DELL GXpro User Guide

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Information in this document is subject to change without notice.
1991–199 6 Del l Computer Corporation. All rights reserved.
Reproduc ti on in any manner what s oever without the wr itten permission of Dell Comput er Corporation is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and OptiPlex are registered t rademarks and DellWa r e is a registered service mark of D ell
Computer Corporation; Intel and Pentium are registered trademar ks and Intel486, Intel386, IntelDX2, and IntelDX4 are trademarks of Intel Corporation; Windo ws for W orkgroups is a trademark a nd Micr osof t, MS-DOS, Windows, and W indows N T are regi stered t rademarks of Micr osoft Corporation; IBM and OS/2 are registered trademarks of International Business Machines Corporation; UNIX is a registered trade mark of U NIX System Laboratories, Inc., a wholly owned subsidiary of Novell, Inc.; Novell and NetWare are registered trademarks of Novell, Inc.; VESA is a registered trademar k and VL- Bu s is a trademark of Video Electronics Standards Association; 3Com is a registered trad emark of 3Com Corpor ation.
Other trademarks and trade na mes may be used in this document to refer to either the entitie s claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.
Septembe r 1996 P/N 99153 Rev. A02

Safety Instructions

se the foll owing safety guidelines to help pr otect
U
your computer’ s system from potentia l damage and to ensure your own personal safety.
W
hen Using Your Computer System
As you use your computer syste m, observe the foll owing safety gu idelin es:
To help avoid damaging your c omputer, be sure the
voltage s elec tion s wit ch on t he power s uppl y is set to match t h e alternating current (AC) power available at your location:
— 115 volts (V)/6 0 hertz (Hz) in mo st of North and
South America and some Far Eas tern countries such as Japan, South Korea, and Taiwan
— 230 V/50 Hz in most of Europe, the Middle
East, and the Far East
Also be sure your monitor and attached peripherals are electrically rated to operate with the AC power available in your location.
To help avoid possi ble damage to the system board,
wait five seconds aft er turning off the system befo re removing a component from the system board or dis­connecting a peripheral device from the computer.
To help prevent electric shock, plug the computer
and peripheral power cables into properly grounded power sources. These cables are equipped with 3­prong plugs to en su re proper grounding. Do not use adapter plu gs or remove the grounding prong from a cable. If you must use an extension cable, use a 3­wire cable with properly grounded plugs.
To help protect your comput er s ys tem from sudden,
tran sient in creases and decreases in ele ctrical power, use a surge suppressor, line conditioner, or un­interruptible power supply.
Be sure nothing rests on your c omputer system’s
cables an d that the cables are not lo cated where they can be stepped on or tripped over.
Do not spill food or liquids on your computer. If the
computer gets wet, consult your
Troublesh ooting Guide.
Do not push any objects into the openings of your
computer. Doing so can cause fire or electric shock by shorting out interior components.
Keep your computer away from radiators and heat
sources. Also, do not block cooling vents. Avoid placing loose papers underneath your computer; do not place your computer in a cl osed-in wall unit or on a bed, sofa, or rug.
Diagnostics and

Ergonomic Computing Habits

WARNING: Improper or prolonged keyboard use may result in injury.
For comfort and efficiency, observe the following ergo­nomic guidelines when s etting up and using your computer syste m:
Position your system so that the monitor and key-
board are directly in front of you as you work. Special shelves are available (from Dell and oth er sources) to help you cor r ectly position your keyboard.
Set the monitor at a comfortable viewing distanc e
(usually 510 to 610 millimeters [20 to 24 inches] from your eyes).
Make s u re th e mo nitor sc re en is at eye leve l or
slightly lower when you are sitting in front of the monitor.
v
Adjust the til t of the monitor, its contrast and bright-
ness settings, and the lighting around you (such as overhead light s, desk lamps, and the curta ins or blinds on nearb y windows ) to mi nimize reflections and glare on the monitor screen.
Use a chair that provides good lower back support.
Keep your forearms horizon tal with your wrists in a
neutral, co mfortable position while using the key­board or mouse.
Always leave space to res t your hands while using
the keyboard or mouse.
wrists relaxed and flat
Let your upper arms hang naturally at your sides.
Sit erect, with your feet resting on the floo r and your
thighs level. When sitting, make sure the weight of your legs is on
your feet and not on the front of your chair s eat. Adjust your chair’ s height or use a footrest, if neces­sary, to maintain proper posture.
Vary your work acti vities. Try to organize your
work so that you do not have to type for ex tended periods of time. When you stop typing, try to do things that use both hands.
monit or screen at or belo w eye level
monit or and keyb oard posit ioned directly in front of user
arms at desk level
vi
feet flat on the floor
W
hen Working Inside Your Computer
Before you remove the compute r cover, perform the fol­lowing steps in the sequence indicated:
CAUTIONS: Do not attempt to service the computer system yourself, except as explained in this guide and elsewhere in Dell documentation. Always follow installation and servicing instru c t io n s cl o s el y.
To help avoid p ossible damage to the system board, wait five seconds after turning off the system before removing a component from the system board or disconnecting a peripheral device from the comp u ter.
1. Turn off your computer and any peripheral s.
2. Disconnect your computer and peripherals from their power sources. Also disconnect any tele­phone or telecommunication lines from the com­puter.
Doing so reduces the po tential for personal injury or shock.
3. Touch an unpainted m e tal s urface on the cha ssis, such as the metal around the card-slot openings at the back of the computer, before touching any­thing inside your computer.
While you work, periodically touch an unpainted metal s u rfa c e on th e co mp u ter chassis to dis si p ate any static ele ctricity tha t mi ght harm internal components.
In addition, ta ke note of these safety guidelines when appropriate:
When you disconnect a cable, pull on its connector
or on its strain-relief loop, not on the cable itself. Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before disconnecting the cable. As you pull connectors apart, keep them evenly aligned to avoid bending an y connector pins. Also, before you connect a cable, make sure both connectors are correctly oriented and aligned.
Handle components and cards with care. Don’t
touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracke t. Hold a comp o n ent such as a microprocessor chip by its edges, not by its pins.

Protecting Against Electrostatic Discharge

Static electricity can harm delicate components inside your computer. T o prevent static damage , discharge static electricity from your body before you touch any of your computer’ s electronic components , such as the microprocessor. You can do so by touc hing an unpain ted metal surface on the computer chassis.
As you continue to work inside the computer, periodi­cally touch an unpainted metal surface to remove any static charge your body may have accumulated.
In addition to the preceding precautions, you can also take the followin g steps to prevent damage from electro­static discharge (ESD):
When unpacking a stati c-sensitive component from
its shipping carton, do not remove the component’s antistatic packing material until you are ready to install the component in your computer. Just before unwrapping the antistatic packaging, be sure to dis­charge static el ec tricity from your body.
When transportin g a sens itive compone nt, firs t place
it in an an ti s t at ic contai n er or packag in g . Handle all sensi tive c omponen ts in a sta tic-s afe ar ea.
If possible, use antistatic floor pads and workbench pads.
The following caution may appear throughout this docu­ment to remind you of these precautions:
CAUTION: See “Protecting Against Electrostatic Discharge” in the safety instructions at the front of this guide.
vii
viii

Preface

A
bout This Guide
This guide is int ended for anyone who uses a Dell Opti­Plex GX first-time and expe rienced computer users who want to learn about the f ea tures and operation of the systems or who want to upgrade their computers. The chapters and append i xe s ar e s u mmarized as f o ll ows:
Everyone should rea d Chapter 1, “Introduct ion,” for
an overview of the system features, a description of the controls and indicators on the front panel, and a general discussion of connecting external devices to the back panel o f the compu t er.
Everyone should read the first few sections of Chap-
ter 2, “Using the Software Support Uti lities,” to find out whic h Dell utilities and bus-mast er ing integrated drive electr onics (IDE) drivers have been included with the system. Only users who want to use one of the utili ti es or bu s-ma ste ring drive rs need to read th e rest of Chapter 2.
Everyone should rea d the first several sect ions of
Chapter 3 , “Using th e System Setup Program,” to familiarize themselves with this important program. Only users who want to make configurat ion changes to their s ystem or who want to use the pass word fea­tures need to read the rest of Chapter 3.
Users who add or re move an Industry-S tandard Archite c-
ture (ISA) expansion card s hould read Chapter 4, “Using the ISA Configuration Utili ty.”
Users who want to con nec t th eir syst em to a net work
should read Chapte r 5, “Using t he Networ k Inte rfa ce Controller.” This chapter provides information on connecting the system to a network, con f iguring the network interface control ler (NIC), i nstalli ng driv ers for the NIC, and running the NIC diagnostics.
computer system. It can be used by both
pro
Users who need information on the integrated sound
featu re s of th e co mputer s y ste m sh o ul d re ad Chap ­ter 6, “Using the Integr ated Audio Controller.” Chapter 6 provide s information on connec ting audio equipment to y our computer , in stalli ng audio dr ivers, and reco n f ig uring the in tegrated audio controller.
Chapter 7, “Working Inside Your Computer,” Chap-
ter 8, “Installing System Board Options,” and Chapter 9, “Insta ll ing Drive s,” are i nte nded for user s who want to install or remove options inside the computer, such as dual in-line memory modules (DIMMs), expansion cards, or dri ves.
Appendix A, “Technical S pecifications,” and
Appendix B, “Hardware Configuration Features,” are intended prima rily as refe rence ma teria l for users interested in learning more about the details of the system. User s who add internal options may need t o refer to Appendix B to change jumper or switch settings.
Appendix C, “ISA Configurat ion Utilit y Messag es,”
describes error messages generated by the ISA Con­figuration Utili ty (ICU), possible causes, and correc tive actio n s.
Appendix D, “Maintaining the System,” describes
preventive maint enance procedures that you s hould perform regularl y to kee p your computer system in top operating condition.
Appendix E, “Regulatory Notices,” is for users who
are interested in which regulatory agencies have tested and approved the Dell OptiPlex GX systems.
Appendix F, “Warranties and Return Policy,”
describes the warranty for your Dell system and the “Total Satisfaction” Return Policy.
pro
ix
The Glossary provides definitions of terms, acro-
nyms, and abbreviations used in this gui de.
W
arranty and Return Policy
Information
Dell Computer Corporation (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry­standard pract ices. For information about the Dell warranty for your system, se e Appe ndix F, “W arranties and Return Poli cy. ”
O
ther Documents You May Need
Besides this included with your system:
The
instructions for setting up your compute r system. The
detailed answers to questions that ar e often asked b y Dell com pu t er users. Be sur e to r ead th e se cards before calling Dell for techni ca l ass is tance.
The
includes trouble shooting proc edures and inst ructions for using the diskette-based diagnostics computer system.
The
instructions for using the application programs that take advantage of the computer’s integrated sound feature. These programs ar e installed on your hard­disk drive.
Video card documentation from the card manufac-
turer describes the video drivers included with the system. Only users who want to use or change a video driver need to read this documentat ion in detail.
You may also have one or more of the following documents.
NOTE: Documentation upda tes are someti mes included with your syst em to describe changes to your system or software. Always read these up dates
User’ s Guide
Getting Started
Fre quently Asked Questions
Diagnostics and Troubleshooting Guide
Dell Integrated A udio User’s Guide
, the following doc umentat ion is
sheet pr ovi d es st ep - b y-step
card s pr o vide
to test your
prov i des
before
consulting any
other documentation because the updates often contain the lat­est information.
Operating system documentation is included if you
ordered your operating system software from Dell. This documentation describes how to instal l (if nec­essary), configure, and us e your operating system software.
Documentation is included with any options you
purchase separately from your system. This docu­mentation includes information that you nee d to configure and install these options in your Dell com­puter. Installatio n instructions for the options are included in this
Technical information files—so metimes called
“readme” files—may be ins talled on your hard-disk drive to provide last-minute updates about technical changes to your system or advanced technical refer­ence material intended for experienced users or technicians.
N
otational Conventions
The following subsections list notational conventions used in this document.
Use r’s Gui de
.

Warnings, Cautions, and Notes

Throughout this guide, there may be blocks of text printed in bold type within boxes or in italic type. These blocks are warnings, cautions, and notes, and they are used as follows:
WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem.
CAUTION: A CAUTION indicates either poten­tial damage to hardware or los s of data and tells you how to avoid the problem.
NOTE: A NOTE indicates important info rmation that helps you make better use of your computer system.
x

Typographical Conventions

The following list defines (where appropriate) and illus­trates typo graphical conventions used as visual cues for specific elements of text throughout this document:
Keycaps
keyboard, a re pre sent ed i n up percase a nd enc losed in angle brackets .
Example : <
Key combinations
simultaneo usl y (unless otherwise in dicated) to per­form a single function.
Example : < All
VETICA
Example :
Commands
ence purposes only and are not intended to be typed at that parti cular point in the discussion.
Example: “Use the In contrast, comma nds presented in the Courier
font are intend ed to be typed a s part of an instruct ion. Example: “Type format a: to format the diskette in
drive A.”
Filenames
lowercase bold. Examples:
, the labeli ng that appears on the keys on a
>
ENTER
are series of keys to be pressed
CTRL><ALT><ENTER
items on a menu screen
font and in uppercase bold.
SETUP PASSWORD
presented in l owercase bold are for re fer-
format
and
directory names
autoexec.bat
>
are prese nted in the
category
command t o . . . .”
are prese nt ed in
c:\windows
and
HEL-
Syntax lines
possible paramet ers. Commands are displayed in lowercase bold; variable parameter s (those for which you substitute a value) are displayed in lowercase italics; constant parameters are displayed in lower­case bold. The brac k ets indicate items that are optional.
Example:
Command lines
include one or more of the command’s possible parameters. Command li nes are presented in the Courier font.
Example:
Screen text
monitor or display. It can be a system message, for example, or it can be text that you are instructed to type as part of a command (referred to as a
line)
Example: “Type md c:\dos, and then press <
ENTER
Example: The following messa ge appears on your screen:
No boot devic e available
Variables
value. They ar e pr esented in it al i cs. Example: DIMM n (where n represen ts the DIMM
socket designation)
consist of a command and all its
del
del c:\myfile.doc
is text that appears on the screen of your
. Screen text is presented in the Courier font.
>.”
are placeholder s f or which y ou subs titut e a
:
[
] [
drive
path]filename
consist of a comman d and may
[/p]
command
xi
xii

Contents

Chapter 1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
System Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Important Note to Windows 95 User s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Using the Floor Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Back Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Connecting External Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Security Cable Slot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Chapter 2
Using the Software Support Utilities . . . . . . . . . . . . . . . . . . . . . . . 2-1
Software Support Utilities on Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Dell-Installed Software Support Uti lities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Backing Up the Software Support Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
System Utilities and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Asset Tag Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Installing the Asset Tag Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Using the Asset Tag Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Auto Power On Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Installing the Auto Power On Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Dell AutoShutdown Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
How AutoShutdown Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
If Your Operating System Locks Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Dell Thermal Shutdown Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
How Thermal Shutdown Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Installing the Dell AutoShutdown and Thermal Shutdown Services. . . . . . . . . . 2-4
Removing a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
xiii
Dell Energy Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Installing the Dell Energy Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Bus-Mastering IDE Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Windows NT 3.5x. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
OS/2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Chapter 3
Using the System Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Entering the System Setup Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
System Setup Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Using the System Setup Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
System Setup Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Diskette Drive A and Diskette Drive B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Drive A Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Drives: Primary and Secondary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
EIDE Devices Other Than Hard-Disk Drives . . . . . . . . . . . . . . . . . . . . . . . 3-5
EIDE Hard-Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
If You Have a Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Base Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Extended Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Reserved Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Fast Video BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
CPU Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Num Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Keyboard Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
System Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Password Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Boot Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Setup Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Auto Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Saving Monitor Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Saving EIDE Hard-Disk Drive Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Sound. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
NIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Serial Port 1 and Serial Port 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
xiv
Parallel Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Parallel Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
IDE Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Speaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
System Data Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Using the System Password Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Assigning a System Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Using Your System Password to Secure Your System . . . . . . . . . . . . . . . . . . . 3-12
Deleting or Changing an Existing System Password. . . . . . . . . . . . . . . . . . . . . 3-12
Using the Setup Password Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Assigning a Setup Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Operating With a Setup Password Enabled . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Deleting or Changing an Existing Setup Password . . . . . . . . . . . . . . . . . . . . . . 3-13
Disabling a Forgotten Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Responding to Error Mess ages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Chapter 4
Using the ISA Configuration Utility . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Quick Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
About the ICU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
ISA Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
When to Run the ICU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Preparing to Use the ICU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Backing Up the ISA Configuration Utility Diskette . . . . . . . . . . . . . . . . . . . . . . 4-3
Starting the ICU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Accessing Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Making Selections in the ICU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Adding a Listed Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Adding an Unlisted Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Modifying a Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Removing a Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Viewing Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Saving the System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Exiting From the ICU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Advanced Features of the ICU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Locking and Unlocking Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Locking and Unlocking All Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Locking and Unlocking Configuration Resources . . . . . . . . . . . . . . . . . . . 4-11
xv
Modifying the Configuration Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Using Image Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Loading an Image File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Saving an Image to a File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Chapter 5
Using the Network Interface Controller. . . . . . . . . . . . . . . . . . . . . 5-1
Connecting to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Configuring the NIC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Using Install to Change Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Installing Network Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
NetWare Drivers and Client Software. . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Novell
Determining an Adapter’s Port Address . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Client Workstation With Built-In 3Com PCI Network Adapter Only. . . . . 5-3
Client Workstation With Multiple 3Com PCI Network Adapters. . . . . . . . 5-4
Server With Built-In 3Com PCI Network Adapter Only. . . . . . . . . . . . . . . 5-4
Server With Multiple 3Com PCI Network Adapters. . . . . . . . . . . . . . . . . . 5-5
Windows NT 3.51 Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Installing Drivers During Operating System Installation . . . . . . . . . . . . . . 5-6
Installi ng Dr ivers Subsequent to Operating System Installation. . . . . . . . . 5-6
Installing Other Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Running the NIC Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Running the Group 1 Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Running the Group 3 Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Setting Up an Echo Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Running the Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Changing the Test Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
What to Do If a Test Fails. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Chapter 6
Using the Integrated Audio Controller. . . . . . . . . . . . . . . . . . . . . . 6-1
Using System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Reverting to an Earlier BIOS Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Connecting Audi o Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Microphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Record/Playback Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
CD-ROM Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
xvi
Adjusting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Adjusting Volume in Microsoft Windows NT 4.0 and Windows 95 . . . . . . . . . 6-3
Adjusting Volume in Microsoft Windows NT 3.51. . . . . . . . . . . . . . . . . . . . . . . 6-3
Adjusting Volume in Microsoft Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Adjusting Volume in MS-DOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Using the Dell-Installed Audio Application Programs . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Configuring the Integrated Audio Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Installing Audio Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
MS-DOS, Windows 3.1x, and Windows for Workgroups. . . . . . . . . . . . . . . . . . 6-6
Windows NT 3.51 and 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Chapter 7
Working Inside Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Safety First—For You and Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Removing the Computer Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Replacing the Computer Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Unpacking Your Hardware Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Inside Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Removing and Replacing the Expansion-Card Cage . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Removing the Expansion-Card Cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Replacing the Expansion-Card Cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Rotating the Power Supply Away From the System Board . . . . . . . . . . . . . . . . . . . . 7-6
Chapter 8
Installing System Board Options . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Expansion Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Installing an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Removing an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Adding Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
DIMM Installation Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Performing a Memory Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Installing a DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Removing a DIMM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Microprocessor Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Upgrading the System Board Microprocessor. . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
xvii
Adding a Secondary Micr oprocessor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Installing the Microprocessor Add-In Card . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Upgrading the Secondary Microprocessor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12
Replacing the System Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
Chapter 9
Installing Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Determining the Boot Diskette Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Configuring Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Jumpers and Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Removing and Replacing Front-Panel Inserts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Connecting Driv es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Installing Drives in the Drive Cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Installing a Drive That Uses a Built-In Drive Interface in a
5.25-Inch Drive Bay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Installing a Diskette Drive on the 3.5-Inch Bracket . . . . . . . . . . . . . . . . . . . . . . 9-6
Installing an Internal Tape Drive or CD-ROM Drive
That Uses a Controller Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Installing an External Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Installing an EIDE Hard-Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
EIDE Drive Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
Installing an EIDE Hard-Di sk Drive in the Hard-Disk Drive Bracket . . . 9-10
Partitio ning and Logically Formatting Your EIDE Hard-Disk Drive. . . . . . . . 9-12
Installing SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12
SCSI Configuration Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12
SCSI ID Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12
SCSI Cable and SCSI Terminators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-13
General Procedure for Installing SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . . 9-14
Partitioning and Formatting SCSI Hard-Disk Drives . . . . . . . . . . . . . . . . . . . . 9-15
Appendix A
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
xviii
Appendix B
Hardware Configuration Features . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Jumpers and Switches—A General Explanation. . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1
Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1
Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1
System Board Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3
I/O Ports and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-5
Serial and Parallel Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-5
Adding an Expansion Ca rd Containing Serial or Parallel Ports. . . . . . . . . .B-5
Serial Port Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-6
Parallel Port Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-6
Keyboard and Mouse Connect ors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-7
Keyboard Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-7
Mouse Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-8
Video Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-8
Interrupt Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-8
Memory Allocations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-9
Appendix C
Beep Codes and System Messages. . . . . . . . . . . . . . . . . . . . . . . . C-1
New Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-1
Beep Code Update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-1
Additional System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-1
ISA Configuration Utility Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-3
ICU Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-3
Configuration Manager Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-9
Appendix D
Maintaining the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
Data Preservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-1
Scheduling Bac kups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-1
Backup Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-1
Recovering Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-1
Cleaning System Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-2
Recommended Tools and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-2
Cleaning the Computer, Monitor, and Keyboard Exteriors . . . . . . . . . . . . . . . . .D-2
Cleaning Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-3
xix
Environmental Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-3
Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-3
Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-3
Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-3
Dust and Particles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
Corrosion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
ESD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
Electromagnetic and Radio Frequency Interference . . . . . . . . . . . . . . . . . . . . . . D-4
Magnetism. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-5
Shock and Vibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-5
Power Source Interruptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-5
Power Protection Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6
Surge Protectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6
Line Conditi oners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6
Uninterruptible Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6
Appendix E
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
Class B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
IC Notice (Canada Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-2
EN 55022 Complian ce (Czech Republic Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-2
CE Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-3
VCCI Notices (Japan Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-3
Class 1 Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-3
Class 2 Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-3
Korean Regulatory Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-4
Class A Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-4
Class B Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-4
Polish Center for Testing and Certification Notice . . . . . . . . . . . . . . . . . . . . . . . . . . E-4
8ZNBHBOJB1PMTLJFHP$FOUSVN#BEBËJ$FSUZGJLBDKJ 1P[PTUBFJOTUSVLDKFCF[QJFD[FËTUXB
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-4
. . . . . . . . . . . . . . . . . . . . . . . . E-4
xx
Appendix F
Warranties and Return Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
Limited Three-Year Warranty (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
Coverage During Year One . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
Coverage During Years Two and Three . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-2
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-2
Limited Three-Year Warranty (Canada Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-2
Coverage During Year One . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-3
Coverage During Years Two and Three . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-3
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-3
“Total Satisfaction” Return Policy (U.S. and Canada Only) . . . . . . . . . . . . . . . . . . . F-4
Glossary
Index
Figures
Figure 1-1. Attaching the Floor Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Figure 1-2. Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Figure 1-3. Security Cable Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Figure 3-1. System Setup Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Figure 4-1. ICU Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Figure 4-2. Add Network Card Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Figure 4-3. Card Configuration Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Figure 4-4. Configuration Settings Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Figure 4-5. Available Settings List Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Figure 4-6. Configuration Settings Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Figure 4-7. Specify Interrupt Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Figure 4-8. Specify Interrupt List Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Figure 4-9. Specify Memory Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Figure 4-10. System Resource Usage Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Figure 4-11. Card Resource Usage Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Figure 5-1. I/O Ports and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Figure 6-1. Audio Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Figure 6-2. ICU Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Figure 7-1. Padlock Installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Figure 7-2. Removing the Computer Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Figure 7-3. Replacing the Computer Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
xxi
Figure 7-4. Computer Orientation View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Figure 7-5. Inside the Chassis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Figure 7-6. Removing the Expansion-Card Cage. . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Figure 7-7. Rotating the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Figure 8-1. System Board Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Figure 8-2. Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Figure 8-3. Riser-Board Expansion-Card Connectors . . . . . . . . . . . . . . . . . . . . . 8-2
Figure 8-4. Removing the Filler Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Figure 8-5. Installing an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Figure 8-6. DIMMs and DIMM Sockets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Figure 8-7. Installing a DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Figure 8-8. Removing a DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Figure 8-9. Microprocessor Securing Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Figure 8-10. Removing the Microprocessor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Figure 8-11. Pin-1 Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Figure 8-12. Installing the Microprocessor Chip . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Figure 8-13. Installing the Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
Figure 8-14. Removing the Terminator Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Figure 8-15. Installi ng the Secondary Microprocessor Card . . . . . . . . . . . . . . . . 8-12
Figure 8-16. System Battery and Battery Socket . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Figure 9-1. Drive Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Figure 9-2. Removing a Front-Panel Insert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Figure 9-3. DC Power Cable Connect or. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Figure 9-4. Drive Interface Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Figure 9-5. Attaching Diskette Drive or Tape Drive Cables . . . . . . . . . . . . . . . . 9-5
Figure 9-6. Installing a Drive on the 3.5-Inch Bracket. . . . . . . . . . . . . . . . . . . . . 9-6
Figure 9-7. External Tape-Drive Cable Connections . . . . . . . . . . . . . . . . . . . . . . 9-8
Figure 9-8. Connecting the Y- Sh aped Power Cable Extension . . . . . . . . . . . . . . 9-9
Figure 9-9. Removing the Hard-Disk Drive Bracket . . . . . . . . . . . . . . . . . . . . . 9-10
Figure 9-10. Attaching Hard-Disk Drive Cables . . . . . . . . . . . . . . . . . . . . . . . . . 9-11
Figure 9-11. Internal SCSI Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-13
Figure B-1. System Board Jumpers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Figure B-2. I/O Ports and Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5
Figure B-3. Pin Numbers for the Serial Port Connectors . . . . . . . . . . . . . . . . . . . B-6
Figure B-4. Pin Numbers for the Parallel Port Connector . . . . . . . . . . . . . . . . . . B-7
Figure B-5. Pin Numbers for the Keyboard Conne ctor. . . . . . . . . . . . . . . . . . . . . B-7
Figure B-6. Pin Numbers for the Mouse Connector . . . . . . . . . . . . . . . . . . . . . . . B-8
xxii
Tables
Table 2-1. Asset Tag Command-Line Options . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Table 3-1. System-Setup Navigation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Table 3-2. Power Time-Out Periods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Table 4-1. ICU Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Table 8-1. Sample DIMM Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Table A-1. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1
Table B-1. System-Board Jumper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3
Table B-2. System Board and Ri ser Board Connectors and Sockets . . . . . . . . . .B-4
Table B-3. Pin Assignments for the Serial Port Connectors. . . . . . . . . . . . . . . . .B-6
Table B-4. Pin Assignments for the Parallel Port Connector . . . . . . . . . . . . . . . .B-7
Table B-5. Pin Assignments for the Keyboard Connector . . . . . . . . . . . . . . . . . .B-8
Table B-6. Pin Assignments for the Mouse Connector . . . . . . . . . . . . . . . . . . . .B-8
Table B-7. Interrupt Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-9
Table B-8. Conventional Memory Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-10
Table B-9. Upper Memory Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-10
Table C-1. System Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-2
Table C-2. Configuration Utility Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-4
Table C-3. Configuration Manager Messages . . . . . . . . . . . . . . . . . . . . . . . . . . .C-9
xxiii
xxiv
Chapter 1

Introduction

D
ell®OptiPlex® GX upgradable personal computers designed around Intel Pentium Industry-Standard Architecture (ISA) design that allows you to configure the computer system to your initial requirements and then upgrade it as necessary. These systems also support the high-performance Peripheral Component Interconnect (PCI) bus.
This chapter describes the major hardware and software features of your system , provides information about the indicators and contro ls on t he compu ter’s front p anel, and discusses co nnec ting external devices to the computer.
S
Your system offers the following features:
®
Pro microprocessors . Each syst em has an
ystem Features
An Intel Pentium Pro microprocessor. The follow­ing microprocessor options are available:
— An Intel Pentium Pro microprocessor with an
internal speed of 180 megahertz (MHz) and an external speed of 60 M Hz
— An Intel Pentium Pro microprocessor with an
internal speed of 200 MHz and an external speed of 66 MHz
The Pentium Pro microproces sor includes an i nternal math coprocessor and other advanced inte rnal logic.
The microproces sor also incorporates both first- and secon d-l ev el cache memory. First-lev el cache con ­sists of a n 8-kil obyt e ( KB) inte rna l data cac he and an 8-KB intern al instruction cache. The integr ated sec­ond-le v el cache, which elim inates the need for an add-in ca ch e- memory ch ip or card, cons i st s of a 256-KB (for the 180-MHz microprocessor) or a
systems are high-speed,
pro
®
256- or 512-KB (for the 200-MHz microprocessor) data /i n s tr u c tion cach e .
Cache m e mo r y enhances the spe ed of ma ny mi cr o ­processor operations by s toring the most recently accessed contents of system memory.
Dual-processor capability. The system allows the
installation of a microproc essor add-in card (operat­ing at the same frequency and cache size as the installed microprocessor), which can be purchased from Dell. Dua l processing improves performance under operating systems that support multiprocess­ing, such as Microsoft
A 16-bit integrated audio controller that provides all
the sound functions of the Sound Blaster expa nsion card. See Chapter 6, “Using th e Integrated Audio Controller,” for details.
System memory that can be increased up to
512 megabytes ( M B). Memor y can be increas ed by installing 16-, 32-, 64-, or 128-MB extended-data out (EDO) and error correction code (ECC) dual in-line memory modules (DIMMs) in the four DIMM sockets on the system board. EDO DIMMs offer improved perfor­mance by using a shorter page-mode cycle time while accessing data within a single page of memory. See “Adding Memory” in Chapter 8 for details.
The system’s basic input/output syst em (BIOS ) ,
which resides in flash memory and can be upgraded by diskette if required.
Plug and Play capabil ity, which greatly simplifies
the installation of expansion cards. Plug and Play support included in the system BIOS allows you to install Plug and P lay ex pansi on cards wit hout sett ing jumpers or switches or performing other configura­tion tasks. The ISA Configuration Utility (ICU) allows you to configure existing ISA expansion cards for conflict-free operation. Also, because the system BIOS is
®
Windows NT®3.51 or 4.0.
Introduction 1-1
stored in flash memory, it can be updated to support future enhancements to the Plug and Play standard.
NOTE: The Windows NT 4.0 ope rating system does not provide full ISA Plug and Play supp ort. There fore, some ISA Plug and Play cards (such as modem, sound, and network cards) may not work with your Windows NT operating system.
A modular computer ch assis with a minimum num-
ber of screws for easy disassembly and improved serviceability.
A chassis designed for both horizontal (desktop) a nd
vertical (mini tower) use. Although optimized for horizontal positioning, the system is shipped with a floor stand that ca n be at tached to make the system into a mini towe r (f or instru ct io n s on at ta ch ing the floor stand, see “Using the Floor Sta nd” found later in this chapter ) .
A high-speed, high-resolut ion PCI video card. (Doc-
umentation f r om the video card manufacturer is included with your system.)
The system board includes the following bui lt-in features:
Three 32-bit PCI expansion slots a nd two shared P CI
(32-bit)/ISA (16-bit) expansion slots on a riser board. Built-i n support for two e x tern a l l y a cces sibl e d ev ices
(diskette drives a nd ta pe drives) connecte d to the c om­puter’s buil t-in disket te/tape drive i nterface .
Enhanced integrated drive electronics (EIDE) sup-
port. The primary and secondary interface are both located on the PCI bus to provide faster data throughput. Each int erface supports extremely high­capacity EIDE drives, as well as devices such as EIDE CD-ROM drives and EIDE tape drives .
Two high-performance serial ports and one bi-
directiona l parallel port for connecting external devices.
A Personal Syst em/2 (PS/2)-style ke yboard port and
a PS/2-c o mp atible mo u s e p ort . An integrated Ethernet network interface controller
(NIC). The NIC is configured using software described in Chapter 5, “Using the Network Inter­face Controller.”
The following software is included with your Dell com­puter system:
Utilities that safeguard your system and enhance the
operation of its hardware features; for example, a thermal shutdown utility will perform an orderly shutdown if the system overheats. For more infor­mation on these uti lities, see Chapter 2, “Using the Software Support Util ities.”
A standard set of video driver s for Microsoft Win-
dows NT 4.0 and Windows 95 installed on your system, with the resolution set at 800 x 600 pixels. for Windows NT 3.51, Windows Windows for Workgroups 640 x 480 pixels. All vid eo gra phics array (VGA) monitors and most appli cati on prog rams support thi s resolution. To change the resolution, check the doc­umentation that c ame with your monitor to determine the resol uti ons a nd refre sh rates s upp orted by the monitor. Then check the documentation tha t came with your PCI video card for instructions on changing the resolution.
The System Setup program for quickl y viewing and
changing the system configuration inform ation for your system. For more information on thi s program, see Chapter 3, “Using the System Setup Program.”
An Auto Power On utility that enables your system
to perform routine tasks automatically in your absence. For more information on this utility, see Chapter 2, “ U sin g the So f tw a r e S u pp ort Ut il ities. ”
Enhanced security features available through the
System Setup program (a setup password, a system password, a system password lock option, a write­protect option for diskette drives, and aut om atic dis­play of the system’s service tag number). In addition, a customer-definable ass et tag number can be assigned via a soft ware support uti lity a nd viewe d on the System Setu p screens. For more information, see Chapter 2, “Using the Software Support Utili­ties,” and Chapter 3, “Using the System Setup Program.”
Advanced power management options that can
reduce the energy cons um ption of your system. For more information, see Chapter 3, “Using the System Setup Program.”
®
3.x, and
the reso l u ti o n is set at
1-2 Dell OptiPlex GXpro Systems User’s Guide
The ICU, which tells you how to configure ISA
expansion cards manually. After resources have been assigned to th ese cards, the system BIOS can assign resources to PCI and Plug a nd Play exp ansi on cards for a conflict-free configurat ion. For more information, see Chapter 4, “Using the ISA Configu­ration Util ity.”
Dell dia g nos t i cs for ev al u at in g th e co mputer’s com-
ponents and devic es . For information on using the diagnostics, see the chapter titled “Running the Dis­kette-B as ed Diagnostics” in the
Tr oubleshooting Guide
Network device drivers for several network operat-
ing systems. These drivers are supplied with systems wit h t he NIC a nd are de scri bed in Chapt er 5, “Using the Network Interface Controller.”
Desktop Management Interface (DMI) support,
which enables the management of your computer system’s software and hardware. DMI defines the software, interfaces, and data files that enable your system to determine and report information about its components.
If your system has Dell-installed Microsoft Windows (except for Windows NT 4.0), DMI is already installed on your system’s hard-disk drive. You c an en a b le DMI support by double-clicking the DMI icon in the Windows Control Panel (located in the Main program group). For instructions on enabling DMI support or for information about DMI, refer to the DMI online help. You can access the online help by double-clicking the DMI icon in the Control Panel. The DMI online help is also provided in the Dell Accessories program group.
The Dell Inspector utility, which uses DMI supp ort
to display detailed information about the hardware and software configuration for your system. The Dell Inspector uti lity provides you with the informa­tion you may need if you cal l Dell for technical assistance. It a lso provides you with the info rmation you may need when you ins tall h ardware or soft ware in your sys tem. The Dell Inspector utility is located in the Dell Accessories program group.
If you ordered Dell-installed software with your system, such as Microsoft Windows, Windows NT, Windows 95, or other programs, Dell provides a menu that allows you to make program diskette sets of your Dell-installed software. A
program diskette set
.
is an uninstalled version of a software
Diagnostics and
package that you can use to reinstall or reconfigure the soft­ware. You can use this same menu to remove
(individual files that correspond to each diskette in a pro-
files
gram diskette set) to reclaim space on the computer’s hard-disk drive. For more information on making program diskette sets, see the online help provided in the Dell DiskMaker program, which is available in the Dell Accessories program group.
I
mportant Note to Windows 95
Users
For the Microsoft Windows 95 operating system to work correctly on your computer system, you sion of Windows 95 that Dell installed on your computer.
Should you need to reinstall Windows 95 on an OptiPlex
pro
GX
system
install the correct version. Del l recom mends performing a periodic tape backup of the system’s entire hard-disk drive, so that if nece ssary the operat ing s y stem, drivers, and other software can be reinstal led as original ly config­ured, with a minimum of downtime.
If you are unable to reinstall from a tape backup of the hard-disk drive, you can reinstall Windows 95 from the system’s Windows 95 backup media (CD or diskettes) that you received from Dell or created from the Dell­installe d s o ftwa r e on your s ystem .
reinstall Windows 95 in this manner, the bus-mastering functionality of the Windows 95 integrated drive elec­tronics (IDE) driver, which was operat ive in your original configuration, will be disabled
will opera te wi tho ut the bus- mast er ing f uncti ona lit y, with only a small de grada tio n in pe rforma nce. For inform atio n on the advantages of using bus-mastering dri vers , see “Bus-Mastering IDE Drivers” in Chapter 2.)
NOTE to network syste m administrators: If you must download Windows 95 from a server to client systems, make sure that you have the Wi ndows 95 backup media for the OptiPle x GX downloading.
U
sing the Floor Stand
Included with your system is a floor stand that you can easil y at tach to gi v e th e computer a mi ni to w er (v e r ti cal)
for any reason, you must be sure to re-
pro
system on your server before
must
However, if you
. (Your system
diskette image
use the v er-
Introduction 1-3
orientation. Although you can atta ch (a nd r em ove) the floor stand at any time with a minimum of system disrup­tion, it is easiest to attach before you set up your computer and connect the back panel cables.
Attach the floor stand as follows:
1. Turn the computer onto its right side so that the
drive ba ys are at t he b o tto m .
2. Fit the floor stand onto what was the left side of
the comp u ter.
Position the floor stand as shown in Figure 1-1. Align the large rou nd hole in the floor stan d with the securing button on the side of the cover, and align the captive thumbscrew in the stand with the screw hole in the cover.
captiv e screw
securing button
locator pin
Figure 1-1. Attaching the Flo or S ta nd
As you lower the stand into place, make sure the locator pin (see Figure 1-1) heads into the corner hole of the hole pattern as shown. When the stand is in place, tighten the thumbscrew.
3. Rotate the computer so that the floor stand is at
the bottom and the drives are at the top.
To remove the floo r stand, turn the computer over so the floor stand is at the top, lo osen t he screw a nd lift the floo r
stand away, and place the computer in a horizon tal position.
F
ront Panel
Your computer’s front panel contains the foll owing indi­cators and controls (see Figure 1-2):
The
power bu tt on
nating current (AC) input power. The push-button switch operates as follows:
— When the computer is turn ed off, pressing the
button turns the computer on.
— When the computer is turn ed on, pressing the
button turns the computer off. However, a low­voltage (standb y) cu rrent is m ainta ined from t he power supply to the switch. To completely remove all power from the system, unpl ug the AC power cable from its source.
For systems running Microsoft Windows 95 or Windo ws NT with the Dell AutoShutdown ser­vice opera tional, pressing the power button causes the system to perform an orde rly operat­ing system shutdown before turning off. (For more information, see “Dell AutoShutdown Service” in Chapter 2.)
NOTE: A Display Power Manageme nt Signaling (DPMS) monitor does not be gin warming up until the computer to which it is attached is turned on. Thus, some DPMS monit or s may not display a video image until sever al seconds after you turn on your computer.
The green puter is receiving power.
The
hard-dis k dri ve acces s indi cator
hard-disk drive is in use. (Drive access in dicators for diskette drives and tape drive s are located on the front of the drives.)
The
reset butt on
your having to turn the power off and then on again. Rebooting the system in this manner reduces stress on sys­tem components.
provides control of the system’s alter-
power indicator
reboots (restarts) y our system wit hout
lights up when the com-
lights up when a
1-4 Dell OptiPlex GXpro Systems User’s Guide
power bu tto n
Always attach external devices
turned off
any external devices, unl ess the docu mentation for the device specifies otherwise. (If the computer does not seem to recognize the device, try turning on the device before turning on the computer.)
. Then turn the computer on
while your computer is
turning on
before
power indicator
reset button
hard-disk drive access indicator
Figure 1-2. Front Panel
B
ack Panel
Your computer’s back panel con tains various ports and connectors for attaching external de vices and includes a securit y cab le slo t. Thes e fe at u r es ar e des cr ib e d in the following subs ections.

Connecting External Devices

You can connect various external devices, such as a mouse and printer, to the input/output (I/O) ports and connectors on the computer’s back panel. The system BIOS dete ct s t he pre s enc e of m os t ex ter nal devi ce s when you boot or reboot your system. When connecting ex­ternal devices to your computer, follow these guidelines:
Check the documentation that accompanied the
device for specific installation and configuration instructions.
For example, most dev ices must be connected to a parti cular I /O port or c o nn ecto r to ope r ate pro p er ly. Also, extern al devic es like a mouse o r pri nter usual ly require you to load soft ware files called into system memory before they will work. These software drivers help the computer recognize the exte rnal device and direct its operation.
device drivers
CAUTION: When disconnecting external devices from the back of the computer, wait five seconds after turning off the computer before you disconnect the device to avoid pos­sible damage to the system board.
For information about en abling, di s abling, or confi guring I/O ports and connectors, see Chapter 3, “Using the Sys­tem Setup Program.” For detailed descriptions and illustrati ons of each port and connec tor on the back panel, see “I/O Ports and Connectors” in Appendix B.

Security Cable Slot

To the right of the fan vent on the back of t he computer is a secu­rity cable s lot (see Fi gure 1-3) for attachi ng a commer ciall y available antithe ft de vice. Antitheft de vices for pe rsonal com­puters usually include a segment of galvanized cable with an attached l o cki ng de v ice a nd ass oci ate d ke y. T o pr even t un­authorized removal of your computer, loop the cable around an immovable objec t, ins ert t he l ocki ng d ev ice in t o t he se cur it y cable slot on the back of your computer , and lock the device with its associated key. Complete instructions for instal ling this kind of antitheft devi ce are us ually i ncluded wit h the d evice.
NOTE: Antitheft devic es ar e of diff erin g design s. Befor e purchasing such a device, make sure it will work with the cable slot on your computer.
Introduction 1-5
security cable slot
fan vent
Figure 1-3. Security Cable Slot
G
etting Help
If at any ti me you don’t un derst and a procedur e descr ibed in this guide, or if your system does not perform as expected, Dell provi des a number of tools to help you. For more informati on on these help tools, see the chapter titled “Getting Help” in your
ing Guide.
Diagnostics and Tr oubleshoot-
1-6 Dell OptiPlex GXpro Systems User’s Guide
Chapter 2

Using the Software Support Utilities

Y
our Dell system comes with software support utilities on diskette or on your c ompute r’ s hard- disk dri ve. These software support utilities include system utilities, system services, and bu s- masteri ng in t eg r at ed drive elec tr o n ic s (IDE) drivers, all of which are documented in this chapter.
NOTE: For information on the additional software sup­port util ities you receive with your system, refer to the following places:
Video drivers—see the documentation from the
video card manufacturer. (Video drivers support the video graphics requirements of a variety of mon itors and application programs running Micr osoft Win­dows NT 3.51 or 4.0, Microsoft Windows 95, Microsoft Windows 3.x, or MS-DOS systems.)
Audio drivers—see Chapt er 6, “Using t he Integra ted
Audio Controller,” of this guide. Network interface drivers—see Chapter 5, “Using
the Network Interface Controller,” of this guide.
System utilities and serv ices
your system and to explicitly control certain hardwa re features. Refer to “Sys tem Utilities and Services” found later in th is chapter for information about these utilities.
Bus-mastering IDE drivers
Microsoft Windows 95, Windows NT 3.51, and OS/2 operating systems.
NOTE: Bus-Mastering IDE drivers are for use with the Windows NT 4.0 operating system.
These drivers can off-load certain functions from the sys­tem microprocessor, providing a performance improvement during multithreaded operations (instance s where se ve r al ap pl i cat ion prog rams are run n i ng simulta­neously). Refer to “Bus -Mastering IDE Drivers” found later in th is chapter for information about these utilities.
can be used to safeguard
are provided for the
®
operating
not
yet available
®
NOTE: On each softwar e s upport diskette set yo u receive, a readme.txt file may be included (on diskette 1 of the set) along wit h the software utilities or drivers. If inclu de d, the readme.txt fi le contains the latest updates to the information in this manual. Use the edit o r included with your operating system to view and/or print the contents of readme.txt files.
S
oftware Support Utilities on
Diskette
If software support diskettes are included with your Dell system, the Dell system utilities and bus-mastering IDE drivers are provi ded on these diskettes. To use one of these utili ties or drivers, you must install the utility or driver as described la ter in this ch apter.
D
ell-Installed Software Support
Utilities
If no software support diskettes were shipped to you, the system utilities and bus-masterin g IDE drive r s are already instal led on your hard-disk drive in t wo different forms: as wor king u til it ie s, ope rativ e im medi at el y, and as diskette images.
In case you later need to reinstall the files for any reason, you need to copy the di sket te images to a bac kup disk ette (see the next secti on, “Backing Up the Software Support Utilities”). From the backup disket te, you can install the desired file(s) to a directory on your hard-dis k drive. Fur­ther instr u ctions for installing the utilities and servic es are provided later in this chapter.
Using the Software Support Uti li ties 2-1
B
acking Up the Software Support
Utilities
Dell recommends that you cr eat e origi nal diske tte copi es, or
progr am diskette sets
You will need these diskettes if you ever want to recon­figure or reinstal l your Dell-installed software. To create program diskett es, use the Dell DiskMaker program to create program diskette sets (available through the Dell Accessories prog ram group or folder).
S
ystem Utilities and Services
The following utilities and services are included on your
Dell Sy stem Ut il ities
The
Asset Tag
number into nonvolatile random-access memory (NVRAM). Thereaft er, you can display this number using the Asset Tag utility or the System Setup program.
The
Auto Power On
file to carry out a series of commands when your system is powered on by the Auto Power On feature or by the power button.
The
Dell AutoShutdown
tion of the power button by providing for an orderly operating system shutdown when the computer sys­tem is tu r n ed of f.
The
Dell Thermal Shutdown
anisms for protecting the microprocessor against overheating.

Asset Tag Utility

The Asset Tag utility allows you to enter an asset tag number for your computer. The default System Setup screens (se e Figure 3-1) do not s how the asset tag number unless you enter one using this util ity.
NOTE: The Asset Tag utility works onl y on s ys tems run­ning MS-DOS and Windows 95.
, of your Dell-insta lled software.
diskette:
utility lets you ent er a sys tem a sset tag
utility enables you to create a batch
service enhances the opera-
service provides mech-
Installing the Asset Tag Utility
The Asset Tag Utility is already installed on your hard­disk drive. I f y ou need to reinstall the Asset Tag Utility , perform the following steps:
1. If you have not already done so, use the Dell Disk­Maker to make a diskette copy of the
Utilities
The Dell DiskMaker is available through the Dell Accessories program group. For more info rmation, refer to the online help provided in the Dell Disk­Maker program.
2. With the backup diskette in drive A, copy the
asset.com
your choice on your hard-disk drive.
If the already contain the directo r y in which you reinstalled the Asset Tag utility, modify the that directory. (See your MS-DOS reference documenta­tion for informati on on modi fying the
diskette image on your hard-disk drive.
file from the diskette to the directory of
statement in your
path
autoexec.bat
statement to include
path
Dell System
file does not
autoexec.bat
file.)
Using the Asset Tag Utility
After you reinstall the Asset T ag utility, you can use it to enter an asset tag number that you or your company assign to your comput er; you can a lso use it t o reent er the computer’s service tag number if that becomes necessary.
Use the existing asset ta g and s ervice tag num bers, type ass et and press < the System Setup progra m described i n Cha pter 3.)
Assigning and Deleting an Asset Tag Number
An asset tag number can ha ve up to ten characters; any combination of characters excluding spaces is valid. To assign or change an a sset tag number, type asse t and a space followed by the ne w number; then pres s < example, type the following command line and press <
asset 1234567890
When prompted to verify the ass et tag number, type y and press < asset tag number a nd th e service tag num ber.
To delete the asset tag number without assigning a new one, type asset /d and press <
command from the syst em prompt. To view
asset
>. (You can also view the a sset ta g number us ing
ENTER
ENTER
>. The system then displays the new or modified
ENTER
>.
ENTER
>. For
ENTER
>:
2-2 Dell OptiPlex GXpro Systems User’s Guide
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