Dell DSS 7000/DSS 7500
Owner's Manual
Regulatory Model: B14S
Regulatory Type: B14S001
Notes, Cautions and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2016 - 9
Rev. A02
Contents
1 About your system ..............................................................................................8
Front-panel features and indicators ............................................................................................8
Back-panel features and indicators ........................................................................................... 10
HDD indicator codes .....................................................................................................................12
NIC indicator codes .......................................................................................................................13
Indicator codes for the redundant PSU .................................................................................... 14
Documentation matrix ..................................................................................................................15
2 Performing initial system configuration ....................................................... 16
Setting up your system ................................................................................................................. 16
Installing the rack and the server ............................................................................................... 16
Installing the rails .................................................................................................................... 16
Installing the cable management arm (CMA) ................................................................... 18
Setting up and configuring the iDRAC IP address ..................................................................20
Configuring the iDRAC settings for the dedicated management port card ......................21
Logging in to iDRAC .......................................................................................................................21
Installing the OS ............................................................................................................................. 22
Managing your system remotely ................................................................................................ 22
Downloading and installing drivers and firmware .................................................................. 22
Installing the driver for the LSI 9311 card on a Ubuntu1404 system ........................... 23
3 Pre-operating system management applications ......................................24
Navigation keys .............................................................................................................................. 24
About System Setup ...................................................................................................................... 24
Entering System Setup ........................................................................................................... 25
System Setup Main Menu ...................................................................................................... 25
System BIOS page...................................................................................................................25
System Information page ...................................................................................................... 26
Memory Settings page ........................................................................................................... 26
Processor Settings page ........................................................................................................ 27
SATA Settings page ................................................................................................................. 29
Boot Settings page .................................................................................................................30
Integrated Devices page details ............................................................................................31
Serial Communication page ................................................................................................. 32
System Profile Settings page ................................................................................................ 33
System Security Settings page ............................................................................................. 34
Secure Boot Custom Policy Settings page ........................................................................35
Miscellaneous Settings page ................................................................................................ 36
About Boot Manager .....................................................................................................................36
Entering Boot Manager..........................................................................................................36
Boot Manager main menu .................................................................................................... 37
About Dell Lifecycle Controller .................................................................................................. 37
Changing the boot order ............................................................................................................. 37
Choosing the system boot mode .............................................................................................. 37
Assigning a system and setup password ..................................................................................38
Using your system password to secure your system .............................................................39
Deleting or changing an existing system and/or setup password ......................................39
Operating with a setup password enabled ..............................................................................40
Embedded system management ...............................................................................................40
iDRAC Settings utility ....................................................................................................................40
Entering the iDRAC Settings utility ......................................................................................40
Changing the Thermal Settings ...........................................................................................40
4 Installing and removing system components .............................................42
Safety instructions .........................................................................................................................42
Before working inside your system ............................................................................................42
After working inside your system ...............................................................................................42
Recommended tools .................................................................................................................... 43
System cover ..................................................................................................................................43
Removing the system cover .................................................................................................43
Installing the system cover ...................................................................................................44
Server sleds .....................................................................................................................................44
Removing the server sled ......................................................................................................44
Installing the server sled ........................................................................................................45
Expansion cards and expansion-card riser module ...............................................................46
Expansion card installation guidelines ...............................................................................46
Removing the expansion-card riser module .................................................................... 47
Installing the expansion-card riser module ......................................................................48
Removing an expansion card ...............................................................................................48
Installing an expansion card .................................................................................................49
Installing an optional card .....................................................................................................50
Installing the supercapacitor ................................................................................................ 52
Removing a riser card ............................................................................................................ 54
Installing a riser card .............................................................................................................. 55
Cooling shroud ..............................................................................................................................56
Removing the cooling shroud .............................................................................................56
Installing the cooling shroud ................................................................................................ 57
System memory ............................................................................................................................. 57
General memory module installation guidelines ............................................................. 58
Mode-specific guidelines ...................................................................................................... 59
Sample memory configurations ..........................................................................................60
Removing a memory module .............................................................................................. 61
Installing a memory module ................................................................................................62
Heat sinks and processors ...........................................................................................................64
Removing a processor ...........................................................................................................64
Installing a processor ............................................................................................................. 67
Hard disk drives .............................................................................................................................. 70
Removing a 3.5-inch HDD blank .........................................................................................70
Installing a 3.5-inch HDD blank ............................................................................................71
Removing a 3.5-inch hot-swap HDD ..................................................................................71
Installing a 3.5-inch hot-swap HDD ................................................................................... 72
Removing a 3.5-inch HDD from an HDD carrier ............................................................. 73
Installing a 3.5-inch HDD into an HDD carrier ................................................................. 74
Removing a 2.5-inch hot-swap HDD ................................................................................. 74
Installing a 2.5-inch hot-swap HDD ................................................................................... 75
Installing a 2.5-inch SSD into a 3.5-inch HDD adapter .................................................. 76
Removing a 2.5-inch SSD from a 3.5-inch HDD adapter .............................................. 76
Installing an HDD adapter into an HDD carrier ................................................................ 77
Removing an HDD adapter from an HDD carrier ............................................................ 78
Removing a 2.5-inch SSD from an HDD carrier ...............................................................78
Installing an HDD into an HDD carrier ............................................................................... 78
System fans ..................................................................................................................................... 79
Removing a system fan .........................................................................................................79
Installing a system fan ............................................................................................................80
Removing the fan cage..........................................................................................................80
Installing the fan cage ............................................................................................................ 81
PSUs ..................................................................................................................................................82
Removing a redundant PSU..................................................................................................82
Installing a redundant PSU ....................................................................................................83
System battery ................................................................................................................................84
Replacing the system battery ...............................................................................................84
Interposer board ............................................................................................................................85
Removing the interposer board ...........................................................................................85
Installing the interposer board .............................................................................................86
Expander board .............................................................................................................................. 87
Removing the expander board ............................................................................................ 87
Installing the expander board ..............................................................................................89
Paddle board ...................................................................................................................................89
Removing the paddle board ................................................................................................. 89
Installing the paddle board ...................................................................................................90
HDD cage and backplane ............................................................................................................90
Removing the HDD cage and backplane ..........................................................................90
Installing the HDD cage and backplane .............................................................................93
System board .................................................................................................................................. 95
Removing the system board.................................................................................................95
Installing the system board ................................................................................................... 97
Trusted Platform Module ....................................................................................................... 99
5 Troubleshooting your system ....................................................................... 101
Safety first—for you and your system ...................................................................................... 101
Troubleshooting system startup failure................................................................................... 101
Troubleshooting external connections ................................................................................... 101
Troubleshooting the video subsystem .................................................................................... 101
Troubleshooting a USB device .................................................................................................. 101
Troubleshooting a serial I/O device ......................................................................................... 102
Troubleshooting a NIC................................................................................................................ 102
Troubleshooting a wet system ..................................................................................................103
Troubleshooting a damaged system .......................................................................................104
Troubleshooting the system battery ........................................................................................ 105
Troubleshooting PSUs ................................................................................................................ 105
Power source issues .............................................................................................................105
PSU issues ...............................................................................................................................106
Troubleshooting cooling issues ................................................................................................106
Troubleshooting system fans ....................................................................................................107
Troubleshooting system memory ............................................................................................107
Troubleshooting HDDs ...............................................................................................................108
Troubleshooting expansion cards ............................................................................................109
Troubleshooting processors ...................................................................................................... 110
Troubleshooting server sleds .................................................................................................... 110
System messages ......................................................................................................................... 110
Warning messages ................................................................................................................ 110
Diagnostic messages ............................................................................................................111
6 Using system diagnostics .............................................................................. 112
Dell Embedded System Diagnostics .........................................................................................112
When to use the Embedded System Diagnostics ...........................................................112
Running the Embedded System Diagnostics from Boot Manager .............................112
Running the Embedded System Diagnostics from the Dell Lifecycle Controller ....112
System diagnostic controls .................................................................................................113
7 Jumpers and connectors ............................................................................... 114
System board jumper settings ...................................................................................................114
System board connectors ...........................................................................................................115
Disabling a forgotten password .................................................................................................117
8 Technical specifications ................................................................................. 118
9 Getting help .....................................................................................................124
Contacting Dell ............................................................................................................................ 124
Locating your system Service Tag ............................................................................................ 124
1
About your system
The Dell 4U rack server contains the DSS 7000 chassis and up to two DSS 7500 server sleds. Each server
sled supports up to two processors based on the Intel Xeon EP E5-2600 v3 family and EP E5-2600 v4
family, up to 12 DIMMs, and up to two boot solid state drives (SSDs). The chassis supports up to 90 hard
disk drives (HDDs)/SSDs.
The server systems are available in the following configurations:
System Configuration
Single-node systems with one
server sled
Up to 90 3.5-inch hot-swappable Serial Attached SCSI (SAS) HDDs,
SATA HDDs, or SATA SSDs, or
Up to 16 hot-swappable SAS SSDs
Up to two 2.5-inch hot-swappable boot SATA SSDs
Dual-node systems with two
server sleds
Up to 90 3.5-inch hot-swappable Serial Attached SCSI (SAS) HDDs,
SATA HDDs, or SATA SSDs, or
Up to 12 hot-swappable SAS SSDs
Up to four 2.5-inch hot-swappable boot SATA SSDs
Front-panel features and indicators
1 2 3 4 5 6 7 8 9 10 11 12
1~6 for sled A 7~12 for sled B
Figure 1. Front-panel features and indicators
8
Item Indicator, Button, or
Connector
1 Power indicator
Icon Description
The power indicator glows when the system is
turned on.
2 ID indicator
3 Sled A HDD fault status
indicator
4 System board status
indicator
5 Power button
6 System identification
button
When a system identification button is pressed,
the ID indicator blinks blue to help locate a
particular system within a rack.
The indicator blinks amber if an HDD experiences
an issue.
If the system is on, and in good health, the
indicator glows solid blue.
The indicator blinks amber if the system is in
standby, and if any issue exists (for example, a
failed fan or HDD).
The power button controls the PSU output to the
system.
NOTE: On ACPI-compliant operating
systems (OSs), turning o the system using
the power button causes the system to
perform a graceful shutdown before power
to the system is turned o.
The identification button can be used to locate a
particular system within a rack.
Press to toggle the system ID on and o.
If the system stops responding during POST,
press and hold the system ID button for more
than five seconds to enter BIOS progress mode.
7 Power indicator
8 ID indicator
9 Sled B HDD fault status
indicator
10 System board status
indicator
To reset iDRAC (if not disabled in F2 iDRAC setup)
press and hold the button for more than 15
seconds.
The power indicator glows when the system is
turned on.
When a system identification button is pressed,
the ID indicator blinks blue to help locate a
particular system within a rack.
The indicator blinks amber if an HDD experiences
an issue.
If the system is on, and in good health, the
indicator glows solid blue.
The indicator blinks amber if the system is in
standby, and if any issue exists (for example, a
failed fan or HDD).
9
Item Indicator, Button, or
Connector
11 Power button
Icon Description
The power button controls the PSU output to the
system.
NOTE: On ACPI-compliant operating
systems, turning o the system using the
power button causes the system to perform
a graceful shutdown before power to the
system is turned o.
12 System identification
button
NOTE: Features of sled B are for dual-node systems only.
The identification button can be used to locate a
particular system within a rack.
Press to toggle the system ID on and o.
If the system stops responding during POST,
press and hold the system ID button for more
than five seconds to enter BIOS progress mode.
To reset iDRAC (if not disabled in F2 iDRAC setup)
press and hold the button for more than 15
seconds.
Back-panel features and indicators
2 3 4 13 14
5 11 12 151 6 7 10
8 9
Sled B
Sled A
17 16
Figure 2. Back-panel features and indicators
Item Indicator, Button, or
Connector
1 Blade EN connector
(optional)
10
Icon Description
This function is reserved.
Item Indicator, Button, or
Connector
2 Serial connector
Icon Description
Enables you to connect a serial device to the
system.
3 Video connector
4 Ethernet connector 1
5 Ethernet connector 2
6 USB connector
7 SD vFlash card slot Provides persistent on-demand local storage and
8 USB connector
9 Dedicated Ethernet port Dedicated management port on the iDRAC ports
10 System identification
button
Enables you to connect a VGA display to the
system.
Integrated 10/100/1000 Mbps NIC connector.
Integrated 10/100/1000 Mbps NIC connector.
Enables you to connect USB devices to the
system. The port is USB 2.0-compliant.
a custom deployment environment that allows
automation of server configuration, scripts and
imaging. See the Integrated Dell Remote Access
User’s Guide at dell.com/idracmanuals.
Enables you to connect USB devices to the
system. The port is USB 3.0-compliant.
card.
The identification button can be used to locate a
particular system within a rack.
Press to toggle the system ID on and o.
If the system stops responding during POST,
press and hold the system ID button for more
than five seconds to enter BIOS progress mode.
To reset the iDRAC (if not disabled in F2 iDRAC
setup) press and hold the button for more than
15 seconds.
11 Ethernet connector 3
12 Ethernet connector 4
13 Power button The power button controls the PSU output to the
14 Boot HDD A 2.5-inch boot HDD.
15 Boot HDD B 2.5-inch boot HDD.
Integrated 10/100/1000 Mbps NIC connector.
Integrated 10/100/1000 Mbps NIC connector.
system.
NOTE: On ACPI-compliant operating
systems (OSs), turning o the system using
the power button causes the system to
perform a graceful shutdown before power
to the system is turned o.
11
Item Indicator, Button, or
Connector
16 Power supply units Two redundant power supply units (PSUs) for sled
17 Power supply units Two redundant power supply units (PSUs) for sled
NOTE: Features of sled B are for dual-node systems only.
NOTE: A dummy sled will be installed over sled B compartment and two dummy PSUs over the PSU
slots for sled B for the single-node system.
Icon Description
A.
B.
HDD indicator codes
Figure 3. 2.5-inch HDD indicator
1 HDD activity indicator 2 HDD
NOTE: If the HDD is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on the
right side) does not function and remains o.
NOTE: The function of the status indicator may vary depending on the HDD type.
12
Figure 4. 3.5-inch HDD indicators
1 HDD activity indicator 2 HDD status indicator
3 HDD
Drive-status indicator pattern (RAID only) Condition
Blinks green two times per second Identifying drive or preparing for removal.
O Normal operation
Solid orange Drive failed
Steady green Drive online
NIC indicator codes
Figure 5. NIC indicators
1 link indicator 2 activity indicator
13
Indicator pattern Description
Link and activity indicators are OFF The NIC is not connected to the network.
Link indicator is green The NIC is connected to a valid network at its
maximum port speed (1 Gbps).
Link indicator is yellow The NIC is connected to a valid network at less than its
maximum port speed.
Activity indicator is blinking green Network data is being sent or received.
Indicator codes for the redundant PSU
Each AC PSU has an illuminated translucent handle that indicates whether power is present or whether a
power fault has occurred.
Figure 6. AC PSU status indicator
1 AC PSU status indicator/handle
Indicator pattern Description
Green A valid power source is connected to the PSU and the PSU is
operational.
Flashing green When updating the firmware of the PSU is being updated, the PSU
handle flashes green.
CAUTION: Do not disconnect the power cord or unplug
the PSU when updating firmware. If firmware update is
interrupted, the PSUs will not function. You must roll back
the power supply firmware by using Life cycle controller. For
more information, see Dell Lifecycle Controller User’s Guide
at dell.com/idracmanuals.
Flashing green and turns o When hot-adding a PSU, the PSU handle flashes green five times at
4 Hz rate and turns o. This indicates that there is a PSU mismatch
with respect to eciency, feature set, health status, and supported
voltage. Replace the PSU with a PSU that matches the capacity of
the other PSU.
NOTE: For AC PSUs, use only PSUs with the Extended Power
Performance (EPP) label on the back. Mixing PSUs from earlier
generations of Dell servers can result in a PSU mismatch
condition or failure to turn on.
14
Indicator pattern Description
Flashing amber Indicates an issue with the PSU.
CAUTION: When correcting a PSU mismatch, replace only
the PSU with the flashing indicator. Swapping the other
PSU to make a matched pair can result in an error condition
and unexpected system shutdown. To change from a High
Output configuration to a Low Output configuration or vice
versa, you must turn o the system.
CAUTION: If two PSUs are used, they must be of the same
type and have the same maximum output power.
CAUTION: Combining AC and DC PSUs is not supported and
triggers a mismatch.
Not lit Power is not connected.
Documentation matrix
The documentation matrix provides information about documents that you can refer to for setting up
and managing your system.
To… Refer to…
Install your system into a rack
Installing the rack and the server
Configure and log in to iDRAC, set up managed and
management system, know the iDRAC features and
troubleshoot using iDRAC
Know about the RACADM subcommands and
supported RACADM interfaces
Start, enable and disable Lifecycle Controller,
know the features, use and troubleshoot Lifecycle
Controller
Use Lifecycle Controller Remote Services Dell Lifecycle Controller Remote Services Quick
Check the event and error messages generated
by the system firmware and agents that monitor
system components
Integrated Dell Remote Access Controller User's
Guide at dell.com/idracmanuals
RACADM Command Line Reference Guide for
iDRAC and CMC at dell.com/idracmanuals
Dell Lifecycle Controller User’s Guide at dell.com/
idracmanuals
Start Guide at dell.com/idracmanuals
Dell Event and Error Messages Reference Guide at
dell.com/idracmanuals
15
2
Performing initial system configuration
After you receive your system, you must set up your system, install the OS if it is not pre-installed, and set
up and configure the system iDRAC IP address.
Setting up your system
1. Unpack the server.
2. Install the rack.
3. Install the server into the rack.
4. Install the hard disk drives into the chassis.
5. Connect the peripherals to the system.
6. Connect the system to its electrical outlet.
7. Turn the system on by pressing the power button or using iDRAC.
8. Turn on the attached peripherals.
Installing the rack and the server
Installing the rails
1. Remove the inner member and slide the intermediate member back.
a. Press and remove the inner member.
b. Press down according to the arrow's direction, and slide the intermediate member back.
16
Figure 7. Removing the inner member and sliding the intermediate member back
2. Install the inner member onto the chassis and secure it with the screw.
NOTE: Pay attention to the installation direction.
Figure 8. Installing the inner member onto the chassis
3. Secure the outer member and bracket into the rack with the screws for both the left and right sides.
17
Figure 9. Securing the outer member and bracket into the rack
4. Install the chassis into the rack.
a. Make sure that the ball-bearing retainer is at the front of the intermediate member.
b. Aim and push the inner member on the chassis into the intermediate member. The tab must be
pressed when pushing the chassis in.
c. Secure the inner member with the screw.
Figure 10. Installing the chassis into the rack
Installing the cable management arm (CMA)
1. Switch the left and right sides of the CMA by pressing the PUSH button and spin 180 degrees to
change the direction.
18
2
1
Figure 11. Switching the left and right sides of the CMA
2. The loop strap must be tied to the CMA crossbar.
NOTE: The loop strap can be removed after the system arrives the final destination.
3. Install the CMA.
F
E
B
D
A
C
a. Install the CMA connector (A) into the CMA connector base on the inner member (B).
A
B
b. Install the CMA connector (C) into the CMA connector base on the outer member (D).
D
C
19
c. Install the CMA connector beside the center CMA body (E) to the CMA connector base on the
outer member (F).
F
E
4. Release the CMA.
a. To release the outer member, press the PUSH button on tthe CMA plug-in part to draw it out.
1
2
Then turn the CMA 90 degrees to the right, and press the PUSH button on the CMA plug-in part
to draw it out.
A
1
2
b. To release the inner member, press the PUSH button on the CMA plug-in part to draw it out.
B
2
1
Setting up and configuring the iDRAC IP address
You can set up the Integrated Dell Remote Access Controller (iDRAC) IP address by using one of the
following interfaces:
20
• iDRAC Settings utility
• Lifecycle Controller
• Dell OpenManage Deployment Toolkit
You can configure iDRAC IP address by using the following interfaces:
• iDRAC Web interface. For more information about the iDRAC Web interface, see the Integrated Dell
Remote Access Controller User's Guide.
• Remote Access Controller ADMin (RACADM). For more information about the RACADM, see
the RACADM Command Line Interface Reference Guide and the Integrated Dell Remote Access
Controller User's Guide.
• Remote Services that includes Web Services Management (WS-Man). For more information about the
Remote Services, see the Lifecycle Controller Remote Services Quick Start Guide.
For more information about setting up and configuring iDRAC, see the Integrated Dell Remote Access
Controller User's Guide at dell.com/idracmanuals.
Configuring the iDRAC settings for the dedicated
management port card
1. Turn on or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
If your operating system begins to load before you press F2, enable the system to finish booting, and
then restart your system and try again.
3. In the System Setup Main Menu page, click iDRAC Settings → Network.
4. If the dedicated management port card is installed:
By default, the NIC Selection option in Network Settings is set to Dedicated; the Register DRAC on
DNS option in Common Settings is disabled.
You can also set the NIC Selection option to LOM1, LOM2, LOM3 or LOM4.
5. If the dedicated management port card is not installed:
By default, the NIC Selection option in Network Settings is set to LOM1; the Register DRAC on DNS
option in Common Settings is disabled.
You can also set the NIC Selection option to LOM2, LOM3 or LOM4.
Logging in to iDRAC
You can log in to iDRAC as an iDRAC local user, a Microsoft Active Directory user, or a Lightweight
Directory Access Protocol (LDAP) user. You can also log in by using Single Sign-On or a Smart Card.
The default user name is root and password is calvin. For more information about logging in to iDRAC
and iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at dell.com/
idracmanuals.
You can also access iDRAC using RACADM. For more information about using RACADM, see the
RACADM Command Line Interface Reference Guide and the Integrated Dell Remote Access Controller
User's Guide available at dell.com/idracmanuals.
21
Installing the OS
If the server is shipped without an OS, install the supported OS on the server by using one of the
following methods:
• For information about Dell Systems Management Tools and Documentation media, see the OS
documentation at dell.com/operatingsystemmanuals.
• For information about Dell Lifecycle Controller, see the Lifecycle Controller documentation at dell.
com/idracmanuals.
• For information about Dell OpenManage Deployment Toolkit, see the OpenManage documentation
at dell.com/openmanagemanuals.
• Installation by using Preboot Execution Environment (PXE), Windows Deployment Services (WDS), or
a DVD.
For information about the list of OSs supported on your system, see the OS support matrix at dell.com/
ossupport.
Managing your system remotely
To perform out-of-band systems management using iDRAC, you must configure iDRAC for remote
accessibility, set up the management station and managed system, and configure the supported Web
browsers. For more information about configuring iDRAC for remote accessibility, see the Integrated Dell
Remote Access Controller User’s Guide at dell.com/idracmanuals.
You can also remotely monitor and manage the server by using the Dell OpenManage Server
Administrator (OMSA) software and OpenManage Essentials (OME) systems management console. For
more information about the Dell OMSA software and OME systems management console, see dell.com/
openmanagemanuals.
Downloading and installing drivers and firmware
It is recommended that you download and install the latest BIOS, drivers, and systems management
firmware on your system.
Prerequisites
Ensure that you clear the web browser cache.
Steps
1. Go to dell.com/support/drivers.
2. In the Product support section, enter the Service Tag of your system in the Enter a Service Tag or
Express Service Code field.
NOTE: If you do not have the Service Tag, select Auto-detect your product to enable the system
to automatically detect your Service Tag, or select your product by clicking View products from
the Browse for a product section.
3. Click Drivers and downloads.
The drivers that are applicable to your selection are displayed.
4. Download the drivers you require to a diskette drive, USB drive, CD, or DVD.
22
Installing the driver for the LSI 9311 card on a Ubuntu1404 system
1. Download the required driver (mpt3sas.ko) to a USB drive from dell.com/support/drivers.
2. When prompted by the Ubuntu installer CD, select Ubuntu Server for installation.
3. On the [!]Configure the C lock screen, press Ctrl + Alt + F1 to access a console.
4. Mount the USB drive with the driver by using the following command if the USB drive is mapped to
the device name sda1 OR sdb1:
# mount –t vfat /dev/sda1 /mnt/usb
5. Change the directory to the folder with the driver.
6. Use the following commands:
# cp -f /LSI/mpt3sas.ko /lib/modules/3.13.0-24-generic/kernel/drivers/scsi
# insmod /lib/modules/3.13.0-24-generic/kernel/fs/congfs/congfs.ko
# insmod /lib/modules/3.13.0-24-generic/kernel/drivers/scsi/scsi_transport_
sas.ko
# insmod /lib/modules/3.13.0-24-generic/kernel/drivers/scsi/raid_class.ko
# insmod /lib/modules/3.13.0-24-generic/kernel/drivers/scsi/mpt3sas.ko
7. The driver gets loaded and detects the controller and the disks.
8. Press Ctrl + Alt + F1 to return to the installer screen.
9. Proceed with the OS installation.
23
3
Pre-operating system management applications
The pre-operating system management applications for your system help you manage dierent settings
and features of your system without booting to the operating system.
Your system has the following pre-operating system management applications:
• System Setup
• Boot Manager
• Dell Lifecycle Controller
Navigation keys
The navigation keys can help you access the pre-operating system management applications.
Key Description
Page Up Moves to the previous page.
Page Down Moves to the next page.
Up arrow Moves to the previous field.
Down arrow Moves to the next field.
Enter Enables you to type a value in the selected field (if applicable) or follow the link in
the field.
Spacebar Expands or collapses a drop-down list, if applicable.
Tab Moves to the next focus area.
NOTE: This feature is applicable for the standard graphical browser only.
Esc Moves to the previous page until you view the main page. Pressing Esc in the main
page exits System BIOS/iDRAC Settings/Device Settings/Service Tag Settings and
proceeds with system boot.
F1 Displays the System Setup help.
About System Setup
Using System Setup, you can configure the BIOS settings, iDRAC settings, and device settings of your
system.
24
You can access System Setup in two ways:
• Standard Graphical Browser — This is enabled by default.
• Text Browser — This is enabled using Console Redirection.
NOTE: By default, help text for the selected field is displayed in the graphical browser. To view the
help text in the text browser, press F1.
Entering System Setup
1. Turn on or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
If your operating system begins to load before you press F2, enable the system to finish booting, and
then restart your system and try again.
System Setup Main Menu
Option Description
System BIOS Enables you to configure BIOS settings.
iDRAC Settings Enables you to configure iDRAC settings.
The iDRAC Settings utility is an interface to set up and configure the
iDRAC parameters by using UEFI. You can enable or disable various
iDRAC parameters by using the iDRAC Settings utility. For more
information about this utility, see the Integrated Dell Remote Access
Controller User’s Guide at dell.com/idracmanuals.
Device Settings Enables you to configure device settings.
System BIOS page
By using the System BIOS page, you can view the BIOS settings and edit specific functions such as Boot
order, system password, setup password, setting the RAID mode, and enabling or disabling USB ports.
In the System Setup Main Menu, click System BIOS.
Menu Item Description
System Information Displays information about the system such as the system model name,
BIOS version and Service Tag.
Memory Settings Displays information and options related to the installed memory.
Processor Settings Displays information and options related to the processor such as speed
and cache size.
SATA Settings Displays options to enable or disable the integrated Serial ATA (SATA)
controller and ports.
Boot Settings Displays options to specify the boot mode (BIOS or UEFI). Enables you
to modify UEFI and BIOS boot settings.
25
Menu Item Description
Integrated Devices Displays options to enable or disable integrated device controllers and
ports, and to specify related features and options.
Serial Communication Displays options to enable or disable the serial ports and specify related
features and options.
System Profile Settings Displays options to change the processor power management settings,
memory frequency, and so on.
System Security Displays options to configure the system security settings like, system
password, setup password and TPM security. It also enables or disables
support for the power and NMI buttons on the system.
Miscellaneous Settings Displays options to change the system date and time.
System Information page
You can use the System Information page to view system properties such as Service Tag, system model,
and the BIOS version.
To view the System Information, click System Setup Main Menu → System BIOS → System Information.
Menu Item Description
System Model Name Displays the system model name.
System BIOS Version Displays the BIOS version installed on the system.
System Management Engine
Version
System Service Tag Displays the system Service Tag.
System Manufacturer Displays the name of the system manufacturer.
System Manufacturer Contact
Information
System CPLD Version Displays the latest revision of the system CPLD firmware.
UEFI Compliance Version Displays the system firmware UEFI compliance level.
Displays the latest revision of the Management Engine firmware.
Displays the contact information of the system manufacturer.
Memory Settings page
You can use the Memory Settings page to view all the memory settings and enable or disable specific
memory functions such as system memory testing and node interleaving.
To view the Memory Setting page, click System Setup Main Menu → System BIOS → Memory Settings.
Menu Item Description
System Memory Size Displays the amount of memory installed in the system.
System Memory Type Displays the type of memory installed in the system.
26
Menu Item Description
System Memory Speed Displays the system memory speed.
System Memory Voltage Displays the system memory voltage.
Video Memory Displays the amount of video memory utilized.
System Memory Testing Specifies whether system memory tests are run during system boot.
Options are Enabled and Disabled. By default, the System Memory
Testing option is set to Disabled.
Memory Operating Mode Specifies the memory operating mode. The options available are
Optimizer Mode and Spare Mode. By default, the Memory Operating
Mode option is set to Optimizer Mode.
NOTE: The Memory Operating Mode can have dierent defaults
and available options based on the memory configuration of your
system.
Node Interleaving Specifies if Non-Uniform Memory architecture (NUMA) is supported. If
this field is Enabled, memory interleaving is supported if a symmetric
memory configuration is installed. If Disabled, the system supports
NUMA (asymmetric) memory configurations. By default, the Node
Interleaving option is set to Disabled.
Snoop Mode Specifies the Snoop Mode options. Snoop Mode options available are
Early Snoop and Home Snoop. By default, the Snoop Mode option is set
to Early Snoop. The field is only available when the Node Interleaving
optoin is set to Disabled.
Processor Settings page
You can use the Processor Settings page to view the processor settings and perform specific functions
such as enabling virtualization technology, hardware prefetcher, and logical processor idling.
To view the Processor Settings page, click System Setup Main Menu → System BIOS → Processor
Settings.
Menu Item Description
QPI Speed Specifies the QPI (QuickPath Interconnect). The options available are
Maximum data rate and 6.4 GT/s. By default, the QPI Speed option is
set to Maximum data rate.
Alternate RTID (Requestor
Transaction ID) Setting
Virtualization Technology Enables or disables the additional hardware capabilities provided for
Enables you to allocate more RTIDs to the remote socket, thereby
increasing cache performance between the sockets or easing work
in normal mode for NUMA. By default, the Alternate RTID (Requestor
Transaction ID) Setting is set to Disabled.
virtualization. By default, the Virtualization Technology option is set to
Enabled.
27
Menu Item Description
Address Translation Service
(ATS)
Adjacent Cache Line Prefetch Optimizes the system for applications that require high utilization
Hardware Prefetcher Enables or disables the hardware prefetcher. By default, the Hardware
DCU Streamer Prefetcher Allows you to enable or disable the Data Cache Unit (DCU) streamer
DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. By default,
Logical Processor Idling Enables or disables the operating system capability to put logical
Configurable TDP Allows reconfiguration of Thermal Design Power (TDP) to lower levels.
Defines the Address Translation Cache (ATC) for devices to cache the
DMA transactions. This field provides an interface to a chipset's Address
Translation and Protection Table to translate DMA addresses to host
addresses. By default, the option is set to Enabled.
of sequential memory access. By default, the Adjacent Cache Line
Prefetch option is set to Enabled. You can disable this option for
applications that require high utilization of random memory access.
Prefetcher option is set to Enabled.
prefetcher. By default, the DCU Streamer Prefetcher option is set to
Enabled.
the DCU IP Prefetcher option is set to Enabled.
processors in the idling state in order to reduce power consumption. By
default, the option is set to Disabled.
TDP refers to the maximum amount of power the cooling system is
required to dissipate.
X2Apic Mode Enables or disables the X2Apic mode.
Number of Cores per
Processor
Processor 64-bit Support Specifies if the processors support 64-bit extensions.
Processor Core Speed Displays the maximum core frequency of the processor.
Processor Bus Speed Displays the bus speed of the processor.
Processor 1
Family-Model-Stepping Displays the family, model and stepping of the processor as defined by
Brand Displays the brand name reported by the processor.
Level 2 Cache Displays the total L2 cache.
Level 3 Cache Displays the total L3 cache.
Controls the number of enabled cores in each processor. By default, the
Number of Cores per Processor option is set to All.
NOTE: The processor bus speed option displays only when both
processors are installed.
NOTE: Depending on the number of installed CPUs, there may be
up to two processor listings. The following settings are displayed for
each processor installed in the system.
Intel.
28
Menu Item Description
Number of Cores Displays the number of cores per processor.
Processor 2
Family-Model-Stepping Displays the family, model and stepping of the processor as defined by
Brand Displays the brand name reported by the processor.
Level 2 Cache Displays the total L2 cache.
Level 3 Cache Displays the total L3 cache.
Number of Cores Displays the number of cores per processor.
NOTE: Depending on the number of installed CPUs, there may be
up to two processor listings. The following settings are displayed for
each processor installed in the system.
Intel.
SATA Settings page
You can use the SATA Settings page to view the SATA settings of SATA devices and enable RAID on your
system.
To view the SATA Settings page, click System Setup Main Menu → System BIOS → SATA Settings.
Menu Item Description
Embedded SATA Enables the embedded SATA to be set to O, ATA, AHCI, or RAID
modes. By default, the Embedded SATA option is set to AHCI.
Security Freeze Lock Sends Security Freeze Lock command to the Embedded SATA drives
during POST. This option is applicable only to ATA and AHCI mode.
Write Cache Enables or disables the command for Embedded SATA drives during
POST.
Port A – H (reserved) Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn o BIOS support.
For AHCI mode or RAID mode, BIOS always enables support.
Model Displays the drive model of the selected device.
Drive Type Displays the type of drive attached to the SATA port.
Capacity Displays the total storage capacity of the HDD. The field is undefined for
removable media devices such as optical drives.
Port I (boot drive A) Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn o BIOS support.
For AHCI mode or RAID mode, BIOS always enables support.
Model Displays the drive model of the selected device.
29
Menu Item Description
Drive Type Displays the type of drive attached to the SATA port.
Capacity Displays the total capacity of the HDD. The field is undefined for
removable media devices such as optical drives.
Port J (boot drive B) Sets the drive type of the selected device. For Embedded SATA settings
in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF
to turn o BIOS support.
For AHCI mode or RAID mode, BIOS always enables support.
Model Displays the drive model of the selected device.
Drive Type Displays the type of drive attached to the SATA port.
Capacity Displays the total capacity of the HDD. The field is undefined for
removable media devices such as optical drives.
Boot Settings page
You can use the Boot Settings page to set the Boot mode to either BIOS or UEFI. It also enables you to
specify the boot order.
To view the Boot Settings page, click System Setup Main Menu → System BIOS → Boot Settings.
Menu Item Description
Boot Mode Enables you to set the boot mode of the system.
CAUTION: Switching the boot mode may prevent the system from
booting if the operating system is not installed in the same boot
mode.
NOTE: Setting this field to UEFI disables the BIOS Boot Settings
menu. Setting this field to BIOS disables the UEFI Boot Settings
menu.
If the operating system supports UEFI, you can set this option to UEFI.
Setting this field to BIOS enables compatibility with non-UEFI operating
systems. By default, the Boot Mode option is set to BIOS.
Boot Sequence Retry Enables or disables the Boot Sequence Retry feature. If this field is
enabled and the system fails to boot, the system reattempts the boot
sequence after 30 seconds. By default, the Boot Sequence Retry option
is set to Enabled.
Hard-Disk Failover Specifies which devices in the Hard-Disk Drive Sequence are attempted
in the boot sequence. When the option is Disabled, only the first HDD in
the list is attempted to boot. When set to Enabled, all hard disk devices
are attempted in order, as listed in the Hard-Disk Drive Sequence. This
option is not enabled for UEFI Boot Mode.
Boot Option Settings Configures the boot sequence and the boot devices.
30
Integrated Devices page details
The Integrated Devices page enables you to view and configure the settings of all integrated devices
including the video controller, integrated RAID controller, and the USB ports.
In the System Setup Main Menu page, click System BIOS → Integrated Devices.
Menu Item Description
USB 3.0 Setting Allows you to enable or disable the USB 3.0 support. Enable this option
only if your operating system supports USB 3.0. Disabling this allows
devices to operate at USB 2.0 speed. USB 3.0 is disabled by default.
User Accessible USB Ports Allows you to enable or disable the USB ports. To disable front USB
ports, select Only Back Ports On; to disable all USB ports, select All
Ports O. The USB keyboard and mouse device operates during
boot process in certain operating systems. After the boot process is
complete, the USB keyboard and mouse device do not work if the ports
are disabled.
NOTE: Selecting Only Back Ports On and All Ports O will disable
the USB management port and also restrict access to iDRAC
features.
NOTE: Front USB ports may not be available on your model.
Internal USB Port Allows you to enable or disable the internal USB port. By default, the
Internal USB Port option is set to On.
Embedded NIC1 and NIC2 Allows you to enable or disable the Embedded NIC1 and NIC2. If set to
Disabled (OS), the NIC may still be available for shared network access
by the embedded management controller. Configure this function using
the NIC management utilities of the system.
Embedded NIC3 and NIC4 Allows you to enable or disable the Embedded NIC3 and NIC4 .If set to
Disabled (OS), the NIC may still be available for shared network access
by the embedded management controller. Configure this function using
the NIC management utilities of the system.
I/OAT DMA Engine Allows you to enable or disable the I/OAT option. Enable only if the
hardware and software supports the feature.
Embedded Video Controller Allows you to enable or disable the Embedded Video Controller. By
default, the embedded video controller is Enabled. If the Embedded
Video Controller is the only display capability in the system (that is, no
add-in graphics card is installed), then the Embedded Video Controller is
automatically used as the primary display even if the Embedded Video
Controller setting is Disabled.
Current State of Embedded
Video Controller
SR-IOV Global Enable Allows you to enable or disable the BIOS configuration of Single Root I/
Displays the current state of the Embedded Video Controller. Current
State of Embedded Video Controller is a read only field, indicating the
current state for the Embedded Video Controller.
O Virtualization (SR-IOV) devices. By default, the SR-IOV Global Enable
option is set to Disabled.
31
Menu Item Description
OS Watchdog Timer If your system stops responding, this watchdog timer aids in the
recovery of your operating system. When this field is set to Enabled, the
operating system is allowed to initialize the timer. When is the field is set
to Disabled (the default), the timer will have no eect on the system.
Memory Mapped I/O above 4 GBAllows you to enable support for PCIe devices that require large
amounts of memory. By default, the option is set to Enabled.
Slot Disablement Allows you to enable or disable the available PCIe slots on your system.
The Slot Disablement feature controls the configuration of PCIe cards
installed in the specified slot. Slot disablement must be used only when
the installed peripheral card is preventing booting into the operating
system or causing delays in system startup. If the slot is disabled, both
the Option ROM and UEFI driver are disabled.
Serial Communication page
You can use the Serial Communication page to view the properties of the serial communication port.
To view the Serial Communication page, click System Setup Main Menu → System BIOS → Serial
Communication.
Menu Item Description
Serial Communication Selects serial communication devices (Serial Device 1 and Serial Device 2)
in the BIOS. BIOS console redirection can also be enabled and the port
address can be specified. By default, Serial Communication option is set
to Auto.
Serial Port Address Enables you to set the port address for serial devices. By default, the
Serial Port Address option is set to Serial Device 1=COM2, Serial Device
2=COM1.
NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL)
feature. To use console redirection by SOL, configure the same port
address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX
setting saved in iDRAC. The serial MUX setting can independently
be changed in iDRAC. Therefore, loading the BIOS default settings
from within the BIOS setup utility may not always revert this setting
to the default setting of Serial Device 1.
External Serial Connector You can associate the External Serial Connector to Serial Device 1, Serial
Device 2, or the Remote Access Device using this field.
NOTE: Only Serial Device 2 can be used for (Serial Over LAN) SOL.
To use console redirection by SOL, configure the same port address
for console redirection and the serial device.
32
Menu Item Description
NOTE: Every time the system boots, the BIOS syncs the serial MUX
setting saved in iDRAC. The serial MUX setting can independently
be changed in iDRAC. Therefore, loading the BIOS default settings
from within the BIOS setup utility may not always revert this setting
to the default setting of Serial Device 1.
Failsafe Baud Rate Displays the failsafe baud rate for console redirection. The BIOS
attempts to determine the baud rate automatically. This failsafe baud
rate is used only if the attempt fails, and the value must not be changed.
By default, the Failsafe Baud Rate option is set to 115200.
Remote Terminal Type Sets the remote console terminal type. By default, the Remote Terminal
Type option is set to VT100/VT220.
Redirection After Boot Enables or disables the BIOS console redirection when the operating
system is loaded. By default, the Redirection After Boot option is set to
Enabled.
System Profile Settings page
You can use the System Profile Settings page to enable specific system performance settings such as
power management.
To view the System Profile Settings page, click System Setup Main Menu → System BIOS → System
Profile Settings.
Menu Item Description
System Profile Sets the system profile. If you set the System Profile option to a mode
other than Custom, the BIOS automatically sets the rest of the options.
You can only change the rest of the options if the mode is set to
Custom. By default, the System Profile option is set to Performance Per
Watt (DAPC). DAPC is Dell Active Power Controller.
NOTE: The following parameters are available only when the
System Profile is set to Custom.
CPU Power Management Sets the CPU power management. By default, the CPU Power
Management option is set to System DBPM (DAPC). DBPM is Demand-
Based Power Management.
Memory Frequency Sets the speed of the system memory. You can select Maximum
Performance, Maximum Reliability, or a specific speed.
C1E Enables or disables the processor to switch to a minimum performance
state when it is idle. By default, the C1E option is set to Enabled.
C States Enables or disables the processor to operate in all available power states.
By default, the C States option is set to Enabled.
Collaborative CPU
Performance Control
Enables or disables the CPU power management. When set to Enabled,
the CPU power management is controlled by the OS DBPM and the
System DBPM (DAPC). By default, the option is set to Disabled.
33
Menu Item Description
Memory Patrol Scrub Sets the memory patrol scrub frequency. By default, the Memory Patrol
Scrub option is set to Standard.
Memory Refresh Rate Sets the memory refresh rate to either 1x or 2x. By default, the Memory
Refresh Rate option is set to 1x.
Uncore Frequency Dynamic mode allows the processor to optimize power resources
across the cores and uncore during runtime. The optimization of the
uncore frequency to either save power or optimize performance is
influenced by the setting of the Energy Eciency Policy.
Energy Ecient Policy Enables you to selects the Energy Ecient Policy.
The CPU uses the setting to manipulate the internal behavior of the
processor and determines whether to target higher performance or
better power savings.
Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. By default, the
Monitor/Mwait option is set to Enabled for all system profiles, except
Custom.
NOTE: This option can be disabled only if the C States option in
Custom mode is disabled.
NOTE: When C States is enabled in Custom mode, changing
the Monitor/Mwait setting does not impact system power or
performance.
System Security Settings page
You can use the System Security page to perform specific functions such as setting the system password,
setup password and disabling the power button.
To view the System Security page, click System Setup Main Menu → System BIOS → System Security
Settings.
Menu Item Description
Intel AES-NI Improves the speed of applications by performing encryption and
decryption using the Advanced Encryption Standard Instruction Set and
is set to Enabled by default.
System Password Sets the system password. This option is set to Enabled by default and is
read-only if the password jumper is not installed in the system.
Setup Password Sets the setup password. This option is read-only if the password jumper
is not installed in the system.
Password Status Locks the system password. By default, the Password Status option is
set to Unlocked.
TPM Information Changes the operational state of the TPM. By default, the TPM
Activation option is set to No Change.
34
Menu Item Description
Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT). To
enable Intel TXT, Virtualization Technology must be enabled and TPM
Security must be Enabled with Pre-boot measurements. By default, the
Intel TXT option is set to O.
Power Button Enables or disables the power button on the front of the system. By
default, the Power Button option is set to Enabled.
NMI Button Enables or disables the NMI button on the front of the system. By
default, the NMI Button option is set to Disabled.
AC Power Recovery Sets how the system reacts after AC power is restored to the system. By
default, the AC Power Recovery option is set to Last.
AC Power Recovery Delay Sets how the system supports staggering of power up after AC power is
restored to the system. By default, the AC Power Recovery Delay option
is set to Immediate.
User Defined Delay (60s to
240s)
UEFI Variable Access Provides varying degrees of securing UEFI variables. When set to
Secure Boot Enables Secure Boot, where the BIOS authenticates each pre-boot
Secure Boot Policy When Secure Boot policy is Standard, the BIOS uses the system
Secure Boot Policy Summary Displays the list of certificates and hashes that secure boot uses to
Sets the User Defined Delay when the User Defined option for AC
Power Recovery Delay is selected.
Standard (the default) UEFI variables are accessible in the Operating
System per the UEFI specification. When set to Controlled, selected
UEFI variables are protected in the environment and new UEFI boot
entries are forced to be at the end of the current boot order.
image using the certificates in the Secure Boot Policy. Secure Boot is
disabled by default.
manufacturer’s key and certificates to authenticate pre-boot images.
When Secure Boot policy is Custom, the BIOS uses the user-defined key
and certificates. Secure Boot policy is Standard by default.
authenticate images.
Secure Boot Custom Policy Settings page
Secure Boot Custom Policy Settings is displayed only when Secure Boot Policy is set to Custom.
In the System Setup Main Menu page, click System BIOS → System Security → Secure Boot Custom
Policy Settings.
Menu Item Description
Platform Key Imports, exports, deletes, or restores the platform key (PK).
Key Exchange Key Database Allows you to import, export, delete, or restore entries in the Key
Exchange Key (KEK) Database.
35
Menu Item Description
Authorized Signature
Database
Forbidden Signature Database Imports, exports, deletes, or restores entries in the Forbidden Signature
Imports, exports, deletes, or restores entries in the Authorized Signature
Database (db).
Database (dbx).
Miscellaneous Settings page
You can use the Miscellaneous Settings page to perform specific functions such as updating the asset
tag and changing the system date and time.
To view the Miscellaneous Settings page, click System Setup Main Menu → System BIOS →
Miscellaneous Settings.
Menu Item Description
System Time Enables you to set the time on the system.
System Date Enables you to set the date on the system.
Asset Tag Displays the asset tag and enables you to modify it for security and
tracking purposes.
Keyboard NumLock Enables you to set whether the system boots with the NumLock enabled
or disabled. By default the Keyboard NumLock is set to On.
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
F1/F2 Prompt on Error Enables or disables the F1/F2 prompt on error. By default, F1/F2 Prompt
on Error is set to Enabled. The F1/F2 prompt also includes keyboard
errors.
Load Legacy Video Option
ROM
Enables you to determine whether the system BIOS loads the legacy
video (INT 10H) option ROM from the video controller. Selecting
Enabled in the operating system does not support UEFI video output
standards. This field is only for UEFI boot mode. You cannot set this to
Enabled if UEFI Secure Boot mode is enabled.
About Boot Manager
Boot Manager enables you to add, delete, and arrange boot options. You can also access System Setup
and boot options without restarting the system.
Entering Boot Manager
The Boot Manager page allows you to select boot options and diagnostic utilities.
1. Turn on or restart your system.
2. Press F11 when you see the message
If your operating system begins to load before you press F11, allow the system to finish booting, and
then restart your system and try again.
F11 = Boot Manager
.
36
Boot Manager main menu
Menu Item Description
Continue Normal Boot The system attempts to boot to devices starting with the first item in
the boot order. If the boot attempt fails, the system continues with the
next item in the boot order until the boot is successful or no more boot
options are found.
One Shot Boot Menu Takes you to the boot menu where you can select a one time boot
device to boot from.
Launch System Setup Enables you to access the System Setup.
Launch Lifecycle Controller Exits the Boot Manager and invokes the Lifecycle Controller program.
System Utilities Starts system utilities menu such as system diagnostics and UEFI shell.
About Dell Lifecycle Controller
Dell Lifecycle Controller allows you to perform useful tasks such as configuring BIOS and hardware
settings, deploying an operating system, updating drivers, changing RAID settings, and saving hardware
profiles. For more information about Dell Lifecycle Controller, see the documentation at dell.com/
idracmanuals.
Changing the boot order
You may have to change the boot order if you want to boot from a USB key or an optical drive. The
instructions given here may vary if you have selected BIOS for Boot Mode.
1. In the System Setup Main Menu, click System BIOS → Boot Settings.
2. Click Boot Option Settings → Boot Sequence.
3. Use the arrow keys to select a boot device, and use the + and - keys to move the device down or up
in the order.
4. Click Exit, click Yes to save the settings on exit.
Choosing the system boot mode
System Setup enables you to specify the boot mode for installing your operating system:
• BIOS boot mode (the default) is the standard BIOS-level boot interface.
• UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface
(UEFI) specifications that overlays the system BIOS.
To select the system Boot Mode:
1. In the System Setup Main Menu, click System BIOS → Boot Settings → Boot Mode.
2. Select the Boot Mode you want the system to boot into.
NOTE: After the system boots in the specified boot mode, proceed to install your operating system
from that mode.
37
CAUTION: Trying to boot the operating system from the other boot mode will cause the system
to halt at startup.
NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS
and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot
mode.
NOTE: For more information about supported operating systems, go to dell.com/ossupport.
Assigning a system and setup password
Prerequisites
You can assign a new System Password and Setup Password or change an existing System Password
and Setup Password only when the password jumper setting is enabled and Password Status is
Unlocked.
If the password jumper setting is disabled, the existing System Password and Setup Password are deleted
and you need not provide the system password to boot the system.
NOTE: The password jumper enables or disables the System Password and Setup Password features.
For more information about the password jumper settings, see System board jumper settings.
Steps
1. To start System Setup, press F2 immediately after a turn-on or reboot.
2. From the System Setup Main Menu, select System BIOS and press Enter.
The System BIOS page is displayed.
3. On the System BIOS page, select System Security and press Enter.
The System Security page is displayed.
4. On the System Security page, verify that Password Status is Unlocked.
5. Select System Password, enter your system password, and press Enter or Tab.
Use the following guidelines to assign the system password:
• A password can have up to 32 characters.
• The password can contain the numbers 0 – 9.
• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
A message prompts you to reenter the system password.
6. Reenter the system password, and click OK.
7. Select Setup Password, enter your setup password and press Enter or Tab.
A message prompts you to reenter the setup password.
8. Reenter the setup password, and click OK.
9. Press Esc to return to the System BIOS page. Press Esc again.
A message prompts you to save the changes.
NOTE: Password protection does not take eect until the system reboots.
38
Using your system password to secure your system
Prerequisites
NOTE: If you have assigned a setup password, the system accepts your setup password as an
alternate system password.
Steps
1. Turn on or reboot your system.
2. Type your password and press Enter.
Next steps
When Password Status is Locked, type the password and press Enter when prompted at reboot.
If an incorrect system password is entered, the system displays a message and prompts you to reenter
your password. You have three attempts to enter the correct password. After the third unsuccessful
attempt, a message is displayed indicating that the system has halted and must be turned o.
Even after you shut down and restart the system, if your password is incorrect, a message is displayed
indicating that your password is incorrect.
NOTE: You can use the Password Status option in conjunction with the System Password and
Setup Password options to protect your system from unauthorized changes.
Deleting or changing an existing system and/or setup password
Prerequisites
Ensure that the Password jumper is set to enabled and the Password Status is set to Unlocked before
attempting to delete or change the existing System and/or Setup password. You cannot delete or change
an existing System or Setup password if the Password Status is Locked.
Steps
1. To enter System Setup, press F2 immediately after a turn-on or restart.
2. In the System Setup Main Menu, select System BIOS and press Enter.
The System BIOS page is displayed.
3. In the System BIOS page, select System Security and press Enter.
The System Security page is displayed.
4. In the System Security page, verify that Password Status is set to Unlocked.
5. Select System Password, change or delete the existing system password and press Enter or Tab.
6. Select Setup Password, change or delete the existing setup password and press Enter or Tab.
NOTE: If you change the System and/or Setup password, a message prompts you to reenter
the new password. If you delete the System and/or Setup password, a message prompts you to
confirm the deletion.
7. Press Esc to return to the System BIOS page. Press Esc again, and a message prompts you to save the
changes.
39
Operating with a setup password enabled
If Setup Password is Enabled, enter the correct setup password before modifying most of the System
Setup options.
If you do not enter the correct password in three attempts, the system displays the following message:
Invalid Password! Number of unsuccessful password attempts: <x> System Halted!
Must power down.
Even after you shut down and restart the system, if your password is incorrect, a message is displayed
indicating that your password is incorrect. The following options are exceptions:
• If System Password is not Enabled and is not locked through the Password Status option, you can
assign a system password.
• You cannot disable or change an existing system password.
NOTE: You can use the Password Status option in conjunction with the Setup Password option to
protect the system password from unauthorized changes.
Embedded system management
The Dell Lifecycle Controller provides advanced embedded systems management throughout the
server’s lifecycle. The Lifecycle Controller can be started during the boot sequence and can function
independently of the operating system.
NOTE: Certain platform configurations may not support the full set of features provided by the
Lifecycle Controller.
For more information about setting up the Lifecycle Controller, configuring hardware and firmware, and
deploying the operating system, see the Lifecycle Controller documentation at dell.com/support.
iDRAC Settings utility
The iDRAC Settings utility is an interface to set up and configure the iDRAC parameters using UEFI. You
can enable or disable various iDRAC parameters using the iDRAC Settings Utility.
NOTE: Accessing some of the features on the iDRAC Settings utility requires the iDRAC Enterprise
License upgrade.
For more information about using iDRAC, see the iDRAC User's Guide at dell.com/idracmanuals.
Entering the iDRAC Settings utility
1. Turn on or restart the managed system.
2. Press F2 during Power-on Self-test (POST).
3. In the System Setup Main Menu, click iDRAC Settings.
The iDRAC Settings page is displayed.
Changing the Thermal Settings
The iDRAC Settings utility enables you to select and customize the thermal control settings for your
system.
1. Start the iDRAC Settings utility.
40
2. Under iDRAC Settings → Thermal → User Cooling Options, select between the following options:
• Default
• Custom
NOTE: When the User Option is set to the Default setting, the user option cannot be modified.
3. Click Back → Finish → Yes.
41
Installing and removing system components
Safety instructions
WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not
attempt to lift the system by yourself.
WARNING: Opening or removing the system cover while the system is powered on may expose
you to a risk of electric shock.
CAUTION: Do not operate the system without the cover for a duration exceeding five minutes.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: It is recommended that you always use a static mat and static strap while working on
components inside the system.
4
NOTE: To ensure proper operation and cooling, all bays in the system must be populated at all times
with either a module or with a blank.
Before working inside your system
1. Turn o the system, including any attached peripherals.
2. Disconnect the system from the electrical outlet and disconnect the peripherals.
3. Remove the system cover.
Related Links
Removing the system cover
After working inside your system
1. Install the system cover.
2. Reconnect the system to its electrical outlet.
3. Turn the system on, including any attached peripherals.
Related Links
Installing the system cover
42
Recommended tools
You may require the following items to perform the procedures in this section:
• #2 Phillips screwdriver
• Hex nut driver
• Wrist grounding strap connected to ground
System cover
WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not
attempt to lift the system by yourself.
WARNING: Installing or removing the system cover when the system is on may expose you to a
risk of electric shock.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: Do not operate the system without the cover for a duration exceeding five minutes.
Removing the system cover
Prerequisites
1. Ensure that you read the Safety instructions.
2. Turn o the system, including any attached peripherals.
3. Disconnect the system from the electrical outlet and peripherals.
Steps
1. Loosen the screw from the system cover.
2. Slide the four release latches as indicated by the directional arrows on the latches.
3. Hold the cover on both sides, and lift the cover away from the system.
43
Figure 12. Removing and installing the system cover
1 release latch (4) 2 system cover
3 screw
Installing the system cover
Prerequisites
Ensure that you read the Safety instructions.
Steps
1. Align the slots of the system cover with the tabs on the chassis.
2. Slide back the four release latches until they locks into place.
3. Tighten the screw to secure the system cover.
Next steps
Complete the procedure listed in After working inside your system.
Server sleds
NOTE: A dummy sled will be installed over sled B compartment for the single-node system.
Removing the server sled
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
44
1. Ensure that you read the Safety instructions.
2. Complete the procedure listed in Before working inside your system.
CAUTION: Never operate your system with the cooling shroud removed. The system may get
overheated quickly, resulting in shutdown of the system and loss of data.
CAUTION: The replacement service time for server sleds when the system is operating is two
minutes.
Steps
1. Loosen the two screws locking the server sled.
2. Pull the lever outward to release the server sled.
3. Pull the server sled sway from the system.
Figure 13. Removing and installing the server sled
1 lever (2) 2 server sled
3 screw (2)
Installing the server sled
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Ensure that you read the Safety instructions.
2. Complete the procedure listed in Before working inside your system.
Steps
1. Install the server sled into the system.
Pay attention not to damage the airmax connectors during installation.
2. Push the lever inward to put the server sled into place.
3. Tighten the two screws to secure the server sled.
45
Next steps
Complete the procedure listed in After working inside your system.
Expansion cards and expansion-card riser module
NOTE: A missing or an unsupported expansion-card riser module logs an SEL event. It does not
prevent your system from powering on and no BIOS POST message or F1/F2 pause is displayed.
Expansion card installation guidelines
NOTE: Only supported cards from Dell can be installed in the system.
Your system supports Generation 3 cards. The following table provides riser configurations for DSS 7500
systems:
Table 1. Expansion card slots available on the expansion-card riser module
Expansioncard riser
module
PCIE_G3_X8 1 Processor 2 Half Height Half Length x8 x8
PCIE_G3_X16 2 Processor 1 Full Height Half Length x16 x16
PCIE_G3_X8 3 Processor 1 Full Height Half Length x8 x8
PCIE_G3_X8 4 Processor 1 Half Height Half Length x8 x8
NOTE: The PCIE_G3_X8 and PCIE_G3_X16 are the two dierent types of risers supported on DSS
7500 systems. You can install an expansion card on the system board only using expansion-card
riser module.
NOTE: The expansion cards are not hot-swappable.
Sled B
PCIe slot on the
expansion-card
riser module
Processor
connection
Height Length Link
21 3 4
width
Slot
width
Sled A
Figure 14. Expansion card slot allocation
46
1 slot 1 2 slot 2
3 slot 3 4 slot 4
NOTE: A dummy sled will be installed over sled B compartment for the single-node system.
The following table provides a guide for installing expansion cards to ensure proper cooling and
mechanical fit. The expansion cards with the highest priority must be installed first using the slot priority
indicated. All other expansion cards must be installed in card priority and slot priority order.
Table 2. Expansion card installation order
Card priority Card type Slot priority Maximum allowed
1 RAID 4 1
2 40 Gb NICs 1, 2 2
3 10 Gb NICs 2, 1 2
Removing the expansion-card riser module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Ensure that you read the Safety instructions.
2. Complete the procedure listed in Before working inside your system.
3. Remove the server sled.
Steps
Remove the five screws and lift the expansion-card riser module from the riser connector on the system
board.
Figure 15. Removing and installing the expansion-card riser module
47
1 expansion-card riser module 2 screw (5)
Next steps
1. Install the expansion card, if applicable.
2. Install the expansion-card riser module.
3. Complete the procedure listed in After working inside your system.
Related Links
Removing the server sled
Removing an expansion card
Installing a riser card
Installing the expansion-card riser module
Installing the expansion-card riser module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Ensure that you read the Safety instructions.
Steps
1. If applicable, reinstall the expansion card into the expansion-card riser module.
2. Align the guides on the expansion-card riser module with the holes on the server sled.
3. Lower the expansion-card riser module until it is fully seated.
4. Secure the expansion-card riser module with the five screws.
Next steps
Complete the procedure listed in After working inside your system.
Related Links
Removing an expansion card
Installing a riser card
Removing the server sled
Installing the server sled
Removing an expansion card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
48
1. Ensure that you read the Safety instructions.
2. Complete the procedure listed in Before working inside your system.
3. Remove the expansion-card riser module.
Steps
1. Remove the screw securing the expansion card and remove the expansion card from the riser card.
2. If you are removing the expansion card permanently, install a metal filler bracket over the empty
expansion slot.
NOTE: You must install a filler bracket over an empty expansion slot to maintain Federal
Communications Commission (FCC) certification of the system. The brackets also keep dust and
dirt out of the system and aid in proper cooling and airflow inside the system.
Figure 16. Removing and installing the expansion card
1 RAID card 2 RAID card
3 NIC card 4 NIC card
5 screw (4)
NOTE: For information about the expansion card priority and slot priority order, see Table 2.
Next steps
Complete the procedure listed in After working inside your system.
Related Links
Removing the expansion-card riser module
Installing the expansion-card riser module
Installing an expansion card
NOTE: Only supported cards from Dell can be installed in the system.
49
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Ensure that you read the Safety instructions.
2. Complete the procedure listed in Before working inside your system.
3. Remove the expansion-card riser module.
Steps
1. Insert the expansion card into the riser card until the card is fully seated.
2. Secure the expansion card with the screw.
Next steps
1. Install the expansion-card riser module on the system board.
2. Complete the procedure listed in After working inside your system.
Related Links
Removing the expansion-card riser module
Installing the expansion-card riser module
Removing the server sled
Installing the server sled
Installing an optional card
Your system supports adding a second card. Install the second card in the assigned slot location.
Table 3. Optional card slot allocation
Card type Slot
X520 slot 1
X540 slot 1
CX3pro slot 2
NOTE: Only supported cards from Dell can be installed in the system.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Ensure that you read the Safety instructions.
2. Complete the procedure listed in Before working inside your system.
50
3. Remove the expansion-card riser module.
Steps
1. Attach and secure the system's expansion-card bracket to the card with two screws.
Figure 17. Attaching the bracket to the CX3pro card
1 bracket 2 screw (2)
3 CX3pro card
Figure 18. Attaching the bracket to the X520 card
1 bracket 2 screw (2)
3 X520 card
51
Figure 19. Attaching the bracket to the X540 card
1 bracket 2 screw (2)
3 X540 card
2. Insert the card into the riser card until the card is fully seated.
3. Secure the card with the screw.
4. For the dedicated management port card, insert the card into the board-to-board connector on the
system board, and secure the card to the server sled with two screws.
Next steps
1. Install the expansion-card riser module on the system board.
2. Complete the procedure listed in After working inside your system.
Related Links
Removing the expansion-card riser module
Installing the expansion-card riser module
Removing the server sled
Installing the server sled
Installing the supercapacitor
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Ensure that you read the Safety instructions.
2. Complete the procedure listed in Before working inside your system.
3. Remove the expansion-card riser module.
4. Remove the expansion card.
52
Steps
Depending on the type of the supercapacitor, follow the illustrations below to install the supercapacitor.
1 Adaptec AFM700 supercapacitor 2 extender cable
3 screw (2)
1 fastener (2) 2 LSI 49571-15 supercapacitor 1
3 LSI 49571-15 supercapacitor 2 4 extender cable (2)
53
Next steps
1. Install the expansion card to the expansion-card riser module.
2. Install the expansion-card riser module on the system board.
3. Complete the procedure listed in After working inside your system.
Related Links
Removing the expansion-card riser module
Installing the expansion-card riser module
Removing an expansion card
Installing an expansion card
Removing the server sled
Installing the server sled
Removing a riser card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Ensure that you read the Safety instructions.
2. Complete the procedure listed in Before working inside your system.
3. Remove the expansion-card riser module.
4. Remove the expansion cards.
Steps
Remove the screws securing the riser card and lift the card away from the riser module.
Figure 20. Removing and installing the riser card from expansion-card riser module
54
1 screw (10) 2 expansion-card riser module
3 riser card
Figure 21. Jumper on the riser card
1 Jumper J2 (reserved)
Next steps
Complete the procedure listed in After working inside your system.
Related Links
Removing the expansion-card riser module
Installing the expansion-card riser module
Removing an expansion card
Installing a riser card
NOTE: Only supported cards from Dell can be installed in the system.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Ensure that you read the Safety instructions.
2. Complete the procedure listed in Before working inside your system.
3. Remove the expansion-card riser module.
Steps
1. Insert the riser card into the expansion-card riser module until the card is fully seated.
2. Secure the card with the screws.
Next steps
1. Install the expansion cards.
2. Install the expansion-card riser module on the system board.
3. Complete the procedure listed in After working inside your system.
55
Related Links
Removing the expansion-card riser module
Installing the expansion-card riser module
Removing an expansion card
Installing an expansion card
Removing the server sled
Installing the server sled
Cooling shroud
Removing the cooling shroud
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Ensure that you read the Safety instructions.
2. Complete the procedure listed in Before working inside your system.
3. Remove the expansion-card riser module.
4. Remove the CPU2 power cable.
CAUTION: Never operate your system with the cooling shroud removed. The system may get
overheated quickly, resulting in shutdown of the system and loss of data.
Steps
Remove the three screws and lift the shroud away from the system board.
Figure 22. Removing and installing the cooling shroud
1 screw (3)
Related Links
Removing the expansion-card riser module
Removing the server sled
56
Installing the cooling shroud
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Ensure that you read the Safety instructions.
2. Complete the procedure listed in Before working inside your system.
Steps
Place the shrould in place on the system board and secure the three screws.
Next steps
1. Connect the CPU2 power cable.
2. Install the expansion-card riser module.
3. Complete the procedure listed in After working inside your system.
Related Links
Removing the expansion-card riser module
Installing the expansion-card riser module
Removing the server sled
Installing the server sled
System memory
Your system supports DDR4 registered DIMMs (RDIMMs).
NOTE: MT/s indicates DIMM speed in MegaTransfers per second.
Memory bus operating frequency can be 2400 MT/s, 2133 MT/s, 1866 MT/s, 1600 MT/s, or 1333 MT/s
depending on the following factors:
• System profile selected (for example, Performance Optimized, Custom, or Dense Configuration
Optimized)
• Maximum supported DIMM frequency of the processors
The system contains 12 memory sockets split into four sets — two sets of 4 sockets and two sets of 2
sockets each. Each 4-socket set is organized into two channels and each 2–socket set is organized into
one channel. In each channel of the 4-socket set, the release levers of the first socket are marked white
and the second socket black. In the 2-socket set, each release lever is marked white.
NOTE: DIMMs in sockets A1 – A8 are assigned to processor 1 and DIMMs in sockets B1 – B4 are
assigned to processor 2.
57
Memory channels are organized as follows:
Processor 1 channel 0: memory sockets A1 and A5
channel 1: memory sockets A2 and A6
channel 2: memory sockets A3 and A7
channel 3: memory sockets A4 and A8
Processor 2 channel 0: memory sockets B1
channel 1: memory sockets B2
channel 2: memory sockets B3
channel 3: memory sockets B4
The following table shows the memory populations and operating frequencies for the supported
configurations.
DIMM Type DIMMs Populated/
Channel
RDIMM 1 2400, 2133, 1866, 1600,
2 2400, 2133, 1866, 1600,
Operating Frequency (in
MT/s)
1.2 V
1333
1333
Maximum DIMM Rank/Channel
Dual rank or single rank
Dual rank or single rank
General memory module installation guidelines
Your system supports Flexible Memory Configuration, enabling the system to be configured and run in
any valid chipset architectural configuration. The following are the recommended guidelines for installing
memory modules:
58
• x4 and x8 DRAM based DIMMs can be mixed. For more information, see Mode-specific guidelines.
• Up to two dual- or single-rank RDIMMs can be populated per channel.
• Populate DIMM sockets only if a processor is installed. For single-processor systems, sockets A1 – A8
are available. For dual-processor systems, sockets A1 – A8 and sockets B1 – B4 are available.
• Populate all sockets with white release levers first, and then all the sockets with black release levers.
• When mixing memory modules with dierent capacities, populate the sockets with memory modules
with highest capacity first. For example, if you want to mix 16 GB and 32 GB DIMMs, populate 32 GB
DIMMs in the sockets with white release levers and 16 GB DIMMs in the sockets with black release
levers.
• In a dual-processor configuration, the memory configuration for each processor should be identical
through the first eight slots. For example, if you populate socket A1 for processor 1, then populate
socket B1 for processor 2, and so on.
• Memory modules of dierent capacities can be mixed provided other memory population rules are
followed (for example, 16 GB and 32 GB memory modules can be mixed).
• Mixing of more than two DIMM capacities in a system is not supported.
• Populate two DIMMs per processor (one DIMM per channel) at a time to maximize performance.
Mode-specific guidelines
Four memory channels are allocated to each processor. The allowable configurations depend on the
memory mode selected.
NOTE: You can mix x4 and x8 DRAM based DIMMs to support RAS features. However, all guidelines
for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data
Correction (SDDC) in memory optimized (independent channel) mode. x8 DRAM based DIMMs
require Advanced ECC mode to gain SDDC.
The following sections provide additional slot population guidelines for each mode:
Advanced ECC (lockstep)
Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs. This
protects against single DRAM chip failures during normal operation.
Memory installation guidelines:
• Memory modules must be identical in size, speed, and technology.
• DIMMs installed in memory sockets with white release levers must be identical and similar rule applies
for sockets with black release levers. This ensures that identical DIMMs are installed in matched pairs
- for example, A1 with A2, A3 with A4, A5 with A6.
NOTE: Advanced ECC with Mirroring is not supported.
Memory optimized (independent channel) mode
This mode supports SDDC only for memory modules that use x4 device width, and the mode does not
impose any specific slot population requirements.
Memory sparing
NOTE: To use memory sparing, this feature must be enabled in the System Setup.
59
In this mode, one rank per channel is reserved as a spare. If persistent correctable errors are detected on
a rank, the data from this rank is copied to the spare rank and the failed rank is disabled.
With memory sparing enabled, the system memory available to the operating system is reduced by one
rank per channel. For example, in a dual-processor configuration with sixteen 4 GB dual-rank DIMMs, the
available system memory is: 3/4 (ranks/channel) × 16 (DIMMs) × 4 GB = 48 GB, and not 16 (DIMMs) × 4
GB = 64 GB.
NOTE: Memory sparing does not oer protection against a multi-bit uncorrectable error.
NOTE: Both Advanced ECC/Lockstep and Optimizer modes support Memory Sparing.
Sample memory configurations
The following tables list sample memory configurations for one and two processor configurations that
follow the appropriate memory guidelines.
NOTE: 1R and 2R in the following tables indicate single- and dual-rank DIMMs respectively.
Table 4. Memory configurations—single processor
System Capacity
(in GB)
64 16 4 2R, x8, 2400 MT/s,
128 32 4 2R, x8, 2400 MT/s,
128 16 8 2R, x8, 2400 MT/s,
256 32 8 2R, x8, 2400 MT/s,
Table 5. Memory configurations—two processors
System Capacity
(in GB)
64 16 4 2R, x8, 2400 MT/s,
DIMM Size
(in GB)
DIMM Size
(in GB)
Number of
DIMMs
Number of
DIMMs
DIMM Rank,
Organization, and
Frequency
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
DIMM Rank,
Organization, and
Frequency
DIMM Slot Population
A1, A2, A3, A4
A1, A2, A3, A4
A1, A2, A3, A4, A5, A6, A7, A8
A1, A2, A3, A4, A5, A6, A7, A8
DIMM Slot Population
A1, A2, B1, B2
60
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
System Capacity
(in GB)
128 32 4 2R, x8, 2400 MT/s,
DIMM Size
(in GB)
Number of
DIMMs
DIMM Rank,
Organization, and
Frequency
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
DIMM Slot Population
A1, A2, B1, B2
128 16 8 2R, x8, 2400 MT/s,
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
192 16 12 2R, x8, 2400 MT/s,
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
256 32 8 2R, x8, 2400 MT/s,
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
384 32 12 2R, x8, 2400 MT/s,
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, A2, A3, A4, B1, B2, B3, B4
A1, A2, A3, A4, A5, A6, A7, A8, B1,
B2, B3, B4
A1, A2, A3, A4, B1, B2, B3, B4
A1, A2, A3, A4, A5, A6, A7, A8, B1,
B2, B3, B4
Removing a memory module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Ensure that you read the Safety instructions.
2. Complete the procedure listed in Before working inside your system.
3. Remove the server sled.
4. Remove the cooling shroud.
WARNING: The memory modules are hot to the touch for some time after the system has been
powered down. Allow time for the memory modules to cool before handling them. Handle the
memory modules by the card edges and avoid touching the components or metallic contacts on
the memory module.
CAUTION: To ensure proper system cooling, memory module blanks must be installed in any
memory socket that is not occupied. Remove memory module blanks only if you intend to install
memory modules in those sockets.
61
Steps
1. Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, making sure not to touch the
middle of the memory module or metallic contacts.
2. To release the memory module from the socket, simultaneously press the ejectors on both ends of
the memory module socket.
Figure 23. Removing a memory module
1 memory module 2 memory module socket
3 memory module ejector (2)
Related Links
Removing the server sled
Removing the cooling shroud
Installing a memory module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Ensure that you read the Safety instructions.
2. Complete the procedure listed in Before working inside your system.
3. Remove the server sled.
4. Remove the cooling shroud.
WARNING: The memory modules are hot to the touch for some time after the system has been
powered down. Allow time for the memory modules to cool before handling them. Handle the
memory modules by the card edges and avoid touching the components or metallic contacts on
the memory module.
62
Steps
1. Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, making sure not to touch the
middle of the memory module or metallic contacts.
2. If a memory module or a memory module blank is installed in the socket, remove it.
NOTE: Retain the removed memory module blanks for future use.
CAUTION: To prevent damage to the memory module or the memory module socket during
installation, do not bend or flex the memory module; insert both ends of the memory module
simultaneously.
3. Align the edge connector of the memory module with the alignment key of the memory module
socket, and insert the memory module in the socket.
NOTE: The memory module socket has an alignment key that allows you to install the memory
module in the socket in only one orientation.
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both
ends of the memory module evenly.
4. Press the memory module with your thumbs until the socket levers firmly click into place.
Figure 24. Installing the memory module
1 memory module 2 alignment key
3 memory module socket ejector (2)
When the memory module is properly seated in the socket, the levers on the memory module socket
align with the levers on the other sockets that have memory modules installed.
5. Repeat steps 3 and 4 of this procedure to install the remaining memory modules.
Next steps
1. Install the cooling shroud.
2. Install the server sled.
63
3. Complete the procedure listed in After working inside your system.
4. Press F2 to start System Setup, and check the System Memory setting.
The System Memory value should reflect the newly installed memory.
5. If the value is incorrect, one or more of the memory modules may not be installed properly. Repeat
step 3 and step 4 of this procedure, checking to ensure that the memory modules are firmly seated in
their sockets.
6. Run the system memory test in the system diagnostics.
Related Links
Removing the cooling shroud
Installing the cooling shroud
Removing the server sled
Installing the server sled
Heat sinks and processors
Use the following procedure when:
• Installing an additional processor
• Replacing a processor
Removing a processor
Prerequisites
WARNING: The heat sink and processor are hot to the touch for some time after the system has
been powered down. Allow the heat sink and processor to cool before handling them.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: Never remove the heat sink from a processor unless you intend to remove the
processor. The heat sink is necessary to maintain proper thermal conditions.
1. Ensure that you read the Safety instructions.
2. Keep the #2 Phillips screwdriver handy.
3. Before upgrading your system, download the latest system BIOS version from dell.com/support and
follow the instructions included in the compressed download file to install the update on your system.
NOTE: You can update the system BIOS using the Lifecycle Controller. For more information
about Dell Lifecycle controller, see dell.com/idracmanuals.
4. Complete the procedure listed in Before working inside your system.
5. Remove the server sled.
6. Remove the cooling shroud.
Steps
1. Loosen one of the screws that secures the heat sink to the system board.
64
Wait 30 seconds for the heat sink to loosen from the processor.
2. Remove the screw diagonally opposite the screw you first removed.
3. Repeat the procedure for the remaining two screws.
4. Remove the heat sink.
Figure 25. Removing and installing a processor heat sink
1 captive screw (4) 2 heat sink
3 processor socket 4 slot (4)
CAUTION: The processor is held in its socket under strong pressure. Be aware that the release
lever can spring up suddenly if not firmly grasped.
Figure 26. Processor shield opening and closing lever sequence
65
1 close first socket release lever 2 lock icon
3 processor 4 open first socket release lever
5 unlock icon
5. Position your thumb firmly over the processor open first socket-release lever near the unlock icon
and release the lever from the locked position by pushing down and out from under the tab.
6. Similarly, position your thumb firmly over the processor close first socket-release lever near the lock
icon
and release the lever from the locked position by pushing down and out from under the tab.
Rotate the lever 90 degrees upward.
7. Lower the open first socket-release lever to lift the processor shield.
Figure 27. Removing and installing a processor
1 close first socket-release lever 2 pin-1 indicator of processor
3 processor 4 slot (4)
5 processor shield 6 open first socket-release lever
7 socket 8 socket keys (4)
8. Hold the tab on the processor shield and rotate the processor shield upward until the open first
socket-release lever lifts up.
9. Lift the processor out of the socket and leave the open first socket-release lever up so that the socket
is ready for the new processor.
CAUTION: The socket pins are fragile and can be permanently damaged. Be careful not to bend
the pins in the socket when removing the processor out of the socket.
66
NOTE: If you are permanently removing the processor, you must install a socket protective cap in
the vacant socket to protect the socket pins and keep the socket free of dust.
NOTE: After removing the processor, place it in an antistatic container for reuse, return, or
temporary storage. Do not touch the bottom of the processor. Touch only the side edges of the
processor.
Related Links
Removing the cooling shroud
Installing the cooling shroud
Removing the server sled
Installing a processor
Prerequisites
1. Ensure that you read the Safety instructions.
2. Keep the #2 Phillips screwdriver handy.
3. Before upgrading your system, download the latest system BIOS version from dell.com/support and
follow the instructions included in the compressed download file to install the update on your system.
NOTE: You can update the system BIOS using the Lifecycle Controller.
4. Complete the procedure listed in Before working inside your system.
5. Remove the server sled.
6. Remove the cooling shroud.
WARNING: The heat sink and processor are hot to the touch for some time after the system
has been powered down. Allow the heat sink and processor to cool before handling them.
CAUTION: Never remove the heat sink from a processor unless you intend to remove the
processor. The heat sink is necessary to maintain proper thermal conditions.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: If you are installing a single processor, it must be installed in socket CPU1.
Steps
1. Remove the heat sink.
2. Unpack the new processor
If the processor has previously been used in a system, remove any remaining thermal grease from the
processor using a lint-free cloth.
3. Locate the processor socket.
4. If applicable, remove the socket protective cap.
67
5. Position your thumb firmly over the open first socket-release lever near the unlock icon
release the lever from the locked position by pushing down and in from under the tab.
and
6. Similarly, release the close first socket-release lever near the lock icon
Rotate the lever 90 degrees upward.
7. Hold the tab near the lock symbol on the processor shield and rotate it upward and out of the way.
8. To install the processor in the socket:
CAUTION: Positioning the processor incorrectly can permanently damage the system board
or the processor. Be careful not to bend the pins in the socket.
CAUTION: While removing or reinstalling the processor, wipe your hands of any contaminants.
Contaminants on the processor pins such as thermal grease or oil can damage the processor.
a. Align the processor with the socket keys on the socket.
CAUTION: Do not use force to seat the processor. When the processor is positioned
correctly, it engages easily into the socket.
b. Align the pin-1 indicator of the processor with the triangle on the socket.
c. Place the processor on the socket such that the slots on the processor aligns with the socket keys
on the socket.
CAUTION: Do not use force to seat the processor. When the processor is positioned
correctly, it engages easily into the socket.
d. Close the processor shield.
e. Rotate the close first socket-release lever near the lock icon
from the locked position.
until it is locked in position.
f. Similarly, rotate the open first socket-release lever near the unlock icon
position.
9. To install the heat sink:
a. If applicable, remove the existing thermal grease from the heat sink using a clean lint-free cloth.
b. Apply thermal grease on the top of the processor. Use the thermal grease syringe included with
your processor kit to apply the grease in a thin spiral on the top of the processor as shown in the
figure.
CAUTION: Applying too much thermal grease can result in excess grease coming in contact
with and contaminating the processor socket.
to the unlocked
68
Figure 28. Applying thermal grease on the top of the processor
1 processor 2 thermal grease
3 thermal grease syringe
NOTE: The thermal grease is intended for one-time use only. Dispose of the syringe after you
use it.
c. Place the heat sink onto the processor.
d. Tighten the four screws to secure the heat sink to the system board.
NOTE: Tighten the screws diagonally opposite to each other. Do not over-tighten the heat
sink retention screws when installing the heat sink. To prevent over-tightening, tighten the
retention screw until resistance is felt, and stop once the screw is seated. The screw tension
should be no more than 6 in-lb (6.9 kg-cm).
Next steps
1. Install the cooling shroud.
2. Install the server sled.
3. Complete the procedure listed in After working inside your system.
4. While booting, press F2 to start the System Setup and check that the processor information matches
the new system configuration.
5. Run the system diagnostics to verify that the new processor operates correctly.
Related Links
Removing the cooling shroud
Installing the cooling shroud
Removing the server sled
Installing the server sled
69
Hard disk drives
Your system supports the following:
System Configuration
Single-node systems with one
server sled
Up to 90 3.5-inch hot-swappable Serial Attached SCSI (SAS) HDDs,
SATA HDDs, or SATA SSDs, or
Up to 16 hot-swappable SAS SSDs
Up to two 2.5-inch hot-swappable boot SATA SSDs
Dual-node systems with two
server sleds
NOTE: SSD/SAS/SATA HDDs can be mixed in a system.
The hot-swappable HDDs connect to the system board through the HDD backplane. Hot-swappable
HDDs are supplied in hot-swappable HDD carriers that fit in the HDD slots.
CAUTION: Before attempting to remove or install a hot-swappable HDD while the system is
running, see the documentation for the storage controller card to ensure that the host adapter is
configured correctly to support hot-swap HDD removal and insertion.
CAUTION: Do not turn o or reboot your system while the HDD is being formatted. Doing so can
cause an HDD failure.
NOTE: Use only HDDs that have been tested and approved for use with the HDD backplane.
When you format an HDD, allow enough time for the formatting to be completed. Be aware that highcapacity HDDs can take a number of hours to format.
Up to 90 3.5-inch hot-swappable Serial Attached SCSI (SAS) HDDs,
SATA HDDs, or SATA SSDs, or
Up to 12 hot-swappable SAS SSDs
Up to four 2.5-inch hot-swappable boot SATA SSDs
Removing a 3.5-inch HDD blank
Prerequisites
Remove the system cover.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: To maintain proper system cooling, all empty HDD slots must have drive blanks
installed.
Ensure that you read the Safety instructions.
Steps
Press the release button and slide the blank out of the HDD slot.
70
Figure 29. Removing and installing a 3.5-inch HDD blank
1 release button 2 HDD blank
Related Links
Removing the system cover
Installing a 3.5-inch HDD blank
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Ensure that you read the Safety instructions.
Steps
Insert the HDD blank into the HDD slot until the release button clicks into place.
Next steps
Install the system cover.
Related Links
Removing the system cover
Installing the system cover
Removing a 3.5-inch hot-swap HDD
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Ensure that you read the Safety instructions.
2. Using the management software, prepare the HDD for removal. For more information about the
management software, see the documentation for the storage controller.
71
If the HDD is online, the green activity/fault indicator flashes as the drive is turned o. You can remove
the HDD when the HDD indicators turn o.Remove the system cover.
3. Remove the system cover.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive
installation. See the documentation supplied with your operating system.
Steps
1. Press the release button to open the HDD carrier release handle.
2. Slide the HDD carrier out of the HDD slot.
CAUTION: To maintain proper system cooling, all empty HDD slots must have HDD blanks
installed.
3. If you are not replacing the HDD immediately, insert an HDD blank in the empty HDD slot.
Figure 30. Removing and installing a 3.5-inch hot-swap HDD
1 release button 2 3.5-inch HDD
3 HDD carrier handle
Related Links
Removing the system cover
Installing a 3.5-inch hot-swap HDD
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: Use only HDDs that have been tested and approved for use with the HDD backplane.
CAUTION: Combining SAS and SATA HDDs in the same RAID volume is not supported.
72
CAUTION: When installing an HDD, ensure that the adjacent drives are fully installed. Inserting an
HDD carrier and attempting to lock its handle next to a partially installed carrier can damage the
partially installed carrier's shield spring and make it unusable.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive
installation. See the documentation supplied with your operating system.
CAUTION: When a replacement hot-swappable HDD is installed and the system is powered on,
the HDD automatically begins to rebuild. Make absolutely sure that the replacement HDD is
blank or contains data that you wish to have over-written. Any data on the replacement HDD is
immediately lost after the HDD is installed.
Steps
1. If an HDD blank is installed in the HDD slot, remove it.
2. Install an HDD in the HDD carrier.
3. Press the release button on the front of the HDD carrier and open the HDD carrier handle.
4. Insert the HDD carrier into the HDD slot until the carrier comes in contact with the backplane.
5. Close the HDD carrier handle to lock the HDD in place.
Related Links
Removing the system cover
Installing the system cover
Removing a 3.5-inch HDD from an HDD carrier
Prerequisites
1. Keep the #2 Phillips screwdriver ready.
2. Remove the HDD carrier from the system.
Steps
1. Remove the screws from the slide rails on the HDD carrier.
2. Lift the HDD out of the HDD carrier.
Figure 31. Removing and installing a 3.5-inch HDD into an HDD carrier
73
1 screw (4) 2 3.5-inch HDD
3 HDD carrier
Installing a 3.5-inch HDD into an HDD carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Insert the HDD into the HDD carrier with the connector end of the HDD toward the back.
2. Align the screw holes on the HDD with the set of screw holes on the HDD carrier.
When aligned correctly, the back of the HDD is flush with the back of the HDD carrier.
3. Attach the screws to secure the HDD to the HDD carrier.
Removing a 2.5-inch hot-swap HDD
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Ensure that you read the Safety instructions.
2. Using the management software, prepare the HDD for removal. For more information, see the
documentation for the storage controller.
If the HDD is online, the green activity/fault indicator flashes as the drive is turned o. You can remove
the HDD when the HDD indicators turn o.Remove the system cover.
3. Remove the system cover.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive
installation. See the documentation supplied with your operating system.
Steps
1. Press the release button to open the HDD carrier release handle.
2. Slide the HDD carrier out of the HDD slot.
CAUTION: To maintain proper system cooling, all empty HDD slots must have HDD blanks
installed.
3. If you are not replacing the HDD immediately, insert an HDD blank in the empty HDD slot.
74
Figure 32. Removing and installing a 2.5-inch hot-swap HDD
1 release button 2 HDD carrier
3 HDD carrier handle
Related Links
Removing the system cover
Installing a 2.5-inch hot-swap HDD
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: Use only HDDs that have been tested and approved for use with the HDD backplane.
CAUTION: Combining SAS and SATA HDDs in the same RAID volume is not supported.
CAUTION: When installing an HDD, ensure that the adjacent drives are fully installed. Inserting an
HDD carrier and attempting to lock its handle next to a partially installed carrier can damage the
partially installed carrier's shield spring and make it unusable.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive
installation. See the documentation supplied with your operating system.
CAUTION: When a replacement hot-swappable HDD is installed and the system is powered on,
the HDD automatically begins to rebuild. Make absolutely sure that the replacement HDD is
blank or contains data that you wish to have over-written. Any data on the replacement HDD is
immediately lost after the HDD is installed.
Steps
1. If an HDD blank is installed in the HDD slot, remove it.
2. Install an HDD in the HDD carrier.
75
3. Press the release button on the front of the HDD carrier and open the HDD carrier handle.
4. Insert the HDD carrier into the HDD slot until the carrier comes in contact with the backplane.
5. Close the HDD carrier handle to lock the HDD in place.
Related Links
Removing the system cover
Installing the system cover
Installing a 2.5-inch SSD into a 3.5-inch HDD adapter
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Keep the #2 Phillips screwdriver ready.
2. Ensure that you read the Safety instructions.
Steps
1. Align the screw holes on the 2.5-inch SSD with the screw holes on the 3.5-inch HDD adapter.
2. Install the screws to secure the HDD to the HDD adapter.
Figure 33. Removing and Installing a 2.5-inch SSD into a 3.5-inch HDD adapter
1 3.5-inch HDD adapter 2 screw (2)
3 2.5-inch SSD
Removing a 2.5-inch SSD from a 3.5-inch HDD adapter
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Ensure that you read the Safety instructions.
76
2. Keep the #2 Phillips screwdriver ready.
NOTE: A 2.5-inch SSD is installed in a 3.5-inch HDD adapter, which is then installed in the 3.5-inch
HDD carrier.
Steps
1. Remove the screws from the side of the 3.5-inch HDD adapter.
2. Remove the HDD from the HDD adapter.
Installing an HDD adapter into an HDD carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Ensure that you read the Safety instructions.
2. Keep the #2 Phillips screwdriver ready.
Steps
1. Insert the HDD adapter into the HDD carrier with the connector end of the HDD toward the back of
the HDD carrier.
2. Align the screw holes on the HDD with the holes on the HDD carrier.
3. Install the screws to secure the HDD to the HDD carrier.
Figure 34. Removing and installing an HDD adapter into a 3.5-inch HDD carrier
1 3.5-inch HDD carrier 2 screw (4)
3 2.5-inch SSD 4 HDD adapter
77
Removing an HDD adapter from an HDD carrier
Prerequisites
1. Ensure that you read the Safety instructions.
2. Keep the #2 Phillips screwdriver ready.
Steps
1. Remove the screws from the slide rails on the HDD carrier.
2. Lift the HDD adapter out of the HDD carrier.
Removing a 2.5-inch SSD from an HDD carrier
Prerequisites
1. Keep the #2 Phillips screwdriver ready.
2. Remove the HDD carrier from the system.
Steps
1. Remove the screws from the slide rails on the HDD carrier.
2. Lift the HDD out of the HDD carrier.
Figure 35. Removing and installing a 2.5-inch SSD into an HDD carrier
1 screw (4) 2 SSD
3 HDD carrier
Installing an HDD into an HDD carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
78
Steps
1. Insert the HDD into the HDD carrier with the connector end of the HDD toward the back.
2. Align the screw holes on the HDD with the set of screw holes on the HDD carrier.
When aligned correctly, the back of the HDD is flush with the back of the HDD carrier.
3. Attach the screws to secure the HDD to the HDD carrier.
System fans
Your system supports up to six system fans in a redundant PSU configuration.
Removing a system fan
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: The procedure for removing each fan is identical.
CAUTION: The replacement service time for the system fans when the system is operating is two
minutes.
1. Ensure that you read the Safety instructions.
2. Complete the procedure listed in Before working inside your system.
3. Remove the system cover.
Steps
1. Pull the two handles inward and lift the fan out of the system fan cage.
2. Lift the fan out of the system fan cage.
Figure 36. Removing and installing a system fan
79
1 handle (2) 2 system fan
3 fan cage
Related Links
Removing the system cover
Installing a system fan
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Ensure that you read the Safety instructions.
2. Remove the system cover.
Steps
Lower the fan into the system fan bracket.
Next steps
1. Install the system cover.
2. Complete the procedure listed in After working inside your system.
Related Links
Removing the system cover
Installing the system cover
Removing the fan cage
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Ensure that you read the Safety instructions.
2. Complete the procedure listed in Before working inside your system.
3. Turn o the system.
4. Remove the system cover.
5. Remove all system fans.
Steps
1. Remove the four screws from the fan cage.
2. Lift the fan cage out of the chassis.
80
Figure 37. Removing and installing the fan cage
1 fan cage 2 screw (4)
Related Links
Removing the system cover
Removing a system fan
Installing the fan cage
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Ensure that you read the Safety instructions.
2. Turn o the system.
3. Remove the system cover.
Steps
1. Lower the fan cage into the chassis.
2. Secure the fan cage with the four screws.
Next steps
1. Install the system fans.
2. Install the system cover.
3. Complete the procedure listed in After working inside your system.
Related Links
Removing the system cover
Installing the system cover
Removing a system fan
Installing a system fan
81
PSUs
Your system supports 1100 W (for dual-node systems) or 1600 W (for single-node systems) AC redundant
PSUs:
When two identical PSUs are installed, the PSU configuration is redundant (1 + 1) for each server sled. In
redundant mode, power is supplied to the system equally from both PSUs to maximize eciency.
NOTE: If two PSUs are used, they must be of the same type and have the same maximum output
power.
NOTE: For AC PSUs, use only PSUs with the Extended Power Performance (EPP) label on the back.
Mixing PSUs from previous generations of Dell servers can result in a PSU mismatch condition or
failure to turn on.
Removing a redundant PSU
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: The system requires one PSU for normal operation. On power-redundant systems,
remove and replace only one PSU at a time in a system that is powered on.
CAUTION: The replacement service time for redundant PSUs when the system is operating is two
minutes.
1. Ensure that you read the Safety instructions.
2. Disconnect the power cable from the power source.
3. Disconnect the power cable from the PSU and remove the straps that bundle and secure the system
cables.
NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with PSU
removal. For information about the cable management arm, see Installing the cable management
arm (CMA).
Steps
Press the release latch and pull the PSU straight out to release it from the chassis.
82
Figure 38. Removing and installing a redundant PSU
1 release latch 2 PSU connector
3 redundant PSU 4 PSU handle
Installing a redundant PSU
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Ensure that you read the Safety instructions.
Steps
1. Verify that both PSUs are the same type and have the same maximum output power.
NOTE: The maximum output power (shown in Watts) is listed on the PSU label.
2. Slide the new PSU into the chassis until the PSU is fully seated and the release latch snaps into place.
NOTE: If you unlatched the cable management arm in step 3 of the previous procedure, relatch
it. For information about the cable management arm, see Installing the cable management arm
(CMA).
3. Connect the power cable to the PSU and plug the cable into a power outlet.
CAUTION: When connecting the power cable, secure the cable with the strap.
NOTE: When installing, hot-swapping, or hot-adding a new PSU in a system with two PSUs,
allow several seconds for the system to recognize the PSU and determine its status. The PSU
status indicator turns green to signify that the PSU is functioning properly.
83
System battery
Replacing the system battery
Prerequisites
WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the
battery only with the same or equivalent type recommended by the manufacturer. See your safety
information for additional information.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Ensure that you read the Safety instructions.
2. Complete the procedure listed in Before working inside your system.
3. Remove the server sled.
4. Remove the expansion-card riser module.
Steps
1. Locate the battery socket, see System board connectors.
CAUTION: To avoid damage to the battery connector, you must firmly support the connector
while installing or removing a battery.
2. To eject the battery, press firmly on the edge of the positive side of the battery in the direction of the
arrow as shown in the illustration here.
1 positive side of battery 2 socket
3. To install a new system battery, hold the battery with the positive facing up and slide it under the
securing tabs.
4. Press the battery into the connector until it snaps into place.
Next steps
1. Install the expansion-card riser module.
2. Install the server sled.
84
3. Complete the procedure listed in After working inside your system.
4. While booting, press F2 to start the System Setup and ensure the battery is operating properly.
5. Enter the correct time and date in the System Setup Time and Date fields.
6. Exit the System Setup.
Related Links
Removing the expansion-card riser module
Removing an expansion card
Installing a riser card
Installing the expansion-card riser module
Removing the server sled
Installing the server sled
Interposer board
Removing the interposer board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Ensure that you read the Safety instructions.
2. Complete the procedure listed in Before working inside your system.
3. Remove the PSUs from the system.
4. Remove the server sleds.
5. Remove the system cover.
6. Remove the system fans and fan cage.
Steps
1. Disconnect all cables from the interposer board.
2. Pull the latch upward and lift the interposer board out of the chassis.
85
Figure 39. Removing and installing the interposer board
1 latch 2 interposer board
NOTE: For single-node systems, the interposer board looks dierently and its number of SAS
connectors varies.
Related Links
Removing the server sled
Installing the server sled
Removing the system cover
Installing the system cover
Removing a system fan
Installing a system fan
Removing the fan cage
Installing the fan cage
Installing the interposer board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Ensure that you read the Safety instructions.
Steps
1. Install the interposer board into the chassis.
2. Push the latch downward to secure the interposer board to the chassis.
3. Reconnect all cables to the interposer board.
86
Next steps
1. Install the system fans and fan cage.
2. Install the system cover.
3. Install the server sleds.
4. Complete the procedure listed in After working inside your system.
Related Links
Removing the server sled
Installing the server sled
Removing the system cover
Installing the system cover
Removing a system fan
Installing a system fan
Removing the fan cage
Installing the fan cage
Expander board
Removing the expander board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Ensure that you read the Safety instructions.
2. Complete the procedure listed in Before working inside your system.
3. Remove the PSUs from the system.
4. Remove the system cover.
Steps
1. Remove the PSUs.
2. Loosen the two screws, and then open and pull the handle to remove the expander board bracket
from the chassis.
87
Figure 40. Removing and installing the expander board bracket
1 expander board bracket 2 handle (2)
3 screw (2)
3. Remove the six screws securing the expander board.
4. Remove the expander board from the expander board bracket.
Figure 41. Removing and installing the expander board from the expander board bracket
1 screw (6)
Related Links
Removing the system cover
Installing the system cover
88
Installing the expander board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Ensure that you read the Safety instructions.
Steps
1. Install the expander board into the chassis.
2. Secure the expander board with the six screws.
3. Push the handle to install the expander board bracket into the chassis and secure the bracket with the
two screws.
4. Install the PSUs.
Next steps
1. Install the system cover.
2. Complete the procedure listed in After working inside your system.
Related Links
Removing the system cover
Installing the system cover
Paddle board
Removing the paddle board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Ensure that you read the Safety instructions.
2. Complete the procedure listed in Before working inside your system.
3. Remove the server sled.
Steps
1. Disconnect all cables from the paddle board.
2. Remove the two screws on the paddle board and lift it away from the server sled.
89
Figure 42. Removing and installing the paddle board
1 paddle board 2 screw (2)
Related Links
Removing the server sled
Installing the paddle board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Ensure that you read the Safety instructions.
Steps
1. Install the paddle board into the server sled.
2. Tighten the two screws that secure the paddle board to the server sled.
Next steps
1. Reconnect all cables to the paddle board.
2. Complete the procedure listed in After working inside your system.
Related Links
Installing the server sled
HDD cage and backplane
The DSS 7000 chassis supports 3.5-inch (x90) SAS/SATA backplane.
Removing the HDD cage and backplane
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
90
CAUTION: To prevent damage to the drives and backplane, you must remove the HDDs from the
system before removing the backplane.
CAUTION: You must note the number of each HDD and temporarily label them before removal so
that you can replace them in the same locations.
1. Ensure that you read the Safety instructions.
2. Complete the procedure listed in Before working inside your system.
3. Turn o the system.
4. Remove the system cover.
5. Remove all HDDs.
6. Remove all system fans and the fan cage.
7. Remove all PSUs.
8. Remove all server sleds.
9. Remove all expander boards.
10. Disconnect all cables from the backplane.
Figure 43. Cabling diagram for the backplane
1 SAS_A and SAS_B connectors on the
backplane
3 SAS_A and SAS_B connectors on the
interposer board
2 SAS_C and SAS_D connectors on the
backplane
4 SAS_C and SAS_D connectors on the
interposer board
91
5 interposer board 6 mini-SAS HD cable (2)
7 HDD backplane
NOTE: For single-node systems, the interposer board looks dierently and its number of SAS
connectors varies.
11. Remove the interposer board.
Steps
1. Remove the 24 screws securing the HDD cage to the chassis.
2. Loosen the 18 screws and lift the HDD cage out of the chassis.
Figure 44. Removing and Installing the HDD cage
1 screw (24) 2 screw (18)
3. Remove the 26 screws from the backplane.
4. Remove the two standos from the backplane and chassis.
5. Slide the backplane to unlock the guide pins.
6. Lift the backplane out of the chassis.
92
Figure 45. Removing and Installing the backplane
1 screw (26) 2 guide pin (4)
3 stando (2)
Related Links
Removing the system cover
Removing a 3.5-inch hot-swap HDD
Removing a system fan
Removing the fan cage
Removing the server sled
Removing a redundant PSU
Removing the interposer board
Removing the expander board
Installing the HDD cage and backplane
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Ensure that you read the Safety instructions.
2. Complete the procedure listed in Before working inside your system.
3. Turn o the system.
4. Remove the system cover.
5. Remove all HDDs.
Take note of the HDD allocation so that you can re-install the HDDs in their original locations.
6. Remove all system fans and the fan cage.
93
7. Remove all PSUs.
8. Remove all server sleds.
9. Remove all expander boards.
10. Remove the interposer board.
Steps
1. Use the hooks on the chassis as guides to align the HDD backplane.
2. Slide the backplane to lock the guide pins.
3. Install the two standos through the backplane and secure them to the chassis.
4. Secure the backplane with the 26 screws.
5. Place the HDD cage inside the chassis and secure it with the 18 screws.
6. Secure the HDD cage to the chassis with the 24 screws.
Next steps
1. Install the interposer board.
2. Connect all cables to the backplane.
3. Install all expander boards.
4. Install the fan cage and all system fans.
5. Install all server sleds.
6. Install the HDDs in their original locations.
Begin with slot number 44 in the descending order.
7. Install all PSUs.
8. Install the system cover.
9. Complete the procedure listed in After working inside your system.
Related Links
Removing the system cover
Installing the system cover
Removing a 3.5-inch hot-swap HDD
Installing a 3.5-inch hot-swap HDD
Removing a system fan
Installing a system fan
Removing the fan cage
Installing the fan cage
Removing the server sled
Installing the server sled
Removing a redundant PSU
Installing a redundant PSU
Removing the interposer board
Installing the interposer board
Removing the expander board
Installing the expander board
94
System board
Removing the system board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: If you are using the Trusted Program Module (TPM) with an encryption key, you may be
prompted to create a recovery key during program or System Setup. Be sure to create and safely
store this recovery key. If you replace this system board, you must supply the recovery key when
you restart your system or program before you can access the encrypted data on your HDDs.
CAUTION: Do not attempt to remove the TPM plug-in module from the system board. Once the
TPM plug-in module is installed, it is cryptographically bound to that specific system board. Any
attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and it
cannot be re-installed or installed on another system board.
1. Ensure that you read the Safety instructions.
2. Complete the procedure listed in Before working inside your system.
3. Remove the server sled.
4. Remove the following:
a. cooling shroud
b. memory modules
c. sled cables
d. expansion cards
e. riser cards
f. expansion-card riser module
g. heat sink and processor
Steps
1. Disconnect all other cables from the system board.
95
Figure 46. Cabling diagram
18-pin power cable and 4-pin power cable 8-pin power cable
8-pin power cable 60-pin FBBI cable
30-pin signal cable 2-pin Blade EN cable (reserved)
SATA 7P cable 4-pin power cable
Mini SAS HDD cable Power button cable
2. Remove the six screws on the system board.
3. Use a hex nut driver to remove the hex nut on the riser support stando and the riser support
stando.
4. Lift the system board away from the server sled.
NOTE: To prevent damage to the system board, ensure that you hold the system board by its
edges only.
CAUTION: Do not lift the system board assembly by holding a memory module, processor, or
other components.
96
Figure 47. Removing and installing the system board
1 screw (6) 2 system board
3 riser support stando
Related Links
Removing the cooling shroud
Removing a memory module
Removing an expansion card
Removing the expansion-card riser module
Removing a processor
Removing the server sled
Installing the system board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: Do not lift the system board assembly by holding a memory module, processor, or
other components.
1. Ensure that you read the Safety instructions.
2. Unpack the new system board assembly.
Steps
1. Hold the system board by its edges and lower the system board into the chassis.
2. Replace and secure the riser support stando with the hex nut.
3. Tighten the six screws that secure the system board to the server sled.
97
Next steps
1. Install the Trusted Platform Module (TPM). See Installing the Trusted Platform Module.
2. Replace the following:
a. heat sink/heat-sink blank and processor
b. expansion-card riser module
c. riser cards
d. expansion cards
e. sled cables
f. memory modules
g. cooling shroud
3. Reconnect all cables to the system board.
NOTE: Ensure that the cables inside the system are routed through the cable routing latch.
4. Complete the procedure listed in After working inside your system.
5. Ensure that you:
a. Use the Easy Restore feature to restore the service tag. See Restoring the Service Tag using Easy
Restore.
b. If the Service Tag is not backed up in the backup flash device, enter the system service tag
manually. See Entering the system Service Tag using System Setup.
c. Update the BIOS and iDRAC versions.
d. Reenable the Trusted Platform Module (TPM). See Re-enabling the TPM for BitLocker users or Re-
enabling the TPM for TXT users.
Related Links
Installing the cooling shroud
Installing a memory module
Installing a system fan
Installing a riser card
Installing the expansion-card riser module
Installing a processor
Restoring the Service Tag using Easy Restore
Use the Easy Restore feature if you do not know the Service Tag of your system. The Easy Restore feature
allows you to restore your system’s Service Tag, license, UEFI configuration, and the system configuration
data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS
detects a new system board and the Service Tag in the backup flash device, BIOS prompts the user to
restore the backup information.
1. Turn on the system.
If BIOS detects a new system board, and if the Service Tag is present in the backup flash device, BIOS
displays the Service Tag, the status of the license, and the UEFI Diagnostics version.
2. Do one of the following:
• Press Y to restore the Service Tag, license, and diagnostics information.
98
• Press N to navigate to the Lifecycle Controller based restore options.
• Press F10 to restore data from a previously created Hardware Server Profile.
After the restore process is complete, BIOS prompts to restore the system configuration data.
3. Do one of the following:
• Press Y to restore the system configuration data.
• Press N to use the default configuration settings.
After the restore process is complete, the system restarts.
Entering the system Service Tag using System Setup
If you know the system Service Tag, use the System Setup menu to enter the Service Tag.
1. Turn on the system.
2. Press F2 to start the System Setup.
3. Click Service Tag Settings.
4. Enter the Service Tag.
NOTE: You can enter the only when the Service Tag field is empty. Ensure that you enter the
correct Service Tag. Once the Service Tag is entered, it cannot be updated or changed.
5. Click OK.
6. Import your new or existing iDRAC Enterprise license.
For more information, see Integrated Dell Remote Access Controller User's Guide at dell.com/
idracmanuals.
Trusted Platform Module
The Trusted Platform Module (TPM) is used to generate/store keys, protect/authenticate passwords, and
create/store digital certificates. TPM can also be used to enable the BitLocker HDD encryption feature in
Windows Server.
CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board.
Once the TPM is installed, it is cryptographically bound to that specific system board. Any attempt
to remove an installed TPM breaks the cryptographic binding, and it cannot be re-installed or
installed on another system board.
Installing the Trusted Platform Module
Prerequisites
1. Ensure that you read the Safety instructions.
2. Complete the procedure listed in Before working inside your system.
CAUTION: Do not remove an installed Trusted Platform Module (TPM). Any attempt to remove an
installed TPM from the system board may damage the TPM.
Steps
1. Align the edge connectors on the TPM with the slot on the TPM connector.
2. Insert the TPM into the TPM connector such that the plastic bolt aligns with the slot on the system
board.
99
3. Press the plastic bolt until the bolt snaps into place.
Figure 48. Installing the TPM
1 TPM 2 TPM connector
3 slot on the TPM connector 4 plastic bolt
5 slot on the system board
Next steps
Complete the procedure listed in After working inside your system.
Re-enabling the TPM for BitLocker users
Initialize the TPM.
For more information about initializing the TPM, see http://technet.microsoft.com/en-us/library/
cc753140.aspx.
The TPM Status changes to Enabled, Activated.
Re-enabling the TPM for TXT users
1. While booting your system, press F2 to enter System Setup.
2. In the System Setup Main Menu, click System BIOS → System Security Settings.
3. In the TPM Security option, select On with Pre-boot Measurements.
4. In the TPM Command option, select Activate.
5. Save the settings.
6. Restart your system.
7. Enter System Setup again.
8. In the System Setup Main Menu, click System BIOS → System Security Settings.
9. In the Intel TXT option, select On.
100
Loading...