Dell D410 User Manual

0 (0)
Dell™ Latitude™ D410

Quick Reference Guide

Model PP06S
www.dell.com | support.dell.com
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the double-click the
and Support Center
User’s Guide
, and then click
icon on your Microsoft® Windows® desktop, or click the
User and system guides
If you purchased a Dell™ n Series computer, any references in this document to Microsoft
User’s Guide
).
(depending on your operating system,
Start
button, click
®
Windows®
Help
operating systems are not applicable.
The
Drivers and Utilities
CD and
Operating System
CD are optional and may not ship with all computers.
_________________
Information in this document is subject to change without notice. © 2004 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and Latitude are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks
of Microsoft Corporation; Intel and Pentium are registered trademarks of Intel Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model PP06S
November 2004 P/N D5173 Rev. A00

Contents

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Setting Up Your Computer
About Your Computer
Front View Left View Right View Back View
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Bottom View
Using a Battery
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Battery Performance
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Checking the Battery Charge Charging the Battery Removing a Battery Installing a Battery Storing a Battery
Solving Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Notebook System Software (NSS) Lockups and Software Problems Running the Dell Diagnostics
. . . . . . . . . . . . . . . . . . . . . . . . 16
. . . . . . . . . . . . . . . . . . . . . 19
. . . . . . . . . . . . . . . . . . . . . . 20
. . . . . . . . . . . . . . . . . . . . . . . . 22
Contents 3
4 Contents
FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm

Finding Information

NOTE: Some features may not be available for your computer or in certain countries. NOTE: Additional information may ship with your computer.
What Are You Looking For? Find It Here
• A diagnostic program for my computer
• Drivers for my computer
• My computer documentation
• My device documentation
• Notebook System Software (NSS)
Drivers and Utilities CD (also known as ResourceCD)
Documentation and drivers are already installed on your computer. You can use the CD to
Dell Diagnostics
, or access your documentation.
reinstall drivers
Readme files may be included on your CD to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.
, run the
• Warranty information
• Terms and Conditions (U.S. only)
• Safety instructions
• Regulatory information
• Ergonomics information
• End User License Agreement
DELL CONFIDENTIAL – PRELIMINARY 12/8/04 – FOR PROOF ONLY
NOTE: Drivers and documentation updates can be found at
support.dell.com.
NOTE: The Drivers and Utilities CD is optional and may not
ship with your computer.
Dell™ Product Information Guide
Quick Reference Guide 5
FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm
What Are You Looking For? Find It Here
• How to remove and replace parts
• Specifications
• How to configure system settings
• How to troubleshoot and solve problems
User’s Guide
Microsoft® Windows® XP Help and Support Center
1 2
The User’s Guide is also available on the
Utilities
NOTE: The Drivers and Utilities CD is optional and may not
ship with your computer.
• Service Tag and Express Service Code
• Microsoft Windows License Label
www.dell.com | support.dell.com
Service Tag and Microsoft Windows License
These labels are located on
• Use the Service Tag to
• Enter the Express Service Code to direct your call when
Click the Click
Start
button and click
User’s and system guides
Help and Support
and click
User’s guides
.
.
Drivers and
CD
.
the bottom of
your computer.
identify your computer when you
support.dell.com
use or contact technical support.
contacting technical support. The Express Service Code may not be available in certain countries.
DELL CONFIDENTIAL – PRELIMINARY 12/8/04 – FOR PROOF ONLY
6 Quick Reference Guide
FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm
What Are You Looking For? Find It Here
• Solutions — Troubleshooting hints and tips, articles from technicians, online courses, frequently asked questions
• Community — Online discussion with other Dell customers
• Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system
Dell Support Website — support.dell.com
NOTE: Select your region to view the appropriate
support site.
NOTE: Corporate, government, and education customers
can also use the customized Dell Premier Support website at premier.support.dell.com. The website may not be available in all regions.
• Customer Care — Contact information, service call and order status, warranty, and repair information
• Service and support — Service call status and support history, service contract, online discussions with technical support
• Reference — Computer documentation, details on my computer configuration, product specifications, and white papers
• Downloads — Certified drivers, patches, and software updates
• Notebook System Software (NSS)— If you reinstall the operating system for your computer, you should also reinstall the NSS utility. NSS provides critical updates for your operating system and support for Dell™
3.5-inch USB floppy drives, Intel
®
Pentium®M processors, optical drives, and USB devices. NSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.
To download Notebook System Software:
1
Go to
support.dell.com
2
Enter your Service Tag or product model.
3
In the
Download Category
4
Select the operating system and operating system language for your computer, and click
5
Under Select a Device, scroll to
Configuration Utilities System Software
and click
Downloads
drop-down menu, click
Submit
System and
, and click
Dell Notebook
.
DELL CONFIDENTIAL – PRELIMINARY 12/8/04 – FOR PROOF ONLY
.
All
.
.
Quick Reference Guide 7
FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm
What Are You Looking For? Find It Here
• How to use Windows XP
• Documentation for my computer
• Documentation for devices (such as a modem)
• How to reinstall my operating system
www.dell.com | support.dell.com
Windows Help and Support Center
1 2
3 4
Operating System CD
The operating system is already installed on your computer. To reinstall your operating system, use the Operating System CD. See " instructions.
Click the Type a word or phrase that describes your problem and
click the arrow icon. Click the topic that describes your problem. Follow the instructions on the screen.
Start
button and click
Help and Support
Reinstalling Windows XP
After you reinstall your operating system, use the
Drivers and Utilities
to reinstall drivers for the devices that came with your computer.
Your operating system product key label is located on your computer.
.
" for
CD

Setting Up Your Computer

CAUTION: Before you perform the following procedures, see the safety instructions in the Product
Information Guide.
1
Unpack the accessories box.
2
Set aside the contents of the accessories box, which you will need to complete your computer setup.
The accessories box also contains user documentation and any software or additional hardware (such as PC Cards, drives, or batteries) that you have ordered.
3
Connect the AC adapter to the AC adapter connector on the computer and to the electrical outlet.
DELL CONFIDENTIAL – PRELIMINARY 12/8/04 – FOR PROOF ONLY
8 Quick Reference Guide
NOTE: The color of your CD varies based on the operating
system you ordered.
NOTE: The Operating System CD is optional and may not
ship with your computer.
FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm
CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and
power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.
NOTICE: When using the AC adapter, secure the cable so that the cable is not pulled, tangled, stepped
on, or crushed by objects such as chair legs or desk supports.
NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the
cable itself, and pull firmly but gently to avoid damaging the cable. When you wrap the AC adapter cable, ensure that you follow the angle of the connector on the AC adapter to avoid damaging the cable.
NOTE: Do not connect the computer to the docking device until the computer has been turned on and
shut down at least once.
DELL CONFIDENTIAL – PRELIMINARY 12/8/04 – FOR PROOF ONLY
Quick Reference Guide 9
4
Open the computer display and press the power button to turn on the computer.
www.dell.com | support.dell.com
FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm
power button
DELL CONFIDENTIAL – PRELIMINARY 12/8/04 – FOR PROOF ONLY
10 Quick Reference Guide

About Your Computer

FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm
See your online (depending on your operating system), either double-click the click the following items address some of the more commonly asked questions about the computer.
Modem and network adapter:
10/100/1000 Ethernet network adapter on the system board. For connector locations, see "Back View" on page 14. For more information on ports and connectors, see "About Your Computer" in your online
Battery life and usage:
certain types of operations, such as extended wireless operation, can significantly reduce battery life and operating time.
For more information about battery performance and usage, see "Using a Battery" on page 15.
For more information about conserving power, see your
Dell D/Bay:
User’s Guide
Docking devices:
• Station, and the Dell D/Port Advanced Port Replicator.
NOTE: Docking devices may not be available in all countries.
For information on your optional docking device, see the documentation that
For information on obtaining optimal performance when using a docking device with this
User’s Guide
Start
button, click
For information on the Dell D/Bay and the devices it supports, see your online
.
accompanied the device.
computer, see "Solving Problems" in your online
for detailed information about your computer. To access the
Help and Support Center
The computer may include both a v.92 56K modem and a
User’s Guide
Various batteries are available for use with your computer. Performing
Your computer supports the Dell™ Media Base, the Dell D/Dock Expansion
.
, and then click
User’s Guide
User and system guides
User’s Guide
User’s Guide
User’s Guide
icon on your desktop, or
.
.
. The
DELL CONFIDENTIAL – PRELIMINARY 12/8/04 – FOR PROOF ONLY
Quick Reference Guide 11
Front View
www.dell.com | support.dell.com
FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm
1
2
12
3
11
4
10
5
9
6
8
DELL CONFIDENTIAL – PRELIMINARY 12/8/04 – FOR PROOF ONLY
12 Quick Reference Guide
1 display latch 7 touch pad 2 display 8 track stick/touch pad buttons 3 volume control
buttons
4 device status lights 10 speaker 5 mute button 11 power button 6 keyboard 12 keyboard and wireless status
9 track stick
lights
7
Left View
FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm
41
3
2
1 security cable slot 4 air vents 2
D/Bay connector
USB connector
3
56
5 infrared sensor 6 air vents
DELL CONFIDENTIAL – PRELIMINARY 12/8/04 – FOR PROOF ONLY
Quick Reference Guide 13
Right View
www.dell.com | support.dell.com
FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm
1 234
Back View
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store
your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
NOTICE: To avoid damaging the computer, wait 5 seconds after you turn off the computer before you
disconnect an external device.
DELL CONFIDENTIAL – PRELIMINARY 12/8/04 – FOR PROOF ONLY
14 Quick Reference Guide
1 hard drive 3 PC Card slot 2 smart card slot 4 audio connectors (2)
123456
1 network connector (RJ-45) 4 video connector 2 modem connector (RJ-11) 5 AC adapter connector 3 USB connector (2) 6 air vents
Bottom View
FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm
1
8
7
2
3 4
5
6
1 battery-bay latch releases (2) 5 hard drive 2 charge-gauge status button 6 Media Base docking-device
connector
3 battery charge gauge 7 memory module/coin-cell
battery cover
4 battery 8
fan air vents

Using a Battery

Battery Performance
CAUTION: Before you perform the following procedures, see the safety instructions in the Product
Information Guide.
NOTE: For more information about the Dell warranty for your computer, see the Product Information
Guide or separate paper warranty document that shipped with your computer.
DELL CONFIDENTIAL – PRELIMINARY 12/8/04 – FOR PROOF ONLY
Quick Reference Guide 15
For optimal computer performance and to help preserve BIOS settings, operate your Dell™ computer with the battery installed at all times. Use a battery to run the computer when it is not connected to an electrical outlet. One battery is supplied as standard equipment in the battery bay. Battery operating time varies depending on operating conditions.
NOTE: Battery operating time (the time it can hold a charge) decreases over time. Depending on how
often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer.
Operating time is significantly reduced when you perform operations including, but not limited to, the following:
Using optical drives, such as DVD or CD drives
www.dell.com | support.dell.com
Using wireless-network communications devices, PC Cards, or USB devices
Using high-brightness display settings, 3D screen savers, or other power-intensive programs such as 3D games
Running the computer in maximum performance mode
NOTE: It is recommended that you connect your computer to an electrical outlet when it is writing to a
CD or DVD.
You can check the battery charge by pressing the battery-charge status button on the battery. You can also set power management options to alert you when the battery charge is low.
CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the
battery only with a compatible battery purchased from Dell. The lithium-ion battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.
FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm
CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a
charge, call your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery. See "Battery Disposal" in the Product Information Guide.
CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture,
incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or equipment damage.
Checking the Battery Charge
The Dell QuickSet Battery Meter, the Microsoft® Windows® the battery charge gauge and health gauge, and the low-battery warning provide information on the battery charge.
Dell QuickSet Battery Meter
If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter.
Battery Meter
The in your computer.
DELL CONFIDENTIAL – PRELIMINARY 12/8/04 – FOR PROOF ONLY
16 Quick Reference Guide
Power Meter
window and icon,
window displays status, charge level, and charge completion time for the battery
FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm
NOTE: You can use your optional Media Base to charge the computer battery when the Media Base is in
standalone mode, or when the computer is docked in the Media Base. The additional power from the battery in the Media Base is available for computer usage once you dock the computer.
In addition, when your computer is connected to the Media Base or other docking device (docked), the
Battery Meter
window includes a
Dock Battery
tab, which displays the charge level and current
status of the battery in the battery bay of the Media Base or other docking device.
The following icons appear in the
• The computer or docking device is running on battery power.
• The battery is discharging.
• The computer or docking device is connected to an electrical outlet and running on AC power.
• The battery is charging.
• The computer or docking device is connected to an electrical outlet and running on AC power.
• The battery is fully charged and idle.
Battery Meter
window:
For more information about QuickSet, right-click the icon in the notification area (located in
Help
the lower-right corner of the Windows desktop), and click
.
Microsoft Windows Power Meter
The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, double-click the icon in the notification area. For more information about the tab, see your
Charge Gauge
User’s Guide
. If the computer is connected to an electrical outlet, a icon appears.
Power Meter
During the first 3 seconds after you press the status button on the battery charge gauge, the lights on the charge gauge indicate battery charge status. Each light represents approximately 20 percent of the total battery charge. For example, if the battery has 80 percent of its charge remaining, four of the lights are on. If no lights appear, the battery has no charge.
Health Gauge
The battery life span is largely determined by the number of times it is charged. After hundreds of charge and discharge cycles, batteries lose some charge capacity, or
battery health
. To check the battery health, press and hold the status button on the battery charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition, and more than 80 percent of its original charge capacity remains. Each light represents incremental degradation. If five lights appear, less than 60 percent of the charge capacity remains, and you should consider replacing the battery.
DELL CONFIDENTIAL – PRELIMINARY 12/8/04 – FOR PROOF ONLY
Quick Reference Guide 17
NOTE: When you press and hold the status button on the battery charge gauge for at least 3 seconds,
the charge-level lights first light to display the current charge status. Then they switch to battery health status where they represent incremental degradation when lit.
Low-Battery Warning
NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning.
Then connect the computer to an electrical outlet. If the battery runs completely out of power, hibernate mode begins automatically.
NOTE: You can use your optional Media Base to charge the computer battery when the Media Base is in
standalone mode, or when the computer is docked in the Media Base. The additional power from the battery in the Media Base is available for computer usage once you dock the computer.
www.dell.com | support.dell.com
A pop-up window warns you when the battery charge is approximately 90 percent depleted. For more information about low-battery alarms, see your
A low-battery warning occurs when the battery charge is approximately 90 percent depleted. The computer beeps once, indicating that minimal battery operating time remains. During that time, the speaker beeps periodically. The computer enters hibernate mode when the battery charge is at a critically low level.
Charging the Battery
NOTE: The AC adapter charges a completely discharged battery in approximately 2 hours with the
computer turned off. Charge time is longer with the computer turned on. You can leave the battery in the computer as long as you like. The battery’s internal circuitry prevents the battery from overcharging.
When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet, the computer checks the battery charge and temperature. If necessary, the AC adapter then charges the battery and maintains the battery charge.
If the battery is hot from being used in your computer or being in a hot environment, the battery may not charge when you connect the computer to an electrical outlet.
The battery is too hot to start charging if the light flashes alternately green and orange. Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature. Then connect the computer to an electrical outlet to continue charging the battery.
FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm
User’s Guide
.
Removing a Battery
CAUTION: Before performing the following procedures, disconnect the modem from the telephone
wall jack.
1
Ensure that the computer is turned off and disconnected from the electrical outlet.
2
If the computer is connected to the Media Base or other docking device (docked), undock it. See the documentation that came with your docking device for instructions.
DELL CONFIDENTIAL – PRELIMINARY 12/8/04 – FOR PROOF ONLY
18 Quick Reference Guide
FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm
3
Slide the battery-bay latch releases on the bottom of the computer, and then remove the battery from the bay.
Installing a Battery
Ensure that the computer is turned off. Slide the battery into the bay until the latch releases click.
Storing a Battery
Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully before you use it.

Solving Problems

Notebook System Software (NSS)
If you reinstall the operating system for your computer, you should also reinstall the NSS utility. This utility is available on the optional
www.support.dell.com
.
DELL CONFIDENTIAL – PRELIMINARY 12/8/04 – FOR PROOF ONLY
Drivers and Utilities
CD and on the Dell Support website at
Quick Reference Guide 19
FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm
To download the utility from the Dell Support website, go to the and select your computer model from the pull-down menu. Select the "System and Configuration Utilities," select your operating system and language, and then follow the posted instructions.
NSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy drives, Intel
®
operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.
NOTE: NSS is critical for the correct operation of USB devices, including the Dell D/Bay, D/Dock, D/Port,
and D/View devices.
www.dell.com | support.dell.com
Lockups and Software Problems
CAUTION: Before you perform the following procedures, see the safety instructions in the Product
Information Guide.
The computer does not start up
ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL
OUTLET
The computer stops responding
NOTICE: You might lose data if you are unable to perform an operating system shutdown.
Downloads
section of the website
Download Category
Pentium®M processors, optical drives, and USB devices. NSS is necessary for correct
TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.
A program stops responding
END THE PROGRAM
1
Press <Ctrl><Shift><Esc> simultaneously.
2
Click
Applications
3
Click the program that is no longer responding.
4
Click
End Task
DELL CONFIDENTIAL – PRELIMINARY 12/8/04 – FOR PROOF ONLY
20 Quick Reference Guide
.
.
FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm
A program crashes repeatedly
NOTE: Software usually includes installation instructions in its documentation or on a floppy or CD.
CHECK THE SOFTWARE DOCUMENTATION If necessary, uninstall and then reinstall the program.
A program is designed for an earlier Windows operating system
IF YOU ARE USING WINDOWS XP, RUN THE PROGRAM COMPATIBILITY WIZARD — The Program Compatibility Wizard configures a program so that it runs in an environment similar to non­Windows XP operating system environments.
1
Click the
Wizard
2
In the welcome screen, click
3
Follow the instructions on the screen.
Start
button, point to
.
All Programs→ Accessories
Next
.
, and then click
Program Compatibility
A solid blue screen appears
TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.
Other software problems
CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR
TROUBLESHOOTING INFORMATION
• Ensure that the program is compatible with the operating system installed on your computer.
• Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
BACK UP YOUR FILES IMMEDIATELY
USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPIES, OR CDS
SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE
MENU
Start
DELL CONFIDENTIAL – PRELIMINARY 12/8/04 – FOR PROOF ONLY
Quick Reference Guide 21
SCAN THE COMPUTER FOR SPYWARE — If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.
RUN THE DELL DIAGNOSTICS If all tests run successfully, the error condition is related to a software problem.
Running the Dell Diagnostics
www.dell.com | support.dell.com
CAUTION: Before you perform the following procedures, see the safety instructions located in the
Product Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "Solving Problems" (see your online
User’s Guide
assistance.
NOTICE: The Dell Diagnostics works only on Dell™ computers.
Start the Dell Diagnostics from either your hard drive or from the optional (also known as the
FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm
) and run the Dell Diagnostics before you contact Dell for technical
Drivers and Utilities
ResourceCD
).
CD
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
NOTE: If your computer cannot display a screen image, contact Dell.
1
Shut down the computer.
2
If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.
3
Connect the computer to an electrical outlet.
4
Turn on the computer. When the DELL™ logo appears, press <F12> immediately.
NOTE: If you cannot see anything on your display, hold down the mute button and press the computer’s
power button to begin the Dell Diagnostics. The computer automatically runs the Pre-boot System Assessment.
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell
Diagnostics from your optional Drivers and Utilities CD.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft
®
DELL CONFIDENTIAL – PRELIMINARY 12/8/04 – FOR PROOF ONLY
22 Quick Reference Guide
Windows® desktop. Then shut down your computer and try again.
FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm
5
When the boot device list appears, highlight
Diagnostics
and press <Enter>.
The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.
During the assessment, answer any questions that appear.
If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press <n>; to continue to the next test, press <y>; to retest the component that failed, press <r>.
If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell before continuing on to the Dell Diagnostics.
If the Pre-boot System Assessment completes successfully, you receive the message
Dell Diagnostic Utility Partition. Press any key to continue
6
Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard
.
drive.
Starting the Dell Diagnostics From the Optional Drivers and Utilities CD
1
Insert the
2
Shut down and restart the computer.
Drivers and Utilities
CD.
When the DELL logo appears, press <F12> immediately.
Booting
If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer
boots according to the devices specified in system setup.
3
When the boot device list appears, highlight
4
Select the
5
Select the
6
Ty p e 1 to start the
7
Ty p e 2 to start the Dell Diagnostics.
8
Select
CD/DVD/CD-RW Drive
Boot from CD-ROM
ResourceCD
option from the CD boot menu.
option from the menu that appears.
menu.
Run the 32 Bit Dell Diagnostics
CD/DVD/CD-RW Drive
and press <Enter>.
from the numbered list. If multiple versions are listed,
select the version appropriate for your computer.
9
When the Dell Diagnostics
DELL CONFIDENTIAL – PRELIMINARY 12/8/04 – FOR PROOF ONLY
Main Menu
appears, select the test you want to run.
Quick Reference Guide 23
Dell Diagnostics Main Menu
1
After the Dell Diagnostics loads and the option you want.
Option Function
Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes
Extended Test Performs a thorough check of devices. This test typically takes 1 hour or
www.dell.com | support.dell.com
Custom Test Tests a specific device. You can customize the tests you want to run.
Symptom Tree Lists the most common symptoms encountered and allows you to select a
2
If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.
If you cannot resolve the error condition, contact Dell.
NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,
technical support will ask for your Service Tag.
3
If you run a test from the described in the following table for more information.
FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm
Main Menu
and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly.
more and requires you to answer questions periodically.
test based on the symptom of the problem you are having.
Custom Test
or
Symptom Tree
screen appears, click the button for the
option, click the applicable tab
Tab Function
Results Displays the results of the test and any error conditions encountered.
Errors Displays error conditions encountered, error codes, and the problem
Help Describes the test and may indicate requirements for running the test.
Configuration Displays your hardware configuration for the selected device.
Parameters Allows you to customize the test by changing the test settings.
DELL CONFIDENTIAL – PRELIMINARY 12/8/04 – FOR PROOF ONLY
24 Quick Reference Guide
description.
The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.
FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm
4
When the tests are completed, if you are running the Dell Diagnostics from the
Utilities
5
When the tests are completed, close the test screen to return to the exit the Dell Diagnostics and restart the computer, close the
CD, remove the CD.
Main Menu
Main Menu
Drivers and
screen. To
screen.
DELL CONFIDENTIAL – PRELIMINARY 12/8/04 – FOR PROOF ONLY
Quick Reference Guide 25
www.dell.com | support.dell.com
FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm
DELL CONFIDENTIAL – PRELIMINARY 12/8/04 – FOR PROOF ONLY
26 Quick Reference Guide

Index

A
about your computer
back view, 13 bottom view, 14 front view, 11 left view, 12 right view, 13
B
battery
battery life and usage, 10 charge gauge, 16 charging, 17 checking the charge, 15 health gauge, 16 installing, 18 low-battery warning, 17 performance, 14 power meter, 16 removing, 17 storing, 18
C
CD
operating system, 8
computer, 10
crashes, 19-20 slow performance, 21 stops responding, 19
D
Dell
support website, 7
Dell Premier Support
website, 5, 7
Diagnostics
Dell, 21
diagnostics
Drivers and Utilities CD, 5
documentation
device, 5 online, 7 System Information Guide, 5 User’s Guide, 6
drivers
ResourceCD, 5
Drivers and Utilities CD, 5
F
Finding Information
documentation, 5
L
labels
Microsoft Windows, 6 Service Tag, 6
M
Microsoft Windows label, 6
O
Operating System
Installation Guide, 8
operating system
CD, 8
operating system CD, 8
P
problems
blue screen, 20 computer crashes, 19-20 computer does not start up, 19 computer stops responding, 19 lockups, 19 program crashes, 20 program stops responding, 19 programs and Windows
compatibility, 20
slow computer
performance, 21 software, 19-20 solving, 18 spyware, 21
Index 27
R
reinstalling
Drivers and Utilities, 5 ResourceCD, 5
S
safety instructions, 5
Service Tag, 6
software
problems, 20
spyware, 21
U
User’s Guide, 6
W
warranty, 5
Windows XP
Program Compatibility
Wizard, 2 0
wizards
Program Compatibility
Wizard, 2 0
28 Index
Dell™ Latitude™ D410

Guide de référence rapide

Modèle PP06S
www.dell.com | support.dell.com
Remarques, avis et précautions
REMARQUE : Une REMARQUE fournit des informations importantes qui vous aident à mieux utiliser votre ordinateur.
AVIS : Un AVIS vous avertit d’un risque de dommage matériel ou de perte de données et vous indique comment éviter le
problème.
PRÉCAUTION : Une PRÉCAUTION indique un risque potentiel d'endommagement du matériel, de blessure corporelle
ou de mort.
Abréviations et sigles
Pour obtenir la liste complète des abréviations et sigles, reportez-vous au d'exploitation, double-cliquez sur l'icône sur le bouton
Démarrer
Si vous avez acheté un ordinateur Dell™ Série n, les références du présent document concernant les systèmes d'application Microsoft
Les CD
Drivers and Utilities
, puis sur
®
Windows® ne sont pas applicables.
Centre d'aide et de support
(Pilotes et utilitaires) et
Guide d'utilisation
Operating System
du bureau Microsoft® Windows® , ou bien cliquez
, et enfin sur
Guide d'utilisation
Guides d'utilisation du système
(selon votre système
).
(Système d’exploitation) sont en option
et peuvent ne pas être expédiés avec tous les ordinateurs.
_________________
Les informations contenues dans ce document sont sujettes à modification sans préavis. © 2004 Dell Inc. Tous droits réservés.
La reproduction de ce document, de quelque manière que ce soit, sans l'autorisation écrite de Dell Inc. est strictement interdite. Marques utilisées dans ce document : Dell, le logo DELL et Latitude sont des marques de Dell Inc.; Microsoft et Windows sont des marques
déposées de Microsoft Corporation ; Intel et Pentium sont des marques déposées d'Intel Corporation. D'autres marques et noms commerciaux peuvent être utilisés dans ce document pour faire référence aux entités se réclamant de ces marques
et de ces noms ou à leurs produits. Dell Inc. rejette tout intérêt propriétaire dans les marques et les noms commerciaux autres que les siens.
Modèle PP06S
Novembre 2004 Réf. D5173 Rév. A00
Loading...
+ 80 hidden pages