Dell E4310 User Manual
Dell Latitude E4310 Service Manual
Notes, Cautions, and Warnings
If you purchased a Dell n Series computer, any references in this document to Microsoft Windows operating systems are not applicable.
Information in this document is subject to change without notice.
©2010DellInc.Allrightsreserved.
Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarksusedinthistext:Dell™,theDELLlogo,LatitudeON™,andLatitude™aretrademarksofDellInc.Intel®, Pentium®, Celeron®, Intel® SpeedStep™,Intel®
TurboBoost™,andCore™areeithertrademarksorregisteredtrademarksofIntelCorporation.Bluetooth® is a registered trademark owned by Bluetooth SIG, Inc. and is used by
Dell under license. Microsoft®, Windows®, Windows Vista®, and the Windows Vista start button are either trademarks or registered trademarks of Microsoft Corporation in the
United States and/or other countries.
Adobe®, the Adobe logo, and Flash® are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
June2010Rev.A00
Working on Your Computer
Removing and Replacing Parts
Specifications
Diagnostics
System Setup
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
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System Setup
Dell Latitude E4310 Service Manual
Entering System Setup
Boot Menu
Navigation Keystrokes
System Setup Menu Options
Your computer offers the following BIOS and System Setup options:
l Access System Setup by pressing <F2>
l Bring up a one-time boot menu by pressing <F12>
l Access the Intel AMT settings by pressing <Ctrl> + <P>
Entering System Setup
Press <F2> to enter System Setup and make changes to user-definable settings. If you have trouble entering System Setup using this key, press <F2> when
the keyboard lights first flash.
Boot Menu
Press <F12> when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the computer. Diagnostics and Enter Setup
options are also included in this menu. The devices listed on the boot menu depend on the bootable devices installed in the computer. This menu is useful
when you are attempting to boot to a particular device or to bring up the diagnostics for the computer. Using the boot menu does not make any changes to
the boot order stored in the BIOS.
Navigation Keystrokes
Use the following keystrokes to navigate System Setup screens.
System Setup Menu Options
The following tables describe the menu options for the System Setup program.
Navigation
Action
Keystroke(s)
Expand and collapse field
<Enter>
Exit BIOS
<Esc> or click Exit
Apply settings
click Apply
Reset defaults
click Load Defaults
General
Option
Description
System Information
Lists the primary hardware features of your computer. There are no configurable options in this section.
l System Information
l Memory Information
l Processor Information
l Device Information
Battery Information
Displays the status of the battery and the type of AC adapter connected to the computer.
Boot Sequence
Specifies the order in which the computer attempts to find an operating system.
l Diskette drive
l Internal HDD (IRRT)
l USB Storage Device
l CD/DVD/CD-RW Drive
l Onboard NIC
l Cardbus NIC
To change the order in which the computer attempts to find an operating system, select the device to be changed in
the list then click the up/down arrows or use the keyboard <PgUp> or <PgDn> keys to change the boot order of the
device.
Clear the check boxes to remove a device from the list of bootable devices.
Date/Time
Displays current date and time settings.
NOTE: System Configuration contains options and settings related to integrated system devices. Depending on your computer and installed devices,
the items listed in this section may or may not appear.
System Configuration
Option
Description
Integrated NIC
Allows you to configure the integrated network controller. The options are: Disabled, Enabled, and Enabled w/PXE
Default Setting: Enabled w/PXE
Parallel Port
Allows you to configure the parallel port on the docking station. The options are: Disabled, AT, PS2, and ECP
Default Setting: AT
Serial Port
Allows you to configure the integrated serial port. The options are: Disabled, COM1, COM2, COM3, and COM4
Default Setting: COM1
SATA Operation
Allows you to configure the internal SATA hard-drive controller. The options are: Disabled, ATA, AHCI, and RAID On
Default Setting: RAID On
NOTE: SATA is configured to support RAID mode.
Miscellaneous Devices
Allows you to enable or disable the following devices:
l External USB Port
l Microphone
l eSATA Ports
l Media Card
l Internal Modem
l Fixed Bay
l ExpressCard
l Hard Drive Free Fall Protection
l Camera and Microphone
Default setting: All are enabled.
Latitude ON Reader
Allows you to configure the operating mode of the Latitude ON Reader.
Default Setting: Enable Latitude ON reader
Keyboard Illumination
Allows you to configure the keyboard illumination feature. The options are: Disabled, Auto ALS and Input, and Auto
Input Only
Video
Option
Description
Ambient Light Sensor
Allows you to configure the Ambient Light Sensor.
Default Setting: Disabled
LCD Brightness
Allowsyoutosetthedisplaybrightnessdependinguponthepowersource(On Battery and On AC).
Security
Option
Description
Admin Password
Allows you to set, change, or delete the administrator (admin) password.
NOTE: You must set the admin password before you set the system or hard drive password.
NOTE: Successful password changes take effect immediately.
NOTE:Deletingtheadminpasswordautomaticallydeletesthesystempasswordaswell.
Default Setting: Not Set
System Password
Allows you to set, change, or delete the system password. When set, your computer requests you to enter the system
password every time your computer turns on or restarts.
Default Setting: Not Set
Internal HDD Password
Allows you set, change, or delete the password on the system's internal hard disk drive (HDD). Successful changes
take place immediately and require a system restart. The HDD password travels with the hard drive, so the HDD is
protected even when installed in another system.
Password Bypass
Allows you to bypass the system and internal hard drive password prompts when your computer restarts or resumes
from standby.
You can set Password Bypass to: Disabled and Reboot Bypass.
NOTE: You cannot bypass the system or hard drive password when you turn on your computer that has been
turned off.
Default Setting: Disabled
Password Change
Allows you to enable of disable changes to the system and hard drive passwords when the admin password is set.
Default Setting: Allow Non-Admin Password Changes checked
Strong Password
Allows you to enable of disable the option to enforce strong passwords.
If enabled, all passwords set on the computer must contain at least one uppercase character, one lowercase character
and be at least 8 characters long.
Enabling this feature automatically changes the default minimum password length to 8 characters.
Default Setting: Disabled
TPM Security
Allows you to enable or disable the Trusted Platform Module (TPM) on the computer.
NOTE: Disabling this option does not change any settings you may have made to the TPM, or delete any information or
keys you may have stored there.
When TPM is enabled, the following options are available:
l Deactivate—Disables the TPM. The TPM restricts access to the stored owner information and does not execute
any commands that use TPM resources.
l Activate—Enables and activates the TPM.
l Clear—Clears the owner information stored in the TPM.
Default Setting: Disabled
Computrace®
Allows you to enable or disable the optional Computrace software. The options are Deactivate, Disable, and Activate.
NOTE: The Activate and Disable options will permanently activate or disable the feature and no further changes will
be allowed.
Default Setting: Deactivate
CPU XD Support
Allows you to enable or disable the Execute Disable mode of the processor.
Default setting: Enabled
Non-Admin Setup Changes
Allows you to determine whether changes to the system setup options are allowed when an Administrator password is
set. If disabled, the system setup options are locked by the admin password.
Default Setting: Disabled
Password Configuration
AllowsyoutodeterminetheminimumandmaximumlengthofAdministratorandSystempasswords.
Admin Setup Lockout
Allows you to prevent users from entering system setup when an Administrator password is set.
Performance
Option
Description
Multi Core Support
Enables or disables multi-core support for the processor. Options are: All, 1, and 2
Default Setting: All
Intel®SpeedStep™
Enables or disables the Intel SpeedStep feature.
Default Setting: Enabled
Intel®TurboBoost™
Enables or disables the Intel TurboBoost performance.
Default Setting: Enabled
Power Management
Option
Description
AC Behavior
Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected.
Default Setting: Wake on AC Disabled
Auto On Time
Allows you to set the time at which the computer must turn on automatically.
You can set the number of days, if any, when you would like the system to turn on automatically. The settings are
Disabled, Everyday, or Weekdays.
Default setting: Disabled
USB Wake Support
Allows you to enable or disable the ability of USB devices to wake the computer from Standby.
This feature is only functional when the AC power adapter is connected. If the AC power adapter is removed when the
computer is in Standby mode, the system setup will remove power from all of the USB ports to conserve battery
power.
Default Setting: Disabled
Wake on LAN/WLAN
Allows the computer to turn on by a special LAN signal or from Hibernate mode when triggered by a special wireless
LAN signal. Wake-up from the Standby mode is unaffected by this setting and must be enabled in the operating
system.
l Disabled — Do not allow the system to power on when it receives a wake-up signal from the LAN or wireless
LAN.
l LAN Only — Allow the system to be powered on by special LAN signals.
l WLAN Only — Allow the system to be powered on by special WLAN signals.
l LAN or WLAN — Allow the system to be powered on by special LAN or wireless LAN signals.
Default Setting: Disabled
ExpressCharge
Allows you to enable or disable the ExpressCharge feature.
NOTE: ExpressCharge may not be available for all batteries.
Default Setting: ExpressCharge
Charger Behavior
Allows you to enable or disable the battery charger.
If disabled, the battery will not charge or lose power when the computer is connected to an AC adapter.
Default setting: Enabled
POST Behavior
Option
Description
Adapter Warnings
Allows you to enable or disable the BIOS warning messages when you use certain power adapters. The BIOS displays
these messages if you attempt to use a power adapter that has too little capacity for your configuration.
The factory default setting is Enabled.
Keypad (Embedded)
Allows you to select one of two methods to enable the keypad that is embedded in the internal keyboard.
l Fn Key Only — The keypad is only enabled when you hold down the <Fn> key.
l By Num Lk — The keypad is enabled when (1) the Num Lock LED is on and (2) no external keyboard is attached.
Note that the system might not notice immediately when an external keyboard is detached.
NOTE: When system setup is running, this field has no effect—system setup works in the Fn Key Only mode.
Default setting: Fn Key Only.
Mouse/Touchpad
Allows you to select the pointing devices to use. The options are:
l Serial Mouse — Disable the integrated touch pad when an external Serial mouse is present.
l PS/2 Mouse — Disable the integrated touch pad when an external PS/2 mouse is present.
l Touchpad-PS/2 — Leave the integrated touch pad enabled when an external PS/2 mouse is present.
Default setting: Touchpad-PS/2.
Numlock LED
Allows you to enable or disable the Num Lock LED when the computer boots.
Default setting: Enabled.
USB Emulation
Defines how the system steup handles USB devices.
NOTE: USB Emulation is always enabled during POST.
Default setting: Enabled.
Fn Key Emulation
Allows you to use the <Scroll Lock> key on an external PS/2 keyboard the same way you use the <Fn> key on the
computer's internal keyboard.
NOTE: USB keyboards cannot emulate the <Fn> key if you are running an ACPI operating system such as Microsoft
Windows XP. USB keyboards will only emulate the <Fn> key in non-ACPI mode (e.g., when you are running a DOS).
Default setting: Enabled.
Fast Boot
Allows you to enable or disable the Fast Boot feature. The following options are available:
l Minimal — Boot quickly unless the BIOS has been updated, memory changed, or the previous POST did not
complete.
l Thorough — Do not skip any steps in the boot process.
l Auto — Allow the operating system to control this setting (this works only when the operating system supports
Simple Boot Flag).
Default setting: Minimal
Intel Fast Call for Help
Used in conjunction with iAMT 4.0. Allows users to initiate contact with a management console while residing outside of
the corporate infrastructure (i.e. remote location, behind a firewall or NAT, etc.) Use the check box to enable or disable
this feature.
Virtualization Support
Option
Description
Virtualization
Specifies whether a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided by Intel
Virtualization Technology.
Default setting: Enabled.
VT for Direct I/O
Specifies whether a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided by Intel
Virtualization Technology for Direct I/O.
Default setting: Disabled.
Trusted Execution
Specifies whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional hardware capabilities provided
by Intel Trusted Execution Technology. Virtualization Technology and Virtualization Technology for Direct I/O must be
enabled to use this feature
Default setting: Disabled.
Wireless
Option
Description
Wireless Devices
Allows you to determine the wireless devices that will be controlled by the wireless switch: Internal WWAN,
Internal WLAN, and Internal Bluetooth.
Wireless Switch
Allows you to enable or disable the following wireless devices: Internal WWAN, Internal WLAN, and
Internal Bluetooth.
Maintenance
Option
Description
Service Tag
Displays your computer's Service Tag. If for some reason the Service Tag was not already set, you would be able to
use this field to set it.
If a Service Tag has not been set for your computer, the computer will automatically bring up the Service Tag screen
when you enter the system setup. You will be prompted to enter the Service Tag.
Asset Tag
Allows you to create an Asset Tag. This field can only be updated if the Asset Tag is not already set.
System Logs
Option
Description
Back to Contents Page
BIOS Events
Allows you to view and clear BIOS POST events. It includes the date and time of the event as well as the LED code.
DellDiag Events
Allows you to view the diagnostic results from Dell Diagnostics and PSA. It includes the time and date, the diagnostic
and version which was run and the resulting code.
Thermal Events
Allows you to view and clear thermal events. It includes the date and time as well as the name of the event.
Power Events
Allows you to view and clear power events. It includes the date and time of the event as well as the power state and
reason.
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Diagnostics
Dell Latitude E4310 Service Manual
Device Status Lights
Battery Status Lights
Battery Charge and Health
Device Status Lights
Battery Status Lights
If the computer is connected to an electrical outlet, the battery light operates as follows:
l Alternately blinking amber light and blue light — An unauthenticated or unsupported, non-Dell AC adapter is attached to your laptop.
l Alternately blinking amber light with steady blue light — Temporary battery failure with AC adapter present.
l Constantly blinking amber light — Fatal battery failure with AC adapter present.
l Light off — Battery in full charge mode with AC adapter present.
l Blue light on — Battery in charge mode with AC adapter present.
Battery Charge and Health
To check the battery charge, press and release the status button on the battery charge gauge to illuminate the charge-level lights. Each light represents
approximately 20 percent of the total battery charge. For example, if four lights are on, the battery has 80 percent of its charge remaining. If no lights appear,
the battery has no charge.
To check battery health using the charge gauge, press and hold the status button on the battery charge gauge for at least 3 seconds. If no lights appear, the
battery is in good condition and more than 80 percent of its original charge capacity remains. Each light represents incremental degradation. If five lights
appear, less than 60 percent of the charge capacity remains, and you should consider replacing the battery.
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Turns on when you turn on the computer and blinks when the computer is in a power management mode.
Turns on when the computer reads or writes data.
Turns on steadily or blinks to indicate battery charge status.
Turns on when wireless function wireless local area network (WLAN) or WiMAX or wireless wide area network
(WWAN) or Bluetooth or Ultra-wide band (UWB) cards is enabled. Use the wireless switch to turn off the wireless
function.
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Removing and Replacing Parts
Dell Latitude E4310 Service Manual
Back to Contents Page
Battery
Memory Door
Hinge Covers
ExpressCard
Keyboard
Optical Drive
Coin-Cell Battery
Wireless Wide Area Network (WWAN) Card
Display Assembly
Display Panel
Palm Rest
Display Closure Sensor
Speaker Assembly
DC-In Connector
I/O Board
Mini Card Door
Subscriber Identity Module (SIM) Card
Secure Digital (SD) Card
LED Covers
Hard Drive
Memory
Wireless Local Area Network (WLAN) Card
Ultra-Wide Band(UWB)/Latitude ON Flash Card
Display Bezel
Microphone Board
Bluetooth Card and Cable
Smart Card Cage
System Board
Heat Sink and Processor Fan
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Specifications
Dell Latitude E4310 Service Manual
System Information
Memory
Audio
Ports and Connectors
Contactless Smart Card (optional)
Display
Touchpad
AC Adapter
Environmental
Processor
Video
Communications
ExpressCards
Fingerprint Reader (Optional)
Keyboard
Battery
Physical
NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start ®Help and Support and select the
option to view information about your computer.
SystemInformation
Chipset
Mobile Intel QS57 Express chipset
Data bus width
64 bits
DRAM bus width
64 bits
Flash EPROM
two SPI chips: one 32 Mbits and one 64 Mbits
PCI bus
32 bits
Processor
Types
Intel Core i3 series
Intel Core i5 series
Intel Core i7 series
L1 cache
32 KB instruction and 32 KB data per core
L2 cache
256 KB
L3 cache
up to 4 MB
External bus frequency
1066 MHz
Memory
Type
DDR3
Speed
1066 MHz
Connectors
two SODIMM sockets
Module capacities
1 GB, 2 GB, or 4 GB
Minimum memory
1 GB
Maximum memory
8 GB
NOTE: Only 64-bit operating systems support more
than 4 GB memory.
Video
Type
integrated on system board
Controller
Intel HD graphics
Output
15-pin VGA connector
Audio
Type
two-channel high definition audio
Controller
IDT 92HD81
Speakers
two
Internal speaker amplifier
1 W per channel
Volume controls
volume up, volume down, and mute buttons
Communications
Network adapter
Intel 10/100/1000 Ethernet LAN on system board
Wireless
l WLAN half mini card
l WLAN/WiMAX half mini card
l WWAN full mini card
l Bluetooth card
l Ultra-wide band (UWB) card
GPS
supported by Mobile Broadband full mini card
PortsandConnectors
Audio
one combo microphone/headphone connector
Video
15-pin VGA connector
Network adapter
RJ-45 connector
USB, eSATA
l one USB 2.0 compliant connector
l one USB 2.0/eSATA connector
Smart-card reader
integrated smart-card reader
Mini card support (internal expansion slots)
l one dedicated half mini card slot for WLAN
l one dedicated full mini card slot for WWAN
l one half mini card slot for UWB
ExpressCards
NOTE: The ExpressCard slot is designed only for ExpressCards. It does NOT support PC Cards.
Cards supported
34 mm ExpressCards
Contactless Smart Card (optional)
Supported Smart Cards/Technologies
ISO14443A — 106 kbps, 212 kbps,
424 kbps, and 848 kbps
ISO14443B — 106 kbps, 212 kbps,
424 kbps, and 848 kbps
ISO15693
HID iClass
FIPS201
NXP Desfire
Fingerprint Reader (Optional)
Type
swipe
Display
Type
13.3 inch HD white light-emitting diode (WLED)
Active area (X/Y)
HD — 293.42 mm x 164.97 mm (11.55 inches x 6.50
inches)
Dimensions:
Height
183.6 mm (7.23 inches)
Width
308.1 mm (12.13 inches)
Diagonal
337.82 mm (13.3 inches)
Maximum resolution
1366 x 768 at 262 K colors
Maximum brightness
220 nits
Operating angle
0 degrees (closed) to 135 degrees
Refresh rate
60 Hz
Viewing angles
Horizontal
40 degrees / 40 degrees
Vertical
15 degrees / 30 degrees
Pixel pitch
0.2148 mm
Keyboard
Number of keys
l United States and Canada: 83 keys
l Europe: 84 keys
l Japan: 87 keys
Layout
QWERTY/AZERTY/Kanji
Size
full sized (19.05 mm key pitch)
Touchpad
Active area
X-axis
70.00 mm (2.76 inches)
Y-axis
37.00 mm (1.46 inches)
Resolution
600 dpi
Battery
Type
l 3-cell, 2.8 AHr, 30 WHr
l 6-cell, 2.8 AHr, 60 WHr
l 3-year life-time 6-cell, 2.5 AHr, 54 WHr
l battery slice, 48 WHr
Charge time with computer off
l 3-cell 30 WHr, 6-cell 60 WHr, and battery slice
48 WHr — approximately 1 hour to 80%
capacity and 2 hours to 100% capacity
l 6-cell 3-year life-time 54WHr — approximately
3 hours to 100% capacity
Operating time
battery operating time varies depending on operating
conditions and can significantly reduce under certain
power-intensive conditions.
Life span (approximate)
approximately 300 charge/discharge cycles
Depth
3-cell
28.80 mm (1.13 inches)
6-cell
51.10 mm (2.01 inches)
Height
21.90 mm (0.86 inches)
Width
189.80 mm (7.47 inches)
Weight:
3-cell
0.19 kg (0.42 lb)
6-cell
0.34 kg (0.75 lb)
battery slice
0.63 kg (1.39 lb)
Voltage
11.1 VDC (6-cell and 3-cell)
Temperature range
Operating
0°Cto35°C(32°Fto95°F)
Storage
–40°Cto65°C(–40°Fto149°F)
Coin-cell battery
3 V CR2032 lithium
ACAdapter
Input voltage
100 VAC–240 VAC
Input current (maximum)
1.5 A
Input frequency
50 Hz–60 Hz
Output power
65 W or 90 W
Output current
65 W
4.34 A (maximum at 4-second pulse)
3.34 A (continuous)
90 W
5.62 A (maximum at 4-second pulse)
4.62 A (continuous)
Output Voltage
19.5 +/– 1.0 VDC
Width 65 W
66.00 mm (2.60 inches)
90 W
70.00 mm (2.75 inches)
Height 65 W
16.00 mm (0.63 inches)
90 W
16.00 mm (0.63 inches)
Depth 65 W
127.00 mm (5.00 inches)
90 W
147.00 mm (5.78 inches)
Temperature range
Operating
0°Cto40°C(32°Fto104°F)
Storage
–40°Cto70°C(–40°Fto158°F)
Physical
Front height
26.50 mm (1.04 inches)
Back height
30.53 mm (1.20 inches)
Width
323.00 mm (12.72 inches)
Depth
215.00 mm (8.47 inches)
Weight (minimum)
1.54 kg (3.40 lb)
Environmental
Temperature range
Operating
0°Cto35°C(32°Fto95°F)
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Non-operating
–40°Cto65°C(–40°Fto149°F)
Relative humidity (maximum)
Operating
10 % to 90 % (noncondensing)
Non-operating
5 % to 95 % (noncondensing)
Maximum vibration (using a random vibration spectrum that simulates user environment)
Operating
0.66 GRMS
Non-operating
1.3 GRMS
Maximum shock (measured with hard drive in operating status and a 2-ms half-sine pulse for operating
specification; also measured with hard drive in head-parked position and a 2-ms halfsine pulse for storage
specification)
Operating
143 G
Non-operating
163 G
Altitude (maximum)
Operating
–15.2 m to 3048 m (–50 ft to 10,000 ft)
Storage
–15.2 m to 10,668 m (–50 ft to 35,000 ft)
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Battery
Dell Latitude E4310 Service Manual
Removing the Battery
1. Follow the procedures in Before Working Inside Your Computer.
2. Slide the battery latch to release the battery.
3. Slide the battery out and remove it from the computer.
Replacing the Battery
To replace the battery, perform the above steps in reverse order.
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WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
NOTE: You may need to install Adobe Flash Player from Adobe.com in order to view the illustrations below.
Back to Contents Page
Bluetooth Card and Cable
Dell Latitude E4310 Service Manual
Removing the Bluetooth Card and Cable
1. Follow the procedures in Before Working Inside Your Computer.
2. Remove the battery.
3. Remove the ExpressCard.
4. Remove the hard drive assembly.
5. Remove the hinge covers.
6. Remove the mini card door.
7. Remove the LED covers.
8. Remove the keyboard.
9. Remove the display assembly.
10. Remove the palm rest.
11. Remove the screw that secures the Bluetooth card to the palm rest.
12. Disconnect the Bluetooth data cable from the Bluetooth card and remove the Bluetooth card from the computer.
13. GentlyreleasetheBluetoothdatacablefromthepalmrestandremoveitfromthecomputer.
Replacing the Bluetooth Card and Cable
To replace the Bluetooth card and cable, perform the above steps in reverse order.
Back to Contents Page
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
NOTE: You may need to install Adobe Flash Player from Adobe.com in order to view the illustrations below.
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