DeDietrich GSHP 5 MR-E, GSHP 5 TR-E, GSHP 9 MR-E, GSHP 9 TR-E, GSHP 12 MR-E User Manual

MW-8000031-1

Ireland

en

User Manual

Geothermal heat pump

GSHP 5 MR-E – GSHP 5 TR-E
GSHP 9 MR-E – GSHP 9 TR-E

GSHP 12 MR-E – GSHP 12 TR-E

GSHP 15 TR-E

GSHP 19 TR
GSHP 27 TR

Dear Customer,

Thank you very much for buying this appliance.

Please read through the manual carefully before using the product, and keep it in a safe place for later reference. In order to
ensure continued safe and efficient operation we recommend that the product is serviced regularly. Our service and customer
service organisation can assist with this.

We hope you enjoy years of problem-free operation with the product.

Contents

1 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.1 General safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.2 Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.3 Specific safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.3.1 Refrigerant fluid R410A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.4 Liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

1.4.1 Manufacturer's liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

1.4.2 Installer's liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1.4.3 User's liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

2 About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.2 Symbols used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.2.1 Symbols used in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.2.2 Symbols used on the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3 Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

3.1 Homologations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

3.1.1 Directives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

3.2 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

3.2.1 Conditions of use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

3.2.2 Heat pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

3.2.3 Domestic hot water tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

3.2.4 Circulating pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

4 Description of the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4.1 General description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

4.2 Main components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4.3 Description of the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

4.3.1 Description of the keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

4.3.2 Description of the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

5 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

5.1 Use of the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

5.1.1 Browsing in the menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

5.1.2 Accessing the User level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

5.1.3 Accessing heating mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

5.1.4 Accessing domestic hot water production mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

5.2 Start-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

5.3 Shut-down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

5.4 Frost Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

6 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

6.1 List of parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

6.1.1 User Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

6.2 Setting the parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

6.2.1 Setting the Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

6.2.2 Setting the Set Point Temperatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

6.2.3 Selecting the Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

6.2.4 Forcing domestic hot water production . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

6.2.5 Selecting a Timer Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

6.2.6 Customising a timer program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

6.2.7 Calibrating the sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

6.2.8 Setting the contrast and brightness of the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

6.3 Accessing the Values Measured . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

7 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

7.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

7.1.1 Contact details of the After Sales Service professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

7.2 Standard inspection and maintenance operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

8.1 Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

8.1.1 Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Contents

7636860 - v04 - 18012017 GSHP 3

8.1.2 Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

8.2 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

8.2.1 Anti-hunting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

8.2.2 Deleting sensors from the PCB memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

9 Decommissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

9.1 Decommissioning procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

10 Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

10.1 Disposal and Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

11 Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

11.1 Energy savings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

12 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

12.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

12.2 Terms of warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

13 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

13.1 Product fiche - Heat pump space heaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

13.2 Product fiche - Temperature Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

13.3 Package fiche - Medium-temperature heat pumps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Contents

4 GSHP 7636860 - v04 - 18012017

1 Safety

1.1 General safety instructions

Danger
This appliance can be used by children aged from
8 years and above and persons with reduced
physical, sensory or mental capabilities or lack of
experience and knowledge if they have been giv
en supervision or instruction concerning use of
the appliance in a safe way and understand the
hazards involved. Children shall not play with the
appliance. Cleaning and user maintenance shall
not be made by children without supervision.

Caution
In the event of a refrigerant leakage:

1. Switch off the appliance.

2. Open the windows.

3. Do not use a naked flame, do not smoke, do
not operate electrical contacts or switches
(doorbell, light, motor, lift, etc.).

4. Avoid contact with the refrigerant. Danger of
frost injuries.

5. Evacuate the property.

6. Contact a qualified professional.

Warning
Do not touch the refrigeration connection pipes
with your bare hands while the heat pump is run
ning. Danger of burn or frost injury.

Caution
It is essential to install a thermostatic mixer valve
on the domestic hot water flow pipe to limit the
risk of being scalded.

Caution
Take precautions with the domestic hot water.
Depending on the heat pump settings, the do
mestic hot water temperature may exceed 65°C.

Caution
Do not touch radiators for long periods. Depend
ing on the heat pump settings, the temperature of
the radiators may exceed 60°C.

1 Safety

7636860 - v04 - 18012017 GSHP 5

Important
The installation must comply on all points with
prevailing regulations and directives, which gov
ern work and interventions in individual homes,
blocks of flats and other buildings.

Important
Respect the minimum and maximum water tem
perature to ensure correct operation of the heat
pump: refer to the chapter Technical Specifica
tions.

Important
Respect the minimum and maximum water inlet
pressure to ensure correct operation of the heat
pump: refer to the chapter Technical Specifica
tions.

Caution
A disconnection method must be allowed in the
fixed pipes in accordance with the rules on instal
lation in force in the country.

Caution
If a power cord comes with the appliance and it
turns out to be damaged, it must be replaced by
the manufacturer, its after sales service or per
sons with similar qualifications in order to obviate
any danger.

Caution

The heat pump must always be connected to
the protective earthing.
Earthing must comply with the prevailing instal
lation standards.
Earth the appliance before making any electrical
connections.

For the type and calibre of the protective equip
ment: refer to the chapter Recommended Cable
Cross-sections in the Installation and Service
Manual.

Caution
To connect the heat pump to the mains electricity,
refer to the chapter Electrical Connections in the
Installation and Service Manual.

1 Safety

6 GSHP 7636860 - v04 - 18012017

Caution
If the heat pump is not wired in the factory, carry
out the wiring according to the wiring schematics:
refer to the chapter Electrical Connections in the
Installation and Service Manual.

Caution
In order to prevent any danger owing to the unex
pected reset of the thermal circuit breaker, this
appliance must not be powered through an exter
nal switch, such as a timer, or be connected to a
circuit which is regularly switched on and off by
the electricity provider.

Caution
Separate the very low voltage cables from the
230/400 V circuit cables.

Danger of electric shock
Before any work, switch off the mains supply to
the heat pump.

Important
This manual can also be found on our internet
site.

For more information, see
Technical specifications, page 14

1.2

Recommendations

Important
Keep this document close to the place where the
appliance is installed.

Important
Allow the space required to correctly install the
heat pump. Refer to the Overall space needed for
the heat pump section in the installation and serv
ice manual.

Note
Only qualified professionals are authorised to as
semble, connect, commission and service the in
stallation.

Caution
Remove the heat pump casing only to perform
maintenance and repair work. Always put the
casing back in place after such work.

1 Safety

7636860 - v04 - 18012017 GSHP 7

Note

Never remove or cover the data plates and la
bels affixed to the heat pump.
The data plates and labels must be legible
throughout the entire lifetime of the heat pump.
Immediately replace damaged or illegible in
structions and warning labels.

Warning
Do not bring the heating water and the domestic
water into contact with each other in the the heat
ing system.

Caution
To enjoy warranty cover, no modifications must
be made to the heat pump.

Caution
The frost protection function does not work if the
heat pump is powered off.

1 Safety

8 GSHP 7636860 - v04 - 18012017

Caution
It is preferable to use HOLIDAYS mode rather
than switching off the heat pump to handle the
following functions:

Unblocking the circulating pumps,
frost protection.

1.3

Specific safety instructions

Warning
Refrigerant fluid and pipes:

Use only R410A refrigerant fluid to fill the instal
lation.
Use tools and pipe components especially de
signed for use with

R410A refrigerant fluid.
Use copper pipes deoxidised with phosphorus
to carry the refrigerant fluid.
Store the refrigerant connection pipes away
from dust and humidity (risk of damage to the
compressor).
Do not use a load cylinder.
Protect the heat pump components, including
the insulation and structural elements. Do not
overheat the pipes as brazed components may
cause damage.
Contact between the refrigerant fluid and a
flame may result in emissions of toxic gases.

1.3.1

Refrigerant fluid R410A

Hazard identification
Effects harmful to health:

The vapours are heavier than air and may lead to as
phyxia owing to reduced oxygen levels.
Liquefied gas: contact with the liquid may cause seri
ous frost burn and eye injuries.
Product classification: this product is not classified as
a "hazardous preparation" according to European Un
ion regulations.

If the R410A refrigerant is mixed with air, it may cause
pressure surges in the refrigeration pipes and lead to an
explosion and other hazards.

Composition of / Information on the ingredients
Chemical nature: R-410A is composed of Difluorome
thane R32 and Pentafluoroethane R125

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7636860 - v04 - 18012017 GSHP 9

Tab.1 Composition of R-410A fluid

Name Proportion Number CE Number CAS

Difluoromethane R32 50% 200–839–4 75-10-5

Pentafluoroethane
R125

50% 206-557-8 354-33-6

The Global Warming Potential of R410A gas is 2088.

Tab.2 Precautions for use

First aid If inhaled:

Evacuate the subject from the contaminated area and take him into
the open air.
If feeling unwell: call a doctor.

In the event of contact with the skin:

Treat frost injuries like burns. Rinse with copious amounts of tepid
water, do not remove clothing (risk of adhesion to the skin).
If skin burns appear, call a doctor immediately.

In the event of contact with the eyes:

Rinse immediately with water, holding the eyelids well apart (for at
least 15 minutes).
Consult an ophthalmologist immediately.

Fire prevention meas
ures

Appropriate extinguishing agents: All extinguishing agents can be
used.
Inappropriate extinguishing agents: none to our knowledge. In the
event of fire nearby, use the appropriate extinguishing agents.
Specific hazards:

Rise in pressure: in the presence of air, an inflammable mixture
may form under certain temperature and pressure conditions.
Toxic and corrosive vapours may be released by the effect of the

heat.
Special intervention methods: cool the volumes exposed to heat with
water spray.
Protection of the firemen:

Full self-contained breathing apparatus.

Complete body protection.

1 Safety

10 GSHP 7636860 - v04 - 18012017

In the event of acci
dental spillage

Individual precautions:

Avoid contact with the skin and eyes.
Do not intervene without appropriate protective equipment.
Do not inhale the vapours.
Evacuate the hazardous area.
Stop the leakage.
Eradicate all sources of ignition.
Ventilate the spillage area mechanically.

Cleaning / decontamination: allow any residual product to evaporate.
In the event of contact with the eyes: Rinse immediately with water,
holding the eyelids well apart (for at least 15 minutes). Consult an oph
thalmologist immediately.

Handling Technical measures: ventilation

Precautions to be taken:

No smoking.

Prevent the build-up of electrostatic charges.

Work in a well ventilated place.

Personal protection

Respiratory protection:

If ventilation is insufficient: AX type cartridge mask.

In confined spaces: self-contained breathing apparatus.
Hand protection: protective gloves in leather or nitrile rubber.
Eye protection: safety glasses with side protection.
Skin protection: clothing made principally of cotton
Industrial hygiene: do not drink, eat or smoke at the place of work.

Considerations on dis
posal

Important
Disposal must be done in compliance with prevailing lo
cal and national regulations.

Product waste: consult the manufacturer or the supplier for informa
tion on recovery or recycling.
Soiled packaging: reuse or recycle after decontamination. Destroy in
authorised installations.

Regulation

Regulation (EU) No. 517/2014 of the European Parliament and of the
Council of 16 April 2014 on fluorinated greenhouse gases and re
pealing Regulation (EC) No. 842/2006.

1.4

Liabilities

1.4.1 Manufacturer's liability

Our products are manufactured in compliance with the
requirements of the various Directives applicable. They
are therefore delivered with the marking and any
documents necessary. In the interests of the quality of
our products, we strive constantly to improve them. We

1 Safety

7636860 - v04 - 18012017 GSHP 11

therefore reserve the right to modify the specifications
given in this document.

Our liability as manufacturer may not be invoked in the
following cases:

Failure to abide by the instructions on installing the
appliance.
Failure to abide by the instructions on using the appli
ance.
Faulty or insufficient maintenance of the appliance.

1.4.2

Installer's liability

The installer is responsible for the installation and initial
commissioning of the appliance. The installer must ob
serve the following instructions:

Read and follow the instructions given in the manuals
provided with the appliance.
Install the appliance in compliance with prevailing leg
islation and standards.
Carry out initial commissioning and any checks neces
sary.
Explain the installation to the user.
If maintenance is necessary, warn the user of the obli
gation to check the appliance and keep it in good
working order.
Give all the instruction manuals to the user.

1.4.3

User's liability

To guarantee optimum operation of the system, you
must abide by the following instructions:

Read and follow the instructions given in the manuals
provided with the appliance.
Call on a qualified professional to carry out installation
and initial commissioning.
Get your installer to explain your installation to you.
Have the required inspections and maintenance car
ried out by a qualified installer.
Keep the instruction manuals in good condition close
to the appliance.

1 Safety

12 GSHP 7636860 - v04 - 18012017

2 About this manual

2.1 General

This manual is intended for the user of a GSHP heat pump.

2.2

Symbols used

2.2.1 Symbols used in the manual

This manual uses various danger levels to draw attention to special in
structions. We do this to improve user safety, to prevent problems and to
guarantee correct operation of the appliance.

Danger
Risk of dangerous situations that may result in serious personal
injury.

Danger of electric shock
Risk of electric shock.

Warning
Risk of dangerous situations that may result in minor personal in
jury.

Caution
Risk of material damage.

Important
Please note: important information.

See
Reference to other manuals or pages in this manual.

2.2.2 Symbols used on the appliance

Protective earthing.
Alternating current.

Caution: live part.
Before installing and commissioning the appliance, carefully read

the instruction manuals provided.

1 Maximum rated power
2 Power consumption
3 Heat output
4 Cooling output
5 Coefficient of performance
6 Electrical back-up
7 Heat pump
8 Before installing and commissioning the appliance, carefully read

the instruction manuals provided.

9 Dispose of used products through an appropriate recovery and re

cycling structure.

Fig.1 Symbols used on the data plate

MW-6000069-1

P

H

P

Max

COP

P

C

P

E

1

2

3

4

5

6

8

9

7

2 About this manual

7636860 - v04 - 18012017 GSHP 13

3 Technical specifications

3.1 Homologations

3.1.1 Directives

This product complies with the requirements of the following European Di
rectives and Standards:

Pressure Equipment Directive 97/23/EC, Article 3, paragraph 3

Low Voltage Directive 2014/35/EU
Generic standard: EN 60335-1
Relevant standard: EN 60335-2-40

Electromagnetic Compatibility Directive 2014/30/EU
Generic standards: EN 61000-6-3, EN 61000-6-1
Relevant Standard: EN 55014

This product conforms to the requirements of European Directive
2009/125/EC on the ecodesign of energy-related products.

In addition to the legal requirements and guidelines, the supplementary
guidelines in this manual must also be followed.

Supplements or subsequent regulations and guidelines that are valid at
the time of installation shall apply to all regulations and guidelines speci
fied in this manual.

3.2 Technical data

3.2.1 Conditions of use

Tab.3 Pressure limitations

Maximum operating pressure of the heating circuit 0.3 MPa (3 bar)

Maximum operating pressure of the collector circuit 0.3 MPa (3 bar)

Tab.4 Temperature limitations

Limit operating temperatures on the heating circuit in Heating mode +7°C / +80°C

Limit operating temperatures on the heating circuit in Cooling mode +7°C / +25°C

Limit operating temperatures on the collection circuit (source) -15 °C / +35 °C

3.2.2

Heat pump

Tab.5 Performances for a glycol water/water system (0°C/-3°C and 30°C/35°C), in accordance with NF EN 14511–1

Measurement
type

Unit GSHP 5

MR-E

GSHP 5
TR-E

GSHP 9
MR-E

GSHP 9
TR-E

GSHP
12 MR-E

GSHP
12 TR-E

GSHP
15 TR-E

GSHP
19 TR

GSHP
27 TR

Power supply V

(~50 Hz)

230
single
phase

400
three­phase

230
single
phase

400
three­phase

230
single
phase

400
three­phase

400
three­phase

400
three­phase

400
three­phase

Coefficient of
performance
(COP)

4.38 4.38 4.39 4.39 4.35 4.35 4.50 4.28 4.10

Absorbed electri
cal power

kW 1.30 1.30 2.25 2.25 2.91 2.91 3.80 4.76 6.83

Application flow
rate

m3/h

0.98 0.98 1.70 1.70 2.18 2.18 2.95 3.52 4.83

3 Technical specifications

14 GSHP 7636860 - v04 - 18012017

Measurement
type

Unit GSHP 5

MR-E

GSHP 5
TR-E

GSHP 9
MR-E

GSHP 9
TR-E

GSHP
12 MR-E

GSHP
12 TR-E

GSHP
15 TR-E

GSHP
19 TR

GSHP
27 TR

Heat output kW 5.70 5.70 9.88 9.88 12.66 12.66 17.09 20.40 27.99

Tab.6 Performances for a glycol water/water system (0°C/-3°C and 40°C/45°C), in accordance with NF EN 14511–1

Measurement
type

Unit GSHP 5

MR-E

GSHP 5
TR-E

GSHP 9
MR-E

GSHP 9
TR-E

GSHP
12 MR-E

GSHP
12 TR-E

GSHP
15 TR-E

GSHP
19 TR

GSHP
27 TR

Power supply V

(~50 Hz)

230
single
phase

400
three­phase

230
single
phase

400
three­phase

230
single
phase

400
three­phase

400
three­phase

400
three­phase

400
three­phase

Coefficient of
performance
(COP)

3.31 3.31 3.43 3.43 3.42 3.42 3.53 3.43 3.28

Absorbed electri
cal power

kW 1.63 1.63 2.74 2.74 3.57 3.57 4.63 5.84 8.17

Heat output kW 5.39 5.39 9.41 9.41 12.21 12.21 16.35 20.05 26.82

Tab.7 Performances for a water/water system (10°C/7°C and 30°C/35°C), in accordance with NF EN 14511–1

Caution
The tests to evaluate the performance of the heat pumps were run without a barrage exchanger. If that component
is used in the installation, performances are reduced and the specifications stated are no longer certified.

Caution
These performance tests have been carried out in order to comply with the requirements of the standard. Always
use a barrage exchanger (water/water) to protect the exchanger.

Measurement
type

Unit GSHP 5

MR-E

GSHP 5
TR-E

GSHP 9
MR-E

GSHP 9
TR-E

GSHP
12 MR-E

GSHP
12 TR-E

GSHP 15
TR-E

GSHP
19 TR

GSHP
27 TR

Power supply V

(~50 Hz)

230
single
phase

400
three­phase

230
single
phase

400
three­phase

230
single
phase

400
three­phase

400
three­phase

400
three­phase

400
three­phase

Coefficient of
performance
(COP)

5.64 5.64 5.52 5.52 5.30 5.30 5.38 5.14 4.71

Absorbed electri
cal power

kW 1.31 1.31 2.34 2.34 3.13 3.13 4.14 5.47 7.49

Application flow
rate

m3/h

1.28 1.28 2.23 2.23 2.86 2.86 3.84 4.85 6.08

Heat output kW 7.42 7.42 12.95 12.95 16.58 16.58 22.27 28.11 35.25

Tab.8 Performances for a water/water system (10°C/7°C and 40°C/45°C), in accordance with NF EN 14511–1

Caution
The tests to evaluate the performance of the heat pumps were run without a barrage exchanger. If that component
is used in the installation, performances are reduced and the specifications stated are no longer certified.

Caution
These performance tests have been carried out in order to comply with the requirements of the standard. Always
use a barrage exchanger (water/water) to protect the exchanger.

Measurement
type

Unit GSHP 5

MR-E

GSHP 5
TR-E

GSHP 9
MR-E

GSHP 9
TR-E

GSHP
12 MR-E

GSHP
12 TR-E

GSHP
15 TR-E

GSHP
19 TR

GSHP
27 TR

Power supply V

(~50 Hz)

230
single
phase

400
three­phase

230
single
phase

400
three­phase

230
single
phase

400
three­phase

400
three­phase

400
three­phase

400
three­phase

3 Technical specifications

7636860 - v04 - 18012017 GSHP 15

Measurement
type

Unit GSHP 5

MR-E

GSHP 5
TR-E

GSHP 9
MR-E

GSHP 9
TR-E

GSHP
12 MR-E

GSHP
12 TR-E

GSHP
15 TR-E

GSHP
19 TR

GSHP
27 TR

Coefficient of
performance
(COP)

4.25 4.25 4.37 4.37 4.20 4.20 4.27 4.12 3.90

Absorbed electri
cal power

kWe 1.65 1.65 2.86 2.86 3.80 3.80 5.02 6.54 8.83

Heat output kW 7.01 7.01 12.51 12.51 15.94 15.94 21.44 26.95 34.40

Tab.10 Common specifications

Measurement
type

Unit GSHP 5

MR-E

GSHP 5
TR-E

GSHP 9
MR-E

GSHP 9
TR-E

GSHP
12 MR-E

GSHP
12 TR-E

GSHP
15 TR-E

GSHP
19 TR

GSHP
27 TR

Power supply V

(~50 Hz)

230
single
phase

400
three­phase

230
single
phase

400
three­phase

230
single
phase

400
three­phase

400
three­phase

400
three­phase

400
three­phase

Start-up am
perage

A <30 <30 <30 <30 <30 <30 <30 <30 <30

Maximal am
perage

A 12.8 4.8 22.8 7.4 27.9 9.7 13 15.3 21.6

Sound output dB(A) 49 49 53 53 52 52 51 53 50

Refrigerant
fluid R410A

kg 1.50 1.50 1.70 1.70 1.80 1.80 2.50 2.54 3.18

Refrigerant
fluid R410A

tCO2e

(1)

3.13 3.13 3.55 3.55 3.76 3.76 5.22 5.30 6.64

Weight kg 127 127 143 143 143 143 161 147.5 161.5

(1) Quantity of refrigerant fluid is calculated in tonnes of CO2 equivalent.

Note
The values in tonnes of CO2 equivalent are calculated using the

following formula: quantity (in kg) of refrigerant fluid x GWP /

1000.
The Global-Warming Potential (GWP) of R410A gas is 2088.

Note
R410A refrigerant fluid is contained in equipment that has been
hermetically sealed.

Other technical parameters

Tab.11 Technical parameters for heat pump space heaters (parameters declared for medium-temperature application)

GSHP GSHP 5 MR-

E

- GSHP 5
TR-E

GSHP 9 MR­E – GSHP 9
TR-E

GSHP 12
MR-E –
GSHP 12
TR-E

GSHP 15
TR-E

Air-to-water heat pump No No No No

Water-to-water heat pump Yes Yes Yes Yes

Brine-to-water heat pump No No No No

Low-temperature heat pump No No No No

Equipped with a supplementary heater Yes Yes Yes Yes

Heat pump combination heater No No No No

Rated heat output under average condi
tions

(1)

Prated

kW 7 12 15 21

3 Technical specifications

16 GSHP 7636860 - v04 - 18012017