Dell 435MT, DCMMF, P368K User Manual

SETUP GUIDESETUP GUIDE

Model DCMMF

SETUP GUIDE

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your

computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells
you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems
are not applicable.

__________________

Information in this document is subject to change without notice.

© 2008 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Dell

, the

DELL

Trademarks used in this text:
trademarks of Dell Inc.;
other countries;
registered trademarks of Microsoft Corporation in the United States and/or other countries.;
of the Blu-ray Disc Association;
under license.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Intel

Microsoft, Windows, Windows Vista,

is a registered trademark and

Bluetooth

logo, YOURS IS HERE, Studio XPS, Dell On Call, and

is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell

Core

is a trademark of Intel Corporation in the U.S. and

and

Windows Vista Start button (color)

October 2008 P/N P368K Rev. A00

DellConnect

are either trademarks or

Blu-ray Disc

are

is a trademark

Contents

Setting Up Your Studio XPS™ 435MT . . . . . .5

Before Setting Up Your Computer . . . . . . . . . 5

Connect the Display . . . . . . . . . . . . . . . . . . . . 6

Connect the Video Cable to the Display . . . .6

Connect the Keyboard and Mouse. . . . . . . . . 8

Connect the Network Cable (Optional) . . . . .8

Connect the Power Cables for Your

Display and Computer . . . . . . . . . . . . . . . . . . .9

®

Windows Vista

Connect to the Internet (Optional) . . . . . . . . 11

Setup . . . . . . . . . . . . . . . . . 10

Using Your Studio XPS™ 435MT . . . . . . . . .14

Front View Features. . . . . . . . . . . . . . . . . . . . 14

Back View Features. . . . . . . . . . . . . . . . . . . . 17

Back Panel Connectors. . . . . . . . . . . . . . . . . 18

Software Features . . . . . . . . . . . . . . . . . . . . . 20

Solving Problems . . . . . . . . . . . . . . . . . . . . .22

Network Problems . . . . . . . . . . . . . . . . . . . . . 22

Power Problems. . . . . . . . . . . . . . . . . . . . . . . 23

Memory Problems . . . . . . . . . . . . . . . . . . . . . 25

Lockups and Software Problems . . . . . . . . . 25

Using Support Tools. . . . . . . . . . . . . . . . . . .28

Dell Support Center . . . . . . . . . . . . . . . . . . . . 28

System Messages . . . . . . . . . . . . . . . . . . . . . 29

Hardware Troubleshooter . . . . . . . . . . . . . . . 30

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . 31

System Recovery Options . . . . . . . . . . . . . .33

System Restore . . . . . . . . . . . . . . . . . . . . . . . 33

Dell Factory Image Restore . . . . . . . . . . . . .34

Operating System Reinstallation . . . . . . . . .36

3

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .38

Technical Support and Customer

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

DellConnect

™

. . . . . . . . . . . . . . . . . . . . . . . . . 39

Online Services . . . . . . . . . . . . . . . . . . . . . . . 39

AutoTech Service. . . . . . . . . . . . . . . . . . . . . . 40

Product Information. . . . . . . . . . . . . . . . . . . . 41

Returning Items for Repair Under

Warranty or for Credit . . . . . . . . . . . . . . . . . . 41

Before You Call. . . . . . . . . . . . . . . . . . . . . . . .42

Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . 43

Finding More Information and

Resources . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Specifications . . . . . . . . . . . . . . . . . . . . . . .46

Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Macrovision Product Notice. . . . . . . . . . . . . 52

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

4

Setting Up Your Studio XPS™ 435MT

This section provides information about setting
up your Studio XPS 435MT and connecting
peripherals.

Before Setting Up Your Computer

When positioning your computer, ensure that
you allow easy access to a power source,
adequate ventilation, and a level surface to
place your computer.

Restricting airflow around your computer may
cause it to overheat. To prevent overheating
ensure that you leave at least 10.2 cm (4 inches)
at the back of the computer and a minimum
of 5.1 cm (2 inches) on all other sides. You
should never put your computer in an enclosed
space, such as a cabinet or drawer when it is
powered on.

5

Setting Up Your Studio XPS™ 435MT

Connect the Display

Your computer does not have an integrated
video connector. You can use the connector
available on the video card in the expansion
slot to connect to the display.

Connect the Video Cable to the Display

Check your TV or monitor to see which type of
connectors are available. Refer to the following
table when identifying the connectors on your
display to select the connection type you
will use.

VGA

HDMI

DVI

6

Connect the display using either the VGA
connector, the HDMI connector, or the DVI
connector.

The HDMI connector is a high-performance
digital connector that carries both video and
audio signals for displays such as TVs and
monitors with integrated speakers. The VGA
connector carries only video signals for displays
such as monitors and projectors.

Connect Using the VGA Connector

Connect the display using a VGA cable (which
usually has blue connectors at both ends).

Setting Up Your Studio XPS™ 435MT

If your display has a DVI connector, use the
VGA cable (with blue connectors at both ends)
with a DVI-to-VGA adapter (white connector).

NOTE: You can purchase a DVI-to-VGA
adapter from the Dell website at dell.com.

Connect Using an HDMI Connector

Connect the display using an HDMI cable.

Connect Using an DVI Connector

Connect the display using an DVI cable.

NOTE: You can purchase additional HDMI
and DVI cables from the Dell website at
dell.com.

7

Setting Up Your Studio XPS™ 435MT

Connect the Keyboard and Mouse

Use the USB connectors on the back panel of
the computer to attach a USB keyboard and
mouse.

8

Connect the Network Cable (Optional)

Setting Up Your Studio XPS™ 435MT

A network connection is not required to
complete your computer setup, but if you have
an existing network or Internet connection
that uses a cable connection (such as a
home cable modem or Ethernet jack), you can
connect it now. Use only an Ethernet cable
(RJ45 connector). Do not plug a telephone cable
(RJ11 connector) into the network connector.

To attach your computer to a network or
broadband device, connect one end of the
network cable to either a network port or a
broadband device. Connect the other end of the
network cable to the network adapter connector
on the back panel of your computer. A click
indicates that the network cable has been
securely attached.

Connect the Power Cables for Your Display and Computer

9

Setting Up Your Studio XPS™ 435MT

Press the Power Buttons on Your
Computer and Display

10

Windows Vista® Setup

To set up Windows Vista for the first time follow
the instructions on the screen. These steps are
mandatory and may take up to 15 minutes to
complete. The screens will take you through
several procedures including accepting license
agreements, setting preferences, and setting up
an Internet connection.

CAUTION: Do not interrupt the operating
system’s setup process. Doing so may
render your computer unusable.

Setting Up Your Studio XPS™ 435MT

Connect to the Internet (Optional)

NOTE: ISPs and ISP offerings vary by

country.

To connect to the Internet, you need an external
modem or network connection and an Internet
service provider (ISP). Your ISP will offer one
or more of the following Internet connection
options:

DSL connections that provide high-speed •
Internet access through your existing
telephone line or cellular telephone service.
With a DSL connection, you can access the
Internet and use your telephone on the same
line simultaneously.

Cable modem connections that provide •
high-speed Internet access through your
local cable TV line.

Satellite modem connections that provide •
high-speed Internet access through a
satellite television system.

Dial-• up connections that provide Internet
access through a telephone line. Dial-up
connections are considerably slower than DSL
and cable (or satellite) modem connections.
Your computer does not have an integrated
modem. An optional USB modem must be used
for dialup service with this computer.

Wireless LAN (WLAN)• connections that
provide Internet access using WiFi 802.11
technology. Wireless LAN support requires
optional internal components that may or
may not be installed in your computer based
on decisions made at the time of purchase.

NOTE: If an external USB modem or
WLAN adapter is not part of your original
order, you can purchase one from the Dell
website at dell.com.

11

Setting Up Your Studio XPS™ 435MT

Setting Up a Wired Internet Connection

If you are using a dial-up connection, connect
the telephone line to the external USB modem
(optional) and to the telephone wall jack before
you set up your Internet connection. If you are
using a DSL or cable/satellite modem connection,
contact your ISP or cellular telephone service for
setup instructions.

Setting Up a Wireless Connection

Before you can use your wireless Internet
connection, you need to connect to your
wireless router. To set up your connection to a
wireless router:

Save and close any open files, and exit any 1.
open programs.

Click 2. Start

→ Connect To.

Follow the instructions on the screen to 3.
complete the setup.

12

Setting Up Your Internet Connection

To set up an Internet connection with a provided
ISP desktop shortcut:

Save and close any open files, and exit any 1.
open programs.

Double-click the ISP icon on the Microsoft2.
Windows

®

desktop.

®

Follow the instructions on the screen to 3.
complete the setup.

If you do not have an ISP icon on your desktop
or if you want to set up an Internet connection
with a different ISP, perform the steps in the
following section.

NOTE: If you cannot connect to the Internet
but have successfully connected in the
past, the ISP might have a service outage.
Contact your ISP to check the service
status, or try connecting again later.

NOTE: Have your ISP information ready.
If you do not have an ISP, the Connect to
the Internet wizard can help you get one.

Save and close any open files, and exit any 1.
open programs.

Click 2. Start

→ Control Panel.

Under 3. Network and Internet, click Connect

to the Internet.

The Connect to the Internet window appears.

Click either 4. Broadband (PPPoE) or Dial-up,
depending on how you want to connect:

Choose a. Broadband if you will use a
DSL, satellite modem, cable TV modem,
or Bluetooth

®

wireless technology

connection.

Chose b. Dial-up if you will use an optional
USB dial-up modem or ISDN.

NOTE: If you do not know which type of
connection to select, click Help me choose
or contact your ISP.

Follow the instructions on the screen and 5.
use the setup information provided by your
ISP to complete the setup.

Setting Up Your Studio XPS™ 435MT

13

14

Your computer has indicators, buttons, and
features that provide information at-a-glance and
time-saving shortcuts for common tasks.

Front View Features

1 Service Tag (located on top of the

chassis towards the back) — Use the

Service Tag to identify your computer
when you access the Dell Support
website or call technical support.

2

Optical drive — Plays or records only

standard-size (12 cm) CDs, DVDs, and
Blu-ray Disc

TM

.

3

Optical-drive panel — This panel covers

the optical drive (shown in open position).

Using Your Studio XPS™ 435MT

2

3
4
5

6
7

8

9

11

12

13

10

1

4

Optical drive eject button — Press to

eject a disk from the optical drive.

5

IEEE 1394 connector — Connects

to high-speed serial multimedia devices
such as digital video cameras.

6

Headphone connector — Connects

to headphones.

NOTE: To connect to a powered
speaker or sound system, use the
audio out or S/PDIF connector on the
back of your computer.

7

Line-in or microphone connector —

Connects to a microphone for voice or to
an audio cable for audio input.

Using Your Studio XPS™ 435MT

8

Power button and light — Turns the

power on or off when pressed. The light
in the center of this button indicates the
power state:

Blinking white — the computer is in •
sleep state.

Solid white — the computer is in •
power-on state.

Blinking amber — there may be a •
problem with the system board.

Solid amber — there may be a •
problem with either the system board
or power supply.

9

Hard drive activity light — Turns on

when the computer reads or writes data.
A blinking blue light indicates hard drive
activity.

CAUTION: To avoid loss of data,
never turn off the computer while the
hard drive activity light is blinking.

15

Using Your Studio XPS™ 435MT

Front-panel door grip — Slide up the front

10

panel door grip to cover the FlexBay drive,
USB connectors, IEEE 1394 connector,
headphone connector, and microphone
connector.

FlexBay — Can contain an optional

11

FlexBay drive.

12

13

USB 2.0 connectors (4) — Connect

USB devices that are connected
occasionally such as memory keys,
digital cameras, and MP3 players.

Optional Optical drive bay — Can contain
an additional optical drive.

16

17

Using Your Studio XPS™ 435MT

Back View Features

1

2

5

3

6

7

4

1

Security cable slot — Connects to a lock

for a security cable used as an anti-theft
device.

NOTE: Before you buy a lock, ensure
that it works with the security cable
slot on your computer.

2

Padlock rings — Attach a commercially

available theft-deterrent device.

3

Expansion card slots (4) — Access

connectors for any installed PCI and
PCI express cards.

4

Back panel connectors — Plug USB,

audio, and other devices into the
appropriate connector.

5

Power supply light — Indicates power
availability for power supply.

6

Voltage selector switch — Select the
region specific voltage range.

7

Power connector — Connects your

computer to the electrical outlet.

18

Using Your Studio XPS™ 435MT

Back Panel Connectors

1

IEEE 1394 connector — Connects to

high-speed serial multimedia devices such
as digital video cameras.

2

Network connector and light —

Connects your computer to a network
or broadband device. The network
activity light flashes when the computer
is transmitting or receiving data. A high
volume of network traffic may make this
light appear to be in a steady “on” state.

3

Back L/R surround connector —

Connects to multichannel capable
speakers.

4

Center/subwoofer connector —

Connects to a subwoofer.

1

2

3
4

5

6

7

8

9

10

11

Using Your Studio XPS™ 435MT

5

Line-in connector — Connects to a

microphone for voice or audio input into a
sound or telephony program.
On computers with a sound card, use the
connector on the card.

6

Front L/R line-out connector —

Connects to headphones and speakers
with integrated amplifiers.
On computers with a sound card, use the
connector on the card.

7

Microphone connector — Connects

to a record or playback device such as a
microphone, cassette player, CD player,
or VCR.
On computers with a sound card, use the
connector on the card.

8

Side L/R surround connector —

Connects to surround sound speakers.

On computers with a sound card, use the
connector on the card.

9

USB 2.0 connectors (4) — Connects

to USB devices, such as a mouse,
keyboard, printer, external drive, or MP3
player.

10

11

eSATA — Connects to external SATA

storage devices.
S/PDIF connector — Connects to

amplifiers or TVs for digital audio through
optical digital cables. This format carries
an audio signal without going through an
analog audio conversion process.

19

Using Your Studio XPS™ 435MT

Software Features

NOTE: For more information about the

features described in this section, see the
Dell Technology Guide available on your
hard drive or on the Dell Support website at

support.dell.com.

Productivity and Communication

You can use your computer to create
presentations, brochures, greeting cards, fliers,
and spreadsheets. You can also edit and view
digital photographs and images. Check your
purchase order for software installed on your
computer.

After connecting to the Internet, you can access
websites, setup an e-mail account, upload and
download files, and so on.

Entertainment and Multimedia

You can use your computer to watch videos,
play games, create your own CDs, listen to
music and radio stations. Your optical disc
drive may support multiple disc media formats

20

including CDs, Blu-ray Discs

™

(if the option is

selected at the time of purchase), and DVDs.

You can download or copy pictures and video
files from portable devices, such as digital
cameras and cell phones. Optional software
applications enable you to organize and create
music and video files that can be recorded to a
disc, saved on portable products such as MP3
players and handheld entertainment devices, or
played and viewed directly on connected TVs,
projectors, and home theater equipment.

Customizing the Desktop

You can customize your desktop to change the
appearance, resolution, wallpaper, screensaver,
and so on by accessing the Personalize
appearance and sounds window.

To access the display properties window:

Right-click an open area of the desktop.1.

Click 2. Personalize, to open the Personalize
appearance and sounds window and learn
more about your customization options.

Using Your Studio XPS™ 435MT

Customizing Your Energy Settings

You can use the power options in your operating
system to configure the power settings on your
computer. Windows Vista

®

provides three

default options:

Balanced• — This power option offers full
performance when you need it and saves
power during periods of inactivity.

Power saver• — This power option saves
power on your computer by reducing system
performance to maximize the life of the
computer and by reducing the amount of
energy consumed by your computer over its
lifetime.

High performance• — This power option
provides the highest level of system
performance on your computer by adapting
processor speed to your activity and by
maximizing system performance.

Backing Up Your Data

It is recommended that you periodically back
up files and folders on your computer. To back
up files:

Click 1. Start

→ Control Panel→ System

and Maintenance→ Welcome Center→
Transfer files and settings.

Click 2. Back up files or Back up computer.

Click Continue on your User Account Control
dialog box and follow the instructions in the
Back up Files wizard.

21

Solving Problems

This section provides troubleshooting
information for your computer. If you are unable
to solve your problem using the following
guidelines, see “Using Support Tools” on
page 28 or “Contacting Dell” on page 43.

WARNING: Only trained service personnel
should remove the computer cover. See
the

Service Manual

website at support.dell.com for advanced
service and troubleshooting instructions.

WARNING: Before working inside your
computer, read the safety information that
shipped with your computer. For additional
safety best practice information, see the
Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.

on the Dell Support

22

Network Problems

Wireless Connections

If the network connection is lost — The

wireless router is offline or wireless has been
disabled on the computer.

Check your wireless router to ensure it is •
powered on and connected to your data
source (cable modem or network hub).

Re-establish your connection to the wireless •
router:

Save and close any open files, and exit a.
any open programs.

Click b. Start

Follow the instructions on the screen to c.
complete the setup.

→ Connect To.

Solving Problems

Wired Connections

If the network connection is lost — The cable

is loose or damaged.

Check the cable to ensure it is plugged in •
and not damaged.

The link and activity integrity lights on the
integrated network connector let you verify
that your connection is working and provide
information on the status:

No activity — Both the link and activity •
integrity lights are off.

10 Mbs — The link integrity light is off and •
the activity integrity light is blinking yellow.

100 Mbs — The link integrity light is green •
and the activity integrity light is blinking
yellow.

1000 Mbs — The link integrity light is orange •
and the activity integrity light is blinking
yellow.

NOTE: The link integrity light on the network
connector is only for the wired cable
connection. The link integrity light does not
provide status for wireless connections.

Power Problems

If the power light is off — The computer is

either turned off or is not receiving power.

Reseat the power cable into both the •
power connector on the computer and the
electrical outlet.

If the computer is plugged into a power strip, •
ensure that the power strip is plugged into
an electrical outlet and that the power strip
is turned on. Also bypass power protection
devices, power strips, and power extension
cables to verify that the computer turns on
properly.

23

Solving Problems

Ensure that the electrical outlet is working •
by testing it with another device, such as
a lamp.

Ensure that the power supply light on the •
back of the system is on. If the light is off
there may be a possible problem with the
power supply or the power cable.

If the power light is solid white and the
computer is not responding — The display may

not be connected or powered on. Ensure that
the display is properly connected and then turn
it off, then back on.

If the power light is blinking white — The
computer is in sleep state. Press a key on the
keyboard, move the pointer on the trackpad or a
connected mouse, or press the power button to
resume normal operation.

If the power light is solid amber — The
computer has a power problem or an internal
device malfunction. For assistance contact Dell,
see “Contacting Dell” on page 43.

24

If the power light is blinking amber — The
computer is receiving electrical power, but a
device might be malfunctioning or incorrectly
installed. You may have to remove and then
reinstall the memory modules (for information on
removing and replacing memory modules, see
the Service Manual on the Dell Support website
at support.dell.com).

If you encounter interference that hinders
reception on your computer — An unwanted

signal is creating interference by interrupting or
blocking other signals. Some possible causes of
interference are:

Power, keyboard, and mouse extension •
cables.

Too many devices connected to a power •
strip.

Multiple power strips connected to the same •
electrical outlet.

Solving Problems

Memory Problems

If you receive an insufficient memory

message —

Save and close any open files and exit any •
open programs you are not using to see if
that resolves the problem.

See the software documentation for •
minimum memory requirements. If
necessary, install additional memory
(see the Service Manual on the Dell Support
website at support.dell.com).

Reseat the memory modules (see the •
Service Manual on the Dell Support website
at support.dell.com) to ensure that your
computer is successfully communicating
with the memory.

If you experience other memory problems —

Ensure that you are following the memory •
installation guidelines (see the Service
Manual on the Dell Support website at
support.dell.com).

Check if the memory module is compatible •
with your computer. Your computer supports
DDR3 memory. For more information about
the type of memory supported by your
computer, see “Specifications” on page 46.

Run the Dell Diagnostics (see “Dell •
Diagnostics” on page 31).

Reseat the memory modules (see the •
Service Manual on the Dell Support website
at support.dell.com) to ensure that your
computer is successfully communicating
with the memory.

Lockups and Software Problems

If the computer does not start up — Ensure

that the power cable is firmly connected to the
computer and to the electrical outlet.

If a program stops responding — End the
program:

Press <Ctrl><Shift><Esc> simultaneously.1.

Click 2. Applications.

25

Solving Problems

Click the program that is no longer 3.
responding

Click 4. End Task.

If a program crashes repeatedly — Check the
software documentation. If necessary, uninstall
and then reinstall the program.

NOTE: Software usually includes installation
instructions in its documentation or on CD.

If the computer stops responding —

CAUTION: You might lose data if you are

unable to perform an operating system
shutdown.

Turn the computer off. If you are unable to get a
response by pressing a key on your keyboard or
moving your mouse, press and hold the power
button for at least 8 to 10 seconds until the
computer turns off. Then restart your computer.

26

If a program is designed for an earlier
Microsoft

®

Windows® operating system —

Run the Program Compatibility Wizard. The
Program Compatibility Wizard configures a
program so that it runs in an environment
similar to non-Windows Vista

®

operating system

environments.

Click 1. Start

→ Control Panel→

Programs→ Use an older program with this
version of Windows.

In the welcome screen, click 2. Next.

Follow the instructions on the screen.3.

If a solid blue screen appears — Turn the
computer off. If you are unable to get a
response by pressing a key on your keyboard or
moving your pointer or mouse, press and hold
the power button for at least 8 to 10 seconds
until the computer turns off. Then restart your
computer.

Solving Problems

If you have other software problems —

Back up your files immediately.•

Use a virus-scanning program to check the •
hard drive or CDs.

Save and close any open files or programs •
and shut down your computer through the
Start

Check the software documentation or •
contact the software manufacturer for
troubleshooting information:

menu.

Ensure that the program is compatible –
with the operating system installed on
your computer.

Ensure that your computer meets the –
minimum hardware requirements needed
to run the software. See the software
documentation for information.

Ensure that the program is installed and –
configured properly.

Verify that the device drivers do not –
conflict with the program.

If necessary, uninstall and then reinstall –
the program.

27

Using Support Tools

Dell Support Center

The Dell Support Center helps you find
the service, support, and system-specific
information you need. For more information
about Dell Support Center and available support
tools, click the Services tab at support.dell.com.

Click the
application. The home page provides links to
access:

Self Help (Troubleshooting, Security, System •
Performance, Network/Internet, Backup/
Recovery, and Windows Vista

Alerts (technical support alerts relevant to •
your computer)

28

icon in the taskbar to run the

®

)

Assistance from Dell (Technical Support with •
DellConnect
and Tutorials, How-To Help with Dell on Call
and Online Scan with PCCheckUp)

About Your System (System Documentation, •
Warranty Information, System Information,
Upgrades & Accessories)

The top of the Dell Support Center home page
displays your system’s model number along with
its Service Tag and Express Service Code.

For more information about the Dell Support
Center, see the
hard drive or on the Dell Support website at

support.dell.com.

WARNING: To guard against the likelihood

of electric shock, laceration by moving fan
blades or other unexpected injuries, always
unplug your computer from the electrical
outlet before removing the cover.

™

, Customer Service, Training

Dell Technology Guide

on your

™

,

Using Support Tools

System Messages

If your computer has an issue or error, it may
display a System Message that will help you
identify the cause and action needed to resolve
the issue.

NOTE: If the message you received is not
listed in the following examples, see the
documentation for either the operating
system or the program that was running
when the message appeared. Alternatively
you could see the Service Manual on the
Dell Support website at support.dell.com
or see “Contacting Dell” on page 43 for
assistance.

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support — The computer failed to complete

the boot routine three consecutive times for the
same error (see “Contacting Dell” on page 43
for assistance).

CMOS checksum error — Possible motherboard
failure or RTC battery low. Battery needs
replacement. See the Service Manual on the
Dell Support website at support.dell.com or see
“Contacting Dell” on page 43 for assistance.

CPU fan failure — CPU fan has failed. CPU fan
needs replacement. See the Service Manual on
the Dell Support website at support.dell.com.

Hard-disk drive failure — Possible hard disk
drive failure during HDD POST (see “Contacting
Dell” on page 43 for assistance).

Hard-disk drive read failure — Possible hard
disk drive failure during HDD boot test (see
“Contacting Dell” on page 43 for assistance).

Keyboard failure — Replace keyboard or check
the cable for loose connection.

No boot device available — No bootable
partition on hard disk drive, the hard disk drive
cable is loose, or no bootable device exists.

29

Using Support Tools

If the hard drive is your boot device, ensure •
that the cables are connected and that the
drive is installed properly and partitioned as
a boot device.

Enter system setup and ensure that the boot •
sequence information is correct (see the
Service Manual on the Dell Support website
at support.dell.com).

No timer tick interrupt — A chip on the system
board might be malfunctioning or motherboard
failure (see the Service Manual on the Dell
Support website at support.dell.com or see
“Contacting Dell” on page 43 for assistance).

USB over current error — Disconnect the USB
device. Your USB device needs more power for
it to function properly. Use an external power
source to connect the USB device, or if your
device has two USB cables, connect both of
them.

NOTICE - Hard Drive SELF MONITORING
SYSTEM has reported that a parameter
has exceeded its normal operating range.

30

Dell recommends that you back up your data
regularly. A parameter out of range may or may
not indicate a potential hard drive problem —

S.M.A.R.T error, possible hard disk drive failure.
This feature can be enabled or disabled in the
BIOS setup (see “Contacting Dell” on page 43
for assistance).

Hardware Troubleshooter

If a device is either not detected during
the operating system setup or is detected
but incorrectly configured, you can use the
Hardware Troubleshooter to resolve the
incompatibility.

To start the Hardware Troubleshooter:

Click 1. Start

Type 2. hardware troubleshooter in
the search field and press <Enter> to start
the search.

In the search results, select the option that 3.
best describes the problem and follow the
remaining troubleshooting steps.

→ Help and Support.

Using Support Tools

Dell Diagnostics

If you experience a problem with your
computer, perform the checks in “Lockups and
Software Problems” on page 25 and run the
Dell Diagnostics before you contact Dell for
technical assistance.

It is recommended that you print these
procedures before you begin.

NOTE: Dell Diagnostics works only on
Dell computers.

NOTE: The
is optional and may not ship with your
computer.

See the System Setup section in the Service
Manual to review your computer’s configuration
information, and ensure that the device that
you want to test displays in the system setup
program and is active.

Start the Dell Diagnostics from your hard drive
or from the

Drivers and Utilities

Drivers and Utilities

media

media.

Starting Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden
diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a
screen image, see “Contacting Dell” on
page 43.

Ensure that the computer is connected to an 1.
electrical outlet that is known to be working
properly.

Turn on (or restart) your computer.2.

When the DELL3.

™

logo appears, press <F12>
immediately. Select Diagnostics from the
boot menu and press <Enter>.

NOTE: If you wait too long and the operating
system logo appears, continue to wait until
you see the Microsoft

®

Windows® desktop;

then, shut down your computer and try again.

NOTE: If you see a message stating that no
diagnostics utility partition has been found,
run the Dell Diagnostics from the

and Utilities

media.

Drivers

31

Using Support Tools

Press any key to start the Dell Diagnostics 4.
from the diagnostics utility partition on your
hard drive.

Starting Dell Diagnostics From the Drivers and
Utilities Media

Insert the1.

Drivers and Utilities

media.

Shut down and restart the computer. 2.
When the DELL logo appears, press <F12>
immediately.

NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft

®

Windows®
desktop; then, shut down your computer
and try again.

NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.

When the boot device list appears, highlight 3.
CD/DVD/CD-RW and press <Enter>.

32

Select the 4. Boot from CD-ROM option from
the menu that appears and press <Enter>.

Type 1 to start the CD menu and press 5.
<Enter> to proceed.

Select 6. Run the 32 Bit Dell Diagnostics from
the numbered list. If multiple versions are
listed, select the version appropriate for your
computer.

When the Dell Diagnostics 7. Main Menu
appears, select the test you want to run.

System Recovery Options

You can restore your operating system in the
following ways:

System • Restore returns your computer to an
earlier operating state without affecting data
files. Use System Restore as the first solution
for restoring your operating system and
preserving data files.

Dell • Factory Image Restore returns your hard
drive to the operating state it was in when
you purchased the computer. This procedure
permanently delete all data on the hard drive
and remove any programs installed after
you received the computer. Use Dell Factory
Image Restore only if System Restore did not
resolve your operating system problem.

If you received an Operating System disc with •
your computer, you can use it to restore your
operating system. However, using the Operating
System disc also deletes all data on the hard

drive. Use the disc only if System Restore did
not resolve your operating system problem.

System Restore

The Windows operating systems provide
a System Restore option which allows
you to restore your computer to an earlier
operating state (without affecting data files) if
changes to the hardware, software, or other
system settings have left the computer in an
undesirable operating state. Any changes that
System Restore makes to your computer are
completely reversible.

CAUTION: Make regular backups of your
data files. System Restore does not monitor
your data files or recover them.

NOTE: The procedures in this document
were written for the Windows default view,
so they may not apply if you set your Dell
computer to the Windows Classic view.

™

33

System Recovery Options

Starting System Restore

Click 1. Start

In the 2. Start Search box, type System
Restore and press <Enter>.

NOTE: The User Account Control window
may appear. If you are an administrator on
the computer, click Continue; otherwise,
contact your administrator to continue the
desired action.

Click 3. Next and follow the remaining prompts
on the screen.

In the event that System Restore did not resolve
the issue, you may undo the last system restore.

Undoing the Last System Restore

NOTE: Before you undo the last system

restore, save and close all open files, and
exit any open programs. Do not alter, open,
or delete any files or programs until the
system restoration is complete.

.

34

Click 1. Start

In the 2. Start Search box, type System
Restore and press <Enter>.

Click 3. Undo my last restoration and click
Next.

.

Dell Factory Image Restore

CAUTION: Using Dell Factory Image

Restore permanently deletes all data on
the hard drive and removes any programs
or drivers installed after you received
your computer. If possible, back up the
data before using these options. Use Dell
Factory Image Restore only if System
Restore did not resolve your operating
system problem.

NOTE: Dell Factory Image Restore may
not be available in certain countries or on
certain computers.

System Recovery Options

Use Dell Factory Image Restore only as the
last method to restore your operating system.
These options restore your hard drive to the
operating state it was in when you purchased
the computer. Any programs or files added
since you received your computer—including
data files—are permanently deleted from
the hard drive. Data files include documents,
spreadsheets, e-mail messages, digital photos,
music files, and so on. If possible, back up all
data before using Factory Image Restore.

Dell Factory Image Restore

Turn on the computer. When the Dell logo 1.
appears, press <F8> several times to access
the Vista Advanced Boot Options Window.

Select 2. Repair Your Computer.

The 3. System Recovery Options window
appears.

Select a keyboard layout and click 4. Next.

To access the recovery options, log on as a 5.
local user. To access the command prompt,
type administrator in the User name
field, then click OK.

Click 6. Dell Factory Image Restore. The Dell
Factory Image Restore welcome screen
appears.

NOTE: Depending upon your configuration,
you may need to select Dell Factory Tools,
then Dell Factory Image Restore.

Click 7. Next. The Confirm Data Deletion
screen appears.

CAUTION: If you do not want to proceed
with Factory Image Restore, click Cancel.

35

System Recovery Options

Click the checkbox to confirm that you want 8.
to continue reformatting the hard drive and
restoring the system software to the factory
condition, then click Next.

The restore process begins and may take
five or more minutes to complete. A message
appears when the operating system and
factory-installed applications have been
restored to factory condition.

Click 9. Finish to reboot the system.

Operating System Reinstallation

Before you Begin

If you are considering reinstalling the
Microsoft
correct a problem with a newly installed driver,
first try using Windows Device Driver Rollback.
If Device Driver Rollback does not resolve the
problem, then use System Restore to return
your operating system to the operating state
it was in before you installed the new device

36

®

Windows® operating system to

driver. See “Using Microsoft Windows System
Restore” on page 33.

CAUTION: Before performing the
installation, back up all data files on your
primary hard drive. For conventional hard
drive configurations, the primary hard drive
is the first drive detected by the computer.

To reinstall Windows, you need the following
items:

Dell Operating System

• media

Dell Drivers and Utilities

• media

NOTE: The
contains drivers that were installed during
the assembly of the computer. Use the
Dell Drivers and Utilities media to load any
required drivers. Depending on the region
from which you ordered your computer, or
whether you requested the media, the

Drivers and Utilities
System

computer.

Dell Drivers and Utilities

media and

media may not ship with your

media

Dell

Operating

System Recovery Options

Reinstalling Windows Vista

®

The reinstallation process can take 1 to 2 hours
to complete. After you reinstall the operating
system, you must also reinstall the device
drivers, virus protection program, and other
software.

Save and close any open files and exit any 1.
open programs.

Insert the 2.

Operating System

disc.

Click 3. Exit if the Install Windows message
appears.

Restart the computer.4.

When the DELL logo appears, press <F12> 5.
immediately.

NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft

®

Windows®
desktop; then, shut down your computer
and try again.

NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.

When the boot device list appears, highlight 6.
CD/DVD/CD-RW Drive and press <Enter>.

Press any key to 7. Boot from CD-ROM.
Follow the instructions on the screen to
complete the installation.

37

Getting Help

If you experience a problem with your computer,
you can complete the following steps to
diagnose and troubleshoot the problem:

See “Solving Problems” on page 1. 22 for
information and procedures that pertain to
the problem your computer is experiencing.

See “Dell Diagnostics” on page 2. 31 for
procedures on how to run Dell Diagnostics.

Fill out the “Diagnostic Checklist” on 3.
page 42.

Use Dell’s extensive suite of online services 4.
available at Dell Support (support.dell.com)
for help with installation and troubleshooting
procedures. See “Online Services” on
page 39 for a more extensive list of Dell
Support online.

If the preceding steps have not resolved the 5.
problem, see “Contacting Dell” on page 43.

38

NOTE: Call Dell Support from a telephone
near or at the computer so that the support
staff can assist you with any necessary
procedures.

NOTE: Dell’s Express Service Code system
may not be available in all countries.

When prompted by Dell’s automated telephone
system, enter your Express Service Code to
route the call directly to the proper support
personnel. If you do not have an Express
Service Code, open the Dell Accessories folder,
double-click the Express Service Code icon, and
follow the directions.

NOTE: Some of the following services
are not always available in all locations
outside the continental U.S. Call your local
Dell representative for information on
availability.

Getting Help

Technical Support and Customer Service

Dell’s support service is available to answer
your questions about Dell hardware. Our
support staff uses computer-based diagnostics
to provide fast, accurate answers.

To contact Dell’s support service, see
“Before You Call” on page 42 and then see the
contact information for your region or go to

support.dell.com.

DellConnect™

DellConnect is a simple online access tool that
allows a Dell service and support associate to
access your computer through a broadband
connection, diagnose your problem, and repair it
all under your supervision. For more information,
go to support.dell.com and click DellConnect.

Online Services

You can learn about Dell products and services
on the following websites:

www.dell.com•

www.dell.com/ap• (Asian/Pacific countries

only)

www.dell.com/jp• (Japan only)

www.euro.dell.com• (Europe only)

www.dell.com/la• (Latin American and

Caribbean countries)

www.dell.ca• (Canada only)

You can access Dell Support through the
following websites and e-mail addresses:

Dell Support websites

support.dell.com•

support.jp.dell.com• (Japan only)

support.euro.dell.com• (Europe only)

39

Getting Help

Dell Support e-mail addresses

[email protected]•

[email protected]•

[email protected]• (Latin America and

Caribbean countries only)

[email protected]• (Asian/Pacific
countries only)

Dell Marketing and Sales e-mail addresses

[email protected]• (Asian/Pacific
countries only)

[email protected]• (Canada only)

Anonymous file transfer protocol (FTP)

ftp.dell.com•

Log in as user: anonymous, and use your
e-mail address as your password.

AutoTech Service

Dell’s automated support service–AutoTech–
provides recorded answers to the questions

40

most frequently asked by Dell customers about
their portable and desktop computers.

When you call AutoTech, use your touch-tone
telephone to select the subjects that correspond
to your questions. For instructions on accessing
the telephone number to call your region, see
“Contacting Dell” on page 43.

Automated Order-Status Service

To check on the status of any Dell products
that you have ordered, you can go to
support.dell.com, or you can call the automated
order-status service. A recording prompts you for
the information needed to locate and report on
your order. For the telephone number to call your
region, see “Contacting Dell” on page 43.

If you have a problem with your order, such as
missing parts, wrong parts, or incorrect billing,
contact Dell for customer assistance. Have your
invoice or packing slip handy when you call. For
the telephone number to call for your region,
see “Contacting Dell” on page 43.

Getting Help

Product Information

If you need information about additional
products available from Dell, or if you would like
to place an order, visit the Dell website at
www.dell.com. For the telephone number to call
for your region or to speak to a sales specialist,
see “Contacting Dell” on page 43.

Returning Items for Repair Under Warranty or for Credit

Prepare all items being returned, whether for
repair or credit, as follows:

Call Dell to obtain a Return Material 1.
Authorization Number, and write it clearly
and prominently on the outside of the box.

For the telephone number to call for your 2.
region, see “Contacting Dell” on page 43.

Include a copy of the invoice and a letter 3.
describing the reason for the return.

Include a copy of the Diagnostics Checklist 4.
(see “Diagnostic Checklist” on page 42),

indicating the tests that you have run and
any error messages reported by the Dell
Diagnostics (see “Dell Diagnostics” on
page 31).

Include any accessories that belong with 5.
the item(s) being returned (power cables,
software, guides, and so on) if the return is
for credit.

Pack the equipment to be returned in the 6.
original (or equivalent) packing materials.

You are responsible for paying shipping 7.
expenses. You are also responsible for
insuring any product returned, and you
assume the risk of loss during shipment to
Dell. Collect On Delivery (C.O.D.) packages
are not accepted.

Returns that are missing any of the 8.
preceding requirements will be refused at
Dell’s receiving dock and returned to you.

41

Getting Help

Before You Call

NOTE: Have your Express Service Code

ready when you call. The code helps Dell’s
automated-support telephone system direct
your call more efficiently. You may also be
asked for your Service Tag (located on the
top of your computer).

Remember to fill out the following Diagnostics
Checklist. If possible, turn on your computer
before you call Dell for assistance and call from
a telephone at or near the computer. You may be
asked to type some commands at the keyboard,
relay detailed information during operations, or
try other troubleshooting steps possible only at
the computer itself. Ensure that the computer
documentation is available.

42

Diagnostic Checklist

Name:•

Date:•

Address:•

Phone number:•

Service Tag (bar code on the back or bottom •
of the computer):

Express Service Code:•

Return Material Authorization Number (if •
provided by Dell support technician):

Operating system and version:•

Devices:•

Expansion cards:•

Are you connected to a network? Yes /No•

Network, version, and network adapter:•

Programs and versions:•

Getting Help

See your operating system documentation
to determine the contents of the computer’s
start-up files. If the computer is connected to
a printer, print each file. Otherwise, record the
contents of each file before calling Dell.

Error message, beep code, or diagnostic •
code:

Description of problem and troubleshooting •
procedures you performed:

Contacting Dell

For customers in the United States, call
800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active
Internet connection, you can find contact
information on your purchase invoice,
packing slip, bill, or Dell product catalog.

Dell provides several online and telephone­based support and service options. Availability
varies by country and product, and some
services may not be available in your area.

To contact Dell for sales, technical support, or
customer service issues:

Visit 1. support.dell.com.

Verify your country or region in the 2. Choose
A Country/Region drop-down menu at the
bottom of the page.

Click 3. Contact Us on the left side of the page.

Select the appropriate service or support link 4.
based on your need.

Choose the method of contacting Dell that is 5.
convenient for you.

43

Finding More Information and Resources

If you need to: See:

reinstall your operating system. your

find your system model number. the back of your computer.

run a diagnostic program for your computer,
reinstall desktop system software, or update
drivers for your computer, and readme files.

learn more about your operating system,
maintaining peripherals, RAID, Internet,
Bluetooth

upgrade your computer with new or additional
memory, or a new hard drive.

reinstall or replace a worn or defective part.

®

, networking, and e-mail.

44

Operating System

the

Drivers and Utilities

NOTE: Drivers and documentation updates
can be found on the Dell
at support.dell.com.

the Dell Technology Guide available on your
hard drive.

the Service Manual on the Dell Support website
at support.dell.com.

NOTE: In some countries, opening and
replacing parts of your computer may void
your warranty. Check your warranty and
return policies before working inside your
computer.

disc.

disc.

™

Support website

If you need to: See:

find safety best practices information for your
computer.

review Warranty information, Terms and
Conditions (U.S. only), Safety instructions,
Regulatory information, Ergonomics
information, and End User License Agreement.

find your Service Tag/Express Service Code—
You must use the Service Tag to identify your
computer on support.dell.com or to contact
technical support.

find drivers and downloads.

access technical support and product help.

check on your order status for new purchases.

find solutions and answers to common
questions.

locate information for last-minute updates
about technical changes to your computer or
advanced technical-reference material for
technicians or experienced users.

Before working inside your computer, read
the safety information that shipped with your
computer. For additional safety best practices
information, see the Regulatory Compliance
Homepage at www.dell.com/regulatory_
compliance.

the top of your computer.

the Dell Support website at

support.dell.com.

Finding More Information and Resources

45

Specifications

Computer Model

Studio XPS

™

435MT

This section provides information that you may
need when setting up, updating drivers for, and
upgrading your computer.

NOTE: Offerings may vary by region.
For more information regarding the
configuration of your computer, click
Start

→ Help and Support and select
the option to view information about your
computer.

Processor

Type Intel

®

Core™ i7

L2 cache up to 1 MB

L3 cache 8 MB

46

Drives

Externally accessible two 5.25-inch drive

bays for SATA
DVD+/-RW Super
Multi Drive or Blu-ray

™

Disc

combo or
Blu-ray Disc RW
optical drive

one 3.5 inch bay for a
FlexBay drive

Internally accessible two 3.5-inch drive

bays for SATA hard
drives

Specications

Memory

Connectors six internally-

accessible DDR3
DIMM sockets

Capacities 1 GB and 2 GB

Memory type 1066-MHz or

1333-MHz DDR3
DIMM; non-ECC
memory only

Minimum 2 GB

Maximum 12 GB

NOTE: For instructions on upgrading your
memory, see the Service Manual on the
Dell Support website at support.dell.com.

Computer Information

System chipset Intel X58 + ICH10

Data bus width 20 bits

DRAM bus width 192 bits

Processor address
bus width

RAID support RAID 0 (striping)

BIOS chip (NVRAM) 16 Mb

Expansion Bus

Bus types PCI Express x1

Bus speeds

20 bits

RAID 1 (mirroring)

PCI Express x16 (2.0)

SATA 2.0 and USB 2.0

47

Specications

Expansion Bus

PCI Express x1 slot •

bi-directional
speed - 500 MB/s

x16 slot •
bi-directional
speed - 16 GB/s

SATA 1.5 Gbps and 3.0

Gbps

USB 480 Mbps high

speed, 12 Mbps full
speed, and 1.2 Mbps
low speed

PCI Express x1

Connectors three

Connector size 36-pin connectors

Connector data
width (maximum)

1 PCI Express lane

48

Expansion Bus

PCI Express x16

Connectors one

Connector size 164 pins connectors

Connector data
width (maximum)

Video

Discrete PCI Express x16 card

Audio

Type Integrated 7.1

16 PCI Express lane

channel, High
Definition Audio with
S/PDIF support

Specications

System Board Connectors

Chassis fan one 3-pin connector

Front panel audio
HDA header

Front panel control one 10-pin connector

Internal USB device four 10-pin connectors

Memory six 240-pin connectors

PCI Express x1 three 36-pin

PCI Express x16 one 164-pin connector

Power one 24-pin connector

Power 12 V one 8-pin connector

Processor 1366 pins

one 10-pin connector

connectors

System Board Connectors

Processor fan one 4-pin connector

Serial ATA four 7-pin connectors

S/PDIF out one 6-pin connector

Front IEEE 1394
header

Physical

Height 36.2 cm (14.2 inches)

Width 17.0 cm (6.7 inches)

Depth 43.5 cm (17.1 inches)

Weight 7.45 kgs

one 10-pin connector

49

Specications

External connectors

Network adapter RJ45 connector

USB four front-panel and

four back-panel
USB 2.0-compliant
connectors

Audio six connectors for 7.1

support

S/PDIF one S/PDIF

connector

eS ATA one back-panel

connector

IEEE 1394 one front-panel and

one back-panel 6-pin
serial connector

50

Power

DC Power Supply

Wattage 360 W

Maximum heat
dissipation

Voltage 115/230 V ac. 50/60 Hz,

Coin-cell battery 3-V CR2032 lithium coin

75 W (300 W PSU) 188.5 W
(350 W PSU)

NOTE: Heat
dissipation is
calculated by using
the power supply
wattage rating.

10.0 A/5.0 A

cell

Specications

Computer Environment

Temperature ranges:

Operating 10° to 35° C

Storage – 40° to 70° C

Relative

20% to 80% (noncondensing)
humidity
(maximum):

Maximum vibration (using a random-vibration
spectrum that simulates user environment):

Operating 5 to 350 Hz at 0.0002 G2/Hz

Storage 5 to 500 Hz at 0.001 to 0.01

G2/Hz

Maximum shock (measured with hard drive
in head-parked position and a 2-ms half-sine
pulse):

Computer Environment

Operating 40 G +/- 5% with pulse

duration of 2 msec +/- 10%
(equivalent to 20 inches/ sec
[51 cm/sec])

Storage 105 G +/- 5% with pulse

duration of 2 msec +/- 10%
(equivalent to 50 inches/ sec
[127 cm/sec])

Altitude
(maximum):

Operating

Storage

Airborne
contaminant

–

15.2 to 3048 m

–

(

50 to 10,000 ft)

–

15.2 to 10,668 m

–

(

50 to 35,000 ft)

G2 or lower as defined by
ISA-S71.04-1985

level

51

Appendix

Macrovision Product Notice

This product incorporates copyright protection
technology that is protected by method claims
of certain U.S. patents and other intellectual
property rights owned by Macrovision
Corporation and other rights owners. Use of
this copyright protection technology must be
authorized by Macrovision Corporation, and is
intended for home and other limited viewing
uses only unless otherwise authorized by
Macrovision Corporation. Reverse engineering
or disassembly is prohibited.

52

Index

A

AutoTech 40

B

backups

creating 21

C

calling Dell 42

CDs, playing and creating 20

chipset 47

computer capabilities 20

connect(ing)

displays 6

optional network cable 8

to the Internet 11

using dial-up 11

via DSL 11

via WLAN 11

conserving energy 21

Contacting Dell online 43

customer service 39

customizing

your desktop 20

your energy settings 21

D

data, backing up 21

DellConnect 39

Dell Diagnostics 31

Dell Factory Image Restore 33

Dell Support Center 28

Dell support website 45

53

Index

Dell Technology Guide

for futher information 44

Diagnostic Checklist 42

drivers and downloads 45

DVDs, playing and creating 20

E

eject button 15

email addresses

for technical support 40

energy

conserving 21

expansion bus 47

F

finding more information 44

front-side connectors 14

FTP login, anonymous 40

54

H

hard drive

type 46

hard drive activity light 15

hardware problems

diagnosing 30

Hardware Troubleshooter 30

HDMI

display 6

headphone

front connector 15

help

getting assistance and support 38

I

IEEE 1394 connector 15, 18

Internet connection 11

Index

ISP

Internet Service Provider 11

L

line-in connector 15

M

memory problems

solving 25

memory support 47

microphone connector 15

N

network connection

fixing 23

network connector

location 18

network speed

testing 22

O

optical audio connector

S/PDIF connection 19

order status 40

P

power button and light 15

power connector 17

power problems, solving 23

problems, solving 22

processor 46

products

information and purchasing 41

R

reinstalling Windows 33

resources, finding more 44

restoring factory image 34

55

Index

S

security cable slot 17

shipping products

for return or repair 41

software features 20

software problems 25

solving problems 22

S/PDIF connector 19

specifications 46

support email addresses 40

support sites

worldwide 39

system board connectors 49

System Messages 29

system reinstall options 33

System Restore 33

56

T

technical support 39

temperature

operating and storage ranges 51

U

USB 2.0

back connectors 19

front connectors 16

W

warranty returns 41

Windows, reinstalling 33

Windows Vista

Program Compatibility Wizard 26

reinstalling 37

setup 10

wireless network connection 22

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