Reproduction in any manner whatsoever without the written permission of Dell Computer
Corporation is strictly forbidden.
Trademarks used in this text:
are trademarks of Dell Computer Corporation;
Intel Corporation;
of Microsof t Corporation;
registered trademark of International Business Machines Corporation;
registered trademarks of Novell, Inc. As an ENERGY STAR partner, Dell Computer Corporation
has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Dell Computer Corporation discla ims any
proprietary interest in trad em arks and trade names other than its own.
Models: DHS, DHP, and DHM
Microsof t, Wi ndows NT, MS-DOS,
Dell
, the
DELL
logo,
OptiPlex, Dell OpenMana ge
Intel
and
Pentium
3Com
is a registered trademark of 3Com Corporation;
and
are registered trademarks of
Windows
, and
DellWare
are registered trademarks
NetWare
IBM
and
is a
Novell
are
September 2001 4G172 Rev . A01
Contents
Safety First—For You and Your Computer . . . . . . . . . . . . . 11
The procedures in this section require that you open the cover and work
inside your computer.
NOTICE: Do not attempt to service the co mputer yourself, except as
explained in this guide and elsewhere in Dell documentation. Always follow
installation and service instructions closely.
NOTICE: Before disconnectin g a device from the computer or removing a
component from the system board, verify that the standby power light on the
system board has turned off. For the location of this light, see the syste m
board.
Working inside your computer is saf e—if you observe the following
precautions.
CAUTION: FOR YOUR PERSONAL SAFETY AND PROTECTION OF
THE EQUIPMENT.
Before you start to work on the computer , perform the following steps in the
sequence indicated:
1 Turn off the computer and all devices.
2 Touch an unpainted metal surface on the computer chassis , such as the
metal around the card-slot openings at the back of your computer,
before touching anything inside your computer.
3 Disconnect the computer and devices from their electrical outlets.
Doing so reduces the potential for personal injury or shock. Also
disconnect any telephone or telecommunication lines from the
computer.
In addition, take note of these safety gu idelines when appropriate:
•When you disconnect a cable, pull on its connector or on its strain-
relief loop, not on the cable itself. Some cables have a connector with
locking tabs; if you are disconnecting this type of cable, pre ss in on the
locking tabs before disconnecting the cable. As you pull connectors
apart, keep them evenly aligned to avoid bending any connector pins.
Also, before you connect a cable, make sure both connectors are
correctly oriented and aligned.
11
•Handle components and cards with care. Don't touch the components
or contacts on a card. Hold a card by its edges or by its metal mounting
bracket. Hold a component such as a microprocessor chip b y its edges,
not by its pins.
CAUTION: There is a danger of a new battery exploding if it is
incorrectly installed. Replace the batter y only with the same or
equivalent type recomme nded by the manufacture r. Discard used
batteries according to the manufacturer's instructions.
Electrostatic Discharge
Static electricity can harm delicate components inside your computer. To
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prevent static damage, discharge static electricity from your body before you
touch any of your computer’s electroni c components, such as the
microprocessor. You can do so by touching an unpainted metal surface on
the computer chassis.
As you continue to work inside the computer, periodically touch an
unpainted metal surface to remove any static charge your body may have
accumulated.
You can also take the following steps to prevent damage f r om electrostatic
discharge (ESD):
•When unpacking a static-sensitive component from its shipping
carton, do not remove the compon ent from the antistati c packing
material until you are ready to install the component in your
computer. Just before unwrapping the antistatic packaging, be sure to
discharge static electric ity from your bo dy.
12
•When transporting a sensitive component, first place it in an antistatic
container or packaging.
•Handle all sensitive components in a static-safe area. If possible, use
antistatic floor pads and workbench pads.
Ergonomic Computing Habits
CAUTION: Improper or prolonged keyboard u se may resul t in
injury.
CAUTION: Viewing the monitor screen for extended periods of
time may result in eye strain.
For comfort and efficiency, observe the following ergonomic guidelines
when setting up and using your computer:
•Position your computer so that the monitor and keyboard are directly
in front of you as you work. Special shelves are available (from Dell and
other sources) to help you correctly position your keyboard.
•Set the monitor at a comforta ble viewing distance (u sually 510 to 610
millimeters [20 to 24 inches] from your eyes).
•Make sure the monitor screen is at eye level or slightly lower when you
are sitting in front of the monitor.
•Adjust the tilt of the monitor, its contrast and brightness settings, and
the lighting around you (such as overhead lights, desk lamps, and the
curtains or blinds on nearby windows) to minimize reflections and
glare on the monitor screen.
•Use a chair that provides good lower back support.
•Keep your forearms horizontal with your wrists in a neutral,
comfortable position while using the keyboard or mouse.
•Always leave space to rest your hands while using the keyboard or
mouse.
•Let your upper arms hang naturally at your sides.
•Sit erect, with your feet resting on the floor and your thighs level.
•When sitting, make sure the weight of your legs is on your feet and not
on the front of your chair seat. Adjust your chair’s height or use a
footrest, if necessary, to maintain proper posture.
•Vary your work activities. Try to organize your work so that you do not
have to type for extended periods of time. When you stop typing, try
to do things that use both hands.
13
1
5
2
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4
3
14
1 monitor screen at or below eye level4 arms at desk level
2 monitor and keyboard positioned directly in front of the user 5 wrists relaxed and flat
3 feet flat on the floor
SECTION 1
About Your Computer
Finding Information and Assistance
Front Panel
Back Panel
Inside Your Computer
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Finding Information and Assistance
The following table lists the resources that Dell provides as support tools.
Additional resources may be shipped with your computer system.
Resources and Support Tools
ResourcesContentsUsing the Resource
Dell OptiPlex ResourceCD
•Dell Diagnostics
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•Drivers
• Utilities
•Computer and device
documentation
Setup and Quick Reference
Guide
• Getting started/setup
• Support tools
• Solving Problems
See the main menu on the ResourceCD that was shipped
with your computer. Use the pull-down menu to make
selections appropriate for your computer . You can perform
the following tasks:
• Diagnose a problem
• Install or reinstall drivers
• Obtain information on your computer and devices
NOTE: User documentation and drivers are already
installed on your computer when shipped from Dell. You
can use this CD to access docume ntation, reinst all drive rs,
or run diagnostics tools. You must boot your computer
from this CD to run the diagnostics, which may require
changing your computer’s boot sequence.
For more information on using the ResourceCD, see
“Using the Dell OptiPlex ResourceCD.”
See the Setup and Quick Reference Guide for information
on the following:
• Setting up your compu ter
• Finding and using support resources
• Diagnosing a problem
• Using tools and utilities
16About Your Computer
Resources and Support Tools
ResourcesContentsUsing the Resource
Service and Registration
Labels—located on the front
or side of your Dell™
computer.
• Express Service Code and
• Product Key (also called the
Operating system CDTo reinstall your operating sys tem, use the operating
Operating system installatio n
guide
(continued)
The Express Service Code and Service Tag Numbe r are
unique identifiers fo r your Dell computer.
You may need the Product K ey (or P ro duct ID) numbe r to
complete th e o p er ating system set u p.
Service Tag N umber
Product ID or Certificate of
Authenticity [COA])
system CD that was shipped with your co mputer.
NOTE: The operating system CD may not include all the
latest drivers for your computer. If you reinstall your
operating system, use the ResourceCD to reinstall drivers
for the devices shipped with your computer.
For more information about reinstalling your operating
system, see the op erating system installation
documentation that was shipped with your computer.
See the operating system installation guide for
information on reinstalling and configuring your
operating system.
Click the Start button and select Help or Help and Support, depending on your operating system, to obtain
more information on your operating system.
About Your Computer17
Resources and Support Tools
(continued)
ResourcesContentsUsing the Resource
User’s guides for your
computer and devices
Depending on your operating system, double-click the
User’s Guides icon on your desktop or click the Start
button and then select Help and Support to access the
electronic do c ume ntation stored on your hard dr ive .
Obtain information o n the following:
• Using your computer
User’s Guides
• Configuri ng system settings
• Removing and installing parts
• Installing an d co n f ig u r ing softwar e
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• Diagnosing a problem
• Technical specifica tions
• Device documentation (on selected operating systems)
• Getting technical assistance
Dell support website
• Technical support and
information
• Downloads for your
computer
•Order or delivery status
• Hints and tips, technology
papers, service information
Go to http://support.dell.com and complete the one-time
registration.
• Get help with general usage, installation, and
troubleshooting questions
• Obtain answers to technical service and support
questions
• Get the latest versions of the drivers for your computer
• Access documentatio n about your computer and
devices
• Join online discussions with other Dell customers and
Dell technical professionals
• Explore a list of online links to Dell's primary vendors
Dell Premier Support website
•Service call status
•Top technical issues by
product
Go to http://premiersupport.dell.com:
The Dell Premier Support website is customized for
corporate, government, and education customers.
This site may not be available in all regions.
• Frequently asked questions
by product number
•Customized service tags
• System co nfiguration detail
18About Your Computer
Front Panel
The following figures show the controls, lights, and features located on the
front panel of the small form-factor, small desktop, and small mini-tower
computers.
Open the front panel door to access two Univers al Serial Bus (USB)
connectors and one headphone connector. This door is removable; if you
remove it or accidentally knock it off its hinges, it snaps back in place.
Used to connect computer speakers, headphones, or other audio output
devices. This connector is amplified to support headphones.
Power Button
The power button controls the computer's AC input power.
About Your Computer23
The Microsoft® Windows® 98 Second Edition (SE), Windows 2000, and
Windows XP operating systems let you configure the function of the power
button through the Advanced Configuration and Power Interface (ACPI)
feature, as shown in the following table.
NOTICE: To turn off your computer, perform an orderly computer shutdown
using the operating system menu when possible.
Power Button Functions for Windows 98 SE, Windows 2000,
and Windows XP with ACPI
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ActionResults
Computer Turned On
and ACPI Enabled
Press power
button
Hold power
button
for 6 seconds*
Computer goes into standby mode or
turns off (depending on the operating
system setup)
Computer turns offComputer
Computer
in Standby
Mode
Computer
turns on
turns off
Computer
Turn ed Off
Boots and
computer
turns on
Boots and
computer
turns on
*Pressing or holding the power button to shut down the computer may result in
data loss. Use the power button to shut down the computer only if the operating
system is not responding.
Power Button Functions for Windows 98 SE, Windows 2000,
and Windows XP with ACPI Disabled
ActionResults
Computer Turned On
and ACPI Disabled
Press power buttonComputer turns off
immediately
Hold power button
for 6 seconds*
Computer turns offComputer turns
Computer in
Suspend Mode
Computer turns
off immediately
off
Computer
Turn ed Off
Boots and
computer turns
on
Boots and
computer turns
on
24About Your Computer
*
Pressing or holding the power button to shut down the computer may result in data
loss. Use the power button to shut down the computer only if the operating system is
not responding.
Power Button Functions for Mic rosoft Windows NT®
ActionResults
Computer
Tu rne d On
Press power buttonComputer shuts
down
Hold power button for 6 seconds* Computer turns
off
Pressing or holding the power button to shut down the computer may result in data
*
loss. Use the power button to shut down the computer only if the operating system is
not respon di ng.
Computer Turned Off
Boots and computer turns
on
Boots and computer turns
on
If the computer does not turn off when you press the power button, the
computer may be hung. Press and hold the power button until the
computer turns off completely (this proces s may take sever al seconds). If
the computer is hung and the power button fails to function properly,
unplug the AC power cable from the computer, wait for it to completely
stop running, and plug in the AC power cable. If the computer does not
restart, press the power button to restart the computer.
Power Light
The power light illuminates in two colors and blinks or remains solid to
indicate different states (normal and nonnormal). The following ar e normal
lights:
•No light — computer is in the off state (S4, S5, or mechanical OFF)
•Steady green — normal operating s tate
•Blinking green — low-po wer state (S1 or S3)
About Your Computer25
NOTE: Your computer
can resume from the S3
state (suspend to RAM) in
several ways. Pressing the
power button always
works. Remote Wake Up
also creates an S3 wake
event if enabled in system
setup and in your
operating system.
Personal System/2 (PS/2)
wake events also var y
depending on your
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operating system, but
PS/2 mice always wake
the computer from S3
with both movement and
click. Certain USB
devices also wake the
computer from S3, and
the action required varies
by device. Check your
device documentation for
details.
See “Diagnostic Lights” for a description of nonnormal indications.
Floppy Drive Access Light
The floppy drive access light lights when the drive is reading data from, or
writing data to, a floppy disk. Wait until this light turns of f before you
remove the floppy from the drive.
Hard Drive Access Light
The hard drive access light lights when the computer is reading data from,
or writing data to, the drive.
Back Panel
Small Form-Factor Computer
213
26About Your Computer
1half-height PCI expansion-card slot
2AC adapter
3AC voltage switch
Small Desktop Computer
1PCI slots (2)
2AC adapter
21
About Your Computer27
Small Mini-Tower Computer
1
2
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3
4
28About Your Computer
1AC adapter
2AC voltage switch
3AGP slot
4PCI slots (4)
I/O Panel—Small Form-Factor, Desktop, and Mini-Tower
Computers
When you connect external devices to your computer's back panel, follow
these guidelines:
•Check the documentation that accompanied the device for specific
installation and configuration instructions.
For example, you must connect most devices to a particular
input/output (I/O) connector to operate properly. Also, external
devices like a mouse or printer usually require you to load device
drivers into computer memory before they will work.
•Always attach external devices while your computer is turned off. Then
turn on the computer before turning on any external devices, unless
the documentation for the device specifies otherwise. (If the computer
does not seem to recognize the device, try turning on the device before
turning on the computer.)
About Your Computer29
NOTICE: When you disconnect external devices from the back of the
computer, wait 10 to 20 seconds after turning off the computer before you
disconnect any devices to avoid possible damage to the system board.
Parallel Connector
This is used to connect printers. Default designation is LPT1.
NOTE: The integrated
parallel connector is
automatically di sabled if
the computer detects an
installed expansion card
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containing a parallel
connector configured to
the same address as
specified in “Additional
System Setup Options.”
NOTE: USB mice will
only wake the computer
from the S1 (standby) and
S3 (suspend to RAM)
states with a click.
Mouse Connector
Turn off the computer and any attached devices before connecting a mouse
to the computer. If your computer uses Microsoft Windows
Windows NT 4.0, Dell installed the necessary mouse drivers on your hard
drive.
2000 or
USB Connectors
These are used to attach USB-compliant devices such as keyboards, mice,
printers, and computer speakers to your computer.
Integrated Network Adapter Connector
The network adapter, which includes a Remote Wake Up feature, has the
following lights:
•A yell ow network activity light flashes when the computer is
transmitting or receiving network data. (A high volume of network
traffic may make this light appear to be in a steady “on” state.)
•A dual-colored link integrity light, which is green when a good
connection exists between a 10-megabit per second (Mbps) network
and the computer , or is orange when a good connection exists between
a 100-Mbps network and the computer. W h en the light is off, the
computer is not detecting a physical connection to the network.
30About Your Computer
Network Cable Requirements
The network adapter connector attaches an unshielded twisted pair (UTP)
Ethernet cable to your computer. Pr ess one end of the UTP cable to an RJ45
jack wall plate or to an RJ45 port on a UTP concentrator or hub, depending
on your network configuration, and press the other end of the UTP cable
into the network adapter connec tor until the cable snaps securely into place
Dell recommends the use of Category 5 wiring and connectors for our
customers’ networks.
Line-In Jack
This jack is used to attach record/playback devices such as cassette players,
CD players, and VCRs. Connect the line-out cable from any of these
devices to the line-in jack.
Line-Out Jack
This jack is used to attach computer speakers. This jack is amplified, so
speakers with integrated amplifiers are not required. Connect the audio
cable from the speakers to this jack.
Microphone Jack
This jack is used to attach a standard personal computer microphone.
Connect the audio cable from the microphone to the microphone jack.
Serial Connectors
Default port designations: COM1 for port 1 and COM2 for port 2. You can
reassign the serial connector’s designation if you add an expansion card
containing a serial connector using this designation.
If you set the computer’s serial connectors to Auto in system setup and add
an expansion card containing a serial connector configured to a specific
designation, the compute r automatically maps (assigns ) the integrated
ports to the appropriate COM setting as necessary.
Before you add a card with a serial connector, check the documentation that
accompanied your software to make sure that the software can be mapped
to the new COM port designation.
Keyboard Connector
Attach the keyboard cable to the 6-pin connector on the back panel.
About Your Computer31
Inside Your Computer
NOTE: User service
access points are colorcoded green.
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Small Form-Factor Computer
2
1
12
11
7
10
9
1hard drive7system board
23.5-inch floppy drive8power supply
3CD/DVD drive9AC power connector
4cover release buttons (2)10I/O ports and connectors
5internal speaker11padlock ring
6chassis intrusion switch12heat sink and blowe r assembly
8
3
4
5
6
32About Your Computer
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