A Tour of Your Computer
Solving Problems
Reinstalling Drivers and Utilities
Reinstalling the Microsoft® Windows® XP Operating System
Using the System Setup Program
Power Management
Using the Dell Diagnostics
Specifications
Pin Assignments for I/O Connectors
Removing and Replacing Parts
Documentation
CAUTION: Follow the safety instructions in the Owners Manual to help
protect your computer from damage and ensure your own personal
safety.
Hints, Notices, and Cautions
HINT: A HINT indicates important information that helps you make better use
of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of
data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage,
personal injury, or death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the Tell Me How help file (see
"Accessing Help").
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Back to Contents Page
A Tour of Your Computer
Dell™ Inspiron™ 4150
Front ViewLeft Side ViewRight Side ViewBack ViewBottom View
Front View
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Display Latch — Keeps the display closed.
Keyboard Status Lights — The green lights located above the keyboard indicate the
following:
Turns on when the numeric keypad is enabled
Turns on when the caps lock function is enabled
Turns on when the scroll lock function is enabled
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Air Vent — The computer uses an internal fan to create airflow through the vents, which
prevents the computer from overheating.
HINT: The computer turns on the fans when the computer gets hot. The fans may
make noise, which is normal and does not indicate a problem with the fans or the
computer.
CAUTION: Do not block, push objects into, or allow dust to accumulate in the
air vents. Do not store your computer in a low-airflow environment, such as a
closed briefcase, while it is running. Restricting the airflow can damage the
computer or cause a fire.
Microphone — Allows you to record audio.
Device Status Lights
Turns on when you turn on the computer.
Turns on when the computer reads or writes data.
NOTICE: To avoid loss of data, never turn
off the computer while the
light is
flashing.
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Turns on steadily or blinks when the computer is in
a power management mode. It also blinks to
indicate battery charge status.
If the computer is connected to an electrical outlet, the
light operates as follows:
❍ Solid green: The battery is charging.
❍ Flashing green: The battery is fully charged.
If the computer is running on a battery, the
light operates as follows:
❍ Off: The battery is adequately charged (or the computer is turned off).
❍ Flashing orange: The battery charge is low.
❍ Solid orange: The battery charge is critically low.
Touch Pad — Use the touch pad and touch pad buttons as you would use a mouse. For
more information, see the Tell Me How help file (see "
Accessing Help").
Module Bay — You can install devices such as an optical drive or the Dell TravelLite™
module in the module bay.
Display Latch Button — Press this button to release the display latch and open the display.
Battery Bay — When a battery is installed, you can use the computer without connecting it
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to an electrical outlet. For more information, see the Tell Me How help file (see "Accessing
Help").
Touch Pad/Track Stick Buttons — Correspond to the left and right buttons on a standard
mouse.
Keyboard — The keyboard includes a numeric keypad as well as the Microsoft® Windows®
logo key,
. For information on supported keyboard shortcuts, see the Tell Me How help
file (see "
Accessing Help").
Power Button — Press the power button to turn on the computer or to enter or exit a power
management mode.
If the computer stops responding, press and hold the power button until the computer turns
off completely (which may take about 4 seconds).
NOTICE: Turn off your computer by performing a Windows shutdown. Otherwise, you
may lose data.
Dell™ AccessDirect™ Button — Press this button to launch various resources, such as
support and educational tools. For more information, see the Tell Me How help file (see
"
Accessing Help").
Left Side View
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PC Card Slot — Has two connectors that support various types of PC Cards, including
modems and network adapters. For more information, see the Tell Me How help file (see
"
Accessing Help").
Hard Drive — Stores software and data.
Security Cable Slot — Lets you attach a commercially available antitheft device to the
computer. Instructions for installing antitheft devices are usually included with the device.
NOTICE: Before you buy an antitheft device, ensure that it will work with the security
cable slot.
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Speakers — Press the volume control keyboard shortcuts to adjust the volume of the
integrated speakers. For more information, see the Tell Me How help file (see "
Accessing
Help").
Right Side View
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Speakers — Press the volume control keyboard shortcuts to adjust the volume of the
integrated speakers. For more information, see the Tell Me How help file (see "
Accessing
Help").
Infrared Sensor — The infrared sensor lets you transfer files from your computer to
another infrared-compatible device without using cable connections.
Audio Connectors
Attach a microphone to the connector.
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Attach headphones or speakers to the connector.
Modem Connector
Connect the telephone line to the optional modem connector.
For information on using the modem, see the online modem
documentation supplied with your computer. To access device
user's guides, see "Need Additional Help?" in the Tell Me How help
file (see "
Accessing Help").
Network Connector
Connects the computer to a network. The lights next to the
connector indicate activity for both wired and wireless network
communications.
For information on using the network adapter, see the online
network adapter documentation supplied with your computer. To
access device user's guides, see "Need Additional Help?" in the Tell Me How help file (see "
Accessing Help").
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NOTICE: The network connector is slightly larger than the modem connector. Do not
plug a telephone line into the network connector.
S-Video TV-Out Connector
Connects your computer to a TV.
Air Vent — The computer uses an internal fan to create airflow through the vents, which
prevents the computer from overheating.
HINT: The computer turns on the fans when the computer gets hot. The fans may
make noise, which is normal and does not indicate a problem with the fans or the
computer.
CAUTION: Do not block, push objects into, or allow dust to accumulate in the
air vents. Do not store your computer in a low-airflow environment, such as a
closed briefcase, while it is running. Restricting the airflow can damage the
computer or cause a fire.
Back View
NOTICE: To avoid damaging the computer, wait 5 seconds after turning off the
computer before you disconnect an external device.
CAUTION: Do not block, push objects into, or allow dust to accumulate in the
air vents. Do not store your computer in a low-airflow environment, such as a
closed briefcase, while it is running. Restricting the airflow can damage the
computer or cause a fire.
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Fan — The computer uses an internal fan to create airflow through the vents, which prevents
the computer from overheating.
Serial Connector
Connects serial devices, such as a mouse or handheld device.
Parallel Connector
Connects a parallel device, such as a printer. You can also
connect the optional floppy drive directly to the parallel connector
using the optional floppy drive cable.
Docking Connector
HINT: Docking devices may not be available in some countries.
Connects the optional docking device. A docking device allows you
to easily use external devices with your computer, such as an
external keyboard, mouse, and monitor.
See the documentation that came with your docking device for
additional information.
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PS/2 Connector
HINT: You can use the integrated keyboard and an external keyboard at the same
time. When you attach a PS/2 keyboard or PS/2 numeric keypad, the integrated
keypad is disabled.
Connects PS/2-compatible devices, such as a mouse, keyboard,
or external numeric keypad.
Shut down the computer before attaching or removing a PS/2compatible device. If the device does not work, install the device
drivers from the floppy disk or CD that came with the device, and
restart the computer.
USB Connector
Connects USB devices, such as a mouse, keyboard, or printer.
Video Connector
Connects an external monitor. For more information, see "Using
the Display" in the Tell Me How help file (see "
Accessing Help").
AC Adapter Connector — Attach the AC adapter to the computer.
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The AC adapter converts AC power to the DC power required by the computer. You can
connect the AC adapter with your computer turned either on or off.
CAUTION: The AC adapter works with electrical outlets worldwide. However,
power connectors and power strips vary among countries. Using an
incompatible cable or improperly connecting the cable to the power strip or
electrical outlet may cause fire or equipment damage.
NOTICE: When you disconnect the AC adapter from the computer, grasp the adapter
cable connector, not the cable itself, and pull firmly but gently to avoid damaging the
cable.
Bottom View
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Fan — The computer uses an internal fan to create airflow through the vents, which prevents
the computer from overheating.
Device Latch Releases — Press a latch release to remove a device in the module or battery
bay.
Memory Module Cover — Protects the memory module(s), the optional Mini PCI card, and
the optional modem (see "
Memory Modules, Mini PCI Card, and Modem").
Docking Device Latch — Latches onto the docking device.
Back to Contents Page
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Solving Problems: Dell Inspiron 4150
Back to Contents Page
Solving Problems
Dell™ Inspiron™ 4150
Accessing HelpPower ProblemsError MessagesVideo and Display ProblemsSound and Speaker
Problems
Printer ProblemsModem and Internet
Connection Problems
Scanner ProblemsTouch Pad or Mouse
Problems
External Keyboard Problems
Unexpected CharactersDrive ProblemsPC Card ProblemsNetwork ProblemsGeneral Program ProblemsE-Mail ProblemsIf Your Computer Gets WetIf You Drop or Damage Your
Computer
Resolving Other Technical
Problems
Accessing Help
To access the Tell Me How help file —
1. Click the Start button and then click Help and Support.
2. Click User and system guides and then click User's guides.
3. Click Tell Me How.
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To access help in Microsoft® Windows® XP —
1. Click the Start button and then click Help and Support.
2. Type a word or phrase that describes your problem and then click the
arrow icon.
3. Click the topic that describes your problem.
4. Follow the instructions shown on the screen.
Power Problems
HINT: See the Tell Me How help file for information on power management
modes (see "
Accessing Help").
Check the power light — When the power light is lit or blinking, the
computer has power. If the light is blinking, the computer is in standby
mode—press the power button to exit a standby mode. If the light is off,
the computer is either in a power management mode or off—press the
power button to exit a power management mode or to turn on the
computer.
Charge the battery — The battery charge may be depleted.
1. Reinstall the battery.
2. Use the AC adapter to connect the computer to an electrical outlet.
3. Turn on the computer.
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Check the battery status light — If the battery status light flashes
orange or is a steady orange, the battery charge is low or depleted.
Connect the computer to an electrical outlet.
If the battery status light flashes green and orange, the battery is too hot
to charge. Shut down the computer, disconnect the computer from the
electrical outlet, and then let the battery and computer cool to room
temperature.
If the battery status light rapidly flashes orange, the battery may be
defective. Contact Dell. See your Owner's Manual for contact information.
Test the electrical outlet — Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
Check the AC adapter — Check the AC adapter cable connections. If the
AC adapter has a light, ensure that the light is on.
Connect the computer directly to an electrical outlet — Bypass power
protection devices, power strips, and the extension cable to verify that the
computer turns on.
Eliminate possible interference — Turn off nearby fans, fluorescent
lights, halogen lamps, or other appliances.
Adjust the power properties — Your computer may be in standby or
hibernate mode. For information on power management modes, see the Tell
Me How help file, or search for the keyword standby or hibernate in the
Windows XP Help and Support Center (see "
Accessing Help").
Reseat the memory modules — If the computer power light turns on but
the display remains blank,
reseat the memory modules.
Error Messages
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If the message is not listed, see the documentation for the operating system or the
program that was running at the time the message appeared.
The file being copied is too large for the destination drive — The file
that you are trying to copy is too large to fit on the disk, or the disk is too
full. Try copying the file to a different disk or use a larger capacity disk.
A filename cannot contain any of the following characters: \ / : * ?
" < > | — Do not use these characters in filenames.
Insert bootable media — The operating system is trying to boot to a
nonbootable floppy disk or CD. Insert a bootable floppy disk or CD.
Non-system disk or disk error — A floppy disk is in the floppy drive.
Remove the floppy disk and restart the computer.
Not enough memory or resources. Exit some programs and try again
— You have too many programs open. Close all windows and open the
program that you want to use.
Operating system not found — Contact Dell. See your Owner's Manual
for contact information.
A required .DLL file was not found — The program that you are trying to
open is missing an essential file. Remove and then reinstall the program.
1. Click the Start button and then click Control Panel.
2. Click Add or Remove Programs.
3. Select the program you want to remove.
4. Click Remove or Change/Remove and follow the prompts on the
screen.
5. See the program documentation for installation instructions.
x:\ is not accessible. The device is not ready — Insert a disk into the
drive and try again.
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Video and Display Problems
If the display is blank
HINT: If you are using a program that requires a higher resolution than your
computer supports, Dell recommends that you attach an external monitor to
your computer.
Check the
light — When the light is blinking, the computer has
power.
●If the light is blinking, the computer is in standby mode—press
the power button to exit standby mode.
● If the light is off, press the power button.
● If the light is on, your power management settings may have
caused the display to turn off. Try pressing the power button.
Check the battery — If you are using a battery to power your computer,
the battery charge may be depleted. Connect the computer to an electrical
outlet using the AC adapter, and turn on the computer.
Test the electrical outlet — Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
Check the AC adapter — Check the AC adapter cable connections. If the
AC adapter has a light, ensure that it is on.
Connect the computer directly to an electrical outlet — Bypass power
protection devices, power strips, and the extension cable to verify that the
computer turns on.
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Adjust the Power Properties — Your computer may be in standby or
hibernate mode. For information on power management modes, see the Tell
Me How help file, or search for the keyword standby or hibernate in the
Windows XP Help and Support Center (see "
Accessing Help").
Switch the video image — If your computer is attached to an external
monitor, press
to switch the video image to the display.
If the display is difficult to read
Adjust the brightness — See the Tell Me How help file for instructions on
adjusting the brightness (see "
Accessing Help").
Move the subwoofer away from the computer or monitor — If your
external speaker system includes a subwoofer, ensure that the subwoofer is
at least 60 cm (2 ft) away from the computer or external monitor.
Eliminate possible interference — Turn off nearby fans, fluorescent
lights, halogen lamps, or other appliances.
Rotate the computer to face a different direction — Eliminate sunlight
glare, which can cause poor picture quality.
Adjust the Windows display settings —
1. Click the Start button and then click Control Panel.
2. Click Appearance and Themes.
3. Click the area you want to change or click the Display icon.
4. Try different settings for Color quality and Screen resolution.
See "Error Messages" — If an error message appears, see "
Error
Messages."
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If only part of the display is readable
Connect an external monitor —
1. Shut down your computer and connect an external monitor to the
computer.
2. Turn on the computer and the monitor and adjust the monitor
brightness and contrast controls.
If the external monitor works, the computer display or video controller may
be defective. Contact Dell. See your Owner's Manual for contact
information.
Sound and Speaker Problems
If you have a problem with integrated speakers
Adjust the Windows® volume control — Double-click the speaker icon
in the lower-right corner of your screen. Ensure that the volume is turned
up and that the sound is not muted. Adjust the volume, bass, or treble
controls to eliminate distortion.
Adjust the volume using keyboard shortcuts — Press
to
disable (mute) or reenable the integrated speakers.
Reinstall the sound (audio) driver — See "
Reinstalling Drivers and
Utilities."
If you have a problem with external speakers
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HINT: The volume control in some MP3 players overrides the Windows volume
setting. If you have been listening to MP3 songs, make sure that you did not
turn the player volume down or off.
Check the speaker cable connections — See the setup diagram supplied
with the speakers.
Test the electrical outlet — Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
Ensure that the speakers are turned on — See the setup diagram
supplied with the speakers.
Adjust the Windows volume control — Double-click the speaker icon in
the lower-right corner of your screen. Ensure that the volume is turned up
and that the sound is not muted. Adjust the volume, bass, or treble controls
to eliminate distortion.
Test the speakers — Plug the speaker audio cable into the line-out
connector on the computer. Ensure that the headphone volume control is
turned up. Play a music CD.
Run the speaker self-test — Some speaker systems have a self-test
button on the subwoofer. See the speaker documentation for self-test
instructions.
Eliminate possible interference — Turn off nearby fans, fluorescent
lights, or halogen lamps to check for interference.
Reinstall the sound (audio) driver — See "
Reinstalling Drivers and
Utilities."
Printer Problems
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Check the printer cable connections — Ensure that the printer cable is
properly connected to the computer.
Test the electrical outlet — Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
Ensure that the printer is turned on — See the documentation supplied
with the printer.
Verify that Windows® recognizes the printer —
1. Click the Start button and then click Control Panel.
2. Click Printers and Other Hardware.
3. Click View installed printers or fax printers. If the printer model is
listed, right-click the printer icon.
4. Click Properties, and then click the Ports tab. Ensure that the Print
to the following port(s): setting is LPT1 (Printer Port).
Reinstall the printer driver — See "
Reinstalling Drivers and Utilities."
Modem and Internet Connection Problems
NOTICE: Connect the modem to an analog telephone wall jack only. Connecting
the modem to a digital telephone network damages the modem.
NOTICE: Modem and network connectors look similar. Do not plug a telephone
line into the network connector.
HINT: If you can connect to your Internet service provider (ISP), your modem
is functioning properly. If you are sure that your modem is working properly and
you still experience problems, contact your ISP.
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Check the telephone wall jack — Disconnect the telephone line from the
modem and connect it to a telephone. Listen for a dial tone. Ensure that
you have touch tone telephone service. Try connecting the modem to a
different telephone wall jack.
Slow connection speeds can be caused by telephone noise as well as by
telephone line or network conditions. Contact your telephone company or
network administrator for more information.
Connect the modem directly to the telephone wall jack — If you have
other telephone devices sharing the line, such as an answering machine,
fax machine, surge protector, or line splitter, then bypass them and use the
telephone line to connect the modem directly to the telephone wall jack.
Check the connection — Verify that the telephone line is connected to the
modem.
Check the telephone line — Try using a different telephone line. If you
are using a line that is 3 m (10 ft) or more in length, try a shorter one.
Irregular dial tone — If you have voice mail service, you might hear an
irregular dial tone when you have messages. Contact your telephone
company for instructions on restoring a dial tone.
Turn off call waiting (catch-phone) — See your telephone directory for
instructions on deactivating this feature. Then adjust the dial-up networking
connection properties.
1. Click the Start button and click Control Panel.
2. Click Printers and Other Hardware, click Phone and Modem
Options, click the Dialing Rules tab, and then click Edit....
3. In the Edit Location window, ensure that To disable call waiting, dial: is checked, and then select the proper code as listed in your
telephone directory.
4. Click Apply and click OK.
5. Close the Phone and Modems Options window.
6. Close the Control Panel window.
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Verify that the modem is communicating with Windows —
1. Click the Start button and click Control Panel.
2. Click Printers and Other Hardware and click Phone and Modem Options.
3. Click the Modems tab.
4. Click the COM port for your modem.
5. Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Scanner Problems
Check the power cable connection — Ensure that the scanner power
cable is firmly connected to a working electrical outlet and that the scanner
is turned on.
Check the scanner cable connection — Ensure that the scanner cable is
firmly connected to the computer and to the scanner.
Unlock the scanner — Ensure that your scanner is unlocked if it has a
locking tab or button.
Reinstall the scanner driver — See the scanner documentation for
instructions.
Touch Pad or Mouse Problems
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Check the touch pad settings —
1. Click the Start button, click Control Panel, and then click Printers
and Other Hardware.
2. Click Mouse.
3. Try adjusting the settings.
Check the mouse cable — Shut down the computer. Disconnect the
mouse cable and check it for damage. For PS/2 cables, check the cable
connector for bent or broken pins. Firmly reconnect the cable.
If you are using a mouse extension cable, disconnect it and connect the
mouse directly to the computer.
To verify that the problem is with the mouse, check the touch pad —
1. Shut down the computer.
2. Disconnect the mouse.
3. Turn on the computer.
4. At the Windows desktop, use the touch pad to move the cursor
around, select an icon, and open it.
If the touch pad operates correctly, the mouse may be defective.
Reinstall the touch pad driver — See "
Reinstalling Drivers and Utilities."
External Keyboard Problems
HINT: When you attach an external keyboard, the integrated keyboard remains
fully functional.
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Check the keyboard cable — Shut down the computer. Disconnect the
keyboard cable and check it for damage. For PS/2 cables, check the cable
connector for bent or broken pins. Firmly reconnect the cable.
If you are using a keyboard extension cable, disconnect it and connect the
keyboard directly to the computer.
Check the external keyboard —
1. Shut down the computer, wait 1 minute, and turn it on again.
2. Verify that the numbers, capitals, and scroll lock lights on the
keyboard blink during the boot routine.
3. From the Windows® desktop, click the Start button, point to
Programs, point to Accessories, and click Notepad.
4. Type some characters on the external keyboard and verify that they
appear on the display.
If you cannot verify these steps, you may have a defective external
keyboard.
To verify that the problem is with the external keyboard, check the
integrated keyboard —
1. Shut down the computer.
2. Disconnect the external keyboard.
3. Turn on the computer.
4. From the Windows desktop, click the Start button, point to
Programs, point to Accessories, and click Notepad.
5. Type some characters on the external keyboard and verify that they
appear on the display.
If the characters appear now but did not with the external keyboard, you
may have a defective external keyboard. Contact Dell. See your Owner's Manual for contact information.
Unexpected Characters
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Disable the numeric keypad — Press to disable the numeric
keypad if numbers are displayed instead of letters. Verify that the numbers
lock light is not lit.
Drive Problems
HINT: For information on saving files to a floppy disk, see the Tell Me How help
file (see "
Accessing Help").
If you cannot save a file to a floppy disk drive
Ensure that Windows® recognizes the drive — Click the Start button
and click My Computer. If the drive is not listed, perform a full scan with
your antivirus software to check for and remove viruses. Viruses can
sometimes prevent Windows from recognizing the drive. Insert a bootable
disk and restart the computer. Verify that the
light is blinking,
indicating normal operation.
Ensure that the disk is not write-protected — You cannot save data to
a write-protected disk.
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Try another floppy disk — Insert another disk to eliminate the possibility
that the original disk is defective.
Reinstall the drive —
1. Save and close any open files, exit any open programs, and shut
down the computer.
2. Remove the drive from the module bay.
3. Reinstall the drive.
4. Turn on the computer.
Clean the drive — See "Cleaning Your Computer" in the Tell Me How help
file for instructions (see "
Accessing Help").
If you cannot play a CD, CD-RW, or DVD
HINT: Because of different worldwide file types, not all DVD titles work in all
DVD drives.
High-speed CD drive vibration is normal and may cause noise. This noise does not
indicate a defect with the drive or the CD.
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Ensure that Windows® recognizes the drive — Click the Start button
and click My Computer. If the drive is not listed, perform a full scan with
your antivirus software to check for and remove viruses. Viruses can
sometimes prevent Windows from recognizing the drive. Insert a bootable
disk and restart the computer. Verify that the
light is blinking,
indicating normal operation.
Try another disc — Insert another disc to eliminate the possibility that the
original disc is defective.
Adjust the Windows volume control — Double-click the speaker icon in
the lower-right corner of your screen. Ensure that the volume is turned up
and that the sound is not muted.
Reinstall the drive —
1. Save and close any open files, exit any open programs, and shut
down the computer.
2. Remove the drive.
3. Reinstall the drive.
4. Turn on the computer.
Clean the drive or disc — See "Cleaning Your Computer" in the Tell Me
How help file for instructions (see "
Accessing Help").
If you cannot eject the CD, CD-RW, or DVD drive
tray
1. Ensure that the computer is turned off.
2. Straighten a paper clip and insert one end into the eject hole at the
front of the drive; push firmly until the tray is partially ejected.
3. Gently pull out the tray until it stops.
If you hear an unfamiliar scraping or grinding
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sound
● Ensure that the sound is not caused by the program that is running.
● Ensure that the disk or disc is inserted properly.
If the CD-RW drive stops writing
Disable standby or hibernate mode in Windows before writing to a
CD-RW — For more information on disabling power management modes,
search for the keyword standby or hibernate in the Windows XP Help and
Support Center (see "
Accessing Help").
Change the write speed to a slower rate — See the help files for your
CD creation software.
Exit all other open programs — Exiting all other open programs before
writing to the CD-RW may alleviate the problem.
If you have problems with a hard drive
Allow the computer to cool before turning it on — A hot hard drive
may prevent the operating system from starting. Try allowing the computer
to return to room temperature before turning it on.
Check the drive for errors —
1. Click the Start button and click My Computer.
2. Right-click the drive letter (local disk) that you want to scan for
errors, and then click Properties.
3. Click the Tools tab.
4. Under Error-checking, click Check Now.
5. Click Start.
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Solving Problems: Dell Inspiron 4150
PC Card Problems
Check the PC Card — Ensure that the PC Card is properly inserted into the
connector. See the Tell Me How help file for more information (see
"
Accessing Help").
Ensure that the card is recognized by Windows® — Double-click the
Unplug or Eject Hardware icon in the Windows taskbar. Ensure that the
card is listed.
If you have problems with a Dell-provided PC Card — Contact Dell.
See your Owner's Manual for contact information.
If you have problems with a PC Card not provided by Dell — Contact
the PC Card manufacturer.
Network Problems
Check the network cable connector — Ensure that the network cable
connector is firmly connected to the connector on the computer and the
network wall jack.
Check the network lights on the network connector — Green indicates
that the network connection is active. If the status light is not green, try
replacing the network cable. Amber indicates that the network adapter
driver is loaded and the adapter is detecting activity.
Restart the computer — Try to log on to the network again.
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Contact your network administrator — Verify that your network settings
are correct and that the network is functioning.
General Program Problems
A program crashes
HINT: Software usually includes installation instructions in its documentation or
on a floppy disk or CD.
See the software documentation — Many software manufacturers
maintain websites with information that may help you solve the problem.
Ensure that you properly installed and configured the program. Reinstall the
program if necessary.
A program stops responding
End the program —
1. Simultaneously press
.
2. Click the Applications tab, and then select the program that is no
longer responding.
3. Click End Task.
If the computer does not respond to a keystroke or a proper shutdown,
press the power button until the computer turns off. Press the power button
again to restart the computer.
Error messages appear
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Review "Error Messages" — Look up the message and take the
appropriate action. See the software documentation.
E-Mail Problems
Ensure that you are connected to the Internet — With the Outlook
Express e-mail program open, click File. If Work Offline has a check mark
next to it, click the check mark to remove it and connect to the Internet.
If Your Computer Gets Wet
CAUTION: Perform this procedure only after you are certain that it is
safe to do so. If the computer is connected to an electrical outlet, Dell
recommends that you turn off AC power at the circuit breaker before
attempting to remove the power cables from the electrical outlet. Use
the utmost caution when removing wet cables from a live power source.
1. Shut down the computer, disconnect the AC adapter from the computer, and
then disconnect the AC adapter from the electrical outlet.
2. Turn off any attached external devices, and disconnect them from their power
sources and then from the computer.
3. Ground yourself by touching one of the metal connectors on the back of the
computer.
4. Remove the module bay device and any installed PC Cards, and put them in a
safe place to dry.
5. Remove the battery.
6. Wipe off the battery and put it in a safe place to dry.
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7. Remove the hard drive.
8.
Remove the memory module(s).
9. Open the display and place the computer right-side up across two books or
similar props to let air circulate all around it. Let the computer dry for at least
24 hours in a dry area at room temperature.
NOTICE: Do not use artificial means, such as a hair dryer or a fan, to speed the
drying process.
CAUTION: To help prevent electrical shock, verify that the computer is
thoroughly dry before continuing with the rest of this procedure.
10. Ground yourself by touching one of the metal connectors on the back of the
computer.
11.
Replace the memory module(s), the memory module cover, and the screw(s).
12.
Replace the hard drive.
13. Replace the module bay device and any PC Cards you removed.
14. Replace the battery.
15. Turn on the computer and verify that it is working properly.
HINT: See "Limited Warranties and Return Policy" in your Owner's Manual for
information on your warranty coverage.
If the computer does not start, or if you cannot identify the damaged components,
contact Dell. See your Owner's Manual for contact instructions.
If You Drop or Damage Your Computer
1. Save and close any open files, exit any open programs, and shut down the
computer.
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2. Disconnect the AC adapter from the computer and from the electrical outlet.
3. Turn off any attached external devices, and disconnect them from their power
sources and then from the computer.
4. Remove and reinstall the battery.
5. Turn on the computer.
HINT: See "Limited Warranties and Return Policy" in your Owner's Manual for
information on your warranty coverage.
If the computer does not start, or if you cannot identify the damaged components,
contact Dell. See your Owner's Manual for contact instructions.
Resolving Other Technical Problems
Go to the Dell | Support website — Go to support.dell.com for help
with general usage, installation, and troubleshooting questions. See "Dell
Technical Support Policy (U.S. Only)" in your Owner's Manual for a
description of the hardware and software support provided by Dell.
E-mail Dell — Go to support.dell.com and then click E-Mail Dell in the
Communicate list. Send an e-mail message to Dell about your problem;
you can expect to receive an e-mail message from Dell within hours. See
"Dell Technical Support Policy (U.S. Only)" in your Owner's Manual for a
description of the hardware and software support provided by Dell.
Contact Dell — If you cannot solve your problem using the Dell support
website or e-mail service, call Dell for technical assistance. See your
Owner's Manual for contact information. See "Dell Technical Support Policy
(U.S. Only)" in your Owner's Manual for a description of the hardware and
software support provided by Dell.
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Solving Problems: Dell Inspiron 4150
Back to Contents Page
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Reinstalling Drivers and Utilities: Dell Inspiron 4150
Back to Contents Page
Reinstalling Drivers and Utilities
Dell™ Inspiron™ 4150
OverviewResolving Software and Hardware IncompatibilitiesUsing Microsoft® Windows® XP System Restore
Overview
Dell ships your computer to you with required drivers and utilities already
installed—no further installation or configuration is needed.
NOTICE: The Drivers and Utilities CD may contain drivers for operating systems
that are not on your computer. Ensure that you are installing software
appropriate for your operating system.
To reinstall drivers for optional devices such as wireless communications, DVD drives,
and ZIP drives, you may need the CD and documentation that came with those
devices.
NOTICE: The Dell | Support website, support.dell.com, and the Drivers and
Utilities CD provide approved drivers for Dell™ computers. If you install drivers
from other sources, your computer might not work correctly.
To reinstall a driver or utility from your Drivers and Utilities CD:
1. Save and close any open files, and exit any open programs.
2. Insert the Drivers and Utilities CD.
In most cases, the CD starts running automatically. If it does not, start
Microsoft® Windows® Explorer, click your CD drive directory to display the CD
contents, and then double-click the autocd.exe file. The first time that you run
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the CD, it might prompt you to install setup files. Click OK, and follow the
instructions on the screen to continue.
3. From the Language drop-down menu in the toolbar, select your preferred
language for the driver or utility (if available).
A welcome screen appears.
4. Click Next. The CD automatically scans your hardware to detect drivers and
utilities used by your computer.
After the CD completes the hardware scan, you can also detect other drivers and
utilities. Under Search Criteria, select the appropriate categories from the
System Model, Operating System, and Topic drop-down menus.
A link or links appear(s) for the specific drivers and utilities used by your
computer.
5. Click the link of a specific driver or utility to display information about the driver
or utility that you want to install.
6. Click the Install button (if present) to begin installing the driver or utility. At
the welcome screen, follow the screen prompts to complete the installation.
If no Install button is present, automatic installation is not an option. For
installation instructions, either see the appropriate instructions in the following
subsections, or click Extract, follow the extracting instructions, and read the
readme file.
If instructed to navigate to the driver files, click the CD directory on the driver
information window to display the files associated with that driver.
Manually Reinstalling Drivers for Windows XP
HINT: If you are reinstalling an infrared sensor driver, you must first enable the
infrared sensor in the system setup program (see "
Using the System Setup
Program") before continuing with the driver installation.
1. After extracting the driver files to your hard drive as described in the previous
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section, click the Start button, point to Settings, and then click Control Panel.
2. Click the Start button and right-click My Computer.
3. Click Properties.
4. Click the Hardware tab and click Device Manager.
5. Double-click the type of device for which you are installing the driver (for
example, Modems or Infrared devices).
6. Double-click the name of the device for which you are installing the driver.
7. Click the Driver tab and then click Update Driver.
8. Select Install from a list or specific location (Advanced), and then click
Next.
9. Click Browse, and browse to the location to which you previously extracted the
driver files.
10. When the name of the appropriate driver appears, click Next.
11. Click Finish and restart your computer.
Using Microsoft Windows XP Device Driver
Rollback
If you install a new device driver that causes system instability, you can use the
Windows XP Device Driver Rollback utility to replace the new device driver with the
previously installed version of the device driver. If you cannot reinstall your previous
driver by using the Device Driver Rollback utility, then use System Restore to return
your operating system to its previous operating state before you installed the new
device driver. To use Device Driver Rollback:
1. Click the Start button and right-click My Computer.
2. Click Properties.
3. Click the Hardware tab and click Device Manager.
4. In the Device Manager window, right-click the device for which the new driver
was installed and then click Properties.
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5. Click the Drivers tab.
6. Click Roll Back Driver.
Resolving Software and Hardware
Incompatibilities
In the Microsoft® Windows® XP operating system, IRQ conflicts occur if a device
either is not detected during the operating system setup or is detected but incorrectly
configured. To check for IRQ conflicts on your computer:
1. Click the Start button and click Control Panel.
2. Click Performance and Maintenance and click System.
3. Click the Hardware tab and click Device Manager.
4. In the Device Manager list, check for conflicts with the other devices.
Conflicts are indicated by a yellow exclamation point (!) beside the conflicting
device or a red X if the device has been disabled.
5. Double-click any conflicting device listed to bring up the Properties window so
that you can determine what needs to be reconfigured or removed from the
Device Manager.
6. Resolve these conflicts before checking specific devices.
7. Double-click the malfunctioning device type in the Device Manager list.
8. Double-click the icon for the specific device in the expanded list.
The Properties window appears.
If an IRQ conflict exists, the Devicestatus area in the Properties window
reports what other devices are sharing the device's IRQ.
9. Resolve any IRQ conflicts.
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You can also use the Windows XP Hardware Troubleshooter. To use the
troubleshooter, click the Start button and click Help and Support. Type hardware
troubleshooter in the Search field, and then click the arrow to start the search.
Click Hardware Troubleshooter in the Search Results list. In the Hardware
Troubleshooter list, click I need to resolve a hardware conflict on my
computer, and then click Next.
Using Microsoft® Windows® XP System
Restore
The Microsoft Windows XP operating system provides a System Restore utility that
allows you to return your computer to an earlier operating state if changes to the
computer's hardware, software (including new hardware or program installations), or
system settings have left the computer in an undesirable operating state. You can also
undo the last system restore.
System Restore automatically creates system checkpoints. You can also manually
create your own checkpoints by creating restore points. To limit the amount of hard
disk space used, older restore points will be automatically purged.
To resolve an operating system problem, you can use System Restore from Safe Mode
or Normal Mode to return your computer to an earlier operating state.
System Restore does not cause you to lose personal files stored in the My Documents folder, data files, or e-mail messages after restoring the computer to an
earlier time. If you restore the computer to an operating state that existed before you
installed a program, the program's data files are not lost, but you must reinstall the
actual program again.
NOTICE: It is important to make regular backups of your data files. System
Restore does not monitor changes to or recover your data files. If the original
data on the hard disk is accidentally erased or overwritten, or if it becomes
inaccessible because of a hard disk malfunction, use your backup files to
recover the lost or damaged data.
System Restore is enabled on your new computer. However, if you reinstall Windows
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XP with less than 200 MB of free hard-disk space available, System Restore is
automatically disabled. Before you use System Restore, confirm that it is enabled.
1. Click the Start button and click ControlPanel.
2. Click the Performance and Maintenance.
3. Click System.
4. Click the System Restore tab.
5. Ensure that Turn off System Restore is not checked.
Creating a Restore Point
In Windows XP, you can either use the System Restore Wizard or manually create a
restore point.
Using the System Restore Wizard
To use the System Restore Wizard, click the Start button, click Help and Support,
click System Restore, and then follow the instructions in the System Restore Wizard window. You can also create and name a restore point if you are logged on as
the computer administrator or a user with administrator rights.
Manually Creating a Restore Point
1. Click the Start button, point to All Programs→Accessories→ System Tools,
and then click System Restore.
2. Click Create a restore point.
3. Click Next.
4. Type a name for the new restore point in the Restore point description field.
The present date and time are automatically added to the description of the new
restore point.
5. Click Create.
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6. Click OK.
Restoring the Computer to an Earlier Operating
State
If problems occur after installing a device driver, first try using Device Driver Rollback.
If Device Driver Rollback does not resolve the problem, then use System Restore.
NOTICE: Before restoring the computer to an earlier operating state, save and
close all open files and exit all open programs. Do not alter, open, or delete any
files or programs until the system restoration is complete.
1. Click the Start button, point to All Programs→Accessories→ System Tools,
and then click System Restore.
2. Ensure that Restore my computer to an earlier time is selected and click
Next.
3. Click a calendar date to which you want to restore your computer.
The Select a Restore Point screen provides a calendar that allows you to see
and select restore points. All calendar dates with available restore points appear
in bold.
4. Select a restore point and click Next.
If a calendar date has only one restore point, then that restore point is
automatically selected. If two or more restore points are available, click the
restore point that you want to use.
5. Click Next.
The Restoration Complete screen appears after System Restore finishes
collecting data, and then the computer automatically restarts.
6. After the computer restarts, click OK.
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To change the restore point, you can either repeat the steps using a different
restore point, or you can undo the restoration.
Undoing the Last System Restore
NOTICE: Save and close all open files and exit all open programs. Do not alter,
open, or delete any files or programs until the system restoration is complete.
1. Click the Start button, point to All Programs→Accessories→ System Tools,
and then click System Restore.
2. Select Undo my last restoration and click Next.
3. Click Next.
The System Restore screen appears, and then the computer automatically
restarts.
4. After the computer restarts, click OK.
Back to Contents Page
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Reinstalling the Microsoft® Windows® XP Operating System: Dell Inspiron 4150
Back to Contents Page
Reinstalling the Microsoft® Windows®
XP Operating System
Dell™ Inspiron™ 4150
Before reinstalling the Microsoft Windows XP operating system to correct a problem,
try correcting the problem by using Windows System Restore.
NOTICE: The Operating System CD provides options for reinstalling the
Windows XP operating system. The options can potentially overwrite files
installed by Dell and possibly affect programs installed on your hard drive.
Therefore, do not reinstall your operating system unless instructed to do so by a
Dell technical support representative.
1. Insert the Operating System CD.
2. Shut down the computer, and then turn on the computer.
3. Press any key when the Press any key to boot from CD message appears on
the screen.
4. When the Windows XP Setup screen appears, press
to select To
set up Windows now.
5. Read the information in the License Agreement window, and then press
on your keyboard to agree with the license information.
6. If your computer already has Windows XP installed and you want to recover
your current Windows XP data, type r to select the repair option, and then go to
step 15.
If you want to install a new copy of Windows XP, press
to select the fresh
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copy option and then press on the next screen to select the highlighted
partition (recommended). Then follow the instructions on the screen.
7. The Windows XP Setup screen appears and Windows XP begins to copy files
and install the device drivers. The computer automatically restarts multiple
times before it requires additional input.
8. When the Welcome to Microsoft screen appears, click the green arrow icon at
the bottom of the screen to continue. Then follow the instructions on the screen
to finish the installation.
9. When the Regional Settings screen appears, select the settings for your locale,
and then click Next.
10. Enter your name and organization in the Personalize Your Software screen,
and then click Next.
11. If you are reinstalling Windows XP Home Edition, enter a name for your
computer when the Computer Name window appears, and then click Next.
If you are reinstalling Windows XP Professional, enter a name for your computer
and a password when the Computer Name and Administrator Password
window appears, and then click Next.
12. If you have a modem installed, the Modem Dialing Information screen
appears. Enter the requested information and click Next.
13. Enter the date, time, and time zone in the Date and Time Settings window
and click Next.
14. If your computer has a network adapter, select the appropriate network
settings. If your computer does not have a network adapter, you do not see this
option.
Windows XP begins to install its components and configure the computer. The
computer automatically restarts.
15. When the Welcome to Microsoft screen appears, click the green arrow icon at
the bottom of the screen to continue. Then follow the instructions on the screen
to complete the installation.
16. Remove the CD from the drive.
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17. Reinstall the appropriate drivers.
18. Reinstall your virus protection software.
Back to Contents Page
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Using the System Setup Program: Dell Inspiron 4150
Back to Contents Page
Using the System Setup Program
Dell™ Inspiron™ 4150
OverviewViewing the System Setup ScreensSystem Setup ScreensCommonly Used Options
Overview
The system setup program contains the standard settings for your computer.
NOTICE: Unless you are an expert computer user or are directed to do so by
Dell technical support, do not change the settings for this program. Certain
changes might make your computer work incorrectly.
Viewing the System Setup Screens
1. Turn on (or restart) your computer.
2. When the Dell™ logo appears, press
immediately.
If you wait too long and the Windows logo appears, continue to wait until you see
the Windows desktop. Then shut down your computer and try again.
System Setup Screens
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HINT: To see information about a specific item on a system setup screen,
highlight the item and refer to the Help area on the screen.
The system setup screens display the current setup information and settings for your
computer. On each screen, the system setup options are listed at the left. To the right
of each option is a field that displays the setting or value for that option. You can
change settings that appear as white type on the screen. Options or values that you
cannot change (because they are determined by the computer) appear less bright.
A box in the upper-right corner of the screen displays help information for the
currently highlighted option; a box in the lower-right corner displays information
about the computer. System setup key functions are listed across the bottom of the
screen.
The screens display such information as:
● System configuration
● Boot Order
● Boot (start-up) configuration and docking-device configuration settings
● Basic device configuration settings
● Battery charge status
● Power management settings
● System security and hard-drive password settings
Commonly Used Options
HINT: Certain options require that you reboot the computer for new settings to
take effect.
Changing the Boot Sequence
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The boot sequence, or boot order, tells the computer where to look to find the
software needed to start the operating system. You can control the boot sequence
using the Boot Order page of the system setup program.
The Boot Order page displays a general list of the bootable devices that may be
installed in your computer, including but not limited to the following:
● Diskette Drive
● Modular bay HDD
● Internal HDD
● CD/DVD/CD-RW drive
During the boot routine, the computer starts at the top of the list and scans each
enabled device for the operating system start-up files. When the computer finds the
files, it stops searching and starts the operating system.
To control the boot sequence, you can select (highlight) devices (by pressing the
and keys) and then enable or disable the device or change their order in
the list.
●To enable or disable a device, highlight the item and press .
Enabled items appear as white and display a small triangle to the left; disabled
items appear blue or dimmed without a triangle.
●To reorder a device in the list, highlight the device and then press or
(not case-sensitive) to move the highlighted device up or down.
Boot sequence changes take effect as soon as you save the changes and exit the
system setup program.
Performing a One-Time Boot
You can set a one-time-only boot sequence without going into the system setup
program. (You can also use this procedure to boot to the Dell Diagnostics on the
Diagnostics utility partition on your hard drive.)
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Using the System Setup Program: Dell Inspiron 4150
1. Turn off the computer.
2. If the computer is connected to a docking device (docked), undock it. See the
documentation that came with the docking device for instructions.
3. Connect the computer to an electrical outlet.
4. Turn on the computer. When the Dell logo appears, press
immediately.
If you wait too long and the Windows® logo appears, continue to wait until you
see the Windows desktop. Then shut down your computer and try again.
5. When the boot device list appears, highlight the device from which you want to
boot and press
.
The computer boots to the selected device.
The next time you reboot the computer, the normal boot order is restored.
HINT: You can only boot (start up) your computer from a CD, CD-RW, or DVD
drive installed as a fixed optical drive. You cannot boot from one of these
modules installed in the module bay.
Changing Printer Modes
Set the Parallel Mode option according to the type of printer or device connected to
the parallel connector. To determine the correct mode to use, see the documentation
that came with the device.
Setting Parallel Mode to Disabled disables the parallel port and the port's LPT
address, freeing its interrupt for another device to use.
Changing COM Ports
Serial Port allows you to map the serial port COM address or disable the serial port
and its address, freeing that interrupt for another device to use.
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Using the System Setup Program: Dell Inspiron 4150
Back to Contents Page
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Power Management: Dell Inspiron 4150
Back to Contents Page
Power Management
Dell™ Inspiron™ 4150
Power Management TipsPower Management ModesPower Options Properties
Power Management Tips
HINT: See "Using a Battery" in the Tell Me How help file for more information
on conserving battery power (see "
Accessing Help").
●Connect the computer to an electrical outlet when possible because the battery
life expectancy is largely determined by the number of times the battery is
charged.
●Place the computer in standby mode or hibernate mode when you leave the
computer unattended for long periods of time.
●To exit a power management mode, press the power button.
Power Management Modes
Standby Mode
Standby mode conserves power by turning off the display and the hard drive after a
predetermined period of inactivity (a time-out). When the computer exits standby
mode, it returns to the same operating state it was in before entering standby mode.
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Power Management: Dell Inspiron 4150
NOTICE: If your computer loses AC and battery power while in standby mode,
it may lose data.
To enter standby mode:
●Click the Start button, click Turn off computer, and then click Stand by.
or
●Depending on how you set the power management options on the Advanced
tab in the Power Options Properties window, use one of the following
methods:
❍ Press the power button.
❍ Close the display.
❍ Press .
To exit standby mode, press the power button or open the display depending on how
you set the options on the
Advanced tab. You cannot make the computer exit
standby mode by pressing a key or touching the touch pad or track stick.
Hibernate Mode
Hibernate mode conserves power by copying system data to a reserved area on the
hard drive and then completely turning off the computer. When the computer exits
hibernate mode, it returns to the same operating state it was in before entering
hibernate mode.
NOTICE: You cannot remove devices or undock your computer while your
computer is in hibernate mode.
Your computer enters hibernate mode if the battery charge level becomes critically
low.
Depending on how you set the power management options on the
Advanced tab in
the Power Options Properties window, use one of the following methods to enter
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Power Management: Dell Inspiron 4150
hibernate mode:
● Press the power button.
● Close the display.
● Press .
HINT: Some PC Cards may not operate correctly after the computer exits
hibernate mode. Remove and reinsert the card, or simply restart (reboot) your
computer.
To exit hibernate mode, press the power button. The computer may take a short time
to exit hibernate mode. You cannot make the computer exit hibernate mode by
pressing a key or touching the touch pad or track stick. For more information on
hibernate mode, see the documentation that came with your operating system.
Power Options Properties
To access the Microsoft® Windows® Power Options Properties window:
1. Click the Start button and click Control Panel.
2. Under Pick a category, click Performance and Maintenance.
3. Under or pick a Control Panel icon, click Power Options.
Power Schemes Tab
The Power schemes drop-down menu displays the selected preset power scheme.
Depending on your operating system, typical power schemes are:
● Portable/Laptop
● Home/Office
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Power Management: Dell Inspiron 4150
● Always On
● Presentation
● Minimal Power Management
● Max Battery
HINT: Use the Portable/Laptop power scheme to maximize battery power.
Windows XP controls the performance level of the processor depending on the power
scheme you select. You do not need to make any further adjustments to set the
performance level.
Each preset power scheme has different time-out settings for entering standby mode,
turning off the display, and turning off the hard drive. For more information on power
management options, see the Windows XP Help and Support Center (see "
Accessing
Help").
Alarms Tab
HINT: To enable audible alarms, click each Alarm Action button and select
Sound alarm.
The Low battery alarm and Critical battery alarm settings alert you with a
message when the battery charge falls below a certain percentage. When you receive
your computer, the Low battery alarm and Critical battery alarm check boxes are
selected. Dell recommends that you continue to use these settings.
Power Meter Tab
The Power Meter tab displays the current power source and amount of battery
charge remaining.
Advanced Tab
The Advanced tab allows you to:
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Power Management: Dell Inspiron 4150
● Set power icon and standby mode password options.
● Program the following functions (depending on your operating system):
❍ Prompt a user for an action (Ask me what to do).
❍ Enter standby mode.
❍ Enter hibernate mode.
❍ Shut down Windows and turn off the computer.
❍ Choose no action (None or Do nothing).
To program these functions, click an option from the corresponding drop-down menu
and then click OK.
Hibernate Tab
The Hibernate tab lets you enable hibernate mode by clicking the Enable hibernate
support check box.
Back to Contents Page
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Using the Dell Diagnostics: Dell Inspiron 4150
Back to Contents Page
Using the Dell Diagnostics
Dell™ Inspiron™ 4150
When to Use the Dell DiagnosticsFeatures of the Dell DiagnosticsStarting the Dell DiagnosticsAdvanced TestingConfirming the System Configuration Information
When to Use the Dell Diagnostics
Whenever a major component or device in your computer does not function properly,
you may have a component failure. If you are experiencing a problem with your
computer, perform the checks in "Solving Problems" and run the Dell Diagnostics
before you call Dell for technical assistance. Running the Dell Diagnostics may help
you to resolve the problem yourself quickly without having to contact Dell for
assistance.
If you are experienced with computers and know what component(s) you need to test,
simply select the appropriate diagnostic test group(s) or subtest(s). If you are unsure
about how to begin diagnosing a problem, see "
Starting the Dell Diagnostics" and
"
Advanced Testing."
Features of the Dell Diagnostics
The Dell Diagnostics helps you check your computer's hardware without any additional
equipment and without destroying any data. By using the diagnostics, you can have
confidence in your computer's operation. And if you find a problem you cannot solve
by yourself, the diagnostic tests can provide you with important information you will
need when talking to Dell's service and support personnel.
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Using the Dell Diagnostics: Dell Inspiron 4150
NOTICE: Use the Dell Diagnostics to test only your Dell™ computer. Using this
program with other computers may cause incorrect computer responses or
result in error messages.
The diagnostic test groups or subtests also have these helpful features:
●Options that let you perform quick checks or extensive tests on one or all
devices
●An option that allows you to choose the number of times a test group or subtest
is repeated
● The ability to display test results or to save them in a file
● Options to temporarily suspend testing if an error is detected, or to terminate
testing when an adjustable error limit is reached
● Extensive online Help screens that describe the tests and how to run them
● Status messages that inform you whether test groups or subtests were
completed successfully
●Error messages that appear if any problems are detected
Starting the Dell Diagnostics
The Dell Diagnostics are located on a hidden Diagnostic utility partition on your hard
drive.
HINT: If your computer cannot display a screen image, contact Dell. See your
Owner's Manual for contact information.
1. Turn off the computer.
2. If the computer is connected to a docking device (docked), undock it. See the
documentation that came with the docking device for instructions.
3. Connect the computer to an electrical outlet.
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4. Press and hold down the Dell AccessDirect™ button while you turn on the
computer.
HINT: An alternate way of starting the Dell Diagnostics is to select Diagnostics
from the
one-time boot menu.
The computer begins to run the Pre-boot System Assessment, a series of
embedded diagnostics that perform initial testing on your system board,
keyboard, hard drive, and display.
● During the assessment, answer any questions that appear.
● If a component failure is detected, the computer stops and beeps. To stop
the assessment and reboot to the operating system, press
; to
continue to the next test, press
; to retest the component that
failed, press
.
●If failures are detected during the Pre-boot System Assessment, write
down the error code(s) and then contact Dell before continuing on to the
Dell Diagnostics. See your Owner's Manual for contact information.
●If you receive a message stating that no Diagnostics utility partition has
been found, follow the instructions on the screen to run the Dell
Diagnostics from your Drivers and Utilities CD.
If the Pre-boot System Assessment completes successfully, you receive the
message Booting Dell Diagnostic Utility Partition. Press any key to
continue.
5. Press any key to start the Dell Diagnostics from the Diagnostics utility partition
on your hard drive.
6. After the Dell Diagnostics loads, the DiagnosticsMenu appears. To select an
option, highlight the option and press
, or press the key that
corresponds to the highlighted letter in the option you choose.
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Using the Dell Diagnostics: Dell Inspiron 4150
7. When you have finished running the Dell Diagnostics, press until you
return to the Diagnostics Menu. To exit the Dell Diagnostics and reboot the
computer, either type
, or highlight Exit and press .
Diagnostics Menu
OptionFunction
Test All DevicesPerforms extensive diagnostic tests or quick diagnostic
tests on all devices.
Test One DevicePerforms extensive diagnostic tests or quick diagnostic
tests on one device after you select it from a list of device
groups. After you select Test One Device, press
for
more information about a test.
Advanced TestingAllows you to modify the parameters of a test and select a
group of tests to perform. You can access online Help for
more information about Advanced Testing.
Information and Results Provides test results, test errors, version numbers of the
subtests used by the Dell Diagnostics, and additional help
on the Dell Diagnostics.
Program Options Allows you to change the settings of the Dell Diagnostics.
ExitIf the Dell Diagnostics are being run from the Diagnostics
utility partition on the hard drive, reboots the computer.
If the Dell Diagnostics are being run from a CD or floppy
disk, exits to the MS-DOS® prompt.
For a quick check of your computer, select Quick Tests from the Test All Devices or
Test One Device option. Quick Tests runs only the subtests that do not require user
interaction and that do not take a long time to run. Dell recommends that you choose
Quick Tests first to increase the odds of tracing the source of the problem quickly.
For a thorough check of your computer, select Extended Tests from the Test All Devices option.
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Using the Dell Diagnostics: Dell Inspiron 4150
To check a particular area of your computer, select Extended Tests from the Test
One Device option, or select the Advanced Testing option to customize your
test(s).
Advanced Testing
When you select Advanced Testing from the Diagnostics Menu, the following
screen appears, listing the diagnostic test groups and devices of the selected device
group, and the screen allows you to select categories from a menu. Press the arrow
keys or
to navigate the screen.
Advanced Testing Main Screen
HINT: The test groups reflect the configuration of your computer.
Information in the Advanced Testing screen is presented as follows:
●On the left side of the screen, the Device Groups area lists the diagnostic test
groups in the order they will run if you select All from the Run tests menu
category. Press
or to highlight a test group.
●On the right side of the screen, the Devices for Highlighted Group area lists
the computer's currently detected hardware and some of the relevant settings.
●Two lines at the bottom of the screen make up the menu area (see "Advanced
Testing Help Menu"). The first line lists the categories you can select; press
or to highlight a menu category. The second line gives information
about the category currently highlighted.
Advanced Testing Help Menu
For more information on using the Advanced Testing option:
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Using the Dell Diagnostics: Dell Inspiron 4150
1. Press .
2. Highlight the Help category and press
, or press the key that
corresponds to the highlighted letter in the category you choose.
Advanced Testing Help Categories
Help Category Description
MenuProvides descriptions of the main menu screen area, the device
groups, and the different diagnostic menus and commands and
instructions on how to use them.
KeysExplains the functions of the keystrokes that you can use in the
Dell Diagnostics.
Device GroupDescribes the test group that is presently highlighted in the Device
Groups area on the main menu screen. It also provides reasoning
for using some tests.
DeviceDescribes the function and purpose of the highlighted device in the
DeviceGroups area. For example, the following information
appears when you select the Device Help category for Diskette in
the DeviceGroups area:
Diskette
Drive A
The diskette disk drive device reads and writes data to
and from diskettes. Diskettes are flexible recording
media, sometimes contained in hard shells. Diskette
recording capacities are small and access times are slow
relative to hard disk drives, but they provide a
convenient means of storing and transferring data.
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TestProvides a thorough explanation of the test procedure of each
highlighted test group subtest. An example of the Diskette subtest
floppy drive Seek Test is as follows:
Diskette
Drive A - floppy drive Seek Test
This test verifies the drive's ability to position its
read/write heads. The test operates in two passes: first,
seeking from the beginning to ending cylinders
inclusively, and second, seeking alternately from the
beginning to ending cylinders with convergence towards
the middle.
Versions Lists the version numbers of the subtests that are used by the Dell
Diagnostics.
Confirming the System Configuration
Information
When you boot your computer from your Drivers and Utilities CD, the diagnostics
checks your system configuration information and displays it in the Device Groups
area on the main screen.
The following sources supply this configuration information for the diagnostics:
●The system configuration information settings (stored in NVRAM) that you
selected while using the system setup program
●Identification tests of the microprocessor, the video controller, the keyboard
controller, and other key components
●BIOS configuration information temporarily saved in RAM
Do not be concerned if the Device Groups area does not list the names of all the
components or devices you know are part of your computer. For example, you may
not see a printer listed, although you know one is attached to your computer. Instead,
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Using the Dell Diagnostics: Dell Inspiron 4150
the printer is listed as a parallel port. The computer recognizes the parallel port as
LPT1, which is an address that tells the computer where to send outgoing information
and where to look for incoming information. Because your printer is a parallel
communications device, the computer recognizes the printer by its LPT1 address and
identifies it as a parallel port. You can test your printer connection in the Parallel Ports tests.
Back to Contents Page
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Specifications: Dell Inspiron 4150
Back to Contents Page
Specifications
Dell™ Inspiron™ 4150
MicroprocessorSystem InformationPC CardMemoryPorts and ConnectorsCommunicationsVideoAudio
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Pin Assignments for I/O Connectors: Dell Inspiron 4150
Use the 9-pin serial connector to attach a serial device to the computer. The serial
connector passes data in serial format (1 bit at a time over one line). This connector
supports a variety of devices, including a serial mouse, that require serial data
transmission. If you reconfigure your hardware, you may need pin number and signal
information for the serial connector.
PinSignal I/O Definition
1DCDIData carrier detect
2RXDAIReceive data
3TXDAOTransmit data
4DTROData terminal ready
5GNDN/ASignal ground
6DSRIData set ready
7RTSORequest to send
8CTSIClear to send
9RIIRing indicator
Shell N/AN/AFrame ground
Parallel Connector
Use the 25-hole parallel connector to attach a parallel device to the computer. The
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Pin Assignments for I/O Connectors: Dell Inspiron 4150
parallel connector is used primarily for printers. The parallel connector transmits data
in parallel format, where 8 data bits (one byte) are sent simultaneously over eight
separate lines.
The parallel connector can also be configured for compatibility with the PS/2 standard.
Support for the EPP feature improves network adapter performance (adapters connect
to the computer's parallel connector and require the appropriate software drivers from
the adapter's manufacturer).
If you reconfigure your hardware, you may need pin number and signal information
for the parallel connector.
PinSignal I/O Definition
1STB#I/OStrobe
2D0I/OPrinter data bit 0
3PD1I/OPrinter data bit 1
4PD2I/OPrinter data bit 2
5PD3I/OPrinter data bit 3
6PD4I/OPrinter data bit 4
7PD5I/OPrinter data bit 5
8PD6I/OPrinter data bit 6
9PD7I/OPrinter data bit 7
10ACK#IAcknowledge
11BUSYIBusy
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Pin Assignments for I/O Connectors: Dell Inspiron 4150
12PEIPaper end
13SLCTISelect
14AFD#OAutomatic feed
15ERR#IError
16INIT#OInitialize printer
17SLIN#OSelect in
18-25 N/AN/AGround signal
ShellN/AN/AFrame ground
Docking Connector
Use this connector to attach your computer to the optional docking device.
Use the 6-hole, miniature DIN PS/2 connector to attach PS/2-compatible devices such
as a mouse, keyboard, or external numeric keypad. If you reconfigure your hardware,
you may need pin number and signal information for the PS/2 connector.
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Pin Assignments for I/O Connectors: Dell Inspiron 4150
PinSignalI/O Definition
1EXK_MSDATA I/OExternal keyboard/keypad/mouse data
2KBD_DATAIKeyboard data
3GNDN/ASignal ground
4EXK_MSPWRN/AExternal keyboard/keypad/mouse supply voltage
5EXK_MSCLKI/OExternal keyboard/keypad/mouse clock
6KBD_CLKIKeyboard clock
Shell N/AN/AChassis ground
USB Connector
Use the USB connector to attach one or more USB devices, such as a mouse, to the
computer. USB is a peripheral standard that enables automatic detection of USBcompliant peripheral devices.
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Pin Assignments for I/O Connectors: Dell Inspiron 4150
Pin SignalDefinition
1VCCCable power
2– DataN/A
3+DataN/A
4Ground Cable ground
Video Connector
Use the 15-pin video connector to attach an external monitor to the computer. If the
image does not appear on the monitor immediately, press
.
PinSignalI/O Definition
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Pin Assignments for I/O Connectors: Dell Inspiron 4150
1REDORed video
2GREENOGreen video
3BLUEOBlue video
4DDC2_MONID2 IMonitor detect ID2
5GNDN/ASignal ground
6GNDN/ASignal ground
7GNDN/ASignal ground
8GNDN/ASignal ground
9CRTVCCO5-V power source for CRT
10GNDN/ASignal ground
11M-SEN#IDigital monitor sense/monitor detect ID1
12DDC_DATAIMonitor detect serial data
13HSYNCOHorizontal synchronization
14VSYNCOVertical synchronization
15DDC_CLK1Monitor Detect serial clock
Shell N/AN/AFrame ground
S-Video TV-Out Connector
Use this connector to connect your computer to a television.
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Pin Assignments for I/O Connectors: Dell Inspiron 4150
S-Video
PinSignal
1GND
2GND
3DLUMA-L
4DCRMA-L
Composite Video
PinSignal
5NC
6DCMPS-L
7GND
Back to Contents Page
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Removing and Replacing Parts: Dell Inspiron 4150
Back to Contents Page
Removing and Replacing Parts
Dell™ Inspiron™ 4150
Before You Remove or
Replace Parts
System ComponentsPalm Rest and Display
Cover Inserts
Hard DriveMemory Modules, Mini
PCI Card, and Modem
Keyboard
Display, Display
Assembly, Display Latch,
and Hinge Covers
Palm Rest
Microprocessor Thermal Cooling
Assembly
MicroprocessorHybrid Cooling FanReserve BatterySpeakersSystem BoardBattery and Module Bay Latches
You must right-click the link for a portable document format
(PDF) file and save the file to your hard drive. Attempting to
open large PDF files through your browser causes your
computer to stop responding.
To save PDF files (files with an extension of .pdf) to your hard drive, right-click the
document title, click Save Target As in Microsoft® Internet Explorer or Save Link As in Netscape Navigator, and specify a location on your hard drive.
Right-click only the following link:
Getting Started sheet(.pdf) (2.75 MB)
Dell Inspiron 4150 Owner's Manual (.pdf) (2.34 MB)
Dell Inspiron 4150 Removing and Installing Parts (.pdf) (657 KB)
HINT: PDF files require Adobe™ Acrobat Reader, which can be downloaded from
the Adobe website at: www.adobe.com. To view a PDF file, launch Acrobat
Reader. Click File→Open and select the PDF file.
Online Documentation
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Documentation: Dell Inspiron 4150
Compiled HTML Help files (files with an extension of .chm)
require Microsoft Internet Explorer 4.0 or later.
Downloading the Inspiron 4150 Tell Me How Help
File
1. Click the appropriate button to download the zipped file and save it to your hard
drive.
806 KB
701 KB
666 KB
659 KB
651 KB
783 KB
645 KB
2. Go to the directory location you specified when you saved the file.
3. Double-click the .exe file you downloaded. The WinZip Self-Extractor dialog
box appears.
4. Specify the location to save the unzipped files to and click Unzip. A message
appears, stating that the files unzipped successfully.
5. Click OK.
6. Click Close.
Viewing Tell Me How
1. Open the folder in which you saved the file.
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Documentation: Dell Inspiron 4150
2. Double-click the filename.
Back to Contents Page
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System Board: Dell Inspiron 4150
Back to Contents Page
System Board
Dell™ Inspiron™ 4150
Removing the System Board
The system board's BIOS chip contains the service tag sequence, which is also visible
on a barcode label on the bottom of the computer. The replacement kit for the system
board includes a CD that provides a utility for transferring the service tag sequence to
the replacement system board.
NOTICE: Disconnect the computer and any attached devices from electrical
outlets, and remove any installed batteries.
NOTICE: To avoid ESD, ground yourself by using a wrist grounding strap or by
touching an unpainted metal surface on the computer.
NOTICE: Read "Preparing to Work Inside the Computer" before performing the
following procedure.
1. Remove the
hard drive.
2. Remove the
keyboard.
3. Remove the
display.
4. Remove the
palm rest.
5. Remove the
microprocessor thermal cooling assembly.
6. Remove the
microprocessor.
7. Remove the
modem, memory modules, and Mini PCI card.
8. From the bottom of the computer, remove the six M2.5 x 5-mm screws labeled
"circle B" that secure the system board to the bottom case.
9. Remove the three M2.5 x 5-mm screws labeled "circle B" that secure the fan
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System Board: Dell Inspiron 4150
guard to the bottom case.
1 fan guard
2 M2.5 x 5-mm screws (9)
10. Turn the computer over and remove the M2.5 x 5-mm screw, which is labeled
"circle B" with an arrow, by the battery connector on the front center of the
system board.
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System Board: Dell Inspiron 4150
1 M2.5 x. 5-mm screw (1)
11. Remove the
speaker assemblies from the bottom case.
12. Pull the right side of the bottom case, next to the external headphone and
microphone connectors, away from the system board as you simultaneously lift
the front of the system board out and away from the bottom case.
Replacing the System Board
1. Install the microprocessor on the replacement system board.
2. Install the replacement system board:
a. Insert the external microphone and headphone connectors through the
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System Board: Dell Inspiron 4150
bottom case.
b. Replace the six M2.5 x 5-mm screws, starting on the right side of the
bottom case.
c. Replace the fan guard, inserting the tab into the bottom case, and replace
the three M2.5 x 5-mm screws. Replacing the screw opposite the tab first
makes it easier to insert and replace the other two screws.
3. Install the modem and the microprocessor thermal cooling assembly that you
removed from the old system board.
HINT: Route cables so that they are not crimped or pinched when the complete
assembly is put back together.
4. Connect the right and left
speaker assemblies that came with the new system
board in the bottom case.
5. Replace the palm rest, the keyboard, the display, and the hard drive.
6. Replace the module bay devices and any PC Cards or plastic blanks in the PC
Card slot.
7. Insert the CD that accompanied the replacement system board into the drive,
and turn on the computer. Follow the instructions on the screen.
HINT: After installing the system board, enter the computer service tag
sequence into the BIOS of the replacement system board.
Back to Contents Page
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Before You Remove or Replace Parts: Dell Inspiron 4150
Back to Contents Page
Before You Remove or Replace Parts
Dell™ Inspiron™ 4150
Preparing to Work Inside the ComputerRecommended ToolsScrew Identification
Preparing to Work Inside the Computer
CAUTION: Only a certified service technician should perform repairs on
your computer. Damage due to servicing that is not authorized by Dell
is not covered by your warranty. Read and follow applicable safety
instructions in the Owner's Manual that came with the computer.
NOTICE: To avoid damaging the computer, perform the following steps before
you begin working inside the computer.
1. Ensure that the work surface is clean to prevent scratching the computer cover.
2. Save any work in progress and exit all open programs.
3. Turn off the computer and all attached devices.
HINT: Ensure that the computer is turned off and not in suspend mode or
hibernate mode. If you cannot shut down the computer using the computer
operating system, press and hold the power button for 4 seconds.
4. Ensure that the computer is undocked.
5. Disconnect the computer from the electrical outlet.
6. To avoid possible damage to the system board, wait 10 to 20 seconds and then
disconnect any attached devices.
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Before You Remove or Replace Parts: Dell Inspiron 4150
7. Disconnect all other external cables from the computer.
8. Remove any installed PC Cards or plastic blanks from the PC Card slot.
9. Close the display and turn the computer upside down on a flat work surface.
NOTICE: To avoid damaging the system board, you must remove the main
battery and secondary battery (if present) before you service the computer.
10. Remove the primary battery from the battery bay and the secondary battery
from the module bay, if a secondary battery is in use.
11. Remove any device installed in the module bay.
12. To dissipate any static electricity while you work, use a wrist grounding strap or
periodically touch an unpainted metal surface.
13. Handle components and cards with care. Do not touch the components or
contacts on a card. Hold a card by it edges or by its metal mounting bracket.
Hold a component such as a microprocessor by its edges, not by its pins.
Recommended Tools
The procedures in this manual require the following tools:
● #1 magnetized Phillips screwdriver
● ¼-inch flat-blade screwdriver
● Small plastic scribe
● Microprocessor extractor
● Flash BIOS update program CD
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Before You Remove or Replace Parts: Dell Inspiron 4150
1back
2right
3front
4left
Screw Identification
When you are removing and replacing components, photocopy the place mat as a tool
to lay out and keep track of the screws. The place mat provides the number of screws
and their sizes.
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Before You Remove or Replace Parts: Dell Inspiron 4150
NOTICE: When reinstalling a screw, you must use a screw of the correct
diameter and length. Make sure that the screw is properly aligned with its
corresponding hole, and avoid over tightening.
Hard Drive Door:
(1 each)
Keyboard to
Bottom Case:
(5 each)
Display Bezel:
(6 each)
Rubber Screw Covers (6
each)
Hinge Bracket to Bottom
Case:
(5 each)
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Before You Remove or Replace Parts: Dell Inspiron 4150
Display Assembly to Top
Cover:
(5 each)
Display-Feed Flex Cable:
(4 each)
Palm Rest to
Bottom Case:
(5 each) (3 each)
Hybrid Cooling Fan:
(2 each) (1 each)
System Board to Bottom
Case:
(10 each)
Modem to
System Board:
(2 each)
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Before You Remove or Replace Parts: Dell Inspiron 4150
Display Latch:
(2 each) (2 each)
Memory Module Cover:
(2 captive screws)
(1 each)
The single screw is one of
the five keyboard screws.
Back to Contents Page
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