Dell OptiPlex GX50 User Manual [en, es]

Dell™ OptiPlex™ Systems

Setup and Quick Reference Guide

Guia de configuração e de referência rápida

Guía de instalación y de referencia rápida

Models DHS, DHP, and DHM

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Dell™ OptiPlex™ Systems

Setup and Quick Reference Guide

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better

use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of

data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage,

personal injury, or death.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.

Trademarks used in this text: Dell, OptiPlex, and the DELL logo are trademarks of Dell Computer Corporation; Microsoft, MS-DOS, Windows NT, and Windows are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.

November 2001 P/N 38WYD Rev. A05

Contents

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Finding Information and Assistance

Getting Started/Setup

Solving Problems

. . . . . . . . . . . . . . . . . . . . . . . . 8

. . . . . . . . . . . . . . . . . . . . . . . . . 20

Using the Dell OptiPlex ResourceCD

Running the Dell Diagnostics

. . . . . . . . . . . . . . . . 5

. . . . . . . . . . . . . . 21

. . . . . . . . . . . . . . . . . . 22

Running the Dell IDE Hard Drive Diagnostics

Safety Instructions

. . . . . . . . . . . . . . . . . . . . . . . . 23

When Working Inside Your Computer

When Using Your Computer System

Ergonomic Computing Habits

Regulatory Information

. . . . . . . . . . . . . . . . . . . . . . 26

Limited One-Year Warranty (U.S. Only)

. . . . . . . . . . . . . . 24

. . . . . . . . . . . . . . . . . 26

. . . . . . . . . . . . . . 27

One-Year Limited Warranty (Canada Only)

Three-Year Limited Warranty (U.S. Only)

Coverage During Year One

. . . . . . . . . . . . . . . . . . . 32

Coverage During Years Two and Three

General Provisions

. . . . . . . . . . . . . . . . . . . . . . . 33

. . . . . . . . . 23

. . . . . . . . . . . . . 23

. . . . . . . . . . . . 29

. . . . . . . . . . . . . 31

. . . . . . . . . . . . . 33

Three-Year Limited Warranty (Canada Only)

Coverage During Year One

Coverage During Years Two and Three

General Provisions

. . . . . . . . . . . . . . . . . . . 35

. . . . . . . . . . . . . 36

. . . . . . . . . . . . . . . . . . . . . . . 37

. . . . . . . . . . . 34

Contents 3

One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)

. . . . . . . . . . . . . 38

“Total Satisfaction” Return Policy (U.S. and Canada Only)

. . . . . . . . . . . . . . . . . . . . . . 40

4 Contents

About This Guide

This document contains getting started/setup; solving problems; and safety and regulatory information about your Dell™ OptiPlex™ computer.

To obtain the latest versions of the documents on your hard drive, go to the Dell support website at support.dell.com.

Regulatory model numbers appear throughout this document; their chassis type equivalents are shown below:

Regulatory Model Numbers and Chassis Types

DHS = small desktop (SD) chassis

DHP = small form-factor (SF) chassis

DHM = small mini-tower (SMT) chassis

Finding Information and Assistance

Resources and Support Tools

Resource Contents Using the Resource

Dell OptiPlex ResourceCD

• Dell Diagnostics

• Drivers

• Utilities

• Computer and device documentation

Service and Registration Labels—located on the front or side of your Dell computer.

• Express Service Code and Service Tag Number

• Product Key (also called the Product ID or Certificate of Authenticity [COA])

See the main menu on the ResourceCD that was shipped with your computer. Use the pull-down menu to make selections appropriate for your computer. You can perform the following tasks:

• Diagnose a problem

• Install or reinstall drivers

• Obtain information on your computer and devices

NOTE: User documentation and drivers are already installed on your computer when shipped from Dell. You can use this CD to access documentation, reinstall drivers, or run diagnostics tools.

The Express Service Code and Service Tag Number are unique identifiers for your Dell computer.

You may need the Product Key (or Product ID) number to complete the operating system setup.

Setup and Quick Reference Guide 5

Resources and Support Tools (continued)

Resource Contents Using the Resource

Operating system CD To reinstall your operating system, use the operating

system CD that was shipped with your computer.

NOTE: The operating system CD may not include all the latest drivers for your computer. If you reinstall your operating system, use the ResourceCD to reinstall drivers for the devices shipped with your computer.

For more information about reinstalling your operating system, see the operating system installation documentation that was shipped with your computer.

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Operating system installation guide

See the operating system installation guide for information on reinstalling and configuring your operating system.

Click the Start button and select Help or Help and Support, depending on your operating system, to obtain more information on your operating system.

User’s guides for your computer and devices

User’s Guides

6 Setup and Quick Reference Guide

Depending on your operating system, double-click the User’s Guides icon on your desktop, or click the Start button and then select Help and Support to access the electronic documentation stored on your hard drive.

Obtain information on the following:

• Using your computer

• Configuring system settings

• Removing and installing parts

• Installing and configuring software

• Diagnosing a problem

• Technical specifications

• Device documentation (on selected operating systems)

• Getting technical assistance

Resources and Support Tools (continued)

Resource Contents Using the Resource

Dell support website

• Technical support and information

• Downloads for your computer

• Order or delivery status

• Hints and tips, technology

papers, service information

Dell Premier Support website

• Service call status

• Top technical issues by

product

• Frequently asked questions by product number

• Customized service tags

• System configuration detail

Go to support.dell.com and complete the one-time registration.

• Get help with general usage, installation, and troubleshooting questions

• Obtain answers to technical service and support questions

• Get the latest versions of the drivers for your computer

• Access documentation about your computer and

devices

• Join online discussions with other Dell customers and Dell technical professionals

• Explore a list of online links to Dell's primary vendors

Go to premiersupport.dell.com: The Dell Premier Support website is customized for

corporate, government, and education customers. This site may not be available in all regions.

Setup and Quick Reference Guide 7

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Getting Started/Setup

Use the following steps to connect external devices to your computer via the input/output (I/O) panel. The back of your Dell system, including the I/O panel, may look different from the examples shown here.

8 Setup and Quick Reference Guide

NOTE: Connect only one keyboard and one mouse. NOTE: If you have a Universal Serial Bus (USB)-compliant mouse or

keyboard, use the USB connectors on the back of your system.

Setup and Quick Reference Guide 9

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System with

one video connector

System with two video connectors

video connector on expansion card

NOTE: If your system has two video connectors, the integrated video

connector is disabled and has a protective cap on it. Use the expansion card connector, as shown in the illustrations on the right in step 2.

10 Setup and Quick Reference Guide

video connector on expansion card

System with one video connector

NOTE: If your system has two video connectors, the integrated video

connector is disabled and has a protective cap on it. Use the expansion card connector, as shown in the illustrations on the right in step 2.

System with two video connectors

video connector on expansion card

Setup and Quick Reference Guide 11

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diagnostics lights diagnostics lights

diagnostics lights

12 Setup and Quick Reference Guide

diagnostics lights

NOTE: If your system has two audio connectors, use the one on the expansion

card, as shown in the illustrations on the right in step 3.

diagnostics lights

Setup and Quick Reference Guide 13

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Verify that the voltage selection switch is set correctly for your location. For more information, see “When Using Your Computer System” found later in this document.

NOTE: Auto-select power supplies do not require a voltage selection

switch. Your power supply may not have this switch.

14 Setup and Quick Reference Guide

Setup and Quick Reference Guide 15

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CAUTION: To help prevent electric shock, use only the power

cable provided and ensure that it is plugged into a properly grounded power source.

16 Setup and Quick Reference Guide

Setup and Quick Reference Guide 17

The following illustrations show power button locations and monitor controls.

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brightness

contrast

brightness

contrast

18 Setup and Quick Reference Guide

contrast

brightness

Read the software license agreement and follow the operating system setup instructions on the screen.

Congratulations! You have completed your system setup.

Depending on your operating system, double-click the User’s Guides icon on your desktop (shown below), or click the Start button and then select Help and Support to access the electronic documentation stored on your hard drive.

Setup and Quick Reference Guide 19

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Solving Problems

Dell provides a number of tools to help you if your system does not perform as expected. For the latest troubleshooting information available for your system, see the Dell support website at support.dell.com. You can also find descriptions of Dell troubleshooting tools in the section titled “Getting Help” in your online User’s Guide.

If computer problems occur that require help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns; record your Express Service Code and Service Tag Number below; and then contact Dell from the same location as your computer.

See “Finding Information and Assistance” on page 5 for an example of the express service code and service tag numbers.

Express Service Code: ___________________________ Service Tag Number: ___________________________ Your computer includes the following tools that can help you solve a

problem:

DELL DIAGNOSTICS— The Dell Diagnostics test various components in your computer and help to identify the cause of computer problems. For more information, see "Running the Dell Diagnostics" on page 22.

SYSTEM LIGHTS— Located on the front of the computer, these lights can help troubleshoot a computer problem. For more information, see your User’s Guide.

DIAGNOSTIC LIGHTS— Located on the back of the computer, these lights can help troubleshoot a computer problem. For more information, see your User’s Guide.

SYSTEM MESSAGES— The computer reports these messages to warn you of current or possible failure. For more information, see your User’s Guide.

BEEP CODES— A series of audible beep codes emitted by your computer can help identify a problem. For more information, see your User ’s Guide.

20 Setup and Quick Reference Guide

Using the Dell OptiPlex ResourceCD

To use the Dell OptiPlex ResourceCD while you are running the Microsoft® Windows

2 Insert the Dell OptiPlex ResourceCD into the CD drive.

3 Click OK to continue.

4 Click Next at the Welcome Dell System Owner screen.

5 Choose the appropriate System Model, Operating System, Device

Drivers for Your Computer

To display a list of device drivers for your computer, perform the following steps:

operating system, perform the following steps.

NOTE: To access device drivers and user documentation, you must use the

ResourceCD while you are running Windows.

Turn on the computer and allow it to boot to the Windows desktop.

If you are using the Dell OptiPlex ResourceCD for the first time on this computer, the ResourceCD Installation window opens to inform you that the ResourceCD is about to begin installation.

To complete the installation, respond to the prompts offered by the installation program.

Ty p e , and Topic.

1 Click My Drivers in the Topic pull-down menu.

The ResourceCD scans your computer’s hardware and operating system, and then a list of device drivers for your system configuration is displayed on the screen.

2 Click the appropriate driver and follow the instructions to download

the driver to your computer.

To view all available drivers for your computer, click Drivers from the Topic pull-down menu.

Setup and Quick Reference Guide 21

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Running the Dell Diagnostics

The Dell Diagnostics is a program that tests various components in your computer. Run this program whenever you have a computer problem to help you identify the source of the problem.You can run the Dell Diagnostics from your hard drive or the ResourceCD.

NOTICE: If your hard drive fails, run the Dell IDE Hard Drive Diagnostics

(see “Running the Dell IDE Hard Drive Diagnostics” on page 23).

Turn on your computer (if your computer is already on, restart it).

2 When F2 = Setup appears in the upper-right corner of the screen,

press <Ctrl><Alt><F10>.

The diagnostics initialization begins immediately; then the Diagnostics Menu appears.

3 Select the appropriate diagnostic option for your computer.

To use the diagnostics, follow instructions on the screen.

Changing the Boot Sequence

To run the Dell Diagnostics from the ResourceCD, perform the following steps to enable your computer to boot from the CD:

1 Insert the Dell OptiPlex ResourceCD into the CD drive.

2 Turn on (or restart) your computer.

3 When F2 = Setup appears in the upper-right corner of the screen,

press <Ctrl><Alt><F8>.

NOTE: This feature changes the boot sequence for one time only. On the next

start-up, the computer boots according to the devices specified in system setup.

The Boot Device Menu appears. If you wait too long and the Windows logo appears, continue to wait

until you see the Windows desktop. Then shut down your computer and try again.

4 Select the CD-ROM Device option.

22 Setup and Quick Reference Guide

Running the Dell IDE Hard Drive Diagnostics

The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or confirm a hard drive failure.

1 Turn on your computer (if your computer is already on, restart it). 2 When F2 = Setup appears in the upper-right corner of the screen,

press <Ctrl><Alt><D>.

3 Follow the instructions on the screen.

If a failure is reported, see “Hard Drive Problems” in your User’s Guide.

Safety Instructions

Use the following safety guidelines to help protect your computer system from potential damage and to ensure your own personal safety.

When Working Inside Your Computer

Before you remove the computer cover, perform the following steps in the sequence indicated.

NOTICE: Do not attempt to service the computer yourself, except as

explained in your online Dell documentation or otherwise provided to you. Always follow installation and service instructions closely.

CAUTION: There is a danger of a new battery exploding if it is

incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions.

Turn off your computer and any peripherals.

2 Ground yourself by touching an unpainted metal surface on the

chassis, such as the metal around the card-slot openings at the back of the computer, before touching anything inside your computer.

While you work, periodically touch an unpainted metal surface on the computer chassis to dissipate any static electricity that might harm internal components.

Setup and Quick Reference Guide 23

3 Disconnect your computer and peripherals from their power sources.

Also, disconnect any telephone or telecommunication lines from the computer..

Doing so reduces the potential for personal injury or shock.

In addition, take note of these safety guidelines when appropriate:

• To avoid shorting out your computer when disconnecting a network cable, first unplug the cable from the network interface controller (NIC) on the back of your computer, and then from the network jack on the wall. When reconnecting a network cable to your computer, first plug the cable into the network jack, and then into the NIC.

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• When you disconnect a cable, pull on its connector or on its strainrelief loop, not on the cable itself. Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before disconnecting the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, make sure both connectors are correctly oriented and aligned.

• Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a microprocessor chip by its edges, not by its pins.

When Using Your Computer System

As you use your computer system, observe the following safety guidelines.

CAUTION: Do not operate your computer system with any cover(s)

(including computer covers, bezels, filler brackets, and frontpanel inserts) removed.

• To help avoid damaging your computer, be sure the voltage selection switch on the power supply is set to match the AC power available at your location:

– 115 volts (V)/60 hertz (Hz) in most of North and South America

and some Far Eastern countries such as South Korea and Taiwan

24 Setup and Quick Reference Guide

– 100 V/50 Hz in eastern Japan and 100 V/60 Hz in western Japan

NOTE: The voltage selection switch must be set to the 115V position

even though the AC supply in Japan is 100 V.

– 230 V/50 Hz in most of Europe, the Middle East, and the Far East

Also be sure your monitor and attached peripherals are electrically rated to operate with the AC power available in your location.

NOTE: Auto-select power supplies do not require a voltage selection

switch. Your power supply may not have this switch.

• To help prevent electric shock, plug the computer and peripheral power cables into properly grounded power sources. These cables are equipped with three-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cable, use a three-wire cable with properly grounded plugs.

• Before working inside the computer, unplug the system to help prevent electric shock or system board damage. Certain system board components continue to receive power any time the computer is connected to AC power.

• To help avoid possible damage to the system board, wait 15 seconds after unplugging the system before disconnecting a device from the computer.

NOTICE: Observe when the auxiliary power light-emitting diode (LED)

indicator on the system board turns off to verify that system power is off (see your User’s Guide for the location of this LED).

Setup and Quick Reference Guide 25

• To help protect your computer system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).

• Be sure nothing rests on your computer system’s cables and that the cables are not located where they can be stepped on or tripped over.

• Do not spill food or liquids on your computer. If the computer gets wet, consult your User’s Guide.

• Do not push any objects into the openings of your computer. Doing so can cause fire or electric shock by shorting out interior components.

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• Keep your computer away from radiators and heat sources. Also, do not block cooling vents. Avoid placing loose papers underneath your computer; do not place your computer in a closed-in wall unit or on a bed, sofa, or rug.

Ergonomic Computing Habits

CAUTION: Improper or prolonged keyboard use may result in

injury.

CAUTION: Viewing the monitor screen for extended periods of

time may result in eye strain.

For comfort and efficiency, observe the ergonomic guidelines in your User’s Guide when setting up and using your computer system.

Regulatory Information

Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed radio communications service.

Your Dell computer system is designed to comply with applicable regulations regarding EMI. Changes or modifications not expressly approved by Dell could void the user’s authority to operate the equipment.

NOTE: Additional regulatory information regarding your system can be found

in your User’s Guide.

26 Setup and Quick Reference Guide

Limited One-Year Warranty (U.S. Only)

Dell Computer Corporation (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. Dell warrants that the hardware products it manufactures will be free from defects in materials and workmanship. The limited warranty term is one year beginning on the date of invoice, as further described in the following text.

Damage due to shipping the products to you is covered under this limited warranty. Otherwise, this limited warranty does not cover damage due to external causes, including accident, abuse, misuse, problems with electrical power, servicing not authorized by Dell, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by Dell.

This limited warranty does not cover any items that are in one or more of the following categories: software; external devices (except as specifically noted); accessories or parts added to a Dell system after the system is shipped from Dell; accessories or parts added to a Dell system through Dell’s system integration department; accessories or parts that are not installed in the Dell factory; or Dell Software and Peripherals products. Monitors, keyboards, and mice that are Dell-branded or that are included on Dell’s standard price list are covered under this limited warranty; all other monitors, keyboards, and mice (including those sold through the Dell Software and Peripherals program) are not covered.

Dell will repair or replace products covered under this limited warranty that are returned to Dell’s facility. To request warranty service, you must contact Dell’s Customer Technical Support within the limited warranty period. See “Getting Help” in your User’s Guide to find the appropriate contact information for obtaining customer assistance. If warranty service is required, Dell will issue a Return Material Authorization Number. You must ship the products back to Dell in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. Dell will ship the repaired or replacement products to you (freight prepaid) if you use an address in the continental U.S., where applicable. Shipments to other locations will be made freight collect.

Setup and Quick Reference Guide 27

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NOTE: Before you ship the product(s) to Dell, back up the data on the hard-

disk drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as diskettes, CDs, or PC Cards.

Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products. If Dell repairs or replaces a product, its warranty term is not extended.

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER SUCH PERIOD.

SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE PRECEDING LIMITATION MAY NOT APPLY TO YOU.

DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE.

SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.

28 Setup and Quick Reference Guide

These provisions apply to Dell’s one-year limited warranty only. For provisions of any service contract covering your system, refer to your invoice or the separate service contract that you will receive.

If Dell elects to exchange a product or portion of a product, the exchange will be made in accordance with Dell’s Exchange Policy in effect on the date of the exchange. In any instance in which Dell issues a Return Material Authorization Number, Dell must receive the product(s) for repair prior to the expiration of the warranty period in order for the repair(s) to be covered by the limited warranty.

One-Year Limited Warranty (Canada Only)

Setup and Quick Reference Guide 29

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