Dell DRAC 5 Owner's Manual

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DELL(TM) REMOTE ACCESS CONTROLLER (DRAC) 5
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This document contains updated information about the Dell Remote Access Controller (DRAC) 5.
For more information about DRAC 5, including installation and configuration information, see the "Dell Remote Access Controller 5 User's Guide" and the "Dell OpenManage(TM) Server Administrator User's Guide." These documents are located on the Dell Support website at "www.support.dell.com" or on the "Dell Systems Management Tools and Documentation" DVD.
###################################################################### TABLE OF CONTENTS ######################################################################
This file contains the following sections:
* Criticality
* Minimum Requirements
* Release Highlights
* Configuring the RAC card for Flash Recover Mode
* Known Issues for DRAC 5
* Known Issues for DRAC 5 with Firmware Update
* Known Issues for DRAC 5 with Disabling Local Video
* Known Issues for DRAC 5 with Virtual Media
* Frequently Asked Questions on Virtual Media
* Known Issues for Documentation
###################################################################### CRITICALITY ######################################################################
3 - Optional
###################################################################### MINIMUM REQUIREMENTS ######################################################################
The following subsections list minimum requirements for the efficient working of the DRAC 5.
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SUPPORTED SYSTEMS
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DRAC 5 is supported on the following Dell PowerEdge(TM) systems:
* Dell PowerEdge 1900, 1950, 2900, 2950, 2970, 6950, R300, R900, T300, T605, R805 and R905.
====================================================================== SUPPORTED MANAGED SERVER OPERATING SYSTEMS ======================================================================
The DRAC 5 is supported by the following operating systems:
* Microsoft(R) Windows(R) 2000 Server family
- Windows 2000 Advanced Server(R) with Service Pack 4 (SP4).
- Windows 2000 Server with SP4.
* Microsoft Windows Server 2003 family
- Windows Server 2003 R2 x86 Enterprise and Standard Editions with SP2 (32-bit).
- Windows Server 2003 R2 x64 Standard, Enterprise and Datacenter Editions with SP2.
- Windows Server 2003 x86 Web, Standard and Enterprise Editions with SP2
- Windows Server 2003 x64 Standard, Enterprise and Datacenter Editions with SP2
- Windows Small Business Server 2003 R2 SP1 & SP2 Standard Edition.
- Windows Storage Server 2003 R2 X64 Express, Workgroup, Standard and Enterprise Editions.
* Microsoft Windows Server 2008 family
- Windows Server 2008 x86 Web, Standard, Enterprise, and Core Editions.
- Windows Server(R) 2008 x64 Standard, Enterprise, DataCenter, and Core Editions.
- Windows Small Business Server 2008 R2 SP1 & SP2 Standard and Premium Editions.
- Windows Essential Business Server 2008.
* Microsoft Windows XP Professional X86.
* Microsoft Windows Vista(R) Business and Enterprise Editions.
NOTE: Microsoft Windows Small Business Server 2008 is scheduled to be available in the second half of 2008. For latest information, see: http://www.microsoft.com/windowsserver/essential/sbs/default.mspx
NOTE: Windows XP Professional and Windows Vista support is limited to managed console (web-based interface) and Management Station software (remote racadm CLI).
* Red Hat Enterprise Linux 4.5 WS, ES, and AS (x86_32 and x86_64).
* Red Hat Enterprise Linux 5 Update 2 (X86_32 and X86_64).
* SUSE(R) Linux Enterprise Server 9 with SP4 (x86_64).
* SUSE Linux Enterprise Server 10 with SP2 (x86_64) Gold.
====================================================================== SUPPORTED WEB BROWSERS ======================================================================
* Microsoft Internet Explorer(R) 6.0 (32-bit) with SP2 for Windows 2000, Windows XP and Windows 2003.
* Microsoft Internet Explorer 7.0 for Windows Vista, Windows 2003 and Windows 2008.
* Mozilla Firefox(R) 1.5 (32-bit) on SUSE Linux Enterprise Server 9 & 10 and Red Hat Enterprise Linux 4.5
* Mozilla Firefox 2.0 (32-bit) on SUSE Linux Enterprise Server 10.
====================================================================== FIRMWARE VERSIONS ======================================================================
* RAC Firmware Version: 1.40
====================================================================== DISABLE LOCAL VIDEO ======================================================================
* Baseboard Management Controller (BMC) firmware version 1.29 or higher
====================================================================== POWER MONITORING STATISTICS, POST and OS PLAYBACK LOGS ======================================================================
* Baseboard Management Controller (BMC) version should be flashed to the following minimum versions:
* PowerEdge 1900 - v2.29 * PowerEdge 1950 - v2.28 * PowerEdge 2900 - v2.28 * PowerEdge 2950 - v2.28 * PowerEdge 2970 - v2.29 * PowerEdge 6950 - v2.29 * PowerEdge R300 - v2.34 * PowerEdge R900 - v2.27 * PowerEdge T300 - v2.34 * PowerEdge T605 - v2.30 * PowerEdge R805 - v2.33 * POwerEdge R905 - v2.31
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CONSOLE REDIRECTION USING JAVA VIEWER
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* JRE version 1.6.0 or later needs to be installed on the management station.
###################################################################### RELEASE HIGHLIGHTS (FIRMWARE VERSION 1.40) ###################################################################### * Power Monitoring Statistics and Charts.
* POST and OS Playback Logs.
* Pin Only Two Factor Active Directory Authentication/Single Sign On.
* Console Redirection using Java Viewer.
* SMCLP Support for additional profiles.
###################################################################### USER NOTES ######################################################################
This section provides information to help enhance your experience with the Dell Remote Access Controller 5.
====================================================================== NOTES FOR THE DRAC 5 Firmware Version 1.40 ======================================================================
* Console redirection using Java plug-in does not work on a Linux management station. To work around this problem, do the following:
1. Save the JRE installer (jre-6u3-linux-i586-rpm.bin) in the location of your choice.
2. Extract the RPM and install JRE.
3. Create a soft link to this JRE in the plug-ins folder of the browser. For example, if you have installed the JRE in the default location, create the soft link by navigating to the plug-ins folder of your Web browser. From this folder, run the following command:
ln -s /usr/java/jre1.6.0_03/plugin/i386/ns7/libjavaplugin_oji.so
NOTE: To verify if the JRE plug-in was installed, type about:plugins in the browser's address bar, click Go, and check the information that is displayed.
4. Close the Web browser and try Console Redirection again.
* The Smart Card CRL feature is no longer applicable for the Active Directory Smart Card users. The CRL feature is now valid for Local Smart card users. To enable the CRL feature for the local smart card users to work properly, the appropriate Active Directory CA root certificate ( containing the Certificate Distribution Point URL ) must be uploaded to the DRAC using the Active Directory Configuration page.
* SMART Card login and Single Sign-On functionality will not be
supported on Windows 2000 Management Station.
* For updating DRAC 5 firmware through the Web GUI, make sure that a valid .d5 image file and path are provided in the text box on the firmware update page.
* To use the feature to specify the Association Object Domain IP address/FQDN for Active Directory Authentication using extended schema, use the following racadm command :
racadm config -g cfgActiveDirectory -o cfgAODomain=<domain>: <ip/fqdn>
where <domain> is the domain where the Association Object is present and IP/FQDN is the IP or FQDN of the specific machine where the Association Object is present.
###################################################################### MAC Address Assignment between LOM & DRAC ######################################################################
* When a NIC is in “Shared between LAN on the Motherboard” (LOM) and DRAC," the DRAC firmware assigns a separate MAC address for LOM and the DRAC 5.
###################################################################### CONFIGURING THE RAC CARD FOR FLASH RECOVER MODE ######################################################################
1. Connect the RAC card to a TFTP server using a network cable to the system network or a cross-over cable to the host system.
2. Point the TFTP server root path to the folder containing the firmware update image "firmimg.d5".
3. Using the BIOS setup screen, configure the system serial mux such that the RAC card is connected internally to the external DB-9 serial port.
4. Install a NULL modem cable between the system DB-9 serial port and a client machine.
5. On the client machine open a terminal communications program like "HyperTerminal" or "Mini-Comm" using, [1] baudrate=115200, [2] bits=8, [3] parity=none, [4] flow control=none
6. Enter a carriage return. A "RAC Recover Mode" prompt should appear. If not then you may not be in recover mode. Recheck the serial mux and terminal settings.
7. View recover network settings RAC Recover> recover getniccfg
8. If needed, set static network settings (DHCP is NOT supported in recover) RAC Recover> recover setniccfg <IPaddress> <Subnetmask> <Gateway>
9. Verify the settings and connection by pinging the TFTP server. RAC Recover> recover ping <TFTP server IP> (If ping does not work you may need to enter recover racreset first).
10. Download and update the flash part. RAC Recover> recover fwupdate -g -a <TFTP server IP>
11. RAC card will now update and reboot on completion.
##################################################################### CHANGE IN DEFAULT CONFIGURATION SETTINGS #####################################################################
For Firmware Version 1.40: None
###################################################################### KNOWN ISSUES FOR DRAC 5 ######################################################################
* When you use Internet Explorer version 6 SP2 or version 7 to log into the DRAC 5 Web GUI and the client is on a private network but without access to the Internet, you may experience a delay of up to 30 seconds. To work around this issue, do the following:
1. Disable the phishing filter. https://phishingfilter.microsoft.com/faq.aspx
2. Disable CRL fetching: a. Click “Tools”-> “Options”-> “Advanced” [tab]-> “Security.” b. Clear “Check for publisher's certificate revocation.”
* Active Directory login will fail on DRAC 5 if the user certificate key length is 16K and DRAC 5 has more than 14 certificates per user, or if the user certificate key length is 1K and DRAC 5 has more than 40 certificates per user. In order to remove older certificates, use the CERTUTIL tool. For more information, use the links below:
The link below talks about an example of how to use CERTUTIL to delete the certificate. http://technet.microsoft.com/en-us/library/cc783979.aspx
For the syntax, see the following link: http://technet.microsoft.com/en-us/library/cc772898.aspx
* Smart Card Login does not work with GemSAFE(TM) smart cards.
* When AC power is applied to the system but it is still powered down, the date and time in the DRAC 5 will be Jan 1, 1970. When the system is powered on, the DRAC 5 time is updated to the system time. Henceforth, DRAC5 syncs up with the system time every hour. Once in the OS, if the system time is changed, then in order to sync the DRAC 5 time with the system time immediately, please reboot the system.
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