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Trademarks used in this text: Dell™, the DELL logo, Dell Precision™, OptiPlex™, Latitude™, PowerEdge™, PowerVault™,
PowerConnect™, OpenManage™, EqualLogic™, KACE™, FlexAddress™ and Vostro™ are trademarks of Dell Inc. Intel
®
Xeon
, Core™ and Celeron® are registered trademarks of Intel Corporation in the U.S. and other countries. AMD® is a registered trademark
and AMD Opteron™, AMD Phenom™, and AMD Sempron™ are trademarks of Advanced Micro Devices, Inc. Microsoft
Windows Server
States and/or other countries. Red Hat Enterprise Linux
and/or other countries. Novell
®
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is a registered trademark of Oracle Corporation and/or its affiliates. Citrix®, Xen®, XenServer® and XenMotion® are either registered
trademarks or trademarks of Citrix Systems, Inc. in the United States and/or other countries. VMware
and vSphere
®
, MS-DOS® and Windows Vista® are either trademarks or registered trademarks of Microsoft Corporation in the United
®
is a registered trademark and SUSE ™ is a trademark of Novell Inc. in the United States and other countries.
®
are registered trademarks or trademarks of VMWare, Inc. in the United States or other countries.
®
and Enterprise Linux® are registered trademarks of Red Hat, Inc. in the United States
®
, Virtual SMP®, vMotion®, vCenter®,
®
, Pentium®,
®
, Windows®,
Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
This guide provides site preparation recommendations, step-by-step procedures for installing the Dell
Force10 E300 chassis, as well as instructions to install the fan tray, power supplies, route processor
modules (RPMs), switch fabric modules (SFMs), and line cards.
This guide also includes instructions to remove and install field-replaceable parts. The E300 system is
packaged with components necessary for optimal performance, including panel blanks for RPMs, SFMs,
and line card slots, and, as required, power module blanks. Blanks are required in empty slots to ensure
adequate system cooling, provide for personal safety, and for EMI containment during operation.
After you have completed the hardware installation process and power up the system, refer to the
FTOS™ Configuration Guide for preliminary software configuration information. FTOS™ Command
Line Interface Reference provides details to configure Layer 2, Layer 3, and other network parameters.
Information Symbols and Warnings
The following graphic symbols are used in this document to bring attention to hazards that exist when
handling the E300 and its components. Please read these alerts and heed their warnings and cautions.
Table 1-1
Table 1-1. Information Symbols
SymbolWarningDescription
describes symbols contained in this guide.
NoteThis symbol informs you of important operational information.
CautionThis symbol informs you that improper handling and installation could result in equipment damage
or loss of data.
WarningThis symbol signals information about hardware handling that could result in injury.
WARNING: The installation of this equipment shall be performed by trained and qualified personnel only.
Read this guide before installing and powering up this equipment. This equipment contains two power cords.
Disconnect both power cords before servicing.
WARNING: This equipment contains optical transceivers, which comply with the limits of Class 1 laser
radiation.
WARNING: Visible and invisible laser radiation may be emitted from the aperture of the optical transceiver
ports when no cable is connected. Avoid exposure to laser radiation and do not stare into open apertures.
About this Guide|7
Page 8
CAUTION: Wear grounding wrist straps when handling this equipment to avoid ESD damage.
CAUTION: Earthing (AKA grounding) connection essential before connecting supply. Always make the
ground connection first and disconnect it last.
CAUTION: Disposal of this equipment should be handled according to all national laws and regulations. See
Product Recycling and Disposal on page 63
.
Related Publications
For more information about the E300 system, refer to the following documents:
•FTOS Configuration Guide
•FTOS Command Line Interface Reference
www.dell.com | support.dell.com
•E-Series
® and FTOS Release Notes
8|About this Guide
Page 9
2
Console
Auxiliary
Major
ACO/LT
Minor
Status
Reset
Primary
Status
4 5 6 7
8 9 10 11
0 1 2 3
Status
4 5 6 7
8 9 10 11
0 1 2 3
Status
4 5 6 7
8 9 10 11
0 1 2 3
Status
E300
The E300 System
The Dell Force 10 E300 System is a high performance, low cost switch/router. The eight-slot system
contains two slots for route processor modules (RPMs) and six slots for line cards. The two Switch Fabric
Modules (SFMs) are required for line rate packet processing.
Figure 2-1. E300 Chassis Front View
Fan Tray
CC-E300-FAN
R0
R1
0
1
Fan
Status
2
3
4
5
CC-E300-CVR-CMP
Route Processor EE3
12 Port FE/GE
ED3
12 Port FE/GE
ED3
1 Port 10GE
LAN ED3
12 Port FE/GE
ED3
PEM0 PEM1
Status
Reset
Primary
100/1000 Base-T
L A L A L A L A
0 1 2 3
100/1000 Base-T
L A L A L A L A
0 1 2 3
100/1000 Base-T
L A L A L A L A
0 1 2 3
SFMs
S1S0
CC-E-SFM
PS0 PS2
PS1 PS3
100/1000 Base-T
L A L A L A L A
4 5 6 7
100/1000 Base-T
L A L A L A L A
4 5 6 7
Tx Rx
1310nm 10km
L A
10BASE-LR
100/1000 Base-T
L A L A L A L A
4 5 6 7
Active
Status
Minor
Major
L A L A L A L A
8 9 10 11
L A L A L A L A
8 9 10 11
L A L A L A L A
8 9 10 11
Switch Fabric
ACO/LT
100/1000 Base-T
100/1000 Base-T
100/1000 Base-T
C NC NO C NC NO
CLASS 1 LASER PRODUCT
LASERPRODUCT DER KLASSE1
CC-E-SFM
10/100 Ethernet
Status
Status
Status
Status
Cable Management Bracket
E300
Switch Fabric
Active
Status
LC-EE3-RPM
Auxiliary
Console
CC-EE3BLNK-RPM
LC-ED3FE/GE-12T
LC-ED3FE/GE-12T
LC-ED310GEL-1Y
CC-EE3BLNK-LC
LC-ED3FE/GE-12T
CC-EE3BLNK-LC
ESD Strap
Connector
RPMs
Line Cards
fn00123a
The E300 System|9
Page 10
Figure 2-2. E300 Chassis Rear View with AC Power Supplies
A
A
Standby Switch
AC Power Supply
AC Power Supply
LEDs
Power
Inlet Socket
www.dell.com | support.dell.com
fn00121a
ir Filter
Optional Grounding
Holes
Figure 2-3. E300 Chassis Rear View with DC PEMs
DC Power Supply
Slot 0
DC Power Supply
Slot 1
fn00121cHH
ir Filter
Table 2-1
10|The E300 System
Optional Grounding
Holes
lists the minimum and maximum components required to run the E300 System.
Page 11
Table 2-1. E300 Component Requirements
ComponentMinimumMaximumField-Replaceable?
Backplane (factory installed)11No
Air filter11Yes
Fan tray 11Yes
RPMs12Yes
Line cards16Yes
SFMs1*2Yes
Power Supplies:
AC Power Supply (100 - 120 VAC)
AC Power Supply (200 - 240 VAC)
DC Power Entry Module (PEM)
3
2
1
4
4
2
Yes
Yes
Yes
Cable management bracket02Yes
*With one SFM, the E300 does not transmit traffic at line rate.
E300 System Installation Process
To install the E300 System, Dell Force10 recommends that you install the chassis and modules in the
following order:
StepTaskRelevant Section in the Manual
1Prepare the Site
2Unpack the chassis and components
3Mount the chassis
Site Selection Criteria on page 13
Storing Components on page 16
Installing the Chassis into an Equipment Rack on page 17
or
Installing the
Chassis into an Equipment Cabinet on page 18
4Install components:
• Fan Tray
• AC Power Supply or DC PEMs
5Verify power supplies and air flow
6Install RPMs, line cards, and SFMs
7Connect network cables
8Supply power to the Chassis
Installing E300 Fan Tray on page 29
Installing Power Modules on page 19
Power Supply and Fan Operability Test on page 27
Installing RPMs, Line Cards, and SFMs on page 31
RPM Ports and Cables on page 39
Powering Up on page 43
After you supply power to the chassis, the software boots to the run-time CLI prompt. To interrupt the
boot process, enter the break key sequence (CNTL-SHIFT-6) and enter the BOOT_USER mode. Refer to
Appendix A, System Boot, on page 51
for more information on the BOOT_USER mode.
The E300 System|11
Page 12
www.dell.com | support.dell.com
12|The E300 System
Page 13
3
Site Preparation
This chapter describes the requirements and procedures for installing your E300. The topics covered are:
•“Site Selection Criteria” on page 13
•“Rack Mounting” on page 14
•“Cabinet Placement” on page 14
•“AC and DC Power” on page 14
•“Fans and Airflow” on page 16
•“Storing Components” on page 16
For complete E300 System Specification, refer to
Appendix D, System Specifications, on page 59
.
Site Selection Criteria
Before beginning the installation process, make sure that the area where you intend to install your E300
meets the following safety requirements:
•In a restricted access area.
•In a dry, clean, well-ventilated and temperature-controlled room, away from heat sources such as hot air
vents or direct sunlight.
•Away from sources of severe electromagnetic noise.
•Near an adequate power source. Connect the E300 System to the appropriate branch circuit protection
as defined by local electrical codes.
•Ensure adequate space in the front, rear, and sides of the unit for proper ventilation, access to cables, and
maintenance access:
•Wall Clearance—Allow at least six inches (16 cm) of clearance around the side intake and
exhaust vents and the wall.
•Side-by-Side—Allow at least 12 inches (30.5 cm) between two E300s or an E300 and another
side-by-side airflow chassis.
•Rack—Allow at least 18 inches in the front and 20 inches in the rear of the rack.
•Cabinet—Allow at least 3 inches clearance between the cable management panel on the chassis
and the closed doors.
WARNING: Lift the E300 chassis only from the bottom. Lifting by the chassis shelves or power module
openings will damage the chassis. Dell Force10 recommends using an equipment lift or pallet jack to lift and
install your E300 chassis into your rack or cabinet. Complete the chassis installation into the rack or cabinet
before inserting any components (fan tray, power modules, line cards etc.) into the chassis.
Site Preparation|13
Page 14
Rack Mounting
When you prepare your equipment rack:
•Make sure the rack is bolted to the floor and/or braced to a wall or ceiling.
•Make sure that the rack is grounded to earth ground. The equipment rack must be grounded to the same
ground point used by the power service in your area. The ground path must be permanent.
•For an AC Power supply, the power cord is the primary ground.
When you install the chassis:
•Install the E300 chassis in the rack before you install internal components and make network and power
www.dell.com | support.dell.com
connections.
•Use a level to ensure the chassis is installed level.
Cabinet Placement
The cabinet must meet the following criteria:
•Minimum cabinet size is 30 inches deep and 24 inches wide.
•Minimum air flow is 665 cubic feet per minute (CFM).
•Minimum of six inches between the side intake and exhaust vents and a wall. Minimum of three inches
between the closed doors and the chassis (the front of the cable management panel), and a minimum of
six inches between the chassis rear and the rear of the cabinet with the cabinet door closed.
AC and DC Power
The E300 supports a 2500W AC Power Supply and DC Power Entry Modules (PEM). The E300 must
contain only one type of power module; either AC or DC PEM.
WARNING:
•Make your ground connections first. If you do not ground your equipment correctly, excessive
electromagnetic emission may result.
•Disconnect all power to the equipment rack or cabinet before chassis installation.
•Never operate the E300 system with both DC and AC power modules installed.
•Never operate the E300 system with an empty fan tray, power module, RPM, SFM, or line card
slots. All slots must contain modules or filler panels.
•You must use power cables that meet your local electrical code requirements.
2500W AC Power
The E300 Power Supply is capable of operating at either 100 VAC or 220 VAC. If the E300 is connected
to a 100 VAC power supply, three power supply modules are required. A fourth power supply modules
will provide redundancy (3 +1).
14|Site Preparation
Page 15
If the E300 is connected to a 220 VAC power supply, two power supply modules are required; four power
supply modules are required for full facility redundancy (2 + 2).
For installation instructions, see
2500W AC Power Requirements
ParametersSpecifications
Nominal Input Voltage100 - 120 VAC Requires a minimum of 3 Power Supplies Installed
Maximum AC Power Supply Input10 A @ 100 VAC per module
Maximum System Power Input4.80 KVA @ 100 VAC
Installing AC Power Modules on page 19
200 - 240 VAC Requires a minimum of 2 Power Supplies Installed
7 A @ 200 VAC per module
4.60 KVA @ 220 VAC
.
DC Power
Each E300 system requires at least one load-sharing DC PEM to operate. Two DC PEMs are required for
full facility redundancy.
For installation instructions, see
DC PEM Power Requirements
CAUTION:
Installing DC Power Entry Modules on page 22
.
•This equipment must be connected directly to the DC supply system earthing electrode conductor
or to a bonding jumper from an earthing terminal bar or bus to which the D.C. supply system
earthing electrode is connected.
•The DC supply source is to be located within the same premises as this equipment.
•There shall be no switching or disconnecting devices in the earthed circuit conductor between the
DC source and the point of connection of the earthing electrode conductor.
ATTENTION:
•Ce matériel doit être reccordé directement au conducteur de la prise de terre du circuit
d'alimentation c.c. ou à une tresse de mise à la masse reliée à une barre omnibus de terre laquelle
est raccordée à l'électrode de terre du circuit d'alimentation c.c.
•La source d'alimentation du circuit c.c. doit être située dans la même pièce que le matérial.
•Il ne doit y avoir aucun dispositif de commutation ou de sectionnement entre le point de
raccordement au conducteur de la source d'alimentation c.c. st le point de raccordement à la prise
de terre.
ParameterSpecifications
Maximum DC PEM Input Current60A
Maximum Power Dissipation2400W
Site Preparation|15
Page 16
Fans and Airflow
Your E300 chassis contains one field-replaceable fan tray. Air flows through the E300 system toward the
fans and is exhausted on the fan side of the chassis. Air circulates from the right side to the left. Minimum
air flow is 665 cubic feet per minute (CFM).
For fan access, maintenance and proper ventilation, position a chassis in an equipment rack (or cabinet)
with least six inches (16 cm) of clearance around the side intake and exhaust vents and a wall. For free air
flow between two E300s or an E300 and another side-by-side airflow chassis, position the chassis at least
12 inches (30.5 cm) apart. For instructions on replacing the fan try, see
Tray” on page 45.
Storing Components
www.dell.com | support.dell.com
CAUTION: Do not transport a E300 chassis with the components (line cards, power modules, RPMs, and SFMs) fully
installed in the chassis. Place the components in their original protective shipping packaging and insert them back into
their original shipping position. Shipping components installed, without their protective packaging, may damage the
components and the chassis backplane.
If you do not install your E300 System and components immediately, Dell Force10 recommends you
properly store components and all extra field-replaceable parts (spares) until you are ready to install
them.
Follow these indoor storage guidelines:
“Removing and Replacing the Fan
•Storage temperature should remain constant ranging from 41° to 104°F (5°C to 40°C)
•Non condensing relative humidity should be maintained with 5 to 95%.
•Store on a dry floor, away from direct sunlight, heat, and air conditioning ducts.
•Store in a dust-free environment.
16|Site Preparation
Page 17
4
Installing the Chassis
Safety Considerations
WARNING: The E300 System is packaged in two separate containers. The chassis container measures 25.5”
x 31” x 28” and weighs approximately 135 pounds. The board container measures 24” x 34.5” x 26.5” and
weighs approximately 90 pounds. Use an equipment lift or pallet jack to install or lift the chassis. Lifting the
chassis by its shelves or fan try opening will cause chassis damage.
NOTE: If you are installing the chassis without using a equipment lift or pallet jack, remove all AC power
supplies, the fan tray, line cards, RPMs and SFMs from the chassis prior to lifting it.
Installing the Chassis into an Equipment Rack
Ensure there is a minimum of six inches of clearance between the side intake and exhaust vents and any
walls. If you are installing two E300s next to each other or an E300 next to another side-by-side airflow
chassis, position the chassis at least 12 inches apart.
Prior to installing the E300 in an equipment rack, you must install the equipment rack bar. This bar
enables you to easily position the chassis into the rack and stabilizes the chassis.
Figure 4-1. Installing the Equipment Rack Bar
FN
To install the chassis into a 19-inch equipment rack, using the front mounting brackets, follow these
steps:
StepTask
1At the desired location in the rack, orient the equipment rack bar with the arrows pointing up. The smooth side of
the bar should face outward.
2Using the mounting screws provided with your rack, attach the bar to the rack (see
3Using a hand cart, pallet jack, or forklift, align the rack-mount holes with the equipment rack holes, situating the
chassis on top of the equipment rack bar.
Figure 4-1
).
Installing the Chassis|17
Page 18
StepTask
4Using the screws provided with your equipment rack, insert screws into both the chassis rack mounting bracket
and the equipment rack and tighten (see
Figure 4-2. Rack Mounting the Chassis
Figure 4-2
).
www.dell.com | support.dell.com
FN00046d
For 19-inch mid mount and 23-inch mid mount brackets, refer to the documentation included with those
brackets.
Installing the Chassis into an Equipment Cabinet
Prior to installing the E300 into an equipment cabinet, make sure that there is adequate space for proper
ventilation, access to cables, and access for maintenance. With the chassis installed in a cabinet, there
must be a minimum of six inches (16 cm) between the chassis sides and the cabinet walls.
To install a chassis into an equipment cabinet:
StepTask
1At the desired location in the rack, orient the equipment rack bar with the arrows pointing up. The smooth side of
the bar should face outward.
2Using the mounting screws provided with your rack, attach the bar to the rack (see
3Using a hand cart, pallet jack, or forklift, align the rack-mount holes with the equipment rack hole, situating the
chassis on top of the equipment rack bar.
4Using the screws provided with the cabinet, insert and tighten the screws into the chassis rack mounting and the
cabinet.
Figure 4-1
).
18|Installing the Chassis
Page 19
Installing Power Modules
This chapter contains the following major sections:
•Installing AC Power Modules
5
•Installing DC Power Entry Modules on page
•Power Supply and Fan Operability Test on page 27
The E300 system requires a minimum of one DC Power Entry Module (PEM) or a minimum of two AC
Power Supplies (see
WARNING: The E300 must contain only one type of power module—AC or DC.
WARNING: Electrostatic discharge (ESD) damage can occur when components are mishandled. Always
wear an ESD-preventive wrist or foot-heal ground strap when handling chassis components.
AC and DC Power on page 14
22
).
Installing AC Power Modules
The E300 AC Power Supply Module is capable of operating at either 100 VAC or 220 VAC. If the E300
is connected to a 100 VAC power supply, three power supply modules are required, or four power supply
modules are required for power supply redundancy.
If the E300 is connected to a 220 VAC power supply, two power supply modules are required, three
power supply modules are required for power supply redundancy, and four power supply modules are
required for full facility redundancy.
For full facility redundancy, each power supply must be attached to an independent power source with a
dedicated circuit breaker sized in accordance with your local building and electrical safety codes. To
comply with safety agency and emission requirements, a power supply blank cover must be inserted into
any unused power supply slot.
CAUTION: Before removing and replacing a power supply module, determine if the E300 is in full facility
redundancy or non-redundant power. Operating in non-redundant power will require a complete system power
off when removing and replacing a power supply.
Installing Power Modules|19
Page 20
AC Power Requirements
ParametersSpecifications
Nominal Input Voltage100 - 120 VAC Requires a minimum of 3 Power Supplies Installed
200 - 240 VAC Requires a minimum of 2 Power Supplies Installed
Maximum AC Power Supply Input10 A @ 100 VAC per module
7 A @ 200 VAC per module
Maximum System Power Input4.80 KVA @ 100 VAC
4.60 KVA @ 220 VAC
AC Power Cord Requirements
Each AC power supply is shipped with a Dell Force10-approved AC power cord and only that cord
www.dell.com | support.dell.com
should be used to connect the AC power supply to the appropriate AC outlet. The power source end of the
power cord must have an appropriately sized plug that complies with your local electrical codes.
Conductor size must also conform to your local electrical codes.
CAUTION: The power cord is the main power disconnect device; ensure that the socket-outlet is located/
installed near the equipment and is easily accessible.
The following are Dell Force10 supplied plug types. All power plugs must comply with local codes.
Check with your Dell Force10 representative to purchase cords or plugs for your system.
•EU: CEE7/7
•UK: CEE7/7, UK plug
•SWZ: CEE7/7
•JAP: C14, C20, NEMA 5-15, L5-20
•JAP 220: NEMA 6-20, L6-20
•US: C14, C20, NEMA 5-15, L5-20
•US 220: NEMA 6-20, L6-20
CAUTION: The power cord is the main power disconnect device; ensure that the socket-outlet is located/
installed near the equipment and is easily accessible.
20|Installing Power Modules
Page 21
Figure 5-1. AC Power Supply Locations
A
AC Power Supply
ir Filter
Standby Switch
AC Power Supply
LEDs
Slot 0
Slot 1
Slot 2
Slot 3
fn00121b
Optional Grounding
Holes
The E300 contains four power supply slots in the rear of the chassis (
Each AC power supply contains two LEDs: Status and AC.
Table 5-1. AC Power Supply LEDs
LEDDescription
Status (upper LED)Green: no fault detected; unit on and functioning properly
Unlit: unit not supplying power to the system; unit off or in standby mode
AC (lower LED)Green: line voltage within range; operating normally; unit on or in standby mode
Unlit: unit not operating or no power applied
Table 5-1
Figure 5-1
).
describes the LEDs.
Installing Power Modules|21
Page 22
Installing an AC Power Supply
To install an AC power supply:
StepTask
1Toggle the Standby Switch of the power supply to the standby position, as shown in the
image here.
NOTE: If the E300 is already operating, you can insert a new power supply without
shutting down the E300.
Standby position
O
l
l
2Slide the power supply into any open power supply slot. See
www.dell.com | support.dell.com
3Start the two captive screws of each power supply by hand before tightening them all.
4Plug the AC power cord into the AC power inlet in the face of the power supply.
5Plug the AC power cord into an AC power outlet.
6Toggle the standby switch of the power supply to the On position.
NOTE: If there is a failure in the AC Power Supply, it must be replaced. Power modules are not field
serviceable.
CAUTION: Fill all four power supply slots with power supplies or filler blanks before tightening the power
supply screws. Doing this ensures that each power supply is aligned correctly. Ensure power supplies are properly
aligned prior to engaging the captive screws. Doing this will reduce the likelihood of damaging screws or chassis. It
may be necessary to manually align the power supplies prior to tightening.
CAUTION: Tighten the screws with a #2 Phillips screwdriver. Use no more than five inch-pounds of torque
(light torque with a manual screwdriver). Use of power drivers can damage screws or chassis.
Figure 5-1
for correct orientation.
Installing DC Power Entry Modules
The E300 supports a minimum of one DC PEM. You must have only one type of power module in the
chassis; you cannot install a mixture of power modules. For redundant power, install two DC PEMs. To
comply with safety agency and emission requirements, a blank cover must be inserted into any unused
power slot.
22|Installing Power Modules
Page 23
Figure 5-2. DC PEM Locations
A
DC Power Supply
Slot 0
DC Power Supply
Slot 1
fn00121cHH
ir Filter
Optional Grounding
Holes
DC Requirements
Maximum Power Dissipation2400W
Maximum DC PEM Input Current60A
Redundancy
For full facility redundancy, install two DC PEMs where each PEM must be attached to an independent
power source with a dedicated circuit breaker sized in accordance with your local building and electrical
safety codes.
Cable and Connector Requirements
You must provide your own cables to connect to a remote power source (a circuit breaker panel, for
example) in your equipment rack or facility. Cables must be sized to meet the following criteria:
•Rated for 60A service to allow for a fully loaded E300 system per NEC in the United States or
internationally, per local safety codes.
•Limit voltage drop across the cable length to 0.5V or less.
Before you make the cable connections, apply a coat of anti-oxidant paste to unplated metal contact
surfaces. File unplated connectors, braided straps, and bus bars to a shiny finish. It is not necessary to file
and coat tinned, solder-plated, or silver-plated connectors or other plated connection surfaces, such as
those on the PEM studs.
NOTE: Please take precautions against over-tightening the screws or nuts on this device.
Installing Power Modules|23
Page 24
LED Status
Pwr In
OK
Status
Status
CC-E300-PWR-DC
Pwr In
OK
fn00118ch4
StatusGreen—no fault detected
Amber— under voltage
Unlit—circuit not energized or circuit breaker open
Pwr In OKGreen—no fault detected
Amber— polarity of (+) and (-) are reversed in external cables
www.dell.com | support.dell.com
Unlit—no power or power is under voltage
Removing a DC PEM
The left chassis PEM slot is labelled “0” and the right chassis PEM slot is labelled “1”. For full
redundancy, each PEM must be attached to a dedicated circuit breaker. For example, PEM “0” connects
to circuit breaker “0” and PEM “1” connects to circuit breaker “1”.
WARNING: Prevent exposure and contact with hazardous voltages. Do not attempt to operate this system
with the safety cover removed.
StepTask
1Switch the Over Current Protector (located on the PEM front panel) to the OFF position.
2Turn off power to the PEM. Ensure that the remote power source is in the OFF position and that the PEM Status
LED and Pwr In OK LED are off.
3Loosen the retaining screw and remove PEM safety cover (see
4Disconnect power cables attached to the PEM.
5Slide the PEM out of the slot.
6If you are not replacing the PEM, replace the empty slot with two blank panels.
Figure 5-3
).
24|Installing Power Modules
Page 25
Installing a DC PEM
CAUTION - Use copper
conductors o
nly
StepTask
1Turn the remote power source (the circuit breaker panel) to the OFF position.
2Turn the over current protector (located on the PEM front panel) to the OFF position.
3Loosen the PEM safety cover retaining screw and remove the cover
Figure 5-3. Removing the PEM Safety Cover
Status
Pwr In
OK
MAKE GROUND CONNECTION FIRST
CAUTION - Use copper
conductors o
nly
CAUTION -
Tur
n off
power source cir
cuit
breaker before acc
essing terminals.
ACHTUNG
Ver
jeder Wartung Hauptschalter
Always replace s
afety cover after s
ervicing
CAUTION
Unit may have more than one power
source connection. Remove all supply connections
Do not unplug while ene
rgized.
749-00752-0
0
(Figure 5-3)
fn00118ch
.
StepTask (continued)
4Slide the PEM into power slot 0 or 1
(Figure 5-2)
.
CAUTION: Fill all four power supply slots with power supplies or filler blanks before tightening the power
supply screws. Doing this ensures that each power supply is aligned correctly. Ensure power supplies are properly
aligned prior to engaging the captive screws. Doing this will reduce the likelihood of damaging screws or chassis. It
may be necessary to manually align the power supplies prior to tightening.
If you are only installing one PEM, replace the empty slot with two blank panels. (CC-E300-BLNK-PWR.)
5Start the two captive screws on each power supply by hand before tightening them all.
CAUTION: Tighten the screws with a #2 Phillips screwdriver. Use no more than five inch-pounds of torque
(light torque with a manual screwdriver). Use of power drivers can damage screws or chassis.
Installing Power Modules|25
Page 26
StepTask (continued)
CAUTION -
Use copper
conductors only
6Secure the chassis ground connection:
WARNING: You must complete the ground connection before proceeding with the PEM installation.
Locate the chassis ground connector studs on the PEM front panel (see
are the ground connection.
Remove all nuts and washers from the two ground studs.
Apply a coat of anti-oxidant paste to the connector studs.
Install the grounding cable. This cable is typically green or green and yellow.
NOTE: Termination points require UL-listed 2-hole lug with 1/4-inch holes on 3/4-inch spacing.
Replace the two washers and nuts on the studs.
Secure the nuts with a nut driver or torque wrench (not to exceed 4 ft/lbs).
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7Remove the outer nut and washer from each of the remaining studs.
8Connect the -48 VDC and Return cables from each PEM to the remote power sources.
Connect the opposite end of the grounding cable to the appropriate nearest grounding.
Verify that the remote power source is in the OFF position.
Locate the appropriate studs on the PEM front panel. The two top studs are the return (+) connection. The cable
attached to these studs is typically red. The two bottom studs on the PEM are the -48 VDC (-) connection. The
cable attached to these studs is typically black.
NOTE: Power cables must be terminated only with a UL-listed 2-hole lug to accommodate 1/4-inch studs
with 3/4-inch spacing.
Apply a coat of anti-oxidant paste to the connector studs.
Replace the washers and nuts on the studs.
Route the terminated cables out toward the rack rail (
Secure the nuts with a nut driver or torque wrench (not to exceed 4 ft/lbs).
Figure 5-4
).
Figure 5-4
). The two studs on the upper left
Figure 5-4. DC PEM with Cables Installed
Ground cable, typically green or
green with yellow stripes
MAKE GROUND CONNECTION FIRST
CAUTION -
Use copper
conductors only
Over-current protector switch
9Replace the safety cover and tighten the captive screw with a #2 Phillips screwdriver.
10Turn the Over Current Protector to the ON position (
11Turn the remote power source (the circuit breaker panel) to the ON position.
() Return cable, typically red
(-) -48V cable, typically black
Figure 5-4
).
26|Installing Power Modules
Page 27
Power Supply and Fan Operability Test
After you have completed the fan tray and power supply installation, verify their operability by supplying
power to the chassis and verifying the status LEDs.
NOTE: If there is an AC Power Supply or DC PEM failure, the entire unit must be replaced. There are no field
serviceable parts inside the AC Power Supply or DC PEM unit.
Before you begin this power test, inspect your equipment rack and chassis. Verify that:
•Each AC power supply or DC PEM is properly installed in the correct slots.
•Your power cables connect to an appropriate AC outlet or DC supply in a manner that complies with
your local electrical codes. For DC systems, a Main Disconnect must be provided.
•On the DC PEM(s), use a voltage meter to verify power on the cables. Also verify that the Voltage LED
is green.
•A power supply blank is installed in any empty slot.
•The fan tray is installed
WARNING: Prevent exposure and contact with hazardous voltages. Do not attempt to operate this system
without the safety cover provided with each DC PEM.
To test the power supplies and the fan tray:
StepTask
1With the fan tray and either AC power supplies or DC PEMs installed, power on the system.
• if AC Power Supplies are installed, flip on each switch (located on the front of the AC Power Supply) to the
ON position; or
• if DC PEMs are installed, flip the Over Current Protector (located on the PEM front panel) to the ON position.
2In a DC PEM, the Status LED should be green.
In an AC Power Supply, the top Input AC and Output DC LEDs should be green.
If these LEDs are not lit or the Status LED is amber on a DC PEM, check that the unit is properly installed. Verify
the power source. If the LEDs remain unlit, power off all modules and replace the unit.
3The fan tray LED should be green (online). Verify that air is flowing through the chassis.
If the fan tray is not operating properly or air is not flowing through the chassis, power off the chassis at the
remote power source. Ensure that the fan tray is properly installed. Verify the remote power source. If the fan tray
LED remains unlit, replace the fan tray.
4After you have verified the power and fan operability, power off the chassis to continue the installation process.
• for DC PEMs, de-energize the Main Disconnect and flip the Over Current Protector to the OFF position.
• for AC Power Supplies, flip the switch to the OFF position and disconnect the power cords.
Verify that the LEDs are not lit.
Installing Power Modules|27
Page 28
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28|Installing Power Modules
Page 29
6
Installing E300 Fan Tray
WARNING: To ensure proper temperature and airflow control, the fan tray must always be installed.
Access the fan tray from the front of the chassis. The fan tray contains 16 fans that run at a constant
speed.
Figure 6-1. Inserting the Fan Tray
C
C
E
3
0
0
F
A
N
R0
1
R
0
1
Fan
Status
2
3
4
5
To install the fan tray:
StepTask
1Slide the connector end into the fan slot (located in the front of the chassis see
2Gently push on the front of the tray until it stops.
3Using a #2 Phillips screwdriver, secure the fan tray into place by tightening the screws at the top and bottom of
the fan tray.
For information on returning a fan tray to Dell Force10, see
page 66
.
Requesting a Hardware Replacement on
Figure 6-1
).
Installing E300 Fan Tray|29
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30|Installing E300 Fan Tray
Page 31
7
Installing RPMs, Line Cards, and SFMs
The E300 System accommodates six line cards, two Route Processor Module (RPMs), and two Switch
Fabric Modules (SFMs).
RPMs
The E300 system requires the installation of at least one RPM, although two are recommended for
redundancy. RPMs are designed to be installed in either the R0 or R1 slot. Do not force RPMs into line
card slots. RPMs are keyed differently than line cards to prevent improper installation.
You can hot-insert a second RPM into a running system without performance interruption or software
intervention. A second RPM for redundant functionality provides uninterrupted operability if the system
transitions from the active RPM to the standby RPM. The standby RPM constantly performs updates and
receives the same configuration information received by the active RPM. The standby RPM also
performs diagnostics on its subsystems. In the event of a switch over, the standby RPM immediately
takes over and resumes the control activities that the active RPM was performing.
RPM on page 32
provides more information on the second RPM.
Installing a Second
You can hot-insert a second RPM into a running system without performance interruption or software
intervention. A second RPM for redundant functionality provides uninterrupted operability if the system
transitions from the active RPM to the standby RPM. The standby RPM constantly performs updates and
receives the same configuration information received by the active RPM. The standby RPM also
performs diagnostics on its subsystems. In the event of a switchover, the standby RPM immediately takes
over and resumes the control activities that the active RPM was performing.
provides more information on the second RPM.
The RPM Major and Minor Alarm LEDs are controlled by software that sets the threshold levels for
triggering the different alarm stages.
Installing a Second RPM
Blank Panels
CAUTION: To ensure clean air and emission integrity (EMI), install blank panels for RPMs and line cards slots
not in use. Always replace cards or blank panel immediately.
Blank panels for RPMs and line cards must be installed in empty slots to control airflow. Blank panels are
shipped with the system to ensure that all chassis slots are installed with operational modules or blanks.
The blank panels do not have board components or connector pins. Align the blank with the guides and
gently slide toward the backplane.
Unpacking Cards
WARNING: Electrostatic discharge (ESD) damage can occur when components are mishandled. Always
wear an ESD-preventive wrist or foot-heel ground strap when handling RPMs, SFMs, or line cards. Place
RPMs, SFMs, and line cards on an antistatic surface when they are not installed.
Installing RPMs, Line Cards, and SFMs|31
Page 32
WARNING: Do not supply power to your E300 system until the PEM and fan tray are installed and verified,
and RPMs, SFMs, and line cards have been installed.
Installing the RPMs and Line Cards
CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein
may result in hazardous laser exposure.
Figure 7-1. Installing Line Cards and RPMs into the E300
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Line cards are hot-swappable.
To install line cards or RPMs:
StepTask
1Hold the card by the edges. Avoid touching the printed circuit board and connector pins. Extend the left and right
card levers before you insert the card into the slot.
Align the card with the guide and gently slide it into the slot until you feel the connectors engage with the chassis
backplane.
2Rotate the levers to seat the backplane connectors and line card in place.
3Secure card and blanks in place by tightening the left and right captive screws on each card.
4Follow the same installation procedure for the remaining cards and slots.
Installing a Second RPM
CAUTION: If your system contains two RPMs, both RPMs must contain the same software image.
Install a second RPM either before the system is powered on or after the Primary RPM is up and stable.
After the second RPM is installed, wait several seconds until the connection between the two RPMs is
established before configuring any commands. Below is an example of the messages that should appear:
%POLLMGR-2-ALT_RPM_STATE: Alternate RPM is present
32|Installing RPMs, Line Cards, and SFMs
Page 33
%IRC-6-IRC_COMMUP: Link to peer RPM is up
%RAM-6-RAM_TASK: RPM1 is in Standby State.
Once the link between the two RPMs is established, copy the running configuration to the startup
configuration.
RPM Label and LEDs
Table 7-1. RPM Front Panel and LED Descriptions
SectionLabelDescription
ManagementConsole PortUse this RJ-45 jack for the initial system boot, as well as system configuration and
monitoring.
Auxiliary Port Use this RJ-45 serial auxiliary port for modem connection
10/100
Ethernet
AlarmsUse the relay contacts to connect a remote alarm indicator to monitor alarm status. The top
Major LEDRed: a critical condition exists (such as a severe over temperature condition). See
Minor LEDAmber: a serious condition exists (such as a single fan failure or a line card failure). See
ACO/LT
Button
FlashSlotUse the multimedia card (external flash memory card) slot to store and retrieve boot and
In Use LEDGreen: flash memory card is in the process of a read or write process. Do not remove the flash
PS0, PS1, PS2,
PS3 LEDs
Use this nonroutable Ethernet port to download images and manage the system, for example,
FTP and Telnet operations. This port is provisioned with an RJ-45 jack.
Port LEDs:
L: Green: link is up.
A: Green: activity on port
three contacts (next to the red bar) are for Major alarms and the bottom three contacts (next to
the yellow bar) are for minor alarms.
NC - Normally Closed
C - Common
NO - Normally Open
Appendix C, Alarms, on page 57
Unlit: no major alarm conditions.
Appendix C, Alarms, on page 57
Unlit: no minor alarm conditions.
Audible alarm Cut Off/Lamp Test (ACO/LT) button allows you to test the operability of
LEDs to verify that they are able to light. Pressing this button temporarily illuminates the
LEDs on the RPM.
If you press the ACO/LT button when an alarm LED is lit, the alarm relay contacts are reset
until the next alarm event.
system images.
card when the In Use LED is lit.
Unlit: not in use.
Indicates if the AC power supplies (located in the rear of the chassis) are installed and
operational.
Green: AC power supply is operational
Unlit: AC power supply not installed or not operational.
for more information.
for more information.
Installing RPMs, Line Cards, and SFMs|33
Page 34
Table 7-1. RPM Front Panel and LED Descriptions (continued)
SectionLabelDescription
PEM0, PEM1
LEDs
Primary LEDIndicates that this RPM is the Primary RPM.
Reset ButtonTo reset the RPM, depress the button by inserting a small object, such as a pen tip.
Status LEDGreen: operational
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Not Supported
Green: primary
Unlit: standby
Amber: fault detected
Flashing green: booting
Unlit: in standby mode or power is off
Line Card LEDs
Line card LEDs are described in the documentation specific to each line card. Refer to the installation
documentation that came with the card for to understand LED appearance and meaning.
Expandable Cable Management Bracket
The E300 chassis cable management bracket (
Figure 7-2
) manages your copper, fiber optic line cards and
auxiliary cables to RPMs. Space is provided for approximately 48 CAT5 cables per line card slot. In the
standard configuration, wire-ties are used to secure the cabling.
34|Installing RPMs, Line Cards, and SFMs
Page 35
Figure 7-2. Using the Expandable Cable Management Bracket
fn00142hh
To use the cable management system:
StepTask
1Route cables, to the right, across the cable bracket.
2Thread cables horizontally through the wire-tie loops.
3Tighten the wire-ties, as appropriate, to your cable bundles. Do not exceed the recommended minimum of a 1.5
bend radius for fiber optic cables.
4Using the screws provided with the wire-tie loops, insert the screw into the eye of the wire-tie and secure the wire-
tie bundle to the mounting bracket.
Installing Switch Fabric Modules (SFMs)
Two SFMs are required for the E300 system to operate optimally. The system operates at non-line rate if
only one SFM is installed and operational.
Installing RPMs, Line Cards, and SFMs|35
Page 36
Figure 7-3. SFM
fn00128a
fn00018c
Table 7-2
describes the SFM front panel and LEDs.
Table 7-2. SFM Front Panel and LED Descriptions
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LEDDescription
Active Green: active and passing traffic
Unlit: in standby mode
Status Flashing Green: booting
Green: operational
Amber: fault detected
Unlit: no power
Figure 7-4. Installing an SFM
36|Installing RPMs, Line Cards, and SFMs
fn00128a
Page 37
To install SFMs:
StepTask
1Hold the card by the edges. Avoid touching the printed circuit board and connector pins. Extend the card lever
before you insert the card into the slot.
Align the card with the guide and gently slide it into the slot until you feel the connectors engage with the chassis
backplane.
2Rotate the lever to seat the backplane connectors and card in place.
3Secure each SFM in place by tightening the captive screw.
4Repeat steps 1 through 4 for the other SFM.
Installing RPMs, Line Cards, and SFMs|37
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38|Installing RPMs, Line Cards, and SFMs
Page 39
8
RPM Ports and Cables
The RPM contains three ports, which are labeled and described as:
•Console. A Universal Asynchronous Receiver/Transmitter (UART) port with an RJ-45 jack is used for
system configuration and monitoring. Modem connections are not supported on the Console.
•Auxiliary. A UART port with an RJ-45 port allows modem access to the E300 system from a remote
location.
•10/100 Ethernet. A 10/100 Ethernet port is the Management port, which is a channel to download
images and manage the system, as well as FTP and Telnet operations. You must provide a RJ-45
Ethernet cable to connect to the Ethernet receptacle.
Connecting the Console and Auxiliary Ports
NOTE: Attach an ESD-preventive wrist strap and connect the leash to the ESD connection on the front of the
E300 chassis. Always wear an ESD-preventive wrist or foot-heel ground strap when handling components.
The console and auxiliary ports are asynchronous serial ports. If you connect a device to these ports, it
must be capable of asynchronous transmission. Your terminal or terminal emulation mode must be set to
VT100 with the following settings:
•9600 baud rate (to avoid autobaud input, the default is set to a 9600 bps baud rate)
•No parity
•8 data bits
•1 stop bit
•Window Terminal Emulator option set to NO
•24 lines X 80 characters
•No flow control (console port only)
•Hardware flow control (RTS/CTS) (for auxiliary port only)
Cable and Adapter Pin Assignments
Use the E300 System Console port on the RPM to connect to a terminal port, PC serial port, or a terminal
server to configure and monitor your system. Use the E300 Auxiliary port on the RPM to connect to a
modem.
Both the Console and Auxiliary port are RJ-45 ports.
Figure 8-1
displays the pinouts in an RJ-45 port.
RPM Ports and Cables|39
Page 40
Figure 8-1. Pinouts for an RJ-45 Connector End of Adaptors
87654321
Table 8-1
displays the RJ-45 console port pin assignments.
assignments.
The table below displays the RJ-45 console port pin assignments.
You can connect to the console using a RJ-45 to RJ-45 rollover cable and a RJ-45 to DB-9 female DTE
adapter (labeled “TERMINAL”) to a terminal server (for example, PC).
Table 8-3
lists the pin
assignments.
40|RPM Ports and Cables
Page 41
You can connect to the console using a RJ-45 to RJ-45 rollover cable and a RJ-45 to DB-9 female DTE
adapter (labeled “TERMINAL”) to a terminal server (for example, PC). The table below list the pin
assignments.
Table 8-3. Pin Assignments Between the E300 Console and a DTE Terminal Server
You can connect to the console using a RJ-45 to RJ-45 rollover cable and a RJ-45 to a DB-25 female DTE
adapter.
Table 8-4
lists the pin assignments.
You can connect to the console using a RJ-45 to RJ-45 rollover cable and a RJ-45 to a DB-25 female DTE
adapter. The table below lists the pin assignments.
Table 8-4. Pin Assignments Between E300 Console and DB-25 Adapter
You can access the auxiliary port using a dial-up modem using a RJ-45 to RJ-45 rollover cable and a RJ45 to a DB-25 male DCE adapter (labeled “MODEM”).
Table 8-5
lists the pin assignments.
RPM Ports and Cables|41
Page 42
You can access the auxiliary port using a dial-up modem using a RJ-45 to RJ-45 rollover cable and a RJ45 to a DB-25 male DCE adapter (labeled “MODEM”). The table below lists the pin assignments.
Table 8-5. RJ-45 to DB-25 Adapter Pin (Modem) Assignments
Configure the 10/100 Ethernet management port, labeled 10/100 Ethernet on the primary RPM card in
order to obtain network access capability, such as downloading a runtime image onto your system. You
can connect this port to an Ethernet hub or FastEthernet port on a router.
Table 8-6. 10/100 Ethernet Management Port LEDs
LabelDescription
L (Link)Lit: Link is up.
Unlit: No connection
A (Activity)Lit: Activity on port.
Unlit: No activity
42|RPM Ports and Cables
Page 43
9
Powering Up
This chapter provides instructions for powering up your E300 system once you have installed all the
chassis components and made your power and network connections. It covers the following topics:
•Preparation
•Supplying Power on page 43
•Booting to the CLI Prompt on page 44
Preparation
NOTE: Make sure that the switch on the remote power source is in the OFF position until you are ready to
supply power to the chassis.
Before you supply power to your chassis, Dell Force10 recommends that you re-inspect your equipment
rack and chassis.
Verify that:
•The equipment rack is properly secured and grounded.
•The chassis is bolted and secured into your equipment rack.
•Each power supply module (AC or DC) is properly installed and grounded.
•Each power supply module’s switch is in the OFF position.
•The safety covers are installed on each DC PEM.
•Power cables connect to a compliant remote power source.
•The fan tray is installed and cannot be removed by pulling on the fan tray handles.
•All line cards, RPMs, and SFMs are properly installed and secured.
•All chassis slots are filled. Blank panels and covers are installed in all empty slots.
Supplying Power
To supply power to the E300 system:
StepTask
1Energize the remote power source.
2Flip the switch on the AC power supplies or DC PEM to the ON position.
3In a DC PEM, the Status LED should be green.
In an AC Power Supply, the top Input AC and Output LEDs should be green.
If these LEDs are not lit or the Status LED is amber on a DC PEM, check that the unit is properly installed. Verify
the power source. If the LEDs remain unlit, power off all modules and replace the unit.
Powering Up|43
Page 44
StepTask
4The fan tray LED should be green (online). Verify that air is flowing through the chassis.
If the fans are not operating properly or air is not flowing through the chassis, power off the chassis at the power
module. Ensure that the fan is properly installed. Verify the power source. If the fan impeller LED remains unlit,
replace the fan impeller.
To turn the power off on the power modules, use one of the following methods:
•On the DC PEMs, flip the switch to the OFF position. Make sure the AC power supplies Status LEDs
are not lit.
•On the AC Power Supplies, flip the switch to the OFF position and unplug the power cord from the
socket on the front of the Power Supply. Make sure the Input AC and Output DC LEDs are not lit (they
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may flash as they power down.)
Booting to the CLI Prompt
After you supply power to the system, the following should occur:
•The fans should be operating.
•The green (online) fan tray, power module, RPM, SFM, and line card LEDs should be lit and remain lit
as long as the system is receiving power and is operational.
When you supply power to the E300 system, the system performs a series of power-on self tests. RPM,
line card, and SFM LEDs blink as the diagnostic programs run. No user interaction is required at this
point. Observe the process on your console monitor. When the boot process is complete, the card LEDs
remain online (green) and the console monitor displays the Command Line Interface (CLI) prompt.
NOTE: Do not press any keys or control sequences at any time during the boot process. Doing so may cause
the boot process to terminate.
Booting from the BOOT_USER Prompt
The initial boot operation automatically brings up the system to the runtime CLI. To interrupt the
automatic boot process, issue a break key sequence (CNTL-SHIFT 6). The console monitor will display
the default
BOOT_USER # prompt. Refer to
Appendix A, System Boot, on page 51
for instructions to
continue the boot process.
44|Powering Up
Page 45
10
Removing and Replacing Components
This section provides instructions for removing and replacing the following E300 components:
•Removing and Replacing the Fan Tray
•Removing and Replacing Power Module
•Removing and Replacing RPMs, Line Cards, or SFMs
•Removing and Replacing the Air Filter
When a component fails, the E300 System system triggers major or minor alarm LEDs (located on the
RPM), sends events to the SNMP trap and show alarms table, disables or changes component Status
LEDs or triggers an audible alarm. Refer to
alarms.
Appendix C, Alarms, on page 57
for more information on
For details on returning components to Dell Force10, see
When a component fails, the E300 System system triggers major or minor alarm LEDs (located on the
RPM), sends events to the SNMP trap and show alarms table, disables or changes component Status
LEDs or triggers an audible alarm. Refer to
alarms.
Appendix C, Alarms, on page 57
Requesting a Hardware Replacement on page 66
for more information on
Removing and Replacing the Fan Tray
A fan tray failure or a failure of one fan within the fan tray is recognized by an unlit LED, an SNMP trap,
or major alarm event. The failure requires a replacement of the entire fan tray. While you replace the fan
tray, the E300 system will operate safely for approximately one (1) minute at an ambient temperature of
95° F (35° C).
To remove and replace the fan tray, you must be able to pull the fan tray completely out of the slot (at
least 20 inches).
.
Removing and Replacing Components|45
Page 46
Figure 10-1. E300 Fan Tray
Handle
CC-E300-FAN
0
R
1
R
0
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Status LED
1
Fan
Status
2
3
4
5
To remove and replace the fan tray:
StepTask
1Unscrew the retaining screws at the top and bottom of the fan tray.
2Grip the handle and pull the fan tray out approximately one inch from the chassis. Wait 30 seconds, until the fan
blades stop rotating, then completely remove the fan tray.
3Insert the fan tray into the chassis. Guide the tray firmly into the slot until it stops and the handle end is flush with
the chassis.
4Secure the fan tray into place by tightening the screws, at the top and bottom of the fan tray, using a #2 Phillips
screwdriver.
fn00131a
Removing and Replacing Power Module
If you are operating your E300 chassis with a redundant AC Power Supply, you can install, remove, or
replace a power supply without affecting system operation. If you are operating your E300 system with
only three Power Supplies (the minimum), you must completely power off the system to replace a power
supply.
NOTE: If there is a power module failure (the Status LED is not lit, major alarm LED is lit, and audible alarm
sounds from the RPM), the entire unit must be replaced. There are no field serviceable parts inside the unit.
CAUTION: The power supply cord is used as the mains disconnect device, ensure that the socket-outlet is
located/installed near the equipment and is easily accessible so that the plug can be disengaged.
46|Removing and Replacing Components
Page 47
To remove an AC Power Supply:
StepTask
1Toggle the switch on the AC Power Supply to the OFF position.
2Disconnect the power cable from the AC power source.
3Loosen the retaining screws.
4Pull the AC Power Supply out of the slot.
5If you are replacing an AC Power Supply, go to
If you are replacing an AC Power Supply, go to
If you are not replacing the AC Power Supply, insert a power module blank filler in the empty slot.
Chapter 5, Installing Power Modules, on page 19
Chapter 5, Installing Power Modules
.
.
Removing and Replacing RPMs, Line Cards, or SFMs
WARNING: Your E300 system will not send traffic at line rate with only one SFM.
WARNING: Electrostatic discharge (ESD) damage can occur when components are mishandled. Always
wear an ESD-preventive wrist or ankle strap when handling RPMs, SFMs, or line cards. Connect the ESD
strap to the grounding plug located on the front of the chassis. Place RPMs, SFMs, and line cards on an
antistatic surface and anti-static bags when they are not installed.
WARNING: Do not remove a panel blank unless you are ready to install a line card or RPM into that slot. If
you remove a card, immediately replace the empty slot with a panel blank. Blanks are required to control
airflow and electromagnetic interference.
NOTE: If you operate your E300 without a redundant RPMs, the system enters a software-defined power-
down state when you remove the only RPM for replacement.
You can add, replace, or remove E300 modules without interrupting the system power or system
operations. RPMs and line cards are hot-swappable.
The E300 System system generates major alarm events for high temperatures (over 75°C for RPMs and
SFMs; over 80°C for line cards) and module failures depending on the module and whether or not it is
redundant. Minor alarms are generated for component temperatures over 65°C for RPMs and SFMs; over
75°C for line cards. SNMP traps are sent for both alarm types. Refer to
for more details.
Appendix C, Alarms, on page 57
You can add, replace, or remove E300 modules without interrupting the system power or system
operations. RPMs and line cards are hot-swappable. The E300 System system generates major alarm
events for high temperatures (over 75°C for RPMs and SFMs; over 80°C for line cards) and module
failures depending on the module and whether or not it is redundant. Minor alarms are generated for
component temperatures over 65°C for RPMs and SFMs; over 75°C for line cards. SNMP traps are sent
for both alarm types. Refer to
Appendix C, Alarms, on page 57
for more details.
If you are not operating your system with redundant cards (with only one SFM or one RPM) you must
power off your system until the cards are replaced.
Removing and Replacing Components|47
Page 48
To remove and replace E300 RPMs and line cards:
StepTask
1Unplug the network interface cables connected to the line card or RPM.
2Loosen the captive screws and pull the ejector levers simultaneously toward you to disengage the backplane
connections.
3If you are installing a line card, follow these procedures:
• If you are hot swapping (replacing the line card with the same card type), no additional configuration is
required.
• If you are installing a different line card type, enter the configure the following commands:
no linecardnumber to remove the old line card configuration where number is a slot number.
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4Slide the card out of the slot.
5If you are immediately installing a replacement card, align the new card with the guide and gently slide the card
6Enter the copy running-configfile-url command to save the configuration.
• If you are replacing the line card with a blank panel, delete the line card information from the configuration by
entering:
no linecardnumber
into the slot until you feel the connectors engage with the chassis backplane. The software will detect the new line
card and enter it in the running configuration.
If you are not planning to install a new card immediately, install a blank panel.
To remove and install an SFM:
StepTask
1Loosen the captive screws and pull the ejector lever towards you to disengage the backplane connections.
2Slide the card out of the slot.
3Hold the SFM by the edges. Avoid touching the printed circuit board and connector pins. Extend the card lever
before you insert the card into the slot.
Align the new SFM with the guide and gently slide the card into the slot until you feel the connectors engage with
the chassis backplane.
4Rotate the lever to seat the backplane connectors and SFM in place.
5Secure the SFM in place by tightening the captive screw.
Removing and Replacing the Air Filter
The E300 air filter is hot-swappable. You do not need to turn the power off to the chassis to replace a
filter. Filters should be inspected monthly, cleaned, and replaced only if it is damaged. See
Figure 10-2
.
48|Removing and Replacing Components
Page 49
Figure 10-2. Replacing the Air Filter
To remove and replace the air filter:
StepTask
1Pull the air filter straight out of the chassis.
2Insert the filter replacement as shown in
Figure 10-2
. Guide the filter firmly into the slot until it stops.
Removing and Replacing Components|49
Page 50
www.dell.com | support.dell.com
50|Removing and Replacing Components
Page 51
A
System Boot
When you supply power to the E300 system, the system performs a series of power-on self-tests. SFM,
RPM, and line card Status LEDs blink during initialization. No user interaction is required as long as the
boot process proceeds without interruption. Observe the process on your console monitor. When the boot
process is complete, the SFM, RPM and line card Status LEDs remain online (green) and the console
monitor displays the command line interface (CLI) prompt,
The RPM cards in the E300 system use a Compact Flash card (external flash memory card) to store and
retrieve boot and system images. This is the default storage area for the boot files and the startup
configuration file. Upon system power up or a system reset, the boot process uses parameters stored in
non-volatile random access memory (NVRAM) to boot the system.
Each RPM card is equipped with a slot for an external flash memory card (slot0:). You can copy the
image files and configuration files to the external flash device on the primary RPM. You can also begin
your boot process by accessing a remote server containing the boot image and system image files.
NOTE: The E300 system supports up to a 40-character file name length, up to a 180-character local file path
length, and up to a 256-character remote file path length.
Force10>.
For information about the Compact Flash card, refer to
For information about the flash memory card, refer to
Appendix B, The Compact Flash Card, on page 55
Appendix B, The Compact Flash Card, on page 55
Booting from the BOOT_USER Prompt
To get into the BOOT_USER mode, issue a break control sequence (CNTL+^) to interrupt the automatic
boot process or you may enter the mode if you experience boot problems. This mode allows you to
modify the parameters necessary to manage the boot process. Only console port access is enabled for the
BOOT_USER mode.
BOOT_USER # prompt appears after an autoboot interruption. This is the default boot prompt, not the
The
CLI prompt.
In some display outputs, you can continue the help screen display by pressing ENTER or can stop the
output by entering
letter of a command word. (In the BOOT_USER mode, you cannot press the TAB key to complete
commands.) A matching algorithm displays the commands starting with the letter or letters you entered.
For example,
Entering s h displays the syntax help information. All commands are case insensitive.
To configure the chassis from the BOOT_USER prompt use the following commands:
CommandPurpose
help
or
?
q and then ENTER. You can abbreviate the boot commands by entering only the first
b displays the commands starting with the letter b, boot change and boot selector.
• Enter help or ? to display a list of available commands and syntax.
• Enter syntax help to display syntax information and variable descriptions.
.
.
System Boot|51
Page 52
CommandPurpose (continued)
boot change {primary | secondary
| default}
If your configuration displays no preconfigured operating system boot
parameters, use the boot change command to edit appropriate fields.
• The primary operating system boot parameters are used in the first attempt
to boot the system.
• The secondary operating system boot parameters are used if the primary
operating system boot selection is not available.
• The default operating system boot parameters are used if the secondary
operating system boot parameter selection is not available. The default
parameters always reside on the internal flash device (flash:).
NOTE: These parameters, as well as other boot parameters, can be
modified in the run-time mode.
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When you enter the boot change command, you are prompted for a response.
• Enter a new parameter or press the ENTER key (carriage return) to accept the
default parameter.
• Enter . (period) to clear a field.
• Enter - (dash) to edit a field above the current cursor position.
NOTE: When you enter a new parameter that extends beyond 80
characters, you cannot use the BACKSPACE key to correct any mistakes. If you
make a mistake, you must re-enter the parameter.
BOOT_USER # boot change primary
'.' = clear field; '-' = go to previous field
boot device : flash
file name : /FTOS-EF-6.1.x.y.bin
BOOT_USER # boot change default
'.' = clear field; '-' = go to previous field
boot device : flash
file name : /FTOS-EF-6.1.x.y.bin
BOOT_USER #
52|System Boot
Page 53
CommandPurpose (continued)
show bootvarThis command displays the current operating system boot configuration
parameters.
BOOT_USER # show bootvar
PRIMARY OPERATING SYSTEM BOOT PARAMETERS:
========================================
boot device : flash
file name : /FTOS-EF-6.1.x.y.bin
SECONDARY OPERATING SYSTEM BOOT PARAMETERS:
==========================================
No Operating System boot parameters specified!
show bootflash This command displays information about the current boot ROM.
BOOT_USER # show bootflash
GENERAL BOOTFLASH INFO
======================
Bootflash Partition A:
Force10 Networks System Boot
Copyright 1999-2004 Force10 Networks, Inc.
ROM Header Version 1.0
Official CP_IMG_BOOT, BSP Release 2.4.0.14
Created Fri Nov 5 18:22:47 US/Pacific 2004
Bootflash Partition B:
Force10 Networks System Boot
Copyright 1999-2004 Force10 Networks, Inc.
ROM Header Version 1.0
System Boot|53
Page 54
CommandPurpose (continued)
interface management port config
100m
interface management port config
10m
• Use these commands to set the speed and duplex settings for the Management
interface.The default setting is full-duplex and auto-negotiation.
• Use the interface management port config show command to
view the Management interface’s physical settings.
interface management port config
auto-negotiate
interface management port config
no auto-negotiate
interface management port config
full-duplex
interface management port config
half-duplex
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interface management port config
show
show interface management
ethernet
interface management ethernet ip
address ip-address ip-address-
mask
• Use the show interface management ethernet command to display
the IP address and network mask of the management Ethernet port.
• If the show command output does not display configured IP address
information, use the interface management ethernet ip address ip-address ip-address-mask command to set the IP address of the
Management Ethernet port for network (ftp/tftp) operating system boot.
BOOT_USER # show interface management ethernet
No IP address set for interface management ethernet 0/0!
BOOT_USER # interface management ethernet ip address 1.2.3.4 255.255.0.0
Management ethernet 0/0 IP address: 1.2.3.4 255.255.0.0
boot zero {default | primary |
Delete the boot configuration.
secondary}
reloadReload software.
The autoboot program initializes and displays self-test results on the console
screen.
NOTE: Do not press break control sequence at any time during the boot/
reboot process. Doing so causes the boot process to terminate.
Refer to the <ItalicText>FTOS Command Line Interface Reference for BOOT_USER mode commands
and commands for run-time modes.
54|System Boot
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B
The Compact Flash Card
Each RPM is designed with a slot (slot0:) to accommodate a Compact Flash Card (external flash memory
card). You can use the Compact Flash Card to store and retrieve boot and system images. For complex
configurations, you can copy your configurations onto the Compact Flash Card and then transfer the
configuration to other E300 systems in your network.
NOTE: Use only the Dell Force10 external flash memory card in your E300 System. Additional memory cards
can be purchased from Dell Force10.
Inserting the Compact Flash Card
NOTE: Insert the Compact Flash Card either before system boot or after the system has completed its boot
and is in run-time mode.
Figure B-1. Inserting the Compact Flash Card in RPM
FN00129A
To install the Compact Flash card:
StepTask
1Hold the flash card horizontally with the slanted edge on top and the connector end facing the slot. (See
2Insert the flash card into the primary RPM flash slot until the card is completely seated with the connectors at the
rear of the slot. Do not force the card into the slot.The slot is designed to prevent improper installation.
The In Use LED illuminates only during read or write operations.
Removing the Compact Flash Card
To remove the flash memory card:
StepTask
1Make sure that the In Use LED is not lit and gently depress the flash card in the slot. The card should partially pop
out of the slot.
2Remove the card and place it in an antistatic bag.
Figure B-1
)
The Compact Flash Card|55
Page 56
Formatting a Compact Flash Card
New Compact Flash cards must be formatted in the E300 before use.
Flash cards used on systems other than the E300, as well as cards formatted on PCs, must be reformatted
in the E300 flash slot before they can be used. Similar to formatting a new diskette, formatting erases all
information stored on the flash card.
The Compact Flash supports 100 files. To format the Compact Flash card:
StepTask
1Insert the flash card into the flash slot on the primary RPM.
2In the CLI, enter formatslot0:
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3The formatted flash card is ready to use.
FTOS supports up to a 40-character file name length, up to a 180-character local file path length, and up
to a 256-character remote file path length.
Refer to the <ItalicText>FTOS Command Line Interface Reference for more CLI commands related to
the Compact Flash card.
56|The Compact Flash Card
Page 57
C
Alarms
The E300 System generates major and minor alarms for the following conditions:
•fan tray status
•power supply status
•RPMs status
•high temperature on RPMs
•line cards status
•high temperature on line cards
•SFMs status
•high temperature on SFMs.
A major alarm is any fault that would render the E300 System non-functional.
A minor alarm is any fault that threatens the operation of the E300 System.
You can monitor alarm conditions on the E300 System system through the console, LEDs, and audible
alarms. If you configure the SNMP command (
sends an SNMP trap.
snmp-server enable traps envmon), the FTOS also
In the E300 System system, alarms are logged for each occurrence, but the system may not send an event
log for multiple occurrences. For example, whenever a module exceeds the shutdown threshold, the
module shuts down.
If more than one module exceeds the warning or high temperature thresholds within a five minute period,
the system generates one event for all effected modules, but alarms are logged for each occurrence. If the
modules temperature falls to 5° lower than the warning threshold temperature, the system clears the alarm
and an SNMP trap.
Table C-1. Alarm Events and Reporting
ModuleAlarm EventAlarm LED Reported in
event log
Fan trayMore than one fan within the module fails
or hardware failure in the module
AC Power
Supplies
Hardware failure in a non-redundant power
configuration (3 power supplies)
Hardware failure in a redundant power
configuration (4 power supplies)
major (red)majorunlityes
major (red)majorunlityes
minor (amber)minorunlitno
Status LED
on Module
Audible
Alarm?
Alarms|57
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Table C-1. Alarm Events and Reporting (continued)
ModuleAlarm EventAlarm LED Reported in
event log
Line CardHardware failuremajor (red)majoramberno
Exceeds high temperature limitmajor (red)majorunlityes
Exceeds warning temperature limitminor (amber)minorgreenyes
Individual interface failsminor (amber)reportedamber
RPM (Non-redundant Configuration with 1 RPM)
Exceeds high temperature limitmajor (red)majorunlityes
Exceeds warning temperature limitminor (amber)minorgreenno
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SFMs
a. The interface’s Link LED is unlit.
RPM fails but CP is okmajor (red)majoramberyes
Exceeds high temperature limitmajor (red)majorunlityes
Exceeds warning temperature limitminor (amber)minorgreenno
Any card failsmajor (red)majorunlityes
Any card removedmajor (red)majorunlityes
Status LED
on Module
AC Power Supplies and Alarms
Audible
Alarm?
a
no
During system boot, if the redundant power supply (the fourth power supply) is missing or fails, the
FTOS does not generate any alarm messages since the minimum configuration of three power supplies is
operating. Yet, if a fourth AC power supply is installed, and later one of the four power supplies is
removed or fails, the system generates a minor alarm and a message stating that the configuration is nonredundant (
%CHMGR-1-MINOR_PS: Minor alarm: power supply non-redundant).
If only three power supplies are installed and one of them fails while the E300 System is operating, the
software generates a major alarm and an SNMP trap, lights the major LED, and activates the audible
alarm.
58|Alarms
Page 59
D
System Specifications
The major sections in this appendix are:
•Chassis Physical Design
•Environmental Parameters on page 60
•Power Supplies System Power Requirements on page 60
and air filter)
Weight fully loaded (backplane, air filter, 1 fan tray, 2 SFMs,
2 RPMs, and 6 line cards
MountingIntegral rack mount strips for front mounting in a standard
Rack clearance requiredFront: 18-inches (46 cm)
Thermal output:
• Maximum for fully loaded chassis2500 W (8500 BTU/hour)
• Normal operating conditions (25 deg.C, -48V-line)2000 W (6800 BTU/hour)
• Minimum for chassis with one 24-port 1GE line card 800 W (2700 BTU/hour)
90 pounds (approx.) (41 kg)
170 pounds (approx.) (77 kg)
19-inch rack.
Optional brackets for center mounting in a standard 19-inch
and 23-inch rack or cabinet.
Optional brackets for front mounting in a 23-inch rack or
cabinet.
Rear: 20-inches (51 cm)
System Specifications|59
Page 60
Environmental Parameters
ParameterSpecifications
Operating:
Temperature40° to 105°F (5° to 40°C)
Maximum altitudeNo performance degradation to 10,000 feet (3,048 meters)
Relative humidity5 to 85 percent, noncondensing
Non-operating:
Temperature-40° to 158°F (-40° to 70°C)
Maximum altitude15,000 feet (4,572 meters)
Relative humidity5 to 95 percent, noncondensing
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Power Supplies System Power Requirements
Table D-1. AC Power System Specifications
ParameterSpecifications
Nominal Input Voltage100 - 240 VAC 50/60 Hz
Maximum AC Power Supply Input Current (based on 800W
output for 100/120V line and 1200W output for 200/240V
line.)
Maximum System Power Input2.2 KVA @ 100/120 VAC
Maximum System Power Consumption2,149 W @100/120 VAC
Maximum Thermal Output (2,049 W) for 100/120 V6,989 BTU/hour
Maximum Thermal Output (1,900 W) for 200/240 V6,483 BTU/hour
7.4 A @ 100 VAC per AC Power Supply
6.2 A @ 120 VAC per AC Power Supply
5.2 A @ 200 VAC per AC Power Supply
4.3 A @ 240 VAC per AC Power Supply
2.0 KVA @ 200/240 VAC
2,000 W @ 200/240 VAC
Table D-2. DC Power System Specifications
ParameterSpecifications
Nominal Input Voltage-44 to 60 VDC
Maximum Current Draw (per DC PEM)60 A
Maximum System Power Consumption1,740 W
Maximum Thermal Output (1,640 W)5,596 BTU/hour
60|System Specifications
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Module Power Requirements
ModuleCatalog NumberMaximum Watts
SFMC-E-SFM355W
E300 RPM LC-EF3-RPM115W
E300 fan trayCC-300-FAN85W
DC Power Entry ModuleCC-E300--PWR-DC1400 W
AC Power Supply UnitCC-E300-1200W-AC1200 W
12-port Gigabit Ethernet line card with SFPs (LC-E )W (BTU/hour)
1-port 10 Gigabit Ethernet line card (LC-E)W (BTU/hour)
12-port 100/1000 BASE T line card (LC-E)W (BTU/hour)
NOTE: Additional components may be available for your system, other than those included in the above
table. Refer to
www.force10networks.com
for the latest information.
Agency Compliance
The E300 System is designed to comply with the following requirements.
USA Federal Communications Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These
limits are designated to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance to the
instructions, it may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case users will be required to take whatever measures necessary to correct the interference at their own expense.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Dell Force10 is not responsible for
any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications
in the equipment. Unauthorized changes or modification could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Canadian Department of Communication Statement
European Union EMC Directive Conformance Statement
This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the
Member States relating to electromagnetic compatibility. Force 10 Networks can not accept responsibility for any failure to satisfy the protection
requirements resulting from a non-recommended modification of this product, including the fitting of non-Dell Force10 option cards.
This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/
European Standard EN 55022. The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable
protection against interference with licensed communication equipment.
WARNING: This is a Class A product. In a domestic environment, this device may cause radio interference, in
which case, the user may be required to take adequate measures.
System Specifications|61
Page 62
European Community Contact
Dell Force10, EMEA - Central
Dahlienweg 19
66265 Heusweiler
Germany
http://www.force10networks.com/german/
Tel: +49 172 6802630
Email: EMEA Central Sales
Japan: VCCI Compliance for Class A Equipment
www.dell.com | support.dell.com
This is Class A product based on the standard of the Voluntary Control Council For Interference by Information Technology Equipment
(VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required
to take corrective actions.
WARNING: AC Power cords are for use with Dell Force10 equipment only. Do not use Dell Force10 AC
power cords with any unauthorized hardware.
Korea (MIC certification)
Safety Standards and Compliance Agency Certifications
•CUS UL (60950-1, 1st Edition)
•CSA 60950-1-03, 1st Edition
•EN 60950-1, 1st Edition
•EN 60825-1, 1st Edition
•EN 60825-1 Safety of Laser Products—Part 1: Equipment Classification Requirements and User’s
Guide
62|System Specifications
Page 63
•EN 60825-2 Safety of Laser Products—Part 2: Safety of Optical Fibre Communication Systems
•FDA Regulation 21CFR 1040.10 and 1040.11
Electromagnetic Compatibility (EMC)
Emissions
•Australia/New Zealand: AS/NZS CISPR 22: 2006, Class A
•Canada: ICES-003, Issue-4, Class A
•Europe: EN55022 2006 (CISPR 22: 2006), Class A
•Japan: VCCI V3/ 2007.04 Class A
•USA: FCC CFR47 Part 15, Subpart B, Class A
Immunity
•EN 300 386 V1.3.3: 2005 EMC for Network Equipment
•EN 55024 1998 + A1: 2001 + A2: 2003
•EN 61000-3-2 Harmonic Current Emissions
•EN 61000-3-3 Voltage Fluctuations and Flicker
•EN 61000-4-2 ESD
•EN 61000-4-3 Radiated Immunity
•EN 61000-4-4 EFT
•EN 61000-4-5 Surge
•EN 61000-4-6 Low Frequency Conducted Immunity
Product Recycling and Disposal
This switch must be recycled or discarded according to applicable local and national regulations. Dell
Force10 encourages owners of information technology (IT) equipment to responsibly recycle their
equipment when it is no longer needed. Dell Force10 offers a variety of product return programs and
services in several countries to assist equipment owners in recycling their IT products.
Waste Electrical and Electronic Equipment (WEEE) Directive for Recovery, Recycle and Reuse of IT and
Telecommunications Products
Dell Force10 switches are labeled in accordance with European Directive 2002/96/EC concerning waste
electrical and electronic equipment (WEEE). The Directive determines the framework for the return and
recycling of used appliances as applicable throughout the European Union. This label, as shown in
Figure D-1
, is applied to various products to indicate that the product is not to be thrown away, but rather
reclaimed upon end of life per this Directive.
System Specifications|63
Page 64
Figure D-1. The European WEEE symbol
In accordance with the European WEEE Directive, electrical and electronic equipment (EEE) is to be
collected separately and to be reused, recycled, or recovered at end of life. Users of EEE with the WEEE
marking per Annex IV of the WEEE Directive, as shown above, must not dispose of end of life EEE as
unsorted municipal waste, but use the collection framework available to customers for the return,
recycling and recovery of WEEE. Customer participation is important to minimize any potential effects
www.dell.com | support.dell.com
of EEE on the environment and human health due to the potential presence of hazardous substances in
EEE.
Dell Force10 products, which fall within the scope of the WEEE, are labeled with the crossed-out
wheelie-bin symbol, as shown above, as required by WEEE.
For information on Dell Force10 product recycling offerings, see the WEEE Recycling instructions on
iSupport at:
For California:
Perchlorate Material — Special handling may apply.
See:
http://www.dtsc.ca.gov/hazardouswaste/perchlorate
The foregoing notice is provided in accordance with California Code of Regulations Title 22, Division
4.5 Chapter 33. Best Management Practices for Perchlorate Materials.
64|System Specifications
Page 65
Technical Support
This appendix contains these sections:
•The iSupport Website
E
•Contacting the
•Requesting a Hardware Replacement on page 66
•Locating E300 Serial Numbers on page 67
Technical Assistance Center on page 66
The iSupport Website
iSupport provides a range of documents and tools to assist you with effectively using Dell Force10
equipment and mitigating the impact of network outages. Through iSupport you can obtain technical
information regarding Dell Force10 products, access to software upgrades and patches, and open and
manage your Technical Assistance Center (TAC) cases. Dell Force10 iSupport provides integrated,
secure access to these services.
Accessing iSupport Services
The URL for iSupport is
a userid and password. If you do not have one, you can request one at the website:
1On the Dell Force10 iSupport page, click the Account Request link.
2Fill out the User Account Request form, and click Send. You will receive your userid and password
by E-Mail.
3To access iSupport services, click the Log in link, and enter your userid and password.
www.force10networks.com/support/.
To access iSupport services you must have
Technical Support|65
Page 66
Contacting the Technical Assistance Center
How to Contact Dell Force10
TAC
Information to Submit When
Opening a Support Case
www.dell.com | support.dell.com
Managing Your CaseLog in to iSupport, and select the Service Request tab to view all open cases and RMAs.
Download Software UpdatesLog in to iSupport, and select the Software Center tab.
Technical DocumentationLog in to iSupport, and select the Documents tab. This page can be accessed without
• Your name, company name, phone number, and E-mail address
• Preferred method of contact
• Model number
• Serial Number (see
• Software version number
• Symptom description
• Screen shots illustrating the symptom, including any error messages. These can include:
• Output from the
command
• Output from the
command
• Console captures showing the error messages
• Console captures showing the troubleshooting steps taken
• Saved messages to a syslog server, if one is used
logging in via the Documentation link on the iSupport page.
Web:
www.force10networks.com/support/
Telephone:
US and Canada: 866.965.5800
International: 408.965.5800
www.force10networks.com/support/
Locating E300 Serial Numbers on page 67
show tech command or the show tech linecard {number}
show trace command or the show trace linecard {number}
, and select the Service Request
)
Requesting a Hardware Replacement
To request replacement hardware, follow these steps:
StepTask
1Determine the part number and serial number of the component. To list the numbers for all components installed in
the chassis, use the show inventory command.
NOTE: The serial number for fan trays and AC power supplies will not appear in the hardware inventory
listing. Check the failed component for the attached serial number label, as described next (see
Numbers on page 67
66|Technical Support
).
Locating E300 Serial
Page 67
StepTask
2Request a Return Materials Authorization (RMA) number from TAC by opening a support case. Open a support case
by:
• Using the Create Service Request form on the iSupport page (see
page 66
• Contacting Dell Force10 directly by E-mail or by phone (see
page 66
3Provide the following information when using E-mail or phone:
• Part number, description, and serial number of the component.
• Your name, organization name, telephone number, fax number, and e-mail address.
• Shipping address for the replacement component, including a contact name, phone number, and e-mail address.
• A description of the failure, including log messages. This generally includes:
• the show tech command output
• the show trace and show trace hardware command output
• for line card issues, the show trace hardware linecard command output
• console captures showing any error messages
• console captures showing the troubleshooting steps taken
• saved messages to a syslog server, if one is used
The support representative will validate your request and issue an RMA number for the return of the component.
4Pack the component for shipment, preferably using the original shipping container materials. Label the package with
the component RMA number. For details on removing and replacing components, see
Components on page 45
).
).
.
Contacting the Technical Assistance Center on
Contacting the Technical Assistance Center on
Removing and Replacing
Locating E300 Serial Numbers
Currently, in nearly all cases, the serial number has a two-letter preamble followed by nine digits, and is
displayed both in text and below an equivalent bar code, usually on the component’s faceplate.
Chassis: The serial number of the chassis is located on a sticker on the back of the chassis at the bottom
center to the right of a part number sticker. You can also use the
show chassis command in FTOS to
display the serial number.
Technical Support|67
Page 68
Figure E-1. Serial Number on Back of Chassis
E300 Chassis Rear
www.dell.com | support.dell.com
fn00121a-sn
7
6
5
4
3
2
1
A
A
AA1234567
Chassis Serial Number
Line Card: The serial number of any E300 line card is located on the far right of its faceplate
Figure E-2
(
).
Figure E-2. Serial Number on 48-port 1-Gigabit Line Card
1234567
1234567
fnC0013mp-E300
Route Processor Module (RPM): The serial number of the RPM is located on the left side of its
faceplate (
Figure E-3
).
68|Technical Support
Page 69
Figure E-3. Serial Number on Route Processor Module
Serial
Assy
Status
Serial
Assy
Status
Assy
Serial
AA1234567
AA1234567
fnC0016mp-E300
Power Supply: The serial number of the power supply module is located on the right side of its faceplate,
as oriented in
Figure E-4
Figure E-4. Serial Number on Power Supply Module
.
Serial number
SFM: The serial number of the Switch Fabric Module (SFM) is located on the bottom of its faceplate
Figure E-5
(
Figure E-5. Serial Number on SFM
Fan Tray: The serial number of the fan tray is located at the base of its faceplate (
).
CC-E-SFM3
Active
Status
AA123456
Assy
Serial
Switch Fabric
Figure E-6
).
Technical Support|69
Page 70
Figure E-6. Serial Number on Fan Tray
Serial #
Assy
C
C
E
3
0
0
F
A
N
0
R
R1
0
1
Fan
Status
2
3
4
5
Assy
www.dell.com | support.dell.com
Serial #
AA123456
E300_fan_SN.eps
70|Technical Support
Page 71
Index
A
AC power supplies
installing
22
air filter
replacing
air flow
48
14, 16
alarms
fan trays
line cards
PEMs
relay contacts on RPM
45
47
46
33
resetting the alarm relay contacts
RPMs
SFMs
47
47
B
blanks
31
C
cable management system
chassis serial number
34
67
Compact flash
formatting
inserting
removing
Compact Flash Card
56
55
55
55
connecting
auxiliary port
console port
management port
39
39
42
D
Danger
DC PEM, installing
DC Power Requirements
disposal, switch
7
22
15
63
E
31, 47
ESD
European WEEE Directive
64
external flash
copying files
56
F
fan tray serial number
fan tray, replacing
69
46
33
flash memory card, external
55
I
installing
AC power supplies
DC power supplies
fan tray
line cards
RPM
SFMs
29
31
32
35
2222
L
LEDs
AC power supplies
27, 44
fans
In Use LED
55
Major Alarm
Minor Alarm
PEM Status
27
PEM Voltage LED
RPM Status
34
line card serial number
line card, removing
27
3333
27
68
48
M
modem
connecting to the system
41, 42
N
numbering
RPM slots
31
P
PEMs
installing
replacing
2246
pin assignments
auxiliary port
console port
DB-9 adapter
41
40
41
power
turning off
turning on
44
43
power supply module serial number
power supply module, removing
47
69
Index|71
Page 72
R
rack
placement
recycling, switch
14
63
removing
air filters
fan trays
line cards
PEMs
RPMs
SFMs
RPM
RPM serial number
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RPM, installing
RPM, removing
48
46
48
47
48
48
55
68
32
48
S
safety considerations
cabinet placement
rack mounting
14
14
Serial Numbers, Locating E300
Locating E300 Serial Numbers
SFM, installing
SFM, removing
35
48
specifications
chassis
environmental
59
13
Switch Fabric Module (SFM) serial number
switch recycling
63
system boot
BOOT_USER
break control sequence
51
51
commands
51
?
boot change
51
help
52
interface management ethernet ip address
interface management port config 100m
interface management port config 10m
interface management port config auto-
negotiate
54
interface management port config full-
duplex
54
interface management port config half-
duplex
54
interface management port config no auto-
67
69
54
54
54
negotiate54
interface management port config show
54
reload
show bootflash
show bootvar
53
53
show interface management ethernet
W
Warning
WEEE
8
64
54
54
72|Index
Page 73
Page 74
Printed in the U.S.A.
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