This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Dell B1165nfw
Some features may not be available depending on models or countries.
1. Introduction 3. Maintenance
Key benefits 5
Features by models 7
Useful to know 10
About this user’s guide 11
Safety information 12
Machine overview 17
Control panel overview 21
Turning on the machine 23
Installing the driver locally 24
Reinstalling the driver 27
2. Menu Overview and Basic Setup
Menu overview 29
Ordering supplies and accessories 66
Available supplies 67
Available maintenance parts 68
Installing accessories 69
Storing the toner cartridge 70
Redistributing toner 72
Replacing the toner cartridge 74
Monitoring the supplies life 76
Setting the toner low alert 77
Cleaning the machine 78
Tips for moving & storing your machine 84
4. Troubleshooting
Machine’s basic settings 35
Media and tray 37
Basic printing 49
Basic copying 54
Basic scanning 59
Basic faxing 60
Tips for avoiding paper jams 86
Clearing original document jams 87
Clearing paper jams 92
Understanding the status LED 96
Understanding display messages 98
2
5. Appendix
Specifications 104
Regulatory information 113
Copyright 126
3
1. Introduction
This chapter provides information you need to know before using the machine.
• Key benefits 5
• Features by models 7
• Useful to know 10
• About this user’s guide 11
• Safety information 12
• Machine overview 17
• Control panel overview 21
• Turning on the machine 23
• Installing the driver locally 24
• Reinstalling the driver 27
Key benefits
Environmentally friendly
• To save toner and paper, this machine supports Eco feature (see "Eco
printing" on page 52).
• To save paper, you can print multiple pages on one single sheet of paper
(see "Using advanced print features" on page 210).
• To save paper, you can print on both sides of the paper (double-sided
printing) (Manual) (see
"Using advanced print features" on page 210).
• To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
• We recommend using recycled paper for saving energy.
• Recycled and renewable content paper and chlorine-free paper can be
used.
Fast high resolution printing
• You can print with a resolution of up to 1,200 x 1,200 dpi effective output.
• Fast, on-demand printing.
-For single-side printing, 20 ppm (A4) or 21 ppm (Letter).
Convenience
• Easy Capture Manager allows you to easily edit and print whatever you
captured using the Print Screen key on the keyboard (see "Accessing
management tools" on page 243).
• Dell Easy Printer Manager and Printing Status or (Smart Panel) is a program
that monitors and informs you of the machine’s status and allows you to
customize the machine’s settings (see "Using Dell Printer Status" on page
251).
• Dell Easy Document Creator is an application to help users scan, compile,
and save documents in multiple formats, including .epub format. These
documents can be shared via social networking sites or fax.
• AnyWeb Print helps you screen-capture, preview, scrap, and print the
screen of Windows Internet Explorer more easily, than when you use the
ordinary program.
• Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
only for Windows.
• You can access Dell Support at
www.dell.com or www.dell.com/support.
Select your region on the WELCOME TO DELL SUPPORT page, and fill in the
requested details to access help tools and information.
Key benefits
Wide range of functionality and application support
• Supports various paper sizes (see "Print media specifications" on page 106).
• Print watermark: You can customize your documents with words, such as
“Confidential” (see
"Using advanced print features" on page 210).
• Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 210).
•
You can print in various operating systems (see "System requirements" on
page 109).
• Your machine is equipped with a USB interface and/or a network interface.
AirPrint
• AirPrint allows you to wirelessly print directly from iPhone, iPad and iPod
touch running iOS 4.2 or later.
Supports various wireless network setting method
• Using the WPS (Wi-Fi Protected Setup™) button
-You can easily connect to a wireless network using the WPS button on
the machine and the access point (a wireless router).
• Using the USB cable or a network cable
-You can connect and set various wireless network settings using a USB
cable or a network cable.
• Using the Wi-Fi Direct
-You can conveniently print from your mobile device using the Wi-Fi or
Wi-Fi Direct feature.
See "Introducing wireless set up methods" on page 149.
Software B1165nfw
SPL printer driver ●
PCL printer driver
PS printer driver
XPS printer driver
a
●
Direct Printing Utility
Dell Easy Printer Manager Scan to PC settings ●
Fax to PC settings ●
Device Settings ●Dell Easy Document Creator ●Dell Printer Status ●Smart Panel ●Easy Eco Driver ●Fax Dell Network PC Fax ●
Software B1165nfw
Features by models
Some features and optional goods may not be available depending on
model or country.
Operating System
(●: Included, Blank: Not available)
Software
(●: Included, Blank: Not available)
Variety feature
Operating System B1165nfw
Windows ●
Mac
●
Linux ●
a. For XPS driver, it is only supported for Windows through the Dell website
(www.Dell.com)
Features B1165nfw
Hi-Speed USB 2.0 ●
Network Interface Ethernet 10/100 Base TX wired LAN ●
a. Depending on your country, wireless LAN card may not be available. For some counties,
only 802.11 b/g can be applied. Contact your local Dell dealer or the retailer where you
bought your machine.
b. Windows only.
(●: Included, Blank: Not available)
Useful to know
The machine does not print.
• Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 50).
• Remove the driver and install it again (see "Installing the driver
locally" on page 24).
• Select your machine as your default machine in your Windows
(see "Setting your machine as a default machine" on page 209).
Where can I purchase accessories or supplies?
• Inquire at a Dell distributor or your retailer.
Visit www.Dell.com/supplies. Select your country/region to
•
view product service information.
The status LED flashes or remains constantly on.
A paper jam has occurred.
• Open and close the scan unit (see "Front view" on page 18).
• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 92).
Printouts are blurry.
• The toner level might be low or uneven. Shake the toner
cartridge (see "Redistributing toner" on page 72).
• Try a different print resolution setting (see "Opening printing
preferences" on page 50).
• Replace the toner cartridge (see "Replacing the toner
cartridge" on page 74).
Where can I download the machine’s driver?
• Turn the product off and on again.
• Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status LED"
on page 96).
• You can get help, support application, machine drivers,
manuals, and order information from the Dell website,
www.Dell.com > find your product > Support or Downloads.
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
• Read the safety information before using the machine.
• If you have a problem using the machine, refer to the troubleshooting
chapter.
• Terms used in this user’s guide are explained in the glossary chapter.
• All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
• The screenshots in this administrator’s guide may differ from your machine
depending on the machine’s firmware/driver version.
• The procedures in this user’s guide are mainly based on Windows 7.
1
Conventions
Some terms in this guide are used interchangeably, as below:
General icons
Icon Text Description
Gives users information to protect the machine from
Caution
Note
possible mechanical damage or malfunction.
Provides additional information or detailed
specification of the machine function and feature.
• Document is synonymous with original.
• Paper is synonymous with media, or print media.
• Machine refers to printer or MFP.
1. Introduction
11
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
Warning
Caution
Do not attempt.
Hazards or unsafe practices that may result in severe
personal injury or death.
Hazards or unsafe practices that may result in minor
personal injury or property damage.
Operating environment
Warning
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
• If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor.Immediately turn off
the power switch and unplug the machine.
• The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
1. Introduction
12
Safety information
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Otherwise, this could result in electric shock or fire.
Operating method
Caution
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine and paper
tray.
You may get injured.
Be care when replacing paper or removing jammed paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
This could result in electric shock or fire and/or injury to your pet.
Burns can occur.
When remo ving jammed paper , do not use t weezer s or sh arp met al
objects.
It can damage the machine.
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
1. Introduction
13
Safety information
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can
cause damage or fire.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the
electrical outlet.
6
Installation / Moving
Warning
Caution
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.If you have a medical condition that prevents you
from lifting, do not lift the machine. Ask for help, and always use
the appropriate amount of people to lift the device safety.
Then lift the machine:
• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.
• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
The machine could fall, causing injury or machine damage.
Choose a flat surface with enough space for ventilation to place
the machine. Also consider the space required to open the cover
and trays.
Do not place the machine in an area with dust, humidity, or water
leaks.
This could result in electric shock or fire.
The place should be well-ventilated and be far from direct light,
heat, and humidity.
When using the machine for a long period of time or printing a
large number of pages in a non-ventilated space, it could pollute
the air and be harmful to your health. Place the machine in a wellventilated space or open a window to circulate the air periodically.
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
1. Introduction
14
Safety information
Use only No.26 AWGa or larger, telephone line cord, if necessary.
Otherwise, it can cause damage to the machine.
Make sure you plug the power cord into a grounded electrical
outlet.
Otherwise, this could result in electric shock or fire.
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110V machine, then the gauge should be 16 AWG or
larger.
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
If the machine is not well-ventilated, this could result in fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock
or fire.
The machine should be connected to the power level which is
specified on the label.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
a. AWG: American Wire Gauge
Maintenance / Checking
Caution
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
When you are working inside the machine replacing supplies or
cleaning the inside, do not operate the machine.
You could get injured.
Keep cleaning supplies away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the
machine needs repairing.
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
Otherwise, you could damage the machine.
1. Introduction
15
Safety information
8
Supply usage
Caution
Keep the power cable and the contact surface of the plug clean
from dust or water.
Otherwise, this could result in electric shock or fire.
• Do not remove any covers or guards that are fastened with
screws.
• Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
• The machine should only be repaired by a Dell service
technician.
When storing supplies such as toner cartridges, keep them away
from children.
Toner dust can be dangerous if inhaled or ingested.
Using recycled supplies, such as toner, can cause damage to the
machine.
In case of damage due to the use of recycled supplies, a service
fee will be charged.
For supplies that contain toner dust (toner cartridge, waste toner
bottle, imaging unit, etc.) follow the instructions below.
• When disposing of the supplies, follow the instructions for
disposal. Refer to the reseller for disposal instructions.
• Do not wash the supplies.
• For a waste toner bottle, do not reuse it after emptying the
bottle.
If you do not follow the instructions above, it may cause machine
malfunction and environmental pollution. The warranty does not
cover damages caused by a user's carelessness.
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the supplies such as toner cartridge or fuser
unit.
This could cause an explosion or uncontrollable fire.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
1. Introduction
16
Machine overview
9
Accessories
Power cord Quick installation guide
Software CD
Misc. accessories
a. The software CD contains the print drivers, user’s guide, and software applications.
b. Handset model only (see "Features by models" on page 7).
c. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
a
c
Handset
b
1. Introduction
17
Machine overview
1
8
9
7
6
5
2
11
10
4
3
10
Front view
• This illustration may differ from your machine depending on your model.
There are various types of machine.
2 Control panel 8 Scanner glass
3 9
Handle
Scan unit
a b
4 Tray 10 Inner cover
5 Tray handle 11 Toner cartridge
• Some features and optional goods may not be available depending on
Type A
model or country (see "Features by models" on page 7).
6 Output support
a. Close the scanner lid before opening the scan unit.
b. Be careful not to pinch your fingers.
1 Scanner lid 7 Output tray
1. Introduction
18
Machine overview
1 2
3
4
10
9
8
5
6
7
11
13 14
12
16
15
17
18
19
Type B
2 Document feeder guide 12
cover
3 13 Paper width guide on a document
Document feeder output tray
4 Document feeder output 14
support
Scanner glass
feeder
Document feeder input support
5 Control panel 15 Document feeder input tray
6 16
Handle
7 17
Tray
Handset
Scan unit
a
b c
8 Tray handle 18 Inner cover
9 Output support 19 Toner cartridge
10 Output tray
a. Handset model only (see "Features by models" on page 7).
b. Close the scanner lid before opening the scan unit.
c. Be careful not to pinch your fingers.
Document feeder cover 11 Scanner lid
1
1. Introduction
19
Machine overview
11
Rear view
• This illustration may differ from your machine depending on your model.
There are various types of machine.
• Some features and optional goods may not be available depending on
model or country (see "Features by models" on page 7).
Type B
1
Type A
1
2
2
3
4
5
1 USB port
2 Network port
3 Extension telephone socket (EXT.)
4 Telephone line socket (LINE)
5 Power receptacle
1 USB port 2 Power receptacle
1. Introduction
20 21
Control panel overview
3
ID Copy
4
Power/
Wakeup
5
Fax
6
Copy
7
Scan
8
Menu
9 Left/
Right
Arrows
Allows you to copy both sides of an ID card like a
driver’s license on a single side of paper (see "ID card
copying" on page 57).
Turns the power on or off, or wakes up the machine
from the power save mode. If you need to turn the
machine off, press this button for more than three
seconds.
Switches to Fax mode.
Switches to Copy mode.
Switches to Scan mode.
Opens Menu mode and scrolls through the available
menus (see "Menu overview" on page 29).
Scrolls through the options available in the selected
menu and increases or decreases values.
2
1
Eco
WPS
Turn into eco mode to reduce toner consumption and
paper usage when pc-printing and copying only (see
"Eco printing" on page 52).
Configures the wireless network connection easily
without a computer (see "Using the WPS button" on
page 150).
10 OK
11
Back
12
Start
Confirms the selection on the screen.
Sends you back to the upper menu level.
Starts a job.
1. Introduction
Control panel overview
13
Stop/
Clear
Stops an operations at any time.
12
Adjusting the control panel
14
Status LED
15
Numeric keypad
16
On Hook
Dial
17
Redial/
Pause
18 Address
Book
19
Display screen
Indicates the status of your machine (see
"Understanding the status LED" on page 96).
Dials a number or enters alphanumeric characters (see
"Keypad letters and numbers" on page 204).
When you press this button, you can hear a dial tone.
Then enter a fax number. It is similar to making a call
using speaker phone (see "Receiving manually in Tel
mode" on page 237).
Redials the recently sent fax number or received caller
ID in ready mode, or inserts a pause(-) into a fax number
in edit mode (see "Redialing the fax number" on page
230).
Allows you to store frequently used fax numbers or
search for stored fax numbers (see "Setting up the fax
address book" on page 205).
Shows the current status and displays prompts during
an operation.
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 18).
1. Introduction
22
Turning on the machine
Connect the machine to the electricity supply first.
1
Turn the switch on if the machine has a power switch.
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 18).
Press (Power/Wakeup) button on the control panel.
2
If you want to turn the power off, press and hold (Power/Wakeup)
button for about 3 seconds.
1. Introduction
23
Installing the driver locally
A locally connected machine is a machine directly attached to your computer If the installation window does not appear, click Start > All programs >
using the cable. If your machine is attached to a network, skip the following
steps below and go on to installing a network connected machine’s driver (see
"Installing driver over the network" on page 141).
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD/
DVD drive and click OK.
• If you are a Mac or Linux operating systems user, refer to the "Installation
for Mac" on page 131 or "Installation for Linux" on page 133.
• The installation window in this User’s Guide may differ depending on the
machine and interface in use.
• Only use a USB cable no longer than 3 meters (118 inches).
13
Windows
Make sure that the machine is connected to your computer and
1
powered on.
If the “Found New Hardware Wizard” appears during the installation
procedure, click Cancel to close the window.
• For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD/DVD drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
Select New Printer.
3
Insert the supplied software CD into your CD/DVD drive.
2
The software CD should automatically run and an installation window
will appear.
1. Introduction
24
Installing the driver locally
Choose USB.
4
Follow the instructions in the installation window.
5
From the Windows 8 Start Screen
• Dell Printer Experience app can only be used in the Start screen when
V4 driver is installed. The V4 driver is automatically downloaded from the
Windows Update if your computer is connected to the Internet. If not,
you can manually download the V4 driver from Dell website,
www.Dell.com > find your product > Support or downloads.
• You can download Dell Printer Experience app from the Windows Store.
You need have a Microsoft account to use the Windows Store.
1 From Charms, select Search.
2 Click Store.
3 Search and click Dell Printer Experience.
4 Click Install.
• If you install the driver using the supplied software CD, V4 driver is not
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Dell website, www.Dell.com >find your product >
Support or downloads.
• If you want to install Dell’s printer management tools, you need to install
them using the supplied software CD.
Make sure that your computer is connected to the Internet and powered
1
on.
Make sure that the machine is powered on.
2
Connect the computer and the machine with a USB cable.
3
The driver is automatically installed from the Windows Update.
1. Introduction
25
Installing the driver locally
• If you want to install Dell’s printer management tools, you need to install
them using the supplied software CD.
• You can download Dell Printer Experience app from the Windows Store.
You need have a Microsoft account to use the Windows Store.
1 From Charms, select Search.
2 Click Store.
3 Search and click Dell Printer Experience.
4 Click Install.
1. Introduction
26
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall Follow the instructions in the window.
the driver.
14
Windows
From the Start menu, select Programs or All Programs > Dell Printers
1
> your printer driver name > Uninstall.
• For Windows 8,
1 From Charms, select Search > Apps.
2 Search and click Control Panel.
3 Click Programs and Features.
4 Right-click the driver you want to uninstall and select Uninstall.
Follow the instructions in the installation window.
2
3
• If you cannot find a Dell Printer Software tile, unintstall from the desktop
screen mode.
• If you want to uninstall Dell’s printer management tools, from the Start
screen, right-click the app > Uninstall > right-click the program you
want to delete > Uninstall and follow the instruction in the window.
Insert the software CD into your CD/DVD drive and install the driver
3
again (see "Installing the driver locally" on page 24).
From the Windows 8 Start Screen
Make sure that the machine is connected to your computer and
1
powered on.
Click on the Uninstall Dell Printer Software tile in the Start screen.
2
1. Introduction
27
2. Menu Overview and
Basic Setup
This chapter provides information about the overall menu structure and the basic setup options.
• Menu overview 29
• Machine’s basic settings 35
• Media and tray 37
• Basic printing 49
• Basic copying 54
• Basic scanning 59
• Basic faxing 60
Menu overview
The control panel provides access to various menus to set up the machine or use
the machine’s functions.
Items Options
• Some menus may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
• Some menu names may differ from your machine depending on its
options or the models.
• The menus are described in the Advanced Guide (see "Useful Setting
Menus" on page 174).
1
Accessing the menu
Select the Fax, Copy, or Scan button on the control panel depending on
1
the feature to be used.
Select (Menu) until the menu you want appears on the bottom line
2
of the display and press OK.
Fax Feature Darkness Normal
Dark+1- Dark+5
Light+5- Light+1
Contrast Normal
Dark+1- Dark+5
Light+5- Light+1
Resolution Standard
Fine
Super Fine
Photo Fax
Color Fax
Scan Size
Multi Send
Delay Send
Press the arrows until the needed menu item appears and press OK.
3
If the setting item has sub menus, repeat step 3.
4
Press OK to save the selection.
5
Press (Stop/Clear) to return to the ready mode.
6
2. Menu Overview and Basic Setup
29
Menu overview
Items Options
Fax Feature
(Continue)
Fax Setup Sending Redial Times
Priority Send
Forward Fax
PC
Secure Receive Off
On
Print
Add Page
Cancel Job
Redial Term
Prefix Dial
ECM Mode
Send Report
Image TCR
Dial Mode
a
Items Options
Fax Setup
(Continue)
Receiving Receive Mode
Ring To Answer
Stamp RCV Name
RCV Start Code
Auto Reduction
Discard Size
Junk Fax Setup
DRPD Mode
Change Default Resolution
Darkness
Contrast
Scan Size
Auto Report On
Off
Manual TX/RX On
Off
a
2. Menu Overview and Basic Setup
30
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