Dell 210-AGTU User’s Guide

Dell UltraSharp
UP2516D/UP2716D

User’s Guide

Model: UP2516D/UP2716D
Regulatory model: UP2516Dt/UP2716Dt

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.

Copyright © 2015-2016 Dell Inc. All rights reserved. This product is protected by U.S. and

international copyright and intellectual property laws.
Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions.

All other marks and names mentioned herein may be trademarks of their respective companies.

2016 – 04 Rev. A01

Contents

About Your Monitor ..................................... 5

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Monitor Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Plug-and-Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . . . . . . . . . 22

Setting Up the Monitor.................................. 23

Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . . . . . . . . . 26

Adjusting the Rotation Display Settings of Your System . . . . . . . . . . 27

Connecting Your Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Removing the Monitor Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Operating the Monitor .................................. 33

Turning on the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 33

Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . . . . 36

Troubleshooting ....................................... 54

Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Contents | 3

Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Mobile High-Definition Link (MHL) Specific Problems. . . . . . . . . . . . 59

Appendix ..............................................60

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

FCC Notices (U.S. only) and Other Regulatory Information . . . . . . . . 60

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

4 | Contents

About Your Monitor

Package Contents

Your monitor ships with the components shown below. Make sure that you have
received all the components and contact Dell if something is missing.

NOTE: Some items may be optional and may not ship with your monitor.

Somefeatures or media may not be available in certain countries.

Monitor

Stand riser

Stand base

Power cable (varies by country)

About Your Monitor | 5

USB 3.0 upstream cable (enables
the USB ports on the monitor)

DP cable (mDP to DP)

•Drivers and documentation media

•Quick Setup Guide

•Safety and Regulatory Information

•Factory Calibration Report

Product Features

The Dell UltraSharp UP2516D/UP2716D monitor has an active matrix, thinfilm transistor
(TFT), liquid crystal display (LCD), and LED backlight. The monitor features include:

• UP2516D: 63.44 cm (25-inch) active area display (Measured diagonally) 2560 x
1440 resolution, plus full-screen support for lower resolutions.

• UP2716D: 68.47 cm (27-inch) active area display (Measured diagonally) 2560 x
1440 resolution, plus full-screen support for lower resolutions.

• Tilt, swivel, pivot and vertical extension adjustment capabilities.

• Removable pedestal and Video Electronics Standards Association (VESA™) 100 mm

mounting holes for flexible mounting solutions.

• Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier
set up with an elegant viewing experience.

• Extensive digital connectivity with DP, mDP, HDMI (MHL), and USB 3.0 helps future­proof your monitor.

• High Dynamic Contrast Ratio (2,000,000:1) .

• Supports major industry standards: 100% AdobeRGB, 100% sRGB, 100% REC709,

98% DCI-P3.

• Plug and play capability if supported by your system.

• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.

• Software and documentation media includes an information file (INF), Image

color Matching File (ICM), Dell Display Manager software application and product
documentation. Dell Display Manager included (comes in the CD attached with the
monitor).

• Security lock slot.

• Asset Management Capability.

• Energy Star Compliant. (UP2716D only)

• EPEAT Gold Compliant.(UP2716D only)

• RoHS compliant.

6 | About Your Monitor

• BFR/PVC Free monitor (excluding cables).

• TCO Certified Displays.

• Arsenic-Free glass and Mercury Free for Panel only.

• 0.3 W standby power when in the sleep mode.

• Energy Gauge shows the energy level being consumed by the monitor in real time.

Identifying Parts and Controls

Front view

Front view

Front panel controls

Label Description
1 Function buttons (For more information, see Operating the Monitor)
2 Power on/off button (with LED indicator)

About Your Monitor | 7

Back View

Label Description Use
1 VESA mountiong holes (100 mm

x 100 mm-behind attached VESA
cover)

2 Regulatory label Lists the regulatory approvals.
3 Stand release button Release stand from monitor.
4 Security lock slot Secures monitor with security cable lock

5 Barcode, serial number, and Service

Tag label

6 Dell soundbar mounting slots Attaches the optional Dell soundbar.

7 Cable management slot Use to organize cables by placing them

Wall mount monitor using VESA­compatible wall mount kit (100 mm x 100
mm).

(sold separately).
Refer to this label if you need to contact

Dell for technical support.

NOTE: Please remove the plastic strip
covering the mounting slots before affixing
the Dell Soundbar.
Dell soundbar is sold separately.

through the slot.

8 | About Your Monitor

Side View

Bottom View

USB downstream port

Port with lightning icon is for BC 1.2

Label Description Use

1 AC power connector To connect the monitor power cable.
2a HDMI (MHL) 1 connector
2b HDMI (MHL) 2 connector
3 DP connector (in) Connect your computer with DP cable.
4 mDP connector (in) Connect your computer with mDP to DP cable.
5 DP connector (out) DP output for MST (multi-stream transport) capable

Connect your computer with HDMI cable or MHL
devices with MHL cable (optional).

monitor. DP 1.1 monitor can only be connected as
the last monitor in the MST chain. To enable MST,
refer to instruction on section “Connecting the

Monitor for DP MST Function”.

NOTE: Remove the rubber plug when use DP out
connector.

About Your Monitor | 9

6 Audio line-out port Connect speakers to playback audio coming

through HDMI or DP audio channels.
Only supports 2-channel audio.

NOTE: The audio line-out port does not support
headphones.

WARNING: Excessive sound pressure from
earphones or headphones can cause hearing
damage or loss.

7a USB upstream 1 port Connect the USB cable that comes with your

monitor to the computer. Once this cable is

7b USB upstream 2 port

8 USB downstream ports (2) Connect your USB device. You can only use this

9 Stand lock Lock the stand to the monitor using a M3 x 6 mm

connected, you can use the USB downstream
connectors on the monitor.

connector after you have connected the USB cable
to the computer and USB upstream connector on
the monitor.

screw (screw not included).

Monitor Specifications

Flat Panel Specifications

Model UP2516D UP2716D

Screen type Active matrix - TFT LCD Active matrix - TFT LCD
Panel type In-plane switching (IPS) In-plane switching (IPS)
Viewable image:
Diagonal 63.44 cm (25 inches) 68.47 cm (27 inches)
Active Area:
Horizontal 552.96 mm (21.77 inches) 596.74 mm (23.49 inches)
Vertical 311.04 mm (12.25 inches) 335.66 mm (13.21 inches)
Area 171992.68 mm2

(266.59 inches2)
Pixel pitch 0.216 mm x 0.216 mm 0.2331 mm x 0.2331 mm
Viewing angle:

Horizontal 178° (typical) 178° (typical)
Vertical 178° (typical) 178° (typical)
Luminance output 300 cd/m² (typical) 300 cd/m² (typical)

Contrast ratio 1000 to 1 (typical)

2,000,000 to 1

(dynamic contrast on)

200301.75 mm
(310.47 inches2)

1000 to 1 (typical)
2,000,000 to 1
(dynamic contrast on)

2

10 | About Your Monitor

Faceplate coating Anti-glare treatment of the

VESA, 1280 x 1024

VESA, 1280 x 1024

VESA, 1600 x 1200

front polarizer (3H)
Backlight LED LED
Response Time 14 ms (typical),

6 ms (fast mode)
Color depth 1.07 Billion colors 1.07 Billion colors
Color gamut 100% AdobeRGB

100% sRGB

100% REC709

98% DCI-P3

Anti-glare treatment of the
front polarizer (3H)

14 ms (typical),
6 ms (fast mode)

100% AdobeRGB
100% sRGB
100% REC709
98% DCI-P3

Resolution Specifications

Horizontal scan range 30 kHz to 88 kHz
Vertical scan range 50 Hz to 75 Hz
Maximum preset resolution 2560 x 1440 at 60 Hz
Video display capabilities

(DP & HDMI & MHL playback)

480i, 480p, 576i, 576p, 720p, 1080i, 1080p, QHD

Preset Display Modes

Horizontal

Display Mode

720 x 400 31.5 70.0 28.3 -/+
VESA, 640 x 480 31.5 60.0 25.2 -/­VESA, 640 x 480 37.5 75.0 31.5 -/­VESA, 800 x 600 37.9 60.0 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+

VESA, 1024 x 768 48.4 60.0 65.0 -/­VESA, 1024 x 768 60.0 75.0 78.8 +/+

VESA, 1152 x 864 67.5 75.0 108.0 +/+

VESA, 1920 x 1080 67.5 60.0 148.5 +/+

VESA, 2048 x 1080 26.27 24 58.22 +/-

VESA, 2048 x 1080 66.58 60 147.16 +/­VESA, 2560 x 1440 88.8 60.0 241.5 +/-

Frequency

(kHz)

64.0 60.0 108.0 +/+

80.0 75.0 135.0 +/+

75.0 60.0 162.0 +/+

Vertical

Frequency (Hz)

Pixel Clock

(MHz)

Sync Polarity

(Horizontal/

Vertical)

About Your Monitor | 11

MHL Source Display Modes

Display Mode Frequency (Hz)

640 x 480p 60

720 x 480p 60

720 x 576p 50

720 (1440) x 480i 60

720 (1440) x 576i 50

1280 x 720p 60

1280 x 720p 50
1920x1080i 60
1920x1080i 50

1920x1080p 30

1920x1080p 60

MST Multi-Stream Transport (MST) Modes

MST Source Monitor Maximum number of external monitor that can be

supported

2560 x 1440/60 Hz 1920 x 1200/60 Hz 1920 x 1080/60 Hz

2560 x 1440/60 Hz 1 2 2

NOTE: Maximum external monitor resolution supported is 2560x1440 60Hz only.

Electrical Specifications

Video input signals •Digital video signal for each dierential line.

Per dierential line at 100 ohm impedance.

•DP/HDMI/MHL signal input support

Input voltage/ frequency/
current

Inrush current 120 V: 30 A (Max.)

12 | About Your Monitor

100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.6 A (maximum)

240 V: 60 A (Max.)

Physical Characteristics

Model UP2516D UP2716D

Connector type •DP connector (include DP in

and DP out)

•mDP connector

•HDMI (MHL) 1/HDMI (MHL) 2

connector

•Audio line-out

•USB 3.0 update stream port

connector.

•USB 3.0 down stream port
connector x 4.

(Port with lightning icon
is for BC 1.2)

Signal cable type mDP to DP 1.8 M cable.

USB 3.0 1.8 M cable.

Dimensions (with stand)

Height (extended) 528.0 mm (20.79 inches) 540.3 mm (21.27 inches)
Height (compressed) 398.0 mm (15.67 inches) 410.3 mm (16.15 inches)
Width 567.7 mm (22.35 inches) 611.4 mm (24.07 inches)
Depth 200.3 mm (7.89 inches) 200.3 mm (7.89 inches)

Dimensions (without stand)

Height 337.9mm (13.30 inches) 362.5 mm (14.27 inches)
Width 567.7 mm (22.35 inches) 611.4 mm (24.07 inches)
Depth 51.6 mm (2.03 inches) 51.4 mm (2.02 inches)

Stand dimensions

Height (extended) 433.4 mm (17.06 inches) 433.4 mm (17.06 inches)
Height (compressed) 387.2 mm(15.24 inches) 387.2 mm(15.24 inches)
Width 292.4 mm (11.51 inches) 292.4 mm (11.51 inches)
Depth

Weight

Weight with
packaging

Weight with stand
assembly and cables

Weight without
stand assembly
(For wall mount
or VESA mount
considerations - no
cables)

200.3 mm (7.89 inches) 200.3 mm (7.89 inches)

8.80 kg (19.40 lb) 9.52 kg (20.99 lb)

6.96 kg (15.34 lb) 7.42 kg (16.36 lb)

4.10 kg (9.04 lb) 4.56 kg (10.05 lb)

•DP connector (include DP in
and DP out)

•mDP connector

•HDMI (MHL) 1/HDMI (MHL) 2

connector

•Audio line-out

•USB 3.0 update stream port

connector.

•USB 3.0 down stream port
connector x 4.

(Port with lightning
icon is for BC 1.2)

mDP to DP 1.8 M cable.
USB 3.0 1.8 M cable.

About Your Monitor | 13

Weight of stand
assembly

2.55 kg (5.62 lb) 2.55 kg (5.62 lb)

Front frame gloss 5.5 ± 1.5 GU 5.5 ± 1.5 GU

Environmental Characteristics

Model UP2516D/UP2716D

Temperature:

Operating 0°C to 35°C (32°F to 95°F)
Non-operating –20°C to 60°C (–4°F to 140°F)

Humidity:

Operating 10% to 80% (non-condensing)
Non-operating 5% to 90% (non-condensing)

Altitude:
Operating 5,000 m (16,404 ft) (maximum)
Non-operating 12,192 m (40,000 ft) (maximum)
Thermal

dissipation

443.7 BTU/hour (maximum)

153.6 BTU/hour (typical)

Power Management Modes

If you have VESA’s DPM-compliant video card or software installed in your PC, the
monitor can automatically reduce its power consumption when not in use. This is
referred to as power save mode*. If the computer detects input from the keyboard,
mouse, or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power

saving feature.

VESA
Modes

Normal
operation

Active-off
mode

Horizontal
Sync

Vertical
Sync

Video Power Indicator Power Consumption

Active Active Active White 130 W (maximum)**

45 W (typical)

Inactive Inactive Off White

Less than 0.3 W

(blinking slowly)

Switch off - - - Off Less than 0.3 W

Model Energy Star Power Consumption
UP2516D On Mode 38 W***
UP2716D P
UP2716D E

ON

TEC

28.2 W****

89.3 kWh*****

14 | About Your Monitor

The OSD operates only in the normal operation mode. If you press any button in the
active-off mode, one of the following message is displayed:

*Zero power consumption in OFF mode can only be achieved by disconnecting
the AC mains cable from the monitor.
**Maximum power consumption with maximum luminance.
*** Energy consumption (On Mode) is tested at 230 Volts / 50 Hz.
**** Power consumption of on mode as defined in Energy Star 7.0 version.
*****Total energy consumption in kWh as defined in Energy Star 7.0 version.
This document is informational only and reflects laboratory performance. Your product

may perform differently, depending on the software, components and peripherals you
ordered and shall have no obligation to update such information. Accordingly, the
customer should not rely upon this information in making decisions about electrical
tolerances or otherwise. No warranty as to accuracy or completeness is expressed or
implied.

Activate the computer and the monitor to gain access to the OSD.

NOTE: This monitor UP2716D is ENERGY STAR -compliant.

About Your Monitor | 15

Pin Assignments

DP connector (in)

Pin number 20-pin side of theconnected signal cable

1 ML3(n)

2 GND

3 ML3(p)

4 ML2(n)

5 GND

6 ML2(p)

7 ML1(u)

8 GND

9 ML1(p)

10 ML0(n)

11 GND

12 ML0(p)

13 CONFIG1

14 CONFIG2

15 AUX CH (p)

16 GND

17 AUX CH (n)

18 Hot Plug Detect

19 Return

20 DP_PWR

16 | About Your Monitor

DP connector (out)

Pin number 20-pin side of theconnected signal cable

1 ML0(p)

2 GND

3 ML0(n)

4 ML1(p)

5 GND

6 ML1(n)

7 ML2(p)

8 GND

9 ML2(n)

10 ML3(p)

11 GND

12 ML3(n)

13 CONFIG1

14 CONFIG2

15 AUX CH(p)

16 GND

17 AUX CH(n)

18 Hot Plug Detect

19 Return

20 DP_PWR

About Your Monitor | 17

mDP connector

Pin number 20-pin side of theconnected signal cable

1 GND

2 Hot Plug Detect

3 ML3 (n)

4 CONFIG1

5 ML3 (p)

6 CONFIG2

7 GND

8 GND

9 ML2 (n)

10 ML0 (p)

11 ML2 (p)

12 ML0 (p)

13 GND

14 GND

15 ML1 (n)

16 AUX (p)

17 ML1 (p)

18 AUX (n)

19 GND

20 DP_PWR

18 | About Your Monitor

HDMI connector

Pin number 19-pin side of theconnected signal cable

1 TMDS DATA 2+

2 TMDS DATA 2 SHIELD

3 TMDS DATA 2-

4 TMDS DATA 1+

5 TMDS DATA 1 SHIELD

6 TMDS DATA 1-

7 TMDS DATA 0+

8 TMDS DATA 0 SHIELD

9 TMDS DATA 0-

10 TMDS CLOCK+

11 TMDS CLOCK SHIELD

12 TMDS CLOCK-

13 CEC

14 Reserved (N.C. on device)

15 DDC CLOCK (SCL)

16 DDC DATA (SDA)

17 DDC/CEC Ground

18 +5 V POWER

19 HOT PLUG DETECT

About Your Monitor | 19

MHL connector

Pin number 19-pin side of theconnected signal cable

1 N/C

2 CD_SENSE

3 N/C

4 N/C

5 TMDS_GND

6 N/C

7 MHL+

8 MHL_Shield

9 MHL-

10 N/C

11 TMDS_GND

12 N/C

13 N/C

14 N/C

15 CD_PULLUP

16 N/C

17 VBUS_CBUS_GND

18 VBUS

19 CBUS

2Shell Shield

20 | About Your Monitor

Universal Serial Bus (USB)

This section gives you information about the USB ports available on your monitor.

NOTE: Up to 2 A on USB downstream port (port with lightning icon) with

BC 1.2 compliance devices; up to 0.9 A on the other 3 USB downstream ports.

Your computer has the following USB ports:

• 2 upstream - bottom

• 4 downstream - 2 at left side, 2 at bottom

Power Charging Port - the one on the left side (Port with lightning icon);
supports fast current charging capability if the device is BC 1.2 compatible.

NOTE: The monitor’s USB ports work only when the monitor is on or in the power

save mode. If you turn off the monitor and then turn it on, the attached peripherals
may take a few seconds to resume normal functionality.

Transfer speed Data rate Power consumption

SuperSpeed 5 Gbps 4.5 W (Max., each port)
Hi-Speed 480 Mbps 2.5 W (Max., each port)
Full speed 12 Mbps 2.5 W (Max., each port)

USB upstream port USB downstreamport

Pin number Signal name Pin number Signal name

1 VBUS 1 VBUS

2 D- 2 D-

3 D+ 3 D+

4 GND 4 GND

5 StdB_SSTX- 5 StdA_SSRX-

6 StdB_SSTX+ 6 StdA_SSRX+

7 GND_DRAIN 7 GND_DRAIN

8 StdB_SSRX- 8 StdA_SSTX-

9 StdB_SSRX+ 9 StdA_SSTX+

Shell Shield Shell Shield

About Your Monitor | 21

Plug-and-Play

You can install the monitor in any Plug-and-Play-compatible system. The monitor
automatically provides the computer system with its extended display identification data
(EDID) using display data channel (DDC) protocols so the computer can configure itself
and optimize the monitor settings. Most monitor installations are automatic; you can
select different settings if desired. For more information about changing the monitor
settings, see Operating the Monitor.

LCD Monitor Quality and Pixel Policy

During the LCD monitor manufacturing process, it is not uncommon for one or more
pixels to become fixed in an unchanging state which are hard to see and do not affect
the display quality or usability. For more information on LCD Monitor Pixel Policy, see
Dell support site at: http://www.dell.com/support/monitors.

22 | About Your Monitor

Setting Up the Monitor

Attaching the Stand

NOTE: The stand riser and stand base are detached when the monitor is shipped

from the factory.

NOTE: The procedure below is applicable for the default stand. If you purchased

any other stand, see the documentation shipped with the stand to set it up.

CAUTION: Place monitor of a flat, clean, and soft surface to avoid scratching the

display panel.

To attach the monitor stand:

•Removethemonitorprotectivecoverandplacethemoitorwithitsfrontfacing

downward on it.

•Insertthetwotabsontheupperpartofthestandtothegrooveonthebackof

the monitor.

•Pressthestanddowntillitsnapsintoitsplace.

Setting Up the Monitor | 23

•Hold the stand base with the triangle
mark facing upward.

•Align the stand base protruded blocks to the matching slot on the stand.

•Insert the stand base blocks fully into the stand slot.

24 | Setting Up the Monitor

•Lift the screw handle and turn the
screw clockwise.

•After fully tighten the screw, fold the
screw handle flat within the recess.

Setting Up the Monitor | 25

Using the Tilt, Swivel, and Vertical Extension

NOTE: This is applicable for a monitor with a stand. If you purchased any other

stand, refer to the respective stand setup guide for set up instructions.

Tilt, Swivel and Vertical Extension

With the stand attached to the monitor, you can tilt the monitor for the most
comfortable viewing angle.

NOTE: The stand is detached when the monitor is shipped from the factory.

Rotating the Monitor

Before you rotate the monitor, your monitor should be fully vertically extended and fully
tilted up to avoid hitting the bottom edge of the monitor.

NOTE: To use the Display Rotation function (Landscape versus Portrait view) with

your Dell computer, you require an updated graphics driver that is not included with

26 | Setting Up the Monitor

this monitor. To download the graphics driver, go to www.dell.com/support and see
the Download section for Video Drivers for latest driver updates.

NOTE: When in the Portrait View Mode, you may experience performance

degradation in graphic-intensive applications (3D Gaming and etc.).

Adjusting the Rotation Display Settings of Your System

After you have rotated your monitor, you need to complete the procedure below to
adjust the Rotation Display Settings of your System.

NOTE: If you are using the monitor with a non-Dell computer, you need to go the

graphics driver website or your computer manufacturer website for information on
rotating the ’contents’ on your display.

To adjust the Rotation Display Settings:

1 Right-click on the desktop and click Properties.
2 Select the Settings tab and click Advanced.

3 If you have an ATI graphics card, select the Rotation tab and set the preferred

rotation.
4 If you have an nVidia graphics card, click the nVidia tab, in the left-hand column
select NVRotate, and then select the preferred rotation.
5 If you have an Intel® graphics card, select the Intel graphics tab, click Graphic
Properties, select the Rotation tab, and then set the preferred rotation.

NOTE: If you do not see the rotation option or it is not working correctly, go to

www.dell.com/support and download the latest driver for your graphics card.

Connecting Your Monitor

WARNING: Before you begin any of the procedures in this section, follow the

Safety Instructions.

To connect your monitor to the computer:
1 Turn o your computer.
2 Connect the mDP-DP/HDMI/USB cable from your monitor to

thecomputer. (Vertically extend and tilt the monitor completely to rotate it for
cable connection. See Rotating the Monitor.)

3 Switch on your monitor.
4 Select the correct input source at Monitor OSD Menu and turn on your

computer.

NOTE: UP2X16D default setting is DP 1.2. DP 1.1 Graphic card may not display
normally. Please refer to “product specific problems – No image when using DP

connection to the PC” to change default setting.

Setting Up the Monitor | 27

Connecting the DP (or mDP) cable

NOTE: Default is DP port. Select input source on monitor to switch to mDP.

Connecting the HDMI cable(Optional)

Connecting the monitor for DP Multi-Stream Transport (MST)
function

NOTE: Supports the DP MST feature. To make use of this feature, your PC

Graphics Card must be certified to DP1.2 with MST option.

NOTE: Remove the rubber plug when use DP out connector.

28 | Setting Up the Monitor

Connecting the USB cable

After you have completed connecting the DP-mDP cables, follow the procedure below
to connect the USB 3.0 cable to the computer and complete your monitor setup:

1 a. Connect one computer:

Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port

on your computer.
b. Connect two computers:
Connect the upstream USB 3.0 ports to appropriate USB 3.0 ports on the two

computers. Then use the OSD menu to select between the two USB upstream

sources and input sources. See USB Select Switch.

NOTE: When connecting two computers to the monitor, the monitor’s USB

downstream ports for the keyboard and mouse can be assigned to different input
signals from the two computers by changing the USB Selection setting from the
OSD menu. (See USB Selection for details)

2 Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor.
3 Plug the power cables for your computer and monitor into nearby outlet.

a. Connect one computer

b. Connect two computers

4 Turn On the monitor and the computer.

If your monitor displays an image, installation is complete. If it does not display an

image, see Troubleshooting.

Setting Up the Monitor | 29

Using the Mobile-High Definition Link (MHL)

NOTE: This monitor is MHL ready.

NOTE: To use the MHL function, use only MHL certified cable and source devices

that support MHL output.

NOTE: Some MHL source devices may take more than a few seconds or longer to

output an image, depending on MHL source devices.

NOTE: When the connected MHL source device enters standby mode, the monitor
displays a black screen or the message below, depending on MHL source device’s
output.

To enable MHL connection, please perform the below steps:
1 Plug the power cable on your monitor into a AC outlet.
2 Connect the (micro) USB port on your MHL source device to HDMI (MHL) port
on the monitor with a MHL certified cable (see Bottom View for details).
3 Turn on the monitor and the MHL source device.

4 Select input source on monitor to HDMI (MHL) by using OSD menu (see Using

the On-Screen Display (OSD) Menu for details).

5 If the monitor does not display an image, see Mobile High-Definition Link

(MHL) Specific Problems.

30 | Setting Up the Monitor

Organizing Your Cables

After attaching all necessary cables to your monitor and computer, (see Connecting

Your Monitor for cable attachment) organize all cables as shown above.

Removing the Monitor Stand

CAUTION: To prevent scratches on the LCD screen while removing the
stand,make sure that the monitor is placed on a soft, clean surface.

NOTE: The procedure below is applicable for the default stand. If you

purchased any other stand, see the documentation shipped with the stand to
set it up.

To remove the stand:
1 Place the monitor on a soft cloth or cushion.

2 Press and hold the stand-release button.
3 Lift the stand up and away from the monitor.

Setting Up the Monitor | 31

Wall Mounting (Optional)

NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit.

Refer to the instructions that come with the VESA-compatible wall mounting kit.
1 Place the monitor on a soft cloth or cushion on a stable, flat table.
2 Remove the stand.
3 Use a Phillips crosshead screwdriver to remove the four screws securing the
plastic cover.
4 Attach the mounting bracket from the wall mounting kit to the monitor.
5 Mount the monitor on the wall by following the instructions that comes with the
wall mounting kit.

NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum
weight/load bearing capacity of 4.10 kg (UP2516D)/4.56 Kg (UP2716D).

32 | Setting Up the Monitor

Operating the Monitor

Turning on the Monitor

Press the button to turn on the monitor.

Using the Front Panel Controls

Use the control buttons on the front of the monitor to adjust the characteristics of the
image being displayed. As you use these buttons to adjust the controls, an OSD shows
the numeric values of the characteristics as they change.

Operating the Monitor | 33

The following table describes the front panel buttons:

Front-Panel Button Description

1

Shortcut key:
Preset Modes

2

Shortcut key:

Brightness/Contrast

3

Shortcut key:

Input Source

4

Menu

5

Exit

6

Power (with power light

indicator)

Use this button to choose from a list of preset
colormodes.

Use this button to directly access the “Brightness/
Contrast” menu.

Use this button to choose from a list of Input Source.

Use this menu button to launch the on-screen
display (OSD) and select the OSD menu.

See Accessing the Menu System.

Use this button to go back to the main menu or exit
the OSD main menu.

Use the Power button to turn the monitor On and
Off.
The white LED indicates the monitor is On and fully
functional.

A glowing white LED indicates DPMS Power Save
Mode.

34 | Operating the Monitor

Front-Panel Button

Use the buttons on the front of the monitor to adjust the image settings.

Front Panel Button Description

1

Up Down

2

OK

Use the Up (increase) and Down (decrease) keys to adjust
items in the OSD menu.

Use the OK button to confirm your selection.

3

Back

Use the Back button to go back to the previous menu.

Operating the Monitor | 35

Using the On-Screen Display (OSD) Menu

Accessing the Menu System

NOTE: Any changes you make using the OSD menu are automatically saved if
youmove to another OSD menu, exit the OSD menu, or wait for the OSD menu
todisappear.

1 Press the button to launch the OSD menu and display the main menu.

2 Press the and buttons to move between options. As you move from one

icon to another, the option name is highlighted.

3 Press the or button once to activate the highlighted option.

4 Press the and buttons to select the desired parameter.

5 Press to enter the slide bar and then use the or button, according to the

indicators on the menu, to make your changes.

6 Press the button once to return to the main menu to select another option or

press the button two or three times to exit from the OSD menu.

36 | Operating the Monitor

Icon Menu and

Submenus
Brightness/

Contrast

Brightness Brightness adjusts the luminance of the backlight

Contrast Adjust the Brightness first, and then adjust Contrast only if

Input Source Use the Input Source menu to select between different

Use this menu to activate Brightness/Contrast adjustment.

(minimum 0; maximum 100).
Press the button to increase brightness.
Press the button to decrease brightness.

NOTE: Manual adjustment of Brightness is disabled when
Dynamic Contrast is switched on.

further adjustment is necessary.
Press the button to increase contrast and press the

button to decrease contrast (between 0 and 100).
Contrast adjusts the difference between darkness and

lightness on the monitor.

video inputs that are be connected to your monitor.

Description

Operating the Monitor | 37

Icon Menu and

Submenus

DP Select DP input when you are using the DP (DisplayPort)

connector.

Use to select the DP input source.

mDP Select mDP input when you are using the

mDP (mini DisplayPort) connector.

Use to select the mDP input source.

HDMI/MHL 1 Select the HDMI/MHL 1 input when you are using the HDMI

connector.
Use to select the HDMI/MHL 1 input source.

HDMI/MHL 2 Select the HDMI/MHL 2 input when you are using the HDMI

connector.
Use to select the HDMI/MHL 2 input source.

Auto Select

Reset Input
Source

Color Use the Color menu to adjust the color setting mode.

Use to select Auto Select, the monitor scans for available
input sources.

Resets your monitor’s Input Source settings to the factory
defaults.

Description

38 | Operating the Monitor

Icon Menu and

Submenus

Preset Mode When you select Preset Modes, you can choose Standard,

Description

Multimedia, Movie, Game, Paper, Color Temp., Color Space,
or Custom Color from the list.

•Standard: Default color settings. This is the default preset
mode.

•Multimedia: Ideal for multimedia applications.

•Movie: Ideal for movies.

•Game: Ideal for most gaming applications.

•Paper: Loads brightness and sharpness settings ideal for

viewing text. Blend the text background to simulate paper
media without aecting color images. Applies to RGB input
format only.

•Color Temp.: The screen appears warmer with a red/yellow
tint with slider set at 5,000K or cooler with blue tint with
slider set at 10,000K.

Operating the Monitor | 39

Icon Menu and

Submenus

Description

•Color Space: Allows users to select the color space: Adobe
RGB, sRGB, Rec 709, DCI-P3, CAL1, CAL2.

– Adobe RGB: This mode is compatible with Adobe RGB

(100% coverage).
– sRGB: Emulates 100% sRGB.
– Rec 709: This mode matches 100% Rec 709 standard.
– DCI-P3: This mode reproduces 98% of DCI-P3 digital

cinema color standard.
– CAL1/CAL2: User calibrated preset mode using Dell

Ultrasharp Color Calibration Software or other Dell

approved software. Dell Ultrasharp Color Calibration

Software works with the X-rite colorimeter i1Display

Pro. The i1Display Pro can be purchased from the Dell

Electronics, Software and Accessories website.

NOTE: Accuracy of sRGB, Adobe RGB, Rec 709, DCI-P3, CAL1
and CAL2 are optimized for RGB input color format.

NOTE: Factory Reset will remove all calibrated data in CAL1
and CAL2.

40 | Operating the Monitor

Icon Menu and

Submenus

Description

•Custom Color: Allows you to manually adjust the color
settings. Press the and buttons to adjust the Red,
Green, and Blue values and create your own preset color
mode.

Use the and buttons to select the Gain, Offset, Hue,
Saturation.

– Gain: Select it to adjust input RGB signal gain level

(default value are 100).

– Offset: Select it to adjust RGB black-level offset value

(default value are 50) to control your monitor base
color.

– Hue: Select it to adjust RGBCMY hue value individually

(default value are 50).

– Saturation: Select it to adjust RGBCMY saturation value

individually (default value are 50).

Operating the Monitor | 41

Icon Menu and

Submenus

Input Color
Format

Gamma Allows you to set the Gamma to PC or MAC.

Reset Color Resets your monitor’s color settings to the factory defaults.

Display Use the Display menu to adjust image.

Allows you to set the video input mode to:
RGB: Select this option if your monitor is connected to a

computer (or DVD player) using the HDMI, mDP-DP cable or
MHL devices using the MHL cable.

YPbPr: Select this option if your DVD player supports only
YPbPr output.

Description

Aspect Ratio Adjust the image ratio to Wide 16:9, Auto Resize, 4:3, or 1:1.
Monitor

Sleep

Sharpness Makes the image look sharper or softer.

Sleep After Timeout: Monitor goes into sleep after timeout.
Never: Monitor never goes into sleep.

Use or to adjust the sharpness from ‘0’ to ‘100’.

42 | Operating the Monitor

Icon Menu and

Submenus

Dynamic
Contrast

Response
Time

MST DP Multi Stream Transport, Set to ON enables MST(DP out),

Uniformity
Compensation

Display Info Displays the monitor’s current settings.
Reset Display Restores the display settings to factory defaults.

Description

Allows you to increase the level of contrast to provide sharper
and more detailed image quality.

Push the button to select the Dynamic Contrast “On”
or “Off”.
NOTE: Dynamic Contrast provides higher contrast if you

select Game or Movie preset mode.
Allows you to set the Response Time to Normal or Fast.

Set to OFF disables MST function.
Select screen brightness and color uniformity compensation

settings. Calibrated is factory calibrated setting by default.

Uniformity Compensation adjusts different areas of the screen
with respect to the center to achieve uniform brightness and
color over the entire screen.

Operating the Monitor | 43

Icon Menu and

Submenus
PIP/PBP This function brings up a window displaying image from

another input source. Thus you can watch two images from
different sources at the same time.

Main Window

DP X √ √ √

mDP √ X √ √
HDMI/MHL1 √ √ X √
HDMI/MHL2 √ √ √ X

NOTE: When you use the PIP/PBP feature, the DP MST (Daisy

Chain) function is disabled.

Description

Sub - Window

DP mDP

HDMI/

MHL1

HDMI/
MHL2

44 | Operating the Monitor

Icon Menu and

Submenus
PIP/PBP Mode Adjusts the PBP (Picture by Picture) model to PIP Small, PIP

Large, PBP Aspect Ratio, or PBP Fill. You can disable this
feature by selecting Off.

PIP PBP Aspect Ratio

Description

I

II

PBP Full o

I II

PIP/PBP (Sub) Select between the different video signals that may be

connected to your monitor for the PIP/PBP sub-window.

PIP Location Select PIP sub-window position.

Use or to browse and to select Top-Left, Top-

Right, Bottom-Right, or Bottom-left.

USB Select
Switch

Video Swap Swap Main & Sub video.
Contrast (Sub) Change Contrast settings of Sub video.

Select to switch between the USB upstream sources in PBP
mode.

I II

I

Operating the Monitor | 45

Icon Menu and

Submenus
USB Selection Select the USB upstream signals from the list: DP, mDP, HDMI,

and MHL, thus the monitor’s USB downstream port (eg.
keyboard and mouse) can be used by the current input signals
when connecting a computer to either one of the upstream
ports.

The display and USB upstream ports connection can be
changed by selecting the input source function.

When you use only one upstream port, the connected
upstream port is active.

NOTE: To prevent data damage or loss, before changing
USB upstream ports, make sure that NO USB storage devices
are in use by the computer connected to the monitor’s USB
upstream port.

USB 1

USB 2

Use the to Indicate the input signal for USB 1.

Use the to Indicate the input signal for USB 2.

Description

Audio

46 | Operating the Monitor

Icon Menu and

Submenus
Audio source Allows you to set the audio source from the main window or

the sub-window.

Reset Audio Select this option to restore default audio settings.

Energy

Description

Power
Button LED

USB Allows you to enable or disable USB function during monitor

Reset Energy Select this option to restore default Energy settings.

Allows you to set the state of the power light to save energy.

standby mode.

NOTE: USB ON/OFF under standby mode is only available
when the USB upstream cable is unplugged. This option will
be greyed out when the USB upstream cable plugs in.

Operating the Monitor | 47

Icon Menu and

Submenus
Menu Select this option to adjust the settings of the OSD, such as,

Language Set the OSD display to one of eight languages.

Rotation Rotates the OSD by 90 degrees counter-clockwise.

Transparency Select this option to change the menu transparency by using

the languages of the OSD, the amount of time the menu
remains on screen, and so on.

(English, Spanish, French, German, Brazilian Portuguese,
Russian, Simplified Chinese, or Japanese).

You can adjust the menu according to your display rotation.

and (min. 0 / max. 100).

Description

Timer OSD Hold Time: Sets the length of time the OSD remains

active after you press a button.
Use the and buttons to adjust the slider in 1-second

increments, from 5 to 60 seconds.

Lock

Reset Menu

Controls user access to adjustments. When Lock is selected,
no user adjustments are allowed. All buttons are locked.

NOTE:
Lock function – Either soft lock (through OSD menu) or hard

lock (Press and hold the exit button 6 sec)
Unlock function – Only hard unlock (Press and hold the exit
button 6 sec)

Restore the menu settings to factory defaults.

48 | Operating the Monitor

Icon Menu and

Submenus

Description

Personalize Select from Preset Modes, Brightness/Contrast, Input Source,

Aspect Ratio, Rotation, PIP/PBP Modes, USB Select Switch, or
Video Swap and set as shortcut key.

Reset
Personalization

Other

Button
Sound

Restores shortcut keys to factory defaults.

Select this option to adjust the OSD settings, suchas the
DDC/CI, LCD conditioning, and so on.

The monitor beeps every time a new option is selected in the
menu. This feature enables or disables the sound.

Operating the Monitor | 49

Icon Menu and

Submenus

DDC/CI DDC/CI (Display Data Channel/Command Interface) allows

Description

you to adjust the monitor settings using software on your
computer.

Select Disable to turn off this feature.
Enable this feature for best user experience and optimum

performance of your monitor.

LCD
Conditioning

Reset Other Restores other settings, such as DDC/CI, to factorydefaults.

Factory Reset Restores all OSD settings to the factory defaults.

NOTE: This monitor has a built-in feature to automatically calibrate the brightness

to compensate for LED aging.

Helps reduce minor cases of image retention. Depending on
the degree of image retention, the program may take some
time to run. Select Enable to start the process.

50 | Operating the Monitor

OSD Warning Messages

When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie),
manual brightness adjustment is disabled.

When the monitor does not support a particular resolution mode, you can see the
following message:

This means that the monitor cannot synchronize with the signal that it is receiving from
the computer. See Monitor Specifications for the Horizontal and Vertical frequency
ranges addressable by this monitor. Recommended mode is 2560 x 1440.

You can see the following message before the DDC/CI function is disabled:

Operating the Monitor | 51

When the monitor enters the Power Save mode, the following message appears:

Activate the computer and wake up the monitor to gain access to the OSD.
If you press any button other than the power button, the following messages will appear

depending on the selected input:

If either DP, mDP, HDMI/MHL 1 or HDMI/MHL 2 input is selected and the corresponding
cable is not connected, a floating dialog box as shown below appears.

52 | Operating the Monitor

or

See Troubleshooting for more information.

or

or

Operating the Monitor | 53

Troubleshooting

WARNING: Before you begin any of the procedures in this section, follow the

Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor
is functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following
steps:

1 Turn o both your computer and the monitor.
2 Unplug the video cable from the back of the computer. To ensure proper Self-Test

operation, remove all digital and the analog cables from the back of computer.
3 Turn on the monitor.

The floating dialog box should appear on-screen (against a black background), if the
monitor cannot sense a video signal and is working correctly. While in self-test mode,
the power LED remains white. Also, depending upon the selected input, one of the
dialogs shown below will continuously scroll through the screen.

54 | Troubleshooting

or

or

or

4 This box also appears during normal system operation, if the video cable becomes

disconnected or damaged.
5 Turn o your monitor and reconnect the video cable; then turn on both your

computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your

video controller and computer, because your monitor is functioning properly.

Troubleshooting | 55

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or with your
computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is unplugged

and the monitor is in self-test mode.

To run the built-in diagnostics:
1 Make sure that the screen is clean (no dust particles on the surface of the screen).

2 Unplug the video cable(s) from the back of the computer or monitor. The monitor
then goes into the self-test mode.
3 Press and hold Button 1 and Button 4 on the front panel simultaneously for 2
seconds. A gray screen appears.
4 Carefully inspect the screen for abnormalities.
5 Press Button 4 on the front panel again. The color of the screen changes to red.
6 Inspect the display for any abnormalities.
7 Repeat steps 5 and 6 to inspect the display in green, blue, black, white, and text
screens.
The test is complete when the text screen appears. To exit, press Button 4 again.

If you do not detect any screen abnormalities upon using the built-in diagnostic tool,
the monitor is functioning properly. Check the video card and computer.

56 | Troubleshooting

Common Problems

The following table contains general information about common monitor problems you
might encounter and the possible solutions:

Common

Symptoms

No Video/Power
LED off

No Video/Power
LED on

Missing Pixels LCD screen has

Stuck-on Pixels LCD screen has

Brightness
Problems

Safety Related
Issues

Intermittent
Problems

What You

Experience

No picture •Ensure that the video cable connecting the

No picture or no
brightness

spots

bright spots

Picture too dim
or too bright

Visible signs of
smoke or sparks

Monitor
malfunctions on
& off

Possible Solutions

monitor and the computer is properly connected
and secure.

•Verify that the power outlet is functioning
properly using any other electrical equipment.

•Ensure that the power button is depressed fully.

•Ensure that the correct input source is selected in

the Input Source menu.

•Increase brightness & contrast controls via OSD.

•Perform monitor self-test feature check.

•Check for bent or broken pins in the video cable

connector.

•Run the built-in diagnostics.

•Ensure that the correct input source is selected in

the Input Source menu.

•Cyclepoweron-off.

•Pixelthatispermanentlyoffisanaturaldefect

that canoccur in LCD technology.

•FormoreinformationonDellMonitorQuality

and Pixel Policy, see Dell Support site at: http://

www.dell.com/support/monitors.

•CyclepowerOn-Off.

•Pixelthatispermanentlyoffisanaturaldefect

that canoccur in LCD technology.

•FormoreinformationonDellMonitorQuality

and PixelPolicy, see Dell Support site at: http://

www.dell.com/support/monitors.

•Reset the monitor to factory settings.

•Adjust brightness & contrast controls via OSD.

•Do not perform any troubleshooting steps.

•Contact Dell immediately.

•Ensure that the video cable connecting the

monitor to the computer is connected properly
and is secure.

•Resetthemonitortofactorysettings.

•Perform monitor self-test feature check to

determine if the intermittent problem occurs in
self-test mode.

Troubleshooting | 57

Common

Symptoms

Missing Color Picture missing

Wrong Color Picture color

Image retention
from a static
image left on
the monitor for
a long period of
time

What You

Experience

color

not good

Faint shadow
from the static
image displayed
appears on the
screen

•Perform monitor self-test.

•Ensure that the video cable connecting the

monitor to the computer is connected properly
and is secure.

•Check for bent or broken pins in the video cable
connector.

•Change the settings of the Preset Modes in the
Color menu OSD depending on the application.

•Adjust R/G/B value under Custom. Color in Color
menu OSD.

•Change the Input Color Format to PC RGB or
YPbPr in the Color menu OSD.

•Run the built-in diagnostics.

•Use the Power Management feature to turn o

the monitor at all times when not in use (for more
information, see Power Management Modes).

•Alternatively, use a dynamically changing
screensaver.

Product Specific Problems

Possible Solutions

Specific

Symptoms

Screen image is
too small

Cannot adjust
the monitor
with the buttons
on the front
panel

No Input Signal
when user
controls are
pressed

The picture
does not fill the
entire screen

What You

Experience

Image is
centered on
screen, but does
not fill entire
viewing area

OSD does not
appear on the
screen

No picture,
the LED light is
white

The picture
cannot fill the
height or width
of the screen

58 | Troubleshooting

Possible Solutions

•Check the Aspect Ratio setting in the Display
menu OSD.

•Reset the monitor to factory settings.

•Turn o the monitor, unplug the monitor power

cable, plug it back, and then turn on the monitor.

•Check whether the OSD menu is locked. If yes,
press and hold the button beside the power
button for 6 seconds to unlock (for more
information, see Lock).

•Check the signal source. Ensure the computer
is not in the power saving mode by moving the
mouse or pressing any key on the keyboard.

•Check whether the signal cable is plugged in
properly. Re-plug the signal cable if necessary.

•Reset the computer or video player.

•Due to dierent video formats (aspect ratio) of

DVDs, the monitor may display in full screen.

•Run the built-in diagnostics.

Specific

Symptoms

No image
when using DP
connection to
the PC

What You

Experience

Black screen •Verify which DP standard (DP 1.1a or DP 1.2) is

your Graphics Card certified to. Download and
install the latest graphics card driver.

•Some DP 1.1a graphics card cannot support

DP 1.2 monitors. Go to OSD menu, under Input
Source selection, press and hold DP select
key for 8 sec to change the monitor setting from
DP 1.2 to DP 1.1a.

Possible Solutions

Mobile High-Definition Link (MHL) Specific Problems

Specific

Symptoms

MHL interface is
not working

What You

Experience

Cannot see
MHL device
image shown
on the monitor

Possible Solutions

•Ensure your MHL cable and MHL device are MHL
certified.

•Check your MHL device is turned on.

•Check your MHL device is not in standby mode.

•Check physical MHL cable connection is

corresponding to input source selected on OSD
Menu: HDMI (MHL).

•Wait for 30 seconds after connecting MHL cable
as some MHL devices require longer recovery
time.

Troubleshooting | 59

Appendix

Safety Instructions

For displays with glossy bezels the user should consider the placement of the display as
the bezel may cause disturbing reflections from surrounding light and bright surfaces.

WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.

For information on safety instructions, see the Safety, Environmental, and Regulatory
Information (SERI).

FCC Notices (U.S. only) and Other Regulatory Information

For FCC notices and other regulatory information, see the regulatory compliance
website located at www.dell.com/regulatory_compliance.

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be available in
your area.

To get online Monitor support content:

See www.dell.com/support/monitors.

To contact Dell for sales, technical support, or customer service issues:

1 Go to www.dell.com/support.

2 Verify your country or region in the Choose A Country/Region drop-down menu
at the top-left corner of the page.

3 Click Contact Us next to the country dropdown.

4 Select the appropriate service or support link based on your need.

5 Choose the method of contacting Dell that is convenient for you.

60 | Appendix

Setting Up Your Monitor

Setting Display Resolution to 2560x1440 (maximum)

For best performance, set the display resolution to 2560x1440 pixels by performing the
following steps:

In Windows Vista, Windows 7, Windows 8 or Windows 8.1:

1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2 Right-click on the desktop and click Screen Resolution.
3 Click the Dropdown list of the Screen Resolution and select 2560x1440.
4 Click OK.

In Windows 10:
1 Right-click on the desktop and click Display Settings.

2 Click Advanced display settings.
3 Click the dropdown list of Resolution and select 2560x1440.
4 Click Apply.

If you do not see the recommended resolution as an option, you may need to update
your graphics driver. Please choose the scenario below that best describes the
computer system you are using, and follow the given steps.

Dell computer

1 Go to www.dell.com/support, enter your service tag, and download the latest
driver for your graphics card.

2 After installing the drivers for your graphics adapter, attempt to set the resolution to
2560x1440 again.

NOTE: If you are unable to set the resolution to 2560x1440, please contact Dell
to inquire about a graphics adapter that supports these resolutions.

Appendix | 61

Non-Dell computer

In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch

to classic desktop.
2 Right-click on the desktop and click Personalization.
3 Click Change Display Settings.
4 Click Advanced Settings.
5 Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
6 Refer to the graphic card provider website for updated driver (for example,
http://www.ATI.com or http://www.NVIDIA.com).
7 After installing the drivers for your graphics adapter, attempt to set the resolution
to 2560x1440 again.

In Windows 10:
1 Right-click on the desktop and click Display Settings.

2 Click Advanced display settings.
3 Click Display adapter properties.
4 Identify your graphics controller supplier from the description at the top of the

window (e.g. NVIDIA, ATI, Intel etc.).
5 Refer to the graphic card provider website for updated driver (for example,
http://www.ATI.com or http://www.NVIDIA.com).
6 After installing the drivers for your graphics adapter, attempt to set the resolution
to 2560x1440 again.

NOTE: If you are unable to set the recommended resolution, please contact the
manufacturer of your computer or consider purchasing a graphics adapter that

supports the video resolution.

62 | Appendix

Maintenance Guidelines

Cleaning Your Monitor

WARNING: Before cleaning the monitor, unplug the monitor power cable from
the electrical outlet.
CAUTION: Read and follow the Safety Instructions before cleaning the monitor.

For best practices, follow these instructions in the list below while unpacking, cleaning,
or handling your monitor:

• To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If
possible, use a special screen-cleaning tissue or solution suitable for the anti-static
coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed
air.

• Use a lightly-dampened, soft cloth to clean the monitor. Avoid using detergent of
any kind as some detergents leave a milky film on the monitor.

• If you notice white powder when you unpack your monitor, wipe it off with a cloth.

• Handle your monitor with care as a darker-colored monitor may get scratched and

show white scuff marks more than a lighter- colored monitor.

• To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and turn off your monitor when not in use.

Appendix | 63