Dell B1265dnf User Guide

User’s Guide

User’s Guide

BASIC

BASIC

This guide provides information concerning installation, basic operation and
troubleshooting on windows.

ADVANCED

This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.

Dell B1265dnf

Some features may not be available depending on models or countries.

1. Introduction

3. Maintenance

Key benefits 5

Features 6

Useful to know 8

About this user’s guide 9

Safety information 10

Machine overview 15

Control panel overview 18

Turning on the machine 20

Installing the driver locally 21

Reinstalling the driver 23

2. Menu overview and basic setup

Menu overview 25

Ordering supplies and accessories 61

Available supplies 62

Storing the toner cartridge 63

Redistributing toner 65

Replacing the toner cartridge 66

Monitoring the supplies life 67

Setting the toner low alert 68

Cleaning the machine 69

Tips for moving & storing your machine 73

4. Troubleshooting

Tips for avoiding paper jams 75

Clearing original document jams 76

Changing the display language 30

Media and tray 31

Basic printing 45

Basic copying 51

Basic scanning 55

Basic faxing 56

Clearing paper jams 80

Understanding the status LED 85

Understanding display messages 87

2

5. Appendix

Specifications 92

Dell technical support policy 102

Contacting Dell 103

Warranty and return policy 104

Copyright 105

3

1. Introduction

This chapter provides information you need to know before using the machine.

•Key benefits 5

•Features 6

• Useful to know 8

• About this user’s guide 9

• Safety information 10

• Machine overview 15

• Control panel overview 18

• Turning on the machine 20

• Installing the driver locally 21

• Reinstalling the driver 23

Key benefits

Environmentally friendly

• To save toner and paper, this machine supports Eco feature.

• To save paper, you can print multiple pages on one single sheet of paper (see
"Using advanced print features" on page 155).

• To save paper, you can print on both sides of the paper (double-sided printing)
(see "Using advanced print features" on page 155).

• To save electricity, this machine automatically conserves electricity by

substantially reducing power consumption when not in use.

Fast high resolution printing

• You can print with a resolution of up to 1,200 x 1,200 dpi effective output.

• Fast, on-demand printing.

- For single-side printing, 28 ppm (A4) or 29 ppm (Letter).

- For duplex printing, 14 ppm (A4) or 15 ppm (Letter).

Convenience

• You can print on the go from your smartphone or computer using Google Cloud Print™

enabled apps (see "Google Cloud Print™" on page 130).

• Dell Printer Manager and Dell Printer Status Monitor are a program that monitors and
informs you of the machine’s status and allows you to customize the machine’s
settings.

•

You can access Dell Support at

www.dell.com

or

support.dell.com

. Select your region on the
WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and
information.

Wide range of functionality and application support

•

Supports various paper sizes (see "Print media specifications" on page 94).

• Print watermark: You can customize your documents with words, such as “Confidential”
(see "Using advanced print features" on page 155).

• Print posters: The text and pictures of each page of your document are magnified and
printed across the multiple sheets of paper and can then be taped together to form a
poster (see "Using advanced print features" on page 155).

• You can print in various operating systems (see "System requirements" on page 97).

•

Your machine is equipped with a USB interface and/or a network interface.

Features

Features by model include:

Operating System

(●: supported)

Software

(●: supported)

Operating System B1265dnf

Windows ●

Macintosh ●

Linux ●

Unix ●

Software B1265dnf

PCL / SPL printer driver ●

XPS printer driver ●

Dell Printer Manager Scan to PC settings ●

Fax to PC settings ●

Device settings ●

Dell Supplies Ordering Utility ●

Firmware Download Utility ●

Dell Printer Status ●

Embedded Web Service ●

Fax Dell Network PC Fax ●

Scan Twain scan driver ●

WIA scan driver ●

Dell Scan Assistant ●

SmarThru Office ●

Software B1265dnf

Features

Variety feature

(●: supported)

Features B1265dnf

Hi-Speed USB 2.0 ●

Network Interface Ethernet 10/100 Base TX wired
LAN

●

Eco printing ●

Duplex (2-sided) printing (Manual) ●

Automatic Document Feeder (ADF) ●

Google Cloud Print™ ●

Fax Multi-send ●

Delay send ●

Priority send ●

Secure receive ●

Duplex print ●

Send/ Receive forward - fax ●

Scan Scan to PC ●

Copy ID card copying ●

Collation ●

Poster ●

Clone ●

Copy (Continue) 2-up/ 4-up ●

Adjust background ●

Duplex copy ●

Features B1265dnf

Useful to know

The machine does not print.

• Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 46).

• Remove the driver and install it again (see "Installing the driver
locally" on page 21).

• Select your machine as your default machine in your Windows.

Where can I purchase accessories or supplies?

• Inquire at a Dell distributor or your retailer.

• Visit www.support.dell.com. Select your country/region to
view product service information.

The status LED flashes or remains constantly on.

A paper jam has occurred.

• Open and close the front door.

• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 80).

Printouts are blurry.

• The toner level might be low or uneven. Shake the toner
cartridge.

• Try a different print resolution setting.

• Replace the toner cartridge.

Where can I download the machine’s driver?

• Turn the product off and on again.

• Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status LED"
on page 85).

•Visit www.support.dell.com to download the latest
machine’s driver, and install it on your system.

About this user’s guide

This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.

• Read the safety information before using the machine.

• If you have a problem using the machine, refer to the troubleshooting
chapter.

• Terms used in this user’s guide are explained in the glossary chapter.

• All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.

• The screenshots in this administrator’s guide may differ from your machine
depending on the machine’s firmware/driver version.

• The procedures in this user’s guide are mainly based on Windows 7.

1

Conventions

2

General icons

Icon Text Description

Gives users information to protect the machine from

Caution

Note

possible mechanical damage or malfunction.

Provides additional information or detailed
specification of the machine function and feature.

Some terms in this guide are used interchangeably, as below:

• Document is synonymous with original.

• Paper is synonymous with media, or print media.

• Machine refers to printer or MFP.

1. Introduction

9

Safety information

These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.

3

Important safety symbols

Explanation of all icons and signs used in this chapter

Warning

Caution

Hazards or unsafe practices that may result in severe
personal injury or death.

Hazards or unsafe practices that may result in minor
personal injury or property damage.

4

Operating environment

Warning

Do not use if the power cord is damaged or if the electrical outlet is
not grounded.

This could result in electric shock or fire.

Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).

This could result in electric shock or fire.

• If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor, immediately turn off
the power switch and unplug the machine.

Do not attempt.

• The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.

This could result in electric shock or fire.

Do not bend, or place heavy objects on the power cord.

Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.

Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.

This could result in electric shock or fire.

1. Introduction

10

Safety information

5

Caution

During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.

This could result in electric shock or fire.

Be careful, the paper output area is hot.

Burns could occur.

If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.

Operating method

Caution

Do not forcefully pull the paper out during printing.

It can cause damage to the machine.

Be careful not to put your hand between the machine and paper
tray.

You may get injured.

This machine's power reception device is the power cord.

To switch off the power supply, remove the power cord from the
electrical outlet.

Otherwise, this could result in electric shock or fire.

If the plug does not easily enter the electrical outlet, do not
attempt to force it in.

Call an electrician to change the electrical outlet, or this could
result in electric shock.

Do not allow pets to chew on the AC power, telephone or PC
interface cords.

This could result in electric shock or fire and/or injury to your pet.

Be care when replacing paper or removing jammed paper.

New paper has sharp edges and can cause painful cuts.

When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.

Burns can occur.

When removing jammed paper, do not use tweezers or sharp metal
objects.

It can damage the machine.

1. Introduction

11

Safety information

Do not allow too many papers to stack up in the paper output tray.

It can damage the machine.

Do not block or push objects into the ventilation opening.

This could result in elevated component temperatures which can
cause damage or fire.

Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.

6

Installation / Moving

Warning

Do not place the machine in an area with dust, humidity, or water
leaks.

This could result in electric shock or fire.

Caution

Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.

If you have a medical condition that prevents you from lifting, do
not lift the machine. Ask for help, and always use the appropriate
amount of people to left the device safety.

Then lift the machine:

• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.

• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift

• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or

The machine could fall, causing injury or machine damage.

Do not place the machine on an unstable surface.

The machine could fall, causing injury or machine damage.

Use only No.26 AWG

with 2 people.

more people.

a

or larger, telephone line cord, if necessary.

Otherwise, it can cause damage to the machine.

Make sure you plug the power cord into a grounded electrical
outlet.

Otherwise, this could result in electric shock or fire.

1. Introduction

12

Safety information

Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110V machine, then the gauge should be 16 AWG or
larger.

7

Maintenance / Checking

Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.

The machine should be connected to

the power level which is specified on the label.

If you are unsure and want to check the power level you are using,
contact the electrical utility company.

Do not put a cover over the machine or place it in an airtight
location, such as a closet.

If the machine is not well-ventilated, this could result in fire.

Do not overload wall outlets and extension cords.

This can diminish performance, and could result in electric shock
or fire.

a. AWG: American Wire Gauge

Caution

Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.

This could result in electric shock or fire.

When you are working inside the machine replacing supplies or
cleaning the inside, do not operate the machine.

You could get injured.

Keep cleaning supplies away from children.

Children could get hurt.

Do not disassemble, repair or rebuild the machine by yourself.

It can damage the machine. Call a certified technician when the
machine needs repairing.

Keep the power cable and the contact surface of the plug clean
from dust or water.

Otherwise, this could result in electric shock or fire.

1. Introduction

13

Safety information

8

Supply usage

Caution

To clean and operate the machine, strictly follow the user's guide
provided with the machine.

Otherwise, you could damage the machine.

• Do not remove any covers or guards that are fastened with
screws.

• Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.

• The machine should only be repaired by a Dell service
technician.

When storing supplies such as toner cartridges, keep them away
from children.

Toner dust can be dangerous if inhaled or ingested.

When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.

Toner dust can be dangerous if inhaled or ingested.

When toner gets on your clothing, do not use hot water to wash
it.

Hot water sets toner into fabric. Use cold water.

Using recycled supplies, such as toner, can cause damage to the
machine.

In case of damage due to the use of recycled supplies, a service
fee will be charged.

Do not disassemble the toner cartridge.

Toner dust can be dangerous if inhaled or ingested.

Do not burn any of the supplies such as toner cartridge or fuser
unit.

This could cause an explosion or uncontrollable fire.

1. Introduction

14

Machine overview

9

Accessories

Power cord Quick installation guide

Software CD

a. The software CD contains the print drivers and software applications.
b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.

a

Misc. accessories

b

1. Introduction

15

Machine overview

10

Front view

1 Document feeder cover 9 Output tray

2 Document feeder guide cover 10 Output support

3

Document feeder output tray

4 Control Panel 12 Scanner lid

5 Paper level indicator 13 Scanner glass

6 Tray 14 Document feeder input tray

7

Manual feeder tray

8

Front cover

11 Paper width guide on a manual

feeder

15 Paper width guide on a

document feeder

16 Document feeder output

support

1. Introduction

16

Machine overview

11

Rear view

1 Network port 4 USB port

2 Extension telephone socket (EXT) 5 Power receptacle

3 Telephone line socket (Line) 6 Rear cover

1. Introduction

17

Control panel overview

12

Control panel

2 Darkness Adjust the brightness level to make a copy

for easier reading, when the original
contains faint markings and dark images.

3 ID Copy Allows you to copy both sides of an ID card

like a driver’s license on a single side of
paper (see "ID card copying" on page 53).

4 Power Turns the power on or off, or wakes up the

machine from the power save mode. If you
need to turn the machine off, press this
button for more than three seconds.

5 Fax Switches to Fax mode.

6 Copy Switches to Copy mode.

1 Eco Turn into eco mode to reduce toner

consumption and paper usage (see"Eco
printing" on page 48).

7 Scan Switches to Scan mode.

8 Menu Opens Menu mode and scrolls through the

available menus.

9 Left/Right Arrows Scrolls through the options available in the

selected menu and increases or decreases
values.

10 OK Confirms the selection on the screen.

11 Back Sends you back to the upper menu level.

12 Start Starts a job.

1. Introduction

18

Control panel overview

13 Stop/Clear Stops an operations at any time.

14 Status LED Indicates the status of your machine (see

"Understanding the status LED" on page

85).

15 Numeric keypad Dials a number or enters alphanumeric

characters.

13

Adjusting the control panel

16 On Hook

Dial

17 Redial/

Pause

18 Address

Book

19 Display screen Shows the current status and displays

When you press this button, you can hear a
dial tone. Then enter a fax number. It is
similar to making a call using speaker
phone.

Redials the last number in ready mode, or
inserts a pause(-) into a fax number in edit
mode.

Allows you to store frequently used fax
numbers or search for stored fax numbers.

prompts during an operation.

1. Introduction

19

Turning on the machine

Connect the machine to the electricity supply first.

1. Introduction

20

Installing the driver locally

A locally connected machine is a machine directly attached to your computer
using the cable. If your machine is attached to a network, skip the following
steps below and go on to installing a network connected machine’s driver (see
"Installing driver over the network" on page 120).

• If you are a Macintosh, Linux, or Unix OS user, refer to the "Software
Installation" on page 109.

• The installation window in this User’s Guide may differ depending on the
machine and interface in use.

• Selecting Custom Installation allows you to choose which programs to
install.

• Only use a USB cable no longer than 3 meters (118 inches).

14

Windows

Insert the supplied software CD into your CD-ROM drive.

2

The software CD should automatically run and an installation window
will appear.

If the installation window does not appear, click Start > All programs >
Accessories > Run.

X:\Setup.exe replacing “X” with the letter, which represents your CD­ROM drive and click OK.

Select Next.

3

Make sure that the machine is connected to your computer and

1

powered on.

If the “Found New Hardware Wizard” appears during the installation
procedure, click Cancel to close the window.

1. Introduction

21

Installing the driver locally

Select Connect to the computer using USB cable. Click Next.

4

Follow the instructions in the installation window.

5

1. Introduction

22

Reinstalling the driver

If the printer driver does not work properly, follow the steps below to reinstall the driver.

15

Windows

Make sure that the machine is connected to your computer and powered on.

1

From the Start menu, select Programs or All Programs > Dell > Dell Printers > your printer driver name > Maintenance.

2

Select Repair and click Next.

3

Insert the software CD into your CD-ROM drive and install the driver again (see "Installing the driver locally" on page 21).

4

1. Introduction

23

2. Menu overview and basic setup

This chapter provides information about the overall menu structure and the basic setup options.

• Menu overview 25

• Changing the display language 30

• Media and tray 31

• Basic printing 45

• Basic copying 51

• Basic scanning 55

• Basic faxing 56

Menu overview

The control panel provides access to various menus to set up the machine or use
the machine’s functions.

• An asterisk (*) appears next to the currently selected menu.

• Some menus may not appear on the display depending on options. If so,
it is not applicable to your machine.

• Some menu names may differ from your machine depending on its
options.

1

Accessing the menu

Select the Fax, Copy, or Scan button on the control panel depending on

1

the feature to be used.

Select (Menu) until the menu you want appears on the bottom line

2

of the display and press OK.

Press the left/right arrows until the needed menu item appears and press

3

OK.

Press (Stop/Clear) to return to the ready mode.

7

Items Options

Fax Feature Darkness Light+5- Light+1

Normal

Dark+1- Dark+5

Contrast Light+5- Light+1

Normal

Dark+1- Dark+5

Resolution Standard

Fine

Super Fine

Photo Fax

Color Fax

Scan Size

Multi Send

Delay Send

Fax Feature Priority Send

Forward Fax

PC

If the setting item has sub menus, repeat step 3.

4

Press the left/right arrows to access the required value.

5

Press OK to save the selection.

6

Secure Receive On

Off

Print

Add Page

Cancel Job

2. Menu overview and basic setup

25

Menu overview

Items Options

Fax Setup Sending Redial Times

Redial Term

Prefix Dial

ECM Mode

Send Report

Image TCR

Dial Mode

Fax Setup Receiving Receive Mode

Ring To Answer

Stamp RCV Name

RCV Start Code

Auto Reduction

Discard Size

Junk Fax Setup

a

Items Options

Copy Feature Scan Size

Reduce/Enlarge

Darkness Light+5- Light+1

Normal

Dark+1- Dark+5

DRPD Mode

Duplex Print

Change Default Resolution

Darkness

Contrast

Scan Size

Auto Report On

Off

2. Menu overview and basic setup

26

Menu overview

Items Options

Copy Feature Contrast Light+5- Light+1

Normal

Dark+1- Dark+5

Original Type Text

Text/Photo

Photo

Layout Normal

2-Up

4-Up

ID copy

Poster Copy

Clone Copy

Adjust Bkgd. Off

Auto

Items Options

Copy Setup Change Default Scan Size

Copies

Copy Collation

Reduce/Enlarge

Duplex

Darkness

Contrast

Original Type

Adjust Bkgd.

Print Setup Orientation Portrait

Landscape

Duplex Off

1 -> 2 Side Long

1 -> 2 SideShort

Enhance Lev.1

Enhance Lev.2

Erase Lev.1- Erase Lev.4

Duplex Off

1 -> 2 Side Long

1 -> 2 SideShort

Copies [1-999]:1

Resolution

Darkness Normal

600dpi-Normal

1200dpi-Best

Light

Dark

2. Menu overview and basic setup

27

Menu overview

Items Options

Print Setup Clear Text Off

Minimum

Medium

Maximum

Auto CR LF

LF+CR

Emulation Emulation Type

Setup

Items Options

System Setup Machine Setup Machine ID

Fax Number

Date & Time

Clock Mode

Language

Power Save

Wakeup Event

System Timeout

Job Timeout

Altitude Adj.

Auto Continue

Paper Mismatch

Paper Substit

b

b

PrintBlankPage

Toner Save

Eco Settings

Paper Setup Paper Size

Paper Type

Paper Source

Margin

2. Menu overview and basic setup

28

Menu overview

Items Options

System Setup Sound/Volume Key Sound

Alarm Sound

Speaker

Ringer

Report All Report

Configuration

Supplies Info.

Address Book

Fax Send

Fax Sent

Fax Received

Schedule Jobs

Junk Fax

Network Conf.

Usage Counter

Fax Options

Maintenance

CLR Empty Msg

Supplies Life

Serial NO.

TonerLow Alert

Items Options

System Setup Clear Setting All Settings

Print Setup

Fax Setup

Copy Setup

System Setup

Network Setup

Address Book

Fax Sent

Fax Received

Network TCP/IP (IPv4) DHCP

BOOTP

Static

TCP/IP (IPv6) IPv6 Activate

DHCPv6 Config

Ethernet Speed Automatic

10Mbps Half

c

Clear Setting

Network Conf.

10Mbps Full

100Mbps Half

100Mbps Full

a. This setting may not be available depending on your country.
b. This option only appears if “paper mismatch” is enabled.
c. This option only appears when small amount of toner is left in the cartridge.

2. Menu overview and basic setup

29

Changing the display language

To change the language that is displayed on the control panel, follow these steps:

Select (Menu) > System Setup > Machine Setup > Language on the control panel.

1

It may be necessary to press OK to navigate to lower-level menus.

Select the language you want to display on the control panel.

2

Press OK to save the selection.

3

2. Menu overview and basic setup

30