Dell B1160, B1160W User Manual

User’s Guide

BASIC

This guide provides information concerning installation, basic operation and troubleshooting on windows.

ADVANCED

This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments.

Dell B1160

Dell B1160w

Some features may not be available depending on models or countries.

Available supplies 36

1. Introduction

Key benefits 4

Features by models 6

Useful to know 7

About this user’s guide 8

Safety information 9

Machine overview 14

Control panel overview 16

Turning on the machine 17

Installing the driver locally 18

Reinstalling the driver 20

2. Learning the Basic Usage

Storing the toner cartridge 37

Redistributing toner 39

Replacing the toner cartridge 40

Cleaning the machine 42

Tips for moving & storing your machine 46

4. Troubleshooting

Tips for avoiding paper jams 48

Out-of-paper error resolution 49

Clearing paper jams 50

Understanding the status LED 53

5. Appendix

Printing a test page 22

Media and tray 23

Basic printing 31

3. Maintenance

Ordering supplies and accessories 35

Specifications 56

Dell technical support policy 64

Contacting Dell 65

Warranty and return policy 66

1. Introduction

This chapter provides information you need to know before using the machine.

•Key benefits 4

• Features by models 6

• Useful to know 7

• About this user’s guide 8

• Safety information 9

• Machine overview 14

• Control panel overview 16

• Turning on the machine 17

• Installing the driver locally 18

• Reinstalling the driver 20

Key benefits

Environmentally friendly

• To save paper, you can print multiple pages on a single sheet of paper (see "Using advanced print features" on page 110).

• To save paper, you can print on both sides of the paper (manual doublesided printing) (see "Using advanced print features" on page 110).

• To save electricity, this machine automatically conserves electricity by substantially reducing power consumption when not in use.

Print with excellent quality and speed

• You can print with a resolution of up to 1,200 x 1,200 dpi effective output.

• Fast, on-demand printing.

- For single-side printing, 20 ppm (A4) or 21 ppm (Letter).

Convenience

• Dell Printer Manager and Dell Printer Status are a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see "Using Dell Printer Manager" on page 125).

• You can access Dell Support at www.dell.com or support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.

Wide range of functionality and application support

• Supports various paper sizes (see "Print media specifications" on page 58).

• Print watermark: You can customize your documents with words, such as “Confidential” (see "Using advanced print features" on page 110).

• Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see "Using advanced print features" on page 110).

Key benefits

• You can print in various operating systems (see "System requirements" on page 61).

• Your machine is equipped with a USB interface.

Supports various wireless network setting method

• Using the WPS (Wi-Fi Protected Setup™) button

- You can easily connect to a wireless network using the WPS button on

the machine and the access point (a wireless router).

•Using the USB cable

- You can connect and set various wireless network settings using a USB

cable.

• Using the Wi-Fi Direct

- You can conveniently print from your mobile device using the Wi-Fi or

Wi-Fi Direct feature.

See "Introducing wireless set up methods" on page 84.

Features by models

Some features and optional goods may not be available depending on model or country.

Operating System

(●: Included, Blank: Not available)

Software

(●: Included, Blank: Not available)

Variety feature

(●: Included, Blank: Not available)

Operating System B1160 B1160w

Windows ● ●

Macintosh ● ●

Linux ● ●

Software B1160 B1160w

SPL printer driver ● ●

XPS printer driver ● ●

Dell Printer Manager ● ●

Embedded Web Service ●

Dell Supplies Ordering Utility ● ●

Dell Printer Status ● ●

Firmware Update Utility ● ●

Features B1160 B1160w

Hi-Speed USB 2.0 ● ●

Network Interface 802.11b/g/n wireless LAN

●

IPv6 ●

Wi-Fi Protected Setup™ (WPS) ●

Manual duplex (2-sided) printing ● ●

Useful to know

Where can I download the machine’s driver?

• Visit www.support.dell.com to download the latest machine’s driver, and install it on your system.

Where can I purchase accessories or supplies?

• Inquire at a Dell distributor or your retailer.

• Visit www.support.dell.com. Select your country/region to view product service information.

The status LED flashes or remains constantly on.

• Turn the product off and on again.

• Check the meanings of LED indications in this manual and troubleshoot accordingly (see "Understanding the status LED" on page 53).

Printouts are blurry.

• The toner level might be low or uneven. Shake the toner cartridge.

• Try a different print resolution setting.

• Replace the toner cartridge.

The machine does not print.

• Open the print queue list and remove the document from the list (see "Canceling a print job" on page 32).

• Remove the driver and install it again (see "Installing the driver locally" on page 18).

• Select your machine as your default machine in your Windows.

A paper jam has occurred.

• Open and close the top cover (see "Front view" on page 15).

• Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 50).

About this user’s guide

This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage.

• Read the safety information before using the machine.

• If you have a problem using the machine, refer to the troubleshooting chapter.

• Terms used in this user’s guide are explained in the glossary chapter.

• All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.

• The screenshots in this user's guide may differ from your machine depending on the machine’s firmware/driver version.

• The procedures in this user’s guide are mainly based on Windows 7.

Conventions

General icons

Icon Text Description

Gives users information to protect the machine from

Caution

Note

possible mechanical damage or malfunction.

Provides additional information or detailed specification of the machine function and feature.

Some terms in this guide are used interchangeably, as below:

• Document is synonymous with original.

• Paper is synonymous with media, or print media.

• Machine refers to printer or MFP.

1. Introduction

Safety information

These warnings and precautions are included to prevent injury to you and others, and to prevent any potial damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.

Important safety symbols

Explanation of all icons and signs used in this chapter

Warning

Caution

Hazards or unsafe practices that may result in severe personal injury or death.

Hazards or unsafe practices that may result in minor personal injury or property damage.

Operating environment

Warning

Do not use if the power cord is damaged or if the electrical outlet is not grounded.

This could result in electric shock or fire.

Do not place anything on top of the machine (water, small metal or heavy objects, candles, lit cigarettes, etc.).

This could result in electric shock or fire.

• If the machine gets overheated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine.

Do not attempt.

• The user should be able to access the power outlet in case of emergencies that might require the user to pull the plug out.

This could result in electric shock or fire.

Do not bend, or place heavy objects on the power cord.

Stepping on or allowing the power cord to be crushed by a heavy object could result in electric shock or fire.

Do not remove the plug by pulling on the cord; do not handle the plug with wet hands.

This could result in electric shock or fire.

1. Introduction

Safety information

Caution

During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet.

This could result in electric shock or fire.

Be careful, the paper output area is hot.

Burns could occur.

If the machine has been dropped, or if the cabinet appears damaged, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel.

Operating method

Caution

Do not forcefully pull the paper out during printing.

It can cause damage to the machine.

Be careful not to put your hand between the machine and paper tray.

You may get injured.

This machine's power reception device is the power cord.

To switch off the power supply, remove the power cord from the electrical outlet.

Otherwise, this could result in electric shock or fire.

If the plug does not easily enter the electrical outlet, do not attempt to force it in.

Call an electrician to change the electrical outlet, or this could result in electric shock.

Do not allow pets to chew on the AC power, telephone or PC interface cords.

This could result in electric shock or fire and/or injury to your pet.

Be care when replacing paper or removing jammed paper.

New paper has sharp edges and can cause painful cuts.

When printing large quantities, the bottom part of the paper output area may get hot. Do not allow children to touch.

Burns can occur.

When removing jammed paper, do not use tweezers or sharp metal objects.

It can damage the machine.

1. Introduction

Safety information

Do not allow too many papers to stack up in the paper output tray.

It can damage the machine.

Do not block or push objects into the ventilation opening.

This could result in elevated component temperatures which can cause damage or fire.

Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

Installation / Moving

Warning

Do not place the machine in an area with dust, humidity, or water leaks.

This could result in electric shock or fire.

Caution

Before moving the machine, turn the power off and disconnect all cords. The information below are only suggestions based on the units weight.

If you have a medical condition that prevents you from lifting, do not lift the machine. Ask for help, and always use the appropriate amount of people to left the device safety.

Then lift the machine:

• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.

• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift

• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or

The machine could fall, causing injury or machine damage.

Do not place the machine on an unstable surface.

The machine could fall, causing injury or machine damage.

Use only No.26 AWG

Otherwise, it can cause damage to the machine.

with 2 people.

more people.

or larger, telephone line cord, if necessary.

1. Introduction

Safety information

Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110 V machine, then the gauge should be 16 AWG or larger.

Maintenance / Checking

Otherwise, it can cause damage to the machine, and could result in electric shock or fire.

Make sure you plug the power cord into a grounded electrical outlet.

Otherwise, this could result in electric shock or fire.

Do not overload wall outlets and extension cords.

This can diminish performance, and could result in electric shock or fire.

Do not put a cover over the machine or place it in an airtight location, such as a closet.

If the machine is not well-ventilated, this could result in fire.

The machine should be connected to

the power level which is specified on the label.

If you are unsure and want to check the power level you are using, contact the electrical utility company.

a. AWG: American Wire Gauge

Caution

Unplug this product from the wall outlet before cleaning the inside of the machine. Do not clean the machine with benzene, paint thinner or alcohol; do not spray water directly into the machine.

This could result in electric shock or fire.

When you are working inside the machine replacing supplies or cleaning the inside, do not operate the machine.

You could get injured.

Keep cleaning supplies away from children.

Children could get hurt.

Do not disassemble, repair or rebuild the machine by yourself.

It can damage the machine. Call a certified technician when the machine needs repairing.

1. Introduction

Safety information

Supply usage

• Do not remove any covers or guards that are fastened with screws.

• Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock.

• The machine should only be repaired by a Dell service technician.

To clean and operate the machine, strictly follow the user's guide provided with the machine.

Otherwise, you could damage the machine.

Keep the power cable and the contact surface of the plug clean from dust or water.

Otherwise, this could result in electric shock or fire.

Do not burn any of the supplies such as toner cartridge or fuser unit.

This could cause an explosion or uncontrollable fire.

When storing supplies such as toner cartridges, keep them away from children.

Toner dust can be dangerous if inhaled or ingested.

When changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clothes.

Toner dust can be dangerous if inhaled or ingested.

When toner gets on your clothing, do not use hot water to wash it.

Hot water sets toner into fabric. Use cold water.

Using recycled supplies, such as toner, can cause damage to the machine.

In case of damage due to the use of recycled supplies, a service fee will be charged.

Caution

Do not disassemble the toner cartridge.

Toner dust can be dangerous if inhaled or ingested.

1. Introduction

Machine overview

Accessories

Power cord Quick installation guide

Software CD

a. Refer to the Quick Install Guide to attach the output stacker to the machine. b. The software CD contains the printer drivers, software applications, and user’s guide. c. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.

USB cable (B1160w only)

Output stacker

Misc. accessories

1. Introduction

Machine overview

Front view

• This illustration may differ from your machine depending on its model.

• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 6).

Rear view

• This illustration may differ from your machine depending on its model.

• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 6).

1 Control panel 5 Output support

2 Tray handle 6 Top cover

3 Tray 7 Toner cartridge

4 Output tray

1USB port

2Power receptacle

1. Introduction

Control panel overview

This control panel may differ from your machine depending on its model. There are various types of control panels.

1 Toner LED Shows the status of the toner (see "Status LED" on

page 53).

2 Status LED Shows the status of your machine (see "Status LED"

on page 53).

WPS (B1160w only)

Info (B1160 only)

Configures the wireless network connection easily without a computer (see "Wireless network setup" on page 83).

• Prints configuration sheet

- Press and hold this button for about 10 seconds until the green LED blinks slowly, and release.

• Prints supplies info report / error report

- Press and hold this button for about 15 seconds until the green LED on, and release.

• Prints manual

- Press this button each time you load a sheet of paper in the tray if you have selected Manual Feeder for Source in your printer driver.

• Prints configuration sheet

- Press and hold this button for about 10 seconds until the green LED blinks slowly, and release.

• Prints supplies info report / error report

- Press and hold this button for about 15 seconds until the green LED on, and release.

• Prints manual

4 Power/

Cancel

- Press this button each time you load a sheet of paper in the tray if you have selected Manual Feeder for Source in your printer driver.

• You can turn the power off or wake the machine up from the sleep mode with this button.

• Stops an operation at any time

1. Introduction

Turning on the machine

Connect the machine to the electricity supply first.

Press (power/cancel) button on the control panel.

If you want to turn the power off, press (power/cancel) button on the control panel.

1. Introduction

Installing the driver locally

A locally connected machine is a machine directly attached to your computer using the cable.

• If you are a Macintosh or Linux OS user, refer to the "Software Installation" on page 70.

• The installation window in this User’s Guide may differ depending on the machine and interface in use.

• Selecting Custom Installation allows you to choose which programs to install.

• Only use a USB cable no longer than 3 meters (118 inches).

Windows

Make sure that the machine is connected to your computer and

powered on.

Insert the supplied software CD into your CD-ROM drive.

The software CD should automatically run and an installation window will appear.

If the installation window does not appear, click Start > All programs > Accessories > Run.

X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.

Select Next.

If the “Found New Hardware Wizard” appears during the installation procedure, click Cancel to close the window.

Your printer driver installation window that appears in this User’s Guide may differ depending on the printer in use.

1. Introduction

Installing the driver locally

Select Connect to the computer using USB cable. Click Next.

Your printer driver installation window that appears in this User’s Guide may differ depending on the printer in use.

Follow the instructions in the installation window to complete the

installation process.

1. Introduction

Reinstalling the driver

If the printer driver does not work properly, follow the steps below to reinstall the driver.

Windows

Make sure that the machine is connected to your computer and

powered on.

From the Start menu, select Programs or All Programs > Dell > Dell

Printers > your printer driver name > Maintenance.

Select Repair and click Next.

Follow the instructions in the repair window.

Insert the software CD into your CD-ROM drive and install the driver

again (see "Installing the driver locally" on page 18).

1. Introduction

2. Learning the Basic Usage

After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would like to set or change values. This chapter provides information about the overall menu structure and the basic setup options.

• Printing a test page 22

• Media and tray 23

• Basic printing 31

Printing a test page

Print a test page to make sure that the machine is operating correctly.

Available for Windows OS users only.

To print a test page:

Open the document you want to print.

Select Print from the file menu.

Select your machine from the Select Printer.

Click Properties or Preferences.

Click Dell tab > Test page.

2. Learning the Basic Usage

Media and tray

This chapter provides information on how to load print media into your machine.

• Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Dell’s warranty or service agreements.

• Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine.

• Using inflammable print media can cause a fire.

• Use designated print media (see "Print media specifications" on page

58).

The use of inflammable media or foreign materials left in the printer may lead to overheating of the unit and, in rare cases may cause a fire.

Tray overview

To change the size, you need to adjust the paper guide.

1 Paper width guide 2 Tray

If you do not adjust the guide, it may cause paper registration, image skew, or jamming of the paper.

2. Learning the Basic Usage

Media and tray

Loading paper in the tray

When the paper tray is empty or a paper jam has occurred, open and close the top cover to resume printing after clearing the error (see "Out-of-paper error resolution" on page 49 or "Clearing paper jams" on page 50).

Open the tray. Then, adjust the tray size to the media size you are loading

(see "Tray overview" on page 23).

Flex or fan the edge of the paper stack to separate the pages before

loading papers.

Place the paper with the side you want to print facing up and

open the output tray.

2. Learning the Basic Usage

Media and tray

Squeeze the paper width guide and slide it to the edge of the paper stack

without causing it to bend.

• Do not push the paper width guide too far causing the media to warp.

The settings made from the machine driver override the settings on the control panel.

a To print in application, open an application and start the print menu. b Open Printing Preferences (see "Opening printing preferences" on

page 32).

c Press the Paper tab in Printing Preferences, and select an appropriate

paper type. For example, if you want to use a label, set the paper type to Label.

d Select Auto Select (or Manual Feeder) in paper source, then press OK. e Start printing in application.

• Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled.

• If you do not adjust the paper width guide, it may cause paper jams.

When you print a document, set the paper type and size for the tray (see

"Setting the paper size and type" on page 30).

2. Learning the Basic Usage

Media and tray

Manual feeding in the tray

The tray can hold special sizes and types of print material, such as postcards, note cards, and envelopes (see "Print media specifications" on page 58).

Tips on using the manual feeder

• Load only one type, size and weight of print media at time in the manual feeder.

•If you select Paper > Source > Manual Feeder for the paper source in

your software application, you need to press (Info) or (WPS)

button each time you print a page and load only one type, size and weight of print media at a time on the manual tray.

• To prevent paper jams, do not add paper while printing when there is still paper in the manual feeder.

• Print media should be loaded face up with the top edge going into the manual feeder first and be placed in the center of the tray.

Printing on special media

• To ensure printing quality and to prevent paper jams, only load the available paper (see "Print media specifications" on page 58).

• Flatten any curl on postcards, envelopes, and labels before loading them into the manual feeder.

• When printing on special media, you must follow the loading guidelines (see "Printing on special media" on page 26).

The table below shows the special media usable in each tray.

The media types are shown in the Printing Preferences. To get the highest printing quality, select the proper media type from the Printing Preferences window > Paper tab > Paper Type (see "Opening printing preferences" on page

32).

• When the machine is in a power save mode, the machine does not feed paper from the manual feeder. Wake up the machine by pressing the

For example, if you want to print on labels, select Labels for Paper Type.

power button before using the manual feeder.

2. Learning the Basic Usage

Media and tray

When using special media, we recommend you feed one sheet at a time (see "Print media specifications" on page 58).

To see for paper weights for each sheet, refer to "Print media specifications" on page 58.

Envelope

Printing successfully on envelopes depends upon the quality of the envelopes.

To print an envelope, place it as shown in the following figure.

Types

Plain ●

Thick ●

Thin ●

Bond ●

Color ●

CardStock ●

Labels ●

Envelope ●

Preprinted ●

Cotton ●

Recycled ●

Archive ●

a. The paper types available manual feeding in tray.

Tray

If you select Envelope from the Printing Preferences window, but the printed images get easily erased, select Thick Envelope and try printing again. However, this might cause some noise when printing.

• When selecting envelopes, consider the following factors:

- Weight: should not exceed 90 g/m2 otherwise; jams may occur.

- Construction: should lie flat with less than 6 mm curl and should not contain air.

(●: Supported)

- Condition: should not be wrinkled, nicked, nor damaged.

2. Learning the Basic Usage

Media and tray

- Temperature: should resist the heat and pressure of the machine during operation.

• Use only well-constructed envelopes with sharp and well-creased folds.

• Do not use stamped envelopes.

• Do not use envelopes with clasps, snaps, windows, coated lining, selfadhesive seals, or other synthetic materials.

• Do not use damaged or poorly made envelopes.

• Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope.

1 Acceptable 2 Unacceptable

Labels

To avoid damaging the machine, use only labels designed for use in laser printers.

• When selecting labels, consider the following factors:

• Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the machine’s fusing temperature for 0.1 second (about 170°C (338 °F)). The extra flaps and strips might cause wrinkling, creasing, or jams, and may even damage the fuser.

• For the best print quality, position margins no closer than 15 mm from the edges of the envelope.

• Avoid printing over the area where the envelope’s seams meet.

- Adhesives: Should be stable at your machine’s fusing temperature. Check your machine’s specifications to view the fusing temperature (about 170°C (338°F)).

- Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams.

- Curl: Must lie flat with no more than 13 mm of curl in any direction.

- Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.

2. Learning the Basic Usage

Media and tray

• Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components.

• Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine.

• Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged.

Card stock/ Custom-sized paper

Preprinted paper

When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed.

• In the software application, set margins at least 6.4 mm (0.25 inches) away from the edges of the material.

• Must be printed with heat-resistant ink that will not melt, vaporize, or release hazardous emissions when subjected to the machine’s fusing temperature for 0.1 second (about 170°C (338°F)).

• Preprinted paper ink must be non-flammable and should not adversely affect machine rollers.

• Before you load preprinted paper, verify that the ink on the paper is dry. During the fusing process, wet ink can come off preprinted paper, reducing print quality.

2. Learning the Basic Usage

Media and tray

Setting the paper size and type

After loading paper in the paper tray, set the paper size and type.

Open the Printing Preferences (see "Opening printing preferences" on page

32) and set the paper size and type in the Paper tab.

If you want to use special-sized paper such as billing paper, select Custom in the Paper tab in the Printing Preferences (see "Opening printing preferences" on page 32).

2. Learning the Basic Usage

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