Datamax S2000i User Manual

7A300031 Rev. B

S2000i

User Guide

Contents

1 The Printer User Interface ....................................................................................... 1

1.1 Membrane Switch Functions .................................................................................. 1

1.2 Front Panel Indicators .......................................................................................... 1

2 Charging the Printer Battery .................................................................................... 3

2.1 Charging the Battery Cartridge .............................................................................. 3

3 Loading Printer Paper .............................................................................................. 5

3.1 Manually Installing Paper and Ribbon ..................................................................... 5

3.2 Manually Installing Paper ...................................................................................... 5

3.3 Replacing the Inked Ribbon Cartridge (Figure 1) ...................................................... 6

3.4 Initial Power-Up and Self-Test ............................................................................... 6

4 Auto Paper Load Operation ...................................................................................... 7

4.1 Auto Paper Load (Option 1) ................................................................................... 7

4.2 Auto Paper Load (Option 2) ................................................................................... 7

5 Serial RS232, IrDA and XMODEM Communications ................................................... 9

5.1 Select a Serial RS232 or IrDA Communication Interface ............................................ 9

5.2 Serial RS232C Connections ................................................................................... 9

5.3 RS232 Communication Interface - General Notes & DIP Switch Settings .................... 10

5.4 Extended XMODEM protocol ............................................................................... 11

6 Bluetooth™ Communications .................................................................................. 13

7 Printer Control Codes and Resident Fonts .............................................................. 15

7.1 Vietnamese 8 bit character set (VSCII) Addendum ................................................. 16

8 Troubleshooting Guide ........................................................................................... 19

9 Regulatory Notes ................................................................................................... 21

9.1 FCC Part 15 Class B ........................................................................................... 21

9.2 Warranty .......................................................................................................... 21

9.3 Warranty Service ............................................................................................... 21

10 Customer Support ................................................................................................. 23

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1 The Printer User Interface

This guide summarizes the operation and maintenance features of Datamax-O’Neil 2000i dot matrix impact printers.

Note: Printer will default to Stand By mode if no activity occurs within 30 seconds. Printer can be “waken up” by sending
characters via serial/Bluetooth interface or by simply pressing the OFF button on the membrane switch.

1.1 Membrane Switch Functions

See Figure 1 for a detailed description of the 2000i printer’s buttons.

 <ON> The <ON> switch turns printer power on.
 <FEED> The <FEED> switch advances the paper at a fast rate.
 <OFF> The <OFF> switch turns the printer power off, or pauses and cancels the print process.

 Note: In IrDA mode, press <FEED> momentarily, then <OFF>, to turn printer power off

 <ADVN>* The <ADV N> switch advances paper at a normal rate.

 *Note: This switch function is not present with the MCR version

1.2 Front Panel Indicators

 <ON> Green

 Illuminated when the printer is in operation.
 In Serial mode: Extinguishes after 20 seconds when printer defaults to low power mode to

minimize battery consumption.

 In IrDA mode: the LED is on steady.

 <READY> Green

In IrDA mode: The LED is illuminated during Infrared communication; extinguishes after 20 seconds to

minimize battery consumption.

 In Serial Mode: the indicator is illuminated when the optional magnetic card reader is ready for swiping.

 Flashes twice before going into Auto Sleep mode when connected to Host device and the Host RTS output

is active.

 <CHARGE> Yellow

If illuminated the battery cartridge is accepting charge.

 Turns off automatically at the end of the charge cycle.

 <LOW PWR> Yellow

 If illuminated, the battery cartridge is depleted.
 Recharge battery cartridge if LED is on.
 DO NOT PRINT IF THE LED IS ILLUMINATED.

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 <FAULT> Red

 Indicates printer is out of paper.

 Indicates error was encountered while reading the magnetic card.
 The FAULT and LOW POWER LED on simultaneously, indicate the printer is unable to print due to low

battery power.

 <READY, FAULT, LOW POWER> Flashing

Indicates printer is paused. Press FEED to resume printing, or press OFF to cancel the current print and

clear any data in print buffer.

Pressing the OFF switch while printing pauses the printer.

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2 Charging the Printer Battery

2.1 Charging the Battery Cartridge

Insert the battery Cartridge into the printer:

 Remove the battery door at the back of the printer, by placing a coin into the slot and pushing the cover to

release the lock (see Figure 2).

Install the battery cartridge in the battery compartment located at the back of the printer as shown in Figure 3.

Charge the battery cartridge before operating the printer:

 Plug the power adapter into an appropriate wall socket; then plug the power adapter cord into Power Input

Connector at the rear of the printer (see Figure 2). The yellow Charge light will illuminate, to indicate
battery is charging.

 The Charge LED turns off when battery cartridge is fully charged. It takes 60 to 90 minutes to fast charge the

battery pack.

 To insure full charge, printer should not be operated while the battery is charging.

Important notes on charging the battery:

The model 2000i uses 9 VDC/1A adapter to recharge the battery pack.
Each time the power adapter is connected to the printer, the battery Fast-charge is initiated.
Before the start of the fast recharge process, the fast-charge controller checks the battery’s voltage and

temperature.

If the battery voltage or the temperature is outside of the fast-charge limits, the charger defaults to trickle

charge at C/10 or 70mA rate.

Optional external battery charger is available for Datamax-O’Neil printers, a single bay fast rate charger and

conditioner and four bay 12 hours trickle charger.

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Table 1 – Typical Printer Power Consumption

Refer to the options addendum (TABLE A) for complete list of printer supplies and accessories and ordering part
numbers.

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3 Loading Printer Paper

3.1 Manually Installing Paper and Ribbon

 Open the hinged paper supply door to load paper or replace the printer ink cartridge.

 To unlock the top hinged paper cover, hold the printer with both hands and place each thumb on the two

locking ribs located below the grooved sections on the top cover.

 Push the locking ribs in-and-up to open the paper door.

FIGURE 4: Loading printer paper

3.2 Manually Installing Paper

 Open the paper supply door by pushing up the locking ribs (figure 4).
 Turn on the printer by pressing the ON switch.

 Remove any paper remaining in the printer mechanism, using the FEED switch or pulling the paper in

forward direction.

 Unroll a leader from the new roll (about 3 inches); do not place roll in the printer at this time.

 Place the straight edge of the leader just under the roller in the print head and feed about 3 inches of the

new roll of paper into the print head using the FEED switch.

 Place paper roll in the printer.
 Feed the leading edge of the paper into the slot of the hinged cover.
 Lower the hinged cover and lock.

 Pull the 3 inches of paper forward against the teeth of the paper tear bar and pull to either side to tear off

the paper.

 The printer is then loaded with paper and ready to use.

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Caution

 Do not REVERSE pull the paper out of the printer mechanism; this will cause permanent

damage to the print head.

3.3 Replacing the Inked Ribbon Cartridge (Figure 1)

 Open the paper supply door to access the ribbon cartridge
 Remove the worn out ribbon cartridge by pressing with one finger at the location labeled “EJECT” on the

ribbon cartridge.

 Insert the new ribbon cartridge in place and press at the extreme ends to secure it in place.
 Tighten the ribbon by rotating the ribbed wheel clockwise on the ribbon cartridge.
 Feed paper to insure that the paper passes through exposed ribbon and ribbon cartridge case.

3.4 Initial Power-Up and Self-Test

Once the Battery is charged and the paper is loaded perform an initial power up self-test.

 Turn off all LED lights by pressing the OFF switch twice.
 To start the self-test, press and hold the FEED switch then press ON
 The printer will start printing the self-test messages.
 Press the OFF or FEED to stop or cancel the self-test print.
 The first few lines of self-test show the printer firmware version, the current printer settings and a list of any

optional or special features installed.

 Also, sample demo lines are printed using internal printer fonts.

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4 Auto Paper Load Operation

4.1 Auto Paper Load (Option 1)

 Open the hinged paper door by pushing up the two locking ribs (figure 4).
 If the printer is not already on, turn it on by pressing the ON switch.
 Remove any paper remaining in the printer mechanism, using the FEED switch.
 Unroll a leader from the new roll (about 3 inches); do not place roll in the printer at this time.
 Trim the leading edge of the roll to a wedge shape.
 Place the wedge of the leader just under the roller in the print head; the printer will sense the paper and

advance it through the print head. If you experience difficulty, press the <FEED> switch.

 Place the paper roll in the printer.
 Feed the leading edge of the paper into the paper slot on the hinged cover.
 Lower the hinged cover and lock.

 Press the FEED switch to advance the paper. Tear the paper by pulling it forward against the teeth of the

paper tear bar, while pulling the paper to either side.

 The printer is then loaded with paper and ready to use.

4.2 Auto Paper Load (Option 2)

 Turn on the printer
 Press the FEED or ADVANCE button. The red ERROR LED is illuminated and will remain on

for 60 seconds.

 Insert paper to the print head. The auto-paper-load will feed the paper through for 2.00”.

Caution

 Do not REVERSE pull the paper out of the 2000i printer mechanism; this will cause

permanent damage to the print head.

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5 Serial RS232, IrDA and XMODEM Communications

5.1 Select a Serial RS232 or IrDA Communication Interface (see Figure 1)

 The S2000i printers support Serial RS232 and IrDA compatible infrared communication interfaces.
 These interfaces are selected using DIP switches located on the printer control card, located on the side of the

paper supply.

 Refer to Table 2 for Dip Switch settings.
 DipSwitch #8 in the ON position selects IrDA interface. In the OFF position, serial RS232 mode is selected.
 If RS232 interface is selected, connect the data connector and set the serial communication parameters: Baud

rate, number of Data Bit, and Parity.

 If using RS232 you also need a cable such as Datamax-O’Neil part # 5892RJD9; this plugs into the serial

connector at the rear of the printer shown in Figure 2.

 Printer drivers are available for Windows 95/98/NT/2000
 For Windows CE devices, PrinterCE control application is available from at www.fieldsoftware.com.

 Steven’s Creek PalmPrint Utility is recommended for Palm Pilot devices at www.stevenscreek.com.

5.2 Serial RS232C Connections

 The RS232C Interface signals for the S2000i printer is terminated on a 6 PIN RJ25 type data connector

located at the back of the printer.

 Six connections are provided from the Serial Interface to the host computer. The table below lists the Serial

Interface signals and pin outs on the RJ25 connector.

 Pin locations are shown in Figure 1.A & 4. A minimum of two connections is required for operation, RXD -

Pin 3 and Common - Pin 1.

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FIGURE 4 – Serial Connector

5.3 RS232 Communication Interface - General Notes & DIP Switch
Settings

 Eight-position dip switch, located to one side of the paper roll, is used to select and set the serial RS232

interface. The printer reads these switches once, on initial power-up. The functions assigned to each
switch are listed in Table 2.

 Proper Baud Rate and protocol settings are required to communicate with a host computer. The standard

factory setting is 19,200 BAUD, 8 DATA BITS, NO PARITY BIT, and one STOP BIT, all switches in
off position.

TABLE 2 - DIP switch settings

Dip Switch Function
1 & 2 Baud rate SW1 SW2

38,400 Off Off
19,200 On Off
9,600 Off On
4,800 On On

3 No. of data bits SW3

7 Data Bits on
8 Data bits Off

4 & 5 Parity bit SW4 SW5

No Parity off off
Odd Parity on off
No Parity Off 0n
Even Parity on on

6 Bluetooth Communication SW6

Enable On
Disable Off

7 Reserved SW7 Reserved

Standard Baud rate

Serial RS232 mode

8 Communication Interface SW8
RS232 Off

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5.4 Extended XMODEM protocol

 The Datamax-O’Neil XMODEM software option is designed to overcome the unreliability of data

transmission using direct infrared interface. It is intended for host computers equipped with IrDA compatible
physical interface and no IrDA software Stack.

 The Datamax-O’Neil XMODEM protocol is supported via RS232 (RS-XMODEM) or IrDA (IR-XMODEM)

interface. The XMODEM option and the communication parameters are set using on board dip switches, as
summarized in the table below.

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6 Bluetooth™ Communications

The printer control card communicates with the Bluetooth™ base band interface at 38,4 K Baud/sec for serial interface
printers using no parity. To select the Bluetooth™ interface, Dip Switch # 6 must be ON and all other Dip Switches must
be OFF. If required by the host application to enter 0 (digit zero) for PIN number while connecting to the BT module.
Bluetooth settings can be changed via the AT command set (Refer to 2000i_Bluetooth Addendum on Dev. CD).

The table below details the Bluetooth default settings:

Settings Value

Name Datamax-O’Neil Printer
Serial Settings

Discoverability mode Generally Discoverable
Connectivity mode GAP Connectable
Security mode Security Disabled
Fixed PIN 0 (Zero)
Set Master/Slave Policy Always let the connecting device select the master/slave role on

Client Profile Disable Client Services
Server Profile

Wireless Multi-drop mode disabled, forward to host only
Configuration over Bluetooth Enabled
Power Save mode Allow Sleep mode only
ESC sequence timing

38,400,8,n,2,n

incoming connections

Serial Port Profile Server enabled

500ms before ESC command & 500ms thereafter

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7 Printer Control Codes and Resident Fonts

Character Hex/Dec CONTROL ACTION

EOT 04/04 End Of Text
BS 08/08 Back Space
HT 09/09 Horizontal Tab
LF 0A/10 Line Feed
VT 0B/11 Vertical Tab
FF 0C/12 Form Feed
CR 0D/13 Carriage Return
SO 0E/14 Shift Out – Select double wide print
SI 0F/15 Shift In – Clear double wide print
XON 11/17 Transmitter On.
AUXON 12/18 Printer on.
XOFF 13/19 Printer receiver is off
NORM 14/20 Return to default 42 column mode
AUXOFF 15/21 Printer to Host: printer is off
CANCEL 18/24 Cancel and reset printer buffer. Default to Standard font.
ESC 1B/27 Escape
EXTEND 1C/28 Extended print
EXTEND OFF 1D/29 Extended print off/Normal print
Status All Report Buffer, power timer and battery status
Status buffer Report number of characters received in buffer

Printer Command Strings Printer Function

ESC+F+1 (default) Standard ASCII and International character set
ESC+F+2 Hebrew ASCII and Hebrew character set
ESC+F+3 IBM PC ASCII and IBM PC character set
ESC+1+Null SELECT 1 DOT SPACING
ESC+0+Null SELECT 3 DOT SPACING (default)
ESC – G Select 6-bit graphic print mode
The graphic character set From character '?'(3FH) to TILDA (7EH), CR & LF
ESC - ‘A’ Select Text Print Mode. Cancel Graphic mode.
ESC – ‘P’ – alpa Time and date print and Format control
ESC – ‘M’ - ‘000’ - cr Disable the power down timer
ESC - ‘M’ - ‘nn0’ - cr sets the power down timer to nn seconds
ESC – ‘M’ - ‘C’ Reset Auto power down to 20 seconds

ESC – ‘M’ - ‘nnm’ - cr Select optional Magnetic Card reader
^B Request printer Status Report:

Report Format
Print buffer: <ESC> <B><4 ASCII digits><CR><LF>
Battery Voltage: <ESC> <V><4 ASCII digits><CR><LF>
Magnetic card reader:<ESC> <M><4 ASCII digits><CR><LF>

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7.1 Vietnamese 8 bit character set (VSCII) Addendum

The Datamax-O’Neil 2000i printers support resident Vietnamese (VSCII) character set. The VSCII characters are
designed using 16H x 8W dot matrix. The character set is arranged per VSCII character code table as shown in FIGURE

1.

Figure (1)

Datamax-O’Neil - VSCII Character Set Layout and Character Codes

VSCII Print Mode Operation

The 2000i defaults to standard Datamax-O’Neil International character set and maximum of 40 characters can be printed
in this default mode.

To select the VSCII font table the Host Application issues <esc ‘F5’> command string. All the characters following this
command string are printed using the VSCII font table.

Datamax-O’Neil command to select Vietnamese VSCII font is: ESC ‘F’ ‘5’
Since the VSCII fonts use 16Hx 8W dot matrix, it is possible to fit up to 30 VSCII characters per line on the S2000i. The

printer truncates the lines holding greater then 30 characters.

It is recommended that the host application should limit each line to 30 characters and terminating each line with Carriage
Return and Line Feed control characters.

The Standard VSCII characters map from character code (0x20) to (0xFF).
In addition to these 224 standard characters, 6 special VSCII characters are saved in the control code section. These
characters are shown in TABLE 1.

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VSCII

Characters

Standard Mapping

(hex)

Datamax-O’Neil

Mapping (hex)

0x19 0x03

0x1A 0X07
0X1C 0X10
0X1D 0X19

0X1E 0X1A
0X1F 0X1E

Table (1)

Additional VSCII characters saved in control code section

VSCII Print Mode Use Example

Example (1):

The following example code can be used to enable

MSCOMM.OUTPUT = 0x1B - ESC
MSCOMM.OUTPUT = 0x46 - ‘F’
MSCOMM.OUTPUT = 0x35 - ‘5’

VSCII font. Command (ESC-‘F’-‘5’):

Example (2):

Another example to show how to print a VSCII character, given VSCII font is enabled (see example (1):

MSCOMM.OUTPUT = 0x03 ­MSCOMM.OUTPUT = 0x10 -

MSCOMM.OUTPUT = 0x1A -

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8 Troubleshooting Guide

PROBLEM POSSIBLE CAUSE SOLUTION
Printer will not turn on Discharged Battery Recharge battery overnight.

Charge LED not lighting when
AC adapter is plugged in.

Battery not charging. Battery incorrectly installed or no

Paper not feeding. Obstruction in paper path or paper

Fault LED on Steady Print head lever is up

Low-BAT LED on Steady Low battery Charge battery; if problem persists, change

Prints illegible characters. Improper baud rate and parity Verify the printer and host settings. Use self-

Printer will not print in IrDA
mode

No AC power or AC adapter
defective

AC.
Battery dead

improperly installed

Print mechanism jam
Low Battery

Obstruction of IrDA Clear obstruction.

Check AC outlet or adapter (note: battery pack
may be fully charged)

Check battery installation and AC adapter
Change to a new battery

Check the paper path. Verify installation
Use paper of the correct specification

Check print head lever
Check paper supply; press <FEED> to clear.
Charge battery; if problem persists, change
battery.

battery.

test to verify printer settings.

IrDA mode is not selected DIP switch #8 must be on.

Will not connect to host device. Limit the IrDA baud rate to 9600 on the host

device.

.

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TABLE A - Optional printer parts and supplies

Part Number Description

757059 2000i paper pack (2.2” / 57.5 mm wide, 1.5” O.D. 5 rolls)
7A100005 2000i Battery Cartridge - 5 Cells – 1400mA
767700 External 4 bays charger for 2000i
767600 Single Bay Fast Charger
157120 Battery charger adapter 2000i 120VAC/9VDC/1A
157220 Battery charger adapter 2000i 220VAC/ 9VDC/1A
S2000i-UG.doc User’s Guide – 2000I
7A060028 Programmer’s Guide – 2000i
Available from Datamax-O’Neil: Windows 95/98/NT/2000/ Drivers

www.datamax-oneil.com

Download: Windows CE print Utility

http://www.fieldsoftware.com/PrinterCE.htm

Download: Palm Pilot print Utility

http://www.stevenscreek.com/pilot/dodownload.html

756996 2000i belt mount case
757995 2000i Rubber boot
756998 Belt Loop System
5892RJD9 Serial Data Cable – RJ to DB9 PC compatible

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9 Regulatory Notes

9.1 FCC Part 15 Class B

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
too correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and the receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

 Consult the dealer or an experienced radio/TV technician for help.

9.2 Warranty

This printer is warranted by Datamax-O’Neil to be free of defects in parts and workmanship for a period of one year from
date of shipment. This warranty does not apply to defects resulting from action of the user such as misuse, improper
wiring, operation outside of specification, improper maintenance or repair, or unauthorized modification. Datamax-O’Neil
specifically disclaims any implied warranties of merchantability or fitness for a specific purpose and will not be liable for
any direct, indirect, special, incidental or consequential damages. Datamax-O’Neil’s total liability is limited to the repair
or replacement of the product. The warranty set forth above is inclusive and no other warranty, whether written or oral is
expressed or implied.

9.3 Warranty Service

A Return Authorization number must be issued before a unit is returned to Datamax-O’Neil for repair. The customer is
responsible for ensuring proper packing to prevent damage in transit. Once a unit has been properly returned to Datamax­O’Neil, it will be repaired (estimates are provided first if the repair cost is estimated above $100.00) and returned via UPS
ground. The customer may elect a faster mode of transport at their cost.

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10 Customer Support

Datamax-O'Neil Americas
Orlando, FL USA
Monday - Friday
8:00am - 6:00pm EST
Tel: [phone]
Fax: [phone]

[e-mail]

Datamax-O’Neil EMEA
Valence France
Monday - Friday
0830 - 1700 GMT
Tel: + 33 (0) 4 75 75 63 00
Fax: [phone]

[e-mail]

Datamax-O'Neil Asia-Pacific
Singapore
Monday - Friday
0830 - 1730
Tel: [phone]
Fax: [phone]

[e-mail]

Bluetooth is registered trademark of Bluetooth SIG, Inc.
Windows is a registered trademark of Microsoft Corporation

All other trademarks are the property of their respective owners.

COPYRIGHT © 2010, DATAMAX-O’NEIL

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