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The Integrated Dell™ Remote Access Controller (iDRAC) is a systems
management hardware and software solution that provides remote management
capabilities, crashed system recovery, and power control functions for Dell
PowerEdge™ systems.
The iDRAC uses an integrated System-on-Chip microprocessor for the remote
monitor/control system. The iDRAC co-exists on the system board with the
managed PowerEdge server. The server operating system is concerned with
executing applications; the iDRAC is concerned with monitoring and managing
the server’s environment and state outside of the operating system.
You can configure the iDRAC to send you an e-mail or Simple Network
Management Protocol (SNMP) trap alert for warnings or errors. To help you
diagnose the probable cause of a system crash, iDRAC can log event data and
capture an image of the screen when it detects that the system has crashed.
Managed servers are installed in a Dell M1000e system enclosure (chassis) with
modular power supplies, cooling fans, and a chassis management controller
(CMC). The CMC monitors and manages all components installed in the
chassis. A redundant CMC can be added to provide hot failover if the primary
CMC fails. The chassis provides access to the iDRACs through its LCD display,
local console connections, and its web interface.
All network connections to the iDRAC are through the CMC network interface
(CMC RJ45 connection port labelled "GB1"). The CMC routes traffic to the
iDRACs on its servers through a private, internal network. This private
management network is outside of the server’s data path and outside of the
operating system’s control, that is, out-of-band. The managed servers’ inband
network interfaces are accessed through I/O modules (IOMs) installed in the
chassis.
iDRAC Overview23
The iDRAC network interface is disabled by default. It must be configured
before the iDRAC is accessible. After the iDRAC is enabled and configured on
the network, it can be accessed at its assigned IP address with the iDRAC web
interface, telnet or SSH, and supported network management protocols, such as
Intelligent Platform Management Interface (IPMI).
iDRAC Management Features
The iDRAC provides the following management features:
•Dynamic Domain Name System (DDNS) registration
•Remote system management and monitoring using a Web interface, the local
RACADM command line interface via console redirection, and the SM-CLP
command line over a telnet/SSH connection
•Support for Microsoft
iDRAC user IDs and passwords in Active Directory using the standard
schema or an extended schema
•Console Redirection — Provides remote system keyboard, video, and mouse
functions
•Virtual Media — Enables a managed server to access a local media drive on
the management station or ISO CD/DVD images on a network share
•Monitoring — Provides access to system information and status of
components
•Access to system logs — Provides access to the system event log, the iDRAC
log, and the last crash screen of the crashed or unresponsive system that is
independent of the operating system state
•Dell OpenManage™ software integration — Enables you to launch the
iDRAC Web interface from Dell OpenManage Server Administrator or IT
Assistant
•iDRAC alert — Alerts you to potential managed node issues through an email message or SNMP trap
•Remote power management — Provides remote power management
functions, such as shutdown and reset, from a management console
•Single Sign-On from CMC Web interface — Once credentials are accepted
by CMC, users can access any iDRAC without additional login
®
Active Directory® authentication — Centralizes
24iDRAC Overview
NOTE: If a warning window appears during the Single Sign-On process, it
must be bypassed within 20 seconds or Single Sign-On will fail.
•One-to-Many firmware update – Enables user configurable update of more
than one iDRAC using CMC GUI and command line
•Intelligent Platform Management Interface (IPMI) support
•Secure Sockets Layer (SSL) encryption — Provides secure remote system
management through the Web interface
•Password-level security management — Prevents unauthorized access to a
remote system
•Role-based authority — Provides assignable permissions for different
systems management tasks
iDRAC Security Features
The iDRAC provides the following security features:
•User authentication through Microsoft Active Directory (optional) or
hardware-stored user IDs and passwords
•Role-based authority, which enables an administrator to configure specific
privileges for each user
•User ID and password configuration through the Web interface or SM-CLP
•SM-CLP and Web interfaces, which support 128-bit and 40-bit encryption
(for countries where 128 bit is not acceptable), using the SSL 3.0 standard
•Session time-out configuration (in seconds) through the Web interface or
SM-CLP
•Configurable IP ports (where applicable)
NOTE: Telnet does not support SSL encryption.
•Secure Shell (SSH), which uses an encrypted transport layer for higher
security
•Login failure limits per IP address, with login blocking from the IP address
when the limit is exceeded
•Limited IP address range for clients connecting to the iDRAC
iDRAC Overview25
iDRAC Firmware Improvements
The following improvements have been made to the iDRAC firmware:
•Major improvements in Active Directory lookup performance
•Improved responsiveness of TCP-IP networking stack
•Improved health status interface between iDRAC and CMC
•Security improvements using multiple third-party analysis tools
Supported Platforms
The iDRAC supports the following PowerEdge systems in the Dell PowerEdge
M1000e system enclosure:
•PowerEdge M600
•PowerEdge M605
•PowerEdge M805
•PowerEdge M905
Check the iDRAC Readme file and the Dell PowerEdge Compatibility Guide
located on the Dell Support website at support.dell.com for the latest supported
platforms.
Supported Operating Systems
Table 1-1 lists the operating systems that support the iDRAC.
See the Dell OpenManage Server Administrator Compatibility Guide located on
the Dell Support website at support.dell.com for the latest information.
26iDRAC Overview
Table 1-1. Supported Operating Systems
Operating System
Family
Microsoft
Windows
Operating System
Microsoft
(32-bit x86) Editions with SP2
Microsoft Windows Server 2003 Web, Standard and Enterprise
(32-bit x86) Editions with SP2
Microsoft Windows Server 2003 Standard and Enterprise (x64)
Editions with SP2
Microsoft Windows Storage Server 2003 R2 Express, Workgroup,
Standard, and Enterprise x64 Editions
Microsoft Windows Server 2008 Web, Standard, and Enterprise
(32-bit x86) Editions
Microsoft Windows Server 2008 Web, Standard, Enterprise and
Datacenter (x64) Editions
®
Windows Server® 2003 R2 Standard and Enterprise
NOTE: When installing Windows Server 2003 with Service Pack 1,
be aware of changes to DCOM security settings. For more
information, see article 903220 from the Microsoft Support website
at support.microsoft.com/kb/903220.
®
Red Hat
SUSE® Linux Enterprise Server 10 (Gold) (x86_64)
VMwareESX(i) 3.5 U2 or later
Linux®Enterprise Linux WS, ES, and AS (version 4) (x86 and x86_64)
Enterprise Linux 5 (x86 and x86-64)
Supported Web Browsers
Table 1-2 lists the Web browsers that are supported as iDRAC clients.
See the iDRAC Readme file and the Dell OpenManage Server Administrator Compatibility Guide located on the Dell Support website at support.dell.com
for the latest information.
NOTE: Due to serious security flaws, support for SSL 2.0 has been discontinued.
Your browser must be configured to enable SSL 3.0 in order to work properly.
iDRAC Overview27
Table 1-2. Supported Web Browsers
Operating System Supported Web Browser
®
WindowsInternet Explorer
Windows XP and Windows 2003 R2 SP2 only
Internet Explorer 7.0 for Windows Vista, Windows XP,
Windows 2003 R2 SP2, and Windows Server 2008 only
Mozilla Firefox 2.0 for Windows (Java vKVM/vMedia
console only)
LinuxMozilla Firefox 1.5 on SUSE Linux (version 10) only
Mozilla Firefox 2.0 on Red Hat Enterprise Linux 4 and 5
(32-bit or 64-bit) and SUSE Linux Enterprise Server 10
(32-bit or 64-bit)
6.0 with Service Pack 2 (SP2) for
Supported Remote Access Connections
Table 1-3 lists the connection features.
Table 1-3. Supported Remote Access Connections
ConnectionFeatures
iDRAC NIC
• 10Mbps/100Mbs/1Gbps Ethernet via CMC Gb Ethernet port
• DHCP support
• SNMP traps and e-mail event notification
• Support for SM-CLP (telnet or SSH) command shell for
operations such as iDRAC configuration, system boot, reset,
power-on, and shutdown commands
• Support for IPMI utilities such as ipmitool and ipmishell
iDRAC Ports
Table 1-4 lists the ports iDRAC listens on for connections. Table 1-5 identifies
the ports that the iDRAC uses as a client. This information is required when
opening firewalls for remote access to an iDRAC.
28iDRAC Overview
Table 1-4. iDRAC Server Listening Ports
Port NumberFunction
22*
23*
80*
443*
623
3668*, 3669*
3770*, 3771*
5900*
5901*
* Configurable port
Table 1-5. iDRAC Client Ports
Port NumberFunction
25
53
68
69
162
636
3269
Secure Shell (SSH)
Teln et
HTTP
HTTPS
RMCP/RMCP+
Virtual Media Service
Virtual Media Secure Service
Console Redirection keyboard/mouse
Console Redirection video
SMTP
DNS
DHCP-assigned IP address
TFTP
SNMP trap
LDAPS
LDAPS for global catalog (GC)
Other Documents You May Need
In addition to this User Guide, the following documents provide additional
information about the setup and operation of the iDRAC in your system:
•The iDRAC online help provides information about using the Web interface.
iDRAC Overview29
•The
Dell Chassis Management Controller User Guide
provides information
about using the controller that manages all modules in the chassis containing
your PowerEdge server.
•The
Dell OpenManage IT Assistant User’s Guide
provides information about
using IT Assistant.
•The
Dell OpenManage Server Administrator User’s Guide
provides
information about installing and using Server Administrator.
•The
Dell Update Packages User’s Guide
provides information about
obtaining and using Dell Update Packages as part of your system update
strategy.
The following system documents are also available to provide more information
about the system in which your iDRAC is installed:
•The
Product Information Guide
provides important safety and regulatory
information. Warranty information may be included within this document or
as a separate document.
•The
Rack Installation Guide
and
Rack Installation Instructions
included with
your rack solution describe how to install your system into a rack.
•The
Getting Started Guide
provides an overview of system features, setting
up your system, and technical specifications.
•The
Hardware Owner’s Manual
provides information about system features
and describes how to troubleshoot the system and install or replace system
components.
•Systems management software documentation describes the features,
requirements, installation, and basic operation of the software.
•Operating system documentation describes how to install (if necessary),
configure, and use the operating system software.
•Documentation for any components you purchased separately provides
information to configure and install these options.
•Updates are sometimes included with the system to describe changes to the
system, software, and/or documentation.
NOTE: Always read the updates first because they often supersede
information in other documents.
30iDRAC Overview
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