Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, Dell Precision™, OptiPlex™, Latitude™, PowerEdge™, PowerVault™,
PowerConnect™, OpenManage™, EqualLogic™, KACE™, FlexAddress™ and Vostro™ are trademarks of Dell Inc. Intel
®
Xeon
, Core™ and Celeron® are registered trademarks of Intel Corporation in the U.S. and other countries. AMD® is a registered trademark
and AMD Opteron™, AMD Phenom™, and AMD Sempron™ are trademarks of Advanced Micro Devices, Inc. Microsoft
Windows Server
States and/or other countries. Red Hat Enterprise Linux
and/or other countries. Novell
®
Oracle
is a registered trademark of Oracle Corporation and/or its affiliates. Citrix®, Xen®, XenServer® and XenMotion® are either registered
trademarks or trademarks of Citrix Systems, Inc. in the United States and/or other countries. VMware
and vSphere
®
, MS-DOS® and Windows Vista® are either trademarks or registered trademarks of Microsoft Corporation in the United
®
is a registered trademark and SUSE ™ is a trademark of Novell Inc. in the United States and other countries.
®
are registered trademarks or trademarks of VMWare, Inc. in the United States or other countries.
®
and Enterprise Linux® are registered trademarks of Red Hat, Inc. in the United States
®
, Virtual SMP®, vMotion®, vCenter®,
®
, Pentium®,
®
, Windows®,
Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
This guide provides site preparation recommendations, step-by-step procedures for rack mounting and
desk mounting, inserting optional modules, and connecting to a power source.
After you have completed the hardware installation and power-up of the S4810, for software
configuration information, refer to the FTOS Configuration Guide for the S4810 System and for
Command Line Interface (CLI) information, refer to the FTOS Command Line Reference Guide for the
S4810 System.
NOTE: User port stacking requires Dell Force10 Operating System (FTOS) version 8.3.7.1 or 8.3.7.2. FTOS
version 8.3.8.0 does NOT support stacking. For information about upgrading the S4810 system, refer to the
FTOS Release Notes for the S4810 System. If you have any questions regarding FTOS versions and system
upgrades, contact Dell Force10 Technical Support.
CAUTION: To avoid electrostatic discharge (ESD) damage, wear grounding wrist straps when handling this
equipment.
WARNING: Only trained and qualified personnel can install this equipment. Read this guide before you install
and power up this equipment. This equipment contains two power cords. Disconnect both power cords before
servicing.
WARNING: This equipment contains optical transceivers, which comply with the limits of Class 1 laser
radiation.
WARNING: When no cable is connected, visible and invisible laser radiation may be emitted from the
aperture of the optical transceiver ports. Avoid exposure to laser radiation and do not stare into open
apertures.
Information Symbols and Warnings
This documents uses the graphic symbols in
handling the S4810 and its components. Read these alerts and heed their warnings and cautions.
Table 1-1. Information Symbols
SymbolWarningDescription
NoteThis symbol informs you of important operational information.
CautionThis symbol indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
Table 1-1
to bring attention to hazards that exist when
About this Guide|7
Page 8
Table 1-1. Information Symbols(continued)
SymbolWarningDescription
WarningThis symbol informs you about hardware handling that could result in injury.
ESD
Warning
This symbol informs you that you must take electrostatic precautions when handling the device.
Related Publications
For more information about the S4810 system, refer to the following documents:
•FTOS Configuration Guide for the S4810 System
www.dell.com | support.dell.com
•FTOS Command Line Reference Guide for the S4810 System
•FTOS Release Notes for the S4810 System
NOTE: For the most recent documentation and software, visit iSupport (registration for access to some
The Dell Force10 S4810 platform has 640Gbps switching bandwidth. It supports forty-eight 10GbE
SFP+ ports, four 40GbE QSFP+ ports, and two power supplies for redundancy. For system access, the
S4810 includes an RS-232/RJ-45 console port and a management port. The S4810 Power Supply Unit
(PSU) side (
Figure 2-2
(
Figure 2-1
) contains the 48 1G/10G SFP+ auto-sensing ports, four 40G QSPFP ports, management ports,
and stacking identification.
Figure 2-1. S4810 PSU-Side View
Mounting BracketMounting Bracket
PSU0
) contains the PSU and fan modules. The S4810 Input/Output (I/O) side
Fan Module 0Fan Module 1
PSU1
Grounding
Screw
Figure 2-2. S4810 I/O-Side View
NOTE: The SFP+ ports (
with the airflow from the small vent holes above and below the ports.
Power Supply (PSU0)Power Supply (PSU1)
1G/10G SFP+ Ports
Figure 2-2
) are labeled 0-47. When you cable these ports, be sure not to interfere
RS-232/RJ-45
Console Port
40GE QSFP+
Ports
System
LEDs
Management
(Ethernet) Port
The S4810 System|9
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Orderable S4810 Components
You can order the S4810 system in several different configurations. You can also order optional modules
and optics separately.
Table 2-1. Supported Hardware Components
HardwareForce10 Catalog NumberDell Part Number
48 port 10G SFP+ ports with 4 QSFP+ 40G ports, 1 AC power
supply and 2 fan subsystems (airflow from I/O side to power supply
side)
48 port 10G SFP+ ports with 4 QSFP+ 40G ports, 1 AC power
supply and 2 fan subsystems (airflow from power supply side to I/O
www.dell.com | support.dell.com
side)
48 port 10G SFP+ ports with 4 QSFP+ 40G ports, 1 DC power
supply and 2 fan subsystems (airflow from I/O side to power supply
side)
48 port 10G SFP+ ports with 4 QSFP+ 40G ports, 1 DC power
supply and 2 fan subsystems (airflow from power supply side to I/O
side)
S4810 Series – Fan with airflow from the I/O side to the PSU side
S4810 Series – Fan with airflow from the PSU side to the I/O side
S4810 Series – AC Power supply with airflow from the I/O side to
the PSU side
S4810 Series – AC Power supply with airflow from the PSU side to
the I/O side
S4810 Series – DC Power supply with airflow from the I/O side to
the PSU side
S4810 Series – DC Power supply with airflow from the PSU side to
To successfully install the S4810, ensure that you have the following:
•S4810 chassis (or multiple chassis, if stacking)
•At least one grounded AC power source per chassis
•Cable to connect the AC power source to the chassis (US power cables included)
•Mounting brackets for rack installation (included)
•Screws for rack installation and #1 and #2 Phillips screwdrivers (not included)
•Ground cable (not included)
•Ground cable screws (included)
•Copper/fiber cables
Other optional components are:
•Additional power supply unit
•Additional fan module
•Additional mounting brackets (if installing in a 4-post rack or cabinet)
Features
The S4810 offers the following:
•S4810 CPU and switch processor
•Up to six stacked units on FTOS 8.3.12.0 release; up to three stacked units on previous releases (not
supported on FTOS 8.3.8.x and 8.3.10.x)
•Stackable switch features (not supported on FTOS 8.3.8.x and 8.3.10.x)
The S4810 System|11
Page 12
•Hot-swappable redundant power supply
•Support for mixed power supply types
•19-inch rack-mountable
•Standard 1U chassis height
•Up to 128K MAC address entries supported with hardware assisted aging
•Supports 12K jumbo frames
Ports
•External Serial RS-232 port (RJ45 type)
www.dell.com | support.dell.com
•Forty-eight 10Gbps SFP+ ports for a 1G/10G transceiver
•Four 40Gbps QSFP+ ports for a 40G transceiver
System Status
You view S4810 status information in several ways, including Light Emitting Diodes (LEDs) and boot
menu options. You can also view status information through the Command Line Interface (CLI) show
commands and with Simple Network Management Protocol (SNMP) traps. For more information about
these options, refer to the FTOS Command Line Reference Guide for the S4810 System and the FTOS Configuration Guide for the S4810 System.
LED Displays
As shown in
Figure 2-3
, the S4810 includes LED displays on the I/O side of the chassis. When the S4810
powers up or reloads, the PSU LED is solid yellow.
Figure 2-3. S4810 LEDs
The S4810 system LEDs are:
•System status (SYS)
•Stack Master indicator (MASTER)
•Fan status (FAN)
MASTER
SYS
PSU
FAN
12|The S4810 System
Page 13
•Power status (PSU)
Additionally, the PSUs and fans have LEDs that indicate their individual status:
•PSU status
•Fan tray status
•System
Table 2-3
Table 2-3. System LED Displays
LabelLED Color/DisplayDescription
System status
Located on I/O panel
Stack Master indicator
Located on I/O panel
Fan status
Located on I/O panel
Power status
Located on I/O panel
Fan tray status
Located on the Fan
Power supply status (AC OK)
Located on the PSU
lists the S4810 system LED displays.
Off
Green blinking
Green solid
Red solid
Red blinking
Off
Green blinking
Green solid
Green solid
Yellow solid
Off
Green solid
Yellow blinking
Green solid
Red solid
Off
Green solid
No power
Booting, or system in diagnostic mode
Normal operation
Critical alarm
non-critical alarm
Unit is a stack member
Unit is the stack standby
Unit is the Stack Master
Fan present and working normally
Fan failed or not inserted
No power
Normal operation
One power supply failed
Fan tray present and working normally
Fan tray failed
No power
Power supply present and working
In addition to the system LEDs, each port has status indicator LEDs (
Table 2-4. Port LED Displays
FeatureDescription
QSFP+ Port LEDLink LED
• Green—Link up on this port at 40G speed
• Blinking Green—Activity, transmitting, or receiving packet at this port
SFP+ Port LEDLink LED
• Green—Link up on this port at 10G speed
• Blinking Green—Activity, transmitting, or receiving packet at this port
Table 2-4
).
The S4810 System|13
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Table 2-4. Port LED Displays
FeatureDescription
Management (Ethernet) Port
Link LED (on the left side of each port)
LEDs
Activity LED (on the right side of each port)
www.dell.com | support.dell.com
• Green—Link up on this port at 1G speed
• Yellow—Link up on this port at 100M or 10M speed
• Off—No link
• Blinking Green—Activity, transmitting, or receiving packet at this port
• Off—No traffic
14|The S4810 System
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3
Site Preparations
The S4810 is suitable for installation as part of a Common Bond Network (CBN). It can be installed in:
•network telecommunication facilities
•data centers
•other locations where the National Electric Code (NEC) applies
This chapter contains the following sections:
•Site Selection
•Cabinet Placement
•Rack Mounting
•Grounding
•Fans and Airflow
•Power
•Storing Components
For more information about S4810 specifications, refer to
NOTE: Install the S4810 system into a rack or cabinet before installing any optional components.
Chapter 8, Specifications
.
Site Selection
Dell Force10 Networks’ equipment is intended for installation in restricted access areas. A restricted
access area is one in which access can only be gained by service personnel through the use of a special
tool, lock, key or other means of security and access is controlled by the authority responsible for the
location.
Ensure that the area where you install your S4810 system meets the following safety requirements:
•Near an adequate power source. Connect the system to the appropriate branch circuit protection as
defined by your local electrical codes.
•Environmental temperature between 32° to 104°F (0° to 40°C).
•Relative humidity that does not exceed 85% non-condensing.
•In a dry, clean, well-ventilated and temperature-controlled room, away from heat sources such as hot air
vents or direct sunlight.
•Away from sources of severe electromagnetic noise.
•Positioned in a rack or cabinet, or on a desktop with adequate space in the front, rear, and sides of the
S4810 for proper ventilation and access.
Site Preparations|15
Page 16
Cabinet Placement
Install the S4810 only in indoor cabinets designed for use in a controlled environment as described in
Selection
The cabinet must meet the following criteria:
•Minimum cabinet size and airflow are according to the Electronic Industries Alliance (EIA) standard.
. Do not install the S4810 in outside plant cabinets.
Rack Mounting
When you prepare your equipment rack, ensure that the rack is earth ground. The equipment rack must be
grounded to the same ground point used by the power service in your area. The ground path must be
permanent.
www.dell.com | support.dell.com
Grounding
Use the S4810 in a Common Bond Network (CBN). You must connect the grounding cables as described
Chapter 4, Install the S4810
in
.
Fans and Airflow
The S4810 fans support two airflow options. Be sure to order the fans suitable to support your site’s
ventilation. Use a single type of airflow fan in your system. Do not mix reverse and normal airflows in a
single S4810 chassis.
Site
•Normal—airflow is from the I/O panel to the power supply
•Reversed—airflow is from the power supply to the I/O panel
For proper ventilation, position the S4810 in an equipment rack (or cabinet) with a minimum of
five inches (12.7cm) of clearance around the exhaust vents. When you install two S4810 systems near
each other, position the two chassis at least five inches (12.7cm) apart to permit proper airflow. The
acceptable ambient temperature ranges are listed in
The fan speed increases when the internal temperature reaches 72°C and decreases to normal speed when
the temperature falls to 58°C. The switch never intentionally turns off the fans.
Use the show logging command to see the log messages. For more information, refer to the System Logs
chapters of the FTOS Command Ling Reference Guide for the S4810 System and FTOS Configuration Guide for the S4810 System.
Environmental Parameters
.
Power
Use the appropriate power cord with the Z4810 system to connect the chassis to the applicable power
source. An AC power cord is included with the system.
When installing AC systems, follow the requirements of the National Electrical Code, ANSI/NFPA 70
where applicable.
16|Site Preparations
Page 17
The system is powered-up as soon as the power cord is connected between the system and the power
source.
CAUTION: Always disconnect the power cable before you service the power supply slots.CAUTION: Use the power supply cord as the main disconnect device on the AC system. Ensure that the
socket-outlet is located/installed near the equipment and is easily accessible.
Storing Components
If you do not install your S4810 and components immediately, Dell Force10 recommends properly
storing the system and all optional components until you are ready to install them.
WARNING: Electrostatic discharge (ESD) damage can occur when components are mishandled. Always
wear an ESD-preventive wrist or heel ground strap when handling the S4810 and its accessories. After you
remove the original packaging, place the S4810 and its components on an antistatic surface.
Follow these storage guidelines:
•Storage temperature must remain constant ranging from -4° to 158° F (-20°C to 70° C).
•Store on a dry surface or floor, away from direct sunlight, heat, and air conditioning ducts.
•Store in a dust-free environment.
Site Preparations|17
Page 18
www.dell.com | support.dell.com
18|Site Preparations
Page 19
4
Install the S4810
To install the S4810 system, Dell Force10 recommends completing the installation procedures in the
order presented in this chapter.
Always handle the S4810 and its components with care. Avoid dropping the system or its Field
Replaceable Units (FRUs).
This chapter describes the installation procedures as follows:
1
Install the S4810 Chassis in a Rack or Cabinet
a
Attach the Mounting Brackets into a Two-Post Rack or Cabinet
b
Install the System into a Two-Post Rack or Cabinet
c
Attach the Mounting Brackets into a Four-Post Rack or Cabinet
d
Install the System into a Four-Post Rack or Cabinet
2
Attach the Ground Cable
3
Install the SFP+ and QSFP+ Optics
4
Splitting QSFP Ports to SFP+ Ports
5
Connect the Stacking Ports (Optional)
6
Supply Power and Power Up the System
. WARNING: Electrostatic discharge (ESD) damage can occur if components are mishandled. Always wear
an ESD-preventive wrist or heel ground strap when handling the S4810 and its components. As with all
electrical devices of this type, take all the necessary safety precautions to prevent injury when installing this
system.
Install the S4810 Chassis in a Rack or Cabinet
Attach the Mounting Brackets into a Two-Post Rack or Cabinet
The S4810 is shipped with mounting brackets (rack ears) and the required screws for a two-post rack or
cabinet installation. The brackets are enclosed in a package with the system.
. NOTE: Dell Force10 recommends attaching the brackets at the Power Supply Unit (PSU) side. This provides
the greatest weight support for the chassis in the rack or cabinet.
To attach the brackets to the system, follow these steps:
StepTask
1Take the brackets and screws out of their packaging.
Install the S4810|19
Page 20
StepTask (continued)
t
2Attach the brackets to the PSU sides of the system using four screws for each bracket. Attach the bracket so that
the “ear” is parallel to the PSU and the outside of the system.
View from chassis I/O side
www.dell.com | support.dell.com
Connect to
Rack/Cabine
(ears)
Screws
View of chassis PSU side
Power Supply
Screws
Connect to
Rack/Cabinet
(ears)
Install the System into a Two-Post Rack or Cabinet
Ensure that there is adequate clearance surrounding the rack or within the cabinet to permit access and
airflow.
T o install a system into a two-post 19-inch equipment rack using the already attached mounting brackets,
follow these steps:
StepTask
NOTE: Dell Force10 recommends using one person to hold the S4810 chassis in place while
another person attaches the brackets to the posts.
20|Install the S4810
Page 21
StepTask (continued)
3Attach the bracket “ears” to the rack or cabinet posts using the two screws for each bracket. Ensure the screws are
tightened firmly.
Rack/Cabine
Post
PSU0
PSU1
Rack Mounting
Ears
Attach the Mounting Brackets into a Four-Post Rack or Cabinet
The S4810 is shipped with mounting brackets (rack ears) and the required screws for a two-post rack or
cabinet installation. To install the S4810 in a four-post rack or cabinet, you must order additional brackets
separately (Catalog # SA-01-RMB-06). Use the brackets included with the S4810 on the I/O side of
system and use the brackets you ordered separately on the PSU side of the system.
Unlike the two-post installation, the four-post installation requires attaching brackets to the rack prior to
installing the system.
To attach the brackets to the rack or cabinet, follow these steps:
StepTask
1Ensure that there is adequate clearance surrounding the rack or within the cabinet to permit access and airflow.
2Take the brackets and screws out of their packaging.
Install the S4810|21
Page 22
StepTask (continued)
t
3Attach the brackets to the PSU sides of the chassis using four screws for each bracket. Attach the bracket so that
the “ear” is parallel to the PSU and the outside of the chassis.
View from chassis I/O side
www.dell.com | support.dell.com
Connect to
Rack/Cabine
(ears)
Screws
View of chassis PSU side
Power Supply
4Attach the long bracket to each side of the chassis using the provided countersink screws. Use two screws on each
Screws
Connect to
Rack/Cabinet
(ears)
side of the chassis.
I/O side
Long brackets
PSU Side
5Install the rack mount ears into the I/O-facing posts using rack mount screws (not included with the system).
NOTE: The rack mount ears must be mounted so that the system is level when fully installed.
6Using the provided pan head screws, attach the rack ears on the I/O facing posts to the long bracket (attached to
the system). Tighten the pan head screws to secure.
22|Install the S4810
Page 23
Install the System into a Four-Post Rack or Cabinet
Ensure that there is adequate clearance surrounding the rack or within the cabinet to permit access and
airflow.
To install a system into a four-post equipment rack using the already attached mounting brackets, follow
these steps:
StepTask
1Install the system into the rack. Ensure the long brackets dock into the previously installed rack ears.
2Fasten the system to the PSU-facing posts using rack mount screws (not included with the system).
I/O Side
Long Brackets
Rack ears
PSU Side
Rack ears
3Use the provided pan head screws to attach the rack ears on the I/O-facing posts to the long bracket previously
attached to the system. Tighten the pan head screws to secure the system.
Attach the Ground Cable
Use a single M4x0.7 screw to attach the ground cable to the chassis. The cable itself is not included with
the S4810. To properly ground the chassis, Dell Force10 recommends using a 6AWG one-hole lug, #10
hole size, 63" spacing (not included in shipping). The one-hole lug must be a UL recognized, crimp-type
lug.
. NOTE: The rack installation “ears” are not suitable for grounding.
. CAUTION: Grounding conductors must be made of copper. Do not use aluminum conductors.
To connect the ground cable to the system, follow these steps:
. NOTE: Coat the one-hole lug with an anti-oxidant compound prior to crimping. Also, bring any un-plated
mating surfaces to a shiny finish and coat with an anti-oxidant prior to mating. Plated mating surfaces must be
clean and free from contamination.
StepTask
1Take the one M4x0.7 screw from the package.
Install the S4810|23
Page 24
StepTask (continued)
2Cut the cable to the desired length. The cable length must facilitate proper operation of the fault interrupt circuits.
Dell Force10 recommends using of the shortest cable route allowable.
3Attach the one-hole lug to the chassis using the supplied 10-32 screw with the captive internal tooth lock washer.
Torque the screw to 20 in-lbs.
Lug Hole
www.dell.com | support.dell.com
4Attach the other end of the ground cable to a suitable ground point. The rack installation ears are not a suitable
Ground
Screw
grounding point.
Install the SFP+ and QSFP+ Optics
The S4810 has 48 SFP+ optical ports and four QSFP+ optical ports. For supported optics, refer to
. WARNING: ESD damage can occur if components are mishandled. Always wear an ESD-preventive wrist
or heel ground strap when handling the S4810 and its components.
. WARNING: When working with optical fibers, follow all warning labels and always wear eye protection.
Never look directly into the end of a terminated or unterminated fiber or connector as it may cause eye
damage.
To install SFP+ or QSFP+ optics into an open port, follow these steps:
StepTask
1Position the optic so it is in the correct position. The optic has a key that prevents it from being inserted
incorrectly.
2Insert the optic into the port until it gently snaps into place.
.
http://
NOTE: Both rows of QSFP+ ports require that the 40G optics be inserted with the tabs facing up.
Remove the SFP+ and QSFP+ Optics
Remove an optic by pushing the tab on the optic and sliding the optic from the port.
When removing optics with Direct Attach Cables (DACs) from the port, pull the release tab firmly and
steadily . Prior to pulling the release tab, you may need to gently push the optic into the port to ensure it is
seated properly. Do not jerk or tug repeatedly on the tab.
24|Install the S4810
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Splitting QSFP Ports to SFP+ Ports
The S4810 supports splitting a single 40G QSFP port into four 10G SFP+ ports using one of the
supported breakout cables.
For the system to recognize the port type change, you must enter the stack-unit portmode command. For
example:
stack-unit stack-unit port number portmode quad
•
stack-unit
: Enter the stack member unit identifier of the stack member to reset. Range: 0 - 11.
number
•
Important Points to Know:
•Splitting a 40G port into four 10G ports is supported only on a standalone unit.
•You cannot use split ports as stack-link to stack S4810 systems.
•Split ports in a S4810 system cannot be a part of any stacked system.
•The unit number with the split ports must be the default (stack-unit 0). You can verify this using the
show system brief command. If the unit ID is not 0, you must renumber it to 0 before the ports are split
by using the stackunit id renumber 0 command in EXEC mode.
•The quad port must be in a default configuration before you can split it into four 10G ports. The 40G
port is lost in the configuration when you split the port, so be sure the port is also removed from other
L2/L3 feature configurations.
•For the split-port change to take effect, you must reload the system after issuing the command. Save
your configuration.
: Enter the port number of the 40G port to be split. Range:0-31.
Connect the Stacking Ports (Optional)
. NOTE: User Port Stacking is NOT supported on FTOS versions 8.3.8.x or 8.3.10.x.
Before you make your stacking port connections, rack-mount the systems or insert them into a cabinet.
To connect the stacking ports, insert one end of the optical cable into a configured port and insert the
other end of the optical cable into a similarly configured port of the adjacent system.
There are no unique stacking ports; you can configure the SFP and QSFP+ ports to act as stacking ports.
The SFP ports are labeled 0-47. The QSFP+ ports are labeled 48 and 56 for the lower ports and 52 and 60
for the upper ports.
. NOTE: The S4810 system does not stack with other S-Series systems.
Install the S4810|25
Page 26
Important Points to Know
When stacking the S4810, keep the following in mind:
•Data ports are configured as stacking ports in predefined stacking groups of 40G (four 10G ports or one
40G port).
•When a stack-group number is assigned, the ports associated with that group are configured as stacking
ports (Figure 4-1):
•stack-group 0 = ports 0-3, stack-group 1 = ports 4-7, stack-group 2 = ports 8-11, and so on
through stack-group 11 = ports 44-47.
•stack-group 12 = port 48, stack-group 13 = port 52, stack-group 14 = port 56, stack-group 15 =
www.dell.com | support.dell.com
port 60.
•All the ports in a stack-group are placed in stacking mode. You cannot use the unused ports in that group
as data ports.
Figure 4-1. S4810 Stack-Group Assignments
Stack-Group 1
Stack-Group 0
Stack-Group 3
Stack-Group 2
........
........
Stack-Group 11
Stack-Group 10
S-G 13
S-G 12
S-G 15
S-G 14
26|Install the S4810
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You can connect the systems while they are powered down or up. Stacking ports are bi-directional. The
S4810 supports stacking in either a ring or a cascade topology (
Figure 4-2
). To provide redundant
connectivity, Dell Force10 recommends using the ring topology when stacking S4810 systems.
Figure 4-2. S4810 Stacking Topology
Ring TopologyCascade Topology
.....
.....
.....
.....
.....
.....
52 60
48 56
52 60
48 56
52 60
48 56
Chassis 1
Chassis 2
Chassis 3
.....
.....
.....
.....
.....
.....
52 60
48 56
52 60
48 56
52 60
48 56
Connect Two S4810 Systems
To provide backup connectivity and increased data transfer between the systems, Dell Force10
recommends inserting an additional cable between the two units, in a second stacking port, as shown in
Figure 4-3
.
You can use any of the SFP+ or QSFP+ ports for stacking, provided it is configured as a stacking port.
. CAUTION: To connect S4810 systems, use only Dell Force10 supported stacking cables.
To connect two S4810 systems in a ring (
Figure 4-3
), starting with the S4810 at the bottom of the stack,
follow these steps:
. NOTE: The port numbers in the following procedure are examples only.
StepTask
1Insert one end of the first cable into stack port 60 in chassis 1 (bottom).
2Insert the other end of the same cable into stack port 52 on chassis 2 (top).
3Insert a second cable into stack port 56 on chassis 2 (top).
4Insert the other end of the second cable into stack port 56 on chassis 1 (bottom).
Install the S4810|27
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Figure 4-3. Two S4810 Systems Connected in a Ring
5260
4856
5260
4856
www.dell.com | support.dell.com
Chassis 2
Chassis 1
Connect Three S4810 Systems
To provide backup connectivity and increased data transfer between the systems, Dell Force10
recommends inserting an additional cable between the two units, in a second stacking port, as shown in
Figure 4-4
. CAUTION: To connect S4810 systems, use only Dell Force10 supported stacking cables.
To connect three S4810 systems in a ring (
.
Figure 4-4
), starting with the S4810 at the bottom of the stack,
follow these steps:
. NOTE: The port numbers in the following procedure are used as examples only.
StepTask
1Insert one end of the first cable into stack port 60 of chassis 1 (bottom).
2Insert the other end of the cable into stack port 52 of chassis 2 (center).
3Insert the second cable into stack port 60 of chassis 2 (center) and port 52 the chassis 3 (top).
4Use the third cable to connect the top and bottom units by inserting one end of the cable into stack port 56 on
chassis 1 (bottom) and the other end of the cable into stack port 60 on chassis 3 (top).
28|Install the S4810
Page 29
Figure 4-4. Three S4810s Connected in a Ring
Chassis 3
Chassis 2
Chassis 1
5260
4856
5260
4856
5260
4856
Supply Power and Power Up the System
Supply power to the S4810 after it is mounted in a rack or cabinet.
Dell Force10 recommends re-inspecting your system prior to powering up. Verify that:
•the equipment is properly secured to the rack and properly grounded.
•the equipment rack is properly mounted and grounded.
•the ambient temperature around the unit (which may be higher than the room temperature) is within the
limits specified for the S4810.
•there is sufficient airflow around the unit.
•the input circuits are correctly sized for the loads and that you use sufficient over-current protection
devices.
•all protective covers are in place.
•blank panels are installed if you do not install optional modules.
. NOTE: A US AC power cable is included for powering up an AC power supply. You must order all other
power cables separately.
. WARNING: ESD damage can occur if components are mishandled. Always wear an ESD-preventive wrist or
heel ground strap when handling the S4810 and its components.
Install the S4810|29
Page 30
Power Up Sequence
When the system powers up, the fans immediately come on at high speed. The fan speed slows as the
system boots up.
The PWR Light Emitting Diode (LED) blinks until the boot-up sequence is complete. When the boot up
is complete, the PWD LED is steadily lit.
AC Power
. CAUTION: Ensure that you correctly install the PSU. When correctly installed, the AC power connector is on
the left side of the PSU and the status LED is at the top of the PSU (
Figure 4-5
).
T o add AC power, connect the power cord plug to each AC power connector . Make sure the power cord is
secure (
www.dell.com | support.dell.com
Figure 4-5
).
As soon as the cable is connected between the S4810 and the power source, the system is powered-up;
there is no on/off switch.
Figure 4-5. AC Power Connection
Power connection
LED
DC Power
T o add DC power , connect the power cord plug to each DC power connector. Make sure the power cord is
secure (
Figure 4-6
).
As soon as the cable is connected between the S4810 and the power source, the system is powered-up;
there is no on/off switch.
Figure 4-6. DC Power Connection
Power connection
LED
30|Install the S4810
Page 31
Hot-Swap Units in a Stack
You can add, remove, or swap S4810 units in an existing stack. The units in the stack and the new units
can be already powered up or powered down.
All units in a stack must run the same version of the operating system. If you attempt to attach a unit with
a different version of the operating system to an existing stack, the CLI displays an error and the unit is
not added until you install compatible software.
The order in which the units come on-line or are added to or removed from the stack affects how the stack
identifies them and how the units identify themselves. This influences unit numbers, management
addresses, and other elements of the configuration file.
Unit identification within the stack is determined by the identification algorithm you select. The default
algorithm has the units self-identify as Unit 0 through Unit last based on the order in which they come
on-line. So, when setting up a new set of switches in a stack, you should have no trouble forcing the
identification of the management unit and unit IDs by methodically supplying power to the units in your
preferred sequence.
Similarly, when you add a new unit to the stack, the unit is gracefully added as Unit last (the lowest
unused number) with the current configuration. Attaching a new unit may cause each unit in the stack to
reload. The subsequent configuration file in each unit includes the awareness of the new unit.
If you have a pre-configured unit that you want to add to the stack, but you want to make sure that the
configuration does not override the configuration of the stack, add the unit while it is powered down to
avoid stack management conflicts.
For more information about removing a unit from a stack and other stacking commands, refer to the
Stacking chapter in the FTOS Configuration Guide for the S4810 System and the Stacking Commands
chapter in the FTOS Command Line Reference Guide for the S4810 System.
Install the S4810|31
Page 32
www.dell.com | support.dell.com
32|Install the S4810
Page 33
5
Power Supplies
The S4810 supports two hot-swappable power supplies units (PSUs) with integrated fans that provide
cooling for the system. The S4810 supports AC power supplies with two air-flow directions (normal and
reversed). Two PSUs are required for full redundancy, but the system will operate with a single PSU.
. NOTE: If you use a single PSU, you must install a blank plate in the other PSU slot. Dell Force10
recommends using power supply 1 (PSU1) as the blank plate slot.
The PSUs are field replaceable. When running with full redundancy (two power supplies installed and
running), you can remove and replace one PSU while the other PSU is running without disrupting traffic.
The S4810 does not support mixing PSU types. You cannot replace an AC PSU with a DC PSU and you
cannot replace an AC-R PSU with a DC-R PSU.
. WARNING: Electrostatic discharge (ESD) damage can occur if components are mishandled. Always wear
an ESD-preventive wrist or heel ground strap when handling the S4810 and its components.
. CAUTION: To prevent electrical shock, ensure the S4810 is grounded properly. If you do not ground your
equipment correctly, excessive emissions may result. Use a qualified electrician to ensure the power cables
meet your local electrical requirements.
Components
The following power supply options are available for the S4810:
•AC power supply with integrated fan (Force10 Catalog# S4810P-PWR-AC | Dell Part #
•AC power supply with integrated reverse flow fan
(Force10 Catalog# S4810P-PWR-AC-R | Dell Part # 6TRFG)
•DC power supply with integrated fan (Force10 Catalog# S4810P-PWR-DC | Dell Part # NMG1T)
•DC power supply with integrated reverse flow fan
(Force10 Catalog# S4810P-PWR-DC-R | Dell Part # 6HYWF)
RVY43
)
Power Supplies|33
Page 34
Figure 5-1. AC Power Supply
PSU0
Fan Modules
Grab Handle
www.dell.com | support.dell.com
Cable
Connector
PSU1
Figure 5-2. DC Power Supply
Fan Modules
PSU0
Cable
Connector
PSU1
Grab Handle
Power supply 0 (PSU0) is on the left side of the chassis; power supply 1 (PSU1) is on the right side of the
chassis.
The PSUs in the S4810 are field replaceable. When both power supplies are installed and running, you
can remove one power supply without interrupting traffic.
The PSUs are in a single piece with the PSU fans. You can replace the fan trays individually, but you
cannot replace the fans that are attached to the PSUs—if the fans attached to the PSU fail, you must
replace the entire PSU. For fan tray replacement procedures, refer to
. WARNING: Prevent exposure and contact with hazardous voltages. Do not attempt to operate this system
with the safety cover removed.
. CAUTION: Remove the power cable from the PSU prior to removing the PSU. Also, do not connect the
power cable before you insert the PSU in the chassis.
. CAUTION: The DC PSU comes with a 6-8 inch power cord with a snap-in plug that attaches to the DC power
supply and screw terminals that attach to the main power. To ensure sufficient room, Dell Force10
recommends using a longer cable.
. CAUTION: The power supply is marked + 48V -. Connect the + (plus sign) to the red cable on the 6-8 inch
cord; connect the - (minus sign) to the black cable on the 6-8 inch cord. BE SURE TO connect the RED cable
to RETURN and the BLACK cable to -48V.
34|Power Supplies
Chapter 6, Fans
.
Page 35
.
NOTE: To comply with the GR-1089 Lightning Criteria for Equipment Interfacing with AC Power Ports, use an
external SPD at the AC input of the router.
Install an AC or DC Power Supply
To install an AC or DC power supply, follow these steps:
. NOTE: The PSU slides into the slot smoothly. Do not force a PSU into a slot as this may damage the PSU or
the S4810 chassis.
. NOTE: Ensure that the PSU is correctly installed. When the PSU is correctly installed, the power connector is
on the left side of the PSU and the status LED is at the top of the PSU (refer to
. NOTE: If you use a single PSU, you must install a blank plate in the other PSU slot. Dell Force10
recommends using power supply 1 (PSU1) as the blank plate slot.
StepTask
1Take the PSU out of the shipping box.
2Use the grab handle to slide the PSU into the power supply bay.
3Tighten the securing screw at the top of the PSU.
4Attach the power cables.
NOTE: The system powers up as soon as the cables are connected between the power supply and the power
source.
Figure 5-1
and
Figure 5-2
).
Replace an AC or DC Power Supply
To replace an AC or DC power supply, follow these steps:
. NOTE: The PSU slides into the slot smoothly. Do not force a PSU into a slot as this may damage the PSU or
the S4810 chassis.
. NOTE: If a PSU fails, you must completely replace it. There are no field servicable components in the PSU.
To request a hardware replacement, refer to
. NOTE: If you use a single PSU, you must install a blank plate in the other PSU slot. Dell Force10
recommends using power supply 1 (PSU1) as the blank plate slot.
StepTask
1Disconnect the power cable from the PSU.
2Use the grab handle to slide the PSU out of the power supply bay.
3Use the grab handle on the replacement PSU to slide it into the power supply bay.
4Tighten the securing screws on the replacement PSU with a screwdriver. Ensure that the PSU is secure.
5Attach the power cord to the replacement PSU.
NOTE: The system powers up as soon as the cables are connected between the power supply and the power
source.
Chapter 9, Technical Support
.
Power Supplies|35
Page 36
www.dell.com | support.dell.com
36|Power Supplies
Page 37
6
Fans
The S4810 comes from the factory with one power supply unit (PSU) and two fan modules installed in
the chassis. If two or more fans are installed and running, the fan modules and the integrated fan-power
supply are hot-swappable.
NOTE: To run the system, both slots must have operating fan units. If a module is not installed in each slot
(either as part of the PSU or as an independent fan module), the system shuts down in one minute.
In addition to the integrated fan/power supply modules, you can order and install fan modules separately .
The S4810 supports two airflow direction options. Do not mix airflow types in a chassis; you can use
only a single airflow direction in a chassis. If the airflow directions are mismatched, the S4810 powers
down in one minute.
•Normal—airflow is from the I/O panel to the PSU
•Reversed—airflow is from the PSU to the I/O panel
Environmental factors can decrease the amount of time required between fan replacements. Check the
environmental factors regularly. An increase in temperature and/or particulate matter in the air might
affect performance (for example, new equipment installation).
CAUTION: Check the fans at six-month intervals and replace them as necessary. Regularly monitor the
speeds of the cooling fans in order to accurately determine replacement intervals.
Components
•S4810 Fan module (Force10 Catalog# S4810P-FAN | Dell Part # GCMX5)
•S4810 Fan module - Reverse flow (Force10 Catalog# S4810P-FAN-R | Dell Part # YTPNC)
Figure 6-1. S4810 Fan Modules
Fan Module 0
PSU0
Fan Module 1
Grab Handles
PSU1
Fans|37
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Install a Fan Module
CAUTION: DO NOT mix airflow directions. Both fans must use the same airflow direction (reverse or normal). If the
airflows are mismatched, an error message appears and the system shuts down.
00:02:19: %S4810:0 %CHMGR-2-PSU_TYPE_AIRFLOW_MISMATCH: Mismatching PSU airflow
detected. Unit 0 shall get shutdown in next 60 seconds if mismatch not
rectified.
00:02:19: %STKUNIT0-M:CP %CHMGR-1-PSU_AIRFLOW_COMBO_MISMATCH: Major alarm:
Mismatching PSU airflow detected in unit 0
The fan modules in the S4810 are field replaceable. Module slot 0 is on the left side of the chassis;
module slot 1 is on the right side of the chassis.
www.dell.com | support.dell.com
To install a fan module, follow these steps:
StepTask
1Take the fan module out of the shipping box.
2Use the grab handle to slide the fan module into the bay.
3Tighten the securing screws on the sides of the fan module.
Replace a Fan Module
To replace a fan module, follow these steps:
StepTask
1Loosen the securing screws on the sides of the fan module.
CAUTION: You must complete steps 2 and 3 within one minute or the system powers down.
2Use the grab handle to slide the fan module out of the bay.
3Use the grab handle on the replacement module to slide it into the bay.
4Tighten the captive screws on the replacement module with a screwdriver. Ensure the module is secure.
38|Fans
Page 39
7
Console Ports
You can access the S4810 directly through the console port at the Input/Output (I/O) side of the system.
Access the RJ-45 Console Port (RS-232)
NOTE: Before starting this procedure, be sure you have a terminal emulation program already installed on
your PC.
The RS-232/RJ-45 console port is labeled on the upper-right-hand side of the S4810 chassis (the I/O side)
Figure 7-1
(
).
Table 7-1
Figure 7-1. S4810 Serial Console Port Connector
To access the console port, follow these steps:
StepTask
1Install an RJ-45 copper cable into the console port. Use a rollover cable to connect the S4810 console port to a
2Connect the other end of the cable to the Dumb Terminal Emulator (DTE) server.
3Keep the default terminal settings on the console as follows:
lists the console port pinout assignments.
RJ-45
Console Port
terminal server.
• 9600 baud rate
• No parity
• 8 data bits
• 1 stop bit
• No flow control
Console Ports|39
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Access the RJ-45 Console Port with a DB-9 Adapter
If the DTE has a DB-9 interface, you can connect to the console using an RJ-45 to DB-9 adapter along
with the RJ-45 rollover cable.
Table 7-1. Pin Assignments Between the Console and a DTE Terminal Server
Console PortRJ-45 to RJ-45 Rollover CableRJ-45 to DB-9 AdapterTerminal Server Device
SignalRJ-45 PinoutRJ-45 PinoutDB-9 PinSignal
-40° to 158°F (-20° to 70°C)
Maximum altitudeNo performance degradation to 10,000 feet (3,048 meters)
Relative humidity10 to 85% non-condensing
ShockMIL-STD-810
AC Power Requirements
ParameterSpecifications
Nominal input voltage100 to 240 VAC, 47-63 Hz
Maximum AC power supply input current 4.20 A @ 100VAC
1.70 A @ 240 VAC
Maximum system power input350 W
Specifications|41
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DC Power Requirements
ParameterSpecifications
Nominal input voltage36 to 72 VDC
Maximum power supply input current 2.8A @ 36 VDC
1.85 A @ 72 VDC
Maximum system power input360 W
IEEE Standards
The S4810 complies with the following IEEE standards:
www.dell.com | support.dell.com
•802.3ae 10 Gigabit Ethernet
•802.3ab 1000Base-T
•802.1p L2 Prioritization
•802.1Q VLAN Tagging, Double VLAN Tagging (Q in Q), GVRP
•802.1s Multiple Spanning Tree Protocol
•802.1w Rapid Spanning Tree Protocol
•802.3ad Link Aggregation with LACP
•802.1D Bridging, GARP, GMRP
•802.3x Flow Control
•802.1ac Frame Extension for VLAN Tagging
•802.1x Port Based Network Access Control
Agency Compliance
Network Equipment Building Systems (NEBS) Compliance
•Use shielded cables for ports 0 - 43. You must ground the shields at both ends.
•Use only reverse airflow configurations in a NEBS-compliant installation. Use only AC supply
S55-PWR-AC-R, DC supply S55-PWR-DC-R and Fan Only S55-FAN-R, Systems S55-44T-AC-R and
S55-44T-DC-R.
•Fit the power supplies and fan modules with filter kits (S55-PWR-FLTR). You must replace the fan
filters on a regular basis.
•Use this equipment with an external, second-level 6kV lightning Surge Protective Device (SPD) at the
AC input of the building.
42|Specifications
Page 43
•Use a SPD with the AC power connections in order to protect the AC power supplies from damage from
excessive power line surges.
•In order to comply with the GR-1089 Lightning Criteria for Equipment Interfacing with AC Power
Ports, use a SPD at the AC input of the router.
WARNING: Electrostatic discharge (ESD) damage can occur if components are mishandled. Always wear an
ESD-preventive wrist or heel ground strap when handling the S4810 and its components.
CAUTION:
USA Federal Communications Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC rules. These limits are designated to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy. If it is not installed and used in accordance to the
instructions, it may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case users will be required to take
whatever measures necessary to correct the interference at their own expense.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission
limits. Dell Force10 is not responsible for any radio or television interference caused by using other than
recommended cables and connectors or by unauthorized changes or modifications in the equipment.
Unauthorized changes or modification could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Canadian Department of Communication Statement
European Union EMC Directive Conformance Statement
This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on
the approximation of the laws of the Member States relating to electromagnetic compatibility. Force 10
Networks can not accept responsibility for any failure to satisfy the protection requirements resulting
from a non-recommended modification of this product, including the fitting of non-Dell Force10 option
cards.
Specifications|43
Page 44
This product has been tested and found to comply with the limits for Class A Information Technology
Equipment according to CISPR 22/European Standard EN 55022. The limits for Class A equipment were
derived for commercial and industrial environments to provide reasonable protection against interference
with licensed communication equipment.
WARNING: This is a Class A product. In a domestic environment, this device may cause radio interference,
in which case, you may be required to take adequate measures.
European Community Contact
Dell Force10, EMEA - Central
Dahlienweg 19
66265 Heusweiler
Germany
www.dell.com | support.dell.com
http://www.force10networks.com/german/
Tel: +49 172 6802630
Email: EMEA Central Sales
Japan: VCCI Compliance for Class A Equipment
This is Class A product based on the standard of the Voluntary Control Council For Interference by
Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio
disturbance may arise. When such trouble occurs, the user may be required to take corrective actions.
WARNING: Use the AC power cords with Dell Force10 equipment only. Do not use Dell Force10 AC power
cords with any unauthorized hardware.
44|Specifications
Page 45
Korean Certification of Compliance
Korean Package Label
Safety Standards and Compliance Agency Certifications
•CUS UL 60950-1, 2nd Edition
•CSA 60950-1-03, 2nd Edition
•EN 60950-1, 2nd Edition
•EN 60825-1, 1st Edition
•EN 60825-1 Safety of Laser Products—Part 1: Equipment Classification Requirements and User’s
Guide
•EN 60825-2 Safety of Laser Products—Part 2: Safety of Optical Fibre Communication Systems
•FDA Regulation 21CFR 1040.10 and 1040.11
•IEC 60950-1, 2nd Ed, including all National Deviations and Group Differences
Electromagnetic Compatibility (EMC)
Emissions
•International: CISPR 22: 2006, Class A
•Australia/New Zealand: AS/NZS CISPR 22:2009, Class A
•Canada: ICES-003, Issue-4, Class A
•Europe: EN55022 2006 (CISPR 22: 2006), Class A
Specifications|45
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•Japan: VCCI V -3/2011.04 Class A
•USA: FCC CFR47 Part 15, Subpart B, Class A
Immunity
•EN 300 386 v1.5.1:2010 EMC for Network Equipment
•EN55022 2006, Class A
•EN 55024 1998 + A1: 2001 + A2: 2003
•EN 61000-3-2 Harmonic Current Emissions
•EN 61000-3-3 Voltage Fluctuations and Flicker
www.dell.com | support.dell.com
•EN 61000-4-2 ESD
•EN 61000-4-3 Radiated Immunity
•EN 61000-4-4 EFT
•EN 61000-4-5 Surge
•EN 61000-4-6 Low Frequency Conducted Immunity
Product Recycling and Disposal
You must recycle or discard this system according to applicable local and national regulations. Dell
Force10 encourages owners of information technology (IT) equipment to responsibly recycle their
equipment when it is no longer needed. Dell Force10 offers a variety of product return programs and
services in several countries to assist equipment owners in recycling their IT products.
Waste Electrical and Electronic Equipment (WEEE) Directive for Recovery, Recycle and Reuse of IT and
Telecommunications Products
Dell Force10 switches are labeled in accordance with European Directive 2002/96/EC concerning waste
electrical and electronic equipment (WEEE). The Directive determines the framework for the return and
recycling of used appliances as applicable throughout the European Union. This label is applied to
various products to indicate that the product is not to be thrown away, but rather reclaimed upon end of
life per this Directive.
Figure 8-1. The European WEEE symbol
In accordance with the European WEEE Directive, electrical and electronic equipment (EEE) is to be
collected separately and to be reused, recycled, or recovered at end of life. Users of EEE with the WEEE
marking per Annex IV of the WEEE Directive, as shown above, must not dispose of end of life EEE as
unsorted municipal waste, but use the collection framework available to customers for the return,
46|Specifications
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recycling and recovery of WEEE. Customer participation is important to minimize any potential effects
of EEE on the environment and human health due to the potential presence of hazardous substances in
EEE.
Dell Force10 products, which fall within the scope of the WEEE, are labeled with the crossed-out
wheelie-bin symbol, as shown above, as required by WEEE.
For information on Dell Force10 product recycling offerings, see the WEEE Recycling instructions on
iSupport at:
For more information, contact the Dell Force10 Technical Assistance Center (TAC) (see
T echnical Assistance Center
).
.
Contacting the
SD Card Removal
To support high security environments, you can remove and re-install the SD card. Dell Force10
recommends removing the SD card only when necessary . The SD card must be removed and replaced by
authorized personnel only.
CAUTION: Only remove the SD card to support high security operations and after discussions with Dell
Force10 Technical Support or your Dell Force10 representative.
To open the case and remove the SD card, follow these steps:
StepTask
1Remove the small Phillips screws that connect the top of the case to the body. There are three screws evenly
spaced across the rear and three screws evenly spaced along each side.
2Slide the top backwards until its front flange slides free of the faceplate then lift it off.
3Remove the three larger Phillips screws and carefully lift off the CPU card. The SD card is located on the
underside of the CPU card.
4Gently push the SD card to release it from the slot.
Specifications|47
Page 48
StepTask (continued)
5Remove the card.
www.dell.com | support.dell.com
Battery Replacement
The lithium battery is not field replaceable. Only authorized personal should remove and replace the
battery. If the battery requires replacement, contact Dell Force10 Technical Support.
WARNING: ESD damage can occur if components are mishandled. Always wear an ESD-preventive wrist or
heel ground strap when handling the S4810 and its components. As with all electrical devices of this type,
take all the necessary safety precautions to prevent injury when installing this system.
To open the case, follow these steps:
StepTask
1Remove the small Phillips screws that connect the top of the case to the body. There are three screws evenly
spaced across the rear and three screws evenly spaced along each side of the case.
48|Specifications
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StepTask (continued)
2Slide the top backwards until its front flange slides free of the faceplate then lift it off.
Specifications|49
Page 50
Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC
concerning batteries and accumulators and waste batteries and accumulators. The Directive determines
the framework for the return and recycling of used batteries and accumulators as applicable throughout
the European Union. This label is applied to various batteries to indicate that the battery is not to be
thrown away, but rather reclaimed upon end of life per this Directive.
In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to
indicate that they are to be collected separately and recycled at end of life. The label on the battery may
also include a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury and
Cd for cadmium). Users of batteries and accumulators must not dispose of batteries and accumulators as
unsorted municipal waste, but use the collection framework available to customers for the return,
recycling and treatment of batteries and accumulators.
www.dell.com | support.dell.com
Customer participation is important to minimize any potential effects of batteries and accumulators on the
environment and human health due to the potential presence of hazardous substances. For proper
collection and treatment, contact your local Dell Force10 representative.
50|Specifications
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Figure 8-2. The European WEEE Symbol
For California:
Perchlorate Material — Special handling may apply.
See:
http://www.dtsc.ca.gov/hazardouswaste/perchlorate
The foregoing notice is provided in accordance with California Code of Regulations Title 22, Division
4.5 Chapter 33. Best Management Practices for Perchlorate Materials.
Specifications|51
Page 52
www.dell.com | support.dell.com
52|Specifications
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9
Technical Support
This chapter contains the following sections:
•The iSupport Website
•Contacting the Technical Assistance Center
•Requesting a Hardware Replacement
The iSupport Website
iSupport provides a range of documents and tools to assist you with effectively using Dell Force10
equipment and mitigating the impact of network outages. Through iSupport you can obtain technical
information regarding Dell Force10 products, access to software upgrades and patches, and open and
manage your Technical Assistance Center (TAC) cases. Dell Force10 iSupport provides integrated,
secure access to these services.
Accessing iSupport Services
The URL for iSupport is
to access iSupport services.
To request a userid and password, follow these steps:
StepTask
1On the Dell Force10 Support page, click the Account Request link.
2Fill out the User Account Request form and click Send. You will receive your userid and password by E-mail.
3To access iSupport services, click the LOGIN link and enter your userid and password.
http://www.force10networks.com/support/.
You must have a userid and password
Technical Support|53
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Contacting the Technical Assistance Center
How to Contact Dell Force10
TAC
Information to Submit When
Opening a Support Case
Log in to iSupport at
Request tab.
• Your name, company name, phone number, and E-mail address
• Preferred method of contact
• Model number
• Software version number
• Symptom description
• Screen shots showing the symptom, including any error messages. This can include:
www.dell.com | support.dell.com
Managing Y our Case
Log in to iSupport and select the Service Request tab to view all open cases and Return
Materials Authorizations (RMAs).
Downloading Software
Updates
Technical Documentation
Log in to iSupport and select the Software Center tab.
Log in to iSupport and select the Documents tab. You can access this page without logging
in using the Documentation link on the iSupport page.
• Output from the show tech-support [non-paged] command (This report is very long
so set the storage buffer in your terminal program to high.)
• Output from the show logging eventlog [unit] command, where unit is the stack ID of
the member unit that experienced the failure (This report is included as a section in the
output of the show tech-support [non-paged] command.)
• Console captures showing the error messages
• Console captures showing the troubleshooting steps taken
• Saved messages to a syslog server, if you use one
http://www.force10networks.com/support/.
54|Technical Support
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Requesting a Hardware Replacement
To request replacement hardware, follow these steps:
StepTask
1Determine the part number and serial number of the component. To list the numbers for all components installed in
the chassis, use the show hardware command.
2Request a RMA number from TAC by opening a support case. Open a support case by:
• Using the Create Service Request form on the iSupport page (see
• Contacting Dell Force10 directly by E-mail or by phone (see
the following information when using E-mail or phone:
• Part number, description, and serial number of the component.
• Your name, organization name, telephone number, fax number, and E-mail address.
• Shipping address for the replacement component, including a contact name, phone number, and E-mail address.
• A description of the failure, including log messages. This can include:
– Output from the show tech-support [non-paged] command (This report is very long so set the storage buffer in
your terminal program to high.)
– Output from the show logging eventlog [unit] command, where unit is the stack ID of the member unit that
experienced the failure (This report is included as a section in the output of show tech-support [non-paged]
command.)
– Console captures showing the error messages
– Console captures showing the troubleshooting steps taken
– Saved messages to a syslog server, if you use one
Contacting the Technical Assistance Center
Contacting the Technical Assistance Center
). Provide
).
Technical Support|55
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www.dell.com | support.dell.com
56|Technical Support
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Printed in the U.S.A.
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