Dell B1265dfw User Manual
User’s Guide
User’s Guide
BASIC
BASIC
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Dell B1265dfw
Some features may not be available depending on models or countries.
1. Introduction
3. Maintenance
Key benefits 5
Features 7
Useful to know 9
About this user’s guide 10
Safety information 11
Machine overview 16
Control panel overview 19
Turning on the machine 22
Installing the driver locally 23
Reinstalling the driver 26
2. Menu overview and basic setup
Menu overview 28
Ordering supplies and accessories 65
Available supplies 66
Installing accessories 67
Storing the toner cartridge 69
Redistributing toner 71
Replacing the toner cartridge 72
Monitoring the supplies life 73
Setting the toner low alert 74
Cleaning the machine 75
Tips for moving & storing your machine 81
4. Troubleshooting
Tips for avoiding paper jams 83
Changing the display language 34
Media and tray 35
Basic printing 49
Basic copying 55
Basic scanning 59
Basic faxing 60
Clearing original document jams 84
Clearing paper jams 87
Understanding the status LED 92
Understanding display messages 94
2
5. Appendix
Specifications 99
Dell technical support policy 109
Contacting Dell 110
Warranty and return policy 111
Regulatory information 112
Copyright 124
3
1. Introduction
This chapter provides information you need to know before using the machine.
•Key benefits 5
•Features 7
• Useful to know 9
• About this user’s guide 10
• Safety information 11
• Machine overview 16
• Control panel overview 19
• Turning on the machine 22
• Installing the driver locally 23
• Reinstalling the driver 26
Key benefits
Environmentally friendly
• To save toner and paper, this machine supports Eco feature.
• To save paper, you can print multiple pages on one single sheet of paper
(see "Using advanced print features" on page 199).
• To save paper, you can print on both sides of the paper (double-sided
printing) (see "Using advanced print features" on page 199).
• To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
• Recycled and renewable content paper and chlorine-free paper can be
used.
Fast high resolution printing
• You can print with a resolution of up to 1,200 x 1,200 dpi effective output.
• Fast, on-demand printing.
- For single-side printing, 28 ppm (A4) or 29 ppm (Letter).
- For duplex printing, 14 ppm (A4) or 15 ppm (Letter).
Convenience
• You can print on the go from your smartphone or computer using Google
Cloud Print™ enabled apps (see "Google Cloud Print™" on page 149).
• Dell Printer Manager and Dell Printer Status Monitor are a program that
monitors and informs you of the machine’s status and allows you to
customize the machine’s settings.
• You can access Dell Support at www.dell.com or www.dell.com/support.
Select your region on the WELCOME TO DELL SUPPORT page, and fill in the
requested details to access help tools and information.
Wide range of functionality and application support
• Supports various paper sizes (see "Print media specifications" on page 101).
• Print watermark: You can customize your documents with words, such as
“Confidential” (see "Using advanced print features" on page 199).
Key benefits
• Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 199).
• You can print in various operating systems (see "System requirements" on
page 104).
• Your machine is equipped with a USB interface and/or a network interface.
Supports various wireless network setting method
• Using the WPS (Wi-Fi Protected Setup™) button
- You can easily connect to a wireless network using the WPS button on
the machine and the access point (a wireless router).
•Using the USB cable
- You can connect and set various wireless network settings using a USB
cable.
• Using the Wi-Fi Direct
- You can conveniently print from your mobile device using the Wi-Fi or
Wi-Fi Direct feature.
See "Introducing wireless set up methods" on page 153.
Features
Features by model include:
Operating System
(●: supported)
Software
(●: supported)
Operating System B1265dnf B1265dfw
Windows ● ●
Mac ● ●
Linux ● ●
Unix ● ●
Software B1265dnf B1265dfw
PCL / SPL printer driver ● ●
XPS printer driver ● ●
Dell Printer Manager Scan to PC settings ● ●
Fax to PC settings ● ●
Device settings ● ●
Dell Supplies Ordering Utility ● ●
Firmware Download Utility ● ●
Dell Printer Status ● ●
Embedded Web Service ● ●
Fax Dell Network PC Fax ● ●
Scan Twain scan driver ● ●
WIA scan driver ● ●
Dell Scan Assistant ● ●
PaperPort
14 (found in CD2)
● ●
Software B1265dnf B1265dfw
Features
Variety feature
(●: supported)
Features B1265dnf B1265dfw
Hi-Speed USB 2.0 ● ●
Network Interface Ethernet 10/100 Base TX
wired LAN
● ●
Network Interface 802.11b/g/n wireless
LAN
a
●
Eco printing ● ●
Duplex (2-sided) printing (Manual) ● ●
Automatic Document Feeder (ADF) ● ●
Google Cloud Print™ ● ●
Fax Multi-send ● ●
Delay send ● ●
Priority send ● ●
Secure receive ● ●
Duplex print ● ●
Send/ Receive
forward - fax
● ●
Scan Scan to PC ● ●
Copy ID card copying ● ●
Collation ● ●
Poster ● ●
Clone ● ●
Copy (Continue) 2-up/ 4-up ● ●
Adjust background ● ●
Duplex copy ● ●
a. Depending on your country, wireless LAN card may not be available. For some counties,
only 802.11 b/g can be applied. Contact your local Dell dealer or the retailer where you
bought your machine.
Features B1265dnf B1265dfw
Useful to know
The machine does not print.
• Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 50).
• Remove the driver and install it again (see "Installing the driver
locally" on page 23).
• Select your machine as your default machine in your Windows.
Where can I purchase accessories or supplies?
• Inquire at a Dell distributor or your retailer.
• Visit www.dell.com/support. Select your country/region to
view product service information.
The status LED flashes or remains constantly on.
A paper jam has occurred.
• Open and close the front door.
• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 87).
Printouts are blurry.
• The toner level might be low or uneven. Shake the toner
cartridge.
• Try a different print resolution setting.
• Replace the toner cartridge.
Where can I download the machine’s driver?
• Turn the product off and on again.
• Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status LED"
on page 92).
•Visit www.dell.com/support to download the latest
machine’s driver, and install it on your system.
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
• Read the safety information before using the machine.
• If you have a problem using the machine, refer to the troubleshooting
chapter.
• Terms used in this user’s guide are explained in the glossary chapter.
• All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
• The screenshots in this administrator’s guide may differ from your machine
depending on the machine’s firmware/driver version.
• The procedures in this user’s guide are mainly based on Windows 7.
1
Conventions
2
General icons
Icon Text Description
Gives users information to protect the machine from
Caution
Note
possible mechanical damage or malfunction.
Provides additional information or detailed
specification of the machine function and feature.
Some terms in this guide are used interchangeably, as below:
• Document is synonymous with original.
• Paper is synonymous with media, or print media.
• Machine refers to printer or MFP.
1. Introduction
10
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
Warning
Caution
Hazards or unsafe practices that may result in severe
personal injury or death.
Hazards or unsafe practices that may result in minor
personal injury or property damage.
4
Operating environment
Warning
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
• If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor, immediately turn off
the power switch and unplug the machine.
Do not attempt.
• The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
1. Introduction
11
Safety information
5
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Operating method
Caution
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine and paper
tray.
You may get injured.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the
electrical outlet.
Otherwise, this could result in electric shock or fire.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
This could result in electric shock or fire and/or injury to your pet.
Be care when replacing paper or removing jammed paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
Burns can occur.
When re movin g jamme d pape r, do not use tweez ers o r shar p metal
objects.
It can damage the machine.
1. Introduction
12
Safety information
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can
cause damage or fire.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
6
Installation / Moving
Warning
Do not place the machine in an area with dust, humidity, or water
leaks.
Caution
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.If you have a medical condition that prevents you
from lifting, do not lift the machine. Ask for help, and always use
the appropriate amount of people to left the device safety.
Then lift the machine:
• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
The machine could fall, causing injury or machine damage.
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
Use only No.26 AWG
with 2 people.
more people.
a
or larger, telephone line cord, if necessary.
This could result in electric shock or fire.
Otherwise, it can cause damage to the machine.
Make sure you plug the power cord into a grounded electrical
outlet.
Otherwise, this could result in electric shock or fire.
1. Introduction
13
Safety information
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110V machine, then the gauge should be 16 AWG or
larger.
7
Maintenance / Checking
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
The machine should be connected to the power level which is
specified on the label.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
If the machine is not well-ventilated, this could result in fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock
or fire.
a. AWG: American Wire Gauge
Caution
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
When you are working inside the machine replacing supplies or
cleaning the inside, do not operate the machine.
You could get injured.
Keep cleaning supplies away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the
machine needs repairing.
Keep the power cable and the contact surface of the plug clean
from dust or water.
Otherwise, this could result in electric shock or fire.
1. Introduction
14
Safety information
8
Supply usage
Caution
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
Otherwise, you could damage the machine.
• Do not remove any covers or guards that are fastened with
screws.
• Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
• The machine should only be repaired by a Dell service
technician.
When storing supplies such as toner cartridges, keep them away
from children.
Toner dust can be dangerous if inhaled or ingested.
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
Using recycled supplies, such as toner, can cause damage to the
machine.
In case of damage due to the use of recycled supplies, a service
fee will be charged.
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the supplies such as toner cartridge or fuser
unit.
This could cause an explosion or uncontrollable fire.
1. Introduction
15
Machine overview
9
Accessories
Power cord Quick installation guide
Software CD
a. The software CD contains the print drivers and software applications.
b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
a
Misc. accessories
b
1. Introduction
16
Machine overview
10
Front view
1 Document feeder cover 9 Output tray
2 Document feeder guide cover 10 Output support
3
Document feeder output tray
4 Control Panel 12 Scanner lid
5 Paper level indicator 13 Scanner glass
6 Tray 14 Document feeder input tray
7
Manual feeder tray
8 Front cover 16 Document feeder output support
11 Paper width guide on a manual
feeder
15 Paper width guide on a document
feeder
1. Introduction
17
Machine overview
11
Rear view
1 Network port 4 USB port
2 Extension telephone socket (EXT) 5 Power receptacle
3 Telephone line socket (Line) 6 Rear cover
1. Introduction
18
Control panel overview
12
Control panel
2
WPS
(B1265df
w only)
Configures the wireless network connection
easily without a computer (see "Wired network
setup" on page 135).
• Prints configuration sheet
- Press and hold this button for about 10
seconds until the green LED blinks slowly,
and release.
• Prints supplies info report / error report
- Press and hold this button for about 15
seconds until the green LED on, and
release.
• Prints manual
- Press this button each time you load a
sheet of paper in the tray if you have
selected Manual Feeder for Source in
your printer driver.
1 Eco Turn into eco mode to reduce toner
consumption and paper usage (see"Eco
printing" on page 53).
3 ID Copy Allows you to copy both sides of an ID card like a
driver’s license on a single side of paper (see "ID
card copying" on page 57).
4 Power Turns the power on or off, or wakes up the
machine from the power save mode. If you need
to turn the machine off, press this button for
more than three seconds.
5 Fax Switches to Fax mode.
6 Copy Switches to Copy mode.
1. Introduction
19
Control panel overview
7 Scan Switches to Scan mode.
8 Menu Opens Menu mode and scrolls through the
available menus.
9 Left/Right Arrows Scrolls through the options available in the
selected menu and increases or decreases
values.
10 OK Confirms the selection on the screen.
11 Back Sends you back to the upper menu level.
12 Start Starts a job.
13 Stop/Clear Stops an operations at any time.
14 Status LED Indicates the status of your machine (see
"Understanding the status LED" on page 92).
19 Display screen Shows the current status and displays prompts
during an operation.
15 Numeric keypad Dials a number or enters alphanumeric
characters.
16 On Hook
Dial
17 Redial/
Pause
18 Address
Book
When you press this button, you can hear a dial
tone. Then enter a fax number. It is similar to
making a call using speaker phone.
Redials the last number in ready mode, or inserts
a pause(-) into a fax number in edit mode.
Allows you to store frequently used fax numbers
or search for stored fax numbers.
1. Introduction
20
Control panel overview
13
Adjusting the control panel
1. Introduction
21
Turning on the machine
Connect the machine to the electricity supply first.
1. Introduction
22
Installing the driver locally
A locally connected machine is a machine directly attached to your computer
using the cable. If your machine is attached to a network, skip the following
steps below and go on to installing a network connected machine’s driver (see
"Installing driver over the network" on page 138).
• If you are a Mac, Linux, or Unix OS user, refer to the "Software Installation"
on page 128.
• The installation window in this User’s Guide may differ depending on the
machine and interface in use.
• Only use a USB cable no longer than 3 meters (118 inches).
14
Windows
Make sure that the machine is connected to your computer and
1
powered on.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD/
DVD drive and click OK.
• For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD/DVD drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
Select New Printer.
3
If the “Found New Hardware Wizard” appears during the installation
procedure, click Cancel to close the window.
Insert the supplied software CD into your CD/DVD drive.
2
The software CD should automatically run and an installation window
will appear.
1. Introduction
23
Installing the driver locally
Choose USB.
4
Follow the instructions in the installation window.
5
From the Windows 8 Start Screen
• Dell Printer Experience app can only be used in the Start screen when
V4 driver is installed. The V4 driver is automatically downloaded from the
Windows Update if your computer is connected to the Internet. If not,
you can manually download the V4 driver from Dell website,
www.Dell.com > find your product > Support or downloads.
• You can download Dell Printer Experience app from the Windows Store.
You need have a Microsoft account to use the Windows Store.
1 From Charms, select Search.
2 Click Store.
3 Search and click Dell Printer Experience.
4 Click Install.
• If you install the driver using the supplied software CD, V4 driver is not
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Dell website, www.Dell.com >find your product >
Support or downloads.
• If you want to install Dell’s printer management tools, you need to install
them using the supplied software CD.
Make sure that your computer is connected to the Internet and powered
1
on.
Make sure that the machine is powered on.
2
Connect the computer and the machine with a USB cable.
3
The driver is automatically installed from the Windows Update.
1. Introduction
24
Installing the driver locally
• If you want to install Dell’s printer management tools, you need to install
them using the supplied software CD.
• You can download Dell Printer Experience app from the Windows Store.
You need have a Microsoft account to use the Windows Store.
1 From Charms, select Search.
2 Click Store.
3 Search and click Dell Printer Experience.
4 Click Install.
1. Introduction
25
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall
the driver.
15
Windows
From the Start menu, select All Programs > Dell > Dell Printers > your
1
printer driver name > Uninstall.
Follow the instructions in the uninstallation window.
2
Insert the software CD into your CD/DVD drive and install the driver
3
again (see "Installing the driver locally" on page 23).
From the Windows 8 Start Screen
• If you cannot find a Dell Printer Software tile, unintstall from the desktop
screen mode.
• If you want to uninstall Dell’s printer management tools, from the Start
screen, right-click the app > Uninstall > right-click the program you
want to delete > Uninstall and follow the instruction in the window.
Make sure that the machine is connected to your computer and
1
powered on.
Click on the Uninstall tile in the Start screen.
2
Follow the instructions in the window.
3
1. Introduction
26
2. Menu overview and basic setup
This chapter provides information about the overall menu structure and the basic setup options.
• Menu overview 28
• Changing the display language 34
• Media and tray 35
• Basic printing 49
• Basic copying 55
• Basic scanning 59
• Basic faxing 60
Menu overview
The control panel provides access to various menus to set up the machine or use
the machine’s functions.
• An asterisk (*) appears next to the currently selected menu.
• Some menus may not appear on the display depending on options. If so,
it is not applicable to your machine.
• Some menu names may differ from your machine depending on its
options.
1
Accessing the menu
Select the Fax, Copy, or Scan button on the control panel depending on
1
the feature to be used.
Select (Menu) until the menu you want appears on the bottom line
2
of the display and press OK.
Press (Stop/Clear) to return to the ready mode.
7
Items Options
Fax Feature Darkness Light+5- Light+1
Normal
Dark+1- Dark+5
Contrast Light+5- Light+1
Normal
Dark+1- Dark+5
Resolution Standard
Fine
Super Fine
Photo Fax
Color Fax
Scan Size
Press the left/right arrows until the needed menu item appears and press
3
OK.
If the setting item has sub menus, repeat step 3.
4
Press the left/right arrows to access the required value.
5
Press OK to save the selection.
6
Multi Send
Delay Send
2. Menu overview and basic setup
28
Menu overview
Items Options
Fax Feature Priority Send
Forward Fax
PC
Secure Receive On
Off
Print
Add Page
Cancel Job
Fax Setup Sending Redial Times
Redial Term
Prefix Dial
ECM Mode
Items Options
Fax Setup Receiving Receive Mode
Ring To Answer
Stamp RCV Name
RCV Start Code
Auto Reduction
Discard Size
Junk Fax Setup
DRPD Mode
Duplex Print
Change Default Resolution
Darkness
Contrast
Scan Size
Send Report
Image TCR
Dial Mode
a
Auto Report On
Copy Feature Scan Size
Reduce/Enlarge
Darkness Light+5- Light+1
Off
Normal
Dark+1- Dark+5
2. Menu overview and basic setup
29
Menu overview
Items Options
Copy Feature Contrast Light+5- Light+1
Normal
Dark+1- Dark+5
Original Type Text
Text/Photo
Photo
Layout Normal
2-Up
4-Up
ID copy
Poster Copy
Clone Copy
Adjust Bkgd. Off
Auto
Items Options
Copy Setup Change Default Scan Size
Copies
Copy Collation
Reduce/Enlarge
Duplex
Darkness
Contrast
Original Type
Adjust Bkgd.
Print Setup Orientation Portrait
Landscape
Duplex Off
1 -> 2 Side Long
1 -> 2 SideShort
Enhance Lev.1
Enhance Lev.2
Erase Lev.1- Erase Lev.4
Duplex Off
1 -> 2 Side Long
1 -> 2 SideShort
Copies [1-999]:1
Resolution 600dpi-Normal
1200dpi-Best
Darkness Normal
Light
Dark
2. Menu overview and basic setup
30
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