Dell DR4300 User Manual
Dell DR4300 System
Owner’s Manual
Regulatory Model: E31S Series
Regulatory Type: E31S001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual
property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other
marks and names mentioned herein may be trademarks of their respective companies.
2016 - 05
Rev. A01
Contents
1 Dell DR4300 system overview............................................................................8
Front panel features and indicators......................................................................................................8
Back panel features............................................................................................................................. 10
Diagnostic indicators on the front panel............................................................................................ 11
Hard drive indicator codes............................................................................................................ 13
NIC indicator codes.......................................................................................................................14
Power supply unit indicator codes............................................................................................... 14
iDRAC Direct LED indicator codes................................................................................................16
Quick Sync indicator codes...........................................................................................................17
Locating Service Tag of your system............................................................................................18
Documentation matrix........................................................................................................................18
2 Technical specifications....................................................................................20
Chassis dimensions.............................................................................................................................20
Chassis weight..................................................................................................................................... 21
Processor specifications......................................................................................................................21
PSU specifications............................................................................................................................... 21
System battery specifications..............................................................................................................21
Expansion bus specifications.............................................................................................................. 21
Memory specifications........................................................................................................................22
Drive specifications............................................................................................................................. 22
Hard drives.....................................................................................................................................22
Ports and connectors specifications..................................................................................................22
USB ports....................................................................................................................................... 22
NIC ports........................................................................................................................................23
Serial connector............................................................................................................................ 23
VGA ports.......................................................................................................................................23
Internal Dual SD Module............................................................................................................... 23
Video specifications............................................................................................................................ 23
Environmental specifications..............................................................................................................24
Particulate and gaseous contamination specifications .............................................................. 25
Standard operating temperature.................................................................................................. 26
Expanded operating temperature.................................................................................................26
Expanded operating temperature restrictions............................................................................. 27
3 Initial system setup and configuration...........................................................28
Setting up your system....................................................................................................................... 28
iDRAC configuration........................................................................................................................... 28
3
Options to set up iDRAC IP address.............................................................................................28
Options to install the operating system............................................................................................. 29
Methods to download firmware and drivers................................................................................29
Manage your system...........................................................................................................................30
4 Pre-operating system management applications........................................32
Options to manage the pre-operating system applications............................................................. 32
System Setup.......................................................................................................................................32
Viewing System Setup...................................................................................................................33
System Setup details......................................................................................................................33
System BIOS.................................................................................................................................. 34
iDRAC Settings utility.....................................................................................................................57
Device Settings..............................................................................................................................58
Dell Lifecycle Controller..................................................................................................................... 58
Embedded system management..................................................................................................59
Boot Manager......................................................................................................................................59
Viewing Boot Manager..................................................................................................................59
Boot Manager main menu............................................................................................................ 59
PXE boot..............................................................................................................................................60
5 Installing and removing system components............................................... 61
Safety instructions............................................................................................................................... 61
Before working inside your system.................................................................................................... 61
After working inside your system....................................................................................................... 62
Recommended tools.......................................................................................................................... 62
Front bezel (optional)..........................................................................................................................62
Removing the optional front bezel...............................................................................................63
Installing the optional front bezel................................................................................................ 64
System cover.......................................................................................................................................65
Removing the system cover......................................................................................................... 65
Installing the system cover........................................................................................................... 66
Inside the system................................................................................................................................ 68
Cooling shroud................................................................................................................................... 69
Removing the cooling shroud......................................................................................................69
Installing the cooling shroud........................................................................................................ 70
Cooling fans........................................................................................................................................ 70
Removing a cooling fan.................................................................................................................71
Installing a cooling fan.................................................................................................................. 72
Cooling-fan assembly ........................................................................................................................72
Removing the cooling fan assembly............................................................................................ 72
Installing the cooling fan assembly.............................................................................................. 74
System memory...................................................................................................................................75
4
General memory module installation guidelines......................................................................... 77
Mode-specific guidelines.............................................................................................................. 77
Sample memory configurations................................................................................................... 79
Removing memory modules........................................................................................................ 79
Installing memory modules..........................................................................................................80
Processors and heat sinks...................................................................................................................82
Removing a heat sink....................................................................................................................82
Removing a processor.................................................................................................................. 83
Installing a processor.................................................................................................................... 87
Installing a heat sink......................................................................................................................90
PCIe card holder................................................................................................................................. 92
Removing the PCIe card holder................................................................................................... 92
Installing the PCIe card holder..................................................................................................... 93
Opening and closing the PCIe card holder latch........................................................................ 94
Cable retention bracket...................................................................................................................... 95
Removing the cable retention bracket.........................................................................................95
Installing the cable retention bracket...........................................................................................96
Integrated storage controller card..................................................................................................... 97
Removing the integrated storage controller card....................................................................... 98
Installing the integrated storage controller card.......................................................................100
Expansion cards and expansion card riser.......................................................................................102
Expansion card installation guidelines....................................................................................... 102
Removing an expansion card from expansion card riser 2 or 3............................................... 102
Installing an expansion card into the expansion card riser 2 or 3.............................................104
Removing an expansion card from the expansion card riser 1................................................. 105
Installing an expansion card into the expansion card riser 1.....................................................107
Removing the riser 1 blank......................................................................................................... 108
Installing the riser 1 blank............................................................................................................110
Removing expansion card risers..................................................................................................111
Installing expansion card risers................................................................................................... 116
Internal dual SD module (optional)...................................................................................................119
Removing an internal SD card.................................................................................................... 120
Installing an internal SD card.......................................................................................................121
Removing the optional internal dual SD module.......................................................................122
Installing the optional internal dual SD module ........................................................................124
Network daughter card.....................................................................................................................124
Removing the network daughter card .......................................................................................125
Installing the network daughter card..........................................................................................127
Internal USB memory key (optional)................................................................................................ 129
Replacing the optional internal USB memory key..................................................................... 129
System battery...................................................................................................................................130
Replacing the system battery..................................................................................................... 130
5
Power supply units (PSU).................................................................................................................. 132
Hot spare feature.........................................................................................................................132
Removing the power supply unit blank......................................................................................133
Installing the power supply unit blank........................................................................................134
Removing an AC power supply unit........................................................................................... 134
Installing an AC power supply unit............................................................................................. 135
System board.....................................................................................................................................136
Removing the system board....................................................................................................... 137
Installing the system board.........................................................................................................139
Trusted Platform Module..................................................................................................................142
Installing the Trusted Platform Module......................................................................................143
Initializing the TPM for BitLocker users......................................................................................144
Initializing the TPM for TXT users............................................................................................... 144
Hard drives.........................................................................................................................................144
Removing a 2.5 inch hard drive blank (rear)...............................................................................145
Installing a 2.5 inch hard drive blank (rear).................................................................................145
Removing a 3.5-inch hard drive blank....................................................................................... 146
Installing a 3.5-inch hard drive blank..........................................................................................147
Removing a hot swappable hard drive or SSD...........................................................................148
Installing a hot-swap hard drive................................................................................................. 149
Removing a hard drive from a hard drive carrier....................................................................... 150
Installing a hard drive into a hard drive carrier........................................................................... 151
Hard drive backplane........................................................................................................................ 152
Removing the hard drive backplane ..........................................................................................152
Installing the hard drive backplane ............................................................................................ 155
Removing the optional hard drive backplane (rear)...................................................................157
Installing the optional hard drive backplane (rear).....................................................................158
SD vFlash card (optional).................................................................................................................. 160
Replacing an optional SD vFlash media card.............................................................................160
Removing the vFlash media unit.................................................................................................161
Installing the vFlash media unit...................................................................................................162
Control panel assembly.................................................................................................................... 164
Removing the control panel ...................................................................................................... 164
Installing the control panel ........................................................................................................ 165
Removing the I/O panel ............................................................................................................. 167
Installing the I/O panel ...............................................................................................................168
6 Using system diagnostics................................................................................170
Dell Embedded System Diagnostics.................................................................................................170
When to use the Embedded System Diagnostics...................................................................... 170
Running the Embedded System Diagnostics from Boot Manager............................................170
Running the Embedded System Diagnostics from the Dell Lifecycle Controller..................... 171
6
System diagnostic controls......................................................................................................... 171
7 Jumpers and connectors.................................................................................172
System board jumper settings.......................................................................................................... 172
System board jumpers and connectors........................................................................................... 173
Disabling a forgotten password........................................................................................................175
8 Troubleshooting your system........................................................................ 176
Safety first — for you and your system.............................................................................................176
Troubleshooting system startup failure............................................................................................176
Troubleshooting external connections............................................................................................176
Troubleshooting the video subsystem............................................................................................. 176
Troubleshooting a USB device..........................................................................................................177
Troubleshooting iDRAC Direct (USB XML configuration)................................................................178
Troubleshooting iDRAC Direct (Laptop connection)...................................................................... 178
Troubleshooting a serial I/O device................................................................................................. 179
Troubleshooting a NIC......................................................................................................................179
Troubleshooting a wet system.........................................................................................................180
Troubleshooting a damaged system................................................................................................ 181
Troubleshooting the system battery.................................................................................................181
Troubleshooting power supply units............................................................................................... 182
Troubleshooting power source problems................................................................................. 182
Troubleshooting power supply unit problems...........................................................................182
Troubleshooting cooling problems..................................................................................................183
Troubleshooting cooling fans.......................................................................................................... 184
Troubleshooting system memory....................................................................................................184
Troubleshooting an internal USB key...............................................................................................185
Troubleshooting an SD card.............................................................................................................186
Troubleshooting an optical drive......................................................................................................187
Troubleshooting a tape backup unit................................................................................................ 187
Troubleshooting a hard drive........................................................................................................... 188
Troubleshooting a storage controller.............................................................................................. 189
Troubleshooting expansion cards....................................................................................................190
Troubleshooting processors............................................................................................................. 191
System messages...............................................................................................................................191
Warning messages.......................................................................................................................191
Diagnostic messages................................................................................................................... 191
Alert messages.............................................................................................................................192
9 Getting help.......................................................................................................193
Contacting Dell................................................................................................................................. 193
Documentation feedback.................................................................................................................193
7
GUID-55EF9839-C75B-402E-A494-34C1C4BEA016
1
Dell DR4300 system overview
Your Dell DR4300 system is 2U rack server that supports up to two Intel Xeon E5-2660 v3 processors, up
to 24 DIMMs, and twelve 3.5-inch hard drives and 2 optional 2.5-inch back-accessible hard drives for the
operating system.
GUID-A239E649-FE7D-4250-8087-41CA7891DE46
Front panel features and indicators
The front panel provides access to the features available on the front of the server, such as the power
button, NMI button, system identification tag, system identification button, and USB and VGA ports. The
diagnostic LEDs or the LCD panel is prominently on the front panel. The hot swappable hard drives are
accessible from the front panel.
Figure 1. Dell DR4300 system front panel features and indicators
1. System identification button 2. Power button
3. NMI button 4. Information tag
5. Hard drives 6. USB management port/iDRAC Direct
7. Video connector 8. Quick Sync
Table 1. Front panel features and indicators
Item Indicator, Button, or
Connector
1 System identification
button
8
Icon Description
Enables you to locate a particular system within a
rack. The identification buttons are on the front
and back panels.
Item Indicator, Button, or
Connector
2 Power button Enables you to know the power status of the
Icon Description
Press the system identification button to turn the
system ID on or off.
NOTE:
• If the system stops responding during
POST, press and hold the system ID button
(for more than five seconds) to enter BIOS
progress mode.
• To reset the iDRAC (if not disabled in F2
iDRAC set up) press and hold the button
(for more than 15 seconds).
system. The power indicator turns on when the
system power is on. The power button controls
the power supply output to the system.
NOTE: On ACPI-compliant operating systems,
when the power button is used to shut down
the system, the operating system performs a
graceful shut down the system power is
turned off.
3 NMI button
4 Information tag Contains system information such as service tag,
5 Hard drives
6 USB management port/
iDRAC Direct
7 Video connector Enables you to connect a display to the system.
8 Quick Sync (optional)
Enables you to troubleshoot software and device
driver errors when running certain operating
systems. This button can be pressed by using the
end of a paper clip.
NOTE: Use this button only if directed to do
so by qualified support personnel or by
instructions in the operating system’s
documentation.
NIC, MAC address for your reference. The
information tag is a slide-out label panel.
Up to twelve 3.5-inch hot-swappable hard drives.
The USB management port is USB 2.0 compliant.
Enables you to connect USB devices to the system
or provides access to the iDRAC Direct features.
For more information, see the Integrated Dell
Remote Access Controller User’s Guide at
Dell.com/idracmanuals.
Indicates a Quick Sync enabled system. The Quick
Sync feature is optional and needs a Quick Sync
bezel. This feature allows management of the
system by using mobile devices. This feature
aggregates hardware or firmware inventory and
9
Item Indicator, Button, or
Connector
Icon Description
various system level diagnostic and error
information that can be used in troubleshooting
the system. For more information, see the
Integrated Dell Remote Access Controller User’s
Guide at Dell.com/idracmanuals.
GUID-E3FAA996-0FEE-40CF-B480-BAF74A98856C
Back panel features
The back panel provides access to the features available on the back of the server, such as the system
identification button, power supply sockets, cable management arm connectors, iDRAC storage media,
NIC ports, USB and VGA ports. Most of the expansion card ports can be accessed from the back panel.
The hot swappable power supply units, and if installed, the rear accessible hard drives are accessible from
the back panel.
Figure 2. Back panel features
1. System identification button 2. System identification connector
3. iDRAC8 Enterprise port 4. Half-height PCIe expansion card slot
5. Serial connector 6. Video connector
7. USB port 8. Full-height PCIe expansion card slot
9. Ethernet connector 10. Power supply unit 1
11. Power supply unit 2 12. vFlash media card slot
13. Hard drive
Table 2. Back panel features
Item Indicator, button, or
connector
1 System identification
button
10
Icon Description
The identification buttons on the front and back
panels can be used to locate a particular system
within a rack.
Press to toggle the system identification (ID) on or
off.
Item Indicator, button, or
connector
Icon Description
If the system stops responding during POST, press
and hold the system ID button for more than five
seconds to enter BIOS progress mode.
To reset iDRAC (if not disabled in F2 iDRAC set up)
press and hold the button for more than 15
seconds.
2 System identification
connector
3 iDRAC8 Enterprise port Dedicated management port.
4 Half-height PCIe
expansion card slot (3)
5 Serial connector Enables you to connect a serial device to the
6 Video connector Enables you to connect a VGA display to the
7 USB port (2) Enables you to connect USB devices to the system.
8 Full-height PCIe
expansion card slot (3)
9 Ethernet connector (4) Four integrated 10/100/1000 Mbps Network
Connects the optional system status indicator
assembly through the optional cable management
arm.
Enables you to connect up to 3 half-height PCI
Express expansion cards.
system.
system.
The ports are USB 3.0-compliant.
Enables you to connect up to 3 full-height PCI
Express expansion cards.
Interface Card (NIC) connectors
or
Four integrated connectors that include:
• Two 10/100/1000 Mbps NIC connectors
• Two 100 Mbps/1 Gbps/10 Gbps SFP+/10 GbE T
connectors
10 Power supply unit (PSU1)
11 Power supply unit
(PSU2)
AC 1100 W
AC 1100 W
GUID-7C7A87CF-08E8-43D0-8489-A73E2CD220DD
Diagnostic indicators on the front panel
NOTE: The diagnostic indicators are not present if the system is equipped with an LCD display.
NOTE: No diagnostic indicators are lit when the system is turned off. To start the system, plug it into
a working power source and press the power button.
11
Table 3. Diagnostic indicators
Icon Description Condition Corrective action
Health
indicator
The indicator turns solid
blue if the system is in good
None required.
health.
Hard drive
indicator
Electrical
indicator
The indicator flashes amber:
• When the system is
turned on.
• When the system is in
standby.
• If any error condition
exists. For example, a
failed fan, PSU, or a hard
drive.
The indicator flashes amber
if there is a hard drive error.
The indicator flashes amber
if the system experiences an
electrical error (for example,
voltage out of range, or a
failed power supply unit
(PSU) or voltage regulator).
Check the System Event Log or system
messages for the specific issue. For more
information about error messages, see the
Dell Event and Error Messages Reference
Guide at Dell.com/openmanagemanuals >
OpenManage software.
The POST process is interrupted without
any video output due to invalid memory
configurations. See the Getting help
section.
Check the System Event Log to determine
the hard drive that has an error. Run the
appropriate Online Diagnostics test. Restart
the system and run embedded diagnostics
(ePSA). If the hard drives are configured in a
RAID array, restart the system and enter the
host adapter configuration utility program.
Check the System Event Log or system
messages for the specific issue. If it is due
to a problem with the PSU, check the LED
on the PSU. Reseat the PSU. If the problem
persists, see the Getting help section.
Temperature
indicator
The indicator flashes amber
if the system experiences a
thermal error (for example,
the ambient temperature is
out of range or fan failure).
Memory
indicator
The indicator flashes amber
if a memory error occurs.
Related Links
Getting help
Expansion card installation guidelines
12
Ensure that none of the following
conditions exist:
• A cooling fan has been removed or has
failed.
• System cover, cooling shroud, EMI filler
panel, memory module blank, or back
filler bracket is removed.
• Ambient temperature is too high.
• External airflow is obstructed.
See the Getting help section.
Check the system event log or system
messages for the location of the failed
memory. Reseat the memory module. If
the problem persists, see the Getting help
section.
GUID-D913A428-0E1B-43BE-B607-F2C86F21B2DE
Hard drive indicator codes
Each hard drive carrier has an activity indicator and a status indicator. The indicators provide information
about the current status of the hard drive. The activity LED indicates whether hard drive is currently in use
or not. The status LED indicates the power condition of the hard drive.
Figure 3. Hard drive indicators
1. hard drive activity indicator 2. hard drive status indicator
3. hard drive
NOTE: If the hard drive is in the Advanced Host Controller Interface (AHCI) mode, the status
indicator (on the right side) does not turn on.
Table 4. Hard drive indicator codes
Drive-status indicator pattern (RAID only) Condition
Flashes green twice per second Identifying drive or preparing for removal.
Off Drive ready for insertion or removal.
NOTE: The drive status indicator remains off until
all hard drives are initialized after the system is
turned on. Drives are not ready for insertion or
removal during this time.
Flashes green, amber, and then turns off Predicted drive failure
Flashes amber four times per second Drive failed
Flashes green slowly Drive rebuilding
Steady green Drive online
13
Drive-status indicator pattern (RAID only) Condition
Flashes green for three seconds, amber for
three seconds, and then turns off after six
seconds
Rebuild stopped
GUID-18C94A91-F205-4992-A1B2-BA2FF7C0D72E
NIC indicator codes
Each NIC on the back panel has an indicator that provides information about the network activity and link
status. The activity LED indicates whether the NIC is currently connected or not. The link LED indicates
the speed of the connected network.
Figure 4. NIC indicators
1. link indicator 2. activity indicator
Table 5. NIC indicators
Convention Status Condition
A Link and activity indicators are off The NIC is not connected to the
network.
B Link indicator is green The NIC is connected to a valid network
at its maximum port speed (1 Gbps or 10
Gbps).
C Link indicator is amber The NIC is connected to a valid network
at less than its maximum port speed.
D Activity indicator is flashing green Network data is being sent or received.
GUID-FBD2281B-1608-4FF8-9AFE-4E33BB6FF810
Power supply unit indicator codes
AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator and DC
PSUs have an LED that serves as an indicator. The indicator shows whether power is present or a power
fault has occurred.
14
Figure 5. AC PSU status indicator
1. AC PSU status indicator/handle
Table 6. AC PSU status indicators
Convention Power indicator
Condition
pattern
A Green A valid power source is connected to the PSU and the PSU is
operational.
B Flashing green When the firmware of the PSU is being updated, the PSU handle
flashes green.
C Flashing green
and turns off
When hot-adding a PSU, the PSU handle flashes green five times at
4 Hz rate and turns off. This indicates a PSU mismatch with respect
to efficiency, feature set, health status, and supported voltage.
NOTE: Ensure that both the PSUs are of the same capacity.
CAUTION: For AC PSUs, use only PSUs with the Extended
Power Performance (EPP) label on the back.
NOTE: Mixing PSUs from previous generations of Dell
PowerEdge servers can result in a PSU mismatch condition or
failure to turn the system on.
D Flashing amber Indicates a problem with the PSU.
15
Convention Power indicator
pattern
E Not lit Power is not connected.
Condition
CAUTION: When correcting a PSU mismatch, replace only the
PSU with the flashing indicator. Swapping the PSU to make a
matched pair can result in an error condition and unexpected
system shutdown. To change from a high output
configuration to a low output configuration or vice versa, you
must turn off the system.
CAUTION: AC PSUs support both 220 V and 110 V input
voltages with the exception of Titanium PSUs, which support
only 220 V. When two identical PSUs receive different input
voltages, they can output different wattages, and trigger a
mismatch.
CAUTION: If two PSUs are used, they must be of the same type
and have the same maximum output power.
CAUTION: Combining AC and DC PSUs is not supported and
triggers a mismatch.
GUID-B78FC6EE-0A44-41A9-B7BB-18B2285C2528
iDRAC Direct LED indicator codes
The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part
of the iDRAC subsystem.
NOTE: The iDRAC Direct LED indicator does not turn on when the USB port is used in the USB
mode.
Figure 6. iDRAC Direct LED indicator
1. iDRAC Direct status indicator
The iDRAC Direct LED indicator table describes iDRAC Direct activity when configuring iDRAC Direct by
using the management port (USB XML Import).
16
Table 7. iDRAC Direct LED indicators
Convention iDRAC Direct
A Green Turns green for a minimum of two seconds to indicate the start and
B Flashing green Indicates file transfer or any operation tasks.
C Green and turns
D Not lit Indicates that the USB is ready to be removed or that a task is
The following table describes iDRAC Direct activity when configuring iDRAC Direct by using your laptop
and cable (Laptop Connect):
Table 8. iDRAC Direct LED indicator patterns
iDRAC Direct LED
indicator pattern
Solid green for two
seconds
Flashing green (on
for two seconds and
off for two seconds)
LED indicator
pattern
off
Condition
Indicates that the laptop is connected.
Indicates that the laptop connected is recognized.
Condition
end of a file transfer.
Indicates that the file transfer is complete.
complete.
Turns off Indicates that the laptop is unplugged.
GUID-E6AEA86E-2362-4E9A-BCF2-1167A370E966
Quick Sync indicator codes
Figure 7. Quick Sync
1. Quick Sync Status Indicator 2. Quick Sync Activation Button
17
Table 9. Quick Sync indicator codes
Quick Sync
indicator pattern
Slow blink Quick Sync is waiting to be configured from iDRAC.
Solid Quick Sync is ready to transfer.
Blinks three times
rapidly and then
turns off
Blinks continuously
when the mobile
device touches
antenna
Blinks rapidly
continuously when
the activation button
is pressed
Turns off Indicates that the Quick Sync feature is turned off. Use the activation button to
Condition
Quick Sync feature is disabled from iDRAC.
Indicates data transfer activity.
Quick Sync hardware is not responding properly.
activate it. If pressing the activation button does not turn on the LEDs, it indicates
that power is not delivered to the Quick Sync bezel.
GUID-86B603BB-113C-45E2-B765-11AA1C626BE2
Locating Service Tag of your system
Your system is identified by a unique Express Service Code and Service Tag number. The Express Service
Code and Service Tag are found on the front of the system by pulling out the information tag.
Alternatively, the information may be on a sticker on the chassis of the system. This information is used
by Dell to route support calls to the appropriate personnel.
GUID-FFD1DBDF-FE27-4F74-B422-AC3614907ADC
Documentation matrix
The documentation matrix describes documents for setting up and managing your system.
Table 10. Documentation matrix
To... Refer to...
Install your system into a rack Rack documentation included with your rack
solution.
Set up your system and know the system technical
specifications
Set up your Dell DR Series system Setting up your Dell DR4300 system that shipped
Troubleshoot the system and install or replace
system components
Getting Started With Your System that shipped with
your system or see Dell.com/support/home
with your system or see Dell.com/support/home
Dell DR4300 System Owner’s Manual at Dell.com/
support/home
18
To... Refer to...
Manage DR Series system data backup and
replication operations
Know the latest information about new features
and known issues with a specific product release.
Gather information about supported hardware and
software versions for the Dell DR Series system.
Deploy the virtual DR2000v system on supported
virtual platforms.
Configure, manage, update, and restore the system Dell DR Series System Administrator Guide at
Install the operating system Operating system documentation at Dell.com/
Get an overview of the Dell Systems Management
offerings
Configure and log in to iDRAC, set up managed
and management system, know the iDRAC
features and troubleshoot using iDRAC
Know about the RACADM subcommands and
supported RACADM interfaces
Launch, enable and disable Lifecycle Controller,
know the features, use and troubleshoot Lifecycle
Controller
Dell DR Series System Command Line Reference
Guide at Dell.com/support/home
Dell DR Series System Release Notes at Dell.com/
support/home
Dell DR Series System Interoperability Guide at
Dell.com/support/home
Dell DR2000v Deployment Guide at Dell.com/
support/home
Dell.com/support/home
operatingsystemmanuals
Dell OpenManage Systems Management Overview
Guideat Dell.com/openmanagemanuals
Integrated Dell Remote Access Controller User's
Guide at Dell.com/esmmanuals
RACADM Command Line Reference Guide for
iDRAC and CMC at Dell.com/esmmanuals
Dell Lifecycle Controller User’s Guide at Dell.com/
esmmanuals
Use Lifecycle Controller Remote Services Dell Lifecycle Controller Remote Services Quick
Start Guide at Dell.com/esmmanuals
Set up, use, and troubleshoot OpenManage Server
Administrator
Install, use, and troubleshoot OpenManage
Essentials
Know the features of the storage controller cards,
deploy the cards, and manage the storage
subsystem
Check the event and error messages generated by
the system firmware and agents that monitor
system components
Dell OpenManage Server Administrator User’s
Guide at Dell.com/openmanagemanuals
Dell OpenManage Essentials User’s Guide at
Dell.com/openmanagemanuals
Storage controller documentation at Dell.com/
storagecontrollermanuals
Dell Event and Error Messages Reference Guide at
Dell.com/esmmanuals
19
GUID-C32A42E1-FBC4-4DFE-983D-DF4D34FF1E17
Technical specifications
The technical and environmental specifications of your system are outlined in this section.
GUID-DAD8F503-360C-424D-8629-744021A098FD
Chassis dimensions
This section describes the physical dimensions of the system.
2
Figure 8. Chassis dimensions of your Dell DR4300 system
20
Table 11. Dimensions of your system
Xa Xb Y Za (with
bezel)
482.4 mm 444.0 mm 87.3 mm 32.0 mm 18.0 mm 684.0 mm 723.0 mm
GUID-B429B4B3-3016-4A6B-91C0-CBE0F764946D
Za (without
bezel)
Zb Zc
Chassis weight
This section describes the weight of the system.
Table 12. Chassis weight
System Maximum weight (with all hard drives/SSDs)
Dell DR4300 system
GUID-2E54BA35-C422-4BEC-A114-F4CF22629D2C
36.5 kg (80.47 lb) (3.5-inch hard drive systems)
Processor specifications
Your Dell DR4300 system supports up to two Intel Xeon E5-2660 v3 processors.
GUID-E19E3355-2518-4654-ABB9-E26B6DE08C0B
PSU specifications
Your Dell DR4300 system supports up to two AC redundant power supply units (PSUs).
Table 13. PSU specifications
PSU Class Heat dissipation
(maximum)
1100 W AC Platinum 4100 BTU/hr 50/60 Hz 100–240 V AC, autoranging
NOTE: Heat dissipation is calculated using the PSU wattage rating.
NOTE: This system is also designed to connect to the IT power systems with a phase to phase
voltage not exceeding 230 V.
GUID-80981FD0-DC12-475E-A81A-7940257A5073
Frequency Voltage
System battery specifications
Your Dell DR4300 system supports CR 2032 3.0-V lithium coin cell system battery.
GUID-C04536D8-DE35-4638-A947-5000BBE5A816
Expansion bus specifications
The Dell DR4300 system supports PCI express (PCIe) generation 3 expansion cards, which need to be
installed on the system board using expansion card risers. This system supports three types of expansion
card risers. The following table provides the expansion card riser specifications:
21
Table 14. Expansion card riser specifications
Expansion card riser PCIe slots on the
riser
Riser 1 Slot 1 half-height low-profile x8
Riser 1 Slot 2 half-height low-profile x8
Riser 1 Slot 3 half-height low-profile x8
Riser 2 Slot 4 full-height full-length x16
Riser 2 Slot 5 full-height full-length x8
Riser 3 (alternate) Slot 6 full-height full-length x16
NOTE: When using slots 1 through 4 on the riser, ensure that both the processors are installed on
the system.
Height Length Link
GUID-B57167F2-1DB9-4283-A315-3F094CEC131D
Memory specifications
The Dell DR4300 system supports DDR4 registered DIMMs (RDIMMs). Supported memory bus
frequencies are 1333MT/s, 1600 MT/s, 1866 MT/s, 2133MT/s, or 2400 MT/s.
Table 15. Memory specifications
Memory module
sockets
Twenty-four 288–
pin
Memory capacity Minimum RAM Maximum RAM
4 GB single-ranked or 8
GB dual-ranked RDIMMs
• 4 GB with single
processor
• 8 GB with dual
processors (minimum
one memory module
per processor)
64 GB with two
processors
GUID-40E1EAB7-5862-41D4-844D-91B0F2C2D1D7
Drive specifications
GUID-092E5133-B62C-448C-8552-7729CD2C224D
Hard drives
The Dell DR4300 system supports up to twelve 3.5-inch hard drives and two optional 2.5-inch backaccessible SAS, SATA, or Nearline SAS hard drives.
GUID-35EC5EFB-160A-4A43-A66D-EB5D10AF35DC
Ports and connectors specifications
GUID-B915F181-8D3E-443A-A876-7F350AD542ED
USB ports
The Dell DR4300 system supports:
22
• USB 2.0-compliant ports on the front panel
• USB 3.0-complaint ports on the back panel
• internal USB 3.0-compliant port
The following table provides more information about the USB specifications:
Table 16. USB specifications
System Front panel Back panel Internal
Dell DR4300 system One USB management
port/iDRAC Direct
Two 9-pin, USB 3.0compliant ports
One 9-pin, USB 3.0compliant port
GUID-77EE3578-9A39-4A61-806C-03E3D4C9772D
NIC ports
The Dell DR4300 system supports four Network Interface Controller (NIC) ports on the back panel, which
is available in one of the following three NIC configurations:
• Four 1 Gbps
• Two 1 Gbps and two 10 Gbps
• Four 10 Gbps
GUID-7EAFB060-2567-408C-8B4B-236D5D99A1BF
Serial connector
The serial connector connects a serial device to the system. The Dell DR4300 system supports one serial
connector on the back panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550compliant.
GUID-5025B7F3-BD6E-4CC0-B5FD-A0FD0AC79699
VGA ports
The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The Dell
DR4300 system supports two 15-pin VGA ports on the front and back panels.
GUID-EF3DF67A-48FA-4274-AC4B-DC2BD158D7AB
Internal Dual SD Module
The Dell DR4300 system supports two optional flash memory card slots with an internal dual SD module.
NOTE: One card slot is dedicated for redundancy.
GUID-6772BAF8-05FD-45C6-86A1-B05A51B6CA34
Video specifications
The Dell DR4300 system supports Matrox G200eR2 graphics card with 16 MB capacity.
23
GUID-D7F97497-B916-4E1A-92BD-F7DE5A5521A9
Environmental specifications
NOTE: For additional information about environmental measurements for specific system
configurations, see Dell.com/environmental_datasheets.
Table 17. Temperature specifications
Temperature Specifications
Storage –40°C to 65°C (–40°F to 149°F)
Continuous operation (for altitude less than
950 m or 3117 ft)
Fresh air For information about fresh air, see Expanded Operating
Maximum temperature gradient (operating
and storage)
Table 18. Relative humidity specifications
Relative humidity Specifications
Storage 5% to 95% RH with 33°C (91°F) maximum dew point.
Operating 10% to 80% relative humidity with 29°C (84.2°F) maximum
Table 19. Maximum vibration specifications
Maximum vibration Specifications
Operating 0.26 G
Storage 1.88 G
10°C to 35°C (50°F to 95°F) with no direct sunlight on the
equipment.
Temperature section.
20°C/h (68°F/h)
Atmosphere must be non-condensing at all times.
dew point.
at 5 Hz to 350 Hz (all operation orientations).
rms
at 10 Hz to 500 Hz for 15 min (all six sides
rms
tested).
Table 20. Maximum shock specifications
Maximum vibration Specifications
Operating Six consecutively executed shock pulses in the positive
and negative x, y, and z axes of 40 G for up to 2.3 ms.
Storage Six consecutively executed shock pulses in the positive
and negative x, y, and z axes (one pulse on each side of
the system) of 71 G for up to 2 ms.
24
Table 21. Maximum altitude specifications
Maximum altitude Specifications
Operating
Storage 12,000 m (39,370 ft)
Table 22. Operating temperature de-rating specifications
Operating temperature de-rating Specifications
Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547
35°C to 40°C (95°F to 104°F) Maximum temperature is reduced by 1°C/175 m (1°F/319
40°C to 45°C (104°F to 113°F) Maximum temperature is reduced by 1°C/125 m (1°F/228
3048 m (10,000 ft)
ft) above 950 m (3,117 ft).
ft) above 950 m (3,117 ft).
ft) above 950 m (3,117 ft).
GUID-D54FD9A9-2561-4FFB-A078-61004DA51657
Particulate and gaseous contamination specifications
The following table defines the limitations that help avoid any equipment damage or failure from
particulates and gaseous contamination. If the levels of particulates or gaseous pollution exceed the
specified limitations and result in equipment damage or failure, you may need to rectify the
environmental conditions. Re-mediation of environmental conditions is the responsibility of the
customer.
Table 23. Particulate contamination specifications
Particulate contamination Specifications
Air filtration Data center air filtration as defined by ISO Class 8 per ISO
14644-1 with a 95% upper confidence limit.
NOTE: This condition applies to data center
environments only. Air filtration requirements do not
apply to IT equipment designed to be used outside a
data center, in environments such as an office or
factory floor.
NOTE: Air entering the data center must have
MERV11 or MERV13 filtration.
Conductive dust Air must be free of conductive dust, zinc whiskers, or
other conductive particles.
NOTE: This condition applies to data center and
non-data center environments.
Corrosive dust
• Air must be free of corrosive dust.
• Residual dust present in the air must have a
deliquescent point less than 60% relative humidity.
25
Particulate contamination Specifications
NOTE: This condition applies to data center and
non-data center environments.
Table 24. Gaseous contamination specifications
Gaseous contamination Specifications
Copper coupon corrosion rate <300 Å/month per Class G1 as defined by ANSI/
ISA71.04-1985.
Silver coupon corrosion rate <200 Å/month as defined by AHSRAE TC9.9.
NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.
GUID-C5C1A8E6-C380-46EA-A788-604FD8778370
Standard operating temperature
Table 25. Standard operating temperature specifications
Standard operating temperature Specifications
Continuous operation (for altitude less than
950 m or 3117 ft)
10°C to 35°C (50°F to 95°F) with no direct sunlight on the
equipment.
GUID-E8CDC6EA-0355-4E26-8C90-8FD8741EC068
Expanded operating temperature
Table 26. Expanded operating temperature specifications
Expanded operating temperature Specifications
Continuous operation 5°C to 40°C at 5% to 85% RH with 29°C dew point.
NOTE: Outside the standard operating temperature
(10°C to 35°C), the system can operate continuously
in temperatures as low as 5°C and as high as 40°C.
For temperatures between 35°C and 40°C, de-rate
maximum allowable temperature by 1°C per 175 m above
950 m (1°F per 319 ft).
≤ 1% of annual operating hours –5°C to 45°C at 5% to 90% RH with 29°C dew point.
NOTE: Outside the standard operating temperature
(10°C to 35°C), the system can operate down to –5°C
or up to 45°C for a maximum of 1% of its annual
operating hours.
For temperatures between 40°C and 45°C, de-rate
maximum allowable temperature by 1°C per 125 m above
950 m (1°F per 228 ft).
NOTE: When operating in the expanded temperature range, system performance may be impacted.
26
NOTE: When operating in the expanded temperature range, ambient temperature warnings maybe
reported on the LCD panel and in the System Event Log.
GUID-C7ED6A84-6734-4315-B167-92B007911598
Expanded operating temperature restrictions
• Do not perform a cold startup below 5°C.
• The operating temperature specified is for a maximum altitude of 3050 m (10,000 ft).
• 160 W or higher wattage processor is not supported.
• Redundant power supply units are required.
• Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported.
• The 3.5-inch hard drive chassis supports a maximum of 120 W processor.
• The 2.5-inch hard drive chassis supports a maximum of 145 W processor.
• Only SSDs are allowed in the hard drive slots at the back of the 3.5-inch hard drive chassis.
• Mid drive configurations, eight 3.5-inch and eighteen 1.8-inch SSD configurations are not supported.
• GPU is not supported
• Tape backup unit (TBU) is not supported.
27
GUID-5748796D-6E9F-4449-ABF4-8D669F585840
Initial system setup and configuration
GUID-12906D3A-32E6-44A6-BF6E-3E4B1E522C3C
Setting up your system
Complete the following steps to set up your system:
1. Unpack the system.
2. Install the system into the rack. For more information about installing the system into the rack, see
your system Rack Installation Placemat at Dell.com/poweredgemanuals.
3. Connect the peripherals to the system.
4. Connect the system to its electrical outlet.
5. Turn the system on by pressing the power button or by using iDRAC.
6. Turn on the attached peripherals.
GUID-B7DABD59-D2F1-46E4-9022-6314E97E19D3
3
iDRAC configuration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more
productive and improve the overall availability of Dell systems. iDRAC alerts administrators to system
issues, helps them perform remote system management, and reduces the need for physical access to the
system.
GUID-F24BAF10-1283-44A5-8E2E-AE1A076D14A8
Options to set up iDRAC IP address
You must configure the initial network settings based on your network infrastructure to enable the
communication to and from iDRAC. You can set up the IP address by using one of the following
interfaces:
Interfaces Document/Section
iDRAC Settings
utility
Dell Deployment
Toolkit
Dell Lifecycle
Controller
Chassis or Server
LCD panel
See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/
idracmanuals
See Dell Deployment Toolkit User’s Guide at Dell.com/openmanagemanuals
See Dell Lifecycle Controller User’s Guide at Dell.com/idracmanuals
See the LCD panel section
28
You must use the default iDRAC IP address 192.168.0.120 to configure the initial network settings,
including setting up DHCP or a static IP for iDRAC.
NOTE: To access iDRAC, ensure that you install the iDRAC port card or connect the network cable
to the Ethernet connector 1 on the system board.
NOTE: Ensure that you change the default user name and password after setting up the iDRAC IP
address.
GUID-630530B1-28EB-4BC1-BFB0-BA34E4EF576B
Log in to iDRAC
You can log in to iDRAC as:
• iDRAC user
• Microsoft Active Directory user
• Lightweight Directory Access Protocol (LDAP) user
The default user name and password are root and calvin. You can also log in by using Single Sign-On
or Smart Card.
NOTE: You must have iDRAC credentials to log in to iDRAC.
For more information about logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote
Access Controller User's Guide at Dell.com/idracmanuals.
GUID-1AB8E7C1-D279-4356-B543-698D5F784858
Options to install the operating system
If the system is shipped without an operating system, install the supported operating system by using one
of the following resources:
Table 27. Resources to install the operating system
Resources Location
Dell Systems Management Tools and
Documentation media
Dell Lifecycle Controller Dell.com/idracmanuals
Dell OpenManage Deployment Toolkit Dell.com/openmanagemanuals
Dell certified VMware ESXi Dell.com/virtualizationsolutions
Supported operating systems on Dell PowerEdge
systems
Installation and How-to videos for supported
operating systems on Dell PowerEdge systems
GUID-49D232C7-0B7A-4536-B5A0-1629CAACDA0F
Methods to download firmware and drivers
You can download the firmware and drivers by using any of the following methods:
Dell.com/operatingsystemmanuals
Dell.com/ossupport
Supported Operating Systems for Dell PowerEdge
Systems
29
Table 28. Firmware and drivers
Methods Location
From the Dell Support site Dell.com/support/home
Using Dell Remote Access Controller Lifecycle
Controller (iDRAC with LC)
Using Dell Repository Manager (DRM) Dell.com/openmanagemanuals
Using Dell OpenManage Essentials (OME) Dell.com/openmanagemanuals
Using Dell Server Update Utility (SUU) Dell.com/openmanagemanuals
Using Dell OpenManage Deployment Toolkit (DTK) Dell.com/openmanagemanuals
Dell.com/idracmanuals
GUID-7E37E631-1D4B-4162-AE45-51D94A295730
Downloading the drivers and firmware
Dell recommends that you download and install the latest BIOS, drivers, and systems management
firmware on your system.
Prerequisites
Ensure that you clear the web browser cache before downloading the drivers and firmware.
Steps
1. Go to Dell.com/support/drivers.
2. Under the Drivers & Downloads section, type the Service Tag of your system in the Service Tag or
Express Service Code box.
NOTE: If you do not have the Service Tag, select Detect My Product to allow the system to
automatically detect your Service Tag, or under General support, navigate to your product.
3. Click Drivers & Downloads.
The drivers that are applicable to your selection are displayed.
4. Download the drivers you need to a USB drive, CD, or DVD.
GUID-58C4DFD1-B6F9-484E-996A-5421DA3F325B
Manage your system
This section provides the information about server management software.
Server
Management
Software
OpenManage
OpenManage
Essentials
30
Description
The Dell OpenManage Server Administrator provides a comprehensive one-to-one
systems management solution for both local and remote servers and their storage
controllers and Direct Attached Storage (DAS).
For information about OpenManage documents, see Dell.com/
openmanagemanuals.
Dell OpenManage Essentials is the newest one-to-many management console for
managing Dell PowerEdge servers and direct-attached storage as it provides a
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