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Salt Water Chlorinator
Patent Protected
Installation &
Operating Instructions
ProMatic
™
Please pass these instructions on to the operator of this equipment.
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Congratulations. You are now the proud owner of a renowned new Davey ProMaticTM smart “All-in-One” salt
water chlorinator. Please read all the information in this manual carefully before installing and operating your
new chlorinator.
Table of Contents
• ProMatic unit
• 2 x barrel unions (with o-rings) suitable for 40/50mm (1.5/2”) pipe
• Mounting kit (includes bracket and screws)
• Installation and Operating Instruction manual
Packing List ................................................................................................................................................................ 2
Important Information ................................................................................................................................................. 3
Important Safety Instructions ...................................................................................................................................... 4
Technical Specications ............................................................................................................................................. 4
Installation Instructions ............................................................................................................................................... 5
Locating & Mounting ........................................................................................................................................ 6
Connecting the Power ..................................................................................................................................... 7
Connecting Peripherals & Auxiliary Equipment ...............................................................................................8
Replacing an Existing Power Source & Cell .................................................................................................. 10
Pre-Start Up Procedure ............................................................................................................................................ 11
Features of Your Chlorinator..................................................................................................................................... 11
Cell Production ......................................................................................................................................................... 12
Operating your Chlorinator ....................................................................................................................................... 13
Functionality of your Chlorinator ............................................................................................................................... 14
Day to Day Operation ............................................................................................................................................... 19
Chlorine Production .................................................................................................................................................. 21
Troubleshooting ........................................................................................................................................................ 23
General Information .................................................................................................................................................. 25
Mounting Template ................................................................................................................................................... 26
Guarantee, Terms and Conditions ............................................................................................................................ 28
Packing List
Included with your ProMatic chlorinator are the following items, please check the contents of the box
carefully prior to installation:
ProMatic
™
Note: The Chlorinator is not intended for use by young children or inrm persons without
supervision. Please ensure that young children are supervised to ensure that they do not play
with the Chlorinator.
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IMPORTANT INFORMATION
ABOUT YOUR CHLORINATOR
FACTORS THAT WILL IMPROVE THE PERFORMANCE
AND LIFE OF YOUR SALT WATER CHLORINATOR
PLEASE READ THIS BEFORE OPERATING YOUR CHLORINATOR
POOL BUILDERS: Please cover this information with your customer during the
new pool “Hand over Session”
Salt water chlorinators are a valuable part of your pool equipment and must be cared for to achieve
best performance and life span.
There are THREE main rules that must be observed to maintain cell life in your chlorinator. Please
ensure you do the following.
1. MAINTAIN THE SALT LEVEL
• Ensure that the chlorinator is running in water with a recommended level greater than 4000
ppm of NaCl (pool salt) to ensure optimum sanitiser output and cell life. Your chlorinator can
run in sea water if required
• Operating this device at low salt levels will reduce the chlorine output and shorten the life of the
cell. Damage caused by running the cell at low salt levels is NOT covered by warranty.
• The chlorinator will display a warning message for low salt levels which will cause the chlorine
output to drop. Once enough salt is added to the pool this warning message will vanish
2. MONITOR THE CHLORINATOR
• Davey recommends regular monitoring of your chlorinator for optimum performance
• For optimum performance, regularly check your water chemistry to ensure it is balanced
• Periodically check (weekly) the display screen to see if there are any problems with your
chlorinator and its chlorine production
• In the event of any error messages appearing please refer to the Troubleshooting section
3. BALANCE THE POOL WATER CHEMISTRY
• It is recommended that salt levels should be maintained at greater than 4000 ppm for optimum
performance and lifespan
• Optimum Calcium hardness levels should be within 200 to 275 ppm (for concrete & tiled pools)
and 100 to 225 ppm (for breglass and vinyl liner pools) to prevent damage to equipment
• pH levels must be kept between 7.2 and 7.6 to prevent damage to equipment and pool
surfaces as well as to achieve optimum sanitisation
• Total alkalinity and stabiliser levels must also be kept within the recommended range
(Alkalinity 80 to 120ppm) and (Stabiliser 30 to 50ppm)
• Please refer to the Recommended Pool Chemistry chart in the Day to Day Operation section
for details on how to balance your pool water
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IMPORTANT SAFETY INSTRUCTIONS
When installing and using this electrical equipment, basic safety precautions should always be followed.
1. Read and follow all instructions in this document.
2. To reduce the risk of injury, only permit people who have read these instructions to use this
product.
3. To prevent electric shock, connect only to a weatherproof general purpose electrical outlet. Earth
must be connected and the electrical outlet must be protected by a residual-current device (RCD)
or a ground fault circuit-interrupter (GFCI). Contact a qualied electrician if you cannot verify that
the receptacle is protected by a RCD or GFCI.
4. Do not bury or coil the supply cord.
5. The terminal cover must be screwed down securely with supplied o-ring and insert in place.
Disconnect mains power before removing this cover to attach peripheral devices.
6. To reduce the risk of electric shock, do not use an extension cord to connect the chlorinator to
power, instead provide a properly located outlet.
7. This unit is to be installed in accordance with these installation instructions and any local Electrical
Codes and the requirements of the authority having jurisdiction.
8. The chlorinator must be positioned downstream of all pool equipment including pumps, heaters,
lters, cleaners and so on. Note: If an Ozone generator is installed this MUST be installed after the
cell.
9. Keep these instructions in a safe place for future reference.
TECHNICAL SPECIFICATIONS
ProMatic 24
Input Voltage (RMS) 120/240V
Input Current Draw 2/1A
Frequency 50/60Hz
Phase Single
Maximum Cell Output (DC) 9V/24A
Maximum Pump Current Draw (AUS/NZ) 9A
IP Rating 45
Maximum Chlorine Output ProMatic model (DAMC24G) 24g/h (0.0529 lbs/h)
Recommended Salt Level Minimum 4000 ppm - Maximum 6000 ppm
Minimum Pool Size 5kL (1.3kgal US)
Maximum Pool Size
Cold Climate ≤ 20°C (68°F) 125kL (33.0kgal US)
Temperate Climate 25°C (77°F) 75kL (19.8kgal US)
Hot & Tropical Climate ≥ 30°C (86°F) 55kL (14.5kgal US)
Climate indicates WATER temperatures during
swimming season
Water Temperature Range >0 to 40°C (32 - 104°F)
Recommended Flow Rate Minimum 80 LPM (21.5gal/m) – Maximum 400
LPM (106gal/m)
Height 521mm (20.5”)
Width 217mm (8.5”)
Depth 217mm (8.5”)
Weight 6.6kg (14.6lbs)
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INSTALLATION INSTRUCTIONS
Please note that the installation area should be well ventilated and free of substances that cause corrosion
such as fumes from concentrated chemical chlorine, acid and so forth. Failure to ensure a well ventilated
area may result in damage to the electronics, voiding warranty.
The chlorinator can be mounted in two orientations as shown below, with ow in either direction as indicated
by the arrows. Flow rates through the chlorinator should be kept within 80 to 400 LPM (21.5 to 106gal/m).
The chlorinator comes with 2 x 50mm (2”) barrel unions and a mounting bracket suitable for all orientations.
If using the mounting bracket, rst mount the bracket to back of the cell housing with the screws provided. A
template provided, on page 26, in this manual can be used for location of drill entry points.
PREFERRED PREFERRED
The interface display screen can be rotated by no more than 90°, by hand, to suit the installation orientation.
The chlorinator must not be installed in any other orientation or at any angle other than horizontal or vertical.
Such an installation will void your warranty.
Variable speed pool pumps, pipe restrictions and undersized or clogged lters can cause very low ow
rates through the chlorinator. Excessive air accumulating in the cell may cause the unit to cease chlorine
production in order to prevent damage to the equipment. If this occurs, the pump, lter or pipe work will have
to be adjusted, cleaned or changed before normal operation can resume.
Note: In certain installations, the ow rate may be insufcient to ll the cell housing completely
with water. In these cases the ow must be increased to ensure that the housing is completely full.
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Installation must be done in accordance with any local regulations.
The chlorinator is designed only to run at the ow rates specied. In some instances ow may be too high
and so a bypass valve will need to be installed to reduce the ow through the cell as below.
To maximise pump efciency, all plumbing should be completed using 40 or 50mm (1.5 or 2”) PVC pressure
pipe. The installer must ensure the chlorinator is provided with adequate support, especially where
interconnecting pipe work is unsupported. The dry weight of the unit is 6.6kg (14.6lbs).
LOCATION AND MOUNTING
Select a convenient location to mount the chlorinator. The display screen can be difcult to read in direct
sunlight, so a shaded area is recommended. The chlorinator must be kept away from chemical storage
areas, including acid and direct heat sources.
This diagram is intended to conform to the safe operation of saline chlorinators. Any deviation is
at the installer’s risk and may void warranty.
Note: The chlorinator must be positioned on the return to pool line after all accessories such as
the pump, heater and lter, but before the pipe work divides if there is more than one return to the
pool. Ozone generators must be installed after the discharge side of the chlorinator. (Failure to do
this may cause damage to the cell and void warranty)
WARNING:
The chlorinator contains electronic components which may become damaged if the unit is dropped.
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CONNECTING POWER
Plug the chlorinator power cord into a weatherproof general purpose electrical outlet. To ensure your safety,
the electrical outlet must include a working earth and must be protected by a residual-current device (RCD)
or ground fault circuit-interrupter (GFCI). Installation by a qualied person will allow you to verify that the unit
is earthed and protected by a working RCD or GFCI.
In the Australian and New Zealand models, the plug end of the supply cord is tted with a power socket for
connection of a pool ltration pump only. The connected pump will then run automatically according to the
operating times set on the chlorinator. Its maximum current must not exceed 9A, 2000W (refer to the pump’s
technical nameplate to conrm).
Outside of these regions the pool pump must be connected to an external timer or controller, ensuring that
the pump is always on during chlorinator operation. In regions where the chlorinator is to be hard wired, a
qualied person must complete the installation.
When deciding on the position of the chlorinator, be sure to consider the cord length (4m for the Australian
and New Zealand models, 2m (6.5ft) for international models.
Power connections and wiring must be carried out by an authorised electrician.
Do not use a double adaptor to connect more than one pump - it can overload the system and
could void your warranty.
IMPORTANT:
If the supply cord is damaged, it must be replaced by an authorised Davey service agent.
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CONNECTING PERIPHERALS
A panel on the back of the electronics enclosure provides access to a low voltage (SELV) terminal block
allowing for connection of a pool cover micro switch and demand response signals.
AUTOMATIC COVER MODE
Automatic Cover Mode is available by connecting a pool cover micro switch (normally open type) across the
pool blanket terminals during installation. The micro switch may be up to 10m (32’) away from the chlorinator.
Cover Mode automatically reduces cell production to 20% when the micro switch is closed (cell production
cannot be manually changed whilst in Cover Mode). The LCD display screen will show Cover on Auto when
Cover Mode is active.
DEMAND RESPONSE CONTROL
Your chlorinator is designed to comply with Australian/New Zealand Standard AS/NZS 4755 3.2, which
concerns the operation of pool pump controllers for commands transmitted via your electricity provider.
During installation, by wiring your smart meter or DRED to the corresponding DRM terminals on the low
voltage (SELV) terminal block, the chlorinator can read demand response control signals from the mains
electricity supplier and respond appropriately.
When a Mode 1 event occurs the chlorinator will enter the demand response mode turning the cell and pump
off. This will help to reduce your power bills during periods of peak demand. The interface will display a
message and the active mode LED will ash indicating that it has entered this mode.
To enable demand response control, connect the DRM 1 and DRM Common terminals to your demand
response enabling device (DRED).
Power connections and wiring must be carried out by an authorised electrician.
Blkt on Auto
11:30pm
DRM1 Cell Off
12:00
AM
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CONNECTING PERIPHERALS (CONT)
You can manually override the demand response mode (once during each demand response event) by
pressing the up and down buttons simultaneously which will return the chlorinator to normal operation
for a period of up to one hour. If the demand response event is still in progress after the override period
terminates, the chlorinator will again enter the demand response mode.
During installation, when connecting any external devices to the chlorinator mains power must be
disconnected. Wires sized AWG 26 gauge – 21 gauge (0.1 - 0.4mm²) can be used. Wires are routed through
the panel as shown below.
A foam seal is provided to allow wires entry and prevent water ingress. First, remove the seal from the cover
panel. Then, put the wires in a row and route them through the slit. Finally, put the seal back into the cover
panel making sure there are no gaps around the edges or between the wires.
Once external wires have been connected the cover panel must be screwed back into place before
restoring power.
Note: Your chlorinator complies with AS/NZS 4755 3.2 and will respond to DRM 1 type
commands only.
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REPLACING AN EXISTING POWER SOURCE AND CELL
When replacing an existing Davey ESC or ESR Power Source and cell, the vertical orientation shown below
will help to minimise any pipe work modications needed.
Step 1. Simply cut the existing cell off as shown.
Step 2. Glue a 40mm nut & tail (Davey part number 48775B) into a 90° right angled 50mm elbow (this is to
ensure that the elbow does not protrude past the width of the original cell), then glue this straight
onto the side pipe as shown. Measure down 250mm from the centre of the 90° elbow (centre of the
pipe hole) and cut the vertical pipe as shown.
Step 3. Glue a 50mm (Davey part number 48722B) nut and tail onto the vertical section of pipe making sure
that the Chlorinator will t between the pipes.
Step 4. Mount the chlorinator as shown and secure by tightening the barrel unions.
Step 1 Step 2 Step 3 Step 4
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PRE-START UP PROCEDURE
Before running your chlorinator for the rst time, ensure that the following items have been met.
1. Recommended Salt level should be between 4000 ppm and 6000 ppm
Load salt into the pool at a minimum of 40kg (88lbs) per 10,000 litres (2642gal) (that is, 4000 ppm).
Allow 24 hours for the salt to dissolve. If a manual vacuum system is connected slowly vacuum until
salt dispersal is complete. Place the vacuum head into the deepest end of pool and allow the vacuum
to continue for a further two or three hours. Salt should then be completely mixed. Never add salt
directly into a skimmer box. Salt is available from your pool shop professional.
2. Chlorine level equal to 3 ppm
For a new pool installation that has not been chlorinated, add sufcient Chlorine (liquid or granular)
to achieve a reading of 3 ppm (veried with a suitable test kit). Alternatively after chlorinator setup is
complete run the chlorinator in Boost mode until a reading of 3 ppm is reached.
3. Stabiliser level between 30 and 50 ppm (for outdoor pools only)
It is essential that pool stabiliser be added and maintained to a level of 30 – 50 ppm at all times. Do
not exceed 100 ppm.
Refer to the Day to Day Operation section for further information.
FEATURES OF YOUR CHLORINATOR
PUMP CONTROL
Your chlorinator is intended to be used in conjunction with domestic and light commercial pool pumps. This
includes use with non-Davey pumps.
For Australian and New Zealand regions the chlorinator provides power to the pool pump to run during
ltration cycles. The pool pump is plugged into the back of the chlorinator’s piggyback plug, the power
socket is dedicated to the pool ltration pump only and cannot be used to drive multiple pumps. The pump’s
maximum amperage must not exceed 9A, 2000W.
Outside of these regions control of the pool lter pump must be done with an external timer or controller,
ensuring that the pool lter pump is always on when the chlorinator is in operation.
MANUAL & TIMER OPERATION
Manual mode allows you to manually start and stop chlorine production. The chlorinator has two
programmable timers to specify on and off times for daily automatic operation of the cell when running in
timer mode.
FLOW SENSING
A built-in sensor will shut down operation of the ltration pump and chlorine production if it detects that water
ow through the cell is too low for safe operation, or the cell is dry. If no ow is detected, the chlorinator will
shut off the cell immediately in order to prevent gas build up and continue to run the pump for up to twenty
minutes to allow any air to purge and ow to resume. If ow is not detected within this time the chlorinator will
shut off the pump. In which case, the ow error can be cleared and the chlorinator restarted by pressing a
mode select button.
WATER TEMPERATURE SENSING
Standards in most countries require that pool and spa water temperatures do not exceed 40°C (104°F) for
the health and safety of swimmers; this is also the operational limit for many pool pumps. To guarantee
the reliability and safety of your pool equipment, the chlorinator will turn off the cell if it detects water
temperatures above this limit. However the pump will continue to run.
OPTIMISED CELL OUTPUT
The maximum output for the unit is 24 grams (0.0529 lbs) of chlorine per hour in pool water with a salt level
of 4000 ppm or more. The chlorine output will be optimised to suit the pool size entered during the initial
setup. It is important to enter your pool size correctly, so you may need to ask your pool dealer for advice on
how to calculate your pool volume, which can be entered in litres or gallons (US).
Chlorine demand is strongly affected by water temperature. The chlorinator will monitor the water
temperature and automatically adjust to give an appropriate output. Please read the Chlorine Production
section for important details about getting your chlorinator settings correct.
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CELL PRODUCTION
You can control the production of chlorine in two ways.
1) By increasing the daily run time.
2) By adjusting the cell production (operation during the daily run time) from 0 to 100%.
Daily run time should be adjusted to ensure the volume of your pool water is circulated through your lter at
least once every 8 hours in high bather load months (summer).
Cell production controls the amount of time the cell operates during the daily run time. For example, during
a ve hour ltration period, if you set cell production to 80% the chlorinator cell will operate for a total of four
hours.
Please refer to the Chlorine Production section for detailed instructions on getting your sanitiser settings
correct.
STANDBY
A standby message is displayed during manual start up or at the commencement of a timer period. Standby
lasts for approximately three and a half minutes, allowing the pump to prime and the chlorinator to perform a
cleaning cycle and a series of checks and measurements.
AUTOMATIC CLEANING
Your chlorinator automatically removes calcium scale from the cell, even in hard water, eliminating or
dramatically reducing the need for periodic maintenance. Calcium removal occurs once for every half hour
of chlorination.
TDS MEASUREMENT
The chlorinator provides a guide to your pool salt levels and displays a LO, OK or HI Salt Level reading. This
allows you to optimise chlorine production and maximise your cell life by ensuring your salt levels are within
the recommended 4000 ppm to 6000ppm.
Whilst this is a guide only, Davey always recommends you take a sample of your pool water to your local
Davey dealer or pool shop, for testing.
The salt level readings are only applicable to pools using sodium chloride (NaCl, Salt).
After adding salt, or if the ltration pump has not run for an extended period, it may take a day of normal
operation for the salt reading to stabilise.
It is also important to note that in hard water areas your TDS readings may vary. If you have high TDS
readings this generally indicates hard water, which can cause scale buildup on your cell reducing its
performance. Typically, in these applications, total dissolved solids are tested regularly and cells are required
to be cleaned more frequently in order to prevent any adverse effects. See the Day to Day Operation section
(Manually Cleaning your cell on page 24) for instructions on how to clean your cell.
Note: A combination of factors including high water temperature, very hard water, low ow
rates and high pH may cause calcication. Where this situation cannot be corrected, additional
manual cleaning of the cell may be required. Refer to the Day to Day Operation section for
more details.
Salt Level OK
2.30pm
Salt Level LO
7.00
AM
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OPERATING YOUR CHLORINATOR
THE CONTROL DISPLAY
The function buttons on the chlorinator display screen give you quick and easy access to the adjustable
features that allow you to maintain your pool.
The following will take you through each one of the chlorinator’s functions and settings, one at a time.
RUNNING THE CHLORINATOR FOR THE FIRST TIME
When running the chlorinator for the rst time only, you’ll be prompted to select the interface language, pool
size and current time. The following screens will be presented to you in sequence.
First set the interface language.
Then set your pool size.
Finally set the clock.
The chlorinator then returns to the default display.
Francais
Lang
Pool Size
20kl
Clock
12:00
AM
Boost Mode On
2:30PM
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FUNCTIONALITY OF YOUR CHLORINATOR
CELL OFF MODE
Pressing the Cell Off button turns the lter pump and chlorinator cell off. In this mode no chlorine will be
produced.
TIMER MODE
Pressing the Timer button starts timer operation. Timer mode automatically runs the chlorinator cell and
pump during the set timer periods. Make sure you have set up the timers before running in this mode (see
Setting the Timers below).
MANUAL MODE
Pressing the Manual / Boost Mode button once will run the chlorinator cell and pump independently of the
timer settings. When left in this mode, the chlorinator will run continuously.
BOOST MODE
You can choose the Boost Mode by pressing the Manual / Boost Mode button twice. This will run the unit at
100% of the pool size maximum output for a 24 hour period before reverting back to either Timer or Manual
mode operation. When in Boost Mode the LCD display screen will say Boost Mode On. The Manual Mode
LED lamp will ash during the 24 hour Boost period.
CELL PRODUCTION
Pressing the Cell Production button allows you to control the rate of chlorine production over the daily run
time (ltration period). Pressing the up and down buttons will change the output in 1% increments. Holding
either button down will change the output in 10% increments. The lowest allowed output is 5%, although 0%
can be selected to run the pump (with the cell off) if extended ltering times are required.
Refer to the Chlorine Production section for important information on how to maintain your chlorine levels.
Boost Mode On
2:30PM
Output
100%
Note: You can go back to either Manual or Timer mode at anytime by pressing the desired
function button.
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FUNCTIONALITY OF YOUR CHLORINATOR (CONT)
POOL SIZE / LANGUAGE
Pressing the Pool Size/Language button once allows you to set the pool size. Pool size is adjusted via the
up & down buttons. Pressing both the up & down buttons simultaneously will change the display between kL
(thousands of litres) and kgal (thousands of US gallons). Pressing the up and down buttons will change the
pool size in increments of 1kL (0.26kgal). Pressing and holding either button down will change the pool size
in 10kL increments. The minimum pool size is 5kL (1.3kgal) and the maximum pool size is 125kL (33.0kgal).
If you are using the chlorinator on an even larger pool, please set the pool size to the maximum and refer to
the instructions in the Chlorine Production section.
LANGUAGE
You can choose the message display language by pressing the Pool Size/Language button twice. Then
select your desired language by cycling through the languages displayed using the up and down buttons.
The available languages are English, Français, Español, Slovenský, Deutsche, Italiano, Português &
Nederlands.
Pool Size
5.3kgal
Pool Size
20kl
Francais
Lang
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FUNCTIONALITY OF YOUR CHLORINATOR (CONT)
BACKWASH FILTER
The backwash lter function is used when you need to backwash, rinse and clean your media lter to waste.
It runs the lter pump during back wash mode and reduces the chlorine output to 0%. The lter pump will run
for a maximum of 2 minutes on each cycle.
Step 1. Press the Backwash Filter button once, this will turn the chlorinator and lter pump off.
Step 2. The LCD display screen will show Change Valve. Turn your media lter valve to the Backwash
position.
Step 3. Press the Backwash button again this will start the lter pump. The LCD display will show Pump
Running. After 2 minutes the lter pump will switch off. The LCD display screen will show Change
Valve. (If a further 2 minute backwash cycle time is needed, repeat Step 3 and press the Backwash
Filter button again).
Step 4. Once the lter pump is off, adjust the media lter valve to the Rinse position and press the
Backwash Filter button again. The LCD display screen will show Pump Running. After 2 minutes
the lter pump will switch off. The LCD display screen will show Change Valve. (If a further 2 minute
rinse cycle time is needed, repeat Step 4 and press the Backwash Filter button again).
Step 5. Once the pump is off and you have completed the backwash cleaning cycle, turn your media lter
valve back to the Normal lter operating position.
Step 6. Press the Manual or Timer Mode function button to return to normal operation. This will turn the
chlorinator and lter pump back on.
Change Valve
4:00PM
Pump Running
4:05PM
Note: During this process the Cell Off, Timer & Manual Mode LED lamps will ash
simultaneously to worn the end user. Steps (1, 2, 3 & 5) can also be used for backwashing
excess water to waste.
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FUNCTIONALITY OF YOUR CHLORINATOR (CONT)
COVER MODE
For applying a Manual Pool Cover
Manual Cover Mode function reduces the chlorine output to 20%, when pressed/activated.
After applying your pool cover press the Cover Mode button. The LCD display screen will say Cover on Man.
The LED lamp to which the chlorinator was in prior to selecting Cover Mode (i.e.: Manual or Timer Mode)
will ash.
After removing your pool cover, switch off Cover Mode by pressing either the Timer or Manual mode buttons.
For Automatic and Motorised Pool Covers
If an automatic and motorised pool cover is tted to the pool and wired via a micro switch to the terminal
block provided in the back of the chlorinator unit, the chlorinator will automatically reduce the chlorine output
to 20%. Once the pool cover is applied and the micro switch is activated, the LCD display screen will display
Cover on Auto. It will continue to operate in this mode until the pool cover is removed. The corresponding
LED lamp to which the chlorinator was in prior to activation will ash. When the automatic pool cover is
removed the Cover on Auto message in the LCD display screen will disappear.
Cover on Man
1:30
aM
Cover on Auto
11:30PM
Note: When Cover Mode is selected, the chlorinator will continue to operate in Timer or Manual
mode at only 20% output.
Note: If the automatic pool cover feature is on, Manual Cover Mode will be disabled.
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FUNCTIONALITY OF YOUR CHLORINATOR (CONT)
SETTING THE CLOCK
Pressing the Clock button will allow you to set the real time clock. Press the up and down buttons to change
the time by 1 minute. Holding either button down will change the time in 10 minute increments. The clock will
begin to run when you exit this display.
You can switch between 12 & 24 hour time by pressing the up and down buttons simultaneously. The mode
you select will be used wherever the time is indicated on the display.
SETTING THE TIMERS
Your chlorinator features two adjustable timers for automatic chlorination of your pool during the day. As the
chlorinator cell can only operate while your ltration pump is running you need to ensure that the total daily
run time will circulate all of the pool water volume through your lter at least once per day.
In addition to the ltration requirements the water temperature, numbers of bathers using the pool and
amount of sunlight exposure can all affect the minimum daily run time. Please refer to the Chlorine
Production section for more details.
Timer 1
Press Timer 1 button once, Timer 1 Start will appear on the LCD display screen. This will default to 7am or
(0700). Adjust operating time using the up & down arrows. Press Timer 1 again, Timer 1 End will appear
on the LCD display screen. This will default to 11am or (1100). Adjust operating time using the up & down
arrows. To complete press any of the function buttons.
Timer 2
Press Timer 2 button once, Timer 2 Start will appear on the LCD display screen. This will default to 1pm or
(1300). Adjust operating time using the up & down arrows. Press Timer 2 again, Timer 2 End will appear on
the LCD display screen. This will default to 5pm or (1700). Adjust operating time using the up & down arrows.
To complete press any of the function buttons. Note: If you wish to turn Timer 2 ON or OFF, press the up
& down arrows simultaniously to deactivate or activate the Timer 2 function.
Clock
12:30
aM
Clock
0:00
Timer 2 Start
1:00pm
Timer 2 End
5:00pm
Timer 1 Start
7.00
AM
Timer 1 End
11.00
AM
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DAY TO DAY OPERATION
Please observe the following in order to keep your chlorinator running efciently and maintain unit life.
Free Chlorine
(ppm)
pH Total Alkalinity
(ppm)
Calcium
Hardness (ppm)
Stabiliser (ppm) Salt Level
(ppm)
Ideal reading: 1 - 3 7.2 - 7.6 80 - 120 Concrete/Tiled
Pools: 200-275
Other Surfaces:
100-225
30 - 50 > 4000
To increase: Increase output
of chlorinator,
add chlorine or
increase ltration
time
Add Sodium
Carbonate
(soda ash)
Add Sodium
Bicarbonate
(baking soda)
Add Calcium
Chloride
Add Cyanuric
Acid
Add Salt
To decrease: Decrease output
of chlorinator or
reduce ltration
time
Add
Hydrochloric
(Muriatic) Acid
Add
Hydrochloric
(Muriatic) Acid
Partially drain &
rell pool with
lower hardness
water to dilute
Partially drain
& rell pool to
dilute
Partially drain
& rell pool to
dilute
Testing freq: Daily Weekly Weekly Weekly Weekly Weekly
FREE CHLORINE
Free chlorine is the single most important factor in pool water sanitisation. It represents the amount of
disinfecting chlorine available to keep your pool sanitary and should be tested daily using a DPD test kit or
similar. It is recommended that you keep the level of free chlorine in your pool between 1 and 3 ppm.
Free chlorine is consumed by sunlight and by breaking down organic material in your pool. The level which
you need to maintain depends on how often your pool is used. That is, if your pool is used regularly by many
bathers a higher free chlorine level will need to be maintained. If your water starts looking dull or slightly
cloudy try using a higher free chlorine level. It is important that you do not allow free chlorine to become too
low, otherwise you run the risk of algae growth and the pool may become unsafe to swim in.
STABILISER (OUTDOOR POOLS ONLY)
The importance of pool stabiliser (cyanuric acid) cannot be overemphasised. It is essential in helping to
retain chlorine in your pool. Chlorine is rapidly dissipated by sunlight and the use of stabiliser will reduce this
loss substantially. Without stabiliser, it may be necessary to run the chlorinator for up to three times as long.
Measure the stabiliser level by using an appropriate test kit. It should be between 30 to 50 ppm. If the pool
has never had stabiliser added, then 50 ppm should be added (500g per 10,000 litres, 1.1lbs per 2642gal of
water). Follow the directions provided by the chemical supplier for dosing instructions. Measure the stabiliser
level after backwashing and correct if necessary.
PH AND TOTAL ALKALINITY
A correct pH level must be maintained to prevent problems such as black spot, staining and cloudy water.
An incorrect pH level can damage the pool. Correct pH levels are as follows:
• Concrete & Tiled Pools: 7.4 - 7.6
• Other Surfaces: 7.2 - 7.6
If you allow the pH level to rise to 8.0 or above the chlorine required could be as much as three times the
normal amount due to the chlorine being less active at high pH levels. To lower the pH level, add hydrochloric
(muriatic) acid. To raise the pH level, add sodium carbonate (soda ash).
Total alkalinity should not be confused with pH, although the two are closely related. Total alkalinity
determines the speed and ease of pH change. Having the total alkalinity within the recommended values
buffers the pool water against rapid uctuations in pH. The ideal range is 80 to 120 ppm, or as recommended
by your pool professional. To lower the total alkalinity, add hydrochloric acid (a little at a time). To raise
the total alkalinity, add sodium bicarbonate (baking soda). Please handle acid with caution and follow the
chemical supplier’s instructions for dosing your pool with Acid.
You should use a test kit which includes a test for total alkalinity. Low total alkalinity can cause unstable pH
levels, which can cause staining, etching and corrosion of metals. High total alkalinity will cause consistently
high pH levels and increase cell scaling.
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CALCIUM HARDNESS
Calcium hardness refers to the amount of mineral calcium dissolved in your water. Water with low calcium
levels will tend to dissolve calcium out of plaster, pebble, tile, stone and concrete nished pool surfaces.
Water with high calcium levels can cause scale to form on pool surfaces and on your chlorinator cell. These
problems can be prevented by maintaining your calcium hardness level at 200 to 275 ppm for concrete
& tiled pools and 100 to 225 ppm for other inert surfaces. Calcium hardness can be increased by adding
calcium chloride and lowered by partially draining and relling the pool with low hardness fresh water.
SALT
Salt is the essential element by which your chlorinator operates. Insufcient salt means insufcient chlorine
production; this simple rule governs the total operation of your ProMatic. A minimum salt level of 4000 ppm is
required at all times.
RECOMMENDED SALT LEVEL RANGE: 4000 - 6000ppm
Salt is not used up in the process of producing chlorine or by evaporation. Salt is only lost through
backwashing, splash-out, overow or leakage from the pool or plumbing. Heavy rains can also rapidly dilute
the salt solution in your pool. Cold pool water has a lower conductivity which reduces the ability of the cell to
carry electrical current and may lead to a reduction in chorine output, so a higher salt level may be required
in these conditions.
Your chlorinator has a built in cell output reduction and warning system which will minimise the damage
resulting from insufcient salt levels. However, continuously running the chlorinator under low salt conditions
can damage the coating on the cell plates and is not covered under warranty. Please ensure that adequate
salt levels are maintained all year round.
As the cell reaches the end of its life the electrical current draw will drop resulting in a low salt warning, C2
Error Code, (even if the salt level is above the recommended minimum). To keep the cell operating you will
need to increase the salt level. However, there will come a time when the cell will not respond to extra salt
and replacement will be required.
PHOSPHATES
Phosphates can enter your pool water from various sources such as fertilisers and ground water runoff.
They can make algae control more difcult and increase the amount of sanitiser required. If you are having
trouble controlling algae and maintaining an adequate free chlorine level, despite the pool water being
correctly balanced, a test for phosphates may be benecial. If phosphate levels are above 1 ppm (1000 ppb)
the pool should be treated with a phosphate precipitating product or, in severe cases, the pool water should
be drained and relled with fresh water until the phosphate level has been reduced below 300 ppb.
MANUAL CLEANING YOUR CELL
In hard water environments it may be necessary to manually clean the cell. For this a blanking cap (Davey
part Q2358BK) will need to be used and purchased from your Davey Dealer or agent. To clean the cell
disconnect your chlorinator from power, close any isolation valves and remove your chlorinator from the pool
return line by undoing the unions (taking care not to lose the o-rings). Take the blanking cap and screw it
down tightly so that it blocks the end port.
Add one part hydrochloric acid to ten parts water in a suitable container. Alternatively, a commercial cell
cleaning solution may be used. NEVER use concentrated acid to clean your cell. Place the chlorinator on a
suitable surface that allows easy access to the side port such that the solution can be poured safely into the
cell. Be careful not to splash the solution. Fill until the cell plates are completely covered. Take care when doing
this as the solution can foam and create a spill which must be cleaned up by dilution. Once all the scale has
dissolved empty the cell appropriately and then rinse it out with a hose before undoing the blanking cap.
Note: In areas with hard water, your chlorinator may need occasional manual cleaning
WARNING:
Some people recommend that you put salt directly in the skimmer box. This is a very poor practice as it
allows very high concentrations of salt to be passed through your ltration and other pool equipment.
WARNING:
Follow safety instructions provided with the Hydrochloric Acid or cleaning solution. When
handling Hydrochloric Acid, the use of eye protection, mask and gloves are highly recommended.
Extreme cautions should be taken whenever handling Hydrochloric Acid or Cell Cleaning Solution.
IMPORTANT:
KEEP BARE HANDS AWAY FROM POOL ACID AND ALWAYS USE CAUTION WHEN HANDLING
POOL CHEMICALS.
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CHLORINE PRODUCTION
Your chlorinator can produce up to a maximum of 24 grams - (0.0529 lbs) model (DAMC24G) per hour in
pool water with a salt level greater than 4000 ppm (and can even run in sea water). It must be run daily to
generate sufcient chlorine to sanitise the pool. During summer this will be for approximately eight hours
per day, preferably in two periods at morning and night. For outdoor pools night time is preferred because
chlorine dissipates rapidly in direct sunlight. If these times are observed, and the cell is functioning correctly,
your pool should have sufcient chlorine when tested in the morning.
CELL OUTPUT
Your chlorinator has been designed to take much of the guess work out of getting your sanitiser settings
right. Simply enter your pool size into the chlorinator and an optimised cell output (in grams per hour) will be
produced. For pools larger than 125kL (33.0kgal) please select the maximum pool size setting. As chlorine
demand is also strongly affected by water temperature, the chlorinator will monitor the water temperature
and automatically adjust the maximum output to suit over a 20 to 30°C range.
The following table illustrates the cell output (in grams of chlorine per hour) for a range of typical pool sizes
and water temperatures based on an eight hour run time.
Note: It is extremely important to enter your pool size correctly. Selecting too small a pool size could
mean consistently low chlorine levels.
For the chlorinator the output is limited to 24 grams per hour.
Pool Size (kL) 5 10 15 20 25 30 35 40 45 50 55 60 65
Cold < 20°C (68°F) 1.2 2.1 3.1 4.1 5.0 6.0 7.0 8.0 8.9 9.9 10.9 11.8 12.8
Temperate 25°C
(77°F)
1.9 3.5 5.1 6.6 8.2 9.8 11.4 13.0 14.6 16.2 17.8 19.4 21.0
Hot > 30°C (86°F) 2.6 4.8 7.0 9.2 11.4 13.7 15.9 18.1 20.3 22.5 24.0 X X
Pool Size (kL) 70 75 80 85 90 95 100 105 110 115 120 125 130
Cold < 20°C (68°F) 13.8 14.8 15.7 16.7 17.7 18.6 19.6 20.6 21.6 22.5 23.5 24.0 X
Temperate 25°C
(77°F)
22.5 24.0 X X X X X X X X X X X
For large pools where X is listed in the above table, the chlorine demand will require the daily run time to be
longer than eight hours. The following table illustrates the estimated daily run time required (in hours) for
large pools with cell production set to 100%.
Pool Size (kL) 60 70 80 90 100 11 0 120 130 140 150 160 170
Cold < 20°C
(68°F)
8 8 8 8 8 8 8 8.5 9.1 9.7 10.3 10.9
Temperate 25°C
(77°F)
8 8 8 8.5 9.4 10.2 11.0 11.9 12.7 13.5 14.4 15.2
Hot > 30°C (86°F) 8 8.9 10.0 11.1 12.2 13.3 14.4 15.4 16.5 17.6 18.7 19.8
Pool Size (kL) 180 190 200 210 220 230 240 250 260 270 280 290
Cold < 20°C
(68°F)
11.5 12.1 12.6 13.2 13.8 14.4 15.0 15.6 16.2 16.8 17.4 18.0
Temperate 25°C
(77°F)
16.0 16.9 17.7 18.5 19.4 20.2 21.0 21.9 22.7 23.5 X X
Hot > 30°C (86°F) 20.9 21.9 23.0 X X X X X X X X X
Pool Size (kL) 300 310 320 330 340 350 360 370 380 390 400 410
Cold < 20°C
(68°F)
18.6 19.2 19.8 20.4 21.0 21.6 22.2 22.8 23.4 24 X X
FOR POOLS WHERE X IS LISTED IN THE ABOVE TABLE, CHLORINE DEMAND EXCEEDS THE CAPACITY OF THIS MODEL AND
EITHER A HIGHER OUTPUT CHLORINATOR OR MULTIPLE CHLORINATORS SHOULD BE MANIFOLDED AND FITTED.
Page 22
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Note: Your ProMatic chlorination cell guarantee is for a set number of hours (10,000) running the
cell, which is monitored by your chlorinator. For typical installations with a run time of eight hours
per day this will extend to approximately three (3) years, however longer run times will reduce the
expected life of the cell.
DAILY RUN TIME
As chlorination can only occur while your ltration pump is running, you need to ensure that the total pump
run time is long enough to circulate all of the water in your pool through the lter at least once per day.
Take for example, a 50 kilolitre pool running with a 250 litre per minute pump. 50,000 ÷ 250 = 200 minutes.
That means a minimum run time of 3 hours and 20 minutes per day.
Sunlight exposure and water temperature will also greatly affect how long your chlorinator needs to be run
each day. During summer we recommend that you run your chlorinator for eight hours per day, whereas
during winter approximately four to six hours should provide enough chlorine. Without sufcient ltration and
chlorination, your pool will never function correctly. In extremely hot weather or during periods when several
bathers are using the pool, the running time may need to be extended or the cell production percentage
increased.
After testing your pool water you may nd your chlorine level to be too high, that is, greater than 3 ppm.
To determine if this is the case, run the chlorinator for the suggested run time and test your pool water on
the morning after operation. If your chlorine test shows a high level of chlorine, you can reduce the cell
production percentage or alternatively reduce the run time. Test your chlorine level again the following
morning at around the same time. If your chlorine level is still high, repeat the above process until the correct
level is obtained, ensuring that your run time is still long enough to lter all of the pool water within a 24 hour
period. If the level is too low either increase the cell production percentage or set a longer run time.
For variable speed and low speed pumps the run time will have to be longer in order to ensure all of the pool
water is ltered correctly. In such cases the cell production percentage should be set quite low. Harsh local
conditions such as leaf litter, trafc pollution or windborne dust may also require different running times, in
which case seek advice from your pool shop. Always run the chlorinator when swimming in the pool.
SHOCK TREATMENT
Shock treatment refers to the addition of an oxidising chemical to the pool in order to destroy the
contaminants that have bonded with the free chlorine, known as combined chlorine or chloramines.
Chloramines are what produce a strong “chlorine smell” and can cause irritation to the skin and eyes of
bathers.
A proven way to eliminate chloramines is super chlorination. This involves raising the free chlorine level
in your pool to ten times the combined chlorine level. For example, if the water has 0.5 ppm of combined
chlorine, you will need to add 5 ppm of free chlorine to destroy all of the combined chlorine. To do this, either
run the chlorinator for an extended period at a cell production of 100% or add either liquid or granulated
chlorine to your pool.
CHLORINE TYPES
Many chlorinator manufacturers calibrate their units to compare with 65% granulated chlorine, making it
necessary to adjust their readings to a lower level in order to determine true chlorine production. The cell
production percentage on your chlorinator is expressed as 100% chlorine. The comparison table below
shows the performance of your chlorinator with reference to the available types of chlorine used to sanitise
pools.
ProMatic 24
Maximum Production of 100% Cl 24g/h (0.0529 lbs)
Equivalent in 65% Granulated Cl 37g/h (0.0815 lbs)
Equivalent in Liquid NaOCl (12%) 200mL/h (0.2113 quarts/h)
100% Cl Produced over 8 Hours 192g (0.423 lbs)
Equivalent in 65% Granulated Cl 296g (0.652 lbs)
Equivalent in Liquid NaOCl (12%) 1600mL (1.690 quarts)
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TROUBLESHOOTING
If the chlorinator detects any problems during operation a message will be displayed on the LCD panel and
the backlight will ash
The following is a list of potential troubleshooting issues.
Error Message Problem Action
F1 There has been a fault with the power supply. Call Davey
F2 Gas build up has been detected or there is insufcient
ow through the cell. Cell and pump have shut down.
Check that the valves are open to allow ow through
the cell. If using a variable speed pump, ensure that
the orientation and minimum ow requirements are
met. Inspect the pump and pipes for blockage or
damage. Check that ow is sufcient to ll the entire
cell with water. If all of the above are ne press the
manual or timer mode buttons to resume chlorination.
If this problem occurs frequently please contact your
dealer for service.
F3 There has been a fault with the power supply during
power up.
Call Davey
F4 There has been a fault with the power supply. Restart the unit, if this problem reoccurs, call Davey
F5 The power supply has overheated and the cell and
pump have shut down.
Ensure that the chlorinator is mounted in a well
ventilated and shaded location. Allow some time for the
unit to cool down before pressing the manual or timer
mode buttons to resume chlorination.
C1 Chlorination has stopped because of low water ow. Check that the valves are open to allow ow through
the cell. If using a variable speed pump, ensure that
the orientation and minimum ow requirements are
met. Inspect the pump and pipes for blockage or
damage. Check that ow is sufcient to ll the entire
cell with water. If all of the above are ne press the
manual or timer mode buttons to resume chlorination.
If this problem occurs frequently please contact your
dealer for service.
C2 Chlorine output is reduced due to low salt levels in the
pool or low water temperature
Test salt levels in the pool so that the water TDS is
above 4000 ppm. Ensure the cell is full and pump
primed before restarting chlorination. If this fault still
occurs the cell may need to be cleaned with diluted
hydrochloric acid. If this message continues to occur
the cell may have reached the end of its life.
C3 The temperature of the pool or spa water is above
40°C (104°F). Chlorination has ceased.
The unit will begin chlorinating again when the water
temperature is below 40°C (104°F).
Call Davey
F1
Check Flow
C1
Refer Manual
F5
or or
Page 24
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TROUBLESHOOTING (CONT)
Other Actions for troubleshooting
Problem Action
Chlorine level is low. Check the following:
• Media Filter needs backwashing
• Cell production set too low
• Pool stabiliser too low
• pH too high
• Salt level too low
• Pool size set too low
• Chlorinator run time too low
No chlorine production. Check the following:
• Mains power switched on
• Cell production is set above 0%
• Not in cell off mode
• Not in timer inactive period
• Filter needs backwashing
• Pump not plugged in or faulty
• Another fault has stopped chlorination
Display is on but not responding. Restart the unit, if this problem reoccurs please contact your dealer for service.
Display is not turning on. Check mains power. In hot climates the display may have overheated, allow it to cool down
before reapplying power. If this problem reoccurs please contact your dealer for service.
Chlorinator does not detect when the
pool cover micro switch is closed.
Check micro switch is correctly wired across the pool blanket pins of the terminal block.
Ensure the micro switch is a normally open type and is connected using adequate gauge
wires of minimal length.
Page 25
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GENERAL INFORMATION
Common Terms
Algae Microscopic forms of plant life which enter the pool by rain, wind and dust. There are numerous
varieties; some are free oating whilst others grow on walls and in cracks and come in different
colours. Some are more resistant to chemical treatment than others.
Bacteria The germs that contaminate your pool. Introduced by swimmers, dust, rain and other elements.
Balanced Water The correct ratios of mineral content and pH that prevent pool water from becoming corrosive or
scale forming.
Chloramines Compounds formed when chlorine combines with nitrogen from urine, perspiration, or other
external elements. Chloramines can cause eye and skin irritation, as well as producing unpleasant
odours.
Chlorine Demand The amount of chlorine required to destroy germs, algae and other contaminants in the pool.
Chlorine Residual The amount of chlorine remaining after chlorine demand has been satised. This is the reading
obtained with your test kit.
Stabiliser/Cyanuric Acid Also known as stabiliser or conditioner. It reduces dissipation of chlorine by direct sunlight.
Liquid Acid Chemical used to reduce the pH/total alkalinity in the pool water and for cleaning chlorinator cells.
ppb An abbreviation for parts per billion (1000 ppb = 1 ppm).
ppm An abbreviation for parts per million (1 ppm = 1mg/L).
Algaecides Do Not use copper based Algaecides in your pool or spa water
Page 26
26
35mm
(1 3/8”)
80mm
(3
5
/32”)
Page 27
27
NOTES:
Page 28
28
Davey® Repair or Replacement Guarantee
In the unlikely event in Australia or New Zealand that this Davey product develops any malfunction within
warranty periods beginning from the date of original purchase due to faulty materials or manufacture, Davey
will at our option repair or replace it for you free of charge, subject to the conditions below.
Should you experience any difculties with your Davey product, we suggest in the rst instance that you
contact the Davey Dealer from which you purchased the Davey product. Alternatively you can phone our
Customer Service line on 1300 367 866 in Australia, or 0800 654 333 in New Zealand, or send a written
letter to Davey at the address listed below. On receipt of your claim, Davey will seek to resolve your
difculties or, if the product is faulty or defective, advise you on how to have your Davey product repaired,
obtain a replacement or a refund.
Your Davey Guarantee naturally does not cover normal wear or tear, replacement of product consumables
(i.e. seals, bearings or capacitors), loss or damage resulting from misuse or negligent handling, improper
use for which the product was not designed or advertised, failure to properly follow the provided installation
and operating instructions, failure to carry out maintenance, corrosive or abrasive water or other liquid,
lightning or high voltage spikes or unauthorized persons attempting repairs. Where applicable, your Davey
product must only be connected to the voltage shown on the nameplate.
Your Davey Guarantee does not cover freight or any other costs incurred in making a claim. Please retain
your receipt as proof of purchase; you MUST provide evidence of the date of original purchase when
claiming under the Davey Guarantee.
Davey shall not be liable for any loss of prots or any consequential, indirect or special loss, damage or
injury of any kind whatsoever arising directly or indirectly from Davey products. This limitation does not
apply to any liability of Davey for failure to comply with a consumer guarantee applicable to your Davey
product under the Australian or New Zealand legislation and does not affect any rights or remedies that may
be available to you under the Australian or New Zealand Consumer Legislation.
In Australia, you are entitled to a replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if
the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Should your Davey product require repair or service after the guarantee period; contact your nearest Davey
Dealer or phone the Davey Support Centre on the number listed below.
For a complete list of Davey Dealers visit our website (davey.com.au) or call:
* Installation and operating instructions are included with the product when purchased new.
They may also be found on our website.
AUSTRALIA
Davey Support Centre
6 Lakeview Drive,
Scoresby, Australia 3179
Ph: 1300 232 839
Fax: 1300 369 119
Website: davey.com.au
Davey Water Products Pty Ltd
Member of the GUD Group
ABN 18 066 327 517
NEW ZEALAND
Davey Support Centre
7 Rockridge Avenue,
Penrose, Auckland 1061
Ph: 0800 654 333
Fax: 09 527 7654
Website: daveynz.co.nz
™ Davey is a trademark of Davey Water Products Pty Ltd.
© Davey Water Products Pty Ltd 2014.
Davey Guarantee Period
Chlorination Cell – Three (3) Years or 10,000 operating hours
(whichever comes rst), 2 Years all other parts & 1 Year Labour
P/N 402147
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