Dell B1265dfw User Manual

User’s Guide

BASIC

This guide provides information concerning installation, basic operation and troubleshooting on windows.

ADVANCED

This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments.

Dell B1265dfw

Some features may not be available depending on models or countries.

1. Introduction

3. Maintenance

Key benefits 5

Features 7

Useful to know 9

About this user’s guide 10

Safety information 11

Machine overview 16

Control panel overview 19

Turning on the machine 22

Installing the driver locally 23

Reinstalling the driver 26

2. Menu overview and basic setup

Menu overview 28

Ordering supplies and accessories 65

Available supplies 66

Installing accessories 67

Storing the toner cartridge 69

Redistributing toner 71

Replacing the toner cartridge 72

Monitoring the supplies life 73

Setting the toner low alert 74

Cleaning the machine 75

Tips for moving & storing your machine 81

4. Troubleshooting

Tips for avoiding paper jams 83

Changing the display language 34

Media and tray 35

Basic printing 49

Basic copying 55

Basic scanning 59

Basic faxing 60

Clearing original document jams 84

Clearing paper jams 87

Understanding the status LED 92

Understanding display messages 94

5. Appendix

Specifications 99

Dell technical support policy 109

Contacting Dell 110

Warranty and return policy 111

Regulatory information 112

1. Introduction

This chapter provides information you need to know before using the machine.

•Key benefits 5

•Features 7

• Useful to know 9

• About this user’s guide 10

• Safety information 11

• Machine overview 16

• Control panel overview 19

• Turning on the machine 22

• Installing the driver locally 23

• Reinstalling the driver 26

Key benefits

Environmentally friendly

• To save toner and paper, this machine supports Eco feature.

• To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 199).

• To save paper, you can print on both sides of the paper (double-sided printing) (see "Using advanced print features" on page 199).

• To save electricity, this machine automatically conserves electricity by substantially reducing power consumption when not in use.

• Recycled and renewable content paper and chlorine-free paper can be used.

Fast high resolution printing

• You can print with a resolution of up to 1,200 x 1,200 dpi effective output.

• Fast, on-demand printing.

- For single-side printing, 28 ppm (A4) or 29 ppm (Letter).

- For duplex printing, 14 ppm (A4) or 15 ppm (Letter).

Convenience

• You can print on the go from your smartphone or computer using Google Cloud Print™ enabled apps (see "Google Cloud Print™" on page 149).

• Dell Printer Manager and Dell Printer Status Monitor are a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings.

• You can access Dell Support at www.dell.com or www.dell.com/support. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.

Wide range of functionality and application support

• Supports various paper sizes (see "Print media specifications" on page 101).

• Print watermark: You can customize your documents with words, such as “Confidential” (see "Using advanced print features" on page 199).

Key benefits

• Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see "Using advanced print features" on page 199).

• You can print in various operating systems (see "System requirements" on page 104).

• Your machine is equipped with a USB interface and/or a network interface.

Supports various wireless network setting method

• Using the WPS (Wi-Fi Protected Setup™) button

- You can easily connect to a wireless network using the WPS button on

the machine and the access point (a wireless router).

•Using the USB cable

- You can connect and set various wireless network settings using a USB

cable.

• Using the Wi-Fi Direct

- You can conveniently print from your mobile device using the Wi-Fi or

Wi-Fi Direct feature.

See "Introducing wireless set up methods" on page 153.

Features

Features by model include:

Operating System

(●: supported)

Software

(●: supported)

Operating System B1265dnf B1265dfw

Windows ● ●

Mac ● ●

Linux ● ●

Unix ● ●

Software B1265dnf B1265dfw

PCL / SPL printer driver ● ●

XPS printer driver ● ●

Dell Printer Manager Scan to PC settings ● ●

Fax to PC settings ● ●

Device settings ● ●

Dell Supplies Ordering Utility ● ●

Firmware Download Utility ● ●

Dell Printer Status ● ●

Embedded Web Service ● ●

Fax Dell Network PC Fax ● ●

Scan Twain scan driver ● ●

WIA scan driver ● ●

Dell Scan Assistant ● ●

PaperPort

14 (found in CD2)

● ●

Software B1265dnf B1265dfw

Features

Variety feature

(●: supported)

Features B1265dnf B1265dfw

Hi-Speed USB 2.0 ● ●

Network Interface Ethernet 10/100 Base TX wired LAN

● ●

Network Interface 802.11b/g/n wireless

LAN

●

Eco printing ● ●

Duplex (2-sided) printing (Manual) ● ●

Automatic Document Feeder (ADF) ● ●

Google Cloud Print™ ● ●

Fax Multi-send ● ●

Delay send ● ●

Priority send ● ●

Secure receive ● ●

Duplex print ● ●

Send/ Receive forward - fax

● ●

Scan Scan to PC ● ●

Copy ID card copying ● ●

Collation ● ●

Poster ● ●

Clone ● ●

Copy (Continue) 2-up/ 4-up ● ●

Adjust background ● ●

Duplex copy ● ●

a. Depending on your country, wireless LAN card may not be available. For some counties,

only 802.11 b/g can be applied. Contact your local Dell dealer or the retailer where you bought your machine.

Features B1265dnf B1265dfw

Useful to know

The machine does not print.

• Open the print queue list and remove the document from the list (see "Canceling a print job" on page 50).

• Remove the driver and install it again (see "Installing the driver locally" on page 23).

• Select your machine as your default machine in your Windows.

Where can I purchase accessories or supplies?

• Inquire at a Dell distributor or your retailer.

• Visit www.dell.com/support. Select your country/region to view product service information.

The status LED flashes or remains constantly on.

A paper jam has occurred.

• Open and close the front door.

• Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 87).

Printouts are blurry.

• The toner level might be low or uneven. Shake the toner cartridge.

• Try a different print resolution setting.

• Replace the toner cartridge.

Where can I download the machine’s driver?

• Turn the product off and on again.

• Check the meanings of LED indications in this manual and troubleshoot accordingly (see "Understanding the status LED" on page 92).

•Visit www.dell.com/support to download the latest machine’s driver, and install it on your system.

About this user’s guide

This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage.

• Read the safety information before using the machine.

• If you have a problem using the machine, refer to the troubleshooting chapter.

• Terms used in this user’s guide are explained in the glossary chapter.

• All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.

• The screenshots in this administrator’s guide may differ from your machine depending on the machine’s firmware/driver version.

• The procedures in this user’s guide are mainly based on Windows 7.

Conventions

General icons

Icon Text Description

Gives users information to protect the machine from

Caution

Note

possible mechanical damage or malfunction.

Provides additional information or detailed specification of the machine function and feature.

Some terms in this guide are used interchangeably, as below:

• Document is synonymous with original.

• Paper is synonymous with media, or print media.

• Machine refers to printer or MFP.

1. Introduction

Safety information

These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.

Important safety symbols

Explanation of all icons and signs used in this chapter

Warning

Caution

Hazards or unsafe practices that may result in severe personal injury or death.

Hazards or unsafe practices that may result in minor personal injury or property damage.

Operating environment

Warning

Do not use if the power cord is damaged or if the electrical outlet is not grounded.

This could result in electric shock or fire.

Do not place anything on top of the machine (water, small metal or heavy objects, candles, lit cigarettes, etc.).

This could result in electric shock or fire.

• If the machine gets overheated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine.

Do not attempt.

• The user should be able to access the power outlet in case of emergencies that might require the user to pull the plug out.

This could result in electric shock or fire.

Do not bend, or place heavy objects on the power cord.

Stepping on or allowing the power cord to be crushed by a heavy object could result in electric shock or fire.

Do not remove the plug by pulling on the cord; do not handle the plug with wet hands.

This could result in electric shock or fire.

1. Introduction

Safety information

Caution

During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet.

This could result in electric shock or fire.

Be careful, the paper output area is hot.

Burns could occur.

If the machine has been dropped, or if the cabinet appears damaged, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel.

Operating method

Caution

Do not forcefully pull the paper out during printing.

It can cause damage to the machine.

Be careful not to put your hand between the machine and paper tray.

You may get injured.

This machine's power reception device is the power cord.

To switch off the power supply, remove the power cord from the electrical outlet.

Otherwise, this could result in electric shock or fire.

If the plug does not easily enter the electrical outlet, do not attempt to force it in.

Call an electrician to change the electrical outlet, or this could result in electric shock.

Do not allow pets to chew on the AC power, telephone or PC interface cords.

This could result in electric shock or fire and/or injury to your pet.

Be care when replacing paper or removing jammed paper.

New paper has sharp edges and can cause painful cuts.

When printing large quantities, the bottom part of the paper output area may get hot. Do not allow children to touch.

Burns can occur.

When re movin g jamme d pape r, do not use tweez ers o r shar p metal objects.

It can damage the machine.

1. Introduction

Safety information

Do not allow too many papers to stack up in the paper output tray.

It can damage the machine.

Do not block or push objects into the ventilation opening.

This could result in elevated component temperatures which can cause damage or fire.

Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

Installation / Moving

Warning

Do not place the machine in an area with dust, humidity, or water leaks.

Caution

Before moving the machine, turn the power off and disconnect all cords. The information below are only suggestions based on the units weight.If you have a medical condition that prevents you from lifting, do not lift the machine. Ask for help, and always use the appropriate amount of people to left the device safety.

Then lift the machine:

• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.

• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift

• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or

The machine could fall, causing injury or machine damage.

Do not place the machine on an unstable surface.

The machine could fall, causing injury or machine damage.

Use only No.26 AWG

with 2 people.

more people.

or larger, telephone line cord, if necessary.

This could result in electric shock or fire.

Otherwise, it can cause damage to the machine.

Make sure you plug the power cord into a grounded electrical outlet.

Otherwise, this could result in electric shock or fire.

1. Introduction

Safety information

Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger.

Maintenance / Checking

Otherwise, it can cause damage to the machine, and could result in electric shock or fire.

The machine should be connected to the power level which is specified on the label.

If you are unsure and want to check the power level you are using, contact the electrical utility company.

Do not put a cover over the machine or place it in an airtight location, such as a closet.

If the machine is not well-ventilated, this could result in fire.

Do not overload wall outlets and extension cords.

This can diminish performance, and could result in electric shock or fire.

a. AWG: American Wire Gauge

Caution

Unplug this product from the wall outlet before cleaning the inside of the machine. Do not clean the machine with benzene, paint thinner or alcohol; do not spray water directly into the machine.

This could result in electric shock or fire.

When you are working inside the machine replacing supplies or cleaning the inside, do not operate the machine.

You could get injured.

Keep cleaning supplies away from children.

Children could get hurt.

Do not disassemble, repair or rebuild the machine by yourself.

It can damage the machine. Call a certified technician when the machine needs repairing.

Keep the power cable and the contact surface of the plug clean from dust or water.

Otherwise, this could result in electric shock or fire.

1. Introduction

Safety information

Supply usage

Caution

To clean and operate the machine, strictly follow the user's guide provided with the machine.

Otherwise, you could damage the machine.

• Do not remove any covers or guards that are fastened with screws.

• Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock.

• The machine should only be repaired by a Dell service technician.

When storing supplies such as toner cartridges, keep them away from children.

Toner dust can be dangerous if inhaled or ingested.

When changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clothes.

Toner dust can be dangerous if inhaled or ingested.

When toner gets on your clothing, do not use hot water to wash it.

Hot water sets toner into fabric. Use cold water.

Using recycled supplies, such as toner, can cause damage to the machine.

In case of damage due to the use of recycled supplies, a service fee will be charged.

Do not disassemble the toner cartridge.

Toner dust can be dangerous if inhaled or ingested.

Do not burn any of the supplies such as toner cartridge or fuser unit.

This could cause an explosion or uncontrollable fire.

1. Introduction

Machine overview

Accessories

Power cord Quick installation guide

Software CD

a. The software CD contains the print drivers and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.

Misc. accessories

1. Introduction

Machine overview

Front view

1 Document feeder cover 9 Output tray

2 Document feeder guide cover 10 Output support

Document feeder output tray

4 Control Panel 12 Scanner lid

5 Paper level indicator 13 Scanner glass

6 Tray 14 Document feeder input tray

Manual feeder tray

8 Front cover 16 Document feeder output support

11 Paper width guide on a manual

feeder

15 Paper width guide on a document

feeder

1. Introduction

Machine overview

Rear view

1 Network port 4 USB port

2 Extension telephone socket (EXT) 5 Power receptacle

3 Telephone line socket (Line) 6 Rear cover

1. Introduction

Control panel overview

Control panel

WPS (B1265df w only)

Configures the wireless network connection easily without a computer (see "Wired network setup" on page 135).

• Prints configuration sheet

- Press and hold this button for about 10 seconds until the green LED blinks slowly, and release.

• Prints supplies info report / error report

- Press and hold this button for about 15 seconds until the green LED on, and release.

• Prints manual

- Press this button each time you load a sheet of paper in the tray if you have selected Manual Feeder for Source in your printer driver.

1 Eco Turn into eco mode to reduce toner

consumption and paper usage (see"Eco printing" on page 53).

3 ID Copy Allows you to copy both sides of an ID card like a

driver’s license on a single side of paper (see "ID card copying" on page 57).

4 Power Turns the power on or off, or wakes up the

machine from the power save mode. If you need to turn the machine off, press this button for more than three seconds.

5 Fax Switches to Fax mode.

6 Copy Switches to Copy mode.

1. Introduction

Control panel overview

7 Scan Switches to Scan mode.

8 Menu Opens Menu mode and scrolls through the

available menus.

9 Left/Right Arrows Scrolls through the options available in the

selected menu and increases or decreases values.

10 OK Confirms the selection on the screen.

11 Back Sends you back to the upper menu level.

12 Start Starts a job.

13 Stop/Clear Stops an operations at any time.

14 Status LED Indicates the status of your machine (see

"Understanding the status LED" on page 92).

19 Display screen Shows the current status and displays prompts

during an operation.

15 Numeric keypad Dials a number or enters alphanumeric

characters.

16 On Hook

Dial

17 Redial/

Pause

18 Address

Book

When you press this button, you can hear a dial tone. Then enter a fax number. It is similar to making a call using speaker phone.

Redials the last number in ready mode, or inserts a pause(-) into a fax number in edit mode.

Allows you to store frequently used fax numbers or search for stored fax numbers.

1. Introduction

Control panel overview

Adjusting the control panel

1. Introduction

Turning on the machine

Connect the machine to the electricity supply first.

1. Introduction

Installing the driver locally

A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 138).

• If you are a Mac, Linux, or Unix OS user, refer to the "Software Installation" on page 128.

• The installation window in this User’s Guide may differ depending on the machine and interface in use.

• Only use a USB cable no longer than 3 meters (118 inches).

Windows

Make sure that the machine is connected to your computer and

powered on.

If the installation window does not appear, click Start > All programs > Accessories > Run.

X:\Setup.exe replacing “X” with the letter, which represents your CD/ DVD drive and click OK.

• For Windows 8,

If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing “X” with the letter that represents your CD/DVD drive and click OK.

If “Tap to choose what happens with this disc.” pop-up window appears, click the window and select Run Setup.exe.

Select New Printer.

If the “Found New Hardware Wizard” appears during the installation procedure, click Cancel to close the window.

Insert the supplied software CD into your CD/DVD drive.

The software CD should automatically run and an installation window will appear.

1. Introduction

Installing the driver locally

Choose USB.

Follow the instructions in the installation window.

From the Windows 8 Start Screen

• Dell Printer Experience app can only be used in the Start screen when V4 driver is installed. The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Dell website, www.Dell.com > find your product > Support or downloads.

• You can download Dell Printer Experience app from the Windows Store.

You need have a Microsoft account to use the Windows Store.

1 From Charms, select Search. 2 Click Store. 3 Search and click Dell Printer Experience. 4 Click Install.

• If you install the driver using the supplied software CD, V4 driver is not installed. If you want to use the V4 driver in the Desktop screen, you can download from the Dell website, www.Dell.com >find your product > Support or downloads.

• If you want to install Dell’s printer management tools, you need to install them using the supplied software CD.

Make sure that your computer is connected to the Internet and powered

on.

Make sure that the machine is powered on.

Connect the computer and the machine with a USB cable.

The driver is automatically installed from the Windows Update.

1. Introduction

Installing the driver locally

• If you want to install Dell’s printer management tools, you need to install them using the supplied software CD.

• You can download Dell Printer Experience app from the Windows Store.

You need have a Microsoft account to use the Windows Store.

1 From Charms, select Search. 2 Click Store. 3 Search and click Dell Printer Experience. 4 Click Install.

1. Introduction

Reinstalling the driver

If the printer driver does not work properly, follow the steps below to reinstall the driver.

Windows

From the Start menu, select All Programs > Dell > Dell Printers > your

printer driver name > Uninstall.

Follow the instructions in the uninstallation window.

Insert the software CD into your CD/DVD drive and install the driver

again (see "Installing the driver locally" on page 23).

From the Windows 8 Start Screen

• If you cannot find a Dell Printer Software tile, unintstall from the desktop screen mode.

• If you want to uninstall Dell’s printer management tools, from the Start

screen, right-click the app > Uninstall > right-click the program you want to delete > Uninstall and follow the instruction in the window.

Make sure that the machine is connected to your computer and

powered on.

Click on the Uninstall tile in the Start screen.

Follow the instructions in the window.

1. Introduction

2. Menu overview and basic setup

This chapter provides information about the overall menu structure and the basic setup options.

• Menu overview 28

• Changing the display language 34

• Media and tray 35

• Basic printing 49

• Basic copying 55

• Basic scanning 59

• Basic faxing 60

Menu overview

The control panel provides access to various menus to set up the machine or use the machine’s functions.

• An asterisk (*) appears next to the currently selected menu.

• Some menus may not appear on the display depending on options. If so, it is not applicable to your machine.

• Some menu names may differ from your machine depending on its options.

Accessing the menu

Select the Fax, Copy, or Scan button on the control panel depending on

the feature to be used.

Select (Menu) until the menu you want appears on the bottom line

of the display and press OK.

Press (Stop/Clear) to return to the ready mode.

Items Options

Fax Feature Darkness Light+5- Light+1

Normal

Dark+1- Dark+5

Contrast Light+5- Light+1

Normal

Dark+1- Dark+5

Resolution Standard

Fine

Super Fine

Photo Fax

Color Fax

Scan Size

Press the left/right arrows until the needed menu item appears and press

OK.

If the setting item has sub menus, repeat step 3.

Press the left/right arrows to access the required value.

Press OK to save the selection.

Multi Send

Delay Send

2. Menu overview and basic setup

Menu overview

Items Options

Fax Feature Priority Send

Forward Fax

Secure Receive On

Off

Add Page

Cancel Job

Fax Setup Sending Redial Times

Redial Term

Prefix Dial

ECM Mode

Items Options

Fax Setup Receiving Receive Mode

Ring To Answer

Stamp RCV Name

RCV Start Code

Auto Reduction

Discard Size

Junk Fax Setup

DRPD Mode

Duplex Print

Change Default Resolution

Darkness

Contrast

Scan Size

Send Report

Image TCR

Dial Mode

Auto Report On

Copy Feature Scan Size

Reduce/Enlarge

Darkness Light+5- Light+1

Off

Normal

Dark+1- Dark+5

2. Menu overview and basic setup

Menu overview

Items Options

Copy Feature Contrast Light+5- Light+1

Normal

Dark+1- Dark+5

Original Type Text

Text/Photo

Photo

Layout Normal

2-Up

4-Up

ID copy

Poster Copy

Clone Copy

Adjust Bkgd. Off

Auto

Items Options

Copy Setup Change Default Scan Size

Copies

Copy Collation

Reduce/Enlarge

Duplex

Darkness

Contrast

Original Type

Adjust Bkgd.

Print Setup Orientation Portrait

Landscape

Duplex Off

1 -> 2 Side Long

1 -> 2 SideShort

Enhance Lev.1

Enhance Lev.2

Erase Lev.1- Erase Lev.4

Duplex Off

1 -> 2 Side Long

1 -> 2 SideShort

Copies [1-999]:1

Resolution 600dpi-Normal

1200dpi-Best

Darkness Normal

Light

Dark

2. Menu overview and basic setup

Menu overview

Items Options

Print Setup Clear Text Off

Minimum

Medium

Maximum

Auto CR LF

LF+CR

Emulation Emulation Type

Setup

Items Options

System Setup Machine Setup Machine ID

Fax Number

Date & Time

Clock Mode

Language

Power Save

Wakeup Event

System Timeout

Job Timeout

Altitude Adj.

Auto Continue

Paper Mismatch

Paper Substit

PrintBlankPage

Toner Save

Eco Settings

Paper Setup Paper Size

Paper Type

Paper Source

Margin

2. Menu overview and basic setup

Menu overview

Items Options

System Setup Sound/Volume Key Sound

Alarm Sound

Speaker

Ringer

Report All Report

Configuration

Supplies Info.

Address Book

Fax Send

Fax Sent

Fax Received

Schedule Jobs

Junk Fax

Items Options

System Setup Clear Setting All Settings

Print Setup

Fax Setup

Copy Setup

System Setup

Network Setup

Address Book

Fax Sent

Fax Received

Maintenance

Network Conf.

Usage Counter

Fax Options

CLR Empty Msg

Supplies Life

Serial NO.

TonerLow Alert

2. Menu overview and basic setup

Menu overview

Items Options

Network TCP/IP (IPv4) DHCP

BOOTP

Static

TCP/IP (IPv6) IPv6 Activate

DHCPv6 Config

Ethernet Speed Automatic

10Mbps Half

10Mbps Full

100Mbps Half

100Mbps Full

Clear Setting

Network Conf.

a. This setting may not be available depending on your country. b. This option only appears if “paper mismatch” is enabled. c. This option only appears when small amount of toner is left in the cartridge.

2. Menu overview and basic setup

Changing the display language

To change the language that is displayed on the control panel, follow these steps:

Select (Menu) > System Setup > Machine Setup > Language on the control panel.

It may be necessary to press OK to navigate to lower-level menus.

Select the language you want to display on the control panel.

Press OK to save the selection.

2. Menu overview and basic setup

Media and tray

This chapter provides information on how to load print media into your machine.

• Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Dell’s warranty or service agreements.

• Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine.

• Using inflammable print media can cause a fire.

• Use designated print media (see "Print media specifications" on page

101).

The use of inflammable media or foreign materials left in the printer may lead to overheating of the unit and, in rare cases may cause a fire.

Tray overview

To change the size, you need to adjust the paper guides.

1 Tray extension guide 2 Paper length guide 3 Paper width guide

If you do not adjust the guide, it may cause paper registration, image skew, or jamming of the paper.

2. Menu overview and basic setup

Media and tray

The paper quantity indicator shows the amount of paper in the tray.

1 Full 2 Empty

Paper type available for duplex printing

Depending on the power voltage your machine uses, available paper types for duplex printing differs. Refer to the below table.

Power voltage Available paper

110V Letter, Legal, US Folio, Oficio

220V A4

2. Menu overview and basic setup

Media and tray

Loading paper in the tray

When printing using the tray, do not load paper on the manual feeder, it may cause a paper jam.

2. Menu overview and basic setup

Media and tray

Loading in manual feeder

The manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes (see "Print media specifications" on page 101).

Tips on using the manual feeder

• Load only one type, size and weight of print media at time in the manual feeder.

• To prevent paper jams, do not add paper while printing when there is still paper in the manual feeder.

• Print media should be loaded face up with the top edge going into the manual feeder first and be placed in the center of the tray.

• To ensure printing quality and to prevent paper jams, only load the available paper (see "Print media specifications" on page 101).

• Flatten any curl on postcards, envelopes, and labels before loading them into the manual feeder.

• When printing on special media, you must follow the loading guidelines (see "Printing on special media" on page 40).

• When papers overlap when printing using the manual feeder, open tray and remove the papers then try printing again.

• When paper does not feed well while printing, push the paper in manually until it starts feeding automatically.

• When the machine is in a power save mode, the machine does not feed paper from the manual feeder. Wake up the machine by pressing the power button before using the manual feeder.

2. Menu overview and basic setup

Media and tray

2. Menu overview and basic setup

Media and tray

Printing on special media

The table below shows the special media usable in each tray.

The media is also shown in the Printing Preferences. To get the higest printing quality, select the proper media type from the Printing preferences window > Paper tab > Paper Type (see "Opening printing preferences" on page 51).

For example, if you want to print on labels, select Labels for Paper Type.

• When using special media, we recommend you feed one sheet at a time (see "Print media specifications" on page 101).

• Printing the special media (Face up)

If special media are printed out with curl, wrinkles, crease, or black bold lines, open the rear cover and try printing again. Keep the rear cover opened during printing.

To see for paper weights for each sheet, refer to "Print media specifications" on page 101.

Types Tray Manual feeder

Plain ●●

Thick ●●

Thicker ●

Thin ●●

Bond ●●

Color ●

CardStock ●●

Labels ●

Transparency ●

Envelope ●

Thick Envelope ●

Preprinted ●

Cotton ●

Recycled ●●

Archive ●●

(●: supported, Blank: Not available)

2. Menu overview and basic setup

Media and tray

Envelope

Printing successfully on envelopes depends upon the quality of the envelopes.

To print an envelope, place it as shown in the following figure.

If envelopes are printed out with wrinkles, creases, or black bold lines, open the rear cover and try printing again. Keep the rear cover opened during printing.

• Use only well-constructed envelopes with sharp and well-creased folds.

• Do not use stamped envelopes.

• Do not use envelopes with clasps, snaps, windows, coated lining, selfadhesive seals, or other synthetic materials.

• Do not use damaged or poorly made envelopes.

• Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope.

1 Acceptable 2 Unacceptable

• Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the machine’s fusing temperature for 0.1 second about 170°C (338 °F). The extra flaps and strips might cause wrinkling, creasing, or jams, and may even damage the fuser.

• When selecting envelopes, consider the following factors:

- Weight: should not exceed 90 g/m2 otherwise; jams may occur.

- Construction: should lie flat with less than 6 mm curl and should not contain air.

- Condition: should not be wrinkled, nicked, nor damaged.

- Temperature: should resist the heat and pressure of the machine during operation.

• For the best print quality, position margins no closer than 15 mm from the edges of the envelope.

• Avoid printing over the area where the envelope’s seams meet.

2. Menu overview and basic setup

Media and tray

Transparency

To avoid damaging the machine, use only transparencies designed for use in laser printers.

• Do not use transparencies that separate from the backing sheet.

• To prevent transparencies from sticking to each other, do not let the printed sheets stack up as they are being printed out.

• Recommended media: Transparency for a color laser printer by Xerox, such as 3R 91331(A4), 3R 2780 (Letter)

• Must withstand the machine’s fusing temperature.

• Place them on a flat surface after removing them from the machine.

• Do not leave unused transparencies in the paper tray for long. Dust and dirt may accumulate on them, resulting in spotty printing.

• To avoid smudging caused by fingerprints, handle them carefully.

• To avoid fading, do not expose printed transparencies to prolonged sunlight.

• Ensure that transparencies are not wrinkled, curled, or have any torn edges.

2. Menu overview and basic setup

Media and tray

Labels

To avoid damaging the machine, use only labels designed for use in laser printers.

- Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.

• Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components.

• Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine.

• Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged.

• When selecting labels, consider the following factors:

- Adhesives: Should be stable at your machine’s fusing temperature. Check your machine’s specifications to view the fusing temperature (about 170°C (338°F)).

- Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams.

- Curl: Must lie flat with no more than 13 mm of curl in any direction.

2. Menu overview and basic setup

Media and tray

Card stock/ Custom-sized paper

• In the software application, set the margins to at least 6.4 mm (0.25 inches) away from the edges of the material.

Preprinted paper

When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed.

• Must be printed with heat-resistant ink that will not melt, vaporize, or release hazardous emissions when subjected to the machine’s fusing temperature for 0.1 second (about 170°C (338°F)).

• Preprinted paper ink must be non-flammable and should not adversely affect machine rollers.

• Before you load preprinted paper, verify that the ink on the paper is dry. During the fusing process, wet ink can come off preprinted paper, reducing print quality.

2. Menu overview and basic setup

Media and tray

Setting the paper size and type

After loading paper in the paper tray, set the paper size and type using the control panel buttons.

It may be necessary to press OK to navigate to lower-level menus for some models.

Select (Menu) > System Setup > Paper Setup > Paper Size or

Paper Type on the control panel.

Select the tray and the option you want.

Press OK to save the selection.

• The settings set from the machine driver override the settings on the control panel.

a To print from an application, open an application and start the print

menu.

b Open Printing Preferences (see "Opening printing preferences" on

page 51).

c Press the Paper tab and select an appropriate paper.

Preparing originals

• Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than 216 x 356 mm (8.5 x 14 inches).

• Do not attempt to load the following s of paper, in order to prevent paper jam, low print quality and machine damage.

- Carbon-paper or carbon-backed paper

- Coated paper

- Onion skin or thin paper

- Wrinkled or creased paper

- Curled or rolled paper

- Torn paper

• Remove all staples and paper clips before loading.

• Make sure any glue, ink, or correction fluid on the paper is completely dry before loading.

• Do not load originals that include different sizes or weights of paper.

• Do not load booklets, pamphlets, transparencies, or documents with other unusual characteristics.

• If you want to use special-sized paper such as billing paper, select the

Paper tab > Size > Edit... and set Custom Paper Size Settings in the Printing Preferences (see "Opening printing preferences" on page 51).

2. Menu overview and basic setup

Media and tray

Loading originals

You can use the scanner glass or the document feeder to load an original for copying, scanning, and sending a fax.

On the scanner glass

Using the scanner glass, you can copy or scan originals. You can get the best scan quality, especially for colored or gray-scaled images. Make sure that no originals are in the document feeder. If an original is detected in the document feeder, the machine gives it priority over the original on the scanner glass.

Lift and open the scanner lid.

Place the original face down on the scanner glass. Align it with the

registration guide at the top left corner of the glass.

Close the scanner lid.

• Leaving the scanner lid open while copying may affect copy quality and toner consumption.

• Dust on the scanner glass may cause black spots on the printout. Always keep it clean (see "Cleaning the machine" on page 75).

• If you are copying a page from a book or magazine, lift the scanner lid until its hinges are caught by the stopper and then close the lid. If the book or magazine is thicker than 30 mm, start copying with the scanner lid open.

2. Menu overview and basic setup

Media and tray

• Be careful not to break the scanner glass. You may get hurt.

• Do not put hands while closing the scanner lid. The scanner lid may fall on your hands and get hurt.

• Do not look the light from inside of the scanner while copying or scanning. It is harmful to eyes.

In the document feeder

Using the document feeder, you can load up to 40 sheets of paper (75 g/m2, 20 lbs bond) for one job.

Flex or fan the edge of the paper stack to separate the pages before

loading originals.

Load the original face up into the document feeder input tray. Make sure

that the bottom of the original stack matches the paper size marked on the document input tray.

2. Menu overview and basic setup

Media and tray

Adjust the document feeder width guides to the paper size.

• Dust on the document feeder glass may cause black lines on the printout. Always keep the glass clean (see "Cleaning the machine" on page 75).

• To print on both sides of the paper using the ADF, from the control panel

press (Copy) > (Menu) > Copy Feature > Duplex > 1 -> 2 Side

Long or 1 -> 2 SideShort and print on one side of the paper, then reload

the sheet to print on the other side.

2. Menu overview and basic setup

Basic printing

For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 199).

Printing

• If you are a Mac or Linux user, refer to the "Mac printing" on page 206 or "Linux printing" on page 207.

• For Windows 8 user, see "Basic printing" on page 239.

The following Printing Preferences window is for Notepad in Windows 7.

Open the document you want to print.

Select Print from the File menu.

Select your machine from the Select Printer list.

The basic print settings including the number of copies and print range

are selected within the Print window.

To take advantage of the advanced printing features, click Properties or Preferences from the Print window (see "Opening printing preferences" on page 51).

To start the print job, click OK or Print in the Print window.

2. Menu overview and basic setup

Basic printing

Canceling a print job

If the print job is waiting in the print queue or print spooler, cancel the job as follows:

• You can access this window by simply double-clicking the machine icon

( ) in the Windows task bar.

• You can also cancel the current job by pressing (Stop/Clear) on the control panel.

2. Menu overview and basic setup

Basic printing

Opening printing preferences

• The Printing Preferences window that appears in this user’s guide may differ depending on the machine in use.

• When you select an option in Printing Preferences, you may see a

warning mark or . An mark means you can select that certain

option but it is not recommended, and an mark means you cannot

select that option due to the machine’s setting or environment.

• For Windows 8 user, see "Opening more settings" on page 240.

Open the document you want to print.

Select Print from the file menu. The Print window appears.

Click Properties or Preferences.

Select your machine from the Select Printer.

You can check the machine’s current status using the Printer Status button (see "Using Dell Printer Status" on page 236).

2. Menu overview and basic setup

Basic printing

Using a favorite setting

The Favorites option, which is visible on each preferences tab except for the Dell tab, allows you to save the current preferences for future use.

To save a Favorites item, follow these steps:

Select more options and click (Update), settings will be added to the Favorites you made. To use a saved setting, select it from the Favorites drop-down list. The machine is now set to print according to the settings you have selected.To delete saved settings, select it from the Favorites

drop-down list and click (Delete).

Change the settings as needed on each tab.

Enter a name for the item in the Favorites input box.

Click (Add). When you save Favorites, all current driver settings are

saved.

You can also restore the printer driver’s default settings by selecting

Default Favorite from the Favorites drop-down list.

2. Menu overview and basic setup

Basic printing

Using help

Click the option you want to know on the Printing Preferences window and press F1 on your keyboard.

Eco printing

The Eco function reduces toner consumption and paper usage. The Eco function allows you to save print resources and lead you to eco-friendly printing.

If you press the (Eco) button from the control panel, eco mode is enabled. The default setting of Eco mode is Double-sided printing (Long Edge),

Multiple Pages per Side (2), Skip blank pages, and Toner Save.

Setting Eco mode on the control panel

• The settings set from the machine’s driver override the settings on the control panel.

Select (Menu) > System Setup > Machine Setup > Eco Settings on

the control panel.

Select the option you want and press OK.

• Default Mode: Select this to turn on or off the eco mode. (Duplex (long edge)/Toner save/2-up/Skip blank pages)

- Off: Set the eco mode off.

- On: Set the eco mode on.

If you set the eco mode on with a password from the Embedded Web Service (Settings tab > Machine Settings > System > Eco > Settings), the On force message appears. You have to enter the password to change the eco mode status.

• Change Template: Follow the settings from Embedded Web Service. Before you select this item, you must set the eco function in Embedded Web Service> Settings tab > Machine Settings > System > Eco > Settings.

Press OK to save the selection.

• Accessing menus may differ from model to model (see "Accessing the menu" on page 28).

• It may be necessary to press OK to navigate to lower-level menus.

Setting eco mode on the driver

Open the Eco tab to set Eco mode. When you see the eco image ( ), that means the eco mode is currently enabled.

2. Menu overview and basic setup

Basic printing

Eco options

• Printer Default: Follows the settings from the machine's control panel.

• None: Disables Eco mode.

• Eco Printing: Enables eco mode. Activate the various Eco items you want to use.

• Password: If the administrator has enabled Eco mode, you have toenter the password to change the status.

Result simulator

Result Simulator shows the results of reduced emission of carbon dioxide, used

electricity, and the amount of saved paper in accordance with the settings you selected.

• The results are calculated on the basis that the total number of printed paper is one hundred without a blank page when the Eco mode is disabled.

• Refers to the calculation coefficient about CO2, energy, and paper from IEA, the index of Ministry of Internal Affairs and Communication of Japan and www.remanufacturing.org.uk. Each model has a different index.

• The power consumption in printing mode refers to the average printing power consupmtion of this machine.

• The actual saved or reduced amount may differ depending on the operating system used, computing performance, application software, connection method, media, media size, job complexity, etc.

2. Menu overview and basic setup

Basic copying

For special printing features, refer to the Advanced Guide (see "Copy menu" on page 178).

Basic copy

Select (copy) on the control panel.

Place a single document face down on the document glass, or load the

documents face up into the document feeder (see "Loading originals" on page 46).

If you want to customize the copy settings including Reduce/Enlarge,

Darkness, Contrast, Original, and more by using the control panel

buttons (see "Changing the settings for each copy" on page 55).

Changing the settings for each copy

Your machine provides default settings for copying so that you can quickly and easily make a copy. However, if you want to change the options for each copy, use the copy function buttons on the control panel.

• If you press (Stop/Clear) while setting the copy options, all of the options you have set for the current copy job will be canceled and

returned to their default status. Or, they will automatically return to their default status after the machine completes the copy in progress.

• Accessing menus may differ from model to model (see "Accessing the menu" on page 28).

• It may be necessary to press OK to navigate to lower-level menus.

Enter the number of copies using the arrow or number keypad, if

necessary.

Press (Start).

If you need to cancel the copying job during the operation, press (Stop/

Clear) and the copying will stop.

2. Menu overview and basic setup

Basic copying

Darkness

If you have an original containing faint marking and dark images, you can adjust the brightness to make a copy that is easier to read.

Select (copy) > (Menu) > Copy Feature > (Darkness) on

the control panel.

Or select (Darkness) button on the control panel.

Select the option you want and press OK.

For example, the Light+5 being the lightest, and the Dark+5 being the darkest.

Press (Stop/Clear) to return to ready mode.

Contrast

The Contrast menu lets you increase or decrease the difference between the bright and dark areas of an image.

Original

The original setting is used to improve the copy quality by selecting the document for the current copy job.

Select (copy) > (Menu) > Copy Feature > Original type on the

control panel.

Select the option you want and press OK.

• Text: Use for originals containing mostly text.

• Text/Photo: Use for originals with mixed text and photographs.

If texts in the printout is blurry, select Text to get the clear texts.

• Photo: Use when the originals are photographs.

Press (Stop/Clear) to return to ready mode.

Reduced or enlarged copy

Select (copy) > (Menu) > Copy Feature > Contrast on the

control panel.

Select the option you want and press OK.Select Dark to heighten the

contrast and select Light to reduce it.

Press (Stop/Clear) to return to ready mode.

You can reduce or enlarge the size of a copied image from 25% to 400% when you copy original documents from the scanner glass.

2. Menu overview and basic setup

Basic copying

• This feature may not be available depending on model or optionalgoods (see "Variety feature" on page 8).

• If the machine set to Eco mode, reduce and enlarge features are notavailable.

To select from the predefined copy sizes

Select (copy) > (Menu) > Copy Feature > Reduce/Enlarge on

the control panel.

Select the option you want and press OK.

Press (Stop/Clear) to return to ready mode.

To scale the copy by directly entering the scale rate

When you make a reduced copy, black lines may appear at the bottom of your copy.

ID card copying

Your machine can print 2-sided originals on one sheet.

The machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original. This feature is helpful for copying a small-sized item such as business card.

• The original must be placed on the scanner glass to use this feature.

• If the machine set to Eco mode, this feature is not available.

Select (copy) > (Menu) > Copy Feature > Reduce/Enlarge >

Custom on the control panel.

Enter the copy size you want using the numeric keypad.

Press OK to save the selection.

Press (Stop/Clear) to return to ready mode.

• For better image quality, Select (copy) > (Menu) > Copy

Feature > Original Type > Photo on the control panel.

2. Menu overview and basic setup

Basic copying

Press (ID Copy) on the control panel.

Place the front side of an original facing down on the scanner glass

where arrows indicate as shown. Then, close the scanner lid.

Place Front Side and Press [Start] appears on the display.

Press Start.

Your machine begins scanning the front side and shows Place Back Side and Press [Start].

Turn the original over and place it on the scanner glass where arrows

indicate as shown. Then, close the scanner lid.

Press Start.

• If you do not press the (Start) button, only the front side will be

copied.

• If the original is larger than the printable area, some portions may not be printed.

2. Menu overview and basic setup

Basic scanning

For special scanning features, refer to the Advanced Guide (see "Scan features" on page 211).

Basic Scanning

This is the normal and usual procedure for scanning originals.

This is a basic scanning method for USB-connected machine.

• It may be necessary to press OK to navigate to lower-level menus for some models.

• if you want to scan using the network, refer to the Advanced Guide (see "Scanning from network connected machine" on page 214).

If you see Not Available message, check the port connection, or select

Enable Scan from Device Panel in Dell Printer Manager > Switch to advanced mode > Scan to PC Settings.

Select the application program you want and press OK.

Default setting is My Documents.

You can add or delete the folder where the scanned file is saved in Dell

Printer Manager > Switch to advanced mode. > Scan to PC Settings.

Select the option you want and press OK.

Place a single document face down on the document glass, or load the

documents face up into the document feeder (see "Loading originals" on page 46).

Select (scan) > Scan to PC > Local PC on the control panel.

Scanning begins.

Scanned image is saved in computer’s C:\Users\users name\MyDocuments. The saved folder may differ, depending on your

operatingsystem or the application you are using.

2. Menu overview and basic setup

Basic faxing

For special faxing features, refer to the Advanced Guide (See "Fax features"

Preparing to fax

on page 217).

• You cannot use this machine as a fax via the internet phone. For more information ask your internet service provider.

Before you send or receive a fax, you need to connect the supplied line cord to your telephone wall jack (see "Rear view" on page 18). Refer to the Quick Installation Guide how to make a connection. The method of making a telephone connection is different from one country to another.

• We recommend using traditional analog phone services (PSTN: Public Switched Telephone Network) when connecting telephone lines to use

a fax machine. If you use other Internet services (DSL, ISDN, VolP), you can improve the connection quality by using the Micro-filter. The Micro-filter

Sending a fax

eliminates unnecessary noise signals and improves connection quality or Internet quality. Since the DSL Micro-filter is not provided with the machine, contact your Internet service provider for use on DSL Microfilter.

• When you place the originals, you can use either the document feeder or the scanner glass. If the originals are placed on both the document feeder and the scanner glass, the machine will read the originals on the document feeder first, which has higher priority in scanning.

Place a single document face down on the document glass, or load the

documents face up into the document feeder (see "Loading originals" on

1 Line port 2 Micro filter 3 DSL modem / Telephone line

(see "Rear view" on page 18).

page 46).

Select (fax) on the control panel.

Adjust the resolution and the darkness to suit your fax needs (see

"Adjusting the document settings" on page 62).

2. Menu overview and basic setup

Basic faxing

Enter the destination fax number.

Press (Start) on the control panel. The machine starts to scan and

send the fax to the destinations.

• If you want to send a fax directly from your computer, use Dell Network

PC Fax (see "Sending a fax in the computer" on page 218).

• When you want to cancel a fax job, press (Stop/Clear) before the

machine starts transmission.

• If you used the scanner glass, the machine shows the message asking to place another page.

Sending a fax manually

Perform the following to send a fax using (On Hook Dial) on the control panel. If your machine is a handset model, you can send a fax using the handset

Press On Hook Dial on the control panel or lift the handset.

Enter a fax number using the number keypad on the control panel.

Press (Start) on the control panel when you hear a high-pitched fax

signal from the remote fax machine.

Sending a fax to multiple destinations

You can use the multiple send feature, which allows you to send a fax to multiple locations. Originals are automatically stored in memory and sent to a remote station. After transmission, the originals are automatically erased from memory (see "Features" on page 7).

You cannot send faxes with this feature if you chose n s uper fine as an o ption or if the fax is in color.

(see "Features" on page 7).

Place a single document face down on the document glass, or load the

documents face up into the document feeder (see "Loading originals" on page 46).

Select (fax) on the control panel.

Adjust the resolution and the darkness to suit your fax needs (see

"Adjusting the document settings" on page 62).

Place a single document face down on the document glass, or load the

documents face up into the document feeder (see "Loading originals" on page 46).

Select (fax) on the control panel.

Adjust the resolution and the darkness to suit your fax needs (see

"Adjusting the document settings" on page 62).

Select (Menu) > Fax Feature > Multi Send on the control panel.

2. Menu overview and basic setup

Basic faxing

Enter the number of the first receiving fax machine and press OK.

You can press speed dial numbers or select a group dial number using

the (Address book) button (see Advanced Guide).

Enter the second fax number and press OK.

The display asks you to enter another fax number to send the document.

To enter more fax numbers, press OK when Yes appears and repeat

steps 5 and 6. You can add up to 10 destinations.

Adjusting the document settings

Before starting a fax, change the following settings according to your original’s status to get the best quality.

It may be necessary to press OK to navigate to lower-level menus.

Resolution

Once you have entered a group dial number, you cannot enter another group dial number.

When you have finished entering fax numbers, select No at the Another

No.? prompt and press OK.

The default document settings produce good results when using typical textbased originals. However, if you send originals that are of poor quality, or contain photographs, you can adjust the resolution to produce a higher quality fax.

The machine begins sending the fax to the numbers you entered in the order in which you entered them.

Receiving a fax

Your machine is preset Fax mode at the factory. When you receive a fax, the machine answers the call on a specified number of rings and automatically receives the fax.

Select (fax) > (Menu) > Fax Feature > Resolution on the control

panel.

Select the option you want and press OK.

• Standard: Originals with normal sized characters.

• Fine: Originals containing small characters or thin lines or originals printed using a dot-matrix printer.

• Super Fine: Originals containing extremely fine detail. Super Fine mode is enabled only if the machine with which you are communicating also supports the Super Fine resolution.

2. Menu overview and basic setup

Basic faxing

• For memory transmission, Super Fine mode is not available. The

resolution setting is automatically changed to Fine.

• When your machine is set to Super Fine resolution and the fax machine

with which you are communicating does not support Super Fine

resolution, the machine transmits using the highest resolution mode supported by the other fax machine.

• Photo Fax: Originals containing shades of gray or photographs.

• Color Fax: Original with colors.

• Memory transmission is not available in this mode.

Darkness

You can select the degree of darkness of the original document.

The darkness setting is applied to the current fax job. To change the default setting (see "Fax menu" on page 182).

Select (fax) > (Menu) > Fax Feature > (Darkness)on the

control panel.

Select a darkness level you want.

• You can only send a color fax if the machine you are communicating with supports color fax reception and you send the fax manually.

Press (Stop/Clear) to return to ready mode.

2. Menu overview and basic setup

3. Maintenance

This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine.

• Ordering supplies and accessories 65

• Available supplies 66

• Installing accessories 67

• Redistributing toner 71

• Replacing the toner cartridge 72

• Monitoring the supplies life 73

• Setting the toner low alert 74

• Cleaning the machine 75

Ordering supplies and accessories

Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts.

To order Dell-authorized supplies and accessories visit www.dell.com/supplies, or contact your local Dell dealer or the retailer where you purchased your machine. You can also visit www.dell.com or www.dell.com/support, select your country/region, and obtain information on calling for service.

3. Maintenance

Available supplies

When supplies reach the end of their life spans, you can order the following s of supplies for your machine:

Type

Average yield

Part name

Standard yield toner cartridge Approx. 1,500 pages • G9W85 (All contries except China)

High yield toner cartridge Approx. 2,500 pages • DRYXV (All contries except China)

• 10G0D (For China only)

a. Declared yield value in accordance with ISO/IEC 19752.

Depending on the options, percentage of image area and job mode used, the toner cartridge’s lifespan may differ.

When purchasing new toner cartridges or other supplies, these must be purchased in the same country as the machine you are using. Otherwise, new toner cartridges or other supplies will be incompatible with your machine due to different configurations of toner cartridges and other supplies according to the specific country conditions.

Dell does not recommend using non-genuine Dell toner cartridge such as refilled or remanufactured toner. Dell cannot guarantee non-genuine Dell toner cartridge's quality. Service or repair required as a result of using non-genuine Dell toner cartridges will not be covered under the machine’s warranty.

3. Maintenance

Installing accessories

When you install optional devices, such as optional tray, memory, etc, this machine automatically detects and sets the optional devices. If you cannot use the optional devices you installed in this driver, you can set the optional devices in Device Settings to use.

Click the Windows Start menu.

• For Windows 8, from the Charms, select Search > Settings.

For Windows XP/2003, select Printers and Faxes.

• For Windows 2008/Vista, select Control Panel > Hardware and

Sound>Printers.

• For Windows 7, select Control Panel > Hardware and

Sound>Device and Printers.

• For Windows Server 2008 R2, select Control Panel >

Hardware>Device and Printers.

• For Windows 8, search for Device and Printers.

Right-click your machine.

For Windows XP/2003/2008/Vista, press Properties.

• For Windows 7, Windows Server 2008 R2, and Windows 8, from context menus, select Printer properties.

If Printer properties item has a ▶mark, you can select other printer drivers connected with the selected printer.

Select Device Options or Device Settings.

The Printer properties window may differ depending on the driver or operating system you are using.

Select the appropriate option.

Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine.

• Tray Options: Select the optional tray you installed. You can select the tray.

• Storage Options: Select the optional memory you installed. If this feature is checked, you can select the Print Mode.

• Printer Configuration: Select the printer language for the print job.

3. Maintenance

Installing accessories

• Administrator Settings: You can select the Printer status and EMF Spooling.

• Custom Paper Size Settings: You can specify custom paper size.

Click OK until you exit the Printer properties window.

3. Maintenance

Storing the toner cartridge

Toner cartridges contain components that are sensitive to light, temperature and humidity. Dell suggests users follow these recommendations to ensure optimal performance, highest quality, and longest life from your new Dell toner cartridge.

Store this cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions. The toner cartridge should remain in its original and unopened package until installation – if original packaging is not available, cover the top opening of the cartridge with paper and store in a dark cabinet.

Opening the cartridge package prior to use dramatically shortens its useful shelf and operating life. Do not store on the floor. If the toner cartridge is removed from the printer, follow the instructions below to store the toner cartridge properly.

• Store the cartridge inside the protective bag from the original package.

• Store lying flat (not standing on end) with the same side facing up as if it were installed in the machine.

• Do not store consumables in any of the following conditions:

- An environment where corrosive gases are present.

- An environment with salty air.

Handling instructions

• Do not touch the surface of the photoconductive drum in the cartridge.

• Do not expose the cartridge to unnecessary vibrations or shock.

• Never manually rotate the drum, especially in the reverse direction; this can cause internal damage and toner spillage.

Toner cartridge usage

Dell Inc. does not recommend or approve the use of non-Dell brand toner cartridges in your printer including generic, store brand, refilled, or remanufactured toner cartridges.

- Temperature greater than 40°C (104°F).

- Humidity range less than 20% and greater than 80%.

- An environment with extreme changes in humidity or temperature.

- Direct sunlight or room light.

- Dusty places.

- A car for a long period of time.

Dell’s printer warranty does not cover damage to the machine caused by the use of a refilled, remanufactured, or non-Dell brand toner cartridges.

3. Maintenance

Storing the toner cartridge

Estimated cartridge life

Estimated cartridge life the life of the toner cartridge (or imaging unit) yield depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size. For example, if you print a lot of graphics, the consumption of the toner is higher and you may need to change the cartridge more often.

3. Maintenance

Redistributing toner

When the toner cartridge is near the end of its life:

• White streaks or light printing occurs and/or density variation side to side.

• The Status LED blinks red.

If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.

If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water: hot water sets toner into fabric.

Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area.

3. Maintenance

Replacing the toner cartridge

• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.

• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.

• Shake the toner cartridge thorougly, it will increase the initial print quality.

• Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area.

When a toner cartridge has reached the end of life, the machine will stop printing.

3. Maintenance

Monitoring the supplies life

If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary.

It may be necessary to press OK to navigate to lower-level menus for some models.

Select (Menu) > System Setup > Maintenance > Supplies Life on the control panel.

Select the option you want and press OK.

• Supplies Info: Prints the supply information page.

• Total: Displays the total number of pages printed.

• ADF Scan: Displays the number of pages printed by using the document feeder.

• Platen Scan: Displays the number of pages scanned by using scanner glass.

Press (Stop/Clear) to return to ready mode.

3. Maintenance

Setting the toner low alert

If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears.

Select (Menu) > System Setup > Maintenance > Toner Low Alert on the control panel.

Select the option you want.

Press OK to save the selection.

3. Maintenance

Cleaning the machine

If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer.

• Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.

• If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum cleaner, toner blows in the air and might be harmful to you.

• During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems.

Cleaning the outside

Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.

3. Maintenance

Cleaning the machine

Cleaning the inside

During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems.

3. Maintenance

Cleaning the machine

• Use a dry lint-free cloth to clean the machine.

• If your machine has a power switch, turn the power switch off before cleaning the machine.

• Before opening the front cover, close the output support first.

3. Maintenance

Cleaning the machine

Cleaning the pickup roller

• Before opening the front cover, close the output support first.

• If your machine has a power switch, turn the power switch before cleaning the machine.

3. Maintenance

Cleaning the machine

Cleaning the scan unit

Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed.

Slightly dampen a soft, lint-free cloth or paper towel with water.

Lift and open the scanner lid.

Wipe the surface of the scanner glass until it is clean and dry.

1 Scanner lid 2 Scanner glass 3 Document feeder glass 4 White bar

3. Maintenance

Cleaning the machine

Wipe the underside of the scanner lid and white sheet until it is clean and dry.

Close the scanner lid.

3. Maintenance

Tips for moving & storing your machine

• When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality.

• When moving the machine, make sure at least two people are holding the machine securely.

3. Maintenance

4. Troubleshooting

This chapter gives helpful information for what to do if you encounter an error.

• Tips for avoiding paper jams 83

• Clearing original document jams 84

• Clearing paper jams 87

• Understanding the status LED 92

• Understanding display messages 94

This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced User's Guide.If you cannot find a solution in the User's Guide or the problem persists, call for service.

Tips for avoiding paper jams

By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:

• Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 35).

• Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray.

• Do not remove paper from the tray while your machine is printing.

• Flex, fan, and straighten paper before loading.

• Do not use creased, damp, or highly curled paper.

• Do not mix paper s in a tray.

• Use only recommended print media (see "Print media specifications" on page 101).

4. Troubleshooting

Clearing original document jams

When an original document jams in the document feeder, a warning message appears on the display.

To avoid tearing the document, remove the jammed document slowly and carefully.

To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals.

Original paper jam in front of scanner

4. Troubleshooting

Clearing original document jams

Original paper jam inside of scanner

4. Troubleshooting

Clearing original document jams

Original paper jam in exit area of scanner

Remove any remaining pages from the document feeder.

Gently remove the jammed paper from the document feeder.

4. Troubleshooting

Clearing paper jams

To avoid tearing the paper, pull the jammed paper out slowly and gently.

In tray

4. Troubleshooting

Clearing paper jams

In the manual tray

4. Troubleshooting

Clearing paper jams

Inside the machine

The fuser area is hot. Take care when removing paper from the machine.

4. Troubleshooting

Clearing paper jams

In the exit area

4. Troubleshooting

Clearing paper jams

In the duplex unit area

4. Troubleshooting

Understanding the status LED

The color of the LED indicates the machine's current status.

• Some LEDs may not be available depending on model or country.

• To resolve the error, look at the error message and its instructions from the troubleshooting part.

• You also can resolve the error with the guideline from the Printing Status Monitorprogram window.

• If the problem persists, call a service representative.

Status Description

Status LED Off The machine is off-line.

Green Blinking When the backlight blinks, the machine is receiving or printing data.

On • The machine is on-line and can be used.

Red Blinking • A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message. When

the problem is cleared, the machine resumes. For some models that does not support the display screen on the control panel, this feature is not applicable.

• Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page 71).

• A toner cartridge has almost reached its estimated cartridge life

. It is recommended to replace the toner cartridge

(see "Replacing the toner cartridge" on page 72).

• The cover is opened. Close the cover.

• There is no paper in the tray. Load paper in the tray.

• The machine has stopped due to a major error. Check the display message (see "Understanding display messages" on page 94).

4. Troubleshooting

Understanding the status LED

Status Description

Power

LED

(WPS LED)

button

a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752. The number of pages

may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even when red LED is on and the printer stops printing.

b. Wireless model only.

Eco

Blue On The machine is in power save mode.

Off The machine is in ready mode or machine’s power is off.

Blinking The machine is connecting to a wireless network.

Blue

Green On Eco mode is on. Duplex, 2-up, toner save on, skip blank page feature will automatically be applied when printing (see"Eco

On The machine is connected to a wireless network.

Off The machine is disconnected from a wireless network.

printing" on page 53).

Off Eco mode is off.

4. Troubleshooting

Understanding display messages

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary.

• If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative.

• When you call for service, provide the service representative with the contents of display message.

• Some messages may not appear on the display depending on the options or models.

• [error number] indicates the error number.

• [tray type] indicates the tray number.

Paper Jam-related messages

Message Meaning Suggested solutions

Paper Jam

in Manual Feeder

Paper Jam

inside machine

Paper Jam

in exit area

• Paper Jam bottom of duplex

• Paper Jam top of duplex

Paper has jammed in the manual feeder.

Paper has jammed in the inside machine.

Paper has jammed in the paper exit area.

Paper has jammed in the duplex area.

Clear the jam (see "In the manual tray" on page

88).

Clear the jam (see "Inside the machine" on page

89).

Clear the jam (see "In the exit area" on page 90).

Clear the jam (see "In the duplex unit area" on page 91).

Message Meaning Suggested solutions

Document jam

Remove jam

Paper Jam

in tray

The loaded original document has jammed in the document feeder.

Paper has jammed in the paper feed area.

Clear the jam (see "Clearing original document jams" on page 84).

Clear the jam (see "In tray" on page 87).

4. Troubleshooting

Understanding display messages

Toner-related messages

Message Meaning Suggested solutions

Install Toner Cartridge A toner cartridge is not installed. Install a toner cartridge.

Not Compatible

Toner cartridge

Prepare new cartridge Small amount of toner is left in the indicated cartridge. The

The toner cartridge you have installed is not for your machine. Install a Dell-genuine toner cartridge, designed for your machine.

estimated cartridge life of toner is close.

Prepare a new cartridge for a replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page 71).

4. Troubleshooting

Understanding display messages

Message Meaning Suggested solutions

• Replace new cartridge

• Toner Exhausted

A toner cartridge has reached its estimated cartridge life. The machine stops printing.

Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752 (see "Available supplies" on page 66). The number of pages may be affected by operating environment, percentage of image area, printing interval, media, percentage of image area, and media size. Some amount of toner may remain in the cartridge even when replace new cartridge appears and the machine stops printing.

• You can choose Stop or Continue as shown on the control panel. If you select Stop, the printer stops printing and you cannot print any more without changing the cartridge. If you select Continue, the printer keeps printing but the printing quality cannot be guaranteed.

• Replace the toner cartridge for the best print quality when this message appears. Using a cartridge beyond this stage can result in printing quality issues (see "Replacing the toner cartridge" on page 72).

Dell does not recommend using a non-genuine Dell toner cartridge such as refilled or remanufactured. Dell cannot guarantee a non-genuine Dell toner cartridge's quality. Service or repair required as a result of using non-genuine Dell toner cartridges will not be covered under the machine warranty.

• If the machine stops printing, replace the toner cartridge (see "Replacing the toner cartridge" on page 72).

4. Troubleshooting

Understanding display messages

Tray-related messages

Message Meaning Suggested solutions

Output bin full

Remove paper

Paper Empty

in [tray type]

• Tray Paper mismatch

• Manual Paper mismatch

The output tray is full. Remove papers from the

There is no paper in tray or manual feeder.

The paper size specified in the printer properties does not match the paper you are loading.

output tray, the printer resumes printing.

Load paper in tray (see "Loading paper in the tray" on page 37, "Loading paper in the tray" on page

37).

Load the required size paper.

Misc. messages

Message Meaning Suggested solutions

Door of scanner is open

Error [error number]

Turn off then on

Memory Full Remove Job

Scanner Locked The scanner is locked. Reboot the power. If the

The document feeder cover is not securely latched.

The machine unit cannot be controlled.

The memory is full. Print or remove the

Close the cover until it locks into place.

Reboot the power and try the printing job again. If the problem persists, please call for service.

received fax job in Secure Receive (see Advanced Guide).

problem persists, please call for service.

Network-related messages

Message Meaning Suggested solutions

Network Problem:

IP Conflict

The network IP address you have set is being used by someone else.

Check the IP address and reset it if necessary (see Advanced Guide).

4. Troubleshooting

5. Appendix

This chapter provides product specifications and information concerning applicable regulations.

•Specifications 99

• Dell technical support policy 109

• Contacting Dell 110

• Warranty and return policy 111

• Copyright 124

Specifications

General specifications

The specification values listed below are subject to change without notice. See www.dell.com or www.dell.com/support for possible changes in information.

Items Description

Dimension Width x Length x Height 406 x 338 x 384mm (15.98 x 13.30 x 15.12 inches)

Weight Machine with consumables 11.1 Kg

Noise Level

Ready mode 26 dB (A)

Print mode Less than 50 dB (A)

Copy mode Less than 53 dB (A)

Scan mode (scanner glass) 52 dB (A)

Scan mode (document feeder) 53 dB (A)

Temperature Operation 10 to 32°C (50 to 89.6°F)

Storage (packed) -20 to 40°C (-4 to 104°F)

Humidity Operation 20 to 80% RH

Storage (packed) 10 to 90% RH

Power rating

110 volt models AC 110 - 127 V

220 volt models AC 220 - 240 V

5. Appendix

Specifications

Items Description

Power consumption Average operating mode Less than 400W

Ready mode Less than 50 W

Power save mode Less than 3.3 W

Power off mode Less than 0.2 W

Network Standby Mode (All Port Activation)

Wireless

a. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing. b. See the rating label on the machine for the correct voltage (V), frequency (hertz) and of current (A) for your machine. c. Wireless model only.

Module SPW-B4319S

Less than 3.3 W

5. Appendix

100

Dell B1265dfw User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

BASIC

1. Introduction

Key benefits

Features

Useful to know

About this user’s guide

Safety information

Machine overview

Control panel overview

Turning on the machine

Installing the driver locally

Reinstalling the driver

2. Menu overview and basic setup

Menu overview

Changing the display language

Media and tray

Basic printing

Basic copying

Basic scanning

Basic faxing

3. Maintenance

Ordering supplies and accessories

Available supplies

Installing accessories

Storing the toner cartridge

Redistributing toner

Replacing the toner cartridge

Monitoring the supplies life

Setting the toner low alert

Cleaning the machine

Tips for moving & storing your machine

4. Troubleshooting

Tips for avoiding paper jams

Clearing original document jams

Clearing paper jams

Understanding the status LED

Understanding display messages

5. Appendix

Specifications