the
monitor’s Brightness can automatically be set to minimum level or the
monitor can be put to sleep in order to save additional power.

P2714H

Dell Display Manager User's Guide  9

About Your Monitor

Package Contents

Your monitor ships with all the components shown below. Ensure that
you have received all the components and Contact Dell if anything is
missing.

NOTE: Some items may be optional and may not ship with your
monitor. Some features or media may not be available in certain
countries.

•Monitor

•Monitor Stand

•Cable Cover

10  About Your Monitor

•Power Cable (varies by countries)

•VGA Cable

•DP Cable

•USB Upstream Cable (enable the

USB ports on the monitor)

•Drivers and Documentation media

•Quick Setup Guide

•Product Information Guide

Product Features

The Dell P2714H flat-panel display has an active matrix, Thin-Film
Transistor, Liquid Crystal Display. The monitor’s features include:

• P2714H: 68.6cm (27.0inches) diagonal viewable image size,
1920 x 1080 resolution, plus full-screen support for lower resolutions.

• LED backlight.

• Tilt, swivel, vertical extension and rotate adjustment capabilities.

• Removable pedestal and Video Electronics Standards Association

(VESA) 100 mm mounting holes for flexible mounting solutions.

• Plug and play capability if supported by your system.

• On-Screen Display (OSD) adjustments for ease of set-up and screen

optimization.

• Software and documentation media which includes an information file
(INF), Image Color Matching File (ICM), and product documentation.

• Dell Display Manager Software (comes in the CD shipped with the
monitor).

• Security lock slot.

• Stand lock.

• Asset Management Capability.

• CECP.

• RoHS compliant.

• TCO certified display.

• BFR/CFR/PVC Free (Halogen-Free) excluding external cable.

• Arsenic-Free glass and Mercury-Free for panel only.

• High Dynamic Contrast Ratio (2,000,000:1).

• 0.3W Standby power when in the sleep mode.

About Your Monitor  11

Identifying Parts and Controls

Front View

Front panel controls

1. Function buttons (For more information, see Operating the Monitor)
2 Power On/O button (with LED indicator)

Back View

1

2

Label Description Use

1 VESA mounting holes (100

mm x 100 mm - behind
attached VESA Cover)

2 Regulatory label Lists the regulatory approvals.
3 Stand release button Release stand from monitor.
4 Security lock slot Secures monitor with security lock.
5 Barcode serial number label Refer to this label if you need to

12  About Your Monitor

Wall mount monitor using VESA­compatible wall mount kit (100 mm x
100 mm).

contact Dell for technical support.

6 Dell Soundbar mounting slots Attaches the optional Dell Soundbar.

1 2 34 56

7 Cable management slot Use to organize cables by placing them

Side View

NOTE: Please remove the plastic strip

covering the mounting slots before
axing the Dell Soundbar.

through the slot.

Left Side

Bottom View

Label Description Use

1 AC power connector To connect the monitor power cable.
2 DVI connector To connect your computer to the monitor using

a DVI cable.

3 VGA connector To connect your computer to the monitor using

a VGA cable.

4 DP connector To connect your computer to the monitor using

a DP cable.

About Your Monitor  13

5 USB connector

(x3 downstream,
x1 upstream)

6 Stand lock feature To lock the stand to the monitor using a

Connect the USB cable that came with your
monitor to the computer. Once the cable is
connected, you can use the USB connectors on
the rear side and bottom side of the monitor.

M3 x 6mm screw (screw not included).

Monitor Specifications

The following sections give you information about the various power
management modes and pin assignments for the various connectors of
your monitor.

Power Management Modes

If you have VESA’s DPM compliance display card or software installed
in your PC, the monitor automatically reduces its power consumption
when not in use. This is referred to as Power Save Mode. If the computer
detects input from keyboard, mouse, or other input devices, the monitor
automatically resumes functioning. The following table shows the power
consumption and signaling of this automatic power saving feature:

VESA Modes

Normal operation Active Active Active White 43 W (Maximum) **

Active-o mode Inactive Inactive Blank Glowing

Switch o - - O Less than 0.3 W *

Horizontal

Sync

Vertical

Sync

Video

Power

Indicator

white

Power

Consumption

22 W (Typical)
Less than 0.3 W

The OSD will only function in the normal operation mode. When any
button except power button is pressed in Active-off mode, the following
messages will be displayed:

Dell P2714H

There is no signal coming from your computer. Press any key on the

keyboard or move the mouse to wake it up.

If there is no display, press the monitor button now to select the correct input

source on the On-Screen-Display menu.

14  About Your Monitor

Activate the computer and monitor to gain access to the Using the On­Screen Display (OSD) Menu.

* Zero-power consumption in OFF mode can only be achieved by

disconnecting the main cable from the monitor.

** Maximum power consumption with max luminance and contrast.

Pin Assignments

15-pin D-Sub connector

1 2 3 4 5

6 7 8 9 10

11 12 13 14 15

Pin Number Monitor Side of the 15-pin Side Signal Cable

1 Video-Red
2 Video-Green
3 Video-Blue
4 GND
5 Self-test
6 GND-R
7 GND-G
8 GND-B
9 DDC +5 V

10 GND-sync

11 GND
12 DDC data
13 H-sync
14 V-sync
15 DDC clock

About Your Monitor  15

DVI Connector

1 2 3 6 7

9

17 18 19 22 23 24

x x

10 11 14 15 16

x x
x x

8

Pin Number 24-pin Side of the Connected Signal Cable

1 TMDS RX2­2 TMDS RX2+

3 TMDS Ground
4 Floating
5 Floating
6 DDC Clock
7 DDC Data
8 Floating

9 TMDS RX1­10 TMDS RX1+
11 TMDS Ground
12 Floating
13 Floating
14 +5 V power
15 Self test
16 Hot Plug Detect
17 TMDS RX0­18 TMDS RX0+
19 TMDS Ground

20 Floating

21 Floating
22 TMDS Ground
23 TMDS Clock+

24 TMDS Clock-

16  About Your Monitor

DisplayPort Connector

22

19

1

0

Pin Number 20-pin Side of the Connected Signal Cable

1 ML0 (p)
2 GND
3 ML0 (n)
4 ML1 (p)
5 GND
6 ML1 (n)
7 ML2 (p)
8 GND
9 ML2 (n)

10 ML3 (p)

11 GND
12 ML3 (n)
13 GND
14 GND
15 AUX (p)
16 GND
17 AUX (n)
18 HPD
19 Re-PWR

20 PWR

About Your Monitor  17

USB Upstream Connector

12

34

34

Pin Number 4-pin Side of the Connector

1 DMU
2 VCC

3 DPU

4 GND

USB Downstream Connector

12

Pin Number 4-pin Side of the Connector

18  About Your Monitor

1 VCC
2 DMD

3 DPD

4 GND

Plug and Play Capability

You can install the monitor in any Plug and Play compatible system. The
monitor automatically provides the computer with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols
so that the system can configure itself and optimize the monitor settings.
Most monitor installations are automatic. You can select different settings
if required.

Flat-Panel Specifications

Model number Dell P2714H monitor

Screen type Active matrix - TFT LCD

Panel type In Plane Switching

Viewable image
Diagonal

Horizontal, Active Area
Vertical, Active Area
Area

Pixel pitch 0.311 mm

Viewing angle:
Horizontal

Vertical
Luminance output 300 cd/m² (typical)

Contrast ratio

Faceplate coating Antiglare with hard-coating 3H

68.6 cm (27.0 inch)

597.89 mm (23.54 inch)

336.31 mm (13.24 inch)

201076.91 mm

178° typical
178° typical

1000 : 1 (typical)
2 Million : 1 (typical dynamic

contrast ratio on)

2

(311.67 inch2)

Backlight LED light bar system

Response time 8ms Typical (G to G)

Color depth 16.7 mil colors

Color gamut 83 % (typical) **

** [P2714H] color gamut (typical) is based on CIE1976 (83 %) and CIE1931

(72 %) test standards.

About Your Monitor  19

Resolution Specifications

Model number Dell P2714H monitor

Scan range

• Horizontal 30 kHz to 83 kHz (automatic)

• Vertical 56 Hz to 76 Hz (automatic)

Maximum preset
resolution

1920 x 1080 at 60 Hz

Support Video Mode

Model number Dell P2714H monitor

Video display

capability (DVI&DP

playback)

480p, 480i, 576p, 576i,
1080p, 1080i

Electrical Specifications

Model number Dell P2714H monitor

Video input signals • Analog RGB: 0.7 Volts +/- 5 %, 75 ohm input

impedance

• Digital DVI-D ™: 600mV for each dierent line,
positive polarity at 50 ohm input impedance

• DP 1.2 signal input support: support DP 1.2 (core)
specification. Excludes High Bit Rate 2 (HBR2), Fast
AUX transaction, Multi-stream transport (MST),
3D stereo transport, HBR Audio (or high data rate
audio)

Synchronization input
signals

AC input voltage /
frequency / current

Inrush current 120 V: 30 A (Max.)

Separate horizontal and vertical synchronizations,
polarity-free TTL level, SOG (Composite SYNC on
green)

100 VAC to 240 VAC/50 Hz or 60 Hz +/- 3 Hz/1.5 A
(Max.)

240 V: 60 A (Max.)

20  About Your Monitor

Preset Display Modes

The following table lists the preset modes for which Dell guarantees
image size and centering:

Horizontal

Display Mode

Frequency

(kHz)

VESA, 720 x 400 31.5 70.0 28.3 -/+

VESA, 640 x 480 31.5 60.0 25.2 -/-

VESA, 640 x 480 37.5 75.0 31.5 -/-

VESA, 800 x 600 37.9 60.3 40.0 +/+

VESA, 800 x 600 46.9 75.0 49.5 +/+

VESA, 1024 x 768 48.4 60.0 65.0 -/-

VESA, 1024 x 768 60.0 75.0 78.8 +/+

VESA, 1152 x 864 67.5 75.0 108.0 +/+

VESA, 1280 x 1024 64.0 60.0 108.0 +/+

VESA, 1280 x 1024 80.0 75.0 135.0 +/+

VESA, 1600 x 900 55.5 60.0 97.8 +/-

VESA, 1920 x 1080 67.5 60.0 148.5 +/+

Vertical

Frequency

(Hz)

Pixel Clock

(MHz)

Sync Polarity

(Horizontal/

Physical Characteristics

The following table lists the monitor's physical characteristics:

Model Number Dell P2714H monitor

Connector type D-subminiature, blue connector;

DVI-D: white connector
DisplayPort: black connector

Signal cable type D-sub: Detachable, Analog, 15-pin.

DVI-D: Detachable, DVI-D, Solid pins.
DisplayPort: Detachable, Digital 20 pin.

Vertical)

About Your Monitor  21

Model Number Dell P2714H monitor

Dimensions:
(with stand)

Height (ext.)
Height (com.)
Width
Depth

Dimensions:
(without stand)

Height
Width
Depth

Stand dimensions:

539.0 mm (21.22 inches)

424.0 mm (16.69 inches)

641.4 mm (25.25 inches)

204.0 mm (8.03 inches)

379.9 mm (14.96 inches)

641.4 mm (25.25 inches)

46.1 mm (1.81 inches)

• Height (ext.)

• Height (com.)

• Width

• Depth

Weight:

Weight with packaging 9.85 kg (21.67 lb)

Weight with stand assembly
and cables

Weight without stand
assembly (For wall mount or
VESA mount considerations

- no cables)

Weight of stand assembly 2.10 kg (4.62 lb)

418.5 mm (16.48 inches)

372.3 mm (14.66 inches)

245.0 mm (9.65 inches)

204.0 mm (8.03 inches)

7.16 kg (15.75 lb)

4.56 kg (10.03 lb)

22  About Your Monitor

Environmental Characteristics

The following table lists the environmental conditions for your monitor:

Model Number Dell P2714H monitor

Temperature

• Operating

• Non-operating

Humidity

• Operating

• Non-operating

Altitude

• Operating

• Non-operating

Thermal dissipation 85.33 BTU/hour (maximum)

0 °C to 40 °C (32 °F to 104 °F)
Storage: -20 °C to 60 °C (-4 °F to 140 °F)

Shipping: -20 °C to 60 °C (-4 °F to 140 °F)

10 % to 80 % (non-condensing)

Storage: 5 % to 90 % (non-condensing)
Shipping: 5 % to 90 % (non-condensing)

5,000 m (16,387 ft) max
12,191 m (40,000 ft) max

68.26 BTU/hour (typical)

LCD Monitor Quality & Pixel Policy

During the LCD Monitor manufacturing process, it is not uncommon for
one or more pixels to become fixed in an unchanging state. The visible
result is a fixed pixel that appears as an extremely tiny dark or bright
discolored spot. When the pixel remains permanently lit, it is known as a
“bright dot.” When the pixel remains black, it is known as a “dark dot.”

In almost every case, these fixed pixels are hard to see and do not
detract from display quality or usability. A display with 1 to 5 fixed pixels
is considered normal and within competitive standards. For more
information, see Dell Support site at:
http://www.dell.com/support/monitors.

About Your Monitor  23

Maintenance Guidelines

Caring for Your Monitor

CAUTION: Read and follow the safety instructions before cleaning
the monitor.

CAUTION: Before cleaning the monitor, unplug the monitor power
cable from the electrical outlet.

For best practices, follow the instructions in the list below while
unpacking, cleaning, or handling your monitor:

• To clean your antistatic screen, slightly dampen a soft, clean cloth
with water. If possible, use a special screen-cleaning tissue or solution
suitable for the antistatic coating. Do not use benzene, thinner,
ammonia, abrasive cleaners, or compressed air.

• Use a slightly dampened, warm cloth to clean the plastics. Avoid using
detergent of any kind as some detergents leave a milky film on the
plastics.

• If you notice a white powder when you unpack your monitor, wipe it
off with a cloth. This white powder occurs during the shipping of the
monitor.

• Handle your monitor with care as a darker-colored monitor may
scratch and show white scuff marks more than a lighter-colored
monitor.

• To help maintain the best image quality on your monitor, use a
dynamically changing screen saver and power off your monitor when
not in use.

24  About Your Monitor

Setting Up the Monitor

Attaching the Monitor

NOTE: The stand is detached when the monitor is shipped from the
factory.

NOTE: This is applicable for a monitor with a stand. When any other
stand is bought, please refer to the respective stand setup guide for
the set up instructions.

To attach the monitor stand:

1. Remove the cover and place the monitor on it.

2. Fit the two tabs on the upper part of the stand to the groove on the

back of the monitor.

3. Press the stand till it snaps into place.

Setting Up the Monitor  25

Connecting Your Monitor

WARNING: Before you begin any of the procedures in this section,
follow the Safety Instructions.

To connect your monitor to the computer:

1. Turn o your computer and disconnect the power cable.

2. Connect either the white (digital DVI-D) or the blue (analog VGA)

display connector cable to the corresponding video port on the back
of your computer. Do not use both cables on the same at the same
time. Use both the cables only when they are connected to two
dierent computers with appropriate video systems.

Connecting the blue VGA Cable

Connecting the white DVI cable

26  Setting Up the Monitor

Connecting the black DP cable

Connecting the USB cable

NOTE: The graphics are used for the purpose of illustration only.
Appearance on the computer may vary.

Setting Up the Monitor  27

Removing the Monitor Stand

NOTE: To prevent scratches on the LCD screen while removing the
stand, ensure that the monitor is placed on a soft, clean surface.

NOTE: This is applicable for a monitor with a stand. When any other
stand is bought, please refer to the respective stand setup guide for
the set-up instructions.

To remove the stand:

1. Place the monitor on a flat surface.

2. Press and hold the stand release button.

3. Lift the stand up and away from the monitor.

Attaching the Cable cover

1. Lay the monitor flat with its screen
facing down on a soft even surface.
Be careful not to damage the monitor
screen.

28  Setting Up the Monitor

2. Take out the cable cover from your
accessory pack, examine it closely,
check all insert pins on the side are
firmly attached to the cable cover.

3. Align two bottom insert pins on cable
cover to corresponding holes on the
monitor rear, then gently insert the
pins into the small holes provided.

4. Once the insertion is done, gently
push the cable cover down towards
the monitor, until the rest of insert pins
click into place.

Wall Mounting (Optional)

(Screw dimension: M4 x 10 mm).
Refer to the instructions that come with the VESA-compatible base

mounting kit.

1. Place the monitor panel on a soft cloth or cushion on a stable, flat
table.

2. Remove the stand.

3. Use a screwdriver to remove the four screws securing the plastic

cover.

4. Attach the mounting bracket from the wall mounting kit to the LCD.

5. Mount the LCD on the wall by following the instructions that came

with the wall mounting kit.

NOTE: For use only with UL-listed wall mount bracket with minimum
weight/load bearing capacity of 9 kg.

Setting Up the Monitor  29

Operating the Monitor

A

C

D

Power On the Monitor

Press the button to turn on the monitor.

Using the Front-Panel Controls

Use the keys on the front of the monitor to adjust the image settings.

Preset Modes

Brightness / Contrast

Menu

Exit

Front-Panel Keys Description

A

Preset modes

B

Brightness /Contrast

C

Menu

D

Exit

Use the Preset modes key to choose from a list
of preset color modes. See Using the On-Screen
Display (OSD) Menu.

Use the Brightness / Contrast key to direct access
to the "Brightness" and "Contrast" control menu.

Use the Menu key to open the on-screen display
(OSD).

Use the Exit key to exit on-screen display (OSD)
from menu and sub-menus. Hold about 10 seconds
will enable or disable OSD lock.

B

30  Operating the Monitor

Front-Panel Keys

A

B

C

D

Front-Panel Keys Description

A

Up

B

Down

Use the Up key to adjust (increase ranges) items in the OSD
menu.

Use the Down key to adjust (decrease ranges) items in the
OSD menu.

C

D



OK



Back

Use the OK key to confirm your selection.

Use the Back key to go back to the previous menu.

Using the On-Screen Display (OSD) Menu

Accessing the Menu System

NOTE: If you change the settings and then either proceed to another
menu or exit the OSD menu, the monitor automatically saves those
changes. The changes are also saved if you change the settings and
then wait for the OSD menu to disappear.

1. Press the
menu.

button to open the OSD menu and display the main

Operating the Monitor  31

Main Menu

Energy UseDell P2714H

Brightness / Contrast

Auto Adjust

Input Source

Color Settings

Display Settings

Energy Settings

Menu Settings

Other Settings

Personalize

Resolution: 1024x1768, 60Hz

75 75

Maximum: 1920x1080, 60Hz

2. Press the and buttons to toggle between options in the Menu. As
you move from one icon to another, the option name is highlighted.

3. To select the highlighted item on the menu press the

4. Press the

5. Press the

and buttons to select the desired parameter.
button to enter the slide bar and then use the or

button again.

buttons, according to the indicators on the menu, to make your
changes.

6. Select the



to return to previous menu without accepting current

settings or  to accept and return to previous menu.

32  Operating the Monitor

The table below provides a list of all the OSD menu options and their

Energy UseDell P2714H

Brightness / Contrast

Auto Adjust

Input Source

Color Settings

Display Settings

Energy Settings

Menu Settings

Other Settings

Personalize

Resolution: 1024x1768, 60Hz

75 75

Maximum: 1920x1080, 60Hz

functions.

Icon Menu and

Submenus

Energy Use This meter shows the energy level being consumed by the

Brightness/
Contrast

Description

monitor in real time.
Use the Brightness and Contrast menu to adjust the

Brightness/Contrast.

Brightness

Allows you to adjust the brightness or luminance of the
backlight.

Press the

key to increase brightness and press the key

to decrease brightness (min 0 ~ max 100).

Contrast Allows you to adjust the contrast or the degree of

dierence between darkness and lightness on the monitor
screen. Adjust brightness first, and adjust contrast only if
you need further adjustment.

Press the

key to increase contrast and press the key

to decrease contrast (min 0 ~ max 100).

Operating the Monitor  33

Icon Menu and

Description

Submenus

Auto Adjust Use this key to activate automatic setup and adjust menu.

Energy UseDell P2714H

Brightness / Contrast

Auto Adjust

Input Source

Color Settings

Display Settings

Energy Settings

Menu Settings

Other Settings

Personalize

Press to adjust the screen automatically.

Maximum: 1920x1080, 60HzResolution: 1024x1768, 60Hz

The following dialog appears on a black screen as the
monitor self-adjusts to the current input:

Auto Adjustment in Progress...

Auto Adjustment allows the monitor to self-adjust to the
incoming video signal. After using Auto Adjustment, you
can further tune your monitor by using the Pixel Clock
(Coarse) and Phase (Fine) controls under Display Settings.

NOTE: Auto Adjust does not occur if you press the
button while there are no active video input signals or
attached cables.

This option is only available when you are using the analog
(VGA) connector.

34  Operating the Monitor

Icon Menu and

Description

Submenus

Input Source Use the Input Source menu to select between dierent

video signals that may be connected to your monitor.

Energy UseDell P2714H

Brightness / Contrast

Auto Adjust

Input Source

Color Settings

Display Settings

Energy Settings

Menu Settings

Other Settings

Personalize

Auto Select

VGA

DVI-D

DisplayPort

Maximum: 1920x1080, 60HzResolution: 1024x1768, 60Hz

Auto Select
VGA

DVI-D

DisplayPort

Color

Settings

Select Auto Select to scan for available input signals.
Select VGA input when you are using the analog (VGA)
connector. Push

to select the VGA input source.

Select DVI-D input when you are using the Digital (DVI)
connector. Push

to select the DVI input source.

Select DisplayPort input when you are using the
DisplayPort (DP) connector. Push

to select the

DisplayPort input source.

Use the Color Settings menu to adjust the monitor's color
settings.

Energy UseDell P2714H

Brightness / Contrast

Auto Adjust

Input Source

Color Settings

Display Settings

Energy Settings

Menu Settings

Other Settings

Personalize

Input Color Format

Preset Modes

Image Enhance

Reset Color Settings

RGB

Standard

Maximum: 1920x1080, 60HzResolution: 1024x1768, 60Hz

Operating the Monitor  35

Icon Menu and

Description

Submenus

Input Color

Format

Allows you to set the video input mode to:

• RGB: Select this option if your monitor is
connected to a computer or DVD player using the
HDMI to DVI adapter.

• YPbPr: Select this option if your DVD player
supports only YPbPr output.

Preset Modes Allows you to choose from a list of preset color modes.

Energy UseDell P2714H

Brightness / Contrast

Auto Adjust

Input Source

Color Settings

Display Settings

Energy Settings

Menu Settings

Other Settings

Personalize

Input Color Format

Preset Modes

Image Enhance

Reset Color Settings

Standard

Multimedia

Movie

Game

Text

Warm

Cool

Custom Color

Maximum: 1920x1080, 60HzResolution: 1024x1768, 60Hz

• Standard: Loads the monitor's default color
settings. This is the default preset mode.

• Multimedia: Loads color settings ideal for
multimedia applications.

• Movie: Loads color settings ideal for movie
applications.

• Game: Loads color settings ideal for gaming
applications.

• Text: Loads color settings ideal for office
environment.

• Warm: Increases the color temperature. The
screen appears warmer with a red/yellow tint.

• Cool: Decreases the color temperature. The
screen appears cooler with a blue tint.

• Custom Color: Allows you to manually adjust the
color settings. Press the

and keys to adjust

the Red, Green, and Blue values and create your
own preset color mode.

36  Operating the Monitor

Icon Menu and

Submenus

Hue

Saturation

Image Enhance

Reset Color

Settings

Description

Allows you to shift the tint level of the video image to
green or purple. This is used to adjust the desired flesh
tone color. Use

(to increase the green shade) or (to
increase the purple shade) to make the adjustment (min 0
~ max 100, default 50).

NOTE: Only available in Movie or Game preset mode.

Allows you to adjust the color saturation of the video
image. Use
or

(to increase the colorful appearance) to make the

(to increase the monochrome appearance)

adjustment (min 0 ~ max 100, default 50).
The function will enhance the contours of the image.

NOTE: Only available in Standard, Multimedia, Movie
or Game preset mode. This option will be grey out if the
preset mode is not in one of the four.

Resets your monitor's color settings to the factory defaults.

Operating the Monitor  37

Icon Menu and

Submenus

Display
Settings

Description

Use the Displays Settings menu to adjust the monitor's
display settings.

Energy UseDell P2714H

Brightness / Contrast

Auto Adjust

Input Source

Color Settings

Display Settings

Energy Settings

Menu Settings

Other Settings

Personalize

Aspect Ratio

Horizontal Position

Vertical Position

Sharpness

Pixel Clock

Phase

Dynamic Contrast

Reset Display Settings

Wide 16:9

50

50

50

50

50

Maximum: 1920x1080, 60HzResolution: 1024x1768, 60Hz

Aspect Ratio

Horizontal
Position

Vertical

Position

Sharpness

Pixel Clock

Phase

Dynamic

Contrast

Reset Display

Settings

Adjusts the image ratio as Wide 16:9, 4:3, or 5:4.

NOTE: Wide 16:9 adjustment is not required at

maximum preset resolution 1920 x 1080.
Use or the buttons to adjust image left and right.

Minimum is '0' (-). Maximum is '100' (+).
Use the or buttons to adjust image up and down.

Minimum is '0' (-). Maximum is '100' (+).
This feature can make the image look sharper or softer.

Use

or to adjust the sharpness from '0' to '100'.

The Phase and Pixel Clock adjustments allow you to adjust
your monitor to your preference. Use

or buttons to
adjust for best image quality. Minimum is ‘0’ (-). Maximum
is ‘100’ (+).

If satisfactory results are not obtained using the Phase
adjustment, use the Pixel Clock (coarse) adjustment and
then use Phase (fine), again. Minimum is ‘0’ (-). Maximum is
‘100’ (+).

Dynamic Contrast adjusts the contrast ration from 2M to 1.
Press

to select “On” or “O”.

NOTE: Only available in Movie or Game preset mode.
This option will be grey out if the preset mode is not in
Movie or Game.

Select this option to restore default display settings.

38  Operating the Monitor

Icon Menu and

Submenus

Energy
Settings

Description

Brightness / Contrast

Auto Adjust

Input Source

Color Settings

Display Settings

Energy Settings

Menu Settings

Other Settings

Personalize

Energy Smart

Power Button LED

USB

Reset Energy Settings

Energy UseDell P2714H

On During Active

Maximum: 1920x1080, 60HzResolution: 1024x1768, 60Hz

Energy Smart

Power Button

LED
USB

Reset Energy

Settings

To turn “On” or “O” dynamic dimming. The dynamic
dimming feature automatically reduces the screen’s
brightness level when the displayed image contains a high
proportion of bright areas.

Allows you to set the power LED indicator on or o to save
energy.

Allows you to enable or disable USB function during
monitor standby mode.

NOTE: USB ON/OFF under standby mode is only
available when USB upstream cable unplugged. This option
will be grey out when USB upstream cable plug in.

Select this option to restore default Energy Settings.

Operating the Monitor  39

Icon Menu and

Submenus

Menu
Settings

Description

Select this option to adjust the settings of the OSD such as,
the languages of the OSD, the amount of time the menu
remains on screen, and so on.

Energy UseDell P2714H

Brightness / Contrast

Auto Adjust

Input Source

Color Settings

Display Settings

Energy Settings

Menu Settings

Other Settings

Personalize

Language

Rotation

Transparency

Timer

Lock

Reset Menu Settings

English

20

20s

Unlock

Maximum: 1920x1080, 60HzResolution: 1024x1768, 60Hz

Language

Rotation

Transparency

Timer

Lock

Reset Menu

Settings

Allows you to set the OSD display to one of eight
languages: English, Spanish, French, German, Portuguese
(Brazil), Russian, Simplified Chinese, or Japanese.

Rotates the OSD by 90 degrees counter-clockwise.
Allows you to adjust the OSD background from opaque to
transparent. Press

and to make the adjustment (min 0

~ max 100, default 20).
Allows you to set the time for which the OSD remains

active after you press a key on the monitor.
Use the

and keys to adjust the slider in 1 second

increments, from 5 to 60 seconds.
Controls user access to adjustments. When Lock is

selected, no user adjustments are allowed. All keys are
locked except



key.

NOTE: When the OSD is locked, pressing the menu key
takes you directly to the OSD settings menu, with 'OSD
Lock' pre-selected on entry. Press and hold



key for 10
seconds to unlock and allow user access to all applicable
settings.

Select this option to restore default menu settings.

40  Operating the Monitor

Icon Menu and

Submenus

Other
Settings

Description

Brightness / Contrast

Auto Adjust

Input Source

Color Settings

Display Settings

Energy Settings

Menu Settings

Other Settings

Personalize

DDC/CI

LCD Conditioning

Reset Other Settings

Factory Reset

Energy UseDell P2714H

Enable

Disable

Reset All Settings

Maximum: 1920x1080, 60HzResolution: 1024x1768, 60Hz

DDC/CI

DDC/CI (Display Data Channel/Command Interface) allows
a software on your computer to adjust the monitor display
settings like the brightness, color balance etc.

Enable (Default): Optimizes the performance of your
monitor and provides a better customer experience.

Disable: Disables the DDC/CI option and the following
message appears on the screen.

Dell P2714H

The function of adjusting display setting using PC application will be

disabled.

Do you wish to disable DDC/CI function?

No

Yes

Operating the Monitor  41

Icon Menu and

Submenus

LCD

Conditioning

Description

This feature will help reduce minor cases of image
retention.

If an image appears to be stuck on the monitor, select
LCD Conditioning to help eliminate any image retention.
Using the LCD Conditioning feature may take some time.
LCD Conditioning feature cannot remove severe cases of
image retention or burn-in.

NOTE: Use LCD Conditioning only when you

experience a problem with image retention.
The below warning message appears once user selects

“Enable" LCD Conditioning.

Dell P2714H

This feature will help reduce minor cases of image retention. Depending on

the degree of image retention, the program may take some time to run.

Do you wish to continue?

No

Yes

Reset Other

Settings
Factory Reset

Personalize

Select this option to restore default other settings, such as
DDC/CI.

Resets all OSD settings to the factory preset values.
Selecting this option allows you to set two shortcut keys.

Brightness / Contrast

Auto Adjust

Input Source

Color Settings

Display Settings

Energy Settings

Menu Settings

Other Settings

Personalize

42  Operating the Monitor

Shortcut Key 1

Shortcut Key 2

Reset Personalization

Energy UseDell P2714H

Preset Modes

Brightness / Contrast

Maximum: 1920x1080, 60HzResolution: 1024x1768, 60Hz

Icon Menu and

Submenus

Shortcut Key 1

Description

User can select one of the followings: "Preset Modes",
"Brightness/Contrast", "Auto Adjust", "Input Source", "Aspect
Ratio" and “Rotation” to set the shortcut key 1.

Energy UseDell P2714H

Brightness / Contrast

Auto Adjust

Input Source

Color Settings

Display Settings

Energy Settings

Menu Settings

Other Settings

Personalize

Shortcut Key 1

Shortcut Key 2

Reset Personalization

Preset Modes

Brightness / Contrast

Auto Adjust

Input Source

Aspect Ratio

Rotation

Maximum: 1920x1080, 60HzResolution: 1024x1768, 60Hz

Shortcut Key 2

Reset

Personaliza-

tion

User can select one of the followings: "Preset Modes",
"Brightness/Contrast", "Auto Adjust", "Input Source", "Aspect
Ratio" and “Rotation” to set the shortcut key 2.

Energy UseDell P2714H

Brightness / Contrast

Auto Adjust

Input Source

Color Settings

Display Settings

Energy Settings

Menu Settings

Other Settings

Personalize

Shortcut Key 1

Shortcut Key 2

Reset Personalization

Preset Modes

Brightness / Contrast

Auto Adjust

Input Source

Aspect Ratio

Rotation

Maximum: 1920x1080, 60HzResolution: 1024x1768, 60Hz

Allows you to restore shortcut key to the default setting.

Operating the Monitor  43

OSD Warning Messages

When the monitor does not support a particular resolution mode you will
see the following message:

Dell P2714H

The current input timing is not supported by the monitor display. Please

change your input timing to

listed timing as per the monitor specifications.

1920x1080, 60Hz

or any other monitor

This means that the monitor cannot synchronize with the signal that
it is receiving from the computer. See Monitor Specifications for the
horizontal and vertical frequency ranges addressable by this monitor.
Recommended mode is 1920 x 1080.

You will see the following message before the DDC/CI function is
disabled.

Dell P2714H

The function of adjusting display setting using PC application will be

disabled.

Do you wish to disable DDC/CI function?

No

44  Operating the Monitor

Yes

When the monitor enters the Power Save mode, the following message
appears:

Dell P2714H

Entering Power Save Mode.

Activate the computer and wake up the monitor to gain access to the
Using the On-Screen Display (OSD) Menu.

If you press any button other than the power button, the following
messages will appear depending on the selected input:

Dell P2714H

There is no signal coming from your computer. Press any key on the

keyboard or move the mouse to wake it up. If there is no display, press

the monitor button now to select the correct input source on the

On-Screen-Display menu.

If VGA, DVI or DisplayPort cable is not connected, a floating dialog box as
shown below appears. The monitor will enter Power Save Mode after 5
minutes if left at this state.

Dell P2714H

?

No VGA Cable

The dispaly will go into Power Save Mode in 5 minutes

www.dell.com/support/monitors

Operating the Monitor  45

Dell P2714H

Dell P2714H

The dispaly will go into Power Save Mode in 5 minutes

No DisplayPort Cable

?

?

No DVI-D Cable

The dispaly will go into Power Save Mode in 5 minutes

See Solving Problems for more information.

46  Operating the Monitor

Setting the Maximum Resolution

To set the Maximum resolution for the monitor:

In Windows XP:

1. Right-click on the desktop and select Properties.

2. Select the Settings tab.

3. Set the screen resolution to 1920 x 1080.

4. Click OK.

In Windows Vista, Windows 7 ,Windows 8/Windows 8.1:

1. For Windows 8/Windows 8.1 only, select the Desktop tile to switch to

classic desktop.

2. Right-click on the desktop and click Screen Resolution.

3. Click the dropdown list of the screen resolution and select 1920 x

1080.

4. Click OK.

In Windows 10:

1. Right-click on the desktop and click Display settings.

2. Click Advanced display settings.

3. Click the dropdown list of Resolution and select 1920 x 1080.

4. Click Apply.

If you do not see 1920x 1080 as an option, you may need to update
your graphics driver. Depending on your computer, complete one of the
following procedures:

If you have a Dell desktop or portable computer:

• Go to www.dell.com/support, enter your service tag, and download
the latest driver for your graphics card.

If you are using a non-Dell computer (portable or desktop):

• Go to the support site for your computer and download the latest
graphic drivers.

• Go to your graphics card website and download the latest graphic
drivers.

Operating the Monitor  47

Using the Tilt, Swivel, and Vertical Extension

5° typical (maximum 5.5°) 21° typical (maximum 22°)

45°

45°

Tilt, Swivel

With the stand assembly, you can tilt and swivel the monitor for the most
comfortable viewing angle.

NOTE: The monitor stand is detached when the monitor is shipped from
the factory.

Vertical Extension

The stand extends vertically up to 115mm. The figures below illustrate
how to extend the stand vertically.

48  Operating the Monitor

115mm

Rotating the monitor

Before you rotate the monitor, your monitor should be fully vertically
extended (Vertical Extension) and fully tilted up to avoid hitting the
bottom edge of the monitor.

To use the rotation function (landscape versus potrait view) with your Dell
computer, you need an updated graphics driver that is not included with
this monitor. To download the graphics driver, please visit our website:
http://www.dell.com/support/ and check the Download section for
Video Drivers for latest driver updates.

When in Portrait View Mode, you may experience performance
degradation in graphic-intensive applications (3D Gaming etc.)

Operating the Monitor  49

Troubleshooting

Dell P2714H

The dispaly will go into Power Save Mode in 5 minutes

No DisplayPort Cable

?

WARNING: Before you begin any of the procedures in this section,
follow the Safety Instruction

Self-Test

Your monitor provides a self-test feature that allows you to check
whether your monitor is functioning properly. If your monitor and
computer are properly connected but the monitor screen remains dark,
run the monitor self-test by performing the following steps:

1. Turn o both your computer and the monitor.

2. Unplug the video cable from the back of the computer. To ensure

proper Self-Test operation, remove Digital (white connector), the
Analog (blue connector) and DP (black connector) cables from the
back of computer.

3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black

background) if the monitor cannot sense a video signal and is working
correctly. While in self-test mode, the power LED remains white. Also,
depending upon the selected input, one of the dialogs shown below
will continuously scroll through the screen.

Dell P2714H

?

No DVI-D Cable

The dispaly will go into Power Save Mode in 5 minutes

50  Troubleshooting

Dell P2714H

?

No VGA Cable

The dispaly will go into Power Save Mode in 5 minutes

www.dell.com/support/monitors

4. This box also appears during normal system operation, if the video
cable becomes disconnected or damaged. The monitor will enter

Power Save Mode after 5 minutes if left at this state.

5. Turn o your monitor and reconnect the video cable; then turn on

both your computer and the monitor.

If your monitor screen remains blank after you use the previous
procedure, check your video controller and computer, because your
monitor is functioning properly.

NOTE: Self-test feature check is not available for S-Video, Composite,
and Component video modes.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the
screen abnormality you are experiencing is an inherent problem with your
monitor, or with your computer and video card.

1

2

3

4

5

NOTE: You can run the built-in diagnostics only when the video cable
is unplugged and the monitor is in self-test mode.

Troubleshooting  51

To run the built-in diagnostics:

1. Ensure that the screen is clean (no dust particles on the surface of
the screen).

2. Unplug the video cable(s) from the back of the computer or
monitor. The monitor then goes into the self-test mode.

3. Press and hold the Button 1 and Button 4 on the front panel
simultaneously for 2 seconds. A gray screen appears.

4. Carefully inspect the screen for abnormalities.

5. Press the Button 4 on the front panel again. The color of the screen

changes to red.

6. Inspect the display for any abnormalities.

7. Repeat steps 5 and 6 to inspect the display in green, blue, black,

white screens.

The test is complete when the white screen appears. To exit, press the
Button 4 again.

If you do not detect any screen abnormalities upon using the built-in
diagnostic tool, the monitor is functioning properly. Check the video card
and computer.

Common Problems

The following table contains general information about common monitor
problems you might encounter and the possible solutions.

Common Symptoms What You

Experience

No Video/Power LED oNo picture •Ensure that the video cable

No Video/Power LED onNo picture or no

brightness

Possible Solutions

connecting the monitor and
the computer is properly
connected and secure.

•Verify that the power outlet is
functioning properly using any
other electrical equipment.

•Ensure that the power button is
depressed fully.

•Increase brightness & contrast
controls via OSD.

•Perform monitor self-test
feature check.

•Check for bent or broken pins
in the video cable connector.

•Ensure that the correct input
source is selected via the Input
Source Select menu.

•Run the built-in diagnostics.

52  Troubleshooting

Common Symptoms What You

Experience

Poor Focus Picture is fuzzy, blurry,

or ghosting

Shaky/Jittery Video Wavy picture or fine

movement

Missing Pixels LCD screen has spots

Stuck-on Pixels LCD screen has bright

spots

Brightness Problems Picture too dim or too

bright

Possible Solutions

•Perform Auto Adjust via OSD.

•Adjust the Phase and Pixel

Clock controls via OSD.
(For VGA source only)

•Eliminate video extension
cables.

•Reset the monitor to Factory
Settings.

•Change the video resolution to
the correct aspect ratio (16:9).

•Perform Auto Adjust via OSD.
(For VGA source only)

•Adjust the Phase and Pixel
Clock controls via OSD.
(For VGA source only)

•Reset the monitor to Factory
Settings.

•Check environmental factors.

•Relocate the monitor and test

in another room.

•Cycle power on-o.

•Pixel that is permanently o is a

natural defect that can occur in
LCD technology.

For more information on Dell
Monitor Quality and Pixel Policy,
see Dell Support site at:

www.dell.com/support/
monitors.

•Cycle power on-o.

•Pixel that is permanently o is a

natural defect that can occur in
LCD technology.

For more information on Dell
Monitor Quality and Pixel Policy,
see Dell Support site at:

www.dell.com/support/
monitors.

•Reset the monitor to Factory
Settings.

•Auto Adjust via OSD.

•Adjust brightness & contrast

controls via OSD.

Troubleshooting  53

Common Symptoms What You

Experience

Geometric Distortion Screen not centered

correctly

Horizontal/Vertical
Lines

Synchronization
Problems

Safety-Related Issues Visible signs of smoke

Intermittent Problems Monitor malfunctions

Screen has one or
more lines

Screen is scrambled or
appears torn

or sparks

on & o

Possible Solutions

•Reset the monitor to Factory
Settings.

•Auto Adjust via OSD.

•Adjust brightness & contrast

controls via OSD.

NOTE: When using ‘DVI-D’, the
positioning adjustments are not
available.

•Reset the monitor to Factory
Settings.

•Perform Auto Adjust via OSD.

•Adjust Phase and Pixel Clock

controls via OSD.

•Perform monitor self-test
feature check and determine if
these lines are also in self-test
mode.

•Check for bent or broken pins
in the video cable connector.

NOTE: When using ‘DVI-D’ and
DP, the Pixel Clock and Phase
adjustments are not available.

•Reset the monitor to Factory
Settings.

•Perform Auto Adjust via OSD.
(For VGA source only)

•Adjust Phase and Pixel Clock
controls via OSD.
(For VGA source only)

•Perform monitor self-test
feature check to determine if
the scrambled screen appears
in self-test mode.

•Check for bent or broken pins
in the video cable connector.

•Restart the computer in the
safe mode.

•Do not perform any
troubleshooting steps.

•Contact Dell immediately.

•Ensure that the video cable

connecting the monitor to
the computer is connected
properly and is secure.

•Reset the monitor to Factory
Settings.

•Perform monitor self-test
feature check to determine if
the intermittent problem occurs
in self-test mode.

54  Troubleshooting

Common Symptoms What You

Possible Solutions

Experience

Missing Color Picture missing color •Perform monitor self-test

Wrong Color Picture color not good •Change the Color Setting Mode

Image retention from
a static image left on
the monitor for a long
period of time

Faint shadow from the
static image displayed
appears on the screen

feature check.

•Ensure that the video cable
connecting the monitor to
the computer is connected
properly and is secure.

•Check for bent or broken pins
in the video cable connector.

in the Color Settings OSD to
Graphics or Video depending
on the application.

•Try dierent Color Preset
Settings in Color Settings OSD.
Adjust R/G/B value in Color
Settings OSD if the Color
Management is turned o.

•Change the Input Color Format
to PC RGB or YPbPr in the
Advance Setting OSD.

•Use the Power Management
feature to turn o the monitor
at all times when not in use (for
more information, see Power
Management Modes.

•Alternatively, use a dynamically
changing screensaver.

Troubleshooting  55

Product-Specific Problems

Specific Symptoms What You

Possible Solutions

Experience

Screen image is too
small

Cannot adjust the
monitor with the
buttons on the front
panel

No Input Signal when
user controls are
pressed

The picture does not
fill the entire screen

Image is centered on
screen, but does not
fill entire viewing area

OSD does not appear
on the screen

No picture, the LED
light is white. When
you press “up”, “down”
or “Menu” key, the
message “ No input
signal” will appear.

The picture cannot fill
the height or width of
the screen

•Reset the monitor to Factory
Settings.

•Turn o the monitor, unplug
the power cord, plug back, and
then turn on the monitor.

•Check the signal source. Ensure
the computer is not in the
power saving mode by moving
the mouse or pressing any key
on the keyboard.

•Check whether the signal cable
is plugged in properly. Re-plug
the signal cable if necessary.

•Reset the computer or video
player.

•Due to dierent video formats
(aspect ratio) of DVDs, the
monitor may display in full
screen.

•The option you select in Display
Settings-Aspect Ratio might
also influence the picture fitting
on screen.

•Run the built-in diagnostics.

NOTE: When choosing DVI-D or DP mode, the Auto Adjust function is
not available.

56  Troubleshooting

Appendix

WARNING: Safety Instructions

WARNING: Use of controls, adjustments, or procedures other than
those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.

For information on safety instructions, see the Product Information Guide.

FCC Notices (U.S. Only) and Other Regulatory Information

For FCC notices and other regulatory information, see the regulatory
compliance website located at www.dell.com\regulatory_compliance.

This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:

(1) this device may not cause harmful interference
(2) this device must accept any interference received including

interference that may cause undesired operation

Contact Dell

For customers in the United States, call 800-WWW-DELL (800-999-

3355).

NOTE:If you do not have an active Internet connection, you can find

contact information on your purchase invoice, packing slip, bill, or
Dell product catalog.

Dell provides several online and telephone-based support and service
options. Availability varies by country and product, and some services

may not be available in your area.
To get online monitor support content:

1. Visit www.dell.com/support/monitors
To contact Dell for sales, technical support, or customer service issues:

1. Visit www.dell.com/support.

2. Verify your country or region in the Choose A Country/Region

drop-down menu at the top left of the page.

3. Click Contact Us on the top left side of the page.

4. Select the appropriate service or support link based on your need.

5. Choose the method of contacting Dell that is convenient for you.

Appendix  57

Setting Up Your Monitor

Setting the display resolution to 1920 x 1080 (Maximum)

For optimal display performance while using the Microsoft Windows
operating systems, set the display resolution to 1920 x 1080 pixels by
performing the following steps:

In Windows XP:

1. Right-click on the desktop and click Properties.

2. Select the Settings tab.

3. Move the slider-bar to the right by pressing and holding the left-

mouse button and adjust the screen resolution to 1920 x 1080.

4. Click OK.

In Windows Vista, Windows 7, Windows 8/Windows 8.1:

1. For Windows 8/Windows 8.1 only, select the Desktop tile to switch to

classic desktop.

2. Right-click on the desktop and click Screen Resolution.

3. Click the dropdown list of the screen resolution and select 1920 x

1080.

4. Click OK.

In Windows 10:

1. Right-click on the desktop and click Display settings.

2. Click Advanced display settings.

3. Click the dropdown list of Resolution and select 1920 x 1080.

4. Click Apply.

If you do not see 1920 x 1080 as an option, you may need to update your
graphics driver. Please choose the scenario below that best describes the
computer system you are using, and follow the provided

1: If you have a Dell desktop or a Dell portable computer with Internet

access

2:If you have a non Dell desktop, portable computer, or graphics card

58  Setting Up Your Monitor

If you have a Dell desktop or a Dell portable computer with Internet access

1. Go to http://www.dell.com/support, enter your service tag, and

download the latest driver for your graphics

2. After installing the drivers for your graphics adapter, attempt to set the
resolution to 1920 x 1080 again.

NOTE: If you are unable to set the resolution to 1920 x 1080, please
contact Dell to inquire about a graphics adapter that supports these
resolutions.

If you have a non Dell desktop, portable computer, or graphics card

In Windows Vista, Windows 7, Windows 8/Windows 8.1:

1. For Windows 8/Windows 8.1 only, select the Desktop tile to switch to

classic desktop.

2. Right-click on the desktop and click Personalization.

3. Click Change Display Settings.

4. Click Advanced Settings.

5. Identify your graphics controller supplier from the description at the

top of the window (e.g. NVIDIA, ATI, Intel etc.).

6. Please refer to the graphics card provider website for updated driver
(for example, http://www.ATI.com OR http://www.NVIDIA.com ).

7. After installing the drivers for your graphics adapter, attempt to set the
resolution to 1920 x 1080 again.

In Windows 10:

1. Right-click on the desktop and click Display settings.

2. Click Advanced display settings.

3. Click Display adapter properties.

4. Identify your graphics controller supplier from the description at the

top of the window (e.g. NVIDIA, ATI, Intel etc.).

5. Please refer to the graphics card provider website for updated driver
(for example, http://www.ATI.com OR http://www.NVIDIA.com ).

6. After installing the drivers for your graphics adapter, attempt to set the
resolution to 1920 x 1080 again.

7. NOTE: If you are unable to set the resolution to 1920 x 1080, please
contact the manufacturer of your computer or consider purchasing a
graphics adapter that will support the video resolution of 1920 x 1080.

Setting Up Your Monitor  59

Procedures for setting up dual monitors in Windows Vista , Windows 7, Windows 8/Windows 8.1 or Windows 10

For Windows Vista

Connect the external monitor(s) to your laptop or desktop using a video
cable (VGA, DVI, DP, HDMI etc.) and follow any of the below setup
method.

Method 1: Using keyboard shortcut “Win+P”

1. Press the Windows logo key + P on your keyboard.

2. While holding down the Windows logo key, press P to toggle between

the display selections.

Method 2: Using the “Personalize” menu

1. Right-click on the desktop and click Personalize.

60  Setting Up Your Monitor

2. Click Display Settings.

3. Click Identify Monitors.

• You may need to restart your system and repeat steps 1 to 3 if the
system does not detect the added monitor.

Setting Up Your Monitor  61

For Windows 7

Connect the external monitor(s) to your laptop or desktop using a video
cable (VGA, DVI, DP, HDMI etc.) and follow any of the below setup
method.

Method 1: Using keyboard shortcut “Win+P”

1. Press the Windows logo key + P on your keyboard.

2. While holding down the Windows logo key, press P to toggle between

the display selections.

Method 2: Using the “Screen Resolution” menu

1. Right-click on the desktop and click Screen resolution.

62  Setting Up Your Monitor

2. Click Multiple displays to choose a display selection. If you do not see
the additional monitor listed, click Detect.

• You may need to restart your system and repeat steps 1 to 3 if the
system does not detect the added monitor.

Setting Up Your Monitor  63

For Windows 8/Windows 8.1

Connect the external monitor(s) to your laptop or desktop using a video
cable (VGA, DVI, DP, HDMI etc.) and follow any of the below setup
method.

Method 1: Using keyboard shortcut “Win+P”

1. Press the Windows logo key + P on your keyboard.

2. While holding down the Windows logo key, press P to toggle between

the display selections.

Method 2: Using the “Screen Resolution” menu

1. From the Start screen, select Desktop tile to switch to the Classic

Windows desktop.

64  Setting Up Your Monitor

2. Right-click on the desktop and click Screen resolution.

3. Click Multiple displays to choose a display selection. If you do not see

the additional monitor listed, click Detect.

• You may need to restart your system and repeat steps 1 to 3 if the
system does not detect the added monitor.

Setting Up Your Monitor  65

Setting Display Styles For Multiple Monitor in Windows 7 or Windows 8/
Windows 8.1

After the external monitor(s) have been set up, users can select the
desired display style from Multiple displays menu: Duplicate, Extend,
Show Desktop On.

• Duplicate these displays: Duplicate the same screen on two monitors
with the same resolution, chosen based on the monitor with a lower
resolution.

For Windows Vista

[DUPLICATE NOT AVAILABLE]

For Windows 7

66  Setting Up Your Monitor

For Windows 8/Windows 8.1

Setting Up Your Monitor  67

• Extend these displays: This option is recommended when an external
monitor is connected to a laptop, and each monitor can display
different screen independently to improve user convenience. The
relative position of the screens can be set up here, for example monitor
1 may be set up to be to the left of monitor 2 or vice versa. This
depends on the physical position of the LCD monitor in relation to the
laptop. The horizontal line displayed on both monitors can be based on
the laptop or external monitor. These are all adjustable options, and all
a user need do is drag the monitor of the main screen to the extended
monitor.

For Windows Vista

68  Setting Up Your Monitor

For Windows 7

For Windows 8/Windows 8.1

Setting Up Your Monitor  69

• Show desktop only on: Display the status of a particular monitor.
This option is typically chosen when the laptop is used as a PC so the
user can enjoy a large external monitor. Most current laptops support
mainstream resolutions. As shown in the figure above, the resolution
of the laptop monitor is only 1280 x 800, but after connecting a 27”
external LCD monitor, users can immediately improve their visual
enjoyment to 1920 x 1080 Full HD quality.

For Windows Vista

70  Setting Up Your Monitor

For Windows 7

Setting Up Your Monitor  71

For Windows 8/Windows 8.1

72  Setting Up Your Monitor

For Windows 10

Connect the external monitor(s) to your laptop or desktop using a video
cable (VGA, DVI, DP, HDMI etc.) and follow any of the below setup
method.

Method 1: Using keyboard shortcut “Win+P”

1. Press the Windows logo key + P on your keyboard.

2. While holding down the Windows logo key, press P to toggle between

the display selections.

Method 2: Using the “Screen Resolution” menu

1. Right-click on the desktop and click Display Settings.

Setting Up Your Monitor  73

2. Click Customize your display to choose a display selection. If you do

not see the additional monitor listed, click Detect.

• You may need to restart your system and repeat steps 1 to 2 if the
system does not detect the added monitor.

74  Setting Up Your Monitor

Setting Display Styles For Multiple Monitors in Windows 10

After the external monitor(s) have been set up, users can select the
desired display style from Multiple displays menu: Duplicate, Extend,
Show only On, Disconnect.

• Duplicate these displays: Duplicate the same screen on two monitors
with the same resolution, chosen based on the monitor with a lower
resolution.

• Extend these displays: This option is recommended when an external
monitor is connected to a laptop, and each monitor can display
different screen independently to improve user convenience. The
relative position of the screens can be set up here, for example monitor
1 may be set up to be to the left of monitor 2 or vice versa. This
depends on the physical position of the LCD monitor in relation to the
laptop. The horizontal line displayed on both monitors can be based on
the laptop or external monitor. These are all adjustable options, and all
a user need do is drag the monitor of the main screen to the extended
monitor.

Setting Up Your Monitor  75

76  Setting Up Your Monitor

• Show only on…: Display the status of a particular monitor. This
option is typically chosen when the laptop is used as a PC so the
user can enjoy a large external monitor. Most current laptops support
mainstream resolutions. As shown in the figure below, the resolution
of the laptop monitor is only 1280 x 800, but after connecting a 27”
external LCD monitor, users can immediately improve their visual
enjoyment to 1920 x 1080 Full HD quality.

Setting Up Your Monitor  77

78  Setting Up Your Monitor