Page 1
User’s Guide
User’s Guide
BASIC
BASIC
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Dell B1165nfw
Some features may not be available depending on models or countries.
Page 2
1. Introduction 3. Maintenance
Key benefits 5
Features by models 7
Useful to know 10
About this user’s guide 11
Safety information 12
Machine overview 17
Control panel overview 21
Turning on the machine 23
Installing the driver locally 24
Reinstalling the driver 27
2. Menu Overview and Basic Setup
Menu overview 29
Ordering supplies and accessories 66
Available supplies 67
Available maintenance parts 68
Installing accessories 69
Storing the toner cartridge 70
Redistributing toner 72
Replacing the toner cartridge 74
Monitoring the supplies life 76
Setting the toner low alert 77
Cleaning the machine 78
Tips for moving & storing your machine 84
4. Troubleshooting
Machine’s basic settings 35
Media and tray 37
Basic printing 49
Basic copying 54
Basic scanning 59
Basic faxing 60
Tips for avoiding paper jams 86
Clearing original document jams 87
Clearing paper jams 92
Understanding the status LED 96
Understanding display messages 98
2
Page 3
5. Appendix
Specifications 104
Regulatory information 113
Copyright 126
3
Page 4
1. Introduction
This chapter provides information you need to know before using the machine.
• Key benefits 5
• Features by models 7
• Useful to know 10
• About this user’s guide 11
• Safety information 12
• Machine overview 17
• Control panel overview 21
• Turning on the machine 23
• Installing the driver locally 24
• Reinstalling the driver 27
Page 5
Key benefits
Environmentally friendly
• To save toner and paper, this machine supports Eco feature (see "Eco
printing" on page 52).
• To save paper, you can print multiple pages on one single sheet of paper
(see "Using advanced print features" on page 210).
• To save paper, you can print on both sides of the paper (double-sided
printing) (Manual) (see
"Using advanced print features" on page 210).
• To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
• We recommend using recycled paper for saving energy.
• Recycled and renewable content paper and chlorine-free paper can be
used.
Fast high resolution printing
• You can print with a resolution of up to 1,200 x 1,200 dpi effective output.
• Fast, on-demand printing.
- For single-side printing, 20 ppm (A4) or 21 ppm (Letter).
Convenience
• Easy Capture Manager allows you to easily edit and print whatever you
captured using the Print Screen key on the keyboard (see "Accessing
management tools" on page 243).
• Dell Easy Printer Manager and Printing Status or (Smart Panel) is a program
that monitors and informs you of the machine’s status and allows you to
customize the machine’s settings (see "Using Dell Printer Status" on page
251).
• Dell Easy Document Creator is an application to help users scan, compile,
and save documents in multiple formats, including .epub format. These
documents can be shared via social networking sites or fax.
• AnyWeb Print helps you screen-capture, preview, scrap, and print the
screen of Windows Internet Explorer more easily, than when you use the
ordinary program.
• Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
only for Windows.
• You can access Dell Support at
www.dell.com or www.dell.com/support.
Select your region on the WELCOME TO DELL SUPPORT page, and fill in the
requested details to access help tools and information.
Page 6
Key benefits
Wide range of functionality and application support
• Supports various paper sizes (see "Print media specifications" on page 106).
• Print watermark: You can customize your documents with words, such as
“Confidential” (see
"Using advanced print features" on page 210).
• Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 210).
•
You can print in various operating systems (see "System requirements" on
page 109).
• Your machine is equipped with a USB interface and/or a network interface.
AirPrint
• AirPrint allows you to wirelessly print directly from iPhone, iPad and iPod
touch running iOS 4.2 or later.
Supports various wireless network setting method
• Using the WPS (Wi-Fi Protected Setup™) button
- You can easily connect to a wireless network using the WPS button on
the machine and the access point (a wireless router).
• Using the USB cable or a network cable
- You can connect and set various wireless network settings using a USB
cable or a network cable.
• Using the Wi-Fi Direct
- You can conveniently print from your mobile device using the Wi-Fi or
Wi-Fi Direct feature.
See "Introducing wireless set up methods" on page 149.
Page 7
Software B1165nfw
SPL printer driver ●
PCL printer driver
PS printer driver
XPS printer driver
a
●
Direct Printing Utility
Dell Easy Printer Manager Scan to PC settings ●
Fax to PC settings ●
Device Settings ●
Dell Easy Document Creator ●
Dell Printer Status ●
Smart Panel ●
Easy Eco Driver ●
Fax Dell Network PC Fax ●
Software B1165nfw
Features by models
Some features and optional goods may not be available depending on
model or country.
Operating System
(●: Included, Blank: Not available)
Software
(●: Included, Blank: Not available)
Variety feature
Operating System B1165nfw
Windows ●
Mac
●
Linux ●
a. For XPS driver, it is only supported for Windows through the Dell website
(www.Dell.com)
Features B1165nfw
Hi-Speed USB 2.0 ●
Network Interface Ethernet 10/100 Base TX wired LAN ●
Network Interface 802.11b/g/n wireless LAN
a
●
Eco printing (Control panel) ●
Page 8
Features by models
Duplex (2-sided) printing (Manual)
b
●
USB memory interface
Memory module
Mass Storage Device (HDD)
Duplex Automatic Document Feeder (DADF)
Automatic Document Feeder (ADF) ●
Handset ●
Fax Multi-send ●
Delay send ●
Priority send ●
Duplex send
Secure receive ●
Duplex print
Send/ Receive forward - fax ●
Features B1165nfw
Scan Scanning to email
Scanning to SMB server
Scanning to FTP server
Duplex scan
Scan to PC ●
PaperPort
14 (found in CD2)
●
Features B1165nfw
Page 9
Features by models
Copy ID card copying ●
Reduced or enlarged copying ●
Collation ●
Poster ●
Clone ●
Book
2-up/4-up ●
Adjust background ●
Margin shift
Edge erase
Gray enhance
Duplex copy
Features B1165nfw
a. Depending on your country, wireless LAN card may not be available. For some counties,
only 802.11 b/g can be applied. Contact your local Dell dealer or the retailer where you
bought your machine.
b. Windows only.
(●: Included, Blank: Not available)
Page 10
Useful to know
The machine does not print.
• Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 50).
• Remove the driver and install it again (see "Installing the driver
locally" on page 24).
• Select your machine as your default machine in your Windows
(see "Setting your machine as a default machine" on page 209).
Where can I purchase accessories or supplies?
• Inquire at a Dell distributor or your retailer.
Visit www.Dell.com/supplies. Select your country/region to
•
view product service information.
The status LED flashes or remains constantly on.
A paper jam has occurred.
• Open and close the scan unit (see "Front view" on page 18).
• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 92).
Printouts are blurry.
• The toner level might be low or uneven. Shake the toner
cartridge (see "Redistributing toner" on page 72).
• Try a different print resolution setting (see "Opening printing
preferences" on page 50).
• Replace the toner cartridge (see "Replacing the toner
cartridge" on page 74).
Where can I download the machine’s driver?
• Turn the product off and on again.
• Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status LED"
on page 96).
• You can get help, support application, machine drivers,
manuals, and order information from the Dell website,
www.Dell.com > find your product > Support or Downloads.
Page 11
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
• Read the safety information before using the machine.
• If you have a problem using the machine, refer to the troubleshooting
chapter.
• Terms used in this user’s guide are explained in the glossary chapter.
• All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
• The screenshots in this administrator’s guide may differ from your machine
depending on the machine’s firmware/driver version.
• The procedures in this user’s guide are mainly based on Windows 7.
1
Conventions
Some terms in this guide are used interchangeably, as below:
General icons
Icon Text Description
Gives users information to protect the machine from
Caution
Note
possible mechanical damage or malfunction.
Provides additional information or detailed
specification of the machine function and feature.
• Document is synonymous with original.
• Paper is synonymous with media, or print media.
• Machine refers to printer or MFP.
1. Introduction
11
Page 12
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
Warning
Caution
Do not attempt.
Hazards or unsafe practices that may result in severe
personal injury or death.
Hazards or unsafe practices that may result in minor
personal injury or property damage.
Operating environment
Warning
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
• If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor.Immediately turn off
the power switch and unplug the machine.
• The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
1. Introduction
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Page 13
Safety information
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Otherwise, this could result in electric shock or fire.
Operating method
Caution
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine and paper
tray.
You may get injured.
Be care when replacing paper or removing jammed paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
This could result in electric shock or fire and/or injury to your pet.
Burns can occur.
When remo ving jammed paper , do not use t weezer s or sh arp met al
objects.
It can damage the machine.
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
1. Introduction
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Page 14
Safety information
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can
cause damage or fire.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the
electrical outlet.
6
Installation / Moving
Warning
Caution
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.If you have a medical condition that prevents you
from lifting, do not lift the machine. Ask for help, and always use
the appropriate amount of people to lift the device safety.
Then lift the machine:
• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.
• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
The machine could fall, causing injury or machine damage.
Choose a flat surface with enough space for ventilation to place
the machine. Also consider the space required to open the cover
and trays.
Do not place the machine in an area with dust, humidity, or water
leaks.
This could result in electric shock or fire.
The place should be well-ventilated and be far from direct light,
heat, and humidity.
When using the machine for a long period of time or printing a
large number of pages in a non-ventilated space, it could pollute
the air and be harmful to your health. Place the machine in a wellventilated space or open a window to circulate the air periodically.
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
1. Introduction
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Page 15
Safety information
Use only No.26 AWGa or larger, telephone line cord, if necessary.
Otherwise, it can cause damage to the machine.
Make sure you plug the power cord into a grounded electrical
outlet.
Otherwise, this could result in electric shock or fire.
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110V machine, then the gauge should be 16 AWG or
larger.
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
If the machine is not well-ventilated, this could result in fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock
or fire.
The machine should be connected to the power level which is
specified on the label.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
a. AWG: American Wire Gauge
Maintenance / Checking
Caution
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
When you are working inside the machine replacing supplies or
cleaning the inside, do not operate the machine.
You could get injured.
Keep cleaning supplies away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the
machine needs repairing.
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
Otherwise, you could damage the machine.
1. Introduction
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Page 16
Safety information
8
Supply usage
Caution
Keep the power cable and the contact surface of the plug clean
from dust or water.
Otherwise, this could result in electric shock or fire.
• Do not remove any covers or guards that are fastened with
screws.
• Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
• The machine should only be repaired by a Dell service
technician.
When storing supplies such as toner cartridges, keep them away
from children.
Toner dust can be dangerous if inhaled or ingested.
Using recycled supplies, such as toner, can cause damage to the
machine.
In case of damage due to the use of recycled supplies, a service
fee will be charged.
For supplies that contain toner dust (toner cartridge, waste toner
bottle, imaging unit, etc.) follow the instructions below.
• When disposing of the supplies, follow the instructions for
disposal. Refer to the reseller for disposal instructions.
• Do not wash the supplies.
• For a waste toner bottle, do not reuse it after emptying the
bottle.
If you do not follow the instructions above, it may cause machine
malfunction and environmental pollution. The warranty does not
cover damages caused by a user's carelessness.
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the supplies such as toner cartridge or fuser
unit.
This could cause an explosion or uncontrollable fire.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
1. Introduction
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Page 17
Machine overview
9
Accessories
Power cord Quick installation guide
Software CD
Misc. accessories
a. The software CD contains the print drivers, user’s guide, and software applications.
b. Handset model only (see "Features by models" on page 7).
c. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
a
c
Handset
b
1. Introduction
17
Page 18
Machine overview
1
8
9
7
6
5
2
11
10
4
3
10
Front view
• This illustration may differ from your machine depending on your model.
There are various types of machine.
2 Control panel 8 Scanner glass
3 9
Handle
Scan unit
a b
4 Tray 10 Inner cover
5 Tray handle 11 Toner cartridge
• Some features and optional goods may not be available depending on
Type A
model or country (see "Features by models" on page 7).
6 Output support
a. Close the scanner lid before opening the scan unit.
b. Be careful not to pinch your fingers.
1 Scanner lid 7 Output tray
1. Introduction
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Page 19
Machine overview
1 2
3
4
10
9
8
5
6
7
11
13 14
12
16
15
17
18
19
Type B
2 Document feeder guide 12
cover
3 13 Paper width guide on a document
Document feeder output tray
4 Document feeder output 14
support
Scanner glass
feeder
Document feeder input support
5 Control panel 15 Document feeder input tray
6 16
Handle
7 17
Tray
Handset
Scan unit
a
b c
8 Tray handle 18 Inner cover
9 Output support 19 Toner cartridge
10 Output tray
a. Handset model only (see "Features by models" on page 7).
b. Close the scanner lid before opening the scan unit.
c. Be careful not to pinch your fingers.
Document feeder cover 11 Scanner lid
1
1. Introduction
19
Page 20
Machine overview
11
Rear view
• This illustration may differ from your machine depending on your model.
There are various types of machine.
• Some features and optional goods may not be available depending on
model or country (see "Features by models" on page 7).
Type B
1
Type A
1
2
2
3
4
5
1 USB port
2 Network port
3 Extension telephone socket (EXT.)
4 Telephone line socket (LINE)
5 Power receptacle
1 USB port 2 Power receptacle
1. Introduction
20 21
Page 21
Control panel overview
3
ID Copy
4
Power/
Wakeup
5
Fax
6
Copy
7
Scan
8
Menu
9 Left/
Right
Arrows
Allows you to copy both sides of an ID card like a
driver’s license on a single side of paper (see "ID card
copying" on page 57).
Turns the power on or off, or wakes up the machine
from the power save mode. If you need to turn the
machine off, press this button for more than three
seconds.
Switches to Fax mode.
Switches to Copy mode.
Switches to Scan mode.
Opens Menu mode and scrolls through the available
menus (see "Menu overview" on page 29).
Scrolls through the options available in the selected
menu and increases or decreases values.
2
1
Eco
WPS
Turn into eco mode to reduce toner consumption and
paper usage when pc-printing and copying only (see
"Eco printing" on page 52).
Configures the wireless network connection easily
without a computer (see "Using the WPS button" on
page 150).
10 OK
11
Back
12
Start
Confirms the selection on the screen.
Sends you back to the upper menu level.
Starts a job.
1. Introduction
Page 22
Control panel overview
13
Stop/
Clear
Stops an operations at any time.
12
Adjusting the control panel
14
Status LED
15
Numeric keypad
16
On Hook
Dial
17
Redial/
Pause
18 Address
Book
19
Display screen
Indicates the status of your machine (see
"Understanding the status LED" on page 96).
Dials a number or enters alphanumeric characters (see
"Keypad letters and numbers" on page 204).
When you press this button, you can hear a dial tone.
Then enter a fax number. It is similar to making a call
using speaker phone (see "Receiving manually in Tel
mode" on page 237).
Redials the recently sent fax number or received caller
ID in ready mode, or inserts a pause(-) into a fax number
in edit mode (see "Redialing the fax number" on page
230).
Allows you to store frequently used fax numbers or
search for stored fax numbers (see "Setting up the fax
address book" on page 205).
Shows the current status and displays prompts during
an operation.
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 18).
1. Introduction
22
Page 23
Turning on the machine
Connect the machine to the electricity supply first.
1
Turn the switch on if the machine has a power switch.
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 18).
Press (Power/Wakeup) button on the control panel.
2
If you want to turn the power off, press and hold (Power/Wakeup)
button for about 3 seconds.
1. Introduction
23
Page 24
Installing the driver locally
A locally connected machine is a machine directly attached to your computer If the installation window does not appear, click Start > All programs >
using the cable. If your machine is attached to a network, skip the following
steps below and go on to installing a network connected machine’s driver (see
"Installing driver over the network" on page 141).
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD/
DVD drive and click OK.
• If you are a Mac or Linux operating systems user, refer to the "Installation
for Mac" on page 131 or "Installation for Linux" on page 133.
• The installation window in this User’s Guide may differ depending on the
machine and interface in use.
• Only use a USB cable no longer than 3 meters (118 inches).
13
Windows
Make sure that the machine is connected to your computer and
1
powered on.
If the “Found New Hardware Wizard” appears during the installation
procedure, click Cancel to close the window.
• For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD/DVD drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
Select New Printer.
3
Insert the supplied software CD into your CD/DVD drive.
2
The software CD should automatically run and an installation window
will appear.
1. Introduction
24
Page 25
Installing the driver locally
Choose USB.
4
Follow the instructions in the installation window.
5
From the Windows 8 Start Screen
• Dell Printer Experience app can only be used in the Start screen when
V4 driver is installed. The V4 driver is automatically downloaded from the
Windows Update if your computer is connected to the Internet. If not,
you can manually download the V4 driver from Dell website,
www.Dell.com > find your product > Support or downloads.
• You can download Dell Printer Experience app from the Windows Store.
You need have a Microsoft account to use the Windows Store.
1 From Charms, select Search.
2 Click Store.
3 Search and click Dell Printer Experience.
4 Click Install.
• If you install the driver using the supplied software CD, V4 driver is not
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Dell website, www.Dell.com >find your product >
Support or downloads.
• If you want to install Dell’s printer management tools, you need to install
them using the supplied software CD.
Make sure that your computer is connected to the Internet and powered
1
on.
Make sure that the machine is powered on.
2
Connect the computer and the machine with a USB cable.
3
The driver is automatically installed from the Windows Update.
1. Introduction
25
Page 26
Installing the driver locally
• If you want to install Dell’s printer management tools, you need to install
them using the supplied software CD.
• You can download Dell Printer Experience app from the Windows Store.
You need have a Microsoft account to use the Windows Store.
1 From Charms, select Search.
2 Click Store.
3 Search and click Dell Printer Experience.
4 Click Install.
1. Introduction
26
Page 27
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall Follow the instructions in the window.
the driver.
14
Windows
From the Start menu, select Programs or All Programs > Dell Printers
1
> your printer driver name > Uninstall.
• For Windows 8,
1 From Charms, select Search > Apps.
2 Search and click Control Panel.
3 Click Programs and Features.
4 Right-click the driver you want to uninstall and select Uninstall.
Follow the instructions in the installation window.
2
3
• If you cannot find a Dell Printer Software tile, unintstall from the desktop
screen mode.
• If you want to uninstall Dell’s printer management tools, from the Start
screen, right-click the app > Uninstall > right-click the program you
want to delete > Uninstall and follow the instruction in the window.
Insert the software CD into your CD/DVD drive and install the driver
3
again (see "Installing the driver locally" on page 24).
From the Windows 8 Start Screen
Make sure that the machine is connected to your computer and
1
powered on.
Click on the Uninstall Dell Printer Software tile in the Start screen.
2
1. Introduction
27
Page 28
2. Menu Overview and Basic Setup
This chapter provides information about the overall menu structure and the basic setup options.
• Menu overview 29
• Machine’s basic settings 35
• Media and tray 37
• Basic printing 49
• Basic copying 54
• Basic scanning 59
• Basic faxing 60
Page 29
Menu overview
The control panel provides access to various menus to set up the machine or use
the machine’s functions.
Items Options
• Some menus may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
• Some menu names may differ from your machine depending on its
options or the models.
• The menus are described in the Advanced Guide (see "Useful Setting
Menus" on page 174).
1
Accessing the menu
Select the Fax, Copy, or Scan button on the control panel depending on
1
the feature to be used.
Select (Menu) until the menu you want appears on the bottom line
2
of the display and press OK.
Fax Feature Darkness Normal
Dark+1- Dark+5
Light+5- Light+1
Contrast Normal
Dark+1- Dark+5
Light+5- Light+1
Resolution Standard
Fine
Super Fine
Photo Fax
Color Fax
Scan Size
Multi Send
Delay Send
Press the arrows until the needed menu item appears and press OK.
3
If the setting item has sub menus, repeat step 3.
4
Press OK to save the selection.
5
Press (Stop/Clear) to return to the ready mode.
6
2. Menu Overview and Basic Setup
29
Page 30
Menu overview
Items Options
Fax Feature
(Continue)
Fax Setup Sending Redial Times
Priority Send
Forward Fax
PC
Secure Receive Off
On
Print
Add Page
Cancel Job
Redial Term
Prefix Dial
ECM Mode
Send Report
Image TCR
Dial Mode
a
Items Options
Fax Setup
(Continue)
Receiving Receive Mode
Ring To Answer
Stamp RCV Name
RCV Start Code
Auto Reduction
Discard Size
Junk Fax Setup
DRPD Mode
Change Default Resolution
Darkness
Contrast
Scan Size
Auto Report On
Off
Manual TX/RX On
Off
a
2. Menu Overview and Basic Setup
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Menu overview
Items Options
Copy Feature Scan Size
Reduce/Enlarge
Darkness Normal
Dark+1- Dark+5
Light+5- Light+1
Items Options
Copy Feature
(Continue)
Contrast Normal
Dark+1- Dark+5
Light+5- Light+1
Original Type Text
Text/Photo
Photo
Layout Normal
2-Up
4-Up
ID Copy
Poster Copy
Clone Copy
Adjust Bkgd. Off
Auto
Enhance Lev.1
Enhance Lev.2
Erase Lev.1- Erase Lev.4
2. Menu Overview and Basic Setup
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Menu overview
Items Options
Copy Setup Change Default Scan Size
Copies
Copy Collation
Reduce/Enlarge
Darkness
Contrast
Original Type
Adjust Bkgd.
Items Options
System Setup Machine Setup Machine ID
Fax Number
Date & Time
Clock Mode
Language
Power Save
Wakeup Event
System Timeout
Altitude Adj.
Auto Continue
Paper Mismatch
Paper Substit.
Toner Save
b
b
Eco Settings
Paper Setup Paper Size
Paper Type
Margin
2. Menu Overview and Basic Setup
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Menu overview
Items Options
System Setup
(Continue)
Sound/Volume Key Sound
Alarm Sound
Speaker
Ringer
Report All Report
Configuration
Supplies Info.
Address Book
Fax Send
Fax Sent
Fax Received
Schedule Jobs
Junk Fax
Network Conf.
Usage Counter
Fax Options
Maintenance
CLR Empty Msg.
Supplies Life
Serial No.
Items Options
System Setup
(Continue)
Network
c
c
Clear Setting All Settings
Fax Setup
Copy Setup
System Setup
Network Setup
Address Book
Fax Sent
Fax Received
TCP/IP (IPv4) DHCP
BOOTP
Static
TCP/IP (IPv6) IPv6 Activate
DHCPv6 Config
Ethernet Speed Automatic
10Mbps Half
10Mbps Full
100Mbps Half
100Mbps Full
c
TonerLow Alert
2. Menu Overview and Basic Setup
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Menu overview
Items Options
c
Network
(Continue)
a. This option may not be available depending on your country.
b. This option only appears if Paper Mismatch is enabled.
c. This option only appears when small amount of toner is left in the cartridge.
Wireless Wi-Fi ON/OFF
Wi-Fi Direct
WPS Setting
WLAN Setting
WLAN Default
WLAN Signal
Clear Setting
Network Conf.
2. Menu Overview and Basic Setup
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Machine’s basic settings
You can set the machine’s settings by using the Device Settings in Dell
Printer Manager program or Machine section in Printer Settings Utility
program.
• For Windows and Mac users, see "Device Settings" on page 250.
After installation is complete, you may want to set the machine's default
settings.
To change the machine’s default settings, follow these steps:
It may be necessary to press OK to navigate to lower-level menus for some
models.
Select (Menu) button on the control panel.
1
Enter the correct time and date using arrows or numeric keypad (see
"Keypad letters and numbers" on page 204).
• Month = 01 to 12
• Day = 01 to 31
• Year = requires four digits
• Hour = 01 to 12
• Minute = 00 to 59
• Clock Mode: You can set your machine to display the current time
using either a 12-hour or 24-hour format.
• Toner Save: Toner save mode allows your machine to use less toner
on each page. Activating this mode extends the life of the toner
cartridge beyond what one would experience in the normal mode,
but it reduces print quality.
Press System Setup > Machine Setup.
2
Select the option you want, then press OK.
3
• Language: change the language that is displayed on the control
panel.
• Date & Time: When you set the time and date, they are used in delay
fax and delay print. They are printed on reports. If, however, they are
not correct, you need to change it for the correct time being.
When PC-printing, you can also turn on or off toner save mode in the printer
properties.
• Power Save: When you are not using the machine for a while, use
this feature to save power.
2. Menu Overview and Basic Setup
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Machine’s basic settings
• When you press the power button, start printing, or a fax is received, the
product will wake up from the power saving mode.
• Press
Button Press > On on the control panel. When you press any button
except power button, the machine wake up from the power save mode.
• Altitude Adjust: Print quality is affected by atmospheric pressure,
which atmospheric pressure is determined by the height of the
machine above sea level. Before you set the altitude value,
determine the altitude where you are (see "Altitude adjustment" on
page 203).
Select the option you want, then press OK.
4
Press OK to save the selection.
5
Press (Stop/Clear) to return to ready mode.
6
(Menu) > System Setup > Machine Setup > Wakeup Event >
Refer to below links to set other settings useful for using the machine.
• See "Entering various characters" on page 204.
• See "Keypad letters and numbers" on page 204.
• See "Setting the paper size and type" on page 44.
• See "Setting up the fax address book" on page 205.
2. Menu Overview and Basic Setup
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Media and tray
This chapter provides information on how to load print media into your
machine.
• Using print media that does not meet these specifications may cause
problems or require repairs. Such repairs are not covered by Dell’s
warranty or service agreements.
• Make sure not to use the inkjet photo paper with this machine. It could
cause damage to the machine.
• Using inflammable print media can cause a fire.
• Use designated print media (see "Print media specifications" on page
106).
The use of inflammable media or foreign materials left in the printer may
lead to overheating of the unit and, in rare cases may cause a fire.
2
Tray overview
To change the size, you need to adjust the paper guides.
1
2
1 Paper width guide
2 Tray
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 18).
If you do not adjust the guide, it may cause paper registration, image skew,
or jamming of the paper.
2. Menu Overview and Basic Setup
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Media and tray
3
Loading paper in the tray
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 18).
Open the tray. Then, adjust the tray size to the media size you are loading
1
(see "Tray overview" on page 37).
Flex or fan the edge of the paper stack to separate the pages before
2
loading papers.
Place the paper with the side you want to print facing up.
3
1
2
2. Menu Overview and Basic Setup
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Media and tray
• Do not push the paper width guide too far causing the media to warp.
• Do not use a paper with a leading-edge curl, it may cause a paper jam or
the paper can be wrinkled.
• If you do not adjust the paper width guide, it may cause paper jams.
Squeeze the paper width guide and slide it to the edge of the paper stack
4
The settings made from the machine driver override the settings on the
control panel.
a To print in application, open an application and start the print menu.
b Open Printing Preferences (see "Opening printing preferences" on
page 50).
c Press the Paper tab in Printing Preferences, and select an appropriate
paper type.
For example, if you want to use a label, set the paper type to Label.
d Select Auto Select (or Manual Feeder) in paper source, then press OK.
e Start printing in application.
without causing it to bend.
When you print a document, set the paper type and size for the tray (see
5
"Setting the paper size and type" on page 44).
2. Menu Overview and Basic Setup
39
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Media and tray
4
Manual feeding in the tray
The tray can hold special sizes and types of print material, such as postcards,
note cards, and envelopes (see "Print media specifications" on page 106).
To feed manually in the tray, click the below:
See "Loading paper in the tray" on page 38.
Tips on using the manual feeding in tray
• If you select Paper > Source > Manual Feeder from your printer driver,
you need to press OK each time you print a page.
• Load only one type, size and weight of print media at a time in the tray.
• To prevent paper jams, do not add paper while printing when there is still
paper in the tray.
• Print media should be loaded face up with the top edge going into the
tray first and be placed in the center of the tray.
5
Printing on special media
The table below shows the special media usable in tray.
The media is also shown in the Printing Preferences. To get the highest
printing quality, select the proper media type from the Printing preferences
window > Paper tab > Paper Type (see "Opening printing preferences" on page
50).
For example, if you want to print on labels, select Labels for Paper Type.
• When using special media, we recommend you feed one sheet at a time
(see "Print media specifications" on page 106).
• Illustrations on this user’s guide may differ from your machine
depending on its options or models. Check your machine type (see
"Front view" on page 18).
• To ensure printing quality and to prevent paper jams, only load the
available paper (see "Print media specifications" on page 106).
To see for paper weights for each sheet, refer to "Print media specifications" on
page 106.
• Flatten any curl on postcards, envelopes, and labels before loading them
into the in the tray.
• When printing on special media, you must follow the loading guidelines
(see "Printing on special media" on page 40).
Plain ●
Thick ●
Types
Thin ●
2. Menu Overview and Basic Setup
Tray
a
40
Page 41
Media and tray
Types
Bond ●
Color ●
CardStock ●
Labels ●
Envelope ●
Preprinted ●
Cotton ●
Recycled ●
Archive ●
a. The paper types available manual feeding in tray.
(●: Supported, Blank: Not supported)
Tray
a
Envelope
Printing successfully on envelopes depends upon the quality of the envelopes.
To print an envelope, place it as shown in the following figure.
When selecting envelopes, consider the following factors: •
- Weight: should not exceed 90 g/m2 otherwise; jams may occur.
- Construction: should lie flat with less than 6 mm curl and should not
contain air.
- Condition: should not be wrinkled, nicked, nor damaged.
- Temperature: should resist the heat and pressure of the machine
during operation.
• Use only well-constructed envelopes with sharp and well-creased folds.
• Do not use stamped envelopes.
• Do not use envelopes with clasps, snaps, windows, coated lining, selfadhesive seals, or other synthetic materials.
2. Menu Overview and Basic Setup
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Media and tray
• Do not use damaged or poorly made envelopes.
• Be sure the seam at both ends of the envelope extends all the way to the
corner of the envelope.
1 Acceptable
2 Unacceptable
• Envelopes with a peel-off adhesive strip or with more than one flap that
folds over to seal must use adhesives compatible with the machine’s fusing
temperature for 0.1 second about 170°C (338 °F). The extra flaps and strips
might cause wrinkling, creasing, or jams, and may even damage the fuser.
• For the best print quality, position margins no closer than 15 mm from the
edges of the envelope.
• Avoid printing over the area where the envelope’s seams meet.
Labels
To avoid damaging the machine, use only labels designed for use in laser
printers.
•
When selecting labels, consider the following factors:
- Adhesives: Should be stable at your machine’s fusing temperature
about 170°C (338°F).
- Arrangement: Only use labels with no exposed backing between them.
Labels can peel off sheets that have spaces between the labels, causing
serious jams.
- Curl: Must lie flat with no more than 13 mm of curl in any direction.
- Condition: Do not use labels with wrinkles, bubbles, or other
indications of separation.
• Make sure that there is no exposed adhesive material between labels.
Exposed areas can cause labels to peel off during printing, which can cause
paper jams. Exposed adhesive can also cause damage to machine
components.
2. Menu Overview and Basic Setup
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Media and tray
• Do not run a sheet of labels through the machine more than once. The
adhesive backing is designed for only a single pass through the machine.
• Do not use labels that are separating from the backing sheet or are wrinkled,
bubbled, or otherwise damaged.
Card stock/ Custom-sized paper
In the software application, set the margins to at least 6.4 mm (0.25 inches) •
away from the edges of the material.
Preprinted paper
When loading preprinted paper, the printed side should be facing up with an
uncurled edge at the front. If you experience problems with paper feeding, turn
the paper around. Note that print quality is not guaranteed.
Must be printed with heat-resistant ink that will not melt, vaporize, or •
release hazardous emissions when subjected to the machine’s fusing
temperature for 0.1 second (about 170°C (338°F)).
• Preprinted paper ink must be non-flammable and should not adversely
affect machine rollers.
• Before you load preprinted paper, verify that the ink on the paper is dry.
During the fusing process, wet ink can come off preprinted paper, reducing
print quality.
2. Menu Overview and Basic Setup
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Media and tray
6
Setting the paper size and type
After loading paper in the paper tray, set the paper size and type using the
control panel buttons.
You can set the machine’s settings by using the Device Settings in Dell
Printer Manager program or Machine section in Printer Settings Utility
program.
• For Windows and Mac users, see "Device Settings" on page 250.
It may be necessary to press OK to navigate to lower-level menus for some
models.
• The settings set from the machine driver override the settings on the
control panel.
a To print from an application, open an application and start the print
menu.
b Open Printing Preferences (see "Opening printing preferences" on
page 50).
c Press the Paper tab and select an appropriate paper.
• If you want to use special-sized paper such as billing paper, select the
Paper tab > Size > Edit... and set Custom Paper Size Settings in the
Printing Preferences (see "Opening printing preferences" on page 50).
Select (Menu) button on the control panel.
1
Press System Setup > Paper Setup > Paper Size or Paper Type.
2
Select the tray and the option you want.
3
Press OK to save the selection.
4
Press (Stop/Clear) to return to ready mode.
5
2. Menu Overview and Basic Setup
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Media and tray
7
8
Using the output support Preparing originals
The surface of the output tray may become hot if you print a large number
of pages at once. Make sure that you do not touch the surface, and do not
allow children near it.
The printed pages stack on the output support, and the output support will help
the printed pages to align. The printer sends output to the output tray by
default.
• Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than
216 x 356 mm (8.5 x 14 inches).
• Do not attempt to load the following paper in order to prevent paper jam,
low print quality and machine damage.
- Carbon-paper or carbon-backed paper
- Coated paper
- Onion skin or thin paper
- Wrinkled or creased paper
- Curled or rolled paper
- Torn paper
• Remove all staples and paper clips before loading.
• Make sure any glue, ink, or correction fluid on the paper is completely dry
before loading.
• Do not load originals that include different sizes or weights of paper.
• Do not load booklets, pamphlets, transparencies, or documents with other
unusual characteristics.
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 18).
2. Menu Overview and Basic Setup
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Media and tray
9
Loading originals
You can use the scanner glass or the document feeder to load an original for
copying, scanning, and sending a fax.
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 18).
On the scanner glass
Using the scanner glass, you can copy or scan originals. You can get the best
scan quality, especially for colored or gray-scaled images. Make sure that no
originals are in the document feeder. If an original is detected in the document
feeder, the machine gives it priority over the original on the scanner glass.
Lift and open the scanner lid.
1
2. Menu Overview and Basic Setup
46
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Media and tray
Place the original face down on the scanner glass. Align it with the
2
registration guide at the top left corner of the glass.
• Be careful not to break the scanner glass. You may get hurt.
• Do not put hands while closing the scanner lid. The scanner lid may fall
on your hands and get hurt.
• Do not look the light from inside of the scanner while copying or
scanning. It is harmful to eyes.
In the document feeder
Using the document feeder, you can load up to 40 sheets of paper (80 g/m2, 20
lbs bond) for one job.
Open the document feeder guide cover.
1
Close the scanner lid.
3
• Leaving the scanner lid open while copying may affect copy quality and
toner consumption.
• Dust on the scanner glass may cause black spots on the printout. Always
keep it clean (see "Cleaning the machine" on page 78).
• If you are copying a page from a book or magazine, lift the scanner lid
until its hinges are caught by the stopper and then close the lid. If the
book or magazine is thicker than 30 mm, start copying with the scanner
lid open.
2. Menu Overview and Basic Setup
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Media and tray
Flex or fan the edge of the paper stack to separate the pages before Adjust the document feeder width guides to the paper size.
2 4
loading originals.
Load the original face up into the document feeder input tray. Make sure
3
that the bottom of the original stack matches the paper size marked on
the document input tray.
Dust on the document feeder glass may cause black lines on the printout.
Always keep the glass clean (see "Cleaning the machine" on page 78).
2. Menu Overview and Basic Setup
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Basic printing
For special printing features, refer to the Advanced Guide (see "Using
advanced print features" on page 210).
10
Printing
• If you are a Mac or Linux operating systems user, refer to the Advanced
Guide (see "Mac printing" on page 218 or "Linux printing" on page 220).
• For Windows 8 user, see "Basic printing" on page 254.
The following Printing Preferences window is for Notepad in Windows 7.
Open the document you want to print.
1
Select Print from the File menu.
2
Select your machine from the Select Printer list.
3
The basic print settings including the number of copies and print range
4
are selected within the Print window.
To take advantage of the advanced printing features, click Properties or
Preferences from the Print window (see "Opening printing preferences" on
page 50).
To start the print job, click OK or Print in the Print window.
5
2. Menu Overview and Basic Setup
49
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Basic printing
11 12
Canceling a print job Opening printing preferences
If the print job is waiting in the print queue or print spooler, cancel the job as
follows:
• You can access this window by simply double-clicking the machine icon
(
) in the Windows task bar.
• You can also cancel the current job by pressing (Stop/Clear) on the
control panel.
• The Printing Preferences window that appears in this user’s guide may
differ depending on the machine in use.
• When you select an option in Printing Preferences, you may see a
warning mark
option but it is not recommended, and an
select that option due to the machine’s setting or environment.
• For Windows 8 user, see "Opening more settings" on page 255.
Open the document you want to print.
1
Select Print from the file menu. The Print window appears.
2
Select your machine from the Select Printer.
3
or . An mark means you can select that certain
mark means you cannot
2. Menu Overview and Basic Setup
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Basic printing
Click Properties or Preferences.
4
Using a favorite setting
The Presets option, which is visible on each preferences tab except for the Dell
tab, allows you to save the current preferences for future use.
To save a Presets item, follow these steps:
Change the settings as needed on each tab.
1
Enter a name for the item in the Presets input box.
2
You can check the machine’s current status pressing the Printer Status
button (see "Using Dell Printer Status" on page 251).
Click (Add). When you save Presets, all current driver settings are
3
saved.
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Basic printing
Select more options and click (Update), settings will be added to the
Presets you made. To use a saved setting, select it from the Presets dropdown list. The machine is now set to print according to the settings you
have selected.To delete saved settings, select it from the Presets drop-
down list and click
(Delete).
You can also restore the printer driver’s default settings by selecting
Default Preset from the Presets drop-down list.
13
Using help
Click the option you want to know on the Printing Preferences window and
press F1 on your keyboard.
14
Eco printing
The Eco function cuts toner consumption and paper usage. The Eco function
allows you to save print resources and lead you to eco-friendly printing.
If you press the Eco button from the control panel, eco mode is enabled. The
default setting of Eco mode is Multiple Pages per Side (2) and Toner Save.
Setting Eco mode on the control panel
You can set the machine’s settings by using the Device Settings in Dell
Printer Manager program or Machine section in Printer Settings Utility
program.
• For Windows and Mac users, see "Device Settings" on page 250.
• The settings set from the machine’s driver override the settings on the
control panel.
• Accessing menus may differ from model to model (see "Accessing the
menu" on page 29).
• It may be necessary to press OK to navigate to lower-level menus for
some models.
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Basic printing
Select (Menu) > System Setup > Machine Setup > Eco Settings on
1
the control panel.
Select the option you want and press OK.
2
• Default Mode: Select this to turn on or off the eco mode. (Toner
save/2-up)
- Off: Set the eco mode off.
- On: Set the eco mode on.
If you set the eco mode on with a password from Dell Printer Manager
(Device Settings > Eco), the On force message appears. You have to enter
the password to change the eco mode status.
• Select Temp.: Follow the settings from Dell Printer Manager. Before
you select this item, you must set the eco function in Dell Printer
Manager (Device Settings > Eco).
- Default Eco: The machine is set to Default Eco mode.
- Custom Eco: Change any necessary values.
Eco options
• Printer Default: Follows the settings from the machine's control panel.
• None: Disables Eco mode.
• Eco Printing: Enables eco mode. Activate the various Eco items you want to
use.
• Password: If the administrator fixed to enable the Eco mode, you have to
enter the password to change the status.
Result simulator
Result Simulator shows the results of reduced emission of carbon dioxide, used
electricity, and the amount of saved paper in accordance with the settings you
selected.
• The results are calculated on the basis that the total number of printed
paper is one hundred without a blank page when the Eco mode is disabled.
• Refers to the calculation coefficient about CO2, energy, and paper from IEA,
the index of Ministry of Internal Affairs and Communication of Japan and
www.remanufacturing.org.uk. Each model has a different index.
Press OK to save the selection.
3
Setting eco mode on the driver
Open the Eco tab to set Eco mode. When you see the eco image ( ), that
means the eco mode is currently enabled.
• The power consumption in printing mode refers to the average printing
power consumption of this machine.
• The actual amount displayed is only an estimate as the actual amount may
differ depending on the operating system used, computing performance,
application software, connection method, media type [thickness], media
size, job complexity, etc.
2. Menu Overview and Basic Setup
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Basic copying
For special printing features, refer to the Advanced Guide (see "Copy menu"
on page 177).
15
Basic copy
Select (copy) on the control panel.
1
Place a single document face down on the document glass, or load the
2
documents face up into the document feeder (see "Loading originals" on
page 46).
If you want to customize the copy settings including Reduce/Enlarge,
3
Darkness, Contrast, Original Type, and more by using the control
panel buttons (see "Changing the settings for each copy" on page 54).
16
Changing the settings for each copy
Your machine provides default settings for copying so that you can quickly and
easily make a copy.
• If you press the (Stop/Clear) button twice while setting the copy
options, all of the options you have set for the current copy job will be
canceled and returned to their default status. Or, they will automatically
return to their default status after the machine completes the copy in
progress.
• Accessing menus may differ from model to model (see "Accessing the
menu" on page 29).
You can customize the copy settings such as darkness, original type and
more by using the Device Settings in Dell Printer Manager program or
the Machine section in Printer Settings Utility program.
- For Windows and Mac users, see "Device Settings" on page 250.
Enter the number of copies using the arrow or number keypad, if
4
necessary.
Press (Start).
5
If you need to cancel the copying job during the operation, press (Stop/
Clear) and the copying will stop.
• It may be necessary to press OK to navigate to lower-level menus for
some models.
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Basic copying
Darkness
If you have an original containing faint marking and dark images, you can adjust
the brightness to make a copy that is easier to read.
Select (copy) > (Menu) > Copy Feature > Darkness on the
1
control panel.
Select the option you want and press OK.
2
For example, the Light+5 being the lightest, and the Dark+5 being the
darkest.
Press (Stop/Clear) to return to ready mode.
3
Contrast
The Contrast menu lets you increase or decrease the difference between the
bright and dark areas of an image.
Original
The original setting is used to improve the copy quality by selecting the
document for the current copy job.
Select (copy) > (Menu) > Copy Feature > Original Type on the
1
control panel.
Select the option you want and press OK.
2
• Text: Use for originals containing mostly text.
• Text/Photo: Use for originals with mixed text and photographs.
If texts in the printout is blurry, select Text to get the clear texts.
• Photo: Use when the originals are photographs.
Press (Stop/Clear) to return to ready mode.
3
Select (copy) > (Menu) > Copy Feature > Contrast on the
1
control panel.
Select the option you want and press OK.
2
Select Dark to heighten the contrast and select Light to reduce it.
Press (Stop/Clear) to return to ready mode.
3
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Basic copying
Reduced or enlarged copy
You can reduce or enlarge the size of a copied image from 25% to 400% from the
document feeder or scanner glass.
• This feature may not be available depending on model or optional goods
(see "Variety feature" on page 7).
• If the machine set to Eco mode, reduce and enlarge features are not
available.
To select from the predefined copy sizes
Select (copy) > (Menu) > Copy Feature > Reduce/Enlarge on
1
the control panel.
Select the option you want and press OK.
2
Press OK to save the selection.
3
Press
4
When you make a reduced copy, black lines may appear at the bottom of
your copy.
(Stop/Clear) to return to ready mode.
Press (Stop/Clear) to return to ready mode.
3
To scale the copy by directly entering the scale rate
Select (copy) > (Menu) > Copy Feature > Reduce/Enlarge >
1
Custom on the control panel.
Enter the copy size you want using the numeric keypad.
2
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Basic copying
17
ID card copying
Your machine can print 2-sided originals on one sheet.
The machine prints one side of the original on the upper half of the paper and
the other side on the lower half without reducing the size of the original. This
feature is helpful for copying a small-sized item such as business card.
• The original must be placed on the scanner glass to use this feature.
• If the machine set to Eco mode, this feature is not available.
Depending on the model, the operating procedure may differ.
Press ID Copy on the control panel.
1
Place Front Side and Press [Start] appears on the display.
3
Press (Start).
4
Your machine begins scanning the front side and shows Place Back Side
and Press [Start].
Turn the original over and place it on the scanner glass where arrows
5
indicate as shown. Then, close the scanner lid.
Place the front side of an original facing down on the scanner glass
2
where arrows indicate as shown. Then, close the scanner lid.
Press (Start) button.
6
2. Menu Overview and Basic Setup
57
Page 58
Basic copying
• If you do not press the (Start) button, only the front side will be
copied.
• If the original is larger than the printable area, some portions may not be
printed.
2. Menu Overview and Basic Setup
58
Page 59
Basic scanning
For special scanning features, refer to the Advanced Guide (see "Scan
features" on page 222).
18
Basic Scanning
This is the normal and usual procedure for scanning originals.
This is a basic scanning method for USB-connected machine.
• It may be necessary to press OK to navigate to lower-level menus for
some models.
• If you want to scan using the network, refer to the Advanced Guide (see
"Scanning from network connected machine" on page 223).
If you see Not Available message, check the port connection, or select
Enable Scan from Device Panel in Dell Printer Manager >
Switch to
advanced mode > Scan to PC Settings.
Select the scan destination you want and press OK.
3
Default setting is My Documents.
• You can create and save the frequently used settings as a profile list. Also
you can add and delete the profile and save each profile to a different
path.
• To change the Dell Printer Manager > Switch to advanced mode >
Scan to PC Settings.
Select the option you want and press OK.
4
Place a single document face down on the document glass, or load the
1
documents face up into the document feeder (see "Loading originals" on
page 46).
Select (scan) > Scan to PC on the control panel.
2
OR
Press Scan to on the control panerl.
Scanning begins.
5
Scanned image is saved in computer’s C:\Users\users name\My
Documents. The saved folder may differ, depending on your operating
system or the application you are using.
2. Menu Overview and Basic Setup
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Page 60
Basic faxing
• For special faxing features, refer to the Advanced Guide (see "Fax
19
Preparing to fax
features" on page 230).
Before you send or receive a fax, you need to connect the supplied line cord to
your telephone wall jack (see "Rear view" on page 20). Refer to the Quick
• You cannot use this machine as a fax via the internet phone. For more
information ask your internet service provider.
Installation Guide how to make a connection. The method of making a
telephone connection is different from one country to another.
• We recommend using traditional analog phone services (PSTN: Public
Switched Telephone Network) when connecting telephone lines to use
a fax machine. If you use other Internet services (DSL, ISDN, VolP), you can
improve the connection quality by using the Micro-filter. The Micro-filter
20
Sending a fax
eliminates unnecessary noise signals and improves connection quality or
Internet quality. Since the DSL Micro-filter is not provided with the
machine, contact your Internet service provider for use on DSL Microfilter.
When you place the originals, you can use either the document feeder or
the scanner glass. If the originals are placed on both the document feeder
and the scanner glass, the machine will read the originals on the document
feeder first, which has higher priority in scanning.
Place a single document face down on the document glass, or load the
1 Line port
2 Micro filter
3 DSL modem / Telephone line
(see "Rear view" on page 20).
1
documents face up into the document feeder (see "Loading originals" on
page 46).
Select (fax) on the control panel.
2
Adjust the resolution and the darkness to suit your fax needs (see
3
"Adjusting the document settings" on page 63).
2. Menu Overview and Basic Setup
60
Page 61
Basic faxing
Enter the destination fax number (see "Keypad letters and numbers" on
4
page 204).
Press
5
send the fax to the destinations.
• If you want to send a fax directly from your computer, use Dell Network
PC Fax (see "Sending a fax in the computer" on page 231).
• When you want to cancel a fax job, press (Stop/Clear) before the
machine starts transmission.
• If you used the scanner glass, the machine shows the message asking to
place another page.
(Start) on the control panel. The machine starts to scan and
Sending a fax manually
Perform the following to send a fax using (On Hook Dial) on the control
panel.
If your machine is a handset model, you can send a fax using the handset
(see "Variety feature" on page 7).
Place a single document face down on the document glass, or load the
1
documents face up into the document feeder (see "Loading originals" on
page 46).
Select (fax) on the control panel.
2
Adjust the resolution and the darkness to suit your fax needs (see
3
"Adjusting the document settings" on page 63).
Press (On Hook Dial) on the control panel or lift the handset.
4
Enter a fax number using the number keypad on the control panel.
5
Press (Start) on the control panel when you hear a high-pitched fax
6
signal from the remote fax machine.
2. Menu Overview and Basic Setup
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Page 62
Basic faxing
Sending a fax to multiple destinations
You can use the multiple send feature, which allows you to send a fax to multiple
locations. Originals are automatically stored in memory and sent to a remote
station. After transmission, the originals are automatically erased from memory.
You ca nnot send faxes with this feature if y ou chosen super fine as an option
or if the fax is in color.
Place a single document face down on the document glass, or load the
1
documents face up into the document feeder (see "Loading originals" on
page 46).
Select (fax) on the control panel.
2
Adjust the resolution and the darkness to suit your fax needs (see
3
"Adjusting the document settings" on page 63).
To enter more fax numbers, press OK when Yes appears and repeat
7
steps 5 and 6.
• You can add up to 10 destinations.
• Once you have entered a group dial number, you cannot enter another
group dial number.
When you have finished entering fax numbers, select No at the Another
8
No.? prompt and press OK.
The machine begins sending the fax to the numbers you entered in the
order in which you entered them.
Multi send report is printed after sending faxes.
Select (Menu) > Fax Feature > Multi Send on the control panel.
4
Enter the number of the first receiving fax machine and press OK.
5
You can press speed dial numbers or select a group dial number using
the (Address book) button.
Enter the second fax number and press OK.
6
The display asks you to enter another fax number to send the document.
2. Menu Overview and Basic Setup
62
Page 63
Basic faxing
21
Receiving a fax
Your machine is preset to Fax mode at the factory. When you receive a fax, the
machine answers the call on a specified number of rings and automatically
receives the fax.
22
Adjusting the document settings
Before starting a fax, change the following settings according to your original’s
status to get the best quality.
It may be necessary to press OK to navigate to lower-level menus for some
models.
1
Select
(fax) > (Menu) > Fax Feature > Resolution on the control
panel.
Select the option you want and press OK.
2
• Standard: Originals with normal sized characters.
• Fine: Originals containing small characters or thin lines or originals
printed using a dot-matrix printer.
• Super Fine: Originals containing extremely fine detail. Super Fine
mode is enabled only if the machine with which you are
communicating also supports the Super Fine resolution.
• For memory transmission, Super Fine mode is not available. The
resolution setting is automatically changed to Fine.
• When your machine is set to Super Fine resolution and the fax machine
with which you are communicating does not support Super Fine
resolution, the machine transmits using the highest resolution mode
supported by the other fax machine.
Resolution
The default document settings produce good results when using typical textbased originals. However, if you send originals that are of poor quality, or
contain photographs, you can adjust the resolution to produce a higher quality
fax.
• Photo Fax: Originals containing shades of gray or photographs.
• Color Fax: Original with colors.
• Memory transmission is not available in this mode.
• You can only send a color fax if the machine you are communicating with
supports color fax reception and you send the fax manually.
Press (Stop/Clear) to return to ready mode.
3
2. Menu Overview and Basic Setup
63
Page 64
Basic faxing
Darkness
You can select the degree of darkness of the original document.
The darkness setting is applied to the current fax job. To change the default
setting (see "Fax menu" on page 184).
Select (fax) > (Menu) > Fax Feature > Darkness on the control
1
panel.
Select a darkness level you want.
2
Press (Stop/Clear) to return to ready mode.
3
2. Menu Overview and Basic Setup
64
Page 65
3. Maintenance
This chapter provides information about purchasing supplies, accessories and maintenance parts available for your
machine.
• Ordering supplies and accessories 66
• Available supplies 67
• Available maintenance parts 68
• Installing accessories 69
• Storing the toner cartridge 70
• Redistributing toner 72
• Replacing the toner cartridge 74
• Monitoring the supplies life 76
• Setting the toner low alert 77
• Cleaning the machine 78
• Tips for moving & storing your machine 84
Page 66
Ordering supplies and accessories
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts.
To order Dell-authorized supplies, accessories, and maintenance parts, contact your local Dell dealer or the retailer where you purchased your machine. You can also
visit www.Dell.com/supplies, and then select your country/region to obtain the contact information for service.
3. Maintenance
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Page 67
Available supplies
When supplies reach the end of their life spans, you can order the followings of supplies for your machine:
Type
Average yield
a
Part name
Approx. 1,500 pages YK1PM (All countries except China)
Toner cartridge
15RRN (For China only)
a. Declared yield value in accordance with ISO/IEC 19752. The number of pages may be affected by operating environment, printing interval, graphics, media type and media size.
Depending on the options, percentage of image area and job mode used, the toner cartridge’s lifespan may differ.
When purchasing new toner cartridges or other supplies, these must be purchased in the same country as the machine you are using. Otherwise, new toner
cartridges or other supplies will be incompatible with your machine due to different configurations of toner cartridges and other supplies according to the specific
country conditions.
Dell does not recommend using non-genuine Dell toner cartridge such as refilled or remanufactured toner. Dell cannot guarantee non-genuine Dell toner cartridge's
quality. Service or repair required as a result of using non-genuine Dell toner cartridges will not be covered under the machine’s warranty.
3. Maintenance
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Page 68
Available maintenance parts
To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service
provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its
“Average yield”.
Maintenance parts are replaced at specific intervals to avoid print quality and paper feed problems resulting from worn parts, see table below. The purpose of which
is to maintain your machine in top working condition. The maintenance parts below should be replaced when the life span of each item has been met.
Parts
Transfer Roller Approx. 30,000 pages
Fuser Unit Approx. 30,000 pages
Pick-Up Roller Approx. 30,000 pages
Feed Roller Approx. 30,000 pages
ADF Feed Roller
ADF Rubber Pad
b
b
Approx. 20,000 pages
Approx. 20,000 pages
Average yield
a
a. It will be affected by the operating system used, computing performance, application software, connecting method, media, media size and job complexity.
b. This feature may not be available depending on model or optional goods (see "Variety feature" on page 7).
3. Maintenance
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Page 69
Installing accessories
When you install optional devices, such as optional tray, memory, etc, this Select Device Options or Device Settings.
machine automatically detects and sets the optional devices. If you cannot use
the optional devices you installed in this driver, you can set the optional devices
in Device Settings to use.
Click the Windows Start menu.
1
• For Windows 8, from the Charms, select Search > Settings.
For Windows XP/2003, select Printers and Faxes.
2
• For Windows 2008/Vista, select Control Panel > Hardware and
Sound>Printers.
• For Windows 7, select Control Panel > Hardware and
Sound>Device and Printers.
• For Windows Server 2008 R2, select Control Panel >
Hardware>Device and Printers.
• For Windows 8, search for Device and Printers.
5
The Printer properties window may differ depending on the driver or
operating system you are using.
Select the appropriate option.
6
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine.
• Tray Options: Select the optional tray you installed. You can select
the tray.
• Storage Options: Select the optional memory you installed. If this
feature is checked, you can select the Print Mode.
• Printer Configuration: Select the printer language for the print job.
Right-click your machine.
3
For Windows XP/2003/2008/Vista, press Properties.
4
• For Windows 7, Windows Server 2008 R2, and Windows 8, from
context menus, select Printer properties.
If Printer properties item has a ▶mark, you can select other printer drivers
connected with the selected printer.
• Administrator Settings: You can select the Printer status and EMF
Spooling.
• Custom Paper Size Settings: You can specify custom paper size.
Click OK until you exit the Printer properties window.
7
3. Maintenance
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Page 70
Storing the toner cartridge
Toner cartridges contain components that are sensitive to light, temperature - An environment where corrosive gases are present.
and humidity. Dell suggests users follow these recommendations to ensure
optimal performance, highest quality, and longest life from your new Dell toner
cartridge.
Store this cartridge in the same environment in which the printer will be used.
This should be in controlled temperature and humidity conditions. The toner
cartridge should remain in its original and unopened package until installation
– if original packaging is not available, cover the top opening of the cartridge
with paper and store in a dark cabinet.
Opening the cartridge package prior to use dramatically shortens its useful shelf
and operating life. Do not store on the floor. If the toner cartridge is removed
from the printer, follow the instructions below to store the toner cartridge
properly.
• Store the cartridge inside the protective bag from the original package.
• Store lying flat (not standing on end) with the same side facing up as if it
were installed in the machine.
• Do not store consumables in any of the following conditions:
- An environment with salty air.
1
Handling instructions
• Do not touch the surface of the photoconductive drum in the cartridge.
• Do not expose the cartridge to unnecessary vibrations or shock.
• Never manually rotate the drum, especially in the reverse direction; this can
cause internal damage and toner spillage.
2
Toner cartridge usage
Dell Inc. does not recommend or approve the use of non-Dell brand toner
cartridges in your printer including generic, store brand, refilled, or
remanufactured toner cartridges.
- Temperature greater than 40°C (104°F).
- Humidity range less than 20 % or greater than 80%.
- An environment with extreme ch anges in humidity or temperature.
- Direct sunlight or room light.
- Dusty places.
- A car for a long period of time.
Dell’s printer warranty does not cover damage to the machine caused by
the use of a refilled, remanufactured, or non-Dell brand toner cartridges.
3. Maintenance
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Storing the toner cartridge
3
Estimated cartridge life
Estimated cartridge life (the life of the toner cartridge yield) depends on the
amount of toner that print jobs require. The actual print yield may vary
depending on the print density of the pages you print on, operating
environment, percentage of image area, printing interval, media type and/or
media size. For example, if you print a lot of graphics, the consumption of the
toner is higher and you may need to change the cartridge more often.
3. Maintenance
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Page 72
Redistributing toner
When the toner cartridge is near the end of its life:
• White streaks or light printing occurs and/or density variation side to side.
• The Status LED blinks red. In the case of machine with a Toner LED, it blinks orange.
If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still
occur even after you have redistributed the toner.
Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
• Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
• When opening a scan unit, hold the document feeder and scan unit together.
3. Maintenance
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Redistributing toner
1
2
3. Maintenance
73
Page 74
Replacing the toner cartridge
• Shake the toner cartridge thoroughly, it will increase the initial print quality.
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
• Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
• When opening a scan unit, hold the document feeder and scan unit together.
When a toner cartridge has reached the end of life, the machine will stop printing.
3. Maintenance
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Page 75
Replacing the toner cartridge
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3. Maintenance
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Page 76
Monitoring the supplies life
If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if
necessary.
• In ready mode, press and hold (Stop/Clear) button for about 6 seconds, then release. A supplied Information report prints out.
• It may be necessary to press OK to navigate to lower-level menus for some models.
Select (Menu) > System Setup > Maintenance > Supplies Life on the control panel.
1
Select the option you want and press OK.
2
• Total: Displays the total number of pages printed.
• ADF Scan: Displays the number of pages printed by using the document feeder.
• Platen Scan: Displays the number of pages scanned by using scanner glass.
• Supplies Info.: Prints the supply information page.
Press (Stop/Clear) to return to ready mode.
3
3. Maintenance
76
Page 77
Setting the toner low alert
If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not
this message or LED appears.
You can set the machine’s settings by using the Device Settings in Dell Printer Manager program or Machine section in Printer Settings Utility program.
• For Windows and Mac users, see "Device Settings" on page 250.
Select (Menu) > System Setup > Maintenance > TonerLow Alert on the control panel.
1
Select the option you want.
2
Press OK to save the selection.
3
3. Maintenance
77
Page 78
Cleaning the machine
If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing
condition and use your machine longer.
• Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the
cabinet.
• If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum
cleaner, toner blows in the air and might be harmful to you.
4
Cleaning the outside
Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.
3. Maintenance
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Page 79
Cleaning the machine
5
Cleaning the inside
During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks
or smearing. Cleaning the inside of the machine clears and reduces these problems.
• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
• Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
• Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such
as benzene or thinner. Printing quality problems can occur and cause damage to the machine.
• Use a dry lint-free cloth to clean the machine.
• Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before
cleaning the machine.
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
• When opening a scan unit, hold the document feeder and scan unit together.
3. Maintenance
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Page 80
Cleaning the machine
1
2
3. Maintenance
80
Page 81
Cleaning the machine
6
Cleaning the pickup roller
• Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before
cleaning the machine.
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
3. Maintenance
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Cleaning the machine
7
Cleaning the scan unit
Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed.
• Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before
cleaning the machine.
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
Slightly dampen a soft, lint-free cloth or paper towel with water.
1
Lift and open the scanner lid.
2
3. Maintenance
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Page 83
Cleaning the machine
3
Wipe the surface of the scanner until it is clean and dry.
4
1
3
2
1 Scanner lid
2 Scanner glass
3 Document feeder glass
4 White bar
Close the scanner lid.
4
3. Maintenance
83
Page 84
Tips for moving & storing your machine
• When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to
the machine or reduce print quality.
• When moving the machine, make sure at least two people are holding the machine securely.
3. Maintenance
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Page 85
4. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
• Tips for avoiding paper jams
• Clearing original document jams
86
87
• Clearing paper jams 92
• Understanding the status LED 96
• Understanding display messages 98
This chapter gives helpful information for what to do if you encounter an error. If your machine
has a display screen, check the message on the display screen first to solve the error.If you
cannot find a solution to your problem in this chapter, refer to the Troublesho
the Advanced Guide (see "Troubleshooting" on page 261).If you cannot find a solution in the
User's Guide or the problem persists, call for service.
oting chapter in
Page 86
Tips for avoiding paper jams
By selecting the correct media s, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:
• Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 37).
• Do not remove paper from the tray while your machine is printing.
• Flex, fan, and straighten paper before loading.
• Do not use creased, damp, or highly curled paper.
• Do not mix papers in a tray.
• Use only recommended print media (see "Print media specifications" on page 106).
4. Troubleshooting
86
Page 87
Clearing original document jams
When an original document jams in the document feeder, a warning message appears on the display.
To avoid tearing the document, remove the jammed document slowly and carefully.
To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals.
4. Troubleshooting
87
Page 88
Clearing original document jams
1
Original paper jam in front of scanner
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
• This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 7).
4. Troubleshooting
88
Page 89
Clearing original document jams
2
Original paper jam inside of scanner
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
• This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 7).
4. Troubleshooting
89
Page 90
Clearing original document jams
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4. Troubleshooting
90
Page 91
Clearing original document jams
3
Original paper jam in exit area of scanner
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
• This troubleshooting may not be available depending on model or optional goods (see "Front view" on page 18).
Remove any remaining pages from the document feeder.
1
Gently remove the jammed paper from the document feeder.
2
4. Troubleshooting
91
Page 92
Clearing paper jams
To avoid tearing the paper, pull the jammed paper out slowly and gently.
4
In tray
Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
4. Troubleshooting
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Page 93
Clearing paper jams
5
Inside the machine
• The fuser area is hot. Take care when removing paper from the machine.
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
4. Troubleshooting
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2
Clearing paper jams
1
4. Troubleshooting
94
Page 95
Clearing paper jams
If you do not see the paper in this area, stop and go to next step:
4. Troubleshooting
95
Page 96
Understanding the status LED
The color of the LED indicates the machine's current status.
• Some LEDs may not be available depending on model or country (see "Control panel overview" on page 21).
• To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 98).
• You also can resolve the error with the guideline from the computers’s Dell Printing Status or Smart Panel program window (see "Using Dell Printer Status" on
page 251 ).
• If the problem persists, call a service representative.
LED Status Description
Off The machine is off-line.
Blinking
When the backlight blinks, the machine is receiving or printing data.
Green
On
• The machine is on-line and can be used.
• A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message. When the problem
is cleared, the machine resumes.
Blinking
Status
• Small amount of toner is left in the cartridge. The estimated cartridge life
replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page
b
72).
Red
• A toner cartridge has almost reached its estimated cartridge life
"Replacing the toner cartridge" on page 74).
a
of toner is close. Prepare a new cartridge for
a
. It is recommended to replace the toner cartridge (see
On
• The cover is opened. Close the cover.
• There is no paper in the tray when receiving or printing data. Load paper in the tray.
• The machine has stopped due to a major error. Check the display message (see "Understanding display messages" on page 98).
• A paper jam has occurred (see "Clearing paper jams" on page 92).
4. Troubleshooting
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Understanding the status LED
LED Status Description
( )
WPS
( )
Power/
b
Blue
Blue
Wakeup
Eco Green
b
Toner
Orange
Blinking
On
Off
On
Off
On
Off
Blinking
On
The machine is connecting to a wireless network.
The machine is connected to a wireless network (see "Wireless network setup" on page 148).
The machine is disconnected from a wireless network.
The machine is in power save mode.
The machine is in ready mode or machine’s power is off.
Eco mode is on.
The default setting of Eco mode is 2-up and toner save.
Eco mode is off.
Small amount of toner is left in the cartridge. The estimated cartridge life
a
of toner is close. Prepare a new cartridge for replacement.
You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page 72).
a
A toner cartridge has almost reached its estimated cartridge life
the toner cartridge" on page 74).
. It is recommended to replace the toner cartridge (see "Replacing
Off
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752. The number of pages
may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even when red LED is
on and the printer stops printing.
b. Some LEDs may not be available depending on model or country (see "Control panel overview" on page 21).
All toner cartridges are at normal capacity.
4. Troubleshooting
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Understanding display messages
Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning,
and correct the problem, if necessary.
• You can resolve the error with the guideline from the computers’s Printing Status or Smart Panel program window (see "Using Dell Printer Status" on page 251).
• If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative.
• When you call for service, provide the service representative with the contents of display message.
• Some messages may not appear on the display depending on the options or models.
• [error number] indicates the error number.
6
Paper Jam-related messages
Message Meaning Suggested solutions
Document jam.
Remove jam
Jam or empty
The loaded original document has jammed in the document
feeder.
• Paper has jammed in the paper feed area.
Clear the jam (see "Clearing original document jams" on page 87).
• Clear the jam (see "In tray" on page 92).
Door open&close
Paper Jam
inside machine
• There is no paper in tray.
Paper has jammed in the inside machine. Clear the jam (see "Inside the machine" on page 93).
• Load paper in tray (see "Loading paper in the tray" on page 38).
4. Troubleshooting
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Page 99
Understanding display messages
7
Toner-related messages
Message Meaning Suggested solutions
Install Toner
Cartridge
Not Compatible
Toner cartridge
Prepare new cartridge Small amount of toner is left in the indicated cartridge. The
A toner cartridge is not installed. Install a toner cartridge.
The toner cartridge you have installed is not for your machine. Install a Dell-genuine toner cartridge, designed for your machine.
estimated cartridge life of toner is close.
Prepare a new cartridge for a replacement. You may temporarily
increase the printing quality by redistributing the toner (see
"Redistributing toner" on page 72).
4. Troubleshooting
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Understanding display messages
Message Meaning Suggested solutions
Replace new cartridge The indicated toner cartridge has almost reached its estimated
cartridge life.
Estimated cartridge life means the expected or
estimated toner cartridge life, which indicates the
average capacity of print-outs and is designed pursuant
to ISO/IEC 19752 (see "Available supplies" on page 67).
The number of pages may be affected by operating
environment, percentage of image area, printing
interval, media, percentage of image area, and media
size. Some amount of toner may remain in the cartridge
even when replace new cartridge appears and the
machine stops printing.
The indicated toner cartridge has reached its estimated
cartridge life. The machine might stop printing.
• You can choose Stop or Continue as shown on the control panel.
If you select Stop, the printer stops printing and you cannot print
any more without changing the cartridge. If you select Continue,
the printer keeps printing but the printing quality cannot be
guaranteed.
• Replace the toner cartridge for the best print quality when this
message appears. Using a cartridge beyond this stage can result in
printing quality issues (see "Replacing the toner cartridge" on
page 74).
Dell does not recommend using a non-genuine Dell toner
cartridge such as refilled or remanufactured. Dell cannot
guarantee a non-genuine Dell toner cartridge's quality.
Service or repair required as a result of using non-genuine
Dell toner cartridges will not be covered under the machine
warranty.
Replace the toner cartridge (see "Replacing the toner cartridge" on
page 74).
4. Troubleshooting
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