This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Dell B1163/B1163w
Some features may not be available depending on models or countries.
1.Introduction
3.Maintenance
Key benefits 5
Features by models 7
Useful to know 9
About this user’s guide 10
Safety information 11
Machine overview 16
Control panel overview 19
Turning the machine ON 21
Installing the driver locally 22
Reinstalling the driver 24
2.Basic Setup
Media and tray 26
Ordering supplies and accessories 45
Available supplies 46
Available maintenance parts 47
Installing accessories 48
Storing the toner cartridge 49
Redistributing toner 51
Replacing the toner cartridge 53
Cleaning the machine 55
Tips for moving & storing your machine 61
4.Troubleshooting
Tips for avoiding paper jams 63
Clearing paper jams 64
Basic printing 36
Basic copying 41
Basic scanning 43
Understanding the status LED 68
2
5.Appendix
Specifications 71
Regulatory information 80
Copyright 93
3
1.Introduction
This chapter provides information you need to know before using the machine.
•Key benefits5
•Features by models7
•Useful to know9
•About this user’s guide10
•Safety information11
•Machine overview16
•Control panel overview19
•Turning the machine ON21
•Installing the driver locally22
•Reinstalling the driver24
Key benefits
Environmentally friendly
•To save toner and paper, this machine supports Eco feature (see "Eco
printing" on page 39).
•To save paper, you can print multiple pages on one single sheet of paper
(see "Using advanced print features" on page 136).
•To save paper, you can print on both sides of the paper (double-sided
printing) (Manual) (see "Using advanced print features" on page 136).
•To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
•We recommend using recycled paper for saving energy.
Fast high resolution printing
•You can print with a resolution of up to 1,200 x 1,200 dpi effective output.
•Fast, on-demand printing.
-For single-side printing, 20 ppm (A4) or 21 ppm (Letter).
Convenience
•Dell Printer Manager and Printing Status is a program that monitors and
informs you of the machine’s status and allows you to customize the
machine’s settings (see "Using Dell Printer Status" on page 163).
•Dell Scan Assistant is an application to help users scan, compile, and save
documents in multiple formats, including .epub format. These documents
can be shared via social networking sites.
•You can access Dell Support at www.dell.com or www.dell.com/support.
Select your region on the WELCOME TO DELL SUPPORT page, and fill in the
requested details to access help tools and information.
Wide range of functionality and application support
•Supports various paper sizes (see "Print media specifications" on page 73).
•Print watermark: You can customize your documents with words, such as
“Confidential” (see "Using advanced print features" on page 136).
Key benefits
•Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 136).
•You can print in various operating systems (see "System requirements" on
page 76).
AirPrint
•AirPrint allows you to wirelessly print directly from iPhone, iPad and iPod
touch running iOS 4.2 or later.
Supports various wireless network setting method
•Using the WPS (Wi-Fi Protected Setup™) button
-You can easily connect to a wireless network using the WPS button on
the machine and the access point (a wireless router).
•Using the USB cable
-You can connect and set various wireless network settings using a USB
cable.
•Using the Wi-Fi Direct
-You can conveniently print from your mobile device using the Wi-Fi or
Wi-Fi Direct feature.
See "Introducing wireless set up methods" on page 109.
Features by models
Some features and optional goods may not be available depending on
model or country.
Operating System
(●: Included, Blank: Not available)
Software
(●: Included, Blank: Not available)
Operating System B1163B1163w
Windows●●
Mac●●
Linux●●
Software B1163 B1163w
SPL printer driver●●
XPS printer driver●●
Dell Printer ManagerScan to PC settings●●
Device Settings●●
Dell Scan Assistant●●
Dell Printer Status●●
Features by models
Variety feature
(●: Included, Blank: Not available)
Features B1163B1163w
Hi-Speed USB 2.0●●
Network Interface 802.11b/g/n wireless
LAN
a
a. Depending on your country, wireless LAN card may not be available. For some counties,
only 802.11 b/g can be applied. Contact your local Dell dealer or the retailer where you
bought your machine.
●
Eco printing (Control panel)●●
Duplex (2-sided) printing (Manual)
b
b. Windows only.
●●
ScanScan to PC●●
PaperPort
14 (found in CD2)
(excluding China)
●●
Copy
(see "Basic
copying" on
page 41)
ID card copying●●
Reduced or enlarged
copying
●●
Adjust background●●
Useful to know
The machine does not print.
•Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 37).
•Remove the driver and install it again (see "Installing the driver
locally" on page 22).
•Select your machine as your default machine in your Windows
(see "Setting your machine as a default machine" on page 135).
Where can I purchase accessories or supplies?
•Inquire at a Dell distributor or your retailer.
•Visit www.dell.com/supplies. Select your country/region to
view product service information.
The status LED flashes or remains constantly on.
A paper jam has occurred.
•Open and close the scan unit (see "Front view" on page 17).
•Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 64).
Printouts are blurry.
•The toner level might be low or uneven. Shake the toner
cartridge (see "Redistributing toner" on page 51).
•Try a different print resolution setting (see "Opening printing
preferences" on page 37).
•Replace the toner cartridge (see "Replacing the toner
cartridge" on page 53).
Where can I download the machine’s driver?
•Turn the product off and on again.
•Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status LED"
on page 68).
•You can get help, support application, machine drivers,
manuals, and order information from the Dell website,
www.dell.com > find your product > Support or Downloads.
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
•Read the safety information before using the machine.
•If you have a problem using the machine, refer to the troubleshooting
chapter.
•Terms used in this user’s guide are explained in the glossary chapter.
•All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
•The screenshots in this administrator’s guide may differ from your machine
depending on the machine’s firmware/driver version.
•The procedures in this user’s guide are mainly based on Windows 7.
1
Conventions
2
General icons
IconTextDescription
Gives users information to protect the machine from
Caution
Note
possible mechanical damage or malfunction.
Provides additional information or detailed
specification of the machine function and feature.
Some terms in this guide are used interchangeably, as below:
•Document is synonymous with original.
•Paper is synonymous with media, or print media.
•Machine refers to printer or MFP.
1. Introduction
10
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
Warning
Caution
Hazards or unsafe practices that may result in severe
personal injury or death.
Hazards or unsafe practices that may result in minor
personal injury or property damage.
4
Operating environment
Warning
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
•If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor.Immediately turn off
the power switch and unplug the machine.
Do not attempt.
•The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
1. Introduction
11
Safety information
5
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Otherwise, this could result in electric shock or fire.
Operating method
Caution
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine and paper
tray.
You may get injured.
Be care when replacing paper or removing jammed paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
This could result in electric shock or fire and/or injury to your pet.
Burns can occur.
When re movin g jamm ed pap er, d o not us e twee zers or sha rp met al
objects.
It can damage the machine.
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
1. Introduction
12
Safety information
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can
cause damage or fire.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the
electrical outlet.
6
Installation / Moving
Warning
Caution
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.If you have a medical condition that prevents you
from lifting, do not lift the machine. Ask for help, and always use
the appropriate amount of people to lift the device safety.
Then lift the machine:
•If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
•If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.
•If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
The machine could fall, causing injury or machine damage.
Choose a flat surface with enough space for ventilation to place
the machine. Also consider the space required to open the cover
and trays.
Do not place the machine in an area with dust, humidity, or water
leaks.
This could result in electric shock or fire.
The place should be well-ventilated and be far from direct light,
heat, and humidity.
When using the machine for a long period of time or printing a
large number of pages in a non-ventilated space, it could pollute
the air and be harmful to your health. Place the machine in a wellventilated space or open a window to circulate the air periodically.
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
1. Introduction
13
Safety information
7
Use only No.26 AWGa or larger, telephone line cord, if necessary.
Otherwise, it can cause damage to the machine.
Make sure you plug the power cord into a grounded electrical
outlet.
Otherwise, this could result in electric shock or fire.
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110V machine, then the gauge should be 16 AWG or
larger.
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
If the machine is not well-ventilated, this could result in fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock
or fire.
The machine should be connected to the power level which is
specified on the label.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
a. AWG: American Wire Gauge
Maintenance / Checking
Caution
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
When you are working inside the machine replacing supplies or
cleaning the inside, do not operate the machine.
You could get injured.
Keep cleaning supplies away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the
machine needs repairing.
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
Otherwise, you could damage the machine.
1. Introduction
14
Safety information
8
Supply usage
Caution
Keep the power cable and the contact surface of the plug clean
from dust or water.
Otherwise, this could result in electric shock or fire.
•Do not remove any covers or guards that are fastened with
screws.
•Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
•The machine should only be repaired by a Dell service
technician.
When storing supplies such as toner cartridges, keep them away
from children.
Toner dust can be dangerous if inhaled or ingested.
Using recycled supplies, such as toner, can cause damage to the
machine.
In case of damage due to the use of recycled supplies, a service
fee will be charged.
For supplies that contain toner dust (toner cartridge, waste toner
bottle, imaging unit, etc.) follow the instructions below.
•When disposing of the supplies, follow the instructions for
disposal. Refer to the reseller for disposal instructions.
•Do not wash the supplies.
•Do not reuse the waste toner bottle.
If you do not follow the instructions above, it may cause machine
malfunction and environmental pollution. The warranty does not
cover damages caused by a user's carelessness.
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the supplies such as toner cartridge or fuser
unit.
This could cause an explosion or uncontrollable fire.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
1. Introduction
15
Machine overview
9
Accessories
Power cordQuick installation guide
Software CD
a. The software CD contains the print drivers, user’s guide, and software applications.
b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
a
Misc. accessories
b
1. Introduction
16
Machine overview
10
Front view
•This illustration may differ from your machine depending on your model.
There are various types of machine.
•Some features and optional goods may not be available depending on
model or country (see "Features by models" on page 7).
1
4Tray10Inner cover
5Tray handle11Toner cartridge
6Output support
a. Close the scanner lid before opening the scan unit.
b. Be careful not to pinch your fingers.
8
7
6
5
2
10
4
3
1Scanner lid7Output tray
2Control panel8Scanner glass
3
Handle
9
Scan unit
9
11
a b
1. Introduction
17
Machine overview
11
Rear view
•This illustration may differ from your machine depending on your model.
There are various types of machine.
•Some features and optional goods may not be available depending on
model or country (see "Features by models" on page 7).
1
2
1USB 2.0 port2Power receptacle
1. Introduction
18
Control panel overview
13
12
2Power
a
Saver
b
WPS
3Scan toSends scanned data (see "Basic Scanning" on page 43).
4
ID Copy
5
Power
6
Front LED
7
Back LED
Switches to Power save mode.
Configures the wireless network connection easily
without a computer (see "Using the WPS button" on
page 110).
Allows you to copy both sides of an ID card like a driver’s
license on a single side of paper (see "ID card copying"
on page 41).
Turns the power on or off, or wakes up the machine from
the power save mode. If you need to turn the machine
off, press this button for more than three seconds.
When the LED lights on, place the f ront side of an I D car d
facing down on the scanner glass (see "ID card copying"
on page 41).
When the LED lights on, place the back side of an ID card
facing down on the scanner glass (see "ID card copying"
on page 41).
1
Eco
Turn into eco mode to reduce toner consumption and
paper usage when pc-printing only (see "Eco printing"
on page 39).
1. Introduction
19
Control panel overview
8
Stop/
Clear
9
+/- Buttons
Stops an operation at any time and there are more
functions.
•Cancels the current job.
•Prints configuration report: Press and hold this
button for about 2 seconds until the status LED blinks
slowly, and release.
•Supplied Information report: Press and hold this
button for about 6 seconds and release.
b
•Network configuration report
: Press and hold this
button for about 4 seconds until the status LED blinks
fast, and release.
Allows you to increase/decrease the number of pages to
copy. You can determine the number of copies (up to 99
copies) to copy by pressing the +/- buttons. The default
value is 1.
•If you press the +/- buttons, the number of copies will
increase/decrease by one.
a. B1163 only.
b. B1163w only.
12
Adjusting the control panel
•If you press and hold the +/- buttons, the number of
copies will increase/decrease by ten.
10
Starts a job.
Start
11
12
Status LED
Toner LED
Indicates the status of your machine (see
"Understanding the status LED" on page 68).
Shows the status of the toner (see "Understanding the
status LED" on page 68).
13Display screenShows the number of pages you want to copy.
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 17).
1. Introduction
20
Turning the machine ON
Connect the machine to the electricity supply first.
1
Turn the switch on if the machine has a power switch.
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 17).
Press (Power) button on the control panel.
2
If you want to turn the power off, press and hold (Power) button for
about 3 seconds.
1. Introduction
21
Installing the driver locally
A locally connected machine is a machine directly attached to your computer
using the cable.
•If you are a Mac or Linux operating systems user, refer to the "Installation
for Mac" on page 97 or "Installation for Linux" on page 99.
•The installation window in this User’s Guide may differ depending on the
machine and interface in use.
•Only use a USB cable no longer than 3 meters (118 inches).
13
Windows
Make sure that the machine is connected to your computer and
1
powered on.
X:\Setup.exe replacing “X” with the letter, which represents your CD/
DVD drive and click OK.
•For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD/DVD drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
Click New Printer.
3
(B1163)
If the “Found New Hardware Wizard” appears during the installation
procedure, click Cancel to close the window.
Insert the supplied software CD into your CD/DVD drive.
2
The software CD should automatically run and an installation window
will appear.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
1. Introduction
22
Installing the driver locally
(B1163w)
Choose USB. (B1163w only)
4
From the Windows 8 Start Screen
•If you install the driver using the supplied software CD, V4 driver is not
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Dell website (www.dell.com/support).
•If you want to install Dell’s printer management tools, you need to install
them using the supplied software CD.
Make sure that your computer is connected to the Internet and powered
1
on.
Make sure that the machine is powered on.
2
Connect the computer and the machine with a USB cable.
3
The driver is automatically installed from the Windows Update.
Follow the instructions on the installation window.
5
1. Introduction
23
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall
the driver.
14
Windows
From the Start menu, select Programs or All Programs > Dell Printers
1
> your printer driver name > Uninstall.
•For Windows 8,
1 From Charms, select Search > Apps.
2 Search and click Control Panel.
3 Click Programs and Features.
4 Right-click the driver you want to uninstall and select Uninstall.
Follow the instructions in the installation window.
2
From the Windows 8 Start Screen
Make sure that the machine is connected to your computer and
1
powered on.
Click on the Uninstall Dell Printer Software tile in the Start screen.
2
Follow the instructions in the window.
3
•If you cannot find a Dell Printer Software tile, uninstall from the desktop
screen mode.
•If you want to uninstall Dell’s printer management tools, from the Start
screen, right-click the app > Uninstall > right-click the program you
want to delete > Uninstall and follow the instruction in the window.
Insert the software CD into your CD/DVD drive and install the driver
3
again (see "Installing the driver locally" on page 22).
1. Introduction
24
2.Basic Setup
This chapter provides information about the the basic setup options.
•Media and tray26
•Basic printing36
•Basic copying41
•Basic scanning43
Media and tray
This chapter provides information on how to load print media into your
machine.
•Using print media that does not meet these specifications may cause
problems or require repairs. Such repairs are not covered by Dell’s
warranty or service agreements.
•Make sure not to use the inkjet photo paper with this machine. It could
cause damage to the machine.
•Using inflammable print media can cause a fire.
•Use designated print media (see "Print media specifications" on page 73).
The use of inflammable media or foreign materials left in the printer may
lead to overheating of the unit and, in rare cases may cause a fire.
1
Tray overview
To change the size, you need to adjust the paper guides.
1
2
1 Paper width guide
2 Tray
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 17).
If you do not adjust the guide, it may cause paper registration, image skew,
or jamming of the paper.
2. Basic Setup
26
Media and tray
2
Loading paper in the tray
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 17).
Open the tray and then adjust the tray size to the media size you are
1
loading (see "Tray overview" on page 26).
Flex or fan the edge of the paper stack to separate the pages before
2
loading papers.
Place the paper with the side you want to print facing up.
3
1
2
2. Basic Setup
27
Media and tray
•Do not push the paper width guide too far causing the media to warp.
•Do not use a paper with a leading-edge curl, it may cause a paper jam or
the paper can be wrinkled.
•If you do not adjust the paper width guide, it may cause paper jams.
Squeeze the paper width guide and slide it to the edge of the paper stack
4
The settings made from the machine driver override the settings on the
control panel.
a To print in application, open an application and start the print menu.
b Open Printing Preferences (see "Opening printing preferences" on
page 37).
c Press the Paper tab in Printing Preferences, and select an appropriate
paper type.
For example, if you want to use a label, set the paper type to Label.
d Select Auto Select (or Manual Feeder) in paper source, then press OK.
e Start printing in application.
without causing it to bend.
When you print a document, set the paper type and size for the tray.
5
2. Basic Setup
28
Media and tray
3
Manual feeding in the tray
The tray can hold special sizes and types of print material, such as postcards,
note cards, and envelopes (see "Print media specifications" on page 73).
To manually feed paper in the tray, see "Loading paper in the tray" on page 27
Tips on using the manual feeding in tray
•If you select Paper > Source > Manual Feeder from your printer driver,
you need to press OK each time you print a page.
•Load only one type, size and weight of print media at a time in the tray.
•To prevent paper jams, do not add paper while printing when there is still
paper in the tray.
•Print media should be loaded face up with the top edge going into the
tray first and be placed in the center of the tray.
4
Printing on special media
The table below shows the special media usable in tray.
The media is also shown in the Printing Preferences. To get the highest
printing quality, select the proper media type from the Printing preferences
window > Paper tab > Paper Type (see "Opening printing preferences" on page
37).
For example, if you want to print on labels, select Labels for Paper Type.
•When using special media, we recommend you feed one sheet at a time
(see "Print media specifications" on page 73).
•Illustrations on this user’s guide may differ from your machine
depending on its options or models. Check your machine type (see
"Front view" on page 17).
•To ensure printing quality and to prevent paper jams, only load the
available paper (see "Print media specifications" on page 73).
•Flatten any curl on postcards, envelopes, and labels before loading them
into the in the tray.
•When printing on special media, you must follow the loading guidelines
(see "Printing on special media" on page 29).
2. Basic Setup
29
Media and tray
To see for paper weights for each sheet, refer to "Print media specifications" on
page 73.
Types
Plain●
Thick●
Thin ●
Bond●
Color ●
CardStock●
Labels●
Envelope●
Preprinted ●
Cotton●
Recycled●
Archive●
Tray
a
Envelope
Printing successfully on envelopes depends upon the quality of the envelopes.
To print an envelope, place it as shown in the following figure.
•When selecting envelopes, consider the following factors:
-Weight: should not exceed 90 g/m2 otherwise; jams may occur.
-Construction: should lie flat with less than 6 mm curl and should not
contain air.
-Condition: should not be wrinkled, nicked, nor damaged.
-Temperature: should resist the heat and pressure of the machine
during operation.
a. The available paper types for manual feeding in the tray.
(●: Supported, Blank: Not supported)
•Use only well-constructed envelopes with sharp and well-creased folds.
•Do not use stamped envelopes.
•Do not use envelopes with clasps, snaps, windows, coated lining, selfadhesive seals, or other synthetic materials.
2. Basic Setup
30
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