Dell Inspiron 11
Owner’s Manual
Computer model: Inspiron 3137
Regulatory model: P19T
Regulatory type: P19T001
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of
data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
____________________
© 2013 Dell Inc.
Trademarks used in this text: Dell™, the DELL logo, and Inspiron™ are trademarks of Dell Inc.;
Microsoft
United
2013 - 08 Rev. A00
®
and Windows
States and/or other countries.
®
are registered trademarks of Microsoft corporation in the
Contents
Before Working Inside Your Computer . . . . . . . . . 7
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Recommended Tools. . . . . . . . . . . . . . . . . . . . . . . . 7
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . 8
After Working Inside Your Computer . . . . . . . . . . . 9
Removing the Base Cover . . . . . . . . . . . . . . . . . . . 10
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Replacing the Base Cover . . . . . . . . . . . . . . . . . . . 11
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Removing the Battery . . . . . . . . . . . . . . . . . . . . . . 12
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . 13
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Removing the Memory Module(s). . . . . . . . . . . . . 14
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Replacing the Memory Module(s). . . . . . . . . . . . . 16
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Removing the Hard Drive . . . . . . . . . . . . . . . . . . . 17
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Contents | 3
Replacing the Hard Drive. . . . . . . . . . . . . . . . . . . . 20
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Removing the Wireless Card . . . . . . . . . . . . . . . . . 21
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Replacing the Wireless Card . . . . . . . . . . . . . . . . . 22
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Removing the Speakers . . . . . . . . . . . . . . . . . . . . . 23
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Replacing the Speakers . . . . . . . . . . . . . . . . . . . . . 24
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Removing the Coin-Cell Battery. . . . . . . . . . . . . . 25
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Replacing the Coin-Cell Battery . . . . . . . . . . . . . . 26
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Removing the I/O Board . . . . . . . . . . . . . . . . . . . . 27
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Replacing the I/O Board . . . . . . . . . . . . . . . . . . . . 28
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4 | Contents
Removing the Fan . . . . . . . . . . . . . . . . . . . . . . . . . 29
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Replacing the Fan. . . . . . . . . . . . . . . . . . . . . . . . . . 30
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Removing the Heat Sink . . . . . . . . . . . . . . . . . . . . 31
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Replacing the Heat Sink. . . . . . . . . . . . . . . . . . . . . 32
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Removing the Power-Adapter Port . . . . . . . . . . . 33
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Replacing the Power-Adapter Port . . . . . . . . . . . 34
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Removing the System Board . . . . . . . . . . . . . . . . . 35
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Replacing the System Board . . . . . . . . . . . . . . . . . 39
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Entering the Service Tag in the BIOS. . . . . . . . . . . . . 39
Removing the Display Assembly . . . . . . . . . . . . . 40
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Contents | 5
Replacing the Display Assembly . . . . . . . . . . . . . . 42
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Removing the Palm Rest . . . . . . . . . . . . . . . . . . . . 43
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Replacing the Palm Rest . . . . . . . . . . . . . . . . . . . . 48
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Flashing the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . 49
6 | Contents
Before Working Inside Your Computer
Before You Begin
CAUTION: To avoid data loss, save and close all open files and exit all open
programs before turning off your computer.
1 Save and close all open files, exit all open programs, and turn off your computer.
Microsoft Windows 8: Point to the lower/upper-right corner of the screen to open
the Charms sidebar and click Settings→ Power→ Shut down.
NOTE: If you use a different operating system, see the documentation of your
operating system for shut-down instructions.
2 After the computer shuts down, disconnect it from the electrical outlet.
3 Disconnect all cables — such as power and USB cables — from your computer.
4 Disconnect all peripherals, including media cards, connected to your computer.
Recommended Tools
The procedures in this document require the following tools:
• Phillips screwdriver
• Torx #5 (T5) screwdriver
• Plastic scribe
Before Working Inside Your Computer | 7
Safety Instructions
Use the following safety guidelines to protect your computer from potential damage and
ensure your personal safety.
WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For more safety best practices,
see the Regulatory Compliance home page at dell.com/regulatory_compliance.
WARNING: Disconnect all power sources before opening the computer
cover or panels. After you finish working inside the computer, replace all covers,
panels, and screws before connecting to the power source.
CAUTION: Only a certified service technician is authorized to remove the
computer cover and access any of the components inside the computer. See the
safety instructions for complete information about safety precautions, working
inside your computer, and protecting against electrostatic discharge.
CAUTION: To avoid damaging the computer, make sure that the work surface is
flat and clean.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab,
not on the cable itself. Some cables have connectors with locking tabs or
thumb-screws that you must disengage before disconnecting the cable.
disconnecting cables, keep them evenly aligned to avoid bending any
When
connector pins. When connecting cables, make sure that the ports and
connectors are correctly oriented and aligned.
CAUTION: To avoid damaging the components and cards, handle them by
their edges and avoid touching pins and contacts.
CAUTION: Before touching anything inside your computer, ground yourself
by touching an unpainted metal surface, such as the metal at the back of the
computer. While you work, periodically touch an unpainted metal surface to
dissipate static electricity, which could harm internal components.
CAUTION: Press and eject any installed card from the media-card reader.
CAUTION: To disconnect a network cable, first unplug the cable from your
computer and then unplug the cable from the network device.
8 | Before Working Inside Your Computer
After Working Inside Your Computer
CAUTION: Leaving stray or loose screws inside your computer may severely
damage your computer.
1 Replace all screws and make sure that no stray screws remain inside your
computer.
2 Connect any cables, peripherals, and other parts you removed before working
on your computer.
3 Connect your computer to the electrical outlet.
4 Turn on your computer.
After Working Inside Your Computer | 9
Removing the Base Cover
1
2
3
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Procedure
1 Close the display, and turn the computer over.
2 Remove the screws that secure the base cover to the palm-rest assembly.
3 Using a plastic scribe, pry the base cover out of the palm-rest assembly.
"Before Working Inside
1 plastic scribe 2 screws (7)
3 base cover
10 | Removing the Base Cover
Replacing the Base Cover
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Procedure
1 Place the base cover on the palm-rest assembly and snap the base cover into place.
2 Replace the screws that secure the base cover to the palm-rest assembly.
"Before Working Inside
Replacing the Base Cover | 11
Removing the Battery
2
3
1
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Prerequisites
Remove the base cover. See "Removing the Base Cover" on page 10.
Procedure
1 Disconnect the battery cable from the system board.
2 Remove the screws that secure the battery to the palm-rest assembly.
3 Lift the battery, along with its cable, off the palm-rest assembly.
"Before Working Inside
1 battery cable 2 screws (4)
3 battery
4 Turn the computer over, open the display, and press the power button for about
five seconds to ground the system board.
12 | Removing the Battery
Replacing the Battery
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Procedure
1 Align the screw holes on the battery with the screw holes on the palm-rest assembly
and place the battery on the palm-rest assembly.
2 Replace the screws that secure the battery to the palm-rest assembly.
3 Connect the battery cable to the system board.
Postrequisites
Replace the base cover. See "Replacing the Base Cover" on page 11.
"Before Working Inside
Replacing the Battery | 13
Removing the Memory Module(s)
1
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover. See "Removing the Base Cover" on page 10.
2 Remove the battery. See "Removing the Battery" on page 12.
Procedure
1 Use your fingertips to carefully spread apart the securing-clips on each end of the
memory-module connector until the memory module pops up.
2 Remove the memory module from the memory-module connector.
"Before Working Inside
1 memory module
14 | Removing the Memory Module(s)
1 memory-module connector 2 securing-clips (2)
1
3
2
3 memory module
Removing the Memory Module(s) | 15
Replacing the Memory Module(s)
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Procedure
1 Align the notch on the memory module with the tab on the memory-module
connector.
2 Slide the memory module firmly into the connector at an angle and press the
memory module down until it clicks into place.
NOTE: If you do not hear the click, remove the memory module and reinstall it.
Postrequisites
1 Replace the battery. See "Replacing the Battery" on page 13.
2 Replace the base cover. See "Replacing the Base Cover" on page 11.
"Before Working Inside
16 | Replacing the Memory Module(s)
Removing the Hard Drive
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
CAUTION: To avoid data loss, do not remove the hard drive while the computer is
in Sleep or On state.
CAUTION: Hard drives are extremely fragile. Exercise care when handling the
hard drive.
Prerequisites
1 Remove the base cover. See "Removing the Base Cover" on page 10.
2 Remove the battery. See "Removing the Battery" on page 12.
"Before Working Inside
Removing the Hard Drive | 17
Procedure
3
1
4
2
1 Remove the screws that secure the hard-drive assembly to the palm-rest assembly.
2 Using the pull-tab, disconnect the hard drive cable from the system board.
3 Lift the hard-drive assembly, along with its cable, off the palm-rest assembly.
1 pull-tab 2 hard-drive cable
3 screws (2) 4 hard-drive assembly
18 | Removing the Hard Drive
4 Disconnect the interposer from the hard drive.
3
4
2
1
5 Remove the screws that secure the hard-drive brackets to the hard drive.
1 interposer 2 hard-drive
3 screws (4) 4 hard-drive brackets (2)
Removing the Hard Drive | 19
Replacing the Hard Drive
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
CAUTION: To avoid data loss, do not remove the hard drive while the computer is
in Sleep or On state.
CAUTION: Hard drives are extremely fragile. Exercise care when handling the
hard drive.
Procedure
1 Align the screw holes on the hard drive with the screw holes on the hard-drive
bracket.
2 Replace the screws that secure the hard-drive brackets to the hard drive.
3 Connect the interposer to the hard drive.
4 Align the screw holes on the hard-drive assembly with the screw holes on the
palm-rest assembly.
5 Replace the screws that secure the hard-drive assembly to the palm-rest assembly.
6 Connect the hard-drive cable to the system board.
"Before Working Inside
Postrequisites
1 Replace the battery. See "Replacing the Battery" on page 13.
2 Replace the base cover. See "Replacing the Base Cover" on page 11.
20 | Replacing the Hard Drive
Removing the Wireless Card
1
2
3
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover. See "Removing the Base Cover" on page 10.
2 Remove the battery. See "Removing the Battery" on page 12.
Procedure
1 Disconnect the antenna cables from the wireless card.
2 Remove the screw that secures the wireless card to the system board.
3 Slide and remove the wireless card out of the wireless-card connector.
"Before Working Inside
1 antenna cables (2) 2 screw
3 wireless card
Removing the Wireless Card | 21
Replacing the Wireless Card
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Procedure
CAUTION: To avoid damage to the wireless card, do not place any cables under it.
1 Insert the wireless card into the wireless-card connector and replace the screw
that secures the wireless card to the system board.
2 Connect the antenna cables to the wireless card.
The following table provides the antenna-cable color scheme for the wireless card
supported by your computer.
Connectors on the wireless card Antenna-cable color
Main (white triangle)
Auxiliary (black triangle)
white
black
Postrequisites
1 Replace the battery. See "Replacing the Battery" on page 13.
2 Replace the base cover. See "Replacing the Base Cover" on page 11.
"Before Working Inside
22 | Replacing the Wireless Card
Removing the Speakers
4
3
5
1
2
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover. See "Removing the Base Cover" on page 10.
2 Remove the battery. See "Removing the Battery" on page 12.
Procedure
1 Lift the latch and disconnect the touchpad cable from the touchpad.
2 Gently peel off the touchpad cable from the palm-rest assembly.
3 Lift the speakers and remove the speaker cables from the routing guides on the
palm-rest assembly.
4 Disconnect the speaker cable from the system board.
"Before Working Inside
1 speakers (2) 2 routing guides
3 latch 4 touchpad cable
5 speaker cable
Removing the Speakers | 23
Replacing the Speakers
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Procedure
1 Using the alignment posts, place the speakers on the palm-rest assembly.
2 Connect the speakers cable to the system board.
3 Route the speaker cable through the routing guides on the palm-rest assembly.
4 Slide the touchpad cable into the touchpad-cable connector and press the latch to
secure the cable.
Postrequisites
1 Replace the battery. See "Replacing the Battery" on page 13.
2 Replace the base cover. See "Replacing the Base Cover" on page 11.
"Before Working Inside
24 | Replacing the Speakers
Removing the Coin-Cell Battery
1
2
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
CAUTION: Removing the coin-cell battery resets the BIOS settings to default.
is recommended that you note the BIOS settings before removing the
It
coin-cell battery.
Prerequisites
1 Remove the base cover. See "Removing the Base Cover" on page 10.
2 Remove the battery. See "Removing the Battery" on page 12.
Procedure
Using a plastic scribe, gently pry out the coin-cell battery out of the battery socket on the
system board.
"Before Working Inside
1 plastic scribe 2 coin-cell battery
Removing the Coin-Cell Battery | 25
Replacing the Coin-Cell Battery
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
WARNING: The battery may explode if installed incorrectly. Replace the battery
only with the same or equivalent type. Discard used batteries according to the
manufacturer’s instructions.
Procedure
With the positive-side facing up, snap the coin-cell battery into the battery socket on the
system board.
Postrequisites
1 Replace the battery. See "Replacing the Battery" on page 13.
2 Replace the base cover. See "Replacing the Base Cover" on page 11.
"Before Working Inside
26 | Replacing the Coin-Cell Battery
Removing the I/O Board
1
2
3
4
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover. See "Removing the Base Cover" on page 10.
2 Remove the battery. See "Removing the Battery" on page 12.
3 Remove the hard-drive. See "Removing the Hard Drive" on page 17.
Procedure
1 Lift the latch and disconnect the I/O-board cable from the I/O board.
2 Remove the screw that secures the I/O board to the palm-rest assembly.
3 Lift the I/O board off the palm-rest assembly.
"Before Working Inside
1 I/O-board cable 2 latch
3 screw 4 I/O board
Removing the I/O Board | 27
Replacing the I/O Board
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Procedure
1 Using the alignment posts, place the I/O board on the palm-rest assembly.
2 Slide the I/O-board cable into the I/O board connector and press down on the
connector latch to secure the cable.
Postrequisites
1 Replace the hard drive. See "Replacing the Hard Drive" on page 20
2 Replace the battery. See "Replacing the Battery" on page 13.
3 Replace the base cover. See "Replacing the Base Cover" on page 11.
"Before Working Inside
28 | Replacing the I/O Board
Removing the Fan
1
2
3
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover. See "Removing the Base Cover" on page 10.
2 Remove the battery. See "Removing the Battery" on page 12.
Procedure
1 Disconnect the antenna cables from the wireless card.
2 Remove the antenna cables from the routing guides on the fan.
3 Disconnect the fan cable from the system board.
4 Remove the screws that secure the fan to the computer base.
5 Lift the fan off the palm-rest assembly.
"Before Working Inside
1 antenna cables (2) 2 fan cable
3 screws (2)
Removing the Fan | 29
Replacing the Fan
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Procedure
1 Align the screw holes on the fan with the screw holes on the system board.
2 Replace the screws that secure the fan to the computer base.
3 Connect the fan cable to the system board.
4 Route the antenna cables using the routing guides on the fan.
5 Connect the antenna cables to the wireless card.
Postrequisites
1 Replace the battery. See "Replacing the Battery" on page 13.
2 Replace the base cover. See "Replacing the Base Cover" on page 11.
"Before Working Inside
30 | Replacing the Fan
Removing the Heat Sink
1
2
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover. See "Removing the Base Cover" on page 10.
2 Remove the battery. See "Removing the Battery" on page 12.
Procedure
1 Loosen the captive screws that secure the heat sink to the system board.
2 Lift the heat sink off the system board.
"Before Working Inside
1 captive screws (4) 2 heat sink
Removing the Heat Sink | 31
Replacing the Heat Sink
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Procedure
NOTE: The original thermal grease can be reused, if the original system board
and heat sink are reinstalled together. If either the system board or the heat sink
is replaced, use the thermal pad provided in the kit to make sure that thermal
conductivity is achieved.
1 Align the screws on the heat sink with the screw holes on the system board.
2 Tighten the captive screws that secure the heat sink to the system board.
Postrequisites
1 Replace the battery. See "Replacing the Battery" on page 13.
2 Replace the base cover. See "Replacing the Base Cover" on page 11.
"Before Working Inside
32 | Replacing the Heat Sink
Removing the Power-Adapter Port
1
2
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover. See "Removing the Base Cover" on page 10.
2 Remove the battery. See "Removing the Battery" on page 12.
Procedure
1 Disconnect the power-adapter port cable from the system board.
2 Lift the power-adapter port off the palm-rest assembly.
"Before Working Inside
1 power-adapter port 2 power-adapter port cable
Removing the Power-Adapter Port | 33
Replacing the Power-Adapter Port
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Procedure
1 Place the power-adapter port in the slot on the palm-rest assembly.
2 Connect the power-adapter port cable to the system board.
Postrequisites
1 Replace the battery. See "Replacing the Battery" on page 13.
2 Replace the base cover. See "Replacing the Base Cover" on page 11.
"Before Working Inside
34 | Replacing the Power-Adapter Port
Removing the System Board
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover. See "Removing the Base Cover" on page 10.
2 Remove the battery. See "Removing the Battery" on page 12.
3 Remove the memory module. See "Removing the Memory Module(s)" on page 14.
4 Remove the hard-drive. Follow step 2 and step 3 in "Removing the Hard Drive" on
page 17.
5 Remove the coin-cell battery. See "Removing the Coin-Cell Battery" on page 25.
6 Remove the wireless card. See "Removing the Wireless Card" on page 21.
7 Remove the fan. See "Removing the Fan" on page 29.
8 Remove the heat sink. See "Removing the Heat Sink" on page 31.
"Before Working Inside
Removing the System Board | 35
Procedure
2
1
NOTE: Replacing the system board removes any changes you have made to the
BIOS using System Setup. Enter the Service Tag of your computer in the BIOS and
make the desired changes again after you replace the system board.
more information on entering the Service Tag in the BIOS, see "Replacing the
For
System Board" on page 39.
NOTE: Before disconnecting the cables from the system board, note the location
of the connectors so that you can reconnect them correctly after you replace the
system board.
1 Disconnect the speaker cable from the system board.
2 Gently lift the right speaker to remove it from the alignment posts and place it on
the palm rest.
1 speaker cable 2 right speaker
36 | Removing the System Board
3 Using the pull tab, disconnect the display cable from the system board.
2
3
4
5
6
7
1
4 Lift the latches and disconnect the status-light cable, keyboard cable, touchpad
cable, and I/O board cable from the system board.
5 Disconnect the power-adapter port cable from the system board.
1 display cable 2 pull-tab
3 power-adapter port cable 4 status-lights cable
5 keyboard cable 6 touchpad cable
7 I/O board cable
Removing the System Board | 37
6 Remove the screws that secure the system board to the palm-rest assembly.
2
1
7 Lift the system board off the palm-rest assembly.
1 screws (4) 2 system board
38 | Removing the System Board
Replacing the System Board
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Procedure
CAUTION: Make sure that no cables are placed under the system board.
1 Align the screw holes on the system board with the screw holes on the palm-rest
assembly.
2 Replace the screws that secure the system board to the palm-rest assembly.
3 Slide the status-light cable, keyboard cable, touchpad cable, and I/O board cable in
the respective connectors, and press down on the latches to secure the cables.
4 Connect the display cable and power-adapter port cable to the system board.
5 Using the alignment posts, place the right speaker on the palm-rest assembly.
6 Connect the speaker cable to the system board.
Postrequisites
1 Replace the heat sink. See "Replacing the Heat Sink" on page 32.
2 Replace the fan. See "Replacing the Fan" on page 30.
3 Replace the wireless card. See "Replacing the Wireless Card" on page 22.
4 Replace the hard drive. See "Replacing the Hard Drive" on page 20.
5 Replace the memory. See "Replacing the Memory Module(s)" on page 16.
6 Replace the battery. See "Replacing the Battery" on page 13.
7 Replace the base cover. See "Replacing the Base Cover" on page 11.
"Before Working Inside
Entering the Service Tag in the BIOS
1 Turn on the computer.
2 At the Dell logo, press <F2> to enter System Setup.
3 Navigate to the Main tab and type the Service Tag in the Service Tag field.
Replacing the System Board | 39
Removing the Display Assembly
1
2
3
4
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover. See "Removing the Base Cover" on page 10.
2 Remove the battery. See "Removing the Battery" on page 12.
3 Remove the hard-drive. Follow step 2 and step 3 in "Removing the Hard Drive" on
page 17.
Procedure
1 Using the pull tabs, disconnect the display cable from the system board.
2 Disconnect the antenna cable from the wireless card and remove the cable from
the routing guides on the fan.
3 Remove the screws that secure the display assembly to the palm-rest assembly.
"Before Working Inside
1 screws (4) 2 antenna cables (2)
3 pull-tab 4 display cable
40 | Removing the Display Assembly
4 Open the palm-rest assembly as far as possible to release the display hinge from
1
2
3
1
the palm-rest assembly.
1 display hinge 2 display assembly
3 palm-rest assembly
5 Lift the palm-rest assembly away from the display assembly.
1 palm-rest assembly
Removing the Display Assembly | 41
Replacing the Display Assembly
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Procedure
1 Place the palm-rest assembly on the display assembly.
2 Align the screw holes on the palm-rest assembly with the screw holes on the
display hinges and press down the display hinges to close the palm-rest assembly.
3 Replace the screws that secure the display assembly to the palm-rest assembly.
4 Connect the display cables to the system board.
5 Route the antenna cables through the routing guides on the fan.
6 Connect the antenna cables to the wireless card.
Postrequisites
1 Replace the hard drive. See "Replacing the Hard Drive" on page 20.
2 Replace the battery. See "Replacing the Battery" on page 13.
3 Replace the base cover. See "Replacing the Base Cover" on page 11.
"Before Working Inside
42 | Replacing the Display Assembly
Removing the Palm Rest
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover. See "Removing the Base Cover" on page 10.
2 Remove the battery. See "Removing the Battery" on page 12.
3 Remove the hard drive. See "Removing the Hard Drive" on page 17.
4 Remove the speakers. See "Removing the Speakers" on page 23.
5 Remove the fan. See "Removing the Fan" on page 29.
6 Remove the I/O board. See "Removing the I/O Board" on page 27.
7 Remove the power-adapter port. See "Removing the Power-Adapter Port" on
page 33.
"Before Working Inside
Removing the Palm Rest | 43
Procedure
1
2
3
4
1 Lift the latches and disconnect the touchpad cable, keyboard cable, and
status-lights cable from the system board.
2 Using the pull tabs, disconnect the display cable from the system board.
1 display cable 2 status-light cable
3 keyboard cable 4 touchpad cable
44 | Removing the Palm Rest
3 Remove the screws that secure the system board to the palm-rest assembly.
1
2
1
2
1 screws (4) 2 system board
4 Remove the screws that secure the palm-rest assembly to the display assembly.
1 screws (4) 2 palm-rest assembly
Removing the Palm Rest | 45
5 Open the palm-rest assembly as far as possible to release the display hinge from
1
2
3
the palm-rest assembly.
1 display hinges (2) 2 palm-rest assembly
3 display assembly
46 | Removing the Palm Rest
6 Lift the palm-rest assembly away from the display assembly.
1
2
1
1 palm-rest assembly 2 display assembly
1 palm-rest assembly
Removing the Palm Rest | 47
Replacing the Palm Rest
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in
Your Computer" on page 7. After working inside your computer, follow the
instructions in "After Working Inside Your Computer" on page 9.
For more safety best practices, see the Regulatory Compliance home page at
dell.com/regulatory_compliance.
Procedure
1 Place the palm-rest assembly on the display assembly.
2 Align the screw holes on the palm-rest assembly with the screw holes on the
display hinges and press down the display hinges to close the palm-rest assembly.
3 Replace the screws that secure the palm-rest assembly to the display assembly.
4 Replace the screws that secure the system board to the palm-rest assembly.
5 Connect the display cable, touchpad cable, keyboard cable, and status-lights cable
to the system board.
Postrequisites
1 Replace the power-adapter port. See "Replacing the Power-Adapter Port" on
page 34.
2 Replace the I/O board. See "Replacing the I/O Board" on page 28.
3 Replace the fan. See "Replacing the Fan" on page 30.
4 Replace the speakers. See "Replacing the Speakers" on page 24.
5 Replace the hard drive. See "Replacing the Hard Drive" on page 20.
6 Replace the battery. See "Replacing the Battery" on page 13.
7 Replace the base cover. See "Replacing the Base Cover" on page 11.
"Before Working Inside
48 | Replacing the Palm Rest
Flashing the BIOS
You may need to flash (update) the BIOS when an update is available or when you
replace the system board. To flash the BIOS:
1 Turn on the computer.
2 Go to dell.com/support.
3 If you have your computer's Service Tag, type your computer's Service Tag and
Submit.
click
If you do not have your computer's Service Tag, click Detect Service Tag to allow
automatic detection of the Service Tag.
NOTE: If the Service Tag cannot be detected automatically, select your
product under the product categories.
4 Click Drivers and Downloads.
5 In the Operating System drop-down, select the operating system installed on
computer.
your
6 Click BIOS.
7 Click Download File to download the latest version of the BIOS for your computer.
8 On the next page, select Single-file download and click Continue.
9 Save the file and once the download is complete, navigate to the folder where you
saved the BIOS update file.
10 Double-click the BIOS update file icon and follow the instructions on the screen.
Flashing the BIOS | 49
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