DATECS
USER'S
MANUAL
ESC/POS
Thermal Printer
EP-2000
We wish you a pleasant work
with EP-2000!
The information contained in this document is subject to change without prior notice.
All rights reserved. Any mechanical, electrical or electronic reproduction
or adaptation of the information in this document
without prior written permission from DATECS Ltd. is prohibited
1784 Sofia, Bulgaria, 115A Tzarigradsko shosse blvd.
Tel.: +359 2/8165 500, 8165 501, 8165 506, 8165 511; Fax: +359 2/8165 510
Е-mail: sales@datecs.bg
Version:
may 2010 г.
C O N T E N T S
DATECS
ЕP-2000
3
Introduction
Main features
........................................................................................................................
4
1. Technical Specifications
..................................................................................................
5
2. Safety Instructions
..............................................................................................................
7
3. Confirmation of Carton Contents
..................................................................................
9
4. Part Names and Functions
External views and dimentions
.......................................................................................
10
Front view/rear view
...........................................................................................................
10
Printer inside
......................................................................................................................
11
Operation panel
..................................................................................................................
12
ON/OFF switch and FEED button
.....................................................................................
12
LEDS
....................................................................................................................................
13
5. Setup
Installing the printer
...........................................................................................................
14
Printer Configuration
.........................................................................................................
15
Memory Switches Setup
....................................................................................................
16
Adjusting the paper near-end sensor
.............................................................................
17
Loading Drivers for ЕP-2000
.............................................................................................
17
Loading Paper
....................................................................................................................
18
SELF TEST Printing
...........................................................................................................
19
6. Troubleshooting
.................................................................................................................
21
7. List of Commands for ESC/POS mode
.....................................................................
22
I N T R O D U C T I O N
4
DATECS
ЕP-2000
Main Features
DATECS EP-2000
is a ESC/POS thermal printer with 3-inch wide printing mechanism. It
is designed for use with a broad array of terminal equipment, including data, POS and
kitchen terminals. With extensive features, it can be used in a wide range of applications.
Printer can quickly and easily print text and/or graphics, depending on customer’s needs
– barcodes, logo, etc.
Features:
– Compact, easy-to-use universal design;
– High speed (220 mm/s) printing;
– Low noise;
– Easy paper-loading;
– Can be used with 2 types of thermal paper – 78 mm or 58 mm wide;
– Serial RS232 and USB interfaces;
– Built -in cash drawer and external display interfaces;
– Auto cutter mechanism;
– Paper near-end sensors;
– Supports protocol for POS and BARCODE;
– Capable of printing alpha-numeric and graphical data;
– ERROR indication is available with LED or buzzer;
Technical Specifications
5
1
DATECS
ЕP-2000
Parameter
Description
Printing
Printing Method Line thermal dot printing method
Resolution 203 dpi (8 x 8 точки/mm)
Dot pitch
Horizontal – 0.125 mm (8 dot/mm)
Vertical – 0.125 mm (8 dot/mm)
Max. Print Width 72 mm / 576 dots per line
Number of characters
per line
48 – for fonts А and С
64 – for fonts B and D
Paper Feed System Step
Printing Speed (Max) 220 mm/s (1760 dots/s)
Шрифтове
Resident Fonts Font А: 12 х 24 dots (48 char./ line);
Font B: 9 х 16 dots (64 char./line);
Loadable Font C: 12 х 24 dots (48 char./line);
Font D: 9 х 16 dots (64 char./line);
Paper widith, mm 80 or 58
Diameter, mm up to 102
Media:
Roll Thermal Paper
Paper thickness, mm
65–85
Resident
Barcodes
1D
EAN 13
EAN 8
UPC A
UPC E
Codabar
Code 39
Code 128
2D PDF417, QR code
Logo Registration
1 Black & White Size: 576 x 248 dots
Interfaces
Serial
USB
LAN
RS232 C – max. 115200 bps
USB v 1.1, compatible with 2.0
100 Mbps (100 BASE-TX)
Technical Specifications
6
1
DATECS
ЕP-2000
Parameter
Description
Emulation
ESC/POS Continuous paper Mode
Input Buffer
131 072 bytes
Power consumption
∼
48 W (in normal printing)
Built-in AC adapter
Model:
Input:
Output:
Citizen 35АD1
AC 100 – 240 V, 1,3 A, 50/60 Hz
DC 24 V, 1,9 A
Operation
switches
FEED
button
Switch
ON/OFF
Paper feed, Self test, Dump Mode
Switch On/Switch OFF
Power Switch ON/OFF
Weight
Without paper:
∼
2 kg
Dimensions (mm)
147 (W) X 207 (D) Х 147 (H)
Environment
Operating temperature
conditions:
Storage temperature
conditions:
Temperature from 0оС to 40оС
Humidity from 35% RH to 85% RH
Temperature from -20оС to 60оС
Humidity from 10% RH tо 90% RH
Reliability
Printing Head:
Auto cutter life:
150 km paper long
2 million cuts
(at normal temperature/humidity/with recommended paper used)
Cables
Power cable
RS-232 interface cable
Safety Instructions
7
2
DATECS
ЕP-2000
SAFETY INSTRUCTIONS
which must be strictly observed!
● Do not use or store the printer in places where it will be exposed to: direct
sunlight; chemical reactions in laboratory; airborne oil, steel particies or
dust.
● Do not place any objects on the printer.
Be car
eful when moving or carrying
the
printer. Dr
opping
the
printer may
cause injury or pr
operty
damage.
The printer must be operated horizontally
only.
● Do not dr
op or
put for
eign matter such as c
lips and pins into the
printer.
This may
cause pr
oblems.
● Do not spill drinks such as tea, coffee and juice on the printer or spray
insecticide on the printer. If drink or water is spilled, first be sure to turn the
power off and then consult our service personnel.
●
When cleaning
the surface o
f the p
rinter case,
do not use the
cloth that is
soaked in thinner, trichloroeth
ylene, benzine, ket
one or similar chemicals.
●
Operate the
control panel pr
operly. A car
ele
ss, r
ough handling may
cause
problems or malfunction.
Do not use such sharp-edged t
ool as a
ballpoint
pen
for operation.
●
When printer trouble occurs, do not try to
dissemble it. Inst
ead, consult
our
service per
sonnel.
● Do not disassemble or modify the printer.
● Clean regularly print head paper dust and other impurities using a soft cloth
soaked in ethyl alcohol.
Warning
Indicates a situation, which if was not observed
and handled properly, could result in serious
injury.
Warning
Safety Instructions
8
2
DATECS
ЕP-2000
DATECS
NOTICE
● Before use, be sure to read this manual. And keep it handy for reference when
needed.
●
DATECS
reserves the right to change the content of this manual without prior notice.
● Repr
oduction, transfer, or transmission of
the
cont
ents of this
manual without prior
consent is strictl
y pr
ohibit
ed.
●
DATECS
is not liable
for any problems resulting
from the
use of
optional products and
consumable supplies other than
the designated products
cont
ained her
ein.
● Do not handle, disa
ssemble or r
epair
the
parts other than those specified in
this
manual.
●
DATECS is not
liable for any
damage caused
by
user's err
oneous use of
the
printer
and
inadequate en
vironment.
● Data re
siding in
the
printer is temporary.
Therefore,
all data will be lost if
power is
lost.
DATECS
is not liable for any damage or loss of pr
ofits
caused by data loss due to
failures,
r
epairs,
inspections, e
tc.
●
Please cont
act us if there are any
mist
akes or
ambiguities within this
manual.
We would be grateful!
Confirmation of Carton Contents
9
3
DATECS
ЕP-2000
When unpacking the printer, check carefully that the following accessories are included in the
carton:
Item Part Name
1
EP-2000 Thermal printer
2
AC power cord
3 RS232 Interface cable
4
1 Test Roll of thermal paper
5
User's Manual
6 EP-2000 Drivers
7 Partition for 58/60 mm paper rolls
Because of the continually evolving Drivers & SDK to support new mobile devices,
Drivers & SDK are distributed online andis available for download at our website
indicated below:
http://datecs.bg/support.php?cat=4&soft=1#1
Part Names and Functions
10
4
DATECS
ЕP-2000
External view and dimentions
Front view / rear view
ON/OFF
power switch
Operation panel
Printer cover
Cover open button
Connectors
1
2
4
3
5
Front view
Rear view
Части на принтера и тех
ните функции
11
DATECS
ЕP-2000
Printer inside
Printing (thermal head)
Auto cutter
Paper near-end sensor
Paper end sensor
Paper feed roller
Connectors
1. LAN
2. RS232
3. Display
4. USB
5. Drawer
1
2
4
3
5
2 1 3
4 5
Part Names and Functions
12
4
DATECS
ЕP-2000
Opertion panel
POWER
Led
It flashes in
green
when the printer power
is on, not lit – when the printer power is
off
.
May blink in special modes or in case
of error (see LEDS section).
FEED
button
Mainly it is used for feeding the paper.
There are another functions, set by firmware,
described in section
ON/OFF
switch and
FEED
button functions.
ERROR
LED
Indicates paper end or other cases of error – flashes or blinks.
The interval lenght of blinking represents the type of error.
ON/OFF switch and FEED button functions
Functions
ON/OFF
1.
Switch ON / Switch
OFF
the printer.
1.
Pressing LF button – feeding the media while the button is pressed, after
releasing the button the feeding stops.
After ~ 0.5 sec
and after the 1-beep
SHORT
SELF TESTprint
After ~ 2.5 sec
and after the 2-beep
Hex DUMP mode
After ~ 4.5 sec
and after the 3-beep
LONG
SELF TEST
print
FEED
2.
Push and Hold
while Power ON –
Release after the number
of beeps:
After ~ 6.5 sec
and after the 4-beep
Entering hardware setup
mode (hardware menu).
After ~ 8.5 sec
and after the 5-beep
4-tone beep
Program mode –
loading
the firmware
3
Pressing
FЕЕD
button in hardware setup mode confirms the changes
(YES)
.
1
2
3
Part Names and Functions
13
DATECS
ЕP-2000
LEDS
LEDS Function
POWER,
ERROR
1. POWER
flashes in
green
– the printer power is on
2. POWER, ERROR
are not lit – the printer power is
off
.
3.
Changing
POWER – Green, ERROR – red
– the printer thermal head
is overheat. The printer stops printing. When the printer head temperature
returns to normal the
POWER
flashes
green
and the printer continues to
print.
4.
When switching ON the printer, while the
FEED
button is pressed,
POWER – Green, ERROR – red
flashes are rotated after every beep (up
to the fifth).
Depending on how long the
FEED
button is pressed the printer behavior
is as described above in the section
ON/OFF switch and FEED button
functions
.
5. ERROR LED
is permanently lit
red
– end of the paper or paper out;
After the loading a new paper roll and pressing
FEED
button, the
POWER
LED
flashes
green
and the printer is ready to print.
Setup
14
5
DATECS
ЕP-2000
Installing the printer
The printer must be operated horizontally only. Do not operate vertically or install on a wall..
Connecting the AC power cord
Interfaces
AC inlet
AC power cord
RS 232
USB
LAN – 100 Mbps (100 BASE-TX)
Setup
15
DATECS
ЕP-2000
Printer Configuration
EP-2000 uses nonvoltatile memory for storing some of the printer default configuration. The
following table shows the available options:
Memory Switch
(see GS command)
1000000111000
BAUD RATE 115200 bps
PRINT DENSITY 100%
CHARACTER TABLE WESTERN (1252)
To change the settings:
1.
Switch OFF the printer.
2.
Switch ON the printer pressing
FEED
button.
POWER – green, ERROR – red,
are rotated after every beep.
3.
After the
4-th beep
(after about 6 сек.) and 2 short beeps, accompanied
by 2 LED blinking –
POWER – green, ERROR – red.
After releasing the
FEED
button in this printer state, the printer enters the hardware
setup mode (hardware menu) and prints the current settings.
4.
Follow the printer instruction to make the necesary changes.
Long pressing the
FEED
button
(YES)
– confirms changes.
Short pressing the
FEED
button
(No Changes)
– cancels changes.
Care must be taken when changing factory preset
configuration information.
To exit the hardware menu
switch off
the printer.
Setup
16
5
DATECS
ЕP-2000
Memory Switches Setup
EP-2000 has 13 memory switches, which have the following action:
Flag OFF ON
1
Power ON/OFF sound disabled Power ON/OFF sound enabled
2 CR
(ASCII code 13) is not executed
CR
is executed
LF
(ASCII code 10)
3 LF
(ASCII code 10) is executed
LF
(ASCII code 10) is not executed
4 LF
immediately after CR
as selected by flag 3
LF
immediately after
CR
is not executed
5
Default is
Font A
(12x24) Default is
Font B
(9x16)
6
Wide paper (78 mm) Thinner paper (58 mm)
7
Не се използва
8
Hardware flow control Xon/Xoff flow control
9
USB interface disabled USB interface enabled
10
USB is ALWAYS in DEVICE mode
11
Normal operation mode Protocol mode
12
Cutter enabled Cutter disabled
13
Default select printer Default select customer display
To change the settings:
1.
Изключете принтера.
2.
Switch ON the printer pressing
FEED
button.
POWER – green, ERROR – red,
are rotated after every beep.
3.
After the
4-th beep
(after about 6 сек.) and 2 short beeps,
accompanied by 2 LED blinking –
POWER – green, ERROR – red.
After releasing the
FEED
button in this printer state,
the printer enters the hardware setup mode (hardware menu)
and prints the current settings.
4
.
Follow the printer instruction
to make the necesary changes.
Care must be taken when
changing factory preset
Long pressing the
FEED
button
(YES)
– confirms changes.
Short pressing the
FEED
button
(No Changes)
– cancels changes.
Setup
17
DATECS
ЕP-2000
Adjusting the paper near-end sensor
1.
Lightly push in the paper near-end sensor unit
2.
Move the paper near-end sensor unit to the right and left while keeping to press it.
The sensor position is as shown below depending on the diameter of the roll paper
used.
Sensor
position
Roll paper diameter
at the detection of near-end (mm)
Outer core diameter
of roll paper used
1 22 18
2 25 22
3 29 25
4 34 32
Loading Drivers for ЕP-2000:
To print information from your device it is necessary to install ESC/POS drivers.
Current versions of application programs, drivers and SDK are distributed online and are
available for free download at the website, indicated below:
www.datecs.bg
Paper near-end
sensor unit
Setup
18
5
DATECS
ЕP-2000
Loading/Replacing the paper roll
EP-2000
uses a roll thermal paper for printing. The width and diameter of the paper roll are
specified in the printer's technical spesification.
EP-2000
uses a drop-and-load design making paper loading easy and trouble free. To load
paper, simply lift up the paper cover latch and drop in the new roll as shown in the steps
below.
1.
Lift the cover open button
2.
Open the printer cover.
3.
Insert a new paper roll.
The thermal roll must be placed as shown in the figure
on the right – the thermal surface of the media must be
faced to the thermal head.
4.
Close theprinter cover until aclick can be heard.
Be sure to pull at least 12 mm or more of media above the top
of the printer before closing.
The paper roll recomended
parameters
Max. paper width, mm 80/58
Max. print width, mm 72/52.5
Max. paper roll diameter, mm 102
Paper thickness, mm
65-85
Core outer diameter (D), mm
18 (for 65-75mm) / 32 (for 75-85mm)
Core inner diameter (d), mm
12 (for 65-75mm) / 25.4 (for 75-85mm)
Partition for paper roll
Put the partition for 58/60 mm paper roll cirrectly, as shown in the picture below.
partition
Setup
19
DATECS
ЕP-2000
SELF TEST printing
Short SELF TEST
Press and Hold the LF button, while Power On the printer. Release –
after ~ 0.5 sec
and after the 1-beep.
The printer will print a
Short Self Test
, which
contains information
about
priter cofiguration.
The
Short SELF TEST
looks as shown below:
Setup
20
5
DATECS
ЕP-2000
Long SELF TEST
Press and Hold the LF button, while Power On the printer. Release –
after ~ 4.5 sec
and after the 3-beep.
The printer will print a
Long Self Test
, which
contains
additional information about
:
– Rezident font sizes;
– Characters per line;
– Text formating;
– Rezident character set;
– Rezident barcode symbols;
A
Long SELF TEST
is shown in the image on the right:
Troubleshooting
21
6
DATECS
ЕP-2000
Troubleshooting
If you're having printing problem refer to the table below for possible causes:
№ Problem Possible Causes
1.
Paper feeds after
issuing a print job, but
no printed text vizible
on paper.
Thermal media is specially coated on outside of roll. Remove
paper roll and reload properly.
See section "Loading Paper" for details on loading paper.
Paper cover not installed properly. See section "Loading Paper"
for details on replacing paper cover.
2. POWER – Green
,
ERROR – red
are rotated
The printer thermal head is overheat.
When the printer head temperature returns to normal the
POWER
flashes
green
and the printer continues to print.
Paper cover not properly installed. See section on loading
paper.
3.
Printing is light
or missing only
on half of the print
width.
Mechanism jarred loose. Contact technical support.
4. ERROR LED
is
permanently lit
red
.
End of the paper or paper out;
After the loading a new paper roll and pressing
FEED
button,
the
POWER LED
flashes
green
and the printer is ready
to print.
List of Commands for ESC/POS Mode
22
7
DATECS
ЕP-2000
№ Command Description
1 BEL
Sounds the buzzer
2 HT
Horizontal Tab Command
3 LF
Printing а line and Paper Feeding command
4 FF
Printing and paper feeding to the black mark position
5 CR
The operation of the command depends on the state of the
configuration flags 2, 3 and 4
6 DC2 =
DC3 (Ruled line) commands sequence start
7
DC3 (
Sets the ruled line ON
8
DC3 +
Sets the ruled line off
9
DC3 -
Selects ruled line A
10
DC3 A
Selects ruled line B
11
DC3 B
Clears selected ruled line buffer
12
DC3 C
Sets a single dot in selected ruled line buffer
13
DC3 D
Ruled line pattern set
14
DC3 F
Ruled line line set
15
DC3 L
Selects ruled line combine mode
16
DC3 M
Ruled line 1 dot line print
17
DC3 P
Ruled line n dots line print
18
DC3 p
Ruled line image write
19
DC3 v
Canceling print data in page mode
20
CAN
Printing data in page mode
21
ESC FF
DC3 (Ruled line) commands sequence start
22 ESC RS
Sounds the buzzer
23 ESC SP
Setting character spacing
24 ESC #
Setting EURO symbol position
25 ESC $
Specifying the absolute horizontal position of printing
26 ESC %
Selecting/Canceling the printing of downloaded user character sets
27 ESC &
Selecting user character set
28 ESC !
Specifying printing mode of text data
29 ESC *
Printing graphical data
30 ESC -
Selecting/Canceling underlining
31 ESC .
Printing self test/diagnostic information
Списък на командите в ESC/POS
режим
23
DATECS
ЕP-2000
32 ESC 2
Specifying 1/6-inch line feed rate
33 ESC 3
Specifying line feed rate n/203 inches
34 ESC <
Changes print direction to opposite
35 ESC =
Data input control
36 ESC >
Selecting print diraction
37 ESC @
Initializing the printer
38 ESC D
Setting horizontal tab position
39 ESC E
Specifying/Canceling highlighting
40 ESC F
Filling or inverting the page area in page mode
41 ESC G
Specifying/Canceling highlighting
42 ESC I
Specifying/Canceling Italic print
43 ESC J
Printing and Paper feed n/203 inches
44 ESC L
Sellecting page mode
45 ESC N
Reading programmed serial number
46 ESC R
Selecting country
47 ESC S
Specifying speed (bps) of the serial port
48 ESC T
Printing short self test
49 ESC U
Selecting/Canceling underlined printing
50 ESC V
Selecting/Canceling printing 90°- right turned characters
51 ESC W
Defining the print area in page mode
52 ESC X
Specifying max printing speed
53 ESC Y
Selecting intensity level
54 ESC Z
Returning diagnostic information
55 ESC \
Specifying relative horizontal position
56 ESC ]
Loading the default settings stored in Flash memory
57 ESC ^
Saving current settings in Flash memory
58 ESC _
Loading factory settings
59 ESC `
Reading the Battery Voltage and Thermal head temperature
60 ESC a
Aligning the characters
61 ESC b
Increasing text line height
62 ESC c5
Enabling/Disabling the functioning of the button LF
63 ESC d
Printing and feeding paper by n- lines
Списък на командите в ESC/POS режим
24
7
DATECS
ЕP-2000
64 ESC f
Select symbol ‘0’ printing style
65 ESC i
Feeding paper backwards
66 ESC o
Temporarily feeding paper forward
67 ESC p
Generating a drawer pulse
68 ESC r
Full command for sounding buzzer
69 ESC s
Reading print settings
70 ESC u
Selecting code table
71 ESC v
Transmitting the printer status
72 ESC y LAN
Programming setting LAN
73 ESC {
Enabling/Canceling printing of 180° turned characters
74 GS FF
Printing in page mode and returning to standard mode
75 GS $
Specifying the absolute vertical position in page mode
76 GS )
Setting printer flags (memory switches)
77 GS *
Defining a Downloaded Bit Image (logo)
78 GS /
Printing a Downloaded Bit Image
79 GS :
Starting/ending macro definitions
80 GS B
Enabling/Disabling inverse printing (white on black)
81 GS C
Read the Real Time Clock
82 GS H
Selecting Printing position of HRI Code
83 GS L
Setting the left margin
84 GS Q
Printing 2-D barcodes
85 GS R
Filling or inverting a restangle in page mode
86 GS S
Selecting 2-D barcode cell size
87 GS T
Sellecting the print direction in page mode
88 GS U
Selecting standard mode
89 GS V
Paper cutting
90 GS W
Setting the print area width
91 GS X
Drawing a rectangular box with selected thickness in page mode
92 GS Z
Printing the non blank page area only in page mode
93 GS \
Specifying the relative vertical position in page mode
94 GS ^
Executing macro
95 GS c
Setting the Real Time Clock
96 GS f
Setting the font of HRI characters of the barcode
97 GS h
Setting the height of the barcode
Списък на командите в ESC/POS
режим
25
DATECS
ЕP-2000
98 GS k
Printing a barcode
99 GS p
Settings for 2D barcode PDF417
100 GS q
Selecting the height of the module of 2D barcode PDF417
101 GS w
Selecting the horizontal size (Scale factor) of the barcode
102 GS x
Direct text print in page mode
Asian Languages Support
103 FS !
Specifying printing mode of two-byte text data
104 FS &
Selecting two-byte text mode (JIS or GB2312)
105 FS -
Selecting/Canceling underline mode for two-byte text mode
106 FS .
Canceling two-byte text mode
107 FS 2
Defining one custom Kanji character
108 FS C
Selecting Shift-JIS mode (Japanese version only)
109 FS S
Specifying character spacing for two-byte text mode
110 FS W
Selecting double size characters for two-byte text mode
* For details about commands for ESC/POS mode see Programmer's User.
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